WO2017126179A1 - Server, processing method for server, network system, terminal, and program for terminal - Google Patents

Abstract

A server, a processing method for the server, a network system, a terminal, and a program for the terminal are provided in order to achieve more desirable display/disclosure than before during exchange of messages. Upon receiving via a communication unit 160 registration of a first user with a group from a first authorized person and registration of second users with the group from second authorized persons, a processor 110 causes terminal 300 of the first user to display messages exchanged between the first user and one or multiple second users that belong to the group to which the first user belongs, and terminals 400 of the second users to display messages exchanged between the second users and the first user that belongs to the group to which the second users belong.

Description

Server, server processing method, network system, terminal, and program for terminal

This application claims the benefit of priority to Japanese Patent Application No. 2016-7594 filed on January 19, 2016, and the contents of which are incorporated herein by reference. It is.

The following disclosure relates to a technique for data communication via a network, and particularly to a technique for exchanging messages.

Conventionally, a technique for exchanging messages between terminals via a server is known. For example, Japanese Unexamined Patent Application Publication No. 2014-119773 (Patent Document 1) discloses a server device, a control method for the server device, and a program. According to Patent Literature 1, a management server that can communicate with a terminal device that is operated by each of a plurality of users is the first user out of the plurality of users, and the first user is excluded. The determination part which determines the above 2nd user, the 1st presentation part which makes the 2nd user's terminal device show the 1st information read from the 1st storage part, and the 1st to the 1st information presented A reception unit that receives two pieces of information from the terminal device of the second user, and a second presentation unit that causes the terminal device of the first user to present the received second information.

JP-A-2004-118645 (Patent Document 2) discloses a question and answer information processing apparatus, a question and answer information processing method, and a program. According to Patent Document 2, the question and answer information processing apparatus includes question registration means for registering question information, question display means for displaying the registered question information, and answer registration means for registering the answer information. As the data structure for storing the answer information, the question identification information for identifying the question and the questioner identification information for identifying the questioner are provided so that the confidentiality of the question is ensured and the question and the answer are associated with each other. Manage and allow questions and answers between multiple questioners and multiple respondents.

Also, Japanese Patent Laid-Open No. 2009-187163 (Patent Document 3) discloses a question answering device. According to Patent Document 3, the respondent storage means for storing the respondent information for specifying the respondent terminal associated with the field information representing the predetermined field, and the field information in the question information representing the question content from the questioner terminal. Question field storage means for storing in association, question management means for receiving question information transmitted from the questioner terminal and storing it in the question field storage means, question distribution means for transmitting question information to the respondent terminal, and respondent Answer relay means for receiving answer information from the terminal and transmitting it to the questioner terminal, wherein the question management means accepts the field information specifying the field of the question information transmitted from the respondent terminal, and the question information The question distribution unit stores the question information in association with the question information based on the information in the question field storage unit and the respondent storage unit. Transmitting the respondent devices associated with field information same field information and.

JP-A-2015-52974 (Patent Document 4) discloses a training support system, a training support server, a training support method, and a training support program. According to Patent Document 4, the memory device stores the growth support information input from the control device in association with the living environment and state information of the organism. In addition, information representing the breeding environment of the target organism obtained from the terminal device is stored in the HDD that is the memory of the server. When the server receives the state information of the organism to be grown from the terminal device, the server extracts the state information and the growth support information associated with the growth environment read from the memory from the memory device and provides them to the terminal device. .

JP 2014-119774 A JP 2004-118645 A JP 2009-187163 A Japanese Patent Laying-Open No. 2015-52974

Currently, there is a demand for a more preferable display / publication technique for exchanging messages. For example, for example, there may be a general user who wants to consult a specialist without seeing private troubles by other users. Or there may be service professionals who don't want their competitors to see useful information.

An object of one aspect of the present invention is to solve such a problem, and the object is to provide a server and a server processing method for realizing a display / publication more preferable than the conventional one when exchanging messages. It is to provide a network system, a terminal, and a program for the terminal.

According to an aspect of the present invention, a server including a storage unit, a communication unit for communicating with a plurality of first user terminals and a plurality of second user terminals, and a processor is provided. The processor accepts registration of the first user for a group from a person having a first authority via the communication unit, and receives a registration of the second user for the group from a person having a second authority. Accepting registration, causing the terminal of the first user to display message exchanges between the first user and one or more second users belonging to the group to which the first user belongs, The message exchange between the second user and the first user belonging to the group to which the second user belongs is displayed on the terminal of the second user.

Preferably, the processor sends a first message from the second user to the first user through the communication unit together with information for indicating a type of the first message. A second message from the first user to the second user, together with information indicating the type of the second message, displayed on the terminal of the first user To display.

Preferably, the processor displays a third message from the second user on the terminal of the first user together with information for indicating a type of the third message via the communication unit. Let

Preferably, the processor extracts the first message directed to the first user based on an instruction from the first user, and the terminal of the first user via the communication unit. In addition, the first message is displayed side by side without displaying the third message.

Preferably, the person having the first authority can view the messages of the plurality of first users and the plurality of second users.

According to another aspect of the present invention, a server processing method including a communication unit and a processor is provided. The server processing method includes a step in which the processor accepts registration of a first user for a group from a person having a first authority through the communication unit, and the processor through the communication unit includes: Accepting registration of a second user for the group from a person having a second authority, and via the communication unit, the processor connects the first user and the first user to the terminal of the first user; Displaying the exchange of messages with one or more second users belonging to the group to which the first user belongs, and via the communication unit, the processor, on the terminal of the second user, Displaying message exchanges between the second user and the first user belonging to the group to which the second user belongs.

According to another aspect of the present invention, a plurality of first terminals used by each of a plurality of first users, a plurality of second terminals used by each of a plurality of second users, A network system including a first terminal and a server capable of communicating with the plurality of second terminals is provided. The server accepts registration of the first user for a group from a person with a first authority, accepts registration of the second user for the group from a person with a second authority, and Message exchange between the first user and one or more second users belonging to the group to which the first user belongs is displayed on the first terminal of the user, and the second user Message exchange between the second user and the first user belonging to the group to which the second user belongs is displayed on the second terminal.

According to another aspect of the present invention, a terminal including a communication unit for communicating with a server, an operation unit, a display unit, and a processor is provided. The processor receives an input of a first message from the user of the terminal to another user belonging to a group to which the user belongs through the operation unit, and the first message through the communication unit. Is transmitted to the server, the first message is displayed on the display unit together with information for indicating the type of the first message, and based on data received from the server via the communication unit, A second message from another user to the user of the terminal is displayed on the display unit together with information for indicating the type of the second message.

According to another aspect of the present invention, a program for a terminal including a communication unit for communicating with a server, an operation unit, a display unit, and a processor is provided. The program receives, through the communication unit, a step of accepting an input of a first message from the user of the terminal to another user belonging to a group to which the user belongs to the processor. Transmitting the first message to the server; displaying the first message on the display unit together with information for indicating a type of the first message; and via the communication unit Causing the display unit to display a second message from the other user to the user of the terminal together with information for indicating the type of the second message, based on data received from the server. .

As described above, according to one aspect of the present invention, a server, a server processing method, a network system, a terminal, and a program for a terminal for realizing a display / publication more preferable than the conventional one when exchanging messages Is provided.

It is an image figure which shows the operation | movement outline | summary of the network system 1 concerning 1st Embodiment. It is an image figure which shows transition of the screen of the terminal 400 concerning 1st Embodiment. It is an image figure of the screen on which the message of the contributed diary concerning a 1st embodiment was displayed. It is an image figure which shows transition of the screen of the terminal 200 of the operator of the service concerning 1st Embodiment. It is an image figure which shows the screen for registering the lecturer concerning 1st Embodiment. It is an image figure which shows the screen for registering the student concerning 1st Embodiment. It is an image figure which shows the reply input screen of the operator 200 of the service concerning 1st Embodiment, and the terminal 300 of a lecturer. It is an image figure which shows transition of the screen of the terminal 300 of the lecturer of the service concerning 1st Embodiment. It is an image figure showing the whole network system 1 composition concerning a 1st embodiment. It is a block diagram showing the hardware constitutions of the server 100 concerning 1st Embodiment. It is an image figure which shows the data of the user information table 122A concerning 1st Embodiment. It is an image figure which shows the data of the message table 122B concerning 1st Embodiment. It is an image figure which shows the data of the group table 122C concerning 1st Embodiment. It is a block diagram showing the hardware constitutions of the terminal 200 of the operator concerning 1st Embodiment. It is a block diagram showing the hardware constitutions of the terminal 400 of the general user concerning 1st Embodiment. It is a sequence diagram which shows the information processing in the terminal 400 and the server 100 of the general user of the network system 1 concerning 1st Embodiment. It is a sequence diagram which shows the information processing of the message posting in the terminals 200, 300, 400 and the server 100 of the network system 1 according to the first embodiment. It is a 1st sequence diagram which shows the information processing in the terminal 200 of the operator of the network system 1 concerning 1st Embodiment, the terminal 300 of an expert, and the server 100. FIG. It is a 2nd sequence diagram which shows the information processing in the terminal 200 of the operator of the network system 1 concerning 1st Embodiment, the terminal 300 of an expert, and the server 100. FIG. It is an image figure which shows the comment list screen displayed on the terminals 200 and 300 concerning 2nd Embodiment.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts are denoted by the same reference numerals. Their names and functions are also the same. Therefore, detailed description thereof will not be repeated.
<First Embodiment>
<Overview of network system operation>

First, an outline of the operation of the network system 1 according to the present embodiment will be described. FIG. 1 is an image diagram showing an outline of the operation of the network system 1 according to the present embodiment.

Referring to FIG. 1, a network system 1 that implements a message posting service according to the present embodiment mainly provides a server 100, a terminal 200 used by an operator of the message posting service, and various services. And terminals 400Aa, 400Ab, 400Ba, 400Bb,... Used by users of the various services.

In the following, for the sake of explanation, the service operator is a company or employee that operates a gym or its subcontractor, etc., and has a role of managing and operating the message posting service according to this embodiment. Is. The service provider is an expert or instructor who is in charge of a gym lesson or classroom, and provides advice or other information to the students of the lesson or classroom or those who are scheduled to attend. The service user is a sports gym user who is or will be attending the lesson or classroom.

More specifically, in the present embodiment, a diet program coach uses terminal 300A. The first student who takes the diet program uses the terminal 400Aa to exchange messages with the coach. Similarly, the second student who takes the diet program uses the terminal 400Ab to exchange messages with the coach. The other students who take the diet program are the same as the first student.

Also, the muscle training program coach uses the terminal 300B. A third student who takes the muscle training program uses the terminal 400Ba to exchange messages with the coach. The same applies to the other students who take the muscle training program.

Also, the other programs run by the gym are the same as the diet programs.

However, for example, the service operator is a company, employee or subcontractor that provides services such as distance learning and other lessons, and manages and operates the message posting service according to this embodiment. You may have. The service provider may be an expert such as an education or a hobby, and may provide advice or other information to a student or a person who intends to attend the correspondence education or lessons. The service user may be a trainee or a trainee who has attended correspondence courses or lessons.

Or, for example, a service operator is a company or employee or subcontractor that sells pets, plant seeds, food, beverages, real estate, automobiles, sports equipment, or other products. It may have a role of managing and operating the message posting service according to the form. Service providers specialize in pet breeding, plant breeding, cooking using food or beverages, buying and selling or renting or renovating real estate, automobiles, sports equipment, and other products. Even if it is a house that provides advice or other information to the purchaser or prospective purchaser of pets, plant seeds, food, beverages, real estate, automobiles, sports equipment or other products Good. The service user may be a purchaser or a purchaser of pets, plant seeds, food, beverages, real estate, automobiles, sports equipment, or other products.

Hereinafter, the terminals 300A, 300B,... Used by the service provider are collectively referred to as the terminal 300. Further, the terminals 400Aa, 400Ab, 400Ba, 400Bb,... Used by the service user are collectively referred to as the terminal 400.

As the terminal 200 used by the service operator, a personal computer is often used, but other types of communication terminals may be used. As the terminal 300 used by the service provider, a personal computer, a tablet, a smartphone, or the like is often used, but other types of communication terminals may be used. As the terminal 400 used by the service user, a smartphone, a tablet, a personal computer, or the like is often used, but other types of communication terminals may be used.

The terminal 200 used by the service operator, the terminal 300 used by the service provider, and the terminal 400 used by the service user can access the server 100 via the Internet or the like.

In this embodiment, a student who takes a diet gym lesson as a general user posts a question message to an instructor in a diet lesson classroom as an expert via the terminal 400. The message of the question is disclosed only to the student, the lecturer, and the operator of the message posting service according to the present embodiment.

The instructor or operator posts a reply message to the question via the terminal 300 or the terminal 200. The message of the answer is disclosed only to the lecturer, the student who is the questioner, and the operator of the service.

In the present embodiment, the lesson participant can also post a diary message to read back by himself / herself via the terminal 400. The message in the diary is also disclosed only to the student who is the contributor, the instructor of the lesson classroom of the student, and the operator of the service.

In this embodiment, the operator of the service, through the terminal 200, all students attending the gym, students who belong to a class of lessons in a specific field, and instructors of all the lessons to which they belong You can also post messages and other information about the gym's business days and hours, campaigns, events, coupons, etc. to lesson teachers in specific fields.

In the present embodiment, the instructor needs to be registered in the group, and the instructor needs to be registered in the group.

FIG. 2 is an image diagram showing transition of the screen of the terminal 400 according to the present embodiment. In FIG. 2, a message posting service related to a lesson program service that can receive advice on healthy eating will be described.

First, an application for posting a message as shown in FIGS. 2A to 2D is installed in the terminal 400 of a purchaser of a health meal advice service.

Referring to FIG. 2A, the student first inputs a member ID into terminal 400. Then, the server 100 performs an authentication process. When the authentication is successful, the terminal 400 displays a main screen as shown in FIG. On the main screen, a past question message of the student is displayed together with a question mark 431. In addition, a past reply message from the lecturer is displayed on the main screen together with a reply mark 432.

When the student presses the posting button 437, the terminal 400 displays a posting screen as shown in FIG. The student can post a question message to the instructor by checking the question check box 435. On the other hand, the student can post a diary message without checking the question check box 435. FIG. 3 is an image diagram of a screen on which a posted diary message is displayed according to the present embodiment. For the diary message, for example, the terminal 400 may attach a mark 433 indicating that the diary is different from the question mark 431 and the answer mark 432. However, the diary message may not be marked.

However, the information indicating that the message is a question message may be information indicating that the character color is the question message, and the color or shape of the message field indicates the question message. It may be information. Similarly, information indicating that the message is an answer, diary, or guidance message may be information indicating that the character color is an answer, diary, or guidance message, or the color or shape of the message field. May be information indicating that it is an answer, diary, or guidance message.

In this embodiment, as shown in FIG. 2D, the terminal 400 has a setting screen as a member ID of the student, a nickname of the student, an avatar image of the student, a group to which the student belongs, Displays the start date of group message exchanges, the student's residence area, etc.

Next, an example of the transition of the service operator's terminal 200 will be described. FIG. 4 is an image diagram showing a transition of the screen of the terminal 200 of the service operator according to the present embodiment. FIG. 5 is an image diagram showing a screen for registering an instructor according to the present embodiment. FIG. 6 is an image diagram showing a screen for registering a student according to the present embodiment. FIG. 7 is an image diagram showing an input screen for reply messages from the service operator's terminal 200 and the instructor's terminal 300 according to the present embodiment. A message posting application for displaying screens as shown in FIGS. 4 to 7 is installed in the terminal 200 of the service operator.

In the following description, it is assumed that the terminals 200, 300, and 400 have installed dedicated applications, and the dedicated application and OS execute various processes. However, the terminals 200, 300, and 400 may be configured to simply use an application on a Web browser without using a dedicated application.

Referring to FIG. 4A, the service operator inputs the operator ID to terminal 200. Then, the server 100 performs an authentication process. If the authentication is successful, the terminal 200 displays a user list screen as shown in FIG. The terminal 200 displays a button 231 for moving to a comment list, a button 232 for additionally registering a lecturer, and a button 233 for additionally registering a student as a user list screen. The terminal 200 displays a list of a plurality of students and a plurality of lecturers in a selectable manner as a user list screen.

When the button 232 for additionally registering a lecturer is pressed, the terminal 200 displays a screen for registering a new lecturer based on data from the server 100 as shown in FIG. The terminal 200 receives a selection of a group to be registered and an ID of a lecturer responsible for the group from the operator.

When the button 232 for additionally registering a student in a group is pressed, the terminal 200 displays a screen for registering a new lecturer based on data from the server 100 as shown in FIG. The terminal 200 receives a selection of a group to be registered and an ID of a student to be added to the group from the operator.

When any of the plurality of students and the plurality of lecturers in FIG. 4B is selected by the operator, the terminal 200 is selected based on the data from the server 100 as shown in FIG. A list of past messages related to the trainee or lecturer and an answer input field 235 for the message selected from the list are displayed. The terminal 200 accepts the input of the reply message from the operator and posts the reply message to the student or lecturer selected by the operator.

Next, an example of the transition of the service instructor terminal 300 will be described. FIG. 8 is an image diagram showing a transition of the screen of the terminal 300 of the instructor of the service according to the present embodiment.

Referring to FIG. 8A, first, the lecturer in the classroom inputs the ID of the lecturer to the terminal 300. Then, the server 100 performs an authentication process. If the authentication process is successful, the terminal 300 displays a main screen as shown in FIG. The terminal 300 displays a button 331 for moving to a list of comments and a button 333 for additionally registering students as the main screen. The terminal 300 displays a list of a plurality of students who participate in the lecturer's classroom as a main screen in a selectable manner.

When the button 333 for additionally registering a student is pressed, the terminal 300 displays a screen for registering a new student based on data from the server 100 as shown in FIG. The terminal 300 receives a selection of a group to be registered and a student ID to be added to the group from the lecturer.

When any of the plurality of students is selected by the lecturer, as shown in FIG. 7, the terminal 200, based on the data from the server 100, a list of past messages regarding the selected students, An answer input field 325 for the message is displayed. The terminal 200 accepts input of a reply message from the instructor and posts the reply message to the selected student.

As described above, in the network system 1 according to the present embodiment, the student can disclose the message to other students and instructors in other classrooms while ensuring that the operator can confirm all the messages. You can send questions and posting messages to your lesson teachers. In addition, teachers can send messages to students in their lessons without disclosing messages to other students or other classroom teachers, ensuring that the operator can see all messages. it can.

Hereinafter, a specific configuration of the network system 1 for realizing such a function will be described in detail.
<Overall configuration of network system 1>

First, an aspect of the overall configuration of the network system 1 will be described. FIG. 9 is an image diagram showing the overall configuration of the network system 1 according to the present embodiment.

Referring to FIG. 9, network system 1 according to the present embodiment mainly includes server 100, terminal 200 used by a service operator, terminal 300 used by a service provider, and service usage. Terminal 400 used by a person. Terminals 200, 300, and 400 exchange data with server 100 via the Internet. In the present embodiment, terminals 200, 300, and 400 exchange messages via the Internet and server 100.
<Hardware Configuration of Server 100>

Next, an aspect of the hardware configuration of the server 100 configuring the network system 1 will be described. FIG. 10 is a block diagram illustrating a hardware configuration of the server 100 according to the present embodiment.

Referring to FIG. 10, server 100 includes a CPU 110, a storage unit 120, a temporary storage unit 125, an operation unit 140, and a communication unit 160 as main components.

The CPU 110 controls each unit of the server 100 by executing the program 121 stored in the storage unit 120. More specifically, the CPU 110 uses the temporary storage unit 125 to execute the program 121 stored in the storage unit 120 and refers to various data 122 to execute various processes described later.

The storage unit 120 and the temporary storage unit 125 are realized by various RAMs (Random Access Memory), various ROMs (Read-Only Memory), a flash memory, and the like. The storage unit 120 and the temporary storage unit 125 are used via an interface, a USB (Universal Serial Bus) (registered trademark) memory, a CD (Compact Disc), a DVD (Digital Versatile Disk), a memory card, a hard disk, It is also realized by storage media such as IC (Integrated Circuit) card, optical card, mask ROM, EPROM (Erasable Programmable Read Only Memory), EEPROM (Electronically Erasable Programmable Read-Only Memory).

The storage unit 120 and the temporary storage unit 125 are a program executed by the CPU 110, data generated by execution of the program by the CPU 110, input data, and other databases used for the message posting service according to the present embodiment. Memorize etc.

For example, the storage unit 120 stores a user information table 122A, a message table 122B, and a group table 122C.

FIG. 11 is an image diagram showing data in the user information table 122A according to the present embodiment. Referring to FIG. 11, the user information table 122A includes, for each user, a user ID, a management ID, a password, a nickname, a path to an avatar image, a user type, a region, a group ID, Stores the correspondence between the registration date, the start date, the display count, and the posting count.

Note that the user includes a user as an operator, a user as an expert, and a user as a customer, that is, a user as a student such as a general smartphone user. In the present embodiment, the 1000th user ID is assigned to an operator, the 2000th is an instructor as an expert, and the 4000th and later are assigned to students such as general smartphone users.

FIG. 12 is an image diagram showing data of the message table 122B according to the present embodiment. Referring to FIG. 12, message table 122B includes, for each message, message ID, transmission date / time, transmission user ID, destination user ID, posting type, reply status, photo path, and message body. Stores the correspondence. In this embodiment, as the message posting type, the server 100 receives a message from the operator to a plurality of students or lecturers, a question message from the students to the lecturer, and a lecture from the lecturer. An answer message to the teacher, a message in the student's diary, and a message posted by the instructor are accepted.

FIG. 13 is an image diagram showing data of the group table 122C according to the present embodiment. Referring to FIG. 13, group table 122C stores a correspondence relationship between a group ID, a group name, and an expert ID for each group. The expert ID is a user ID of an instructor as an expert who has a role of answering questions of group members.

Returning to FIG. 10, the operation unit 140 inputs various commands to the CPU 110.

The communication unit 160 transmits data from the CPU 110 to the terminals 200, 300, and 400 via the Internet, a router, and the like. Conversely, the communication unit 160 receives data from the terminals 200, 300, and 400 via the Internet, a router, etc., and passes it to the CPU 110.
<Hardware configuration of operator's terminal 200>

Next, an aspect of the hardware configuration of the operator's terminal 200 configuring the network system 1 will be described. FIG. 14 is a block diagram showing a hardware configuration of operator terminal 200 according to the present embodiment.

Referring to FIG. 14, terminal 200 includes a CPU 210, a storage unit 220, a temporary storage unit 225, a display unit 230, an operation unit 240, and a communication unit 260 as main components.

The CPU 210 controls each unit of the terminal 200 by executing the program 221 stored in the storage unit 220. More specifically, the CPU 210 uses the temporary storage unit 225 to execute the program 221 stored in the storage unit 220 and refers to various data 222 to execute various processes described later.

Since the means for realizing the storage unit 220 and the temporary storage unit 225 are the same as the means for realizing the storage unit 120 and the temporary storage unit 125 of the server 100, description thereof will not be repeated here. The storage unit 220 and the temporary storage unit 225 are a program executed by the CPU 210, data generated by execution of the program by the CPU 210, input data such as text and images, and other message posting services according to the present embodiment. Stores data used for.

Display unit 230 displays an image and text based on data from CPU 210. The operation unit 240 inputs various commands from the operator to the CPU 210.

The communication unit 260 transmits data from the CPU 210 to the server 100 via the Internet, a router, or the like. Conversely, the communication unit 260 receives data from the server 100 via the Internet, a router, etc., and passes it to the CPU 210.
<Hardware configuration of expert terminal 300>

Since one aspect of the hardware configuration of the expert terminal 300 constituting the network system 1 is the same as the position aspect of the hardware configuration of the operator terminal 200, description thereof will not be repeated here.
<Hardware Configuration of General User Terminal 400>

Next, an aspect of the hardware configuration of the general user terminal 400 configuring the network system 1 will be described. FIG. 15 is a block diagram showing a hardware configuration of general user terminal 400 according to the present embodiment.

Referring to FIG. 15, terminal 400 includes, as main components, CPU 410, storage unit 420, temporary storage unit 425, display unit 430, operation unit 440, communication unit 460, imaging unit 470, A voice input / output unit 480.

The CPU 410 controls each unit of the terminal 400 by executing the program 421 stored in the storage unit 420. More specifically, the CPU 410 uses the temporary storage unit 425 to execute the program 421 stored in the storage unit 420 and refers to the data 422 to execute various processes described later.

Since the means for realizing the storage unit 420 and the temporary storage unit 425 are the same as the means for realizing the storage unit 120 and the temporary storage unit 125 of the server 100, description thereof will not be repeated here. The storage unit 420 and the temporary storage unit 425 are a program executed by the CPU 410, data generated by execution of the program by the CPU 410, input data such as text and images, and other message posting services according to the present embodiment. Stores data used for.

Display unit 430 displays an image or text based on data from CPU 410. The operation unit 440 inputs various commands from the user to the CPU 410.

The communication unit 460 transmits data from the CPU 410 to the server 100 via the Internet, a router, or the like. Conversely, the communication unit 460 receives data from the server 100 via the Internet, a router, etc., and passes it to the CPU 410.

The imaging unit 470 is realized by a camera, acquires a still image or a moving image based on data from the CPU 410, and stores it in the storage unit 420.

The audio input / output unit 480 is realized by a microphone or a speaker, and inputs an audio signal input from the microphone to the CPU 410 or outputs an audio signal from the CPU 410 to the speaker.
<Information Processing in General User Terminal 400 and Server 100>

Next, information processing in the terminal 400 and the server 100 of a general user such as a student of the network system 1 according to the present embodiment will be described with reference to FIG. FIG. 16 is a sequence diagram showing information processing in the general user terminal 400 and the server 100 of the network system 1 according to the present embodiment.

When the user activates the message posting application of the terminal 400, the CPU 410 of the terminal 400 executes the following processing. First, the CPU 410 determines whether or not this activation is the first activation of the message posting application for the terminal 400 (step S102). If the current message posting application is not started for the first time (NO in step S102), CPU 410 executes the processing from step S112.

On the other hand, when this message posting application is activated for the first time (YES in step S102), CPU 410 displays a registration screen on display unit 430, and the user information such as management ID is displayed from the user. An input is accepted (step S104). The CPU 410 transmits the input user information to the server 100 via the communication unit 460.

The CPU 110 of the server 100 refers to the user information table 122A based on the data from the terminal 400 (step S106). CPU 110 transmits a password corresponding to the management ID to terminal 400 via communication unit 160 (step S108). The CPU 410 of the terminal 400 stores information such as a password received from the server 100 in the storage unit 420 (step S110).

The CPU 410 of the terminal 400 logs in to the message posting service via the communication unit 460 (step S112). That is, the CPU 410 transmits the management ID and password to the server 100 via the communication unit 460. The CPU 110 of the server 100 performs user authentication with reference to the user information table 122A based on the management ID and password (step S114).

CPU 110 transmits the authentication result and the session key to terminal 400 via communication unit 160 (step S116). Based on the authentication result, CPU 410 of terminal 400 causes display unit 430 to display an error message when login fails (NO in step S118).

On the other hand, if the login is successful based on the authentication result (YES in step S118), CPU 410 transmits the session key and setting information to server 100 via communication unit 460 (step S122). The CPU 110 of the server 100 registers the setting information received from the terminal 400 (step S124). However, step S122 and step S124 may be executed only at the first login.

The CPU 410 of the terminal 400 requests the server 100 for a message posting screen via the communication unit 460 (step S126). The CPU 110 of the server 100 reads a main screen for posting a message based on the request (step S128). More specifically, CPU 110 refers to message table 122B, and extracts a question message, an answer message, and a post message in which either the transmission user ID or the destination user ID matches the user ID of terminal 400. . CPU 110 transmits the main screen including the past message to terminal 400 via communication unit 160 (step S130).

Thereby, as shown in FIG. 2B, the CPU 410 of the terminal 400 displays the main screen on the display unit 430 based on the received data (step S132).

Next, information processing of message posting in the terminals 200, 300, 400 and the server 100 of the network system 1 according to the present embodiment will be described with reference to FIG. FIG. 17 is a sequence diagram illustrating information processing for message posting in the terminals 200, 300, and 400 and the server 100 of the network system 1 according to the present embodiment.

2C and 3, the user inputs a message via the operation unit 440 of the terminal 400 and attaches a photograph. Then, when the user presses a completion button on the posting screen, CPU 410 transmits post data including a message, a photograph, a posting type, and the like to server 100 via communication unit 460 (step S142).

The CPU 110 of the server 100 receives the posted data via the communication unit 160 (step S144). CPU 110 stores post data including a message, a photo, a post type, and the like in message table 122B (step S146).

Thereafter, upon receiving a past message request from the user's terminal 400 of the posted message, the expert's terminal 300 belonging to the user's group, or the operator's terminal 400, the CPU 110 stores the message stored this time, Data of past question messages, reply messages, and posted messages corresponding to the user ID specified from the message table 122B is read out and transmitted to the terminals 200, 300, and 400 via the communication unit 160.

Here, the case where the user posts a message via the terminal 400 has been described. However, the case where an expert posts a message via the terminal 300 and the case where the operator posts a message via the terminal 200 are the same. Therefore, the description of these processes will not be repeated.
<Information Processing in Operators and Instructors' Terminals 200 and 300 and Server 100>

Next, information processing in the terminal 200 of the operator of the network system 1 and the terminal 300 of the expert and the server 100 will be described with reference to FIGS. FIG. 18 is a first sequence diagram illustrating information processing in the terminal 200 and the expert terminal 300 of the operator of the network system 1 and the server 100 according to the present embodiment. FIG. 19 is a second sequence diagram illustrating information processing in the terminal 200 of the operator of the network system 1 and the terminal 300 of the expert and the server 100 according to the present embodiment.

In the following, processing in the operator's terminal 200 will be described, but regarding the steps in which processing different from that of the expert's terminal 300 is performed, description of processing of the expert's terminal 300 is added.

When the operator starts the message posting application of the terminal 200, the CPU 210 of the terminal 200 executes the following processing. First, the CPU 210 requests a login screen from the server 100 via the communication unit 260 (step S152). In response to a request from the terminal 200, the CPU 110 of the server 100 transmits a login screen to the terminal 200 via the communication unit 160 (step S154).

As shown in FIG. 4A and FIG. 8A, the CPU 210 of the terminal 200 displays a login screen on the display unit 230 based on information from the server 100 (step S156). The CPU 210 receives the management ID and password from the operator via the operation unit 240 and requests the server 100 to log in (step S158). That is, the CPU 210 transmits the operator ID and password to the server 100 via the communication unit 260.

The CPU 110 of the server 100 performs user authentication with reference to the user information table 122A based on the management ID and password from the terminal 200 (step S160). If user authentication fails (NO in step S162), CPU 110 requests terminal 200 to log in again via communication unit 160 (step S156).

On the other hand, if the user authentication is successful (YES in step S162), CPU 110 refers to user information table 122A (step S164). CPU 110 transmits a user list screen to terminal 200 via communication unit 160 (step S166). More specifically, the CPU 110 refers to the user information table 122A and transmits a list screen of all students and all experts to the operator's terminal 200. The CPU 110 refers to the user information table 122 </ b> A and the group table 122 </ b> C to the expert terminal 300 and transmits a list screen of students in charge.

As shown in FIGS. 4B and 8B, the CPU 210 of the terminal 200 displays a user list screen on the display unit 230 based on information from the server 100 (step S168). CPU210 receives the user's selection command from an operator via the operation part 240 (step S170). That is, the CPU 210 transmits an operator's selection command to the server 100 via the communication unit 260.

The CPU 110 of the server 100 identifies the user ID based on the designation command from the terminal 400 (step S172). The CPU 110 refers to the message table 122B, and extracts data such as a question message related to the user, a reply message from an expert to the user, a posted message, a photo corresponding to the message, and a posting type (step S174). CPU110 transmits the information for showing the reply screen containing the said data to the terminal 400 via the communication part 160 (step S176).

As shown in FIG. 7, the CPU 210 of the terminal 200, based on the data from the server 100, displays a past question message about the user, a reply message from the expert, a posted message, and the like on the display unit 230. A corresponding photograph is displayed (step S178).

The CPU 210 of the terminal 200 receives a reply message from an operator or expert via the operation unit 240 (step S180). The CPU 210 transmits a reply message to the server 100 via the communication unit 260.

The CPU 110 of the server 100 receives the reply message from the terminal 200 (step S182), and stores the message in the message table 122B in association with the user ID of the message poster, the destination user ID, the posting type, and the like. (Step S184).

When the CPU 210 of the terminal 200 is requested by the operator or expert via the operation unit 240 for a user registration screen, the CPU 210 transmits the request to the server 100 via the communication unit 260 (step S100). S186). CPU 110 of server 100 accepts the request from terminal 200 (step S188).

In response to an expert registration request from the operator (expert registration instruction in step S190), the CPU 110 of the server 100 transmits an expert registration screen to the terminal 200 via the communication unit 160 (step S191). . As a result, as shown in FIG. 5, the CPU 210 of the operator's terminal 200 displays the expert registration screen on the display unit 230 (step S194).

CPU210 receives the registration command with the expert and group from an operator, and transmits the said registration command to the server 100 via the communication part 360 (step S196). CPU 110 of server 100 accepts a registration command from terminal 200 (step S198). That is, the CPU 110 registers the correspondence relationship between the new expert and the group in the group table 122C.

On the other hand, the CPU 110 of the server 100 transmits a user registration screen to the terminal 200 via the communication unit 160 in response to a user registration request from an operator or an expert (a user registration command in step S190) (step S192). ). As a result, as shown in FIG. 6, the CPU 210 (310) of the terminal 200 (300) displays a general user registration screen on the display unit 230 (330) (step S194).

The CPU 210 receives a general user and group registration command via the operation unit 240 and transmits the registration command to the server 100 via the communication unit 260 (step S196). CPU 110 of server 100 accepts a registration command from terminal 200 (step S198). That is, the CPU 110 registers the correspondence relationship between the new user and the group in the user information table 122A.
<Second Embodiment>

In the first embodiment, as shown in FIG. 4B, the terminals 200 and 300 display a user list screen.

The message posting service may have the following functions in addition to its functions. FIG. 20 is an image diagram showing a comment list screen displayed on the terminals 200 and 300 according to the present embodiment. Referring to FIG. 20, in response to an instruction from an operator or an expert, CPU 110 of server 100 refers to user information table 122A and message table 122B, from a user who is seeking an expert's reply. Only the question message may be extracted.

For example, for the operator's terminal 200, the CPU 210 of the terminal 200 may accept an instruction to switch between the user list screen of FIG. 4B and the comment list screen of FIG. 20 from the operator. The operator can select a question message from the message type selection menu 236 at the top of the comment list screen of FIG. As a result, the CPU 210 of the terminal 200 receives the question message data from the server 100, and displays a list screen of question messages from the user who is seeking an expert response on the display unit 230, as shown in FIG. Can be displayed.

Furthermore, in response to an instruction from the operator, the CPU 110 of the server 100 refers to the user information table 122A and the message table 122B, and among the messages of questions from users who are seeking answers from experts, Only messages for which no answer has been posted may be extracted. The operator can select the presence or absence of a reply from the reply selection menu 237 on the comment list screen.

Or according to the instruction | indication from an operator, CPU110 of the server 100 is referring the user information table 122A and the message table 122B, and is seeking the expert's reply in the user list screen of FIG. 4 (B). Only users may be extracted. Thereby, the CPU 210 of the terminal 200 can display a list screen of users who are seeking answers from experts on the display unit 230. Furthermore, a list screen of users who have sent messages for which no answer has been posted may be displayed.

Alternatively, regarding the expert terminal 300, the CPU 310 of the terminal 300 may accept an instruction to switch between the user list screen of FIG. 8B and the comment list screen of FIG. The expert can select a question message from the message type selection menu 336 at the top of the comment list screen of FIG. As a result, the CPU 310 of the terminal 300 can receive the question message data from the server 100 and display a list screen of question messages from the user who is seeking expert answers on the display unit 330.

Further, in response to an instruction from the expert, the CPU 110 of the server 100 refers to the user information table 122A and the message table 122B, and among the messages of questions from users who are seeking answers from the expert, Only messages for which no answer has been posted may be extracted. The expert can select the presence or absence of a reply from the reply selection menu 337 on the comment list screen.

Alternatively, in response to an instruction from an expert, the CPU 110 of the server 100 refers to the user information table 122A and the message table 122B and requests an expert's answer on the user list screen of FIG. 8B. Only users may be extracted. As a result, the CPU 310 of the terminal 300 can display a list screen of users who are requesting answers from the experts belonging to the expert group on the display unit 330. Furthermore, a list screen of users who have sent messages for which no answer has been posted may be displayed.
<Third Embodiment>

In the first embodiment, the message posting service handles a question message from the user, a reply message from the service provider, a diary message from the user, and a guidance message from the operator. Met.

However, it is not limited to such a form. The message posting service may accept other types of messages from users, service providers, and service operators.

Alternatively, the message posting service does not have to handle all of the message of the question from the user, the message of the answer from the service provider, the message of the diary from the user, and the message of the guidance from the operator. . For example, the form which does not handle the message of a diary may be sufficient.
<Fourth embodiment>

In the first embodiment, the message posting service handles messages from users, messages from service providers, and messages from operators.

However, it is not limited to such a form. The message posting service may accept messages from yet another type of user.

Alternatively, the message posting service may not handle any type of user message among users, service providers, and operators. For example, the service provider and the operator may be the same user.
<Fifth embodiment>

In the first embodiment, an operator can register an expert or a general user in association with a group. And the expert can match and register a general user with a group.

However, the types of target persons and authority configurations that can be registered are not limited to this. For example, an expert may have the authority of the operator of the first embodiment and register an expert or a general user in association with a group. And a general user may have the authority of the expert of 1st Embodiment, and can associate and register a general user with a group.

Or there may be another user who has the authority which can register the correspondence of an expert and a group apart from an operator or an expert. Or there may be another user who has the authority which can register the correspondence of a user and a group apart from an operator, an expert, or a user.
<Sixth Embodiment>

In the first embodiment, one expert is registered only in one group, that is, a classroom. However, each expert may be registered in multiple groups. In other words, the expert needs to be able to read a message of a question from a student of a plurality of registered lessons or to answer a student of a plurality of registered lessons.
<Seventh embodiment>

In the first embodiment, one expert is registered only in one group, that is, the classroom. However, a plurality of experts may be registered in one group. In other words, the expert needs to be able to view the message of the question from the student of the registered lesson and to answer the student of the registered lesson in collaboration with other experts. . In addition, it is preferable that messages of experts from different groups cannot be viewed from each other.

In addition, the system which can browse the message of the expert of the same group may be sufficient, and the system which cannot browse the message of the expert of the same group may be sufficient.
<Eighth Embodiment>

In the first embodiment, one general user is registered in only one group, that is, a classroom. However, each general user may be registered in a plurality of groups. That is, a general user can post a message of a question to a plurality of registered lesson professionals, or can obtain answers from a plurality of registered lesson professionals.
<Ninth embodiment>

A user such as a student can not only send a question message or a post message to one expert. For example, a user such as a student may post a question message or a post message for a plurality of experts. The expert may also post a reply message for a plurality of students. In this case, one or a plurality of transmission source members, one or a plurality of transmission destination members, and an operator can view the message.
<Other application examples>

It goes without saying that one aspect of the present invention can also be applied to a case where the object is achieved by supplying a program to a system or apparatus. Then, a storage medium (or memory) storing a program represented by software for achieving one embodiment of the present invention is supplied to the system or apparatus, and the computer (or CPU or MPU) of the system or apparatus stores it. The effect of one embodiment of the present invention can also be enjoyed by reading and executing the program code stored in the medium.

In this case, the program code itself read from the storage medium realizes the functions of the above-described embodiment, and the storage medium storing the program code constitutes one aspect of the present invention.

Further, by executing the program code read by the computer, not only the functions of the above-described embodiments are realized, but also an OS (operating system) running on the computer based on the instruction of the program code However, it is needless to say that a case where the function of the above-described embodiment is realized by performing part or all of the actual processing and the processing is included.

Furthermore, after the program code read from the storage medium is written to another storage medium provided in the function expansion board inserted into the computer or the function expansion unit connected to the computer, based on the instruction of the program code, It goes without saying that the CPU of the function expansion board or function expansion unit performs part or all of the actual processing and the functions of the above-described embodiments are realized by the processing.
<Summary>

In the first to ninth embodiments, the storage unit 120, the communication unit 160 for communicating with the plurality of first user terminals 300 and the plurality of second user terminals 400, the processor 110, A server 100 is provided. The processor 110 accepts registration of the correspondence relationship between the group and the first user from the person having the first authority via the communication unit 160, and receives the group and the second user from the person having the second authority. And the first user's terminal 300 displays message exchanges between the first user and one or more second users belonging to the group to which the first user belongs, The message exchange between the second user and the first user belonging to the group to which the second user belongs is displayed on the terminal 400 of the second user.

Preferably, the processor 110 sends the first message from the second user to the first user via the communication unit 160 together with information for indicating the type of the first message. The second message from the first user to the second user is displayed on the second user's terminal 400 together with information indicating the type of the second message.

Preferably, the processor 110 displays the third message from the second user on the first user's terminal 300 through the communication unit 160 together with information for indicating the type of the third message. .

Preferably, the processor 110 extracts a first message directed to the first user based on an instruction from the first user, and sends the first message to the terminal 300 of the first user via the communication unit 160. The first message is displayed side by side without displaying the message 3.

Preferably, the person having the first authority can view the messages of the plurality of first users and the plurality of second users.

According to another aspect of the present invention, a processing method of the server 100 including the communication unit 160 and the processor 110 is provided. The server processing method includes a step in which the processor 110 receives registration of a correspondence relationship between the group and the first user from a person having the first authority via the communication unit 160, The processor 110 receives the registration of the correspondence relationship between the group and the second user from a person having the second authority, and the processor 110 sends the first user's terminal 300 to the terminal 300 via the communication unit 160. A step of displaying message exchanges between the first user and one or more second users belonging to the group to which the first user belongs, and the processor 110 via the communication unit 160 causes the terminal of the second user to 400, displaying a message exchange between the second user and the first user belonging to the group to which the second user belongs.

According to another aspect of the present invention, a plurality of first terminals 300 used by each of a plurality of first users, a plurality of second terminals 400 used by each of a plurality of second users, and a plurality of A network system 1 including a first terminal 300 and a server 100 that can communicate with a plurality of second terminals 400 is provided. The server 100 accepts registration of the correspondence relationship between the group having the first authority and the first user, and registers the correspondence relationship between the group having the second authority and the second user. The first terminal 300 of the first user receives and displays message exchanges between the first user and one or more second users belonging to the group to which the first user belongs, and the second user's The second terminal 400 displays message exchanges between the second user and the first user belonging to the group to which the second user belongs.

According to another aspect of the present invention, a terminal including a communication unit 460 for communicating with the server 100, an operation unit 440, a display unit 430, and a processor 410 is provided. The processor 410 receives an input of the first message from the user of the terminal 400 to another user belonging to the group to which the user belongs via the operation unit 440, and sends the first message to the server via the communication unit 460. 100, the first message is displayed on the display unit 430 together with information for indicating the type of the first message, and from another user based on the data received from the server 100 via the communication unit 460. The second message to the user of the terminal 400 is displayed on the display unit 430 together with information for indicating the type of the second message.

According to another aspect of the present invention, a program for terminal 400 including communication unit 460 for communicating with server 100, operation unit 440, display unit 430, and processor 410 is provided. The program receives, via the operation unit 440, the processor 410 via the operation unit 440, receiving a first message input from the user of the terminal 400 to another user belonging to the group to which the user belongs, and via the communication unit 460. Transmitting the first message to the server 100, displaying the first message on the display unit 430 together with information indicating the type of the first message, and receiving the first message from the server 100 via the communication unit 460; Based on the obtained data, a step of causing the display unit 430 to display a second message from another user to the user of the terminal 400 together with information indicating the type of the second message is executed.

The embodiment disclosed this time should be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

1: Network system 100: Server 110: Processor 120: Storage unit 121: Program 122: Data 122A: User information table 122B: Message table 122C: Group table 125: Temporary storage unit 140: Operation unit 160: Communication unit 200: Terminal 210 : CPU
220: Storage unit 221: Program 222: Data 225: Temporary storage unit 230: Display unit 231: Button 232: Button 233: Button 235: Input field 236: Message type selection menu 237: Reply selection menu 240: Operation unit 260: Communication Unit 300: First terminal 310: CPU
325: Input field 330: Display unit 331: Button 333: Button 336: Message type selection menu 337: Reply selection menu 360: Communication unit 400: Second terminal 410: Processor 420: Storage unit 421: Program 422: Data 425: Temporary storage unit 430: display unit 431: question mark 432: answer mark 433: mark 435: question check box 437: post button 440: operation unit 460: communication unit 470: imaging unit 480: voice input / output unit

Claims (9)

A storage unit;
A communication unit for communicating with a plurality of first user terminals and a plurality of second user terminals;
A server comprising a processor,
The processor is connected via the communication unit.
Accepting registration of the first user for a group from a person with first authority;
Accepting registration of the second user for the group from a person with second authority;
Displaying message exchanges between the first user and one or more second users belonging to the group to which the first user belongs on the terminal of the first user;
A server that causes the second user's terminal to display message exchanges between the second user and the first user belonging to the group to which the second user belongs. The processor is connected via the communication unit.
The first message from the second user to the first user is displayed on the terminal of the first user together with information for indicating the type of the first message,
The second message from the first user to the second user is displayed on the terminal of the second user together with information for indicating a type of the second message. Server. The processor displays a third message from the second user on the terminal of the first user, together with information for indicating a type of the third message, through the communication unit. Item 3. The server according to item 2. The processor is
Extracting the first message directed to the first user based on an instruction from the first user;
The server according to claim 3, wherein the first message is displayed side by side without displaying the third message on the terminal of the first user via the communication unit. The server according to any one of claims 1 to 4, wherein a person having the first authority can view messages of the plurality of first users and the plurality of second users. A server processing method including a communication unit and a processor,
Receiving the registration of the first user for the group from the person having the first authority via the communication unit;
Via the communication unit, the processor accepting registration of a second user for the group from a person with second authority;
Via the communication unit, the processor receives messages from the first user and one or more second users belonging to the group to which the first user belongs to the terminal of the first user. Displaying the interaction,
The processor displays the message exchange between the second user and the first user belonging to the group to which the second user belongs on the terminal of the second user via the communication unit. And a server processing method. A plurality of first terminals used by each of the plurality of first users;
A plurality of second terminals used by each of the plurality of second users;
A server capable of communicating with the plurality of first terminals and the plurality of second terminals;
The server
Accepting registration of the first user for a group from a person with the first authority;
Accepting registration of the second user for the group from a second authorized person;
Causing the first terminal of the first user to display message exchanges between the first user and one or more second users belonging to the group to which the first user belongs;
A network system for causing the second terminal of the second user to display message exchanges between the second user and the first user belonging to a group to which the second user belongs. A communication unit for communicating with the server;
An operation unit;
A display unit;
A terminal comprising a processor,
The processor is
Receiving an input of a first message from the user of the terminal to another user belonging to the group to which the user belongs, via the operation unit;
The first message is transmitted to the server via the communication unit,
Displaying the first message together with information for indicating the type of the first message on the display unit;
Based on the data received from the server via the communication unit, the second message from the other user to the user of the terminal is displayed on the display unit together with information for indicating the type of the second message. The terminal to be displayed. A program for a terminal including a communication unit for communicating with a server, an operation unit, a display unit, and a processor,
The program is stored in the processor.
Receiving an input of a first message from the user of the terminal to another user belonging to the group to which the user belongs, via the operation unit;
Sending the first message to the server via the communication unit;
Displaying the first message on the display unit together with information for indicating a type of the first message;
Based on the data received from the server via the communication unit, the second message from the other user to the user of the terminal is displayed on the display unit together with information for indicating the type of the second message. A program for a terminal that causes a display step to be executed.

Images