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WO2006128242A1 - Systeme paquets de donnees d'images video a distance - Google Patents

Systeme paquets de donnees d'images video a distance Download PDF

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Publication number
WO2006128242A1
WO2006128242A1 PCT/AU2006/000746 AU2006000746W WO2006128242A1 WO 2006128242 A1 WO2006128242 A1 WO 2006128242A1 AU 2006000746 W AU2006000746 W AU 2006000746W WO 2006128242 A1 WO2006128242 A1 WO 2006128242A1
Authority
WO
WIPO (PCT)
Prior art keywords
video
interviewer
interview
remote
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/AU2006/000746
Other languages
English (en)
Inventor
David Geddes
Andrew Kelley
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SIROMEDIA Pty Ltd
Original Assignee
SIROMEDIA Pty Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from AU2005902834A external-priority patent/AU2005902834A0/en
Application filed by SIROMEDIA Pty Ltd filed Critical SIROMEDIA Pty Ltd
Publication of WO2006128242A1 publication Critical patent/WO2006128242A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00—Television systems
    • H04N7/16—Analogue secrecy systems; Analogue subscription systems
    • H04N7/173—Analogue secrecy systems; Analogue subscription systems with two-way working, e.g. subscriber sending a programme selection signal
    • H04N7/17309—Transmission or handling of upstream communications
    • H04N7/17318—Direct or substantially direct transmission and handling of requests
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41—Structure of client; Structure of client peripherals
    • H04N21/422—Input-only peripherals, i.e. input devices connected to specially adapted client devices, e.g. global positioning system [GPS]
    • H04N21/4223—Cameras
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/61—Network physical structure; Signal processing
    • H04N21/6106—Network physical structure; Signal processing specially adapted to the downstream path of the transmission network
    • H04N21/6131—Network physical structure; Signal processing specially adapted to the downstream path of the transmission network involving transmission via a mobile phone network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/61—Network physical structure; Signal processing
    • H04N21/6156—Network physical structure; Signal processing specially adapted to the upstream path of the transmission network
    • H04N21/6181—Network physical structure; Signal processing specially adapted to the upstream path of the transmission network involving transmission via a mobile phone network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80—Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/83—Generation or processing of protective or descriptive data associated with content; Content structuring
    • H04N21/845—Structuring of content, e.g. decomposing content into time segments
    • H04N21/8456—Structuring of content, e.g. decomposing content into time segments by decomposing the content in the time domain, e.g. in time segments
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/80—Generation or processing of content or additional data by content creator independently of the distribution process; Content per se
    • H04N21/85—Assembly of content; Generation of multimedia applications
    • H04N21/854—Content authoring

Definitions

  • This invention relates to a method and means of undertaking packaging of video. It is more particularly related to packaging of video generated from a plurality of remote sources.
  • the invention particularly relates to a method and means of undertaking broadcasting of packaged video of information or opinions from a plurality of remote sources.
  • the invention particularly relates to a method and means of undertaking packaged video of interviews from a plurality of remote sources, such as can be used by recruitment agencies or human resource departments of prospective employers.
  • video includes segments of image and audio transmission. This can be provided by a 3G telecommunication handset or webcam on the Internet. Further the word “broadcast” includes television broadcast, internet webcast and 3 G telecommunication handset broadcast.
  • television is the main media that uses a visual image of a person giving opinions.
  • television shows utilise television studios where there is quality controlled recording equipment. At these studios are the professional interviewers and editors and producers in order to produce a broadcast quality controlled show.
  • the use of television studios limits the show to people attending the studio to provide opinions or information. It is possible to attend a studio in another state or country and by way of satellite connection or optical fibre connection talk with remote at high communication speeds. However this still limits the show to people who have been located by research and have been organised to attend the local studio or the remote studio.
  • a method of remote video packaging including the steps of: a. receiving calls over a communication medium from one or more video image receiving apparatuses of a plurality of callers each at one or more remote locations; b. creating a video segment of each caller from the one or more remote sources over the communication medium; c. including a tag on the plurality of video segments at relatively corresponding sections; and d. collating and packaging said plurality of video segments; wherein the plurality of video segments from the one or more remote sources can be viewed by a third party with use of the tags to identify corresponding sections of each video segment.
  • the communication means can be a mobile telephone phone such as a 3 G video phone.
  • the creation of the video segment can be under the supervision of an interviewer located at a position remote to the callers.
  • the interviewer can be quality controlling the creation of the video segment both technically and in content.
  • the interviewer can at run time be tagging the video segment to identify segments or particular answers or structure of the video segment to allow ready viewing of the plurality of video segments from the one or more remote sources in an edited manner by a third party at a further location.
  • This viewing can be by a further editing making use of the tagged video segments to create an edited collation of the plurality of video segments.
  • This further editing can be at run time of the viewing by the display means using the tagging of the video segments to determine automatically viewable portions of the video segments.
  • a method of broadcasting a show over a broadcast network including the steps of: creating a plurality of broadcast segments; collating and editing said broadcast segments; broadcasting said edited and collated broadcast segments; wherein there is a use of a plurality of recorded individual telecommunication transmissions as input into the broadcast segments.
  • the callers can be encouraged into providing opinions on a topic and instigating the individual telecommunication transmissions by a broadcast of a particular topic.
  • the topic could be otherwise publicised by publications such as leaflets or by advertising such as on building or vehicle billboards or by other means.
  • the invention also provides a means of broadcast feedback in which the broadcast edited and collated broadcast segments includes a qualitative and quantitative analysis of the topic based on the plurality of recorded individual telecommunication transmissions forming input into the broadcast segments.
  • the invention also provides a method of creating a broadcast segment including the steps of: providing a communication port for receiving individual calls from one or more interested parties over a first communication means; providing one or more communication channels over a second communication means to an interviewer; directing said received individual calls from one or more interested parties over a first communication means to an interviewer on one of the communication channels over the second communication means; the interviewer remotely creating and recording an interview with the interested parties over the first communication means; the interviewer sending the recorded interview to a central storage means for receiving a plurality of interviews.
  • a method of collating and editing a broadcast segment including the steps of; providing a computer storage means; providing a communication port to the computer storage means for receiving remotely created broadcast segments to the computer storage means; providing an editing function for editing remotely created broadcast segments.
  • a method of providing a plurality of income streams in a broadcast method including any one or more of the following: advertising a requested topic on a broadcast means and providing a communication port and an advertised address to the communication port in which the requestor is charged a fee for said advertising of topic and advertising of address of communication port; providing a communication facility on a mobile communication handset allowing the handset provider to provide an interactive communication and details of current and previous topics at a cost; using a public communication channel to a communication port having charge rates for the call including a call cost element redeemable by the telecommunication provider and a communication port charge redeemable by the leasor of the communication port; providing a communication link from the communication port to one of a plurality of interviewers wherein the interviewers can include an initial interviewer selection fee and the interviewer can be on commission based on interviews made or interviews later used; providing a broadcast of a plurality of recorded interviews in a collated and edited form which can be sponsored or include advertising to the public able to view the broadcast; providing a library of interviews of
  • the invention provides a method of providing broadcast feedback from multiple remote public inputs including the steps of: controlling the form of the multiple public remote inputs by providing a controlled questioning of the public input over remote communication means such that there are quality controlled inputs; providing an analysis or comments on the quality controlled multiple public remote inputs; and broadcasting the analysis or comments on the quality controlled multiple public remote inputs to provide quality controlled qualitative feedback that is more that mere quantitative feedback.
  • interviewing is a highly specialised skill that cannot be performed well by an unaided- novice. This system allows for less-expert interviewers to perform an interview with a high degree of proficiency.
  • An interviewer video packaging product is provided which can be used when connected to a communication means for use in interview of an interviewee.
  • the interviewer video packaging product has a question-viewing element having predetermined questions able to be viewed by the interviewer through display means. Also there includes the use of interview template (what data given to the interview on interview commencement) and synchronisation of tag and video interview stream.
  • the interviewer video packaging product further includes a recorded response means for recording the response of the interviewee through the communication means.
  • the interviewer video packaging product further includes a tagging means for the interviewer to selectively tag the recorded response wherein the tagging can occur in real time as the response is recorded. This recorded tagged response can affect the question to be asked in a predefined manner.
  • the numerical progression of categories can be altered by interviewer or interviewee particularly if questions are provided to candidates before the interview. Good performance can be associated with re-ordering the questions. This may result in an out of sequence effect. However tagging of responses still allows for identification of responses out of sequence. Automated progression of questions might occur or progression of questions can be predetermined calculation based on actual responses as tagged.. The interviewer could need to explicitly enter the question number. This raises again the need for "interview logistics" to be one category. A category that should not count toward an answer and should be skipped automatically in play back unless the viewer explicitly chooses to watch that component.
  • Typical examples would be: o Interviewee asking for 30seconds think time o The interviewer stumbling and asking for a similar short moment to get on track o Possible technical artefacts where both parties are caught for 30- seconds in a communication 'glitch' due to a temporary loss of connection for instance. o Basically anything that the interviewer does not want the end client to see (though not hidden from the end client, it is available but tagged to allow selective omission).
  • the method also allows the interviewer to be able to record intelligent metrics about the interview both during and after the interview. This includes technical details such as recording mechanism, protocols etc. However it also includes subjective details of the interviewer to the responses as identified in real time.
  • the response is recorded with tagging in such a way that there can be an on screen graphical interface of questions and responses and the actual metrics to be recorded during the interview.
  • a search engine can be used to search the 'set' of recording and metrics of the final recorded responses.
  • the question-viewing element selectively provides a question based at least partially on the tagged recorded responses.
  • the step of feeding back the tag results into question selection can use algorithms to detect divergence of intent template to actual template. Predefined action(s) are displayed to the interviewer when a divergence has been noted. If required such variations of interview could be identified, however generally there will be no detail on tag retrieval as this is the benefit of controlling the responses in real time.
  • interviewee video packaging product facilitates and supports the comprehension of not only the question but the interpretation of the question.
  • the interviewee video packaging product can be used when connected to a communication means for use in interview by an interviewer. It can include a question element having predetermined questions able to be viewed by the interviewee through display means. This could be provided prior to the interview.
  • an input means having at least a connection address allowing the interviewee to connect through the communication means to input matter with regard to an interview. This allows capturing of input of the interviewee's opinion of important information.
  • the interviewee has input as this can involve the interviewee able to select preferred interviewer and to arrange suitable time for the interview.
  • the interviewee video packaging product includes a response means having at least a formatting element to enable connection through the communication means for the interviewee to respond to questions as presented by the interviewer. This means there is an active real time connection, which means the recorded interview is at real time and controlled remotely by the interviewer.
  • the input system can not only have two states of questioning or answering but can include a third state. It is a good respondent technique to ask for "time out”. If a question is particularly detailed or difficult, an interviewee might ask to have some time to think about this response. In fact this is encouraged to some degree to enhance responses. This also helps the interviewee to provide a "best case scenario" response and removes (or reduces substantially) the probability that a good-quality candidate provides a poor response because of issues unrelated to important selection criteria (nervous, misunderstood intent of the question etc). Following from that, correct use of pause and other good interviewee techniques should be tagged with a general category like "good communication control" or the like.
  • the interview style takes a positive approach, emphasising appropriate and impressive responses while downplaying inappropriate or poor responses.
  • the remote video packaging system can display visually timeline represented tagged recorded responses which also identifies a recorded merit or other characteristic of the response, as identified by the interviewer when tagging. This will facilitate a better selection, because poor responses are not good predictors of job-fit. Instead, appropriate and impressive responses will be identified and differentiate the best candidates.
  • the system allows third parties to interview candidates.
  • the interviewers can be paid, and in some circumstances the interviewees can be paid.
  • FIG. 1 is a diagrammatic detail of a video packaging system in accordance with an embodiment of the invention showing the possible parties and their connection by communication means.
  • Figure 2 is a diagrammatic detail of the interaction timeline of he parties using the video packaging system of Figure 1;
  • Figure 3 is a diagrammatic detail of the video packaging system of Figure 1 when based on the Internet and public telecommunication systems;
  • Figure 4 is a diagrammatic detail of the interview timeline of the various parties and communication means in the communication of the video packaging system of Figure 1;
  • Figure 5 is a diagrammatic detail of the post interview timeline of the various parties and communication means in the communication of the video packaging system of Figure 1;
  • Figure 6 is a diagrammatic detail of the retrieval timeline of the various parties and communication means in the communication of the video packaging system of Figure 1;
  • Figure 7 is a diagrammatic view of the elements of the an interviewer video packaging product showing possible tagging undertaken by the interviewer of interviews recorded including question markers, and characteristics identifiers.
  • Figure 8 is a diagrammatic view of the elements of the post interview control of recorded responses undertaken by the interviewer video packaging product showing review and post tagging of possible tagging undertaken by the interviewer of interviews recorded including question markers, and characteristics identifiers.
  • Figure 9 is a diagrammatic view of the retrieval elements of the post interview retrieval of recorded responses by an interviewer video packaging product showing possible review of tagging undertaken by the interviewer of interviews recorded including question markers, and characteristics identifiers.
  • Figure 10 is a diagrammatic view of the tagging means for use by the interviewer for tagging recorded responses
  • Figure 11 is a general communication means for use in one form of the remote video packaging
  • Figure 12 is showing an example interview intent diagram
  • Figure 13 Sample complete tag GUI timeline. Showing tags laid down in the Answer, Skills and Leadership categories but none in the Values category.
  • Figure 14 Tagging application states.
  • the interviewer uses the keyboard / mouse to tag (change states). Recording category tags can only be done during the answer state.
  • FIG. 15 System control diagram. Tags are feedback into the system so Intent versus Actual interviewee information can be monitored.
  • Figure 16 Mid interview tag timeline. Time scrolls horizontally right with the current time shown as the green vertical line. Tag marks are made during the interview by the interviewer.
  • Figure 18 is a diagrammatic view of the interaction of the various parties in use of the video packaging system
  • Figure 19 is an example screen download of an initial client screen showing an in progress job.
  • Figure 20 - is an example screen download of a create new job wizard. Step 1/7
  • Figure 21 is an example screen download of a create new job client wizard with job Details. Step 2/7
  • Figure 22 is an example screen download of a create new job wizard with interview details. Step 3/7
  • Figure 23 is an example screen download of a create new job wizard with applicant details.
  • Step 4/7 Figure 24 is an example screen download of a create new job wizard with interview timing and progress notification.
  • Figure 25 is an example screen download of a create new job wizard with summary and payment. Step 6/7
  • Figure 26 is an example screen download of a job created with applicant log in details created. Step 7/7
  • Figure 27 is an example screen download of a job applicant home page showing scheduled interview.
  • Figure 28 is an example screen download of a job applicant 'schedule' interview appointment screen
  • Figure 29 is an example screen download of a live interview dashboard. The interviewer is in the small panel.
  • Figure 30 is an example screen download of an applicant PC Interface home
  • Figure 31 is an example screen download of a client home screen with an in progress job.
  • Figure 32 is an example screen download of a client job information screen.
  • Figure 33 is an example screen download of a client interview player with tag dashboard
  • Figure 34 is a diagrammatic view of the structure of the system
  • Figures 35, 36,37,and 38 are programmed application windows of modules of the system
  • Figures 39, 40, 41, and 42 are UML diagrams of the module data structure and operations
  • Figure 43 is a diagrammatic view of the MPEG design structural use of tags for the system.
  • Figure 44 is an applicant's sequence diagram of interview.
  • Figure 45 is an interview process state diagram.
  • the remote video packaging system can be used as a broadcast aid.
  • the system can receive calls over a communication medium from one or more video image receiving apparatuses of a plurality of callers each at one or more remote locations.
  • Video segment of each caller are created from the one or more remote sources over the communication medium. This includes tagging on the plurality of video segments at relatively corresponding sections.
  • the video segments are then collated and packaged so the plurality of video segments from the one or more remote sources can be viewed by a third party with use of the tags to identify corresponding sections of each video segment.
  • the communication port can be in the form of a 3 G video call centre platform for receiving individual calls from one or more interested parties over a first communication means being the 3 G telecommunication network from 3 G telephones having cameras installed to allow live transmission of video.
  • the call centre can be a mobile-to-PC video call centre solution with plug & play fully interactive solution for PC and 3G mobile users. It can include multiple call interaction with call waiting video, recorded video messages and call-back capability.
  • the call centre can have easy integration with CRMs
  • the call centre platform directs the received individual calls from one or more interested parties over the 3 G network to a remote interviewer on one of the communication channels over the second communication means which can also be the 3 G network but could be another platform such as internet or satellite or landline or optical fibre.
  • the interviewer remotely creating and recording an interview with the interested parties over the first communication means, the interviewer is able to have an independent and flexible business. However instead of being restricted to interviewing people at a single location the interviewer can obtain various opinions and comments from a range of people over a range of locations.
  • the interviewer sends the recorded interview to a central storage means, which receives a plurality of interviews from the one or many interviewers.
  • This central storage means can be reviewed and collating and editing of said broadcast segments is undertaken to provide a final product that can be broadcast on television channel or other broadcast means.
  • This method of collating and editing a broadcast segment includes a plurality of income streams in order to finance the broadcast system.
  • the topic generally needs to be broadcast in order to obtain general interest.
  • parties which relate commercially to the topic or wish to be associated with the broadcast system. Therefore advertising can associate with the requested topic on a broadcast means and providing a communication port and an advertised address to the communication port.
  • the advertiser is charged a fee for the advertising of topic and advertising of address of communication port.
  • the broadcast system involves further interest in 3 G networks which can wish to have exclusive or at least inclusive use of their 3 G communication facility.
  • There can be use of a particular interactive mobile communication handset allowing the handset provider to provide an interactive communication and details of current and previous topics at a cost.
  • the general use of the public communication channel to a communication port can also incur charge rates for the call including a call cost element redeemable by the telecommunication provider and a communication port charge redeemable by the leasor of the communication port.
  • interviewers wish to be included in the system they could purchase franchises or at least have joining fee. Therefore providing a communication link from the communication port to one of a plurality of interviewers wherein the interviewers can include an initial interviewer selection fee and the interviewer can be on commission based on interviews made or interviews later used.
  • the provision of a broadcastable show of a plurality of recorded interviews in a collated and edited form to a broadcast network can involve charges or at least the show can be sponsored or include advertising to the public able to view the broadcast.
  • a particular television show can be concerned with the opinions of people and allow individual viewers to be involved in the excitement, friendship and wonder of understanding and creating an informed opinion.
  • This opinion can be used to create a future plan of action or merely to develop your own understanding of you and the world around you. Strategic foresight methods can be used so that viewers will gain this recruiting video packaging product of their own trajectory within world trends, driving forces and critical uncertainties.
  • the show is based on the opinions of viewers, what people believe about the past, present and future, why they believe it, their assumptions about the world and the myths that underpin what is "real". It is therefore necessary to have input from viewers and viewers can participate via their 3G mobile telephones.
  • a topic is broadcast and callers ring a particular call centre and are interviewed remotely by interviewers to create a video segment.
  • the interviewer from a remote location to the callers, is able to lead the format of the interview so that callers can provide their opinion in a manner that is more effective.
  • the interview is quality controlled controlling the technical video and if required assisting the structure of the opinion but as a professional interviewer is not affecting or leading the opinion of the caller.
  • the interviewer can be tagging the video for important or interesting parts or purely to identify structure or categories of opinions.
  • the tagged video can be packaged with other interviews and be readily edited according to requirements of the television show.
  • the system provides a video feedback to a broadcast.
  • the viewers can see the opinions of the viewers of the broadcast and therefore the show itself does not dictate any particular point of view but is a vehicle for the public's opinions. People can then create their own shared opinion, future or action or develop their own opinion, future or action based on real people's opinions rather than broadcasted "celebrity's" opinions.
  • the packaged videos become a library that at any time can be reedited into another show due to the particular structure of interview provided by the interviewer and the particular tagging.
  • AN INTERVIEW SYSTEM FOR AN EMPLOYMENT POSITION An employer may wish to advertise a position vacant and a large number of applicants could apply. Instead of having a long line up at a location which inconveniences the people undertaking their usual business at the location and could jeopardise income or create an unacceptable occupational health and safety issue or a security issue.
  • a plurality of callers can use their 3 G mobile telephones to a call centre which relays each call to an interviewer that can be at the call centre or remote from the call centre.
  • the interviewer can direct an interview of the caller over the telecommunication medium to create a video segment.
  • the interviewer can instigate a number of questions and can at runtime tag the answers to each question.
  • the employer is provided with a package of video segments and can by use of the tags run through the plurality of video segments and self edit by automatically at runtime jumping to the tagged answers.
  • the interviewer can also provide editing or tags of the important criteria so that the employer can run through the answers of a single question over a number of prospective employees to determine the short list of selections of people to further interview.
  • the system is designed to help interviewers to monitor and influence interview data gathered from interviewees during a live interview.
  • interviewee responses deviate from the intent of an interview the system will alert interviewers and instigate a resolution process whilst in the interview.
  • the intent of the interview is the type of responses the stakeholder of the interview wants from the interviewee. Often interviewees will not answer the specific question, answer off topic or have prefabricated answers.
  • the system tracks the responses and takes action to alert and aid the interviewer during the interview if the interviewee is significantly off track. The result is a more focused interview, closer inline with original interview intent.
  • the system is to be used within the Provider interview architecture. That is, interviewers and interviewees are remote parties exchange voice and video data via the internet or 3 G. The interview is recorded for later stakeholder viewing.
  • the stakeholder creates the interview input data in the setup phase (questions, categories/question types, time budget). This describes what interview data they want from the interviewee. This is the intent of the interview.
  • the interview stakeholder inputs a set of questions and meta data into the system.
  • Each question item contains:
  • Type A categorisation of the question There is no limit to the number of categories or String questions that may be found in the categories. Each category must be unique.
  • This data shapes the intent of the interview. Grouping all the questions into categories and adding the total time per category gives a profile of the focus/intent of the interview data. That is, exactly what type of data the stakeholder wants from the interviewee.
  • the question set is loaded into the interviewer interface when an interview commences.
  • the interview interface is the working interface seen by the interviewer during a live interview. This is a web based interface containing both a video call centre plugin, the encapsulating web environment page and the Provider specific interview applications and tools.
  • the Provider specific applications are the question application and the tagging application.
  • the tagging application serves two roles; marking and categorising interviewee responses.
  • Interviewers create tags during the interview using the interviewer interface (PC keyboard or mouse).
  • a single tag servers both functions of marking and categorizing. There are not separate tags for each.
  • Marking identifies when in the timeline an interviewee makes noteworthy statements.
  • These tag markings are bookmarks that can be used by stakeholders to skip to these points of interest when reviewing and interview without resorting to watching the entire video.
  • Categorising keeps a running total of the types and duration of responses given by the interviewee. This can be continually compared to the expected intent of the interview. If there is a large discrepancy between what is being tagged to what the intent of the interview is, the system can take action.
  • An interview can have any number of tags though practically there is a realistic limit of how many tags an interview can comfortably handle in an interview.
  • the default tags are the question category types (typically around 4) and the question/answer bookmarks.
  • Tagging for marking bookmarks important interview events This enhances navigating of recorded interviews by stakeholders after the interview has been completed. Stakeholders can search for tags and playback relevant portions of the interviews using the search results.
  • Category tags mark points of interest within applicant responses so only occur when an interview is in the Answer state. If the interview is not in one of these states it will be deemed to be in the interviewer control (state 1). As shown in Figure 14, during an interview, the types of tags that an interviewer can use:
  • Tagging the start of a question ends a corresponding answer tag.
  • the value of the question (question number) will be one more than the last answer.
  • Tagging the end of a question starts an answer tag with the same value as the preceding question.
  • a single tag consists of the following data. There is no limit to the number of tags that can be placed within an interview.
  • the tag data is stored along with the recorded interview.
  • Tagging for Intent uses the same tags as tagging for marking however, the information is used real time by the system during the interview. As tags are marked by the interview, the system keeps a running total of time tagged per category. After some time to gather data, this answer profile is continually compared to the intent (expected) profile created by the stakeholder. If the intent profile is significantly different to the answer profile the system will take action. This action could be a combination of:
  • a more accurate mid interview comparison between the profiles can be made if the intent profile is also dynamic. That is, the intent profile is also built dynamically during the interview based on the question types and the order in which they are asked.
  • This algorithm can be run continuously during the interview.
  • the system can take action to:
  • the interviewer alert can be either a visual and/or audible indicator such as an alarm.
  • the interviewer can use the alarm to firstly note that the interview is off track and to take action themselves. Such action would be to shorten interviewee answers in over answered categories or to encourage answers in under answered categories.
  • the system can alter the question set by:
  • the question pool may be expanded during its construction before interviews commence to include extra, optional questions. In an off track interview these extra questions may be inserted into the question list to encourage answers in the under answered category. These questions will only be used in an on track interview if the interviewer runs out of questions and there is scheduled interview time remaining.
  • the system can take an escalated response to off track interviews. Changing the order of questions may be a first stage whereas altering the question set may be a second stage if the interview continues off track after stage 1.
  • Tagging is done by the interviewer in real time during the interview.
  • An application will be provided to edit tags after the interview though it will be expected that interviewers will rarely use the tool.
  • Both tagging applications will recognise changing tag state (start or stop recording) by either:
  • Keyboard shortcuts for a category will be a single alphabet key, probably the first letter of the tag category.
  • the state diagram details state transitions.
  • Previously laid tags may be edited by the mouse:
  • interviewees may provide answers to future questions before they are asked. Interviewers can tag these answers as they occur. This will require the interviewer to be familiar with the question set or have quick access to the question set.
  • Interviewers can tag answers / questions out of order by assigning the correct question 'value' (question number) after a question / answer tag has been laid.
  • the system improves the quality of and efficiency in gathering, selecting and storing usable broadcastable segments.
  • the user can be a customer with the 3 G phone and initiates the interview/recording the interviewee.
  • the interviewer can be a trained interviewer conducting the interview.
  • the reviewer can be a post recording analyst.
  • the time pre-recording preamble can be where the user may interact with a combination of automated or interviewer interfaces.
  • Some or all of the following steps may be undertaken with the specific purpose of improving the quality of and efficiency in gathering, selecting and storing usable broadcastable segments.
  • Feedback regarding the technical quality of the recording may come from either a centralised automated service or from the human interviewer to the user.
  • the monitoring service may be continual, before the recording process and/or during the recording process.
  • Feedback to the user may be either visual (on the user recording device) or aural. Only relevant information that may be immediately acted upon need be given. This includes audio quality (background noise, interference, feedback etc), visual quality (lighting, white balance, colour, location etc.), signal quality (strength, interference, lost packets etc.).
  • the feedback is generally quantitative in nature.
  • Quantitative technical quality data may be calculated during or after the recording and stored with the recording.
  • Qualitative data (emotional response, point of view, poor/good quality interaction) as assessed by the interviewer or reviewer may be stored during or after the recording by the human interviewer or reviewer.
  • the single continuous recordable stream may be logically segmented i.e. questions- answers by an interviewer, demonstrations, visual only segment, user talking, interviewer talking.
  • the segmentation may be done by any of the interviewer, reviewer or automated processes.
  • This document specifies the complete functionality of the Provider This recruiting video packaging product service.
  • the first but not exclusive market for This recruiting video packaging product is as a filtering tool for the recruitment market.
  • the focus and terminology used in this document will be for this market.
  • This document describes the recruiting video packaging product service and the specific functions required. It does not describe the systems architecture or how to build the application (see the technical specifications documents).
  • the scenarios section explains typical experiences and interactions of the users with the system and each other. Some mock up screens have been created to give a feel for how users will interact with the application (the web demonstration will have the most up to date interface screens).
  • This recruiting video packaging product provides an outsourced, video based interviewing service for recruiters.
  • Job applicants are interviewed via the internet or 3 G (third generation) video phones by Provider professional interviewers through a video call centre. Its focus is to encourage and record dialog between the applicant and interviewer so that recruiters can later gain this recruiting video packaging product into the character of an applicant.
  • This recruiting video packaging product allows practical job interviews anytime over any distance. By using both video and voice for the interaction, the job applicant and the interviewer can virtually conduct the interview as if they were meeting face to face. The applicant interviewer video interaction is recorded for review anytime by any number of recruiter panellists.
  • recruiters commission the recruiting video packaging provider for interviews as part of their normal recruitment process. recruiters may be HR departments acting directly for themselves or job agencies acting on behalf of third party employers. These related parties are then client stakeholders who themselves will want to use and interact with this recruiting video packaging product to assess applicants. Applicants schedule interviews online and may be prompted to fill in a personality profiling tool if requested by the recruiter.
  • the profiling tool based on Spiral Dynamics, helps interviewers ask questions during an interview to demonstrate applicant thinking styles.
  • a unique Provider application allows interviewers to tag (bookmark) interesting or important events as they occur during the interaction. For example, a tag may be when a question occurred, the quality of response, the display of a particular trait etc.
  • Provider publishes the video on a secured web server for client and the client's stakeholder viewing. Clients can watch all of the video or browse to any part of the video using the tags points marked by the interviewer. There is no limit to the size of the virtual recruitment panel who may watch the interviews. Further online tools are provided to the clients/panellists to help review and rate applicants.
  • Queries are probably of a technical nature i.e. "Please help, I can't make a video cal to Provider?". This role could be outsourced to a technical call centre.
  • Chris is a recruiter for Hudson recruitment.
  • the Age has approached Hudson's to recruit a new Team Leader.
  • Chris advertises the position through an advertising agency online and through newspaper job vacancy columns.
  • Chris fills out a number of forms so that an advertising agency will automatically filter applications. Two weeks later, applications for the position have closed.
  • the automated advertising agency system informs Chris via email that there have been 171 applicants and forwards him the top 20 ranked applicant's resumes based on Chris's defined ranking criteria.
  • Chris decides to use the Provider's recruiting video packaging product to distill the best candidates from the shortlisted applicants.
  • Chris has not used the Provider system before so rings a Provider account executive Anna.
  • Chris informs Anna that he would like to register and use the system for his job vacancy.
  • Anna opens the register new client window and follows the wizard to enter a set of client details.
  • the system With reference to Figures 19 to 26, the system generates a username and password for Chris. Anna passes this information on to Chris and explains how he can use it to login to the system and check the progress of his jobs, view recorded interviews and check his account. Chris can continue and give Anna the details for the new job or input these details himself through the client internet interface.
  • Chris wants to create a new recruiting video packaging product job with the Provider system. Chris browsers to the Provider website and logs in using his username and password. This brings up the client home screen for Chris.
  • the screen of Figure 19 shows a summary of current and recent jobs for Chris Client from Hudson's. Chris can view:
  • Chris can elect to use one of Hudson's past jobs with Provider as a template. Chris decides to construct the job from scratch. The job description can be viewed by the interviewers, account executives and applicants.
  • Chris can enter as many questions in the screen shown as Figure 22 as he likes though not all may be answered in the given time.
  • the sample questions button pops up a panel with popular interview questions and the average time it has taken to answer the question. Chris may choose a small number of interview tags that the interviewer may use to bookmark events in the interview. Answer times are always bookmarked. Specific criteria or events may also be tagged. There is a limited list that the client may choose from.
  • Chris may add as many applicants in the screen of Figure 23 as interview slots.
  • User IDs and passwords are generated by the system for each applicant so they may log in and be identified and authenticated for their interviews. Both IDs and passwords are numeric so that handset users may easily use the limited phone handsets to input the data.
  • the Provider system can generate an email template that clients may use.
  • Client requests a new job via a phone
  • Chris recruiter for Hudson's recruiting, has a new job for the Provider platform to handle. Chris rings Anna and asks to create a new job for the Provider platform. Anna follows the job creation wizard (as above).
  • Job applicant applies for a job is shortlisted then is contacted by a client
  • Jon is a farmer living Queensland and is always checking an advertising agency online job ads looking for his big break. Whilst browsing the an advertising agency online he finds a newly advertised position as a Team Leader at The Age and decides to apply. He fills in the questionnaire required by an advertising agency online and submits his resume quietly confident that his hands on management skills will strengthen his application.
  • Jon receives an email from Chris congratulating him on his successful progression in the application. Also contained in the email are the details for the next round of , interviews specifically the Provider blurb and credentials to log into system. Later that day Jon connects to the internet and follows the link to the Provider website, logging in with his credentials. There he further learns about the process of live video interviews and some more details on the job itself.
  • Jon himself does not have a video phone or a web camera so organizes to borrow a .friends for the following Friday when he is free to conduct the interview. Jon is relieved that he doesn't have to leave the farm for a number of days to travel to
  • the monthly calendar indicates free times and available times. There are 2 free times in the morning session to book the interview. Jon selects the 9:30-10:00 timeslot. The system confirms that the booking has taken place via a 'success' screen.
  • the system Immediately after the scheduling success screen, the system prompts the Jon to practice/test his connection to the Provider system.
  • the test is optional, but highly recommended to applicants who have not used the system before or who want to practice a record.
  • Applicant schedules an interview via a phone Jon calls the Provider interview booking line. The call is routed through to Harry. Harry prompts Jon for his job credentials and types them into the system. The system authenticates Jon and displays a page similar to the applicant log in page (see 0 above). Harry clicks on Create New Appointment link which brings up the schedule in a view that allows viewing, creation or editing of any interview appointment for Jon. Jon negotiates an interview time with Harry. Applicant practices an interview
  • Job applicant rings for scheduled interview via a 3 G video phone Jon has scheduled a 30-minute interview with the Provider This recruiting video packaging product Platform for Thursday at 10am. Jon is always punctual so dials the Provider interview number at 9:55, Thursday morning. Jon's video call is answered by the video call centre, which shows the standard menu to Jon on his 3 G handset. Jon selects 'Perform Scheduled Interview'. The system then prompts Jon for his Job ID and password (given to him in the email by Chris). Jon enters these using his phone keypad.
  • Ivy (scheduled to take the interview call) is busy when Jon rings slightly before his interview time. Jon is shown some streaming video content while he waits.
  • the system informs Ivy that she is on call for an interview. Ivy ends her current task and Jon is transferred by the system to her when she is ready to receive the call. Ivy and Jon are now engaged in a live video call and the system begins recording the call automatically, both voice and video.
  • the system has loaded Jon's CRM details, the job details for the interview and the Tag dashboard into Ivy's screen.
  • Ivy proceeds to give Jon the introduction for the interview. This includes details such as number of questions and equipment checks to ensure that Jon's phone and environment is optimally setup for the interview. During the pre check sequence Ivy notices that there is too much background noise at Jon's present location for an effective interview so Jon closes the room's door. Jon and Ivy are now ready for the interview, it is 10:02.
  • the interview begins. Ivy marks each new question with an appropriate keyboard key which tags (bookmarks) the interview. She also marks various points of interest in the interview; good answers, emotional responses, text notes etc. As a trained Provider employee, Ivy does this without noticeably interrupting the interview or the face to face contact with Jon.
  • This scenario is identical to the scenario above though the communications channel to conduct the interview is different. Jon requires a PC or MAC equipped with a broadband connection, a web camera and a headset with microphone.
  • Jon connects to the Provider website and logs in using his username password supplied by Chris. This loads a basic screen for Jon.
  • the call will proceed in a similar fashion to the 3 G interview call except that Jon has already entered his credentials.
  • the system creates a client report and informs the client
  • the system Upon completion of all the interviews or if the time has passed the cut off date for the interviews, the system generates an email and informs the client that the interviews are complete.
  • the client browses the recorded interviews
  • Chris can browse interviews any time after they have been recorded. He may elect to receive notification of completed interviews as they occur, after all have completed and/or after the application time has expired.
  • Chris logs into to Provider and is presented with his home screen.
  • the screen shows one currently active job for Chris. Chris clicks on the position.
  • the interview begins playing from the start. Chris can control the interview like any other movie. Additionally, the tags mark points of interest within the interview. Clicking on the tags moves the playback to the .tag point.
  • the review tool link pops up online tools to help Chris grade the applicant.
  • the results of the tools are shared amongst all the clients and their stakeholders who have access to the system.
  • the comment link is a forum to allow clients and their stakeholders to discuss online the applicant and the results.
  • Secondary input can include a questionnaire tool designed to create and maintain a set of questions to be completed by the applicant prior to the interview process.
  • the questionnaire is presented as a sequence of Web forms, with XML Data Definitions at the back end.
  • An applicant prior to the scheduled interview event can preview the set of questions for an interview. The preview availability is controlled by the preset time interval
  • Review input can include Interviewer Performance Rating in which the clients will be able to evaluate the performance of the interviewer using the feedback form.
  • the clients would be able to search through the logs for a selected interviewer and collect information on number of interviews, duration, and feedback.
  • the reviewers can view and make text comments in a forum for a selected applicant.
  • the system design can be based on Web technologies and extensive use of XML Data Definitions (DDL).
  • the design is based on Object Oriented Methodology, using definitions of modules / classes, their behaviour and interaction. Referring to Figures there is shown UML Diagrams.
  • the User Interface Components provide interaction with the system from the initial authentication process to the subsequent modules as required.
  • the interface is entirely web based across the entire range of different modules and processes.
  • the availability of the application modules in UI is controlled by the Navigation Menu which is dependant on the role assigned when the registered user logs in.
  • the interviewer module uses two types of data: Video Stream and XML, MPEG-7 DDL.
  • the Video Stream is controlled by the VCC Server and the XML Data defines the tagging component of the UI.
  • Job Details A job is a single billed point and has a single description, set of questions and tag points.
  • Each client entry represents a single billable organisation (whole company, business unit etc.).
  • Each client user is an individual working for a client organisation.
  • Each applicant entry represents a single individual. An applicant ID can only be associated with one job. One individual applicant who has numerous job interviews will have multiple entries under each job.
  • MPEG-7 is based on XML Metadata and defines a core set of Descriptors (D) for Audio, Video and Graphics using the Description Definition Language (DDL) supported by a group of Description Schemes (DS).
  • D Description Definition Language
  • DS Description Schemes

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Computer Security & Cryptography (AREA)
  • Television Signal Processing For Recording (AREA)

Abstract

La présente invention a trait à un procédé pour la fourniture de paquets de données d'images vidéo en fonction de critères déterminés par un processus de demande tels que la possibilité d'emploi pour des postulants éloignés, le procédé comprenant la mise à disposition d'une liaison de communications vidéo sensiblement en temps réel au niveau d'un site éloigné à l'intervieweur choisi, la fourniture d'un questionnaire associé à la liaison de communications de l'intervieweur pour permettre à l'intervieweur de poser des questions au postulant sur la liaison de communications vidéo en temps réel; le stockage dans un premier dispositif de stockage relié à ladite liaison de communication de l'intervieweur d'une vidéo de l'interview entre le postulant et l'intervieweur sur la liaison de communication vidéo; le stockage dans le premier dispositif de stockage ou dans un deuxième dispositif de stockage, un paquet de données associées à ladite interview vidéo et comportant des marqueurs entrés par ledit intervieweur et associés au contenu des réponses du postulant lors de l'interview vidéo; la réception au premier site des données d'images vidéo enregistrées de l'interview entre le postulant et l'intervieweur sur la liaison de communication vidéo et le paquet de données associées à ladite interview vidéo et comportant des marqueurs entrés par ledit intervieweur et associés au contenu de réponses du postulant lors de l'interview vidéo; et la présentation automatique du paquet de données d'images vidéo avec affichage visuel des marqueurs sur le paquet de données associés à ladite interview vidéo et la possibilité de visualisation sélective en sections du paquets de données en fonction des marqueurs sélectionnés par l'utilisateur au niveau du premier site éloigné des postulants.
PCT/AU2006/000746 2005-06-01 2006-06-01 Systeme paquets de donnees d'images video a distance Ceased WO2006128242A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
AU2005902834 2005-06-01
AU2005902834A AU2005902834A0 (en) 2005-06-01 Remote Video Packaging

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WO2014094068A1 (fr) * 2012-12-21 2014-06-26 Vimily Pty Ltd Système, procédé, programme d'ordinateur et signal de données pour la collecte et le rassemblement d'informations
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WO1995015657A1 (fr) * 1993-12-02 1995-06-08 Discovery Communications, Inc. Centre d'exploitation dote d'une memoire video destine a un systeme de mise en forme et de distribution de programmes de television
WO2001093590A2 (fr) * 2000-05-30 2001-12-06 Nokia Corporation Envoi de message video
US20040111752A1 (en) * 1993-03-12 2004-06-10 Katz Ronald A. Commercial product routing system with video vending capability
WO2004070639A1 (fr) * 2003-02-04 2004-08-19 Ginganet Corporation Systeme d'examen d'entrevue a distance

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US20040111752A1 (en) * 1993-03-12 2004-06-10 Katz Ronald A. Commercial product routing system with video vending capability
WO1995015657A1 (fr) * 1993-12-02 1995-06-08 Discovery Communications, Inc. Centre d'exploitation dote d'une memoire video destine a un systeme de mise en forme et de distribution de programmes de television
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US9264471B2 (en) 2011-06-22 2016-02-16 Google Technology Holdings LLC Method and apparatus for segmenting media content
US10148717B2 (en) 2011-06-22 2018-12-04 Google Technology Holdings LLC Method and apparatus for segmenting media content
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