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WO2000073947A1 - Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel - Google Patents

Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel Download PDF

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Publication number
WO2000073947A1
WO2000073947A1 PCT/EP1999/003820 EP9903820W WO0073947A1 WO 2000073947 A1 WO2000073947 A1 WO 2000073947A1 EP 9903820 W EP9903820 W EP 9903820W WO 0073947 A1 WO0073947 A1 WO 0073947A1
Authority
WO
WIPO (PCT)
Prior art keywords
user
messages
message
information distribution
subscriber
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/EP1999/003820
Other languages
English (en)
Inventor
Theo Quirijnen
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Telefonaktiebolaget LM Ericsson AB
Original Assignee
Telefonaktiebolaget LM Ericsson AB
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telefonaktiebolaget LM Ericsson AB filed Critical Telefonaktiebolaget LM Ericsson AB
Priority to PCT/EP1999/003820 priority Critical patent/WO2000073947A1/fr
Priority to AU43731/99A priority patent/AU4373199A/en
Publication of WO2000073947A1 publication Critical patent/WO2000073947A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
    • H04L63/083—Network architectures or network communication protocols for network security for authentication of entities using passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/432—Arrangements for calling a subscriber at a specific time, e.g. morning call service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42153—Administration or customisation of services by subscriber
    • H04M3/42161—Administration or customisation of services by subscriber via computer interface
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5322—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording text messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53316—Messaging centre selected by message originator
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Definitions

  • This invention relates to the provision of supplementary telecommunication services, and more particularly, to a new type of solution for distributing information to subscribers.
  • the invention also relates to a new type of arrangement for reminder information distribution.
  • the solution according to the invention can be used as a service solution m telecommunication networks.
  • SMS-messages Short Message Service
  • calendar devices There are all kinds of calendar devices that can help in not forgetting important dates one should remember.
  • the electronic personal assistant devices can assist m remembering the important dates but they do not support the communication m any way.
  • Teletext messaging that help m communicating but do not provide the valuable assistance needed for remembering the important dates.
  • Personal computers can also provide assistance in remembering the important dates.
  • the computer device is so large that it is not able to be carried by the user nor does it support the communicating m for example establishing phone calls.
  • the aim of this invention is to overcome the drawbacks of the prior art solutions and to provide a new type of solution for distributing information to subscribers and also a new type of arrangement for reminder information distribution.
  • a system for distributing information to subscribers having a system server that is connected to Internet and to a GSM network which is characterized by that the system also comprises means for checking messages to check the identity of a subscriber, means for generating messages according to a profile previously specified by the user, and means for distributing the information to the customer having a selection of different means for sending messages.
  • a method for distributing information to subscribers which is characterized by that the method comprises the steps of subscribing to the service by the user, identifying the user by the system, receiving the password by the system, logging in to the service provider's homepage by the user, filling up the subscriber profile by the user, and receiving notifications by the user according to the subscriber profile.
  • an arrangement for reminder information distribution comprising a system server that is connected to Internet and to a GSM network, which is characterized by that the arrangement also comprises means for checking messages to check the identity of a subscriber, means for generating reminders according to a profile previously specified by the user, and means for distributing the reminder information to the customer having a selection of different means for sending messages.
  • Figure 1 is an illustrative diagram showing the general architecture of the network arrangement according to the present invention
  • Figure 2 is a block diagram of the network arrangement according to the present invention
  • Figure 3 is a flowchart diagram of a method for distributing information to subscribers according to the present invention
  • Figure 4 is an illustrative diagram showing an arrangement for reminder information distribution according to the present invention.
  • FIG. 1 is an illustrative diagram showing the general architecture of the network arrangement according to the present invention.
  • the network arrangement comprises a GSM network 1, a Public Switched Telecommunications Network (PSTN) 7, Internet 11, server arrangement 17, user's mobile phone 18 and user's personal computer 19.
  • PSTN Public Switched Telecommunications Network
  • the GSM network 1 has a number of Mobile Switching Centers (MSC) 2, a Short Message
  • SMS-C Service Center
  • SMS-C Short Message Service Center
  • GSM network 1 is also connected to the Public Switched Telecommunications Network (PSTN) 7 via switch arrangement 6.
  • PSTN network 7 has several switches, which are marked with reference numbers 8, 9 and 10.
  • Public Switched Telecommunications Network 7 can be used to send voice messages to those who don't own a mobile phone 18.
  • PSTN network 7 and GSM network 1 are both connected to Internet 11.
  • Internet has several routing devices, which are marked with reference numbers 12, 13, 14, 15 and 16. Internet can be accessed, by example, via cable television network connection 20.
  • the server arrangement 17 contains all subscriber specific information and is connected to the GSM network 1 and the Short Message Service Center (SMS-C) 3.
  • SMS-C Short Message Service Center
  • a customer When a customer is a GSM subscriber 18 to the service arrangement provided by the solution according to the invention, he/she first has to retrieve a password over the GSM network 1.
  • the password can be sent as an SMS- message from the server connected to both the GSM network 1 and the Internet 11.
  • the subscriber can use a personal computer 19 to access the Internet 11, either via local exchange 10 and PSTN network 7 or cable television network connection 20.
  • the subscriber can fill in, and later modify, his/hers service profile stored in the server 17 database.
  • this service profile the subscriber will specify the conditions, in which the server 17 connected to the Internet 11 and the GSM network 1 is to send notifications towards the mobile phone 18 of the subscriber or messages to anybody with a mobile phone or fixed phone.
  • the system for distributing information to subscribers comprises: a system server 17 that is connected to Internet 11 and to a GSM network 1, - means for checking messages to check the identity of a subscriber, means for generating messages according to a profile previously specified by the user, and means for distributing SMS-messages to the customer, - means for sending voice messages, which means will handle the communication with the user, and means for handling messages, which means will read out new password requests and status changes for registration purposes .
  • FIG. 2 is a block diagram of the system for distributing information to subscribers according to the present invention.
  • the system for distributing information to subscribers according to the present invention comprises: - a communication database 21, which stores all events and requests for passwords together with their status of distribution, a message database 22, which contains the prepared message e.g. SMS, Voice messages, E-mail, Fax or, Telex messages, that are to be distributed to the different media, an SMS message database 23, which contains all prepared SMS messages that have to be distributed to the requested addresses, - a voice message database 24, which contains the prepared voice messages that have to be distributed, the status of the voice messages, and requests for passwords from customers to use the service together with the CLI , a subscribers database 25, which contains the subscribers information e.g.
  • a system info database 26 which contains all system parameters for tuning the system
  • a template database 27 which contains all templates which can be used to generate messages for different media in different languages
  • a password handler 28 which handles the requests for new passwords
  • a message checker 29 which checks the identity of a subscriber logging in via the Internet interface and the incoming events given by the customer
  • a message generator 30 which selects a new password distribution request or an event from the Communication database 21, creates a new message for distribution by one of the selected media, and stores the prepared message in the Message database 22 for further distribution
  • a message sender 31 which selects the available messages from the Message database 22 and distributes the different messages types to the different distribution media
  • an SMS sender 32 which distributes SMS-messages to the customer and also notifies the subscriber on certain events and informs the subscriber's relations.
  • VRU Voice Response Unit
  • VRU Voice Response Unit
  • a message status handler 35 which reads out new password requests and status changes in the media databases for registration purposes to keep the Communication database 21 up to date
  • a supervisor interface 36 which is used to maintain and monitor the service and as an interface for accessing all databases and processes
  • a internet interface 37 which is used by the subscriber to maintain his events of notification and messages for distribution.
  • the Subscribers database 25 is the output of the Password handler 28 and the Message checker 29 for checking, assigning and changing password information.
  • the System Info database 26 is the input for the Message Generator 30 for assigning system parameters before sending a message.
  • the Template database 27 is the input for the Message Generator 30 for creating messages out of the variable input information combined with the template information. Entries in the System Info database 26 or in the Template database 27 can be added, deleted and adjusted using the Supervisor interface 36.
  • the customer can, for example, call the Voice Response Unit 33 with his mobile phone and request to subscribe to the service.
  • the Password handler 28 reads the request from the Communication database 21 and checks the CLI of the customer.
  • the Message Status Handler reads the request from the VRU database and stores the request in the Communication database.
  • the Password 28 handler reads the request from the Communication database 21, and checks the Subscribers database 25 for previous subscriptions for this CLI i.e. checks whether the password already exists. In case the password is not found, the Password handler 28 generates a unique password in combination with the CLI and stores the password in the Subscribers database 25 as well as in the Communication database 21 for distribution.
  • the process for registration and password generation is finished.
  • the Message checker 29 checks his password with the Subscribers database 25 and based on the identification returns all previous entered events from the Communication database 21 to the Internet interface .
  • the Message checker 29 checks the incoming events for accuracy and overwrites the events previously stored with the new events profile. In case some events are incorrect, nothing is stored and the customer will be helped to correct the incorrect events .
  • the Message generator 30 is the application to translate the information from the Communication database 21 into the Message database 22.
  • the Message generator 30 is a process that will run on the Administration server.
  • the Message generator 30 is a continuous process that will request the Communication database 21 for the next event for a new password distribution request or by the internal calendar and clock when events are timed-out for distribution.
  • the Message Generator 30 selects this event from the Communication database 21 and creates a message based on the event information and the related template information for the correct distribution medium. For example when preparing an SMS message, the Message Generator 30 reads the password message from the Communication database 21 and creates an SMS message based on the password message and the SMS-password template stored in the template database.
  • the Message Generator 30 stores the result in the Message database 22.
  • the Message sender 31 is a separate process and works in parallel to the Message generator 30. In this way new media can easily be added, without changing the complete system.
  • the Message sender 31 is the application to distribute the information from the Message database 22 to the SMS message database 23 or Voice Message database 24.
  • the Message sender 31 is a process that will run on the
  • the Message sender 31 is a permanent process that will read the Message database 22 on information to pass through.
  • the application will read and remove the next message from the Message database 22 based on the First In, First Out (FIFO) principle and placed in the right media Message database 23, 24.
  • FIFO First In, First Out
  • the SMS sender application 32 can be realised as a process that runs on the Media server.
  • the SMS sender 32 is the application which distributes the information from the SMS Message database 23 to the customer.
  • the SMS sender 32 is a permanent process that will read the SMS Message database 23 on information to pass through.
  • the application will read and remove the next message from the SMS Message database 23 based on the First In, First Out (FIFO) principle.
  • FIFO First In, First Out
  • the Voice Response unit (VRU) Message sender 33 is an application that will communicate with the customer.
  • VRU Message sender 33 can be used for the following tasks: registering of a new subscriber, the VRU can be called and a request can be issued directly; requesting to send the password again, in case the password can not be remembered; connecting to the call-centre to learn more about the service or requests or help about the service; and distributing messages to the relations of the subscriber and to register their response.
  • the VRU Message sender 33 is a process that runs on the Media server.
  • the VRU 33 is located on the Media server.
  • the VRU Message sender 33 is programmed to handle the incoming and outgoing messages and the connection to the right customer.
  • the VRU Message sender 33 will handle the outbound calls according to the information stored in the Voice Message database 24.
  • the VRU 33 will retrieve the necessary information from the Voice Message database 24 prepared by the Message sender 31 such as telephone number and prepared message. With this information the VRU 33 will build up the voice response string provided to the customer and try to connect the customer by dialling the telephone number.
  • the customer At connection the customer will be informed about the message and will be asked for a response. If there is no connection with the customer this information will be stored in the database 24 and the VRU 33 will try again later. The response on the call will be stored in the Voice Message database 24. The customer can request to be connected to a member of the call centre 34.
  • the Message status handler 35 is a permanent process that will read the SMS message database 23, Voice Message database 24 and System Info database 26 on information to pass through to communication database 21.
  • the Internet interface 37 gives the subscriber the possibility to maintain his events of notification and messages for distribution.
  • the Internet interface 37 can only be used after a password has been assigned to the customer.
  • the Internet interface 37 forms the interface between the customer and the new service offered by the service provider. It will consist of a start-up Internet page with a description of the service, how to subscribe and the possibility to login via a password. On request of the subscriber, the password can be changed.
  • HTTPS-protocol HTTPS, Secured Hypertext Transfer Protocol
  • Figure 3 is a flowchart diagram of a method for distributing information to subscribers according to the present invention.
  • the service provider will identify the user 39, for example, by using subscriber's Call Line Identification (CLI) .
  • CLI Call Line Identification
  • the service provider will then provide the user with a password 40. This can be done for example by sending the user a SMS- message with a password 40.
  • the user may then access the Internet page of the service provider and log in 41 with his GSM number and his password.
  • the user may access the service provider's Internet page by, for example, modem, ISDN connection (ISDN, Integrated Services Digital Network) or cable television network connection 20.
  • ISDN ISDN, Integrated Services Digital Network
  • cable television network connection 20 When logged in to the service provider's Internet page, the user may enter the notification information to his user specific subscriber profile 42.
  • the information distribution system will then send notifications to the user.
  • the user will receive the notifications 43 according to his wishes filled in the subscriber profile 42. At some point of time the user may change the subscriber profile 44. The user will then start to receive the notifications 43 according to his amended subscriber profile 44. The notification service will run until it is finally unsubscribed by the user 45.
  • FIG. 4 is an illustrative diagram showing the arrangement for reminder information distribution according to the present invention.
  • the reminder information distribution arrangement according to the invention comprises a system server 17 that is connected to Internet 11 and to a GSM network 1.
  • the reminder information distribution arrangement also comprises means for checking messages according to a profile previously specified by the user, means for generating messages, and means for distributing the information to the customer having a selection of different means for sending messages.
  • the arrangement according to the invention relates to not forgetting to communicate with the relations one knows.
  • the GSM network can help the consumer not to forget birthdays, wedding anniversary, father's day, mother's day, season's greetings etc. by using state of the art technology like SMS and Voice response unit.
  • a customer When a customer is a GSM subscriber 18 to the service arrangement according to the invention, he/she will first make a phone call ⁇ to the system server 17. The system server 17 will then send ⁇ a password over the GSM network 1 as an SMS-message. Next the user may use his personal computer 19 and access ® the service provider's Internet page via PSTN network 7. When logged in to the service provider's Internet page, the user may enter the reminder information to his user specific subscriber profile. To his subscriber profile, the subscriber can enter events like secretary's day, father's- and mother's day, and select how the notification should be performed. The subscriber can select to receive the notifications as, for example, SMS-messages, phone calls or e-mails. The subscriber will then receive the notifications according to his wishes filled in the subscriber profile ®.
  • the notification and messaging service can also be used for sending a message to the relation herself ⁇ ⁇ or to whom ⁇ ⁇ the notifications are to be sent to.
  • These messages can be, for example, SMS-messages via GSM network 1 to a mobile phone 46 ⁇ or, phone calls with a birthday song via PSTN network 7 to a conventional phone 47 ⁇ .
  • the reminder information distribution arrangement also provides the possibility to send gifts like flowers to these persons. These gifts will be charged via the phone bill or by credit card.
  • the arrangement can be used for sending seasons greetings (Christmas, New Year, etc.). All sorts of other reminders like doctor's or dentist appointments can also be added to the subscriber profile.
  • one can select the day he wishes to be notified on, whether it be the day in question itself, or some days in advance to in order enable one to buy and send a present in time.
  • the user can also use a mobile phone as an Internet terminal .
  • the reminder information distribution arrangement helps the subscriber not to forget birthdays, wedding anniversary, father's day, mother's day, season's greetings etc.
  • the service provided by the arrangement is original, cheaper than a postcard and has a high-tech image. It doesn't require the receiver to own a mobile phone. He or she can also be called by the service on a normal phone.
  • the new service platform is very flexible and can easily be extended in the future with additional distribution media and the introduction of new services.

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Computer Hardware Design (AREA)
  • Computer Security & Cryptography (AREA)
  • Computing Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Telephonic Communication Services (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention concerne un nouveau type de distribution de l'information aux abonnés et plus particulièrement un nouveau type d'agencement pour la réparation d'information de rappel. Un système comprend un serveur système connecté à Internet (11) et à un réseau GSM (1), des moyens de vérification des messages (29) servant à vérifier l'identité d'un abonné, des moyens de génération de messages (30) selon un profil spécifié par l'utilisateur et des moyens de distribution de l'information à l'abonné (31). L'invention trouve une application dans les réseau de télécommunication.
PCT/EP1999/003820 1999-05-31 1999-05-31 Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel Ceased WO2000073947A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
PCT/EP1999/003820 WO2000073947A1 (fr) 1999-05-31 1999-05-31 Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel
AU43731/99A AU4373199A (en) 1999-05-31 1999-05-31 System and method for distributing information to subscribers and arrangement for reminder information distribution

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/EP1999/003820 WO2000073947A1 (fr) 1999-05-31 1999-05-31 Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel

Publications (1)

Publication Number Publication Date
WO2000073947A1 true WO2000073947A1 (fr) 2000-12-07

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PCT/EP1999/003820 Ceased WO2000073947A1 (fr) 1999-05-31 1999-05-31 Systeme et procede de distribution de l'information a des abonnes et agencement de distribution d'information de rappel

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Country Link
AU (1) AU4373199A (fr)
WO (1) WO2000073947A1 (fr)

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WO2002093960A1 (fr) * 2001-05-14 2002-11-21 Omnijet As Procede automatique de contacts telephoniques bidirectionnels simultanes
WO2002101495A2 (fr) 2001-06-07 2002-12-19 Accenture Llp Service de messagerie a la clientele
FR2841427A1 (fr) * 2002-06-21 2003-12-26 France Telecom Systeme et procede interacti de programmation de rappel d'evenement
EP1552695A4 (fr) * 2002-10-18 2006-09-06 Nine Network Australia Pty Ltd Signal de rappel d'emission televisee sur mobile
WO2009029297A1 (fr) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Systèmes et procédés pour fournir une fonction de réinitialisation de mot de passe
WO2011010954A1 (fr) * 2009-07-23 2011-01-27 Общество С Ограниченной Ответственностью "Bиhгc" Procédé pour informer les abonnés mobiles sur des événements et système pour sa mise en oeuvre
CN112951392A (zh) * 2021-02-25 2021-06-11 挂号网（杭州）科技有限公司 资源信息推送方法、装置、电子设备及存储介质

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WO1997041654A1 (fr) * 1996-04-29 1997-11-06 Telefonaktiebolaget Lm Ericsson Systeme de diffusion d'information de telecommunications
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Publication number Priority date Publication date Assignee Title
WO1997033421A1 (fr) * 1996-03-06 1997-09-12 Bell Communications Research, Inc. Interconnexion de reseaux de communications personnelles
WO1997041654A1 (fr) * 1996-04-29 1997-11-06 Telefonaktiebolaget Lm Ericsson Systeme de diffusion d'information de telecommunications
WO1997047120A2 (fr) * 1996-06-04 1997-12-11 At & T Wireless Services, Inc. Procede et appareil pour assurer des services de telecommunications
WO1998003005A1 (fr) * 1996-07-12 1998-01-22 Europolitan Ab Procede de service d'exploitation de telecommunications

Cited By (21)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002093960A1 (fr) * 2001-05-14 2002-11-21 Omnijet As Procede automatique de contacts telephoniques bidirectionnels simultanes
WO2002101495A2 (fr) 2001-06-07 2002-12-19 Accenture Llp Service de messagerie a la clientele
EP1402448A4 (fr) * 2001-06-07 2006-02-01 Accenture Llp Service de messagerie a la clientele
AU2002349102B2 (en) * 2001-06-07 2007-10-11 Accenture Global Services Limited Customer messaging service
US8243893B2 (en) 2001-06-07 2012-08-14 Accenture Global Services Limited Customer messaging service
US7653573B2 (en) 2001-06-07 2010-01-26 Accenture Llp Customer messaging service
FR2841427A1 (fr) * 2002-06-21 2003-12-26 France Telecom Systeme et procede interacti de programmation de rappel d'evenement
EP1376998A1 (fr) * 2002-06-21 2004-01-02 France Telecom Programmation interactif de rappel d'événement
EP1552695A4 (fr) * 2002-10-18 2006-09-06 Nine Network Australia Pty Ltd Signal de rappel d'emission televisee sur mobile
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WO2009029297A1 (fr) * 2007-08-31 2009-03-05 At & T Mobility Ii Llc Systèmes et procédés pour fournir une fonction de réinitialisation de mot de passe
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CN112951392B (zh) * 2021-02-25 2023-10-03 挂号网（杭州）科技有限公司 资源信息推送方法、装置、电子设备及存储介质

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