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WO1998036550A3 - Method for network call hold and pick-up - Google Patents

Method for network call hold and pick-up Download PDF

Info

Publication number
WO1998036550A3
WO1998036550A3 PCT/US1998/002374 US9802374W WO9836550A3 WO 1998036550 A3 WO1998036550 A3 WO 1998036550A3 US 9802374 W US9802374 W US 9802374W WO 9836550 A3 WO9836550 A3 WO 9836550A3
Authority
WO
WIPO (PCT)
Prior art keywords
communication device
call
pick
server associated
communication
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US1998/002374
Other languages
French (fr)
Other versions
WO1998036550A2 (en
Inventor
George Brody
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nortel Networks Ltd
Original Assignee
Northern Telecom Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Northern Telecom Ltd filed Critical Northern Telecom Ltd
Priority to CA002286912A priority Critical patent/CA2286912A1/en
Priority to EP98904989A priority patent/EP1010313A2/en
Publication of WO1998036550A2 publication Critical patent/WO1998036550A2/en
Publication of WO1998036550A3 publication Critical patent/WO1998036550A3/en
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42212—Call pickup
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/10—Aspects of automatic or semi-automatic exchanges related to the purpose or context of the telephonic communication
    • H04M2203/1091—Fixed mobile conversion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H04M3/4285—Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Computer And Data Communications (AREA)

Abstract

A method for picking up a call by a second communication device after the call has been placed on hold by a first communication device regardless of the communication device type or whether it is within a closed network is achieved by detecting, by a server associated with the first communication device, that a call has been placed on hold by the first communication device and subsequently suspending the call. Next, the server associated with the first communication device waits for a directive call pick-up message, which may be provided by the first communication device or from a second communication device directly or via a server associated with the second communication device. When the server associated with the first communication device receives the directive pick-up message, it communicates with the server associated with the second communication device. Such a communication establishes a communication link between the servers such that the call may be picked up by the second communication device.
PCT/US1998/002374 1997-02-13 1998-02-11 Method for network call hold and pick-up Ceased WO1998036550A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CA002286912A CA2286912A1 (en) 1997-02-13 1998-02-11 Method for network call hold and pick-up
EP98904989A EP1010313A2 (en) 1997-02-13 1998-02-11 Method for network call hold and pick-up

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US80045997A 1997-02-13 1997-02-13
US08/800,459 1997-02-13

Publications (2)

Publication Number Publication Date
WO1998036550A2 WO1998036550A2 (en) 1998-08-20
WO1998036550A3 true WO1998036550A3 (en) 1998-10-22

Family

ID=25178453

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US1998/002374 Ceased WO1998036550A2 (en) 1997-02-13 1998-02-11 Method for network call hold and pick-up

Country Status (3)

Country Link
EP (1) EP1010313A2 (en)
CA (1) CA2286912A1 (en)
WO (1) WO1998036550A2 (en)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6473437B2 (en) 1998-07-02 2002-10-29 Siemens Information And Communication Networks, Inc. Network call park service
US6363142B1 (en) * 1998-08-25 2002-03-26 Siemens Information And Communication Networks, Inc. Network directed call pickup service
US7489771B2 (en) 2002-11-02 2009-02-10 Verizon Business Global Llc Systems and methods for implementing call pickup in a SIP environment
US20070049331A1 (en) * 2005-09-01 2007-03-01 Avaya Technology Corp. Continuing a call on a call appearance that has been excluded from the call
US20080014938A1 (en) * 2006-07-17 2008-01-17 Motorola, Inc. System and method for suspending a wireless call while performing another wireless communications session
US10834256B1 (en) 2019-09-26 2020-11-10 Microsoft Technology Licensing, Llc Delivering content during a hold

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4427210A1 (en) * 1994-08-01 1996-02-15 Siemens Ag Communication switching system with a feature system and a basic switching system
US5519767A (en) * 1995-07-20 1996-05-21 At&T Corp. Voice-and-data modem call-waiting

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE4427210A1 (en) * 1994-08-01 1996-02-15 Siemens Ag Communication switching system with a feature system and a basic switching system
US5519767A (en) * 1995-07-20 1996-05-21 At&T Corp. Voice-and-data modem call-waiting

Also Published As

Publication number Publication date
EP1010313A2 (en) 2000-06-21
CA2286912A1 (en) 1998-08-20
WO1998036550A2 (en) 1998-08-20

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