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WO2000046765A1 - Dispositif de communication bidirectionnelle par cable - Google Patents

Dispositif de communication bidirectionnelle par cable Download PDF

Info

Publication number
WO2000046765A1
WO2000046765A1 PCT/ES2000/000008 ES0000008W WO0046765A1 WO 2000046765 A1 WO2000046765 A1 WO 2000046765A1 ES 0000008 W ES0000008 W ES 0000008W WO 0046765 A1 WO0046765 A1 WO 0046765A1
Authority
WO
WIPO (PCT)
Prior art keywords
terminal
communication device
bidirectional
cable communication
call
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/ES2000/000008
Other languages
English (en)
Spanish (es)
Inventor
José Antonio RUBIO TORRES
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from ES9900229A external-priority patent/ES2151445B1/es
Application filed by Individual filed Critical Individual
Priority to AU30456/00A priority Critical patent/AU3045600A/en
Publication of WO2000046765A1 publication Critical patent/WO2000046765A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2854—Wide area networks, e.g. public data networks
    • H04L12/2856—Access arrangements, e.g. Internet access
    • H04L12/2869—Operational details of access network equipments
    • H04L12/2878—Access multiplexer, e.g. DSLAM
    • H04L12/2879—Access multiplexer, e.g. DSLAM characterised by the network type on the uplink side, i.e. towards the service provider network
    • H04L12/2885—Arrangements interfacing with optical systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2854—Wide area networks, e.g. public data networks
    • H04L12/2856—Access arrangements, e.g. Internet access
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2854—Wide area networks, e.g. public data networks
    • H04L12/2856—Access arrangements, e.g. Internet access
    • H04L12/2869—Operational details of access network equipments
    • H04L12/2898—Subscriber equipments

Definitions

  • the present specification refers to an invention patent application, relating to a bidirectional cable communication device, whose utility lies in being configured as an electronic assembly capable of allowing remote bidirectional communication, through an electrical connection line , such as a conventional or fiber optic telephone line.
  • the invention is comprised of a certain number of remote units connected to a central unit, it being possible to maintain a two-way communication between the first and the second.
  • the invention is specifically designed to be used in the terminals of ATMs, which although they allow the use in other equipment or activities, facilitating the establishment of a primary communication between the terminal and the central unit, does not offer the possibility of maintaining a communication outside the previously established parameters, that is, it allows an oral communication only and exclusively for the function to which each terminal is intended.
  • This invention has its application within the industry dedicated to the manufacture of electronic and computer devices, more specifically, within the industry dedicated to the manufacture of computer-based communication devices.
  • One of the representative devices of the so constituted is the one that is usually used in the terminals applicable in ATMs, which although they allow the establishment of a primary communication between the terminal and the central unit, do not offer the possibility of maintaining a communication outside of the previously established parameters.
  • a two-way communication device capable of providing a support that allows a fluid and free two-way communication between the user of a remote terminal and the operator of the central unit, complementing the functions of conventional devices which, for security reasons, do not have the aforementioned characteristic.
  • ATMs work and are generally used when bank offices are closed.
  • the client accesses the ATM they can present themselves before the operation to perform a plurality of inconveniences that range from a fault of the user to a failure arising from the operation of the ATM, at which time the user of the ATM accessing the same through a
  • the card can be placed in multiple situations, all of them unpleasant, among which the extraction and non-return of the card by the cashier is contemplated, and there is no possibility of withdrawal 5 due to lack of money, without the possibility of information from a next to it to perform the failed operation.
  • a transaction device that acts as an ATM, allowing it to be used through audio signals issued to through the telephone, in which an ATM is provided with a telephone terminal, the cashier being provided with an access door, the corresponding keypad, means for inserting a card and the corresponding machine user intercom program.
  • PCT Invention Patent number W096 / 14705 knows the existence of a method and system for dial-up remote terminal, whereby banking transactions are allowed using the remote terminal that in collaboration with an ATM and the relevant computer (7 ) achieve man-machine protocol communication
  • E94309608 corresponding to an ATM that incorporates a manual remote control unit connected to the user interface by means of a shielded cable sheathed in plastic material, having a screen and a standard keyboard.
  • E93305900 relating to an ATM transaction device that gives unidirectional information to the user, while communicating with a higher order device,
  • - E89111805 corresponding to an update processing system for an ATM, connected to a host computer including a memory, a data management unit and a reader, updating the data based on those updated by the computer and writing the data of The transaction in memory.
  • - 9603727 corresponding to a method and an apparatus for converting a signal from an analog voice channel and a four-line digital signal into an individual two-line digital signal, which can be transferred through an individual twisted pair line.
  • a telephone identification control system which uses a computer as the main component, as well as a central process unit connected to a local AC wiring, using a receiver controlled by an acoustic plug access and an electronic system to distance to foresee multifunctional telephone operations that include identification of the person who calls.
  • - P0542722 corresponding to a switching and distribution system incorporating a control panel, two-wire connections, a videophone and a connection unit, as well as auxiliary elements.
  • the bidirectional cable communication device that the invention proposes constitutes an obvious novelty within its field of application, forming a set of remote terminals capable of providing a channel that allows two-way, fluid and free communication between the users of said terminals and the operator or operators of the central unit to which said remote terminals are connected by cable.
  • the invention is constituted from remote electronic terminals, which have adequate data input and output elements, connected by cable with a central unit, being able to encode and decode the information for transmission through digital technology.
  • the remote terminals consist of a telephony and modem circuit, equipped with adequate sound input and output elements, presenting an external graphic display that complements said sound data.
  • the said elements are fed from a power supply incorporated to the invention, being operated by a control circuit that has a microprocessor complemented by a memory.
  • the central unit is constituted from a conventional computer system equipped with the appropriate electronic and computer devices.
  • the invention is also capable of achieving a two-way voice communication between the customer of the ATM or similar and the service center, as well as a two-way data communication between the ATM and the central services ATMs or similar, in order to allow changing the parameters of the remote station, knowing the status of the installation, customization, access to the point of action, etc., however not allowing to maintain a free bidirectional communication, since the invention only contemplates effecting specific communications
  • the invention presents a telephone board with a built-in micro-chip, which contains the number and location of the cashier in which it is located, presenting a listening speaker, a voice micro receiver, a display of five lines of 20 characters each, a call button, a pilot with witnesses of different colors, as well as the relevant sensors located in the card insertion slots and in the case of the notebook.
  • Figure number 1 Shows a block diagram of a remote unit, showing the various circuits that compose it, the auxiliary elements and the internal communication paths, being able to appreciate the direction of the data flow, incorporated in the two-way communication device by cable.
  • Figure number 2. It shows in a simplified way the frontal area of the remote terminal represented diagrammatically in figure number 1.
  • Figure number 3. It also corresponds to a simplified representation of the main elements that constitute the invention, corresponding to the control center and the remote terminal widely represented in the previous figures.
  • the bidirectional cable communication device that is recommended is constituted from remote terminals (1) and a central unit formed by a conventional PC or microprocessor ( 6), provided with the relevant software (21) and a communications terminal (22) schematically represented in figure number 3, in which the remote terminal (1) is also shown.
  • the remote terminals (1) are constituted from a telephone and modem circuit (2), equipped with the appropriate data input and output elements (2 '), which has a display (3) associated with it, connected to a monitor or similar (3 *) r powered from a power supply (8), which generates direct current of the appropriate voltage from which it takes from the conventional electrical distribution network of 220 V and 50 Hz.
  • the set is operated by a control circuit (5), governed by a conventional microprocessor (6) equipped with the appropriate memory (7), there is also a selection circuit (4) that activates the telephony and modem circuit ( 2) or the display (3) depending on the nature of the data that is received or transmitted from the remote terminal (1).
  • the remote terminals (1) are connected by a conventional data transmission line with a central unit consisting of a conventional computer system,
  • the remote terminals (1) have a microphone (31), a speaker (32), a viewfinder or screen
  • the bidirectional cable communication device is also equipped with a fixation on the ATM or similar of a micro-chip telephone board, equipped with the relevant number and location of the ATM or similar on which it is located located, having a listening speaker, as well as a voice micro receiver, with a display of five lines of 20 characters each or similar, the user accessing two-way communication by means of a call button, counting the invention with a pilot equipped with a red and green light generator warning light, the slots for inserting the card or notebook with the relevant sensors having been designed.
  • the invention that acts as an intercom itself, is connected to the branch line or to the alarm line, or the entity in which it is located, so it does not require the use and installation of an independent telephone line. It is foreseen that the cashier number and its location are incorporated into its memory, because when the call is made the customer appears directly on the screen of the cashier or similar service that makes the call.
  • the pilot In the rest position, the pilot is in red, and even if the client presses the button, the call is not made, starting up when the client carries out the previous operation of introducing the card through the slot in the cashier or similar , appropriate notebook or element, which allows the action on the point provided with these elements, at which time the pilot changes its color from red to green and allows the use of the bidirectional communication service during the minutes that each entity establishes.
  • the maximum conversation time can be determined and the display can contain different texts that will be based on the momentary situation of the cashier, being able to vary individually and at any time from the call center.
  • the call center is trained to receive calls through a computer system capable of recognizing the cashier who makes it, and to display the location of the cashier making the call to the operator.
  • the call center will control the duration of the call and offers the operator an "ad hoc" screen to collect the data, offering the invention. periodic statistics with the information of the calls received.
  • the invention is capable of being used in various terminals, including 24-hour customer service center terminals, customers and offices.
  • the invention is provided with a light control that acts by controlling the lights installed in the cashier or terminal, communicating the anomalies thereon to the central office, also having an opening control of the cashier or terminal that automatically communicates and the operation being carried out immediately to the central of attention to the cashier or terminal, being able to verify the operator if indeed this opening operation was planned or not, to act in the opposite case as appropriate.

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Control Of Indicators Other Than Cathode Ray Tubes (AREA)
  • Power Sources (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Prepayment Telephone Systems (AREA)

Abstract

L'invention concerne un dispositif de communication bidirectionnelle par câble se composant d'un terminal à distance et d'une unité centrale, tous deux connectés par le câble utilisé dans les communications téléphoniques ou par fibre optique. Le terminal à distance est formé à partir d'un circuit de téléphone et modem (2) pourvu d'une entrée et d'une sortie de données (2'), associé à un afficheur (3) et connecté à un écran ou analogue (3'), tous étant alimentés par une source d'alimentation (8). L'ensemble fonctionne grâce à un circuit de contrôle (5) et est piloté par un microprocesseur classique (6) doté de mémoire (7).
PCT/ES2000/000008 1999-02-04 2000-01-13 Dispositif de communication bidirectionnelle par cable Ceased WO2000046765A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU30456/00A AU3045600A (en) 1999-02-04 2000-01-13 Bidirectional wire communication device

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
ESP9900229 1999-02-04
ES9900229A ES2151445B1 (es) 1999-02-04 1999-02-04 Dispositivo de comunicacion bidireccional por cable.
ESP200000044 2000-01-11
ES200000044A ES2157858B1 (es) 1999-02-04 2000-01-11 Dispositivo de comunicacion bidireccional por cable.

Publications (1)

Publication Number Publication Date
WO2000046765A1 true WO2000046765A1 (fr) 2000-08-10

Family

ID=26155205

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/ES2000/000008 Ceased WO2000046765A1 (fr) 1999-02-04 2000-01-13 Dispositif de communication bidirectionnelle par cable

Country Status (3)

Country Link
AU (1) AU3045600A (fr)
ES (1) ES2157858B1 (fr)
WO (1) WO2000046765A1 (fr)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009055838A1 (fr) * 2007-10-30 2009-05-07 Uhs Systems Pty Limited Améliorations de liaisons de communication
AU2013200942B2 (en) * 2007-10-30 2015-06-11 Carrier Corporation Improvements in Communication Links

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5091713A (en) * 1990-05-10 1992-02-25 Universal Automated Systems, Inc. Inventory, cash, security, and maintenance control apparatus and method for a plurality of remote vending machines
US5548632A (en) * 1993-11-30 1996-08-20 Lawrence Steelman Safe alert emergency alerting system for remotely located sites
US5604341A (en) * 1995-03-13 1997-02-18 At&T Global Information Solutions Company ATM as video conferencing station
US5661283A (en) * 1995-10-03 1997-08-26 Ncr Corporation Automated patching between ATM and consultant

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5091713A (en) * 1990-05-10 1992-02-25 Universal Automated Systems, Inc. Inventory, cash, security, and maintenance control apparatus and method for a plurality of remote vending machines
US5548632A (en) * 1993-11-30 1996-08-20 Lawrence Steelman Safe alert emergency alerting system for remotely located sites
US5604341A (en) * 1995-03-13 1997-02-18 At&T Global Information Solutions Company ATM as video conferencing station
US5661283A (en) * 1995-10-03 1997-08-26 Ncr Corporation Automated patching between ATM and consultant

Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2009055838A1 (fr) * 2007-10-30 2009-05-07 Uhs Systems Pty Limited Améliorations de liaisons de communication
AU2008318260B2 (en) * 2007-10-30 2013-05-09 Carrier Corporation Improvements in communication links
US8510416B2 (en) 2007-10-30 2013-08-13 Uhs Systems Pty Limited Communication links
AU2013200942B2 (en) * 2007-10-30 2015-06-11 Carrier Corporation Improvements in Communication Links
US9172601B2 (en) 2007-10-30 2015-10-27 Uhs Systems Pty Limited Communications links

Also Published As

Publication number Publication date
AU3045600A (en) 2000-08-25
ES2157858A1 (es) 2001-08-16
ES2157858B1 (es) 2002-04-16

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