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WO2002065745A1 - Association de contexte pour multimedia au moyen d'informations de balisage - Google Patents

Association de contexte pour multimedia au moyen d'informations de balisage Download PDF

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Publication number
WO2002065745A1
WO2002065745A1 PCT/IN2001/000017 IN0100017W WO02065745A1 WO 2002065745 A1 WO2002065745 A1 WO 2002065745A1 IN 0100017 W IN0100017 W IN 0100017W WO 02065745 A1 WO02065745 A1 WO 02065745A1
Authority
WO
WIPO (PCT)
Prior art keywords
markups
multimedia
user
context
telephone
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/IN2001/000017
Other languages
English (en)
Inventor
Sivashunmugam Columbus
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to PCT/IN2001/000017 priority Critical patent/WO2002065745A1/fr
Publication of WO2002065745A1 publication Critical patent/WO2002065745A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/56Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H04M3/567Multimedia conference systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/006Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer

Definitions

  • This invention in general relates to Multimedia conferencing. More particularly this invention relates, to a method and apparatus for recreating a multimedia conference, in part or whole, real time or off-line, on the fly from segments created in distributed environment from different users in different times, contributing to offline discussion among the participants of the conference. Preciously this invention relates to context association devices for Multimedia using mark-up.
  • Email The use of email is prevalent and in a way has become a necessity. Email, short for electronic mail, has become the way of communication whether it is for official or personal use. Email allows any person with Internet access to send written messages, files and pictures to any other person with Internet access, anywhere in the world. Internet mail delivery works through what is called a client-server system.
  • the email server is used to store email messages l ' rom the Internet.
  • the email client software a program installed in the PC or the web browser itself, is used to retrieve messages from the email server. An individual can reply to an e-mail by either creating a new message or by inserting new information in the existing e-mail.
  • Voice Mail A Voice mail system enables a person to send and receive voice across the Internet. Voice mail needs Multimedia PC and voice mail client software to record, playback, and send and receive voice mails. A voice mail server stores messages and makes them available to the user in several ways. The user can access voice mails using a PC, telephone, or a mobile Internet device. Call centers, which are based on voice mail, handle a company's customer service by providing automated call back and answering feature, product inquiries and product / technical support.
  • Chat programs enable a person to instantly communicate with people in real-time.
  • Chal application lets a user to communicate to another user connected to the Internet either in the form of text or voice.
  • To use chat the user has to enter some simple information and then pick a "room” from the many standard and user-created subjects.
  • a "room” contains group of users who discuss about common topics that include news, finance, and entertainment. Chat can also be used to send private messages.
  • a newsgroup is a discussion about a particular subject consisting of notes written to a central Internet site and redistributed through Usenet, a worldwide network of news discussion groups. The collection of posted notes on each subject is known as a newsgroup. Most newsgroups are hosted on Internet-connected servers, but they can also be hosted from servers that are not part of the Internet. Message boards, similar to discussion groups, lets a user to express an opinion and read what others have to say on it.
  • Universal Messaging Services enable a user to access messages in any format, no matter how those messages were sent.
  • the user can listen to e-mail or fax messages by phone, oi read voice mail messages on computer, hand-held personal digital assistant or TV.
  • Ail incoming messages reside in single place in an Internet Protocol-based network, in the form in which they were sent.
  • When the user decides to retrieve the messages they arc converted into the form the user wishes at the time - voice or text, and delivered to one place.
  • Markups are digitized representation of the link between 2 multimedia segments. Digitized markups can be used to prepare messages containing multimedia segments for subsequent handling in a business process. Digitized markups provide additional benefits lhat existing tools or applications do not:
  • Digitized markups can be added, moved, and deleted at will without altering the original content. • The attributes of digitized markups (such as position, color, size, text, and visibility) can be readily modified.
  • Digitized markups can be linked to multimedia segments, to other files or documents on the user's system, or to Universal Resource Locators (URLs) on the World Wide Web. Such markups become hypermedia jumps, similar to those encountered on the Web.
  • Groups of digitized markups can be named. The named groups can then be selectively acted upon.
  • Markups for multimedia segments can be saved separate from the multimedia data.
  • the marks can then be merged with the multimedia data on the fly to create a chain of multimedia scgmenls forming an offline conference consisting of synchronized multimedia segments.
  • Linked markups function as hypermedia jumps when they are accessed from a device. Markup functions provide tools for making and manipulating markups. Depending on multimedia segment and the device used to access them, the end user can:
  • Markup groups make it possible to organize and manage digitized markups, giving the end user the capability to: • Logically organize markups into functional groups; for example, Positive Review of a book, Negative Review of a book, and so on.
  • a group can contain one or more markups and multiple groups can be associated with a single image / visualization.
  • Voice Links are markups that function the same as hypertext jumps typically encountered in help systems and on the World Wide Web. They provide a way to navigate within multimedia segments, documents and to Web pages.
  • Voice Links When accessed, Voice Links become hypermedia jumps. When users click on them, the destination multimedia segment appears.
  • Context Associate Application for Multimedia enables a user to insert voice or a multimedia segment when listening to a message. The user is able to insert voice at any desired position of the message being played, just like typing text between sentences. Context Associate Application for Multimedia then creates a Segment for the inserted voice, and send it to the server, where it is marked and linked to the respective multimedia segment.
  • Context Associate Application for Multimedia When a user sends new message or replies to a message, Context Associate Application for Multimedia creates what is called as "Voice Segments". Voice Segments are digitized stored representation of voice. Context Associate Application for Multimedia maintains threading information for every Voice Segment, by marking them and linking them to other Voice Segments whenever the user wants (see Figure 3). This way a user can post voice messages and have other users leave opinions on the same message in the server.
  • Context Associate Application for Multimedia enables a user to insert voice when listening to a message. The user is able to insert voice at any desired position of the voice message being played, just like typing text between sentences. Context Associate Application for Multimedia then creates a Voice Segment for the inserted voice, and sends it to the server, where it is marked and linked to the respective voice segment.
  • Context Associate Application for Multimedia integrates text and voice in one display .by synchronizing the voice segments with the text. For example, a user might want to display relevant text while he/she is speaking on a topic. With Context Associate Application for Multimedia, the user is able to add text to the Voice Segment at the desired time and duration. This enables users to view messages in presentation style and improve clarity and user interaction.
  • Context Associate Application for Multimedia allows filtering of voice segments (with text and graphics).
  • the user can search for specific information based on criteria, select the preferred information from the search result by point and click interface, and listen to it righl away.
  • the figure below ( Figure 6) shows collection of voice segments posted by 4 users and voice segments of 2 users selected for listening.
  • Conversational Style Context Associate Application for Multimedia users are able to access conversational slyle information at any time, since all voice messages are stored in a central server along with the marked links that point to other voice segments.
  • a user might need important information on a certain topic, and post message that contains series of questions. Any user who accesses the message can listen to the questions and insert answers at the end of each question.
  • the voice message is played again, it is conversational style, with set of questions and answers played in the right sequence.
  • Context Association Application for multimedia devices using markup comprising a multimedia server being connected to data base through a data access, the said multimedia server having accesses to telephone, mobile, PC through Public switch Telephone network, wireless network and through Public switched network gateway, WAP gateway and Internet respectively such that the system acts as a tool or an application that helps to enable insertion of multimedia objects in an audio, text or video message received through any device like telephone, PC or a mobile telephone / PDA / device, record and /or replay or send the modified / grouped message.
  • FIG. 1 illustrates the currently preferred architecture of Context Associate Application for Multimedia
  • FIG. 2 is a block diagram describing the modular flow within Context Associate Application
  • FIG. 3 illustrates the significance of digitized markup in accordance with the invention
  • FIG. 4 illustrates the significance of an inserted multimedia object in accordance with the invention
  • FIG. 5 illustrates the significance of the multiple multimedia insertions at different points according to the timeline in accordance to the invention
  • FIG. 1 illustrates the currently preferred architecture of Context Association Application for Multimedia along with the different devices through which anyone can get connected to Context Association Devices for Multimedia in accordance with this innovation.
  • Context Association Application for Multimedia can be contacted through an Internet / Intranet or a wireless domain using a PC, mobile Internet device or a telephone.
  • Context Association Application for . Multimedia enables users to store and retrieve text, image and audio data in the server across the different domains specified above.
  • FIG.l illustrates the various current means, method and mode by which one can have access to the Context Association Application.
  • a Telephone client (1) can access the Context Associate Application through a unique telephone number.
  • the telephone client gets connected through a Public Switched Telephone Network Line (4) (PSTN) through which the telephone access is made possible with the Context Association Application.
  • PSTN gateway (6) can either be a hardware or software and is directly connected to the Internet.
  • a client with a Mobile Internet device (2) can access the Context Association Application either via telephone or his miniature browser window through the Internet, a wireless / cellular network (5) is made available through which wireless access is made possible.
  • the Wireless Access Protocol (WAP) gateway (7) can either be a hardware or software and is also directly connected to the Internet.
  • WAP Wireless Access Protocol
  • the PC client can also be an Intranet client considering that the Context Associate Application has been installed in an Intranet setup.
  • the Internet (8) is the primary medium through which clients get access to Context Associate Devices for Multimedia.
  • a logical data access layer (10) communicates with a central repository of data storage (1 1).
  • the central repository for data storage (10) is commonly known as the database.
  • the data can be any multimedia object.
  • FIG.2 is a block diagram that describes the functional modules within the audio Context
  • the database (11) is where all information is stored.
  • Context Associate Application Server (9) authenticates clients and checks their validity.
  • Message Manager (13) is the module that processes the client messages and makes it intelligent.
  • the Client Manager (14) is that which interacts with the clients and processes their requests.
  • Application (18) is the backbone of the entire invention.
  • FIG. 3 illustrates that digital markups form the crux of the invention.
  • Multimedia Segments ( 1 ) are digitized stored representation of multimedia objects.
  • the figure 3 shows a multimedia segment (19) to which digitized markup are applied to.
  • a media link (20) is a point at which another multimedia segment (19) can be linked.
  • the figurer also shows a logical thread (21).
  • the invention maintains this threading information for every Multimedia Segment ( 19), with the help of markups and links them to other Multimedia Segments (19) upon the request of the user. This way a user can post messages and have other users leave opinions on the same message in the server.
  • FIG. 4 illustrates the significance of an inserted multimedia object in accordance with the invention.
  • the original Multimedia Segment (22) can be viewed or heard depending on its type.
  • Another Multimedia Segment (23) that is to be inserted into the original Multimedia Segment using a digitized markup (24) is also shown.
  • the digitized markup (24) enables an insertion of a Multimedia Segment.
  • the final Multimedia Segment (25), which is a combination of the other two Multimedia Segments, is shown. In this way a user can insert a multimedia segment at any desired position of any mutlimedia segment being played just like typing text between sentences.
  • FIG. 5 illustrates the significance of the multiple multimedia insertions at different points according to the timeline in accordance to the invention.
  • Multiple users 26, 27, 28, 29
  • the time line (30) is also shown along with the filtered segment (31).
  • the invention allows filtering of Mutlimedia segments.
  • the user can search for specific information based on a criterion, select the preferred information from the search result by point and click interface, and listen to it instantly.

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé et un appareil permettant d'associer des liens sensibles au contexte à des objets multimédias au moyen d'informations de balisage. Des balises peuvent être utilisées pour préparer des messages contenant des segments multimédias en vue d'un traitement ultérieur dans un processus commercial. Les balises pour les segments multimédias sont stockées séparément des données multimédias et peuvent être jointes ultérieurement à ces données multimédias à la volée pour créer une chaîne de segments multimédias formant une conférence hors ligne, constituée de segments multimédias synchronisés, permettant à l'utilisateur final d'effectuer des actions prédéfinies et de formuler des demandes d'information insensibles au temps sans perte de contexte. Ces actions prédéfinies comprennent l'ajout, l'effacement et la modification de balises à volonté sans altération du contenu de départ, l'organisation logique des balises et l'action sélective sur ces balises. Les balises fonctionnent comme des sauts hypermédias et les segments multimédias liés par des balises sont accessibles à partir de dispositifs tels que des ordinateurs, des téléphones et des dispositifs Internet sans fil.
PCT/IN2001/000017 2001-02-15 2001-02-15 Association de contexte pour multimedia au moyen d'informations de balisage Ceased WO2002065745A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/IN2001/000017 WO2002065745A1 (fr) 2001-02-15 2001-02-15 Association de contexte pour multimedia au moyen d'informations de balisage

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/IN2001/000017 WO2002065745A1 (fr) 2001-02-15 2001-02-15 Association de contexte pour multimedia au moyen d'informations de balisage

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009029328A1 (fr) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Messages d'accueil vidéo pour systèmes de messagerie vocale

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999017235A1 (fr) * 1997-10-01 1999-04-08 At & T Corp. Procede et appareil permettant de stocker et d'extraire des donnees d'intervalles etiquetees pour des enregistrements multimedia
EP0969687A1 (fr) * 1998-07-02 2000-01-05 AT&T Corp. Système de conférence multicast IP et de réservation basé sur Internet

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1999017235A1 (fr) * 1997-10-01 1999-04-08 At & T Corp. Procede et appareil permettant de stocker et d'extraire des donnees d'intervalles etiquetees pour des enregistrements multimedia
EP0969687A1 (fr) * 1998-07-02 2000-01-05 AT&T Corp. Système de conférence multicast IP et de réservation basé sur Internet

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009029328A1 (fr) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Messages d'accueil vidéo pour systèmes de messagerie vocale
US8032122B2 (en) 2007-08-31 2011-10-04 At&T Mobility Ii Llc Systems and methods for providing enhanced voicemail services
US8406743B2 (en) 2007-08-31 2013-03-26 At&T Mobility Ii Llc Systems and methods for consolidating wireline and wireless voicemail boxes
US8843117B2 (en) 2007-08-31 2014-09-23 At&T Mobility Ii Llc Voicemail archival and forwarding functionality for communications networks and devices
US8923825B2 (en) 2007-08-31 2014-12-30 At&T Mobility Ii Llc Enhanced messaging with language translation feature
US8977241B2 (en) 2007-08-31 2015-03-10 At&T Mobility Ii Llc Voicemail forwarding functionality for communications networks
US9210558B2 (en) 2007-08-31 2015-12-08 At&T Mobility Ii Llc Updating voicemail with selective establishment of PDP contexts and data sessions
USRE46952E1 (en) 2007-08-31 2018-07-10 Nuance Communications, Inc. Systems and methods for consolidating wireline and wireless voicemail boxes

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