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WO2001008035A3 - A system, method and computer program for determining capability level of processes to evaluate operational maturity in an administration process area - Google Patents

A system, method and computer program for determining capability level of processes to evaluate operational maturity in an administration process area Download PDF

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Publication number
WO2001008035A3
WO2001008035A3 PCT/US2000/020238 US0020238W WO0108035A3 WO 2001008035 A3 WO2001008035 A3 WO 2001008035A3 US 0020238 W US0020238 W US 0020238W WO 0108035 A3 WO0108035 A3 WO 0108035A3
Authority
WO
WIPO (PCT)
Prior art keywords
maturity
process area
processes
computer program
systems
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2000/020238
Other languages
French (fr)
Other versions
WO2001008035A2 (en
Inventor
Nancy S Greenberg
Colleen R Winn
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Accenture LLP
Original Assignee
Accenture LLP
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Accenture LLP filed Critical Accenture LLP
Priority to AU62372/00A priority Critical patent/AU6237200A/en
Publication of WO2001008035A2 publication Critical patent/WO2001008035A2/en
Anticipated expiration legal-status Critical
Publication of WO2001008035A3 publication Critical patent/WO2001008035A3/en
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A system, method, and article of manufacture consistent with the principles of the present invention are provided for determining capability levels of a user administration process area when gauging a maturity of an operations organization. First, a plurality of process attributes are defined. Next, a plurality of generic practices are determined for each of the process attributes. The generic practices include base practices such as receiving information from human resources regarding employee events, adding users to a plurality of systems, changing user information on each of the systems, deleting user information on each of the systems, and/or notifying parties periodically of a user administration status. Thereafter, a maturity of an operations organization is determined based at least in part on the achievement of the generic practices.
PCT/US2000/020238 1999-07-26 2000-07-26 A system, method and computer program for determining capability level of processes to evaluate operational maturity in an administration process area Ceased WO2001008035A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU62372/00A AU6237200A (en) 1999-07-26 2000-07-26 A system, method and article of manufacture for operational maturity process assessment via capability level determination in a user administration process area

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US36092899A 1999-07-26 1999-07-26
US09/360,928 1999-07-26

Publications (2)

Publication Number Publication Date
WO2001008035A2 WO2001008035A2 (en) 2001-02-01
WO2001008035A3 true WO2001008035A3 (en) 2002-07-11

Family

ID=23419965

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2000/020238 Ceased WO2001008035A2 (en) 1999-07-26 2000-07-26 A system, method and computer program for determining capability level of processes to evaluate operational maturity in an administration process area

Country Status (2)

Country Link
AU (1) AU6237200A (en)
WO (1) WO2001008035A2 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11605144B1 (en) * 2012-11-29 2023-03-14 Priority 5 Holdings, Inc. System and methods for planning and optimizing the recovery of critical infrastructure/key resources
CN113283713A (en) * 2021-05-08 2021-08-20 上海华兴数字科技有限公司 Method and system for analyzing operation and control behaviors of engineering machinery manipulator

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5630069A (en) * 1993-01-15 1997-05-13 Action Technologies, Inc. Method and apparatus for creating workflow maps of business processes

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5630069A (en) * 1993-01-15 1997-05-13 Action Technologies, Inc. Method and apparatus for creating workflow maps of business processes

Non-Patent Citations (4)

* Cited by examiner, † Cited by third party
Title
MCGARRY F ET AL: "Measuring the impacts individual process maturity attributes have on software products", PROCEEDINGS FIFTH INTERNATIONAL SOFTWARE METRICS SYMPOSIUM. METRICS (CAT. NO.98TB100262), PROCEEDINGS FIFTH INTERNATIONAL SOFTWARE METRICS SYMPOSIUM. METRICS 1998, BETHESDA, MD, USA, 20-21 NOV. 1998, 1998, Los Alamitos, CA, USA, IEEE Comput. Soc, USA, pages 52 - 60, XP002185627, ISBN: 0-8186-9201-4 *
NIESSINK F ET AL: "Towards mature measurement programs", PROCEEDINGS OF THE SECOND EUROMICRO CONFERENCE ON SOFTWARE MAINTENANCE AND REENGINEERING (CAT. NO.98EX143), PROCEEDINGS OF THE SECOND EUROMICRO CONFERENCE ON SOFTWARE MAINTENANCE AND REENGINEERING, FLORENCE, ITALY, 8-11 MARCH 1998, 1998, Los Alamitos, CA, USA, IEEE Comput. Soc, USA, pages 82 - 88, XP002185625, ISBN: 0-8186-8421-6 *
ROJAS T ET AL: "The capabilities and maturity model (CMM): a case study", 1997 IEEE INTERNATIONAL CONFERENCE ON SYSTEMS, MAN, AND CYBERNETICS. COMPUTATIONAL CYBERNETICS AND SIMULATION (CAT. NO.97CH36088-5), 1997 IEEE INTERNATIONAL CONFERENCE ON SYSTEMS, MAN, AND CYBERNETICS. COMPUTATIONAL CYBERNETICS AND SIMULATION, ORLAND, 1997, New York, NY, USA, IEEE, USA, pages 1285 - 1290 vol.2, XP002185624, ISBN: 0-7803-4053-1 *
VARKOI T K ET AL: "Case study of CMM and SPICE comparison in software process assessment", IEMC '98 PROCEEDINGS. INTERNATIONAL CONFERENCE ON ENGINEERING AND TECHNOLOGY MANAGEMENT. PIONEERING NEW TECHNOLOGIES: MANAGEMENT ISSUES AND CHALLENGES IN THE THIRD MILLENNIUM (CAT. NO.98CH36266), IEMC '98 PROCEEDINGS. INTERNATIONAL CONFERENCE ON ENGI, 1998, New York, NY, USA, IEEE, USA, pages 477 - 482, XP002185626, ISBN: 0-7803-5082-0 *

Also Published As

Publication number Publication date
AU6237200A (en) 2001-02-13
WO2001008035A2 (en) 2001-02-01

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