WO2007013222A1 - Theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium - Google Patents
Theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium Download PDFInfo
- Publication number
- WO2007013222A1 WO2007013222A1 PCT/JP2006/311234 JP2006311234W WO2007013222A1 WO 2007013222 A1 WO2007013222 A1 WO 2007013222A1 JP 2006311234 W JP2006311234 W JP 2006311234W WO 2007013222 A1 WO2007013222 A1 WO 2007013222A1
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- user
- attraction
- theme park
- guidance
- designated
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
-
- A—HUMAN NECESSITIES
- A63—SPORTS; GAMES; AMUSEMENTS
- A63G—MERRY-GO-ROUNDS; SWINGS; ROCKING-HORSES; CHUTES; SWITCHBACKS; SIMILAR DEVICES FOR PUBLIC AMUSEMENT
- A63G31/00—Amusement arrangements
Definitions
- Theme park management device guidance terminal, theme park management method, guidance method, program, and recording medium
- the present invention relates to a theme park management device, a guidance terminal, a theme park management method, a guidance method, a program, and a recording medium.
- the use of the present invention is not limited to the above-described theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium.
- Patent Document 1 Japanese Patent Laid-Open No. 8-315188
- Patent Document 1 when using a theme park, the force described in Patent Document 1 described above is, for example, a force that is sufficiently assumed that the attraction to be used changes depending on the situation and mood of the place. As an example, there are problems such as sudden changes in schedules, when the schedule is not used according to the pattern, or when it is used outside the scheduled time, it cannot be used effectively.
- the theme park management apparatus provides information on a plurality of attractions (hereinafter referred to as "designated attractions") designated by the user from the attractions in the theme park.
- transmitting means for transmitting to.
- the guidance terminal according to the invention of claim 10 includes a designation means for accepting designation of a plurality of attractions used by a user among the attractions in the theme park, and a plurality of attractions designated by the designation means. (Hereinafter referred to as “designated attractions”) the acquisition waiting time from the management server that manages the theme park, the acquisition means for acquiring the user based on the admission waiting time acquired by the acquisition means And determining means for determining the order of guidance to the designated attribution, and notifying means for notifying the user of the determination result determined by the determining means.
- the theme park management method according to the invention of claim 12 is characterized in that information on a plurality of attractions designated by users from the attractions in the theme park (hereinafter referred to as "designated attractions") is Based on the receiving step of receiving the communication terminal power of the user, the acquiring step of acquiring the admission waiting time of the designated attraction received by the receiving step, and the admission waiting time acquired by the acquiring step, the user And a transmission step of transmitting the determination result determined by the determination step to the communication terminal of the user.
- the guidance method according to the invention of claim 13 includes a designation step for accepting designation of a plurality of attractions used by a user from among the attractions in the theme park, and a plurality of attractions designated by the designation step.
- a designation step for accepting designation of a plurality of attractions used by a user from among the attractions in the theme park, and a plurality of attractions designated by the designation step.
- the method includes a determining step of determining an order of guiding the user to the designated attraction, and a notifying step of notifying the user of the determination result determined by the determining step.
- a program according to claim 14 is characterized by causing a computer to execute the method according to claim 12 or 13.
- a recording medium according to the invention of claim 15 is characterized in that the program according to claim 14 is recorded so as to be readable by a computer.
- FIG. 1 is a block diagram showing a functional configuration of a theme park management system empowering this embodiment.
- Fig. 2-1 is a flow chart showing the processing procedure of the theme park management device that is relevant to this embodiment.
- Fig. 2-2 is a flowchart showing the processing procedure of the guide terminal of this embodiment.
- FIG. 3 is a plan view showing an example of a theme park according to this embodiment.
- FIG. 4 is an explanatory view showing facilities at an attraction in the theme park.
- FIG. 5 is a system configuration diagram of a theme park management system that is effective in this embodiment.
- FIG. 6 is a block diagram showing a hardware configuration of a management apparatus that is effective in this embodiment.
- FIG. 7 is a block diagram showing a hardware configuration of a communication terminal according to this embodiment.
- FIG. 8 is an explanatory view showing an attraction list which is helpful in this embodiment.
- FIG. 9 is an explanatory view showing an attraction management file that is useful in this embodiment.
- FIG. 10 is an explanatory view showing a movement information file related to this embodiment.
- FIG. 11 is an explanatory diagram showing a guidance order management file related to this embodiment.
- FIG. 12 is an explanatory diagram showing a reservation status management file related to this embodiment.
- FIG. 13 is an explanatory diagram showing an example of a method for calculating a current position from GPS alternative information.
- FIG. 14 is a flowchart showing a processing procedure of the management apparatus according to this embodiment.
- FIG. 15 is a flowchart showing the processing procedure of the guide terminal of this embodiment. Explanation of symbols O
- FIG. 1 is a block diagram showing a functional configuration of a theme park management system that works on this embodiment.
- the theme park management system comprises a theme park management device 110 and a guidance terminal 120.
- the theme park management device 110 manages the congestion status of each theme park attraction.
- the theme park has a plurality of attractions on the premises.
- An attraction is, for example, an amusement park, a zoo, a restaurant, a movie theater, or any other facility that has the ability to attract customers in line with some theme.
- the attraction may be an attraction that is viewed by the user, or a form that involves some action of the user, such as riding in a vehicle. May be an attraction.
- a user is a person who enters the theme park, and more specifically, a person who carries the guidance terminal 120. The user may be a single group or a group of multiple users.
- the guidance terminal 120 is a portable computer terminal that can be carried by a user.
- the guidance terminal 120 is a communication terminal that can communicate with the theme park management device 110 directly or indirectly through a gate device of each attraction.
- the guidance terminal 120 may be lent from the theme park when the user enters the park, or may be a mobile phone owned by the user.
- one guiding terminal 120 may be provided for each user.
- the theme park management apparatus 110 includes a receiving unit 111, an acquiring unit 112, a determining unit 113, a determining unit 114, a searching unit 115, and a transmitting unit 116. .
- Receiving section 111 receives information on a plurality of attractions designated by the user from the attractions in the theme park (hereinafter referred to as “designated attraction”) from the user guidance terminal 120.
- the information related to the designated attraction (hereinafter referred to as “designated attraction information”) is information that identifies the attraction and indicates that the attraction is designated by the user.
- the designated attraction information is, for example, information including information for identifying the attraction and information for identifying the user.
- the information for identifying the user is, for example, information on the guide terminal 120 or information on a user carrying the guide terminal 120.
- the information regarding the guide terminal 120 is individual information of each guide terminal 120 like a code number.
- the information about the user is information such as the user's name, contact information, and payment card number. Note that in the case of an operation mode having one guide terminal 120 in the group, the information for identifying the user may include, for example, information indicating the number of people constituting the group.
- the receiving unit 111 receives information on the scheduled exit time of the user's theme park power.
- the information related to the scheduled time for leaving the park is information input by the user's input operation at the guidance terminal 120. Specifically, for example, “the park will be closed by 18:30”. This is information that indicates the time when the user wants to leave the park, such as “,” and the length of time that can be used, such as “within 3 hours from now”. If there is no special designation by the user, the information regarding the scheduled closing time is the closing time! The information indicating the remaining time until the closing time is information.
- the acquisition unit 112 acquires the current admission waiting time of the designated attraction received by the reception unit 111.
- the current admission waiting time of the designated attraction can be calculated from, for example, the current number of people waiting for admission and the length of the admission queue at the designated attraction. For example, when calculating the waiting time for admission from the current waiting time, multiply the current waiting time by the available number of people per operation (capacity) by the time required for using the attraction. . In this case, the integer part of the value obtained by dividing the current waiting number by the capacity indicates the number of times the attraction operates before it can be entered.
- the length of the admission queue is multiplied by the waiting time per unit distance.
- the waiting time per unit distance is the time required for the user waiting for entry to travel the unit distance.
- the number of people currently waiting for admission is the users who form a queue for admission at each attraction (hereinafter referred to as "general people") and those who have reserved the use of the attraction.
- Number of persons including persons hereinafter referred to as “reservers”).
- the current position force of the user can also be calculated.
- the number of reservations is obtained, for example, by providing a table for storing the number of reservations for each attraction and referring to this table. In this case, the table is updated periodically, for example, every 10 minutes.
- the current waiting number is counted in consideration of the number of members constituting each group.
- whether or not the force is a general person can also determine, for example, the current position force of the user. Specifically, for example, the current position force of the user is determined based on whether or not the force is on a passage where the user waiting for entry is guided. Specifically, for example, the current position of the user can be determined based on whether or not each attraction force is within a certain distance range for a certain period of time.
- the current position of the user can be calculated using, for example, trigonometry.
- the user receives the specified attraction information at a plurality of reception locations and calculates the ratio of the distance between each reception location and the guidance terminal 120 from the reception time at each reception location.
- the current position of is calculated.
- the current position of the user may be acquired, for example, by performing communication between the gate device of each attraction and the communication terminal 120. In this case, it is the current location of the attraction 1S user where the gate device that communicated is installed.
- the current position of the user is calculated using designated attraction information output at the same timing. This is because the calculation result is inaccurate when the designated attraction information output from the position before the movement and the position after the movement is used. Therefore, the designated attraction information includes information (hereinafter referred to as “timing information”) that can specify the timing output from the guide terminal 120.
- timing information information that can specify the timing output from the guide terminal 120.
- This timing information may be information indicating the time at which the designated attraction information is output, or may be other information indicating that the specified attraction information is not output previously. Note that the same timing information may be used repeatedly as long as the timing information is longer than the communication time when the time required for communication between the guidance terminal 120 and the acquisition unit 112 is the longest in the theme park.
- the current position of the user is not limited to the specified attraction information, and may be calculated using information for identifying the user acquired by, for example, periodically communicating with the guidance terminal 120.
- the current position of the user may be calculated every time a request from the guidance terminal 120 is received, or may be calculated periodically.
- the calculated current position of the user is indicated by, for example, point coordinates directly indicating the user's current position or the latitude / longitude of the point.
- the acquisition unit 112 may acquire a past admission waiting time in the designated attraction.
- the past admission waiting time is, for example, the average value of the past admission waiting time at each attraction.
- the average value is not the average of the waiting time for admission on all opening days.For example, the waiting time for admission when certain conditions are met, such as by day of the week, by the same day of the same month, or by the same month. It may be an average of time.
- each day of the week is specifically a value obtained by averaging the admission waiting times within a certain period, such as "Sunday" since the opening of the park.
- the same day of the same month is, for example, the average value of the waiting time for admission in the past “Saturday of the first week of May”.
- the same month and day specifically refers to, for example, the average waiting time in the past “May 5”.
- Past admission wait times may be calculated in units of hours instead of or in addition to one day.
- the determination unit 113 determines whether or not the user has the power to use the specified attraction. Specifically, for example, by determining whether the user has passed through the entrance gate or exit gate for the specified attraction from the current location of the user, the user can determine whether or not the user has used the specified attraction. Determine whether. In addition, specifically, for example, by communicating with the guidance terminal 120 carried by the user passing through the entrance gate and determining whether or not the information for identifying the user has been acquired, the user can specify the specified attraction. You may decide whether you used or not.
- the determination unit 114 determines the order in which the user is guided to the designated attraction (hereinafter referred to as "guidance order").
- the order of guidance is determined, for example, to be used in the order of the specified attraction force with the shortest waiting time.
- the user is A (85 minutes), C (20 minutes), This is explained when five attractions F (0 minutes), G (50 minutes), and J (120 minutes) are specified.
- the numbers in parentheses indicate the waiting time at each attraction A, C, F, G and J.
- the guidance order is determined as F, C, G, A, J in ascending order of waiting time.
- the determination unit 114 may determine a guidance order for sequentially guiding all specified attractions, or at least a guidance order for determining the next specified attraction to be used.
- the guidance order F, C, G, A, J that uses all the specified attractions A, C, F, G, and J in the order of the shortest waiting time may be determined, or at least Next, decide only the guidance sequence F with the shortest waiting time to be used.
- the determination unit 114 may determine the guidance order based on the information regarding the scheduled exit time received by the reception unit 111 described above. For example, if it is difficult to use all designated attractions within the stay time from the current time to the scheduled exit time, it will be possible to use more designated attractions until the scheduled exit time.
- the lead order is determined. Specifically, in the case of the above-described specific example described as an example of the method for determining the guidance order, the total waiting time for the designated attraction is from the current time (14:00) to the scheduled exit time (17:00). The order of guidance is determined so that it is less than the stay time (180 minutes).
- the guidance order is the attractions A, C, A combination of F and G.
- the specific order can be arbitrarily set by the theme park side or the user, for example, the guidance order used from an attraction close to the user's current location, or the guidance order used from a high-priority attraction specified by the user. Determined according to the set priority conditions.
- the order of guidance for preferential use of the specified attractions with higher priority is determined. You may make it do. Specifically, in the above specific example, for example, J (120 minutes), A (85 minutes), G (50 minutes), C (20 minutes), F (0 minutes) t, and the priority order are set. In the case of!, First, the lead order to use the attraction J with the highest priority first is determined.
- attractions that can be used within the remaining time (60 minutes) obtained by subtracting the waiting time (120 minutes) of attraction J from the stay time (180 minutes) are determined in descending order of priority.
- the second highest priority attraction A (85) is not available within the remaining time (60 minutes), so the third highest priority attraction G (50 minutes) is 2
- the order of guidance used is determined.
- the guidance order, G, C, and F are determined in descending order of priority.
- the determination unit 114 determines a new order for guiding to a specified attraction other than the specified attraction that has been determined to be used by the determination unit 113 (hereinafter referred to as a "new guidance order"). Also good. In this case, the determination unit 114 determines a new guidance order based on the current admission waiting time at other designated attractions. For example, a new guidance order is determined each time a user uses a specified attraction. The new guidance order may be determined periodically.
- the determination unit 114 determines a new guidance order for guiding the attraction A (60 minutes) before the attraction G (80 minutes).
- the waiting time for entry to the designated attractions G and A includes the current position of the user who has finished using the designated attractions F and the travel time to each designated attraction G and A.
- the determination unit 114 may determine a new order for guiding to another specified attraction. Specifically, for example, the guidance order that makes the travel distance or travel time the shortest, the guidance order that uses the specified attraction that is close to the current location of the user first, or from the theme park At the end of the designated attraction near the exit gate Determine the order of guidance to use.
- the determination unit 114 may determine the guidance order that minimizes the elapsed time when all the specified attractions are used by using the past admission waiting time acquired by the acquisition unit 112. Good.
- the first attraction F (0 minutes) that can be entered at the earliest is determined first.
- the past waiting time at the time (10 minutes later) when the time required for the first attraction has elapsed from the current time. Specifically, if the waiting time of the designated attraction 10 minutes after removing the used attractions F is A (90 minutes), C (60 minutes), G (40 minutes), J (120 minutes), Among them, the designated attraction G (40 minutes) with the shortest waiting time is determined second. After that, it is determined in the same way as the second one.
- the total number of elapsed times when using each specified order is the shortest due to the use order of multiple patterns assumed when using all the specified attractions. May be determined as the guidance order.
- the past admission waiting time at the (n + 1) th attraction the past admission waiting time at the time when the required time of the nth attraction has elapsed is acquired.
- Search unit 115 searches for a guide route that guides the user to the specified attraction according to the guide order determined by determination unit 114.
- the search unit 115 may search for a guide route to the next specified attraction that uses the current position of the user, or search for a guide route that goes around all the specified attractions.
- Transmitting section 116 transmits the determination result determined by determining section 114 to user guidance terminal 120.
- the transmission unit 116 may transmit all of the determined guidance orders, or may transmit information indicating a designated attraction to be used next.
- the transmission unit 116 may transmit information on the guidance route searched by the search unit 115.
- the information on the guidance route is information indicating the guidance route, for example.
- the transmitting unit 116 may transmit the point information indicating the current position of the user or the position of the designated attraction as information on the guide route.
- the guidance terminal 120 includes a designation unit 121, an acquisition unit 122, a determination unit 123, a search unit 124, and a notification unit 125. And comprising.
- the designation unit 121 accepts designation of a plurality of attractions that the user uses (desirs to use) from the attractions in the theme park. Specifically, for example, the designation of the attraction is accepted by inputting the name of the attraction or a number assigned to each attraction from the keyboard provided on the guidance terminal 120 or the like.
- the specified attraction is an arbitrary attraction of the user, for example, an attraction that the user wants to use on the day of visit.
- the keyboard provided on the guidance terminal 120 can also input the scheduled exit time of the theme park.
- the acquiring unit 122 acquires the information transmitted by the transmitting unit 116.
- the acquisition unit 122 acquires the admission waiting time of a plurality of attractions designated by the designation unit 121 (hereinafter referred to as “designated attraction” t) from the theme park management device 110, which is a management server that manages the theme park. May be.
- the waiting time for entering the designated attraction for the theme park management device 110 is requested, and the waiting time for entering the designated attraction transmitted from the theme park management device 110 in response to this request is calculated.
- the admission waiting time of the specified attraction is acquired.
- the determining unit 123 determines the guidance order based on the admission waiting time acquired by the acquiring unit 122.
- the guidance order determination method by the determination unit 123 can use the same method as the guidance order determination method in the determination unit 114 of the theme park management device 110 described above, and the description thereof is omitted here.
- the guiding order is determined by either the determination unit 114 or 123.
- the search unit 124 searches for a guide route that guides the user to the specified attraction according to the guide order determined by the determining unit 114 or 123.
- the search unit 124 may search for a guidance route from the current position of the user to the designated attraction determined in the earliest order, or may search for all the specified attractions according to the determination result determined by the determination unit 114 or 123. You may search for the guidance route which goes around.
- the current location of the user and the point information of the designated attraction necessary for the search for the guide route may be acquired from the theme park management device 110, and are pre-stored in the guide terminal 120 and stored. Even Yes.
- the guide route is
- the search is performed by one of the search units 115 and 124.
- the search unit 124 searches.
- the notification unit 125 notifies the user of the determination result determined by the determination unit 114 or 123.
- the content to be notified may be, for example, a specified attraction to be used next, or a guidance order including all the specified attractions. Specifically, for example, the information is displayed on a display provided in the guidance terminal 120 or the sound is output by a speaker provided on the guidance terminal 120. Note that the notification unit 125 may notify the entrance waiting time of the designated attraction acquired by the acquisition unit 122.
- the notification unit 125 notifies the user of information for performing route guidance according to the guidance route. Specifically, for example, a map from the current position of the user to the next specified attraction to be used is displayed, or a voice such as “Turn left 50 meters ahead” is output. The determination of the guidance order and the search for the guidance route may be performed if the theme park management device 110 or the guidance terminal 120 is! Even a theme park management system with either one.
- FIG. 2-1 is a flowchart showing the processing procedure of the theme park management device that is relevant to this embodiment.
- it is determined whether or not it is the power that has received the specified attraction information from the guidance terminal 120 (step S211).
- step S211 waiting for the reception of the specified attraction information (step S211: No), and if received (step S211: Yes), waiting for the admission of the specified attraction in which the received specified attraction information force is also specified.
- the time is acquired (step S212), and it is determined whether there is a used designated attraction (used designated attraction) (step S213). If there is a used designated attraction in step S213 (step S213: Yes), the used designated attraction is excluded from the use candidates (step S214).
- the use candidate is a specified attraction that is not yet used at the time of receiving the specified attraction information, that is, an attraction to be used in the future.
- step S213: No the process proceeds to step S215.
- step S215 a guidance order that does not include the used designated attractions is determined.
- step S216 a guidance route is searched according to the determination result determined in step S215 (step S216), and information on the searched guidance route and the determination result determined in step S215 are transmitted to the guidance terminal 120. Transmit (step S217), and the series of processing ends.
- step S217 the information is transmitted to guide terminal 120, which is the transmission source of the designated attraction information received in step S211.
- step S217 the entrance waiting time of the designated attraction, point information, and the like are transmitted.
- FIG. 2-2 is a flowchart showing the processing procedure of the guide terminal of this embodiment.
- it is determined whether or not the force has received designation of the attraction step S221.
- step S221 wait until the designation of the attraction is accepted (step S221: No), and if the designation is accepted (step S221: Yes), the theme park management device 110 is designated.
- Request the admission waiting time of the received attraction (specified attraction) (step S222).
- step S222 for example, information for requesting the waiting time for entry of the designated attraction is transmitted together with information for identifying the user who is the transmission source of the information.
- step S222 the admission waiting time is requested and the force is also within a predetermined time. It is determined whether or not the admission waiting time for the fixed attraction has been acquired (step S223), and if it cannot be acquired (step S223: No), the series of processing ends. On the other hand, in step S223, when the admission waiting time of the specified attraction can be acquired within the predetermined time by requesting the admission waiting time (step S223: Yes), based on the acquired admission waiting time, The guidance sequence is determined (step S224). Note that the processing in step S224 is executed when the processing in step S215 in FIG. 2-1 has not been performed.
- step S224 a guidance route is searched according to the determination result determined in step S224 (step S225), and information on the searched guidance route and the determination result determined in step S224 are obtained.
- the user is notified (step S226), and the series of processes is terminated.
- the process in step S225 is executed if the process in step S216 in FIG. 2-1 is not performed.
- the order of guidance to a plurality of attraction specified by the user is determined. It is determined. The user can use the theme park efficiently by using the specified attractions in accordance with the guidance order transmitted to the guidance terminal 120.
- the current position of the user is used as a reference, so that, for example, the guidance order used from an attraction at a position that is easy for the user to use, and the moving distance can be reduced. It is possible to determine the order of guidance using the attractions at short positions. As a result, users can use designated attractions suitable for their current location without having to consider their current location, and can use the theme park comfortably. it can.
- the guidance order when determining the guidance order, by using the scheduled exit time from the theme park as a reference, for example, the guidance order in which more attractions can be used up to the scheduled exit time, and users are more interested. It is possible to determine the order of guidance so that specific designated attractions such as attractions can always be used. As a result, the user can effectively use the limited time and use the theme park more comfortably.
- the theme park management apparatus 110 of this embodiment since a new guiding order for guiding to a specified attraction other than the specified attraction determined to have been used is determined, On the other hand, it is possible to guide the guidance sequence according to actual use. As a result, the user can efficiently use the theme park simply by using the attractions according to the new guidance order without having to determine which attraction has been used.
- the guidance order is determined based on the current admission waiting time at other designated attractions. Therefore, it is possible to guide the user to the optimum guidance order according to the situation of the place. As a result, the user can grasp in real time what kind of order the user should use, and can use the theme park more efficiently.
- the theme park management apparatus 110 of this embodiment when determining the new guidance order, in addition to the admission waiting time at other designated attractions, the location of other designated attractions and the user's By using the current position as a reference, for example, it is possible to determine a guidance order that facilitates movement, a guidance order, and a movement distance is shortened. Thereby, the user can use the theme park more comfortably.
- the elapsed time when using all the specified attractions from the past admission wait time in the specified attraction is minimized.
- the user can grasp the schedule of the day at the stage of starting to use the specified attraction.
- the next attraction to be used can be moved smoothly. This also makes it possible to use the theme park efficiently.
- the theme park management apparatus 110 of this embodiment by transmitting information related to the guide route according to the determined guide order to the guide terminal 120 of the user, the user can , Can be moved in the order of guidance. In this way, for example, the user knows the next attraction he wants to use, but is not going to the desired attraction. It is possible to move smoothly to the desired attraction without taking too much time. This makes it possible to use the theme park more efficiently.
- a function is provided for searching for a guide route by searching for a guide route according to the determined guide order and transmitting information on the searched guide route to the user's guide terminal 120. Even when the non-guidance terminal 120 is used, the user can be moved in the guidance sequence. As a result, it is possible to use, for example, a mobile phone owned by the user himself / herself without securing the guidance terminal 120 on the theme park side, and the equipment cost for realizing the various functions of this embodiment is reduced. The increase can be suppressed.
- the guidance order may be determined by either the determination unit 114 or 123, but when the guidance terminal 120 determines the guidance order. Compared with the case where the guidance park is determined in the theme park management apparatus 110, the burden of the arithmetic processing in the theme park management apparatus 110 can be reduced.
- the guidance terminal 120 performs the search for the guidance route. In the case of performing, it is possible to reduce the burden of calculation processing in the theme park management apparatus 110 as compared with the case where the theme park management apparatus 110 searches for a guidance route.
- FIG. 3 is a plan view showing an example of a theme park that is useful in this embodiment.
- the theme park shown in Fig. 2 has a plurality of attractions A to E.
- a plaza 301 from which a plurality of passages 302a to 302e extending to the attractions A to E extend!
- a gate 303 connected to each of the attractions A to E is provided at the end of each of the passages 302a to 302e from the square 301.
- Each gate 303 is provided at a position where a user passes when using each of the attractions A to E.
- the communication gates 304 are respectively provided in the common gate 303.
- Each communication device 304 receives identification information for identifying the communication terminal from the guidance terminal (see FIG. 4) of the user waiting for the turn in the corresponding attractions A to E.
- a user ID is used as identification information.
- the user ID for example, the user's name, contact information, gender, age, payment card number, etc. may be used.
- this embodiment will be described assuming that one communication terminal is carried in a group composed of a plurality of persons.
- the communication terminal is not limited to the case of carrying one unit in a group composed of a plurality of people.
- Each user may carry a communication terminal.
- Each communication device 304 is assigned specific information that identifies which attraction each corresponds to.
- Each communication device 304 may be assigned position information indicating the position of the attraction to which each communication device 304 corresponds.
- the management device which will be described later, identifies each communication terminal (that is, individual user or group) and its current position in the theme park by identifying the communication device 304 that has received the identification information from the communication terminal. be able to.
- the entrance gate device 307 and the exit gate device 308 are provided with breakers 307a and 308a, respectively.
- the admission gate device 307 detects a user who enters (attends to enter) the theme park, and drives and controls the circuit breaker 307a according to the detection result.
- the exit gate device 308 detects a user who is also leaving the theme park power. Then, the circuit breaker 308a is driven and controlled according to the detection result.
- the admission gate device 307 detects a user who intends to enter the theme park, the admission gate device 307 determines whether or not the user has a passport or a ticket related to admission.
- the circuit breaker 307a is driven and controlled according to the determination result. Whether the user has the admission ticket or not is determined by, for example, providing a storage medium such as an IC chip or a magnetic tape in the admission ticket and using the dedicated reader to read the data stored in this storage medium. Can be determined by reading. It is also possible to determine whether or not a theme park employee has an admission ticket and manually open and close the circuit breaker 307a.
- the entrance gate device 307 outputs information related to the user entering the theme park to a management device (see FIG. 5) described later.
- the park gate device 308 outputs information related to the user who leaves the theme park to the management device every time the breaker 308a is driven and controlled.
- Information about users who enter or leave the theme park may be the user ID received from the user's communication terminal! /, Or simply enter the theme park or leave the theme park. It may be information indicating the presence or absence of a user.
- FIG. 4 is an explanatory diagram showing facilities at an attraction in the theme park.
- the attraction 401 is provided with a general entrance gate 402 and a reservation entrance gate 403 for entering the attraction 401.
- the general entrance gate 402 has an entrance waiting passage through which the user waits for entrance to the attraction and passes by the user.
- the entrance waiting path may be in a shape of V or deviation, such as a path with ups and downs such as hills and stairs or a path that bends like a maze, such as a variety of shapes tailored to each attraction.
- the general entrance gate 402 and the reservation entrance gate 403 determine whether or not the attraction 401 can be used, and allow or restrict entry to the attraction 401 according to the determination result.
- a general gate device and a reservation person gate device both see FIG. 5 each having a circuit breaker 402a, 403a that is driven and controlled.
- Whether or not the attraction 401 can be used is determined based on, for example, a communication result with the guide terminal 404 carried by the user.
- a theme park employee determines whether or not he / she has possession of a nosport or ticket related to the use of attraction 401, thereby determining whether or not he / she can use attraction 401. That's right.
- the reservation gate device further determines whether or not the reservation for using the corresponding attraction 401 is made, and blocks the admission to the attraction 401 according to the determination result.
- the machine 403a is driven and controlled.
- the general gate device and the reservation gate device are the management devices described later that the user has entered the attraction 401 when the user passes through the general entrance gate 402 or the reservation gate 403 (see FIG. 5). Output).
- the attraction 401 is provided with an exit gate 406 including an exit gate device 405 for detecting a user who exits after the use of the attraction 401 is completed.
- the exit gate device 405 manages the user ID of the user who uses the attraction 401 and information indicating that the user has used the attraction 401 based on the communication result with the guidance terminal 404, which will be described later. Output to the device (see Fig. 5).
- whether or not the user has used the attraction may be determined from the current position of the user. Specifically, for example, whether or not the current position of the user is located on the general entrance gate 402, the entrance gate 403 for the reservation person or the exit gate 406 is determined based on whether or not the user power S attraction is used. Determine whether.
- FIG. 5 is a system configuration diagram of a theme park management system that is effective in this embodiment.
- the theme park management system 500 is shown in FIG.
- a reservation gate device 503 is connected via a network 505.
- the management device 501 is connected to the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation gate device 503 via the network 505. It is a server that communicates with. Communication between the devices in the theme park management system 500 is performed via radio or a communication cable. The management device 501 also calculates the entrance waiting time in each attraction 401 and sets the congestion status.
- FIG. 6 is a block diagram showing a hardware configuration of a management apparatus that is effective in this embodiment.
- a management device 501 includes a CPU (Central Processing Unit) 601, ROM (Read Only Memory) 602, RAM (Random Access Memory) 603, a magnetic disk drive 604, a magnetic disk 605, and an optical disk drive.
- CPU Central Processing Unit
- ROM Read Only Memory
- RAM Random Access Memory
- 606 optical disc 607
- audio IZF (interface) 608 microphone 609
- speaker 610 input device 611
- video IZF612 display 613
- communication I / F (interface) 614 ing.
- Each component 601 to 614 is connected by a bus or the like.
- the CPU 601 governs overall control of the management apparatus 501.
- the ROM 602 stores programs such as a boot program.
- the RAM 603 is used as a work area for the CPU 601.
- the CPU 601 that works in this embodiment calculates an admission waiting time to be described later based on, for example, a program stored in the ROM 602.
- the magnetic disk drive 604 controls reading and writing of data with respect to the magnetic disk 605 according to the control of the CPU 601.
- the magnetic disk 605 stores data written under the control of the magnetic disk drive 604.
- the optical disk drive 606 controls reading and writing of data to the optical disk 607 according to the control of the CPU 601.
- the optical disk 607 is the same as the optical disk drive 606
- the recording medium is detachable from the optical disk drive 606 from which data is read according to control.
- a writable recording medium can be used as the optical disc 607.
- an MO Magnetic-Optical disk
- a memory card and the like may be used in addition to the optical disk 607.
- the audio IZF 608 is connected to a microphone 609 for audio input and a speaker 610 for audio output.
- the sound received by the microphone 609 is AZD converted in the sound IZF608.
- sound is output from the speaker 610.
- Examples of the input device 611 include a remote controller, a keyboard, a mouse, and a touch panel that are provided with a plurality of keys for inputting characters, numerical values, various instructions, and the like.
- a display 613 is connected to the video IZF612.
- the video IZF612 includes, for example, a graphic controller that controls the entire display 613, a buffer memory such as VRAM (Video RAM) that temporarily stores image information that can be displayed immediately, and a graphic controller. It is composed of a control IC that controls the display of the display 613 based on the output image data.
- VRAM Video RAM
- the display 613 displays icons, cursors, menus, windows, or various data such as characters and images.
- this display 613 for example, a CRT, a TFT liquid crystal display, a plasma display or the like can be adopted.
- the IZF 614 communicates with the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation person gate device 503. It functions as an interface between each of these devices and the CPU 601.
- Network 5 05 includes LAN, WAN, public network and mobile phone network.
- the communication IZF614 is connected to the guidance terminal via the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation gate device 503. Communicate with 404. As a result, information on the waiting time can be displayed on the guide terminal 404.
- the reception unit 111, the acquisition unit 112, the determination unit 113, the determination unit 114, and the transmission unit 116 in FIG. 1 described above store programs stored in the ROM 602, the RAM 603, the magnetic disk 605, or the optical disk 607 in the management device 501. This is implemented by the CPU 601 executing or communicating via the communication I / F 614.
- FIG. 7 is a block diagram showing a hardware configuration of the guidance terminal that works on this embodiment.
- the guide terminal 404 includes a terminal control unit 701, a user operation unit 702, a display unit 703, a position acquisition unit 704, a recording medium 705, a recording medium decoding unit 706, and an audio output unit 707.
- Terminal control unit 701 controls guide terminal 404 as a whole.
- the terminal control unit 701 can be realized by, for example, a microcomputer configured by a CPU that executes predetermined arithmetic processing, a ROM that stores various control programs, and a RAM that functions as a work area of the CPU. it can. In the ROM or RAM, a user ID for identifying each guiding terminal 404 is stored.
- the terminal control unit 701 inputs / outputs information related to route guidance between the route search unit 709, the route guidance unit 710, and the voice generation unit 711 during route guidance, and obtains information obtained as a result.
- the data is output to the display unit 703 and the audio output unit 707.
- the user operation unit 702 outputs information, such as characters, numerical values, and various instructions, input by the user carrying the guide terminal 404 to the terminal control unit 701.
- information such as characters, numerical values, and various instructions
- various known forms such as a push button switch, a touch panel, a keyboard, and a joystick that detect physical pressing Z non-pressing can be employed.
- the user operation unit 702 may be configured to perform input operation by voice using a microphone that inputs voice from outside.
- the form of the user operation unit 702 may be configured in any one of the various forms described above, or may be configured in a plurality of forms such as a touch panel and a push button switch, for example. May be.
- the user inputs information by appropriately performing an input operation according to the form of the user operation unit 702. Examples of information input by the operation of the user operation unit 702 include information for specifying an attraction to be used and information regarding a scheduled time for leaving the park.
- the user can perform attraction designation 'change operation', input of scheduled exit time 'change operation, attraction reservation operation, etc. at any timing.
- the attraction designation operation is performed, for example, by displaying a list of attractions 401 in the theme park on the display unit 703 and causing the user to designate the corresponding attraction 401 for the displayed list power.
- the attraction 401 may be specified by specifying the genre or keyword of the attraction 401 to be used and searching for the corresponding attraction 401 based on the genre or keyword. Further, the attraction 401 may be designated by displaying a map of the theme park on the display unit 703 where the touch panels are stacked and designating one point on the displayed map.
- the terminal control unit 701 described above acquires the position information and admission waiting time of the designated attraction 401. More specifically, information such as the latitude and longitude of the point where the specified action 401 is located is identified as a point on the map based on the background type data included in the map information recorded on the recording medium 705. The In addition, referring to an attraction list (see FIG. 8) to be described later, information such as the latitude and longitude of the point where the corresponding attraction 401 is located may be directly acquired from the attraction list.
- An attraction reservation operation is performed by performing an operation for reserving the attraction in addition to the attraction specifying operation. Note that not all reservations for which reservations have been made will be made, but only if reservations for the specified attractions are possible. More specifically, when reservation is possible, for example, This may be the case when there is a vacancy in the reservation frame, or when there is a vacancy in the reservation frame for the time slot that is desired to be reserved, or when the number of reserved attractions is within a predetermined number.
- Display unit 703 includes, for example, a CRT (Cathode Ray Tube), a TFT liquid crystal display, an organic EL display, a plasma display, and the like.
- the display unit 703 can be configured by, for example, a video IZF or a video display device connected to the video IZF.
- the video IZF includes, for example, a graphic controller that controls the entire display device and a buffer such as a VRAM (Video RAM) that temporarily stores image information that can be displayed immediately. It consists of a memory and a control IC that controls display on the display device based on image information output from the graphic controller.
- the display unit 703 displays icons, cursors, menus, windows, or various information such as characters and images.
- the display unit 703 displays map information recorded on the recording medium 705 and information on route guidance.
- the position acquisition unit 704 is configured by a GPS receiver, for example, and acquires information on the current position of each guidance terminal 404.
- the GPS receiver receives the radio wave from the GPS satellite and determines the geometric position with the GPS satellite.
- GPS is an abbreviation for Global Positioning System, and is a system that accurately determines the position on the ground by receiving radio waves from four or more satellites.
- the GPS receiver is composed of an antenna for receiving radio waves from GPS satellites, a tuner for demodulating the received radio waves, and an arithmetic circuit for calculating the current position based on the demodulated information.
- the recording medium 705 records various control programs and various information in a state that can be read by a computer.
- the recording medium 705 accepts writing of information by the recording medium decoding unit 706 and records the written information in a nonvolatile manner.
- the recording medium 705 can be realized by HD, for example.
- Recording medium 705 is not limited to HD. In addition to HD, or in addition to HD, DVD (Digital Versatile Disk), CD (Compact Disk), etc. can be attached to and removed from recording medium decoding unit 706. Therefore, a medium having portability may be used as the recording medium 705.
- Recording media 705 is not limited to DVD and CD.
- CD-ROM (CD-R , CD-RW), MO, memory card, and other media that can be attached to and detached from the recording medium decoding unit 706 and have portability can be used.
- the map information recorded in the recording medium 705 has background data representing features (features) such as buildings and the ground surface in the theme park, and road shape data representing the shape of the road (passage). It is drawn in 2D or 3D on the display screen of the display unit 703.
- the display screen of the display unit 703 displays the map information recorded on the recording medium 705 and the current location of the guide terminal 40 4 acquired by the position acquisition unit 704 in an overlapping manner. Is done.
- the force for recording the map information on the recording medium 705 is not limited to this.
- the map information is recorded only for those provided integrally with the hardware of the guide terminal 404, and may be provided outside the guide terminal 404, not the one.
- the guide terminal 404 acquires map information via a predetermined network through the communication unit 708, and stores the acquired map information in a RAM or the like.
- the above-mentioned user ID may be recorded on the recording medium 705. This user ID is stored in ROM or RAM in the terminal control unit 701!
- the recording medium decoding unit 706 controls reading of information on the recording medium 705 and writing of Z.
- the recording medium decoding unit 706 is an HDD (Hard Disk Drive).
- the recording medium 705 is a DVD or CD (including CD-ROM, CD-R, CD-RW), MO, memory card, etc.
- the information stored in various recording media can be read.
- a dedicated drive device capable of writing information to various recording media is appropriately used as the recording media decoding unit 706.
- the audio output unit 707 controls the output to the connected speaker 712 to reproduce the internal sound.
- the audio output unit 707 can be realized by an audio IZF connected to an audio output speaker 712.
- the audio IZF is, for example, a DZA converter that performs DZA conversion of audio digital information, an amplifier that amplifies an audio analog signal output from the DZA converter, and an AZD conversion of audio analog information.
- a converter and force can be configured.
- the communication unit 708 includes the above-described entrance gate device 307, exit gate device 308, communication device 304, exit gate device 405, general gate device 502, reservation gate device 503, etc. It communicates with the communication device, receives information from the management device 501, and transmits identification information of the guide terminal 404 itself to the management device 501.
- the route search unit 709 uses the map information stored in the recording medium 705 to search for an optimum route from the departure point to the destination point.
- the optimal route is the shortest (or fastest) route to the destination or the route that best meets the conditions specified by the user. For example, when moving to an attraction that uses the user's current location force next, the current location of the user is set as the departure point, and the location of the attraction to be used next is set as the destination point.
- the route guidance unit 710 includes the guidance route information searched by the route search unit 709, the position information of the guidance terminal 404 itself acquired by the position acquisition unit 704, and the recording medium 705 via the recording medium decoding unit 706. Based on the obtained map information, real-time route guidance information is generated. The route guidance information generated by the route guidance unit 710 is output to the display unit 703 and the voice output unit 707 via the terminal control unit 701.
- the sound generation unit 711 generates tone and sound information corresponding to the pattern. That is, based on the route guidance information generated by the route guidance unit 710, the virtual sound source corresponding to the guidance point is set and the voice guidance information is generated, and then output to the voice output unit 707 via the terminal control unit 701. To do.
- the specification unit 121, the acquisition unit 122, the determination unit 123, the search unit 124, and the notification unit 125 in FIG. 1 described above are stored in the ROM or RAM or the recording medium 705 in the terminal control unit 701 of the guidance terminal 404. This is realized by the CPU executing the program and communicating with the communication unit 708.
- FIG. 8 is an explanatory diagram showing an attraction list that is useful in this embodiment.
- the attraction list 800 includes a name area 801, a genre area 802, a congestion status (past) area 803, and a customer segment area 804.
- Name area 801 stores the name of each attraction 401
- the genre area 802 stores the genre of the attraction 401.
- A ferris wheel
- B roller coaster
- C haunted house
- D merry-go-round
- E maze. explain.
- the congestion status (past) area 803 stores information on the past congestion status.
- the past congestion situation can be acquired based on the past average waiting time in each attraction 401, for example.
- the past congestion situation is determined to be congested or empty depending on whether the past average waiting time is longer or shorter than the predetermined waiting time. For example, if the predetermined waiting time at an attraction 401 is set to 60 minutes, the calculated past average waiting time is considered to be vacant if the calculated past average waiting time is 30 minutes. If it is 70 minutes, it will be crowded.
- This predetermined waiting time is set for each attraction 401 by the theme park side according to, for example, the ability to attract the attraction 401 (popularity).
- the past average waiting time in each attraction 401 may be calculated for each day of the week, may be calculated for the same day of the same month, or may be calculated for the same month and day. There may be.
- day of the week specifically, for example, an average value of waiting time within a predetermined period such as “Sunday” within a predetermined period in the past or since the opening of the park.
- the same day of the same month is specifically the average value of waiting times in the past “Saturday of the first week of May”, for example.
- the same month and day specifically refers to, for example, the average value of waiting time in the past “May 5”.
- the past average waiting time in each attraction 401 may be calculated in units of time zones instead of or in addition to in units of one day.
- the past congestion status in the attraction list 800 is set by time zone or time zone of a specific day. In this way, by setting the past congestion status by time zone, for example, it is possible to obtain an admission waiting time with higher accuracy when calculating admission waiting time to be described later.
- the customer segment area 804 stores information related to the customer segment of each attraction 401 that is acquired based on the user ID.
- Information such as the latitude and longitude of the point where the choice 401 is located may be stored.
- FIG. 9 is an explanatory diagram showing an attraction management file that is useful in this embodiment.
- the attraction management file 900 is composed of a name area 901, a required time area 902, a capacity area 903, a waiting area 904, an entrance waiting time area 905, and a congestion status (current) area 906.
- the name area 901 stores the same information as the name area 801 in the attraction list 800 shown in FIG.
- the required time area 902 stores the required time for using each attraction 401.
- the capacity area 903 stores the number of people who can use each attraction 401 in one operation.
- the required time and capacity are the standard values set by the theme park. In Fig. 9, the capacity of a gondola is 4 people, and a ferris wheel with 20 gondola is assumed as Attraction A, and 80 in parenthesis is 4 for each gondola. It is the number of people when using it.
- the waiting number area 904 stores the number of users who are currently waiting for use in each attraction 401 (hereinafter referred to as "current waiting number").
- the current waiting number can be acquired based on the communication result between each communication device 304 and the guidance terminal 404. Specifically, for example, when the same user ID is received within a predetermined range such as around the attraction 401 for a certain period of time, the user identified by the user ID (or The group that includes the user) is counted as the current waiting number in Attraction 401.
- a distance storage area (not shown) for storing the distance from the general entrance gate 402 of each attraction 401 to the end of the current use queue may be provided.
- the admission waiting time area 905 stores the waiting time predicted at the time of calculating the admission waiting time (hereinafter referred to as "entry waiting time").
- the admission waiting time stored in the admission waiting time area 905 indicates that the user can use the attraction 401 at the end of the queue waiting for the use of each attraction 401 when the admission waiting time is calculated. This is the time that is expected to take, and can be calculated, for example, based on the time required, capacity, and the current number of people waiting. It should be noted that the admission waiting time is calculated in consideration of the number of users who have reserved each attraction 401 (hereinafter referred to as “reserving person”) as the waiting number. The number of reservations is obtained by referring to the reservation status management file (see Fig. 12) described later.
- the entrance waiting time area 905 is converted from the distance from the entrance gate 402 of each attraction 401 to the end of the current use queue.
- the waiting time is stored.
- the admission waiting time may be calculated by calorifying the past average waiting time in each attraction 401 that was used when setting the past congestion status in the attraction list 800 described above. Specifically, for example, if the past average waiting time related to the calculation time of entrance waiting time tends to be long, it is calculated based on the current waiting time including required time, capacity, and the number of reservations. The calculated value is multiplied by a coefficient greater than 1.0.
- the time for calculating the admission waiting time is "Saturday of the first week of May”
- the past "the first week of May The average waiting time on “Saturday of” is used as relevant information.
- the waiting time for admission may be calculated by day or by time zone on a specific day.
- the waiting time for admission is the average value of the "waiting time per unit visitor" obtained by dividing the actual waiting time for each day described above when calculating the average waiting time in the past by the total number of visitors. Calculate the average number of ⁇ waiting time per unit visitor '' and calculate the waiting time for the admission by adding the cumulative number of visitors up to the time at the time of the calculation on that day. You may calculate as waiting time for admission. In this case as well, it may be calculated by day or by time zone, as described above. By calculating by time zone, it is possible to calculate the admission waiting time with higher accuracy.
- the congestion status (current) area 906 stores information on the current congestion status.
- the current congestion situation is determined based on the waiting time for admission. Specifically, the current congestion situation is determined to be congested or empty depending on, for example, whether the calculated waiting time for admission is longer or shorter than a predetermined waiting time. For example, if a predetermined waiting time is set to 30 minutes, and if the calculated waiting time is 20 minutes, it is determined to be empty. If the calculated waiting time is 45 minutes, it is determined to be busy.
- the current congestion situation is “gradually congested”, “supercongested”, “slightly empty”, “empty”, etc., depending on how long or short a certain waiting time is. May be determined.
- the current congestion situation is calculated by calculating a ratio to a certain predetermined waiting time that is not a certain time that is longer (or shorter) than the certain waiting time. Alternatively, it may be determined step by step depending on what percentage (or percentage) it is increasing.
- FIG. 10 is an explanatory diagram showing a movement information file that is useful in this embodiment.
- the movement information file 1000 includes a movement source area 1001, a movement destination area 1002, and a movement time required area 1003.
- the movement source area 1001 and the movement destination area 1002 store, for example, the attraction 401 (name) as the movement source and the movement destination when moving from the crowded attraction 401 to the vacant attraction 401.
- the required travel time area 1003 stores the required travel time required for moving between the two attractions 401 serving as the movement source and the movement destination. The travel time is the travel time for one way required to move from one attraction 401 to the other attraction 401.
- FIG. 11 is an explanatory diagram showing a guidance order management file related to this embodiment.
- the guidance order management file 1100 includes a user ID area 1101, a guidance order area 1102, a used area 1103, and a scheduled exit time area 1104.
- the user ID area 1101 stores the user ID of the user who entered the theme park.
- the guidance order area 1102 stores the specified attractions designated by the user in association with the user ID in the order according to the determined guidance order. The determination of the guidance order will be described later.
- the used area 1103 stores the usage status of the designated attraction stored in the guidance order area 1102 in association with the user ID. Specifically, the usage status of the designated attraction is managed by setting a flag on the used attraction used.
- the scheduled exit time area 1104 is the scheduled exit time entered by the user. The fixed time is stored in association with the user ID.
- the information stored in the guidance order area 1102 is updated every time the user designates or changes the attribution in the guidance terminal 404.
- the information stored in the used area 1103 is updated every time it is determined that the user has used the specified attraction.
- the information stored in the scheduled exit time area 1104 is updated each time the user inputs or changes the scheduled exit time at the guidance terminal 404.
- FIG. 12 is an explanatory diagram showing a reservation status management file that is useful in this embodiment.
- the reservation status management file 1200 is updated when a reservation operation is performed by the user.
- the reservation status management file 1200 includes a name area 1201, a reservation number area 1202, a user ID area 1203, and a group number area 1204.
- the name area 1201 stores the same information as the name area 801 in the attraction list 801 shown in FIG.
- the reservation number area 1202 stores a reservation number assigned to the user ID related to the user who reserved the use of each attraction 401.
- the reservation number includes information for identifying the reserved attraction 401 (described in alphabet in this embodiment) and information indicating the priority order of each attraction 401 (described in numbers in this embodiment).
- the priority in the reservation number is such that the lower the number, the higher the priority.
- the user ID area 12 03 stores the user ID of the user who reserved the use of each attraction 401.
- the group number area 1204 stores the number of people constituting the group identified by the user ID. In this embodiment, the explanation is given on the assumption that one guiding terminal 404 is carried for each group. However, if each user carries the guiding terminal 404, the group number area 1204 is set. You can omit it! /.
- the reservation status management file 1200 is provided with an area for storing a reservation time zone in association with each user ID.
- the waiting time in the above-described attraction management file 900 is calculated in consideration of information on the time zone in the reservation status management file 1200.
- the management device 501 has a user ID and a corresponding user ID.
- a user management file for storing the number of groups to which the user carrying the attached guidance terminal 404 belongs is provided.
- the group configuration (gender, age, relationship (family, friends, etc.)) may be stored in association with each other.
- the user management file is necessary when a single guiding terminal 404 is carried in a group consisting of a plurality of people as in this embodiment, and each user has one user. It is not always necessary to carry the guidance terminal 404.
- the above-described attraction list 800, attraction management file 900, movement information file 1000, guidance order management file 1100, reservation status management file 1200, and user management file are stored in the magnetic disk 605 of the management device 501. Yes.
- These various types of files are not limited to those stored in the magnetic disk 605, but may be stored in the optical disk 607 or stored in an external server of the management apparatus 501. ,.
- the current position of the user when the current position of the user can be obtained using either the GPS or the communication device 304, the current position of the user can be specified with higher accuracy. Or, a method that can more appropriately guide the route to the target attraction to the user shall be adopted.
- whether to use GPS or the communication device 304 may be determined depending on whether the user is located indoors or outdoors. Specifically, for example, based on the number of communication devices 304 that have received GPS alternative information and the number of GPS satellites that have received GPS signals, whether to use the deviation of GPS or communication device 304. You may decide.
- FIG. 13 is an explanatory diagram showing an example of a method for calculating the current position of the GPS alternative information power.
- the position acquisition unit 704 calculates the current position of the user by the triangulation method using the GPS alternative information transmitted from the plurality of communication devices 304.
- the GPS alternative information is a signal that can be substituted for the signal transmitted from the GPS satellite when calculating the current position of the user.
- the positions of the three communication devices 304 are coordinates (X, y, h), (X, y, h), (X, y, h), respectively.
- h is the height from the ground of the theme park to the installation position of the communication device 304, and is the same at the location where each communication device 304 is installed.
- X to x are assumed to be known from the position information included in the GPS alternative information.
- the distance T to T from each communicator 304 to the user is whether the GPS alternative information is each communicator 304
- the angle formed by the virtual line connecting each communication device 304 and the current position of the user and the vertical line passing through each communication device 304 is 0, ⁇ , ⁇ , respectively.
- the distances T to T can be obtained by obtaining the ratio of the distances ⁇ to ⁇ that do not require the distance itself.
- symbol ⁇ in FIG. 13 is the position when the user's position ⁇ is projected onto the same virtual plane as the height at which the communication device 304 is installed, and is indicated by coordinates (X, y, h).
- the distances W to W between the code p and each communication device 304 are calculated.
- the identification information output from the guide terminal 404 includes timing information for specifying the output timing of the identification information, and the same timing information is used for the calculation of the current position of the user described above.
- the identification information including is used.
- the power that is not shown is omitted.
- the passages inside the theme park are arranged in a matrix. If the movement of the user is fixed on the straight line where the two communication devices 304 are located, such as when the communication device 304 is installed at the intersection of each passage, two devices It is also possible to calculate the current location of the user by receiving GPS alternative information from the communication device 304. In such a case, map matching can be performed more appropriately using the coordinates in the theme park than using the same latitude and longitude as GPS.
- FIG. 14 is a flowchart showing the processing procedure of the management apparatus that works in this embodiment. In the flowchart shown in FIG. 14, it is first determined whether or not the designated attraction information has been received (step S 1401).
- step S1409 If the specified attraction information has not been received (step S1401: No), it is determined whether or not the guidance order management file 1100 has been updated (step S1409). If the guide order management file 1100 has not been updated (step S 1409: No), the process returns to step S 14 01. If the guidance order management file 1100 has been updated (step S1409: Yes), the process proceeds to step S1402.
- step S1401 When the designated attraction information is received in step S1401 (step S1401: Yes), the specified attraction information power is acquired (step S 1402), and the specified attraction information is received. The current position of the user is calculated from the location and the reception time (step S 1403).
- step S1404 it is determined whether or not there is a used attraction in the designated attraction.
- step S1404 specifically, for example, the guidance sequence management file 1100 is referred to, and it is determined whether or not the flag is set in the used area. If it is determined that there is no used attraction (step S 1404: No), the process proceeds to step S 1406.
- step S1404 determines whether there is a used attraction (step S1404: Yes)
- the used attraction is excluded from the use candidates (step S1405).
- step S1405 for example, an attraction flagged in the used area is excluded from use candidates.
- the scheduled exit time is acquired (step S1406).
- step S 1406 specifically, for example, the guidance order management file is referred to and associated with the user ID of the guidance terminal 404 that is the transmission source of the attraction designation information received in step S 1401. Get scheduled exit time.
- step S 1 407 The order in which the user is guided to the specified attraction (hereinafter referred to as “guidance order”) is determined (step S 1 407).
- a guidance order is determined such that the time for the user to line up in the queue waiting to enter is shortened.
- the travel time and travel distance for example, determine the guidance sequence that avoids the route from reaching long or complicated even if the time for queuing in the waiting queue is short.
- the ease of movement for example, if it is easier to move through a specified attraction than moving directly, it will move more easily, and the movement order will be determined.
- step S1407 specifically, for example, a guidance order that allows more designated attractions to be used up to the scheduled exit time is determined in consideration of the scheduled exit time. If you cannot use all the specified attractions by the scheduled time of leaving the park, prioritize the specified attractions with high priority by acquiring the priority of using the attractions in advance. The order of guidance may be determined.
- Priority should be given to any of the various conditions for determining the guidance order, such as the time in which the user is queued for entry, travel time, travel distance, ease of travel, scheduled exit time, and priority of use.
- the theme park may be pre-set by the user or may be set appropriately.
- the guide information including the guide order determined in step S1407 is transmitted to the guide terminal 404 that is the transmission source of the designated attraction information received in step S1401 (step S1408).
- the guidance information transmitted in step S1408 includes the location information of the specified attraction and the location information indicating the current location of the user. Information.
- FIG. 15 is a flowchart showing the processing procedure of the guide terminal of this embodiment.
- step S1501 it is determined whether or not the attraction designation has been received.
- step S1501 for example, the user operation unit 702 of the guidance terminal 404 determines whether or not the designation of the attraction is received by determining whether or not there is an input operation for designating the attraction. Determine whether. The user should enter the scheduled exit time in addition to the attraction specification when performing the attraction designation operation.
- step S1501 it waits for the determination that the designation of the attraction has been accepted (step S1501: No). If it is judged that the designation has been accepted (step S1501: Yes), the management apparatus 501 is instructed to specify the attraction. Information is transmitted (step S1502).
- the designated attraction information transmitted in step S1502 identifies a plurality of attractions designated by the user (hereinafter referred to as "designated attraction") and the user who designated the designated attraction. Contains information. If there is an input operation of the scheduled closing time in step S1501, designated attraction information including information indicating the scheduled closing time is transmitted in step S1502.
- step S 1503 it is determined whether or not the guidance information transmitted from the management device 501 has been received. If it is determined that the guidance information has not been received (step S 1503: No), The designated attraction information is transmitted, and it is determined whether or not the force has reached a predetermined time (step S1504). If the predetermined time has not elapsed (step S1504: No), the process returns to step S1503, and if the predetermined time has elapsed (step S1504: Yes), the series of processing ends.
- step S1503 If it is determined in step S1503 that the guidance information transmitted from the management apparatus 501 has been received (step S 1503: Yes), the user is selected according to the guidance order using the received guidance information. A guidance route for guiding to the specified attraction is searched (step S 1505). [0177] Then, the guidance order in which the guidance information power received in step S1503: Yes is also acquired and the guidance route searched in step S1505 are notified to the user (step S1506). In FIG. 15, “notification of guidance information” is described as the process of step S1506.
- step S1506 specifically, for example, information indicating the guidance sequence and the guidance route is displayed on the display unit 703, and voice guidance for guiding the guidance sequence and the guidance route is output from the speaker 712.
- step S1506 for example, when attractions A, B, C, and E are designated attractions and the guidance order is determined in the order of B, C, E, and A, “Introduction Attraction B” Displaying information such as “It is recommended to use attraction C after using attraction B” on display unit 703 or outputting from speaker 712 .
- step S1506 information such as “We recommend using Attraction B first. Attraction B is expected to be congested. Will you make a reservation?” Is displayed on Display Unit 703. The user may input whether or not a reservation is necessary by outputting from the speaker 712. Whether or not a reservation is necessary is performed, for example, by an input operation in the user operation unit 702.
- the attractions to be reserved are not limited to the attractions that are scheduled to be used next!
- step S1506 information such as “I recommend you to use attraction B first. Do you want to guide you to attraction B?” Is displayed on display unit 703 or output from speaker 712. Then, the user may be allowed to input whether or not route guidance according to the guidance order is necessary. Whether or not route guidance is necessary is performed by an input operation in the user operation unit 702, for example.
- step S1 507 it is determined whether or not to reserve an attraction. If it is determined that no reservation is to be made (step S1507: No), the process proceeds to step S1509. To do. When it is determined to make a reservation (step S1507: Yes), the reservation status management file 1200 is updated (step S1508).
- step S1508 it is determined whether or not the information necessary for updating the reservation status management file 1200 is available.
- Information indicating a message prompting re-input is transmitted to the guide terminal 404, and when the information necessary for updating the reservation status management file 1200 is obtained, the reservation status management file 1200 is updated.
- the maximum number of people who can make a reservation (hereinafter referred to as the "maximum number of reservations”) may be determined. In this case, if a reservation operation that exceeds the maximum number of reservations is made, information such as “Reservations are not accepted for the attraction at this time” will be notified.
- information for notifying that the attraction 401 cannot be reserved may be notified regardless of whether or not the reservation operation is performed.
- Such information may be displayed by using, for example, the display unit 703 of the guidance terminal 404 or may be performed using sound via the speaker 712.
- step S1 509 it is determined whether route guidance is to be performed according to the guidance order.
- step S 1509: No a series of processing is performed. finish.
- step S1509: Yes route guidance is performed according to the guidance route searched in step S1505 (step S1510).
- the guidance route is displayed on the display unit 703, or a message prompting the movement along the guidance route is output from the speaker 712.
- step S1 511 it is determined from the current position of the user whether or not the destination point has been reached (step S1 511), and until it is determined that the destination point has been reached (step S1511: No), step S1510 is entered. Return and continue route guidance. If it is determined that the destination point has been reached (step S 1511: Yes), the series of processing ends.
- the guiding order is determined by the management apparatus 501.
- the guidance order may be determined by the guidance terminal 404.
- the CPU 123 in the terminal control unit 701 executes the program recorded in the ROM, RAM, or recording medium 705 in the terminal control unit 701 or communicates with the communication unit 708, so that the determination unit 123 in FIG. Realized.
- the force at which the guidance terminal 404 searches for the guidance route according to the guidance order is not limited to this.
- the search for the guidance route may be performed by the management apparatus 501.
- the search unit 115 in FIG. 1 is realized by the CPU 601 executing the program stored in the ROM 602, the RAM 603, the magnetic disk 605, or the optical disk 607 in the management apparatus 501 or communicating with the communication I / F 614. Is done.
- the order of use that the user is more satisfied with is proposed by taking into account the priority that the user wants to use and the scheduled time to leave. be able to. As a result, the user can effectively use the limited time and enhance the use of the theme park.
- the used attraction is not included in the determined guidance order, it is possible to propose a usage order that is more suitable for actual use. As a result, attractions that are not used again (which is unlikely to be used) are not included in the guidance order on the day of the visit, so the user should consider any information that is reported.
- the theme park can be used efficiently and comfortably simply by using the attractions according to the new guidance sequence.
- the user can grasp the optimum use order according to the situation of the place. You can. As a result, the user can use the theme park more efficiently.
- a new guidance order is determined.
- the user can grasp the updated order of use every time he uses an attraction without performing a special operation, and can use the theme park more efficiently.
- this embodiment is not limited to the force that determines the guidance order according to the current situation. For example, using the past waiting time for admission at a specified attraction, the guidance order may be determined such that the elapsed time is the shortest when all the specified attraction is used.
- the user can grasp the schedule of the day at the stage of starting to use the attraction.
- the next attraction can be smoothly moved. This also makes it possible to use the theme park efficiently for IJ.
- the user can surely move according to the guidance order.
- the user can move smoothly to the desired attraction, for example, without taking time to move to the desired attraction, even though the attraction to be used next is powerful. . This makes it possible to use the theme park more efficiently.
- the user can efficiently use the theme park to improve the operation rate in the attraction with a low operation rate. Can be expected. As a result, the effect of efficiently operating the attractions throughout the theme park can be expected, so that the use efficiency for the theme park users should be improved and the operation efficiency for the theme park side should be improved. Can do.
- the theme park management method and guidance method described in this embodiment can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation.
- This program is recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and is executed by being read by the computer.
- the program may be a transmission medium that can be distributed through a network such as the Internet.
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Development Economics (AREA)
- Economics (AREA)
- Finance (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Navigation (AREA)
Abstract
A theme park management device (110) includes: a reception unit (111) for receiving information on a plurality of specified attractions specified by a user among attractions in the theme park, from a guidance terminal (120) of the user; an acquisition unit (112) for acquiring an entrance wait time of the specified attraction received by the reception unit (111); a decision unit (114) for deciding the order of the guiding the user to the specified attraction according to the entrance wait time acquired by the acquisition unit (112); and a transmission unit (116) for transmitting the decision result decided by the decision unit (114) to the guidance terminal (120) of the user.
Description
明 細 書 Specification
テーマパーク管理装置、誘導端末、テーマパーク管理方法、誘導方法、 プログラム、および記録媒体 Theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium
技術分野 Technical field
[0001] この発明は、テーマパーク管理装置、誘導端末、テーマパーク管理方法、誘導方 法、プログラム、および記録媒体に関する。ただし、本発明の利用は、前述のテーマ パーク管理装置、誘導端末、テーマパーク管理方法、誘導方法、プログラム、および 記録媒体に限らない。 The present invention relates to a theme park management device, a guidance terminal, a theme park management method, a guidance method, a program, and a recording medium. However, the use of the present invention is not limited to the above-described theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium.
背景技術 Background art
[0002] 従来より、テーマパークにおける各アトラクションの利用に際しての利便性の向上を 図るようにした技術がある。たとえば、利用者が利用を希望する複数の施設の利用ス ケジュール 'パターンを複数パターン算出し、その中から利用者によって選択された 1 つのスケジュール 'パターンにしたがって施設の利用予約をするようにした技術があ る(たとえば、下記特許文献 1参照。 ) o Conventionally, there is a technique for improving convenience when using each attraction in a theme park. For example, a technology that calculates multiple usage schedules for multiple facilities that a user wants to use, and reserves the use of facilities according to a single schedule pattern selected by the user. (For example, see Patent Document 1 below.) O
[0003] 特許文献 1 :特開平 8— 315188号公報 Patent Document 1: Japanese Patent Laid-Open No. 8-315188
発明の開示 Disclosure of the invention
発明が解決しょうとする課題 Problems to be solved by the invention
[0004] し力しながら、テーマパークの利用に際しては、その場の状況や気分などによって、 利用したいアトラクションが変わることが十分に想定される力 上述した特許文献 1に 記載された技術では、たとえば、突然の予定変更などで、スケジュール 'パターンにし たがわない順序や予約時間外に利用した場合には、効果的な活用を望めないという 問題が一例として挙げられる。 [0004] However, when using a theme park, the force described in Patent Document 1 described above is, for example, a force that is sufficiently assumed that the attraction to be used changes depending on the situation and mood of the place. As an example, there are problems such as sudden changes in schedules, when the schedule is not used according to the pattern, or when it is used outside the scheduled time, it cannot be used effectively.
課題を解決するための手段 Means for solving the problem
[0005] 請求項 1の発明に力かるテーマパーク管理装置は、テーマパーク内のアトラクション の中から利用者によって指定された複数のアトラクション (以下、「指定アトラクション」 という)に関する情報を、前記利用者の通信端末から受信する受信手段と、前記受信 手段によって受信された指定アトラクションの入場待ち時間を取得する取得手段と、
前記取得手段によって取得された入場待ち時間に基づいて、前記利用者を前記指 定アトラクションへ誘導する順序を決定する決定手段と、前記決定手段によって決定 された決定結果を、前記利用者の通信端末に送信する送信手段と、を備えることを 特徴とする。 [0005] The theme park management apparatus according to the invention of claim 1 provides information on a plurality of attractions (hereinafter referred to as "designated attractions") designated by the user from the attractions in the theme park. Receiving means for receiving from the communication terminal, and obtaining means for obtaining the admission waiting time of the designated attraction received by the receiving means; Based on the admission waiting time acquired by the acquisition means, a determination means for determining the order of guiding the user to the designated attraction, and the determination result determined by the determination means are used as the communication terminal of the user. And transmitting means for transmitting to.
[0006] 請求項 10の発明に力かる誘導端末は、テーマパーク内のアトラクションの中から利 用者が利用する複数のアトラクションの指定を受け付ける指定手段と、前記指定手段 によって指定された複数のアトラクション (以下、「指定アトラクション」 、う)の入場待 ち時間を、前記テーマパークを管理する管理サーバから取得する取得手段と、前記 取得手段によって取得された入場待ち時間に基づいて、前記利用者を前記指定アト ラタシヨンへ誘導する順序を決定する決定手段と、前記決定手段によって決定された 決定結果を前記利用者に報知する報知手段と、を備えることを特徴とする。 [0006] The guidance terminal according to the invention of claim 10 includes a designation means for accepting designation of a plurality of attractions used by a user among the attractions in the theme park, and a plurality of attractions designated by the designation means. (Hereinafter referred to as “designated attractions”) the acquisition waiting time from the management server that manages the theme park, the acquisition means for acquiring the user based on the admission waiting time acquired by the acquisition means And determining means for determining the order of guidance to the designated attribution, and notifying means for notifying the user of the determination result determined by the determining means.
[0007] 請求項 12の発明に力かるテーマパーク管理方法は、テーマパーク内のアトラタショ ンの中から利用者によって指定された複数のアトラクション (以下、「指定アトラタショ ン」という)に関する情報を、前記利用者の通信端末力も受信する受信工程と、前記 受信工程によって受信された指定アトラクションの入場待ち時間を取得する取得ェ 程と、前記取得工程によって取得された入場待ち時間に基づいて、前記利用者を前 記指定アトラクションへ誘導する順序を決定する決定工程と、前記決定工程によって 決定された決定結果を、前記利用者の通信端末に送信する送信工程と、を含んだこ とを特徴とする。 [0007] The theme park management method according to the invention of claim 12 is characterized in that information on a plurality of attractions designated by users from the attractions in the theme park (hereinafter referred to as "designated attractions") is Based on the receiving step of receiving the communication terminal power of the user, the acquiring step of acquiring the admission waiting time of the designated attraction received by the receiving step, and the admission waiting time acquired by the acquiring step, the user And a transmission step of transmitting the determination result determined by the determination step to the communication terminal of the user.
[0008] 請求項 13の発明に力かる誘導方法は、テーマパーク内のアトラクションの中から利 用者が利用する複数のアトラクションの指定を受け付ける指定工程と、前記指定工程 によって指定された複数のアトラクション (以下、「指定アトラクション」 、う)の入場待 ち時間を、前記テーマパークを管理する管理サーバから取得する取得工程と、前記 取得工程によって取得された入場待ち時間に基づ!/ヽて、前記利用者を前記指定アト ラタシヨンへ誘導する順序を決定する決定工程と、前記決定工程によって決定された 決定結果を前記利用者に報知する報知工程と、を含んだことを特徴とする。 [0008] The guidance method according to the invention of claim 13 includes a designation step for accepting designation of a plurality of attractions used by a user from among the attractions in the theme park, and a plurality of attractions designated by the designation step. Based on the acquisition process of acquiring the waiting time for admission (hereinafter referred to as “designated attractions”) from the management server that manages the theme park and the admission waiting time acquired by the acquisition process! The method includes a determining step of determining an order of guiding the user to the designated attraction, and a notifying step of notifying the user of the determination result determined by the determining step.
[0009] 請求項 14の発明に力かるプログラムは、請求項 12または 13に記載の方法をコンビ ユータに実行させることを特徴とする。
[0010] 請求項 15の発明にかかる記録媒体は、請求項 14に記載のプログラムをコンビユー タによる読み取り可能に記録したことを特徴とする。 [0009] A program according to claim 14 is characterized by causing a computer to execute the method according to claim 12 or 13. [0010] A recording medium according to the invention of claim 15 is characterized in that the program according to claim 14 is recorded so as to be readable by a computer.
図面の簡単な説明 Brief Description of Drawings
[0011] [図 1]図 1は、この実施の形態に力かるテーマパーク管理システムの機能的構成を示 すブロック図である。 [0011] [FIG. 1] FIG. 1 is a block diagram showing a functional configuration of a theme park management system empowering this embodiment.
[図 2-1]図 2—1は、この実施の形態に力かるテーマパーク管理装置の処理手順を示 すフローチャートである。 [Fig. 2-1] Fig. 2-1 is a flow chart showing the processing procedure of the theme park management device that is relevant to this embodiment.
[図 2-2]図 2— 2は、この実施の形態の誘導端末の処理手順を示すフローチャートで ある。 [Fig. 2-2] Fig. 2-2 is a flowchart showing the processing procedure of the guide terminal of this embodiment.
[図 3]図 3は、この実施例にかかるテーマパークの一例を示す平面図である。 FIG. 3 is a plan view showing an example of a theme park according to this embodiment.
[図 4]図 4は、テーマパーク内のアトラクションにおける設備を示す説明図である。 [FIG. 4] FIG. 4 is an explanatory view showing facilities at an attraction in the theme park.
[図 5]図 5は、この実施例に力かるテーマパーク管理システムのシステム構成図である [FIG. 5] FIG. 5 is a system configuration diagram of a theme park management system that is effective in this embodiment.
[図 6]図 6は、この実施例に力かる管理装置のハードウェア構成を示すブロック図であ る。 [FIG. 6] FIG. 6 is a block diagram showing a hardware configuration of a management apparatus that is effective in this embodiment.
[図 7]図 7は、この実施例に力かる通信端末のハードウェア構成を示すブロック図であ る。 [FIG. 7] FIG. 7 is a block diagram showing a hardware configuration of a communication terminal according to this embodiment.
[図 8]図 8は、この実施例に力かるアトラクションリストを示す説明図である。 [FIG. 8] FIG. 8 is an explanatory view showing an attraction list which is helpful in this embodiment.
[図 9]図 9は、この実施例に力かるアトラクション管理ファイルを示す説明図である。 [FIG. 9] FIG. 9 is an explanatory view showing an attraction management file that is useful in this embodiment.
[図 10]図 10は、この実施例にカゝかる移動情報ファイルを示す説明図である。 FIG. 10 is an explanatory view showing a movement information file related to this embodiment.
[図 11]図 11は、この実施例にカゝかる誘導順序管理ファイルを示す説明図である。 [FIG. 11] FIG. 11 is an explanatory diagram showing a guidance order management file related to this embodiment.
[図 12]図 12は、この実施例にカゝかる予約状況管理ファイルを示す説明図である。 FIG. 12 is an explanatory diagram showing a reservation status management file related to this embodiment.
[図 13]図 13は、 GPS代替情報から現在位置を算出する方法の一例を示す説明図で ある。 FIG. 13 is an explanatory diagram showing an example of a method for calculating a current position from GPS alternative information.
[図 14]図 14は、この実施例に力かる管理装置の処理手順を示すフローチャートであ る。 [FIG. 14] FIG. 14 is a flowchart showing a processing procedure of the management apparatus according to this embodiment.
[図 15]図 15は、この実施例の誘導端末の処理手順を示すフローチャートである。 符号の説明
O FIG. 15 is a flowchart showing the processing procedure of the guide terminal of this embodiment. Explanation of symbols O
テーマパーク管理装置 Theme park management device
111 受信部 111 Receiver
〇 Yes
112 取得部 112 Acquisition Department
113 判断部 113 Judgment part
114 決定部 114 decision part
115 探索部 115 Search unit
116 送信部 116 Transmitter
120 誘 端末 120 invitation terminal
121 指定部 121 Designated part
122 取得部 122 Acquisition Department
123 決定部 123 decision part
124 探索部 124 Search unit
125 報知部 125 Notification section
発明を実施するための最良の形態 BEST MODE FOR CARRYING OUT THE INVENTION
[0013] 以下に添付図面を参照して、この発明に力かるテーマパーク管理装置、誘導端末 、テーマパーク管理方法、誘導方法、プログラム、および記録媒体の好適な実施の 形態を詳細に説明する。まず、この実施の形態に力かるテーマパーク管理システム の機能的構成について説明する。 Hereinafter, preferred embodiments of a theme park management device, a guidance terminal, a theme park management method, a guidance method, a program, and a recording medium according to the present invention will be described in detail with reference to the accompanying drawings. First, the functional configuration of the theme park management system that is relevant to this embodiment will be described.
[0014] (テーマパーク管理システムの機能的構成) [0014] (Functional configuration of theme park management system)
図 1は、この実施の形態に力かるテーマパーク管理システムの機能的構成を示す ブロック図である。図 1において、テーマパーク管理システムは、テーマパーク管理装 置 110と誘導端末 120とから構成されている。テーマパーク管理装置 110は、テーマ パークの各アトラクションにおける混雑状況などを管理する。ここで、テーマパークは 、複数のアトラクションを敷地内に有する。 FIG. 1 is a block diagram showing a functional configuration of a theme park management system that works on this embodiment. In FIG. 1, the theme park management system comprises a theme park management device 110 and a guidance terminal 120. The theme park management device 110 manages the congestion status of each theme park attraction. Here, the theme park has a plurality of attractions on the premises.
[0015] また、アトラクションとは、たとえば、遊園地、動物園、飲食店、映画館その他何らか のテーマに沿った集客能力を有する施設である。遊園地ではジェットコースターや観 覧車などが挙げられる。また、アトラクションは、この他、利用者が鑑賞する形態のアト ラタシヨンであってもよいし、乗り物に乗車するなど利用者の何らかの行動を伴う形態
のアトラクションであってもよい。利用者とは、テーマパーク内に入園した者であり、よ り詳細には、誘導端末 120を携帯する者である。また利用者は、単独の他、複数の利 用者力もなるグループであってもよ 、。 An attraction is, for example, an amusement park, a zoo, a restaurant, a movie theater, or any other facility that has the ability to attract customers in line with some theme. In the amusement park, there are roller coasters and ferris wheels. In addition, the attraction may be an attraction that is viewed by the user, or a form that involves some action of the user, such as riding in a vehicle. May be an attraction. A user is a person who enters the theme park, and more specifically, a person who carries the guidance terminal 120. The user may be a single group or a group of multiple users.
[0016] また、誘導端末 120とは、利用者が携帯することが可能な可搬型のコンピュータ端 末である。誘導端末 120は、テーマパーク管理装置 110との間で、直接あるいは、各 アトラクションのゲート装置を介して間接的に通信することができる通信端末である。 この誘導端末 120は、利用者の入園時などにテーマパーク側から貸与されるもので あってもよいし、利用者が所有する携帯電話機であってもよい。また、誘導端末 120 は、利用者 1人 1人がそれぞれ有していてもよぐグループに 1台であってもよい。 [0016] The guidance terminal 120 is a portable computer terminal that can be carried by a user. The guidance terminal 120 is a communication terminal that can communicate with the theme park management device 110 directly or indirectly through a gate device of each attraction. The guidance terminal 120 may be lent from the theme park when the user enters the park, or may be a mobile phone owned by the user. In addition, one guiding terminal 120 may be provided for each user.
[0017] まず、テーマパーク管理装置 110が備える各部について説明する。図 1に示すよう に、この実施の形態にかかるテーマパーク管理装置 110は、受信部 111と、取得部 1 12と、判断部 113と、決定部 114と、探索部 115と、送信部 116と、を備える。 First, each unit included in the theme park management apparatus 110 will be described. As shown in FIG. 1, the theme park management apparatus 110 according to this embodiment includes a receiving unit 111, an acquiring unit 112, a determining unit 113, a determining unit 114, a searching unit 115, and a transmitting unit 116. .
[0018] 受信部 111は、テーマパーク内のアトラクションの中から利用者によって指定された 複数のアトラクション (以下、「指定アトラクション」という)に関する情報を、利用者の誘 導端末 120から受信する。指定アトラクションに関する情報 (以下、「指定アトラタショ ン情報」という)とは、アトラクションを特定するとともに当該アトラクションが利用者によ つて指定されたことを示す情報である。指定アトラクション情報は、具体的には、たと えば、アトラクションを特定する情報と利用者を識別する情報とを含む情報である。 [0018] Receiving section 111 receives information on a plurality of attractions designated by the user from the attractions in the theme park (hereinafter referred to as "designated attraction") from the user guidance terminal 120. The information related to the designated attraction (hereinafter referred to as “designated attraction information”) is information that identifies the attraction and indicates that the attraction is designated by the user. Specifically, the designated attraction information is, for example, information including information for identifying the attraction and information for identifying the user.
[0019] 利用者を識別する情報は、具体的には、たとえば、誘導端末 120に関する情報や 誘導端末 120を携帯する利用者に関する情報である。たとえば、誘導端末 120に関 する情報は、コード番号のように、個々の誘導端末 120の個体情報である。また、たと えば、利用者に関する情報は、利用者の氏名、連絡先、決済カードの番号などの情 報である。なお、グループで 1台の誘導端末 120を有する運用形態である場合、利用 者を識別する情報には、たとえば、グループを構成する人数を示す情報が含まれて いてもよい。 [0019] Specifically, the information for identifying the user is, for example, information on the guide terminal 120 or information on a user carrying the guide terminal 120. For example, the information regarding the guide terminal 120 is individual information of each guide terminal 120 like a code number. For example, the information about the user is information such as the user's name, contact information, and payment card number. Note that in the case of an operation mode having one guide terminal 120 in the group, the information for identifying the user may include, for example, information indicating the number of people constituting the group.
[0020] カロえて、受信部 111は、利用者のテーマパーク力 の退園予定時刻に関する情報 を受信する。退園予定時刻に関する情報は、誘導端末 120における利用者の入力 操作によって入力された情報であり、具体的には、たとえば、「18時 30分までに退園
」のように利用者が退園を希望している時刻や、「今から 3時間以内」のように利用可 能な時間の長さを示す情報である。なお、利用者による格別な指定がない場合、退 園予定時刻に関する情報は、閉園時刻ある!ヽは閉園時刻までの残り時間を示す情 報とされる。 [0020] The receiving unit 111 receives information on the scheduled exit time of the user's theme park power. The information related to the scheduled time for leaving the park is information input by the user's input operation at the guidance terminal 120. Specifically, for example, “the park will be closed by 18:30”. This is information that indicates the time when the user wants to leave the park, such as “,” and the length of time that can be used, such as “within 3 hours from now”. If there is no special designation by the user, the information regarding the scheduled closing time is the closing time! The information indicating the remaining time until the closing time is information.
[0021] 取得部 112は、受信部 111によって受信された指定アトラクションの現在の入場待 ち時間を取得する。ここで、指定アトラクションの現在の入場待ち時間は、たとえば、 指定アトラクションにおける現在の入場待ち人数や入場待ち列の長さから算出するこ とができる。たとえば、現在の入場待ち人数から入場待ち時間を算出する場合、現在 の入場待ち人数を 1稼働あたりの利用可能人数 (定員)で除算した値に、アトラタショ ンを利用した場合の所要時間を乗算する。この場合、現在の待ち人数を定員で除算 した値の整数部分は、入場可能となるまでにアトラクションが稼働する回数を示す。 The acquisition unit 112 acquires the current admission waiting time of the designated attraction received by the reception unit 111. Here, the current admission waiting time of the designated attraction can be calculated from, for example, the current number of people waiting for admission and the length of the admission queue at the designated attraction. For example, when calculating the waiting time for admission from the current waiting time, multiply the current waiting time by the available number of people per operation (capacity) by the time required for using the attraction. . In this case, the integer part of the value obtained by dividing the current waiting number by the capacity indicates the number of times the attraction operates before it can be entered.
[0022] 具体例としては、たとえば、定員が 15人、所要時間が 10分のアトラクションにおい て、 33人の利用者が入場待ちしている最後尾に並んだ利用者の待ち時間は、取得 部 112によって以下のように算出される。まず、既に並んでいる利用者の人数(33人 )を定員(15人)で除算する。その結果、 33 ÷ 15 = 2. 2が得られる。つぎに、この整 数部分の 2に所要時間(10分)を乗算する。その結果、 2 X 10 = 20分が得られ、この 値(20分)が入場待ち時間として取得される。 [0022] As a specific example, for example, in the attraction of 15 people and the required time of 10 minutes, the waiting time of the users lined up at the end of 33 users waiting to enter 112 is calculated as follows. First, divide the number of existing users (33 people) by the capacity (15 people). As a result, 33 ÷ 15 = 2.2 is obtained. Next, the integer part 2 is multiplied by the required time (10 minutes). As a result, 2 X 10 = 20 minutes is obtained, and this value (20 minutes) is obtained as the admission wait time.
[0023] また、たとえば、入場待ち列の長さから入場待ち時間を算出する場合、入場待ち列 の長さに、単位距離あたりの待ち時間を乗算する。ここで、単位距離あたりの待ち時 間は、入場待ちしている利用者が、単位距離を進むために要する時間である。単位 距離あたりの待ち時間は、アトラクションの定員、所要時間などに応じて、テーマパー ク管理者によってあら力じめ設定される。具体的には、たとえば、単位距離あたりの待 ち時間は、定員が多いアトラクションほど短ぐ所要時間が長いほど長い時間に設定 される。具体例として、たとえば、単位距離あたりの待ち時間が 2分 Zm、待ち列距離 力 lOmである場合、待ち時間は、 2 X 10 = 20分となる。 [0023] Also, for example, when calculating the admission waiting time from the length of the admission queue, the length of the admission queue is multiplied by the waiting time per unit distance. Here, the waiting time per unit distance is the time required for the user waiting for entry to travel the unit distance. The waiting time per unit distance is set by the theme park administrator according to the attraction capacity and required time. Specifically, for example, the waiting time per unit distance is set to a longer time as the required time is shorter for an attraction with a larger capacity. As a specific example, for example, when the waiting time per unit distance is 2 minutes Zm and the queuing distance force lOm, the waiting time is 2 × 10 = 20 minutes.
[0024] ところで、現在の入場待ち人数は、各アトラクションにお 、て入場待ちの列を形成す る利用者 (以下、「一般者」という)、および、当該アトラクションの利用を予約している 利用者 (以下、「予約者」という)を含む人数でもよい。一般者の人数は、たとえば、利
用者の現在位置力も算出することができる。予約者の人数は、たとえば、アトラタショ ンごとの予約者の人数を記憶するテーブルを設け、このテーブルを参照することによ つて取得する。この場合、テーブルは、たとえば、 10分間隔などのように定期的に更 新する。なお、グループに 1台の誘導端末 120を有する運用形態の場合、現在の待 ち人数は各グループを構成する人数を考慮してカウントする。 [0024] By the way, the number of people currently waiting for admission is the users who form a queue for admission at each attraction (hereinafter referred to as "general people") and those who have reserved the use of the attraction. Number of persons including persons (hereinafter referred to as “reservers”). For example, the number of general public The current position force of the user can also be calculated. The number of reservations is obtained, for example, by providing a table for storing the number of reservations for each attraction and referring to this table. In this case, the table is updated periodically, for example, every 10 minutes. In addition, in the case of an operation mode in which one guide terminal 120 is provided in a group, the current waiting number is counted in consideration of the number of members constituting each group.
[0025] なお、一般者である力否かは、たとえば、利用者の現在位置力も判断することがで きる。具体的には、たとえば、利用者の現在位置力 入場待ちしている利用者が誘導 される通路などの上にある力否かをもって判断する。また、具体的には、たとえば、利 用者の現在位置が、各アトラクション力も一定距離範囲内に一定時間以上継続して 存在したカゝ否かをもって判断することもできる。 It should be noted that whether or not the force is a general person can also determine, for example, the current position force of the user. Specifically, for example, the current position force of the user is determined based on whether or not the force is on a passage where the user waiting for entry is guided. Specifically, for example, the current position of the user can be determined based on whether or not each attraction force is within a certain distance range for a certain period of time.
[0026] ここで、利用者の現在位置は、たとえば、三角法を用いて算出することができる。具 体的には、たとえば、指定アトラクション情報を複数の受信箇所において受信し、各 受信箇所における受信時刻から、各受信箇所と誘導端末 120との距離の比を算出 すること〖こよって、利用者の現在位置を算出する。また、利用者の現在位置は、たと えば、各アトラクションのゲート装置と通信端末 120との間で通信をおこなうことによつ て取得してもよい。この場合、通信をおこなったゲート装置が設置されたアトラクション 1S 利用者の現在位置となる。 Here, the current position of the user can be calculated using, for example, trigonometry. Specifically, for example, the user receives the specified attraction information at a plurality of reception locations and calculates the ratio of the distance between each reception location and the guidance terminal 120 from the reception time at each reception location. The current position of is calculated. In addition, the current position of the user may be acquired, for example, by performing communication between the gate device of each attraction and the communication terminal 120. In this case, it is the current location of the attraction 1S user where the gate device that communicated is installed.
[0027] また、利用者の現在位置は、同一のタイミングで出力された指定アトラクション情報 を用いて算出する。これは、移動前の位置および移動後の位置から出力された指定 アトラクション情報を用いた場合、算出結果が不正確なものとなるからである。このた め、指定アトラクション情報には、誘導端末 120から出力されたタイミングを特定でき る情報 (以下、「タイミング情報」と 、う)が含まれて 、る。 [0027] Further, the current position of the user is calculated using designated attraction information output at the same timing. This is because the calculation result is inaccurate when the designated attraction information output from the position before the movement and the position after the movement is used. Therefore, the designated attraction information includes information (hereinafter referred to as “timing information”) that can specify the timing output from the guide terminal 120.
[0028] このタイミング情報は、指定アトラクション情報が出力された時刻を示す情報であつ てもよいし、以前に出力した指定アトラクション情報ではないことを示す別の情報であ つてもよい。なお、タイミング情報は、テーマパークにおいて、誘導端末 120と取得部 112との通信に要する時間がもっとも長い場合の通信時間よりも長い間隔であれば、 同一のタイミング情報を繰り返し用いてもよ 、。 [0028] This timing information may be information indicating the time at which the designated attraction information is output, or may be other information indicating that the specified attraction information is not output previously. Note that the same timing information may be used repeatedly as long as the timing information is longer than the communication time when the time required for communication between the guidance terminal 120 and the acquisition unit 112 is the longest in the theme park.
[0029] この場合、利用者の現在位置の算出精度を維持するとともに、たとえば、指定アトラ
クシヨン情報を出力した時刻を示す情報を用いる場合と比較して、データ量を少なく 抑えることができる。利用者の現在位置は、指定アトラクション情報に限らず、たとえ ば、誘導端末 120と定期的に通信するなどして取得した、利用者を識別する情報を 用いて算出してもよい。なお、利用者の現在位置は、誘導端末 120からの要求を受 け付けるごとに算出してもよいし、定期的に算出してもよい。算出された利用者の現 在位置は、具体的には、たとえば、利用者の現在位置を直接示す地点座標や地点 の緯度 '経度によって示される。 [0029] In this case, while maintaining the calculation accuracy of the current position of the user, for example, the specified atlas Compared to the case of using information indicating the time when the question information is output, the amount of data can be reduced. The current position of the user is not limited to the specified attraction information, and may be calculated using information for identifying the user acquired by, for example, periodically communicating with the guidance terminal 120. The current position of the user may be calculated every time a request from the guidance terminal 120 is received, or may be calculated periodically. Specifically, the calculated current position of the user is indicated by, for example, point coordinates directly indicating the user's current position or the latitude / longitude of the point.
[0030] なお、取得部 112は、指定アトラクションにおける過去の入場待ち時間を取得しても よい。過去の入場待ち時間は、たとえば、各アトラクションにおける過去の入場待ち時 間の平均値である。なお、平均値は、すべての開園日における入場待ち時間を平均 した値ではなぐたとえば、曜日別、同一月の同一曜日別、あるいは、同一月日別な ど、特定の条件を満たす場合の入場待ち時間を平均した値であってもよ ヽ。 [0030] Note that the acquisition unit 112 may acquire a past admission waiting time in the designated attraction. The past admission waiting time is, for example, the average value of the past admission waiting time at each attraction. The average value is not the average of the waiting time for admission on all opening days.For example, the waiting time for admission when certain conditions are met, such as by day of the week, by the same day of the same month, or by the same month. It may be an average of time.
[0031] ここで、曜日別とは、具体的には、たとえば、開園以来の「日曜日」など、一定の期 間内における入場待ち時間を平均した値である。また、同一月の同一曜日別とは、 具体的には、たとえば、過去の「5月の第一週目の土曜日」における入場待ち時間の 平均値である。さらに、同一月日別とは、具体的には、たとえば、過去の「5月 5日」に おける待ち時間の平均値である。過去の入場待ち時間は、一日を単位とすることに 代えてあるいは加えて、時間帯を単位として算出してもよ ヽ。 [0031] Here, each day of the week is specifically a value obtained by averaging the admission waiting times within a certain period, such as "Sunday" since the opening of the park. The same day of the same month is, for example, the average value of the waiting time for admission in the past “Saturday of the first week of May”. Furthermore, the same month and day specifically refers to, for example, the average waiting time in the past “May 5”. Past admission wait times may be calculated in units of hours instead of or in addition to one day.
[0032] 判断部 113は、利用者が指定アトラクションを利用した力否かを判断する。具体的 には、たとえば、利用者の現在位置から、当該利用者が指定アトラクションへの入場 ゲートあるいは退場ゲートを通過した力否かを判断することで、利用者が指定アトラタ シヨンを利用した力否かを判断する。他に、具体的には、たとえば、入場ゲートを通過 する利用者が携帯する誘導端末 120と通信し、利用者を識別する情報を取得したか 否かを判断することで、利用者が指定アトラクションを利用したか否かを判断してもよ い。 [0032] The determination unit 113 determines whether or not the user has the power to use the specified attraction. Specifically, for example, by determining whether the user has passed through the entrance gate or exit gate for the specified attraction from the current location of the user, the user can determine whether or not the user has used the specified attraction. Determine whether. In addition, specifically, for example, by communicating with the guidance terminal 120 carried by the user passing through the entrance gate and determining whether or not the information for identifying the user has been acquired, the user can specify the specified attraction. You may decide whether you used or not.
[0033] 決定部 114は、取得部 112によって取得された入場待ち時間に基づいて、利用者 を指定アトラクションへ誘導する順序 (以下、「誘導順序」という)を決定する。誘導順 序は、たとえば、待ち時間の短い指定アトラクション力 順に利用するように決定され
る。 [0033] Based on the entrance waiting time acquired by the acquisition unit 112, the determination unit 114 determines the order in which the user is guided to the designated attraction (hereinafter referred to as "guidance order"). The order of guidance is determined, for example, to be used in the order of the specified attraction force with the shortest waiting time. The
[0034] ここで、誘導順序の決定方法の一例として、具体的に、アトラクション A〜Jまでの 10 個のアトラクションを備えるテーマパークにおいて、利用者が A (85分)、 C (20分)、 F (0分)、 G (50分)、 J (120分)の 5つのアトラクションを指定した場合にっ 、て説明す る。なお、括弧内の数値は各アトラクション A、 C、 F、 Gおよび Jにおける待ち時間を示 す。この場合、誘導順序は待ち時間の短い順に F、 C、 G、 A、 Jに決定される。 [0034] Here, as an example of the method of determining the guidance order, specifically, in a theme park having 10 attractions from attractions A to J, the user is A (85 minutes), C (20 minutes), This is explained when five attractions F (0 minutes), G (50 minutes), and J (120 minutes) are specified. The numbers in parentheses indicate the waiting time at each attraction A, C, F, G and J. In this case, the guidance order is determined as F, C, G, A, J in ascending order of waiting time.
[0035] なお、決定部 114は、すべての指定アトラクションへ順次誘導する誘導順序を決定 してもよいし、少なくともつぎに利用する指定アトラクションを決定する誘導順序を決 定してもよい。たとえば、上述の具体例においては、すべての指定アトラクション A、 C 、 F、 Gおよび Jを待ち時間の短い順に利用する誘導順序 F、 C、 G、 A、 Jを決定しても よいし、少なくともつぎに利用するもっとも待ち時間の短い誘導順序 Fのみを決定して ちょい。 [0035] Note that the determination unit 114 may determine a guidance order for sequentially guiding all specified attractions, or at least a guidance order for determining the next specified attraction to be used. For example, in the above-described specific example, the guidance order F, C, G, A, J that uses all the specified attractions A, C, F, G, and J in the order of the shortest waiting time may be determined, or at least Next, decide only the guidance sequence F with the shortest waiting time to be used.
[0036] また、決定部 114は、上述した受信部 111によって受信された退園予定時刻に関 する情報に基づいて誘導順序を決定してもよい。たとえば、現在時刻から退園予定 時刻までの滞在時間内に、すべての指定アトラクションの利用が時間的に困難であ る場合には、退園予定時刻までにより多くの指定アトラクションを利用できるような誘 導順序が決定される。具体的に、誘導順序の決定方法の一例として説明した上述の 具体例の場合においては、指定アトラクションの待ち時間の合計が、現在時刻(14 : 00)から退園予定時刻 (17 : 00)までの滞在時間(180分)以下となるような誘導順序 が決定される。 [0036] In addition, the determination unit 114 may determine the guidance order based on the information regarding the scheduled exit time received by the reception unit 111 described above. For example, if it is difficult to use all designated attractions within the stay time from the current time to the scheduled exit time, it will be possible to use more designated attractions until the scheduled exit time. The lead order is determined. Specifically, in the case of the above-described specific example described as an example of the method for determining the guidance order, the total waiting time for the designated attraction is from the current time (14:00) to the scheduled exit time (17:00). The order of guidance is determined so that it is less than the stay time (180 minutes).
[0037] より具体的には、この場合、アトラクション A、 C、 F、 Gの待ち時間の合計(155分) 力 滞在時間(180分)以下となるので、誘導順序は、アトラクション A、 C、 F、 Gの組 み合わせとなる。具体的な順序は、たとえば、利用者の現在位置に近いアトラクション から利用する誘導順序や、利用者によって指定された優先順位の高いアトラクション から利用する誘導順序など、テーマパーク側あるいは利用者によって任意に設定さ れた優先条件にしたがって決定される。 [0037] More specifically, in this case, since the total waiting time of attractions A, C, F, and G (155 minutes) force stay time (180 minutes) or less, the guidance order is the attractions A, C, A combination of F and G. The specific order can be arbitrarily set by the theme park side or the user, for example, the guidance order used from an attraction close to the user's current location, or the guidance order used from a high-priority attraction specified by the user. Determined according to the set priority conditions.
[0038] なお、滞在時間内に、すべての指定アトラクションの利用が時間的に困難である場 合には、優先順位の高い指定アトラクションを優先的に利用する誘導順序を決定す
るようにしてもよい。具体的に、上述の具体例において、たとえば、 J (120分)、 A(85 分)、 G (50分)、 C (20分)、 F (0分) t 、う優先順位が設定されて!、た場合、まず、も つとも優先順位の高いアトラクション Jを 1番目に利用する誘導順位が決定される。 [0038] If it is difficult to use all of the specified attractions within the stay time, the order of guidance for preferential use of the specified attractions with higher priority is determined. You may make it do. Specifically, in the above specific example, for example, J (120 minutes), A (85 minutes), G (50 minutes), C (20 minutes), F (0 minutes) t, and the priority order are set. In the case of!, First, the lead order to use the attraction J with the highest priority first is determined.
[0039] つづいて、滞在時間(180分)からアトラクション Jの待ち時間(120分)を差し引いた 残り時間(60分)内に利用できるアトラクションを、優先順位の高い順に決定する。こ の具体例では、 2番目に優先順位の高いアトラクション A (85)は、残り時間(60分)内 に利用することができないため、 3番目に優先順位の高いアトラクション G (50分)を 2 番目に利用する誘導順位が決定される。以降、同様にして、優先順位の高い順に誘 導順 、 G、 C、 Fが決定される。 [0039] Subsequently, attractions that can be used within the remaining time (60 minutes) obtained by subtracting the waiting time (120 minutes) of attraction J from the stay time (180 minutes) are determined in descending order of priority. In this example, the second highest priority attraction A (85) is not available within the remaining time (60 minutes), so the third highest priority attraction G (50 minutes) is 2 The order of guidance used is determined. Thereafter, in the same manner, the guidance order, G, C, and F are determined in descending order of priority.
[0040] さらに、決定部 114は、判断部 113によって利用済みと判断された指定アトラタショ ン以外の他の指定アトラクションへ誘導するあらたな順序 (以下、「あらたな誘導順序 」という)を決定してもよい。この場合、決定部 114は、他の指定アトラクションにおける 現在の入場待ち時間に基づ!/ヽてあらたな誘導順序を決定する。あらたな誘導順序の 決定は、たとえば、利用者が指定アトラクションを利用するごとにおこなう。あらたな誘 導順序は、定期的に決定するようにしてもよい。 [0040] Furthermore, the determination unit 114 determines a new order for guiding to a specified attraction other than the specified attraction that has been determined to be used by the determination unit 113 (hereinafter referred to as a "new guidance order"). Also good. In this case, the determination unit 114 determines a new guidance order based on the current admission waiting time at other designated attractions. For example, a new guidance order is determined each time a user uses a specified attraction. The new guidance order may be determined periodically.
[0041] ここで、上述した具体例として説明した条件にぉ 、て、あらたな誘導順序を決定す る方法の具体例を説明する。たとえば、 3つの指定アトラクションを待ち時間の短い順 に利用する誘導順序 F (0分)、 G (50分)、 A (85分)にしたがってアトラクション Fを利 用している最中に、アトラクション Gの待ち時間が 80分に増え、逆に、アトラクション A の待ち時間が 60分に減ったとする。このような場合、決定部 114は、アトラクション G ( 80分)よりもアトラクション A(60分)を先に誘導するあらたな誘導順序を決定する。な お、指定アトラクション G、 Aへの入場待ち時間には、指定アトラクション Fを利用し終 えた利用者の現在位置力も各指定アトラクション G、 Aまでの移動時間が含まれる。 Here, a specific example of a method for determining a new guidance order will be described based on the conditions described as the specific example described above. For example, while using the attraction F according to the guidance sequence F (0 minutes), G (50 minutes), A (85 minutes) using the three specified attractions in the order of short waiting time, the attraction G Suppose that the waiting time for the A has increased to 80 minutes, while the waiting time for Attraction A has decreased to 60 minutes. In such a case, the determination unit 114 determines a new guidance order for guiding the attraction A (60 minutes) before the attraction G (80 minutes). The waiting time for entry to the designated attractions G and A includes the current position of the user who has finished using the designated attractions F and the travel time to each designated attraction G and A.
[0042] カロえて、決定部 114は、他のアトラクションの位置および利用者の現在位置に基づ いて、他の指定アトラクションへ誘導するあらたな順序を決定してもよい。具体的には 、たとえば、移動距離あるいは移動時間がもっとも短くなる誘導順序や、利用者の現 在位置に近い位置にある指定アトラクションを最初に利用するような誘導順序、ある いは、テーマパークからの退場ゲートに近い位置にある指定アトラクションを最後に
利用するような誘導順序を決定する。 [0042] Based on the position of another attraction and the current position of the user, the determination unit 114 may determine a new order for guiding to another specified attraction. Specifically, for example, the guidance order that makes the travel distance or travel time the shortest, the guidance order that uses the specified attraction that is close to the current location of the user first, or from the theme park At the end of the designated attraction near the exit gate Determine the order of guidance to use.
[0043] また、決定部 114は、取得部 112によって取得された過去の入場待ち時間を用い て、指定アトラクションをすベて利用した場合の経過時間が最短となる誘導順序を決 定してもよい。この場合の誘導順序の決定方法の具体例として、たとえば、現在もっと も早く入場できるアトラクション F (0分)を 1番目に決定する。つぎに、現在時刻から 1 番目のアトラクションの所用時間が経過した時刻(10分後)における過去の入場待ち 時間を比較する。具体的に、利用済みのアトラクション Fを除ぐ 10分後の指定アトラ クシヨンの待ち時間が A(90分)、 C (60分)、 G (40分)、 J (120分)であれば、その中 で最も待ち時間の短い指定アトラクション G (40分)を 2番目に決定する。以降、 2番 目と同様にして決定する。 [0043] Further, the determination unit 114 may determine the guidance order that minimizes the elapsed time when all the specified attractions are used by using the past admission waiting time acquired by the acquisition unit 112. Good. As a specific example of how to determine the guidance order in this case, for example, the first attraction F (0 minutes) that can be entered at the earliest is determined first. Next, compare the past waiting time at the time (10 minutes later) when the time required for the first attraction has elapsed from the current time. Specifically, if the waiting time of the designated attraction 10 minutes after removing the used attractions F is A (90 minutes), C (60 minutes), G (40 minutes), J (120 minutes), Among them, the designated attraction G (40 minutes) with the shortest waiting time is determined second. After that, it is determined in the same way as the second one.
[0044] 別の具体例として、たとえば、指定アトラクションをすベて利用する場合に想定され る複数パターンの利用順序にっ 、て、各利用順序で利用する場合の経過時間の合 計がもっとも短くなる利用順序を、誘導順序として決定してもよい。この場合、たとえ ば、 (n+ 1)番目のアトラクションにおける過去の入場待ち時間は、 n番目のアトラタシ ヨンの所用時間が経過した時刻における過去の入場待ち時間を取得する。 [0044] As another specific example, for example, the total number of elapsed times when using each specified order is the shortest due to the use order of multiple patterns assumed when using all the specified attractions. May be determined as the guidance order. In this case, for example, as the past admission waiting time at the (n + 1) th attraction, the past admission waiting time at the time when the required time of the nth attraction has elapsed is acquired.
[0045] 探索部 115は、決定部 114によって決定された誘導順序にしたがって利用者を指 定アトラクションへ誘導する誘導経路を探索する。探索部 115は、利用者の現在位置 力もつぎに利用する指定アトラクションまでの誘導経路を探索してもよ 、し、すべての 指定アトラクションを巡る誘導経路を探索してもよ 、。 [0045] Search unit 115 searches for a guide route that guides the user to the specified attraction according to the guide order determined by determination unit 114. The search unit 115 may search for a guide route to the next specified attraction that uses the current position of the user, or search for a guide route that goes around all the specified attractions.
[0046] 送信部 116は、決定部 114によって決定された決定結果を、利用者の誘導端末 12 0に送信する。送信部 116は、たとえば、決定された誘導順序をすベて送信してもよ いし、つぎに利用する指定アトラクションを示す情報を送信してもよい。また、送信部 1 16は、探索部 115によって探索された誘導経路に関する情報を送信してもよい。誘 導経路に関する情報は、たとえば、誘導経路を示す情報である。なお、送信部 116 は、利用者の現在位置や指定アトラクションの位置を示す地点情報を、誘導経路に 関する情報として送信してもよ 、。 Transmitting section 116 transmits the determination result determined by determining section 114 to user guidance terminal 120. For example, the transmission unit 116 may transmit all of the determined guidance orders, or may transmit information indicating a designated attraction to be used next. In addition, the transmission unit 116 may transmit information on the guidance route searched by the search unit 115. The information on the guidance route is information indicating the guidance route, for example. The transmitting unit 116 may transmit the point information indicating the current position of the user or the position of the designated attraction as information on the guide route.
[0047] つぎに、誘導端末 120が備える各部について説明する。図 1に示すように、誘導端 末 120は、指定部 121と、取得部 122と、決定部 123と、探索部 124と、報知部 125
と、を備える。 Next, each unit included in the guide terminal 120 will be described. As shown in FIG. 1, the guidance terminal 120 includes a designation unit 121, an acquisition unit 122, a determination unit 123, a search unit 124, and a notification unit 125. And comprising.
[0048] 指定部 121は、テーマパーク内のアトラクションの中から利用者が利用する (利用を 希望する)複数のアトラクションの指定を受け付ける。具体的には、たとえば、誘導端 末 120に設けられたキーボードなどから、アトラクションの名称やアトラクションごとに 割り振られた番号などが入力されることによってアトラクションの指定を受け付ける。指 定されるアトラクションは、利用者の任意のアトラクションであり、たとえば、利用者が 来園当日に利用したいアトラクションである。誘導端末 120に設けられたキーボード は、テーマパーク力もの退園予定時刻を入力することもできる。 [0048] The designation unit 121 accepts designation of a plurality of attractions that the user uses (desirs to use) from the attractions in the theme park. Specifically, for example, the designation of the attraction is accepted by inputting the name of the attraction or a number assigned to each attraction from the keyboard provided on the guidance terminal 120 or the like. The specified attraction is an arbitrary attraction of the user, for example, an attraction that the user wants to use on the day of visit. The keyboard provided on the guidance terminal 120 can also input the scheduled exit time of the theme park.
[0049] 取得部 122は、送信部 116によって送信された情報を取得する。また、取得部 122 は、指定部 121によって指定された複数のアトラクション (以下、「指定アトラクション」 t 、う)の入場待ち時間を、テーマパークを管理する管理サーバであるテーマパーク 管理装置 110から取得してもよい。この場合、具体的には、たとえば、テーマパーク 管理装置 110に対して指定ァトラクションの入場待ち時間を要求し、この要求に応じ てテーマパーク管理装置 110から送信された指定アトラクションの入場待ち時間を受 信することにより、指定アトラクションの入場待ち時間を取得する。 The acquiring unit 122 acquires the information transmitted by the transmitting unit 116. In addition, the acquisition unit 122 acquires the admission waiting time of a plurality of attractions designated by the designation unit 121 (hereinafter referred to as “designated attraction” t) from the theme park management device 110, which is a management server that manages the theme park. May be. In this case, specifically, for example, the waiting time for entering the designated attraction for the theme park management device 110 is requested, and the waiting time for entering the designated attraction transmitted from the theme park management device 110 in response to this request is calculated. By receiving it, the admission waiting time of the specified attraction is acquired.
[0050] 決定部 123は、取得部 122によって取得された入場待ち時間に基づいて誘導順序 を決定する。決定部 123による誘導順序の決定方法は、上述したテーマパーク管理 装置 110の決定部 114における、誘導順序の決定方法と同様の方法を用いることが 可能であり、ここでは説明を省略する。なお、この実施の形態に力かるテーマパーク 管理システムにおいて、誘導順序は、決定部 114または 123のいずれか一方によつ て決定するものとする。 [0050] The determining unit 123 determines the guidance order based on the admission waiting time acquired by the acquiring unit 122. The guidance order determination method by the determination unit 123 can use the same method as the guidance order determination method in the determination unit 114 of the theme park management device 110 described above, and the description thereof is omitted here. In the theme park management system that is relevant to this embodiment, the guiding order is determined by either the determination unit 114 or 123.
[0051] 探索部 124は、決定部 114または 123によって決定された誘導順序にしたがって 利用者を指定アトラクションへ誘導する誘導経路を探索する。探索部 124は、利用者 の現在位置からもっとも早い順序に決定された指定アトラクションまでの誘導経路を 探索してもよいし、決定部 114または 123によって決定された決定結果にしたがって すべての指定アトラクションを巡る誘導経路を探索してもよい。誘導経路の探索に際 して必要となる利用者の現在位置や指定アトラクションの地点情報は、テーマパーク 管理装置 110から取得してもよ 、し、誘導端末 120にあら力じめ記憶されて 、てもよ
い。なお、この実施の形態に力かるテーマパーク管理システムにおいて、誘導経路は[0051] The search unit 124 searches for a guide route that guides the user to the specified attraction according to the guide order determined by the determining unit 114 or 123. The search unit 124 may search for a guidance route from the current position of the user to the designated attraction determined in the earliest order, or may search for all the specified attractions according to the determination result determined by the determination unit 114 or 123. You may search for the guidance route which goes around. The current location of the user and the point information of the designated attraction necessary for the search for the guide route may be acquired from the theme park management device 110, and are pre-stored in the guide terminal 120 and stored. Even Yes. In addition, in the theme park management system that works in this embodiment, the guide route is
、探索部 115または 124のいずれか一方によって探索するものとし、特に、誘導順序 の決定を決定部 123によっておこなう場合には探索部 124によって探索するものとす る。 The search is performed by one of the search units 115 and 124. In particular, when the determination unit 123 determines the guidance order, the search unit 124 searches.
[0052] 報知部 125は、決定部 114または 123によって決定された決定結果を利用者に報 知する。報知する内容は、たとえば、つぎに利用する指定アトラクションでもよいし、す ベての指定アトラクションを含む誘導順序でもよい。具体的には、たとえば、誘導端末 120に設けられたディスプレイへの情報表示や、誘導端末 120に設けられたスピーカ 力もの音声出力によって報知する。なお、報知部 125は、取得部 122によって取得さ れた指定アトラクションの入場待ち時間を報知してもよい。 [0052] The notification unit 125 notifies the user of the determination result determined by the determination unit 114 or 123. The content to be notified may be, for example, a specified attraction to be used next, or a guidance order including all the specified attractions. Specifically, for example, the information is displayed on a display provided in the guidance terminal 120 or the sound is output by a speaker provided on the guidance terminal 120. Note that the notification unit 125 may notify the entrance waiting time of the designated attraction acquired by the acquisition unit 122.
[0053] また、報知部 125は、誘導経路にしたがった経路誘導をおこなうための情報を利用 者に報知する。具体的には、たとえば、利用者の現在位置からつぎに利用する指定 アトラクションまでの地図を表示したり、「50メートル先を左折してください」などの音声 を出力したりする。なお、誘導順序の決定および誘導経路の探索は、テーマパーク 管理装置 110あるいは誘導端末 120の!、ずれかにお 、ておこなわれるものであれば よぐ決定部 114または 123、探索部 115または 124のいずれか一方を備えるテーマ パーク管理システムであってもよ 、。 [0053] Further, the notification unit 125 notifies the user of information for performing route guidance according to the guidance route. Specifically, for example, a map from the current position of the user to the next specified attraction to be used is displayed, or a voice such as “Turn left 50 meters ahead” is output. The determination of the guidance order and the search for the guidance route may be performed if the theme park management device 110 or the guidance terminal 120 is! Even a theme park management system with either one.
[0054] (テーマパーク管理装置の処理手順) [0054] (Process of theme park management device)
つぎに、この実施の形態に力かるテーマパーク管理装置 110の処理手順にっ 、て 説明する。図 2—1は、この実施の形態に力かるテーマパーク管理装置の処理手順 を示すフローチャートである。図 2—1に示すフローチャートにおいては、まず、誘導 端末 120から、指定アトラクション情報を受信した力否かを判断する (ステップ S211) Next, the processing procedure of the theme park management apparatus 110 that is relevant to this embodiment will be described. Fig. 2-1 is a flowchart showing the processing procedure of the theme park management device that is relevant to this embodiment. In the flowchart shown in FIG. 2-1, first, it is determined whether or not it is the power that has received the specified attraction information from the guidance terminal 120 (step S211).
[0055] ステップ S211においては、指定アトラクション情報の受信を待って (ステップ S211: No)、受信した場合 (ステップ S211: Yes)には、受信された指定アトラクション情報 力も特定される指定アトラクションの入場待ち時間を取得する (ステップ S212)ととも に、利用済みの指定アトラクション (利用済み指定アトラクション)があるか否かを判断 する(ステップ S 213)。
[0056] ステップ S213において、利用済みの指定アトラクションがある場合 (ステップ S213 : Yes)には、利用済みの指定アトラクションを、利用候補から除外する (ステップ S214 )。ここで、利用候補とは、指定アトラクション情報の受信時点で、まだ利用していない 指定アトラクション、すなわちこれから利用するアトラクションである。利用済みの指定 アトラクションがない場合 (ステップ S213 :No)には、ステップ S215へ移行する。 [0055] In step S211, waiting for the reception of the specified attraction information (step S211: No), and if received (step S211: Yes), waiting for the admission of the specified attraction in which the received specified attraction information force is also specified. The time is acquired (step S212), and it is determined whether there is a used designated attraction (used designated attraction) (step S213). If there is a used designated attraction in step S213 (step S213: Yes), the used designated attraction is excluded from the use candidates (step S214). Here, the use candidate is a specified attraction that is not yet used at the time of receiving the specified attraction information, that is, an attraction to be used in the future. When there is no designated attraction used (step S213: No), the process proceeds to step S215.
[0057] つぎに、ステップ S212において取得された入場待ち時間に基づいて、指定アトラタ シヨンの誘導順序を決定する (ステップ S215)。ステップ S215においては、利用済み の指定アトラクションを含まない誘導順序が決定される。 [0057] Next, based on the entrance waiting time acquired in step S212, the guidance order of the designated attraction is determined (step S215). In step S215, a guidance order that does not include the used designated attractions is determined.
[0058] つづいて、ステップ S215において決定された決定結果にしたがって誘導経路を探 索し (ステップ S216)、探索された誘導経路に関する情報およびステップ S215にお いて決定された決定結果を誘導端末 120へ送信し (ステップ S217)、一連の処理を 終了する。ステップ S217においては、ステップ S211において受信した指定アトラタ シヨン情報の送信元となる誘導端末 120へ情報を送信する。 [0058] Subsequently, a guidance route is searched according to the determination result determined in step S215 (step S216), and information on the searched guidance route and the determination result determined in step S215 are transmitted to the guidance terminal 120. Transmit (step S217), and the series of processing ends. In step S217, the information is transmitted to guide terminal 120, which is the transmission source of the designated attraction information received in step S211.
[0059] なお、誘導順序の決定および誘導経路の探索を誘導端末 120によっておこなう場 合、ステップ S215、 S216の処理は実行しなくてもよい。そして、この場合、ステップ S 217においては、指定アトラクションの入場待ち時間や地点情報などを送信する。 Note that when the guidance terminal 120 determines the guidance order and searches for the guidance route, the processing of steps S215 and S216 may not be executed. In this case, in step S217, the entrance waiting time of the designated attraction, point information, and the like are transmitted.
[0060] (誘導端末の処理手順) [0060] (Processing procedure of guidance terminal)
つぎに、この実施の形態の誘導端末 120の処理手順について説明する。図 2— 2 は、この実施の形態の誘導端末の処理手順を示すフローチャートである。図 2— 2に 示すフローチャートにおいては、まず、アトラクションの指定を受け付けた力否かを判 断する (ステップ S221)。 Next, the processing procedure of the guide terminal 120 of this embodiment will be described. FIG. 2-2 is a flowchart showing the processing procedure of the guide terminal of this embodiment. In the flowchart shown in FIG. 2-2, first, it is determined whether or not the force has received designation of the attraction (step S221).
[0061] ステップ S221においては、アトラクションの指定を受け付けるまで待って (ステップ S 221 :No)、指定を受け付けた場合 (ステップ S221: Yes)には、テーマパーク管理装 置 110に対して、指定を受け付けたアトラクション (指定アトラクション)の入場待ち時 間を要求する(ステップ S222)。ステップ S222においては、たとえば、指定アトラタシ ヨンの入場待ち時間を要求する情報を、当該情報の送信元である利用者を識別する 情報とともに送信する。 [0061] In step S221, wait until the designation of the attraction is accepted (step S221: No), and if the designation is accepted (step S221: Yes), the theme park management device 110 is designated. Request the admission waiting time of the received attraction (specified attraction) (step S222). In step S222, for example, information for requesting the waiting time for entry of the designated attraction is transmitted together with information for identifying the user who is the transmission source of the information.
[0062] そして、ステップ S222において入場待ち時間を要求して力も所定時間以内に、指
定アトラクションの入場待ち時間が取得できたか否かを判断し (ステップ S223)、取得 できな力つた場合 (ステップ S223 : No)には、そのまま一連の処理を終了する。一方 、ステップ S223において、入場待ち時間を要求して力も所定時間以内に、指定アト ラタシヨンの入場待ち時間が取得できた場合 (ステップ S223 : Yes)には、取得された 入場待ち時間に基づいて、誘導順序を決定する (ステップ S224)。なお、ステップ S2 24における処理は、図 2— 1におけるステップ S215の処理がおこなわれていない場 合に実行される。 [0062] Then, in step S222, the admission waiting time is requested and the force is also within a predetermined time. It is determined whether or not the admission waiting time for the fixed attraction has been acquired (step S223), and if it cannot be acquired (step S223: No), the series of processing ends. On the other hand, in step S223, when the admission waiting time of the specified attraction can be acquired within the predetermined time by requesting the admission waiting time (step S223: Yes), based on the acquired admission waiting time, The guidance sequence is determined (step S224). Note that the processing in step S224 is executed when the processing in step S215 in FIG. 2-1 has not been performed.
[0063] つづ 、て、ステップ S224にお 、て決定された決定結果にしたがって誘導経路を探 索し (ステップ S225)、探索された誘導経路に関する情報およびステップ S224にお いて決定された決定結果を利用者に報知して (ステップ S226)、一連の処理を終了 する。なお、ステップ S225における処理は、図 2—1におけるステップ S216の処理 がおこなわれて 、な 、場合に実行される。 [0063] Next, in step S224, a guidance route is searched according to the determination result determined in step S224 (step S225), and information on the searched guidance route and the determination result determined in step S224 are obtained. The user is notified (step S226), and the series of processes is terminated. The process in step S225 is executed if the process in step S216 in FIG. 2-1 is not performed.
[0064] 以上説明したように、この実施の形態のテーマパーク管理装置 110によれば、各ァ トラクシヨンの入場待ち時間を基準にして、利用者によって指定された複数のアトラタ シヨンへの誘導順序が決定される。利用者は、誘導端末 120に送信された誘導順序 にしたがって指定アトラクションを利用することで、テーマパークを効率よく利用するこ とがでさる。 [0064] As described above, according to the theme park management apparatus 110 of this embodiment, on the basis of the entrance waiting time of each attraction, the order of guidance to a plurality of attraction specified by the user is determined. It is determined. The user can use the theme park efficiently by using the specified attractions in accordance with the guidance order transmitted to the guidance terminal 120.
[0065] ここで、誘導順序の決定に際し、利用者の現在位置を基準とすることにより、たとえ ば、利用者が利用し易い位置にあるアトラクションから利用するような誘導順序や、移 動距離が短い位置にあるアトラクションを利用するような誘導順序を決定することがで きる。これによつて、利用者は、自身の現在位置を利用者自身が考慮しなくても、自 身の現在位置に適した指定アトラクションを利用することができ、テーマパークを快適 に利用することができる。 [0065] Here, when determining the guidance order, the current position of the user is used as a reference, so that, for example, the guidance order used from an attraction at a position that is easy for the user to use, and the moving distance can be reduced. It is possible to determine the order of guidance using the attractions at short positions. As a result, users can use designated attractions suitable for their current location without having to consider their current location, and can use the theme park comfortably. it can.
[0066] また、誘導順序の決定に際し、テーマパークからの退園予定時刻を基準とすること により、たとえば、退園予定時刻までにより多くのアトラクションを利用できる誘導順序 や、利用者の関心が高いアトラクションなど特定の指定アトラクションは必ず利用でき るような誘導順序を決定することができる。これによつて、利用者は、限られた時間を 有効に活用し、テーマパークをより快適に利用することができる。
[0067] さらに、この実施の形態のテーマパーク管理装置 110によれば、利用済みと判断さ れた指定アトラクション以外の他の指定アトラクションへ誘導するあらたな誘導順序が 決定されるため、利用者に対して、実使用に即した誘導順序を案内することができる 。これによつて、利用者は、いずれのアトラクションが利用済みであるかを自身で判断 することなぐあらたな誘導順序にしたがってアトラクションを利用するだけで、テーマ パークを効率よく利用することができる。 [0066] In addition, when determining the guidance order, by using the scheduled exit time from the theme park as a reference, for example, the guidance order in which more attractions can be used up to the scheduled exit time, and users are more interested. It is possible to determine the order of guidance so that specific designated attractions such as attractions can always be used. As a result, the user can effectively use the limited time and use the theme park more comfortably. [0067] Furthermore, according to the theme park management apparatus 110 of this embodiment, since a new guiding order for guiding to a specified attraction other than the specified attraction determined to have been used is determined, On the other hand, it is possible to guide the guidance sequence according to actual use. As a result, the user can efficiently use the theme park simply by using the attractions according to the new guidance order without having to determine which attraction has been used.
[0068] カロえて、この実施の形態のテーマパーク管理装置 110によれば、あらたな誘導順 序の決定に際し、他の指定アトラクションにおける現在の入場待ち時間に基づいて誘 導順序を決定することによって、利用者に対して、その場の状況に応じた最適な誘導 順序を案内することができる。これによつて、利用者は、どのような順序で利用するこ とが好まし 、かをリアルタイムで把握することができ、テーマパークをより効率よく利用 することができる。 [0068] According to the theme park management apparatus 110 of this embodiment, when the new guidance order is determined, the guidance order is determined based on the current admission waiting time at other designated attractions. Therefore, it is possible to guide the user to the optimum guidance order according to the situation of the place. As a result, the user can grasp in real time what kind of order the user should use, and can use the theme park more efficiently.
[0069] また、この実施の形態のテーマパーク管理装置 110によれば、あらたな誘導順序の 決定に際し、他の指定アトラクションにおける入場待ち時間に加えて、他の指定アトラ クシヨンの位置および利用者の現在位置を基準にすることによって、たとえば、移動し 易 、誘導順序や移動距離が短くなる誘導順序を決定することができる。これによつて 、利用者は、テーマパークをより快適に利用することができる。 [0069] Further, according to the theme park management apparatus 110 of this embodiment, when determining the new guidance order, in addition to the admission waiting time at other designated attractions, the location of other designated attractions and the user's By using the current position as a reference, for example, it is possible to determine a guidance order that facilitates movement, a guidance order, and a movement distance is shortened. Thereby, the user can use the theme park more comfortably.
[0070] なお、この実施の形態のテーマパーク管理装置 110によれば、たとえば、指定アト ラタシヨンにおける過去の入場待ち時間から、指定アトラクションをすベて利用した場 合の経過時間が最短となるような誘導順序を決定した場合、利用者は、指定アトラタ シヨンの利用をはじめる段階において、当日のスケジュールを把握することができる。 これにより、たとえば、 1つのアトラクションを利用する度に、つぎに利用するアトラタシ ヨンを検討する必要がなくなり、つぎに利用するアトラクションへスムーズに移動するこ とができる。これによつても、テーマパークを効率よく利用することができる。 [0070] It should be noted that according to the theme park management apparatus 110 of this embodiment, for example, the elapsed time when using all the specified attractions from the past admission wait time in the specified attraction is minimized. When the appropriate guidance order is determined, the user can grasp the schedule of the day at the stage of starting to use the specified attraction. As a result, for example, each time an attraction is used, it is not necessary to consider the attraction to be used next, and the next attraction to be used can be moved smoothly. This also makes it possible to use the theme park efficiently.
[0071] また、この実施の形態のテーマパーク管理装置 110によれば、決定された誘導順 序にしたがった誘導経路に関する情報を、利用者の誘導端末 120に送信することに より、利用者は、誘導順序通りに移動することができる。これによつて、利用者は、たと えば、つぎに利用したいアトラクションがわかっているのに目的とするアトラクションへ
の移動に手間取ってしまうということなぐ目的とするアトラクションへスムーズに移動 することができる。これによつて、テーマパークをより効率よく利用することができる。 [0071] Also, according to the theme park management apparatus 110 of this embodiment, by transmitting information related to the guide route according to the determined guide order to the guide terminal 120 of the user, the user can , Can be moved in the order of guidance. In this way, for example, the user knows the next attraction he wants to use, but is not going to the desired attraction. It is possible to move smoothly to the desired attraction without taking too much time. This makes it possible to use the theme park more efficiently.
[0072] なお、決定された誘導順序にしたがって誘導経路を探索し、探索された誘導経路 に関する情報を利用者の誘導端末 120に送信することにより、誘導経路の探索をお こなう機能を持たない誘導端末 120を用いた場合にも、利用者を、誘導順序通りに移 動させることができる。これによつて、テーマパーク側で誘導端末 120を確保すること なぐたとえば、利用者自身が所有する携帯電話機などを利用することが可能となり、 この実施の形態の各種機能の実現に際しての設備コストの増加を抑制することがで きる。 [0072] It should be noted that a function is provided for searching for a guide route by searching for a guide route according to the determined guide order and transmitting information on the searched guide route to the user's guide terminal 120. Even when the non-guidance terminal 120 is used, the user can be moved in the guidance sequence. As a result, it is possible to use, for example, a mobile phone owned by the user himself / herself without securing the guidance terminal 120 on the theme park side, and the equipment cost for realizing the various functions of this embodiment is reduced. The increase can be suppressed.
[0073] ところで、上述したように、この実施の形態においては、決定部 114または 123のい ずれか一方によって誘導順序を決定すればよいが、誘導順序の決定を誘導端末 12 0においておこなう場合は、テーマパーク管理装置 110において誘導順序を決定す る場合と比較して、テーマパーク管理装置 110における演算処理の負担を軽減する ことができる。 [0073] Incidentally, as described above, in this embodiment, the guidance order may be determined by either the determination unit 114 or 123, but when the guidance terminal 120 determines the guidance order, Compared with the case where the guidance park is determined in the theme park management apparatus 110, the burden of the arithmetic processing in the theme park management apparatus 110 can be reduced.
[0074] また、上述したように、この実施の形態においては、探索部 115または 124のいず れか一方によって誘導経路を探索すればよいが、誘導経路の探索を誘導端末 120 にお 、ておこなう場合は、テーマパーク管理装置 110にお 、て誘導経路を探索する 場合と比較して、テーマパーク管理装置 110における演算処理の負担を軽減するこ とがでさる。 [0074] Further, as described above, in this embodiment, it is only necessary to search for the guidance route by either one of search units 115 or 124. However, the guidance terminal 120 performs the search for the guidance route. In the case of performing, it is possible to reduce the burden of calculation processing in the theme park management apparatus 110 as compared with the case where the theme park management apparatus 110 searches for a guidance route.
[0075] ところで、入場待ち時間が短いアトラクションは、往々にして稼働率が低いことが想 定される。この実施の形態のテーマパーク管理システムによれば、利用者がテーマ パークを効率よく利用することで、稼働率の低いアトラクションにおける稼働率の向上 が期待できる。これによつて、テーマパーク全体に亘つてアトラクションを効率的に稼 働させる効果が期待できるので、テーマパークの利用者に対する利用効率の向上を 図るとともに、テーマパーク側に対する運用効率の向上を図ることができる。 [0075] By the way, it is assumed that an attraction with a short admission waiting time often has a low operating rate. According to the theme park management system of this embodiment, it is expected that the utilization rate of the attractions with low utilization rates can be improved by efficiently using the theme parks by users. As a result, the effect of efficiently operating the attractions throughout the theme park can be expected, so that the use efficiency for the theme park users should be improved and the operation efficiency for the theme park side should be improved. Can do.
実施例 Example
[0076] つぎに、上述した実施の形態に力かるテーマパークシステムの実施例について説 明する。図 3は、この実施例に力かるテーマパークの一例を示す平面図である。図 3
に示すテーマパークには、複数のアトラクション A〜Eが設けられている。テーマパー クの敷地内中央には広場 301が設けられており、この広場 301からは各アトラクション A〜Eに至る複数の通路 302a〜302eが延びて!/、る。広場 301から向力つて各通路 302a〜302eの先には、各アトラクション A〜Eへとつながる通用門 303が設けられて いる。各通用門 303は、各アトラクション A〜Eの利用に際して利用者が通過する位 置に設けられている。 [0076] Next, an example of a theme park system that works on the above-described embodiment will be described. FIG. 3 is a plan view showing an example of a theme park that is useful in this embodiment. Fig 3 The theme park shown in Fig. 2 has a plurality of attractions A to E. In the center of the theme park site, there is a plaza 301 from which a plurality of passages 302a to 302e extending to the attractions A to E extend! A gate 303 connected to each of the attractions A to E is provided at the end of each of the passages 302a to 302e from the square 301. Each gate 303 is provided at a position where a user passes when using each of the attractions A to E.
[0077] 通用門 303には、通信機 304がそれぞれ設けられている。各通信機 304は、対応 するアトラクション A〜Eにおいて順番待ちをする利用者の誘導端末(図 4参照)から 当該通信端末を識別する識別情報を受信する。この実施例においては、識別情報と して、利用者 IDを用いる。利用者 IDとしては、たとえば、利用者の氏名、連絡先、性 別、年齢、決済カードの番号などを用いてもよい。 [0077] The communication gates 304 are respectively provided in the common gate 303. Each communication device 304 receives identification information for identifying the communication terminal from the guidance terminal (see FIG. 4) of the user waiting for the turn in the corresponding attractions A to E. In this embodiment, a user ID is used as identification information. As the user ID, for example, the user's name, contact information, gender, age, payment card number, etc. may be used.
[0078] ここで、この実施例にぉ 、ては、複数人で構成されるグループで 1台の通信端末を 携帯する場合を想定して説明する。なお、通信端末は、複数人で構成されるグルー プで 1台を携帯する場合に限るものではなぐ 1人 1人の利用者がそれぞれ通信端末 を携帯してもよい。 Here, this embodiment will be described assuming that one communication terminal is carried in a group composed of a plurality of persons. Note that the communication terminal is not limited to the case of carrying one unit in a group composed of a plurality of people. Each user may carry a communication terminal.
[0079] 各通信機 304には、各々がどのアトラクションに対応するものであるかを特定する特 定情報が割り当てられている。また、各通信機 304には、各々が対応するアトラタショ ンの位置を示す位置情報が割り当てられていてもよい。この場合、後述する管理装 置は、通信端末から識別情報を受信した通信機 304を特定することで、テーマパー ク内における各通信端末 (すなわち利用者個人あるいはグループ)およびその現在 位置を特定することができる。 [0079] Each communication device 304 is assigned specific information that identifies which attraction each corresponds to. Each communication device 304 may be assigned position information indicating the position of the attraction to which each communication device 304 corresponds. In this case, the management device, which will be described later, identifies each communication terminal (that is, individual user or group) and its current position in the theme park by identifying the communication device 304 that has received the identification information from the communication terminal. be able to.
[0080] カロえて、テーマパーク内には、土産物店や飲食店などの各種ショップ 305が設けら れている。図 3中符号 306で示すテーマパーク内への入退園口には、入園用ゲート 装置 307および退園用ゲート装置 308が設けられている。 [0080] In the theme park, there are various shops 305 such as souvenir shops and restaurants. An entrance gate device 307 and an exit gate device 308 are provided at the entrance / exit to the theme park indicated by reference numeral 306 in FIG.
[0081] 入園用ゲート装置 307および退園用ゲート装置 308は、それぞれ遮断機 307a、 3 08aを備えている。入園用ゲート装置 307は、テーマパークへ入園する(入園しようと する)利用者を検出し、検出結果に応じて遮断機 307aを駆動制御する。また、退園 用ゲート装置 308は、テーマパーク力も退園する(退園しょうとする)利用者を検出し
、検出結果に応じて遮断機 308aを駆動制御する。 [0081] The entrance gate device 307 and the exit gate device 308 are provided with breakers 307a and 308a, respectively. The admission gate device 307 detects a user who enters (attends to enter) the theme park, and drives and controls the circuit breaker 307a according to the detection result. Also, the exit gate device 308 detects a user who is also leaving the theme park power. Then, the circuit breaker 308a is driven and controlled according to the detection result.
[0082] カロえて、入園用ゲート装置 307は、テーマパークへ入園しょうとする利用者を検出 した場合に、利用者が入園に関するパスポートあるいはチケットなどを所持している か否かを判定し、この判定結果に応じて遮断機 307aを駆動制御する。なお、利用者 が入園チケットを所持している力否かは、たとえば、 ICチップや磁気テープなどの記 憶媒体を入園チケットに設け、この記憶媒体に記憶されたデータを専用の読取装置 を用いて読み取ることによって判定することができる。なお、テーマパークの従業員な どが入園チケットを所持しているカゝ否かを判定し、手動で遮断機 307aを開閉してもよ い。 [0082] When the admission gate device 307 detects a user who intends to enter the theme park, the admission gate device 307 determines whether or not the user has a passport or a ticket related to admission. The circuit breaker 307a is driven and controlled according to the determination result. Whether the user has the admission ticket or not is determined by, for example, providing a storage medium such as an IC chip or a magnetic tape in the admission ticket and using the dedicated reader to read the data stored in this storage medium. Can be determined by reading. It is also possible to determine whether or not a theme park employee has an admission ticket and manually open and close the circuit breaker 307a.
[0083] また、入園用ゲート装置 307は、遮断機 307aが駆動するごとに、テーマパークへ入 園する利用者に関する情報を後述する管理装置(図 5参照)へ出力する。同様に、退 園用ゲート装置 308は、遮断機 308aを駆動制御するごとに、テーマパークから退園 する利用者に関する情報を管理装置へ出力する。テーマパークへ入園またはテーマ パークから退園する利用者に関する情報としては、利用者の通信端末から受信した 利用者 IDであってもよ!/、し、単にテーマパークへ入園またはテーマパーク力も退園し た利用者の有無を示す情報であってもよ ヽ。 [0083] Further, every time the circuit breaker 307a is driven, the entrance gate device 307 outputs information related to the user entering the theme park to a management device (see FIG. 5) described later. Similarly, the park gate device 308 outputs information related to the user who leaves the theme park to the management device every time the breaker 308a is driven and controlled. Information about users who enter or leave the theme park may be the user ID received from the user's communication terminal! /, Or simply enter the theme park or leave the theme park. It may be information indicating the presence or absence of a user.
[0084] つぎに、上述したテーマパーク内の各アトラクションにおける設備について説明する 。図 4は、テーマパーク内のアトラクションにおける設備を示す説明図である。なお、 図 4においては一のアトラクションにおける設備のみを例示して説明する力 テーマ パークにおけるすべてのアトラクションにおいて同様の設備が設けられている。ァトラ クシヨン 401には、当該アトラクション 401へ入場するための一般用入場ゲート 402お よび予約者用入場ゲート 403が設けられて 、る。 [0084] Next, facilities at each attraction in the theme park described above will be described. FIG. 4 is an explanatory diagram showing facilities at an attraction in the theme park. In Fig. 4, the same facilities are provided for all the attractions in the theme park. The attraction 401 is provided with a general entrance gate 402 and a reservation entrance gate 403 for entering the attraction 401.
[0085] 利用者は、対応するアトラクションに関する予約の有無に応じて一般用入場ゲート 4 02または予約者用入場ゲート 403のいずれか一方を介して当該アトラクション 401へ 入場する。格別な図示を省略するが、一般用入場ゲート 402には、アトラクションへの 入場待ちをして 、る利用者が通行する入場待ち通路がつづ 、て 、る。入場待ち通路 は、坂道や階段などの起伏がある通路や迷路のように曲折する通路など、アトラタショ ンごとの趣向を凝らした様々な形状など、 V、ずれの形状であってもよ 、。
[0086] 一般用入場ゲート 402および予約者用入場ゲート 403には、アトラクション 401の 利用が可能である力否かを判定するとともに、判定結果に応じて当該アトラクション 4 01への入場を許容あるいは規制するように駆動制御される遮断機 402a、 403aを備 える一般用ゲート装置および予約者用ゲート装置 (いずれも図 5参照)が設けられて いる。 [0085] The user enters the attraction 401 via either the general entrance gate 402 or the reservation entrance gate 403 depending on whether or not there is a reservation for the corresponding attraction. Although not specifically shown, the general entrance gate 402 has an entrance waiting passage through which the user waits for entrance to the attraction and passes by the user. The entrance waiting path may be in a shape of V or deviation, such as a path with ups and downs such as hills and stairs or a path that bends like a maze, such as a variety of shapes tailored to each attraction. [0086] The general entrance gate 402 and the reservation entrance gate 403 determine whether or not the attraction 401 can be used, and allow or restrict entry to the attraction 401 according to the determination result. Thus, there are provided a general gate device and a reservation person gate device (both see FIG. 5) each having a circuit breaker 402a, 403a that is driven and controlled.
[0087] アトラクション 401の利用が可能であるか否かは、たとえば、利用者が携帯する誘導 端末 404との間における通信結果に基づいて判定する。また、アトラクション 401の 利用に関するノ スポートやチケットなどを所持して 、る力否かを、テーマパークの従 業員などが判定することで、アトラクション 401の利用が可能である力否かを判断して ちょい。 [0087] Whether or not the attraction 401 can be used is determined based on, for example, a communication result with the guide terminal 404 carried by the user. In addition, a theme park employee determines whether or not he / she has possession of a nosport or ticket related to the use of attraction 401, thereby determining whether or not he / she can use attraction 401. That's right.
[0088] 予約者用ゲート装置は、さらに、対応するアトラクション 401の利用に関する予約が なされている力否かを判定し、判定結果に応じて当該アトラクション 401への入場を 許容あるいは規制するように遮断機 403aを駆動制御する。一般用ゲート装置および 予約者用ゲート装置は、一般用入場ゲート 402あるいは予約者用入場ゲート 403を 利用者が通過すると、当該利用者がアトラクション 401に入場したことを後述する管 理装置 (図 5参照)に出力する。 [0088] The reservation gate device further determines whether or not the reservation for using the corresponding attraction 401 is made, and blocks the admission to the attraction 401 according to the determination result. The machine 403a is driven and controlled. The general gate device and the reservation gate device are the management devices described later that the user has entered the attraction 401 when the user passes through the general entrance gate 402 or the reservation gate 403 (see FIG. 5). Output).
[0089] 力!]えて、アトラクション 401には、当該アトラクション 401の利用を終えて退場する利 用者を検出する退場用ゲート装置 405を備える退場ゲート 406が設けられて 、る。退 場用ゲート装置 405は、誘導端末 404との間における通信結果から、アトラクション 4 01を利用した利用者の利用者 IDと、その利用者がアトラクション 401を利用したこと を示す情報を後述する管理装置 (図 5参照)に出力する。 [0089] Power! In addition, the attraction 401 is provided with an exit gate 406 including an exit gate device 405 for detecting a user who exits after the use of the attraction 401 is completed. The exit gate device 405 manages the user ID of the user who uses the attraction 401 and information indicating that the user has used the attraction 401 based on the communication result with the guidance terminal 404, which will be described later. Output to the device (see Fig. 5).
[0090] なお、利用者がアトラクションを利用した力否かは、利用者の現在位置から判断して もよい。具体的には、たとえば、利用者の現在位置が、一般用入場ゲート 402、予約 者用入場ゲート 403あるいは退場ゲート 406の上に位置した力否かをもって、利用者 力 Sアトラクションを利用した力否かを判断する。 [0090] Note that whether or not the user has used the attraction may be determined from the current position of the user. Specifically, for example, whether or not the current position of the user is located on the general entrance gate 402, the entrance gate 403 for the reservation person or the exit gate 406 is determined based on whether or not the user power S attraction is used. Determine whether.
[0091] つぎに、この実施例に力かるテーマパーク管理システムのシステム構成について説 明する。図 5は、この実施例に力かるテーマパーク管理システムのシステム構成図で ある。図 5において、テーマパーク管理システム 500は、管理装置 501と、図 3に示し
た入園用ゲート装置 307と、遮断機 307aと、退園用ゲート装置 308と、遮断機 308a と、通信機 304と、図 4に示した退場用ゲート装置 405と、一般用ゲート装置 502と、 予約者用ゲート装置 503と、がネットワーク 505を介して接続されて構成されて 、る。 [0091] Next, a system configuration of a theme park management system that is helpful in this embodiment will be described. FIG. 5 is a system configuration diagram of a theme park management system that is effective in this embodiment. In FIG. 5, the theme park management system 500 is shown in FIG. The entrance gate device 307, the breaker 307a, the exit gate device 308, the breaker 308a, the communication device 304, the exit gate device 405 shown in FIG. 4, the general gate device 502, A reservation gate device 503 is connected via a network 505.
[0092] 管理装置 501は、ネットワーク 505を介して、入園用ゲート装置 307、退園用ゲート 装置 308、通信機 304、退場用ゲート装置 405、一般用ゲート装置 502、および予約 者用ゲート装置 503との間で通信をおこなうサーバである。テーマパーク管理システ ム 500における各装置間の通信は、無線あるいは通信ケーブルを介しておこなわれ る。管理装置 501は、また、各アトラクション 401における入場待ち時間の算出や混 雑状況の設定などをおこなう。 [0092] The management device 501 is connected to the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation gate device 503 via the network 505. It is a server that communicates with. Communication between the devices in the theme park management system 500 is performed via radio or a communication cable. The management device 501 also calculates the entrance waiting time in each attraction 401 and sets the congestion status.
[0093] (管理装置のハードウェア構成) [0093] (Hardware configuration of management device)
つぎに、この実施例に力かる管理装置 501のハードウェア構成について説明する。 図 6は、この実施例に力かる管理装置のハードウェア構成を示すブロック図である。 図 6において、管理装置 501は、 CPU (Central Processing Unit) 601と、 ROM (Read Only Memory) 602と、 RAM (Random Access Memory) 603と、磁 気ディスクドライブ 604と、磁気ディスク 605と、光ディスクドライブ 606と、光ディスク 6 07と、音声 IZF (インターフェース) 608と、マイク 609と、スピーカ 610と、入力デバ イス 611と、映像 IZF612と、ディスプレイ 613と、通信 I/F (インターフェース) 614と 、を備えている。各構成部 601〜614はバスなどによってそれぞれ接続されている。 Next, a hardware configuration of the management apparatus 501 that is useful in this embodiment will be described. FIG. 6 is a block diagram showing a hardware configuration of a management apparatus that is effective in this embodiment. In FIG. 6, a management device 501 includes a CPU (Central Processing Unit) 601, ROM (Read Only Memory) 602, RAM (Random Access Memory) 603, a magnetic disk drive 604, a magnetic disk 605, and an optical disk drive. 606, optical disc 607, audio IZF (interface) 608, microphone 609, speaker 610, input device 611, video IZF612, display 613, and communication I / F (interface) 614 ing. Each component 601 to 614 is connected by a bus or the like.
[0094] ここで、 CPU601は、管理装置 501の全体の制御を司る。 ROM602は、ブートプロ グラムなどのプログラムを記憶している。 RAM603は、 CPU601のワークエリアとして 使用される。この実施例に力かる CPU601は、たとえば、 ROM602に記憶されたプ ログラムなどに基づいて、後述する入場待ち時間を算出する。 Here, the CPU 601 governs overall control of the management apparatus 501. The ROM 602 stores programs such as a boot program. The RAM 603 is used as a work area for the CPU 601. The CPU 601 that works in this embodiment calculates an admission waiting time to be described later based on, for example, a program stored in the ROM 602.
[0095] 磁気ディスクドライブ 604は、 CPU601の制御にしたがって磁気ディスク 605に対 するデータの読み込み Z書き込みを制御する。磁気ディスク 605は磁気ディスクドラ イブ 604の制御で書き込まれたデータを記憶する。磁気ディスク 605としては、たとえ ば、 HD (Hard Disk)や FD (Frexisible Disk)を用いることができる。 The magnetic disk drive 604 controls reading and writing of data with respect to the magnetic disk 605 according to the control of the CPU 601. The magnetic disk 605 stores data written under the control of the magnetic disk drive 604. As the magnetic disk 605, for example, HD (Hard Disk) or FD (Frexisible Disk) can be used.
[0096] 光ディスクドライブ 606は、 CPU601の制御にしたがって光ディスク 607に対するデ ータの読み込み Z書き込みを制御する。光ディスク 607は、光ディスクドライブ 606の
制御にしたがってデータが読み出される、光ディスクドライブ 606に対して着脱自在 な記録媒体である。光ディスク 607は、書き込み可能な記録媒体を利用することもで きる。光ディスクドライブ 606に対して着脱可能な記録媒体としては、光ディスク 607 のほか、 MO (Magneto - Optical disk)、メモリカードなどであってもよい。 The optical disk drive 606 controls reading and writing of data to the optical disk 607 according to the control of the CPU 601. The optical disk 607 is the same as the optical disk drive 606 The recording medium is detachable from the optical disk drive 606 from which data is read according to control. As the optical disc 607, a writable recording medium can be used. As a recording medium that can be attached to and detached from the optical disk drive 606, an MO (Magneto-Optical disk), a memory card, and the like may be used in addition to the optical disk 607.
[0097] 着脱可能な記録媒体として MO、メモリカードなどを用いる場合、光ディスクドライブ 606に代えてあるいはカ卩えて各記録媒体からのデータの読み出しが可能なドライブ 装置を設ける。この実施例に力かる光ディスク 607には、テーマパーク管理プロダラ ムが記録されている。なお、テーマパーク管理プログラムは、光ディスク 607に記録さ れているものに限らない。 [0097] When an MO, a memory card, or the like is used as a detachable recording medium, a drive device that can read data from each recording medium is provided instead of or in place of the optical disk drive 606. The theme park management program is recorded on the optical disk 607 which is useful in this embodiment. The theme park management program is not limited to the one recorded on the optical disc 607.
[0098] 音声 IZF608は、音声入力用のマイク 609および音声出力用のスピーカ 610に接 続される。マイク 609に受音された音声は、音声 IZF608内で AZD変換される。ま た、スピーカ 610からは音声が出力される。入力デバイス 611は、文字、数値、各種 指示などの入力のための複数のキーを備えたリモコン、キーボード、マウス、タツチパ ネルなどが挙げられる。 The audio IZF 608 is connected to a microphone 609 for audio input and a speaker 610 for audio output. The sound received by the microphone 609 is AZD converted in the sound IZF608. In addition, sound is output from the speaker 610. Examples of the input device 611 include a remote controller, a keyboard, a mouse, and a touch panel that are provided with a plurality of keys for inputting characters, numerical values, various instructions, and the like.
[0099] 映像 IZF612には、ディスプレイ 613が接続される。映像 IZF612は、具体的には 、たとえば、ディスプレイ 613全体の制御をおこなうグラフィックコントローラと、即時表 示可能な画像情報を一時的に記憶する VRAM (Video RAM)などのバッファメモ リと、グラフィックコントローラから出力される画像データに基づいて、ディスプレイ 613 を表示制御する制御 ICなどによって構成される。 [0099] A display 613 is connected to the video IZF612. Specifically, the video IZF612 includes, for example, a graphic controller that controls the entire display 613, a buffer memory such as VRAM (Video RAM) that temporarily stores image information that can be displayed immediately, and a graphic controller. It is composed of a control IC that controls the display of the display 613 based on the output image data.
[0100] ディスプレイ 613には、アイコン、カーソル、メニュー、ウィンドウ、あるいは文字や画 像などの各種データが表示される。このディスプレイ 613は、たとえば、 CRT、 TFT 液晶ディスプレイ、プラズマディスプレイなどを採用することができる。 [0100] The display 613 displays icons, cursors, menus, windows, or various data such as characters and images. As this display 613, for example, a CRT, a TFT liquid crystal display, a plasma display or the like can be adopted.
[0101] 通信 IZF614は、入園用ゲート装置 307、退園用ゲート装置 308、通信機 304、退 場用ゲート装置 405、一般用ゲート装置 502、および予約者用ゲート装置 503との間 における通信に際して、これらの各装置と CPU601とのインターフェースとして機能 する。 [0101] Communication The IZF 614 communicates with the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation person gate device 503. It functions as an interface between each of these devices and the CPU 601.
[0102] 通信 IZF614を介しての各装置と CPU601との通信に際しては、専用のネットヮー クを利用してもよいし、汎用のネットワークを利用してもよい。この場合、ネットワーク 5
05としては、 LAN, WAN,公衆回線網や携帯電話網などがある。また、通信 IZF6 14は、入園用ゲート装置 307、退園用ゲート装置 308、通信機 304、退場用ゲート 装置 405、一般用ゲート装置 502、および予約者用ゲート装置 503を介して、誘導端 末 404との間で通信をおこなう。これにより、誘導端末 404に対して待ち時間に関す る情報などを表示させることができる。 [0102] Communication For communication between each device and the CPU 601 via the IZF 614, a dedicated network or a general-purpose network may be used. In this case, network 5 05 includes LAN, WAN, public network and mobile phone network. In addition, the communication IZF614 is connected to the guidance terminal via the entrance gate device 307, the exit gate device 308, the communication device 304, the exit gate device 405, the general gate device 502, and the reservation gate device 503. Communicate with 404. As a result, information on the waiting time can be displayed on the guide terminal 404.
[0103] 上述した図 1における受信部 111、取得部 112、判断部 113、決定部 114、送信部 116は、管理装置 501における ROM602、 RAM603,磁気ディスク 605あるいは光 ディスク 607に記憶されたプログラムを CPU601が実行したり通信 I/F614によって 通信したりすることによって実現される。 [0103] The reception unit 111, the acquisition unit 112, the determination unit 113, the determination unit 114, and the transmission unit 116 in FIG. 1 described above store programs stored in the ROM 602, the RAM 603, the magnetic disk 605, or the optical disk 607 in the management device 501. This is implemented by the CPU 601 executing or communicating via the communication I / F 614.
[0104] (誘導端末のハードウェア構成) [0104] (Hardware configuration of guidance terminal)
つぎに、この実施例に力かる誘導端末 404のハードウェア構成について説明する。 図 7は、この実施例に力かる誘導端末のハードウェア構成を示すブロック図である。 図 7において、誘導端末 404は、端末制御部 701と、ユーザ操作部 702と、表示部 7 03と、位置取得部 704と、記録媒体 705と、記録媒体デコード部 706と、音声出力部 707と、通信部 708と、経路探索部 709と、経路誘導部 710と、音声生成部 711と、 スピーカ 712と、によって構成される。 Next, the hardware configuration of the guidance terminal 404 that works on this embodiment will be described. FIG. 7 is a block diagram showing a hardware configuration of the guidance terminal that works on this embodiment. In FIG. 7, the guide terminal 404 includes a terminal control unit 701, a user operation unit 702, a display unit 703, a position acquisition unit 704, a recording medium 705, a recording medium decoding unit 706, and an audio output unit 707. The communication unit 708, the route search unit 709, the route guidance unit 710, the voice generation unit 711, and the speaker 712.
[0105] 端末制御部 701は、誘導端末 404全体を制御する。端末制御部 701は、たとえば 所定の演算処理を実行する CPUや、各種制御プログラムを格納する ROM、および 、 CPUのワークエリアとして機能する RAMなどによって構成されるマイクロコンピュー タなどによって実現することができる。 ROMあるいは RAMには、各誘導端末 404を 識別する利用者 IDが記憶されて ヽる。 Terminal control unit 701 controls guide terminal 404 as a whole. The terminal control unit 701 can be realized by, for example, a microcomputer configured by a CPU that executes predetermined arithmetic processing, a ROM that stores various control programs, and a RAM that functions as a work area of the CPU. it can. In the ROM or RAM, a user ID for identifying each guiding terminal 404 is stored.
[0106] また、端末制御部 701は、経路誘導に際し、経路探索部 709、経路誘導部 710、 音声生成部 711との間で経路誘導に関する情報の入出力をおこない、その結果得ら れる情報を表示部 703および音声出力部 707へ出力する。 In addition, the terminal control unit 701 inputs / outputs information related to route guidance between the route search unit 709, the route guidance unit 710, and the voice generation unit 711 during route guidance, and obtains information obtained as a result. The data is output to the display unit 703 and the audio output unit 707.
[0107] ユーザ操作部 702は、文字、数値、各種指示など、誘導端末 404を携帯する利用 者によって入力操作された情報を端末制御部 701に対して出力する。ユーザ操作部 702の構成としては、物理的な押下 Z非押下を検出する押ボタンスィッチ、タツチパ ネル、キーボード、ジョイスティックなど公知の各種形態を採用することが可能である。
ユーザ操作部 702は、外部からの音声を入力するマイクを用いて、音声によって入 力操作をおこなう形態としてもょ 、。 [0107] The user operation unit 702 outputs information, such as characters, numerical values, and various instructions, input by the user carrying the guide terminal 404 to the terminal control unit 701. As the configuration of the user operation unit 702, various known forms such as a push button switch, a touch panel, a keyboard, and a joystick that detect physical pressing Z non-pressing can be employed. The user operation unit 702 may be configured to perform input operation by voice using a microphone that inputs voice from outside.
[0108] ユーザ操作部 702の形態は、上述した各種形態のうちいずれか単一の形態で構成 されていてもよいし、たとえば、タツチパネルおよび押ボタンスィッチのように、複数の 形態で構成されていてもよい。利用者は、ユーザ操作部 702の形態に応じて、適宜 入力操作をおこなうことによって情報を入力する。ユーザ操作部 702の操作によって 入力される情報としては、たとえば、利用したいアトラクションを指定する情報や退園 予定時刻に関する情報などが挙げられる。利用者は、任意のタイミングでアトラタショ ンの指定'変更操作や、退園予定時刻の入力'変更操作、アトラクションの予約操作 などをおこなうことができる。 [0108] The form of the user operation unit 702 may be configured in any one of the various forms described above, or may be configured in a plurality of forms such as a touch panel and a push button switch, for example. May be. The user inputs information by appropriately performing an input operation according to the form of the user operation unit 702. Examples of information input by the operation of the user operation unit 702 include information for specifying an attraction to be used and information regarding a scheduled time for leaving the park. The user can perform attraction designation 'change operation', input of scheduled exit time 'change operation, attraction reservation operation, etc. at any timing.
[0109] アトラクションの指定操作は、たとえば、テーマパーク内におけるアトラクション 401 の一覧を表示部 703に表示させ、表示させた一覧力も該当するアトラクション 401を 利用者に指定させることによっておこなう。また、アトラクション 401の指定は、利用し たいアトラクション 401のジャンルやキーワードなどを指定させ、それに基づいて該当 するアトラクション 401を探索することによっておこなってもよい。さらに、アトラクション 401の指定は、タツチパネルが積層された表示部 703にテーマパークの地図を表示 させ、表示された地図上の一点を指定することによっておこなうようにしてもよい。 The attraction designation operation is performed, for example, by displaying a list of attractions 401 in the theme park on the display unit 703 and causing the user to designate the corresponding attraction 401 for the displayed list power. The attraction 401 may be specified by specifying the genre or keyword of the attraction 401 to be used and searching for the corresponding attraction 401 based on the genre or keyword. Further, the attraction 401 may be designated by displaying a map of the theme park on the display unit 703 where the touch panels are stacked and designating one point on the displayed map.
[0110] アトラクション 401が指定されると、上述した端末制御部 701は、指定されたアトラタ シヨン 401の位置情報や入場待ち時間を取得する。より詳細には、指定されたァトラ クシヨン 401が位置する地点の緯度 ·経度などの情報は、記録媒体 705に記録された 地図情報に含まれる背景種別データに基づいて、地図上の一点として特定される。 また、後述するアトラクションリスト(図 8参照)を参照して、当該アトラクションリストから 、該当するアトラクション 401が位置する地点の緯度 ·経度などの情報を直接取得し てもよい。 [0110] When the attraction 401 is designated, the terminal control unit 701 described above acquires the position information and admission waiting time of the designated attraction 401. More specifically, information such as the latitude and longitude of the point where the specified action 401 is located is identified as a point on the map based on the background type data included in the map information recorded on the recording medium 705. The In addition, referring to an attraction list (see FIG. 8) to be described later, information such as the latitude and longitude of the point where the corresponding attraction 401 is located may be directly acquired from the attraction list.
[0111] アトラクションの予約操作は、アトラクションの指定操作に加えて、当該アトラクション を予約する旨の操作をさせることによっておこなう。なお、予約操作されたアトラタショ ンすべての予約がおこなわれるのではなぐ指定されたアトラクションにおける予約が 可能な場合に限りおこなわれる。予約が可能な場合とは、具体的には、たとえば、予
約枠に空きがある場合、さらには、予約を希望する時間帯の予約枠に空きがある場 合、予約済みのアトラクション数が所定数以内である場合などである。 [0111] An attraction reservation operation is performed by performing an operation for reserving the attraction in addition to the attraction specifying operation. Note that not all reservations for which reservations have been made will be made, but only if reservations for the specified attractions are possible. More specifically, when reservation is possible, for example, This may be the case when there is a vacancy in the reservation frame, or when there is a vacancy in the reservation frame for the time slot that is desired to be reserved, or when the number of reserved attractions is within a predetermined number.
[0112] 表示部 703は、たとえば、 CRT (Cathode Ray Tube)、 TFT液晶ディスプレイ、 有機 ELディスプレイ、プラズマディスプレイなどを含む。表示部 703は、具体的には 、たとえば、映像 IZFや映像 IZFに接続された映像表示用のディスプレイ装置によ つて構成することができる。 [0112] Display unit 703 includes, for example, a CRT (Cathode Ray Tube), a TFT liquid crystal display, an organic EL display, a plasma display, and the like. Specifically, the display unit 703 can be configured by, for example, a video IZF or a video display device connected to the video IZF.
[0113] ここで、映像 IZFは、具体的には、たとえば、ディスプレイ装置全体の制御をおこな うグラフィックコントローラと、即時表示可能な画像情報を一時的に記憶する VRAM ( Video RAM)などのバッファメモリと、グラフィックコントローラから出力される画像情 報に基づいて、ディスプレイ装置を表示制御する制御 ICなどによって構成される。表 示部 703には、アイコン、カーソル、メニュー、ウィンドウ、あるいは文字や画像などの 各種情報が表示される。また、表示部 703には、記録媒体 705に記録された地図情 報や経路誘導に関する情報が表示される。 [0113] Here, specifically, the video IZF includes, for example, a graphic controller that controls the entire display device and a buffer such as a VRAM (Video RAM) that temporarily stores image information that can be displayed immediately. It consists of a memory and a control IC that controls display on the display device based on image information output from the graphic controller. The display unit 703 displays icons, cursors, menus, windows, or various information such as characters and images. The display unit 703 displays map information recorded on the recording medium 705 and information on route guidance.
[0114] 位置取得部 704は、たとえば、 GPSレシーバによって構成され、各誘導端末 404の 現在位置に関する情報を取得する。 GPSレシーバは、 GPS衛星からの電波を受信 し、 GPS衛星との幾何学的位置を求める。なお、 GPSとは、 Global Positioning Systemの略称であり、 4つ以上の衛星からの電波を受信することによって地上での 位置を正確に求めるシステムである。 GPSレシーバは、 GPS衛星からの電波を受信 するためのアンテナ、受信した電波を復調するチューナーおよび復調した情報に基 づいて現在位置を算出する演算回路などによって構成される。 [0114] The position acquisition unit 704 is configured by a GPS receiver, for example, and acquires information on the current position of each guidance terminal 404. The GPS receiver receives the radio wave from the GPS satellite and determines the geometric position with the GPS satellite. GPS is an abbreviation for Global Positioning System, and is a system that accurately determines the position on the ground by receiving radio waves from four or more satellites. The GPS receiver is composed of an antenna for receiving radio waves from GPS satellites, a tuner for demodulating the received radio waves, and an arithmetic circuit for calculating the current position based on the demodulated information.
[0115] 記録媒体 705は、各種制御プログラムや各種情報を、コンピュータによる読み取り が可能な状態で記録する。記録媒体 705は、記録媒体デコード部 706による情報の 書き込みを受け付けるとともに、書き込まれた情報を不揮発に記録する。記録媒体 7 05は、たとえば、 HDによって実現することができる。 The recording medium 705 records various control programs and various information in a state that can be read by a computer. The recording medium 705 accepts writing of information by the recording medium decoding unit 706 and records the written information in a nonvolatile manner. The recording medium 705 can be realized by HD, for example.
[0116] 記録媒体 705は、 HDに限るものではなぐ HDに代えて、あるいは、 HDに加えて、 DVD (Digital Versatile Disk)や CD (Compact Disk)など、記録媒体デコード 部 706に対して着脱可能であり可搬性を有するメディアを記録媒体 705として用いて もよい。記録媒体 705は、 DVDおよび CDに限るものではなぐ CD-ROM (CD-R
、 CD-RW) , MO,メモリカードなどの記録媒体デコード部 706に対して着脱可能 であり可搬性を有するメディアを利用することもできる。 [0116] Recording medium 705 is not limited to HD. In addition to HD, or in addition to HD, DVD (Digital Versatile Disk), CD (Compact Disk), etc. can be attached to and removed from recording medium decoding unit 706. Therefore, a medium having portability may be used as the recording medium 705. Recording media 705 is not limited to DVD and CD. CD-ROM (CD-R , CD-RW), MO, memory card, and other media that can be attached to and detached from the recording medium decoding unit 706 and have portability can be used.
[0117] 記録媒体 705に記録された地図情報は、テーマパーク内における建物や地表面な どの地物 (フィーチャ)をあらわす背景データと、道路 (通路)の形状をあらわす道路 形状データとを有しており、表示部 703の表示画面において 2次元または 3次元に描 画される。誘導端末 404が経路誘導中の場合、表示部 703の表示画面には、記録 媒体 705に記録された地図情報と位置取得部 704によって取得された誘導端末 40 4自身の現在位置とが重ねて表示される。 [0117] The map information recorded in the recording medium 705 has background data representing features (features) such as buildings and the ground surface in the theme park, and road shape data representing the shape of the road (passage). It is drawn in 2D or 3D on the display screen of the display unit 703. When the guide terminal 404 is in the course of route guidance, the display screen of the display unit 703 displays the map information recorded on the recording medium 705 and the current location of the guide terminal 40 4 acquired by the position acquisition unit 704 in an overlapping manner. Is done.
[0118] なお、実施例では地図情報を記録媒体 705に記録するようにした力 これに限るも のではない。地図情報は、誘導端末 404のハードウェアと一体に設けられているもの に限って記録されて 、るものではなぐ誘導端末 404の外部に設けられて 、てもよ 、 。その場合、誘導端末 404は、たとえば、通信部 708を通じて、所定のネットワークを 介して地図情報を取得し、取得した地図情報を RAMなどに記憶する。力!]えて、記録 媒体 705〖こは、上述した利用者 IDが記録されていてもよい。この利用者 IDは、端末 制御部 701における ROMあるいは RAMなどに記憶されて!、てもよ!/、。 [0118] In the embodiment, the force for recording the map information on the recording medium 705 is not limited to this. The map information is recorded only for those provided integrally with the hardware of the guide terminal 404, and may be provided outside the guide terminal 404, not the one. In that case, for example, the guide terminal 404 acquires map information via a predetermined network through the communication unit 708, and stores the acquired map information in a RAM or the like. Power! In addition, the above-mentioned user ID may be recorded on the recording medium 705. This user ID is stored in ROM or RAM in the terminal control unit 701!
[0119] 記録媒体デコード部 706は、記録媒体 705に対する情報の読み込み Z書き込みの 制御をおこなう。たとえば、記録媒体として HDを用いた場合には、記録媒体デコード 部 706は、 HDD (Hard Disk Drive)となる。同様に、記録媒体 705として DVDあ るいは CD (CD—ROM、 CD-R, CD— RWを含む)、 MO、メモリカードなどを利用 する場合には、各種記録媒体に記憶された情報の読み取りや各種記録媒体への情 報の書き込みが可能な専用のドライブ装置を、記録媒体デコード部 706として適宜 用いる。 The recording medium decoding unit 706 controls reading of information on the recording medium 705 and writing of Z. For example, when HD is used as a recording medium, the recording medium decoding unit 706 is an HDD (Hard Disk Drive). Similarly, when the recording medium 705 is a DVD or CD (including CD-ROM, CD-R, CD-RW), MO, memory card, etc., the information stored in various recording media can be read. In addition, a dedicated drive device capable of writing information to various recording media is appropriately used as the recording media decoding unit 706.
[0120] 音声出力部 707は、接続されたスピーカ 712への出力を制御することによって、案 内音を再生する。スピーカ 712は、 1つであってもよいし、複数であってもよい。具体 的には、音声出力部 707は、音声出力用のスピーカ 712に接続される音声 IZFによ つて実現することができる。より具体的には、音声 IZFは、たとえば、音声デジタル情 報の DZA変換をおこなう DZAコンバータと、 DZAコンバータから出力される音声 アナログ信号を増幅する増幅器と、音声アナログ情報の AZD変換をおこなう AZD
コンバータと、力ら構成することができる。 [0120] The audio output unit 707 controls the output to the connected speaker 712 to reproduce the internal sound. There may be one speaker 712 or a plurality of speakers. Specifically, the audio output unit 707 can be realized by an audio IZF connected to an audio output speaker 712. More specifically, the audio IZF is, for example, a DZA converter that performs DZA conversion of audio digital information, an amplifier that amplifies an audio analog signal output from the DZA converter, and an AZD conversion of audio analog information. A converter and force can be configured.
[0121] 通信部 708は、上述した入園用ゲート装置 307、退園用ゲート装置 308、通信機 3 04、退場用ゲート装置 405、一般用ゲート装置 502、および予約者用ゲート装置 50 3などの通信機器との通信をおこない、管理装置 501からの情報を受信したり、管理 装置 501に、誘導端末 404自身の識別情報を送信したりする。 [0121] The communication unit 708 includes the above-described entrance gate device 307, exit gate device 308, communication device 304, exit gate device 405, general gate device 502, reservation gate device 503, etc. It communicates with the communication device, receives information from the management device 501, and transmits identification information of the guide terminal 404 itself to the management device 501.
[0122] 経路探索部 709は、記録媒体 705に記憶されている地図情報などを利用して、出 発地点から目的地点までの最適な経路を探索する。ここで、最適な経路とは、目的 地点までの最短 (あるいは最速)経路や利用者が指定した条件にもっとも合致する経 路などである。たとえば、利用者の現在位置力もつぎに利用するアトラクションへの移 動に際しては、利用者の現在位置が出発地点とされ、つぎに利用するアトラクション の位置が目的地点とされる。 [0122] The route search unit 709 uses the map information stored in the recording medium 705 to search for an optimum route from the departure point to the destination point. Here, the optimal route is the shortest (or fastest) route to the destination or the route that best meets the conditions specified by the user. For example, when moving to an attraction that uses the user's current location force next, the current location of the user is set as the departure point, and the location of the attraction to be used next is set as the destination point.
[0123] 経路誘導部 710は、経路探索部 709によって探索された誘導経路情報、位置取得 部 704によって取得された誘導端末 404自身の位置情報、記録媒体 705から記録 媒体デコード部 706を経由して得られた地図情報に基づいて、リアルタイムな経路誘 導情報の生成をおこなう。経路誘導部 710で生成された経路誘導情報は、端末制御 部 701を介して表示部 703や音声出力部 707へ出力される。 [0123] The route guidance unit 710 includes the guidance route information searched by the route search unit 709, the position information of the guidance terminal 404 itself acquired by the position acquisition unit 704, and the recording medium 705 via the recording medium decoding unit 706. Based on the obtained map information, real-time route guidance information is generated. The route guidance information generated by the route guidance unit 710 is output to the display unit 703 and the voice output unit 707 via the terminal control unit 701.
[0124] 音声生成部 711は、パターンに対応したトーンと音声の情報を生成する。すなわち 、経路誘導部 710で生成された経路誘導情報に基づいて、案内ポイントに対応した 仮想音源の設定と音声ガイダンス情報の生成をおこな ヽ、端末制御部 701を介して 音声出力部 707へ出力する。 [0124] The sound generation unit 711 generates tone and sound information corresponding to the pattern. That is, based on the route guidance information generated by the route guidance unit 710, the virtual sound source corresponding to the guidance point is set and the voice guidance information is generated, and then output to the voice output unit 707 via the terminal control unit 701. To do.
[0125] 上述した図 1における指定部 121、取得部 122、決定部 123、探索部 124、および 報知部 125は、誘導端末 404の端末制御部 701における ROMや RAMあるいは記 録媒体 705に記憶されたプログラムを CPUが実行したり通信部 708によって通信し たりすること〖こよって実現される。 [0125] The specification unit 121, the acquisition unit 122, the determination unit 123, the search unit 124, and the notification unit 125 in FIG. 1 described above are stored in the ROM or RAM or the recording medium 705 in the terminal control unit 701 of the guidance terminal 404. This is realized by the CPU executing the program and communicating with the communication unit 708.
[0126] つぎに、この実施例に力かるアトラクションリストについて説明する。図 8は、この実 施例に力かるアトラクションリストを示す説明図である。アトラクションリスト 800は、名 称エリア 801、ジャンルエリア 802、混雑状況 (過去)エリア 803、および利用客層エリ ァ 804によって構成されている。名称エリア 801は各アトラクション 401の名称を記憶
し、ジャンルエリア 802は当該アトラクション 401のジャンルを記憶する。以下、この実 施例においては、図 3に示す各アトラクション A〜E力 それぞれ、 A=観覧車、 B= ジェットコースター、 C =お化け屋敷、 D=メリーゴーランド、 E =迷路である場合を例 にして説明する。 [0126] Next, an attraction list useful for this embodiment will be described. FIG. 8 is an explanatory diagram showing an attraction list that is useful in this embodiment. The attraction list 800 includes a name area 801, a genre area 802, a congestion status (past) area 803, and a customer segment area 804. Name area 801 stores the name of each attraction 401 The genre area 802 stores the genre of the attraction 401. Hereinafter, in this example, each of the attractions A to E shown in FIG. 3 is exemplified by the case where A = ferris wheel, B = roller coaster, C = haunted house, D = merry-go-round, and E = maze. explain.
[0127] 混雑状況 (過去)エリア 803は、過去の混雑状況に関する情報を記憶する。過去の 混雑状況は、たとえば、各アトラクション 401における過去の平均待ち時間に基づい て取得することができる。より詳細に、過去の混雑状況は、過去の平均待ち時間が所 定の待ち時間よりも長 、か短 、かに応じて、混雑あるいは空 、て 、ると判定される。 たとえば、或るアトラクション 401における所定の待ち時間が 60分に設定されている 場合、算出された過去の平均待ち時間が 30分であれば空いているとされ、算出され た過去の平均待ち時間が 70分であれば混雑して 、るとされる。この所定の待ち時間 は、たとえば、アトラクション 401の集客力(人気)に応じて、テーマパーク側によりアト ラタシヨン 401ごとに設定される。 [0127] The congestion status (past) area 803 stores information on the past congestion status. The past congestion situation can be acquired based on the past average waiting time in each attraction 401, for example. In more detail, the past congestion situation is determined to be congested or empty depending on whether the past average waiting time is longer or shorter than the predetermined waiting time. For example, if the predetermined waiting time at an attraction 401 is set to 60 minutes, the calculated past average waiting time is considered to be vacant if the calculated past average waiting time is 30 minutes. If it is 70 minutes, it will be crowded. This predetermined waiting time is set for each attraction 401 by the theme park side according to, for example, the ability to attract the attraction 401 (popularity).
[0128] 各アトラクション 401における過去の平均待ち時間は、曜日別に算出したものであ つてもよいし、同一月の同一曜日別に算出したものであってもよいし、同一月日別に 算出したものであってもよい。ここで、曜日別とは、具体的に、たとえば、過去の所定 期間内あるいは開園以来の「日曜日」など、一定の期間内における待ち時間の平均 値である。また、同一月の同一曜日別とは、具体的に、たとえば、過去の「5月の第一 週目の土曜日」における待ち時間の平均値である。さらに、同一月日別とは、具体的 に、たとえば、過去の「5月 5日」における待ち時間の平均値である。 [0128] The past average waiting time in each attraction 401 may be calculated for each day of the week, may be calculated for the same day of the same month, or may be calculated for the same month and day. There may be. Here, by day of the week, specifically, for example, an average value of waiting time within a predetermined period such as “Sunday” within a predetermined period in the past or since the opening of the park. Further, the same day of the same month is specifically the average value of waiting times in the past “Saturday of the first week of May”, for example. Furthermore, the same month and day specifically refers to, for example, the average value of waiting time in the past “May 5”.
[0129] 各アトラクション 401における過去の平均待ち時間は、一日を単位とすることに代え てあるいは加えて、時間帯を単位として算出してもよい。この場合、アトラクションリスト 800における過去の混雑状況は、時間帯別あるいは特定の日の時間帯別に設定さ れる。このように、過去の混雑状況を時間帯別に設定することにより、たとえば、後述 する入場待ち時間の算出に際して、より確度の高い入場待ち時間を得ることができる [0129] The past average waiting time in each attraction 401 may be calculated in units of time zones instead of or in addition to in units of one day. In this case, the past congestion status in the attraction list 800 is set by time zone or time zone of a specific day. In this way, by setting the past congestion status by time zone, for example, it is possible to obtain an admission waiting time with higher accuracy when calculating admission waiting time to be described later.
[0130] 利用客層エリア 804は、利用者 IDに基づいて取得される、各アトラクション 401の利 用客層に関する情報を記憶する。カロえて、アトラクションリスト 800においては、ァトラ
クシヨン 401が位置する地点の緯度 '経度などの情報が記憶されていてもよい。 [0130] The customer segment area 804 stores information related to the customer segment of each attraction 401 that is acquired based on the user ID. In the attraction list 800, Information such as the latitude and longitude of the point where the choice 401 is located may be stored.
[0131] つぎに、この実施例に力かるアトラクション管理ファイルについて説明する。図 9は、 この実施例に力かるアトラクション管理ファイルを示す説明図である。アトラクション管 理ファイル 900は、名称エリア 901、所要時間エリア 902、定員エリア 903、待ち人数 エリア 904、入場待ち時間エリア 905、および混雑状況 (現在)エリア 906によって構 成されている。名称エリア 901には、図 8に示すアトラクションリスト 800における名称 エリア 801と同じ情報が記憶される。 Next, an attraction management file useful for this embodiment will be described. FIG. 9 is an explanatory diagram showing an attraction management file that is useful in this embodiment. The attraction management file 900 is composed of a name area 901, a required time area 902, a capacity area 903, a waiting area 904, an entrance waiting time area 905, and a congestion status (current) area 906. The name area 901 stores the same information as the name area 801 in the attraction list 800 shown in FIG.
[0132] 所要時間エリア 902は、各アトラクション 401の利用に際しての所要時間を記憶す る。定員エリア 903は、各アトラクション 401の 1回の稼働に際しての利用可能人数を 記憶する。所要時間および定員は、テーマパーク側によってあら力じめ設定された規 定値である。なお、図 9中では、 1つのゴンドラにおける定員が 4人であり、このゴンド ラが 20基ある観覧車をアトラクション Aとして想定しており、括弧内の 80はすべてのゴ ンドラをそれぞれ 4人ずつで利用した場合の人数である。 [0132] The required time area 902 stores the required time for using each attraction 401. The capacity area 903 stores the number of people who can use each attraction 401 in one operation. The required time and capacity are the standard values set by the theme park. In Fig. 9, the capacity of a gondola is 4 people, and a ferris wheel with 20 gondola is assumed as Attraction A, and 80 in parenthesis is 4 for each gondola. It is the number of people when using it.
[0133] 待ち人数エリア 904は、各アトラクション 401において現在利用待ちをしている利用 者の人数 (以下、「現在の待ち人数」という)を記憶する。現在の待ち人数は、各通信 機 304と誘導端末 404との通信結果に基づいて取得することができる。具体的には、 たとえば、アトラクション 401の周辺などの所定範囲内で、一定時間以上継続して同 一の利用者 IDが受信された場合、当該利用者 IDによって識別される利用者 (あるい は利用者を含むグループ)をアトラクション 401における現在の待ち人数にカウントす る。なお、待ち人数エリア 904に代えて、各アトラクション 401の一般用入場ゲート 40 2から現在の利用待ち列の最後尾までの距離を記憶する距離記憶エリア(図示省略) を設けてもよい。 [0133] The waiting number area 904 stores the number of users who are currently waiting for use in each attraction 401 (hereinafter referred to as "current waiting number"). The current waiting number can be acquired based on the communication result between each communication device 304 and the guidance terminal 404. Specifically, for example, when the same user ID is received within a predetermined range such as around the attraction 401 for a certain period of time, the user identified by the user ID (or The group that includes the user) is counted as the current waiting number in Attraction 401. Instead of the waiting area 904, a distance storage area (not shown) for storing the distance from the general entrance gate 402 of each attraction 401 to the end of the current use queue may be provided.
[0134] 入場待ち時間エリア 905は、入場待ち時間の算出時点において予測される待ち時 間(以下、「入場待ち時間」という)を記憶する。入場待ち時間エリア 905に記憶される 入場待ち時間は、入場待ち時間の算出時点において各アトラクション 401の利用待 ちをしている列の最後尾に並んだ利用者力 当該アトラクション 401の利用が可能と なるまでに要すると予測される時間であり、たとえば、所要時間、定員、および、現在 の待ち人数に基づいて算出することができる。
[0135] なお、入場待ち時間は、各アトラクション 401を予約している利用者 (以下、「予約者 」という)の人数も待ち人数として考慮して算出される。予約者の人数は、後述する予 約状況管理ファイル(図 12参照)を参照することによって取得する。ここで、待ち人数 エリア 904に代えて距離記憶エリアを設けた場合、入場待ち時間エリア 905には、各 アトラクション 401の入場ゲート 402から現在の利用待ち列の最後尾までの距離から 換算された入場待ち時間が記憶される。 [0134] The admission waiting time area 905 stores the waiting time predicted at the time of calculating the admission waiting time (hereinafter referred to as "entry waiting time"). The admission waiting time stored in the admission waiting time area 905 indicates that the user can use the attraction 401 at the end of the queue waiting for the use of each attraction 401 when the admission waiting time is calculated. This is the time that is expected to take, and can be calculated, for example, based on the time required, capacity, and the current number of people waiting. It should be noted that the admission waiting time is calculated in consideration of the number of users who have reserved each attraction 401 (hereinafter referred to as “reserving person”) as the waiting number. The number of reservations is obtained by referring to the reservation status management file (see Fig. 12) described later. Here, when a distance memory area is provided instead of the waiting area 904, the entrance waiting time area 905 is converted from the distance from the entrance gate 402 of each attraction 401 to the end of the current use queue. The waiting time is stored.
[0136] また、入場待ち時間は、上述したアトラクションリスト 800における過去の混雑状況 の設定に際して利用した、各アトラクション 401における過去の平均待ち時間をカロ味 して算出してもよい。具体的に、たとえば、入場待ち時間の算出時点に関連する過去 の平均待ち時間が長い傾向にある場合には、所要時間、定員、および予約者人数を 含めた現在の待ち人数に基づいて算出された値に、 1. 0より大きい係数を乗算する などの演算をおこなう。 [0136] Further, the admission waiting time may be calculated by calorifying the past average waiting time in each attraction 401 that was used when setting the past congestion status in the attraction list 800 described above. Specifically, for example, if the past average waiting time related to the calculation time of entrance waiting time tends to be long, it is calculated based on the current waiting time including required time, capacity, and the number of reservations. The calculated value is multiplied by a coefficient greater than 1.0.
[0137] 入場待ち時間の算出時点に関連するとは、たとえば、入場待ち時間の算出時点が 「5月の第一週目の土曜日」である場合には、過去の「5月の第一週目の土曜日」に おける平均待ち時間が関連する情報として用いられる。入場待ち時間は、日別に算 出されてもよいし、特定の日の時間帯別に算出されてもよい。 [0137] For example, if the time for calculating the admission waiting time is "Saturday of the first week of May", the past "the first week of May The average waiting time on “Saturday of” is used as relevant information. The waiting time for admission may be calculated by day or by time zone on a specific day.
[0138] さらに、入場待ち時間は、過去の平均待ち時間の算出に際して用いた上述の各日 における待ち時間実績を総入場者数で除算した「単位入場者数あたりの待ち時間」 の平均値を算出し、この「単位入場者数あたりの待ち時間」の平均値に入場待ち時 間を算出する当日における算出時点での時刻までの累計入場者数を力けることで、 当該日のその時刻における入場待ち時間として算出してもよい。なお、この場合も上 述と同様に、日別で計算してもよいし、時間帯別で算出してもよい。時間帯別で算出 することにより、より確度の高い入場待ち時間を算出することができる。 [0138] Further, the waiting time for admission is the average value of the "waiting time per unit visitor" obtained by dividing the actual waiting time for each day described above when calculating the average waiting time in the past by the total number of visitors. Calculate the average number of `` waiting time per unit visitor '' and calculate the waiting time for the admission by adding the cumulative number of visitors up to the time at the time of the calculation on that day. You may calculate as waiting time for admission. In this case as well, it may be calculated by day or by time zone, as described above. By calculating by time zone, it is possible to calculate the admission waiting time with higher accuracy.
[0139] 混雑状況 (現在)エリア 906は、現在の混雑状況に関する情報を記憶する。現在の 混雑状況は、入場待ち時間に基づいて決定される。具体的には、現在の混雑状況 は、たとえば、算出された入場待ち時間が或る所定の待ち時間よりも長いか短いかに 応じて、混雑あるいは空いていると決定される。たとえば、或る所定の待ち時間が 30 分に設定されて 、る場合、算出された待ち時間が 20分であれば空 、て 、ると決定さ
れ、算出された待ち時間が 45分であれば混雑していると決定される。 [0139] The congestion status (current) area 906 stores information on the current congestion status. The current congestion situation is determined based on the waiting time for admission. Specifically, the current congestion situation is determined to be congested or empty depending on, for example, whether the calculated waiting time for admission is longer or shorter than a predetermined waiting time. For example, if a predetermined waiting time is set to 30 minutes, and if the calculated waiting time is 20 minutes, it is determined to be empty. If the calculated waiting time is 45 minutes, it is determined to be busy.
[0140] 現在の混雑状況は、或る所定の待ち時間に対して何分長いかあるいは短いかに応 じて「やや混雑」、「超混雑」、「やや空」、「空」など、段階的に決定されてもよい。この 場合、現在の混雑状況は、或る所定の待ち時間に対して何分長い(あるいは短い)と いう時間そのものではなぐ或る所定の待ち時間に対する割合を算出し、或る所定の 待ち時間に対して何割増(あるいは何割減)であるかに応じて段階的に決定されても よい。 [0140] The current congestion situation is “gradually congested”, “supercongested”, “slightly empty”, “empty”, etc., depending on how long or short a certain waiting time is. May be determined. In this case, the current congestion situation is calculated by calculating a ratio to a certain predetermined waiting time that is not a certain time that is longer (or shorter) than the certain waiting time. Alternatively, it may be determined step by step depending on what percentage (or percentage) it is increasing.
[0141] つぎに、この実施例に力かる移動情報ファイルについて説明する。図 10は、この実 施例に力かる移動情報ファイルを示す説明図である。移動情報ファイル 1000は、移 動元エリア 1001、移動先エリア 1002、および移動所要時間エリア 1003によって構 成されている。 [0141] Next, a movement information file that is useful in this embodiment will be described. FIG. 10 is an explanatory diagram showing a movement information file that is useful in this embodiment. The movement information file 1000 includes a movement source area 1001, a movement destination area 1002, and a movement time required area 1003.
[0142] 移動元エリア 1001および移動先エリア 1002は、たとえば、混雑しているアトラタシ ヨン 401から空いているアトラクション 401へ移動する際の移動元および移動先となる アトラクション 401 (の名称)を記憶する。移動所要時間エリア 1003は、移動元および 移動先となる二つのアトラクション 401間の移動に要する移動所要時間を記憶する。 移動所要時間は、一方のアトラクション 401から他方のアトラクション 401への移動に 要する片道分の所要時間である。 [0142] The movement source area 1001 and the movement destination area 1002 store, for example, the attraction 401 (name) as the movement source and the movement destination when moving from the crowded attraction 401 to the vacant attraction 401. . The required travel time area 1003 stores the required travel time required for moving between the two attractions 401 serving as the movement source and the movement destination. The travel time is the travel time for one way required to move from one attraction 401 to the other attraction 401.
[0143] つぎに、この実施例に力かる誘導順序管理ファイルについて説明する。図 11は、こ の実施例にカゝかる誘導順序管理ファイルを示す説明図である。誘導順序管理フアイ ル 1100は、利用者 IDエリア 1101、誘導順序エリア 1102、利用済エリア 1103、およ び退園予定時刻エリア 1104によって構成されて 、る。 Next, a guidance order management file that is useful in this embodiment will be described. FIG. 11 is an explanatory diagram showing a guidance order management file related to this embodiment. The guidance order management file 1100 includes a user ID area 1101, a guidance order area 1102, a used area 1103, and a scheduled exit time area 1104.
[0144] 利用者 IDエリア 1101は、テーマパークに入園した利用者の利用者 IDを記憶する 。誘導順序エリア 1102は、利用者によって指定された指定アトラクションを、決定さ れた誘導順序にしたがった順序で、利用者 IDに対応付けて記憶する。なお、誘導順 序の決定については後述する。利用済エリア 1103は、誘導順序エリア 1102に記憶 された指定アトラクションの利用状況を、利用者 IDに対応付けて記憶する。具体的に は、利用済みの指定アトラクションにフラグを立てることで、指定アトラクションの利用 状況を管理する。退園予定時刻エリア 1104は、利用者によって入力された退園予
定時刻を、利用者 IDに対応付けて記憶する。 [0144] The user ID area 1101 stores the user ID of the user who entered the theme park. The guidance order area 1102 stores the specified attractions designated by the user in association with the user ID in the order according to the determined guidance order. The determination of the guidance order will be described later. The used area 1103 stores the usage status of the designated attraction stored in the guidance order area 1102 in association with the user ID. Specifically, the usage status of the designated attraction is managed by setting a flag on the used attraction used. The scheduled exit time area 1104 is the scheduled exit time entered by the user. The fixed time is stored in association with the user ID.
[0145] 誘導順序エリア 1102に記憶される情報は、利用者が、誘導端末 404においてアト ラタシヨンを指定したり変更したりするごとに更新される。また、利用済エリア 1103に 記憶される情報は、利用者が指定アトラクションを利用したと判断されるごとに更新さ れる。さらに、退園予定時刻エリア 1104に記憶される情報は、利用者が、誘導端末 4 04において退園予定時刻を入力あるいは変更するごとに更新される。 The information stored in the guidance order area 1102 is updated every time the user designates or changes the attribution in the guidance terminal 404. The information stored in the used area 1103 is updated every time it is determined that the user has used the specified attraction. Further, the information stored in the scheduled exit time area 1104 is updated each time the user inputs or changes the scheduled exit time at the guidance terminal 404.
[0146] つぎに、この実施例に力かる予約状況管理ファイルについて説明する。図 12は、こ の実施例に力かる予約状況管理ファイルを示す説明図である。予約状況管理フアイ ル 1200は、利用者によって予約操作がなされた場合に更新される。予約状況管理 ファイル 1200は、名称エリア 1201、予約番号エリア 1202、禾 者 IDエリア 1203、 およびグループ人数エリア 1204によって構成されている。名称エリア 1201には、図 8に示すアトラクションリスト 801における名称エリア 801と同じ情報が記憶される。 [0146] Next, a reservation status management file that is useful in this embodiment will be described. FIG. 12 is an explanatory diagram showing a reservation status management file that is useful in this embodiment. The reservation status management file 1200 is updated when a reservation operation is performed by the user. The reservation status management file 1200 includes a name area 1201, a reservation number area 1202, a user ID area 1203, and a group number area 1204. The name area 1201 stores the same information as the name area 801 in the attraction list 801 shown in FIG.
[0147] 予約番号エリア 1202は、各アトラクション 401の利用を予約したユーザに関する利 用者 IDに対して付与される予約番号を記憶する。予約番号は、予約したアトラタショ ン 401を特定する情報 (この実施例ではアルファベットで記載)と、各アトラクション 40 1における優先順位を示す情報 (この実施例では数字で記載)とを含む。予約番号に おける優先順位は、数字が小さいほど優先度が高いものとする。利用者 IDエリア 12 03は、各アトラクション 401の利用を予約した利用者の利用者 IDを記憶する。 [0147] The reservation number area 1202 stores a reservation number assigned to the user ID related to the user who reserved the use of each attraction 401. The reservation number includes information for identifying the reserved attraction 401 (described in alphabet in this embodiment) and information indicating the priority order of each attraction 401 (described in numbers in this embodiment). The priority in the reservation number is such that the lower the number, the higher the priority. The user ID area 12 03 stores the user ID of the user who reserved the use of each attraction 401.
[0148] グループ人数エリア 1204は、利用者 IDによって識別されるグループを構成する人 数を記憶する。なお、この実施例では、グループごとに 1台の誘導端末 404を携帯す る場合を想定して説明したが、利用者がそれぞれ誘導端末 404を携帯する場合であ れば、グループ人数エリア 1204を省略してもよ!/、。 [0148] The group number area 1204 stores the number of people constituting the group identified by the user ID. In this embodiment, the explanation is given on the assumption that one guiding terminal 404 is carried for each group. However, if each user carries the guiding terminal 404, the group number area 1204 is set. You can omit it! /.
[0149] なお、アトラクション 401の予約に際しては、利用を希望する時間帯を設定するよう にしてもよい。この場合、図 12においては図示が省略されているが、予約状況管理フ アイル 1200には、予約する時間帯を各利用者 IDに対応付けて記憶するエリアを設 ける。また、この場合、上述したアトラクション管理ファイル 900における待ち時間は、 予約状況管理ファイル 1200における時間帯に関する情報を考慮して算出される。 [0149] Note that when the attraction 401 is reserved, a desired time zone may be set. In this case, although not shown in FIG. 12, the reservation status management file 1200 is provided with an area for storing a reservation time zone in association with each user ID. In this case, the waiting time in the above-described attraction management file 900 is calculated in consideration of information on the time zone in the reservation status management file 1200.
[0150] カ卩えて、特に図示を省略するが、管理装置 501は、利用者 IDと、当該利用者 IDが
付された誘導端末 404を携帯する利用者が属するグループの人数とを、それぞれ対 応付けて記憶する利用者管理ファイルを備えて 、る。この利用者管理ファイルにお いては、グループの構成 (性別、年齢、関係 (家族、友人)など)を対応付けて記憶し てもよい。なお、利用者管理ファイルは、この実施例のように、複数人で構成されるグ ループで 1台の誘導端末 404を携帯する場合に必要であり、 1人 1人の利用者がそ れぞれ誘導端末 404を携帯する場合にはかならずしも必要ではない。 [0150] Although not specifically shown, the management device 501 has a user ID and a corresponding user ID. A user management file for storing the number of groups to which the user carrying the attached guidance terminal 404 belongs is provided. In this user management file, the group configuration (gender, age, relationship (family, friends, etc.)) may be stored in association with each other. Note that the user management file is necessary when a single guiding terminal 404 is carried in a group consisting of a plurality of people as in this embodiment, and each user has one user. It is not always necessary to carry the guidance terminal 404.
[0151] 上述したアトラクションリスト 800、アトラクション管理ファイル 900、移動情報ファイル 1000、誘導順序管理ファイル 1100、予約状況管理ファイル 1200、および利用者管 理ファイルは、管理装置 501の磁気ディスク 605に記憶されている。なお、これらの各 種ファイルは、磁気ディスク 605に記憶されているものに限らず、光ディスク 607に記 憶されて 、てもよ 、し、管理装置 501の外部サーバに記憶されて 、てもよ 、。 [0151] The above-described attraction list 800, attraction management file 900, movement information file 1000, guidance order management file 1100, reservation status management file 1200, and user management file are stored in the magnetic disk 605 of the management device 501. Yes. These various types of files are not limited to those stored in the magnetic disk 605, but may be stored in the optical disk 607 or stored in an external server of the management apparatus 501. ,.
[0152] ここで、利用者の現在位置の算出方法について説明する。まず、この実施例にお いては、利用者の現在位置を、 GPSあるいは通信機 304のいずれを利用しても取得 することが可能である場合、利用者の現在位置をより高精度に特定できる、あるいは 利用者に対する目的のアトラクションまでの経路誘導をより適切におこなうことができ る方法を採用するものとする。 Here, a method for calculating the current position of the user will be described. First, in this embodiment, when the current position of the user can be obtained using either the GPS or the communication device 304, the current position of the user can be specified with higher accuracy. Or, a method that can more appropriately guide the route to the target attraction to the user shall be adopted.
[0153] 具体的には、たとえば、利用者が屋内に位置するのか屋外に位置するのかに応じ て GPSあるいは通信機 304のいずれを利用するかを決定してもよい。また、具体的 には、たとえば、 GPS代替情報を受信した通信機 304の数と GPS信号を受信した G PS衛星の数とに基づ 、て、 GPSあるいは通信機 304の 、ずれを利用するかを決定 してちよい。 [0153] Specifically, for example, whether to use GPS or the communication device 304 may be determined depending on whether the user is located indoors or outdoors. Specifically, for example, based on the number of communication devices 304 that have received GPS alternative information and the number of GPS satellites that have received GPS signals, whether to use the deviation of GPS or communication device 304. You may decide.
[0154] ここで、利用者の現在位置をより高精度に特定できる、あるいは利用者に対する目 的のアトラクションまでの経路誘導をより適切におこなうことができる場合とは、たとえ ば、経路誘導に用いる領域内案内図と連動した座標と通信機 304との位置が同じで あるまたは関連があり、通信機 304の送出する位置情報として GPSと同じ緯度'経度 を用いるよりも、領域内座標を用いた方がより適切なマップマッチングができる場合で ある。なお、マップマッチングの技術自体については、公知の技術であるため、ここで は説明を省略する。
[0155] 図 13は、 GPS代替情報力も現在位置を算出する方法の一例を示す説明図である 。位置取得部 704は、複数の通信機 304から送信される GPS代替情報を用いて、三 角測量法によって利用者の現在位置を算出する。 GPS代替情報とは、利用者の現 在位置の算出に際して、 GPS衛星から送信される信号に対する代替が可能な信号 であり、この実施例では、各通信機 304の設置位置を 3次元で示す座標情報とする。 [0154] Here, the case where the current position of the user can be specified with higher accuracy or the route guidance to the target attraction to the user can be performed more appropriately is, for example, used for route guidance. The coordinates linked to the map in the area and the position of the communicator 304 are the same or related, and the coordinates in the area are used rather than using the same latitude and longitude as the GPS as the position information sent by the communicator 304. This is the case when better map matching is possible. Since the map matching technique itself is a known technique, the description thereof is omitted here. [0155] FIG. 13 is an explanatory diagram showing an example of a method for calculating the current position of the GPS alternative information power. The position acquisition unit 704 calculates the current position of the user by the triangulation method using the GPS alternative information transmitted from the plurality of communication devices 304. The GPS alternative information is a signal that can be substituted for the signal transmitted from the GPS satellite when calculating the current position of the user. In this embodiment, the coordinate indicating the installation position of each communication device 304 in three dimensions. Information.
[0156] 図 13において、符号 Pが付された利用者の位置は、座標 (X , y , 0)で示される。ま [0156] In FIG. 13, the position of the user to which the symbol P is attached is indicated by coordinates (X, y, 0). Ma
0 0 0 0
た、 3台の通信機 304の位置は、それぞれ、座標 (X , y , h)、(X , y , h)、(X , y , h The positions of the three communication devices 304 are coordinates (X, y, h), (X, y, h), (X, y, h), respectively.
1 1 2 2 3 1 1 1 2 2 3 1
)で示される。ここで、 hは、テーマパークの地面から通信機 304の設置位置までの高 さであり、各通信機 304が設置されている箇所においては、同一であるものとする。ま た、 X 〜xは、 GPS代替情報に含まれる位置情報により既知であるものとする。 ). Here, h is the height from the ground of the theme park to the installation position of the communication device 304, and is the same at the location where each communication device 304 is installed. X to x are assumed to be known from the position information included in the GPS alternative information.
1 3 13
[0157] 各通信機 304から利用者までの距離 T 〜Tは、 GPS代替情報が各通信機 304か [0157] The distance T to T from each communicator 304 to the user is whether the GPS alternative information is each communicator 304
1 3 13
ら送信されてから、位置取得部 704によって受信されるまでの時間によって得ること ができる。各通信機 304および利用者の現在位置を結ぶ仮想線と、各通信機 304を 通る鉛直線とによって形成される角度をそれぞれ 0 , θ , Θ Can be obtained according to the time from the transmission to the reception by the position acquisition unit 704. The angle formed by the virtual line connecting each communication device 304 and the current position of the user and the vertical line passing through each communication device 304 is 0, θ, Θ, respectively.
1 2 3とした場合、テーマパ ークの地面から通信機 304の設置位置までの高さ hは、 h二 T X cos Q =T X cos If 1 2 3, the height from the ground of the theme park to the installation position of the communicator 304 is h 2 T X cos Q = T X cos
1 1 2 1 1 2
Θ =T X cos θ となる。これらの関係から、三角関数を用いて X , yの位置を得るこ Θ = T X cos θ. From these relationships, trigonometric functions can be used to obtain the X and y positions.
2 3 3 0 0 2 3 3 0 0
とができ、利用者の現在位置を算出することができる。 And the current position of the user can be calculated.
[0158] なお、距離 T 〜Tは、距離そのものを求める必要はなぐ距離 Τ 〜Τの比を得るこ [0158] Note that the distances T to T can be obtained by obtaining the ratio of the distances Τ to ぐ that do not require the distance itself.
1 3 1 3 1 3 1 3
とができればよい。ここで、図 13中符号 ρは、利用者の位置 Ρを通信機 304が設置さ れた高さと同じ仮想平面に投影した場合の位置であり、座標 (X , y , h)で示される。 If you can. Here, symbol ρ in FIG. 13 is the position when the user's position 投影 is projected onto the same virtual plane as the height at which the communication device 304 is installed, and is indicated by coordinates (X, y, h).
0 0 0 0
これにより、符号 pと各通信機 304との距離 W 〜Wを算出することで、距離 T 〜Tの Thus, by calculating the distances W to W between the code p and each communication device 304, the distances T to T are calculated.
1 3 1 3 itを得ることができる。 1 3 1 3 it can get it.
[0159] なお、誘導端末 404から出力される識別情報には、当該識別情報の出力タイミング を特定するタイミング情報が含まれており、上述した利用者の現在位置の算出には、 同一のタイミング情報が含まれる識別情報が用いられる。これにより、誘導端末 404 ( を有する利用者)が、時間の経過とともに移動した場合にも、各タイミングにおいて、 利用者の現在位置を正確に算出することができる。 Note that the identification information output from the guide terminal 404 includes timing information for specifying the output timing of the identification information, and the same timing information is used for the calculation of the current position of the user described above. The identification information including is used. As a result, even when the guide terminal 404 (the user who has) moves with time, the current position of the user can be accurately calculated at each timing.
[0160] カロえて、図示は省略する力 テーマパーク内における通路がマトリックス状に設けら
れており、かつ、各通路の交差点に通信機 304が設けられている場合など、利用者 の移動が 2台の通信機 304の位置する直線上に固定されている場合であれば、 2台 の通信機 304から GPS代替情報を受信することによって、利用者の現在位置を算出 することもできる。このような場合には、特に、 GPSと同じ緯度'経度を用いるよりも、テ 一マパーク内座標を用いた方がより適切なマップマッチングができる。 [0160] The power that is not shown is omitted. The passages inside the theme park are arranged in a matrix. If the movement of the user is fixed on the straight line where the two communication devices 304 are located, such as when the communication device 304 is installed at the intersection of each passage, two devices It is also possible to calculate the current location of the user by receiving GPS alternative information from the communication device 304. In such a case, map matching can be performed more appropriately using the coordinates in the theme park than using the same latitude and longitude as GPS.
[0161] (管理装置の処理手順) [0161] (Processing procedure of management device)
つぎに、この実施例に力かる管理装置 501の処理手順について説明する。図 14は 、この実施例に力かる管理装置の処理手順を示すフローチャートである。図 14に示 すフローチャートにおいては、まず、指定アトラクション情報を受信した力否かを判断 する(ステップ S 1401)。 Next, the processing procedure of the management apparatus 501 that is useful in this embodiment will be described. FIG. 14 is a flowchart showing the processing procedure of the management apparatus that works in this embodiment. In the flowchart shown in FIG. 14, it is first determined whether or not the designated attraction information has been received (step S 1401).
[0162] 指定アトラクション情報を受信していない場合 (ステップ S1401 :No)には、誘導順 序管理ファイル 1100が更新された力否かを判断する (ステップ S1409)。誘導順序 管理ファイル 1100が更新されていない場合 (ステップ S 1409 : No)は、ステップ S 14 01〖こ戻る。誘導順序管理ファイル 1100が更新された場合 (ステップ S1409 :Yes)に は、ステップ S 1402へ移行する。 [0162] If the specified attraction information has not been received (step S1401: No), it is determined whether or not the guidance order management file 1100 has been updated (step S1409). If the guide order management file 1100 has not been updated (step S 1409: No), the process returns to step S 14 01. If the guidance order management file 1100 has been updated (step S1409: Yes), the process proceeds to step S1402.
[0163] ステップ S1401において、指定アトラクション情報を受信した場合 (ステップ S1401 : Yes)には、指定アトラクション情報力 特定されるアトラクションの入場待ち時間を 取得する (ステップ S 1402)とともに、指定アトラクション情報の受信箇所および受信 時刻から、利用者の現在位置を算出する (ステップ S 1403)。 [0163] When the designated attraction information is received in step S1401 (step S1401: Yes), the specified attraction information power is acquired (step S 1402), and the specified attraction information is received. The current position of the user is calculated from the location and the reception time (step S 1403).
[0164] つぎに、指定アトラクションの中に利用済みアトラクションがある力否かを判断する( ステップ S1404)。ステップ S1404においては、具体的には、たとえば、誘導順序管 理ファイル 1100を参照し、利用済エリアにフラグが立てられている力否かを判断する 。利用済みアトラクションがないと判断した場合 (ステップ S 1404 : No)には、ステップ S 1406へ移行する。 Next, it is determined whether or not there is a used attraction in the designated attraction (step S1404). In step S1404, specifically, for example, the guidance sequence management file 1100 is referred to, and it is determined whether or not the flag is set in the used area. If it is determined that there is no used attraction (step S 1404: No), the process proceeds to step S 1406.
[0165] 一方、ステップ S1404において、利用済みアトラクションがあると判断した場合 (ステ ップ S1404 :Yes)には、利用済みアトラクションを利用候補から除外する (ステップ S 1405)。ステップ S1405においては、具体的には、たとえば、利用済エリアにフラグ が立てられているアトラクションを利用候補から除外する。
[0166] また、退園予定時刻を取得する(ステップ S 1406)。ステップ S 1406においては、具 体的には、たとえば、誘導順序管理ファイルを参照し、ステップ S 1401において受信 したアトラクション指定情報の送信元である誘導端末 404の利用者 IDに対応付けら れて ヽる退園予定時刻を取得する。 On the other hand, if it is determined in step S1404 that there is a used attraction (step S1404: Yes), the used attraction is excluded from the use candidates (step S1405). Specifically, in step S1405, for example, an attraction flagged in the used area is excluded from use candidates. [0166] Further, the scheduled exit time is acquired (step S1406). In step S 1406, specifically, for example, the guidance order management file is referred to and associated with the user ID of the guidance terminal 404 that is the transmission source of the attraction designation information received in step S 1401. Get scheduled exit time.
[0167] そして、ステップ S1401において受信された指定アトラクション情報、ステップ S140 2において取得された入場待ち時間、ステップ S1403において算出された利用者の 現在位置、およびステップ S1406において取得された退園予定時刻から、利用者を 指定アトラクションへ誘導する順序 (以下、「誘導順序」 、う)を決定する (ステップ S 1 407)。 [0167] Then, from the designated attraction information received in step S1401, the admission waiting time acquired in step S1402, the current location of the user calculated in step S1403, and the scheduled exit time acquired in step S1406 The order in which the user is guided to the specified attraction (hereinafter referred to as “guidance order”) is determined (step S 1 407).
[0168] ステップ S1407においては、具体的には、たとえば、利用者が入場待ちの列に並 ぶ時間が短くなるような誘導順序が決定される。この場合、移動時間や移動距離も加 味し、たとえば、入場待ちの列に並ぶ時間が短くても到達するまでの経路が長力つた り複雑になったりすることを避けた誘導順序を決定する。また、移動のし易さも加味し 、たとえば、直接移動するよりも別の指定アトラクションを経由して力 移動した方が 移動し易!ヽ場合には、より移動し易 ヽ誘導順序を決定する。 [0168] Specifically, in step S1407, for example, a guidance order is determined such that the time for the user to line up in the queue waiting to enter is shortened. In this case, taking into account the travel time and travel distance, for example, determine the guidance sequence that avoids the route from reaching long or complicated even if the time for queuing in the waiting queue is short. . Also, taking into account the ease of movement, for example, if it is easier to move through a specified attraction than moving directly, it will move more easily, and the movement order will be determined.
[0169] さらに、ステップ S1407においては、具体的には、たとえば、退園予定時刻を加味 し、退園予定時刻までにより多くの指定アトラクションを利用できるような誘導順序を 決定する。力 tlえて、退園予定時刻までにすべての指定アトラクションを利用しきれな い場合には、アトラクションの利用優先度などをあら力じめ取得しておくことで、優先 度の高い指定アトラクションを優先的に利用するような誘導順序を決定してもよい。 [0169] Furthermore, in step S1407, specifically, for example, a guidance order that allows more designated attractions to be used up to the scheduled exit time is determined in consideration of the scheduled exit time. If you cannot use all the specified attractions by the scheduled time of leaving the park, prioritize the specified attractions with high priority by acquiring the priority of using the attractions in advance. The order of guidance may be determined.
[0170] なお、利用者が入場待ちの列に並ぶ時間、移動時間、移動距離、移動のし易さ、 退園予定時刻、利用優先度など、誘導順序の決定に際しての各種条件のいずれを 優先するかは、テーマパーク側ある 、は利用者によってあら力じめ設定されて ヽても よいし、適宜設定するようにしてもよい。 [0170] Priority should be given to any of the various conditions for determining the guidance order, such as the time in which the user is queued for entry, travel time, travel distance, ease of travel, scheduled exit time, and priority of use. The theme park may be pre-set by the user or may be set appropriately.
[0171] その後、ステップ S1407において決定された誘導順序を含む誘導情報を、ステツ プ S1401にお 、て受信した指定アトラクション情報の送信元である誘導端末 404へ 送信する (ステップ S1408)。ステップ S1408において送信される誘導情報は、誘導 順序に加えて、指定アトラクションの地点情報や、利用者の現在位置を示す地点情
報などを含む。 [0171] After that, the guide information including the guide order determined in step S1407 is transmitted to the guide terminal 404 that is the transmission source of the designated attraction information received in step S1401 (step S1408). In addition to the guidance order, the guidance information transmitted in step S1408 includes the location information of the specified attraction and the location information indicating the current location of the user. Information.
[0172] (誘導端末の処理手順) [0172] (Leader terminal processing procedure)
つぎに、この実施例の誘導端末 404の処理手順について説明する。図 15は、この 実施例の誘導端末の処理手順を示すフローチャートである。図 15に示すフローチヤ ートにおいては、まず、アトラクションの指定を受け付けた力否かを判断する (ステップ S1501)。ステップ S1501においては、具体的には、たとえば、誘導端末 404のユー ザ操作部 702にお 、て、アトラクションを指定するための入力操作の有無を判断する ことによって、アトラクションの指定を受け付けた力否かを判断する。なお、利用者は、 アトラクションの指定操作に際し、アトラクションの指定に加えて、退園予定時刻を入 力してちょい。 Next, the processing procedure of the guide terminal 404 of this embodiment will be described. FIG. 15 is a flowchart showing the processing procedure of the guide terminal of this embodiment. In the flow chart shown in FIG. 15, first, it is determined whether or not the attraction designation has been received (step S1501). Specifically, in step S1501, for example, the user operation unit 702 of the guidance terminal 404 determines whether or not the designation of the attraction is received by determining whether or not there is an input operation for designating the attraction. Determine whether. The user should enter the scheduled exit time in addition to the attraction specification when performing the attraction designation operation.
[0173] ステップ S1501においては、アトラクションの指定を受け付けたと判断するのを待つ て(ステップ S1501 :No)、受け付けたと判断した場合 (ステップ S1501: Yes)には、 管理装置 501に対して、指定アトラクション情報を送信する (ステップ S1502)。 [0173] In step S1501, it waits for the determination that the designation of the attraction has been accepted (step S1501: No). If it is judged that the designation has been accepted (step S1501: Yes), the management apparatus 501 is instructed to specify the attraction. Information is transmitted (step S1502).
[0174] ここで、ステップ S1502において送信される指定アトラクション情報は、利用者によ つて指定された複数のアトラクション (以下、「指定アトラクション」という)および当該指 定アトラクションを指定した利用者を特定する情報を含む。なお、ステップ S1501に おいて退園予定時刻の入力操作があった場合、ステップ S1502においては、退園 予定時刻を示す情報を含む指定アトラクション情報が送信される。 [0174] Here, the designated attraction information transmitted in step S1502 identifies a plurality of attractions designated by the user (hereinafter referred to as "designated attraction") and the user who designated the designated attraction. Contains information. If there is an input operation of the scheduled closing time in step S1501, designated attraction information including information indicating the scheduled closing time is transmitted in step S1502.
[0175] つづいて、管理装置 501から送信された誘導情報を受信した力否かを判断し (ステ ップ S 1503)、受信していないと判断した場合 (ステップ S 1503 : No)には、指定アト ラタシヨン情報を送信して力も所定時間が経過した力否かを判断する (ステップ S150 4)。所定時間が経過していない場合 (ステップ S1504 :No)にはステップ S1503に 戻り、所定時間が経過した場合 (ステップ S 1504 : Yes)にはそのまま一連の処理を 終了する。 [0175] Next, it is determined whether or not the guidance information transmitted from the management device 501 has been received (step S 1503). If it is determined that the guidance information has not been received (step S 1503: No), The designated attraction information is transmitted, and it is determined whether or not the force has reached a predetermined time (step S1504). If the predetermined time has not elapsed (step S1504: No), the process returns to step S1503, and if the predetermined time has elapsed (step S1504: Yes), the series of processing ends.
[0176] ステップ S1503において、管理装置 501から送信された誘導情報を受信したと判 断した場合 (ステップ S 1503 : Yes)には、受信された誘導情報を用いて、誘導順序 にしたがって利用者を指定アトラクションへ誘導する誘導経路を探索する (ステップ S 1505)。
[0177] そして、ステップ S1503 : Yesにおいて受信された誘導情報力も取得される誘導順 序およびステップ S 1505において探索された誘導経路を、利用者に報知する (ステ ップ S1506)。なお、図 15中では、ステップ S1506の処理として、「誘導情報を報知」 と記載されている。 [0176] If it is determined in step S1503 that the guidance information transmitted from the management apparatus 501 has been received (step S 1503: Yes), the user is selected according to the guidance order using the received guidance information. A guidance route for guiding to the specified attraction is searched (step S 1505). [0177] Then, the guidance order in which the guidance information power received in step S1503: Yes is also acquired and the guidance route searched in step S1505 are notified to the user (step S1506). In FIG. 15, “notification of guidance information” is described as the process of step S1506.
[0178] ステップ S1506においては、具体的には、たとえば、誘導順序および誘導経路をあ らわす情報を表示部 703に表示させたり、誘導順序および誘導経路を案内する音声 ガイダンスをスピーカ 712から出力したりする。より具体的には、ステップ S1506にお いては、たとえば、アトラクション A、 B、 C、 Eが指定アトラクションであり、誘導順序が B、 C、 E、 Aの順に決定された場合、「はじめにアトラクション Bのご利用をお勧めしま す。」や「アトラクション Bにつづいてアトラクション Cをご利用されることをお勧めします 。」などの情報を表示部 703に表示させたりスピーカ 712から出力したりする。 [0178] In step S1506, specifically, for example, information indicating the guidance sequence and the guidance route is displayed on the display unit 703, and voice guidance for guiding the guidance sequence and the guidance route is output from the speaker 712. Or More specifically, in step S1506, for example, when attractions A, B, C, and E are designated attractions and the guidance order is determined in the order of B, C, E, and A, “Introduction Attraction B” Displaying information such as “It is recommended to use attraction C after using attraction B” on display unit 703 or outputting from speaker 712 .
[0179] また、ステップ S1506においては、「はじめにアトラクション Bのご利用をお勧めしま す。アトラクション Bは混雑が予想されます。ご予約されますか?」などの情報を表示 部 703に表示させたりスピーカ 712から出力したりして、予約の必要の有無を、利用 者に入力させるようにしてもよい。予約の必要の有無は、たとえば、ユーザ操作部 70 2における入力操作によっておこなう。なお、予約するアトラクションは、つぎに利用予 定のアトラクションに限らな!/、。 [0179] Also, in step S1506, information such as “We recommend using Attraction B first. Attraction B is expected to be congested. Will you make a reservation?” Is displayed on Display Unit 703. The user may input whether or not a reservation is necessary by outputting from the speaker 712. Whether or not a reservation is necessary is performed, for example, by an input operation in the user operation unit 702. The attractions to be reserved are not limited to the attractions that are scheduled to be used next!
[0180] さらに、ステップ S1506においては、「はじめにアトラクション Bのご利用をお勧めし ます。アトラクション Bまでご案内しますか?」などの情報を表示部 703に表示させたり スピーカ 712から出力したりして、誘導順序にしたがった経路誘導の必要の有無を、 利用者に入力させるようにしてもよい。経路誘導の必要の有無は、たとえば、ユーザ 操作部 702における入力操作によっておこなう。 [0180] Furthermore, in step S1506, information such as “I recommend you to use attraction B first. Do you want to guide you to attraction B?” Is displayed on display unit 703 or output from speaker 712. Then, the user may be allowed to input whether or not route guidance according to the guidance order is necessary. Whether or not route guidance is necessary is performed by an input operation in the user operation unit 702, for example.
[0181] 図 15に示す処理では、アトラクションの予約をおこなうか否かを判断し (ステップ S1 507)、予約をおこなわないと判断した場合 (ステップ S 1507 : No)には、ステップ S1 509に移行する。予約をおこなうと判断した場合 (ステップ S1507 : Yes)には、予約 状況管理ファイル 1200を更新する (ステップ S 1508)。 [0181] In the process shown in Fig. 15, it is determined whether or not to reserve an attraction (step S1 507). If it is determined that no reservation is to be made (step S1507: No), the process proceeds to step S1509. To do. When it is determined to make a reservation (step S1507: Yes), the reservation status management file 1200 is updated (step S1508).
[0182] なお、格別な図示を省略する力 ステップ S1508においては、予約状況管理フアイ ル 1200の更新に必要な情報が揃って 、るか否かを判断し、揃って 、な 、場合には
、再入力を促すメッセージを示す情報などを誘導端末 404に送信し、予約状況管理 ファイル 1200の更新に必要な情報が揃った場合に、予約状況管理ファイル 1200を 更新する。 [0182] It should be noted that in step S1508, it is determined whether or not the information necessary for updating the reservation status management file 1200 is available. Information indicating a message prompting re-input is transmitted to the guide terminal 404, and when the information necessary for updating the reservation status management file 1200 is obtained, the reservation status management file 1200 is updated.
[0183] 予約に際しては、予約可能な人数の最大値 (以下、「最大予約人数」という)を決め ておいてもよい。この場合、最大予約人数以上となるような予約操作がなされると、「 ご好評につき、只今の時間、当アトラクションの予約はお受けできません。」などの情 報を報知する。 [0183] When making a reservation, the maximum number of people who can make a reservation (hereinafter referred to as the "maximum number of reservations") may be determined. In this case, if a reservation operation that exceeds the maximum number of reservations is made, information such as “Reservations are not accepted for the attraction at this time” will be notified.
[0184] また、予約ができないアトラクション 401が生じた場合には、予約操作の有無に拘わ らず、当該アトラクション 401の予約ができない旨を案内する情報を報知するようにし てもよい。このような情報は、たとえば、誘導端末 404の表示部 703を用いて表示す ることによっておこなってもよいし、スピーカ 712を介して音声を用いておこなってもよ い。 [0184] Further, when an attraction 401 that cannot be reserved occurs, information for notifying that the attraction 401 cannot be reserved may be notified regardless of whether or not the reservation operation is performed. Such information may be displayed by using, for example, the display unit 703 of the guidance terminal 404 or may be performed using sound via the speaker 712.
[0185] なお、最大予約人数を設定する場合、予約する利用者のグループ人数に基づいて 、最大予約人数以上となるか否かを判定する。このように最大予約人数を設定するこ とより、無制限に予約がおこなわれたために予約をすること自体の意味が喪失するこ とを防止できる。 [0185] When setting the maximum number of reservations, it is determined whether or not the maximum number of reservations is exceeded based on the number of groups of users who make reservations. By setting the maximum number of reservations in this way, it is possible to prevent the meaning of making a reservation itself from being lost because an unlimited number of reservations have been made.
[0186] つづいて、誘導順序にしたがった経路誘導をおこなうか否かを判断し (ステップ S1 509)、経路誘導をおこなわないと判断した場合 (ステップ S 1509 : No)には、一連の 処理を終了する。一方、経路誘導をおこなうと判断した場合 (ステップ S 1509 : Yes) には、ステップ S1505において探索された誘導経路にしたがった経路誘導をおこな う(ステップ S1510)。この経路誘導に際しては、表示部 703に誘導経路を表示したり 、この誘導経路にしたがった移動を促すメッセージをスピーカ 712から出力したりする [0186] Next, it is determined whether route guidance is to be performed according to the guidance order (step S1 509). When it is determined that route guidance is not to be performed (step S 1509: No), a series of processing is performed. finish. On the other hand, when it is determined that route guidance is to be performed (step S1509: Yes), route guidance is performed according to the guidance route searched in step S1505 (step S1510). When the route is guided, the guidance route is displayed on the display unit 703, or a message prompting the movement along the guidance route is output from the speaker 712.
[0187] その後、利用者の現在位置から、目的地点に到達したか否かを判断し (ステップ S1 511)、目的地点に到達したと判断するまで (ステップ S 1511: No)はステップ S 1510 に戻り、経路誘導を継続する。目的地点に到達したと判断した場合 (ステップ S 1511 : Yes)には、一連の処理を終了する。 [0187] After that, it is determined from the current position of the user whether or not the destination point has been reached (step S1 511), and until it is determined that the destination point has been reached (step S1511: No), step S1510 is entered. Return and continue route guidance. If it is determined that the destination point has been reached (step S 1511: Yes), the series of processing ends.
[0188] なお、この実施例においては、誘導順序の決定を管理装置 501においておこなうよ
うにしたが、これに限るものではない。誘導順序の決定は、誘導端末 404においてお こなってもよい。この場合、端末制御部 701における ROMや RAMあるいは記録媒 体 705に記録されたプログラムを端末制御部 701における CPUが実行したり通信部 708によって通信したりすることによって、図 1における決定部 123が実現される。 In this embodiment, the guiding order is determined by the management apparatus 501. However, it is not limited to this. The guidance order may be determined by the guidance terminal 404. In this case, the CPU 123 in the terminal control unit 701 executes the program recorded in the ROM, RAM, or recording medium 705 in the terminal control unit 701 or communicates with the communication unit 708, so that the determination unit 123 in FIG. Realized.
[0189] また、この実施例においては、誘導順序にしたがった誘導経路の探索を、誘導端 末 404においておこなうようにした力 これに限るものではない。誘導経路の探索は、 管理装置 501でおこなってもよい。この場合、管理装置 501における ROM602、 RA M603、磁気ディスク 605あるいは光ディスク 607に記憶されたプログラムを CPU60 1が実行したり通信 I/F614によって通信したりすることによって、図 1における探索 部 115が実現される。 [0189] Further, in this embodiment, the force at which the guidance terminal 404 searches for the guidance route according to the guidance order is not limited to this. The search for the guidance route may be performed by the management apparatus 501. In this case, the search unit 115 in FIG. 1 is realized by the CPU 601 executing the program stored in the ROM 602, the RAM 603, the magnetic disk 605, or the optical disk 607 in the management apparatus 501 or communicating with the communication I / F 614. Is done.
[0190] 以上説明したように、この実施例によれば、複数のアトラクションの利用を希望する 利用者に対して、効率のよい利用順序を提案することができる。具体的には、利用者 が入場待ちをする時間、移動距離、移動のし易さなどを考慮して決定された誘導順 序が報知される。そして、この実施例によれば、報知された誘導順序にしたがってアト ラタシヨンを利用するか、利用者が判断した順序でアトラクションを利用するかを、利 用者が任意に選択することができる。 [0190] As described above, according to this embodiment, it is possible to propose an efficient usage order to a user who wishes to use a plurality of attractions. Specifically, the guidance order determined in consideration of the time that the user waits for entry, distance traveled, ease of movement, etc. is notified. According to this embodiment, the user can arbitrarily select whether to use the attractions according to the notified guidance order or to use the attractions in the order determined by the user.
[0191] 利用者は、誘導端末 404から報知された誘導情報にしたがった順序でアトラタショ ンを利用した場合、各アトラクションの混雑状況を調べたり、より多くのアトラクションを 利用するための利用順序を検討したりといった煩雑な作業をすることなぐテーマパ ークを効率よく快適に利用することができる。 [0191] When using the attractions in the order according to the guidance information notified from the guidance terminal 404, the user examines the congestion status of each attraction and considers the usage order to use more attractions. This makes it possible to efficiently and comfortably use theme parks that do not require complicated tasks such as doing so.
[0192] この実施例によれば、誘導順序の決定に際し、利用者が優先して利用したいァトラ クシヨンや退園予定時刻などを加味することで、利用者がより満足する利用順序を提 案することができる。これによつて、利用者は、限られた時間を有効に活用し、テーマ パークの利用内容を充実させることができる。 [0192] According to this embodiment, when determining the guidance order, the order of use that the user is more satisfied with is proposed by taking into account the priority that the user wants to use and the scheduled time to leave. be able to. As a result, the user can effectively use the limited time and enhance the use of the theme park.
[0193] また、この実施例によれば、決定された誘導順序には、利用済みのアトラクションは 含まれないので、より実使用に即した利用順序を提案することができる。これによつて 、来園当日においては再度利用しない (利用する可能性の低い)アトラクションが誘 導順序に含まれることがないので、利用者は、報知された情報に対して何ら検討をお
こなうことなぐあらたな誘導順序にしたがってアトラクションを利用するだけで、テー マパークを効率よく快適に利用することができる。 [0193] Furthermore, according to this embodiment, since the used attraction is not included in the determined guidance order, it is possible to propose a usage order that is more suitable for actual use. As a result, attractions that are not used again (which is unlikely to be used) are not included in the guidance order on the day of the visit, so the user should consider any information that is reported. The theme park can be used efficiently and comfortably simply by using the attractions according to the new guidance sequence.
[0194] さらに、この実施例によれば、あらたな誘導順序は、現在の入場待ち時間に基づい て決定されるため、利用者は、その場の状況に応じた最適な利用順序を把握するこ とができる。これによつて、利用者は、テーマパークをより効率よく利用することができ る。 [0194] Furthermore, according to this embodiment, since the new guidance order is determined based on the current waiting time for entrance, the user can grasp the optimum use order according to the situation of the place. You can. As a result, the user can use the theme park more efficiently.
[0195] ここで、この実施例によれば、アトラクションを利用することによって誘導順序管理フ アイル 1100が更新されるごとに、あらたな誘導順序が決定される。これによつて、利 用者は、格別な操作をおこなうことなぐアトラクションを利用するごとに更新された利 用順序を把握することができ、テーマパークをより効率よく利用することができる。 Here, according to this embodiment, every time the guidance order management file 1100 is updated by using attractions, a new guidance order is determined. As a result, the user can grasp the updated order of use every time he uses an attraction without performing a special operation, and can use the theme park more efficiently.
[0196] なお、この実施例においては、現在の状況に応じて誘導順序を決定するようにした 力 れに限るものではない。たとえば、指定アトラクションにおける過去の入場待ち時 間を用いて、指定アトラクションをすベて利用した場合の経過時間が最短となるような 誘導順序を決定してもよい。 [0196] Note that this embodiment is not limited to the force that determines the guidance order according to the current situation. For example, using the past waiting time for admission at a specified attraction, the guidance order may be determined such that the elapsed time is the shortest when all the specified attraction is used.
[0197] この場合、利用者は、アトラクションの利用をはじめる段階において、当日のスケジ ユールを把握することができる。これにより、たとえば、 1つのアトラクションを利用する 度に、つぎに利用するアトラクションを検討する必要がなくなり、つぎに利用するァトラ クシヨンへスムーズに移動することができる。これによつても、テーマパークを効率よく 禾 IJ用することがでさる。 [0197] In this case, the user can grasp the schedule of the day at the stage of starting to use the attraction. As a result, for example, each time an attraction is used, it is not necessary to consider the next attraction, and the next attraction can be smoothly moved. This also makes it possible to use the theme park efficiently for IJ.
[0198] また、この実施例にぉ 、ては、決定された誘導順序にしたがった経路誘導をおこな うことができるため、利用者は、誘導順序通りに確実に移動することができる。これに よって、利用者は、たとえば、つぎに利用したいアトラクションがわ力つているのに目 的とするアトラクションへの移動に手間取ってしまうということなぐ 目的とするアトラタ シヨンへスムーズに移動することができる。これによつて、テーマパークをより効率よく 禾 IJ用することがでさる。 Further, according to this embodiment, since the route guidance according to the determined guidance order can be performed, the user can surely move according to the guidance order. As a result, the user can move smoothly to the desired attraction, for example, without taking time to move to the desired attraction, even though the attraction to be used next is powerful. . This makes it possible to use the theme park more efficiently.
[0199] ところで、入場待ち時間が短いアトラクションは、往々にして稼働率が低いことが想 定される。この実施の形態のテーマパーク管理システムによれば、利用者がテーマ パークを効率よく利用することで、稼働率の低いアトラクションにおける稼働率の向上
が期待できる。これによつて、テーマパーク全体に亘つてアトラクションを効率的に稼 働させる効果が期待できるので、テーマパークの利用者に対する利用効率の向上を 図るとともに、テーマパーク側に対する運用効率の向上を図ることができる。 [0199] By the way, it is assumed that attractions with short admission waiting times often have low availability. According to the theme park management system of this embodiment, the user can efficiently use the theme park to improve the operation rate in the attraction with a low operation rate. Can be expected. As a result, the effect of efficiently operating the attractions throughout the theme park can be expected, so that the use efficiency for the theme park users should be improved and the operation efficiency for the theme park side should be improved. Can do.
なお、この実施の形態で説明したテーマパーク管理方法および誘導方法は、あら かじめ用意されたプログラムをパーソナル 'コンピュータやワークステーション等のコン ピュータで実行することにより実現することができる。このプログラムは、ハードディスク 、フレキシブルディスク、 CD-ROM, MO、 DVD等のコンピュータで読み取り可能 な記録媒体に記録され、コンピュータによって記録媒体力 読み出されることによつ て実行される。またこのプログラムは、インターネット等のネットワークを介して配布す ることが可能な伝送媒体であってもよ 、。
The theme park management method and guidance method described in this embodiment can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation. This program is recorded on a computer-readable recording medium such as a hard disk, a flexible disk, a CD-ROM, an MO, and a DVD, and is executed by being read by the computer. The program may be a transmission medium that can be distributed through a network such as the Internet.
Claims
[1] テーマパーク内のアトラクションの中力も利用者によって指定された複数のアトラタ シヨン (以下、「指定アトラクション」という)に関する情報を、前記利用者の通信端末か ら受信する受信手段と、 [1] Receiving means for receiving, from the communication terminal of the user, information on a plurality of attraction (hereinafter referred to as “designated attraction”) designated by the user as a central attraction in the theme park;
前記受信手段によって受信された指定アトラクションの入場待ち時間を取得する取 得手段と、 Obtaining means for obtaining the admission waiting time of the designated attraction received by the receiving means;
前記取得手段によって取得された入場待ち時間に基づいて、前記利用者を前記 指定アトラクションへ誘導する順序を決定する決定手段と、 Determining means for determining the order of guiding the user to the designated attraction based on the admission waiting time acquired by the acquiring means;
前記決定手段によって決定された決定結果を、前記利用者の通信端末に送信す る送信手段と、 Transmitting means for transmitting the determination result determined by the determining means to the communication terminal of the user;
を備えることを特徴とするテーマパーク管理装置。 A theme park management apparatus comprising:
[2] 前記決定手段は、 [2] The determining means includes:
前記利用者の現在位置に基づ!/ヽて、前記利用者を前記指定アトラクションへ誘導 する順序を決定することを特徴とする請求項 1に記載のテーマパーク管理装置。 Based on the current location of the user! 2. The theme park management device according to claim 1, wherein an order in which the user is guided to the designated attraction is determined.
[3] 前記受信手段は、 [3] The receiving means includes
前記利用者の前記テーマパーク力 の退園予定時刻に関する情報を受信し、 前記決定手段は、 The information about the scheduled park time of the theme park power of the user is received, and the determining means includes:
前記受信手段によって受信された退園予定時刻に関する情報に基づいて、前記 利用者を前記指定アトラクションへ誘導する順序を決定することを特徴とする請求項 1に記載のテーマパーク管理装置。 2. The theme park management apparatus according to claim 1, wherein an order of guiding the user to the designated attraction is determined based on the information related to the scheduled closing time received by the receiving unit.
[4] 前記利用者が前記指定アトラクションを利用した力否かを判断する判断手段を備え 前記決定手段は、 [4] The determination unit includes a determination unit that determines whether the user uses the specified attraction or not.
前記判断手段によって利用済みと判断された指定アトラクション以外の他の指定ァ トラクシヨンへ誘導するあらたな順序を決定することを特徴とする請求項 1に記載のテ 一マパーク管理装置。 2. The theme park management device according to claim 1, wherein a new order of guiding to a specified attraction other than the specified attraction determined to be used by the determining means is determined.
[5] 前記取得手段は、 [5] The acquisition means includes:
前記他の指定アトラクションにおける現在の入場待ち時間を取得し、
前記決定手段は、 Obtain the current admission waiting time in the other specified attractions, The determining means includes
前記取得手段によって取得された現在の入場待ち時間に基づいて、前記他の指 定アトラクションへ誘導するあらたな順序を決定することを特徴とする請求項 4に記載 のテーマパーク管理装置。 5. The theme park management device according to claim 4, wherein a new order of guiding to the other specified attraction is determined based on the current admission waiting time acquired by the acquiring means.
[6] 前記決定手段は、 [6] The determining means includes
前記他の指定アトラクションの位置および前記利用者の現在位置に基づ!、て、前 記他の指定アトラクションへ誘導するあらたな順序を決定することを特徴とする請求 項 4に記載のテーマパーク管理装置。 5. The theme park management according to claim 4, wherein a new order for guiding to the other specified attractions is determined based on the position of the other specified attractions and the current position of the user. apparatus.
[7] 前記取得手段は、 [7] The acquisition means includes:
前記指定アトラクションにおける過去の入場待ち時間を取得し、 Obtain the past admission waiting time at the specified attraction,
前記決定手段は、 The determining means includes
前記取得手段によって取得された過去の入場待ち時間に基づいて、前記指定アト ラタシヨンをすベて利用した場合の経過時間が最短となるように、前記利用者を前記 指定アトラクションへ誘導する順序を決定することを特徴とする請求項 1に記載のテ 一マパーク管理装置。 Based on the past admission waiting time acquired by the acquiring means, the order in which the user is guided to the specified attraction is determined so that the elapsed time when using the specified attraction is minimized. The theme park management device according to claim 1, wherein:
[8] 前記送信手段は、 [8] The transmission means includes
前記決定手段によって決定された決定結果にしたがって前記利用者を前記指定ァ トラクシヨンへ誘導する誘導経路に関する情報を前記利用者の通信端末に送信する ことを特徴とする請求項 1に記載のテーマパーク管理装置。 2. The theme park management according to claim 1, wherein information on a guide route for guiding the user to the designated attraction is transmitted to the communication terminal of the user according to a determination result determined by the determining means. apparatus.
[9] 前記決定手段によって決定された決定結果にしたがって前記利用者を前記指定ァ トラクシヨンへ誘導する誘導経路を探索する探索手段を備え、 [9] Search means for searching for a guide route for guiding the user to the designated attraction according to the determination result determined by the determination means,
前記送信手段は、 The transmission means includes
前記探索手段によって探索された誘導経路に関する情報を前記利用者の通信端 末に送信することを特徴とする請求項 1に記載のテーマパーク管理装置。 2. The theme park management device according to claim 1, wherein information on the guidance route searched for by the search means is transmitted to the communication terminal of the user.
[10] テーマパーク内のアトラクションの中力 利用者が利用する複数のアトラクションの 指定を受け付ける指定手段と、 [10] The center of attractions in the theme park A designation means for accepting designation of multiple attractions used by users,
前記指定手段によって指定された複数のアトラクション (以下、「指定アトラクション」 という)の入場待ち時間を、前記テーマパークを管理する管理サーバから取得する取
得手段と、 An acquisition waiting time for a plurality of attractions designated by the designation means (hereinafter referred to as “designated attractions”) is acquired from a management server that manages the theme park. Obtaining means;
前記取得手段によって取得された入場待ち時間に基づいて、前記利用者を前記 指定アトラクションへ誘導する順序を決定する決定手段と、 Determining means for determining the order of guiding the user to the designated attraction based on the admission waiting time acquired by the acquiring means;
前記決定手段によって決定された決定結果を前記利用者に報知する報知手段と、 を備えることを特徴とする誘導端末。 A guide terminal comprising: notification means for notifying the user of the determination result determined by the determination means.
[11] 前記決定手段によって決定された決定結果にしたがって前記利用者を前記指定ァ トラクシヨンへ誘導する誘導経路を探索する探索手段を備え、 [11] Search means for searching for a guide route for guiding the user to the designated attraction according to the determination result determined by the determination means,
前記報知手段は、 The notification means includes
前記探索手段によって探索された誘導経路を表示することを特徴とする請求項 10 に記載の誘導端末。 The guidance terminal according to claim 10, wherein the guidance route searched by the search means is displayed.
[12] テーマパーク内のアトラクションの中力も利用者によって指定された複数のアトラタ シヨン (以下、「指定アトラクション」という)に関する情報を、前記利用者の通信端末か ら受信する受信工程と、 [12] A receiving step of receiving, from the user's communication terminal, information related to a plurality of attractions (hereinafter referred to as “designated attractions”) designated by the user as the central force of the attractions in the theme park;
前記受信工程によって受信された指定アトラクションの入場待ち時間を取得する取 得工程と、 An acquisition step of acquiring an admission waiting time of the designated attraction received by the reception step;
前記取得工程によって取得された入場待ち時間に基づいて、前記利用者を前記 指定アトラクションへ誘導する順序を決定する決定工程と、 A determination step of determining an order of guiding the user to the designated attraction based on the admission waiting time acquired by the acquisition step;
前記決定工程によって決定された決定結果を、前記利用者の通信端末に送信す る送信工程と、 A transmission step of transmitting the determination result determined in the determination step to the communication terminal of the user;
を含んだことを特徴とするテーマパーク管理方法。 The theme park management method characterized by including.
[13] テーマパーク内のアトラクションの中力 利用者が利用する複数のアトラクションの 指定を受け付ける指定工程と、 [13] The center of the attractions in the theme park A designation process that accepts designation of multiple attractions used by users,
前記指定工程によって指定された複数のアトラクション (以下、「指定アトラクション」 という)の入場待ち時間を、前記テーマパークを管理する管理サーバから取得する取 得工程と、 An acquisition step of acquiring admission waiting times of a plurality of attractions designated by the designation step (hereinafter referred to as “designated attractions”) from a management server that manages the theme park;
前記取得工程によって取得された入場待ち時間に基づいて、前記利用者を前記 指定アトラクションへ誘導する順序を決定する決定工程と、 A determination step of determining an order of guiding the user to the designated attraction based on the admission waiting time acquired by the acquisition step;
前記決定工程によって決定された決定結果を前記利用者に報知する報知工程と、
を含んだことを特徴とする誘導方法。 A notification step of notifying the user of the determination result determined by the determination step; A guidance method characterized by including:
[14] 請求項 12または 13に記載の方法をコンピュータに実行させることを特徴とするプロ グラム。 [14] A program that causes a computer to execute the method according to claim 12 or 13.
[15] 請求項 14に記載のプログラムをコンピュータによる読み取り可能に記録したことを 特徴とする記録媒体。
[15] A recording medium in which the program according to claim 14 is recorded so as to be readable by a computer.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2005-218068 | 2005-07-27 | ||
JP2005218068 | 2005-07-27 |
Publications (1)
Publication Number | Publication Date |
---|---|
WO2007013222A1 true WO2007013222A1 (en) | 2007-02-01 |
Family
ID=37683127
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/JP2006/311234 WO2007013222A1 (en) | 2005-07-27 | 2006-06-05 | Theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium |
Country Status (1)
Country | Link |
---|---|
WO (1) | WO2007013222A1 (en) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2012148251A2 (en) | 2011-04-29 | 2012-11-01 | Instituto De Ecologia, A.C. | Uses, methods and biological compositions of the genus paecilomyces for the control, prevention and eradication of phytoparasites in solanaceae cultures |
JP2016095782A (en) * | 2014-11-17 | 2016-05-26 | 日本宅配システム株式會社 | Home delivery box management system |
JP2018124834A (en) * | 2017-02-01 | 2018-08-09 | 株式会社東芝 | Access control system, access control apparatus, and access control method |
JP2019522508A (en) * | 2017-02-13 | 2019-08-15 | モノリス インコーポレイテッド | Vehicle park theme park system |
CN112184497A (en) * | 2020-09-30 | 2021-01-05 | 重庆天智慧启科技有限公司 | Client visiting track tracking and passenger flow analysis system and method |
Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH08315188A (en) * | 1995-05-22 | 1996-11-29 | Hitachi Ltd | Facility management method using portable storage device |
JP2003242394A (en) * | 2002-02-14 | 2003-08-29 | Hitachi Ltd | Reservation system, portable terminal and reservation processing device used therefor |
JP2004133782A (en) * | 2002-10-11 | 2004-04-30 | Denso Corp | Portable navigation system |
-
2006
- 2006-06-05 WO PCT/JP2006/311234 patent/WO2007013222A1/en active Application Filing
Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JPH08315188A (en) * | 1995-05-22 | 1996-11-29 | Hitachi Ltd | Facility management method using portable storage device |
JP2003242394A (en) * | 2002-02-14 | 2003-08-29 | Hitachi Ltd | Reservation system, portable terminal and reservation processing device used therefor |
JP2004133782A (en) * | 2002-10-11 | 2004-04-30 | Denso Corp | Portable navigation system |
Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2012148251A2 (en) | 2011-04-29 | 2012-11-01 | Instituto De Ecologia, A.C. | Uses, methods and biological compositions of the genus paecilomyces for the control, prevention and eradication of phytoparasites in solanaceae cultures |
JP2016095782A (en) * | 2014-11-17 | 2016-05-26 | 日本宅配システム株式會社 | Home delivery box management system |
JP2018124834A (en) * | 2017-02-01 | 2018-08-09 | 株式会社東芝 | Access control system, access control apparatus, and access control method |
JP2019522508A (en) * | 2017-02-13 | 2019-08-15 | モノリス インコーポレイテッド | Vehicle park theme park system |
US10702784B2 (en) | 2017-02-13 | 2020-07-07 | Monolith Inc. | Theme park system for vehicle driving |
CN112184497A (en) * | 2020-09-30 | 2021-01-05 | 重庆天智慧启科技有限公司 | Client visiting track tracking and passenger flow analysis system and method |
CN112184497B (en) * | 2020-09-30 | 2023-10-03 | 重庆天智慧启科技有限公司 | Customer visit track tracking and passenger flow analysis system and method |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
WO2007007470A1 (en) | Theme park management apparatus, theme park management method, theme park management program, and recording medium | |
JP2007025817A (en) | Theme park management device, theme management method, theme park management program and recording medium | |
EP3195277B1 (en) | Virtual queuing system and method | |
US7212983B2 (en) | Method and apparatus for providing visitors with a personalized itinerary and managed access to attractions | |
Millonig et al. | Developing landmark-based pedestrian-navigation systems | |
JP2023110063A (en) | Information Acquisition System and Portable Information Equipment | |
EP2836792B1 (en) | Parking based route navigation | |
US6889900B2 (en) | Method and system for electronic route planning and virtual queue handling | |
JP3548459B2 (en) | Guide information presenting apparatus, guide information presenting processing method, recording medium recording guide information presenting program, guide script generating apparatus, guide information providing apparatus, guide information providing method, and guide information providing program recording medium | |
US20210385611A1 (en) | Non-transitory computer readable recording medium, information processing method, and server device for providing region information | |
US8862159B2 (en) | Business process oriented navigation | |
US20150012307A1 (en) | Electronic reservation system and method | |
CN115081762A (en) | Passenger integrated intelligent travel method and system based on urban rail transit | |
JP2018504661A (en) | Mobile self-service system and method | |
CN110119822A (en) | Scenic spot management, stroke planning method, client and server | |
JP2015219673A (en) | Congestion prediction apparatus and congestion prediction method | |
JP2007066106A (en) | Route guidance device | |
KR20140138547A (en) | Electronic system for management of queues | |
WO2007013222A1 (en) | Theme park management device, guidance terminal, theme park management method, guidance method, program, and recording medium | |
JP2007011904A (en) | Theme park management device, method of managing theme park, theme park management program, and recording medium | |
JP2024110993A (en) | Information processing system, information processing program, information processing device, and information processing method | |
KR20150092468A (en) | A smart reservation system for facilities of a theme park and the method thereof | |
KR20110004234A (en) | Exhibition viewing scheduling and integrated contents management system and method | |
JP2007047883A (en) | Theme park management apparatus, theme park management method, theme park management program, and recording medium | |
JP5550424B2 (en) | Congestion status providing device, congestion status providing method, and congestion status providing program |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
121 | Ep: the epo has been informed by wipo that ep was designated in this application | ||
NENP | Non-entry into the national phase |
Ref country code: DE |
|
122 | Ep: pct application non-entry in european phase |
Ref document number: 06756980 Country of ref document: EP Kind code of ref document: A1 |
|
NENP | Non-entry into the national phase |
Ref country code: JP |