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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
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32 Products for "customer support" with 2 filters applied:

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  • 1
    One Step Checkout for Magento 2
    ...Amasty's One Step Checkout also supports guest checkout, which eliminates the need for customers to create an account, saving them time and reducing friction. Additionally, it offers various customization options, allowing you to modify the layout, colors, and fields to match your brand's aesthetics and requirements.
    Starting Price: $319
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  • 2
    PayPal Checkout
    Use PayPal Checkout to receive payments online or in an app. Connect with buyers from all over the world and let them pay how they want. With a simple integration, you can accept credit and debit cards, PayPal, and more than 10 local payment methods in more than 100 currencies from more than 200 markets worldwide. In addition, you can increase your sales and attract new customers with the monthly payment options included in PayPal Checkout. Customers can pay with PayPal in a variety of ways,...
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    7 Ratings
    View App
  • 3
    Flycart

    Flycart

    Cartrabbit

    Download feature-rich, easy-to-use, and lightweight WooCommerce plugins that can fit any WordPress website and start selling more. Get the best-in-class customer support! Create dynamic pricing and discounts in your WooCommerce online store easily. Bulk discounts, cart discounts, special offers, user role-based discounts, and more. Customize your WooCommerce emails with a drag and drop editor. Change the logo, text, header, footer, and more. You can customize everything in the WooCommerce order notification emails. ...
    Starting Price: $29 per year
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  • 4
    Autoaddress

    Autoaddress

    Autoaddress

    ...We’ve developed Autoaddress to provide top-tier automation, optimizing time efficiency and elevating user experience, all within an intuitive and user-centric interface. Autoaddress, established in 2000, elevates user experiences for global businesses. Our technology, backed by extensive global data and strong support, streamlines operations and customer onboarding. By offering verified addresses through autocomplete technology, users save time and reduce form friction. Our advanced geocoding capabilities also provide precise coordinates, sharpening customer insights. This combination empowers businesses to operate efficiently on a global scale, ensuring seamless customer connectivity. ...
    Starting Price: $50 per month
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  • 5
    ReConvert

    ReConvert

    StilyoApps

    ReConvert is a Shopify Upsell App. Turn one-time customers into returning ones. Use our Shopify upsell app to create highly converting thank you pages and Re-Convert your customers when completing a purchase. SIMPLE & FULLY CUSTOMIZABLE. No technical knowledge is necessary. Customize your thank you page with a simple drag-and-drop interface. RETENTION RETENTION RETENTION! Get crucial info like customers' birthdays & get them to subscribe for SMS, Messenger and push marketing. Grow your...
    Starting Price: $7.99/month
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  • 6
    Cartfunnel

    Cartfunnel

    Cartfunnel

    We will help you build a unique custom checkout that works with your existing online store and ensure that your eCommerce workflow functions as you want it to. Our team has experience in building custom bespoke solutions to integrate with your Shopify store. When orders are received and paid for in your custom checkout, it will be forwarded to your Shopify store automatically. This means you can continue to use all the fulfillment services and apps offered within Shopify. Offer subscriptions...
    Starting Price: $99 per month
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  • 7
    Ebizio Checkout

    Ebizio Checkout

    IntuitSolutions, Inc.

    The Ebizio Checkout is an advanced Checkout App that will add functionality to improve conversions on your BigCommerce checkout. The App features 10 modules, each of which adds a unique piece of functionality designed to improve your online revenue. The Ebizio Checkout app improves sales and conversions by introducing impactful new features to the standard BigCommerce checkout, and optimizing the customer experience. Lighten the burden on your sales staff by implementing streamlined...
    Starting Price: $79.99 per month
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  • 8
    Variator

    Variator

    Extendons

    Show infinite variants as separate products on collection pages to boost product visibility & sales The Variator app displays infinite variants in the collection. This allows users to find the right product directly from the shop without having to open a product and select the product variant from the drop-down. The Variator app lets merchants enable an “Add to cart” button with product variants on the shop page so customers can directly add variants to their cart and checkout. Merchants...
    Starting Price: $4.99/month
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  • 9
    Checkout Page

    Checkout Page

    Checkout Page

    Checkout Page is a no-code platform that lets you create fast, customizable, and branded checkout pages designed to convert visitors into customers. Powered by Stripe, it offers zero transaction fees and a simple point-and-click builder so you can launch in minutes without technical skills. The platform supports flexible payment options including one-time payments, subscriptions, payment plans, and pay-what-you-want pricing. You can easily add order bumps and one-click upsells to increase average order value without disrupting checkout flow. ...
    Starting Price: $29/month
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  • 10
    PickyStory

    PickyStory

    PickyStory

    Sell products together and unlock hidden revenue by offering product bundles at key stages in your customer’s journey. Never miss a chance to sell more products. Upsell and cross-sell on your product pages, collections, cart, and checkout. Designed to increase your cart value with AI-based product recommendations. Squeeze every opportunity to offer more products at the most critical moment. From established market leaders to fast-growing startups, brands recognize the innovative approach of...
    Starting Price: $49.50 per month
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  • 11
    ShopFunnels

    ShopFunnels

    Teknikforce

    ShopFunnels is an all-in-one ecommerce store builder that helps to accomplish goals at a very affordable cost. One can easily start their online business in a minute with the help of this tool. ShopFunnels is the most advanced eCommerce store builder that supports email marketing, upsells, cross-sells, order bumps, sales reminders and many more. Key Features: - Easy-to-use, no code builder - Supports major payment gateways - Unlimited product/ inventory support - 100% customizable thank you pages, check-out page, shopping cart - Supports email marketing and Search engine optimization - No volume restrictions on customers order - Automates cart-reminder for customers - Supports multiple account access - A/B split testing supported - GDPR compliant - Allows to pick and clone any store - Easy integration with blogs and sites - Supports multiple stores in one domain - Provides free plugins - Zapier integration supported - Supports for major autoresponders and CRM
    Starting Price: $67/year
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  • 12
    DialogTab

    DialogTab

    DialogTab

    DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their...
    Starting Price: $19 per month
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  • 13
    Kissmetrics

    Kissmetrics

    Kissmetrics

    Accelerate growth by seeing what’s happening on your website and apps. Kissmetrics is ideally suited for SaaS product and marketing teams because we give you the information you need to acquire qualified prospects, convert more trials into paying customers, and reduce churn. Kissmetrics is also suited for ecommerce product and marketing teams because we give you the information you need to optimize your checkout funnel, convert more visitors into loyalists, and increase the lifetime value of...
    2 Ratings
    Starting Price: $500.00/month
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  • 14
    CartHook

    CartHook

    CartHook

    The best way to increase your AOV and make your customers love your brand. Build an unlimited number of post-purchase funnels triggered by what your customer buys on the Shopify checkout page. Decide when you want to display a funnel based on what was just purchased, cart value, and product count. Specify what you want to offer, and create up to two offers in each funnel. When you have multiple funnels with overlapping priorities, choose which one to display. Modify the layouts and elements...
    Starting Price: $50 per month
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  • 15
    PayKickstart

    PayKickstart

    PayKickstart

    PayKickstart is the most complete checkout, recurring billing, affiliate management and retention solution in the market with global capabilities. It's like an extension of your accounting, product/dev, and marketing teams. Track and manage recurring billing throughout the customer lifecycle. Automate everything from simple subscriptions to complex usage and event-based billing models. Plug revenue leaks and minimize churn with a suite of advanced dunning and revenue recovery tools. Protect...
    Starting Price: $29 per month
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  • 16
    plug&paid

    plug&paid

    Plugora

    plug&paid is an all-in-one eCommerce toolbox that helps businesses increase their revenue, easier and faster. Save time and money with an easy to install checkout cart on any website, supporting all major payment methods. Have peace of mind while plug&paid handles your eBooks, media or software sales and distribution. Scale up and accept recurring payments on autopilot from your customers, bundled with trials and one-off fees. Earn trust by fully interacting with your customers using your own brand name and design identity. ...
    2 Ratings
    Starting Price: $14 per user per month
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  • 17
    sticky.io

    sticky.io

    sticky.io

    We make sure your online business runs smoothly beyond the buy button, so you can captivate consumers with next-level experiences. Sell how your customers want to buy with infinite order and checkout flexibility and provide ultimate control with self-service capabilities. Integrate disparate systems together to one single source of truth to create seamless customer experiences and manage your business at any volume. Put the power of consumer insights to work for real-time decision-making and...
    1 Rating
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  • 18
    ResponseCRM

    ResponseCRM

    ResponseCRM

    Increase every KPI, conversion, AOV to LTV. Built for experienced advertisers that want a killer edge! We support some of the highest converting brands on the internet. Because we fight to provide a cutting edge. Our headless commerce API lets you seamlessly scale your eCommerce shopping experiences across infinite channels. Headless commerce is the future of omnichannel shopping. Separating your frontend from the backend lets you scale eCommerce systems and adopt the agile practices necessary for personalized experiences anytime, anywhere. ...
    Starting Price: $0.06 per transaction
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  • 19
    Monetizze

    Monetizze

    Monetizze

    Everything you need to boost your online sales. Ensure high conversion, practicality, security, and access to the largest affiliate network, with personalized support, focused on the growth of your business. Build your strategy with key funnel features and achieve high conversion. Customize and test various checkout templates for your audience and secure more sales. Manage your results with a dashboard, reports, and real-time notifications. Offer an experience with your brand in the best style of a streaming platform. ...
    Starting Price: Free
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  • 20
    WooPayments

    WooPayments

    Automattic

    Run your business and manage your payments in one place with the solution built and supported by Woo. Accept online and in-person payments, track revenue, and handle all payment activity from your WooCommerce store’s dashboard with WooPayments. Maximize checkout conversion by providing buyers the payment methods that are most convenient and relevant to them. WooPayments gives your store flexibility to accept credit cards, debit cards, and express checkout options like WooPay. ...
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  • 21
    UltraCart

    UltraCart

    BPS Info Solutions

    We know that you are going to need a full featured cart whether you're selling one product or one million. No matter your level of experience, access to our full feature set means UltraCart will grow with your business. A/B Test StoreFront Content Blocks, Emails, and Upsell Offers. Experiments can manually or automatically declare winning variations based on conversions, revenue or various additional metrics. Maximize transaction value by offering your captured audience promotions and...
    Starting Price: $49.95 per month
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  • 22
    Klickly

    Klickly

    Klickly

    Klickly is the first AI-driven, real-time consumer data software platform that enables distributed commerce. Klickly’s AI leverages evergreen data of billions of full-funnel events and millions of data profiles, enabling multi-channel offer prioritization, intelligent product discovery, in-ad buying, and customer acquisition for thousands of fast-growing e-commerce brands. Our payments tech allows customers to buy from your ads & checkouts on over 25M premium destinations. Our proprietary...
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    23 Ratings
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  • 23
    Bold Commerce

    Bold Commerce

    Bold Commerce

    Whether you’re scaling a startup or evolving an established enterprise business, discover ecommerce capabilities that meet your needs. Grow your sales and save time with our suite of industry leading apps. Boost conversion rates and average order value with pricing and promotion apps, make recurring revenue with Bold Subscriptions, create customized products and experiences, and more. Scale faster with platform agnostic, industry leading subscription, checkout, and pricing and promotions...
    1 Rating
    Starting Price: $29.99/month/user
    View App
  • 24
    2Checkout

    2Checkout

    Verifone

    The 2Checkout Monetization Platform is comprehensive and flexible, so you can quickly pursue new market opportunities and deliver exceptional user experiences. The all-in-one monetization platform that maximizes your revenues and makes global digital sales easier. We enable merchants to accept mobile and online payments from buyers worldwide. Our payment processing is seamless, safe, reliable, no matter where you are on the map. This is the all-in-one monetization package that helps global...
    Starting Price: 4.5% + $0.45 per sale
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  • 25
    CoDesigner

    CoDesigner

    Codexpert

    CoDesigner is your must-have WooCommerce Builder for Elementor. It's packed with 90+ widgets to customize every aspect of your WooCommerce website, including your Shop, Checkout page, Email, Cart page, Pricing, and many more. With this WooCommerce Builder, you get access to 14+ Modules that can add special functionality to your website. There are 130+ pre-made Templates available to provide an amazing look to your website within minutes.
    Starting Price: $49.99/year
    View App
  • 26
    Zylvie

    Zylvie

    Zylvie

    ...Users can connect Stripe, PayPal, or both, offering over 100 payment methods in all major currencies. It enables the creation of beautiful sales landing pages with custom branding and domains, supports multiple stores under one account, and facilitates one-time or recurring payments, including "pay what you want" and free products for lead generation. Advanced features include automatic post-purchase fulfillment, bump offers, one-click upsell funnels, powerful sales analytics, multi-tier affiliate systems, and seamless integration with email providers, Zapier, and Pabbly. ...
    Starting Price: $19.99 per month
    View App
  • 27
    Chondrion

    Chondrion

    Chondrion

    Sell in more places and streamline your back-office with our all-in-one software suite. Automate buying, selling, and fulfillment in one centralized platform. Automatically synchronize your product catalog with Amazon, ebay, Google, e-commerce web stores, and many other marketplaces and advertising venues. Our integrated Point-of-Sale was built for rapid checkout and consultative special orders. Integrated label printing, smart rate-shopping, and optimized warehouse management streamlines...
    Starting Price: $100 per month
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  • 28
    Ubercart

    Ubercart

    Ubercart

    Ubercart is the most popular Drupal eCommerce platform for your website. It implements everything you need to start selling products online. Web Developers from all skill ranges can use it to support a variety of eCommerce industries, including physical goods, digital downloads, or even subscription-based billing services. Ubercart can do it all! Configurable product catalog includes catalog pages and a block to display product categories. Flexible product creation system with product classes. Multiple product image support out of the box. ...
    View App
  • 29
    PluginHive

    PluginHive

    PluginHive

    ...With this plugin you get: - Select from the top shipping carriers and ship your products to 220+ countries - Real-time Shipping rates on WooCommerce cart & checkout - Shipping label download as soon as the order is placed - Live shipment tracking from within WooCommerce - Tracking email notifications for customers - 1-click shipping label printing in bulk - Schedule carrier pickup - Support for domestic & international shipping - Support for freight shipping - Multi-Vendor Support with Dokan & WCFM
    Starting Price: $9/month
    View App
  • 30
    Shopaccino

    Shopaccino

    iSolution Microsystems

    ...Key features include: • One eCommerce Website for B2B, B2C & D2C businesses • Multi-Currency Checkout for global sales • Native iOS & Android Mobile Apps for stores • Reward & Loyalty Programs • Referral Program to boost engagement • Web Push Notifications for customer retention • Shop the Look functionality for better shopping experiences • Web POS for seamless offline integration Manage orders anytime via web or mobile app with expert support. Start your free 14-day trial and grow!
    2 Ratings
    Starting Price: $25.00/month
    View App
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