WO2002044968A1 - Device and method for providing plant arrangement service - Google Patents

Abstract

A host center (2) for providing a service of plant arrangement such as flower arrangement comprising a reception management unit (4) for receiving a service use request sent from a client terminal (1), a commodity computer (12) for receiving arrangement data about a plant arrangement commodity created through the client terminal (1) according to the client's taste through the client terminal (1) and creating order data about the plant arrangement commodity, and an order management unit (5) for transmitting the created order data to a company terminal (21).

Description

 Specification

Apparatus and method for providing plant arrangement service

 The present invention relates to an apparatus and a method for providing an arrangement service of a plant (plant) such as a fresh flower and a plant using a network.

Background art

 When a customer goes to a retailer that sells a bouquet for a gift or party, or a plant for planting at home (hereinafter referred to as a "bouquet") and purchases it, At the store, the sales staff asks the customer for an overview of the product (such as the use of the bouquet and the budget), and the store combines the various types of fresh flowers that are purchased and displayed on the day, and is used on the spot. They make bouquets, propose them to customers, and sell them. In other words, the customer leaves much of the merchandise details on how to combine the fresh flowers that make up the bouquet (so-called bouquet arrangements).

 For this reason, the bouquet created by the sales staff on the spot may not meet the customer's preference. In addition, it is difficult for the customer to explain in detail to the sales staff at the store even if he wants to produce more individuality, and even if the explanation is given, it is not sufficiently transmitted to the sales staff. Often.

The same applies to bouquet catalog sales. When a customer refers to a catalog and selects a bouquet from the products listed on it, when placing an order, the bouquet listed in that catalog will Does not always fully meet the tastes of

 In the past, there was no way for customers to arrange bouquets according to their preferences when purchasing bouquets, and there was a problem that customers did not always purchase bouquet products with high satisfaction. You.

 At dealers, we strive to purchase the right amount of appropriate products by formulating sales plans based on forecasts of various factors, taking into account the weather, seasons, national events such as Bon Festival and New Year. I have. Still, fresh flowers and other commodities may not be able to avoid problems similar to fresh food, for example. For example, if you purchase an expensive product but cannot buy from the customer at that price, you need to make a huge price cut very early to secure any sales. If unsold even if the price is reduced, the only option is to dispose of it.

 When the frequency of unsold products increases, retailers of fresh flowers, etc. have to set prices in advance in consideration of profits and losses, and expensive products become even more expensive. . Needless to say, this is a factor that diminishes customers' appetite. As a result, the distribution of goods has been slowed down, and sales have fallen sharply.

The present invention has been made in view of such circumstances, and enables customers to arrange fresh flowers and other plants according to their preferences and purchase products with a high degree of satisfaction. Distributors and others can benefit both customers and distributors by providing stable products, promoting sales of expensive products, and achieving efficient purchasing. The purpose of the present invention is to provide a device and a method for realizing the services of the plant arrangement.

Disclosure of the invention

 An apparatus according to the present invention is connected to a customer terminal and a trader terminal via a network, and provides a service of plan arrangement. In the apparatus, a service is provided from the customer terminal via the network. Customer reception means for receiving the use request, and prompting the customer terminal, which has received the service use request, for inputting an arrangement using a combination of a plurality of unit product data, and at the customer terminal. Plant arrangement processing means for receiving the results of the arrangement input and generating order arrangement product order data based on the input results, and receiving the service use request. Displaying the plurality of vendor information on the selected customer terminal and prompting the selection of at least one vendor, and associating the selected vendor information with the order data. And means for selecting a supplier for storing the information.

A method according to the present invention is a method for providing a plant arrangement service to a customer terminal connected via a network, the method comprising: providing a service arrangement request from the customer terminal via the network. And prompts the customer terminal that has received the service use request to enter an arrangement by combining a plurality of unit product data, and receives the result of the arrangement input made at the customer terminal, Based on the received input result, order data of the plant arrangement product is generated, and a plurality of vendor information is displayed on the customer terminal receiving the service use request. And prompting the user to select at least one trader based on the display, and transmitting the order data to the terminal of the selected trader via the network.

BRIEF DESCRIPTION OF THE FIGURES

 FIG. 1 is a block diagram showing a configuration of a system for providing a plant arrangement service according to an embodiment of the present invention.

 Figure 2 shows an example of the screen area for selecting the basic services of the plant arrangement.

 Figure 3 shows an example of a screen area that displays a list of vendors for selecting arrangement vendors (ordering).

 Figure 4 shows an example of a screen area for selecting a package in bouquet arrangement work.

 Fig. 5 shows an example of a screen for arranging bouquets. Fig. 6 shows an example of a screen for specifying how to receive arrangement products.

 Figure 7 shows an example of a screen for specifying how to receive arrangement products.

 Figure 8 shows an example of a screen for specifying the payment method for arrangement goods.

BEST MODE FOR CARRYING OUT THE INVENTION

 Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing a configuration of a system for providing a service of a plant arrangement according to an embodiment of the present invention. This system is used for plants (planting, etc.) This service provides, for example, an Internet-based arrangement service for the customer terminal 1, the host center 2, and the contractor 20. It is composed of terminals (trader terminals 21, 23, or 24).

 A customer terminal 1 comprising a computer or a telephone having an information communication function accesses a host center 2 that provides a plant arrangement service through a network, and connects to a host center 2. Various types of information communication related to the use of the services of the plant arrangement are configured between them. Further, the customer terminal 1 is provided with a monitor as display means for displaying characters, images, and the like, and a mouse or keyboard as input means for a user to perform an operation input or the like.

 Further, the customer terminal 1 has a graphical user interface (GUI), and requests the host center 12 to use the service for planning arrangements to the host center 12 using the GUI. It has various functions related to service use, such as job work, selection of vendors, purchase instructions for arrangement products, delivery instructions, and payment method instructions.

In the present embodiment, the client terminal 1 dynamically acquires a program, data, and the like for realizing the functions related to the use of the service from the host center 2 via a network. In this case, there is no need for the user to manually install the dedicated software for providing the service at the customer terminal 1. In addition, the function related to the service use is realized. At least a part of the program and data for the program may be installed in the customer terminal 1 from the recording medium. In this case, the load on the host center 2 can be reduced.

 According to such a program, the customer terminal 1 connects to the host center 2 in accordance with an instruction from the user, and transmits a plan using a transmission means for transmitting a service use request of the plan arrangement. A means for displaying a screen for work for work (work screen), and inputting an arrangement for combining identification images of each of a plurality of unit product data on the work screen. Arrangement input means, arrangement transmission means for transmitting the result of the arrangement input to the host center 2, and purchase of a plant arrangement product based on the result of the arrangement input. It functions as a purchase instruction means for instructing the host center 2 to make an entry. The details such as inputting the arrangement on the work screen will be described later.

 The configuration of the host center 2 will be described.

 The host center 2 is a device that is connected to the customer terminal 1 and the vendor terminal 20 via a network and provides a service of plant arrangement, and the management computer 3 , A management database 7, a computer 12 for goods, and a database 16 for goods.

The management computer 3, which is responsible for information communication processing related to ordering between the customer terminal 1 and the dealer terminal 20 by using the management database 7, includes a reception management unit 4, an order management unit 5, And a management database management unit 6. The reception management unit 4 receives the service use request from the customer terminal 1 via the network, and manages the access to the commodity computer 12 from the customer terminal 1. Do.

 The order management section 4 is a part for managing the ordering of goods, and receives order data provided from the computer for goods 12 from the ordering company 20 (sales company 21, delivery company 23 and credit company). Two

The order is processed by sending to 4).

 The management database management unit 6 manages access to the management database 7 provided in the management computer 3.

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 The management database 7 is a database for storing data relating to customers and vendors, and includes customer data 8 including personal data of customers who have made purchase requests for products, advertisements relating to sales companies of plant arrangement products, etc. And sales company data 9 consisting of various data such as sales results, delivery company data 10 consisting of the delivery company responsible for the delivery of plant arrangement products, and payment for plant arrangement products It stores credit company data 11 1 consisting of data on credit companies acting on their behalf. '

The computer for goods 12 is a dedicated computer used for the customer terminal 1 to perform plant arrangement via the network. Plant Arrangement Software 13 that realizes the work, Plant Arrangement Work Unit 丄 4 that temporarily stores the contents of the plant arrangement work, and Arrangement Product database applied to It has a product database management unit 15 for managing 16.

 According to the plan arrangement software 13, the commodity computer 12 prompts the customer terminal 1 that has received the service use request to input an arrangement, and the customer computer 1 receives the service use request. It functions as a plant arrangement processing means for receiving a result of arrangement input made in the terminal 1 and generating order arrangement product order data based on the input result. .

 The product database 16 is a database for storing various data necessary for the plant arrangement work, and stores individual product data 17, sample data 28, and ordered product data 19. Te, ru.

 The individual product data 17 consists of various types of image data such as fresh flowers and plants as basic units used in the arrangement work of the plant, and their identification data (unit price, etc.) ( “Unit product data”). One item of unit product data corresponds to at least one type of product such as fresh flowers or plants. In the present embodiment, a combination of a plurality of unit product data is referred to as a plan arrangement, and the product is referred to as a plan arrangement product or simply an arrangement product. Also, a plurality of combined unit product data is referred to as arrangement data. Order data is generated based on the alignment data.

The sample data 18 is composed of arrangement data prepared in advance at the host center 2. Of course, the customer can place a purchase order without changing this arrangement data, Using this data, it is also possible to perform plant arrangements.

 Order data 19 consists of order data (arrangement data) for arrangement products ordered by customers in the past. If a customer purchases an arrangement product using the order data 19 previously created by another customer, the customer who created the order data 19 has certain rights. Or a point value provided by the host center 2 (point redemption system).

 The terminal of the contractor 20 is a terminal for receiving various data from the host center 2 regarding ordering, delivery, payment, etc. of arrangement products via the network.

 Software (ordering management software) 22 that handles order processing is installed on the terminal of the sales company 21, and the host center 2 is connected via a network. Receive the order data sent. The sales company 21 that always accepts orders from the host center 2 is always connected to the host center 2.

 The terminals of the delivery company 23 are, for example, terminals managed on the system used by the delivery company, and are configured to transmit and receive data only when receiving a delivery request from the host center 2. You.

The terminal of the credit company 24 is a terminal managed on the system used by the credit company, and data is transmitted and received only when a payment processing request is received from the host center 2. It is configured to communicate. In the system according to the present embodiment configured as described above, a customer purchases an arrangement product by performing a plan arrangement work, and the arrangement product is changed to a host center. The operation from order 2 to ordering from the supplier 20 will be described.

 First, when the customer instructs the customer terminal 1 to start using the plant arrangement service, the customer terminal 1 performs a connection process to the host center 2 via the network, and the host center Call the management computer 3 in the computer 2.

 In the management computer 3 in the host center 2 called by the customer terminal 1, the reception management unit 4 performs a reception process for the customer terminal 1.

 In the reception process, upon receiving a request from the reception management unit 4, the management database management unit 6 accesses the management database 7. In this access, the management database management unit 6 inquires whether the customer data relating to the customer terminal 1 exists in the customer data 8 of the management database 7.

 If the corresponding customer data does not exist, the management database management unit 6 requests the reception management unit 4 to input personal data on this customer. In response to this, the customer terminal 1 is prompted to input personal data according to the instruction from the reception management 4.

 On the other hand, if the corresponding customer data exists in the customer data 8 of the management database 7, the reception management unit 4 prompts the customer terminal 1 to perform an identity verification process.

Then, the reception management unit 4 calls the computer for product 12 and stores it in the computer for product 12 in the plant arrangement software. Activate air 13 to bring customer terminal 1 into a state where plant arrangement work can be performed.

 When the customer reception processing at the host center 2 as described above is completed, the process proceeds to the plant arrangement processing.

 At the customer terminal 1, the monitor displays the basic screen of the service of the plant arrangement. This basic screen has a screen area (such as a frame or dialog window) 25 for selecting a basic service, as shown in FIG.

 In the screen area 25 for selecting the basic service, the general kind of the arrangement product to be purchased is selected. Here you can choose fresh flowers for the party, garden plants, bouquets and vases. Also, selection of arrangement products based on reference examples (samples) can be instructed in this screen area.

 Here, a case where the customer selects, for example, an arrangement of “bouquet” will be described.

 In this embodiment, a vendor (a fresh flower shop in this case) from which a bouquet arrangement product is purchased is selected from a list display as shown in FIG. Of course, the arrangement may be such that a trader can be selected or changed after the bouquet arrangement work is completed.

As shown in Fig. 3, the florist shop list display screen 30 has an item area 32 such as the name of a florist shop and a display area for advertisement information for posting advertisements specific to the florist shop. 3 4 and a rating information display area 36 that displays the rating assigned to the florist by the reputation, the number of orders, etc., using symbols such as stars. You. All the information of these companies was sent from the host center 2 to the customer terminal 1. In the host center 2, the sales company data 8 in the management database 7 is searched and transmitted to the customer terminal 1 via the network.

 For the customer terminal 1, it is preferable to classify and display the vendors in detail according to the type of service (for example, as shown in Fig. 3 at a florist that handles bouquets) and display them. Of course, it is permissible to list all suppliers without classifying them.

 The size of the advertising information display area 34 automatically changes, and differs from company to company as can be seen in FIG. This means that the order management unit 5 in the management computer 3 of the host center 2 records the number of orders for plant-arranged products for each of a plurality of vendors, and the number of vendors according to the number of orders. This is realized by providing an advertisement control means for changing the display area of the advertisement information on the customer terminal 1 for each time. The size of the advertisement posting area may be fixed by a contract between the host center 2 and the company.

 This arrangement is preferred because it allows more trusted and proven merchants from many customers to place more effective ads.

 When the customer operates the terminal 1 and selects a flower arrangement store, the bouquet arrangement work is started. Here, we first select the bouquet packaging.

When a package 42 is selected on the selection screen 40 as shown in FIG. 4, a screen 50 for arranging bouquets as shown in FIG. 5 is displayed. The screen 50 for bouquet arrangement work has a display area 52 for displaying a list of images of various unit products, and the customer can paste the images of unit products that the customer prefers. Work screen area 54 for performing arrangement work, display area 5 for displaying the prices of arrangement products (that is, the total price of unit products) displayed in area 54. 8 and a button display area 60 for instructing the completion of the arrangement work.

 Arrangement input in the bouquet arrangement work is as follows: the customer selects an image of a desired unit product, for example, 56 with the mouse, and further moves the mouse to move the image 56 to the arrow A. To display the image 57 by copying and pasting it in the work screen area 54, and repeating such operations arbitrarily to create a bouquet of flowers according to the customer's preference. Getting rangement data

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 When arranging bouquets, the computer for product 12 of the host center 12 receives the arrangement input result obtained at the customer terminal 1 via the network. . Based on the received arrangement input result, a plurality of corresponding unit product data are read out from the individual product data 17 to the plant work unit 14.

Based on the unit product data read out to the plant arrangement work unit 14, the product computer 12 calculates the total price of the unit products constituting the arrangement product, The value is sent to the customer terminal 1 via the network, and the display area of the customer terminal 1 is displayed. Display in area 58.

 On the arrangement work screen 50 of the customer terminal 1, when the customer clicks the completion button display area 60 with a mouse or the like, the arrangement work is completed.

 At this time, if the data desired by the customer for the unit product data used for the arrangement work is not found in the individual product data 17, the image data etc. held by the customer It is preferable that the information is transmitted from the customer terminal 1 to the host center 2 and registered in the host center 2. In this case, the management computer 3 of the host center 2 generates new unit product data based on the information given by the customer and registers it in the individual product data 17 of the product database 16. I do.

 With such a configuration, it is possible to realize a wide range of arrangements according to the tastes of customers, which is preferable.

 It is also effective that the sales company 21 as the product provider can register the data of unit products purchased independently, such as those that sell only for a limited period, in the individual product database 17 of the host center 12. is there.

Instead of the customer arranging the bouquet in its entirety, the bouquet arrangement sample data 18 prepared in advance at the host center 2 or the customer or a third party If a means is provided for selecting past arrangement data 19 arranged in the past (arrangement selection), and these data can be used for arrangement, arrangement can be made. Can reduce the work load of the project. As described above, when a customer purchases an arrangement product using the order data 19 created in the past by another customer, the order data 19 is used. The created customer is given a certain royalty fee or a point value provided by the host center 2 (point redemption system). The point value is stored in the host center 2 in association with the customer data 8.

 Give the customer an incentive to use this service, such as by automatically transferring the royalties to the account specified by the customer in cash as a return of the point value This is valid.

 In the present embodiment, the arrangement of the bouquet is described as an example, but other examples of the arrangement include fresh flowers in a vase or the like, trees and fresh flowers planted in a private garden, and the like. Examples include trees and flowers to be displayed in private rooms, arrangements such as trees and flowers to be planted in public facilities such as parks, and privately owned facilities.

 Image data that is not stored in the product database 16 such as a personal garden (reference information used only for arrangement work) can be transferred from the customer terminal 1 to the host center 2. It is preferable to be configured so that it can be registered in the product database 17. In this case, it is preferable to store the registered data in association with the customer data 8 so that it cannot be inadvertently referenced by a third party.

Customers may want to know how the results of arrangements, such as private gardens or public facilities, change their status with seasonal changes or dates. Therefore, the change is simulated in year, month, day and hour units, and is It can also be displayed.

 The simulation can be performed using seeds, bulbs, and the like, as well as grown plants as described above. When the arrangement work is completed, a product receiving method designation screen 70 as shown in FIG. 6 is displayed.

 On this screen, the customer can specify whether to go to a flower arrangement store to receive the arrangement products directly or to use the delivery service.

 Also, a screen 80 for specifying the time for receiving the product as shown in FIG. 7 is displayed. On this screen, the customer can specify the date and time of receipt of the arrangement product. If you specify the receiving time with a mouse or the like and click the input complete button 82, the delivery service will be used and when the customer will deliver the arrangement product Information indicating whether the user wants it is sent to Host Center 2.

 Further, a screen 90 for specifying the method of payment for the commodity price as shown in FIG. 8 is displayed. On this screen, the customer can choose whether to pay for the arrangement product by cash settlement or by credit card settlement. When the credit settlement is selected, the host center 2 prompts the customer terminal 1 to input information necessary for the credit settlement.

After an instruction to complete the arrangement work at the customer terminal 1, the host center 2 shifts to order processing to the contractor. The internal processing of the management computer 3 is also transferred from the reception management 4 to the order management 5. In order processing of the arranged product, the order management unit 5 searches the sales company data 9 in the management database 7 in cooperation with the management database management 6 and sends the order data to the sales company 21. Send. The order data is generated based on a set of unit product data (arrangement data) stored in the plant arrangement work section 14.

 The terminal of the sales company 21 running the order management software 22 receives order data via the network and performs order processing.

 The order management unit 5 of the host center 2 may be configured to operate on behalf of the order management system of the sales company 21. If such a configuration is adopted, the cost of introducing an information processing system at the sales company 21 can be reduced, and an increase in the number of vendors who support this service can be expected.

 If the customer terminal 1 specifies to receive the arrangement product by delivery, the order management unit 5 sends the identification data of the customer and the sales company 21 to the terminal of the delivery company 23. Request delivery of the corresponding arrangement product.

 In addition, if the payment method for the arrangement product is specified to be a credit payment instead of a cash payment in the customer terminal 1, the order management unit 5 sends the credit company 24 a request to the terminal of the credit company 24. It transmits the data required for credit settlement of the customer and requests payment by credit settlement.

When the above order processing is completed, control is transferred from the order management section 5 to the reception management section 4, and the completion processing is performed by the reception management section 4. You.

 The reception management unit 4 sends the order contents of the arrangement product to the customer terminal 1 and displays it on the customer terminal 1. At the customer terminal 1, the customer confirms the contents of the order, and completes the procedure according to the instructions of the reception management 4. Needless to say, it is preferable to configure the system so that it is possible to request the host center 2 to cancel or correct the order when an error occurs in the contents of the order.

 As described above, the system for providing the service of the plant arrangement according to the present embodiment is such that the customer arranges plants such as fresh flowers according to his / her own preference, thereby satisfying the customer. High-priced products (arrangement products) can be purchased. On the other hand, dealers and other businesses can provide customers with stable products, promote high-priced products, and achieve efficient purchasing. And distributors.

Industrial applicability

 INDUSTRIAL APPLICABILITY The present invention can be widely used as a computer system for allowing a customer to arrange and purchase a desired product through a terminal connected to a network.

Claims

The scope of the claims  1. In a device that is connected to a customer terminal and a vendor terminal via a network and provides a service of plant arrangement,  Customer reception means for receiving a service use request from a customer terminal via the network;  The customer terminal receiving the service use request is prompted to enter an arrangement by combining a plurality of unit product data, and the result of the arrangement input made at the customer terminal is received, A plant arrangement processing means for generating order arrangement data of the plant arrangement product based on the input result;  A plurality of trader information is displayed on the customer terminal that has received the service use request, and at least one trader is prompted to select the trader, and the selected trader information is stored in association with the order data. Vendor selection means,  A plant arrangement service providing device characterized by comprising:  2. The method according to claim 1, further comprising an ordering means for transmitting the ordering data to the terminal of the trader selected by the trader selecting means via the network. The service providing device described. 3. The method according to claim 1, further comprising price display means for calculating a price of the plant arrangement product based on a result of the arrangement input and displaying the price on the customer terminal. Service providing equipment.  4. Store the plurality of unit product data, sample data obtained by combining the plurality of unit product data in advance, and past data of order data generated by the plant management processing means. The service providing apparatus according to claim 1, comprising a product database.  5. The plant arrangement processing means displays the sample data or the past data on the customer terminal and selects at least one sample or past plant arrangement product. 5. The service providing device according to claim 4, further comprising an arrangement selecting means for causing the service to be provided.  6. The plant arrangement processing means transmits the arrangement input for the sample selected in the arrangement selection means or the past plant arrangement product to the customer terminal. 6. The service providing apparatus according to claim 5, wherein the service providing apparatus is prompted.  7. When the past plant arrangement product of the first customer is selected by the second customer by the arrangement selecting means, the product is previously associated with the first customer. 6. The service providing device according to claim 5, further comprising a point management means for updating the point information.  8. The advertisement information display means for displaying the advertisement information of a plurality of traders on the customer terminal, Recording means for recording the number of orders for the plant arrangement product for each of the plurality of traders; Advertisement control means for changing a display area of the advertisement information for each trader according to the number of orders;  The service providing apparatus according to claim 1, further comprising:  9. The service providing apparatus according to claim 1, further comprising means for simulating a secular change of the plant arrangement product.  10. A method for providing a plant arrangement service to a customer terminal connected via a network, comprising: receiving a service use request from the customer terminal via the network;  Prompting the customer terminal receiving the service use request to enter an arrangement by combining a plurality of unit product data; receiving a result of the arrangement input performed at the customer terminal;  Based on the input result received, generate the § note data of the plant arrangement product,  A plurality of trader information is displayed on the customer terminal that has received the service use request, and at least one trader is selected based on the display,  A plant arrangement service providing method, wherein the order data is transmitted to a terminal of a selected trader via the network. 1 1. Calculate the price of the plant arrangement product based on the result of the arrangement input and display it on the customer terminal. 10. The service providing method according to claim 10, wherein the service is provided. 12. Display the sample data in which the plurality of unit product data are combined in advance or the past data of the order data generated in the past on the customer terminal, and at least one sample or the past plan arrangement menu. The service providing method according to claim 10, wherein the service product is selected.  13. The service providing method according to claim 12, wherein the customer terminal is urged to input the arrangement for the selected sample or past plant arrangement product.  14. When the past plant arrangement product of the first customer is selected by the second customer, updating the point information pre-associated with the first customer. The service providing method according to claim 12.  15 5. Record the number of orders for the plant arrangement products for each of a plurality of vendors,  Determine the display area of the advertising information for each trader according to the number of orders,  10. The service providing method according to claim 10, wherein the advertisement information is displayed on the customer terminal.  16. Customer reception means for receiving a plant arrangement service use request from a customer terminal via a network, The customer terminal receiving the service use request is prompted to enter an arrangement by combining a plurality of unit product data, and the result of the arrangement input made at the customer terminal is received. , Plant arrangement based on the input result A plan arrangement processing means for generating ordering data for a product,  A plurality of trader information is displayed on the customer terminal that has received the service use request, and at least one trader is selected, and the selected trader information is stored in association with the order data. A program for making a computer function as a means for selecting a vendor.  17 7. In a customer terminal that can be connected to a host center that provides services for plant arrangement through a network,  Use request means for connecting to a host center via the network and transmitting a service use request for a brand alignment;  Means for displaying a work screen;  Arrangement input means for combining the identification images of each of the plurality of unit product data on the work screen;  Arrangement transmitting means for transmitting a result of the arrangement input to the host center;  Purchase instruction means for instructing the host center to purchase a plant arrangement product based on a result of the arrangement input;  A customer terminal for a plant arrangement service, comprising: 18 8. Planner based on the result of the arrangement input 18. The customer terminal according to claim 17, further comprising price display means for receiving price data of the ranged product from the host center and displaying the price data.  19. A vendor information display means for receiving and displaying a plurality of vendor information from the host center,  Vendor selection means for selecting at least one vendor information based on the vendor information;  Trader instruction means for transmitting the selected trader information to the host center in association with the purchase instruction;  The customer terminal according to claim 17, comprising: 20. The apparatus according to claim 17, further comprising a data receiving means for receiving, from the host center, one of the plurality of unit product data or arrangement data composed of an arbitrary combination thereof. Customer terminal.  21. Arrangement selection means for displaying the arrangement data received by the data receiving means and selecting a plan arrangement product based on the arrangement data. 20. The customer terminal according to claim 20, wherein the customer terminal is provided. 22. The customer terminal according to claim 21, wherein the arrangement data received by the data receiving means is provided for the arrangement input.  2 3. Connection request means for connecting to a host center via a network and transmitting a service use request for plant arrangement, Means for displaying a work screen; Arrangement input means for combining the identification images of each of the plurality of unit product data on the work screen;  Arrangement transmitting means for transmitting a result of the arrangement input to the host center;  A program for causing a computer to function as purchase instruction means for instructing the host center to purchase a plant arrangement product based on a result of the arrangement input.