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WO2019001363A1 - Système d'application de magasin physique et procédé et dispositif de traitement d'informations d'utilisateur - Google Patents

Système d'application de magasin physique et procédé et dispositif de traitement d'informations d'utilisateur Download PDF

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Publication number
WO2019001363A1
WO2019001363A1 PCT/CN2018/092400 CN2018092400W WO2019001363A1 WO 2019001363 A1 WO2019001363 A1 WO 2019001363A1 CN 2018092400 W CN2018092400 W CN 2018092400W WO 2019001363 A1 WO2019001363 A1 WO 2019001363A1
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WIPO (PCT)
Prior art keywords
information
user
identity
biometric
payment
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/CN2018/092400
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English (en)
Chinese (zh)
Inventor
赵鹏
欧振聪
李明
陈畅
郑博
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Filing date
Publication date
Application filed by Alibaba Group Holding Ltd filed Critical Alibaba Group Holding Ltd
Publication of WO2019001363A1 publication Critical patent/WO2019001363A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/009—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader the reader being an RFID reader
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
    • G06Q20/401—Transaction verification
    • G06Q20/4014—Identity check for transactions
    • G06Q20/40145—Biometric identity checks
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/22—Payment schemes or models
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/12—Cash registers electronically operated

Definitions

  • the present application relates to the field of physical store application technologies, and in particular, to a physical store application system, a user information processing method and apparatus.
  • one of the options is that a member scans a purchased item by using a mobile phone, and can self-checkout and leave without having to go through a cashier.
  • consumers are still required to complete the scanning and settlement functions on their own, which increases the learning cost of consumers.
  • the rate of misappropriation (by statistics, rising from 0.7% to more than 3%) is also the cause of the eventual failure.
  • Another option is to completely skip the traditional cashier checkout process using techniques such as computer vision, deep learning, and sensor fusion.
  • the program monitors the shelves by using a large number of cameras, sensors, and algorithms to identify consumer purchases and other operations.
  • the disadvantage of this solution is that, first of all, it is necessary to use a large number of cameras, sensors and algorithms to monitor each user, track the products they pick, and when the goods on the shelves are removed from the specific location, or the goods are exchanged, they cannot be correctly identified. .
  • Second there is a load limit because real-time calculations are required for each user. According to the experience report, when the number of people in the store is more than 20 people, the system is in a state of collapse. Only when the number of customers is small or they are slow, the technical functions can be perfectly realized.
  • the initial investment cost is huge, and the investment cost of opening a small convenience store is at least one million dollars, which is not conducive to promotion.
  • the application provides a physical store application system, a user information processing method and a device, which can reduce the learning and operation cost of the user while realizing the "unmanned store”, and also reduce the hardware cost of the physical store, and is beneficial to the promotion of the program.
  • a physical store application system including:
  • a first subsystem disposed in the first area, configured to obtain biometric information of the user who is about to enter the store, and first identity information registered in the preset network payment system, and the biometric and the first identity The identification information is bound;
  • a second subsystem disposed in the third area, configured to obtain a biometric feature of the user who is about to leave, determine first identity information that has a binding relationship according to the identified biometric feature, and determine the upcoming identity
  • the selected object of the store user performs information identification for generating a payment order and completing payment according to the first identity identification information and the information of the selected object;
  • the first zone, the second zone and the third zone are disposed in a physical store.
  • a data object information processing system includes:
  • control center system a control center system, a network payment system, and the physical store application system according to any one of claims 1 to 16;
  • the control center system is configured to receive the binding relationship information submitted by the physical store application system, and save the biometric information binding carried in the request when receiving the query request of the physical store application system.
  • First identity information
  • the network payment system is configured to generate, according to the physical store application system, the first identity identification information, the resource information to be paid, and the identity identification information of the physical store in the network payment system, and generate a payment order, and Complete the payment.
  • a method for controlling user information entering a store comprising:
  • binding the biometric feature and the first identity information to determine corresponding first identity information according to the binding relationship information when obtaining the biometric of the user to be departed, and in the The selected object of the departing user is identified by the information, and a payment order is generated and the payment is completed according to the first identity information and the information of the selected object.
  • a method for controlling user information of an off-site comprising:
  • first identity identification information that has a binding relationship with the biometric information
  • the first identity identification information is identity identification information registered in a preset network payment system
  • the binding relationship is established when the user enters the store by identifying the user biometric and the first identity information
  • a user information processing method includes:
  • Receiving the query request of the physical store application system providing the first identity identification information bound by the biometric information carried in the request, so that the physical store application system performs information on the selected object of the upcoming departing user. After the identification, a payment order is generated and the payment is completed according to the first identity information and the information of the selected object.
  • a data object information processing method includes:
  • the network sales system server receives the data object resource information query request submitted by the physical store application system, wherein the request is generated by: the physical store application system pre-acquiring the biometric information of the incoming user and the preset network. And the first identity identification information is registered in the payment system, and the biometric feature is bound to the first identity identification information; for the user who is about to leave the store, the biometric feature is obtained, and the first identity identification information is determined according to the binding relationship information, And identifying the selected object in the physical store, and obtaining the identifier of the corresponding data object in the network sales system, and generating the query request according to the identifier of the data object;
  • the physical store application system determines the resource information to be paid according to the resource information corresponding to the data object, and the first identity identification information
  • the resource information to be paid and the identity information of the physical store in the network payment system are submitted to the network payment system, and the network payment system produces a payment order and completes the payment.
  • a store user information control device comprising:
  • An information obtaining unit configured to obtain biometric information of an incoming user and first identity information registered in a preset network payment system
  • An information binding unit configured to bind the biometric and the first identity information, to determine a corresponding first identity according to the binding relationship information when obtaining the biometric of the user to be departed And identifying information on the selected object of the upcoming user, and generating a payment order and completing the payment according to the first identity information and the information of the selected object.
  • An off-site user information control device comprising:
  • a biometric information obtaining unit configured to obtain biometric information of the user who is about to leave the store
  • the identity information obtaining unit is configured to perform, according to the biometric information, a first identity identification information that has a binding relationship with the biometric information, where the first identity identification information is a preset network payment.
  • Identity information registered in the system the binding relationship is established when the user enters the store by identifying the user biometric and the first identity information;
  • the selected object information obtaining unit is configured to obtain information about the selected object of the upcoming departing user, and determine resource information to be paid according to the information of the selected object;
  • An information submitting unit configured to submit the first identity information, resource information to be paid, and identity information in the network payment system to the network payment system, by the network payment system Production pays the order and completes the payment.
  • a user information processing apparatus includes:
  • the binding relationship information receiving unit is configured to receive binding relationship information between the user biometrics submitted by the physical store application system and the first identity identifier, and save the information;
  • the identity information providing unit is configured to provide first identity information that is bound by the biometric information carried in the request when the query request of the physical store application system is received, so that the physical store application system is in the upcoming After the selected object of the store user performs information identification, a payment order is generated and the payment is completed according to the first identity identification information and the information of the selected object.
  • a data object information processing device is applied to a server of a network sales system, comprising:
  • the query request receiving unit is configured to receive a data object resource information query request submitted by the physical store application system, where the request is generated by: the physical store application system pre-acquiring the biometric information of the user who is about to enter the store and pre-predetermining Locating the first identity information registered in the network payment system, and binding the biometric feature with the first identity identification information; obtaining the biometric feature for the user who is about to leave the store, and determining the first identity identifier according to the binding relationship information And identifying the selected object in the physical store, and obtaining the identifier of the corresponding data object in the network sales system, and generating the query request according to the identifier of the data object;
  • a resource information returning unit configured to return the resource information corresponding to the data object identifier to the physical store application system, where the physical store application system determines the resource information to be paid according to the resource information corresponding to the data object, and The first identity information, the resource information to be paid, and the identity information of the physical store in the network payment system are submitted to the network payment system, and the network payment system generates a payment order and completes payment.
  • a computer system comprising:
  • One or more processors are One or more processors;
  • a memory associated with the one or more processors the memory for storing program instructions that, when read by the one or more processors, perform the following operations:
  • the present application discloses the following technical effects:
  • the physical store may be divided into a first zone, a second zone, and a third zone, wherein the first identity identification information registered to the user biometric and the user in the network payment system may be completed in the first zone. Binding, after that, the user can complete the selection of the object in the second area. Finally, the information identification of the selected object is completed in the third area, and the settlement is completed by using the first identity information that was previously bound. In this way, the entire process does not require the involvement of the clerk, so the "unmanned shop" can be realized. At the same time, since the user is no longer required to perform other operations than selecting the object after the binding of the user information is completed, the learning and operation cost of the user can be reduced.
  • the operations of recognizing and calculating the selected objects can be completed in the third area, it is not necessary to install a large number of image pickup apparatuses and the like in the second area, and therefore, the hardware cost of the physical store can be reduced and the promotion can be facilitated.
  • the radio frequency label can be set on the object to be selected, and in the third area, the information of the selected object can be identified by scanning the RFID device, so that the information can be performed more quickly and accurately. Identification and settlement.
  • the user may pre-sign the withholding agreement, and after completing the information identification and generating the payment order in the third area, the network payment system may directly perform the debit operation on the account corresponding to the first identity, without the user performing the input payment password. Wait for the operation. In the above manner, it is possible to minimize the situation in which the user waits in line to enter the third zone, or shortens the waiting time in the queue.
  • FIG. 1 is a schematic diagram of an application scenario provided by an embodiment of the present application.
  • FIG. 2 is a schematic diagram of a first system provided by an embodiment of the present application.
  • FIG. 3 is a schematic diagram of a second system provided by an embodiment of the present application.
  • FIG. 5 is a flowchart of operation of a first area provided by an embodiment of the present application.
  • FIG. 6 is a flowchart of a second method provided by an embodiment of the present application.
  • FIG. 7 is a flowchart of a third area operation provided by an embodiment of the present application.
  • FIG. 9 is a flowchart of a fourth method provided by an embodiment of the present application.
  • FIG. 10 is a schematic diagram of a first device provided by an embodiment of the present application.
  • FIG. 11 is a schematic diagram of a second device provided by an embodiment of the present application.
  • FIG. 12 is a schematic diagram of a third device provided by an embodiment of the present application.
  • FIG. 13 is a schematic diagram of a fourth device provided by an embodiment of the present application.
  • FIG. 14 is a schematic diagram of a computer system according to an embodiment of the present application.
  • a new physical store application system in order to reduce the hardware cost of the physical store and reduce the learning and operation cost of the user, a new physical store application system is provided.
  • the first zone is mainly located at the entrance of the physical store, and is used for acquiring the identity information of the user, which may specifically include the biometric characteristics of the user, and is registered in the associated network payment system.
  • User identification information etc.
  • the user identity can be checked to determine whether the user is entering the store, etc., and therefore, in some specific physical stores, it can also be called "nuclear area".
  • the second area is a placement area of a specific candidate object (including a product object, etc.), and therefore may also be referred to as a "shopping area” or the like.
  • the third area is located at the exit of the physical store, and can be used to identify the user identity of the user who is about to leave the store by collecting the biometric characteristics of the user, and determine the identity identification information in the corresponding network payment system; on the other hand, the user can
  • the object selected in the second area is identified, for example, may be scanned, or in the embodiment of the present application, an RFID (Radio Frequency Identification) device may be used for identification.
  • RFID Radio Frequency Identification
  • the purpose of the identification is mainly to determine The resource information of the selected object is calculated, and finally the resource to be paid is calculated, and then the payment order is generated and the payment is completed based on the identified identity information of the user in the payment system, and then the user can carry the selected object to leave the entity. Shop. Therefore, in practical applications, the third zone may also be referred to as a "settlement zone", and the like.
  • the user information is collected when the user enters the store, and in the process, the user information is collected again when the user leaves the store, and the payment operation can be completed.
  • the user may be required to perform an operation such as opening an application in the terminal device to obtain the identity information registered in the system, in addition to the user entering the first
  • the second district began to purchase, and at the end of the store, users no longer need to use their terminal equipment to perform any operations.
  • the operations of collecting the biometrics of the user in the first zone and the third zone may also be performed by some means, so that the user can realize the feature collection even if the user does not face the collection device, and therefore, the degree of cooperation with the user. The requirements are also very low.
  • the operation in the settlement is performed in the third zone, it is not necessary to identify the user's behavior by densely erecting a camera or the like in the second zone, and even the second zone may be in addition to the specific candidate to be selected on the shelf. It is no longer necessary to deploy any other equipment, so the hardware cost of the physical store can be reduced.
  • the identity identification module 101 may specifically provide a graphic code such as a two-dimensional code.
  • the application program of the online payment system such as “Alipay” may be directly opened, and the portal is “sweeped” and the like.
  • the graphic code is scanned, so that the identity identification module 101 can obtain the first identity information registered by the user in the network payment system.
  • a registration interface may be provided after the scan code, and the user may temporarily complete the registration.
  • the identity identification module 101 may obtain the first identity information registered by the user.
  • the network sales system is usually associated with a certain network payment system, for example, "mobile phone Taobao" can usually be associated with "Alipay", and the like, and such a system with associated relationship Between the two, there is usually a feature of mutual communication, and the first identity identification information registered by the user in the network payment system can be obtained according to the second identity identification information registered by the user in the network sales platform.
  • the user can also scan the graphic code provided by the first area by using an "sweep" and other portals in the network sales system client such as "mobile phone Taobao" installed in the terminal device.
  • the code in this way, the identity identification module 101 can identify the second identity information registered by the user in a network sales system such as "Mobile Taobao", and further, according to the relationship between the systems, the user is determined to be in the payment system.
  • the second identity information that is registered by the user in the network sales system may be obtained while obtaining the first identity information that is registered by the user in the network payment system, and the second identity information may be utilized. Provide more services for users, which will be described in detail later.
  • the user biometrics collected by the first biometric acquisition module 102 may specifically include a face, a fingerprint, an iris, and the like. Therefore, it may specifically include an image capturing device such as a camera, or other device capable of collecting biometrics of the user.
  • the biometrics of the user can be collected by the device when the user is about to enter the store.
  • the first area may also be configured with a first control module, where the first control module is configured to: collect, by the identity identification module 101, the first identity information that is registered by the user in the network payment system, and the first biometric feature.
  • the user biometric information collected by the module 102 is obtained for binding.
  • the second identity information may also be added to the binding relationship.
  • This binding relationship information can be submitted to a control center system for storage.
  • the control center system can be deployed in a physical store, or in order to ensure the security of user information, the same control center system can be deployed in the cloud, and each physical store is only responsible for collecting information without saving information. To avoid leakage of user information at the physical store level.
  • the biometric feature of the user currently entering the store is associated with the application client installed in the terminal configuration carried by the terminal.
  • An identity identification information is bound, but it does not mean that the user himself carries his own terminal device into the store. For example, there may be a user who loses his own terminal device, and after being picked up by others, the user uses the terminal device to perform the terminal device. The situation of consumption. In order to avoid this, the user can also be authenticated by the first control module in the first zone.
  • the first control module may obtain the real-name authentication related information of the user from the network payment system according to the first identity identification information, and then compare with the currently collected user biometrics. If the matching is successful, the user is allowed to enter. In the store, otherwise, you can refuse the user to enter the store, or ask the user to provide other proof information, and so on.
  • the primary user pays the object selected by the user when the user leaves the store. Therefore, in order to prevent the user from performing the operation of inputting the payment password and the like when leaving the store, the user may also identify After the first identity information is sent, the user is prompted to sign a withholding agreement, etc., in the case that the user signs the withholding agreement, when the user leaves the store to settle, the user can complete the payment without performing any operation by the user.
  • the operation of signing the withholding agreement in the configuration information of the application, so that it is not necessary to perform the protocol signing operation every time the store enters the store.
  • the user can enter the second zone.
  • the information 103 indicating the welcome nature can be displayed through an electronic display screen, for example, “a distinguished APASS member. Welcome to Tmall Future Store, and so on.
  • the user can directly select the objects such as the goods he wants from the shelf. In the process of selection, it is not necessary to perform operations such as scanning with the terminal device, and the physical store application system does not need to recognize the normal behavior of the user.
  • the biometric information may be collected to identify the user's identity, and the behavior of the user may be judged by a pre-stored behavior model, etc., if the user behavior is abnormal. , the situation can be uploaded to the credit system of the network payment system, so that the user's bad behavior affects his credit history. If it is not possible to identify if the user behavior is abnormal, you can also alert the human intervention, and so on.
  • a radio frequency tag may be configured for each candidate object, or may be referred to as an electronic tag or a transponder.
  • the tag is composed of a coupling component and a chip, and each tag has The only electronic code, high-capacity electronic tag has user-writable storage space attached to the object to identify the target object.
  • signal detection can be performed on each candidate object by the RFID device.
  • RFID is a communication technology that uses radio signals to identify specific targets and read and write related data without the need to identify mechanical or optical contact between the system and a particular target. Based on the above principle, the RFID device periodically sends a detection signal to the radio frequency tags of each candidate object.
  • the signal representing the corresponding candidate object is normal. Otherwise, if it cannot be received.
  • the normal response signal indicates that the corresponding candidate object may have been damaged. Of course, there may be cases where the radio frequency tag of the object to be selected is invalid. Therefore, it may be further confirmed by performing behavior analysis on nearby users.
  • the isolation gate may be deployed in the third zone, wherein the first isolation gate 105 is used to isolate the second zone and the third zone, and the second isolation gate 106 is used to isolate the third zone and the manual processing channel.
  • the first isolation door there is a clear boundary between the second zone and the third zone.
  • a sensing module is further disposed at the first isolation door, and is configured to automatically open the first isolation door when the user approaches the first isolation door from the second area. And after sensing that the user enters the third zone, the first isolation door is closed.
  • the settlement process can be entered.
  • the second biometric acquisition module 102 the selected object information identification module 104, and the second control module (not shown) may be deployed.
  • the second biometric acquisition module 102 can also be an image capturing device such as a camera, or other device that can be used to collect biometric features of the user, and can collect biometric features for users who are going to the third district to leave the store.
  • the collected biometrics can be submitted to the control center system to query the previously saved binding relationship information to determine the first identity identification information that has a binding relationship with the biometric.
  • the selected object information identification module 104 of the third zone can perform information recognition on the user selected object.
  • information identification can be performed in various manners, wherein a preferred manner may be that the identification operation may be performed by the RFID device because the selected object may be provided with a radio frequency tag.
  • a preferred manner may be that the identification operation may be performed by the RFID device because the selected object may be provided with a radio frequency tag.
  • fast information recognition can be realized, and the user does not need to take the selected object out of the container such as the shopping basket one by one, even if there is mutual occlusion between the selected objects of the user, the identification of the information is not affected.
  • rapid identification can be realized to avoid causing the user to queue.
  • the radio frequency label of the object to be selected may directly carry the resource information such as the price of the object, so that by using the above information identification, the resource information of each selected object can be identified, and then, the resources of each selected object are obtained. The information is added and the resource information to be paid can be determined.
  • the object to be selected placed in the second area of the physical store may correspond to a data object published by the third party merchant in the network sales platform. That is to say, the object to be selected in the physical store may be from a third-party merchant, and may be regarded as a third-party merchant to put a part of the inventory into the physical store for sale, or the physical store purchases in advance from the third-party merchant, and through the entity Stores sell to consumer users, and so on.
  • the candidate object since the candidate object has a corresponding data object in the network sales system, the detailed information of each data object, including its resource information, is usually stored in the network sales system.
  • the tag of the object to be selected in the physical store may carry only the identification information such as the ID of the corresponding data object, and does not need to carry resource information such as price.
  • the information of the selected object identified by the device such as the RFID may be the identification information of the data object corresponding to the selected object in the network sales system.
  • the second control module can query the network sales system for details of such data objects to obtain corresponding resource information and the like.
  • the advantage of the resource information query through the network sales system is that, because the user identity information is collected in the first area, the second identity information registered by the user in the network sales system can also be obtained, so the second control The module can also submit the second identity information to the network sales system.
  • the network sales system there are usually different user levels and other information. For different user levels, the resource information of the same data object may be different. For example, a user with a high level may enjoy a certain discount, and the like. Therefore, in this case, in the case that the network sales system receives the identifier of the data object and the second identity information, the network information of the data object may be determined according to the second identity information, and then returned to the network information.
  • the second control module is usually different user levels and other information. For different user levels, the resource information of the same data object may be different. For example, a user with a high level may enjoy a certain discount, and the like. Therefore, in this case, in the case that the network sales system receives the identifier of the data object and the
  • the network sales system may further determine the identification information of the data object and the second The identity information generates a transaction order. In this way, after completing the shopping in the physical store, the user can also view the order details of the transaction through the client of the online sales system.
  • the second control module may perform an addition process to obtain resource information that needs to be paid.
  • the identity identification information registered by the physical store in the network payment system may be determined according to the pre-configured information, and then the first identity identification information, the resource information to be paid, and the physical store may be The identity identification information in the network payment system is submitted to the network payment system, and the payment payment order is produced by the network payment system and the payment is completed. In the payment process, if the user has signed the withholding agreement, the debit operation can be completed directly, and the user is not required to perform additional operations.
  • the user can carry the selected object to leave the store. If the payment fails, the second isolation gate can also be opened, the manual processing channel is entered, the calculation is completed by manual settlement, and the like.
  • the corresponding transaction order in the network sales system may also be set to the paid or completed status.
  • the physical store may be divided into a first zone, a second zone, and a third zone, wherein the first biometrics of the user and the first registration of the user in the network payment system may be completed in the first zone.
  • the operations of recognizing and calculating the selected objects can be completed in the third area, it is not necessary to install a large number of image pickup apparatuses and the like in the second area, and therefore, the hardware cost of the physical store can be reduced and the promotion can be facilitated.
  • the first embodiment provides a physical store application system, including:
  • the first subsystem 201 disposed in the first area is configured to obtain biometric information of the user who is about to enter the store and first identity information that is registered in the preset network payment system, and the biometric and the Decoding the first identity information;
  • the second subsystem 202 is located in the third area, and is configured to obtain biometric features of the user who is about to leave, determine first identity information that has a binding relationship according to the identified biometrics, and The selected object of the user performs information identification for generating a payment order and completing payment according to the first identity identification information and the information of the selected object;
  • the first zone, the second zone and the third zone are disposed in a physical store.
  • the binding relationship information generated by the first subsystem 201 can be saved by the control center system, and the second subsystem 202 can obtain the first identity identification information of the user from the control center system when the settlement needs to be performed.
  • the control center system can be deployed in a physical store, or can be deployed in a cloud server.
  • the first subsystem may include: a first biometric acquisition module, an identity identification module, and a first control module;
  • the first biometric acquisition module is configured to acquire a biometric of a user entering the store
  • the identity identification module is configured to identify first identity information that is registered by a user entering the store in a preset network payment system
  • the first control module is configured to bind the acquired biometrics and the identified first identity information, and submit the binding relationship information to the server for storage.
  • the first biometric acquisition module may include an image ingestion module for acquiring a facial feature of a user entering the store.
  • other devices may be included for acquiring biometrics such as fingerprints and irises of the user.
  • the identity identification module may be specifically configured to provide a preset graphic code, and identify a second registered by the user in the network sales system when the graphic code is scanned by a preset network sales system client. And identifying the first identity identification information corresponding to the second identity identifier in the network payment system that is associated with the network sales system.
  • the first control module may be further configured to acquire the first identity identification information from the network payment system according to the first identity identification information.
  • the first identity identification information Corresponding real-name authentication information, and comparing the acquired biometrics with the biometric information of the user included in the real-name authentication information, performing identity verification on the in-store user. After the verification is passed, the user is allowed to enter the store.
  • the second subsystem may include: a second biometric acquisition module, a selected object information identification module, and a second control module; wherein
  • the second biometric acquisition module is configured to acquire biometric features of an upcoming user
  • the selected object information identification module is configured to perform information recognition on the selected object of the user who is about to leave the store;
  • the second control module is configured to query the control center system to obtain first identity identification information that has a binding relationship according to the acquired biometric feature, and determine, according to the information of the selected object, that the payment is to be performed. Resource information, submitting the first identity information, the resource information to be paid, and the identity information of the physical store in the network payment system to the network payment system, and the network payment system generates a payment order And complete the payment.
  • the selected object may be provided with a radio frequency tag.
  • the selected object information identification module may specifically include: a radio frequency identification (RFID) device, configured to identify the selected object by using the radio frequency tag. Information.
  • RFID radio frequency identification
  • the radio frequency tag carries the resource information of the selected object.
  • the selected object information identification module is specifically configured to identify, by the RFID device, resource information of the selected object. .
  • the selected object may correspond to a data object published in a preset network selling system, where the radio frequency tag carries data of a corresponding data object in the network selling system.
  • Object identification information may be specifically configured to: identify, by the RFID device, data object identification information corresponding to the selected object, and obtain the data object by using the network sales system query. The resource information corresponding to the identification information.
  • the first subsystem may be further configured to obtain second identity information that is to be registered by the in-store user in the network sales system.
  • the second control module may be further configured to: when the resource information corresponding to the data object identification information is obtained by the network sales system query, provide the second identity identification information to the network sales system .
  • the resource information corresponding to the data object identifier may be related to the second identity information. That is, the resource information of the same selected object may be different for different users.
  • the network selling system may be further configured to generate a transaction order according to the second identity identification information and the identification information of the data object, and provide the transaction order to the user through a network sales system client.
  • the third zone may include a first isolation gate, the first isolation gate is used to isolate the second zone and the third zone; in an optional manner, the first isolation gate is installed Having a sensing module (ultrasonic detecting device, etc.) for sensing that the first isolation door is opened when the user approaches the first isolation door from the second area, and after sensing that the user enters the third area, closing the The first isolation door.
  • the second control module may be further configured to: after the order is generated, if the payment fails, the second isolation gate is opened to enter the manual processing channel.
  • the candidate object placed in the second area may be provided with a radio frequency tag, and the second area may also be deployed with an RFID.
  • the device is configured to detect a state of each candidate object in the second area by using a radio frequency label of each candidate object, and send an alarm signal when detecting an abnormal target object to be selected.
  • a third biometric acquisition module and a third control module may be deployed in the second region
  • the third control module is configured to: when the RFID device sends an alarm signal, turn on the third biometric acquisition module at a location corresponding to the target candidate object;
  • the third biometric acquisition module is configured to acquire biometric features of the user at the corresponding location, for determining identity identification information of the corresponding user, and performing user behavior analysis.
  • the second embodiment provides a data object information processing system.
  • the system may specifically include:
  • control center system 302 a control center system 302, a network payment system 303, and a physical store application system 301;
  • the control center system 302 is configured to receive the binding relationship information submitted by the physical store application system, and save the information, and provide the biometric information carried in the request when the query request of the physical store application system is received.
  • the first identity information ;
  • the network payment system 303 is configured to submit, according to the physical store application system, the first identity identification information, the resource information to be paid, and the identity identification information of the physical store in the network payment system to generate a payment order. And complete the payment.
  • the third embodiment provides a method for controlling user information entering the store from the perspective of the first control module deployed in the first area.
  • the method may include:
  • S401 Obtain biometric information of the user who is about to enter the store and first identity information that is registered in the preset network payment system;
  • Users entering the first zone can be considered as users who are about to enter the store.
  • the biometric information and the first identity information may be obtained by using an identification device deployed in the first area. For details, refer to the foregoing.
  • S402 Binding the biometric and the first identity information to determine the corresponding first identity information according to the binding relationship information when obtaining the biometric of the user to be departed, and The selected object of the outgoing user is identified by the information, and a payment order is generated and the payment is completed according to the first identity identification information and the information of the selected object.
  • the specific processing procedure may include:
  • Step 1 Scan the code through the gate of the first zone
  • Step 2 The two-dimensional code recognition device acquires the code content
  • Step 4 Determine whether the valid first identity identification information is identified, and if yes, proceed to the subsequent step, otherwise perform an abnormal prompt;
  • Step 5 Perform biometric recognition on the user
  • Step 6 Verify the identity of the user. If the verification is passed, proceed to the next step, otherwise the error is indicated;
  • Step 7 The gate opens the gate and the user can enter the second zone
  • Step 8 The user information is stored in the database, that is, the first identity information and the biometric information may be bound and saved.
  • the fourth embodiment provides a method for controlling the information of the departed user from the perspective of the second control module in the third area.
  • the method may specifically include:
  • S601 obtaining biometric information of the user who is about to leave
  • the user entering the third zone can be regarded as the user who is about to leave the store.
  • the biometric information can be collected first.
  • S602 Perform a query according to the biometric information, and obtain first identity identification information that has a binding relationship with the biometric information, where the first identity identification information is an identity identifier registered in a preset network payment system. Information, the binding relationship is established when the user enters the store by identifying the user biometric and the first identity information;
  • the query request may be sent to the control center system, and the biometric information of the user is carried in the request, and the corresponding first identity identification information is determined by the control center system, and is returned to The second control module.
  • S603 Obtain information about the selected object of the user who is about to leave, and determine resource information to be paid according to the information of the selected object;
  • the information of the selected object of the user to be dequeued can be identified by using an apparatus such as an RFID, and the process of the identification can be mainly used to identify the resource information such as the price of each selected object, and then determine the resource information to be paid.
  • S604 Submit the first identity information, the resource information to be paid, and the identity information of the physical store in the network payment system to the network payment system, where the network payment system generates a payment order and Complete the payment.
  • the identity information of the physical store in the network payment system may be determined according to the pre-configuration information, and then the three information is submitted to the network payment.
  • the system is such that the payment order can be produced by the network payment system and the payment is completed. If the user has previously signed the withholding agreement, the user is no longer required to perform an operation such as inputting a payment password, that is, the payment operation can be completed.
  • the processing flow of the first zone will be introduced through a specific example. As shown in FIG. 7, the specific processing flow may include:
  • Step 1 The consumer user triggers the ultrasonic testing device
  • Step 2 Determine if there is someone in the settlement area (ie, the third district);
  • Step 3 If there is no person in the settlement area, open the first isolation door;
  • Step 4 Ultrasound triggers the first isolation door to close
  • Step 5 The camera collects images for face comparison; that is, compares the acquired images with the biometrics previously collected in the first zone, and if there is matching information, the corresponding first identity information may be obtained. And enter the next step, otherwise the prompt is abnormal;
  • Step 6 Read the information of the selected object by using the RFID device
  • Step 7 Create a payment order in the network payment system according to the first identity information and the information of the selected object;
  • Step 8 Determine whether the payment is successful. If yes, the order can be pushed to the user. Otherwise, the second isolation door can be opened to enter the manual processing channel.
  • a user information processing method is provided from the perspective of the control center system.
  • the method may specifically include:
  • S801 Receive binding relationship information between the user biometrics submitted by the physical store application system and the first identity identifier, and save the information;
  • S802 When receiving the query request of the physical store application system, providing the first identity identification information bound by the biometric information carried in the request, so that the physical store application system is in the selected object of the upcoming departing user After the information identification is performed, a payment order is generated and the payment is completed according to the first identity identification information and the information of the selected object.
  • the object to be selected in the physical store may have a corresponding data object in the preset network sales system.
  • the tag of the object to be selected may carry the identification information such as the ID of the corresponding data object.
  • the physical store application system can obtain resource information of the data object by querying the network sales system.
  • the sixth embodiment provides a data object information processing method from the perspective of the network sales system server. Referring to FIG. 9, the method may include:
  • the network sales system server receives the data object resource information query request submitted by the physical store application system, where the request is generated by: the physical store application system obtains biometric information of the user who is about to enter the store in advance and Locating the first identity information registered in the network payment system, and binding the biometric feature with the first identity identification information; obtaining the biometric feature for the user who is about to leave the store, and determining the first identity identifier according to the binding relationship information And identifying the selected object in the physical store, and obtaining the identifier of the corresponding data object in the network sales system, and generating the query request according to the identifier of the data object;
  • control module in the physical store application system submits the data object resource information to the network sales system server. Query request.
  • S902 Return the resource information corresponding to the data object identifier to the physical store application system, where the physical store application system determines the resource information to be paid according to the resource information corresponding to the data object, and the first identity identifier Information, resource information to be paid, and identity information of the physical store in the network payment system are submitted to the network payment system, and the network payment system produces a payment order and completes payment.
  • the physical store application system may obtain the second identity identification information that is registered in the network sales system of the user when obtaining the first identity identification information, and carry the Second identity information.
  • the resource information corresponding to the data object identifier may be determined according to the second identity identification information, and returned to the physical store application system. For example, the information such as the user level is determined according to the second identity information, and then the resource information of each data object for the current second identity information is determined according to a preset resource rule or the like.
  • the network sales system server may further generate a transaction order according to the second identity identification information and the identification information of the data object, to be provided to the user through the network sales system client. And, after the physical store application system completes the payment, the transaction order is set to the paid or completed state.
  • the embodiment of the present application further provides an in-store user information control device.
  • the device may include:
  • the information obtaining unit 1001 is configured to obtain biometric information of the user who is about to enter the store and first identity information that is registered in the preset network payment system;
  • the information binding unit 1002 is configured to bind the biometric and the first identity information to determine a corresponding first identity according to the binding relationship information when obtaining the biometric of the upcoming user. Identifying information, and performing information identification on the selected object of the upcoming departing user, and generating a payment order and completing payment according to the first identity identification information and the information of the selected object.
  • the embodiment of the present application further provides an off-site user information control device.
  • the device may include:
  • the biometric information obtaining unit 1101 is configured to obtain biometric information of the user who is about to leave the store;
  • the identity information obtaining unit 1102 is configured to perform a query according to the biometric information, and obtain first identity identification information that has a binding relationship with the biometric information, where the first identity identification information is in a preset network. Identity information registered in the payment system, the binding relationship is established when the user enters the store by identifying the user biometric and the first identity information;
  • the selected object information obtaining unit 1103 is configured to obtain information about the selected object of the upcoming user, and determine resource information to be paid according to the information of the selected object;
  • the information submitting unit 1104 is configured to submit the first identity information, the resource information to be paid, and the identity information of the physical store in the network payment system to the network payment system, and the network payment system The system produces payment orders and completes the payment.
  • the embodiment of the present application further provides a user information processing apparatus.
  • the apparatus may include:
  • the binding relationship information receiving unit 1201 is configured to receive binding relationship information between the user biometrics submitted by the physical store application system and the first identity identifier, and save the information;
  • the identity information providing unit 1202 is configured to provide, when the query request of the physical store application system is received, the first identity identification information that is bound to the biometric information carried in the request, so that the physical store application system is in the After the selected object of the departed user performs information identification, a payment order is generated and the payment is completed according to the first identity identification information and the information of the selected object.
  • the embodiment of the present application further provides a data object information processing apparatus.
  • the apparatus is applied to a network sales system server, and includes:
  • the query request receiving unit 1301 is configured to receive a data object resource information query request submitted by the physical store application system, where the request is generated by: the physical store application system obtains biometric information of the user who is about to enter the store in advance, and Presetting the first identity information registered in the network payment system, and binding the biometric with the first identity information; for the user who is about to leave, obtaining the biometric, determining the first identity according to the binding relationship information Identifying the information, identifying the selected object in the physical store, and obtaining the identifier of the corresponding data object in the network sales system, and generating the query request according to the identifier of the data object;
  • the resource information returning unit 1302 is configured to return the resource information corresponding to the data object identifier to the physical store application system, and the physical store application system determines the resource information to be paid according to the resource information corresponding to the data object, and The first identity information, the resource information to be paid, and the identity information of the physical store in the network payment system are submitted to the network payment system, and the network payment system generates a payment order and completes payment.
  • the physical store application system may obtain the second identity identification information that is registered in the network sales system of the user when the first identity identification information is obtained, and the second identity is also carried in the query request. Identification information;
  • the resource information returning unit may be specifically configured to:
  • the device may further include:
  • an order generating unit configured to generate a transaction order according to the second identity information and the identification information of the data object, to be provided to the user by using a network sales system client.
  • the device may further comprise:
  • the order status determining unit is configured to set the transaction order to the paid state after the physical store application system completes the payment.
  • the embodiment of the present application further provides a computer system, including:
  • One or more processors are One or more processors;
  • a memory associated with the one or more processors the memory for storing program instructions that, when read by the one or more processors, perform the following operations:
  • FIG. 14 shows an exemplary architecture of a computer system, and may specifically include a processor 1410, a video display adapter 1411, a disk drive 1412, an input/output interface 1413, a network interface 1414, and a memory 1420.
  • the processor 1410, the video display adapter 1411, the disk drive 1412, the input/output interface 1413, the network interface 1414, and the memory 1420 can be communicably connected via the communication bus 1430.
  • the processor 1410 can be implemented by using a general-purpose CPU (Central Processing Unit), a microprocessor, an Application Specific Integrated Circuit (ASIC), or one or more integrated circuits. Related procedures are performed to implement the technical solutions provided by the present application.
  • a general-purpose CPU Central Processing Unit
  • ASIC Application Specific Integrated Circuit
  • the memory 1420 can be implemented in the form of a ROM (Read Only Memory), a RAM (Random Access Memory), a static storage device, a dynamic storage device, or the like.
  • the memory 1420 can store an operating system 1421 for controlling the operation of the computer system 1400, a basic input output system (BIOS) for controlling low level operation of the computer system 1400.
  • BIOS basic input output system
  • a web browser 1423, a data storage management system 1424, an icon font information processing system 1425, and the like can also be stored.
  • the icon font information processing system 1425 may be an application that specifically implements the foregoing steps in the embodiments of the present application.
  • the technical solution provided by the present application is implemented by software or firmware, the related program code is saved in the memory 1420 and is called and executed by the processor 1410.
  • the input/output interface 1413 is used to connect an input/output module to implement information input and output.
  • Input/output/modules can be configured as components in the device (not shown) or externally to the device to provide the appropriate functionality.
  • the input device may include a keyboard, a mouse, a touch screen, a microphone, various types of sensors, and the like, and the output device may include a display, a speaker, a vibrator, an indicator light, and the like.
  • the network interface 1414 is used to connect a communication module (not shown) to implement communication interaction between the device and other devices.
  • the communication module can communicate by wired means (such as USB, network cable, etc.), or can communicate by wireless means (such as mobile network, WIFI, Bluetooth, etc.).
  • Bus 1430 includes a path for communicating information between various components of the device (e.g., processor 1410, video display adapter 1411, disk drive 1412, input/output interface 1413, network interface 1414, and memory 1420).
  • the computer system 1400 can also obtain information of specific collection conditions from the virtual resource object collection condition information database 1441 for condition determination, and the like.
  • the above device only shows the processor 1410, the video display adapter 1411, the disk drive 1412, the input/output interface 1413, the network interface 1414, the memory 1420, the bus 1430, etc., in a specific implementation, The device may also include other components necessary to achieve normal operation. In addition, it will be understood by those skilled in the art that the above-mentioned devices may also include only the components necessary for implementing the solution of the present application, and do not necessarily include all the components shown in the drawings.
  • the present application can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. , an optical disk, etc., includes instructions for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present application or portions of the embodiments.
  • a computer device which may be a personal computer, server, or network device, etc.
  • the present application can be implemented by means of software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product in essence or in the form of a software product, which may be stored in a storage medium such as a ROM/RAM or a disk. , an optical disk, etc., includes instructions for causing a computer device (which may be a personal computer, server, or network device, etc.) to perform the methods described in various embodiments of the present application or portions of the embodiments.
  • a computer device which may be a personal computer, server, or network device, etc.

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Abstract

L'invention concerne un système d'application de magasin physique (301), et un procédé et un dispositif de traitement d'informations d'utilisateur. Le système comprend : un premier sous-système (201) agencé dans une première zone, configuré pour obtenir des informations biométriques d'un utilisateur entrant et des premières informations d'identification enregistrées dans un système de paiement en réseau prédéfini (303), et les informations biométriques étant associées aux premières informations d'identification; un objet de présentation disposé dans une deuxième zone; un deuxième sous-système (202) agencé dans une troisième zone, configuré pour obtenir des informations biométriques d'un utilisateur sortant, et pour déterminer, en fonction des informations biométriques identifiées, les premières informations d'identification qui sont associées à celles-ci, et pour effectuer une identification d'informations sur un objet qui a déjà été sélectionné par l'utilisateur sortant, de façon à produire, selon les premières informations d'identification et les informations d'objet sélectionné, une demande de paiement et réaliser le paiement. Le système permet la mise en œuvre d'un « point de vente sans personnel », réduit les coûts d'apprentissage et de fonctionnement pour un utilisateur et réduit les coûts en matériel d'un magasin physique.
PCT/CN2018/092400 2017-06-30 2018-06-22 Système d'application de magasin physique et procédé et dispositif de traitement d'informations d'utilisateur Ceased WO2019001363A1 (fr)

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