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WO2001008135A8 - System and method to facilitate speech enabled user interfaces - Google Patents

System and method to facilitate speech enabled user interfaces

Info

Publication number
WO2001008135A8
WO2001008135A8 PCT/US1999/016578 US9916578W WO0108135A8 WO 2001008135 A8 WO2001008135 A8 WO 2001008135A8 US 9916578 W US9916578 W US 9916578W WO 0108135 A8 WO0108135 A8 WO 0108135A8
Authority
WO
WIPO (PCT)
Prior art keywords
user interface
caller
user interfaces
enabled user
speech enabled
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US1999/016578
Other languages
French (fr)
Other versions
WO2001008135A1 (en
Inventor
Myra Hambleton
Eric Weeren
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Intervoice LP
Original Assignee
Intervoice LP
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intervoice LP filed Critical Intervoice LP
Priority to EP99937377A priority Critical patent/EP1196748A4/en
Priority to PCT/US1999/016578 priority patent/WO2001008135A1/en
Priority to AU52221/99A priority patent/AU5222199A/en
Publication of WO2001008135A1 publication Critical patent/WO2001008135A1/en
Publication of WO2001008135A8 publication Critical patent/WO2001008135A8/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/223—Execution procedure of a spoken command
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
    • G10L2015/226—Procedures used during a speech recognition process, e.g. man-machine dialogue using non-speech characteristics

Landscapes

  • Engineering & Computer Science (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The invention relates to a voice enabled user interface which correlates utterances, by a caller who is interacting with the user interface, with transaction phrases in a transaction phrase data structure. The user interface employs the results of the correlation to calculate an offering to the caller which may include a list of correlation results, a prompt for the caller to speak additional information to the user interface, or a combination of the two. The invention may be employed in a variety of applications including but not limited to banking and other financial applications services.
PCT/US1999/016578 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces Ceased WO2001008135A1 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP99937377A EP1196748A4 (en) 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces
PCT/US1999/016578 WO2001008135A1 (en) 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces
AU52221/99A AU5222199A (en) 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US1999/016578 WO2001008135A1 (en) 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces

Publications (2)

Publication Number Publication Date
WO2001008135A1 WO2001008135A1 (en) 2001-02-01
WO2001008135A8 true WO2001008135A8 (en) 2001-06-14

Family

ID=22273253

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1999/016578 Ceased WO2001008135A1 (en) 1999-07-23 1999-07-23 System and method to facilitate speech enabled user interfaces

Country Status (3)

Country Link
EP (1) EP1196748A4 (en)
AU (1) AU5222199A (en)
WO (1) WO2001008135A1 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI536366B (en) 2014-03-18 2016-06-01 財團法人工業技術研究院 Spoken vocabulary generation method and system for speech recognition and computer readable medium thereof
EP3226239B1 (en) * 2016-03-30 2018-12-19 Panasonic Automotive & Industrial Systems Europe GmbH Voice command system

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5660176A (en) * 1993-12-29 1997-08-26 First Opinion Corporation Computerized medical diagnostic and treatment advice system
US5680511A (en) * 1995-06-07 1997-10-21 Dragon Systems, Inc. Systems and methods for word recognition
US6192110B1 (en) * 1995-09-15 2001-02-20 At&T Corp. Method and apparatus for generating sematically consistent inputs to a dialog manager
US5806021A (en) * 1995-10-30 1998-09-08 International Business Machines Corporation Automatic segmentation of continuous text using statistical approaches
US5802526A (en) * 1995-11-15 1998-09-01 Microsoft Corporation System and method for graphically displaying and navigating through an interactive voice response menu
DE19615437C1 (en) * 1996-04-19 1997-07-31 Univ Karlsruhe Video recorder programming method

Also Published As

Publication number Publication date
WO2001008135A1 (en) 2001-02-01
AU5222199A (en) 2001-02-13
EP1196748A4 (en) 2004-06-23
EP1196748A1 (en) 2002-04-17

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