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WO2007133753A3 - System and method for processing orders from a menu - Google Patents

System and method for processing orders from a menu Download PDF

Info

Publication number
WO2007133753A3
WO2007133753A3 PCT/US2007/011584 US2007011584W WO2007133753A3 WO 2007133753 A3 WO2007133753 A3 WO 2007133753A3 US 2007011584 W US2007011584 W US 2007011584W WO 2007133753 A3 WO2007133753 A3 WO 2007133753A3
Authority
WO
WIPO (PCT)
Prior art keywords
menu
user
presented
items
order
Prior art date
Application number
PCT/US2007/011584
Other languages
French (fr)
Other versions
WO2007133753A2 (en
Inventor
Richard Grant
Original Assignee
Ordercatcher Llc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ordercatcher Llc filed Critical Ordercatcher Llc
Publication of WO2007133753A2 publication Critical patent/WO2007133753A2/en
Publication of WO2007133753A3 publication Critical patent/WO2007133753A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Methods for presenting options on a telephone based, tree-structured, ordering system. The methods include re-sequencing the menus based upon the individual user' s ordering history. When a menu is re- sequenced, the new order of the menu is structured so that the individual menu items are presented to the user in the order deemed to reflect the likelihood that the user will most likely order the first item on the menu. The second-most-likely-to-be-ordered item is presented second, and so on. Additionally, the user may navigate through the menu either by following the menu, or by choosing items from anywhere on the menu, even if the option selected is not one currently being presented to the user. The user may also navigate through the menu tree in a non-linear fashion, such as by repeating or skipping menu items.
PCT/US2007/011584 2006-05-12 2007-05-14 System and method for processing orders from a menu WO2007133753A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US80006006P 2006-05-12 2006-05-12
US60/800,060 2006-05-12

Publications (2)

Publication Number Publication Date
WO2007133753A2 WO2007133753A2 (en) 2007-11-22
WO2007133753A3 true WO2007133753A3 (en) 2008-04-17

Family

ID=38694531

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2007/011584 WO2007133753A2 (en) 2006-05-12 2007-05-14 System and method for processing orders from a menu

Country Status (2)

Country Link
US (1) US20070276691A1 (en)
WO (1) WO2007133753A2 (en)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8103558B2 (en) * 2007-07-23 2012-01-24 At&T Intellectual Property I, L.P. Methods, systems, and computer-readable media for placing orders
JP5119953B2 (en) * 2008-01-31 2013-01-16 パナソニック株式会社 Display device
US8934618B2 (en) * 2008-12-29 2015-01-13 Avaya Inc. Method for analysing an interactive voice response system
US9805351B2 (en) * 2011-05-10 2017-10-31 Restaurant Revolution Technologies, Inc. Systems and methods for take-out order management
US9842342B2 (en) 2011-05-10 2017-12-12 Restaurant Revolution Technologies, Inc. Systems and methods for take-out order analytics
US10089701B2 (en) 2011-05-10 2018-10-02 Restaurant Revolution Technologies, Inc. Systems and methods for take-out order sharing
US9690877B1 (en) * 2011-09-26 2017-06-27 Tal Lavian Systems and methods for electronic communications
JP6724511B2 (en) * 2016-04-12 2020-07-15 富士通株式会社 Speech recognition device, speech recognition method, and speech recognition program
CN110771843A (en) * 2019-11-18 2020-02-11 周珍醒 Red sour soup and preparation method thereof

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020038261A1 (en) * 1999-03-25 2002-03-28 James Kargman System for placing orders through the internet to a selected store of a chain of stores
US6445306B1 (en) * 1999-03-31 2002-09-03 Koninklijke Philips Electronics N.V. Remote control program selection by genre
US20020122541A1 (en) * 2001-03-01 2002-09-05 Michael Metcalf Voice-activated interactive multimedia information processing system
US6947571B1 (en) * 1999-05-19 2005-09-20 Digimarc Corporation Cell phones with optical capabilities, and related applications

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020038261A1 (en) * 1999-03-25 2002-03-28 James Kargman System for placing orders through the internet to a selected store of a chain of stores
US6445306B1 (en) * 1999-03-31 2002-09-03 Koninklijke Philips Electronics N.V. Remote control program selection by genre
US6947571B1 (en) * 1999-05-19 2005-09-20 Digimarc Corporation Cell phones with optical capabilities, and related applications
US20020122541A1 (en) * 2001-03-01 2002-09-05 Michael Metcalf Voice-activated interactive multimedia information processing system

Also Published As

Publication number Publication date
WO2007133753A2 (en) 2007-11-22
US20070276691A1 (en) 2007-11-29

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