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WO2000079755A3 - Method for processing orders with a data network - Google Patents

Method for processing orders with a data network Download PDF

Info

Publication number
WO2000079755A3
WO2000079755A3 PCT/DE2000/002013 DE0002013W WO0079755A3 WO 2000079755 A3 WO2000079755 A3 WO 2000079755A3 DE 0002013 W DE0002013 W DE 0002013W WO 0079755 A3 WO0079755 A3 WO 0079755A3
Authority
WO
WIPO (PCT)
Prior art keywords
order
client
data network
ticket
processing orders
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/DE2000/002013
Other languages
German (de)
French (fr)
Other versions
WO2000079755A2 (en
Inventor
Arnold Braun
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens AG
Siemens Corp
Original Assignee
Siemens AG
Siemens Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens AG, Siemens Corp filed Critical Siemens AG
Publication of WO2000079755A2 publication Critical patent/WO2000079755A2/en
Publication of WO2000079755A3 publication Critical patent/WO2000079755A3/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Landscapes

  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention relates to a method for processing orders with a data network, especially using the World Wide Web. The invention is characterised in that order markers are automatically generated in response to a order and the e-mail address of the client is determined by accessing client data in a database. The order confirmation is then sent to this e-mail address. Said confirmation contains a hyperlink to an order ticket to which the client who has placed the order can refer at any time in order to determine the current status of his/her order. The party processing the order updates the status in this ticket and the client who has placed the order receives access to it. This improves the supply of information to the client who has placed the order and relieves the party processing the order of the burden of constantly having to give out status information.
PCT/DE2000/002013 1999-06-22 2000-06-19 Method for processing orders with a data network Ceased WO2000079755A2 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE1999128577 DE19928577A1 (en) 1999-06-22 1999-06-22 Procedure for order processing with a data network
DE19928577.2 1999-06-22

Publications (2)

Publication Number Publication Date
WO2000079755A2 WO2000079755A2 (en) 2000-12-28
WO2000079755A3 true WO2000079755A3 (en) 2001-06-28

Family

ID=7912151

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/DE2000/002013 Ceased WO2000079755A2 (en) 1999-06-22 2000-06-19 Method for processing orders with a data network

Country Status (2)

Country Link
DE (1) DE19928577A1 (en)
WO (1) WO2000079755A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10234004A1 (en) * 2002-07-25 2004-02-19 Merck Patent Gmbh Process and system for processing order processes

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0471637A2 (en) * 1990-08-17 1992-02-19 International Business Machines Corporation Tracking the resolution of a problem on a computer system in a service network of computer systems
WO1998006049A1 (en) * 1996-08-08 1998-02-12 Onsale, Inc. System for supplying automatic status updates using electronic mail
US5860068A (en) * 1997-12-04 1999-01-12 Petabyte Corporation Method and system for custom manufacture and delivery of a data product

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP0471637A2 (en) * 1990-08-17 1992-02-19 International Business Machines Corporation Tracking the resolution of a problem on a computer system in a service network of computer systems
WO1998006049A1 (en) * 1996-08-08 1998-02-12 Onsale, Inc. System for supplying automatic status updates using electronic mail
US5860068A (en) * 1997-12-04 1999-01-12 Petabyte Corporation Method and system for custom manufacture and delivery of a data product

Also Published As

Publication number Publication date
WO2000079755A2 (en) 2000-12-28
DE19928577A1 (en) 2001-01-11

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