[go: up one dir, main page]

WO2002011120A1 - Systeme et procede de communication a commandes vocales - Google Patents

Systeme et procede de communication a commandes vocales Download PDF

Info

Publication number
WO2002011120A1
WO2002011120A1 PCT/US2001/024486 US0124486W WO0211120A1 WO 2002011120 A1 WO2002011120 A1 WO 2002011120A1 US 0124486 W US0124486 W US 0124486W WO 0211120 A1 WO0211120 A1 WO 0211120A1
Authority
WO
WIPO (PCT)
Prior art keywords
voice
content
navigational
objects
natural language
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2001/024486
Other languages
English (en)
Inventor
Brian Ty Graham
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SPEAKLINK Inc
Original Assignee
SPEAKLINK Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by SPEAKLINK Inc filed Critical SPEAKLINK Inc
Priority to AU2001284713A priority Critical patent/AU2001284713A1/en
Publication of WO2002011120A1 publication Critical patent/WO2002011120A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4938—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals comprising a voice browser which renders and interprets, e.g. VoiceXML
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/16—Sound input; Sound output

Definitions

  • the present invention pertains to voice access and interaction with web- based services and content, and, more particularly, to a system and method, including software and software architecture, that enables verbal interaction with computers, mobile devices, voice sites, voice content, and data and web-based services, all via a local and worldwide computer network, such as the Internet.
  • Telephonic communication is convenient, rapid, and provides accessibility to many private and commercial services.
  • Mobile and cellular telephones provide increased access to telephonic communication and, hence have resulted in increased use and reliance on telephonic communications.
  • An area where voice communication has been underutilized is in accessing remote devices, such as computers, electronic messaging, and information and service providers doing business over public computer networks, such as the
  • the present invention provides a system and method for enabling verbal access to and interaction with computers, mobile devices, and voice and data communication services via a computer network, such as the Internet.
  • a computer network such as the Internet.
  • users access the system via a telephonic link, such as by dialing a telephone number to access a voice portal.
  • verbal commands such as keywords
  • the user may access voice messages, electronic mail (e-mail), and computer networks, such as the Internet.
  • e-mail electronic mail
  • computer networks such as the Internet.
  • Access to web sites via existing bookmarks or keywords, e-mail addresses for messaging, as well as utility applications, such as reconfiguring a user's personal parameters in the system is also provided.
  • a method for navigating retrieved web-based content includes translating the web-based content into a natural language voice content for voice applications; dividing the natural language voice content into navigational objects; and associating each navigational object with pre-built navigation options.
  • the method can further include selecting any one of the navigation options by voice to perform the navigation option associated with the navigational object.
  • the method can further include sequentially playing the voice content of the navigational object resulting from the selected navigation option and, at the choice of the user, playing the voice content associated with the navigational object next in sequence or selecting another navigational obj ect.
  • the navigation options can include at least one application option such as e-mail, facsimile, printing, and telephone notification.
  • a method for enabling a caller to transfer to a third-party telephone number after hearing voice advertisements includes providing the voice advertisement for an advertiser; providing a keyword associated with an action of connecting to the advertiser's voice site; providing a keyword to bookmark a link to the advertiser's voice site; carrying out an action associated with the keyword spoken by the user to connect to the advertiser's voice site or to bookmark a link to the advertiser's voice site; and returning to the advertisement.
  • a method for jumping to a link inside a voice portal includes receiving a voice command containing at least two natural language phrases; dividing the at least two natural language phrases into objects that represent an action and an item; translating the objects into corresponding text objects; concatenating the text objects into a hyperlink to a voice site; and executing the hyperlink to the identified link in the voice site.
  • the voice command contains at least three natural language phrases that are divided into three objects, an action object, an item object, and a supplier object.
  • a method of interacting with a voice home page via telephone for providing voice portal access via subscriber voice-mail numbers includes storing user and advertiser information in a voice-content memory; receiving a telephone call from a user; providing the user with options to leave a message or to access voice-based links to a voice website; and responding to the selection by executing the link associated with a command spoken by the user.
  • the method includes capturing the DID number to retrieve user information and to provide the same information to the recipient of the call.
  • a system in accordance with another aspect of the foregoing method, includes a web-based server with a voice browser configured to provide interaction with a voice homepage and to jump to a link in accordance with the foregoing methods.
  • Figure 1 is a diagram of the system architecture formed in accordance with one embodiment of the present invention
  • Figure 2 is a diagram of a voice portal architecture formed in accordance with the present invention
  • Figure 3 is a diagram illustrating the telephonic connection between a caller and a hosting company
  • Figure 4 is a diagram illustrating a representative example of user login to a system formed in accordance with the present invention
  • Figures 5A-5F are diagrams illustrating the Drivelt! application for obtaining driving directions
  • Figure 6 is a diagram illustrating user access to travel-related sites
  • Figure 7 is a diagram illustrating user access to electronic mail and messaging
  • Figure 8 is a diagram illustrating user access to electronic purchasing
  • FIG. 9 is a diagram illustrating the Advertiselt! application
  • Figures 10A-10C are diagrams illustrating the Purchaselt! application.
  • Figures 11 A-l IL are diagrams illustrating the My.Speaklink application.
  • the system 10 of the present invention includes in one embodiment a voice portal architecture 12 that provides interconnectivity with web-based providers and others via a voice portal application 14, a web portal application 16, and with specialized applications that include the Advertiselt! application 18, the Purchaselt! application 20, and the Drivelt! application 22.
  • the My.Speaklink application 24 and the Traffic Speak application 26 provide user customization and subscriber information sharing. It is to be understood that for purposes of this description, the terms "caller,” “user,” and “subscriber” are used interchangeably unless otherwise indicated or as understood from the context.
  • a user can connect to voice site menus 28 via call management software 30 and to various applications, including, as one example, the Drivelt! application 22, as well as connecting to website menus 32 via the Web parser application 34 and the Language application 36.
  • Information and data such as subscriber and caller information, are obtained through the Register/Login application 40, the Purchaselt! application 20, and the Traffic Speak application 26 are stored in the database 44.
  • FIG. 3 An overview of a telephonic connection between a user telephone 46 and a host site 56 is shown in Figure 3.
  • the telephone 46 which can be a land line or a wireless device, is initially connected to a local area network LAN 48 through a telephony server/voice browser 50.
  • a Tl line 42 from the LAN 48 connection is made to the Internet 52 and thence through a hosting company backbone 54 to a hosting company's website 56. This connection is essentially transparent to the caller.
  • a user logs in at the site.
  • One example of login is shown in Figure 4.
  • the user will hear an initial welcome ad 58, which can play for approximately 15 seconds.
  • the user speaks a keyword, which may be a word as indicated in the welcome ad 58, at which point the user is transferred to a site that provides more information about the welcome ad 58.
  • site can be the host site for the vendor of the ad where the user can obtain more information or order services or product.
  • the user then speaks another keyword, such as "Return” or "Back" to return to the previous point in the login process, which in this case would be the welcome ad 58.
  • the user is then connected to the front page or main menu 60 of the host site 56.
  • a submenu ad 62 is played when the user selects a submenu 64 from the front page 60.
  • the user may also hear a targeted "Keyword Ad" 66.
  • additional information is obtained by speaking the keyword, at which time the user is redirected to the keyword's voice site 68.
  • Return to the main menu 60 is effectuated by speaking the appropriate command, e.g., "Return" or Back.”
  • the Web parser application 34 is configured to gather information from the web site and transform it into voice XML.
  • the voice XML can then be played to the user by telephone.
  • the language used i.e., English, French, German, etc., is based on a user's preference. The language selection can be made by the user dynamically or at the time of login.
  • the register/login application 40 identifies a caller using their Caller ID number, which is stored in the database 44.
  • the user registers by entering an address and profile of him/herself.
  • a "voice print" may be recorded of their voice for later voice verification as part of the security procedure.
  • the user can then send feedback to the service.
  • the Purchaselt! application 20 is configured to allow a user to request a product from a vendor's voice site.
  • the user provides necessary information in the fields requested by the voice site in order to complete the purchase.
  • the voice site is required by the system 10 to submit an authorization code in order to complete the transaction.
  • the host site 56 identified as "Speaklink data center" utilizes the stored subscriber profile 70, tracked subscriber purchases 72, and stored subscriber authorizations 74 to provide quick, secure access and seamless transactions.
  • the Purchaselt! architecture is shown more clearly in Figure 10A where the Purchaselt! application 20 resides at the host site data center 56, which includes the stored subscriber profile 70, track subscriber purchases 72, and stored subscriber authorization 74.
  • a partner voice site 76 promotes the product 78 that the subscriber desires to purchase.
  • Authorization for product purchase occurs when the partner voice site 76 sends the partner request code 80 that requests authorization from the host site data center 56.
  • each partner voice site 76 that desires to use the Purchaselt! application 20 service will need to have an authorization code.
  • the code authorizes the transaction.
  • the host site 56 will send the partner voice site 76 the purchasing and profiling information required to make the purchase from the stored subscriber authorizations 74.
  • the subscriber may verify the information using speaker verification.
  • FIG. 5A-5F shown therein is a graphic representation of the voice portal architecture for the Drivelt! application 22.
  • the user initially accesses the service by speaking a key word, such as "drive it.”
  • the Drivelt! application 22 begins the process by asking the user for a starting block number 82.
  • the user then states the numeric block number 82 that they are either located at or are starting from.
  • the application 22 then asks the user for the geographical direction or the front direction 84 of the street if there is a direction preceding the street name.
  • the user responds by speaking direction, e.g., North, South, East, West, Southeast, Southwest, Northwest, or Northeast.
  • the user is then asked to verify whether the street has a numerical or alphabetical street name 86.
  • street name 86 if the user says "alphabetical,” then the application 22 asks for the spelling of the street name or for the user to specify if the street name is already on file. Street names are stored and retrieved from the database 44.
  • the user is asked for the street suffix 88, to which the user responds by stating the appropriate suffix, such as street, court, road, avenue, etc.
  • the user is asked to provide the geographical direction following the street suffix, if there is one, to which the user responds appropriately, e.g., North, South, East, West, Southeast, Southwest, Northwest, or Northeast.
  • the address is then compiled into a complete address by concatenating the block number 82, the front direction 84, street name 86, street suffix 88, and the back direction 90.
  • the end result at this point is a complete USA street address 92, such as 123 North Main Street.
  • the user is then asked for the spelling of the city they are starting from or for the user to say the city name 94 if it is already stored in the database 44. If a new name is spoken, it is stored in the database 44 for future reference.
  • the user is asked to identify the state 96 they are starting from, and after the response is received from the user, the process is complete for obtaining the starting from information.
  • the application 22 then repeats this process to obtain the destination location.
  • the starting and destination addresses are then provided to a submit engine 98, which retrieves returned directions from a map provider, such as MapQuest.com via a convert engine 100 and converge engine 102.
  • the full address 104 is submitted to the map provider via a licensed MapQuest CGI-BIN application.
  • the primary focus of the CGI-BIN application that MapQuest sells via their website is to request the driving directions from the MapQuest.com webservers.
  • the CGI-BIN application 106 returns turn-by-turn driving directions back in raw code 108 form, such as "Turn RT on Main ST N" as shown in Figure 10.
  • the converge engine 102 receives the raw code 108, it is compared against a list of converters such as to make "RT" become “Right,” and so forth.
  • the converge engine 102 contains a master list that does the verbal translation of the converting on-the-fly of the raw code 108, making it plain English for the text-to-speech engine 110 that includes a verbal translation parser 112 that returns the plain English code as shown in Figure 5D.
  • the returned plain English code 114 from the verbal translation parser 112 is then placed in an HTML page Tripplus.htm 116.
  • the user retrieves the turn-by-turn directions via a sequencer 118 that enables the user to say "play,” “rewind,” “forward,” “fast forward,” “skip,” or “pause” to control the playback of the directions.
  • the converge engine 102 is configured to make necessary changes on each turn-by-tum direction to sequence the animation of the directions.
  • the converge engine 102 is thus configured to primarily put in the Tripplus.htm 116 the numbers that correlate to the turns, such as "turn 1,” “turn 2,” “turn 3,” etc.
  • the code found in Tripplus.htm 116 will control the playback to go to "turn 1," “turn 2,” “turn 3,” etc.
  • the CGI-BIN application 106 returns the raw code 108 to the Tripplus.htm 116 HTML page, and it is the function of all three engines - the submit engine 98, the convert engine 100, and the converge engine 102 - to function together to bring the translation into plain English and provide the VCR-like capabilities when piped through a text-to-speech engine 110.
  • the user can direct the output via the Drivelt! engine 120 to external devices such as a phone 122, e-mail 124, fax 126, or a pager 128.
  • the user specifies the device, such as by saying "e-mail," the user is then taken to another page that asks for the name of the user, the username of the user, and the domain name of the user.
  • the directions are then sent to the specified device, such as e-mail 124 via the e-mail address just collected.
  • the user can return to where they left off in the hearing of the directions by speaking a keyword.
  • the user will say "fax,” and they are taken to another page that asks for the fax number and the username.
  • the application 22 then sends the facsimile to the specified number using an outside facsimile-over-internet vendor. If the user says, "pager,” the user is then sent to another page to provide the pager number, PIN, and carrier, and then the application 22 sends an e-mail to the pager provider or dials the pager number as necessary.
  • the system 10 provides a number of functional features that enable users to access virtually website by voice and hear content or transact business.
  • Figures 6 through 8 are graphical representations of three examples, specifically travel, mail, and shopping, respectively.
  • users are able to plan travel and make travel arrangements for flights, buses, trains, ferries, hotels, vacation, car rental, and obtain directions from the websites of the providers, as indicated.
  • users can enter content information by voice to read and reply to e-mail POP accounts to read and reply to voicemail accounts, and, for example, to send a voice greeting via telephone, e-mail, or voicemail.
  • Shopping can be accomplished, as shown in Figure 8, for a variety of goods by accessing the websites of the appropriate vendors.
  • the call flow is a representative example of a user's movement through the system 10 by voice. Voice commands are shown within quotes.
  • the system 10 also provides global keywords or variables that, during any prompt, a subscriber or user can say to get additional information, such as "help,” “menu,” and “options,” as well as those described in more detail below under heading number 4.
  • Speaklink application design a The following are a list of representative specifications for voice portal applications. i. VoxSurf/POP email application 1. ⁇ If new messages ⁇ a. You have [number of new messages]. Here is the first message i. [READ E-MAIL]
  • the system 10 also enables users to directly contact advertisers through
  • the Advertiselt! application 18 As shown in Figure 9, after the user listens to an advertisement through a voice portal, the user says a keyword, such as "Speaklink,” to voice click the ad. At this time the user's responses are tracked by the system 10 as the user elects to either directly connect to the advertiser's voice site or to the advertiser's telephone, or in the alternative, to leave a message on the advertiser's telephone or voice site requesting a call back. In this way, instant connects can be made between users and advertisers with simple spoken commands.
  • This type of advertising through welcome ads, keyword ads, and submenu ads as described above provides high click- throughs, brand exposure, market exposure, instant connection, demographic marketing, and marketing to targeted subjects.
  • the My.Speaklink application 24 contains a number of features to enhance user voice navigation and transactions. For example, a user can have all of their messages such as e-mail and voicemail, as well as their faxes, music, and document files stored in a universal message box 122. As shown in Figure 11 A, this message box 122 can then be accessed by the user through the voice portal application 14 or the web portal application 16. Long-distance messages can be sent via the Internet through VoIP to nonsubscribers, as shown in Figure 1 IB. Home automation is also possible through microphones placed within a user's home and configured to recognize the user's speech. This application can also be used in a user's vehicle. Through the Web parser application 34 and the bookmarking feature, a user can consolidate their personal, work, and other calendars as well as aggregate material provided by outside calendar content vendors 132 as shown in Figure 1 ID.
  • Figures HE and 11F illustrate the user's ability to customize their greetings by speaking a verbal title and sending the greeting to a recipient's voicemail or telephone number.
  • the user may choose from a music element library 134 to choose background sounds, such as a famous star singing Happy Birthday or something similar. Though a user can provide a voice attachment to play a personalized message.
  • Buddy lists shown in Figure 11F, allow a user to send greetings and participate in file sharing with selected friends via a buddy list connector 136.
  • users may bookmark voice sites, as shown in
  • FIG. 111 illustrates the feature of extended mail accounts, which enables a user to send e-mails to multiple POP e-mail accounts 148.
  • FIG 11J illustrates another important feature of the present invention, the voice homepage for a user.
  • a consumer calls a subscriber, such as a business, and the telephone is answered by the host site 56 through the host site voice portal 150.
  • the voice portal 150 replaces the traditional voicemail.
  • the consumer can then leave a message, enter into a business transaction, or retrieve information from the subscriber site.
  • the voice homepage checks to see if the caller is a user of the host site voice portal 150 and, if so, they do not have to log in to become part of the same network. This facilitates faster connections and transactions among subscribers.
  • the Traffic Speak application 26 is shown in Figure 1 IL where the voice portal 14 and web portal 16 cooperate to track the consumer and build demographics about the consumer, as described throughout above.
  • the system of the present invention also provides a method for navigating retrieved web-based content.
  • the method includes steps of translating the web-based content into a natural language voice content for voice applications; dividing the natural language voice content into navigational objects; associating each navigational object with the pre-built navigation options; and selecting any one of the navigation options by voice to perform the navigation option associated with the navigational objects.
  • each phrase of a natural language voice content would comprise a navigational object.
  • Each object would then be associated with certain options available to the user for either reviewing the content of that object or moving to other objects within the natural language voice content. These could include VCR-like capabilities, such as start, pause, fast forward, reverse, fast reverse, stop, return to the beginning, and fast forward to the end.
  • the user may also bookmark the object for later retrieval.
  • the navigational objects can include applications, such as voice-mail, e-mail, facsimile, telephone, and the like.
  • the system is configured to return a user to the calling application once a called application is completed. For instance, after a navigational object is sent to e-mail, the system automatically returns the user to the navigational object, and additional applications or navigational objects can be chosen, such as sending the navigational object or the related voice content, as appropriate, to a facsimile or a printer or even to a telephone.

Landscapes

  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Human Computer Interaction (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Strategic Management (AREA)
  • Finance (AREA)
  • Signal Processing (AREA)
  • Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Game Theory and Decision Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un système et un procédé permettant un accès (30) verbal à une interaction (22,30,34,36) avec des ordinateurs, des dispositifs mobiles, des sites (28) vocaux, du contenu vocal, des données (44) et des services (32) web. Le système comprend un moteur de navigation permettant aux usagers de revoir (38) du contenu web à l'aide de fonctions du type VCR, incluant des commandes d'arrêt, de pause, d'avance rapide et de retour ; et des fonctions de mise en signet et de saut rapide vers des liens d'autres sites. Ce système permet à des abonnés, p. ex. clients et vendeurs, d'effectuer des transactions (20,26,40) de manière rapide et efficace.
PCT/US2001/024486 2000-08-02 2001-08-02 Systeme et procede de communication a commandes vocales Ceased WO2002011120A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001284713A AU2001284713A1 (en) 2000-08-02 2001-08-02 System and method for voice-activated web content navigation

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US22269000P 2000-08-02 2000-08-02
US60/222,690 2000-08-02

Publications (1)

Publication Number Publication Date
WO2002011120A1 true WO2002011120A1 (fr) 2002-02-07

Family

ID=22833277

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/024486 Ceased WO2002011120A1 (fr) 2000-08-02 2001-08-02 Systeme et procede de communication a commandes vocales

Country Status (2)

Country Link
AU (1) AU2001284713A1 (fr)
WO (1) WO2002011120A1 (fr)

Cited By (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7289960B2 (en) 2001-10-24 2007-10-30 Agiletv Corporation System and method for speech activated internet browsing using open vocabulary enhancement
US7324947B2 (en) 2001-10-03 2008-01-29 Promptu Systems Corporation Global speech user interface
US20080086303A1 (en) * 2006-09-15 2008-04-10 Yahoo! Inc. Aural skimming and scrolling
US7428273B2 (en) 2003-09-18 2008-09-23 Promptu Systems Corporation Method and apparatus for efficient preamble detection in digital data receivers
US7519534B2 (en) 2002-10-31 2009-04-14 Agiletv Corporation Speech controlled access to content on a presentation medium
US7653748B2 (en) * 2000-08-10 2010-01-26 Simplexity, Llc Systems, methods and computer program products for integrating advertising within web content
US7729910B2 (en) 2003-06-26 2010-06-01 Agiletv Corporation Zero-search, zero-memory vector quantization
US8321427B2 (en) 2002-10-31 2012-11-27 Promptu Systems Corporation Method and apparatus for generation and augmentation of search terms from external and internal sources
USRE44326E1 (en) 2000-06-08 2013-06-25 Promptu Systems Corporation System and method of voice recognition near a wireline node of a network supporting cable television and/or video delivery
US9978366B2 (en) 2015-10-09 2018-05-22 Xappmedia, Inc. Event-based speech interactive media player
US10152975B2 (en) 2013-05-02 2018-12-11 Xappmedia, Inc. Voice-based interactive content and user interface
US10175060B2 (en) 2016-09-06 2019-01-08 Microsoft Technology Licensing, Llc Translation of verbal directions into a list of maneuvers
US10373614B2 (en) 2016-12-08 2019-08-06 Microsoft Technology Licensing, Llc Web portal declarations for smart assistants

Citations (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5726984A (en) * 1989-01-31 1998-03-10 Norand Corporation Hierarchical data collection network supporting packetized voice communications among wireless terminals and telephones
GB2317070A (en) * 1996-09-07 1998-03-11 Ibm Voice processing/internet system
US5761312A (en) * 1995-06-07 1998-06-02 Zelikovitz, Deceased; Joseph Enhanced individual intelligent communication platform for subscribers on a telephone system
US5794193A (en) * 1995-09-15 1998-08-11 Lucent Technologies Inc. Automated phrase generation
US5870549A (en) * 1995-04-28 1999-02-09 Bobo, Ii; Charles R. Systems and methods for storing, delivering, and managing messages
US5915001A (en) * 1996-11-14 1999-06-22 Vois Corporation System and method for providing and using universally accessible voice and speech data files
US5996006A (en) * 1996-11-08 1999-11-30 Speicher; Gregory J. Internet-audiotext electronic advertising system with enhanced matching and notification
US6044403A (en) * 1997-12-31 2000-03-28 At&T Corp Network server platform for internet, JAVA server and video application server
US6078886A (en) * 1997-04-14 2000-06-20 At&T Corporation System and method for providing remote automatic speech recognition services via a packet network
US6081780A (en) * 1998-04-28 2000-06-27 International Business Machines Corporation TTS and prosody based authoring system
US6240391B1 (en) * 1999-05-25 2001-05-29 Lucent Technologies Inc. Method and apparatus for assembling and presenting structured voicemail messages

Patent Citations (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5726984A (en) * 1989-01-31 1998-03-10 Norand Corporation Hierarchical data collection network supporting packetized voice communications among wireless terminals and telephones
US5870549A (en) * 1995-04-28 1999-02-09 Bobo, Ii; Charles R. Systems and methods for storing, delivering, and managing messages
US5761312A (en) * 1995-06-07 1998-06-02 Zelikovitz, Deceased; Joseph Enhanced individual intelligent communication platform for subscribers on a telephone system
US5794193A (en) * 1995-09-15 1998-08-11 Lucent Technologies Inc. Automated phrase generation
GB2317070A (en) * 1996-09-07 1998-03-11 Ibm Voice processing/internet system
US5996006A (en) * 1996-11-08 1999-11-30 Speicher; Gregory J. Internet-audiotext electronic advertising system with enhanced matching and notification
US5915001A (en) * 1996-11-14 1999-06-22 Vois Corporation System and method for providing and using universally accessible voice and speech data files
US6078886A (en) * 1997-04-14 2000-06-20 At&T Corporation System and method for providing remote automatic speech recognition services via a packet network
US6044403A (en) * 1997-12-31 2000-03-28 At&T Corp Network server platform for internet, JAVA server and video application server
US6081780A (en) * 1998-04-28 2000-06-27 International Business Machines Corporation TTS and prosody based authoring system
US6240391B1 (en) * 1999-05-25 2001-05-29 Lucent Technologies Inc. Method and apparatus for assembling and presenting structured voicemail messages

Cited By (37)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
USRE44326E1 (en) 2000-06-08 2013-06-25 Promptu Systems Corporation System and method of voice recognition near a wireline node of a network supporting cable television and/or video delivery
US7653748B2 (en) * 2000-08-10 2010-01-26 Simplexity, Llc Systems, methods and computer program products for integrating advertising within web content
US10257576B2 (en) 2001-10-03 2019-04-09 Promptu Systems Corporation Global speech user interface
US11070882B2 (en) 2001-10-03 2021-07-20 Promptu Systems Corporation Global speech user interface
US10932005B2 (en) 2001-10-03 2021-02-23 Promptu Systems Corporation Speech interface
US11172260B2 (en) 2001-10-03 2021-11-09 Promptu Systems Corporation Speech interface
US8983838B2 (en) 2001-10-03 2015-03-17 Promptu Systems Corporation Global speech user interface
US8005679B2 (en) 2001-10-03 2011-08-23 Promptu Systems Corporation Global speech user interface
US9848243B2 (en) 2001-10-03 2017-12-19 Promptu Systems Corporation Global speech user interface
US8407056B2 (en) 2001-10-03 2013-03-26 Promptu Systems Corporation Global speech user interface
US7324947B2 (en) 2001-10-03 2008-01-29 Promptu Systems Corporation Global speech user interface
US8818804B2 (en) 2001-10-03 2014-08-26 Promptu Systems Corporation Global speech user interface
US7289960B2 (en) 2001-10-24 2007-10-30 Agiletv Corporation System and method for speech activated internet browsing using open vocabulary enhancement
US9626965B2 (en) 2002-10-31 2017-04-18 Promptu Systems Corporation Efficient empirical computation and utilization of acoustic confusability
US10748527B2 (en) 2002-10-31 2020-08-18 Promptu Systems Corporation Efficient empirical determination, computation, and use of acoustic confusability measures
US8862596B2 (en) 2002-10-31 2014-10-14 Promptu Systems Corporation Method and apparatus for generation and augmentation of search terms from external and internal sources
US12067979B2 (en) 2002-10-31 2024-08-20 Promptu Systems Corporation Efficient empirical determination, computation, and use of acoustic confusability measures
US9305549B2 (en) 2002-10-31 2016-04-05 Promptu Systems Corporation Method and apparatus for generation and augmentation of search terms from external and internal sources
US8321427B2 (en) 2002-10-31 2012-11-27 Promptu Systems Corporation Method and apparatus for generation and augmentation of search terms from external and internal sources
US8959019B2 (en) 2002-10-31 2015-02-17 Promptu Systems Corporation Efficient empirical determination, computation, and use of acoustic confusability measures
US11587558B2 (en) 2002-10-31 2023-02-21 Promptu Systems Corporation Efficient empirical determination, computation, and use of acoustic confusability measures
US10121469B2 (en) 2002-10-31 2018-11-06 Promptu Systems Corporation Efficient empirical determination, computation, and use of acoustic confusability measures
US7519534B2 (en) 2002-10-31 2009-04-14 Agiletv Corporation Speech controlled access to content on a presentation medium
US8185390B2 (en) 2003-06-26 2012-05-22 Promptu Systems Corporation Zero-search, zero-memory vector quantization
US7729910B2 (en) 2003-06-26 2010-06-01 Agiletv Corporation Zero-search, zero-memory vector quantization
US7428273B2 (en) 2003-09-18 2008-09-23 Promptu Systems Corporation Method and apparatus for efficient preamble detection in digital data receivers
US9087507B2 (en) * 2006-09-15 2015-07-21 Yahoo! Inc. Aural skimming and scrolling
US20080086303A1 (en) * 2006-09-15 2008-04-10 Yahoo! Inc. Aural skimming and scrolling
US11373658B2 (en) 2013-05-02 2022-06-28 Xappmedia, Inc. Device, system, method, and computer-readable medium for providing interactive advertising
US10157618B2 (en) * 2013-05-02 2018-12-18 Xappmedia, Inc. Device, system, method, and computer-readable medium for providing interactive advertising
US10152975B2 (en) 2013-05-02 2018-12-11 Xappmedia, Inc. Voice-based interactive content and user interface
US10706849B2 (en) 2015-10-09 2020-07-07 Xappmedia, Inc. Event-based speech interactive media player
US10475453B2 (en) 2015-10-09 2019-11-12 Xappmedia, Inc. Event-based speech interactive media player
US9978366B2 (en) 2015-10-09 2018-05-22 Xappmedia, Inc. Event-based speech interactive media player
US11699436B2 (en) 2015-10-09 2023-07-11 Xappmedia, Inc. Event-based speech interactive media player
US10175060B2 (en) 2016-09-06 2019-01-08 Microsoft Technology Licensing, Llc Translation of verbal directions into a list of maneuvers
US10373614B2 (en) 2016-12-08 2019-08-06 Microsoft Technology Licensing, Llc Web portal declarations for smart assistants

Also Published As

Publication number Publication date
AU2001284713A1 (en) 2002-02-13

Similar Documents

Publication Publication Date Title
US8849659B2 (en) Spoken mobile engine for analyzing a multimedia data stream
US9477971B2 (en) Providing contextual information for spoken information
US6400806B1 (en) System and method for providing and using universally accessible voice and speech data files
US6658389B1 (en) System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features
US9185215B2 (en) Performing actions for users based on spoken information
US7457397B1 (en) Voice page directory system in a voice page creation and delivery system
US6895084B1 (en) System and method for generating voice pages with included audio files for use in a voice page delivery system
US9020107B2 (en) Performing actions for users based on spoken information
US7334050B2 (en) Voice applications and voice-based interface
US7477909B2 (en) System and method for conducting a search using a wireless mobile device
KR100798574B1 (ko) 위치 기반 서비스 시스템을 위한 광고 캠페인 및 비즈니스 목록
KR100585347B1 (ko) 위치 기반의 서비스 제공 방법 및 위치 기반의 서비스 시스템
JP2003169147A (ja) 顧客応答システム及び方法
US20090172108A1 (en) Systems and methods for a telephone-accessible message communication system
US20070203735A1 (en) Transaction Enabled Information System
US20150134340A1 (en) Voice internet system and method
AU2002256369A1 (en) Location-based services
US20050055310A1 (en) Method and system for accessing information within a database
WO2002011120A1 (fr) Systeme et procede de communication a commandes vocales
US20080144783A1 (en) System and method generating voice sites
US20070208564A1 (en) Telephone based search system
CN1316076A (zh) 通过用户轮廓文件驱动将超级链接变换成统一资源定位符
KR20110064843A (ko) 휴대폰을 이용하여 정보를 요청하고 제공받는 방법.
Duggan Revenue Opportunities in the Voice Enabled Web

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AE AG AL AM AT AU AZ BA BB BG BR BY BZ CA CH CN CO CR CU CZ DE DK DM DZ EC EE ES FI GB GD GE GH GM HR HU ID IL IN IS JP KE KG KP KR KZ LC LK LR LS LT LU LV MA MD MG MK MN MW MX MZ NO NZ PL PT RO RU SD SE SG SI SK SL TJ TM TR TT TZ UA UG US UZ VN YU ZA ZW

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): GH GM KE LS MW MZ SD SL SZ TZ UG ZW AM AZ BY KG KZ MD RU TJ TM AT BE CH CY DE DK ES FI FR GB GR IE IT LU MC NL PT SE TR BF BJ CF CG CI CM GA GN GQ GW ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

122 Ep: pct application non-entry in european phase
NENP Non-entry into the national phase

Ref country code: JP