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WO2001039033A1 - Systeme de reservation de tickets - Google Patents

Systeme de reservation de tickets Download PDF

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Publication number
WO2001039033A1
WO2001039033A1 PCT/FI2000/001017 FI0001017W WO0139033A1 WO 2001039033 A1 WO2001039033 A1 WO 2001039033A1 FI 0001017 W FI0001017 W FI 0001017W WO 0139033 A1 WO0139033 A1 WO 0139033A1
Authority
WO
WIPO (PCT)
Prior art keywords
reservation
terminal device
information
serv
sts
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/FI2000/001017
Other languages
English (en)
Other versions
WO2001039033A8 (fr
Inventor
Malcolm Vernon
Kalle Vuoristo
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sonera Oy
Original Assignee
Sonera Oy
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sonera Oy filed Critical Sonera Oy
Priority to AU18654/01A priority Critical patent/AU1865401A/en
Publication of WO2001039033A1 publication Critical patent/WO2001039033A1/fr
Anticipated expiration legal-status Critical
Publication of WO2001039033A8 publication Critical patent/WO2001039033A8/fr
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points

Definitions

  • the present invention relates to telecommunication systems.
  • the invention relates to a method and a system for paying a reservation in a ticket booking system comprising a booking system; a service provider; a first telecommunication connection which is used to connect the booking system and the service provider with one another; a terminal device with an unambiguous identifier connected with it; and a service point.
  • a service is booked through a service provider, the piece of reservation information required by the service is put on hold in the booking system to serve as the reservation of the client, and a confirmation is sent from the booking system to the service provider that verifies that the reservation was successfully put on hold.
  • the Internet are constantly increasing.
  • the Internet enables one to use several on-line services, such as services connected with banks or stock trading.
  • the WAP Forum is among other things an open association of terminal manufactures, operators and different service providers, which anyone can join.
  • One specific objective of the WAP architecture is to enable the use of services pro- vided by the Internet on terminals whose data processing capacity, size of display or storage capacity is small or restricted. Terminals as described above are, e.g. mobile stations and PDAs (PDA, Personal Digital Assistant) .
  • the WAP specification does not take a stand on the fact of how the overhead interface is implemented. This makes it possible for different opera- tors, terminal manufactures and software manufactures to take advantage of the possibilities provided by the standards. More information about the wireless application protocol is available at the Internet address www . wapforum . com .
  • Bluetooth is used to mean a radio system operating at the frequency of 2 , 4GHz via which information may be transferred.
  • the Bluetooth technology enables one to implement different services of the induction zone, e.g. adjustment measures .
  • GDS Global Distribution System
  • the GDS network consists of the GDS company, the actual service provider (e.g. a hotel) and, e.g. a travel agency. Both the service provider and the travel agency have an on-line connection with the GDS company.
  • the travel agency can book, e.g. a hotel room at any hotel that is connected to the system of the GDS company .
  • the client may use his or her portable terminal, e.g. a mobile phone, to make reservation requests connected, e.g. with flights, hotel rooms or cars.
  • the mobile station it is possible to change reservations already made.
  • a notification may be sent to the portable terminal in such a case that the information connected with the reservation changes. This kind of case re- fers, e.g. to a situation where the client has booked an air ticket with his or her portable terminal . For some reason or another, the flight may be postponed or it may be totally cancelled.
  • a notification informing thereof may be sent to the terminal of the client in real time.
  • the notification may be sent to the terminal of the client, e.g. via the mobile communication network.
  • GSM Global System for Mobile communications
  • the person booking a service can make his or her reservation wherever and whenever provided that the terminal is connected to a suitable telecommunication network. So, the person booking the service does not have to visit, e.g. a travel agency or to go to a computer provided with an Internet connection.
  • a travel agency e.g. a travel agency
  • a computer e.g. a computer provided with an Internet connection.
  • One specific problem at the moment is the fact that although the client can make a reservation connected with the aforementioned services wireless or otherwise electronically, he or she always has to pay the ticket or voucher connected with the reservation at a certain predetermined place, e.g. at the service desk of an airline company.
  • the objective of the invention is to elimi- nate the drawbacks referred to above, or at least significantly to alleviate them.
  • One specific objective of the invention is to disclose a method and a system in which the payment connected with a service, e.g. a ticket booking service, can be either partly or wholly effected via a wireless terminal, which is preferably a mobile station.
  • the invention relates to the paying of a res- ervation connected with a certain service by means of a terminal device.
  • This kind of service may be, e.g. the booking or buying of an air ticket .
  • the wireless terminal plays an essential role m paying the reservation connected with a serv ⁇
  • the ticket booking system m accordance with the invention comprises a booking system, a service provider, a first telecommunication connection which is used to connect the booking system and the service provider with one another.
  • the system comprises a terminal device with an unambiguous identifier connected with it and an identifier individualizing the service point.
  • the terminal device m accordance w th the invention is preferably a mobile station.
  • the booking system is advantageously used to mean, e.g. a system via which it is possible to book air tickets, hotel rooms or hire a car.
  • the company maintaining the booking system is usually called the GDS (GDS, Global Distribution System) .
  • the service provider m this application means, e.g. a travel agency or other corresponding company via which it is possible to buy or book relevant services.
  • a service is booked from a service provider.
  • the reservation of the service may be done with a terminal, i.e. prefera- bly with a mobile station.
  • the service may be booked by any other means as well, e.g. by phoning the service provider with a regular telephone, or by booking the service via the Internet, or by visiting the offices of the service provider on site.
  • a piece of reservation information is created that is put on hold m the booking system to serve as the reservation of the client.
  • the reservation that was made is confirmed by sending a confirmation message from the booking system to the service provider.
  • a reservation server arranged m the ticket booking system.
  • the reservation server is in communication with the service provider who informs the reservation server of the reservation.
  • information is saved that is transmitted by the service pro- vider .
  • This kind of information may be, e.g. a reservation identifier individualizing the reservation, an unambiguous piece of identification information connected with the terminal device, the e-mail address of the user of the terminal device, a user identifier connected with the client and a password connected with the user identifier.
  • Information connected with the confirmation of the reservation may be sent from the reservation server to the terminal device.
  • This kind of information is, e.g. the reservation number connected with the reservation.
  • information is transmitted that individualizes the aforementioned reservation, service point and/or terminal device.
  • Information to the reservation server may be transmitted directly from the terminal device.
  • the terminal device may send information first to the service point after which the service point sends information further to the reservation server.
  • the terminal device may transmit its own unambiguous piece of identification information to the reservation server. This piece of identification information is advantageously used to mean the MSISDN number connected with a mobile station (MSISDN, Mobile Subscriber Integrated Services Digital Network) .
  • MSISDN Mobile Subscriber Integrated Services Digital Network
  • the terminal device may transmit to the reservation server also other information relating to the reservation, such as the reservation number connected with the reservation.
  • the termi- nal device sends to the reservation server, in addition to the aforementioned information, also the piece of identification information individualizing the service point.
  • the terminal device may transmit the information as described above first to the service point, which adds to the information its own individualizing identifier and sends the informa- tion further to the reservation server.
  • a notification is generated by means of the reservation server that is sent to the terminal device.
  • the notification is meant to disclose the fact that a reservation made earlier can now be paid. This kind of situation may emerge, e.g. in such a case when the client has booked a service earlier, e.g. an air ticket to a desired destination.
  • the message received from the reservation server is therefore meant to notify that the check- in connected with the flight may now be started.
  • the terminal device Based on the notification received from the reservation server, the terminal device knows where to send the unambiguous identifier connected with the terminal device and/or other information connected with the reserva- tion made earlier.
  • the reservation server When the reservation server has received information connected with a certain reservation from the terminal device or service point, it makes sure of the fact that based on the information received, the aforementioned reservation can be identified unambiguously. As a consequence of the checking, an unambiguous piece of indication information connected with the reservation may be generated. Based on this piece of indication information, the reservation can finally be paid.
  • the reservation server sends the aforementioned unambiguous piece of indication information concerning the reservation to the service point, if the paying of the reservation is effected via a serv- ice point.
  • the unambiguous piece of indication information concerning the reservation can be sent to a certain service point based on the fact that the unam- biguous identifier connected with the service point was earlier sent to the reservation server by the terminal device or the service point .
  • Attached to the identifier, for its part is a certain IP address (IP, Internet Protocol) , which is the address of the service point.
  • Attached to the service point, or a part of it can be a notification unit which is used to generate a voucher to the user of the terminal device of the paying of the reservation.
  • the notification unit may be used to mean, e.g. a printer device that is used to print out, e.g. a boarding card to the user of the terminal device .
  • the reservation server may send information to the notification unit, which generates a voucher of the paying of the reservation to the user of the terminal device.
  • the notification informing of the paying of the reservation is sent from the reservation server or service point to the terminal device in an electronic form.
  • the notifi- cation includes, e.g. information connected with the reservation that is needed after the paying. This kind of information may be, e.g. a seat number connected with a flight.
  • the service point may automatically retrieve the electronic notification from the terminal device, if some later service measure requires this. A later measure may mean, e.g. the admitting of a passenger to the aeroplane.
  • the electronic notification retrieved from the terminal device is a boarding card connected with the flight that entitles one to the admission to the aeroplane .
  • the communication between the terminal device and the service point is implemented via a wireless data transfer.
  • the wireless data transfer is used to mean, e.g. an infra- red connection or a Bluetooth connection.
  • the system m accordance with the invention comprises a reservation server on which information transmitted by the service provider may be stored; a second telecommunication connection via which mforma- tion is being transmitted between the service provider and the reservation server; and a means of communication via which information individualizing the aforementioned reservation, service point and/or terminal device is transmitted to the reservation server.
  • the system comprises a confirmation entity that is used to make sure of existence of the reservation identified by the received information, and a confirmation unit by means of which the aforementioned reservation is paid, if the checking of the reserva- tion was successful.
  • the system comprises a third telecommunication connection via which information is transmitted between the reservation server and the terminal device.
  • the system comprises a data recorder for attaching to the reservation, when making it, the unambiguous identifier connected with a certain terminal device .
  • the system comprises a fourth telecommunication connection via which information is being transmitted between the terminal device and the service point; and a fifth telecommunication connection via which information is being transmitted between the service point and the reservation server.
  • the system comprises a first information unit which is used to generate and send from the reservation server to the terminal device a notification informing that the reservation can be paid.
  • the system comprises a generator of indication information for generating an unambiguous piece of indication information concerning the reservation.
  • the system comprises a sixth telecommunication connection via which the aforementioned reservation may be paid based on the unambiguous piece of indication information by means of the service point.
  • the system comprises a seventh telecommunication connection via which the aforementioned reservation may be paid based on the unambiguous piece of indication information by means of the reservation server.
  • the system comprises a second information unit which is used to send the unambiguous piece of indication information connected with the aforementioned reservation from the reservation server to the service point .
  • the system comprises a notification unit which generates to the user of the terminal device a voucher of the paying of the reservation.
  • the terminal device and/or the service point comprise facilities for a wireless data transfer.
  • one or more of the aforementioned telecommunication connections are connected with the wireless data transfer.
  • One or more of the aforementioned telecommunication connections may be a connection connected with the telecommunication network, such as the Internet or the mobile communication network.
  • a wireless terminal may be used for the paying of a reservation that was made earlier.
  • the paying of the reservation may be effected entirely by means of the electronic data transfer just by using a wireless terminal, which is preferably a mobile station.
  • the paying may be implemented, e.g. by connecting the terminal device to an adapter or similar at a paying point, and by transmitting the neces- sary information via the adapter.
  • Fig. 1 represents one advantageous system in accordance with the invention
  • Fig. 2 is one advantageous example of a flow chart representing the function of the present inven- tion
  • Fig. 3 is one advantageous example of a flow chart representing the function of the present invention
  • Fig. 4 is one advantageous example of a flow chart representing the function of the present invention
  • Fig. 5 is one advantageous example of a flow chart representing the function of the present invention
  • Fig. 6 is one advantageous example of a flow chart representing the function of the present invention
  • Fig. 7 is one advantageous example of a flow chart representing the function of the present inven- tion.
  • the system as shown in Fig. 1 comprises a booking system GDS, a service provider TA, a reservation server STS, a service point SERV and a terminal device MS.
  • the service provider TA is a part of the booking system GDS .
  • the service provider TA is used to mean, e.g. a travel agency through which it is possible to book, e.g. air tickets, hotel rooms or hire cars.
  • the booking system GDS means in this example a global service booking system through which, e.g. via the Internet, it is possible to book the aforementioned services.
  • the booking system GDS comprises a GDS server, a ticket system of the airline company AS.
  • the database DB Connected both to the GDS server and to the ticket system of the airline company is the database DB .
  • the databases DB comprise information, e.g. on the ticket system as well as on the space already booked or still available.
  • the service provider TA and the GDS server are connected to one another via the first telecommunica- tion connection TCI.
  • the terminal device MS By means of the terminal device MS it is possible to be in communication with the reservation server STS via the third telecommunication connection TC3 and with the service point SERV via the fourth telecommunication connection TC4.
  • the terminal device MS is advantageously used to mean a mobile station.
  • the third telecommunication connection TC3 is used to mean, e.g. a communication taking place via the mobile communication network.
  • the fourth telecommunication connection TC4 is used to mean, e.g. the data transmission via the wireless connection.
  • One example of a technique enabling the wireless connection is the so- called Bluetooth technique. Bluetooth is used to mean a radio connection of a short range.
  • both the terminal device MS and the service point SERV comprise the necessary features and components to enable the communication.
  • the service point SERV has been connected to the reservation server STS by means of the fifth telecommunication connection TC5.
  • the service point SERV comprises a means of communication 10 which is used to receive and transmit to the reservation server STS information individualizing the reservation, service point SERV and/or terminal device MS.
  • the information individualizing the service point SERV is used to mean, e.g. a specific identifier which is connected with a certain service point SERV.
  • the service point SERV may comprise, m addition, a notification unit PRT which may be used to generate a voucher of the paying of the reservation to the user of the terminal device.
  • the notification unit PRT is used to mean, e.g. a device printing out, e.g. a boarding card.
  • the service point SERV may be connected to the GDS server and/or to the ticket system of the airline company AS via the sixth telecommunica- tion connection TC6.
  • the means of communication 10 may be implemented, e.g. by program blocks by the aid of the computer or by some other means known m itself, and it is therefore not described m detail m this connec- tion.
  • the reservation server STS comprises a first notification unit PGM1 which may be used to generate and send to the terminal device MS a notification informing that the reservation that was made earlier may now be paid.
  • the notification is used to mean, e.g. a short message which is sent to the terminal device MS.
  • the reservation server STS comprises a second notification unit PGM2 which may be used to send the unambiguous piece of indication information connected with a reservation made earlier to the service point SERV.
  • the reservation server STS comprises a confirmation entity CONF which is used to check the existence of the reservation individualized by the received information.
  • the received information is used to mean, e.g. the information received, e.g. from the terminal device MS or the service point SERV.
  • the reservation server STS comprises a generator GEN which is used to generate the unambiguous piece of indication information concerning the reservation. Based on this piece of indication information, the reservation may be surely identified and paid.
  • the reservation server STS may also comprise a confirmation unit RES by means of which the reservation is paid.
  • the paying is used mean that a certain reservation may be unambiguously connected with a certain client or a terminal device of the client. The paying may be effected by retrieving information connected with the reservation, e.g. from the GSD server and/or the ticket system of the airline company AS.
  • the reservation server STS has been connected to the service provider TA by means of the second telecommunication connection TC2 and to the GDS server and/or to the ticket system of the airline company AS by means of the seventh telecommunication connection TC7.
  • the first reservation unit PGM1 , the second reservation unit PGM2 , the confirmation entity CONF, generator GEN and confirmation unit RES may be implemented, e.g. by program blocks by the aid of the computer or by some other means known in itself, and it is therefore not described in greater detail in this connection.
  • One or more of the telecommunication connections TCI, TC2, TC3, TC4, TC5 , TC6 and TC7 may be connected with the wireless data transfer.
  • one or more of the telecommunication connections TCI, TC2 , TC3, TC4, TC5, TC6 and TC7 may be a connection con- nected with the telecommunication network, e.g. the Internet or the mobile communication network.
  • FIG. 2 is one advantageous example of a flow chart representing the function of the present invention.
  • the example as shown in Fig. 2 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a notification unit PRT, a booking system GDS and a ticket system of an airline company AS.
  • the terminal device MS is preferably a mobile station, the service provider TA a travel agency and the notification unit PRT a printer.
  • the client contacts the travel agency TA wishing to book an air ticket.
  • the reservation is made with the mobile station MS.
  • this is just one way of making the reservation, and the invention is by no means restricted to a reservation made with a mobile station.
  • the travel agency may ask the client to give some additional information about himself/herself , such as an e-mail address, user ID or password corresponding to it .
  • the travel agency TA When making the reservation the travel agency TA is transmitted the unambiguous identifier connected with the terminal device MS of the client which is used to mean, e.g. the MSISDN number. If the client makes his or her reservation by some other means than with the mobile station, he or she may be asked to give the number of his or her mobile station MS in conjunction with the reservation. From the travel agency TA there is a connection arranged with the booking system GDS . The travel agency TA asks the booking system GDS to make the reservation requested by the client. The booking system GDS returns to the travel agency TA the reservation number connected with the reservation, if the reservation can be made. The travel agency TA transmits the information received from the client as well as the reservation number con- nected with the reservation further to the reservation server STS. The reservation server STS saves the information received by it to its memory.
  • the reservation server comprises, e.g. the fol- lowing information relating to the reservations or clients :
  • Booking# the reservation number connected with the reservation given by the booking system.
  • Phone# the identifier individualizing the ter- minal device of the client, e.g. the MSISDN number .
  • Email Address the e-mail address of the client .
  • User ID and password the user ID of the client and the password connected with the user ID.
  • the travel agency TA may send to the mobile station MS a notification which comprises, e.g. the reservation number connected with the reservation.
  • the notification is used to mean, e.g. the short message of a mobile communication network.
  • the notification may be sent from the reservation server STS.
  • the client Upon arrival at the airport the client looks for the service point SERV via which it is possible to pay the reservation that was made earlier.
  • Connected with the service point SERV is an unambiguous identifier based on which the service point SERV may be identified.
  • the operation of the service point SERV may be, when required, restricted in such a way that it may receive information solely from an IP address connected with the reservation server STS.
  • the client sends with his or her mobile station MS to the reservation server STS the unambiguous piece of identification information connected with the terminal device and the piece of identification information connected with the service point SERV.
  • the data transmission is carried out, e.g. by a short message, DTMF audio signals (DTMF, Dual Tone Multi-Frequency) or by dialling the subscriber number of the service point via the mobile communication network.
  • DTMF Dual Tone Multi-Frequency
  • the reservation server is able to identify the caller and to transmit the correct information connected with the caller to the service point.
  • the wireless application protocol the WAP, may be utilized.
  • the reservation server STS When the reservation server STS has received the unambiguous identification information connected with the mobile station MS and the service point SERV, the reservation server traces down the reservation number connected with the unambiguous piece of identification information of the mobile station MS. When the reservation was made, the piece of identification information connected with the mobile station MS and the unambiguous reservation number were connected to one another. If the same client has got several valid reservations at the same time, the reservation server concludes the correct reservation, e.g. based on the point of time and the location of the service point SERV. It may be defined that via -a certain service point SERV only certain reservations may be paid. The reservation server STS sends to the service point SERV a necessary amount of information (UID) based on which the reservation may be paid.
  • UID necessary amount of information
  • the service point SERV pays the reservation and does the check-in based on the UID by being in communication with the booking system GDS and with the ticket system of the airline company AS.
  • the printer PRT m conjunction with the service point SERV may be used to print the boarding card to the client.
  • Fig. 3 is one advantageous example of a flow chart representing the function of the present invention.
  • the example as shown m Fig. 3 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a notification unit PRT, a booking system GDS and a ticket system of an airline company AS.
  • the terminal device MS is preferably a mobile station, the service provider TA a travel agency and the notification unit PRT a printer.
  • the terminal device MS may also be understood to mean a keyboard which has been connected to the service point SERV.
  • the mobile station MS may comprise facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connection.
  • the mobile station MS may be provided with an external connector by means of which it is connected to the service point SERV.
  • the service point SERV may comprise facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an m- frared connection or a Bluetooth connection.
  • the service point SERV may be provided with a connector by means of which it is connected to the mobile station MS. The measures as shown m Fig. 3 proceed m the same way as in Fig. 2 up to point 5, at which the mobile station is sent a notification informing of the reservation that was made.
  • the client Upon arrival at the airport the client looks for the service point SERV via which t is possible to pay the reservation that was made earlier. Connected with the service point SERV is an unambiguous piece of identification information based on which the service point SERV may be identified.
  • the reservation server STS there is a data transmission connection arranged between the reservation server STS and the service point SERV. This is enabled, e.g. by connecting both the reservation server STS and the service point SERV to an Internet data transmission network and by determining a relevant IP address for both of them.
  • the operation of the service SERV point may be, when required, restricted in such a way that it may receive information solely from an IP address connected with the reservation server STS. In the example as shown in Fig. 3, the mobile station MS does not send information directly to the reservation server STS.
  • the mobile station MS activates the data transmission to the service point SERV, e.g. by relevant key commands or by fitting the mobile station on to the connector in the service point SERV.
  • the mobile station MS transmits to the service point SERV the unambiguous piece of identification information connected with the mobile station MS.
  • the terminal device MS is under- stood to mean a key board, then the client feeds via the keyboard into the service point, e.g. his or her e-mail address, user ID and a password connected with it or the number of his or her mobile station.
  • the service point SERV transmits to the reservation server STS the information received by it and the unambiguous piece of identification information connected with itself.
  • the reservation server STS When the reservation server STS has received the unambiguous identification information connected with the mobile station MS and the service point SERV, the reservation server STS traces down the reservation number connected with the unambiguous piece of identification information of the mobile station MS. When the reservation was made, the piece of identification information connected with the mobile station MS and the unambiguous reservation number were connected to one another. If the same client has got several valid reservations at the same time, the reservation server concludes the correct reservation, e.g. based on the point of time and the location of the service point SERV. The reservation server STS sends to the service point SERV a necessary amount of information (UID) based on which the reservation may be paid.
  • UID necessary amount of information
  • the service point SERV pays the reservation and does the check-in based on the UID by being in communication with the booking system GDS and with the ticket system of the airline company AS.
  • the printer PRT in conjunction with the service point SERV may be used to print out a boarding card to the client.
  • the system used in paying the reservation may be arranged, e.g. in such a way that to a certain service point SERV, information may be beforehand transmitted about all the reservations that may be paid through it.
  • the service point SERV does not send to the reservation server STS the unambiguous identification information connected with the mobile station MS and the service point SERV at all, but concludes and checks itself that the reservation can be unambiguously indicated.
  • the service point SERV pays the reservation and does the check- in by being in communication with the booking system GDS and the ticket system of the airline company AS.
  • the printer in conjunction with the service point SERV may be used to print out a boarding card to the client.
  • Fig. 4 is one advantageous example of a flow chart representing the function of the present inven- tion.
  • the example as shown in Fig. 4 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a booking system GDS and a ticket system of an airline company AS.
  • the terminal device MS is preferably a mobile station, the service provider TA a travel agency and the service point SERV a printer.
  • the measures as shown in Fig. 4 proceed in the same way as in Fig. 2 up to point 5, at which the mobile station MS is sent a notification informing of the reservation that was made. It is possible to connect to the service point SERV an unambiguous piece of identification informa- tion based on which it may be identified.
  • the reservation server STS there is a data transmission connection arranged between the reservation server STS and the printer SERV.
  • This is enabled, e.g. by connecting both to an Internet data transmission network and by determining a relevant IP address for both of them.
  • the operation of the service point may be, when required, restricted in such a way that it may receive information solely from an IP address connected with the reservation server STS.
  • the reservation server STS may send to the mobile station MS a message which relates to the fact that the check- in connected with the reservation made by the client earlier may now be started. The message is sent typically a few hours before the departure time of the flight connected with reservation.
  • the reservation server STS transmits its own address information along with the message. If the message is, e.g.
  • the address information is, e.g. the MSISDN num- ber connected with the reservation server STS.
  • the mobile station MS sends its own unambiguous piece of identification information, the address or the piece of identification information of the service point and possibly other information re- lating to the reservation in question to the reservation server STS to an address earlier given by the latter.
  • the data transmission is carried out, e.g. by a short message or by DTMF audio signals (DTMF, Dual Tone Multi-Frequency) via the mobile communication network.
  • DTMF Dual Tone Multi-Frequency
  • the other information relating to the reservation is understood to mean, e.g. the reservation number connected with the reservation.
  • the reservation server STS pays the reservation and does the check- in by being in communication with the booking system GDS and the ticket system of the airline company AS.
  • the reservation server STS sends to the printer SERV a request to print out a boarding card to the client .
  • Fig. 5 is one advantageous example of a flow chart representing the function of the present invention.
  • the example as shown in Fig. 5 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a booking system GDS and a ticket system of an airline company AS.
  • the terminal device MS is preferably a mobile station, the service provider TA a travel agency and the service point SERV a check point.
  • the mobile station MS comprises facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connection.
  • the check point SERV comprises facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Blue- tooth connection.
  • the measures as shown in Fig. 5 proceed in the same way as in Fig. 4 up to point 7, at which a message is sent to the reservation server STS with the mobile station MS .
  • the reservation server STS concludes the correct reservation, e.g. based on the point of time or other necessary information.
  • the reservation server STS pays the reservation and does the check- in by being in communication with the booking system GDS and with the ticket system of the airline company AS.
  • the reservation server STS sends to the mobile station MS a notification informing that the check- in has been accomplished.
  • the notification is transmitted, e.g. via the mobile communication network, and it contains, e.g. the seat number in an aeroplane.
  • the mobile station of the client MS and the check point SERV perform an exchange of information based on the wireless data transmission.
  • the check point SERV automatically retrieves from the mobile station MS the piece of infor- mation concerning the seat. In this way, the client may be let past the check point into the aeroplane. As a part of the check point SERV may also be a printer which is used to print out a boarding card to the client .
  • Fig. 6 is one advantageous example of a flow chart representing the function of the present invention. The example as shown in Fig. 6 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a booking system GDS and a ticket system of an airline company AS. In addition, a check point GATE has been separated from the service point SERV to serve as a separate part .
  • the terminal device MS is preferably a mobile station and the service provider TA a travel agency.
  • the mobile station MS comprises facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connection.
  • the service point SERV and the check point GATE comprise facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connection.
  • the measures as shown in Fig. 6 proceed in the same way as in Fig. 2 up to point 5, at which a notification is sent to the mobile station MS that informs of the reservation that was made.
  • the mobile station MS and the service point SERV perform an exchange of information based on the wireless data transmis- sion.
  • the service point SERV retrieves from the mobile station MS the unambiguous piece of identification information connected with the mobile station MS and possibly also other information connected with the reservation made earlier. This information is under- stood to mean, e.g. the reservation number.
  • the service point SERV sends the information acquired by it to the reservation server STS.
  • the data transmission between the service point SERV and the reservation server STS has been arranged, e.g. by connecting both the reservation server STS and the service point SERV to an Internet data transmission network and by determining a relevant IP address for both of them.
  • the reservation server STS pays the reservation and does the check-in by being in communication with the book- ing system GDS and the ticket system of the airline company AS .
  • the reservation server STS sends to the mobile station MS a notification informing that the check-in has been accomplished.
  • the notification is transmitted, e.g. via the mobile communication network, and it contains preferably the seat number in an aeroplane.
  • the mobile station of the client MS and the check point GATE per- form an exchange of information based on the wireless data transmission.
  • the check point GATE automatically retrieves from the mobile station MS the piece of information concerning the seat. In this way, the client may be let past the check point GATE into the aero- plane.
  • As a part of the check point GATE may also be a printer which is used to print out a boarding card to the client. Fig.
  • FIG. 7 is one advantageous example of a flow chart representing the function of the present invention.
  • the example as shown in Fig. 7 comprises a terminal device MS, a service provider TA, a reservation server STS, a service point SERV, a booking system GDS and a ticket system of an airline company AS.
  • a check point GATE has been separated from the service point SERV to serve as a separate part .
  • the terminal device MS is preferably a mobile station and the service provider TA a travel agency.
  • the mobile station MS comprises facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connec- tion.
  • the service point SERV and the check point GATE comprise facilities to a data transfer of an induction zone. This is understood to mean, e.g. the establishing of an infrared connection or a Bluetooth connection.
  • the measures as shown in Fig. 7 proceed in the same way as in Fig. 2 up to point 5, at which a notification is sent to the mobile station MS that informs of the reservation that was made.
  • the mobile sta- tion MS and the service point SERV perform an exchange of information based on the wireless data transmission.
  • the service point SERV retrieves from the mobile station MS the unambiguous piece of identification information connected with the mobile station MS and possibly also other information connected with the reservation made earlier. This information is understood to mean, e.g. the reservation number.
  • the system used in paying the reservation may be arranged, e.g. in such a way that to a certain service point SERV, information may be beforehand transmitted about all the reservations that may be paid through it.
  • the service point SERV concludes that the reservation can be unambiguously indicated, pays the reservation and does the check- in by being in communication with the booking system GDS and the ticket system of the airline company AS.
  • the service point SERV sends to the mobile station MS a notification informing that the check-in has been accomplished.
  • the notification is transmitted, e.g. via the wireless data transfer. This is understood to mean, e.g. an infrared connec- tion or a Bluetooth connection.
  • the notification contains, e.g.
  • the mobile station of the client MS and the check point GATE perform an exchange of informa- tion based on the wireless data transmission.
  • the check point GATE automatically retrieves from the mobile station MS the piece of information about the seat connected with the flight. In this way, the client may be let past the check point GATE into the aeroplane.
  • As a part of the check point GATE may also be a printer which is used to print out a boarding card to the client.

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Abstract

L'invention concerne un procédé et un système de paiement de la réservation d'un client dans un système de réservation de tickets qui comprend un système de réservation (GSD); un prestataire de services (TA); une première connexion de télécommunications (TC1) reliant mutuellement le système de réservation (GDS) au prestataire de services (TA); un terminal (MS) auquel est relié un élément non ambigu d'informations d'identification; et un point de service (SERV). Selon le procédé, un service est réservé auprès du prestataire de services (TA); l'élément d'informations de réservation requis par le service est mis en attente dans le système de réservation (GDS) en tant que réservation du client; une confirmation est envoyée du système de réservation (GDS) au prestataire de services (TA) qui vérifie que la réservation est bien mise en attente. Le système de réservation est pourvu d'un serveur de réservation (STS). Le procédé consiste en outre à transmettre au serveur de réservation (STS) les informations du prestataire de services (TA) se rapportant à la réservation précitée; à sauvegarder sur le serveur de réservation les informations de réservation transmises par le prestataire de services (TA); à transmettre au serveur de réservation les informations individualisant la réservation précitée, le point de service (SERV) et/ou le terminal (MS). On vérifie l'existence de la réservation précitée individualisée par les informations reçues, ladite réservation étant alors payée si la vérification s'avère positive.
PCT/FI2000/001017 1999-11-23 2000-11-23 Systeme de reservation de tickets Ceased WO2001039033A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU18654/01A AU1865401A (en) 1999-11-23 2000-11-23 Ticket system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
FI992495A FI19992495A7 (fi) 1999-11-23 1999-11-23 Lippujärjestelmä
FI19992495 1999-11-23

Publications (2)

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WO2001039033A1 true WO2001039033A1 (fr) 2001-05-31
WO2001039033A8 WO2001039033A8 (fr) 2002-06-20

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PCT/FI2000/001017 Ceased WO2001039033A1 (fr) 1999-11-23 2000-11-23 Systeme de reservation de tickets

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AU (1) AU1865401A (fr)
FI (1) FI19992495A7 (fr)
WO (1) WO2001039033A1 (fr)

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FR2848706A1 (fr) * 2002-12-12 2004-06-18 Schlumberger Systems & Service Borne d'acces a un service a l'aide d'un terminal distant via communication courte portee (infra-rouge ou radiofrequence)
US7406429B2 (en) 2001-08-21 2008-07-29 Bookit Oy Ajanvarauspalvelu Booking method and system
USRE44073E1 (en) 2006-04-21 2013-03-12 Bookit Oy Ajanvarauspalvelu SMS inquiry and invitation distribution method and system
US8666380B2 (en) 2001-08-21 2014-03-04 Bookit Oy Ajanvarauspalvelu Communication method and system
US8737958B2 (en) 2001-08-21 2014-05-27 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
US8737959B2 (en) 2001-08-21 2014-05-27 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
US8737954B2 (en) 2001-08-21 2014-05-27 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
US8737955B2 (en) 2001-08-21 2014-05-27 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
CN104392493A (zh) * 2014-11-13 2015-03-04 淘金信息科技（苏州）有限公司 一种购票系统
US9167398B2 (en) 2006-05-02 2015-10-20 Bookit Oy Ajanvarauspalvelu Method and system for combining text and voice messages in a communications dialogue
US9288315B2 (en) 2001-08-21 2016-03-15 Bookit Oy Ajanvarauspalvelu Method and system for mediating and provisioning services
US9418361B2 (en) 2001-08-21 2016-08-16 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
US9501775B2 (en) 2009-03-10 2016-11-22 Bookit Oy Ajanvarauspalvelu Managing recurring payments from mobile terminals
USRE46395E1 (en) 2006-05-02 2017-05-02 Bookit Oy Ajanvarauspalvelu Method and system for combining text and voice messages in a communications dialogue
US9832311B2 (en) 2005-12-02 2017-11-28 Bookit Oy Ajanvarauspalvelu Method and system for the mass sending of messages
USRE46653E1 (en) 2008-07-04 2017-12-26 Bookit Oy Ajanvarauspalvelu Method and system for sending messages
US10469591B2 (en) 2001-08-21 2019-11-05 Bookit Oy Method and system for mediating and provisioning services
US10902491B2 (en) 2001-08-21 2021-01-26 Bookit Oy Product/service reservation and delivery facilitation with semantic analysis enabled dialog assistance
US10929784B2 (en) 2001-08-21 2021-02-23 Bookit Oy Booking method and system
US11004114B2 (en) 2001-08-21 2021-05-11 Bookit Oy Components, system, platform and methodologies for mediating and provisioning services and product delivery and orchestrating, mediating and authenticating transactions and interactions
US11290878B2 (en) 2015-03-04 2022-03-29 Smartcom Labs Oy Components, system, platform and methodologies for mediating and provisioning services and product delivery and orchestrating, mediating and authenticating transactions and interactions

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Also Published As

Publication number Publication date
AU1865401A (en) 2001-06-04
WO2001039033A8 (fr) 2002-06-20
FI19992495A7 (fi) 2001-05-24

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