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WO2002033595A2 - Systeme d'enregistrement de donnees - Google Patents

Systeme d'enregistrement de donnees Download PDF

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Publication number
WO2002033595A2
WO2002033595A2 PCT/GB2001/004679 GB0104679W WO0233595A2 WO 2002033595 A2 WO2002033595 A2 WO 2002033595A2 GB 0104679 W GB0104679 W GB 0104679W WO 0233595 A2 WO0233595 A2 WO 0233595A2
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WO
WIPO (PCT)
Prior art keywords
message
data
data logging
service
client
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/GB2001/004679
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English (en)
Other versions
WO2002033595A3 (fr
Inventor
Nigel Allen Macdonald
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ATL DATA MANAGEMENT SERVICES Ltd
Original Assignee
ATL DATA MANAGEMENT SERVICES Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by ATL DATA MANAGEMENT SERVICES Ltd filed Critical ATL DATA MANAGEMENT SERVICES Ltd
Priority to AU2002210693A priority Critical patent/AU2002210693A1/en
Publication of WO2002033595A2 publication Critical patent/WO2002033595A2/fr
Publication of WO2002033595A3 publication Critical patent/WO2002033595A3/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/38—Payment protocols; Details thereof
    • G06Q20/389—Keeping log of transactions for guaranteeing non-repudiation of a transaction
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the present invention relates to a data logging system and in particular to a system for the recordal of information via a telecommunications system.
  • a problem with the traditional system is that the service provider manager does not learn that a scheduled service was not performed for a client, or a service was provided later than requested, until more than one week after the service should have been administered.
  • the system is also open to abuse since service providers can claim to have provided services for clients that they never visited and therefore be paid for work they have not done. This system is reliant upon the client contacting the service provider manager to inform him that the service was not provided.
  • a service provider is supplied with a swipe card having a magnetic strip containing a unique number and with a dedicated swipe card reader.
  • the client is likewise supplied with a swipe card having a magnetic strip containing a unique number.
  • the service provider visits all other clients, providing the required services and recording details of each visit in the card reader. At the end of the working day the service provider returns home and attaches the card reader to a base unit comprising a telephone modem.
  • the data stored in the device relating to all the visits for that day are down loaded via land lines to a central database for processing. At least one day after the services were performed the records are made available to an appropriate service provider manager. The manager can check the visits made against a daily service schedule to identify any discrepancies. If discrepancies are found the service provider manager can take the appropriate action. Clients can then be invoiced and / or the service provider can be paid for the services provided.
  • the key disadvantage of this approach is that the service provider manager does not know that a visit was in fact made to the client until at least one day after the service should have been provided, and commonly two or three days later.
  • the present invention seeks to provide an improved data logging system.
  • a data logging system including a data card reading and telecommunications device having a clock therein, at least one network card adapted for use with the data card reading and telecommunications device, said network card having a data logging application and a service provider profile, and at least one client data card having a client profile, the system being constructed and arranged such that, in operation, the data card reading and telecommunications device reads the client data card, the data logging application enables a service provider to electronically record a service start time referenced to the clock, and the data logging application generates and sends a first message from the data card reading and telecommunications device to a message transceiver centre via an electromagnetic wave telecommunications network, the first message including data representing the service start time, a service provider identifier from the service provider profile and a client identifier from the client profile.
  • the data logging system enables data logging in substantially real-time since the first message can be generated and sent immediately after the service start time is recorded.
  • the system also prevents a service provider from fraudulently claiming to have visited a client since the client retains his card.
  • the data card reading and telecommunications device can include a mobile phone means.
  • the mobile phone means comprises a dual slot mobile phone.
  • the data card reading and telecommunications device includes at least one timing device.
  • the message transceiver centre can be a short message service centre.
  • the electromagnetic wave telecommunications network can be a mobile phone network.
  • the data card can be a smart card or a magnetic strip swipe card, but preferably the data card is a smart card.
  • the network card can include a comprehensive service provider profile having information such as name, reference number and qualifications.
  • the service provider profile can comprise a single service provider identifier, such as a number, and wherein a full service provider profile is stored in a remote database.
  • the at least one network card is a SIM card.
  • the SIM card includes a predetermined Global System for Mobile (GSM) communications profile.
  • GSM Global System for Mobile
  • the first message can include data representing at least one of the date of the service start time, the sending time and date of the first message and a unique record number.
  • the at least one network card can also include a dual numbering management application.
  • the at least one client data card can include a comprehensive client profile having information such as the client' s name and service requirements.
  • the service requirements include an activity schedule.
  • the service requirements include specific tasks to be performed.
  • the client profile can comprise a single client identifier, such as a number, and wherein a full client profile is stored in a remote database.
  • the data logging application enables the service provider to record electronically the type, the start time, the end time and the duration of at least one activity performed by the service provider during the service provided for the client.
  • the at least one activity start and end times can be recorded from- the clock and the at least one activity durations can be recorded from the at least one timing device.
  • the data logging application enables the service provider to record electronically the type, the start time, the end time and the duration of at least one specific task performed by the service provider for each activity recorded.
  • the data logging application enables the service provider to electronically store the service end time displayed by the clock included in the data card reading and telecommunications device when ending the service for the client.
  • the duration of the entire service provided to the client can also be recorded and electronically stored with reference to the at least one timing device included in the data card reading and telecommunications device.
  • the data logging application is adapted to generate and send a second message from the data card reading and telecommunications device.
  • the second message includes data representing at least one of the service end time and the duration of the entire service.
  • the second message includes data representing a service provider identifier and a client identifier.
  • the second message includes data representing at least one of the type, the start time, the end time and the duration of all the activities performed by the service provider during the entire service for the client.
  • the second message can also include data representing at least one of the date the service end time was recorded, the sending time and date of the second message and a unique record number.
  • the first message is stored at the message transceiver centre and data representing the time of receiving the first message is incorporated into the first message.
  • the first message arrival time is recorded from a message transceiver centre clock.
  • the second message is stored at the message transceiver centre and data representing the time of receiving the second message is incorporated into the second message.
  • the second message arrival time is recorded from a message transceiver centre clock.
  • the duration of a service can be calculated with reference to the short message service receipt time of at least one of the first message and the second message.
  • the first message can be downloaded from the message transceiver centre into a database.
  • the first message can be downloaded from the message transceiver centre into a database via an over the air server.
  • the database can include at least one interface providing substantially real-time access to the first message records of particular service providers by at least one service provider manager enabling the at least one service provider manager to ensure the meeting of the correct service provider and the correct client takes place, at the correct time.
  • the data card reading and telecommunications device is adapted to send messages irrespective of whether a client data card is inserted.
  • a first validation process can be performed to ensure that a suitably qualified service provider is dealing with the client.
  • the first validation process includes comparing the qualifications of the service provider against at least one of the service requirements and the activities to be performed for the client. Preferably this is achieved by comparing the information in the service provider profile stored on the network card against information stored in the client profile stored on the client data card.
  • the first validation process may be carried out by comparing information stored on the network card and / or information stored on the client data card with information relating to the client and / or service provider stored in a remote database.
  • comprehensive service provider and client profiles are maintained on a remote database and the first validation process is performed by comparing the profiles stored in the database.
  • the system can be adapted to electronically store any recorded data upon loss of the electromagnetic wave telecommunications network signal or battery failure.
  • the first and second messages can be sent to the message transceiver centre after the electromagnetic wave telecommunications network signal is regained by the data card reading and telecommunications device. That is, the system can operate on-line (with electromagnetic wave telecommunications network coverage) and off-line (without electromagnetic wave telecommunications network coverage). When working off-line the system does not operate in real-time since there is a delay in sending the first and / or second message to the message transceiver centre.
  • the data logging application enables the service provider to electronically record no contact with the client. This information can be sent to the message transceiver centre in the first message.
  • the data logging application enables the service provider to record a reason for having no contact with the client, such as stuck in traffic or client is not at the normal place of residence. The reason for having no contact with the client can also be included in the first message.
  • the distance the service provider has travelled to the client and / or the travelling time can be electronically recorded.
  • Data relating to the distance the service provider has travelled to visit the client and / or the travelling time can be sent to the message transceiver centre in at least one of the first message and the second message.
  • the second message can be downloaded from the message transceiver centre into a database.
  • the second message can be downloaded from the message transceiver centre into a database via an over the air server.
  • the database can include at least one interface providing substantially real-time access to the second message records of particular service providers by at least one service provider manager enabling the service provider manager to ensure the service provider completes the service in a reasonable amount of time and that the activities performed by the service provider during the service correspond to those activities scheduled.
  • a second validation process can be performed comparing the first message with the second message.
  • the second validation process compares the client identifier in the first message with the client identifier in the second message.
  • the second validation process compares the service provider identifier in the first message with the service provider identifier in the second message.
  • the second validation process is performed by the telecommunications and reading device.
  • the second validation process can be performed after the second message is downloaded to the database.
  • the information in the at least one network card can be modified by sending a message to the data card reading and telecommunications device.
  • the data logging application can be modified by changing a fixed dialling number, a service description, or a no contact reason code.
  • the data card reading and telecommunications device can be used as a standard mobile phone via a electromagnetic wave telecommunications network.
  • the system includes a data logging profile and a private telephone service profile.
  • the electromagnetic wave telecommunications network can use a secure signal.
  • the protocol used for data transmission is the 03.48 protocol.
  • a data logging system including a data card reading and telecommunications device, at least one network card adapted for use with the data card reading and telecommunications device, said network card having a data logging application and a service provider profile, and at least one client data card having a client profile, the system being constructed and arranged such that, in operation, the data card reading and telecommunications device reads the client data card, and the data logging application generates and sends a first message from the data card reading and telecommunications device to a message transceiver centre via an electromagnetic wave telecommunications network, the first message including data representing a service provider identifier from the service provider profile and a client identifier from the client profile.
  • a data logging system including a telecommunications device having a clock therein, at least one network card adapted for use with the telecommunications device, said network card having a data logging application and a service provider profile, the system being constructed and arranged such that, in operation, the data logging application enables a sendee provider to electronically record a service start time referenced to the clock, and the data logging application generates and sends a message from the telecommunications device to a message transceiver centre via an electromagnetic wave telecommunications network, the message including data representing the service start time and a service provider identifier from the service provider profile.
  • the network card can include at least one client profile.
  • the data logging application enables a service provider to electronically record a client identifier.
  • data representing the client identifier is included in the message.
  • the telecommunications device is a mobile phone.
  • Figure 1 is a schematic of a data logging system
  • Figure 2 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to initiate an application.
  • Figure 3 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to start a new care service.
  • Figure 4 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to select a new service type.
  • Figure 5 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to end a particular service type.
  • Figure 6 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to end the entire care service.
  • Figure 7 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps when no contact is made with a client.
  • Figure 8 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to send an error message.
  • Figure 9 is a flow diagram of steps in a data logging application run on a dual slot mobile phone - steps to initiate other application functions.
  • the carer is provided with a dual slot mobile phone 2, having a clock and a timing device therein, and a SIM card.
  • the SIM card (a GemXplore 98 N2 Siemens
  • GSM Global System for Mobile Communications
  • carer profile a data logging application which hereinafter shall be called the professional profile.
  • client is provided with a smart card 1 (a GemClub Micro Ik) which contains a client profile.
  • the professional profile is a menu driven application operating in the dual slot mobile phone 2.
  • the dual slot mobile phone 2 can send messages via a mobile phone network 3 to a short message service centre 4.
  • the messages can be retrieved from the short message service centre 4 by an over the air server 5.
  • the over the air server 5 includes a GemMobile Remote Manager (GMRM) 7 for receiving and sending short messages, a GMRM database 6 for storing messages, an application download manager 8, a subscriber import handler 9, a register manager 10, an upload manager 11, a cards data database 12, a cards definition database 13, and a database 14.
  • GMRM GemMobile Remote Manager
  • a carer uses the mobile phone 2 to record service transactions between the carer and a client.
  • the information recorded by the carer is then made available to a care manager by automatically generating and sending a message to a short message service centre 4 via a mobile phone network 3 and downloading the message from the short message service centre 4 via an over the air server 5.
  • the relevant data contained in the message is extracted by a register manager 10 and stored in a database 14.
  • the data stored in the database 14 can then be accessed in substantially real-time by a care manager via a suitable interface. Access to the service transaction data in substantially real-time allows the care manager to make decisions that were hitherto impossible.
  • the care manager is made aware of this occurrence from data received or from the absence of service transaction data. The manager is then able to take appropriate action which may involve contacting the carer via the mobile phone 2 and / or sending another carer to service the client.
  • Figure 2 shows the situation when the carer arrives at the client's residence. If the dual slot mobile phone 2 is not currently switched on, the carer switches on 16. When the dual slot mobile phone 2 is switched on it automatically loads into the professional profile 15. Local information such as the date and time zone is automatically provided 19 to the application from the dual slot mobile phone 2. The time, date, carer's name and agency name are then displayed 20. The carer profile on the SIM card is accessed 22 and a summary of the travelling time, travelling distance, working hours and added time logged to-date is displayed 23.
  • the carer is able to reset the counter 24, else the carer can indicate that a new care service has begun 25.
  • Figure 3 shows the steps performed at the initiation of a new care service 25.
  • a care service is the total service provided by a carer when visiting a client.
  • the care service may involve a number of service types, for example, primary healthcare, and a service type may involve a number of specific tasks such as administering treatment A, administering treatment B, etc.
  • the carer selects the start new care option 25.
  • the professional profile requests the carer to input the distance travelled to the client's residence 28 and the travelling time 30.
  • the carer is then able to record whether contact was made with the client by selecting the contact 32 option or the no contact 38 option.
  • a check 33 is made to see whether a client card 1 is inserted in the dual slot mobile phone 2. If the client card 1 is not inserted, a message is displayed 34 requesting insertion of the client card 1.
  • a short message (a text message) is automatically generated 36 and sent to a short message service centre 4 via a mobile phone network 3 (see Figure 1 ).
  • the short message includes the carer identification, the client identification, the care service start time recorded from a clock integral with the dual slot mobile phone 2, the date of the care service start time, the date of sending the message, and the time of sending the message.
  • the short message is sent across the mobile phone network 3 using the 03.48 protocol, to ensure secure end to end communication since some client information can be confidential, to the short message service centre 4.
  • the message format is changed from short message service submit to short message service deliver.
  • a TP-service-centre-time-stamp is added to the message header, effectively adding the time that the message is received at the short message service centre.
  • the message remains at the short message service centre until it is downloaded to the GMRM database 6 via the GMRM 7.
  • a validation process can be performed comparing data received in the care service start message with data in a schedule of intended service provision to ensure that the correct carer has met the correct client at the correct time. This involves comparing the client identification, the carer identification and service start time in the message with data stored in a schedule of intended service provision. This ensures that the correct carer has met the correct client at the correct time.
  • a comparison of the carer's qualifications against the client's service requirements is also made to ensure that the carer is suitably qualified to provide the required services. This can ensure, for example, that a suitably qualified nurse has arrived to administer a particular medicament.
  • the validation process can be done automatically by the professional profile in the dual slot mobile phone 2 upon reading the client card 1 or the validation process can be performed by an application in the over the air server 5 after the service transaction data has been downloaded to the database 14.
  • the validation process can also be performed manually by a care manager from a particular care agency monitoring the incoming data in substantially real-time via a suitable interface.
  • the care manager performs the validation process he can be assisted in the validation process by software that highlights discrepancies between the scheduled carer-client transactions and the actual carer-client transactions. If discrepancies arise between scheduled carer-client transactions and actual carer-client transactions the care manager can take the appropriate action. This may involve telephoning the carer directly on the dual slot mobile phone 2 to discover why the discrepancy has arisen. The care manager may also think it necessary to send another suitably qualified carer to perform the scheduled service.
  • the system allows a care manager to manage his human resources effectively and to be confident that scheduled tasks have been completed by suitably qualified carers.
  • a service type can be for example, domestic tasks, primary healthcare or secondary healthcare.
  • the particular service types that a carer can choose from are decided by the care manager with reference to the type of clients under his responsibility and the care agency's administrative needs.
  • Selecting a particular service type 41 initialises a timer 44 in the dual slot mobile phone 2 and initiates recordal of the time displayed 45 by the dual slot mobile phone 2 clock.
  • the application can be arranged such that within a particular service type 41 , a number of more specific service tasks can be recorded by selection from a menu.
  • specific service tasks may include cleaning, shopping, laundry, etc. These will also be selected by the care manager with reference to the type of clients under his responsibility and the care agency's administrative needs.
  • the start time, end time and duration of a particular service task is also recorded. The start time and end time are referenced to the dual slot mobile phone 2 clock and the duration is recorded from timers incorporated in the dual slot mobile phone 2.
  • a check 51 is performed to see whether the client card 1 is inserted in the dual slot mobile phone 2. If the client card 1 is inserted a further check 52, 55 is made to ensure that the client card 1 inserted at the end of the service is the same client card 1 as was inserted at the start of the service. If an incorrect client card 1 is inserted at this time an error message is displayed 53 requesting insertion of the (correct) client card 1.
  • the error message 53 is displayed requesting the carer to insert the (correct) client card 1. If the client card 1 is correctly inserted, i.e. the client card 1 is the same client card 1 that was inserted at the start of the service, the duration of the service is retrieved 56 from the timer and the timer is stopped 57. The duration of the service is stored 58. The service type, the service duration and the service number are displayed 59.
  • the carer is then presented with the option of selecting a new sendee type 60 or ending the entire care service 61. If the new service type option 60 is selected the carer then inputs all the details of that service type as outlined above, beginning at the start service 40 option (see Figure 4).
  • the end care 61 option is selected (see Figure 6).
  • the carer is then given the option to manually input 62 additional services 41 performed and record the time spent 63 on each service entered. This information is stored 65. This feature is useful if the carer was unable to record, or had forgotten to record, a service 41 provided at the time of providing the service.
  • the travelling distance, travelling time, the number of services and the total care time are displayed 66.
  • An end care service message is then automatically generated and sent 67 to the short message service centre 4 via a mobile phone network 3 using the 03.48 protocol.
  • the end care service message includes the carer identification, the client identification, the care service start time recorded from the clock integral with the mobile phone 2, the date of the care service start time, the date of sending the message, the time of sending the message, the travelling distance, the travelling time, a unique record number, the end of care service time recorded from the clock integral with the mobile phone 2, the date on which the end of care service time was recorded and the number of services.
  • the identification numbers of the individual service types 41 performed and the duration of each service type 41, or, if appropriate, the no contact reason code can be included in the end care service short message.
  • Another option is to include details of the specific tasks performed for each service type. If there are other messages which have been generated but have not yet been sent because of, for example, a loss of network signal 3, these are now sent 69.
  • the message format is changed from short message service submit to short message service deliver.
  • a TP-service-centre-time-stamp is added to the message header, effectively adding the time that the message is received at the short message service centre.
  • the end of care service message is downloaded to the GMRM database 6 via the GMRM 7.
  • an acknowledgement message can then be sent to the mobile phone 2 from the GMRM 7. This can be used to erase the record file which is used to store the data recorded about the care service to ensure that the care service memory is not filled.
  • a second validation process can be performed to ensure that the end of care message relates to the start of care message. That is, the start of care message and the end of care message relate to a single client-carer service transaction. This is achieved by comparing the carer identification and the client identification in the received end of care message with the carer identification and the client identification in the received start of care message. Additional reference can be made to the schedule of carer-client service transactions.
  • This validation process is performed by an application on the over the air server 4 after the start of care and end of care messages have been downloaded from the short message service centre.
  • the duration of care services and specific services performed during a care service are recorded by a timer in the mobile phone 2 which cannot be ordinarily adjusted.
  • the timer can be stopped during a care service by switching off the mobile phone 2 or if the battery fails. In this instance, when the mobile phone 2 regains power an end of care service message is automatically generated and sent to the short message service centre 4 without any duration information.
  • Care end time The short message service centre receipt time of the end of care service message.
  • Care start time Mobile phone clock time on begin care + (The short message service centre receipt time of the end of care service message - Mobile phone clock time on end care).
  • Care end time Mobile phone clock time on end care + (The short message service centre receipt time of the end of care service message - Mobile phone clock time on sending the end of care service message).
  • Care start time Mobile phone clock time on begin care + (The short message service centre receipt time of the start of care service message - Mobile phone clock time on sending the start of care service message).
  • the calculated durations of care services or the durations recorded by the timer in the mobile phone 2 differ from the durations calculated from the mobile phone 2 clock start service time and end service time, this may be an indication of fraudulent behaviour, or perhaps faulty equipment. Such discrepancies can be flagged for the care manger who can investigate and take the appropriate action.
  • the no contact mode 39 is activated (see Figure 7).
  • a short message is generated and sent 72 to the short message service centre 4.
  • the carer selects from a menu the reason 74 why no contact has occurred.
  • the carer is still given the option of starting a service 40 (see Figure 4) since the client may have simply lost his card 1 and still require the scheduled service performed, or the carer does not require the client to be present to perform the service.
  • the carer can select end care service 61 (see Figure 6) to send a second message including the reason why no contact was made.
  • the simultaneous work 48 (see Figure 4) option is selected and the client card 1 is removed from the dual slot mobile phone 2.
  • the client card 1 is inserted into the mobile phone 2 and a flag is included in the end care service message to indicate that a plurality of carers were present.
  • Figure 9 shows the functions 85 included within the professional profile.
  • the carer can select a limited number of telephone numbers 91 which are stored and can be used and billed to the care agency, for example, the phone number of the care manager.
  • the carer can also view data recorded 95, such as travelling time, travelling distance, working hours and added time 96. These data can be viewed on a daily 97, weekly 98 or monthly 99 basis.
  • the carer is also able to switch from the professional profile 85 to apersonal profile 86.
  • the personal profile allows the dual slot mobile phone 2 to operate as a standard personal mobile phone 2, billing any calls made directly to the carer.
  • the over the air server 5 is a GemMobile Remote Manager (GMRM) platfonn having a HP- UX 11 operating system and an Oracle 8i database (see Figure 1).
  • the over the air server 5 includes a GMRM 7 for receiving and sending short messages, a GMRM database 6 for storing short messages, an application download manager 8, a subscriber import handler 9 to manage card definitions, a register manager 10, an upload manager 11, a cards data database 12, a cards definition database 13 arranged to provide data to the subscriber import handler 9, and a database 14 for storing data relating to the care service transactions.
  • the register manager 10 extracts data relating to the care sendee transactions from the short messages received by the GMRM 7 and registers the data in the database 14.
  • the over the air server 5 can register all data sent from the dual slot mobile phone 2 including the start time and start date of each care service, of each service type and of each of the specific tasks performed, and no contact data.
  • the server 5 can confirm having registered any data received from the mobile phone 2 by sending a message to the mobile phone 2, and can calculate the durations of care services using formulas [1] to [5] above.
  • the over the air server 5 can also create, delete and modify SIM carer card profiles using the subscriber import handler 6 and the card definitions database 7.
  • the SIM card can be updated by the over the air server 5 by sending a short message. This includes the ability to update the carer profile, telephone numbers 91 , service types 41 and no contact reason codes 74.
  • the invention is not limited to this application.
  • the invention can be used by any travelling worker that has to log the time he spends servicing the particular needs of a client, for example, travelling sales men, contract engineers, distribution / logistics workers, chauffeuring services and courier services.

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  • Debugging And Monitoring (AREA)

Abstract

L'invention concerne un système d'enregistrement de données destiné à enregistrer quasiment en temps réel des données concernant des transactions de services entre un prestataire de services et un client, et donner quasiment en temps réel accès aux données de transactions de services à des gestionnaires de prestataires de services. Ledit système d'enregistrement de données est composé d'un dispositif de lecture de cartes de données et de télécommunication (2) comportant une horloge, d'au moins une carte réseau adaptée au dispositif de lecture de cartes de données et de télécommunication (2), ladite carte réseau comportant une application d'enregistrement de données et un profil de prestataire de services, et d'au moins une carte de données client (1) comportant un profil client. Ledit système est conçu de manière que le dispositif de lecture de cartes de données et de télécommunication (2) lit la carte de données client (1), l'application d'enregistrement de données permet à un prestataire de services d'enregistrer électroniquement un instant de départ de services référencé par rapport à l'horloge, et l'application d'enregistrement de données crée et émet un premier message du dispositif de lecture de cartes de données et de télécommunication (2) vers un centre d'émission/réception de messages (4) par l'intermédiaire d'un réseau de télécommunication à ondes électromagnétiques (3), le premier message comportant des données représentant l'instant de départ, un identifiant de prestataire de services fondé sur le profil de prestataire de services, et un identifiant client fondé sur le profil client.
PCT/GB2001/004679 2000-10-20 2001-10-19 Systeme d'enregistrement de donnees Ceased WO2002033595A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002210693A AU2002210693A1 (en) 2000-10-20 2001-10-19 Data logging system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB0025865A GB0025865D0 (en) 2000-10-20 2000-10-20 Data recording device
GB0025865.7 2000-10-20

Publications (2)

Publication Number Publication Date
WO2002033595A2 true WO2002033595A2 (fr) 2002-04-25
WO2002033595A3 WO2002033595A3 (fr) 2003-03-13

Family

ID=9901762

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/GB2001/004679 Ceased WO2002033595A2 (fr) 2000-10-20 2001-10-19 Systeme d'enregistrement de donnees

Country Status (3)

Country Link
AU (1) AU2002210693A1 (fr)
GB (1) GB0025865D0 (fr)
WO (1) WO2002033595A2 (fr)

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB9315448D0 (en) * 1993-07-26 1993-09-08 Rank Xerox Ltd Recording and retrieval of information relevant to the activities of a user
FR2751814B1 (fr) * 1996-07-24 1998-09-25 Gemplus Card Int Systeme de controle et de gestion de services
AU2530099A (en) * 1998-02-12 1999-08-30 Colin Francis Warburg System and method for time sheet assimilation
IL127373A0 (en) * 1998-12-02 1999-10-28 Lavi Natan System for attendance registration of service-workers in movement and a personal attendance registration device for use therein
WO2000041104A2 (fr) * 1998-12-31 2000-07-13 Ct Motion Ltd. Procede et systeme permettant de gerer les employes mobiles

Also Published As

Publication number Publication date
AU2002210693A1 (en) 2002-04-29
GB0025865D0 (en) 2000-12-06
WO2002033595A3 (fr) 2003-03-13

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