WO2018021621A1 - Issue management device - Google Patents

Abstract

An issue management device according to the present invention can comprise: a processing unit for acquiring the issue through an input unit or a communication unit and generating a management page of an issue item indicating the issue, when an issue, which is a unit of a task that a user must process, is defined; and a display unit for displaying the management page.

Description

Issue management device

The present invention relates to an apparatus for managing a task to be performed by a user.

Recently, the method of managing an individual's schedule has shifted greatly from the management of offline schedulers such as diaries to the management of online schedulers using Outlook mail and smartphone applications. Users can conveniently manage schedules by managing schedules online using a terminal such as a portable terminal or a PC.

Online schedulers mounted on various terminals are mainly used for managing personal schedules such as meeting appointments and acquaintances such as weddings.

In addition to personal events, the user's tasks may include various office areas such as business meetings and work progress.

The user may enter various schedules into the online scheduler to manage personal schedules and work schedules. Nevertheless, the use of the online scheduler for managing personal schedules is usually due to the large number of events associated with work.

Assuming a situation in which a user inputs an event related to a task in order to manage a task schedule, a large number of events may take a long time to input an event. Therefore, it is easy to run out of time to process the event due to the time to input the event into the online scheduler. As a result, users typically use online schedules only for individual schedules with large event intervals.

As a result, since the user can manage only an individual schedule even when using the online scheduler, there is a problem in that the work schedule must be managed by oneself. In addition, from the standpoint of the task manager, there is a problem that it is difficult to confirm whether each user properly handles various task events.

Korean Patent Publication No. 1642470 discloses a technology for enabling schedule management such as sharing a schedule of each of a plurality of users and setting an appointment among a plurality of users using the shared schedule. However, there is an inadequate problem in managing various work schedules.

The present invention is to provide an issue management apparatus that can effectively manage issues.

Technical problems to be achieved by the present invention are not limited to the above-mentioned technical problems, and other technical problems not mentioned above will be clearly understood by those skilled in the art from the following description. Could be.

The issue management apparatus of the present invention may include: a processor configured to acquire the issue through an input unit or a communication unit when an issue, which is a unit of work to be processed by the user, is generated, and to generate a management page of an issue item representing the issue; It may include a display unit for displaying the management page.

The processor may classify the first issue item generated by the first request signal input through the input unit and the second issue item generated by the second request signal received by the communication unit to display the display unit.

The issue management apparatus of the present invention may include a processing unit for generating a management page of an issue item representing an issue. At this time, each issue item may be connected to a messenger whose collaboration target is the conversation partner.

According to the issue management apparatus including the processor, the personalized user issue management page may be infinitely extended. In addition, since the user can easily set up and manage the management page according to his style, there is a big advantage of using the messenger as a self-management and collaboration tool.

According to the present invention, a user can easily register an issue and invite a member (collaboration target) by an issue (band, KakaoTalk, LINE, Facebook, WhatsApp, email, SMS) to collaborate.

The user can intuitively grasp the number of his / her issues to be handled using the management page, and can easily identify the issues he / she created and the issues invited as members.

According to the present invention, since the lower issue item is hierarchically generated in the upper issue item in a folder structure or a tree structure, there is an advantage that the issue can be easily organized and managed.

According to the present invention, the life cycle (creation, pruning, closing) of issues can be managed, and deadlines (set, postponed, canceled) can be managed.

In addition, a member of each issue may apply to the manager (issue owner) for approval of the completion of issue processing, and accordingly, the manager may determine whether to approve the member after confirming whether or not the issue is performed. If the manager approves the closure of the issue, the member's issue may be closed.

In addition, according to the present invention, when setting the deadline of the issue is linked to an external calendar or online scheduler, such as Google Calendar, Apple Calendar, S Planner, Outlook Calendar, the issue can be automatically schedule management.

Through the issue management device of the present invention, the user can check the issue statistics, and the corporate customer can extract the organization's issue statistics report in a desired form from the enterprise and automatically transmit it to the set email address.

The person who registers an issue can exercise user authority management (invitation, withdrawal) and closing the issue for the member of the issue, and can delegate the authority.

In addition, there is an advantage that the whisper function of the message is possible by using the chat window provided in each issue item.

The issue management apparatus of the present invention may be linked with the internal system of the company according to the needs of the enterprise customer, may provide a closed issue management messenger available only to registered users and may provide an integrated management function.

The collaborative chat window associated with the issue item may be provided in a familiar GUI (Graphical User Interface), and may provide a function of checking a message read state.

The issue management apparatus of the present invention may provide a message search, a file search, and a bookmark function. Therefore, various information can be utilized easily.

The issue management apparatus of the present invention may support a multilingual environment. It can also provide automatic translation of messages to help understand messages from other country members.

The issue management apparatus of the present invention may provide a notification function to members of an issue and check a read state. In addition, it is possible to provide a reservation notification function for informing the members of each issue of the deadline in advance.

1 is a block diagram showing an issue management apparatus of the present invention.

2 is a schematic diagram illustrating a first management page generated by a processing unit.

3 is a schematic diagram illustrating a second management page generated by a processing unit.

4 is a schematic diagram illustrating an interface of an issue item.

5 is a schematic diagram illustrating an external scheduler.

6 is a schematic diagram showing the structure of an issue item created in the issue management apparatus of the present invention.

7 is a schematic diagram showing the authority of each issue item.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In the process, the size or shape of the components shown in the drawings may be exaggerated for clarity and convenience of description. In addition, terms that are specifically defined in consideration of the configuration and operation of the present invention may vary depending on the intention or custom of the user or operator. Definitions of these terms should be made based on the contents throughout the specification.

1 is a block diagram showing an issue management apparatus of the present invention.

The issue management apparatus 100 illustrated in FIG. 1 may include a processing unit 110, a display unit 130, an input unit 150, and a communication unit 170.

The issue described herein may be defined as a unit of work to be handled by a user such as an individual or an organization.

Work processing can mean a continuation of issue handling. Handling a set of issues well within a set deadline can be critical to the performance of both individuals and companies.

Promise that user A meets user B is a task for user A, and thus may be an issue of the present invention. If user A has to finish the project-related project by the set deadline, the project can be an issue of the present invention because the user A has to do.

Issues can be divided into individual issues that can be handled by users alone, and collaborative issues that multiple users must handle together.

For example, the personal issue may be an issue that can be done alone, such as a walk.

Collaborative issues can't be done alone, such as building construction, and can be issues that multiple users have to work with in concert.

Issues can be created and have a life cycle that ends and grows, corresponding to pruning from which a plurality of sub-issues extend from a top-level issue.

An issue may have a deadline corresponding to its lifetime. The deadline may be postponed or canceled.

The processor 110 may obtain an issue through the input unit 150 or the communication unit 170, and generate a management page of the issue item 290 indicating the issue.

In order to manage an issue corresponding to an abstract concept, the processor 110 needs to acquire an issue.

In general, the issue may be input through an input unit 150 such as a keyboard, a keypad, a touch pad, or a mouse provided in the issue management device.

If all the issues are obtained only through the input unit 150, inputting a myriad of issues may be an important issue for the user. As a result, a situation in which a visitor who cannot handle the issue can be overturned due to time inputting an issue.

Therefore, the processor 110 may acquire the issue through the communication unit 170 in addition to the input unit 150. As an example, when the user B transmits the task-up issue, the communication unit 170 of the issue management apparatus may receive the collaboration issue and transmit it to the processing unit 110. The processor 110 may generate an issue item 290 corresponding to the received collaboration issue. In this case, since the user A is provided with the issue item 290 even though the user does not input the issue through the input unit 150, the user A does not have to make any effort to input the issue.

As a result, according to the processing unit 110 for generating an issue obtained through the communication unit 170 as the issue item 290 and generating a management page including the issue item 290, the user may distinguish a plurality of issues. I can manage it casually.

The communication unit 170 may be configured to communicate with the external terminal 10 through a wired communication network or a wireless communication network.

Since the management page generated by the processing unit 110 is displayed through the display unit 130, the user can easily identify various issues through the management page and manage themselves.

The processor 110 may generate the first issue item 290 by the first request signal input through the input unit 150. The processor 110 may generate the second issue item 290 by the second request signal received by the communicator 170.

The first issue item 290 may correspond to an issue item 290 that a user directly creates, and the second issue item 290 may correspond to an issue item 290 created by another user. Therefore, the issue item 290 included in the management page may be generated by another user who has the external terminal 10 communicating with the communication unit 170. Therefore, an effort of a user using the issue management apparatus to input an issue through the input unit 150 may be reduced.

The processor 110 divides the first issue item 290 and the second issue item 290 into a display unit so that a user can manage the first issue item 290 and the second issue item 290 separately. 130).

There may be a plurality of issue items 290 representing issues obtained through the input unit 150 and the communication unit 170. When the plurality of issue items 290 are all displayed on one management page, the user may feel difficulty managing.

In order to improve the convenience of issue management, the processor 110 may generate a plurality of management pages.

2 is a schematic diagram illustrating a first management page 210 generated by the processor 110, and FIG. 3 is a schematic diagram illustrating a second management page 220 generated by the processor 110.

For example, the processor 110 may generate the first management page 210 and the second management page 220.

The first management page 210 may include an entire issue menu 211 and an unprocessed issue menu 213.

The total issue menu 211 may indicate the total number of issues obtained through the input unit 150 or the communication unit 170.

The unprocessed issue menu 213 may indicate the number of unprocessed issues in the entire issue menu 211.

The entire issue may be all issues obtained through the input unit 150 or the communication unit 170, and the unprocessed issue may be an issue that has not yet been terminated among all the issues to be processed. Depending on the number of outstanding issues closed, the number of outstanding issues may be deducted.

The total number of issues may be subtracted according to a setting condition, for example, a condition in which the user directly deletes a specific issue or a condition that satisfies the setting period.

Since the entire issue menu 211 and the unprocessed issue menu 213 include the issue item 290, instead of the issue item 290, the first issue page 210 includes the detailed issue item 290. May not appear. Therefore, the user can easily grasp the total number of issues and the number of outstanding issues through the first management page 210.

The second management page 220 may include a specific issue item 290 representing each issue.

When the entire issue menu 211 or the unprocessed issue menu 213 is selected, the processor 110 may display the second management page 220 on the display 130.

According to the processor 110, the first management page 210 may be first displayed on the display unit 130 when the issue management apparatus is driven. Thereafter, when the entire issue menu 211 of the first management page 210 is selected or the unprocessed issue menu 213 is selected according to the user's selection, the processor 110 displays the second management page 220 on the display 130. Can be marked on.

The issue item 290 included in the second management page 220 may be generated in an instrumental tree structure. In this case, both the upper issue item 291 and the lower issue item 293 may be generated by the first request signal or the second request signal.

Users can exchange messages with other users for handling collaboration issues. Messenger 280 may be used for the exchange of messages.

The messenger 280 may transmit and receive various multimedia data such as a message, an image file, a music file, and an execution file to a designated counterpart. However, since the messenger 280 is used universally, the user has no choice but to determine which issue item 290 the contents of the messenger 280 match.

As an example, when the contents related to the paint purchase are exchanged with the other party through the messenger 280, the user should directly determine and determine which issue item 290 the corresponding paint purchase matches. After the contents of the messenger 280 are memorized and the appropriate issue item 290 is found, the contents of the issue item 290 should be changed according to the contents of the messenger 280.

According to the above configuration, it is difficult to match the content of the messenger 280 and the issue item 290 as the various contents are mixed in the messenger 280 or the number of the issue items 290 increases. In addition, when a user wants to send a message to a collaborative subject related to purchasing a paint, it is inconvenient to check the collaborative subject by grasping the memory and select the messenger 280 and then send the message.

In order to efficiently manage the issue item 290 through the messenger 280, the issue management apparatus of the present invention may be linked with the messenger 280.

For example, the external item 10 of the collaboration target person may be registered in the issue item 290.

When the messenger 280 capable of transmitting and receiving multimedia data is driven while the issue item 290 is selected, the processor 110 transfers the communication target of the messenger 280 to the external terminal 10 registered in the issue item 290. It can be limited.

According to the present embodiment, the user may not select the collaborative target of the issue every time using the messenger 280. In addition, since the messenger 280 is driven after the issue item 290 is selected, the user can easily recognize that the content of the messenger 280 is associated with the selected issue item 290.

The processor 110 may connect the setting messenger 280 to the issue item 290 so that the messenger 280 is automatically driven while the issue item 290 is selected. In this case, 'connection' may mean a control for driving the setting messenger 280 when the issue item 290 is selected or the setting menu of the issue item 290 is selected. Various messengers 280 such as bands, KakaoTalk, LINE, Facebook, WhatsApp, email, and SMS may be provided in the terminal on which the issue management device is mounted. The setting messenger 280 is a messenger 280 previously selected by the user, and may be connected to the specific issue item 290 by the processor 110. The setting messenger 280 connected to each issue item 290 may vary according to a user's selection.

For example, the processing unit 110 may be a messenger 280 connected to the first issue item 290 generated through the input unit 150 and a messenger 280 connected to the second issue item 290 generated through the communication unit 170. ) Can be set differently. Since different types of messengers 280 are applied to the first issue item 290 and the second issue item 290, the user may use the first issue item 290 and the second issue item based on a background screen of the messenger 280. The issue item 290 can be easily distinguished.

If the setting messenger 280 covers all of the interface 230 of the issue item 290 displayed on the display unit 130, the user may be confused about which issue item 290 is currently used by the setting messenger 280. have.

In order to prevent confusion of the user, the setting messenger 280 connected to the issue item 290 may be displayed in the interface 230 of the issue item 290. In this case, the interface 230 may include the content of the issue item 290 displayed on the display 130.

The processor 110 may add multimedia data received through the setting messenger 280 into the issue item 290. For example, when a drawing of a building is required while the building is in progress, the user may exchange the drawing through the messenger 280 connected to the building construction issue item 290. In this case, the drawing received through the messenger 280 may be stored in the form of an attachment or the like in the issue item 290. Later, the user may use the corresponding drawing through the building construction issue item 290 without using the messenger 280.

4 is a schematic diagram illustrating an interface 230 of an issue item 290.

The issue entry menu 270 may be provided in the interface 230 of the issue item 290 in which contents of the issue are written.

The issue entry menu 270 may include a title 'sub-issue 0002-paint purchase', a deadline '2016.07.28', a number of purchases, colors, a receiving place, and other items of the issue item 290.

The entry contents of the issue entry menu 270 may be input by the user or input by the counterpart based on the transmission / reception contents of the messenger 280 displayed in the interface 230.

When the user inputs the entry contents in the issue entry menu 270, the processor 110 may transmit the entry contents to the external terminal 10 of the collaboration target person registered in the issue item 290.

When the external terminal 10 is provided in the issue management apparatus of the present invention, the processing unit 110 of the external terminal 10 issues an entry menu 270 of the interface 230 displaying the received write content on the external terminal 10. ) Can be reflected.

Therefore, the entry contents of the issue entry menu 270 may be shared with the collaboration subject registered in the corresponding issue item 290.

On the other hand, when a plurality of collaboration targets can individually change the contents of the issue entry menu 270, business confusion may occur.

For example, if user A has delivered issue B to user B to deliver five brown paints to the receiving location xxx by 2016.07.28, if user B changes the content of issue entry menu 270 without delivering paint, It can be difficult. This is because user A may be mistaken for seeing the issue entry menu 270 even though the paint is not painted.

In order to accurately match the contents of the issue entry menu 270 to the actual situation, the interface 230 of the issue item 290 includes an application menu 275 for requesting the closing of an issue and an approval menu 276 for approving the request for closing the issue. ) May be provided.

When the approval menu 276 is selected, the processor 110 may terminate the issue item 290 in which the approval menu 276 is selected in the management page. Thus, user B paints

User A confirms that the paint has been delivered and selects the approval menu (276).

The closing process may be to delete the issue item 290 in which the approval menu 276 is selected in the second management page 220 displayed when the unprocessed issue menu 213 is selected. To see the history of the issue in the future, the deletion of the issue item 290 may be made only for the unprocessed issue menu 213 and may not be made in the entire issue menu 211. Accordingly, the history of the issue may be confirmed through selection of the entire issue menu 211. In the second management page 220 displayed when the entire issue menu 211 is selected, the issue item 290 in which the approval menu 276 is selected is displayed, and the issue item 290 is set by the user. Can be deleted when the condition is met.

The interface 230 of the issue item 290 includes a registration menu 274 of the external terminal 10, an approval menu 276 for determining the termination of an issue, an authority delegation menu 277 for delegating authority, and a conclusion of an issue. Request menu (275), whisper menu (278), confirmation menu (289), message search menu, file search menu, bookmark menu, notification menu (271), messenger menu (272), file menu (273) Can be.

Announcement menu 271 'Notifications' may be a menu for providing an announcement of an issue. The processor 110 may provide a notice of an issue indicated by the issue item 290 by limiting to the external terminal 10 of the collaboration target person registered in the issue item 290. The processor 110 may check the read state indicating whether the counterpart has read the notice and display the read state on the display 130.

The search menu 279 including a message search menu and a file search menu may search for messages or files stored in a storage unit (not shown) for each issue item 290.

The bookmark menu may be for setting a bookmark on a specific message when a plurality of messages are included in one issue item 290. After that, when the bookmark menu is selected, the specific message in which the bookmark is set in advance may be immediately displayed on the display unit 130.

At least one of the message search menu, the file search menu, and the bookmark menu may be included in the first management page 210 or the second management page 220 as well as the issue item 290.

The 'invitation' of the registration menu 274 of the external terminal 10 may be a menu for registering a collaboration target person of the corresponding issue item 290. In detail, the external terminal 10 possessed by the collaborator may be registered in the corresponding issue item 290 through the registration menu 274.

When the user AAA registers the user BBB, CCC, and DDD, the interface 230 may be provided with a chat room 'full conversation' including all of the user AAA, BBB, CCC, and DDD. The processor 110 may generate a whisper menu 278 that can transmit and receive multimedia data only to some of the plurality of external terminals 10 registered in the issue item 290.

Whisper menu 278 'BBB', 'CCC', 'DDD' may be a chat room that can chat 1: 1 with other users. For example, if 'DDD' is selected from the whisper menu 278, the contents exchanged through the messenger 280 or the chat window may be viewed only by the user AAA and the DDD.

The issue item 290 may be provided with a chat window for chatting with a collaborative subject. At this time, the chat window may be a setting messenger 280 selected by the user or may be provided by the processing unit 110. The processor 110 may display a confirmation menu 289 indicating whether a message input in the chat window is displayed on the terminal of the collaborative subject on the display 130.

For example, when the users 'BBB', 'CCC', and 'DDD' are registered in the issue item 290, the confirmation menu 289 may display registered users BBB, CCC, and DDD. If the user BBB and CCC displays the message of the user AAA on the display and confirms, the BBB and CCC in the confirmation menu 289 may be marked to be distinguished from the DDD. According to this, the user AAA can know that the user BBB and CCC has confirmed their message, and can know that the user DDD has not yet confirmed.

The messenger menu 272 'message' may be a menu displayed on the display 130 by driving the messenger 280 or the chat window on the interface 230.

File menu 273 'File' may be a menu for uploading various attachments such as drawings to the messenger 280.

The authority delegation menu 277 may be a menu for transferring the administrator authority of the issue item 290 to another user.

Meanwhile, the processor 110 may differently set a menu displayed on the interface 230 according to the authority of the issue item 290.

For example, the processor 110 may register a registration menu 274 of the external terminal 10, an approval menu 276 for determining the termination of an issue, and delegate authority to the first issue item 290 generated through the input unit 150. At least one of the menus 277 may be included.

The first issue item 290 may be an issue item 290 in which the user AAA using the issue management device directly generates the input unit 150. Thus, it is reasonable for user AAA to have administrator rights in the first issue item 290. Accordingly, the first issue item 290 may be provided with a registration menu 274, an approval menu 276, and a delegation authority menu 277 related to the administrator's authority.

On the other hand, the processor 110 may include an application menu 275 requesting the end of the issue in the second issue item 290 generated through the communication unit 170. The second issue item 290 may be generated by an invitation corresponding to a request of the external terminal 10 used by the collaborator. Accordingly, the second issue item 290 may be provided with an application menu 275 that is opposite to the authority of the administrator.

When the issue item 290 includes a deadline of '2016.07.28' of the issue, the processing unit 110 converts the due date of the issue into a signal that can be displayed on the preset external scheduler 90 to the external scheduler 90. Can provide.

5 is a schematic diagram illustrating an external scheduler 90.

The external scheduler 90 may be a program that manages a user's schedule on a monthly and daily basis. The external scheduler 90 may manage a schedule of contents input by the user through the input unit 150.

According to the processor 110, since the due date of the issue written in the issue item 290 is automatically provided to the external scheduler 90, the due date of the issue may be managed by the external scheduler 90.

As an example, if the due date of the issue is entered in the issue entry menu 270 of the issue item 290 as July 28, 2016, the processing unit 110 may provide data indicating the July 28, 2016 to the external scheduler 90. After converting the data to be recognized by the external scheduler 90 may be provided.

The external scheduler 90 having received the data may display a title, etc. of an issue written in the issue entry menu 270 on July 28, 2016.

According to the embodiment of FIG. 5, since the due date of the issue may be managed by the external scheduler 90, the user may manage the issue efficiently by using the automatic notification function of the external scheduler 90.

On the other hand, the processor 110 may provide an alarm signal indicating the arrival of the deadline to the external terminal 10 before the set period from the deadline. In this case, the corresponding notification signal may be directly displayed through the display unit 130. According to the notification signal, the user AAA, BBB, CCC, DDD registered in the issue item 290 can determine that the issue due date has arrived in advance without using a separate external scheduler (90).

The issue obtained through the communication unit 170 may be a language used by the user in another language. In this case, the user may have difficulty understanding issues displayed in other languages. In order to improve the convenience of the user, the processor 110 may translate an issue obtained through the communicator 170 into a preset language.

The processor 110 may generate statistical data of the issue by analyzing each issue item 290 included in the management page. The processor 110 may generate a report including statistical data and transmit the report to a predetermined email address using the communication unit 170.

In order to link with a project management program used by an enterprise, the processor 110 may connect a server managing a corresponding issue to a specific issue item 290. When defining the issue item 290 connected to the server as the server connection item, the processor 110 may provide the server with the change of the server connection item.

According to the present embodiment, an issue item 290 set as a server connection item may be linked with a project management program. In other words, when the user using the issue management device changes the server connection item, the content of the project management program may be changed. On the contrary, when the contents of the project management program are changed, the contents of the server connection items displayed on the display unit 130 may be changed.

On the other hand, if the contents of the company's project management program is easily changed through a terminal such as a mobile phone equipped with the issue management device, there is a possibility that the non-authorized person may interfere with the company's project progress. Therefore, it is good to have a way to use the server connection items only for the party authority.

For example, the processor 110 may provide the server with the change of the server connection item, and may request authorization through the display unit 130 when the server connection item is used. Authorization authentication can be realized through input such as ID and password. It is recommended that the ID and password be set in advance by the company's project management program to prevent external exposure.

6 is a schematic diagram showing the structure of an issue item 290 generated in the issue management device of the present invention.

The second management page 220 may include an issue item 290.

In order to efficiently manage the issue item 290, the second management page 220 may further include an integrated manager item 297 and a management folder 295.

The integrated manager item 297 may represent an administrator managing the issue.

Referring to FIG. 3, as the integrated manager item 297, 'user 001-sin dongmin' and 'user 002-yongchae' are shown.

The management folders 295 A, B, and C may correspond to a large category of issues involving each integrated manager. For example, in FIG. 3, the management folder 295 may include a project A, a cafeteria, and a gym.

The integrated manager item 297 and the management folder 295 may be generated through the input unit 150.

Each management folder 295 may include one or more issue items 290. In this case, the issue item 290 may include a top issue item 291 and one or more bottom issue items 293 connected in a tree structure to the top issue item 291.

In FIG. 3, the upper issue item 291 may be 'Issue 001-painting work', and the lower issue item 293 may be 'subordinate issue 0001-peeling paint' and 'subordinate issue 0002-purchasing paint'.

7 is a schematic diagram illustrating the authority of each issue item 290.

The super administrator may have integrated operations management rights for all the management folders 295 and the issue items 290.

An administrator may be set for each management folder 295, and if there is no separate input, the integrated manager may be set as an administrator of each management folder 295.

As an example, the management folder 295 'restaurant' may have a group A administrator's management authority. Accordingly, the authority delegation menu 277, the registration menu 274, and the like may be displayed on the interface 230 of the issue item 290 displayed on the display unit 130 of the group A manager.

The group A administrator may register a group A user corresponding to the collaborator through the registration menu 274.

According to the issue management apparatus described above, a messenger 280 that can collaborate for each issue may be introduced by approaching from the viewpoint of processing the issue within a predetermined schedule.

Since the productivity of an individual must also be improved, the productivity of an organization can be improved. Therefore, self-management of an individual to improve personal productivity can be important. According to the issue management apparatus of the present invention, since a personalized management page is provided focusing on self management of an individual, self management of an individual can be facilitated.

According to the issue management apparatus of the present invention, communication based on issues, rather than people management, is strengthened, thereby providing a foundation of a corporate culture in which sincere people are objectively and honestly evaluated.

According to the issue management apparatus of the present invention, the chat window or the messenger 280 may be driven for each issue. In addition, it is possible to search for messages and files, and to transmit and receive multimedia data such as emoticons as well as simple messages.

The issue management apparatus of the present invention may generate the issue item 290 in the external terminal 10 by the processor 110, thereby reducing the effort of the user consumed in generating the issue item 290. It can also be linked to a company's project management program.

Therefore, instead of using a project management program that is difficult to use, each user has an effect of providing the project management program with various contents required by the project management program without knowing it. As a result, the inconvenience of educating users about a project management program that is difficult to use for the enterprise can be eliminated, and the user can be provided with the convenience of only using the issue management device without forgetting the existence of the project management program.

Various issues may be stored in the issue management device until the user satisfies a setting condition such as deleting directly. Thus, the storage period of various issues can theoretically be extended to infinity.

The issue management apparatus of the present invention may provide a management page optimized for a user. The processor 110 may freely change some menus of the management page, for example, the entire issue menu 211 and the unprocessed issue menu 213 according to the user's selection. In this case, the change target may include the presence or absence of the first management page 210, the location, size, and shape of the entire issue menu 211 and the unprocessed issue menu 213.

The processor 110 may manage the issue item 290 similarly to a folder of a computer. Therefore, the creation, deletion, and change of the issue item 290 is free. In addition, the processor 110 may include a report generation and email transmission function.

Although embodiments according to the present invention have been described above, these are merely exemplary, and it will be understood by those skilled in the art that various modifications and equivalent embodiments of the present invention are possible therefrom. Therefore, the true technical protection scope of the present invention will be defined by the following claims.

Claims (18)

When an issue is defined that is a unit of work for the user to do, A processing unit for obtaining the issue through an input unit or a communication unit and generating a management page of an issue item representing the issue; A display unit to display the management page; Issue management device comprising a. The method of claim 1, The processor may classify the first issue item generated by the first request signal input through the input unit and the second issue item generated by the second request signal received by the communication unit and display the second issue item on the display unit. . The method of claim 1, The processor generates a total issue menu indicating the total number of issues, a first management page including an unprocessed issue menu indicating the number of unprocessed issues, and a second management page including the issue item. And the processor displays the second management page on the display unit when the entire issue menu or the unprocessed issue menu is selected. The method of claim 1, The issue item included in the management page is generated in a hierarchical tree structure. The method of claim 1, In the issue item, an external terminal of a collaboration subject is registered, And the processor is configured to limit a communication target of the messenger to the external terminal registered in the issue item when a messenger capable of transmitting and receiving multimedia data is driven when the issue item is selected. The method of claim 1, The processing unit, Connect the configuration messenger to the above issue item, When the issue item is selected or the setting menu of the issue item is selected, the setting messenger is driven. The setting messenger is displayed in the interface of the issue item, And adding multimedia data received through the set messenger into the issue item. The method of claim 1, The issue item is provided with an approval menu for approving the request for closing the issue, And the processing unit terminates the issue item in the management page when the approval menu is selected. The method of claim 1, The issue item includes the due date of the issue, And the processor converts the due date of the issue into a signal that can be displayed on a preset external scheduler and provides the external scheduler to the external scheduler. The method of claim 1, And the processing unit analyzes the issue items included in the management page and generates statistical data of the issue. The method of claim 9, And the processor generates a report including the statistical data and transmits the report to a predetermined email address using the communication unit. The method of claim 1, The processing unit includes at least one of a registration menu of an external terminal, an approval menu for determining the termination of the issue, and a delegation authority menu in the first issue item generated through the input unit, or a second issue generated through the communication unit. And an application menu for requesting an end of the issue in an item. The method of claim 1, In the issue item, an external terminal of a collaboration subject is registered, And the processing unit generates a whisper menu for transmitting and receiving multimedia data only to some of the plurality of external terminals registered in the issue item. The method of claim 1, The processor connects the server managing the issue to the issue item, When defining an issue item connected to the server as a server connection item, And the processor is configured to provide the server with the change of the server connection item and request authorization authorization through the display unit when the server connection item is used. The method of claim 1, The issue item is provided with a chat window for chatting with the collaborators. And the processing unit displays a confirmation menu indicating whether a message input in the chat window is displayed on the terminal of the collaborative subject. The method of claim 1, And at least one of a message search menu, a file search menu, and a bookmark menu on the management page or the issue item. The method of claim 1, And the processing unit translates the issues obtained through the communication unit into a preset language. The method of claim 1, The issue item includes a deadline of the issue, and the external terminal of the collaboration subject is registered. And the processor provides an alarm signal indicating the arrival of the deadline to the external terminal before a set period from the deadline. The method of claim 1, In the issue item, an external terminal of a collaboration subject is registered, The processor provides an announcement of the issue indicated by the issue item limited to the external terminal, and checks the read state of the announcement and displays the notice on the display unit.

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