WO2016006837A1 - Telephone number guidance system and telephone number guidance method using sentence analysis - Google Patents

Abstract

Disclosed are a telephone number guidance system and a telephone number guidance method for providing a telephone number searched for using a keyword extracted by analyzing a telephone number description sentence. The telephone number guidance system according to the present invention comprises a telephone number guidance server comprising: a telephone number registration unit for registering a telephone number related to an event and description information of the telephone number from a subscriber terminal; a keyword extraction unit for analyzing a sentence of the registered description information, and extracting a word from the analyzed sentence so as to store the extracted word as a keyword; a search request reception unit for receiving a search request with respect to a keyword inputted by a user; a telephone number search unit for searching for a telephone number corresponding to the search-requested keyword; and a search result provision unit for providing a searched for telephone number and description information as a search result. According to the present invention, a search service and a guidance service of a telephone number can be provided to the user by registering telephone numbers of various business types related to events and using description information of a registered telephone number as a keyword.

Description

Phone directory guidance system and phone number guidance method using sentence analysis

The present invention relates to a telephone number guide technology, and more particularly, a telephone number guide system and a telephone number guide for guiding a retrieved telephone number based on a keyword obtained by analyzing a sentence describing a registered telephone number associated with an event. It is about a method.

This application claims the priority based on Korean Patent Application No. 10-2014-0084665 filed on July 7, 2014, all the contents disclosed in the specification and drawings of those applications are incorporated in this application.

Call-based telephone number guide service (eg, 114) is replaced by Internet keyword search in the environment of mobile terminal and smart terminal.

Here, when the user searches for a telephone number through an internet search, the user may enjoy more convenience than the telephone number guide service by voice guidance of a receptionist. For example, the user may be provided with the phone number as a search result of the phone number, as well as related information about the phone number (address, map view, business type, etc.). In the case of an Internet search, the user can save the call charges and service charges for the telephone number guide service. In addition, even in the case of the operator registering the phone number can be managed by changing the information whenever necessary by registering the promotional information, advertising, etc. of the phone number as relevant information.

On the other hand, for events such as events, festivals, fairs, international conferences, sporting events, etc., the number of inquiries about phone numbers temporarily increases, and related related inquiries such as restaurants, lodging, transportation, tourism, and shopping around the event increase. do. Therefore, each event needs to be managed and guided in a separate group. In addition, since inquiries of telephone numbers related to an event are correlated with each inquiries, it is more appropriate to guide them through Internet search for each event rather than a telephone number guide service by 114 guides.

For example, in the case of the restaurant A, the telephone number of the restaurant A is registered in the business category "restaurant", and the user rarely encounters the telephone number of the restaurant A through the telephone number guide service. However, if an event is held in Restaurant A's area, registering Restaurant A's promotional post and phone number on the dedicated home page associated with the event will expose Restaurant A's promotional post to users who visit the home page and view information. Have a chance. Of course, the promotional article of the restaurant A based on the exposure opportunity increases the number of views and sales increase. However, if a user uses the phone number service to ask for a restaurant related to the event by voice, the attendant cannot find the local relevance of the event with Restaurant A, so it is very unlikely that they will retrieve and guide Restaurant A's phone number. Do.

The present invention was created under the recognition of the prior art as described above, to build an integrated site that provides a web page for each event, and to build a DB by extracting keywords from the description sentences of telephone numbers registered on the web pages of individual events. It is an object of the present invention to provide a phone number guide system and a phone number guide method for searching and guiding a phone number matching a keyword for which a user requests a search from a DB.

Another object of the present invention is to analyze the index information, such as the frequency of exposure, the frequency of the keyword for the keyword extracted from the description sentence and store in the DB, based on the index information of the keyword retrieved from the DB for the user's search request The priority of the telephone number is determined, and the telephone number is guided based on the determined priority.

Telephone number guide system using the sentence analysis according to the present invention for achieving the above technical problem, in the telephone number guide system in which an integrated site providing a web page for each event is established, the telephone number associated with the event from the subscriber terminal and A telephone number register for registering descriptive information of the telephone number; A keyword extraction unit for analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; A search request receiver configured to receive a search request for a keyword input by a user; A telephone number searching unit for searching the telephone number corresponding to the keyword requested to be searched; And a phone number guide server including a search result provider which provides the searched phone number and the description information as a search result.

In the present invention, the telephone number registration unit stores the description information registered for each sentence separately.

Here, the keyword extracting unit extracts a plurality of the words by removing the search and the ending of the sentence of the description information.

According to an aspect of the present invention, the telephone number guide server further includes a keyword index unit for analyzing and storing index information including a sentence number, a keyword occurrence number and an appearance position for each extracted keyword.

Further, the search request receiving unit receives the search request from a user terminal or a receptionist terminal visiting the web page.

The telephone number guide server may include: description information DB in which sentences of the phone number and the description information are stored; A keyword DB storing keywords extracted for each sentence; And a keyword index DB in which the number of occurrences and the appearance position of the keyword for each sentence are stored as index information.

Preferably, the search result providing unit sorts the plurality of phone numbers searched by the keyword according to priority using the index information for sentences corresponding to each phone number and provides the search results.

Here, the search result providing unit sets a priority to a phone number having the number of occurrences of the keyword among a plurality of searched phone numbers, and sets the priority to a phone number where the appearance position precedes when the number of occurrences is the same.

In the telephone number guide method using the sentence analysis of the user according to the present invention for achieving the above technical problem, in a method of guiding a telephone number by the telephone number guide server is built an integrated site providing a web page for each event, ( a) a telephone number registration step of registering telephone number and description information of the telephone number related to the event from the subscriber terminal; (b) a keyword extraction step of analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; (c) a search request receiving step of receiving a search request for a keyword input by a user; (d) a phone number search step of searching for the phone number corresponding to the searched keyword; And (e) providing a search result for providing the searched telephone number and the description information as a search result.

According to an aspect of the present invention, by analyzing the keywords from the registered information registered by the subscribers of various industries that are economically impacted in relation to various events to search for a phone number corresponding to the keyword for users requesting the keyword search Provide service and guidance services.

According to another aspect of the present invention, by analyzing and storing the index information of the keyword analyzed from the descriptive information, and by providing a more relevant phone number of the keyword inquired by the user based on the index information sorted in priority Satisfied with the search results by receiving phone numbers in the order of high relevance to the keyword inquired.

The following drawings attached to this specification are illustrative of preferred embodiments of the present invention, and together with the detailed description of the invention to serve to further understand the technical spirit of the present invention, the present invention is a matter described in such drawings It should not be construed as limited to.

1 is a schematic configuration diagram of a phone number guide system according to an embodiment of the present invention.

FIG. 2 is a schematic internal structure diagram of the phone number guide server of FIG. 1.

3 to 5 are exemplary diagrams of a search process using a DB and priority established in the telephone number guide server of FIG.

6 is a schematic flowchart of a phone number guide method according to an embodiment of the present invention.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. Prior to this, terms or words used in the specification and claims should not be construed as having a conventional or dictionary meaning, and the inventors should properly explain the concept of terms in order to best explain their own invention. Based on the principle that can be defined, it should be interpreted as meaning and concept corresponding to the technical idea of the present invention.

Therefore, the embodiments described in the specification and the drawings shown in the drawings are only the most preferred embodiments of the present invention and do not represent all of the technical spirit of the present invention, various modifications that can be replaced at the time of the present application It should be understood that there may be equivalents and variations.

<1. System Configuration>

1 is a schematic configuration diagram of a phone number guide system 1 according to an embodiment of the present invention.

Telephone number guide system 1 according to an embodiment of the present invention is built on a wired, wireless network, a telephone number guide server for guiding the telephone number matching the keyword by analyzing the description information of the telephone number as a keyword ( 2) a subscriber station (3) for registering a telephone number and description information, and a user terminal (4) and a receptionist terminal (5) receiving a search result by inputting a keyword and receiving a search result of the telephone number. .

The wired / wireless network in the present invention typically includes all communication networks capable of internet data communication using various protocols such as mobile communication networks, wired and wireless public networks or dedicated networks such as the Internet.

The telephone number guide server 2 receives telephone number and description information from the subscriber station 3 requesting registration of the telephone number in association with the event. There are no special qualification restrictions for subscribers and anyone with a phone number can become a subscriber. The subscriber may be provided with a paid service for registering a phone number, so that the service fee may be charged. When the user terminal 3 and the receptionist terminal 4 input a keyword for the registered telephone number and request a search, the telephone number guide server 2 guides the user terminal 3 and the telephone number matching the keyword. The original terminal 4 is guided.

Here, the telephone number guide server 2 provides a unique web page for each event. The event may be of various kinds, such as an event, a festival, and the like is not particularly limited. The user who organizes the event can visit the home page of the phone number guide server 2 and apply for a dedicated web page representing the event, and can receive the web page of the event from the phone number guide server 2.

Meanwhile, the web page of the event provided by the user from the telephone number guide server 2 corresponds to a web page for the user community related to the event. Of course, the web page may have an interface in the form of a mini homepage, a blog, a cafe, a bulletin board, and the like, and there is no particular limitation as long as the user community related to the event is supported. For example, when the telephone directory guidance server 2 provides a web page of a community service related to an event by using a single event as a category and a unified interface for each category, the web page is assigned to each event of the present invention. It will correspond to a web page. That is, the telephone number guide server 2 provides services such as distribution and management of web pages for each event.

In addition, the telephone number guide server 2 extracts a keyword from the description information registered by the subscriber in each event-specific web page and stores it in a DB. The keywords stored in the DB may be matched with keywords for which the user requests a search. For example, when a user requests a search for a telephone number for the keyword "A", the telephone directory guidance server 2 searches the DB using "A" as a key and searches for a stored telephone number corresponding to "A". Guide to the results.

Furthermore, when there are several telephone numbers searched for by the keyword "A", the telephone directory guidance server 2 sets the priority of each telephone number based on index information such as the number of occurrences of the keyword A, the appearance position, and sorts them. do. Then, the telephone number guide server 2 provides a list of telephone numbers sorted based on the priority order as a search result. Of course, the high priority telephone number may be a telephone number intended by the user because of its high relevance to the keyword "A".

The subscriber terminal 3 is a terminal of a subscriber who wants to promote a business through search / guidance of a telephone number associated with an event. The subscriber station 3 registers the telephone number and the description information for the event after connecting to the telephone number guide server 2. The description information may be a product, a price information, a location, etc. describing the subscriber's business, and there is no particular limitation. Here, the subscriber registers the description information in a sentence of natural language without having to define a keyword separately with respect to the telephone number. Then, a keyword is defined through sentence analysis from the description information registered by the phone number guide server 2.

The user terminal 4 accesses the telephone number guide server 2 to request a search of the telephone number and is provided with at least one searched telephone number. When the user terminal 4 requests a search by inputting a keyword to search through a search box, the user terminal 4 receives a search result of a phone number corresponding to the input keyword through the phone number guide server 2. Of course, the user may request a search by inputting a search keyword by voice. Here, when the search result of the telephone number is a list of a plurality of telephone numbers, each telephone number is listed according to the priority.

The receptionist terminal 5 may search for and provide a telephone number registered in an event-specific web page with respect to the telephone number that the user inquires in response to the user's inquiry call. If the user asks the receptionist for a specific business type or business name in connection with a specific event, the receptionist inputs a keyword through the receptionist terminal 5 and the entered keyword is stored by the telephone number guide server 2. It is searched against DBs. In this case, when searching the user's inquiries, the search may fail through the existing industry DB and business name DB. However, if the user searches for the DB where the phone number registered in the event-specific web page is stored, the search is performed. Of course, it can be successful.

FIG. 2 is a schematic internal structure diagram of the phone number guide server 2 of FIG.

The telephone number guide server 2 according to an embodiment of the present invention includes a telephone number register 21 for registering a subscriber's telephone number and description information, a keyword extractor 22 for extracting a keyword from the registered description information, and a user. A search request receiver 24 for receiving a search request of a phone number, a phone number searcher 25 for searching a phone number with a search requested keyword, and a search result provider 26 for providing the searched phone number as a search result; It is composed.

In addition, the telephone number guide server 2 may be configured to further include a keyword indexing unit 23 to provide the sorted telephone numbers in order of priority.

The telephone number register 21 registers the telephone number and the description information of the telephone number from the subscriber terminal 3 and stores it in the DB.

Here, when the subscriber terminal 3 visits the home page of the telephone number guide server 2, the subscriber terminal 3 selects at least one or more events for which the telephone number is registered and requests registration. On the other hand, when the subscriber station 3 visits the web page of a specific event, it requests a registration by inputting a phone number and description information. Then, the phone number registration unit 21 that has been requested to register may store the phone number and description information in a DB corresponding to the event information. The phone number register 21 may store the above description information separately for each sentence.

The keyword extracting unit 22 analyzes the registered description information and extracts a word corresponding to a minimum meaning unit and stores the word as a keyword as a DB. Here, the keyword extracting unit 22 extracts a plurality of words by removing the search and the ending for each sentence and stores them in the DB. Here, the individual words may be connected to adjacent words to form a compound word, and the keyword extractor 22 may store at least one or more of the individual words and the compound words according to the service strategy. For example, if the words "A" and "B" are present in a sentence, <"A", "B">, <"AB"> and <"A", "B", "AB"> and Can be stored in any one of the same three forms. Given the full meaning of the keyword and the savings in DB capacity, it would be desirable to store it in the form <"AB">.

The keyword index unit 23 analyzes keyword index information on keywords extracted from individual sentences and stores the keyword index information in a DB. The index information includes the number of occurrences of the keyword and the position of the occurrence in the sentence. For example, assuming a sentence of "A B C D A", the number of occurrences of the word "A" is two times, and the appearance positions are first and fifth. Here, when the importance of index information is analyzed, the number of occurrences and the appearance of the front of the sentence are important keywords. Therefore, the higher the analyzed importance, the higher the priority can be determined.

The search request receiver 24 receives a search request including a keyword searched from the user terminal 3 or the guide terminal 5.

The telephone number search section 25 searches the DB using the received keyword as a search key. Here, the phone number search unit 25 searches not only the phone number DB where the phone number is stored for each event by the subscriber, but also other DBs (eg, industry DB, mutual DB, etc.) held by the phone number guide server 2. Can be performed.

The search result providing unit 26 provides the searched telephone number and description information as a search result.

Here, when there are a plurality of searched phone numbers, the search result providing unit 26 sets the priority to the phone number of the description information having a large number of occurrences of the keyword by using the index information of the keyword. If the number of appearances is the same, priority is given to the telephone number of the description information preceding the appearance position. When priority is set for each phone number, the search result providing unit 26 provides the search results of the phone numbers sorted by priority to the user terminal 4 or the receptionist terminal 5 requesting the search.

3 to 5 are exemplary diagrams of a search process using the DB and priority established in the phone number guide server 2 of FIG.

Referring to FIG. 3, for convenience of explanation, it is assumed that the phone number guide server 2 provides a mini home page of an event at the request of a user who hosts the event. A home page DB is stored in which information of a home page provided by the phone number guide server 2 for each event is stored. The general visitor may visit the mini home page through the home page of the phone number guide server 2 or directly visit the mini home page of the event.

When the mini home page of the event is generated, the phone number guide server 2 stores the event related information including the event name, the organizer, the representative phone number, and the like in the home page DB.

4A and 4B, the subscriber who wants to promote the telephone number registers the telephone number and description information promoted in association with the event in the telephone number guide server 2 by using the subscriber terminal 3.

For convenience of explanation, it is assumed that the subscriber registers in connection with the event "pottery festival". Here, when each subscriber, such as "Ceramics Festival Committee", "Icheon Bed and Breakfast" and "AJ Rent-a-car", etc., registers the description information without restriction on the content and format, the phone number guide server 2 is the description registered in the description information DB Save the information. Here, the description information DB may store the description information separately in each sentence. For example, the description information registered by the "Ceramics Festival Committee" is stored by dividing two sentences into "sentence number 1" and "sentence number 2", respectively.

When the description information is stored in the description information DB, the phone number guide server 2 extracts a keyword for each natural language sentence of the description information and stores the extracted keyword in the keyword DB. For example, the keyword DB stores ten keywords extracted through a process in which the meaning of words is analyzed from sentences of description information of "Sentence 1" registered by the "Ceramics Festival Committee".

When the keyword is stored in the keyword DB, the telephone directory guide server 2 analyzes the index information for each keyword and stores it in the index DB. For example, in the index DB, index information such as "number 1" as a sentence number, "2" as the number of occurrences, and "2, 9" as the appearance position in a sentence is stored for the keyword "pottery festival".

Referring to FIG. 5, when the telephone number guide server 2 receives a keyword search request, the telephone number guide server 2 searches the DB with the requested keyword, and provides the telephone number and description information retrieved from the DB as a search result.

For convenience of explanation, it is assumed that a user requests a search using "pottery festival" as a keyword. When the telephone number guide server 2 searches for the keyword "porcelain festival" of the user, it searches for the sentence number "1" and "5" from the index DB. The two sentences retrieved correspond to different telephone numbers. The telephone number guide server 2 sets priority of two sentences using index information. Since the number of occurrences of "1" is greater than the number of occurrences of "5", a high priority is set. Thus, the telephone number guide server 2 is arranged in the order of the telephone number of the first "Ceramics Festival Committee" and the telephone number of the "AJ Rent-a-car" to provide a search result of the telephone number. Then, the user is satisfied with the search result because the telephone number is provided in order of the number of occurrence of the keyword as the search result for the keyword requesting the search.

In addition, for satisfaction of the search result, the telephone number guide server 2 preferentially sets the priority to the telephone number of the sentence number where the appearance position precedes when the occurrence number is the same. When a user searches by entering "Icheon-shi" as a keyword, the telephone directory guidance server 2 takes precedence over the telephone number of the "Ceramics Festival Committee" having the same number of appearances but with the appearance position preceded by the telephone number of "Icheon Guest House". To set the rank. Then, the telephone number guide server 2 provides the telephone numbers arranged in the order of the set priority as a search result.

<2. How to Configure>

The telephone number guide method using sentence analysis of a user according to an embodiment of the present invention can be preferably realized through the construction of the telephone number guide system 1 described above.

6 is a schematic flowchart of a phone number guide method according to an embodiment of the present invention.

The telephone number guide server 2 receives the telephone number and description information related to a specific event from the subscriber terminal 3 (S21). Subscribers who wish to promote their business through telephone numbers request registration by inputting the event, subscriber's business and telephone number's description information in natural language, regardless of format and subject matter. The telephone number guide server 2 may store the description information separately for each sentence.

When the description information is registered, the phone number guide server 2 analyzes the registered description information as a word in a semantic unit, extracts a keyword, and stores the extracted keyword (S22).

When the keyword is extracted, the telephone number guide server 2 analyzes the index information for the sentence of the description information for each keyword, and stores the analyzed index information (S23).

Here, the number and position of the occurrence of the keyword in the sentence are analyzed as index information. Using the index information, the higher the number of occurrences, the higher the relevance of the keyword, and the higher the occurrence position is in front of the sentence, the higher the relevance of the keyword.

Since the index information of the keyword is analyzed, the telephone number guide server 2 receives a search request including a search keyword from the user terminal 4 or the guide terminal 5 (S24).

Here, the user terminal 4 may request a search after a user inputs a search keyword by voice input or text input while the user accesses the telephone number guide server 2 to the internet connection or a call connection based on wired or wireless communication. have. Of course, the voice input search keyword is required to be converted into text.

The telephone number guide server 2 searches the DB using the received user's keyword (S25). There may be more than one DB to search. When the telephone number guide server 2 searches for the keyword of the above description information matching the keyword of the user, it is possible to search for the telephone number of the matched keyword.

When the keyword of the description information is searched, the phone number guide server 2 provides the phone number and description information corresponding to the searched keyword as a search result (S26).

Here, when there are a plurality of retrieved telephone numbers, the telephone number guide server 2 compares the index information of the keywords, sets the priority to the telephone numbers of the keywords, and arranges and provides the telephone numbers according to the set priorities. The priority is prioritized for keywords with a high number of appearances, and if the number of appearances is the same, priority is given to keywords having an appearance position at the front of the sentence.

In the above-described embodiment, the term "~ part" is not used to mean a hardware division of the telephone number guide system using sentence analysis. Therefore, a plurality of components may be integrated into one component, or one component may be divided into a plurality of components. In addition, the component may mean a hardware component, but may also mean a component of software. Therefore, it is to be understood that the present invention is not particularly limited by the term "part".

Although the present invention has been described by way of limited embodiments and drawings, the present invention is not limited thereto, and the technical spirit of the present invention and the claims to be described below by those skilled in the art to which the present invention pertains. Of course, various modifications and variations are possible within the scope of equivalents.

Claims (15)

In the telephone number guide system in which an integrated site providing an event-specific web page was established, A phone number registration unit that registers a phone number and description information of a phone number associated with an event from a subscriber station; A keyword extraction unit for analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; A search request receiver configured to receive a search request for a keyword input by a user; A telephone number searching unit for searching the telephone number corresponding to the keyword requested to be searched; And Search result providing unit for providing the searched phone number and the description information as a search result Telephone number guide system comprising a telephone number guide server comprising a. The method of claim 1, The telephone number register, Telephone number guide system, characterized in that for storing the description information registered for each sentence. The method of claim 1, The keyword extraction unit, And extracting the plurality of words by removing the search and the ending of the sentence of the description information. The method of claim 1, The telephone number guide server, And a keyword indexing unit for analyzing and storing index information including sentence number, keyword occurrence number, and appearance position for each extracted keyword. The method of claim 1, The search request receiving unit, And receiving the search request from a user terminal or a receptionist terminal visiting the web page. The method of claim 5, The telephone number guide server, Description information DB for storing the phone number and each sentence of the description information; A keyword DB storing keywords extracted for each sentence; And Keyword index DB in which the number of occurrences and the position of occurrence are stored as index information for the keyword for each sentence. Telephone number guide system comprising a. The method of claim 5, The search result providing unit, And a plurality of telephone numbers searched for by the keyword, sorted according to priority using the index information for sentences corresponding to each telephone number, and provided as a search result. The method of claim 7, wherein The search result providing unit, A priority number is set to a telephone number having the number of occurrences of the keyword among a plurality of searched telephone numbers, and when the number of appearances is the same, priority is set to a telephone number where the appearance position precedes. In a method of guiding a telephone number by a telephone number guide server on which an integrated site providing an event-specific web page is constructed, (a) a telephone number registration step of receiving registration information of a telephone number and telephone number related to an event from a subscriber terminal; (b) a keyword extraction step of analyzing the description information by sentence, extracting a word from the analyzed sentence, and storing the word as a keyword; (c) a search request receiving step of receiving a search request for a keyword input by a user; (d) a phone number search step of searching for the phone number corresponding to the searched keyword; And (e) a search result providing step of providing the searched telephone number and the description information as a search result; Telephone number guide method comprising a. The method of claim 9, Step (a) is, And dividing and storing the descriptive information for each sentence by the telephone number guide server. The method of claim 9, Step (b) is, And extracting a plurality of the words by the telephone number guide server removing the search and the ending of the sentence of the description information. The method of claim 9, After step (b), And a keyword indexing step of analyzing and storing index information including the sentence number, the number of occurrences of the keyword, and the appearance position of each extracted keyword. The method of claim 9, Step (c) is, And wherein the telephone number guide server receives the search request from a user terminal or a receptionist terminal visiting the web page. The method of claim 12, Step (d) is, And the telephone number guide server sorts the plurality of telephone numbers searched by the keyword according to priority using the index information for sentences corresponding to each telephone number and provides them as a search result. Number guide way. The method of claim 14, Step (d) is, Wherein the telephone number guide server sets a priority to a telephone number having the highest number of occurrences of the keyword among a plurality of searched telephone numbers; Characteristic telephone number guidance method.

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