US20130024274A1 - Method and system for measuring advertising effectiveness using microsegments - Google Patents
Method and system for measuring advertising effectiveness using microsegments Download PDFInfo
- Publication number
- US20130024274A1 US20130024274A1 US13/438,346 US201213438346A US2013024274A1 US 20130024274 A1 US20130024274 A1 US 20130024274A1 US 201213438346 A US201213438346 A US 201213438346A US 2013024274 A1 US2013024274 A1 US 2013024274A1
- Authority
- US
- United States
- Prior art keywords
- entities
- microsegments
- information
- entity
- time
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Abandoned
Links
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0269—Targeted advertisements based on user profile or attribute
-
- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0201—Market modelling; Market analysis; Collecting market data
- G06Q30/0204—Market segmentation
Definitions
- the present disclosure relates to methods for measuring the effectiveness of advertisements, specifically measuring advertisement effectiveness by using microsegments as applied to exposed and unexposed consumers.
- Some traditional methods for detailed measuring advertising effectiveness include surveying and polling consumers. This type of analysis has several shortcomings. Surveys and polls require consumers to volunteer information, which may be inaccurate or fabricated, especially if the survey or poll is anonymous. The results of the analysis may be full of uncertainty at whether or not each consumer was in fact exposed to the advertisement, and whether or not the consumer's spending behavior was affected. In addition, surveys or polls take time and require consumer participation, which may result in a small and/or non-representative sample of all consumers. Furthermore, increased consumer concerns for privacy and security of personal information may result in even less participation and/or more unreliable information.
- the present disclosure provides for a system and method for analyzing advertising effectiveness.
- a method for analyzing advertising effectiveness includes storing, by a database in a processing system, entity information associated with a plurality of entities, the entity information including activity information and characteristic information associated with the corresponding entity; generating a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity; and generating a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not exposed to the advertisement during the predetermined period of time.
- the method also includes analyzing, by a processor in the processing system, the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time.
- the method further includes comparing the spending behaviors determined for the entities in the plurality of first microsegments with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement and reporting, by a communication component in the processing system, the effectiveness of the advertisement.
- a system for analyzing advertising effectiveness includes a database component configured to store entity information associated with a plurality of entities, the entity information including activity information and characteristic information, a processor, and a communication component.
- the processor is configured to: generate a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity; generate a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not exposed to the advertisement during the predetermined period of time; analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of
- FIG. 1 is a block diagram illustrating a high-level view of system architecture of a financial transaction processing system in accordance with exemplary embodiments.
- FIG. 2 is a flow chart illustrating a method for generating microsegments without the use of personally identifiable information in accordance with exemplary embodiments.
- FIG. 3 is a data set illustrating useable consumer data without including personally identifiable information in accordance with exemplary embodiments.
- FIGS. 4A and 4B are data sets illustrating microsegments created from the data set of FIG. 3 in accordance with exemplary embodiments.
- FIG. 5 is a block diagram illustrating a data set for use with the disclosed methods in accordance with exemplary embodiments.
- FIG. 6 is a block diagram illustrating a system for analyzing the effectiveness of advertisements in accordance with exemplary embodiments.
- FIGS. 7 and 8 are flowcharts illustrating methods for measuring advertisement effectiveness in accordance with exemplary embodiments.
- FIG. 9 is a flowchart illustrating an exemplary method for analyzing the effectiveness of an advertisement in accordance with exemplary embodiments.
- FIG. 1 illustrates a financial transaction processing system 100 including a customer (e.g., a consumer) 102 , a merchant 104 , an issuer 106 , a financial transaction processing agency 108 , and a demographic tracking agency 110 .
- a customer e.g., a consumer
- a merchant 104 e.g., a merchant
- issuer 106 e.g., a financial transaction processing agency
- financial transaction processing agency 108 e.g., a financial transaction processing agency
- demographic tracking agency 110 e.g., a demographic tracking agency
- the customer 102 may use a payment card at the merchant 104 for payment of a financial transaction.
- the payment card may be any type of transaction card used for making payments in a financial transaction, such as a debit card, credit card, charge card, ATM card, etc.
- Each payment card may be assigned a unique identifier (e.g., an account number) that links the payment card to a cardholder (e.g., the customer 102 ).
- the merchant 104 may forward the payment card information (e.g., the account number) as well as transaction information (e.g., the amount, merchant information, time and date information, etc.) to the financial transaction processing agency 108 for processing.
- the financial transaction processing agency 108 may be any service provider for merchants, acquirers, issuers, consumers, etc. for the processing of transactions involving payment cards, such as MasterCard or VISA.
- the financial transaction processing agency 108 may issue an authorization request from the issuer 106 .
- the issuer 106 may be an entity (e.g., a bank or the merchant 104 ) that issued the payment card used in the transaction, a stand-in processor configured to act on behalf of the issuer of the payment card, a credit bureau that has card or consumer related information, or any other suitable entity.
- entity e.g., a bank or the merchant 104
- stand-in processor configured to act on behalf of the issuer of the payment card
- a credit bureau that has card or consumer related information
- the issuer 106 may approve or deny the transaction. If the issuer 106 approves the transaction, the issuer 106 notifies the financial transaction processing agency 108 of the approval. The financial transaction processing agency 108 may then notify the merchant 104 of the approval of the transaction, who may then finalize the transaction with the customer 102 . The issuer 106 may then bill the customer 102 for payment of the transaction and report any payments, or lack thereof, to the demographic tracking agency 110 (e.g., a credit report agency, a marketing and research firm such as Nielsen, etc.). The demographic tracking agency 110 , therefore, may possess personally identifiable information (PII) of the customer 102 , which may be stored in the external database 114 , though the financial transaction processing agency 108 would not be in possession of the PII or have access to it.
- PII personally identifiable information
- PII Personally identifiable information
- the financial transaction processing agency 108 e.g., MasterCard
- the financial transaction processing agency 108 does not possess any data containing personally identifiable information in processes that help accurately identify groups of individuals or businesses having particular interests or desires across a broad and diverse population of cardholders.
- the third party can effectively direct communications of interest to these small groups or microsegments.
- the third party may possess contact information, which may include PII, such as e-mail addresses, phone numbers, etc.
- the contact information that may include PII may be removed from the third party data set or made otherwise unavailable to the financial transaction processing agency 108 .
- bucketing may be used in order to render potentially identifiable information anonymous. such as by aggregating information that may otherwise be personally identifiable (e.g., age, income, etc.) into a bucket (e.g., grouping) in order to render the information not personally identifiable. For example, a consumer of age 26 with an income of $65,000, which may otherwise be unique in a particular circumstance to that consumer, may be represented by an age bucket for ages 21-30 and an income bucket for incomes $50,000 to $74,999, which may represent a large portion of additional consumers and thus no longer be personally identifiable to that consumer.
- encryption may be used.
- personally identifiable information e.g., an account number
- Information that may be considered personally identifiable may be defined by a third party, such as a governmental agency (e.g., the U.S. Federal Trade Commission, the European Commission, etc.), a non-governmental organization (e.g., the Electronic Frontier Foundation), industry custom, consumers (e.g., through consumer surveys, contracts, etc.), codified laws, regulations, or statutes, etc.
- a governmental agency e.g., the U.S. Federal Trade Commission, the European Commission, etc.
- a non-governmental organization e.g., the Electronic Frontier Foundation
- industry custom e.g., through consumer surveys, contracts, etc.
- consumers e.g., through consumer surveys, contracts, etc.
- the financial transaction processing agency 108 may include a database without PII 112 and an enriched database 116 , which also does not include PII.
- the demographic tracking agency 110 may include the external database 114 , which may include PII not accessible by the financial transaction processing agency 108 .
- the database without PII 112 may store information on a plurality of consumers (e.g., the customer 102 ) that is not personally identifiable.
- the financial transaction processing agency 108 may store information relating to financial transactions processed by the agency as it performs in the system 100 , such as transaction amount, transaction time, transaction location, merchant identification, etc. and do so without the use of any PII relating to the customer 102 participating in the transactions.
- the database without PII 112 may store an encrypted unique identifier associated with a consumer, which may be encrypted using a one-way encryption, such that the financial transaction processing agency 108 may be unable to identify the associated consumer. Methods of encryption suitable for performing the functions as disclosed herein will be apparent to persons having skill in the relevant art.
- the financial transaction processing agency 108 may communicate with the demographic tracking agency 110 (e.g., via a network such as the network 906 , discussed below).
- the financial transaction processing agency 108 may obtain non-personally identifiable information included the external database 114 .
- Non-personally identifiable information included in the external database 114 may include geographical data, demographic data, financial data, or any other suitable data as will be apparent to persons having skill in the relevant art, hereinafter referred to generally as demographic data.
- the information included in the external database 114 may be bucketed and thus not personally identifiable.
- the financial transaction processing agency 108 may combine the non-personally identifiable information provided by the demographic tracking agency 110 with information included in the database without PII 112 into a single data set.
- the combined data set may be stored in the enriched database 116 .
- the financial transaction processing agency 108 may aggregate (e.g., bucket, group, etc.) data in each of the external database 114 and the database without PII 112 prior to combining the information into a single data set.
- the financial transaction processing agency 108 may aggregate data to a level of ten prior to combining the information into a single data set.
- Each of the databases 112 , 114 , and 116 may be any type of database suitable for the storage of data as disclosed herein.
- Each database may store data in a single database, or may store data across multiple databases and accessed through a network.
- Network configurations as disclosed herein may include a local area network (LAN), a wide area network (WAN), a wireless network (e.g., WiFi), a mobile communication network, a satellite network, the Internet, fiber optic, coaxial cable, infrared, radio frequency (RF) or any other suitable configuration as would be apparent to persons having skill in the relevant art.
- Data may be stored on any type of suitable computer readable media, such as optical storage (e.g., a compact disc, digital versatile disc, blu-ray disc, etc.) or magnetic tape storage (e.g., a hard disk drive).
- the database may be configured in any type of suitable database configuration, such as a relational database, a structured query language (SQL) database, a distributed database, an object database, etc. Suitable configurations and database storage types will be apparent to persons having skill in the relevant art.
- the database without PII 112 and the enriched database 116 may be included as part of the financial transaction processing agency 108 internally, or externally and accessed through a network.
- the external database 114 may be included as part of the demographic tracking agency 110 internally, or externally and accessed through a network.
- Each database may be a single database, or may comprise multiple databases which may be interfaced together (e.g., physically or via a network, such as the network 906 ).
- the database without PII 112 and the enriched database 116 may be a single database.
- the financial transaction processing agency 108 may include a processor 102 , which may be any type of processing device capable of performing the functions as disclosed herein, such as a general purpose computer, a general purpose computer configured as disclosed herein to become a specific purpose computer, etc.
- the processing device may be a single system (e.g., a single specific purpose computer) or may be comprised of several interconnected (e.g., physically or through a network) systems or servers (e.g., a server farm).
- the processor 102 may be coupled to each of the databases 112 , 114 , and 116 either physically (e.g., through a cable such as a coaxial cable, fiber-optic cable, etc.) or through a network (e.g., the network 906 ).
- the processor 102 may be configured to receive information from both the database without PII 112 and to receive information with the PII removed from the external database 114 , and to combine the data to form a combined data set without PII. In some embodiments, the processor 102 may aggregate the information received from at least one of the two databases prior to combining the information into the combined data set. The processor 102 may also be configured to store the combined data set (e.g., that does not include PII) in the enriched database 116 . The processor 102 may be further configured to review the combined data set or to select microsegments or audiences based on the combined data set, as discussed in more detail below. In some embodiments, the processor 102 may be configured to review selected microsegments and/or audiences and generate reports therein.
- FIG. 2 illustrates a method for generating microsegments without the use of personally identifiable information. The method is disclosed with reference to the processor 102 , the database without PII 112 and enriched database 116 as part of the financial transaction processing agency 108 , and the external database 114 of the demographic tracking agency 110 .
- Information that is stored in the database without PII 112 may be retrieved (e.g., by the processor 102 ) in step 202 .
- all of the information stored in the database without PII 112 may be retrieved.
- only a single entry in the database without PII 112 may be retrieved.
- the retrieval of information may be performed a single time, or may be performed multiple times.
- only information pertaining to a specific microsegment may be retrieved from the database without PII 112 .
- the retrieved information may be associated with an entity (e.g., a cardholder, a business, a microsegment, any group or combination thereof, etc.) by the processor 102 .
- entity e.g., a cardholder, a business, a microsegment, any group or combination thereof, etc.
- each entity may be represented by a unique identifier, such as a unique identification number (e.g., an account number).
- entity information may be encrypted.
- the processor 102 may retrieve, in step 206 , information (e.g., that does not include any personally identifiable information) from the external database 114 .
- the retrieval performed in step 206 may be of the same type and retrieve the corresponding information (e.g., relating to the same microsegment) as the information retrieved from the database without PII 112 in step 202 .
- the external database 114 includes PII
- the financial transaction processing agency 108 may be prohibited from accessing the PII.
- the information retrieved in this step may, in step 208 , then be associated with an entity (e.g., the same entity from step 202 ).
- a record may be created in the enriched database 116 .
- the enriched database 116 may store the information obtained and associated in the prior steps, the information not containing any PII. As a result, the financial transaction processing agency 108 may not be in contact with or have access to any PII during the process.
- Microsegments may be selected, in step 212 , based on the information that was obtained and stored in the enriched database 116 .
- the selection of information for representation in the microsegment or microsegments may be different in every instance. In one embodiment, all of the information stored in the enriched database 116 may be used for selecting microsegments. In an alternative embodiment, only a portion of the information may be used.
- the selection of microsegments may be based on specific criteria (e.g., from a research firm or advertising agency such as the advertiser 118 illustrated in FIG. 6 ).
- step 214 information may be reported by the processor 102 .
- Reporting may include the review and/or reporting of the selected microsegments, of the information stored in the enriched database 116 , or a combination thereof.
- Reviewing may include a review of financial account information of the entities in the microsegments, performing statistical analysis on financial account information, finding correlations between account information and consumer behaviors, predicting future consumer behaviors based on account information, relating information on a financial account with other financial accounts, or any other method of review suitable for the particular application of the data, which will be apparent to persons having skill in the relevant art.
- statistical analysis may be performed on the financial data for specific microsegments stored in the enriched database 116 in order to determine the effectiveness of an advertisement without the use of any PII, as illustrated in methods discussed below.
- the report may be transmitted to a third party (e.g., the advertiser 118 ) or the financial transaction processing agency 108 , may be displayed (e.g., on a display device), or may be reported in any other manner suitable for reporting.
- the reporting may include a report on a review of the selected microsegments or information, or any other suitable information, such as an analysis of the review (e.g., and performed by the financial transaction processing agency 108 ). Reporting may be performed visually, aurally, tactically, or in any other suitable method as will be apparent to persons having skill in the relevant art.
- a microsegment is a representation of a group of consumers that is granular enough to be valuable to advertisers, marketers, etc., but still maintain a high level of consumer privacy without the use or obtaining of any personally identifiable information.
- step 214 information may be reported by the processor 102 .
- Reporting may include the review and/or reporting of the selected microsegments, of the information stored in the enriched database 116 , or a combination thereof.
- Reviewing may include a review of financial account information of the entities in the microsegments, performing statistical analysis on financial account information, finding correlations between account information and consumer behaviors, predicting future consumer behaviors based on account information, relating information on a financial account with other financial accounts, or any other method of review suitable for the particular application of the data, which will be apparent to persons having skill in the relevant art.
- statistical analysis may be performed on the financial data for specific microsegments stored in the enriched database 116 in order to determine the effectiveness of an advertisement without the use of any PII, as illustrated in methods discussed below.
- the report may be transmitted to a third party (e.g., the advertiser 118 ) or the financial transaction processing agency 108 , may be displayed (e.g., on a display device), or may be reported in any other manner suitable for reporting.
- the reporting may include a report on a review of the selected microsegments or information, or any other suitable information, such as an analysis of the review (e.g., and performed by the financial transaction processing agency 108 ). Reporting may be performed visually, aurally, tactically, or in any other suitable method as will be apparent to persons having skill in the relevant art.
- a microsegment is a representation of a group of consumers that is granular enough to be valuable to advertisers, marketers, etc., but still maintain a high level of consumer privacy without the use or obtaining of any personally identifiable information.
- Microsegments may be given a minimum or a maximum size.
- a minimum size of a microsegment would be at a minimum large enough so that nowould not result in entity could be personally identifiable, but small enough to provide the granularity needed in a particular circumstance.
- the size of a microsegment may be dependent on the application.
- An audience based on a plurality of microsegments, for instance, might have ten thousand entities, but the microsegments would be aggregated when forming the audience and would not be discernable to anyone having access to an audience.
- the entities in a microsegment that is used to form an audience might not be members of a resulting audience at all.
- a microsegment may include at least ten unique entities. Microsegments may be defined based on geographical or demographical information, such as age, gender, income, marital status, postal code, income, spending propensity, familial status, etc. Categories may be bucketed to avoid the use of PII (e.g., representing age by a range of ages). In some embodiments, microsegments may be defined by a plurality of geographical and/or demographical categories. For example, a microsegment may be defined for any cardholder with an income between $50,000 and $74,999, that is between the ages of 20 and 29, and is single.
- microsegments may be defined in such a way as to avoid the use of PII. For example, if a preliminary microsegment is defined for entities with an income between $100,000 and $149,999 in a particular postal code, and the preliminary microsegment contains less than a minimum number (e.g., as provided by the advertiser, governmental regulations, etc.) ofentitiesone entity, the preliminary microsegment may be combined with another microsegment (e.g., one corresponding to a neighboring postal code) as to further protect the personal identity of the entities in the preliminary microsegment. In this way, microsegments will be defined in a way so that no entity in any microsegment is personally identifiable.
- a minimum number e.g., as provided by the advertiser, governmental regulations, etc.
- Microsegments may also be based on behavioral variables.
- the database without PII 112 may store information relating to financial transactions. The information may be used to determine an individual's likeliness to spend.
- An individual's likeliness to spend may be represented generally, or with respect to a particular industry (e.g., electronics), retailer (e.g., Macy's®), brand (e.g., Apple®), or any other criteria which may be suitable as will be apparent to persons having skill in the relevant art.
- An individual's behavior may also be based on additional factors such as time, location, season, etc.
- a microsegment may be based on consumers who are likely to spend on electronics during the holiday season, or on consumers whose primary expenses are in a suburb, but are likely to spend on restaurants located in a major city.
- the factors and behaviors identified and used to define microsegments may vary widely and may be based on the application of the information.
- Behavioral variables may also be applied to generated microsegments based on the attributes of the entities in the microsegment. For example, a microsegment of specific geographical and demographical attributes (e.g., single males in a particular postal code between the ages of 26-30 with an income between $100,000 and $149,999) may be analyzed for spending behaviors. Results of the analysis may be assigned to the microsegment. For example, the above microsegment may be analyzed and reveal that the entities in the microsegment have a high spending propensity for electronics and may be less likely to spend money during the month of February.
- specific geographical and demographical attributes e.g., single males in a particular postal code between the ages of 26-30 with an income between $100,000 and $149,999
- FIG. 3 illustrates consumer information data that may be used in the creation of a microsegment.
- the data represented in the six leftmost columns may be information that is stored in the external database 114 at the demographic tracking agency 110 , with any included PII removed or made otherwise inaccessible to the financial transaction processing agency 108 or the processor 102 , in order to protect consumer privacy.
- the data represented in the six rightmost columns may be information that is stored in the financial transaction processing agency 110 database without PII 112 .
- there is a unique identifier for each consumer that has been encrypted in order to protect the anonymity of the consumer.
- the data from the external database 114 and the data from the database without PII 112 may be combined into a single set of data that does not contain PII, which may be stored in the enriched database 116 .
- Information may be combined by use of the unique encrypted identifier for each entity. In one embodiment, if only one set of data contains a particular identifier, then that data may be left out of the enriched data set. In some embodiments, only some of the columns of data may be included in the enriched data set. For example, the marital status column may not be included (e.g., because the advertiser does not distinguish consumers based on marital status).
- the enriched data set may be stored in the enriched database 116 .
- the enriched data may be separated into a plurality of microsegments, with each microsegment being defined by at least one geographical or demographical limitation.
- FIG. 4A illustrates the data set of individuals in a microsegment MS 1 , one of a plurality of microsegments illustrated in FIG. 4B .
- Microsegment MS 1 includes seven individuals, each with a unique encrypted identifier. As illustrated in FIG. 4B , microsegment MS 1 is defined by individuals in age group C, income group B, with marital status B, and living in postal code 12345.
- Groupings are defined in bucketed groups in such a manner as to not divulge any personally identifiable information. In this way, consumers of an ideal age may be placed into a microsegment (e.g., for advertising) without the financial transaction processing agency 108 knowing the actual age of the consumer or even a range of ages, and therefore protecting the privacy of the consumer.
- the corresponding values for the grouping e.g., ages 25 to 34 corresponding to age group C), may not be available to the financial transaction processing agency 108 .
- preliminary microsegment MS 4 only contains a single individual.
- preliminary microsegment MS 4 may be combined with another microsegment in order to protect the privacy of that individual.
- preliminary microsegment MS 4 may be combined with microsegment MS 1 , because preliminary microsegment MS 4 is defined by the same age, income, and marital groups, and the defined postal code is a neighboring postal code. It will be apparent to persons having skill in the relevant art that microsegments may be grouped or combined in any manner that may be suitable for the particular application.
- a retailer may want to advertise to everyone in a particular postal code without regard for age or income, and therefore may desire to combine microsegment MS 1 and microsegment MS 3 , whereas another retailer may want to advertise to a specific age group without regarding for other factors, and therefore would want to combine microsegments MS 1 , MS 2 , and MS 4 .
- FIG. 5 illustrates an exemplary dataset 502 for the storing, reviewing, and/or reporting of a plurality of microsegments.
- the dataset 502 may be reported in the reporting step 214 of FIG. 2 .
- the dataset 502 may contain a plurality of entries (e.g., entries 504 a , 504 b , and 504 c ). Each entry of the plurality of entries may include a secure identifier 506 , demographic information 508 , and financial information 510 .
- the secure identifier 506 may include any type of identifier that may be unique to the particular entry (e.g., entry 504 a ).
- the secure identifier may be encrypted. Suitable encryption methods may include public key encryption, RSA encryption, XOR encryption, SHA-2 encryption, symmetric key encryption, etc.
- the secure identifier may be encrypted using a one-way encryption process. The secure identifier may be encrypted in such a way as to make any P 11 unavailable to the financial transaction processing agency 108 .
- the demographic information 508 may include any demographic, geographic, or other suitable information relevant to the particular application. For example, if a family restaurant is launching an advertising campaign and is requesting microsegments of families with a spend propensity on restaurants, then the demographic information may include familial status, but not age. If a bar is launching an advertising campaign, then demographic information may include age, but not familial status. In some embodiments, the demographic information 808 may be replaced by geographic or other information. Suitable types of information relevant for the selecting and supplying of microsegments will be apparent to persons having skill in the relevant art. Likewise, the financial information 510 may include any financial information relevant to the particular application. For example, a dataset provided to advertisers in the food service industry may contain entries with financial information that includes a spend propensity for restaurants, but not a spend propensity for electronics.
- FIG. 6 illustrates a system 600 for measuring the effectiveness of an advertisement.
- the system 600 may include the financial transaction processing agency 108 , the merchant 104 , an advertiser 118 , a test audience 120 , and a control audience 122 .
- the merchant 104 may communicate with the advertiser 118 to request advertising, such as for a product or service offered by the merchant.
- the merchant 104 may be the advertiser 118 , or the advertiser may be a third party.
- the advertiser 118 may distribute, publisher, or otherwise make available an advertisement to consumers on behalf of the merchant 104 through print media, online, e-mail, text (e.g., SMS messaging) or nearly any other type or method of conveyance of advertising material.
- not all consumers may be exposed to the advertisement. For example, as illustrated in FIG. 6 , only the consumers 102 a in the test audience 120 may be exposed to the advertisement, while the consumers 102 b in the control audience 122 would be deliberately exposed to the advertisement (though of course incidental exposure by a few might be expected.
- the test audience 120 may be comprised of consumers 102 a that are deliberately exposed to the advertisement for the merchant 104 .
- the advertiser 118 may identify the consumers that are exposed to the advertisement.
- a third party may identify the consumers exposed to the advertisement.
- the financial transaction processing agency 108 may identify the consumers exposed to the advertisement (e.g., based on financial transaction data stored in the enriched database 116 ).
- the control audience 122 may be comprised of consumers 102 b that are not deliberatively exposed to the advertisement for the merchant 104 .
- control audience 122 may be optional, and in fact may be the same audience but in a temporal sense are both the control and the test audience (e.g., advertising effectiveness may be measured based on behavior prior to and subsequent to exposure to the advertisement without the need for a distinct control group).
- the test audience 120 and the control audience 122 may be generated by the financial transaction processing agency 108 .
- the audience may comprise a plurality of microsegments as applied to an external data set (e.g., provided by the advertiser 118 ).
- the advertiser 118 may provide characteristic data (e.g., geographical and demographical data) for a plurality of entities (e.g., consumers).
- the financial transaction processing agency 108 may generate microsegments based on the plurality of entities.
- the financial transaction processing agency 108 may apply the plurality of entities to previously generated microsegments (e.g., based on the characteristic data in the enriched database 116 and the received characteristic data).
- the test audience 120 may be comprised of entities that have been exposed to the advertisement, or may be comprised of the microsegments to which the entities have been applied.
- the generated microsegments and the plurality of entities may have no entities in common.
- the plurality of entities may have no associated activity data.
- activity data for the entities of the corresponding microsegment may be applied to the entities in the plurality of entities mapped or applied to that microsegment. In this way, spending behaviors may be analyzed for the entity in the plurality of entities by its association in a microsegment of entities with similar or the same characteristic data.
- FIG. 7 illustrates a method 700 for measuring advertising effectiveness using the system 600 .
- a processor may receive (e.g., by a receiving device) characteristic data for a plurality of entities (e.g., from the advertiser 118 ).
- the characteristic data may include geographical and/or demographical data associated with the plurality of entities.
- the characteristic data may include an indicator of the exposure of an entity to an advertisement for a merchant (e.g., the merchant 104 ).
- the characteristic data may not include personally identifiable information (PII).
- the processor 102 may also receive from the advertiser 118 a predetermined period of time for which the advertiser 118 requests a measure of the effectiveness of the advertisement, if the advertiser 118 requests analysis of behaviors before and/or after the predetermined period of time, if (e.g., and which) competitors should be analyzed, what spend behaviors are requested, or if reports during the predetermined period of time are requested (e.g., and at what intervals).
- the processor 102 may generate test and control audiences (e.g., the test and control audiences 120 and 122 ).
- the test and control audiences 120 and 122 may be generated by applying the received entities to previously generated microsegments (e.g., based on the data in the enriched database 116 ) based on the associated characteristic data.
- the test audience 120 may include only those entities or corresponding microsegments that were indicated as exposed or deliberately exposed to the advertisement (which is not to say the individuals actually saw it or paid attention to it).
- the control audience 122 may include only those entities or corresponding microsegments that were indicated as not having been deliberately exposed to the advertisement, though of course some may have seen it.
- the processor 102 may receive indicators of exposure to the advertisement for the plurality of entities from a third party. In another alternative embodiment, the processor 102 may determine exposure to the advertisement for each entity based on spending behaviors, as discussed in more detail below. In one embodiment, all of the entities may have been exposed to the advertisement, and there may be no control audience 122 .
- the processor 102 may determine if the predetermined time period has ended. If the predetermined time period has not ended (e.g., the campaign for which the advertiser 118 is requesting effectiveness on is ongoing), then the processor 102 may, in step 708 , continue processing financial transactions for entities in the test and control audiences 120 and 122 . In step 710 , the processor 102 may analyze financial transactions (e.g., only those financial transactions processing since the most recent analysis as performed). In an exemplary embodiment, the processor 102 may analyze transactions on a weekly basis. In an alternative embodiment, the advertiser 118 may select a recurring time period for analysis during the predetermined time period.
- the predetermined time period e.g., the campaign for which the advertiser 118 is requesting effectiveness on is ongoing
- the processor 102 may generate a report based on the analysis performed in step 710 .
- a report may be generated every time the analysis is performed, e.g., weekly.
- a report may be generated when requested by the advertiser 118 .
- the report may include at least a report on the financial transactions processed including the entities or microsegments in the test audience 120 and/or the control audience 122 .
- the report may include only those financial transactions processed in step 708 and analyzed in step 710 .
- the report may include analysis of financial transactions since the beginning of the predetermined period of time. Appendix A shows two samples output measurement reports. The first is a segment comparison (between different, non-overlapping segments) with measurement stream data; and the second is a report based on pre-advertisements and post advertisements to the same or overlapping segments with measurement stream data.
- the processor 102 may return to step 706 and determine if the predetermined period of time has ended. If the predetermined period of time has ended, then, in step 714 , the processor 102 may analyze spend behaviors for the test audience 120 and the control audience 122 .
- the analysis of spend behaviors may include analyzing the spend behaviors of microsegments in each audience based on activity data stored in the external database 116 .
- the activity data stored in the external database 116 may include activity data for entities not included in the received plurality of entities from the advertiser 118 .
- the activity data in the external database 116 may be associated with only entities that are not included in the received plurality of entities (e.g., the external database 116 and received data have no entities in common).
- Activity data of entities in the generated microsegments may be analyzed and applied to the entities identified by the advertiser 118 based on similarities in the corresponding characteristic data. In this way, spending behaviors of the entities identified by the advertiser 118 may be analyzed by analyzing the spend behaviors of other entities in the same microsegment.
- the analysis of spend behaviors may include analyzing activity data (e.g., financial transactions) for at least one (e.g., or all) entities in a given microsegment.
- Spend behaviors analyzed by the processor 102 may include spending propensities for a given industry (e.g., the industry of the merchant 104 ), for a specific vendor (e.g., the merchant 104 or competitors of the merchant 104 ), or any other behavior that may be analyzed based on available activity data.
- spend behaviors analyzed for the test audience 120 and the control audience 122 may include spend propensity for the merchant 104 and spend propensity for a competitive set of the merchant 104 (e.g., competitors in the same industry and/or geographical location as the merchant 104 ).
- Other types of spend behaviors that may be analyzed will be apparent to persons having skill in the relevant art and may include, for example, location type of transaction (e.g., online or offline, specific merchant location, etc.), number of transactions, average spending amount, etc.
- spend behaviors may be analyzed for activity only during the predetermined period of time. In an alternative embodiment, spend behaviors may also be analyzed for activity prior to and/or after the predetermined period of time. In one embodiment, spend behaviors may be requested by the advertiser 118 . In some embodiments, projected spend behaviors may also be calculated or generated by the processor 102 .
- the processor 102 may determine the effectiveness of the advertisement exposed to the entities or corresponding microsegments of the test audience 120 .
- Methods of determining the effectiveness of an advertisement based on activity data will be apparent to persons having skill in the relevant art.
- the effectiveness may be based on an increase in activity of the test audience 120 during the predetermined period of time, repeat business by entities or corresponding microsegments in the test audience 120 during or after the predetermined period of time, and/or first-time consumers transacting with the merchant 104 during the predetermined period of time.
- a report on the effectiveness of the advertisement may be generated by the processor 102 (e.g., and transmitted to the advertiser 118 , the merchant 104 , and/or a third party).
- Useful data, metrics, and analysis that may be included in the report will be apparent to persons having skill in the relevant art.
- FIG. 8 illustrates an alternative embodiment of a method 800 for measuring advertisement effectiveness using the system 600 .
- a processor may receive (e.g., by a receiving device) characteristic data for a plurality of entities (e.g., from the advertiser 118 ).
- the characteristic data may include geographical and/or demographical data associated with the plurality of entities.
- the characteristic data may include an indicator of the exposure of an entity to an advertisement for a merchant (e.g., the merchant 104 ).
- the characteristic data may not include personally identifiable information (PII).
- the processor 102 may also receive a selected predetermined period of time from the advertiser 118 for which the advertiser 118 requests a measure of the effectiveness of the advertisement.
- the processor 102 may generate a test audience (e.g., the test audience 120 ) and a control audience (e.g., the control audience 122 ), as discussed above with respect to step 704 illustrated in FIG. 7 .
- the test and control audiences 120 and 122 may include entities corresponding to the received characteristic data from the advertiser 118 .
- the test and control audiences 120 and 122 may include microsegments that share at least some (e.g., all) characteristic attributes with the plurality of entities received from the advertiser 118 .
- the processor 102 may analyze spend behaviors for the merchant 104 by analyzing activity data (e.g., stored in the enriched database 116 ) for the corresponding microsegments of the test audience 120 and/or the control audience 122 that occurred prior to the predetermined period of time.
- Spend behaviors analyzed may include spending propensities for a given industry (e.g., the industry of the merchant 104 ), for a specific vendor (e.g., the merchant 104 ), or any other behavior that may be analyzed based on available activity data.
- the advertiser 118 or the merchant 104 may identify the spend behaviors for analysis.
- the spend behavior analysis may be performed for activity data corresponding to a competitor set (e.g., competitors in the same industry, geographic location, etc. of the merchant 104 ).
- the competitor set may be identified by the advertiser 118 or the merchant 104 .
- the processor 102 may analyze spend behaviors of activity data for the entities or corresponding microsegments of the test audience 120 and the control audience 122 for financial transactions including the merchant 104 or the competitor set, respectively, that occur during the predetermined period of time. In steps 814 and 816 , the processor 102 may perform the analysis for transactions that occur after the predetermined period of time.
- the processor 102 may determine the effectiveness of the advertisement using the spend behaviors analyzed in steps 806 - 816 .
- Methods of determining advertising effectiveness based on analyzed spend behaviors will be apparent to persons having skill in the relevant art.
- the effectiveness of the advertisement may be based on an increase in spend propensity for the merchant 104 during the predetermined period of time (e.g., as compared to the spend propensity prior to the predetermined period of time), a decrease in spend propensity for the competitor set during the predetermined period of time, an increased spend propensity for the merchant 104 after the predetermined period of time (e.g., as compared to the spend propensity prior to the predetermined period of time), a greater spend propensity for the merchant 104 than for the competitor set during and/or after the predetermined period of time, etc.
- a report on the determination performed in step 818 may be generated by the processor 102 (e.g., and transmitted to the advertiser 118 , the merchant 104 , and/or a third party). In one embodiment, the report may also include results of the analysis performed in at least one of steps 806 - 816 .
- microsegments to determine advertising effectiveness as disclosed herein may provide more efficient and more accurate measurements. Furthermore, if the enriched database 116 and the received characteristic data for the plurality of entities contains no personally identifiable information, than the advertising effectiveness may be measured while maintaining consumer privacy and security.
- the analysis of spend behaviors without the use of P 11 may be performed by applying the entities received from the advertiser 118 to microsegments generated by the processor 102 based on the data in the enriched database 116 .
- the analysis (e.g., in steps 806 - 818 ) may be performed on activity data for the entities in the corresponding microsegments, which may then be applied to the received entities.
- FIG. 9 illustrates an exemplary method 900 for determining the effectiveness of an advertisement.
- entity information associated with a plurality of entities may be stored in a database (e.g., by a processor such as the processor 102 of the financial transaction processing agency 108 ).
- the entity information may include activity information and characteristic information associated with the corresponding entity.
- the activity information may include transaction details for financial transactions including the corresponding entity.
- the characteristic information may include demographic information associated with the corresponding entity.
- the demographic information may include demographical, geographical, or other information associated with the corresponding entity.
- the activity and characteristic information may not include personally identifiable information.
- the characteristic data may be bucketed or aggregated as to render it not personally identifiable.
- a plurality of microsegments may be generated (e.g., by the processor 102 ), each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity.
- each entity in a subset of the plurality of entities may have similar characteristic information.
- each entity in a subset of the plurality of entities may have the same characteristic information.
- each subset of the plurality of entities may contain at least two entities.
- each subset of the plurality of entities may contain at least ten entities.
- a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments may be generated (e.g., by the processor 102 ).
- Each entity in the plurality of first microsegments may be exposed to an advertisement associated with a merchant (e.g., the merchant 104 ) during a predetermined period of time, and each entity in the plurality of second microsegments may not be exposed to the advertisement during the predetermined period of time.
- a processor e.g., the processor 102 may analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time.
- the spending behaviors may be based on financial transactions between the associated entity and the merchant. In another embodiment, the spending behaviors may be based on financial transactions between the associated entity and a competitor of the merchant.
- step 908 may further include analyzing the activity information to determine spending behaviors for the associated entity during a period of time prior to the predetermined period of time. In an alternative embodiment, step 908 may further include determining spending behaviors for the associated entity during a period of time after the predetermined period of time. In a further embodiment, the processor may analyze the spending behaviors for the associated entity prior to, during, and after the predetermined period of time.
- the spending behaviors determined for the entities in the plurality of first microsegments may be compared (e.g., by the processor 102 ) with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement.
- the effectiveness of the advertisement may be transmitted by a communication component (e.g., of the financial transaction processing agency 108 ).
- the effectiveness of the advertisement may be transmitted to the merchant (e.g., the merchant 104 ).
Landscapes
- Business, Economics & Management (AREA)
- Engineering & Computer Science (AREA)
- Strategic Management (AREA)
- Accounting & Taxation (AREA)
- Development Economics (AREA)
- Finance (AREA)
- Entrepreneurship & Innovation (AREA)
- Marketing (AREA)
- Theoretical Computer Science (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- Game Theory and Decision Science (AREA)
- Data Mining & Analysis (AREA)
- Human Resources & Organizations (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Storage Device Security (AREA)
Abstract
A method for analyzing advertising effectiveness includes storing entity information including activity and characteristic information associated with a plurality of entities; generating a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information; generating a test audience including a plurality of first microsegments including entities exposed to an advertisement for a period of time and a control audience including a plurality of second microsegments including entities not deliberately exposed to the advertisement; analyzing the activity information for the test audience and the control audience to determine spending behaviors for the associated entities during the period of time; comparing the spending behaviors determined for the test and control audiences to determine the effectiveness of the advertisement; and reporting the effectiveness of the advertisement.
Description
- This application claims the priority benefit of commonly assigned U.S.
Provisional Application 61/509,386, “Protecting Privacy in Audience Targeting,” by Curtis Villars, filed Jul. 19, 2011. The subject matter of the foregoing is herein incorporated by reference in its entirety. - The present disclosure relates to methods for measuring the effectiveness of advertisements, specifically measuring advertisement effectiveness by using microsegments as applied to exposed and unexposed consumers.
- In the ever expanding information age, merchants and advertisers have a desire to develop more effective and efficient advertising. Traditionally, methods and systems for measuring effectiveness of advertising have lacked in detail and efficiency. Analysis of overall revenue and consumer activity for a particular merchant may indicate that an advertisement campaign is effective, but the merchant is unable to deduce if the increased activity is from consumers exposed to the advertisement. In addition, this type of high level analysis is unable to provide specific information regarding advertising effectiveness, such as its effectiveness on particular demographic groups and the strength of the response, information which could be beneficial to not only the merchant, but to the end consumer as well.
- Some traditional methods for detailed measuring advertising effectiveness include surveying and polling consumers. This type of analysis has several shortcomings. Surveys and polls require consumers to volunteer information, which may be inaccurate or fabricated, especially if the survey or poll is anonymous. The results of the analysis may be full of uncertainty at whether or not each consumer was in fact exposed to the advertisement, and whether or not the consumer's spending behavior was affected. In addition, surveys or polls take time and require consumer participation, which may result in a small and/or non-representative sample of all consumers. Furthermore, increased consumer concerns for privacy and security of personal information may result in even less participation and/or more unreliable information.
- Thus, there is a perceived opportunity to provide a technical solution for improving measurement of advertising effectiveness by analyzing actual financial transaction information for exposed and unexposed consumers, while still maintaining the privacy and security of consumer information.
- The present disclosure provides for a system and method for analyzing advertising effectiveness.
- A method for analyzing advertising effectiveness includes storing, by a database in a processing system, entity information associated with a plurality of entities, the entity information including activity information and characteristic information associated with the corresponding entity; generating a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity; and generating a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not exposed to the advertisement during the predetermined period of time. The method also includes analyzing, by a processor in the processing system, the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time. The method further includes comparing the spending behaviors determined for the entities in the plurality of first microsegments with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement and reporting, by a communication component in the processing system, the effectiveness of the advertisement.
- A system for analyzing advertising effectiveness includes a database component configured to store entity information associated with a plurality of entities, the entity information including activity information and characteristic information, a processor, and a communication component. The processor is configured to: generate a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity; generate a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not exposed to the advertisement during the predetermined period of time; analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time; and compare the spending behaviors determined for the entities in the plurality of first microsegments with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement. The communication component is configured to report the effectiveness of the advertisement
- Exemplary embodiments are best understood from the following detailed description when read in conjunction with the accompanying drawings. Included in the drawings are the following figures:
-
FIG. 1 is a block diagram illustrating a high-level view of system architecture of a financial transaction processing system in accordance with exemplary embodiments. -
FIG. 2 is a flow chart illustrating a method for generating microsegments without the use of personally identifiable information in accordance with exemplary embodiments. -
FIG. 3 is a data set illustrating useable consumer data without including personally identifiable information in accordance with exemplary embodiments. -
FIGS. 4A and 4B are data sets illustrating microsegments created from the data set ofFIG. 3 in accordance with exemplary embodiments. -
FIG. 5 is a block diagram illustrating a data set for use with the disclosed methods in accordance with exemplary embodiments. -
FIG. 6 is a block diagram illustrating a system for analyzing the effectiveness of advertisements in accordance with exemplary embodiments. -
FIGS. 7 and 8 are flowcharts illustrating methods for measuring advertisement effectiveness in accordance with exemplary embodiments. -
FIG. 9 is a flowchart illustrating an exemplary method for analyzing the effectiveness of an advertisement in accordance with exemplary embodiments. - Further areas of applicability of the present disclosure will become apparent from the detailed description provided hereinafter. It should be understood that the detailed description of exemplary embodiments are intended for illustration purposes only and are, therefore, not intended to necessarily limit the scope of the disclosure.
-
FIG. 1 illustrates a financialtransaction processing system 100 including a customer (e.g., a consumer) 102, amerchant 104, an issuer 106, a financialtransaction processing agency 108, and ademographic tracking agency 110. - The
customer 102 may use a payment card at themerchant 104 for payment of a financial transaction. The payment card may be any type of transaction card used for making payments in a financial transaction, such as a debit card, credit card, charge card, ATM card, etc. Each payment card may be assigned a unique identifier (e.g., an account number) that links the payment card to a cardholder (e.g., the customer 102). - The
merchant 104 may forward the payment card information (e.g., the account number) as well as transaction information (e.g., the amount, merchant information, time and date information, etc.) to the financialtransaction processing agency 108 for processing. The financialtransaction processing agency 108 may be any service provider for merchants, acquirers, issuers, consumers, etc. for the processing of transactions involving payment cards, such as MasterCard or VISA. The financialtransaction processing agency 108 may issue an authorization request from the issuer 106. The issuer 106 may be an entity (e.g., a bank or the merchant 104) that issued the payment card used in the transaction, a stand-in processor configured to act on behalf of the issuer of the payment card, a credit bureau that has card or consumer related information, or any other suitable entity. - The issuer 106 may approve or deny the transaction. If the issuer 106 approves the transaction, the issuer 106 notifies the financial
transaction processing agency 108 of the approval. The financialtransaction processing agency 108 may then notify themerchant 104 of the approval of the transaction, who may then finalize the transaction with thecustomer 102. The issuer 106 may then bill thecustomer 102 for payment of the transaction and report any payments, or lack thereof, to the demographic tracking agency 110 (e.g., a credit report agency, a marketing and research firm such as Nielsen, etc.). Thedemographic tracking agency 110, therefore, may possess personally identifiable information (PII) of thecustomer 102, which may be stored in theexternal database 114, though the financialtransaction processing agency 108 would not be in possession of the PII or have access to it. - Personally identifiable information (PII) may be information that may be used, alone or in conjunction with other sources, to uniquely identify a single individual (e.g., the customer 102). As such, there is a benefit to prevent the use and dissemination of PII in an effort to protect consumer privacy and to prevent against crimes, such as identity theft. The present disclosure provides for methods where the financial transaction processing agency 108 (e.g., MasterCard) does not possess any data containing personally identifiable information in processes that help accurately identify groups of individuals or businesses having particular interests or desires across a broad and diverse population of cardholders.
- This is done, viewed at a high level, by enriched data associated with individuals or businesses (entities), to include transaction history and demographics, but not PII, as associated by a unique identifier, and placing like entities, filtered by some criteria, into small groups. Therefore, third parties that have contact information for entities can group them and match them to the enriched data groups. Whether or not the groups from the combined/enriched data sets and from the data sets have parity, common members, or no overlap, statistically the matched groups have predictable behavior, particularly in small groups or microsegments (as defined below). Having grouped the third party's data set members into small groups based on selected activities and/or characteristics (e.g., demographic and geographic information), the third party can effectively direct communications of interest to these small groups or microsegments. The third party may possess contact information, which may include PII, such as e-mail addresses, phone numbers, etc. In an exemplary embodiment, the contact information that may include PII may be removed from the third party data set or made otherwise unavailable to the financial
transaction processing agency 108. - In some embodiments, bucketing may be used in order to render potentially identifiable information anonymous. such as by aggregating information that may otherwise be personally identifiable (e.g., age, income, etc.) into a bucket (e.g., grouping) in order to render the information not personally identifiable. For example, a consumer of
age 26 with an income of $65,000, which may otherwise be unique in a particular circumstance to that consumer, may be represented by an age bucket for ages 21-30 and an income bucket for incomes $50,000 to $74,999, which may represent a large portion of additional consumers and thus no longer be personally identifiable to that consumer. In other embodiments, encryption may be used. For example, personally identifiable information (e.g., an account number) may be encrypted (e.g., using a one-way encryption) such that the financialtransaction processing agency 108 may not possess the PII or be able to decrypt the encrypted PII. - Information that may be considered personally identifiable may be defined by a third party, such as a governmental agency (e.g., the U.S. Federal Trade Commission, the European Commission, etc.), a non-governmental organization (e.g., the Electronic Frontier Foundation), industry custom, consumers (e.g., through consumer surveys, contracts, etc.), codified laws, regulations, or statutes, etc.
- As illustrated in
FIG. 1 , the financialtransaction processing agency 108 may include a database withoutPII 112 and an enricheddatabase 116, which also does not include PII. Thedemographic tracking agency 110 may include theexternal database 114, which may include PII not accessible by the financialtransaction processing agency 108. - The database without
PII 112 may store information on a plurality of consumers (e.g., the customer 102) that is not personally identifiable. For example, the financialtransaction processing agency 108 may store information relating to financial transactions processed by the agency as it performs in thesystem 100, such as transaction amount, transaction time, transaction location, merchant identification, etc. and do so without the use of any PII relating to thecustomer 102 participating in the transactions. In some embodiments, the database withoutPII 112 may store an encrypted unique identifier associated with a consumer, which may be encrypted using a one-way encryption, such that the financialtransaction processing agency 108 may be unable to identify the associated consumer. Methods of encryption suitable for performing the functions as disclosed herein will be apparent to persons having skill in the relevant art. - The financial
transaction processing agency 108 may communicate with the demographic tracking agency 110 (e.g., via a network such as thenetwork 906, discussed below). The financialtransaction processing agency 108 may obtain non-personally identifiable information included theexternal database 114. Non-personally identifiable information included in theexternal database 114 may include geographical data, demographic data, financial data, or any other suitable data as will be apparent to persons having skill in the relevant art, hereinafter referred to generally as demographic data. In one embodiment, the information included in theexternal database 114 may be bucketed and thus not personally identifiable. The financialtransaction processing agency 108 may combine the non-personally identifiable information provided by thedemographic tracking agency 110 with information included in the database withoutPII 112 into a single data set. The combined data set may be stored in the enricheddatabase 116. In some embodiments, the financialtransaction processing agency 108 may aggregate (e.g., bucket, group, etc.) data in each of theexternal database 114 and the database withoutPII 112 prior to combining the information into a single data set. In a further embodiment, the financialtransaction processing agency 108 may aggregate data to a level of ten prior to combining the information into a single data set. - Each of the
112, 114, and 116 may be any type of database suitable for the storage of data as disclosed herein. Each database may store data in a single database, or may store data across multiple databases and accessed through a network. Network configurations as disclosed herein may include a local area network (LAN), a wide area network (WAN), a wireless network (e.g., WiFi), a mobile communication network, a satellite network, the Internet, fiber optic, coaxial cable, infrared, radio frequency (RF) or any other suitable configuration as would be apparent to persons having skill in the relevant art.databases - Data may be stored on any type of suitable computer readable media, such as optical storage (e.g., a compact disc, digital versatile disc, blu-ray disc, etc.) or magnetic tape storage (e.g., a hard disk drive). The database may be configured in any type of suitable database configuration, such as a relational database, a structured query language (SQL) database, a distributed database, an object database, etc. Suitable configurations and database storage types will be apparent to persons having skill in the relevant art.
- The database without
PII 112 and the enricheddatabase 116 may be included as part of the financialtransaction processing agency 108 internally, or externally and accessed through a network. Theexternal database 114 may be included as part of thedemographic tracking agency 110 internally, or externally and accessed through a network. Each database may be a single database, or may comprise multiple databases which may be interfaced together (e.g., physically or via a network, such as the network 906). In some embodiments, the database withoutPII 112 and the enricheddatabase 116 may be a single database. - The financial
transaction processing agency 108 may include aprocessor 102, which may be any type of processing device capable of performing the functions as disclosed herein, such as a general purpose computer, a general purpose computer configured as disclosed herein to become a specific purpose computer, etc. The processing device may be a single system (e.g., a single specific purpose computer) or may be comprised of several interconnected (e.g., physically or through a network) systems or servers (e.g., a server farm). Theprocessor 102 may be coupled to each of the 112, 114, and 116 either physically (e.g., through a cable such as a coaxial cable, fiber-optic cable, etc.) or through a network (e.g., the network 906).databases - The
processor 102 may be configured to receive information from both the database withoutPII 112 and to receive information with the PII removed from theexternal database 114, and to combine the data to form a combined data set without PII. In some embodiments, theprocessor 102 may aggregate the information received from at least one of the two databases prior to combining the information into the combined data set. Theprocessor 102 may also be configured to store the combined data set (e.g., that does not include PII) in the enricheddatabase 116. Theprocessor 102 may be further configured to review the combined data set or to select microsegments or audiences based on the combined data set, as discussed in more detail below. In some embodiments, theprocessor 102 may be configured to review selected microsegments and/or audiences and generate reports therein. -
FIG. 2 illustrates a method for generating microsegments without the use of personally identifiable information. The method is disclosed with reference to theprocessor 102, the database withoutPII 112 and enricheddatabase 116 as part of the financialtransaction processing agency 108, and theexternal database 114 of thedemographic tracking agency 110. - Information that is stored in the database without
PII 112 may be retrieved (e.g., by the processor 102) instep 202. In one embodiment, all of the information stored in the database withoutPII 112 may be retrieved. In another embodiment, only a single entry in the database withoutPII 112 may be retrieved. The retrieval of information may be performed a single time, or may be performed multiple times. In an exemplary embodiment, only information pertaining to a specific microsegment (discussed further below) may be retrieved from the database withoutPII 112. - In
step 204, the retrieved information may be associated with an entity (e.g., a cardholder, a business, a microsegment, any group or combination thereof, etc.) by theprocessor 102. In one embodiment, each entity may be represented by a unique identifier, such as a unique identification number (e.g., an account number). In one embodiment, entity information may be encrypted. - The
processor 102 may retrieve, instep 206, information (e.g., that does not include any personally identifiable information) from theexternal database 114. The retrieval performed instep 206 may be of the same type and retrieve the corresponding information (e.g., relating to the same microsegment) as the information retrieved from the database withoutPII 112 instep 202. In one embodiment, if theexternal database 114 includes PII, the financialtransaction processing agency 108 may be prohibited from accessing the PII. The information retrieved in this step may, instep 208, then be associated with an entity (e.g., the same entity from step 202). Instep 210, a record may be created in the enricheddatabase 116. The enricheddatabase 116 may store the information obtained and associated in the prior steps, the information not containing any PII. As a result, the financialtransaction processing agency 108 may not be in contact with or have access to any PII during the process. - Microsegments (as defined below) may be selected, in
step 212, based on the information that was obtained and stored in the enricheddatabase 116. The selection of information for representation in the microsegment or microsegments may be different in every instance. In one embodiment, all of the information stored in the enricheddatabase 116 may be used for selecting microsegments. In an alternative embodiment, only a portion of the information may be used. The selection of microsegments may be based on specific criteria (e.g., from a research firm or advertising agency such as theadvertiser 118 illustrated inFIG. 6 ). - In
step 214, information may be reported by theprocessor 102. Reporting may include the review and/or reporting of the selected microsegments, of the information stored in the enricheddatabase 116, or a combination thereof. Reviewing may include a review of financial account information of the entities in the microsegments, performing statistical analysis on financial account information, finding correlations between account information and consumer behaviors, predicting future consumer behaviors based on account information, relating information on a financial account with other financial accounts, or any other method of review suitable for the particular application of the data, which will be apparent to persons having skill in the relevant art. In an exemplary embodiment, statistical analysis may be performed on the financial data for specific microsegments stored in the enricheddatabase 116 in order to determine the effectiveness of an advertisement without the use of any PII, as illustrated in methods discussed below. - The report may be transmitted to a third party (e.g., the advertiser 118) or the financial
transaction processing agency 108, may be displayed (e.g., on a display device), or may be reported in any other manner suitable for reporting. The reporting may include a report on a review of the selected microsegments or information, or any other suitable information, such as an analysis of the review (e.g., and performed by the financial transaction processing agency 108). Reporting may be performed visually, aurally, tactically, or in any other suitable method as will be apparent to persons having skill in the relevant art. - A microsegment is a representation of a group of consumers that is granular enough to be valuable to advertisers, marketers, etc., but still maintain a high level of consumer privacy without the use or obtaining of any personally identifiable information.
- In
step 214, information may be reported by theprocessor 102. Reporting may include the review and/or reporting of the selected microsegments, of the information stored in the enricheddatabase 116, or a combination thereof. Reviewing may include a review of financial account information of the entities in the microsegments, performing statistical analysis on financial account information, finding correlations between account information and consumer behaviors, predicting future consumer behaviors based on account information, relating information on a financial account with other financial accounts, or any other method of review suitable for the particular application of the data, which will be apparent to persons having skill in the relevant art. In an exemplary embodiment, statistical analysis may be performed on the financial data for specific microsegments stored in the enricheddatabase 116 in order to determine the effectiveness of an advertisement without the use of any PII, as illustrated in methods discussed below. - The report may be transmitted to a third party (e.g., the advertiser 118) or the financial
transaction processing agency 108, may be displayed (e.g., on a display device), or may be reported in any other manner suitable for reporting. The reporting may include a report on a review of the selected microsegments or information, or any other suitable information, such as an analysis of the review (e.g., and performed by the financial transaction processing agency 108). Reporting may be performed visually, aurally, tactically, or in any other suitable method as will be apparent to persons having skill in the relevant art. - A microsegment is a representation of a group of consumers that is granular enough to be valuable to advertisers, marketers, etc., but still maintain a high level of consumer privacy without the use or obtaining of any personally identifiable information.
- Microsegments may be given a minimum or a maximum size. A minimum size of a microsegment would be at a minimum large enough so that nowould not result in entity could be personally identifiable, but small enough to provide the granularity needed in a particular circumstance. In some instances, the size of a microsegment may be dependent on the application. An audience based on a plurality of microsegments, for instance, might have ten thousand entities, but the microsegments would be aggregated when forming the audience and would not be discernable to anyone having access to an audience. As noted elsewhere, the entities in a microsegment that is used to form an audience might not be members of a resulting audience at all. In one embodiment, a microsegment may include at least ten unique entities. Microsegments may be defined based on geographical or demographical information, such as age, gender, income, marital status, postal code, income, spending propensity, familial status, etc. Categories may be bucketed to avoid the use of PII (e.g., representing age by a range of ages). In some embodiments, microsegments may be defined by a plurality of geographical and/or demographical categories. For example, a microsegment may be defined for any cardholder with an income between $50,000 and $74,999, that is between the ages of 20 and 29, and is single.
- In this way, microsegments may be defined in such a way as to avoid the use of PII. For example, if a preliminary microsegment is defined for entities with an income between $100,000 and $149,999 in a particular postal code, and the preliminary microsegment contains less than a minimum number (e.g., as provided by the advertiser, governmental regulations, etc.) ofentitiesone entity, the preliminary microsegment may be combined with another microsegment (e.g., one corresponding to a neighboring postal code) as to further protect the personal identity of the entities in the preliminary microsegment. In this way, microsegments will be defined in a way so that no entity in any microsegment is personally identifiable.
- Microsegments may also be based on behavioral variables. For example, the database without
PII 112 may store information relating to financial transactions. The information may be used to determine an individual's likeliness to spend. An individual's likeliness to spend may be represented generally, or with respect to a particular industry (e.g., electronics), retailer (e.g., Macy's®), brand (e.g., Apple®), or any other criteria which may be suitable as will be apparent to persons having skill in the relevant art. An individual's behavior may also be based on additional factors such as time, location, season, etc. For example, a microsegment may be based on consumers who are likely to spend on electronics during the holiday season, or on consumers whose primary expenses are in a suburb, but are likely to spend on restaurants located in a major city. The factors and behaviors identified and used to define microsegments may vary widely and may be based on the application of the information. - Behavioral variables may also be applied to generated microsegments based on the attributes of the entities in the microsegment. For example, a microsegment of specific geographical and demographical attributes (e.g., single males in a particular postal code between the ages of 26-30 with an income between $100,000 and $149,999) may be analyzed for spending behaviors. Results of the analysis may be assigned to the microsegment. For example, the above microsegment may be analyzed and reveal that the entities in the microsegment have a high spending propensity for electronics and may be less likely to spend money during the month of February.
-
FIG. 3 illustrates consumer information data that may be used in the creation of a microsegment. The data represented in the six leftmost columns may be information that is stored in theexternal database 114 at thedemographic tracking agency 110, with any included PII removed or made otherwise inaccessible to the financialtransaction processing agency 108 or theprocessor 102, in order to protect consumer privacy. The data represented in the six rightmost columns may be information that is stored in the financialtransaction processing agency 110 database withoutPII 112. In the illustrated embodiment, there is a unique identifier for each consumer that has been encrypted in order to protect the anonymity of the consumer. - The data from the
external database 114 and the data from the database withoutPII 112 may be combined into a single set of data that does not contain PII, which may be stored in the enricheddatabase 116. Information may be combined by use of the unique encrypted identifier for each entity. In one embodiment, if only one set of data contains a particular identifier, then that data may be left out of the enriched data set. In some embodiments, only some of the columns of data may be included in the enriched data set. For example, the marital status column may not be included (e.g., because the advertiser does not distinguish consumers based on marital status). - The enriched data set may be stored in the enriched
database 116. The enriched data may be separated into a plurality of microsegments, with each microsegment being defined by at least one geographical or demographical limitation.FIG. 4A illustrates the data set of individuals in a microsegment MS1, one of a plurality of microsegments illustrated inFIG. 4B . Microsegment MS1 includes seven individuals, each with a unique encrypted identifier. As illustrated inFIG. 4B , microsegment MS1 is defined by individuals in age group C, income group B, with marital status B, and living inpostal code 12345. Groupings (e.g., age group C) are defined in bucketed groups in such a manner as to not divulge any personally identifiable information. In this way, consumers of an ideal age may be placed into a microsegment (e.g., for advertising) without the financialtransaction processing agency 108 knowing the actual age of the consumer or even a range of ages, and therefore protecting the privacy of the consumer. The corresponding values for the grouping (e.g., ages 25 to 34 corresponding to age group C), may not be available to the financialtransaction processing agency 108. - As illustrated in
FIG. 4B , preliminary microsegment MS4 only contains a single individual. As a result, preliminary microsegment MS4 may be combined with another microsegment in order to protect the privacy of that individual. For example, preliminary microsegment MS4 may be combined with microsegment MS1, because preliminary microsegment MS4 is defined by the same age, income, and marital groups, and the defined postal code is a neighboring postal code. It will be apparent to persons having skill in the relevant art that microsegments may be grouped or combined in any manner that may be suitable for the particular application. For example, a retailer may want to advertise to everyone in a particular postal code without regard for age or income, and therefore may desire to combine microsegment MS1 and microsegment MS3, whereas another retailer may want to advertise to a specific age group without regarding for other factors, and therefore would want to combine microsegments MS1, MS2, and MS4. -
FIG. 5 illustrates anexemplary dataset 502 for the storing, reviewing, and/or reporting of a plurality of microsegments. In one embodiment, thedataset 502 may be reported in thereporting step 214 ofFIG. 2 . - The
dataset 502 may contain a plurality of entries (e.g., 504 a, 504 b, and 504 c). Each entry of the plurality of entries may include aentries secure identifier 506,demographic information 508, andfinancial information 510. Thesecure identifier 506 may include any type of identifier that may be unique to the particular entry (e.g.,entry 504 a). The secure identifier may be encrypted. Suitable encryption methods may include public key encryption, RSA encryption, XOR encryption, SHA-2 encryption, symmetric key encryption, etc. In an exemplary embodiment, the secure identifier may be encrypted using a one-way encryption process. The secure identifier may be encrypted in such a way as to make any P11 unavailable to the financialtransaction processing agency 108. - The
demographic information 508 may include any demographic, geographic, or other suitable information relevant to the particular application. For example, if a family restaurant is launching an advertising campaign and is requesting microsegments of families with a spend propensity on restaurants, then the demographic information may include familial status, but not age. If a bar is launching an advertising campaign, then demographic information may include age, but not familial status. In some embodiments, thedemographic information 808 may be replaced by geographic or other information. Suitable types of information relevant for the selecting and supplying of microsegments will be apparent to persons having skill in the relevant art. Likewise, thefinancial information 510 may include any financial information relevant to the particular application. For example, a dataset provided to advertisers in the food service industry may contain entries with financial information that includes a spend propensity for restaurants, but not a spend propensity for electronics. -
FIG. 6 illustrates asystem 600 for measuring the effectiveness of an advertisement. Thesystem 600 may include the financialtransaction processing agency 108, themerchant 104, anadvertiser 118, atest audience 120, and acontrol audience 122. - The
merchant 104 may communicate with theadvertiser 118 to request advertising, such as for a product or service offered by the merchant. In some embodiments, themerchant 104 may be theadvertiser 118, or the advertiser may be a third party. Theadvertiser 118 may distribute, publisher, or otherwise make available an advertisement to consumers on behalf of themerchant 104 through print media, online, e-mail, text (e.g., SMS messaging) or nearly any other type or method of conveyance of advertising material. In an exemplary embodiment, not all consumers may be exposed to the advertisement. For example, as illustrated inFIG. 6 , only theconsumers 102 a in thetest audience 120 may be exposed to the advertisement, while theconsumers 102 b in thecontrol audience 122 would be deliberately exposed to the advertisement (though of course incidental exposure by a few might be expected. - The
test audience 120 may be comprised ofconsumers 102 a that are deliberately exposed to the advertisement for themerchant 104. In one embodiment, theadvertiser 118 may identify the consumers that are exposed to the advertisement. In an alternative embodiment, a third party may identify the consumers exposed to the advertisement. In another alternative embodiment, the financialtransaction processing agency 108 may identify the consumers exposed to the advertisement (e.g., based on financial transaction data stored in the enriched database 116). Thecontrol audience 122 may be comprised ofconsumers 102 b that are not deliberatively exposed to the advertisement for themerchant 104. It will be apparent to persons having skill in the relevant art that thecontrol audience 122 may be optional, and in fact may be the same audience but in a temporal sense are both the control and the test audience (e.g., advertising effectiveness may be measured based on behavior prior to and subsequent to exposure to the advertisement without the need for a distinct control group). - As discussed in more detail below, the
test audience 120 and thecontrol audience 122 may be generated by the financialtransaction processing agency 108. The audience may comprise a plurality of microsegments as applied to an external data set (e.g., provided by the advertiser 118). For example, theadvertiser 118 may provide characteristic data (e.g., geographical and demographical data) for a plurality of entities (e.g., consumers). In one embodiment, the financialtransaction processing agency 108 may generate microsegments based on the plurality of entities. In another embodiment, the financialtransaction processing agency 108 may apply the plurality of entities to previously generated microsegments (e.g., based on the characteristic data in the enricheddatabase 116 and the received characteristic data). Thetest audience 120 may be comprised of entities that have been exposed to the advertisement, or may be comprised of the microsegments to which the entities have been applied. - In some embodiments, the generated microsegments and the plurality of entities may have no entities in common. In a further embodiment, the plurality of entities may have no associated activity data. In these embodiments, activity data for the entities of the corresponding microsegment may be applied to the entities in the plurality of entities mapped or applied to that microsegment. In this way, spending behaviors may be analyzed for the entity in the plurality of entities by its association in a microsegment of entities with similar or the same characteristic data.
-
FIG. 7 illustrates amethod 700 for measuring advertising effectiveness using thesystem 600. - In
step 702, a processor (e.g., theprocessor 102 of the financial transaction processing agency 108) may receive (e.g., by a receiving device) characteristic data for a plurality of entities (e.g., from the advertiser 118). The characteristic data may include geographical and/or demographical data associated with the plurality of entities. In an exemplary embodiment, the characteristic data may include an indicator of the exposure of an entity to an advertisement for a merchant (e.g., the merchant 104). In another exemplary embodiment, the characteristic data may not include personally identifiable information (PII). In some embodiments, theprocessor 102 may also receive from the advertiser 118 a predetermined period of time for which theadvertiser 118 requests a measure of the effectiveness of the advertisement, if theadvertiser 118 requests analysis of behaviors before and/or after the predetermined period of time, if (e.g., and which) competitors should be analyzed, what spend behaviors are requested, or if reports during the predetermined period of time are requested (e.g., and at what intervals). - In
step 704, theprocessor 102 may generate test and control audiences (e.g., the test and controlaudiences 120 and 122). The test and control 120 and 122 may be generated by applying the received entities to previously generated microsegments (e.g., based on the data in the enriched database 116) based on the associated characteristic data. Theaudiences test audience 120 may include only those entities or corresponding microsegments that were indicated as exposed or deliberately exposed to the advertisement (which is not to say the individuals actually saw it or paid attention to it). Thecontrol audience 122 may include only those entities or corresponding microsegments that were indicated as not having been deliberately exposed to the advertisement, though of course some may have seen it. It is again noted that this may be temporal, meaning that the control audience is the same or overlapping with the test audience insofar as the control audience is measured before exposure, and then measured afterwards as the test audience. In an alternative embodiment, theprocessor 102 may receive indicators of exposure to the advertisement for the plurality of entities from a third party. In another alternative embodiment, theprocessor 102 may determine exposure to the advertisement for each entity based on spending behaviors, as discussed in more detail below. In one embodiment, all of the entities may have been exposed to the advertisement, and there may be nocontrol audience 122. - In
step 706, theprocessor 102 may determine if the predetermined time period has ended. If the predetermined time period has not ended (e.g., the campaign for which theadvertiser 118 is requesting effectiveness on is ongoing), then theprocessor 102 may, instep 708, continue processing financial transactions for entities in the test and control 120 and 122. Inaudiences step 710, theprocessor 102 may analyze financial transactions (e.g., only those financial transactions processing since the most recent analysis as performed). In an exemplary embodiment, theprocessor 102 may analyze transactions on a weekly basis. In an alternative embodiment, theadvertiser 118 may select a recurring time period for analysis during the predetermined time period. - In
step 712, theprocessor 102 may generate a report based on the analysis performed instep 710. In one embodiment, a report may be generated every time the analysis is performed, e.g., weekly. In another embodiment, a report may be generated when requested by theadvertiser 118. The report may include at least a report on the financial transactions processed including the entities or microsegments in thetest audience 120 and/or thecontrol audience 122. In an exemplary embodiment, the report may include only those financial transactions processed instep 708 and analyzed instep 710. In an alternative embodiment, the report may include analysis of financial transactions since the beginning of the predetermined period of time. Appendix A shows two samples output measurement reports. The first is a segment comparison (between different, non-overlapping segments) with measurement stream data; and the second is a report based on pre-advertisements and post advertisements to the same or overlapping segments with measurement stream data. - After the weekly report is generated (e.g., and transmitted to the
advertiser 118, themerchant 104, or a third party), theprocessor 102 may return to step 706 and determine if the predetermined period of time has ended. If the predetermined period of time has ended, then, instep 714, theprocessor 102 may analyze spend behaviors for thetest audience 120 and thecontrol audience 122. The analysis of spend behaviors may include analyzing the spend behaviors of microsegments in each audience based on activity data stored in theexternal database 116. In one embodiment, the activity data stored in theexternal database 116 may include activity data for entities not included in the received plurality of entities from theadvertiser 118. In an alternative embodiment, the activity data in theexternal database 116 may be associated with only entities that are not included in the received plurality of entities (e.g., theexternal database 116 and received data have no entities in common). Activity data of entities in the generated microsegments may be analyzed and applied to the entities identified by theadvertiser 118 based on similarities in the corresponding characteristic data. In this way, spending behaviors of the entities identified by theadvertiser 118 may be analyzed by analyzing the spend behaviors of other entities in the same microsegment. - The analysis of spend behaviors may include analyzing activity data (e.g., financial transactions) for at least one (e.g., or all) entities in a given microsegment. Spend behaviors analyzed by the
processor 102 may include spending propensities for a given industry (e.g., the industry of the merchant 104), for a specific vendor (e.g., themerchant 104 or competitors of the merchant 104), or any other behavior that may be analyzed based on available activity data. In one embodiment, spend behaviors analyzed for thetest audience 120 and thecontrol audience 122 may include spend propensity for themerchant 104 and spend propensity for a competitive set of the merchant 104 (e.g., competitors in the same industry and/or geographical location as the merchant 104). Other types of spend behaviors that may be analyzed will be apparent to persons having skill in the relevant art and may include, for example, location type of transaction (e.g., online or offline, specific merchant location, etc.), number of transactions, average spending amount, etc. - In one embodiment, spend behaviors may be analyzed for activity only during the predetermined period of time. In an alternative embodiment, spend behaviors may also be analyzed for activity prior to and/or after the predetermined period of time. In one embodiment, spend behaviors may be requested by the
advertiser 118. In some embodiments, projected spend behaviors may also be calculated or generated by theprocessor 102. - In
step 716, theprocessor 102 may determine the effectiveness of the advertisement exposed to the entities or corresponding microsegments of thetest audience 120. Methods of determining the effectiveness of an advertisement based on activity data will be apparent to persons having skill in the relevant art. For example, the effectiveness may be based on an increase in activity of thetest audience 120 during the predetermined period of time, repeat business by entities or corresponding microsegments in thetest audience 120 during or after the predetermined period of time, and/or first-time consumers transacting with themerchant 104 during the predetermined period of time. Instep 718, a report on the effectiveness of the advertisement may be generated by the processor 102 (e.g., and transmitted to theadvertiser 118, themerchant 104, and/or a third party). Useful data, metrics, and analysis that may be included in the report will be apparent to persons having skill in the relevant art. -
FIG. 8 illustrates an alternative embodiment of amethod 800 for measuring advertisement effectiveness using thesystem 600. - In
step 802, a processor (e.g., theprocessor 102 of the financial transaction processing agency 108) may receive (e.g., by a receiving device) characteristic data for a plurality of entities (e.g., from the advertiser 118). The characteristic data may include geographical and/or demographical data associated with the plurality of entities. In an exemplary embodiment, the characteristic data may include an indicator of the exposure of an entity to an advertisement for a merchant (e.g., the merchant 104). In another exemplary embodiment, the characteristic data may not include personally identifiable information (PII). Theprocessor 102 may also receive a selected predetermined period of time from theadvertiser 118 for which theadvertiser 118 requests a measure of the effectiveness of the advertisement. - In
step 804, theprocessor 102 may generate a test audience (e.g., the test audience 120) and a control audience (e.g., the control audience 122), as discussed above with respect to step 704 illustrated inFIG. 7 . In one embodiment, the test and control 120 and 122 may include entities corresponding to the received characteristic data from theaudiences advertiser 118. In another embodiment, the test and control 120 and 122 may include microsegments that share at least some (e.g., all) characteristic attributes with the plurality of entities received from theaudiences advertiser 118. - In
step 806, theprocessor 102 may analyze spend behaviors for themerchant 104 by analyzing activity data (e.g., stored in the enriched database 116) for the corresponding microsegments of thetest audience 120 and/or thecontrol audience 122 that occurred prior to the predetermined period of time. Spend behaviors analyzed may include spending propensities for a given industry (e.g., the industry of the merchant 104), for a specific vendor (e.g., the merchant 104), or any other behavior that may be analyzed based on available activity data. In some embodiments, theadvertiser 118 or themerchant 104 may identify the spend behaviors for analysis. Instep 808, the spend behavior analysis may be performed for activity data corresponding to a competitor set (e.g., competitors in the same industry, geographic location, etc. of the merchant 104). In one embodiment, the competitor set may be identified by theadvertiser 118 or themerchant 104. - In
810 and 812, thesteps processor 102 may analyze spend behaviors of activity data for the entities or corresponding microsegments of thetest audience 120 and thecontrol audience 122 for financial transactions including themerchant 104 or the competitor set, respectively, that occur during the predetermined period of time. In 814 and 816, thesteps processor 102 may perform the analysis for transactions that occur after the predetermined period of time. - In
step 818, theprocessor 102 may determine the effectiveness of the advertisement using the spend behaviors analyzed in steps 806-816. Methods of determining advertising effectiveness based on analyzed spend behaviors will be apparent to persons having skill in the relevant art. For example, the effectiveness of the advertisement may be based on an increase in spend propensity for themerchant 104 during the predetermined period of time (e.g., as compared to the spend propensity prior to the predetermined period of time), a decrease in spend propensity for the competitor set during the predetermined period of time, an increased spend propensity for themerchant 104 after the predetermined period of time (e.g., as compared to the spend propensity prior to the predetermined period of time), a greater spend propensity for themerchant 104 than for the competitor set during and/or after the predetermined period of time, etc. - In
step 820, a report on the determination performed instep 818 may be generated by the processor 102 (e.g., and transmitted to theadvertiser 118, themerchant 104, and/or a third party). In one embodiment, the report may also include results of the analysis performed in at least one of steps 806-816. - The use of microsegments to determine advertising effectiveness as disclosed herein may provide more efficient and more accurate measurements. Furthermore, if the enriched
database 116 and the received characteristic data for the plurality of entities contains no personally identifiable information, than the advertising effectiveness may be measured while maintaining consumer privacy and security. The analysis of spend behaviors without the use of P11 may be performed by applying the entities received from theadvertiser 118 to microsegments generated by theprocessor 102 based on the data in the enricheddatabase 116. The analysis (e.g., in steps 806-818) may be performed on activity data for the entities in the corresponding microsegments, which may then be applied to the received entities. -
FIG. 9 illustrates anexemplary method 900 for determining the effectiveness of an advertisement. - In
step 902, entity information associated with a plurality of entities may be stored in a database (e.g., by a processor such as theprocessor 102 of the financial transaction processing agency 108). The entity information may include activity information and characteristic information associated with the corresponding entity. In one embodiment, the activity information may include transaction details for financial transactions including the corresponding entity. In one embodiment, the characteristic information may include demographic information associated with the corresponding entity. In a further embodiment, the demographic information may include demographical, geographical, or other information associated with the corresponding entity. In an exemplary embodiment, the activity and characteristic information may not include personally identifiable information. In a further embodiment, the characteristic data may be bucketed or aggregated as to render it not personally identifiable. - In
step 904, a plurality of microsegments may be generated (e.g., by the processor 102), each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity. In one embodiment, each entity in a subset of the plurality of entities may have similar characteristic information. In a further embodiment, each entity in a subset of the plurality of entities may have the same characteristic information. In one embodiment, each subset of the plurality of entities may contain at least two entities. In an exemplary embodiment, each subset of the plurality of entities may contain at least ten entities. - In
step 906, a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments may be generated (e.g., by the processor 102). Each entity in the plurality of first microsegments may be exposed to an advertisement associated with a merchant (e.g., the merchant 104) during a predetermined period of time, and each entity in the plurality of second microsegments may not be exposed to the advertisement during the predetermined period of time. Then, instep 908, a processor (e.g., the processor 102) may analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time. - In one embodiment, the spending behaviors may be based on financial transactions between the associated entity and the merchant. In another embodiment, the spending behaviors may be based on financial transactions between the associated entity and a competitor of the merchant. In one embodiment, step 908 may further include analyzing the activity information to determine spending behaviors for the associated entity during a period of time prior to the predetermined period of time. In an alternative embodiment, step 908 may further include determining spending behaviors for the associated entity during a period of time after the predetermined period of time. In a further embodiment, the processor may analyze the spending behaviors for the associated entity prior to, during, and after the predetermined period of time.
- In
step 910, the spending behaviors determined for the entities in the plurality of first microsegments may be compared (e.g., by the processor 102) with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement. Then, instep 912, the effectiveness of the advertisement may be transmitted by a communication component (e.g., of the financial transaction processing agency 108). In one embodiment, the effectiveness of the advertisement may be transmitted to the merchant (e.g., the merchant 104). - Where methods described above indicate certain events occurring in certain orders, the ordering of certain events may be modified. Moreover, while a process depicted as a flowchart, block diagram, etc. may describe the operations of the system as occurring concurrently, it should be understood that many of the system's operations can occur in a sequential manner or in a different order. For example, although the spend behavior analysis for before, during, and after the predetermined time period (
806, 810, and 814) is illustrated as occurring concurrently, the analysis may be performed in a sequential manner such that the behaviors prior to the predetermined period of time are analyzed before the behaviors during the predetermined period of time, or vice versa.steps - Techniques consistent with the present disclosure provide, among other features, a system and method for protecting consumer privacy in the creation of microsegments and audiences. While various exemplary embodiments of the disclosed system and method have been described above it should be understood that they have been presented for purposes of example only, not limitations. It is not exhaustive and does not limit the disclosure to the precise form disclosed. Modifications and variations are possible in light of the above teachings or may be acquired from practicing of the disclosure, without departing from the breadth or scope.
-
APPENDIX A Sample Output for Measurement Clients Output file returned to Measurement Partner: Segment Comparison Measurement Data Stream: Segment Comparison Wk1 Wk2 Wk3 Wk4 Wk5 Total Index (with Spend Merchant Segment A 100.00 101.00 102.01 103.03 104.06 510.10 awareness) - Segment B 100.00 102.00 104.04 105.08 106.13 517.25 Wk1 Base Segment C 100.00 101.00 102.01 104.05 106.13 513.19 Transactions Segment A 100.00 101.00 102.01 103.03 105.09 511.13 Segment B 100.00 101.00 102.01 103.03 105.09 511.13 Segment C 100.00 102.00 104.04 106.12 108.24 520.40 Transaction Size Segment A 100.00 100.00 100.00 100.00 99.02 99.80 Segment B 100.00 100.99 101.99 101.99 100.99 101.20 Segment C 100.00 99.02 98.05 98.05 98.05 98.61 Index (with Spend Merchant Segment A 100.00 100.00 100.00 100.00 100.00 100.00 awareness) - Segment B 80.00 80.79 81.59 81.59 81.59 81.12 Seg A Base Segment C 120.00 120.00 120.00 121.19 122.39 120.73 Transactions Segment A 100.00 100.00 100.00 100.00 100.00 100.00 Segment B 90.00 90.00 90.00 90.00 90.00 90.00 Segment C 120.00 121.19 122.39 123.60 123.60 122.18 Transaction Size Segment A 100.00 100.00 100.00 100.00 100.00 100.00 Segment B 88.89 89.77 90.66 90.66 90.66 90.14 Segment C 100.00 99.02 98.05 98.05 99.02 98.81 Actuals (with Spend direct Merchant Segment A $10,000 $10,100 $10,201 $10,303 $10,406 $51,010 permission) Segment B $8,000 $8,160 $8,323 $8,406 $8,490 $41,380 Segment C $12,000 $12,120 $12,241 $12,486 $12,736 $61,583 Transactions Segment A 50 51 51 52 53 256 Segment B 45 45 46 46 47 230 Segment C 60 61 62 64 65 312 Transaction Size Segment A $200 $200 $200 $200 $198 $200 Segment B $178 $180 $181 $181 $180 $180 Segment C $200 $198 $196 $196 $196 $197 Pre/Post Comparison Measurement Data Stream: Pre/Post Comparison Wk-4 Wk-3 Wk-2 Wk-1 Wk-1 Index (with Spend Merchant Segment A 100.00 102.00 103.02 105.08 106.13 awareness) - Segment B 100.00 101.00 102.01 104.05 105.09 Wk1 Base Segment C 100.00 102.00 104.04 106.12 108.24 Transactions Segment A 100.00 102.00 103.02 105.08 107.18 Segment B 100.00 102.00 104.04 105.08 107.18 Segment C 100.00 102.00 104.04 105.08 107.18 Transaction Size Segment A 100.00 100.00 100.00 100.00 99.02 Segment B 100.00 99.02 98.05 99.02 98.05 Segment C 100.00 100.00 100.00 100.99 100.99 Index (with Spend Merchant Segment A 100.00 100.00 100.00 100.00 100.00 Awareness) - Segment B 80.00 79.22 79.22 79.22 79.22 Seg A Base Segment C 120.00 120.00 121.19 121.19 122.39 Transactions Segment A 100.00 100.00 100.00 100.00 100.00 Segment B 90.00 90.00 90.89 90.00 90.00 Segment C 120.00 120.00 121.19 120.00 120.00 Transaction Size Segment A 100.00 100.00 100.00 100.00 100.00 Segment B 88.89 88.02 87.15 88.02 88.02 Segment C 100.00 100.00 100.00 100.99 101.99 Actuals (with Spend direct Merchant Segment A $10,000 $10,200 $10,302 $10,508 $10,613 permission) Segment B $8,000 $8,080 $8,161 $8,324 $8,407 Segment C $12,000 $12,240 $12,485 $12,734 $12,989 Transactions Segment A 50 51 52 53 54 Segment B 45 46 47 47 48 Segment C 60 61 62 63 64 Transaction Size Segment A $200 $200 $200 $200 $198 Segment B $178 $176 $174 $176 $174 Segment C $200 $200 $200 $202 $202 Pre/Post Comparison Measurement Data Stream: Pre/Post Comparison Wk2 Wk3 Wk4 Pre Total Post Total Index (with Spend Merchant Segment A 108.25 110.42 111.52 410.10 436.33 awareness) - Segment B 107.19 108.26 109.35 407.06 429.89 Wk1 Base Segment C 109.33 110.42 111.52 412.16 439.51 Transactions Segment A 108.25 109.34 110.43 410.10 435.20 Segment B 108.25 110.42 111.52 411.12 437.38 Segment C 108.25 109.34 110.43 411.12 435.20 Transaction Size Segment A 100.00 100.99 100.99 100.00 100.26 Segment B 99.02 98.05 98.05 99.01 98.29 Segment C 100.99 100.99 100.99 100.25 100.99 Index (with Spend Merchant Segment A 100.00 100.00 100.00 100.00 100.00 Awareness) - Segment B 79.22 78.44 78.44 79.41 78.82 Seg A Base Segment C 121.19 120.00 120.00 120.60 120.88 Transactions Segment A 100.00 100.00 100.00 100.00 100.00 Segment B 90.00 90.89 90.89 90.22 90.45 Segment C 120.00 120.00 120.00 120.30 120.00 Transaction Size Segment A 100.00 100.00 100.00 100.00 100.00 Segment B 88.02 86.30 86.30 88.01 87.14 Segment C 100.99 100.00 100.00 100.25 100.73 Actuals (with Spend direct Merchant Segment A $10,825 $11,042 $11,152 $41,010 $43,633 permission) Segment B $8,575 $8,661 $8,748 $32,565 $34,392 Segment C $13,119 $13,250 $13,383 $49,459 $52,741 Transactions Segment A 54 55 55 205 218 Segment B 49 50 50 185 197 Segment C 65 66 66 247 261 Transaction Size Segment A $200 $202 $202 $200 $201 Segment B $176 $174 $174 $176 $175 Segment C $202 $202 $202 $201 $202
Claims (20)
1. A method of analyzing advertising effectiveness, comprising:
storing, by a database in a processing system, entity information associated with a plurality of entities, the entity information including activity information and characteristic information associated with the corresponding entity;
identifying a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity at the same time;
identifying a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not deliberately exposed to the advertisement during the predetermined period of time;
analyzing, by a processor in the processing system, the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time;
comparing the spending behaviors determined for the entities in the plurality of first microsegments with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement; and
reporting, by a communication component in the processing system, the effectiveness of the advertisement.
2. The method of claim 1 , further comprising:
analyzing, by a processor in the processing system, the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine prior spending behaviors for the associated entity during a prior period of time, wherein the prior period of time is a time occurring before the predetermined period of time, and
wherein the comparing step further includes comparing the prior spending behaviors for the entities to further determine the effectiveness of the advertisement.
3. The method of claim 1 , further comprising:
analyzing, by a processor in the processing system, the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine subsequent spending behaviors for the associated entity during a subsequent period of time, wherein the subsequent period of time is a time occurring after the predetermined period of time, and
wherein the comparing step further includes comparing the subsequent spending behaviors for the entities to further determine the effectiveness of the advertisement.
4. The method of claim 1 , wherein the entity information does not include any personally identifiable information.
5. The method of claim 1 , wherein the activity information includes financial transaction information, and wherein the characteristic information includes demographic attributes associated with the entity.
6. The method of claim 5 , wherein the entities in the test audience and the entities in the control audience have similar associated demographic attributes
7. The method of claim 5 , wherein the financial transaction information includes information on financial transactions conducted between the associated entity and the merchant.
8. The method of claim 1 , wherein the subset of the plurality of entities includes at least ten entities.
9. The method of claim 1 , wherein the spending behaviors are based on transactions conducted by the entity with the merchant.
10. The method of claim 1 , wherein the spending behaviors are based on transactions conducted by the entity with a plurality of competitors of the merchant.
11. A system for analyzing advertising effectiveness, comprising:
a database component configured to store entity information associated with a plurality of entities, the entity information including activity information and characteristic information;
a processor configured to
identify a plurality of microsegments, each microsegment including a subset of the plurality of entities based on the associated characteristic information, wherein no two subsets of the plurality of entities contains a common entity at the same time,
identify a test audience including a plurality of first microsegments and a control audience including a plurality of second microsegments, wherein each entity in the plurality of first microsegments is exposed to an advertisement associated with a merchant during a predetermined period of time and wherein each entity in the plurality of second microsegments is not exposed to the advertisement during the predetermined period of time,
analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine spending behaviors for the associated entity during the predetermined period of time, and
compare the spending behaviors determined for the entities in the plurality of first microsegments with the spending behaviors determined for the entities in the plurality of second microsegments to determine the effectiveness of the advertisement; and
a communication component configured to report the effectiveness of the advertisement.
12. The system of claim 11 , wherein the processor is further configured to:
analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine prior spending behaviors for the associated entity during a prior period of time, wherein the prior period of time is a time occurring before the predetermined period of time, and
wherein comparing the spending behaviors further includes comparing the prior spending behaviors for the entities to further determine the effectiveness of the advertisement.
13. The system of claim 11 , wherein the processor is further configured to:
analyze the activity information for the entities in the plurality of first microsegments and the entities in the plurality of second microsegments to determine subsequent spending behaviors for the associated entity during a subsequent period of time, wherein the subsequent period of time is a time occurring after the predetermined period of time, and
wherein comparing the spending behaviors further includes comparing the subsequent spending behaviors for the entities to further determine the effectiveness of the advertisement.
14. The system of claim 11 , wherein the entity information does not include any personally identifiable information.
15. The system of claim 11 , wherein the activity information includes financial transaction information, and wherein the characteristic information includes demographic attributes associated with the entity.
16. The system of claim 15 , wherein the entities in the test audience and the entities in the control audience have similar associated demographic attributes
17. The system of claim 15 , wherein the financial transaction information includes information on financial transactions conducted between the associated entity and the merchant.
18. The system of claim 11 , wherein the subset of the plurality of entities includes at least ten entities.
19. The system of claim 11 , wherein the spending behaviors are based on transactions conducted by the entity with the merchant.
20. The system of claim 11 , wherein the spending behaviors are based on transactions conducted by the entity with a plurality of competitors of the merchant.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US13/438,346 US20130024274A1 (en) | 2011-07-19 | 2012-04-03 | Method and system for measuring advertising effectiveness using microsegments |
| PCT/US2012/047060 WO2013012861A2 (en) | 2011-07-19 | 2012-07-17 | Method and system for measuring advertising effectiveness using microsegments |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US201161509386P | 2011-07-19 | 2011-07-19 | |
| US13/438,346 US20130024274A1 (en) | 2011-07-19 | 2012-04-03 | Method and system for measuring advertising effectiveness using microsegments |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| US20130024274A1 true US20130024274A1 (en) | 2013-01-24 |
Family
ID=47556422
Family Applications (3)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| US13/437,987 Active 2032-05-15 US9524504B2 (en) | 2011-07-19 | 2012-04-03 | Protecting privacy in audience creation |
| US13/438,346 Abandoned US20130024274A1 (en) | 2011-07-19 | 2012-04-03 | Method and system for measuring advertising effectiveness using microsegments |
| US15/349,467 Active 2032-11-26 US10339545B2 (en) | 2011-07-19 | 2016-11-11 | Protecting privacy in audience creation |
Family Applications Before (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| US13/437,987 Active 2032-05-15 US9524504B2 (en) | 2011-07-19 | 2012-04-03 | Protecting privacy in audience creation |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| US15/349,467 Active 2032-11-26 US10339545B2 (en) | 2011-07-19 | 2016-11-11 | Protecting privacy in audience creation |
Country Status (2)
| Country | Link |
|---|---|
| US (3) | US9524504B2 (en) |
| WO (2) | WO2013012861A2 (en) |
Cited By (23)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20130332249A1 (en) * | 2012-06-11 | 2013-12-12 | International Business Machines Corporation | Optimal supplementary award allocation |
| US20140330651A1 (en) * | 2013-05-03 | 2014-11-06 | Avaya Inc. | System and method for social media-aware advertisement brokering |
| US20160014459A1 (en) * | 2014-07-14 | 2016-01-14 | Mastercard International Incorporated | System and method for strategic channel placement based on purchasing information |
| US20160055600A1 (en) * | 2012-03-13 | 2016-02-25 | American Express Travel Related Services Company, Inc. | System and Method for a Relative Consumer Cost |
| US9311653B1 (en) * | 2011-06-29 | 2016-04-12 | American Express Travel Related Services Company, Inc. | Systems and methods for digital spend based targeting and measurement |
| US20160321610A1 (en) * | 2015-04-30 | 2016-11-03 | Adam Stein | Systems and methods for aggregating consumer data |
| US20160335662A1 (en) * | 2012-07-30 | 2016-11-17 | Kount Inc. | Authenticating users for accurate online audience measurement |
| US9524504B2 (en) | 2011-07-19 | 2016-12-20 | Mastercard International Incorporated | Protecting privacy in audience creation |
| WO2017044259A1 (en) * | 2015-09-08 | 2017-03-16 | Facebook, Inc. | Measuring advertisement lift |
| US9607308B2 (en) | 2011-06-29 | 2017-03-28 | American Express Travel Related Services Company, Inc. | Spend based digital ad targeting and measurement |
| US9830612B2 (en) * | 2013-03-11 | 2017-11-28 | Capital One Financial Corporation | Systems and methods for providing advertising services |
| US9836758B2 (en) | 2013-11-14 | 2017-12-05 | Mastercard International Incorporated | Method and system for creating a control group for campaign measurements |
| US10339610B2 (en) | 2013-04-19 | 2019-07-02 | Mastercard International Incorporated | Method and system for making a targeted offer to an audience |
| US10395237B2 (en) | 2014-05-22 | 2019-08-27 | American Express Travel Related Services Company, Inc. | Systems and methods for dynamic proximity based E-commerce transactions |
| US10664883B2 (en) | 2012-09-16 | 2020-05-26 | American Express Travel Related Services Company, Inc. | System and method for monitoring activities in a digital channel |
| US10685370B2 (en) | 2012-09-16 | 2020-06-16 | American Express Travel Related Services Company, Inc. | Purchasing a reserved item |
| US10699292B2 (en) | 2015-03-13 | 2020-06-30 | Pcms Holdings, Inc. | Systems and methods for measuring mobile advertisement effectiveness |
| US10721513B1 (en) * | 2016-06-09 | 2020-07-21 | Google Llc | Providing a message based on a change in watch time |
| US10909608B2 (en) | 2012-03-13 | 2021-02-02 | American Express Travel Related Services Company, Inc | Merchant recommendations associated with a persona |
| US11170397B2 (en) | 2012-11-27 | 2021-11-09 | American Express Travel Related Services Company, Inc. | Dynamic rewards program |
| US20220335021A1 (en) * | 2021-04-16 | 2022-10-20 | Capital One Services, Llc | Methods and systems for preventing corruption of stateful data |
| US11836757B2 (en) | 2006-07-18 | 2023-12-05 | American Express Travel Related Services Company, Inc. | Offers selected during authorization |
| US12406273B1 (en) * | 2020-02-05 | 2025-09-02 | Mastercard International Incorporated | Leveraging clustering models to reduce bias |
Families Citing this family (18)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US10366457B2 (en) | 2013-03-09 | 2019-07-30 | Paybook, Inc. | Thematic repositories for transaction management |
| US10121208B2 (en) * | 2013-03-09 | 2018-11-06 | Paybook, Inc. | Thematic repositories for transaction management |
| US9818131B2 (en) * | 2013-03-15 | 2017-11-14 | Liveramp, Inc. | Anonymous information management |
| US20150100420A1 (en) * | 2013-10-04 | 2015-04-09 | Mastercard International Incorporated | Method and system for making a target offer to an audience using audience feedback |
| US20150149253A1 (en) * | 2013-11-22 | 2015-05-28 | Mastercard International Incorporated | Method and system for integrating device data with transaction data |
| US9747419B2 (en) | 2013-12-18 | 2017-08-29 | Mastercard International Incorporated | Privacy-compliant analysis of health by transaction data |
| US10074141B2 (en) | 2014-06-02 | 2018-09-11 | Mastercard International Incorporated | Method and system for linking forensic data with purchase behavior |
| US9123054B1 (en) * | 2014-07-17 | 2015-09-01 | Mastercard International Incorporated | Method and system for maintaining privacy in scoring of consumer spending behavior |
| WO2016044247A1 (en) | 2014-09-15 | 2016-03-24 | Mastercard International Incorporated | Method and system for real-time offer optimization |
| US10832176B2 (en) | 2014-12-08 | 2020-11-10 | Mastercard International Incorporated | Cardholder travel detection with internet service |
| US9887964B2 (en) | 2015-04-23 | 2018-02-06 | Mastercard International Incorporated | Method and system for dynamic de-identification of data sets |
| US10255561B2 (en) | 2015-05-14 | 2019-04-09 | Mastercard International Incorporated | System, method and apparatus for detecting absent airline itineraries |
| US10430828B2 (en) | 2015-10-05 | 2019-10-01 | Mastercard International Incorporated | Method and system for ambient media selection based on transaction history and demographics |
| US10417292B2 (en) | 2016-07-01 | 2019-09-17 | Mastercard International Incorporated | Method and system for assessment of retirement communities and residents |
| US10769305B2 (en) * | 2016-09-21 | 2020-09-08 | Mastercard International Incorporated | Method and system for double anonymization of data |
| US10657594B2 (en) * | 2016-12-21 | 2020-05-19 | Mastercard International Incorporated | Method and system for intelligent routing of insights |
| US11803309B2 (en) * | 2019-07-09 | 2023-10-31 | International Business Machines Corporation | Selective compression and encryption for data replication |
| US20210409204A1 (en) * | 2020-06-30 | 2021-12-30 | Bank Of America Corporation | Encryption of protected data for transmission over a web interface |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20070260519A1 (en) * | 2006-05-04 | 2007-11-08 | Bruce Robert Sattley | Methods and apparatus for measurinfg the effect of online advertising on online user behavior |
| US20100114668A1 (en) * | 2007-04-23 | 2010-05-06 | Integrated Media Measurement, Inc. | Determining Relative Effectiveness Of Media Content Items |
Family Cites Families (25)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| AU2001234456A1 (en) * | 2000-01-13 | 2001-07-24 | Erinmedia, Inc. | Privacy compliant multiple dataset correlation system |
| US7747465B2 (en) | 2000-03-13 | 2010-06-29 | Intellions, Inc. | Determining the effectiveness of internet advertising |
| EP1184818A1 (en) | 2000-09-01 | 2002-03-06 | Marconi Commerce Systems S.r.L. | Vending system for selling products or services to purchasers having mobile communicators |
| US20020091650A1 (en) * | 2001-01-09 | 2002-07-11 | Ellis Charles V. | Methods of anonymizing private information |
| US8464290B2 (en) * | 2003-08-01 | 2013-06-11 | Tacoda, Inc. | Network for matching an audience with deliverable content |
| US20070198327A1 (en) | 2003-08-15 | 2007-08-23 | Amir Yazdani | Systems and methods for measuring, targeting, verifying, and reporting advertising impressions |
| US7949561B2 (en) | 2004-08-20 | 2011-05-24 | Marketing Evolution | Method for determining advertising effectiveness |
| JP4787077B2 (en) | 2006-06-05 | 2011-10-05 | 株式会社ソフィア | Personal information data processing method, program and recording medium for spreadsheet software |
| EP1909211B1 (en) | 2005-07-22 | 2011-09-21 | Sophia Co., Ltd. | Data management device, data management method, data processing method, and program |
| US8396747B2 (en) | 2005-10-07 | 2013-03-12 | Kemesa Inc. | Identity theft and fraud protection system and method |
| US20070214037A1 (en) * | 2006-03-10 | 2007-09-13 | Eric Shubert | System and method of obtaining and using anonymous data |
| US20080133325A1 (en) | 2006-05-30 | 2008-06-05 | Sruba De | Systems And Methods For Segment-Based Payment Card Solutions |
| KR100928198B1 (en) | 2007-02-02 | 2009-11-25 | 엔에이치엔비즈니스플랫폼 주식회사 | Online advertising effectiveness analysis method and system |
| US20120239458A9 (en) | 2007-05-18 | 2012-09-20 | Global Rainmakers, Inc. | Measuring Effectiveness of Advertisements and Linking Certain Consumer Activities Including Purchases to Other Activities of the Consumer |
| KR20090085848A (en) | 2008-02-05 | 2009-08-10 | 한민규 | System and method for measuring and providing the effect of game advertising |
| US8515810B2 (en) | 2008-10-24 | 2013-08-20 | Cardlytics, Inc. | System and methods for delivering targeted marketing offers to consumers via an online portal |
| US20100169803A1 (en) * | 2008-12-05 | 2010-07-01 | Elizabeth Mazzei | Method and System for Implementing User Generated Preferences in a Communication System |
| US10430803B2 (en) | 2008-12-23 | 2019-10-01 | Mastercard International Incorporated | Methods and systems for predicting consumer behavior from transaction card purchases |
| KR20100090903A (en) | 2009-02-09 | 2010-08-18 | 주식회사 아시아컴 | Method for measuring the effect of internetadvertisement |
| WO2011069073A1 (en) | 2009-12-03 | 2011-06-09 | Comscore, Inc. | Measuring advertising effectiveness without control group |
| US8554653B2 (en) | 2010-07-22 | 2013-10-08 | Visa International Service Association | Systems and methods to identify payment accounts having business spending activities |
| US8510658B2 (en) | 2010-08-11 | 2013-08-13 | Apple Inc. | Population segmentation |
| US8935177B2 (en) | 2010-12-22 | 2015-01-13 | Yahoo! Inc. | Method and system for anonymous measurement of online advertisement using offline sales |
| US9524504B2 (en) | 2011-07-19 | 2016-12-20 | Mastercard International Incorporated | Protecting privacy in audience creation |
| US20140025483A1 (en) | 2012-07-20 | 2014-01-23 | Mastercard International Incorporated | System and method for protecting consumer privacy in the measuring of the effectiveness of advertisements |
-
2012
- 2012-04-03 US US13/437,987 patent/US9524504B2/en active Active
- 2012-04-03 US US13/438,346 patent/US20130024274A1/en not_active Abandoned
- 2012-07-17 WO PCT/US2012/047060 patent/WO2013012861A2/en not_active Ceased
- 2012-07-17 WO PCT/US2012/047063 patent/WO2013012863A2/en not_active Ceased
-
2016
- 2016-11-11 US US15/349,467 patent/US10339545B2/en active Active
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20070260519A1 (en) * | 2006-05-04 | 2007-11-08 | Bruce Robert Sattley | Methods and apparatus for measurinfg the effect of online advertising on online user behavior |
| US20100114668A1 (en) * | 2007-04-23 | 2010-05-06 | Integrated Media Measurement, Inc. | Determining Relative Effectiveness Of Media Content Items |
Cited By (42)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US11836757B2 (en) | 2006-07-18 | 2023-12-05 | American Express Travel Related Services Company, Inc. | Offers selected during authorization |
| US10055759B2 (en) | 2011-06-29 | 2018-08-21 | American Express Travel Related Services Company, Inc. | Systems and methods for digital spend based targeting and measurement |
| US9607308B2 (en) | 2011-06-29 | 2017-03-28 | American Express Travel Related Services Company, Inc. | Spend based digital ad targeting and measurement |
| US9311653B1 (en) * | 2011-06-29 | 2016-04-12 | American Express Travel Related Services Company, Inc. | Systems and methods for digital spend based targeting and measurement |
| US10339545B2 (en) | 2011-07-19 | 2019-07-02 | Mastercard International Incorporated | Protecting privacy in audience creation |
| US9524504B2 (en) | 2011-07-19 | 2016-12-20 | Mastercard International Incorporated | Protecting privacy in audience creation |
| US11087336B2 (en) | 2012-03-13 | 2021-08-10 | American Express Travel Related Services Company, Inc. | Ranking merchants based on a normalized popularity score |
| US10909608B2 (en) | 2012-03-13 | 2021-02-02 | American Express Travel Related Services Company, Inc | Merchant recommendations associated with a persona |
| US20160055600A1 (en) * | 2012-03-13 | 2016-02-25 | American Express Travel Related Services Company, Inc. | System and Method for a Relative Consumer Cost |
| US11741483B2 (en) | 2012-03-13 | 2023-08-29 | American Express Travel Related Services Company, Inc. | Social media distribution of offers based on a consumer relevance value |
| US11367086B2 (en) | 2012-03-13 | 2022-06-21 | American Express Travel Related Services Company, Inc. | System and method for an estimated consumer price |
| US11734699B2 (en) * | 2012-03-13 | 2023-08-22 | American Express Travel Related Services Company, Inc. | System and method for a relative consumer cost |
| US20130332249A1 (en) * | 2012-06-11 | 2013-12-12 | International Business Machines Corporation | Optimal supplementary award allocation |
| US20130332260A1 (en) * | 2012-06-11 | 2013-12-12 | International Business Machines Corporation | Optimal supplementary award allocation |
| US20160335662A1 (en) * | 2012-07-30 | 2016-11-17 | Kount Inc. | Authenticating users for accurate online audience measurement |
| US11176573B2 (en) | 2012-07-30 | 2021-11-16 | Kount Inc. | Authenticating users for accurate online audience measurement |
| US10402854B2 (en) * | 2012-07-30 | 2019-09-03 | Kount Inc. | Authenticating users for accurate online audience measurement |
| US10846734B2 (en) | 2012-09-16 | 2020-11-24 | American Express Travel Related Services Company, Inc. | System and method for purchasing in digital channels |
| US10664883B2 (en) | 2012-09-16 | 2020-05-26 | American Express Travel Related Services Company, Inc. | System and method for monitoring activities in a digital channel |
| US10685370B2 (en) | 2012-09-16 | 2020-06-16 | American Express Travel Related Services Company, Inc. | Purchasing a reserved item |
| US11170397B2 (en) | 2012-11-27 | 2021-11-09 | American Express Travel Related Services Company, Inc. | Dynamic rewards program |
| US9830612B2 (en) * | 2013-03-11 | 2017-11-28 | Capital One Financial Corporation | Systems and methods for providing advertising services |
| US10339610B2 (en) | 2013-04-19 | 2019-07-02 | Mastercard International Incorporated | Method and system for making a targeted offer to an audience |
| US11263705B2 (en) | 2013-04-19 | 2022-03-01 | Mastercard International Incorporated | Method and system for making a targeted offer to an audience |
| US20140330651A1 (en) * | 2013-05-03 | 2014-11-06 | Avaya Inc. | System and method for social media-aware advertisement brokering |
| US10726429B2 (en) | 2013-11-14 | 2020-07-28 | Mastercard International Incorporated | Method and system for creating a control group for campaign measurements |
| US9836758B2 (en) | 2013-11-14 | 2017-12-05 | Mastercard International Incorporated | Method and system for creating a control group for campaign measurements |
| US10395237B2 (en) | 2014-05-22 | 2019-08-27 | American Express Travel Related Services Company, Inc. | Systems and methods for dynamic proximity based E-commerce transactions |
| US20160014459A1 (en) * | 2014-07-14 | 2016-01-14 | Mastercard International Incorporated | System and method for strategic channel placement based on purchasing information |
| US10699292B2 (en) | 2015-03-13 | 2020-06-30 | Pcms Holdings, Inc. | Systems and methods for measuring mobile advertisement effectiveness |
| US20160321610A1 (en) * | 2015-04-30 | 2016-11-03 | Adam Stein | Systems and methods for aggregating consumer data |
| WO2017044259A1 (en) * | 2015-09-08 | 2017-03-16 | Facebook, Inc. | Measuring advertisement lift |
| US20220116671A1 (en) * | 2016-06-09 | 2022-04-14 | Google Llc | Providing a message based on a change in watch time |
| US11218760B2 (en) * | 2016-06-09 | 2022-01-04 | Google Llc | Providing a message based on a change in watch time |
| US11716496B2 (en) * | 2016-06-09 | 2023-08-01 | Google Llc | Providing a message based on a change in watch time |
| US10721513B1 (en) * | 2016-06-09 | 2020-07-21 | Google Llc | Providing a message based on a change in watch time |
| US20230362427A1 (en) * | 2016-06-09 | 2023-11-09 | Google Llc | Providing a message based on a change in watch time |
| US12155883B2 (en) * | 2016-06-09 | 2024-11-26 | Google Llc | Providing a message based on a change in watch time |
| US20250088693A1 (en) * | 2016-06-09 | 2025-03-13 | Google Llc | Providing a message based on a change in watch time |
| US12406273B1 (en) * | 2020-02-05 | 2025-09-02 | Mastercard International Incorporated | Leveraging clustering models to reduce bias |
| US20220335021A1 (en) * | 2021-04-16 | 2022-10-20 | Capital One Services, Llc | Methods and systems for preventing corruption of stateful data |
| US11741061B2 (en) * | 2021-04-16 | 2023-08-29 | Capital One Servics, Llc | Methods and systems for preventing corruption of stateful data |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2013012863A2 (en) | 2013-01-24 |
| US20130024242A1 (en) | 2013-01-24 |
| US20170061450A1 (en) | 2017-03-02 |
| US10339545B2 (en) | 2019-07-02 |
| WO2013012863A3 (en) | 2013-05-10 |
| US9524504B2 (en) | 2016-12-20 |
| WO2013012861A2 (en) | 2013-01-24 |
| WO2013012861A3 (en) | 2013-05-10 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US20130024274A1 (en) | Method and system for measuring advertising effectiveness using microsegments | |
| Hou et al. | The effects of CEO activism: Partisan consumer behavior and its duration | |
| US9912483B2 (en) | Systems and methods to secure user identification | |
| AU2012229050C1 (en) | Systems and methods to combine transaction terminal location data and social networking check-in | |
| US10282748B2 (en) | System and method for measuring advertising effectiveness | |
| CN101536024B (en) | Personalized consumer advertising is arranged | |
| US20170300948A1 (en) | Systems and Methods for Predicting Purchase Behavior Based on Consumer Transaction Data in a Geographic Location | |
| US10997319B2 (en) | Systems and methods for anonymized behavior analysis | |
| US20140025478A1 (en) | Measuring influence in a social network | |
| US20140025483A1 (en) | System and method for protecting consumer privacy in the measuring of the effectiveness of advertisements | |
| US20070282681A1 (en) | Method of obtaining and using anonymous consumer purchase and demographic data | |
| US20160196566A1 (en) | Methods and Systems of Validating Consumer Reviews | |
| US20150347624A1 (en) | Systems and methods for linking and analyzing data from disparate data sets | |
| US20150100420A1 (en) | Method and system for making a target offer to an audience using audience feedback | |
| US10726429B2 (en) | Method and system for creating a control group for campaign measurements | |
| US20160260104A1 (en) | Methods and systems for the analysis of patterns of purchase behavior to estimate the members of a specific entity location | |
| Liang et al. | Customer response to adverse security events: an empirical study | |
| US20150149204A1 (en) | Method and system for integrating medical data with transaction data while maintaining consumer privacy | |
| WO2017066234A1 (en) | Selecting audience messages for an event based on audience analytics | |
| US20160014459A1 (en) | System and method for strategic channel placement based on purchasing information | |
| Yuniar et al. | The Determinants of Consumer Purchase Intention of Online Game Voucher: A Case Study of UPoint Online Store | |
| Johnson et al. | Add more ads? experimentally measuring incremental purchases due to increased frequency of online display advertising | |
| Balteanu et al. | The analysis of the factors that influence the payment behavior in the direct marketing system |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| AS | Assignment |
Owner name: MASTERCARD INTERNATIONAL INCORPORATED, NEW YORK Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:VILLARS, CURTIS;REEL/FRAME:027980/0277 Effective date: 20120402 |
|
| STCV | Information on status: appeal procedure |
Free format text: ON APPEAL -- AWAITING DECISION BY THE BOARD OF APPEALS |
|
| STCV | Information on status: appeal procedure |
Free format text: BOARD OF APPEALS DECISION RENDERED |
|
| STCB | Information on status: application discontinuation |
Free format text: ABANDONED -- AFTER EXAMINER'S ANSWER OR BOARD OF APPEALS DECISION |