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WO2004090768A1 - Information system and method for the dynamic processing of information on the availability and/or usage of services for users of communication terminals - Google Patents

Information system and method for the dynamic processing of information on the availability and/or usage of services for users of communication terminals Download PDF

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Publication number
WO2004090768A1
WO2004090768A1 PCT/FR2004/000664 FR2004000664W WO2004090768A1 WO 2004090768 A1 WO2004090768 A1 WO 2004090768A1 FR 2004000664 W FR2004000664 W FR 2004000664W WO 2004090768 A1 WO2004090768 A1 WO 2004090768A1
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WO
WIPO (PCT)
Prior art keywords
services
information
availability
user
frequentation
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/FR2004/000664
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French (fr)
Inventor
Alain Brun
Jean-Michel Berge
Fabrice Tran Xuan
Eric Villain
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Orange SA
Original Assignee
France Telecom SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by France Telecom SA filed Critical France Telecom SA
Publication of WO2004090768A1 publication Critical patent/WO2004090768A1/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Definitions

  • the present invention relates to an information system and method for the dynamic generation of information relating to the availability and / or frequentation of services and the transmission of said information to potential users of these services.
  • Taxi reservation services, or IT services such as services accessible from websites, for which traffic is the number of connections, are also examples of services whose availability and / or traffic are information that is difficult to access. by users.
  • the invention therefore aims to be able to transmit to the potential user of services, information concerning their availability and their attendance at any time, dynamically.
  • the subject of the invention is therefore an information system for the dynamic preparation of information relating to the availability and / or frequentation of services and the transmission of said information to potential users of these services.
  • This system includes a platform for the dynamic development of information on the availability and / or frequentation of services from data relating to the operation of the services, and means for establishing communication with users' communicating terminals in order to transmit said services. information to said users.
  • the information is made available using communicating user terminals, for example mobile telephone terminals, which makes it possible to provide this availability and / or frequentation information in real time and to carry out effective management. services.
  • the system comprises means for adapting the presentation of the services on the terminal of each user as a function of the level of availability and / or frequentation of the services.
  • the dynamic development platform comprises means for storing a list of services each associated with characteristics, at least some of which are capable of representing the availability and / or frequentation of the services.
  • the dynamic development platform comprises means for processing the characteristics of the services for the preparation of availability and / or attendance information.
  • the system comprises means for adapting the presentation of the services on the terminal of each user as a function of a user profile of each user and of the characteristics of the services.
  • the system includes for storing user profiles.
  • the information method according to the invention makes it possible to dynamically develop information relating to the availability and / or frequentation of services and to transmit this information to potential users of these services.
  • the presentation of the services on the terminal of each user is adapted according to the level of availability and / or frequentation of the services.
  • the presentation of the services on the terminal of each user is adapted as a function of a user profile of each user and of the characteristics of the services.
  • FIG. 1 is a block diagram illustrating the structure of a device according to the invention
  • Figure 2 is a flowchart illustrating the implementation of the method according to the invention.
  • FIG. 1 represents an information system according to the invention. It is intended for the dynamic preparation of information relating to the availability and / or frequentation of services. In addition, this system is intended to transmit this information to potential users of these services, by establishing a telecommunications link with a communicating terminal 2 of the user.
  • a communicating mobile terminal 2 allows easy transfer of information to a user. It is understood, however, that the invention also relates to any other type of communicating terminal, mobile or fixed. In the following description, it will be considered that the terminal 2 is a mobile telephone set.
  • FIG. 1 for the sake of clarity, a single terminal 2 has been shown.
  • This information is for example in the form of a file computer 1 comprising instant availability information and / or instant charge of one or more services.
  • the system includes a platform 3 for dynamic development of information relating to the availability and / or frequentation of the services, connected in a network 4 to the terminal 2 and to servers 5 of service providers or any other hardware or software capable of providing the service (s) under consideration.
  • the platform 3 thus receives from the server or servers 5 implementing the services availability and / or frequentation information. It incorporates all the software and hardware means capable of developing computer files 1 containing this information, in an appropriate form and format.
  • Means 6 for establishing a telephone link are further provided for establishing communication with the terminals 2 with a view to transmitting the file.
  • These means 6 consist essentially of conventional type telephone circuits suitable for the intended use, and will therefore not be described in detail below. It will be noted however that they are for example capable of simultaneously establishing communication with several stations 2 located in a specific geographic area.
  • the system comprises means 7 for adapting the presentation of the services as a function of the availability and / or the frequentation of the services.
  • Such means 7 are for example adapted to prioritize the information during display, for example by making information directly accessible either on the available services, or, on the contrary, on the unavailable services.
  • the platform 3 for developing information further comprises storage means, for example databases 8, for storing a list of services, these services each being associated in the databases 8 with characteristics. able to represent the availability and / or attendance of services. These characteristics include information relating to the service, for example the level of availability, the level of attendance, and possible priorities for types of users.
  • the platform 3 for developing information also includes means 9 for processing the characteristics used for processing the information received of availability and / or frequentation.
  • system comprises means 10 for adapting the presentation of the services on the terminal of each user as a function of a user profile of each user, as well as databases 11 for storing user profiles.
  • the procedure for developing and supplying information is implemented as soon as a user connects his mobile station 2 to the platform 3 for developing information via a communication network 4,
  • step 12 This phase is for example carried out by direct call from a server implementing the information process or, as a variant, automatically, as soon as the station 2 is located in a geographical area concerned by the services.
  • Information transmitted by the servers 5 of the service providers is then stored in the storage databases 8. This information notably includes information on the availability and / or frequentation of the services offered.
  • the means 9 for processing the characteristics stored in the databases 8 then prepare a computer file 1 (step
  • This file is preferably produced using means 7 for adapt the presentation of the services on each user's terminal 2 according to the level of availability and / or frequentation of the services.
  • means 10 are used for example to adapt the presentation of the services on the terminal 2 of each user according to a user profile of each user.
  • the means 6 establish a telephone connection with the station 2 and then transmit the file 1.
  • the information is then displayed on the screen of the user's station 2 or presented in any other appropriate manner (step 15). As indicated above, this display is preferably carried out in a manner suited to the nature and content of the information, as well as to the profile of the user.
  • the invention makes it possible to inform a communicating terminal user of the availability and / or frequentation of services for which the service providers transmit information including the availability and / or frequentation of the services, as well as to adapt the presentation. services to said availability and / or attendance information.
  • the invention also makes it possible to adapt the presentation of the services as a function of the user's profile of the user and of information transmitted by the service providers.
  • the invention also allows the service manager to orient, as a function of the information on availability and frequentation of the services transmitted to the device, the choice of the users.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention relates to an information system for the dynamic processing of information relating to availability and/or the usage of services and the transmission of said information to potential users of said services. The system comprises a platform (3) for dynamic processing of information on availability and/or usage of services from data relating to the operation of the services and means (6) for establishing communication with user communication terminals for transmission of said information to said users.

Description

Système et procédé d'information pour l'élaboration dynamique d'informations sur la disponibilité et/ou la fréquentation de services pour utilisateurs de terminaux communicants Information system and method for the dynamic development of information on the availability and / or frequentation of services for users of communicating terminals

La présente invention concerne un système et un procédé d'information pour l' élaboration dynamique d' informations relatives à la disponibilité et/ou la fréquentation de services et la transmission desdites informations à des utilisateurs potentiels de ces services.The present invention relates to an information system and method for the dynamic generation of information relating to the availability and / or frequentation of services and the transmission of said information to potential users of these services.

La mise à disposition de services aux utilisateurs est actuellement très mal optimisée au niveau de la disponibilité et de la charge des services. Ce problème engendre donc, par exemple, des difficultés pour la gestion des flux de visiteurs dans un parc d' attractions, pour lequel il est difficile d' orienter les utilisateurs vers les attractions les moins fréquentées, ou de les prévenir de l' indisponibilité d'une attraction. Cela est également valable pour tout autre type de service. Des services de réservations de taxis, ou des services informatiques, comme des services accessibles depuis des sites web, pour lesquels la fréquentation est le nombre de connexions, sont également des exemples de services dont la disponibilité et/ou la fréquentation sont des informations difficilement accessibles par les utilisateurs.The provision of services to users is currently very poorly optimized in terms of service availability and load. This problem therefore generates, for example, difficulties in managing the flow of visitors to an amusement park, for which it is difficult to direct users to the less frequented attractions, or to warn them of the unavailability of 'an attraction. This also applies to any other type of service. Taxi reservation services, or IT services, such as services accessible from websites, for which traffic is the number of connections, are also examples of services whose availability and / or traffic are information that is difficult to access. by users.

L'invention a donc pour but de pouvoir transmettre à l'utilisateur potentiel de services, des informations concernant leur disponibilité et leur fréquentation à tout moment, de manière dynamique.The invention therefore aims to be able to transmit to the potential user of services, information concerning their availability and their attendance at any time, dynamically.

Elle a également pour but de permettre à un gestionnaire de services de conseiller ou influencer en temps réel l'utilisateur en fonction de caractéristiques du service.It also aims to allow a service manager to advise or influence the user in real time according to the characteristics of the service.

L'invention a donc pour objet un système d' information pour l'élaboration dynamique d'informations relatives à la disponibilité et/ou la fréquentation de services et la transmission desdites informations à des utilisateurs potentiels de ces services. Ce système comprend une plate-forme d'élaboration dynamique des informations de disponibilité et/ou de fréquentation des services à partir de données portant sur le fonctionnement des services, et des moyens pour établir une communication vers des terminaux communicants des utilisateurs afin de transmettre lesdites informations auxdits utilisateurs.The subject of the invention is therefore an information system for the dynamic preparation of information relating to the availability and / or frequentation of services and the transmission of said information to potential users of these services. This system includes a platform for the dynamic development of information on the availability and / or frequentation of services from data relating to the operation of the services, and means for establishing communication with users' communicating terminals in order to transmit said services. information to said users.

Ainsi, la mise à disposition des informations s' effectue en utilisant des terminaux communicants d'utilisateurs, par exemple des terminaux téléphoniques mobiles, ce qui permet de fournir ces informations de disponibilité et/ou de fréquentation en temps réel et de réaliser une gestion efficace des services.Thus, the information is made available using communicating user terminals, for example mobile telephone terminals, which makes it possible to provide this availability and / or frequentation information in real time and to carry out effective management. services.

Dans un mode de réalisation préféré, le système comprend des moyens pour adapter la présentation des services sur le terminal de chaque utilisateur en fonction du niveau de disponibilité et/ou de fréquentation des services.In a preferred embodiment, the system comprises means for adapting the presentation of the services on the terminal of each user as a function of the level of availability and / or frequentation of the services.

Dans un mode de réalisation avantageux, la plate-forme d' élaboration dynamique comprend des moyens de stockage d'une liste de services associés chacun à des caractéristiques dont au moins certaines sont aptes à représenter la disponibilité et/ou la fréquentation des services.In an advantageous embodiment, the dynamic development platform comprises means for storing a list of services each associated with characteristics, at least some of which are capable of representing the availability and / or frequentation of the services.

Dans un mode de réalisation préféré, la plate-forme d' élaboration dynamique comprend des moyens de traitement des caractéristiques des services pour l'élaboration des informations de disponibilité et/ou de fréquentation. En outre, le système comprend des moyens pour adapter la présentation des services sur le terminal de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur et de caractéristiques des services.In a preferred embodiment, the dynamic development platform comprises means for processing the characteristics of the services for the preparation of availability and / or attendance information. In addition, the system comprises means for adapting the presentation of the services on the terminal of each user as a function of a user profile of each user and of the characteristics of the services.

Avantageusement, le système comprend pour stocker les profils d'utilisateurs.Advantageously, the system includes for storing user profiles.

Le procédé d'information selon l' invention, permet d'élaborer dynamiquement des informations relatives à la disponibilité et/ou la fréquentation de services et de transmettre ces informations à des utilisateurs potentiels de ces services. On élabore dynamiquement des informations de disponibilité et/ou de fréquentation des services à partir de données portant sur le fonctionnement des services, et on transmet lesdites informations vers des terminaux communicants d' utilisateurs. Dans un mode de mise en oeuvre préféré, on adapte la présentation des services sur le terminal de chaque utilisateur en fonction du niveau de disponibilité et/ou de fréquentation des services.The information method according to the invention makes it possible to dynamically develop information relating to the availability and / or frequentation of services and to transmit this information to potential users of these services. We dynamically develop information on the availability and / or frequentation of services from data relating to the operation of the services, and said information is transmitted to communicating user terminals. In a preferred embodiment, the presentation of the services on the terminal of each user is adapted according to the level of availability and / or frequentation of the services.

Dans un mode de mise en oeuvre avantageux, on adapte la présentation des services sur le terminal de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur et de caractéristiques des services.In an advantageous embodiment, the presentation of the services on the terminal of each user is adapted as a function of a user profile of each user and of the characteristics of the services.

D' autres buts, caractéristiques et avantages de l'invention apparaîtront à la lecture de la description suivante, donnée à titre d' exemple nullement limitatif, et faite en référence aux dessins annexés sur lesquels : la figure 1 est un schéma synoptique illustrant la structure d' un dispositif selon l'invention ; la figure 2 est un organigramme illustrant la mise en œuvre du procédé selon l'invention. La figure 1 représente un système d'information selon l'invention. Il est destiné à l'élaboration dynamique d'informations relatives à la disponibilité et/ou la fréquentation de services. En outre, ce système est destiné à transmettre ces informations à des utilisateurs potentiels de ces services, par établissement d'une liaison de télécommunication avec un terminal communicant 2 de l'utilisateur.Other objects, characteristics and advantages of the invention will appear on reading the following description, given by way of nonlimiting example, and made with reference to the appended drawings in which: FIG. 1 is a block diagram illustrating the structure of a device according to the invention; Figure 2 is a flowchart illustrating the implementation of the method according to the invention. FIG. 1 represents an information system according to the invention. It is intended for the dynamic preparation of information relating to the availability and / or frequentation of services. In addition, this system is intended to transmit this information to potential users of these services, by establishing a telecommunications link with a communicating terminal 2 of the user.

L'utilisation d'un terminal mobile communicant 2 permet un transfert aisé des informations vers un utilisateur. On conçoit cependant que l'invention porte également sur tout autre type de terminal communicant, mobile ou fixe. Dans la suite de la description, on considérera que le terminal 2 est un poste téléphonique mobile.The use of a communicating mobile terminal 2 allows easy transfer of information to a user. It is understood, however, that the invention also relates to any other type of communicating terminal, mobile or fixed. In the following description, it will be considered that the terminal 2 is a mobile telephone set.

Sur la figure 1 , par soucis de clarté, un unique terminal 2 a été représenté. Bien entendu, le système permet la transmission d'informations simultanément à plusieurs terminaux respectifs. Ces informations se présentent par exemple sous la forme d' un fichier informatique 1 comprenant des informations de disponibilité instantanée et/ou de charge instantanée d'un ou plusieurs services.In FIG. 1, for the sake of clarity, a single terminal 2 has been shown. Of course, the system allows the transmission of information simultaneously to several respective terminals. This information is for example in the form of a file computer 1 comprising instant availability information and / or instant charge of one or more services.

Comme visible sur la figure 1, le système comprend une plateforme 3 d'élaboration dynamique d'informations relatives à la disponibilité et/ou la fréquentation des services, connectée en réseau 4 au terminal 2 et à des serveurs 5 de fournisseurs de services ou tout autre moyen matériel ou logiciel apte à fournir le ou les services considérés. La plate-forme 3 reçoit ainsi de la part du ou des serveurs 5 mettant en œuvre les services des informations de disponibilité et/ou de fréquentation. Elle incorpore tous les moyens logiciels et matériels aptes à élaborer des fichiers informatiques 1 contenant ces informations, sous une forme et un format appropriés.As visible in FIG. 1, the system includes a platform 3 for dynamic development of information relating to the availability and / or frequentation of the services, connected in a network 4 to the terminal 2 and to servers 5 of service providers or any other hardware or software capable of providing the service (s) under consideration. The platform 3 thus receives from the server or servers 5 implementing the services availability and / or frequentation information. It incorporates all the software and hardware means capable of developing computer files 1 containing this information, in an appropriate form and format.

Des moyens 6 d' établissement d'une liaison téléphonique sont en outre prévus pour l' établissement d' une communication avec les terminaux 2 en vue de la transmission du fichier. Ces moyens 6 sont constitués essentiellement par des circuits de téléphonie de type classique appropriés pour l'utilisation envisagée, et ne seront donc pas décrits en détail par la suite. On notera cependant qu' il sont par exemple capables d'établir simultanément une communication avec plusieurs postes 2 situés dans une zone géographique spécifique.Means 6 for establishing a telephone link are further provided for establishing communication with the terminals 2 with a view to transmitting the file. These means 6 consist essentially of conventional type telephone circuits suitable for the intended use, and will therefore not be described in detail below. It will be noted however that they are for example capable of simultaneously establishing communication with several stations 2 located in a specific geographic area.

En outre, le système comprend des moyens 7 pour adapter la présentation des services en fonction de la disponibilité et/ou la fréquentation des services. De tels moyens 7 sont par exemple adaptés pour hiérarchiser les informations lors de l' affichage, par exemple en rendant directement accessibles les informations portant soit sur les services disponibles, soit, au contraire, sur les services indisponibles.In addition, the system comprises means 7 for adapting the presentation of the services as a function of the availability and / or the frequentation of the services. Such means 7 are for example adapted to prioritize the information during display, for example by making information directly accessible either on the available services, or, on the contrary, on the unavailable services.

Ces moyens peuvent être répartis entre la plate-forme 3 et les postes 2.These means can be distributed between the platform 3 and the stations 2.

La plate-forme 3 d' élaboration des informations comprend en outre des moyens de stockage, par exemple des bases de données 8, pour le stockage d'une liste de services, ces services étant chacun associés dans les bases de données 8 à des caractéristiques aptes à représenter la disponibilité et/ou la fréquentation des services. Ces caractéristiques comprennent notamment des informations relatives au service, par exemple le niveau de disponibilité, le niveau de fréquentation, et d' éventuelles priorités pour des types d'utilisateurs.The platform 3 for developing information further comprises storage means, for example databases 8, for storing a list of services, these services each being associated in the databases 8 with characteristics. able to represent the availability and / or attendance of services. These characteristics include information relating to the service, for example the level of availability, the level of attendance, and possible priorities for types of users.

La plate-forme 3 d'élaboration des informations comprend également des moyens de traitement 9 des caractéristiques servant à l' élaboration des informations reçues de disponibilité et/ou de fréquentation.The platform 3 for developing information also includes means 9 for processing the characteristics used for processing the information received of availability and / or frequentation.

De plus, le système comprend des moyens 10 pour adapter la présentation des services sur le terminal de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur, ainsi que des bases de données 11 pour stocker les profils d'utilisateurs.In addition, the system comprises means 10 for adapting the presentation of the services on the terminal of each user as a function of a user profile of each user, as well as databases 11 for storing user profiles.

En référence à la figure 2, un exemple de fonctionnement du dispositif va maintenant être décrit. La procédure d'élaboration et de fourniture d'informations est mise en œuvre dès qu' un utilisateur connecte son poste mobile 2 à la plate-forme 3 d'élaboration des informations par l' intermédiaire d'un réseau 4 de communication,With reference to FIG. 2, an example of operation of the device will now be described. The procedure for developing and supplying information is implemented as soon as a user connects his mobile station 2 to the platform 3 for developing information via a communication network 4,

(étape 12). Cette phase est par exemple réalisée par appel direct d'un serveur mettant en œuvre le procédé d'information ou, en variante, automatiquement, dès que le poste 2 se situe dans une zone géographique concernée par les services. Des informations transmises par les serveurs 5 des fournisseurs de services sont alors stockées dans les bases de données de stockage 8. Ces informations comprennent notamment des informations de disponibilité et/ou de fréquentation des services proposés.(step 12). This phase is for example carried out by direct call from a server implementing the information process or, as a variant, automatically, as soon as the station 2 is located in a geographical area concerned by the services. Information transmitted by the servers 5 of the service providers is then stored in the storage databases 8. This information notably includes information on the availability and / or frequentation of the services offered.

Les moyens 9 de traitement des caractéristiques stockées dans les bases de données 8 élaborent alors un fichier informatique 1 (étapeThe means 9 for processing the characteristics stored in the databases 8 then prepare a computer file 1 (step

13), lequel comprend les informations de disponibilité et/ou de fréquentation des services proposés, ainsi qu' éventuellement le profil de l'utilisateur, stocké dans les bases de données 11. Ce fichier est de préférence élaboré en faisant appel aux moyens 7 pour adapter la présentation des services sur le terminal 2 de chaque utilisateur en fonction du niveau de disponibilité et/ou de fréquentation des services. De même, pour l' élaboration du fichier, il est par exemple fait appel aux moyens 10 pour adapter la présentation des services sur le terminal 2 de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur.13), which includes the information on availability and / or frequentation of the services offered, as well as possibly the profile of the user, stored in the databases 11. This file is preferably produced using means 7 for adapt the presentation of the services on each user's terminal 2 according to the level of availability and / or frequentation of the services. Similarly, for the preparation of the file, means 10 are used for example to adapt the presentation of the services on the terminal 2 of each user according to a user profile of each user.

Lors de l'étape 14 suivante, les moyens 6 établissent une connexion téléphonique avec le poste 2 et lui transmettent alors le fichier 1. Ces informations sont alors affichées sur l'écran du poste 2 de l'utilisateur ou présentées de toute autre manière appropriée (étape 15) . Comme indiqué précédemment, cet affichage s'effectue de préférence de manière adaptée à la nature et au contenu de l'information, ainsi qu' au profil de l' utilisateur. L'invention permet d'informer un utilisateur de terminal communicant de la disponibilité et/ou de la fréquentation de services pour lesquels les fournisseurs des services transmettent des informations comprenant la disponibilité et/ou la fréquentation des services, ainsi que d' adapter la présentation des services à cesdites informations de disponibilité et/ou de fréquentation.During the next step 14, the means 6 establish a telephone connection with the station 2 and then transmit the file 1. The information is then displayed on the screen of the user's station 2 or presented in any other appropriate manner (step 15). As indicated above, this display is preferably carried out in a manner suited to the nature and content of the information, as well as to the profile of the user. The invention makes it possible to inform a communicating terminal user of the availability and / or frequentation of services for which the service providers transmit information including the availability and / or frequentation of the services, as well as to adapt the presentation. services to said availability and / or attendance information.

L'invention permet en outre d' adapter la présentation des services en fonction du profil d' utilisateur de l' utilisateur et d'informations transmises par les fournisseurs de services.The invention also makes it possible to adapt the presentation of the services as a function of the user's profile of the user and of information transmitted by the service providers.

De plus l'invention permet également au gestionnaire du service d' orienter, en fonction des informations de disponibilité et de fréquentation des services transmises au dispositif, le choix des utilisateurs. In addition, the invention also allows the service manager to orient, as a function of the information on availability and frequentation of the services transmitted to the device, the choice of the users.

Claims

REVENDICATIONS 1. Système d'information, pour l' élaboration dynamique d' informations relatives à la disponibilité et/ou la fréquentation de services et la transmission desdites informations à des utilisateurs potentiels de ces services, caractérisé en ce qu'il comprend une plateforme (3) d'élaboration dynamique des informations de disponibilité et/ou de fréquentation des services à partir de données portant sur le fonctionnement des services, et des moyens (6,7) pour établir une communication vers des terminaux communicants (2) des utilisateurs afin de transmettre lesdites informations auxdits utilisateurs.1. Information system, for the dynamic elaboration of information relating to the availability and / or frequentation of services and the transmission of said information to potential users of these services, characterized in that it comprises a platform (3 ) dynamic development of information on availability and / or frequentation of services from data relating to the operation of the services, and means (6,7) for establishing communication with users' communicating terminals (2) in order to transmit said information to said users. 2. Système selon la revendication 1, caractérisé en ce qu'il comprend des moyens (7) pour adapter la présentation des services sur le terminal (2) de chaque utilisateur en fonction du niveau de disponibilité et/ou de fréquentation des services.2. System according to claim 1, characterized in that it comprises means (7) for adapting the presentation of the services on the terminal (2) of each user according to the level of availability and / or frequentation of the services. 3. Système selon la revendication 2, caractérisé en ce que la plate-forme (3) d'élaboration dynamique comprend des moyens de stockage (8) d' une liste de services associés chacun à des caractéristiques dont au moins certaines sont aptes à représenter la disponibilité et/ou la fréquentation des services.3. System according to claim 2, characterized in that the platform (3) for dynamic development comprises storage means (8) of a list of services each associated with characteristics, at least some of which are capable of representing availability and / or use of services. 4. Dispositif selon l'une quelconque des revendications 1 à 3, caractérisé en ce que la plate-forme (3) d'élaboration dynamique comprend des moyens de traitement (9) des caractéri stiques des services pour l' élaboration des informations de disponibilité et/ou de fréquentation.4. Device according to any one of claims 1 to 3, characterized in that the platform (3) of dynamic development comprises means (9) for processing the characteristics of the services for the preparation of availability information and / or attendance. 5. Système selon l'une quelconque des revendications 1 à 4, caractérisé en ce qu' il comprend des moyens (10) pour adapter la présentation des services sur le terminal de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur et de caractéristiques des services.5. System according to any one of claims 1 to 4, characterized in that it comprises means (10) for adapting the presentation of the services on the terminal of each user according to a user profile of each user. and characteristics of the services. 6. Système selon l'une quelconque des revendications 1 à 4, caractérisé en ce que la plate-forme (3) d' élaboration dynamique comprend des moyens (11) pour stocker les profils d'utilisateurs. 6. System according to any one of claims 1 to 4, characterized in that the platform (3) of dynamic development comprises means (11) for storing user profiles. 7. Procédé d'information pour l'élaboration dynamique d'informations relatives à la disponibilité et/ou la fréquentation de services et de transmission desdites informations à des utilisateurs potentiels de ces services, caractérisé en ce que l' on élabore dynamiquement des informations de disponibilité et/ou de fréquentation des services à partir de données portant sur le fonctionnement des services, et on transmet lesdites informations vers des terminaux communicants (2) d'utilisateurs.7. Information method for the dynamic development of information relating to the availability and / or frequentation of services and transmission of said information to potential users of these services, characterized in that information is dynamically developed. availability and / or frequentation of the services from data relating to the operation of the services, and said information is transmitted to communicating terminals (2) of users. 8. Procédé selon la revendication 7, caractérisé en ce que l' on adapte la présentation des services sur le terminal (2) de chaque utilisateur en fonction du niveau de disponibilité et/ou de fréquentation des services.8. Method according to claim 7, characterized in that one adapts the presentation of the services on the terminal (2) of each user according to the level of availability and / or frequentation of the services. 9. Procédé selon la revendication 8, caractérisé en ce que l' on adapte la présentation des services sur le terminal (2) de chaque utilisateur en fonction d'un profil d'utilisateur de chaque utilisateur et de caractéristiques des services. 9. Method according to claim 8, characterized in that one adapts the presentation of the services on the terminal (2) of each user according to a user profile of each user and characteristics of the services.
PCT/FR2004/000664 2003-03-31 2004-03-18 Information system and method for the dynamic processing of information on the availability and/or usage of services for users of communication terminals Ceased WO2004090768A1 (en)

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FR0303955A FR2853180A1 (en) 2003-03-31 2003-03-31 INFORMATION SYSTEM AND METHOD FOR DYNAMICALLY PROVIDING INFORMATION ON AVAILABILITY AND / OR FREQUENCY OF SERVICES FOR USERS OF COMMUNICATING TERMINALS
FR03/03955 2003-03-31

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5832451A (en) * 1996-01-23 1998-11-03 Electronic Data Systems Corporation Automated travel service management information system
EP1014645A2 (en) * 1998-12-22 2000-06-28 DeTeMobil Deutsche Telekom MobilNet GmbH Method for managing comfortable value added services in telecommunication networks
US20020004390A1 (en) * 2000-05-05 2002-01-10 Cutaia Rory Joseph Method and system for managing telecommunications services and network interconnections
WO2002029669A1 (en) * 2000-09-26 2002-04-11 Keough Steven J System and method for automatic optimizing and issuance of prioritized reservations
WO2002096056A2 (en) * 2001-05-22 2002-11-28 Yakara Plc Mobile community communication

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5832451A (en) * 1996-01-23 1998-11-03 Electronic Data Systems Corporation Automated travel service management information system
EP1014645A2 (en) * 1998-12-22 2000-06-28 DeTeMobil Deutsche Telekom MobilNet GmbH Method for managing comfortable value added services in telecommunication networks
US20020004390A1 (en) * 2000-05-05 2002-01-10 Cutaia Rory Joseph Method and system for managing telecommunications services and network interconnections
WO2002029669A1 (en) * 2000-09-26 2002-04-11 Keough Steven J System and method for automatic optimizing and issuance of prioritized reservations
WO2002096056A2 (en) * 2001-05-22 2002-11-28 Yakara Plc Mobile community communication

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