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WO2015169000A1 - 一种身份识别方法及装置、存储介质 - Google Patents

一种身份识别方法及装置、存储介质 Download PDF

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Publication number
WO2015169000A1
WO2015169000A1 PCT/CN2014/083827 CN2014083827W WO2015169000A1 WO 2015169000 A1 WO2015169000 A1 WO 2015169000A1 CN 2014083827 W CN2014083827 W CN 2014083827W WO 2015169000 A1 WO2015169000 A1 WO 2015169000A1
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WIPO (PCT)
Prior art keywords
voiceprint
user
identity
service
intelligent network
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PCT/CN2014/083827
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English (en)
French (fr)
Inventor
陈安地
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ZTE Corp
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ZTE Corp
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Publication of WO2015169000A1 publication Critical patent/WO2015169000A1/zh
Anticipated expiration legal-status Critical
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    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L17/00—Speaker identification or verification techniques
    • G10L17/02—Preprocessing operations, e.g. segment selection; Pattern representation or modelling, e.g. based on linear discriminant analysis [LDA] or principal components; Feature selection or extraction

Definitions

  • the present invention relates to communication technologies, and in particular, to an identification method and device, and a storage medium
  • the Intelligent Network is a system that can generate and implement new services quickly, easily, flexibly, economically and efficiently. It is not a parallel relationship with the original communication network, but serves the telecommunication network to enhance the functions of the telecommunication network.
  • the combination of a telecommunications network and an intelligent network provides a variety of new services to users throughout the network.
  • the goal of the intelligent network is to serve all communication networks.
  • the intelligent network based on the broadband network is collectively referred to as a broadband intelligent network. So far, various telecom operators have deployed a large number of value-added services on their own networks, which are basically related to Interactive Voice Response (IVR). For example, the self-service voice service provided by the banking system and the self-service flight information inquiry provided by the airlines all reflect the application scenario of the IVR.
  • IVR Interactive Voice Response
  • the security module still has the following problems: After the text password is leaked, illegal personnel can quickly steal funds; after losing the mobile phone, the illegal person can quickly reset the password by losing the identity card number. Misappropriation of funds; transaction process There is no reliable and funny physical identification method. Therefore, voiceprint recognition technology lacks an efficient and reliable control implementation method in the field of mobile payment.
  • an embodiment of the present invention provides an identification method and apparatus for solving the above technical problem.
  • an embodiment of the present invention provides an identity identification method, where the method is applied to an intelligent network service, including: acquiring a user voiceprint A in a user registration process; User voiceprint B is obtained; user identity is determined by comparing the voiceprint A and the voiceprint B.
  • the method further includes: performing a business transaction by the user authenticated by the identity; and the user not passing the identity authentication is denied the business transaction.
  • acquiring the user voiceprint A includes: accessing the user during the user registration process; acquiring the user voiceprint A based on the interactive voice response system IVR operation; and performing the encryption and compression operations
  • the data of the voiceprint A is stored in the library.
  • acquiring the user voiceprint B includes: after receiving the identity verification request, calling the user; and acquiring the user voiceprint B based on the IVR operation.
  • acquiring the user voiceprint comprises: requesting the user to read or answer a random question according to the operation voice prompt based on the IVR operation, thereby acquiring the user voiceprint.
  • comparing the voiceprint A and the voiceprint B is achieved by comparing the voiceprint A and the voiceprint B by noise reduction, encryption, voiceprint extraction, and voiceprint matching operations.
  • the intelligent network service provides an access intelligent network function set through the service switching point SSP, and starts an intelligent network service according to the called number of the user; the intelligent network service passes the service control.
  • the point SCP implements call control processing; wherein, the service logic loaded on the SCP is an IVR value-added service application for implementing voiceprint acquisition and voiceprint recognition.
  • an embodiment of the present invention further provides an identity recognition device, where the device is applied to an intelligent network service, including: a first acquiring module, configured to acquire a user voiceprint A during a user registration process The second obtaining module is configured to acquire the user voiceprint B when the user pre-trades the business; the identity recognition module is configured to perform the user identity by comparing the voiceprint A and the voiceprint B.
  • an intelligent network service including: a first acquiring module, configured to acquire a user voiceprint A during a user registration process
  • the second obtaining module is configured to acquire the user voiceprint B when the user pre-trades the business;
  • the identity recognition module is configured to perform the user identity by comparing the voiceprint A and the voiceprint B.
  • the first obtaining module includes: an access unit configured to access the user during a user registration process; the first obtaining unit configured to acquire a user voiceprint A based on an IVR operation of the interactive voice response system;
  • the saving unit is configured to save the data of the voiceprint A into the library by using an encryption and a compression operation.
  • the second obtaining module includes: an outgoing call unit, configured to: call the user after receiving the identity verification request; and the second obtaining unit is configured to obtain the user voiceprint B based on the IVR operation.
  • the identity recognition module comprises: a comparison unit configured to compare the voiceprint A and the voiceprint B by noise reduction, encryption, voiceprint extraction, and voiceprint matching operations.
  • the embodiment of the invention further provides a storage medium, wherein the storage medium stores a computer program, and the computer program is configured to execute the foregoing identity recognition method.
  • the embodiment of the invention solves the problem that the voiceprint recognition technology lacks an efficient and reliable control implementation method in the mobile payment field in the related art. It can effectively realize terminal-to-server control and data collection through telephone, combine operator intelligent service with terminal transaction APP software, avoid phishing websites and viruses from illegally obtaining user information, and provide reliable for realizing high-value transactions on mobile Internet.
  • Identity authentication environment At the same time, combined with voiceprint recognition, it provides reliability and unique identity authentication. According to the phone prompt, the user performs operations such as voiceprint entry and identity authentication, and the interaction process is friendly and secure.
  • FIG. 1 is a flow chart of an identification method according to an embodiment of the present invention.
  • FIG. 2 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 1 of the present invention
  • FIG. 3 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 2 of the present invention.
  • FIG. 4 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 3 of the present invention.
  • FIG. 5 is a structural block diagram of an identity recognition apparatus according to an embodiment of the present invention.
  • FIG. 6 is a schematic diagram of a network element module of a voiceprint recognition system according to an embodiment of the present invention
  • FIG. 7 is a schematic diagram of a voiceprint acquisition process according to an embodiment of the present invention
  • FIG. 8 is a schematic diagram of a voiceprint recognition process according to an embodiment of the present invention. detailed description
  • the embodiment of the present invention provides an identification method and device.
  • the present invention is further described in detail below with reference to the accompanying drawings and embodiments. . It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
  • FIG. 1 is a flowchart of an identity recognition method according to an embodiment of the present invention. As shown in FIG. 1, the method includes the following steps (step S102). -Step S106):
  • Step S102 The intelligent network service acquires the user voiceprint A during the user registration process.
  • the embodiment provides a preferred implementation manner, that is, the intelligent network service acquires the user voiceprint A during the registration process of the user, including: accessing the intelligent network service during the user registration process; the intelligent network service is based on the interaction Voice response system IVR operation, obtaining user voiceprint A; The energy network service saves the data of voiceprint A into the library through encryption and compression operations.
  • Step S104 The intelligent network service acquires the user voiceprint B when the user performs a business transaction.
  • the embodiment provides a preferred embodiment, that is, when the user pre-traffics the service, the user obtains the voiceprint B.
  • the smart network service receives the identity verification request, and the external call user; The service is based on the IVR operation, and the user's voiceprint B is obtained.
  • Step S106 the intelligent network service performs user identification by comparing the voiceprint A and the voiceprint B.
  • the comparison of the voiceprint A and the voiceprint B can be achieved by the following steps: contrasting the voiceprint A and the voiceprint B by noise reduction, encryption, voiceprint extraction, and voiceprint matching operations.
  • the contrast method of voiceprint is not limited to this, as long as the voiceprint contrast can be accurately and reasonably realized.
  • the authenticated user After that, the authenticated user conducts a business transaction; the unauthenticated user is denied the business transaction.
  • the intelligent network service provides the access intelligent network function set through the service switching point SSP, and starts the intelligent network service according to the called number of the user; the intelligent network service implements call control processing through the service control point SCP; wherein, the SCP is implemented on the SCP.
  • the loaded business logic is an IVR value-added service application that implements voiceprint acquisition and voiceprint recognition.
  • the embodiment of the present invention solves the problem that the voiceprint recognition technology lacks an efficient and reliable control implementation method in the mobile payment field in the related art by using the broadband intelligent network for voiceprint identification. It can effectively realize terminal-to-server control and data collection through telephone, combine operator intelligent service with terminal transaction APP software, avoid phishing websites and viruses from illegally obtaining user information, and provide reliable for realizing high-value transactions on mobile Internet.
  • Identity authentication environment At the same time, it combines voiceprint recognition to provide more reliable and unique identity authentication. According to the phone prompt, the user performs operations such as voiceprint entry and identity authentication, and the interaction process is friendly and secure.
  • the intelligent network service is based on the IVR operation, and the user voiceprint is obtained.
  • the intelligent network service is based on the IVR operation, and requests the user to read or answer the random question according to the operation voice prompt, and obtain the user voiceprint accordingly.
  • the present invention has been achieved based on the advantages of the broadband intelligent network IVR application.
  • the object of the present invention is to provide a broadband intelligent network service control mobile terminal for voiceprint identification.
  • the embodiment of the present invention provides an audiovisual collection and identity control control from the terminal to the operator to the server through the IVR process in the broadband intelligent network, and the service application and the broadband service of the terminal.
  • the IVR operation is an example.
  • the service of the terminal can be a payment application or a banking application.
  • FIG. 2 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 1 of the present invention. As shown in FIG. 2, the flow includes, but is not limited to, the following implementation steps:
  • Step S202 The user terminal registers by using a payment application software.
  • Step S204 During the registration process, the software prompts the user to automatically dial a fixed number, access the smart network service, and perform an IVR operation.
  • Step S206 The IVR operation requests the user to read the user's voiceprint A according to the operation voice prompt, read a paragraph or answer a random question.
  • Step S208 the voiceprint data is saved into the library by encryption, compression, or the like.
  • Step S210 When the user is trading in the mobile network, the terminal payment application sends an identity verification request to the intelligent network service.
  • Step S212 The intelligent network service calls the user terminal, and after the user connects, according to the IVR prompt, the user repeatedly reads or answers the random question to obtain the current voiceprint B.
  • Step S214 the intelligent network service uses the contrast voiceprint A and the voiceprint B for identity recognition.
  • Step S216 The intelligent network returns the information of whether the identity authentication is passed to the terminal application, and the user who passes the identity authentication can continue the transaction, otherwise the terminal application rejects the transaction.
  • FIG. 3 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 2 of the present invention, as shown in FIG.
  • the process includes, but is not limited to, the following implementation steps:
  • Step S302 the user registers by using the bank terminal application software.
  • Step S304 During the registration process, the software prompts the user to automatically dial a fixed number, access the smart network service, and perform an IVR operation.
  • Step S306 the IVR operation requests the user to read the user's voiceprint A according to the operation voice prompt, read a paragraph or answer a random question.
  • Step S308 the voiceprint data is saved into the library by encryption, compression, or the like.
  • Step S310 the user performs a permission change or a service opening operation in the bank terminal application software, and the bank terminal application software sends the identity authentication request to the broadband intelligent network identity authentication service.
  • Step S312 The intelligent network service calls the user terminal, and after the user connects, according to the IVR prompt, the user repeatedly reads or answers the random question to obtain the current voiceprint B.
  • FIG. 4 is a flow chart of voiceprint recognition of a broadband intelligent network according to Embodiment 3 of the present invention. As shown in FIG. 4, the process includes but is not limited to the following implementation steps:
  • Step S402 the user registers by using the bank terminal application software.
  • Step S404 During the registration process, the software prompts the user to automatically dial a fixed number, access the smart network service, and perform an IVR operation.
  • Step S406 the IVR operation requests the user to read the user's voiceprint A according to the operation voice prompt, read a paragraph or answer a random question.
  • Step S408 the voiceprint data is saved into the library by encryption, compression, or the like.
  • Step S410 the user performs a permission change or a service opening operation in the self-service voice service provided by the bank, and the bank independent voice service is transferred to the broadband intelligent network identity authentication service, or has Integration of the business.
  • Step S412 the user reads a paragraph or answers a random question on the phone according to the IVR voice prompt, and obtains the user voice pattern B.
  • Step S414 the intelligent network service uses the contrast voiceprint A and the voiceprint B for identity recognition.
  • Step S416 The intelligent network returns the information of whether the identity authentication is passed to the bank autonomous voice service system, and the user who passes the identity authentication can continue to operate, otherwise the terminal application refuses to operate.
  • broadband networks and their broadband intelligent networks are currently deployed in various operator systems.
  • a large number of value-added services are deployed based on broadband intelligent networks.
  • the IVR application built on the broadband intelligent network provides an excellent identity recognition environment for VIP users by taking advantage of its high security and friendly interaction process.
  • FIG. 5 is a structural block diagram of an identity recognition apparatus according to an embodiment of the present invention. As shown in FIG. 5, the apparatus includes: a first acquisition module 10, a second acquisition module 20, and an identity recognition module 30. The structure is described in detail below.
  • the first obtaining module 10 is configured to obtain the user voiceprint A during the user registration process.
  • the second obtaining module 20 is configured to acquire the user voiceprint B when the user pre-trades the business.
  • the identity module 30 is configured to perform user identification by comparing the voiceprint A and the voiceprint B.
  • the service based on the broadband intelligent network for voiceprint identification is solved, and the problem that the voiceprint recognition technology lacks an efficient and reliable control implementation method in the mobile payment field is solved. It can effectively realize terminal-to-server control and data collection through telephone, combine operator intelligent service with terminal transaction APP software, avoid phishing websites and viruses from illegally obtaining user information, and provide reliable for realizing high-value transactions on mobile Internet.
  • Identity authentication environment At the same time, combined with voiceprint recognition, it provides reliability and unique identity authentication. The user enters according to the phone prompt The operation of voice recording, identity authentication, etc., the interaction process is friendly and secure.
  • the above identity recognition module comprises: a comparison unit configured to compare the voiceprint A and the voiceprint B by noise reduction, encryption, voiceprint extraction, and voiceprint matching operations.
  • a comparison unit configured to compare the voiceprint A and the voiceprint B by noise reduction, encryption, voiceprint extraction, and voiceprint matching operations.
  • the method of contrasting voiceprint is not limited to this, as long as the voiceprint contrast can be accurately and reasonably realized.
  • the first obtaining unit includes: a first acquiring subunit, configured to request the user to read or answer a random question according to the operation voice prompt according to the IVR operation, thereby obtaining the user voiceprint A;
  • the second obtaining module 20 includes: an outbound call unit configured to: call the user after receiving the identity verification request; and the second acquiring unit, configured to acquire the user voiceprint B based on the IVR operation.
  • the second obtaining unit includes: a second acquiring subunit configured to request the user to read or answer a random question according to the operation voice prompt based on the IVR operation, thereby obtaining the user voice B.
  • a schematic diagram of a network element module of the voiceprint recognition system shown in FIG. 6 includes, but is not limited to, the following network element modules:
  • the business user is the business service object.
  • Terminal application Application software for mobile network transactions on mobile communication devices such as mobile phones and pads used by users.
  • Intelligent network service Through the service switching point (SSP, Servcie Switch Point): Provides access to the intelligent network function set, triggers the intelligent network service according to the called number of the user; through the service control point (SCP, Service Control Point) implements call control processing, and the business logic loaded thereon is an IVR value-added service application that implements voiceprint acquisition and voiceprint recognition.
  • SSP Service switching point
  • SCP Service Control Point
  • the media server Receives service requests, provides operations such as playback, recording, and dual-tone multi-frequency (DTMF), and reports the corresponding operation results to the intelligent network service.
  • MS Media Server
  • Voiceprint recognition module Responsible for processing voice-related algorithms including noise reduction, encryption, voiceprint extraction, and voiceprint matching.
  • IVR services including but not limited to bank independent voice service systems, IVR service interaction services.
  • FIG. 7 is a schematic diagram of a voiceprint acquisition process according to an embodiment of the present invention. As shown in FIG. 7, the process includes the following steps:
  • Step S1101 The user dials a broadband service access code through the terminal.
  • Step S1102 The broadband network SSP triggers the corresponding broadband service (voiceprint identification service).
  • Step S1103 The service performs business logic function processing, and processes the IVR operation.
  • Step S1104 Acquire data related to IVR operation (for example, a playback scene, control parameters, etc.).
  • Step S1106 Acquire a user recording, and the IVR operation ends.
  • Step S1107 The IV result processing module returns the IVR operation result (recording result) to the IVR operation request service, and if it succeeds, executes S1108, and if it fails, executes S1110.
  • Step S1108 Release the broadband service call.
  • Step S1109 The service continues the subsequent processing of the IVR operation, stores the recording to the voiceprint recognition module, and associates with the user.
  • Step S1110 The intelligent network service ends.
  • Step S1201 The user initiates an identity authentication request through the terminal.
  • Step S1202 The terminal connects to the intelligent network service by using the SSP, and accesses the user number by means of message access.
  • Step S1203 The intelligent network service calls the user through the SSP, returns a result (whether or not it is called), and performs S1204 for interworking, otherwise, executes S1216.
  • Step S1204 The user connects to the service, and the service performs the business logic function processing, and processes the IV operation.
  • Step S1205 Acquire IV operation related data (such as a playback scene, control parameters, etc.).
  • Step S1206 The IV operation module instructs the MS to perform IV operations (playing, recording, DTMF, etc.).
  • Step S1207 Acquire a user recording, and the IVR operation ends.
  • Step S1208 The IV result processing module returns the IVR operation result (recording result) to the IVR operation request service, and if successful, executes S1209, and if it fails, executes S1216.
  • Step S1209 Release the broadband service call.
  • Step S1210 The service continues with the subsequent processing of the IVR operation, and the recording is recorded to the voiceprint recognition module.
  • Step S1212 The voiceprint recognition module performs voiceprint recognition, and returns the recognition result to the intelligent service.
  • Step S1213 The intelligent service returns the authentication result to the user terminal, and executes S1216.
  • Step S1214 Returning the associated voiceprint acquisition failure to the intelligent network service.
  • Step S1215 The intelligent network service sends a message prompting the user to input the voiceprint to the user terminal.
  • Step S1216 The intelligent network service ends.
  • the above method and system of the embodiments of the present invention can fully utilize the advantages of the broadband intelligent network, and realize the voiceprint identity authentication by the IVR control user by using the media server.
  • the effective business IVR operation is simple and usable, improving the quality of business services and better meeting customer needs.
  • the reliability of the authentication process and the accuracy of the identification are enhanced.
  • the embodiment of the invention further describes a storage medium, wherein the storage medium stores a computer program, and the computer program is configured to execute the identification method of the foregoing embodiments.
  • the embodiment of the present invention solves the problem that the voiceprint recognition technology lacks an efficient and reliable control implementation method in the mobile payment field in the related art. It can effectively realize terminal-to-server control and data collection through telephone, combine operator intelligent service with terminal transaction APP software, avoid phishing websites and viruses from illegally obtaining user information, and provide reliable for realizing high-value transactions on mobile Internet.
  • Identity authentication environment At the same time, combined with voiceprint recognition, it provides reliability and unique identity authentication. According to the phone prompt, the user performs operations such as voice recording and identity authentication, and the interaction process is friendly and safe.
  • the invention can effectively realize terminal-to-server control and data collection through telephone, combine operator intelligent service with terminal transaction APP software, avoid phishing websites and viruses illegally obtaining user information, and provide high-value transaction on mobile internet.
  • a reliable authentication environment At the same time, it combines voiceprint recognition to provide more reliable and unique identity authentication. According to the telephone prompt, the user performs operations such as voiceprint entry and identity authentication, and the interaction process is friendly and secure.

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  • Engineering & Computer Science (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

公开了一种身份识别方法及装置、存储介质。其中，该方法应用于智能网业务，包括：在用户注册过程中，获取用户声纹A；在用户预进行业务交易时，获取用户声纹B；通过对比所述声纹A和所述声纹B，进行用户身份识别。通过采用基于宽带智能网进行声纹身份识别的业务，解决了相关技术中声纹识别技术在移动支付领域缺少高效可靠的控制实施方法的问题。可有效通过电话实现终端到服务端的控制和数据采集，将运营商智能业务与终端交易APP软件相结合，避免钓鱼网站和病毒非法获取用户信息，为在移动互联网上实现高额交易提供可靠的身份认证环境。同时结合声纹识别，提供可靠性、唯一性更高的身份认证。

Description

一种身份识别方法及装置、 存储介质 技术领域
本发明涉及通信技术， 特别是涉及一种身份识别方法及装置、 存储介
背景技术
随着计算机技术和通信技术的发展， 信息传输的手段发生了极大的变 化。 人们对各种业务的需求， 也越来越提高， 要求业务的种类越来越多样 化， 如语音、 数据、 图像等各种业务， 使得多媒体业务的需求迅速上升。 同时移动网络快速发展， 移动终端上也出现多媒体、 支付等多种业务， 为 了满足上述业务迅速上升的需求， 这就要求网络建设向宽带化、 智能化、 综合化方向发展。 使得宽带网络成为适应上述业务需求的一种必备网络。
智能网 （Intelligent Network )是能快速、 方便、 灵活、 经济、 有效的生 成和实现各种新业务的体系。 它与原有的通信网络不是并列的关系， 而是 服务于电信网络， 使电信网络的功能增强。 电信网络与智能网结合， 即可 向整个网络的用户提供各种新业务。 智能网目标是为所有的通信网络服务。 把建立在宽带网络基础之上的智能网统称为宽带智能网。 到目前为止， 各 个电信运营商都在自己的网络上部署了大量的增值业务， 这些增值业务基 本都与交互式语音应答系统（ IVR， Interactive Voice Response )相关。 例如， 拨打银行系统提供的自助语音服务、 航空公司提供的自助式航班信息查询 等无不体现着 IVR的应用场景。
目前移动支付领域和声紋识别技术已经成熟， 但是安全模块还存在以 下问题： 文本密码泄露后， 非法人员可以快速盗用资金； 丟失手机后， 非 法人员可以通过丟失人身份证号码， 快速重置密码， 盗用资金； 交易过程 中没有可靠搞笑的物理识别身份方法。 因此， 声紋识别技术在移动支付领 域缺少高效可靠的控制实施方法。
针对相关技术中声紋识别技术在移动支付领域缺少高效可靠的控制实 施方法的问题， 目前尚未提出有效的解决方案。 发明内容
针对相关技术中声紋识别技术在移动支付领域缺少高效可靠的控制实 施方法的问题， 本发明实施例提供了一种身份识别方法及装置， 用以解决 上述技术问题。
根据本发明的一个方面， 本发明实施例提供了一种身份识别方法， 其 中，该方法应用于智能网业务， 包括：在用户注册过程中，获取用户声紋 A; 在用户预进行业务交易时， 获取用户声紋 B; 通过对比所述声紋 A和所述 声紋 B， 进行用户身份识别。
优选地， 进行用户身份识别之后， 所述方法还包括： 通过身份认证的 用户进行业务交易； 未通过身份认证的用户被拒绝进行业务交易。
优选地， 在用户的注册过程中， 获取用户声紋 A包括： 在用户注册过 程中， 接入所述用户； 基于交互式语音应答系统 IVR操作， 获取用户声紋 A; 通过加密、 压缩操作， 将所述声紋 A的数据保存入库。
优选地， 在用户预进行业务交易时， 获取用户声紋 B包括： 接收到身 份验证请求后， 外呼所述用户； 基于所述 IVR操作， 获取用户声紋 B。
优选地，基于所述 IVR操作， 获取用户声紋包括： 基于所述 IVR操作， 请求用户根据操作语音提示， 朗读或者回答随机问题， 据此获取用户声紋。
优选地，对比所述声紋 A和所述声紋 B通过以下步骤实现：通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比所述声紋 A和所述声紋 B。
优选地，所述智能网业务通过业务交换点 SSP提供接入智能网功能集， 根据所述用户的被叫号码出发智能网业务； 所述智能网业务通过业务控制 点 SCP实现呼叫控制处理； 其中， 所述 SCP上加载的业务逻辑为实现声紋 获取和声紋识别的 IVR增值业务应用。
根据本发明的另一方面， 本发明实施例还提供了一种身份识别装置， 其中， 该装置应用于智能网业务， 包括： 第一获取模块， 配置为在用户注 册过程中， 获取用户声紋 A; 第二获取模块， 配置为在用户预进行业务交 易时， 获取用户声紋 B; 身份识别模块， 配置为通过对比所述声紋 A和所 述声紋 B， 进行用户身份识别。
优选地， 所述第一获取模块包括： 接入单元， 配置为在用户注册过程 中， 接入所述用户； 第一获取单元， 配置为基于交互式语音应答系统 IVR 操作， 获取用户声紋 A; 保存单元， 配置为通过加密、 压缩操作， 将所述 声紋 A的数据保存入库。
优选地， 所述第二获取模块包括： 外呼单元， 配置为在接收到身份验 证请求后， 外呼所述用户； 第二获取单元， 配置为基于所述 IVR操作， 获 取用户声紋 B。
优选地， 所述身份识别模块包括： 对比单元， 配置为通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比所述声紋 A和所述声紋 B。
本发明实施例还提供了一种存储介质， 所述存储介质中存储有计算机 程序， 所述计算机程序配置为执行前述的身份识别方法。
本发明实施例釆用基于宽带智能网进行声紋身份识别的业务， 解决了 相关技术中声紋识别技术在移动支付领域缺少高效可靠的控制实施方法的 问题。 可以有效通过电话实现终端到服务端的控制和数据釆集， 将运营商 智能业务与终端交易 APP软件相结合， 避免钓鱼网站和病毒非法获取用户 信息， 为在移动互联网上实现高额交易提供可靠的身份认证环境。 同时结 合声紋识别， 提供可靠性、 唯一性更高的身份认证。 用户根据电话提示， 进行声紋录入、 身份认证等操作， 交互过程友好、 安全。 上述说明仅是本发明技术方案的概述， 为了能够更清楚了解本发明的 技术手段， 而可依照说明书的内容予以实施， 并且为了让本发明的上述和 其它目的、 特征和优点能够更明显易懂， 以下特举本发明的具体实施方式。 附图说明
图 1 是根据本发明实施例的身份识别方法流程图；
图 2 是根据本发明实施例一的宽带智能网声紋识别流程图；
图 3 是根据本发明实施例二的宽带智能网声紋识别流程图；
图 4 是根据本发明实施例三的宽带智能网声紋识别流程图；
图 5 是根据本发明实施例的身份识别装置结构框图；
图 6 是根据本发明实施例的声紋识别系统的网元模块示意图； 图 7 是根据本发明实施例的声紋获取流程示意图；
图 8 是根据本发明实施例的声紋识别流程示意图。 具体实施方式
为了解决相关技术中声紋识别技术在移动支付领域缺少高效可靠的控 制实施方法的问题， 本发明实施例提供了一种身份识别方法及装置， 以下 结合附图以及实施例， 对本发明进行进一步详细说明。 应当理解， 此处所 描述的具体实施例仅仅用以解释本发明， 并不限定本发明。
本实施例提供了一种身份识别方法， 该方法可以在智能网业务中实现， 图 1是根据本发明实施例的身份识别方法流程图， 如图 1所示， 该方法包 括以下步骤 (步骤 S102-步骤 S106 ):
步骤 S102， 智能网业务在用户注册过程中， 获取用户声紋 A。
在该步骤中， 本实施例提供了一种优选实施方式， 即智能网业务在用 户的注册过程中， 获取用户声紋 A包括： 用户注册过程中， 接入智能网业 务； 智能网业务基于交互式语音应答系统 IVR操作， 获取用户声紋 A; 智 能网业务通过加密、 压缩操作， 将声紋 A的数据保存入库。
步骤 S104， 智能网业务在用户预进行业务交易时， 获取用户声紋 B。 在该步骤中， 本实施例提供了一种优选实施方式， 即智能网业务在用 户预进行业务交易时， 获取用户声紋 B 包括： 智能网业务接收到身份验证 请求后， 外呼用户； 智能网业务基于 IVR操作， 获取用户声紋 B。
步骤 S106，智能网业务通过对比声紋 A和声紋 B，进行用户身份识别。 在该步骤中， 优选地， 对比声紋 A和声紋 B可以通过以下步骤实现： 通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比声紋 A和声紋 B。 当然 声紋对比手段并不仅限于此， 只要能够准确合理的实现声紋对比即可。
在此之后， 通过身份认证的用户进行业务交易； 未通过身份认证的用 户被拒绝进行业务交易。
在本实施例中， 智能网业务通过业务交换点 SSP提供接入智能网功能 集，根据用户的被叫号码出发智能网业务；智能网业务通过业务控制点 SCP 实现呼叫控制处理； 其中， SCP上加载的业务逻辑为实现声紋获取和声紋 识别的 IVR增值业务应用。
本发明实施例釆用基于宽带智能网进行声紋身份识别的业务， 解决了 相关技术中声紋识别技术在移动支付领域缺少高效可靠的控制实施方法的 问题。 可以有效通过电话实现终端到服务端的控制和数据釆集， 将运营商 智能业务与终端交易 APP软件相结合， 避免钓鱼网站和病毒非法获取用户 信息， 为在移动互联网上实现高额交易提供可靠的身份认证环境。 同时结 合声紋识别， 提供可靠性、 唯一性更高的身份认证。 用户根据电话提示， 进行声紋录入、 身份认证等操作， 交互过程友好、 安全。
在本实施例中， 智能网业务基于 IVR操作， 获取用户声紋包括： 智能 网业务基于 IVR操作， 请求用户根据操作语音提示， 朗读或者回答随机问 题， 据此获取用户声紋。 鉴于上述描述， 基于宽带智能网 IVR应用优势， 实现了本发明的技术 方案本次发明。 本发明的目的在于提供一种宽带智能网业务控制移动终端 进行声紋身份识别。
实施例一
为解决目前移动网络中交易安全缺陷， 本发明实施例提供一种在宽带 智能网中通过 IVR流程， 完成终端到运营商到服务端的声紋釆集和身份识 别控制， 以终端的业务应用和宽带业务 IVR操作为例说明。 终端的业务可 以是支付应用或者银行应用等。
图 2是根据本发明实施例一的宽带智能网声紋识别流程图， 如图 2所 示， 该流程包括但不限于以下实现步骤：
步骤 S202， 用户终端通过支付应用软件进行注册。
步骤 S204， 注册过程中软件提示用户或是自动拨打固定号码， 接入智 能网业务， 进行 IVR操作。
步骤 S206， IVR操作请求用户根据操作语音提示， 读一段话或是回答 随机问题， 获取用户声紋 A。
步骤 S208， 通过加密、 压缩等方法将声紋数据保存入库。
步骤 S210， 用户在移动网络中交易时， 终端支付应用软件向智能网业 务发送身份验证请求。
步骤 S212， 智能网业务外呼用户终端， 用户接通后根据 IVR提示， 再 次进行朗读或回答随机问题， 获取当前声紋 B。
步骤 S214， 智能网业务用过对比声紋 A和声紋 B进行身份识别。 步骤 S216， 智能网将身份认证是否通过的信息， 返回到终端应用， 通 过身份认证的用户可以继续交易， 否则终端应用拒绝交易。
实施例二
图 3是根据本发明实施例二的宽带智能网声紋识别流程图， 如图 3所 示， 该流程包括但不限于以下实现步骤：
步骤 S302， 用户通过银行终端应用软件进行注册。
步骤 S304， 注册过程中软件提示用户或是自动拨打固定号码， 接入智 能网业务， 进行 IVR操作。
步骤 S306， IVR操作请求用户根据操作语音提示， 读一段话或是回答 随机问题， 获取用户声紋 A。
步骤 S308， 通过加密、 压缩等方法将声紋数据保存入库。
步骤 S310， 用户在银行终端应用软件中发生权限改动或是业务开通等 操作， 银行终端应用软件发送身份认证请求到宽带智能网身份认证业务。
步骤 S312， 智能网业务外呼用户终端， 用户接通后根据 IVR提示， 再 次进行朗读或回答随机问题， 获取当前声紋 B。
步骤 S314， 智能网业务用过对比声紋 A和声紋 B进行身份识别。 步骤 S316， 智能网将身份认证是否通过的信息， 返回到终端应用， 通 过身份认证的用户可以继续交易， 否则终端应用拒绝交易。
实施例三
图 4是根据本发明实施例三的宽带智能网声紋识别流程图， 如图 4所 示， 该流程包括但不限于以下实现步骤：
步骤 S402， 用户通过银行终端应用软件进行注册。
步骤 S404， 注册过程中软件提示用户或是自动拨打固定号码， 接入智 能网业务， 进行 IVR操作。
步骤 S406， IVR操作请求用户根据操作语音提示， 读一段话或是回答 随机问题， 获取用户声紋 A。
步骤 S408， 通过加密、 压缩等方法将声紋数据保存入库。
步骤 S410， 用户在银行提供的自助语音服务中发生权限改动或是业务 开通等操作， 银行自主语音服务转接到宽带智能网身份认证业务， 或是已 经集成该业务。
步骤 S412， 用户根据 IVR语音提示， 在电话中读一段话或是回答随机 问题， 获取用户声紋 B。
步骤 S414， 智能网业务用过对比声紋 A和声紋 B进行身份识别。
步骤 S416， 智能网将身份认证是否通过的信息， 返回到银行自主语音 服务系统， 通过身份认证的用户可以继续操作， 否则终端应用拒绝操作。
随着电信技术的迅猛发展， 目前宽带网络及其宽带智能网在各个运营 商系统中普及部署。 同样， 基于宽带智能网也部署了大量的增值业务。 建 立在宽带智能网上的 IVR应用， 利用自身安全性高， 交互过程友好的优势， 为 VIP用户提供优秀的身份识别环境。
对应于上述实施例介绍的身份识别方法， 本实施例提供了一种身份识 别装置， 该装置可以设置在智能网业务中， 用以实现上述实施例。 图 5是 根据本发明实施例的身份识别装置结构框图， 如图 5 所示， 该装置包括： 第一获取模块 10、 第二获取模块 20和身份识别模块 30。 下面对该结构进 行详细介绍。
第一获取模块 10， 配置为在用户注册过程中， 获取用户声紋 A。
第二获取模块 20， 配置为在用户预进行业务交易时， 获取用户声紋 B。 身份识别模块 30， 配置为通过对比所述声紋 A和所述声紋 B， 进行用 户身份识别。
本实施例釆用基于宽带智能网进行声紋身份识别的业务， 解决了相关 技术中声紋识别技术在移动支付领域缺少高效可靠的控制实施方法的问 题。 可以有效通过电话实现终端到服务端的控制和数据釆集， 将运营商智 能业务与终端交易 APP软件相结合， 避免钓鱼网站和病毒非法获取用户信 息， 为在移动互联网上实现高额交易提供可靠的身份认证环境。 同时结合 声紋识别， 提供可靠性、 唯一性更高的身份认证。 用户根据电话提示， 进 行声紋录入、 身份认证等操作， 交互过程友好、 安全。
上述第一获取模块 10包括： 接入单元， 配置为在用户注册过程中， 接 入该用户； 第一获取单元， 配置为基于交互式语音应答系统 IVR操作， 获 取用户声紋 A; 保存单元， 配置为通过加密、 压缩操作， 将所述声紋 A的 数据保存入库。
优选地， 上述身份识别模块包括： 对比单元， 配置为通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比所述声紋 A和所述声紋 B。 当然声紋对比 手段并不仅限于此， 只要能够准确合理的实现声紋对比即可。
优选地， 上述第一获取单元包括： 第一获取子单元， 配置为基于所述 IVR操作， 请求用户根据操作语音提示， 朗读或者回答随机问题， 据此获 取用户声紋 A;
上述第二获取模块 20包括： 外呼单元， 配置为在接收到身份验证请求 后， 外呼所述用户； 第二获取单元， 配置为基于所述 IVR操作， 获取用户 声紋 B。
优选地， 上述第二获取单元包括： 第二获取子单元， 配置为基于所述 IVR操作， 请求用户根据操作语音提示， 朗读或者回答随机问题， 据此获 取用户声紋 B。
下面介绍一种实现本发明技术方案的声紋识别系统， 为实现上述发明 内容， 如图 6所示的声紋识别系统的网元模块示意图， 本系统包括但不限 于以下网元模块：
用户： 业务使用者即业务服务对象。
终端应用： 用户使用的手机、 pad等移动通讯设备上参与移动网络交易 的应用软件。
智能网业务： 通过业务交换点（SSP， Servcie Switch Point ): 提供接入 智能网功能集，根据用户被叫号码触发智能网业务；通过业务控制点（SCP， Service Control Point )实现呼叫控制处理， 其上加载的业务逻辑为实现声紋 获取和声紋识别的 IVR增值业务应用。
媒体服务器（MS， Media Server ): 接收业务请求， 提供放音、 录音、 双音多频 （DTMF， Dual Tone Multi Frequency )等操作， 并把相应操作结 果上报给智能网业务。
声紋识别模块： 负责处理包括降噪、 加密、 声紋提取、 声紋匹配等声 紋相关算法处理。
其他 IVR业务： 包括但不限于银行自主语音服务系统等， IVR服务交 互业务。
下面基于上述系统， 对声紋获取流程进行介绍。 图 7是根据本发明实 施例的声紋获取流程示意图， 如图 7所示， 该流程包括如下步骤：
步骤 S1101 : 用户通过终端拨打宽带业务接入码。
步骤 S1102: 宽带网络 SSP触发相应宽带业务（声紋识别业务）。
步骤 S1103:业务进行业务逻辑功能处理， 处理进行 IVR操作。
步骤 S1104: 获取 IVR操作相关数据（例如放音场景， 控制参数等）。 步骤 S1105: IVR操作模块指示 MS进行 IV 操作 (放音、录音、 DTMF 等)。
步骤 S1106: 获取用户录音， IVR操作结束。
步骤 S1107: IV 结果处理模块回送 IVR操作结果 (录音结果）到 IVR 操作请求业务， 若成功则执行 S1108, 若失败则执行 S1110。
步骤 S1108: 释放宽带业务呼叫。
步骤 S1109: 业务继续 IVR操作后续处理， 存储录音到声紋识别模块， 并关联到该用户。
步骤 S1110: 智能网业务结束。
下面基于上述系统， 对声紋识别流程进行介绍。 图 8是根据本发明实 施例的声紋识别流程示意图， 如图 8所示， 该流程包括如下步骤： 步骤 S1201 : 用户通过终端发起身份认证请求。
步骤 S1202: 终端将请求通过 SSP， 以消息接入的方式， 连接到智能网 业务， 并携带该用户号码。
步骤 S1203: 智能网业务通过 SSP外呼该用户，返回结果（是否呼通）， 互通执行 S1204， 否则执行 S1216。
步骤 S1204:用户接通业务，业务进行业务逻辑功能处理，处理进行 IV 操作。
步骤 S1205: 获取 IV 操作相关数据 (例如放音场景， 控制参数等）。 步骤 S1206: IV 操作模块指示 MS进行 IV 操作 (放音、录音、 DTMF 等)。
步骤 S1207: 获取用户录音， IVR操作结束。
步骤 S1208: IV 结果处理模块回送 IVR操作结果 (录音结果）到 IVR 操作请求业务， 若成功则执行 S1209, 若失败则执行 S1216。
步骤 S1209: 释放宽带业务呼叫。
步骤 S1210: 业务继续 IVR操作后续处理， 存储录音到声紋识别模块。 步骤 S1211 :声紋识别模提取之前与该用户关联的声紋，返回提取结果， 若成功则执行 S1212, 若失败则执行 S1214。
步骤 S1212: 声紋识别模块进行声紋识别， 返回识别结果到智能业务。 步骤 S1213: 智能业务返回认证结果到用户终端， 执行 S1216。
步骤 S1214: 返回关联声紋获取失败到智能网业务。
步骤 S1215: 智能网业务发送提示用户录入声紋的消息到用户终端。 步骤 S1216: 智能网业务结束。
综上所述， 利用本发明实施例的上述方法和系统， 可充分发挥宽带智 能网优势， 借助媒体服务器来实现 IVR控制用户进行声紋身份认证， 一方 面有效业务 IVR操作简单可用性强， 提升业务服务质量， 更好满足客户需 求。 另一方面， 加强认证过程的可靠性和身份识别的准确度。 第三， 提高 用户终端应用安全性， 加强用户应用在用户群中的可信度。 第四， 可以加 快业务开发， 为运营商提供一个消费接口。
本发明实施例还记载了一种存储介质， 所述存储介质中存储有计算机 程序， 所述计算机程序配置为执行前述各实施例的身份识别方法。
从以上的描述中可知， 本发明实施例釆用基于宽带智能网进行声紋身 份识别的业务， 解决了相关技术中声紋识别技术在移动支付领域缺少高效 可靠的控制实施方法的问题。 可以有效通过电话实现终端到服务端的控制 和数据釆集， 将运营商智能业务与终端交易 APP软件相结合， 避免钓鱼网 站和病毒非法获取用户信息， 为在移动互联网上实现高额交易提供可靠的 身份认证环境。 同时结合声紋识别， 提供可靠性、 唯一性更高的身份认证。 用户根据电话提示， 进行声紋录入、 身份认证等操作， 交互过程友好、 安 全。
尽管为示例目的， 已经公开了本发明的优选实施例， 本领域技术人员 将意识到各种改进、 增加和取代也是可能的， 因此， 本发明的范围应当不 限于上述实施例。
工业实用性
本发明可以有效通过电话实现终端到服务端的控制和数据釆集， 将运 营商智能业务与终端交易 APP软件相结合， 避免钓鱼网站和病毒非法获取 用户信息， 为在移动互联网上实现高额交易提供可靠的身份认证环境。 同 时结合声紋识别， 提供可靠性、 唯一性更高的身份认证。 用户根据电话提 示， 进行声紋录入、 身份认证等操作， 交互过程友好、 安全。

Claims

权利要求书
1、 一种身份识别方法， 应用于智能网业务， 包括：
在用户注册过程中， 获取用户声紋 A;
在所述用户预进行业务交易时， 获取用户声紋 B;
通过对比所述声紋 A和所述声紋 B， 进行所述用户的身份识别。
2、 如权利要求 1所述的方法， 其中， 在用户注册过程中， 获取用户声 紋 A包括：
在用户注册过程中， 接入所述用户；
基于交互式语音应答系统 IVR操作， 获取用户声紋 A;
通过加密、 压缩操作， 将所述声紋 A的数据保存入库。
3、 如权利要求 1所述的方法， 其中， 在用户预进行业务交易时， 获取 用户声紋 B包括：
接收到身份验证请求后， 外呼所述用户；
基于所述 IVR操作， 获取用户声紋 B。
4、 如权利要求 2或 3所述的方法， 其中， 基于所述 IVR操作， 获取用 户声紋包括：
基于所述 IVR操作， 请求用户根据操作语音提示， 朗读或者回答随机 问题， 据此获取用户声紋。
5、 如权利要求 1 所述的方法， 其中， 对比所述声紋 A和所述声紋 B 通过以下步骤实现：
通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比所述声紋 A和所述 声紋 B。
6、 如权利要求 1所述的方法， 其中， 通过对比所述声紋 A和所述声紋 B, 进行用户身份识别之后， 所述方法还包括：
通过身份认证的用户进行业务交易； 未通过身份认证的用户被拒绝进 行业务交易。
7、 如权利要求 1所述的方法， 其中， 所述智能网业务通过业务交换点 SSP提供接入智能网功能集， 根据所述用户的被叫号码出发智能网业务； 所述智能网业务通过业务控制点 SCP实现呼叫控制处理； 其中， 所述 SCP 上加载的业务逻辑为实现声紋获取和声紋识别的 IVR增值业务应用。
8、 一种身份识别装置， 所述装置应用于智能网业务， 包括：
第一获取模块， 配置为在用户注册过程中， 获取用户声紋 A;
第二获取模块， 配置为在用户预进行业务交易时， 获取用户声紋 B; 身份识别模块， 配置为通过对比所述声紋 A和所述声紋 B， 进行用户 身份识别。
9、 如权利要求 8所述的装置， 其中， 所述第一获取模块包括： 接入单元， 配置为在用户注册过程中， 接入所述用户；
第一获取单元， 配置为基于交互式语音应答系统 IVR操作， 获取用户 声紋 A;
保存单元， 配置为通过加密、 压缩操作， 将所述声紋 A的数据保存入 库。
10、 如权利要求 8所述的装置， 其中， 所述第二获取模块包括： 外呼单元， 配置为在接收到身份验证请求后， 外呼所述用户； 第二获取单元， 配置为基于所述 IVR操作， 获取用户声紋 B。
11、 如权利要求 8所述的装置， 其中， 所述身份识别模块包括： 对比单元， 配置为通过降噪、 加密、 声紋提取、 声紋匹配操作， 对比 所述声紋 A和所述声紋 B。
12、 一种存储介质， 所述存储介质中存储有计算机程序， 所述计算机 程序配置为执行权利要求 1至 7任一项所述的身份识别方法。
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