WO2019006647A1 - Sales management system for cross-border electronic commerce - Google Patents

Abstract

The present invention provides a sales management system for cross-border electronic commerce. The system comprises at least one cross-border electronic commerce platform, a logistics-freight platform, and an intelligent safety detection platform. Each cross-border electronic commerce platform is in communication connection with the logistics-freight platform and the intelligent safety detection platform. The logistics-freight platform is in communication connection with the intelligent safety detection platform. The cross-border electronic commerce platform comprises a video module, a speech module, a translation module, an after-sales management module, a payment module, and a central manager. The logistics-freight platform comprises a goods management module, a goods labeling module, and a goods transport module. The intelligent safety detection platform comprises an X-ray image acquisition module, an X-ray image recognition module, a contraband labeling module, and an electronic label recognition module. Complete video information of commodities and speech interpretation information of products by merchants can be provided to overseas consumers; and whether contrabands are comprised in goods can be automatically detected, and accordingly, the freight safety is ensured, and the market competitiveness is improved.

Description

 Cross-border e-commerce sales management system Technical field

The invention belongs to the field of electronic commerce, and in particular relates to a cross-border e-commerce sales management system.

Background technique

In recent years, with the development of the Internet and e-commerce technology, the way to purchase goods through the Internet has become more and more popular. At the same time, cross-border e-commerce has developed very rapidly, and policy support has made cross-border e-commerce even more powerful.

In the prior art, e-commerce generally stores information such as profiles, prices, and the like on a server. The server is connected to the Internet, and the customer accesses the server through a client or directly accesses the web page, and can view related information of the product and complete the purchase. operating. This kind of shopping method is simple and fast, but the shopping experience of overseas consumers is poor. Compared with the physical store, the effect of many products on the Internet is far from the requirements of overseas consumers, and the trust is not high.

technical problem

The embodiment of the invention provides a cross-border e-commerce sales management system, which aims to solve the problem that the effect of the products displayed on the e-commerce platform in the prior art is far from the requirements of the overseas consumers, and the degree of trust is not high.

Technical solution

The embodiment of the present invention is implemented as follows: a cross-border e-commerce sales management system, comprising: at least one cross-border e-commerce platform, a logistics freight platform, and an intelligent security detection platform; each cross-border e-commerce platform and the logistics respectively a freight platform and a smart security detection platform communication connection; the logistics freight platform is in communication with the intelligent security detection platform;

The cross-border e-commerce platform includes: a video module, a voice module, a translation module, an after-sales management module, a payment module, and a central manager; the video module is configured to capture and play product video information; and the voice module is configured to: Entering the voice information of the merchant; the translation module is configured to obtain the IP address of the client terminal of the overseas consumer, compare the obtained IP address with the local open source IP address library, identify the country or region where the foreign consumer is located, and set the corresponding country. Or the default language used by the region, and translate the page content displayed on the e-commerce platform and the Chinese title of the product into a text suitable for reading in the country where the user is located, and translate the input business voice information into a voice suitable for the language of the user. The information; the after-sales management module is configured to query the audit order information, extract the valid order, obtain the commodity information and the freight address information in the order; generate the order information table according to the obtained commodity information and the freight address information, and select the logistics distribution department, And send the order information form to the corresponding logistics distribution The door, and obtaining the customer after-sales customer feedback information, and performing relevant after-sales processing according to the obtained after-sales customer feedback information; the payment module is used for estimating the order weight accounting freight, and the commodity selling price is obtained by the foreign consumer. The price, and the overseas consumers can complete the payment with the logistics freight platform after completing the payment in one time; the central manager is used for storing and managing the video information, voice information, and the after-sales information of the goods of the e-commerce platform. And payment information;

The logistics freight platform comprises: a cargo management module, a cargo labeling module and a cargo transportation module; the cargo management module is configured to extract corresponding goods from the warehouse according to the commodity information in the order information table, and the goods are Carrying out a packaging process; the cargo labeling module is configured to attach an electronic label to the packaged goods; and the cargo transportation module is configured to store the goods with the electronic label attached to the overseas freight warehouse;

The intelligent security detection platform comprises: an X-ray image acquisition module, an X-ray image recognition module, a contraband labeling module and an electronic label recognition module; and the X-ray image acquisition module is configured to acquire an X-ray image of the detected goods, And sending the acquired X-ray image to the X-ray image recognition module; the X-ray image recognition module is configured to determine whether the X-ray image of the received detected goods contains a contraband; the contraband labeling module is used for Attaching the contraband label to the inspection goods containing the contraband; the electronic label identification module is for identifying the electronic label on the goods with the contraband label, obtaining the data information in the electronic label, and according to the obtained data information Send a warning message to the corresponding cross-border e-commerce platform to enable the cross-border e-commerce platform to re-delivery or cancel the order.

Preferably, the translation module is further configured to receive the language request information of the overseas consumer, and then according to the language request information, divide the language required by the overseas consumer, and finally the language on the website corresponding to the e-commerce platform. Convert to the language that foreign consumers need.

Preferably, the cross-border e-commerce platform further includes: an overseas consumer type discriminating module and an overseas consumer credit detecting module;

The overseas consumer type discriminating module is configured to judge an overseas consumer as an individual or an institution by using information filled by an overseas consumer;

The overseas consumer credit detection module is used for an overseas consumer as an individual, in an online payment operation of an overseas consumer, a request for a real name system for an overseas consumer, and a credit for an overseas consumer through a real name system information of an overseas consumer. Inquiries, if there is no bad credit, the foreign consumer passes the review, otherwise refuses to apply for cross-border electronic revenue and expenditure; or

When an overseas consumer is an institution, in the online payment operation of an overseas consumer, the credit of the overseas consumer is inquired through the institutional information of the foreign consumer. If there is no bad credit, the foreign consumer passes the review, otherwise the application is refused. Electronic revenue and expenditure business

Preferably, the X-ray image acquisition module is one of a single-view X-ray machine, a dual-view X-ray machine, a three-view X-ray machine, and a backscatter X-ray machine.

Preferably, the X-ray image recognition module determines whether the contraband is detected in the detected goods by comparing the acquired X-ray image of the detected item with the pre-stored X-ray image of the contraband.

Preferably, the data information includes, but is not limited to, a product name, a category, a product number, a quantity, a weight, a destination, a production plant, a shipping address, a logistics distribution department, and a cross-border e-commerce platform.

Preferably, the video module is provided with an imaging unit for capturing and acquiring product image information.

Preferably, the smart security detection platform further includes: a display device and a storage device;

The display device is configured to display the acquired X-ray image and/or data information of the detected goods;

The storage device is configured to store the acquired X-ray image and/or data information of the detected goods.

Preferably, the display device is a display screen and/or an intelligent display terminal.

Preferably, the storage device comprises a storage hard disk and a network cloud disk, which are not only used for storing X-ray images and/or data information, but also periodically sorting, backing up, and uploading to a cloud disk storage.

Beneficial effect

The cross-border e-commerce sales management system provided by the embodiment of the invention can provide the complete consumer product video information and the voice explanation information of the product to the overseas consumers, and can automatically identify whether the goods contain contraband items and ensure the safety of the goods. The structure is simple, convenient to use, easy to operate, and improves market competitiveness.

DRAWINGS

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the embodiments or the description of the prior art will be briefly described below. Obviously, the drawings in the following description are Some embodiments of the present invention may also be used to obtain other drawings based on these drawings without departing from the art.

The following drawings are only intended to illustrate and explain the present invention, and do not limit the scope of the invention.

1 is a schematic structural diagram of a cross-border e-commerce sales management system according to an embodiment of the present invention;

2 is a schematic structural diagram of a cross-border e-commerce platform according to an embodiment of the present invention;

FIG. 3 is a schematic structural diagram of an intelligent security detection platform according to an embodiment of the present invention.

Embodiments of the invention

The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

As shown in FIG. 1 , in an embodiment of the present invention, a cross-border e-commerce sales management system includes: at least one cross-border e-commerce platform 100, a logistics freight platform 200, and an intelligent security detection platform 300; each cross-border electronic The business platform 100 is respectively connected to the logistics freight platform 200 and the intelligent security detection platform 300; the logistics freight platform 200 is communicatively connected to the intelligent security detection platform 300;

The cross-border e-commerce platform 100 includes: a video module 110, a voice module 120, a translation module 130, an after-sales management module 140, a payment module 150, and a central manager 160. The video module 110 is configured to capture and play product video information. The voice module 120 is configured to input merchant voice information; the translation module 130 is configured to obtain an IP address of a client terminal of an overseas consumer, and compare the obtained IP address with a local open source IP address library to identify the overseas consumption. The country or region where the person is located, set the default language used by the corresponding country or region, and translate the page content displayed on the e-commerce platform and the Chinese title of the product into a text suitable for reading in the country where the user is located, and the business voice information to be input. Translating into voice information suitable for the language in which the user is located; the after-sales management module 140 is configured to query the audit order information, extract the valid order, obtain the commodity information and the freight address information in the order; according to the obtained commodity information and the shipping address Information generation order information table, select logistics delivery department, and the order information Sending to the corresponding logistics and distribution department, and obtaining the feedback information of the after-sales customer, and performing relevant after-sales processing according to the obtained after-sales customer feedback information; the payment module 150 is used for estimating the weight of the order, and adding the price of the product. The total price of the goods handled by the foreign consumer, and the overseas consumer can complete the delivery with the logistics freight platform after the payment is completed in one time; the central manager 160 is configured to store and manage the video information and voice information uploaded by the merchant, and After-sales information and payment information of merchandise products of e-commerce platform;

The logistics freight platform 200 includes: a cargo management module 210, a cargo labeling module 220, and a cargo transportation module 230. The cargo management module 210 is configured to extract corresponding correspondences from the warehouse according to the commodity information in the order information table. The goods are packaged and processed; the goods labeling module 220 is configured to attach an electronic label to the packaged goods; the goods transport module 230 is configured to store the goods with the electronic labels attached to the overseas freight warehouse. ;

The intelligent security detection platform 300 includes: an X-ray image acquisition module 310, an X-ray image recognition module 320, a contraband labeling module 330, and an electronic label recognition module 340. The X-ray image acquisition module 310 is configured to acquire and detect An X-ray image of the cargo, and the acquired X-ray image is sent to the X-ray image recognition module; the X-ray image recognition module 320 is configured to determine whether the X-ray image of the received detected cargo contains a contraband; The product labeling module 330 is configured to attach the contraband label to the detection goods containing the contraband; the electronic label identification module 340 is configured to identify the electronic label on the goods with the contraband label attached, and obtain the electronic label. The data information, according to the obtained data information, sends a warning message to the corresponding cross-border e-commerce platform, prompting the cross-border e-commerce platform to re-delivery or cancel the order. It can provide complete consumer video information and voice explanation information of products for overseas consumers. It can also automatically detect whether the goods contain contraband, ensure cargo safety, simple structure, convenient use, easy operation and improve market competitiveness. .

As a preferred embodiment of the present invention, the translation module 130 is further configured to receive the language request information of the foreign consumer, and then request the information according to the language, and divide the language required by the foreign consumer, and finally the e-commerce The language on the website corresponding to the platform is converted to the language required by the foreign consumer.

As a preferred embodiment of the present invention, as shown in FIG. 2, the cross-border e-commerce platform 100 further includes an overseas consumer type discriminating module 170 and an overseas consumer credit detecting module 180. The overseas consumer type discriminating module 170 is configured to judge an overseas consumer as an individual or an institution by using information filled by an overseas consumer. The overseas consumer credit detection module 180 is configured to use an overseas consumer as an individual, in an online payment operation of an overseas consumer, to make a request for a real name system for an overseas consumer, and to use the real name information of the overseas consumer to the overseas consumer. Credit inquiry, if there is no bad credit, the foreign consumer passes the review, otherwise refuses to handle the cross-border electronic revenue and expenditure business; or when the overseas consumer is the institution, in the online payment operation of the overseas consumer, the institution that passes the foreign consumer Information, inquiries about the credits of overseas consumers. If there is no bad credit, the foreign consumers will pass the examination, otherwise they will refuse to handle the cross-border electronic revenue and expenditure business.

In the embodiment of the present invention, the X-ray image acquisition module 310 is one of a single-view X-ray machine, a dual-view X-ray machine, a three-view X-ray machine, and a backscatter X-ray machine. The X-ray image recognition module 320 determines whether or not the contraband is included in the detected shipment by comparing the acquired X-ray image of the detected article with the pre-stored X-ray image of the contraband. The data information includes but is not limited to the product name, category, item number, quantity, weight, destination, production plant, shipping address, logistics and distribution department, and cross-border e-commerce platform.

In the embodiment of the present invention, the video module 110 is provided with an imaging unit for capturing and acquiring product image information. The voice module 120 is a microphone.

As a preferred embodiment of the present invention, as shown in FIG. 3, the smart security detection platform 300 further includes: a display device 350 and a storage device 360. The display device is configured to display the acquired X-ray image and/or data information of the detected goods. The storage device is configured to store the acquired X-ray image and/or data information of the detected goods. The display device is a display screen and/or an intelligent display terminal. The storage device includes a storage hard disk and a network cloud disk, and is not only used for storing X-ray images and/or data information, but also periodically sorting, backing up, and uploading to a cloud disk.

The cross-border e-commerce sales management system provided by the above embodiments of the invention can provide complete consumer product video information and voice explanation information of the product to the overseas consumers, and can automatically identify whether the goods contain contraband products and ensure the safety of the goods. The structure is simple, convenient to use, easy to operate, and improves market competitiveness.

The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection of the present invention. Within the scope.

Claims (10)

A cross-border e-commerce sales management system, comprising: at least one cross-border e-commerce platform, a logistics freight platform and an intelligent security detection platform; each cross-border e-commerce platform separately with the logistics freight platform and intelligent security Detecting a platform communication connection; the logistics freight platform is in communication with the intelligent security detection platform; The cross-border e-commerce platform includes: a video module, a voice module, a translation module, an after-sales management module, a payment module, and a central manager; the video module is configured to capture and play product video information; and the voice module is configured to: Entering the voice information of the merchant; the translation module is configured to obtain the IP address of the client terminal of the overseas consumer, compare the obtained IP address with the local open source IP address library, identify the country or region where the foreign consumer is located, and set the corresponding country. Or the default language used by the region, and translate the page content displayed on the e-commerce platform and the Chinese title of the product into a text suitable for reading in the country where the user is located, and translate the input business voice information into a voice suitable for the language of the user. The information; the after-sales management module is configured to query the audit order information, extract the valid order, obtain the commodity information and the freight address information in the order; generate the order information table according to the obtained commodity information and the freight address information, and select the logistics distribution department, And send the order information form to the corresponding logistics distribution The door, and obtaining the customer after-sales customer feedback information, and performing relevant after-sales processing according to the obtained after-sales customer feedback information; the payment module is used for estimating the order weight accounting freight, and the commodity selling price is obtained by the foreign consumer. The price, and the overseas consumers can complete the payment with the logistics freight platform after completing the payment in one time; the central manager is used for storing and managing the video information, voice information, and the after-sales information of the goods of the e-commerce platform. And payment information; The logistics freight platform comprises: a cargo management module, a cargo labeling module and a cargo transportation module; the cargo management module is configured to extract corresponding goods from the warehouse according to the commodity information in the order information table, and the goods are Carrying out a packaging process; the cargo labeling module is configured to attach an electronic label to the packaged goods; and the cargo transportation module is configured to store the goods with the electronic label attached to the overseas freight warehouse; The intelligent security detection platform comprises: an X-ray image acquisition module, an X-ray image recognition module, a contraband labeling module and an electronic label recognition module; and the X-ray image acquisition module is configured to acquire an X-ray image of the detected goods, And sending the acquired X-ray image to the X-ray image recognition module; the X-ray image recognition module is configured to determine whether the X-ray image of the received detected goods contains a contraband; the contraband labeling module is used for Attaching the contraband label to the inspection goods containing the contraband; the electronic label identification module is for identifying the electronic label on the goods with the contraband label, obtaining the data information in the electronic label, and according to the obtained data information Send a warning message to the corresponding cross-border e-commerce platform to enable the cross-border e-commerce platform to re-delivery or cancel the order. The cross-border e-commerce sales management system according to claim 1, wherein the translation module is further configured to receive information from a language of an overseas consumer, and then request information according to the language to be required by an overseas consumer. The language is divided into words, and finally the language on the website corresponding to the e-commerce platform is converted into the language required by the foreign consumers. The cross-border e-commerce sales management system according to claim 1, wherein the cross-border e-commerce platform further comprises: an overseas consumer type discriminating module and an overseas consumer credit detecting module; The overseas consumer type discriminating module is configured to judge an overseas consumer as an individual or an institution by using information filled by an overseas consumer; The overseas consumer credit detection module is used for an overseas consumer as an individual, in an online payment operation of an overseas consumer, a request for a real name system for an overseas consumer, and a credit for an overseas consumer through a real name system information of an overseas consumer. Inquiries, if there is no bad credit, the foreign consumer passes the review, otherwise refuses to apply for cross-border electronic revenue and expenditure; or When an overseas consumer is an institution, in the online payment operation of an overseas consumer, the credit of the overseas consumer is inquired through the institutional information of the foreign consumer. If there is no bad credit, the foreign consumer passes the review, otherwise the application is refused. Electronic revenue and expenditure business The cross-border e-commerce sales management system according to claim 1, wherein the X-ray image acquisition module is a single-view X-ray machine, a dual-view X-ray machine, a three-view X-ray machine, and a backscatter X-ray machine. One of them. The cross-border e-commerce sales management system according to claim 1, wherein the X-ray image recognition module determines the detection by comparing the acquired X-ray image of the detected article with the pre-stored X-ray image of the contraband. Whether the goods contain contraband. The cross-border e-commerce sales management system according to claim 1, wherein the data information includes, but is not limited to, a product name, a category, a product number, a quantity, a weight, a destination, a production plant, a shipping address, and a logistics distribution. Department, cross-border e-commerce platform. The cross-border e-commerce sales management system according to claim 1, wherein the video module is provided with an imaging unit for capturing and acquiring product image information. The cross-border e-commerce sales management system according to claim 1, wherein the intelligent security detection platform further comprises: a display device and a storage device; The display device is configured to display the acquired X-ray image and/or data information of the detected goods; The storage device is configured to store the acquired X-ray image and/or data information of the detected goods. The cross-border e-commerce sales management system according to claim 8, wherein the display device is a display screen and/or an intelligent display terminal. The cross-border e-commerce sales management system according to claim 8, wherein the storage device comprises a storage hard disk and a network cloud disk, not only for storing X-ray images and/or data information, but also periodically performing database operations. Organize, backup, upload to cloud disk storage.