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WO2001039082A8 - Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment - Google Patents

Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment

Info

Publication number
WO2001039082A8
WO2001039082A8 PCT/US2000/032228 US0032228W WO0139082A8 WO 2001039082 A8 WO2001039082 A8 WO 2001039082A8 US 0032228 W US0032228 W US 0032228W WO 0139082 A8 WO0139082 A8 WO 0139082A8
Authority
WO
WIPO (PCT)
Prior art keywords
service
network
supply chain
proactive
scheduling
Prior art date
Application number
PCT/US2000/032228
Other languages
French (fr)
Other versions
WO2001039082A2 (en
Inventor
Michael G Mikurak
Original Assignee
Accenture Llp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/444,889 external-priority patent/US7716077B1/en
Application filed by Accenture Llp filed Critical Accenture Llp
Priority to AU20476/01A priority Critical patent/AU2047601A/en
Priority to EP00983764A priority patent/EP1252594A2/en
Publication of WO2001039082A2 publication Critical patent/WO2001039082A2/en
Publication of WO2001039082A8 publication Critical patent/WO2001039082A8/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02—TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02P—CLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00—Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/80—Management or planning

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

L'invention concerne un système, un procédé, et un article manufacturé de gestion proactive mis en oeuvre au cours de la maintenance et de l'entretien d'un environnement du type chaîne d'approvisionnement réseautée. Les appels téléphoniques, les données et autres informations multimédia sont routés via un réseau assurant le transfert des informations via Internet au moyen d'informations de routage téléphonique et d'informations d'adresse de protocole Internet. Ledit réseau comprend un gestionnaire de seuil proactif qui avertit à l'avance les fournisseurs d'une rupture de contrat imminente. Ledit gestionnaire de seuil proactif envoie une alarme au fournisseur de services lorsque le niveau de service du moment n'atteint plus le niveau de service déterminé dans le contrat en termes de maintien d'un certain niveau de service.A system, method, and article of manufacture for proactive management implemented during the maintenance and servicing of a networked supply chain environment. Telephone calls, data, and other multimedia information are routed over a network that transfers information over the Internet using telephone routing information and Internet protocol address information. The network includes a proactive threshold manager that warns suppliers in advance of an imminent breach of contract. Said proactive threshold manager sends an alarm to the service provider when the current service level no longer reaches the service level determined in the contract in terms of maintaining a certain level of service.

PCT/US2000/032228 1999-11-22 2000-11-22 Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment WO2001039082A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU20476/01A AU2047601A (en) 1999-11-22 2000-11-22 Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment
EP00983764A EP1252594A2 (en) 1999-11-22 2000-11-22 Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US44762599A 1999-11-22 1999-11-22
US09/447,625 1999-11-22
US09/444,889 1999-11-22
US09/444,889 US7716077B1 (en) 1999-11-22 1999-11-22 Scheduling and planning maintenance and service in a network-based supply chain environment

Publications (2)

Publication Number Publication Date
WO2001039082A2 WO2001039082A2 (en) 2001-05-31
WO2001039082A8 true WO2001039082A8 (en) 2002-01-03

Family

ID=27034103

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/032228 WO2001039082A2 (en) 1999-11-22 2000-11-22 Scheduling and planning before and proactive management during maintenance and service in a network-based supply chain environment

Country Status (3)

Country Link
EP (1) EP1252594A2 (en)
AU (1) AU2047601A (en)
WO (1) WO2001039082A2 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7505921B1 (en) 2000-03-03 2009-03-17 Finali Corporation System and method for optimizing a product configuration
US7599861B2 (en) 2006-03-02 2009-10-06 Convergys Customer Management Group, Inc. System and method for closed loop decisionmaking in an automated care system
US9549065B1 (en) 2006-05-22 2017-01-17 Convergys Customer Management Delaware Llc System and method for automated customer service with contingent live interaction

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* Cited by examiner, † Cited by third party
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US8464302B1 (en) 1999-08-03 2013-06-11 Videoshare, Llc Method and system for sharing video with advertisements over a network
US20020056123A1 (en) 2000-03-09 2002-05-09 Gad Liwerant Sharing a streaming video
US10055792B2 (en) 2009-11-04 2018-08-21 Michael Price System and method for automated risk management appraisal
CN103873391B (en) * 2012-12-14 2016-09-28 中国科学院声学研究所 A kind of two layers of adapter select system and method
US10645078B2 (en) 2017-05-01 2020-05-05 Microsoft Technology Licensing, Llc Smart card thumb print authentication
CN109919170B (en) * 2018-11-29 2023-12-05 创新先进技术有限公司 Change evaluation method, change evaluation device, electronic device and computer-readable storage medium
CN112130985A (en) * 2019-06-25 2020-12-25 北京京东尚科信息技术有限公司 Method and apparatus for determining target machine
US10917454B1 (en) * 2019-08-01 2021-02-09 Rohde & Schwarz Gmbh & Co. Kg System and method for ATC voice quality assurance
CN110569228B (en) 2019-08-09 2020-08-04 阿里巴巴集团控股有限公司 Model parameter determination method and device and electronic equipment
CN110704930A (en) * 2019-09-30 2020-01-17 国网上海市电力公司 BIM-based transformer substation three-dimensional construction cost model construction method
CN112348552A (en) * 2020-09-27 2021-02-09 北京淇瑀信息科技有限公司 Computer-aided resource delivery management method and platform based on early warning service
CN112488337B (en) * 2020-12-11 2023-07-25 广东电力通信科技有限公司 Intelligent auxiliary overhaul flow analysis method and system
CN112667203B (en) * 2020-12-14 2024-02-27 南方电网数字电网研究院有限公司 Information security operation monitoring and early warning system beneficial to operation and maintenance flow management
CN113098951B (en) * 2021-03-30 2022-08-30 中电科航空电子有限公司 Civil aircraft passenger cabin wireless network system and server software architecture thereof
CN113344225B (en) * 2021-05-07 2023-08-04 上海三菱电梯有限公司 Maintenance plan generation method and system for multiple elevators, readable storage medium and computer equipment
CN113641712B (en) * 2021-08-20 2023-08-15 平安银行股份有限公司 Hit processing method, device, equipment and storage medium for complex event
CN115271357B (en) * 2022-06-27 2025-07-22 东南大学 Robot assembly line balancing method based on mixed discrete particle swarm algorithm
US20240177126A1 (en) * 2022-11-29 2024-05-30 Help So Easy Inc. System and method for facilitating a connection between two parties

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5333315A (en) * 1991-06-27 1994-07-26 Digital Equipment Corporation System of device independent file directories using a tag between the directories and file descriptors that migrate with the files
US5548724A (en) * 1993-03-22 1996-08-20 Hitachi, Ltd. File server system and file access control method of the same
JPH09325939A (en) * 1996-06-05 1997-12-16 Hitachi Ltd Groupware system with agent function
US5974395A (en) * 1996-08-21 1999-10-26 I2 Technologies, Inc. System and method for extended enterprise planning across a supply chain
US6041327A (en) * 1997-12-12 2000-03-21 Telefonaktiebolaget Lm Ericsson Implementation of notification capabilities in relational databases

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7505921B1 (en) 2000-03-03 2009-03-17 Finali Corporation System and method for optimizing a product configuration
US7599861B2 (en) 2006-03-02 2009-10-06 Convergys Customer Management Group, Inc. System and method for closed loop decisionmaking in an automated care system
US9549065B1 (en) 2006-05-22 2017-01-17 Convergys Customer Management Delaware Llc System and method for automated customer service with contingent live interaction

Also Published As

Publication number Publication date
EP1252594A2 (en) 2002-10-30
WO2001039082A2 (en) 2001-05-31
AU2047601A (en) 2001-06-04

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