WO2000070851A1 - Self-assistant tour guide system and method of the same - Google Patents
Self-assistant tour guide system and method of the same Download PDFInfo
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- WO2000070851A1 WO2000070851A1 PCT/CN2000/000082 CN0000082W WO0070851A1 WO 2000070851 A1 WO2000070851 A1 WO 2000070851A1 CN 0000082 W CN0000082 W CN 0000082W WO 0070851 A1 WO0070851 A1 WO 0070851A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
Definitions
- the present invention relates to a tour guide system and method, and in particular, to a self-service guide system and method using a public communication network. Background of the invention
- tourism is a popular activity.
- the forms of tourism include travel agency organization and tourist self-help.
- the travel agency is organized after the identified attractions, and the travel agency can arrange guided tours to explain for tourists.
- these services cannot be obtained. Therefore, these tourists sometimes do not fully understand the characteristics of the attractions and the allusions contained in them.
- tourists will walk around to see the flowers, which will not have a profound impact on the scenic spots they pass by.
- there are also defects such as the uneven content of the guides due to the varying levels and capabilities of tour guides.
- an object of the present invention is to provide a self-service guide system and method thereof which are convenient to use and implement.
- the self-service guide system includes: a public communication network, a voice service system connected to the public communication network, and a user phone.
- the voice service system includes a voice database storing introductions of corresponding attractions, and dialing by using the user phone, Access to the voice service system through the public communication network, the voice service system retrieves the voice data of the attraction introduction corresponding to the phone number in the database according to the phone number dialed by the user's phone, and The public telephone network transmits the telephone to the user.
- the invention also provides a self-guided tour guide method, which includes the following steps:
- the voice service system retrieves corresponding voice data from the database according to the phone number; the voice service system transmits the voice data to the user's phone.
- FIG. 1 is a flowchart of a self-service guide method of the present invention
- FIG. 2 is a structural block diagram of the self-service guide system of the present invention. Detailed Description
- FIG. 1 shows a flowchart of the self-service guide method of the present invention.
- step S1 a specific phone number is prepared for each attraction.
- a phone number for the Shanghai History Museum is 16880000.
- the attractions mentioned here can be natural or artificially formed scenic spots, or they can be buildings with specific meanings (such as the Great Hall of the People). Of course, the concept of attractions is not limited to these, and should generally include all places worthy of introduction to the public.
- step S2 the voice data of the introduction of the encoded attraction is stored in the database, and the voice data is associated with the phone number of the corresponding attraction.
- step S3 the user can dial in the phone number of the scenic spot to know through the telephone, and connect to the voice service system.
- the phone number of an attraction There are many ways to let users know the phone number of an attraction. For example, the phone number of the attraction is displayed near the attraction in a more prominent place; or the phone number of the attraction is displayed on the guide map; or the advertisement and the corresponding phone number are promoted through various advertisements such as television and newspapers. In this way, when the user knows the phone number of the scenic spot through various channels, and really wants to know the introduction of the scenic spot, he can do so by phone.
- the user phone used by the user can be a landline phone or a mobile phone. If using mobile Then, it can bring the following convenience. For example, the user listens to the voice introduction through a mobile phone while watching the attraction.
- the advantage of the present invention is that it avoids the trouble of renting the guide device by the user.
- Displaying the phone number of the attraction near the attraction mentioned above can bring convenience to tourists as follows. For example, when a tourist travels to Shanghai and is playing on the Bund, he sees the Oriental Pearl TV Tower that he did not know, and he does not know what content can be played there. If he sees the phone number of the attraction nearby, he can Use your mobile phone or public phone to dial the phone number to find out if it is worth going.
- step S4 the voice service system retrieves the corresponding voice data from the database according to the phone number dialed by the user's phone; and then transmits the voice data to the user's phone in step S5. In this way, users can get information about the attraction over the phone.
- the self-service guide system of the present invention includes: a user phone 1, a public communication network 2, and a voice service system 3.
- the voice service system 3 is connected to the public communication network 2.
- the user phone 1 can access the voice service system 3 through the public communication network 2 by dialing.
- the voice service system 3 contains a database 4.
- the voice data of the attraction introduction is stored in the database 4, and the content of the voice data may include the characteristics of the attraction, the mode of transportation to the attraction, background music, guide commentary, etc.
- the language used can be Chinese, or foreign languages such as English and Japanese. Of course, the content of the voice data can be determined according to actual needs.
- the above-mentioned public communication network 2 may be a public telephone network, and may also include the Internet and a mobile communication network.
- the system may also set a marker near the scenic spot, and display the telephone number corresponding to the scenic spot on the marker.
- a publicity brochure may also be provided, in which the attractions and corresponding phone numbers are marked one-to-one in the form of a table or a map.
- the system shown in Figure 2 works as follows: The user phone 1 dials, and accesses the voice service system 3 through the public communication network 2.
- the voice service system calls the database 4 and the phone according to the phone number dialed by the user phone.
- the voice data of the attraction introduction corresponding to the number is transmitted to the user phone 1 through the public telephone network 2. In this way, the user can hear the voice introduction.
- the present invention provides a guide method and system that are flexible and easy to implement.
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Abstract
Description
自助式导游系统及其方法 发明的技术领域 Technical Field of the Invention
本发明涉及一种导游系统和方法，尤其涉及一种利用公共通信网的自助式导游 系统及其方法。 发明背景 The present invention relates to a tour guide system and method, and in particular, to a self-service guide system and method using a public communication network. Background of the invention
旅游是受大众欢迎的一项活动。 旅游的形式包括旅行社组织和游客自助等方 式。 其中旅行社组织方式在确定的景点之后， 旅行社可以安排导游， 为游客进行讲 解。 但是， 对于自助的游客来说， 却不能得到上述服务， 因此， 这类游客有时往往 不能全面了解景点的特点以及其中包含的典故等。 有时游客会走马看花， 对游过的 景点不能产生深刻的影响。 另外， 在有导游的服务方式中， 也存在着因导游的水平 和能力参差不齐， 而造成的讲解内容不统一等缺陷。 Tourism is a popular activity. The forms of tourism include travel agency organization and tourist self-help. Among them, the travel agency is organized after the identified attractions, and the travel agency can arrange guided tours to explain for tourists. However, for self-help tourists, these services cannot be obtained. Therefore, these tourists sometimes do not fully understand the characteristics of the attractions and the allusions contained in them. Sometimes tourists will walk around to see the flowers, which will not have a profound impact on the scenic spots they pass by. In addition, in the service mode with tour guides, there are also defects such as the uneven content of the guides due to the varying levels and capabilities of tour guides.
因此， 出现了一些诸如录音导游装置、 导游讲解机等导游装置， 这类导游装置 的一个共同缺点是需要游客到景点后租借该装置， 使用后再是归还手续， 这往往造 成许多不便。 Therefore, there have been some tour guides such as recording guides, tour guides, etc. A common disadvantage of such tour guides is that they need to rent the device after visiting the attraction and return it after use, which often causes a lot of inconvenience.
因此，本发明的目的在于提供一种使用和实现都方便的自助式导游系统及其方 法。 发明内容 Therefore, an object of the present invention is to provide a self-service guide system and method thereof which are convenient to use and implement. Summary of the Invention
本发明的目的是这样实现的。 本发明提供的自助式导游系统包含： 公共通信 网、 与公共通信网相连的声讯服务系统和用户电话， 声讯服务系统包含有存储了相 应景点的介绍的语音数据库， 利用所述用户电话进行拨号， 通过所述公共通信网接 入到所述声讯服务系统， 所述声讯服务系统根据所述用户电话拨入的电话号码调取 数据库中与所述电话号码相应的景点介绍的语音数据， 并通过所述公共电话网传输 给所述用户电话。 The object of the invention is thus achieved. The self-service guide system provided by the present invention includes: a public communication network, a voice service system connected to the public communication network, and a user phone. The voice service system includes a voice database storing introductions of corresponding attractions, and dialing by using the user phone, Access to the voice service system through the public communication network, the voice service system retrieves the voice data of the attraction introduction corresponding to the phone number in the database according to the phone number dialed by the user's phone, and The public telephone network transmits the telephone to the user.
本发明还提供一种自助式导游方法， 其包含下列步骤： The invention also provides a self-guided tour guide method, which includes the following steps:
为各景点编制一特定的电话号码； A specific phone number for each attraction;
在声讯服务系统的数据库中存储所述景点介绍的语音数据； Storing voice data of the attraction introduction in a database of an audio service system;
把所述电话号码与所述声讯服务系统的所述数据库中的所述语音数据相联； 通过用户电话拨入所述电话号码， 接通所述声讯服务系统； Associating the telephone number with the voice data in the database of the voice service system; Dial in the phone number through the user's phone to connect to the voice service system;
所述声讯服务系统根据所述电话号码从所述数据库中调取相应的语音数据； 所述声讯服务系统把所述语音数据传送给所述用户电话。 The voice service system retrieves corresponding voice data from the database according to the phone number; the voice service system transmits the voice data to the user's phone.
由于本发明充分利用了已有的公共通信网， 因此， 很容易实现。 而且， 在使用 时， 用户只要知道了某景点介绍的电话号码， 通过任何一部电话机都可以得到导游 服务。 附图简要描述 Since the present invention makes full use of the existing public communication network, it is easy to implement. Moreover, when using it, as long as the user knows the telephone number of a certain attraction, the tour guide service can be obtained through any telephone. Brief description of the drawings
下面通过实施例具体描述本发明的实施方式， 而且， 从下面的实施例中还可以 了解到本发明的上述和其它的特点和效果。 The embodiments of the present invention will be described in detail through examples below, and the above and other features and effects of the present invention can be understood from the following examples.
图 1是本发明的自助式导游方法的流程图； FIG. 1 is a flowchart of a self-service guide method of the present invention;
图 2是本发明的自助式导游系统的结构框图。 详细描述 FIG. 2 is a structural block diagram of the self-service guide system of the present invention. Detailed Description
先描述本发明的自助式导游方法。 请参照图 1， 图 1示出了本发明的自助式导 游方法的流程图。 The self-guided tour guide method of the present invention is described first. Please refer to FIG. 1. FIG. 1 shows a flowchart of the self-service guide method of the present invention.
如图 1所示， 首先在步骤 Sl， 为各景点编制一个特定的电话号码。 例如， 为 上海历史博物馆编制一个电话号码， 为 16880000。 当然编码方式有很多种， 可以任 意编制， 也可以根据地区、 类型等进行分类编制。 As shown in FIG. 1, in step S1, a specific phone number is prepared for each attraction. For example, a phone number for the Shanghai History Museum is 16880000. Of course, there are many coding methods, which can be compiled arbitrarily or classified according to regions and types.
这里所述的景点可以是自然或人工形成的风景点，也可以是具有特定意义的建 筑物 (例如人民大会堂）。 当然， 景点的概念并不限于这些， 一般应包括所有值得向 公众介绍的场所。 The attractions mentioned here can be natural or artificially formed scenic spots, or they can be buildings with specific meanings (such as the Great Hall of the People). Of course, the concept of attractions is not limited to these, and should generally include all places worthy of introduction to the public.
在步骤 S2， 把已编码景点的介绍的语音数据存储到数据库中， 并且把该语音 数据与对应景点的电话号码相关联。 In step S2, the voice data of the introduction of the encoded attraction is stored in the database, and the voice data is associated with the phone number of the corresponding attraction.
在步骤 S3, 用户可以通过电话拨入要了解的景点的电话号码， 接通声讯服务 系统。 让用户了解景点的电话号码可以有多种方式。 例如， 在景点附近， 在比较醒 目的地方显示该景点的电话号码； 或者在导游地图上标示出景点的电话号码； 或者 通过电视、 报纸等各种广告宣传该景点以及相应介绍的电话号码。 这样， 当用户通 过各种途径知道了该景点的电话号码， 又确想了解该景点的介绍时， 可以通过电话 进行了解。 In step S3, the user can dial in the phone number of the scenic spot to know through the telephone, and connect to the voice service system. There are many ways to let users know the phone number of an attraction. For example, the phone number of the attraction is displayed near the attraction in a more prominent place; or the phone number of the attraction is displayed on the guide map; or the advertisement and the corresponding phone number are promoted through various advertisements such as television and newspapers. In this way, when the user knows the phone number of the scenic spot through various channels, and really wants to know the introduction of the scenic spot, he can do so by phone.
用户使用的用户电话可以是固定电话， 也可以是移动电话。 如果使用移动电 话， 可以带来如下的方便。 例如， 用户在该景点一边通过移动电话听取语音介绍， 一边欣赏。 如同上面说到的录音导游装置一样， 但本发明的优点是免除了用户租借 导游装置的麻烦。 The user phone used by the user can be a landline phone or a mobile phone. If using mobile Then, it can bring the following convenience. For example, the user listens to the voice introduction through a mobile phone while watching the attraction. Like the recording guide device mentioned above, the advantage of the present invention is that it avoids the trouble of renting the guide device by the user.
上面所述的在景点附近显示景点的电话号码可以为游客带来如下方便。 例如， 当某一游客到上海旅游， 正在外滩游玩的他看到原不知道的东方明珠电视塔， 又不 知该处有些什么内容可以游玩， 如果这时他在附近看到该景点的电话号码， 可以利 用随身携带的移动电话或者公共电话， 拨通该电话号码进行了解， 以确定是否值得 去。 Displaying the phone number of the attraction near the attraction mentioned above can bring convenience to tourists as follows. For example, when a tourist travels to Shanghai and is playing on the Bund, he sees the Oriental Pearl TV Tower that he did not know, and he does not know what content can be played there. If he sees the phone number of the attraction nearby, he can Use your mobile phone or public phone to dial the phone number to find out if it is worth going.
然后， 在步骤 S4， 声讯服务系统根据用户电话拨入的电话号码， 从数据库中 调取相应的语音数据； 然后在步骤 S5把语音数据传送给用户电话。 这样， 用户就 可以通过电话获取有关该景点的信息。 Then, in step S4, the voice service system retrieves the corresponding voice data from the database according to the phone number dialed by the user's phone; and then transmits the voice data to the user's phone in step S5. In this way, users can get information about the attraction over the phone.
下面参照图 2描述本发明的自助式导游系统。 本发明的自助式导游系统包括： 用户电话 1、 公共通信网 2以及声讯服务系统 3。 声讯服务系统 3与公共通信网 2 相连。 用户电话 1通过拨号经过公共通信网 2可以接入该声讯服务系统 3。 声讯服 务系统 3包含有数据库 4。 如上所述， 在数据库 4中存储有景点介绍的语音数据， 语音数据的内容可以包括该景点的特色、 前往该景点的交通方式、 背景音乐、 导游 解说等。 所使用的语言可以是汉语， 也可以是英语、 日语等外国语。 当然， 语音数 据的内容可以根据实际需要而定。 The self-service guide system of the present invention is described below with reference to FIG. 2. The self-service guide system of the present invention includes: a user phone 1, a public communication network 2, and a voice service system 3. The voice service system 3 is connected to the public communication network 2. The user phone 1 can access the voice service system 3 through the public communication network 2 by dialing. The voice service system 3 contains a database 4. As mentioned above, the voice data of the attraction introduction is stored in the database 4, and the content of the voice data may include the characteristics of the attraction, the mode of transportation to the attraction, background music, guide commentary, etc. The language used can be Chinese, or foreign languages such as English and Japanese. Of course, the content of the voice data can be determined according to actual needs.
上述的公共通信网 2可以是公共电话网， 也可以包括互联网和移动通信网等。 为方便公众获得景点的电话号码，本系统还可以在景点附近， 在比较醒目的地 方设置标志物， 在标志物上显示与所述景点对应的电话号码。 另一方面， 还可以提 供一份宣传手册， 其上以表格的形式或地图的形式一一对应地标示所述景点以及对 应的电话号码。 The above-mentioned public communication network 2 may be a public telephone network, and may also include the Internet and a mobile communication network. In order to facilitate the public to obtain the phone number of the scenic spot, the system may also set a marker near the scenic spot, and display the telephone number corresponding to the scenic spot on the marker. On the other hand, a publicity brochure may also be provided, in which the attractions and corresponding phone numbers are marked one-to-one in the form of a table or a map.
图 2所示的系统的工作情况如下： 用户电话 1进行拨号， 通过公共通信网 2 接入到声讯服务系统 3，声讯服务系统根据用户电话 1拨入的电话号码调取数据库 4 中与该电话号码相应的景点介绍的语音数据， 并通过公共电话网 2传输给所述用户 电话 1。 这样， 用户就可以听到该语音介绍。 The system shown in Figure 2 works as follows: The user phone 1 dials, and accesses the voice service system 3 through the public communication network 2. The voice service system calls the database 4 and the phone according to the phone number dialed by the user phone The voice data of the attraction introduction corresponding to the number is transmitted to the user phone 1 through the public telephone network 2. In this way, the user can hear the voice introduction.
如上所述， 本发明提供一种灵活多变、 且易于实现的导游方法和系统。 As described above, the present invention provides a guide method and system that are flexible and easy to implement.
Claims
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| AU39545/00A AU3954500A (en) | 1999-04-15 | 2000-04-10 | Self-assistant tour guide system and method of the same |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN9113639X | 1999-04-15 | ||
| CN99113639.X | 1999-04-15 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| WO2000070851A1 true WO2000070851A1 (en) | 2000-11-23 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| PCT/CN2000/000082 Ceased WO2000070851A1 (en) | 1999-04-15 | 2000-04-10 | Self-assistant tour guide system and method of the same |
Country Status (1)
| Country | Link |
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| WO (1) | WO2000070851A1 (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107426701A (en) * | 2017-07-12 | 2017-12-01 | 杭州慧林科技有限公司 | A kind of intelligent sound tourist guide system and its guidance method |
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|---|---|---|---|---|
| CN2153915Y (en) * | 1993-01-12 | 1994-01-19 | 李诚元 | Unmanned automatic inquiry device for telephone |
| WO1994011967A1 (en) * | 1992-11-16 | 1994-05-26 | Stephen Weeks | Information distribution systems, particularly tour guide systems |
| BE1006583A6 (en) * | 1992-12-23 | 1994-10-18 | Verboven Koen | Interactive information distribution via telephone network - uses computer to interrogate caller, using speech circuits and recorded messages to determine requirements, and to send data in audio or visual form |
| EP0837587A2 (en) * | 1996-08-09 | 1998-04-22 | Alcatel | Method and apparatus for selecting car-pool opportunities in a telecommunications network |
| CN1212559A (en) * | 1998-09-13 | 1999-03-31 | 宁波兴时企业有限公司 | Data communication system using telephone exchange network and its application |
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2000
- 2000-04-10 WO PCT/CN2000/000082 patent/WO2000070851A1/en not_active Ceased
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO1994011967A1 (en) * | 1992-11-16 | 1994-05-26 | Stephen Weeks | Information distribution systems, particularly tour guide systems |
| BE1006583A6 (en) * | 1992-12-23 | 1994-10-18 | Verboven Koen | Interactive information distribution via telephone network - uses computer to interrogate caller, using speech circuits and recorded messages to determine requirements, and to send data in audio or visual form |
| CN2153915Y (en) * | 1993-01-12 | 1994-01-19 | 李诚元 | Unmanned automatic inquiry device for telephone |
| EP0837587A2 (en) * | 1996-08-09 | 1998-04-22 | Alcatel | Method and apparatus for selecting car-pool opportunities in a telecommunications network |
| CN1212559A (en) * | 1998-09-13 | 1999-03-31 | 宁波兴时企业有限公司 | Data communication system using telephone exchange network and its application |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107426701A (en) * | 2017-07-12 | 2017-12-01 | 杭州慧林科技有限公司 | A kind of intelligent sound tourist guide system and its guidance method |
| CN107426701B (en) * | 2017-07-12 | 2023-05-09 | 杭州慧林科技有限公司 | Intelligent voice tour guide system and tour guide method thereof |
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