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WO2003032110A2 - Systeme combine d'affranchissement, d'information d'adresse postale et de services de paiement - Google Patents

Systeme combine d'affranchissement, d'information d'adresse postale et de services de paiement Download PDF

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Publication number
WO2003032110A2
WO2003032110A2 PCT/US2002/030703 US0230703W WO03032110A2 WO 2003032110 A2 WO2003032110 A2 WO 2003032110A2 US 0230703 W US0230703 W US 0230703W WO 03032110 A2 WO03032110 A2 WO 03032110A2
Authority
WO
WIPO (PCT)
Prior art keywords
information
user
postal service
postage
delivery
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2002/030703
Other languages
English (en)
Other versions
WO2003032110A3 (fr
Inventor
Michael J. Murphy
Joshua R. Smith
Paul M. Yarin
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Escher Group Ltd
Original Assignee
Escher Group Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Escher Group Ltd filed Critical Escher Group Ltd
Priority to AU2002327746A priority Critical patent/AU2002327746A1/en
Publication of WO2003032110A2 publication Critical patent/WO2003032110A2/fr
Publication of WO2003032110A3 publication Critical patent/WO2003032110A3/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/12—Payment architectures specially adapted for electronic shopping systems
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/00024—Physical or organizational aspects of franking systems
    • G07B2017/00048—Software architecture
    • G07B2017/00056—Client-server
    • G07B2017/00064—Virtual meter, online stamp; PSD functions or indicia creation not at user's location

Definitions

  • Automated systems for printing metered postage are well known. With certain systems, the user keys the postage amount into the system, and the system prints the appropriate metered postage or stamps. Using other systems, the user supplies the envelope or package to a system scale, and the system then prints out the appropriate metered postage or stamps. The system may print the metered postage or stamps directly on an envelope or on a tape that can be applied to the envelope or to a package. A user generally purchases or rents the system from a postal service and maintains with the postal service a postage account from which the metered postage amounts are withdrawn.
  • On-line systems for purchasing and printing postage are also known.
  • a user keys the postage amount into the system and the system returns to the user, or more appropriately, to a printer connected to the user's PC, instructions for the printing of the postage.
  • the user maintains an account with the on-line system, and has to have the appropriate hardware and software to produce the metered postage or stamps.
  • Automated address label checking, or "cleansing" systems also exist. Such systems may check that the appropriate zip code is included in an address typed in by the user. The system may also check that the name of a city, town or state is correctly spelled and/or that the street name exists and is spelled correctly for the indicated city or town. To use the systems, the user provides addresses and the system then enters one or more data bases on line or on CDs or other data storage devices to check and as appropriate correct, or cleanse, the addresses.
  • the user After the user has provided the postage amount and the mailing address information and, as appropriate, the address has been cleansed, the user prints the postage and the mailing labels using the appropriate combination of hardware and/or software.
  • Such systems are relatively confusing for a user to use and/or update and maintain.
  • the invention is a system that integrates mailing label and/or postage purchas- ing systems with information that is available locally at a user's PC or local network and also information that is available globally through a postal service server.
  • the system obtains mailing addresses locally from the user or user's network and/or globally from a postal service server.
  • the system may thus provide an address from the user's PC and then a more current or appropriate mailing address, based on information available through the postal service.
  • the system maintains the postage and mailing label information supplied by the user in a session that either concludes when the user prints postage stamps and mailing labels locally, or continues to allow the user to print or otherwise obtain the postage and mailing labels at a Post Office that communicates with the postal service server.
  • the system may also make available to the user other services that the system funds through a user's postage account.
  • the system may provide services, such as money transfers, crediting telephone cards, and so forth, as discussed below.
  • the system may be combined with a personal mail piece tracking and tracing system, to provide the user with other services that are based, in whole or in part, on information maintained by or under the control of the postal service.
  • Figs. 1 -7 are screens through which a user may access the available services.
  • Fig. 8 is a block diagram of an environment in which the system advantageously operates.
  • Fig. 9 is an illustration of SMS messaging services provided by the system.
  • the current invention is particularly directed to methods and apparatus for facilitating the franking and addressing of mail pieces, by which is meant to include letters, packages and physical objects of all kinds. It is expected to be of especial use as part of a postal system such as the United States or other Postal Offices, although it is not so limited and has numerous other applications as will be apparent on reading the following detailed description.
  • the system provides to a user, whether an individual, a business or organization, etc., access to mailing address information that is stored on the user's PC or local network and on a postal service server.
  • the system also provides additional services to a user such as currency transfer, messaging, personal tracking and tracing of mail pieces and so forth, as discussed below.
  • Fig. 1 depicts an in- troductory screen 10 of an exemplary graphical user interface that may be used in accordance with the present invention.
  • the screen is displayed, e.g., on the video monitor of a computer connected to a computer network such as, but not limited to, the worldwide web.
  • the screen summarizes the postage/mailing label services that a user may access from the screen. In the present instance, five categories of such services are provided, namely: Print Postage, Image Gallery, Account Services, Address Books, and User Administration.
  • the screen 10 contains an area 12 for entry of a user name and an area 14 for entry of a password.
  • the name which may be any sort of user ID, and the user password control access to the services.
  • the user ID may comprise, for example, the user's given name, an identifier assigned by the system or the user's e-mail address.
  • the password is preferably chosen by the user him or herself, since that access to the personalized services is controlled by the user.
  • An address area 16 displays the address of the site on the web to which the user is connected, that is, the site that is providing the desired services.
  • the site is, for example, initially accessed in the usual manner, i.e., by entering the web address in a browser and pressing "return" on a keyboard, or by clicking on a link to the web address that is presented, e.g., on a website of the postal service or on some sort of other video display.
  • "Button" 15 provides the user with a screen for the service that is selected using a menu bar 18.
  • a user who is not registered with the system can select Home from the menu bar and the system provides the user with a registration screen (not shown) in which the user supplies identification information such as name, address and so forth in a conventional manner.
  • the system assigns the user a user ID for use with the system, and the user enters a chosen password.
  • FIG. 2 depicts screen 20 to which a user is directed when the Print Postage service is selected from the menu bar 24 in, for example, screen 10.
  • the screen 20 displays a meter 22 through which a user can purchase and/or print postage.
  • the meter 22 displays in a window 24 the monies the user has on account with the system.
  • a user specifies a quantity and a value of the postage he or she desires to purchase in text boxes 26 and 28, using a keyboard to key in the numbers.
  • the system then provides to the user a total 30 that will be deducted from the total value displayed in window 24.
  • To print the postage the user clicks on the print postage button 32.
  • the print postage button then provides to a printer that is connected to the user's PC either directly or through a local network appropriate instructions for printing the desired postage. If the user has previously chosen a particular stamp design from the Image Gallery accessed through the menu bar 18 (Fig. 1), the system provides printing instructions for the selected stamp design.
  • a screen 40 depicts an expanded meter 22 that includes a text box 42 in which a user types in the name of the person to whom the user is addressing a mail piece.
  • This text block provides access to a system search engine, represented here by the GoogleTM logo.
  • the system search engine uses the search term entered by the user, in the example Joe Bloggs, and searches information stored on the user's local system, that is, on the user's PC and/or the user's local network using known search techniques.
  • the system searches the information stored on the postal service server 90 (Fig. 8).
  • the search engine then provides to the user a list 46 of places in which the server found the name of the intended recipient.
  • the search engine found an address that contains the term in a context folder and in one or more word documents stored on the user's local system.
  • the search engine found an address that contains the term in a data base 102 (Fig. 8) on or accessible from the postal service server. The user then "clicks" on an item in the list 46 to view the associated address entry.
  • the user has selected for viewing one of the items on the list 46, for example, the third item which is the entry for the term from the database 102 maintained on the postal service server 90.
  • the system displays the selected entry in the text box 48.
  • the system also calculates the appropriate postage to send a mail piece to the listed address and displays the postage value in the text box 28.
  • the user may enter, in text box 26, the number of mail pieces directed to the address listed and the system recalculates the postage for the number of mail pieces.
  • the system also deducts the total 30 from the user's postage account, and updates the account value in window 24.
  • the user may also select, by clicking on a button 50, the personal tracking and tracing services provided by the system described in United States patent application
  • TRACING AND TRACKING MECHANISM which is incorporated herein in its en- tirety by reference.
  • the current system then provides the user ID and address information to the personal tracking and tracing system, referred to herein as the "Postport System", and the Postport System tracks the mail piece from delivery by the sender to the postal service through to the delivery of the mail piece by the postal service to the intended recipient.
  • the system may print out a mailing label that includes an indicia such as a bar code that represents the user ID of either or both of the user who is sending the mail piece or the intended recipient.
  • the Postport System can then use the coded label to aid in tracking and tracing the mail piece.
  • the address listed in the text block 48 may be an updated address provided through the postal service and otherwise unknown to the user.
  • the postal service may have various different addresses for an intended recipient and provide the user with a list of the addresses or with an address that is appropriate for, for example, a particular delivery date, and so forth.
  • the system may select the appropriate address for a given mail piece based on the class of postage selected by the user.
  • the user may request that the postal service confirm delivery of the mail piece, as indicated by the box 47 for delivery confirmation. If the delivery confirmation block 47 is selected, that is, a check mark placed in the block by the user, the system includes in the total 30 any cost associated with providing the user with the requested delivery confirmation. For example, the system may charge the user the going rate for registered or certified mail.
  • the system prints a bar-coded, or otherwise encoded, label either as part of or in addition to a mailing label.
  • the printed code includes a tracking number that may be dynamically assigned to the mail piece by the postal service server.
  • the tracking number may be included in the printed code that includes one or more user IDs, or may be printed as a separate code.
  • the meter 22 may be used to transfer money between a postal account and, for example, an on-line currency account, such as a "Paypal" account.
  • the meter 22 may be used to transfer money from the postal account to an "Ebay" or similar on-line purchasing account using button 54.
  • the meter 22 may be used to "top-up" phone cards using the top-up button 58.
  • the user thus enters a figure in the value text box 28 and selects the appropriate button 52, 54 and 58 to make the transfer through the system.
  • the system deducts the transferred amount from the user's postal account, updates the total in window 24 and transfers the amount to the selected service in a conventional manner.
  • the meter 22 may be used as an SMS messaging system by clicking on button 56.
  • the search engine searches for the term in text- box 42, to provide a phone number in text box 48a.
  • the user types a message in text- box 48b and clicks on a button 62 to send the message.
  • the system sends the SMS message to the indicated phone number in a conventional manner. If the user desires merely to print postage from the system, the user clicks again on tab 34 with its upwardly directed arrow 36, to revert back to the screen 20 of Figure
  • a user may credit his or her postal account through the system using a credit card. Alternatively, the user may go to a Post Office and present money. The system then updates the total value window to the new total in the user's postage account. If the user desires to use the meter 22 locally to print postage and the user's system does not have on-line capabilities, the user may receive from the Post Office a printed code that indicates the monies that have been pre-paid by the user. The user enters the code through the meter 22, and the meter displays an associated total value in window 24. When the user prints postage stamps, the meter deducts the amount from the total value paid through the credit card or pre-paid monies. As discussed, the system may also deduct fees for the services that the user has taken advantage of through the system.
  • the system may charge for the global address look-up through the databases on the postal service server 90 (Fig. 8). If this is the case, the system simply adds the fees into the total 30, and deducts the appropriate amount from the user's account. When the account is low on funds, the user again credits or pre-pays an appropriate amount.
  • Fig. 7 represents an alternative graphical user interface for the meter 22.
  • the user may select a class of postage for a particular mail piece. The user thus clicks on a tab 72 to pull out a menu of the various classes of postage and selects the appropriate class from the menu.
  • the meter then at 76 lists the appropriate total for mailing a particular class of postage to the address indicated in textbox 48.
  • the user prints the postage and/or mailing label, as appropriate, by clicking on a print postage button 80, and the system deducts the appropriate value form the user's postage ac- count.
  • the user may buy postage and/or transfer monies between their account and another user's account or a money service provided by, for example, the Post Office, in the manner discussed above, using the service buttons (not shown) that are revealed when the user clicks on tab 72.
  • a message that may be sent by SMS or by e-mail is entered into textbox 49. The user then selects the appropriate message transport service by clicking on button 74 or 75.
  • a total 79 represents strictly postage while a total 76 represents a total of postage and various other services utilized by the user to create, for example, the mailing label containing the address information in textblock 48 and/or send messages that may be entered into textblock 49.
  • the system may send a mail piece delivery status e-mail or SMS message to an intended recipient listed in a text box 48 when a mailing label and postage are printed, to inform the intended recipient about the mail piece.
  • the system may also send a money account status e-mail or SMS message to the intended recipient of transferred monies, notifying the intended recipient that the money has arrived and may include instructions for retrieving the monies.
  • the system uses the e-mail address or phone number stored, for example, on the user's PC or local network or available on the postal service server or other on-line databases, to send the e-mail and/or SMS message.
  • the sending of the status message is in addition to the system providing the mailing address and postage information to the Postport system, as discussed above.
  • Fig. 8 illustrates an environment in which the system discussed above with reference to Figs. 1-7 is advantageously used. In Fig.
  • a Post Office server 90 is connected via a network such as the Internet 92 to a number of web browsers 94 (for simplicity, only one such browser is shown but it will be understood that that number of browsers to be used is potentially unlimited), as well as to one or more postal stations 96.
  • Each postal station contains one or more workstations 98, which may be interconnected by a network 100.
  • Workstations 102 which may be in the home or office of an individual, connect to the Post Office server 90 through the network 92. If desired one or more printers 104 may be attached to the various workstations 98, 102 to enable hard-copy output, such as postage, mailing labels and so forth.
  • the Post Office server 90 may comprise a single server, or be one of a plurality of such servers, preferably interconnected for sharing data.
  • a database 102 on which the identity and other pertinent data such as physical (i.e. street) address, email address, unique identifier, telephone number, and other such data with respect to each of the users who maintain accounts is stored.
  • the Postal Service itself may access this database to obtain the current address of an intended recipient for delivery of the physical mail, email or SMS messages that are found to have been misdirected or returned for insufficient or incorrect address or telephone number.
  • the Postal Service may also access the database 102 in order to ascertain the correct current address of an intended recipient in the first instance. For example, a user may simply address the mail or a money transfer by means of the customer's email address, telephone number, or by some other identifier or combination of identifiers that uniquely identifies the intended recipient and is used to enter the database 102. The Postal Service can then retrieve the physical address of that customer for delivery of the physical item, or retrieve an account address for delivery of a transfer of funds. The Postal Service may additionally provide notification to the user, the intended recipient or both concerning the item or monetary amount being delivered using address and/or telephone information contained in the database 102, as described above. Fig. 9, illustrates an SMS message relating to a money transfer.
  • the Postal Service may use address or other identifying information provided by a user based on locally stored information, such as, information on a hard drive 103 of the workstation 102, in the user's email account that is accessible from the workstation, or in the local network that includes the workstation. Additionally, the Postal Service may use address or other identifying information that is available globally, such as, information maintained by the Postal Service on its server, or information accessible from one or more websites using the browser 94. The user is provided with various local and global options for selecting an appropriate address, as discussed above with reference to Fig. 4. The user selects the address and provides it to the Postal Service for use with mail and/or money transfer.
  • the Postal Service then confirms that the address corresponds to information contained in the data base 102 before accepting and/or delivering a mailpiece or money transfer, and/or uses the address contained in the database if that address differs from the address selected by the user. What is claimed is:

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Abstract

L'invention concerne un système intégrant des systèmes d'achat d'étiquettes d'adresse et/ou d'affranchissement et des informations disponibles localement à une station de travail ou réseau local d'utilisateur ainsi que des informations disponibles globalement par l'intermédiaire d'un serveur de service postal. Le système obtient localement des adresses postales de l'utilisateur ou du réseau d'utilisateur et/ou globalement d'un serveur de service postal. Le système peut ainsi fournir une adresse à partir de la station de travail de l'utilisateur, puis une adresse postale mise à jour ou plus appropriée à partir d'informations disponibles par l'intermédiaire du service postal. De plus, le système met à jour les informations d'affranchissement et d'étiquettes postales fournies par l'utilisateur dans une session qui, soit se termine lorsque l'utilisateur imprime localement des timbres et des étiquettes d'adresse, soit continue afin de permettre à l'utilisateur d'imprimer ou d'obtenir les étiquettes d'affranchissement ou d'adresse au bureau de poste en communication avec le serveur de service postal. Le système fournit également à l'utilisateur d'autres services financés par le compte postal de l'utilisateur. Le système peut fournir des services tels que le transferts de fonds, ou créditer des cartes téléphoniques, etc., et débite en conséquence le compte postal de l'utilisateur. Le système peut également envoyer des messages d'état à l'utilisateur, un destinataire déterminé ou les deux, attestant le transfert ou la distribution de fonds, de courriers, etc. De plus, le système peut être combiné à un système de suivi et de localisation de courriers personnels, afin de fournir à l'utilisateur d'autres services basés entièrement ou en partie sur des informations mises à jour par ou sous le contrôle du service postal.
PCT/US2002/030703 2001-10-09 2002-09-27 Systeme combine d'affranchissement, d'information d'adresse postale et de services de paiement Ceased WO2003032110A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002327746A AU2002327746A1 (en) 2001-10-09 2002-09-27 Sytem for combining postage, mailing address information, and payment services

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US32794101P 2001-10-09 2001-10-09
US60/327,941 2001-10-09

Publications (2)

Publication Number Publication Date
WO2003032110A2 true WO2003032110A2 (fr) 2003-04-17
WO2003032110A3 WO2003032110A3 (fr) 2003-11-13

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AU (1) AU2002327746A1 (fr)
WO (1) WO2003032110A2 (fr)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP2093716A1 (fr) * 2008-02-20 2009-08-26 Pitney Bowes Inc. Procédé de paiement postal pour un ensemble d'affranchissements personnalisés
US20110029429A1 (en) * 2009-07-28 2011-02-03 Psi Systems, Inc. System and method for processing a mailing label
US8239322B2 (en) 2008-02-20 2012-08-07 Pitney Bowes Inc. Method of postal payment for set of customized postage
US9639822B2 (en) 2009-07-28 2017-05-02 Psi Systems, Inc. Method and system for detecting a mailed item

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5404231A (en) * 1993-05-24 1995-04-04 Audiofax, Inc. Sender-based facsimile store and forward facility
US6192407B1 (en) * 1996-10-24 2001-02-20 Tumbleweed Communications Corp. Private, trackable URLs for directed document delivery
US6263212B1 (en) * 1998-02-17 2001-07-17 Alcatel Usa Sourcing, L.P. Short message service center

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP2093716A1 (fr) * 2008-02-20 2009-08-26 Pitney Bowes Inc. Procédé de paiement postal pour un ensemble d'affranchissements personnalisés
US8239322B2 (en) 2008-02-20 2012-08-07 Pitney Bowes Inc. Method of postal payment for set of customized postage
US20110029429A1 (en) * 2009-07-28 2011-02-03 Psi Systems, Inc. System and method for processing a mailing label
US9639822B2 (en) 2009-07-28 2017-05-02 Psi Systems, Inc. Method and system for detecting a mailed item
US11861945B2 (en) 2009-07-28 2024-01-02 Psi Systems, Inc. System and method for facilitating transaction data retrieval

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Publication number Publication date
AU2002327746A1 (en) 2003-04-22
WO2003032110A3 (fr) 2003-11-13

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