TWM610003U - Process Robot Management System - Google Patents

Abstract

A process robot management system includes a plurality of first process robot servers, a first sub-management host, a plurality of second process robot servers, a second sub-management host, and a main management host. The main management host is electrically connected to the first sub-management host and the second sub-management host. After the main management host receives a process application from one of the first terminal electronic devices or one of the second terminal electronic devices that includes a data to be processed, the first process robots are directed according to an instruction The server or the allocation data of one of the second process robots as a target process robot server transmits the to-be-processed data to the target process robot server.

Description

Process Robot Management System

This model relates to a management system, especially a process robot management system.

Process robots (RPA: Robotic Process Automation) are often used in the field of job automation. In the same institution/organization, different units will build process robots used by the unit.

Because different units have different requirements for process robots, the workload of process robots is also different. Sometimes the process robots of one unit are fully loaded and there is a long queue for agent work, while the process robots of another unit are idle.

How all process robots in the same organization/organization can complete operations more efficiently is the subject of this new model.

Therefore, the purpose of the present invention is to provide a process robot management system.

Therefore, the new process robot management system is suitable for communicating with a plurality of first terminal electronic devices belonging to a first unit and a plurality of second terminal electronic devices belonging to a second unit. The process robot management system It includes a plurality of first-process robot servers, a first sub-management host, a plurality of second-process robot servers, a second sub-management host, and a main management host.

The first-process robot servers belong to the first unit, and each first-process robot server corresponds to a first-process robot identification data.

The first sub-management host belongs to the first unit and is electrically connected to the first-process robot servers.

The second-process robot servers belong to the second unit, and each second-process robot server corresponds to a second-process robot identification data.

The second sub-management host belongs to the second unit and is electrically connected to the second-process robot servers.

The main management host is electrically connected to the first sub-management host and the second sub-management host, and stores a plurality of robot status information corresponding to the first-process robot servers and the second-process robot servers, respectively , A plurality of task schedules, a plurality of group lists respectively corresponding to the first process robot servers and the second process robot servers, and a plurality of group task attributes respectively corresponding to the group lists, Each of the first-process robot identification data and each of the second-process robot identification data is included in one of the group lists, and each group task attribute includes an estimated execution time range And a task completion time limit range.

After the main management host receives a process request from one of the first terminal electronic devices or one of the second terminal electronic devices that includes a pending data and a completion time limit, the main management host sends One includes the pending data, the completion time limit, the robot status information, the task schedule, the group list, the group task attributes, and an instruction to the first-process robot server as an agent One of the arithmetic servers or instructs the second-process robot servers to notify the first sub-management host to which the proxy arithmetic server is connected to the dispatch calculation of the proxy assignment data of one of the proxy arithmetic servers, or The second sub-management host.

When the first sub-management host or the second sub-management host receives the dispatch operation notification from the main management host, the first sub-management host or the second sub-management host sends a notification that includes the dispatch calculation The processing data, the completion time limit, the status information of the robots, the task schedule, the group list, and the assignment operation instructions of the group task attributes are sent to the proxy operation server.

When the proxy calculation server receives the dispatch calculation instruction, the proxy calculation server generates an estimated execution time according to the to-be-processed data.

The proxy computing server generates an instruction for the first-process robot server based on the estimated execution time, the completion time limit, the robot status information, the task schedule, the group list, and the group task attributes The server is used as one of the target process robot servers or instructs the second process robot servers to be one of the target process robot servers' assignment data, and the assignment data is sent to the connected first The sub-management host or the second sub-management host, wherein the estimated execution time and the completion time limit respectively fall on the first process robot identification data or the second process robot identification corresponding to the target process robot server The estimated execution time range and the task completion time limit range of the group task attribute corresponding to the group list of data.

When the first sub-management host or the second sub-management host receives the distribution data from the proxy computing server, the first sub-management host or the second sub-management host sends the distribution data to the main management host .

The main management host transmits the to-be-processed data to the target process robot server indicated by the dispatch data.

When the target process robot server receives the pending data, the target process robot server processes the pending data to generate a data processing result.

In some embodiments, the main management host further includes a plurality of performance data corresponding to the first-process robot servers and the second-process robot servers, and the performance data includes an average task waiting time and a The average task processing time, the dispatch calculation notification and the dispatch calculation instruction also include the performance data, and the proxy calculation server also generates the dispatch data based on the performance data.

In some implementation aspects, the target process robot server transmits the data processing result to the main management host.

When the main management host receives the data processing result, the main management host updates the robot status information corresponding to the target process robot server, and transmits the data processing result to the first terminal electronic device that sent the process application Or the second terminal electronic device.

In some implementations, after receiving the process application, the main management host generates a piece of historical data related to the process application, and the historical data at least indicates the first terminal electronic device or the first terminal electronic device that sent the process application. The second terminal electronic device logs in a user account of the main management host.

In some implementation aspects, the data to be processed is related to finance.

The effect of the present invention is that the proxy computing server generates instructions based on the estimated execution time, the completion time limit, the robot status information, the task schedule, the group lists, and the group task attributes One of the first process robot servers as one of the target process robot servers or the assignment data instructing the second process robot servers as one of the target process robot servers, and by the target The process robot server processes the to-be-processed data to generate the data processing result, thereby improving the overall operating efficiency of the first process robot servers and the second process robot servers.

Referring to FIG. 1, an embodiment of the process robot management system 100 of the present invention is applicable to a plurality of first terminal electronic devices 200 belonging to a first unit and a plurality of second terminal electronic devices 300 belonging to a second unit Communication, the process robot management system 100 includes a plurality of first process robot servers 1, a first sub-management host 2, a plurality of second process robot servers 3, a second sub-management host 4, and a main Management host 5. Each first terminal electronic device 200 and each second terminal electronic device 300 is, for example, a desktop computer or a laptop computer.

The first-process robot servers 1 belong to the first unit. Each first-process robot server 1 corresponds to a first-process robot identification data. The first sub-management hosts 2 belong to the first unit and are electrically connected to the first-process robot servers 1.

The second-process robot servers 3 belong to the second unit. Each second-process robot server 3 corresponds to a second-process robot identification data. The second sub-management hosts 4 belong to the second unit and are electrically connected to the second process robot servers 3.

The main management host 5 is electrically connected to the first sub-management host 2 and the second sub-management host 4, and stores a plurality of robot servers corresponding to the first process robot 1 and the second process robot servers, respectively 3 robot status information, a plurality of performance data corresponding to the first-process robot servers 1 and the second-process robot servers 3, and a plurality of performance data respectively corresponding to the first-process robot servers 1 and the The task schedule of the second-process robot server 3, multiple group lists, and multiple group task attributes respectively corresponding to the group lists. The status information of each robot, for example, indicates that the process is running, idle, or abnormally stalled. The performance data includes an average task waiting time and an average task processing time. The average task waiting time is the average waiting time of the corresponding first process robot server 1 or the second process robot server 3 from receiving a task to starting processing. The average task processing time is the average time consumed by the corresponding first process robot server 1 or the second process robot server 3 to process a single task. Each of the first-process robot identification data and each of the second-process robot identification data is included in one of the group lists, and each group task attribute includes an estimated execution time range And a task completion time limit range.

Referring to FIGS. 1 and 2 (including FIGS. 2A, 2B, and 2C), the steps performed by the process robot management system 100 are described below. First, as shown in step S01, the main management host 5 receives a message from one of the first terminal electronic devices 200 or one of the second terminal electronic devices 300 and includes a data to be processed and a completion time limit The process of applying. The data to be processed in this embodiment is related to finance, for example, a claim settlement letter or a letter from the premium department related to the insurance industry.

Then, as shown in step S02, the main management host 5 receives one of the first terminal electronic devices 200 or one of the second terminal electronic devices 300 and includes the to-be-processed data and the completion time limit. After applying for the process, the main management host 5 sends a report containing the performance data, the pending data, the completion time limit, the robot status information, the task schedule, the group list, and the group Task attributes and a proxy assignment data indicating one of the first-process robot servers 1 as a proxy computing server or instructing the second-process robot servers 3 as one of the proxy computing servers The dispatch operation is notified to the first sub-management host 2 or the second sub-management host 4 to which the proxy computing server is connected.

Then, as shown in step S03, when the first sub-management host 2 or the second sub-management host 4 receives the dispatch operation notification from the main management host 5, the first sub-management host 2 or the second sub-management host 4 The management host 4 sends a list of the performance data, the to-be-processed data, the completion time limit, the robot status information, the task schedule, the group list, and the group task attributes of the dispatch calculation notification. Dispatch calculation instructions to the proxy calculation server.

Then, as shown in step S04, when the proxy calculation server receives the dispatch calculation instruction, the proxy calculation server generates an estimated execution time based on the to-be-processed data, and the estimated execution time indicates that the to-be-processed data is processed Estimated time-consuming time.

Then, as shown in step S05, the proxy computing server is based on the performance data, the estimated execution time, the completion time limit, the robot status information, the task schedule, the group list, and the group Group task attributes to generate an instruction to one of the first-process robot servers 1 as a target-process robot server or to indicate one of the second-process robot servers 3 as one of the target-process robot servers A distribution data, wherein the estimated execution time and the completion time limit respectively fall in the group list containing the first process robot identification data or the second process robot identification data corresponding to the target process robot server The estimated execution time range and the task completion time limit range of the corresponding group task attribute. More specifically, the proxy computing server first selects one of the group lists based on the estimated execution time, the completion time limit, the group lists, and the group task attributes, that is, selects the preset Estimate the execution time, the completion time limit corresponds to the group list corresponding to the group task attribute, and then select one of the first in the group list based on the performance data, the robot status information, and the task schedule The process robot identification data or the second process robot identification data are used as the assignment data, wherein the proxy computing server preferentially selects the robot status information indicating the idle first process robot server 1 or the second process robot server 3, and From the idle first-process robot server 1 or second-process robot server 3, the one with the best performance data (the one with the shortest average task waiting time and the average task processing time) is selected first.

The proxy computing server sends the distribution data to the connected first sub-management host 2 or the second sub-management host 4.

Then, as shown in step S06, when the first sub-management host 2 or the second sub-management host 4 receives the allocation data from the proxy computing server, the first sub-management host 2 or the second sub-management host 2 The host 4 transmits the allocation data to the main management host 5.

Then, as shown in step S07, the main management host 5 transmits a process notification including the pending data and the distribution data to the target indicated by the distribution data according to the distribution data instructing the target flow robot server The first sub-management host 2 or the second sub-management host 4 to which the process robot server is connected.

Then, as shown in step S08, when the first sub-management host 2 or the second sub-management host 4 receives the process processing notification from the main management host 5, the first sub-management host 2 or the second sub-management host 2 The management host 4 sends a flow processing instruction including the to-be-processed data in the flow processing notification to the target flow robot server.

Then, as shown in step S09, when the target flow robot server receives the flow processing instruction, the target flow robot server processes the to-be-processed data to generate a data processing result.

Then, as shown in step S10, the target process robot server transmits the data processing result to the connected first sub-management host 2 or the second sub-management host 4.

Then, as shown in step S11, when the first sub-management host 2 or the second sub-management host 4 receives the data processing result from the target process robot server, the first sub-management host 2 or the second sub-management host 2 The sub-management host 4 transmits the data processing result to the main management host 5.

Then, as shown in step S12, when the main management host 5 receives the data processing result from the first sub-management host 2 or the second sub-management host 4, the main management host 5 updates the robot corresponding to the target process The robot status information of the server and the data processing result are transmitted to the first terminal electronic device 200 or the second terminal electronic device 300 that sent the process application.

It is supplemented that after receiving the process application, the main management host 5 generates a piece of historical data related to the process application. The historical data at least indicates the first terminal electronic device 200 or the first terminal electronic device 200 or the first terminal electronic device that sent the process application. The second terminal electronic device 300 logs in a user account of the main management host 5, and can also indicate the target process robot server and other related information related to the process application for management purposes.

In addition, in this embodiment, the main management host 5 transmits the to-be-processed data to the target process robot server indicated by the dispatch data via the first sub-management host 2 or the second sub-management host 4, And the target process robot server transmits the data processing result to the main management host 5 via the first sub-management host 2 or the second sub-management host 4, but in another embodiment, the main management host 5 Without going through the first sub-management host 2 or the second sub-management host 4, the to-be-processed data is directly sent to the target process robot server indicated by the distribution data, and the target process robot server does not The data processing result is directly transmitted to the main management host 5 via the first sub-management host 2 or the second sub-management host 4. In this way, data security is improved.

To sum up, the new process robot management system 100 uses the proxy computing server according to the estimated execution time, the completion time limit, the robot status information, the task scheduling, the group lists, and the Group task attribute generation indicates one of the first process robot servers 1 as a target process robot server or instructs the second process robot servers 3 as one of the target process robot servers Allocate data, and use the target process robot server to process the to-be-processed data to generate the data processing result, thereby improving the overall operating efficiency of the first process robot servers 1 and the second process robot servers 3, Therefore, it can indeed achieve the purpose of cost-new type.

However, the above are only examples of the present model, and should not be used to limit the scope of implementation of the present model, all simple equivalent changes and modifications made in accordance with the patent scope of the present model application and the contents of the patent specification still belong to This new patent covers the scope.

100: Process robot management system 200: First terminal electronic device 300: second terminal electronic device 1: The first process robot server 2: The first sub-management host 3: The second process robot server 4: The second sub-management host 5: Main management host S01~S12: steps

The other features and effects of the present invention will be clearly presented in the embodiments with reference to the drawings, among which: Figure 1 is a schematic diagram of a hardware connection relationship of an embodiment of the new process robot management system; and Fig. 2 (including Fig. 2A, Fig. 2B and Fig. 2C) is a flowchart of this embodiment.

100: Process robot management system

200: First terminal electronic device

300: second terminal electronic device

1: The first process robot server

2: The first sub-management host

3: The second process robot server

4: The second sub-management host

5: Main management host

Claims (5)

A process robot management system is suitable for communicating with a plurality of first terminal electronic devices belonging to a first unit and a plurality of second terminal electronic devices belonging to a second unit. The process robot management system includes: A plurality of first-process robot servers belong to the first unit, and each first-process robot server corresponds to a first-process robot identification data; A first sub-management host, which belongs to the first unit and is electrically connected to the first-process robot servers; A plurality of second-process robot servers belong to the second unit, and each second-process robot server corresponds to a second-process robot identification data; A second sub-management host, which belongs to the second unit and is electrically connected to the second-process robot servers; and A main management host, electrically connected to the first sub-management host and the second sub-management host, and stores a plurality of robot states corresponding to the first-process robot servers and the second-process robot servers, respectively Information, multiple task schedules corresponding to the first process robot servers and the second process robot servers, multiple group lists, and multiple group task attributes respectively corresponding to the group lists , Each of the first-process robot identification data and each of the second-process robot identification data is included in one of the group lists, and each group task attribute includes an estimated execution time Scope and a time limit for the completion of a task; After the main management host receives a process request from one of the first terminal electronic devices or one of the second terminal electronic devices that includes a pending data and a completion time limit, the main management host sends One includes the pending data, the completion time limit, the robot status information, the task schedule, the group list, the group task attributes, and an instruction to the first-process robot server as an agent One of the arithmetic servers or instructs the second-process robot servers to notify the first sub-management host to which the proxy arithmetic server is connected to the dispatch calculation of the proxy assignment data of one of the proxy arithmetic servers, or The second sub-management host; When the first sub-management host or the second sub-management host receives the dispatch operation notification from the main management host, the first sub-management host or the second sub-management host sends a notification that includes the dispatch calculation The processing data, the completion time limit, the status information of the robots, the task schedule, the group list, and the assignment operation instructions of the group task attributes are sent to the proxy operation server; When the proxy calculation server receives the dispatch calculation instruction, the proxy calculation server generates an estimated execution time according to the to-be-processed data; The proxy computing server generates an instruction for the first-process robot server based on the estimated execution time, the completion time limit, the robot status information, the task schedule, the group list, and the group task attributes The server is used as one of the target process robot servers or instructs the second process robot servers to be one of the target process robot servers' assignment data, and the assignment data is sent to the connected first The sub-management host or the second sub-management host, wherein the estimated execution time and the completion time limit respectively fall on the first process robot identification data or the second process robot identification corresponding to the target process robot server The estimated execution time range and the task completion time limit range of the group task attribute corresponding to the group list of data; When the first sub-management host or the second sub-management host receives the distribution data from the proxy computing server, the first sub-management host or the second sub-management host sends the distribution data to the main management host ； The main management host sends the to-be-processed data to the target process robot server indicated by the dispatch data; When the target process robot server receives the pending data, the target process robot server processes the pending data to generate a data processing result. The process robot management system according to claim 1, wherein the main management host further includes a plurality of performance data corresponding to the first process robot servers and the second process robot servers, and the performance data includes An average task waiting time and an average task processing time, the dispatch operation notification and the dispatch operation instruction also include the performance data, and the proxy computing server also generates the dispatch data based on the performance data. The process robot management system according to claim 1, wherein the target process robot server transmits the data processing result to the main management host; When the main management host receives the data processing result, the main management host updates the robot status information corresponding to the target process robot server, and transmits the data processing result to the first terminal electronic device that sent the process application Or the second terminal electronic device. The process robot management system according to claim 1, wherein after receiving the process application, the main management host generates a piece of historical data related to the process application, and the historical data at least indicates that the first part of the process application is sent by A terminal electronic device or the second terminal electronic device logs in a user account of the main management host. The process robot management system according to claim 1, wherein the data to be processed is related to finance.

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