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Text Mining Software
Text mining software is a type of software that uses natural language processing (NLP) and machine learning to analyze text data. It can aid in collecting, analyzing, and organizing unstructured data from websites, emails, documents, and other sources for various applications. Text mining software has the capability to crawl web page content or conduct keyword searches to retrieve relevant information. Depending on the purpose, it can also identify relationships between topics or extract terms from different languages.
Speech to Text Software
Speech-to-text software is software that converts spoken language into written text, allowing users to dictate instead of typing. These platforms typically use speech recognition algorithms and natural language processing (NLP) to transcribe spoken words into accurate text in real time. Speech-to-text software is commonly used in various industries for tasks such as transcription, note-taking, dictation, and accessibility. It can be integrated with other tools like word processors, customer service software, and medical or legal documentation systems. Many of these tools also offer features like punctuation insertion, voice commands, speaker identification, and multi-language support to enhance transcription accuracy and productivity.
Text Editors
Text editors are software applications that allow users to create, edit, and manipulate plain text files. They are essential for writing and editing code, documentation, notes, and other types of text-based content. Text editors typically offer basic features like syntax highlighting, search and replace, and line numbering for developers, as well as more advanced features like version control integration, autocomplete, and code folding. While simple text editors allow basic editing, more advanced versions are widely used for their versatility and customization options, especially in programming and content creation.
Text to Speech Software
Text to speech software is a type of software that enables users to input text which is then converted into a synthetic voiced output. This software can be used in different applications such as in communication, in education, and for accessibility purposes. Text to speech software also provides the option to customize the voice and speed of spoken words according to preferences, making it more effective for individual users. It has become increasingly popular due to its ease of use and effectiveness in both professional and personal settings.
Text Expanders
Text expanders are software tools that allow users to quickly create text by inputting shorthand abbreviations. Text expanding can help save time and effort when typing long phrases or sentences. The abbreviations are also customizable to better suit individual needs. Text expanders may be used for a variety of purposes, from writing emails to coding web pages.
Text Analytics Software
Text analytics software is a type of software used to extract and analyze data from text-based sources. It can be used to uncover meaningful patterns, trends, and insights from large amounts of unstructured data. Text analytics software typically combines natural language processing (NLP) and machine learning techniques to identify desired entities such as people, organizations, locations, topics, or sentiment. This technology can be used in a variety of industries such as healthcare, retail, finance and marketing for purposes like customer feedback analysis or opinion mining.
SMS Survey Software
SMS survey software enables businesses and organizations to create, distribute, and analyze surveys via text message (SMS). This type of software allows for easy collection of feedback from customers, employees, or other stakeholders in a quick and convenient way. SMS surveys are effective due to their high open and response rates, as text messages are more likely to be seen and read compared to emails. The software typically includes features like automated survey distribution, customizable templates, real-time data collection, and reporting tools to analyze responses. It is commonly used for customer satisfaction surveys, event feedback, market research, and employee engagement surveys.
AI Text Generators
AI text generators are software tools that use artificial intelligence and natural language processing to automatically generate written content. They work by analyzing existing texts and understanding the structure of language, then creating new sentences with similar meanings and structure. AI text generators can produce content ranging from simple phrases to complex stories depending on their programming and algorithms. In many cases, they are useful for quickly creating large volumes of written content in a relatively short period of time.
Business Text Messaging Platforms
Business text messaging platforms enable companies to communicate with customers and employees through SMS or other messaging channels in a professional, efficient manner. These platforms offer features such as automated responses, mass messaging, and two-way conversations, making it easy to manage large-scale communication. They often integrate with CRM systems, allowing businesses to track conversations, schedule messages, and personalize interactions based on customer data. With analytics tools, businesses can monitor message performance, engagement, and delivery rates. Overall, these platforms help improve customer engagement, streamline communication workflows, and enhance service delivery.
Rich Text Editors
Rich text editors are software tools that allow users to create, edit, and format text with various styles, fonts, and embedded media, making it suitable for documents, emails, blogs, and content management systems. These editors provide an intuitive interface with tools for text formatting (such as bold, italics, underline), paragraph alignment, font selection, and the insertion of images, links, and videos. Rich text editors are often used in web applications to facilitate content creation without requiring users to know HTML or other coding languages. They may also include features like spell check, auto-formatting, and collaborative editing for team-based content creation.
Text Message Archiving Software
Text message and SMS archiving software is software designed to preserve information sent or received through mobile devices, making it easier to search, sort, restore, download, and share archived data.
AI Video Generators (Text-to-Video)
AI video generators, also known as text-to-video software, are apps or software tools that can create videos using AI using a text script. Text-to-video software utilizes AI to process written text like articles, news, social media posts, text scripts, data, and more in order to generate a video based on that text. AI video generators can create high quality videos without the need of human editing.
SMS Marketing Software
SMS marketing software is a tool used to send text messages directly to customers. It can be used for promotional campaigns, customer service reminders, and more. Customers opt in to receive these messages from the business. The software also helps businesses track customer engagement with its analytics feature and automated responses. Overall, it is a useful way for businesses to connect with their customers in an efficient manner.
OCR Software
OCR (Optical Character Recognition) software is software that converts different types of documents—such as scanned paper documents, PDFs, or images—into editable and searchable text. OCR software analyzes the shapes of characters in the document and translates them into machine-readable data. This technology is particularly useful for digitizing printed documents, allowing businesses and individuals to archive, edit, and search through physical content more efficiently. By using OCR software, organizations can save time, reduce errors, and improve document accessibility while making information easier to manipulate and manage.
Speech Analytics Software
Speech analytics software analyzes audio recordings, typically from customer service calls, to extract valuable insights and improve business operations. By using speech recognition, natural language processing (NLP), and machine learning algorithms, these tools can transcribe spoken words, assess sentiment, identify keywords, and detect patterns in conversations. Speech analytics software is often used to evaluate customer interactions, monitor agent performance, identify customer pain points, and ensure compliance with industry standards. It is widely used in call centers, sales, and customer support departments to improve service quality, enhance customer satisfaction, and optimize training programs.
Transcription Software
Transcription software is software that transcribes audio or video recordings into text. It provides users with a range of tools to make the process easier and more efficient, including playback speed control, timing markers, auto-save functions and playback synchronization. Transcription software also typically offers advanced search features so users can quickly locate particular words or phrases within audio recordings. Lastly, many transcription programs offer the capability to share transcriptions in multiple file formats for use in different applications.
School Communication Software
School communication software and apps enable schools, school districts, and teachers to communicate with parents and students using a dedicated school messaging and collaboration platform. Parent-teacher communication apps and school communication apps offer different ways for school administrators and teachers to communicate important messages and share moments with students and families.
Appointment Reminder Software
Appointment reminder software allows companies to send messages and schedule activities with customers through text messages, email, or phone calls.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Medical Transcription Software
Medical transcription software is software used to convert audio recordings of medical professionals' dictated notes into written text. These tools are widely used in healthcare settings to create patient records, progress notes, discharge summaries, and other medical documentation. The software typically includes features such as speech recognition, medical vocabulary, and integration with electronic health records (EHR) systems, allowing for more accurate and efficient transcription. Medical transcription software can also assist in quality control by offering tools for editing, formatting, and proofing the transcribed documents. By automating parts of the transcription process, these solutions help reduce the time and effort required to generate medical documentation while improving accuracy and compliance with regulations.
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    Text App

    Text App

    Text Inc.

    Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed, empathy, and collaboration, it removes the need to switch between tools while streamlining every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps every response on-brand and contextual. Intelligent ticketing and visual workflow automation handle...
    Starting Price: $25 per month
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    Podium

    Podium

    Podium

    ... into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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    Starting Price: $399 per month
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    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified...
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    Starting Price: $21.00/month/user
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    RingCentral RingEX
    RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can...
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    Starting Price: $19.99/month/user
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    InterCloud9 Voice Messaging and IVR
    InterCloud9's Voice Messaging and IVR Software is a cloud based automated voice messaging and webphone solution with an integrated CRM. Our auto dialer will deliver your pre recorded message to one, hundreds or even thousands of contacts at once while also offering you the ability to make individual calls through an integrated webphone. Send your Text to Speech or Pre-Recorded message without human deviations or mistakes, guaranteeing you the perfect delivered message each and every time. Users...
    Starting Price: $45.00
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    Curogram

    Curogram

    Curogram, Inc.

    Upgrade your practice management system with Curogram two-way texting, mass texting, customizable smart reminders, automated survey and rating requests, multi-user telemedicine, electronic patient forms, and online appointment booking! Create your own virtual online clinic and start seeing your patients via laptop, tablet or phone. Integrates with your current practice management system so you can manage your schedule from one place. Multi-feature platform enables typical office workflows...
    Starting Price: $125/month
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    NITRO IT Help Desk

    NITRO IT Help Desk

    Crow Canyon Software

    ... management. Resolve tickets quickly, reduce downtime, and increase end-user satisfaction. Lower your operational costs while keeping your staff productive and focused on their work. Users can use email, web, portals, bots, texting, and more to contact the help desk. Mark Reports & Dashboards that give both an immediate and historical view of Help Desk status. Asset Tracking, maintenance, upgrades, replacements, support.
    Starting Price: Contact Us
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    Textedly

    Textedly

    Textedly

    SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.
    Starting Price: $24.00/month
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    Paltalk

    Paltalk

    Peerstream

    With Paltalk, you can connect with anyone, anywhere, anytime with video chat, video and voice calls, text, and more. One-on-one chats or group meetings - we've got you covered.
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    Gleantap

    Gleantap

    Gleantap

    Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools.
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    Faveo Helpdesk

    Faveo Helpdesk

    Ladybird Web Solution

    ...-assigned priority ticket resolution and support system. Faveo comes with Rich HTML text editor and allow to reply to ticket in rich HTML text. Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting or dual responses. CMDB (Configuration management database), Configuration items (CI) tracking, Asset relationships.
    Starting Price: $485 one-time payment
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    Alive5

    Alive5

    Alive Technologies

    .... Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.
    Starting Price: $50 per month
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    Live800

    Live800

    GoldArmor

    ... switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea.
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    Discord

    Discord

    Discord

    Discord is a free game communications app designed for both desktop and mobile platforms. Millions of players use the popular game platform every day to chat with friends over voice or text, or even stream gameplay in crystal clear quality for other Discord users. Not only can you organize a voice/text party in seconds, you can also use the service to find other players/teammates, search for certain types of groups/activities, or just talk games during your off time. The best part...
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    Starting Price: Free
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    Emitrr

    Emitrr

    Emitrr

    ... on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.
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    Voci

    Voci

    Medallia

    Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription...
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    Lime Talk

    Lime Talk

    Lime Inspirations

    Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.
    Starting Price: $4.20/month/user
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    eGain Chat
    eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it has been enabling businesses to transform chat customer support experiences for its customers for more than a decade. The live chat software is an integral part of eGain’s customer engagement software suite. It integrates seamlessly...
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    E-Z Schedule

    E-Z Schedule

    Ramoundos Systems

    E·Z Schedule is the affordable, easy-to-use appointment scheduling software you've been waiting for. Designed for the small professional practice and similar service environments, E·Z Schedule Appointment Manager provides a flexible and user-friendly interface allowing easy scheduling of your client appointments, non-client tasks and staff breaks. With a host of standard features plus a wide array of optional features (such as SMS text reminders , Custom Label Printing , Cloud access...
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    Xdroid Voice Analytics
    At Xdroid we enable digital transformation in contact centres through voice and text solutions based on artificial intelligence and machine learning. By processing 100% of customer interactions, we automatically provide objective, consistent, and valuable insights and information about each conversation. Our emotion analysis, keyword detection and semantic capabilities can reveal opportunities to improve customer experience, agent retention, productivity and compliance. Our innovative...
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    1and1Chat

    1and1Chat

    1and1Chat

    1and1Chat is an easy to use and feature rich software solution allowing you to engage with your website visitors’ real time. It works in any web server and can be accessed from any device via a browser without any third party software installation. 1and1Chat provides a robust and user friendly interface for your site visitors and support agents. It easily switches between texts, audio or video conversations without any hitch while leveraging webRTC for full duplex communications.
    Starting Price: $8.50 per month
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    DocsTime

    DocsTime

    DocsTime

    The patient selects an available time slot and books an appointment. You are notified instantly, and the patient gets appointment reminders by email and text. Discover the discovery grid. Make your profile discoverable amongst 331,288,117 patients instantly. Do not miss a single potential patient. Fill all your available slots almost instantly. Get rid of traditional phone tagging. Forget the hassles of phone and fax forever. Let the AI-empowered mobile application manage your E...
    Starting Price: Free
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    Reviewbit

    Reviewbit

    Reviewbit

    A review app to send automated, personalized review requests. As opposed to a 1% conversion rate of email requests, we offer 36%. The ease of sending photos & videos via WhatsApp will prompt customers to respond readily. Create an emotional bond with customers via an intuitive chat experience. Send separate follow-up messages for star ratings, and text & photo reviews and motivate customers to leave reviews. Display reviews in attractive widgets to spur hesitant buyers to make quick decision.
    Starting Price: $19.99/month
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    Bookafy

    Bookafy

    Bookafy

    Bookafy is a robust and automated booking software for demos, service appointments, sales, and calls. Comes with a beautiful booking page or on website integration, Bookafy allows customers to book their own appointments, pay bills, and reschedule meetings, demos, and appointments seamlessly. Simple and powerful, Bookafy’s sophisticated online appointment scheduling platform features enterprise-level capabilities such as automated Text reminders, mobile scheduling, class and group scheduling...
    Starting Price: $7.00/month/user
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    HelpOnClick Live Chat
    HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla...
    Starting Price: $12.00/month/user
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    Avochato

    Avochato

    Avochato

    Avochato is an easy to use text messaging software solution built for sales, support, and operations teams. Avochato offers businesses the easiest way to connect to their customers, get more responses, and achieve higher conversion. It comes with a lead-generation chat widget, live inbox, broadcasting, automated surveys, programmable APIs, message templates, status tracking, and more. Avochato also offers integrations with leading business services including Slack, Office 365, Salesforce...
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    FlexBooker

    FlexBooker

    FlexBooker

    FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can...
    Starting Price: $39.00/month
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    Pozative
    ...MD accounts, and get patients to validate your practice online. Let's face it, everyone has their phone in their hand. With the ease of a quick text message, you're going to get multiple reviews with a push of a button. Made convenient for the most impatient; sit back, relax, and let the review requests do the work. Besides, who calls these days anyway?
    Starting Price: $90.00/month/user
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    ReminderCall

    ReminderCall

    ReminderCall

    ...-in opt-out / do-not-call list. Just book your appointments, and the system sends appointment reminders automatically. Create a powerful strategy using a combination of reminder calls, text reminders, and email reminders in minutes with easy, mobile-friendly templates. Are you ready to reduce your no-show rate by 90%? ReminderCall automatically sends appointment reminders to your customers as you book appointments. One simple setup gets you on your way.
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    Zight

    Zight

    Zight

    Zight is an all-in-one screen recording and sharing tool designed to enhance communication and productivity across various platforms, including Mac, Windows, Chrome, and iOS. It enables users to capture full or partial screenshots, record screens with audio and optional webcam overlay, and create GIFs, all of which can be instantly shared via a generated link. Zight offers annotation features for both images and videos, allowing users to add text, arrows, highlights, and shapes to emphasize key...
    Starting Price: $9.00/month/user
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