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TWM672784U - Customer-specific marketing strategy generation system based on social platform labeling results - Google Patents

Customer-specific marketing strategy generation system based on social platform labeling results

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Publication number
TWM672784U
TWM672784U TW114204035U TW114204035U TWM672784U TW M672784 U TWM672784 U TW M672784U TW 114204035 U TW114204035 U TW 114204035U TW 114204035 U TW114204035 U TW 114204035U TW M672784 U TWM672784 U TW M672784U
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Taiwan
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social platform
financial product
information
module
marketing
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TW114204035U
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Chinese (zh)
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徐郁欣
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彰化商業銀行股份有限公司
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Priority to TW114204035U priority Critical patent/TWM672784U/en
Publication of TWM672784U publication Critical patent/TWM672784U/en

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Abstract

一種基於社群平台貼標結果的客戶專屬行銷策略生成系統,該系統包含:智慧型裝置、社群平台、銀行客戶資料伺服器、金融商品資料伺服器以及標籤與資料分析伺服器,標籤與資料分析伺服器更包含:傳輸模組、標籤建立模組、標籤資料庫、選定與查詢模組、標籤分析模組、屬性分析模組以及專屬行銷資訊生成模組,智慧型裝置與社群平台相連,社群平台、銀行客戶資料伺服器以及金融商品資料伺服器分別與標籤與資料分析伺服器相連,傳輸模組分別與標籤建立模組、選定與查詢模組以及屬性分析模組相連,標籤資料庫分別與標籤建立模組以及選定與查詢模組相連,標籤分析模組分別與選定與查詢模組以及專屬行銷資訊生成模組相連,專屬行銷資訊生成模組與屬性分析模組相連,該系統可以達成透過社群平台提供專屬金融商品行銷以提高行銷效率與精準性的技術功效。A customer-specific marketing strategy generation system based on social platform labeling results includes: a smart device, a social platform, a bank customer data server, a financial product data server, and a label and data analysis server. The label and data analysis server further includes: a transmission module, a label creation module, a label database, a selection and query module, a label analysis module, an attribute analysis module, and a dedicated marketing information generation module. The smart device is connected to the social platform, and the social platform, the bank customer data server, and the financial product data server are connected to the social platform. The product data server is connected to the label and data analysis servers, respectively. The transmission module is connected to the label creation module, the selection and query module, and the attribute analysis module, respectively. The label database is connected to the label creation module and the selection and query module, respectively. The label analysis module is connected to the selection and query module and the exclusive marketing information generation module, respectively. The exclusive marketing information generation module is connected to the attribute analysis module. This system can achieve the technical effect of providing exclusive financial product marketing through social platforms to improve marketing efficiency and accuracy.

Description

基於社群平台貼標結果的客戶專屬行銷策略生成系統Customer-specific marketing strategy generation system based on social platform labeling results

本創作涉及一種行銷策略生成系統,特別是基於社群平台貼標結果的客戶專屬行銷策略生成系統。This project involves a marketing strategy generation system, specifically a client-specific marketing strategy generation system based on labeling results from social media platforms.

由於社群平台的發展,社群平台提供了推播貼文或訊息的功能,藉以將貼文或訊息提供給社群平台的使用者,除此之外,社群平台更進一步提供將貼文或訊息建立標籤的功能,以讓社群的使用者可以根據不同的標籤篩選出符合需求的貼文或訊息。With the development of social media platforms, they now offer the ability to push posts or messages to users. Furthermore, they also allow users to tag posts or messages, allowing them to filter posts or messages based on tags to find the ones they need.

由於上述特性,進而發展出一種透過推播貼文或訊息與標籤結合的商品行銷方式,但這種方式只能透過社群平台提供的推播功能提供貼文或訊息與標籤給社群平台的所有使用者,然而這種商品行銷方式並不提供社群使用者分類篩選的功能,這會導致需要花費高額的行銷費用,且無法將特定的商品行銷播貼文或訊息提供給特定的使用者。Due to these characteristics, a product marketing method has developed that combines push posts or messages with tags. However, this method can only provide posts or messages and tags to all users of the social platform through the push function provided by the social platform. However, this product marketing method does not provide the function of categorizing and filtering social users, which results in high marketing costs and cannot provide specific product marketing posts or messages to specific users.

對於銀行來說,銀行所推出的金融商品無非是透過對於銀行客戶的大數據進行分析,藉以調整是否增加或是刪減金融商品,銀行所持有的大數據較為的固定,例如:信用卡明細、帳戶明細、金融商品買賣資料…等,所分析出來的結果僅能滿足特定範圍群眾,並無法推廣到非銀行客戶的潛在客戶,藉此是否能讓銀行金融商品的行銷配合使用社群播貼文或訊息與標籤的方式,將是本創作所期待的目標。For banks, the financial products they launch are simply analyzed through big data on their customers to adjust whether to add or remove financial products. The big data held by banks is relatively fixed, such as credit card details, account details, financial product trading data, etc. The results of the analysis can only satisfy a specific range of groups and cannot be promoted to potential non-bank customers. Whether the marketing of bank financial products can be combined with the use of social media posts or messages and tags will be the goal of this creation.

綜上所述,可知先前技術中長期以來一直存在透過社群平台推播行銷效率不佳且無法精準提供特定使用者特定行銷廣告貼文或訊息的問題,因此實有必要提出改進的技術手段,來解決此一問題。In summary, it can be seen that previous technologies have long suffered from the inefficiency of promoting marketing through social platforms and the inability to accurately provide specific marketing posts or messages to specific users. Therefore, it is necessary to propose improved technical means to solve this problem.

有鑒於先前技術存在透過社群平台廣告託播行銷效率不佳且無法精準提供特定使用者特定行銷廣告貼文或訊息的問題,本創作遂揭露一種基於社群平台貼標結果的客戶專屬行銷策略生成系統,其中:Given the inefficiencies of previous technologies for advertising and marketing through social media platforms, including the inability to accurately target specific advertising posts or messages to specific users, this invention proposes a system for generating client-specific marketing strategies based on social media platform labeling. The system:

本創作揭露一種基於社群平台貼標結果的客戶專屬行銷策略生成系統。This work reveals a system for generating client-specific marketing strategies based on labeling results from social media platforms.

首先,本創作揭露一種基於社群平台貼標結果的客戶專屬行銷策略生成系統,此系統包含:智慧型裝置、社群平台、銀行客戶資料伺服器、金融商品資料伺服器以及標籤與資料分析伺服器,標籤與資料分析伺服器更包含:傳輸模組、標籤建立模組、標籤資料庫、選定與查詢模組、標籤分析模組、屬性分析模組以及專屬行銷資訊生成模組。First, this invention discloses a system for generating customer-specific marketing strategies based on labeling results from social media platforms. This system includes: a smart device, a social media platform, a bank customer data server, a financial product data server, and a label and data analysis server. The label and data analysis server further includes: a transmission module, a label creation module, a label database, a selection and query module, a label analysis module, an attribute analysis module, and a module for generating customized marketing information.

智慧型裝置安裝與執行有社群平台應用程式,社群平台應用程式與身分識別資訊綁定,於社群平台應用程式接收與顯示的金融商品行銷資訊被點閱時,觸發與提供與金融商品行銷資訊對應的貼標指令,社群平台應用程式接收與顯示專屬金融商品行銷資訊。The smart device is installed and executed with a social platform application, which is bound to the identity identification information. When the financial product marketing information received and displayed by the social platform application is clicked, a labeling instruction corresponding to the financial product marketing information is triggered and provided, and the social platform application receives and displays exclusive financial product marketing information.

社群平台記錄每一個金融商品行銷資訊以及對應的至少一偏好標籤,當自社群平台應用程式取得貼標指令時,將社群平台應用程式綁定的身分識別資訊與金融商品行銷資訊對應的至少一偏好標籤建立關聯,透過應用程式介面(Application Programming Interface, API)提供建立關聯的身分識別資訊以及至少一偏好標籤,透過應用程式介面接收專屬於身分識別資訊對應的專屬金融商品行銷資訊,將專屬金融商品行銷資訊提供至與身分識別資訊對應的社群平台應用程式。The social platform records each piece of financial product marketing information and the corresponding at least one preference tag. When receiving a tagging instruction from a social platform application, the social platform application associates the identity information bound to the social platform application with the at least one preference tag corresponding to the financial product marketing information. The associated identity information and at least one preference tag are provided through an application programming interface (API). The platform then receives the exclusive financial product marketing information corresponding to the identity information through the API and provides the exclusive financial product marketing information to the social platform application corresponding to the identity information.

銀行客戶資料伺服器具有對應儲存有身分識別資訊、基本資料以及歷史金融交易資料的客戶資料庫,當接收身分識別資訊時,自客戶資料庫中查詢並提供與接收到的身分識別資訊對應的基本資料以及歷史金融交易資料。The bank's customer data server has a customer database that stores identity information, basic information, and historical financial transaction data. When receiving identity information, it queries the customer database and provides the basic information and historical financial transaction data corresponding to the received identity information.

金融商品資料伺服器具有對應儲存有金融商品資訊以及商品性質的金融商品資料庫,當接收屬性分析結果時,自金融商品資料庫查詢並提供商品性質包含有屬性分析結果所對應的金融商品資訊與商品性質。The financial product data server has a financial product database that stores financial product information and product properties. When receiving the attribute analysis results, it queries the financial product database and provides product properties, including the financial product information and product properties corresponding to the attribute analysis results.

傳輸模組透過應用程式介面自社群平台取得建立關聯的身分識別資訊以及至少一偏好標籤,提供身分識別資訊至銀行客戶資料伺服器,自銀行客戶資料伺服器接收與身分識別資訊對應的基本資料以及歷史金融交易資料,提供屬性分析結果至金融商品資料伺服器,自金融商品資料伺服器接收與屬性分析結果對應的金融商品資訊與商品性質,透過應用程式介面提供專屬於身分識別資訊的專屬金融商品行銷資訊至社群平台;標籤建立模組將身分識別資訊以及至少一偏好標籤對應儲存至標籤資料庫;選定與查詢模組,自標籤資料庫中選定身分識別資訊並查詢出對應的至少一偏好標籤;標籤分析模組對被查詢出的至少一偏好標籤進行分析以得到標籤分析結果;屬性分析模組對基本資料以及歷史金融交易資料進行屬性分析以得到屬性分析結果;及專屬行銷資訊生成模組篩選出接收到的商品性質包含有標籤分析結果所對應的金融商品資訊,以依據基本資料中行銷方式生成專屬於身分識別資訊的專屬金融商品行銷資訊。The transmission module obtains the associated identity information and at least one preference tag from the social platform through the application program interface, provides the identity information to the bank customer data server, receives the basic data and historical financial transaction data corresponding to the identity information from the bank customer data server, provides the attribute analysis results to the financial product data server, receives the financial product information and product properties corresponding to the attribute analysis results from the financial product data server, and provides exclusive financial product marketing information specific to the identity information to the social platform through the application program interface; the tag creation module transmits the identity information and the tag to the social platform. The at least one preference tag is stored in a tag database; a selection and query module selects identity identification information from the tag database and queries for at least one corresponding preference tag; a tag analysis module analyzes the at least one query preference tag to obtain a tag analysis result; an attribute analysis module performs attribute analysis on the basic data and historical financial transaction data to obtain an attribute analysis result; and a dedicated marketing information generation module screens the received product attributes including financial product information corresponding to the tag analysis result, thereby generating dedicated financial product marketing information specific to the identity identification information based on the marketing method in the basic data.

本創作所揭露之系統如上,智慧型裝置點閱社群平台提供的金融商品行銷資訊時,標籤與資料分析伺服器將身分識別資訊以及偏好標籤對應儲存,當進行專屬金融商品行銷資訊生成時,對偏好標籤進行分析以及對對應的基本資料以及歷史金融交易資料進行分析,以分別得到標籤分析結果與屬性分析結果,由屬性分析結果取得金融商品資訊與商品性質,再依據標籤分析結果對金融商品資訊進一步篩選,依據基本資料中行銷方式生成專屬於身分識別資訊的專屬金融商品行銷資訊反饋回智慧型裝置。The system disclosed in this invention is as described above. When a smart device views financial product marketing information provided by a social platform, the tag and data analysis server associates and stores identity identification information with preference tags. When generating exclusive financial product marketing information, the preference tags are analyzed along with the corresponding basic data and historical financial transaction data to obtain tag analysis results and attribute analysis results, respectively. The attribute analysis results are used to obtain financial product information and product properties. The financial product information is then further screened based on the tag analysis results. Based on the marketing methods in the basic data, exclusive financial product marketing information specific to the identity identification information is generated and fed back to the smart device.

透過上述的技術手段,本創作可以達成提供專屬金融商品行銷以提高行銷效率與精準性之技術功效。Through the aforementioned technical means, this invention can achieve the technical effect of providing exclusive financial product marketing to improve marketing efficiency and accuracy.

以下將配合圖式及實施例來詳細說明本創作之實施方式,藉此對本創作如何應用技術手段來解決技術問題並達成技術功效的實現過程能充分理解並據以實施。The following will be used with diagrams and examples to explain in detail the implementation of this invention, so that the author can fully understand how this invention applies technical means to solve technical problems and achieve technical effects, and implement them accordingly.

以下首先要說明本創作所揭露的基於社群平台貼標結果的客戶專屬行銷策略生成系統,並請參考「第1圖」所示,「第1圖」繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成系統的系統方塊圖。The following first explains the client-specific marketing strategy generation system based on social platform labeling results disclosed in this invention. Please refer to "Figure 1", which is a system block diagram of the client-specific marketing strategy generation system based on social platform labeling results disclosed in this invention.

首先,本創作揭露一種基於社群平台貼標結果的客戶專屬行銷策略生成系統,此系統包含:智慧型裝置10、社群平台20、銀行客戶資料伺服器30、金融商品資料伺服器40以及標籤與資料分析伺服器50,標籤與資料分析伺服器50更包含:傳輸模組51、標籤建立模組52、標籤資料庫53、選定與查詢模組54、標籤分析模組55、屬性分析模組56以及專屬行銷資訊生成模組57。First, this invention discloses a system for generating customer-specific marketing strategies based on labeling results from social platforms. This system includes: a smart device 10, a social platform 20, a bank customer data server 30, a financial product data server 40, and a label and data analysis server 50. The label and data analysis server 50 further includes: a transmission module 51, a label creation module 52, a label database 53, a selection and query module 54, a label analysis module 55, an attribute analysis module 56, and a dedicated marketing information generation module 57.

請參考「第2圖」所示,「第2圖」繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成的架構示意圖。Please refer to Figure 2, which shows the architecture of this client-specific marketing strategy generated based on social media platform labeling results.

智慧型裝置10安裝與執行有社群平台應用程式11,社群平台應用程式11例如是:Line、FB、Instagram、threads…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇,並且社群平台應用程式11與身分識別資訊綁定,身分識別資訊例如是:銀行帳號、銀行數位會員、銀行數位金融憑證…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇,於社群平台應用程式11自社群平台20接收與顯示金融商品行銷資訊,當金融商品行銷資訊被點閱(即使用者操作智慧型裝置10觸控點選金融商品行銷資訊)時,社群平台應用程式11即會觸發與金融商品行銷資訊對應的貼標指令並提供貼標指令61至社群平台20。The smart device 10 has a social platform application 11 installed and running. The social platform application 11 is, for example, Line, FB, Instagram, threads, etc. This is only used as an example and does not limit the scope of application of this creation. In addition, the social platform application 11 is bound to identity information, such as bank account number, bank digital membership, bank digital financial certificate, etc. This is merely an example and does not limit the scope of application of this invention. When the social platform application 11 receives and displays financial product marketing information from the social platform 20, when the financial product marketing information is clicked (i.e., the user operates the smart device 10 to touch and click on the financial product marketing information), the social platform application 11 will trigger a labeling instruction corresponding to the financial product marketing information and provide a labeling instruction 61 to the social platform 20.

社群平台20記錄每一個金融商品行銷資訊以及對應的至少一偏好標籤62,偏好標籤62例如是:高風險、低風險、高收益、保本收益、長期操作、短期操作…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇,當社群平台20自社群平台應用程式11取得貼標指令61時,社群平台20即會將社群平台應用程式11綁定的身分識別資訊63(被記錄於貼標指令61中)與金融商品行銷資訊對應的至少一偏好標籤62建立關聯。The social platform 20 records each piece of financial product marketing information and at least one corresponding preference tag 62. Examples of the preference tags 62 include: high risk, low risk, high return, guaranteed return, long-term operation, short-term operation, etc. These are merely examples and do not limit the scope of application of this invention. When the social platform 20 receives a labeling instruction 61 from the social platform application 11, the social platform 20 associates the identity identification information 63 bound to the social platform application 11 (recorded in the labeling instruction 61) with at least one preference tag 62 corresponding to the financial product marketing information.

具體而言,假設社群平台20中記錄有A金融商品行銷資訊以及對應的偏好標籤62為“高風險”以及“短期操作”,當社群平台20自社群平台應用程式11取得貼標指令61(與A金融商品行銷資訊對應)時,社群平台20即會將社群平台應用程式11綁定的身分識別資訊63與A金融商品行銷資訊對應的偏好標籤62為“高風險”以及“短期操作”建立關聯。Specifically, assuming that the social platform 20 records marketing information for financial product A and the corresponding preference tags 62 of "high risk" and "short-term operation", when the social platform 20 obtains a labeling instruction 61 (corresponding to the marketing information for financial product A) from the social platform application 11, the social platform 20 will associate the identity identification information 63 bound to the social platform application 11 with the preference tags 62 corresponding to the marketing information for financial product A, namely "high risk" and "short-term operation".

社群平台20再透過應用程式介面提供建立關聯的身分識別資訊63以及至少一偏好標籤62至標籤與資料分析伺服器50,標籤與資料分析伺服器50的傳輸模組51即透過應用程式介面自社群平台20取得建立關聯的身分識別資訊63以及至少一偏好標籤62,接著,由標籤建立模組52將身分識別資訊63以及至少一偏好標籤62對應儲存至標籤資料庫53。The social platform 20 then provides the associated identity identification information 63 and at least one preference tag 62 to the tag and data analysis server 50 through the application programming interface. The transmission module 51 of the tag and data analysis server 50 obtains the associated identity identification information 63 and at least one preference tag 62 from the social platform 20 through the application programming interface. Then, the tag creation module 52 stores the identity identification information 63 and at least one preference tag 62 in correspondence to the tag database 53.

銀行客戶資料伺服器30預先建立對應儲存有身分識別資訊、基本資料以及歷史金融交易資料的客戶資料庫31,前述的基本資料例如是:姓名、連絡電話、戶籍地址、通訊地址、年齡、行銷方式(例如是:社群平台訊息、簡訊、電子郵件…等)…等,前述的歷史金融交易資料例如是:信用卡刷卡明細、銀行帳戶明細、金融商品買賣資訊…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。The bank customer data server 30 pre-establishes a customer database 31 that stores corresponding identification information, basic information, and historical financial transaction data. The aforementioned basic information includes, for example, name, contact number, household address, mailing address, age, and marketing methods (e.g., social media platform messages, text messages, emails, etc.). The aforementioned historical financial transaction data includes, for example, credit card transaction details, bank account details, and financial product trading information. These examples are provided here for illustrative purposes only and do not limit the scope of application of this invention.

金融商品資料伺服器40預先建立對應儲存有金融商品資訊以及商品性質的金融商品資料庫41,前述的金融商品資訊例如是:A基金資訊、B保險資訊、C外幣資訊、D貸款資訊以及E定存資訊…等,前述的商品性質例如是:基金、保險、外幣、貸款、儲蓄、年齡區間、地區區間、風險(例如:高風險、低風險…等)、收益(例如:高收益、保本收益…等)、週期(例如:長期操作、短期操作、周期性操作…等)…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。The financial product data server 40 pre-establishes a financial product database 41 that stores corresponding financial product information and product properties. The aforementioned financial product information includes, for example, A fund information, B insurance information, C foreign currency information, D loan information, and E fixed deposit information, etc. The aforementioned product properties include, for example, funds, insurance, foreign currency, loans, savings, age ranges, regional ranges, risks (for example, high risk, low risk, etc.), returns (for example, high returns, guaranteed returns, etc.), cycles (for example, long-term operations, short-term operations, cyclical operations, etc.), etc. These are merely examples and are not intended to limit the scope of application of this invention.

標籤與資料分析伺服器50可以定期或是不定期透過選定與查詢模組54自標籤資料庫53中選定多個身分識別資訊63並分別查詢出對應的至少一偏好標籤,前述的定期例如是:每周、每月…等,值得注意的是,選定與查詢模組54可以是自標籤資料庫53中依序選定每一個身分識別資訊63並分別查詢出對應的至少一偏好標籤,選定與查詢模組54也可以是自標籤資料庫53中選定所有接受行銷的身分識別資訊63並分別查詢出對應的至少一偏好標籤,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。The tag and data analysis server 50 can periodically or irregularly select multiple identity identification information 63 from the tag database 53 through the selection and query module 54 and query at least one corresponding preference tag. The aforementioned periodicity is, for example, weekly, monthly, etc. It is worth noting that the selection and query module 54 can select each identity identification information 63 from the tag database 53 in sequence and query at least one corresponding preference tag. The selection and query module 54 can also select all marketing-receiving identity identification information 63 from the tag database 53 and query at least one corresponding preference tag. This is only an example for illustration and does not limit the scope of application of this invention.

接著,標籤分析模組55對被查詢出的至少一偏好標籤進行分析以得到標籤分析結果,具體而言,假設被查詢出的偏好標籤分別為“高風險”、“保本收益”以及“長期操作”,偏好標籤為“高風險”明顯與偏好標籤為“保本收益”以及“長期操作”不一致,故而標籤分析模組55將會排除偏好標籤為“高風險”以得到標籤分析結果為“保本收益”以及“長期操作”;假設偏好標籤分別為“高風險”、“高收益”以及“長期操作”,偏好標籤為“長期操作”明顯與偏好標籤為“高風險”以及“高收益”不一致,故而標籤分析模組55將會排除偏好標籤為“長期操作”以得到標籤分析結果為“高風險”以及“高收益”,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。Next, the label analysis module 55 analyzes at least one of the queried preference labels to obtain a label analysis result. Specifically, assuming that the queried preference labels are "high risk", "guaranteed return" and "long-term operation", the preference label "high risk" is obviously inconsistent with the preference labels "guaranteed return" and "long-term operation". Therefore, the label analysis module 55 will exclude the preference label "high risk" to obtain a label analysis result of "guaranteed return". Assuming that the preference labels are "high risk", "high return" and "long-term operation" respectively, the preference label "long-term operation" is obviously inconsistent with the preference labels "high risk" and "high return". Therefore, the label analysis module 55 will exclude the preference label "long-term operation" to obtain the label analysis results of "high risk" and "high return". This is only an example to illustrate, and does not limit the application scope of this creation.

在選定與查詢模組54選定身分識別資訊63後,再透過傳輸模組51將被選定的身分識別資訊63提供至銀行客戶資料伺服器30,銀行客戶資料伺服器30即可自客戶資料庫31中查詢與被選定的身分識別資訊63對應的基本資料64以及歷史金融交易資料65,銀行客戶資料伺服器30再將被查詢出的基本資料64以及歷史金融交易資料65提供至標籤與資料分析伺服器50。After the selection and query module 54 selects the identity identification information 63, the selected identity identification information 63 is provided to the bank customer data server 30 via the transmission module 51. The bank customer data server 30 then queries the customer database 31 for basic data 64 and historical financial transaction data 65 corresponding to the selected identity identification information 63. The bank customer data server 30 then provides the retrieved basic data 64 and historical financial transaction data 65 to the tag and data analysis server 50.

接著,屬性分析模組56即可對基本資料64以及歷史金融交易資料65進行屬性分析以得到屬性分析結果66,具體而言,假設基本資料64中年齡為35、歷史金融交易資料65中金融商品買賣資訊為基金買賣以及信用卡刷卡明細為保費分期,基於“年齡為35”屬性分析模組56即可分析得到具有“21至40年齡區間”屬性,基於“基金買賣”屬性分析模組56即可分析得到具有“基金”屬性,基於“保費分期”屬性分析模組56即可分析得到具有“保險”屬性,即屬性分析模組56分析得到的屬性分析結果66為“21至40年齡區間”、“基金”以及“保險”;假設基本資料64中年齡為55、歷史金融交易資料65中金融商品買賣資訊為定期存款以及銀行帳戶明細為定期收入(即薪資帳戶),基於“年齡為55”屬性分析模組56即可分析得到具有“41至60年齡區間”屬性,基於“定期存款”屬性分析模組56即可分析得到具有“儲蓄”屬性,基於“定期收入”屬性分析模組56即可分析得到具有 “周期”屬性,即屬性分析模組56分析得到的屬性分析結果66為“41至60年齡區間”、“儲蓄”以及“週期”,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。Then, the attribute analysis module 56 can perform attribute analysis on the basic data 64 and the historical financial transaction data 65 to obtain the attribute analysis result 66. Specifically, assuming that the age in the basic data 64 is 35, the financial product trading information in the historical financial transaction data 65 is fund trading, and the credit card swiping details are insurance premium installments, based on the attribute of "age is 35", the attribute analysis module 56 can analyze and obtain the attribute of "21 to 40 years old", based on the attribute of "fund trading", the attribute analysis module 56 can analyze and obtain the attribute of "fund", and based on the attribute of "insurance premium installments", the attribute analysis module 56 can analyze and obtain the attribute of "insurance premium installments". The attribute analysis result 66 obtained by the attribute analysis module 56 is "age range 21 to 40", "fund" and "insurance". Assuming that the age in the basic data 64 is 55, the financial product trading information in the historical financial transaction data 65 is time deposits and the bank account details are regular income (i.e. salary account), based on the "age is 55" attribute analysis module 56, it can be analyzed that it has the attribute of "age range 41 to 60", based on the "time deposit" attribute analysis module 56, it can be analyzed that it has the attribute of "savings", and based on the "regular income" attribute analysis module 56, it can be analyzed that it has The "cycle" attribute, i.e., the attribute analysis result 66 obtained by the attribute analysis module 56, is "age range 41 to 60", "savings", and "cycle". This is merely an example and does not limit the scope of application of this invention.

在屬性分析模組56分析出屬性分析結果66後,再透過傳輸模組51將屬性分析結果66提供至金融商品資料伺服器40,金融商品資料伺服器40自金融商品資料庫41查詢商品性質包含有屬性分析結果66所對應的金融商品資訊67與商品性質68,金融商品資料伺服器40再提供被查詢出的金融商品資訊67與商品性質68至標籤與資料分析伺服器50。After the attribute analysis module 56 generates the attribute analysis result 66, it is provided to the financial product data server 40 via the transmission module 51. The financial product data server 40 queries the financial product database 41 for product properties, including the financial product information 67 and product properties 68 corresponding to the attribute analysis result 66. The financial product data server 40 then provides the retrieved financial product information 67 and product properties 68 to the tag and data analysis server 50.

具體而言,若屬性分析結果66為“21至40年齡區間”、“基金”以及“保險”,金融商品資料伺服器40即可自金融商品資料庫41查詢商品性質包含有“21至40年齡區間”、“基金”或是“保險”的金融商品資訊67與商品性質68;若屬性分析結果66為“41至60年齡區間”、“儲蓄”以及“週期”,金融商品資料伺服器40即可自金融商品資料庫41查詢商品性質包含有“41至60年齡區間”、“儲蓄”或是“週期”的金融商品資訊67與商品性質68,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。Specifically, if the attribute analysis result 66 is "age range 21 to 40," "fund," and "insurance," the financial product data server 40 can query the financial product database 41 for financial product information 67 and product properties 68 whose product properties include "age range 21 to 40," "fund," or "insurance." If the attribute analysis result 66 is "age range 41 to 60," "savings," and "cycle," the financial product data server 40 can query the financial product database 41 for financial product information 67 and product properties 68 whose product properties include "age range 41 to 60," "savings," or "cycle." This is merely an example and does not limit the scope of application of this invention.

接著,專屬行銷資訊生成模組57再篩選出商品性質68包含有標籤分析結果所對應的金融商品資訊67,以依據基本資料64中行銷方式生成專屬於身分識別資訊63的專屬金融商品行銷資訊69,標籤與資料分析伺服器50再透過應用程式介面提供專屬於身分識別資訊63對應的專屬金融商品行銷資訊69至社群平台20,社群平台20即可將專屬金融商品行銷資訊69提供至與身分識別資訊63對應的社群平台應用程式11並加以顯示,藉此以對身分識別資訊提供專屬的專屬金融商品行銷資訊,除了可提高行銷效率之外,亦可實現精準行銷的技術功效。Next, the exclusive marketing information generation module 57 further selects the financial product information 67 corresponding to the product properties 68 including the tag analysis results, and generates exclusive financial product marketing information 69 exclusive to the identity identification information 63 based on the marketing method in the basic data 64. The tag and data analysis server 50 then provides the exclusive financial product marketing information 69 corresponding to the identity identification information 63 to the social platform 20 via the application programming interface. The social platform 20 can then provide the exclusive financial product marketing information 69 to the social platform application 11 corresponding to the identity identification information 63 and display it. In this way, exclusive financial product marketing information is provided for the identity identification information, which not only improves marketing efficiency but also realizes the technical effect of precision marketing.

值得注意的是,專屬行銷資訊生成模組57生成專屬於身分識別資訊63的專屬金融商品行銷資訊69時,同時可基於金融商品資訊67對應的商品性質68設定對應的至少一偏好標籤62,再由傳輸模組51透過應用程式介面提供專屬於身分識別資訊63的專屬金融商品行銷資訊69以及至少一偏好標籤62至社群平台進行記錄,專屬金融商品行銷資訊69被點閱的後續流程請參考上述金融商品行銷資訊被點閱的相關流程說明,在此不再進行贅述。It is worth noting that when the exclusive marketing information generation module 57 generates exclusive financial product marketing information 69 specific to the identity identification information 63, it can also set at least one corresponding preference tag 62 based on the product attributes 68 corresponding to the financial product information 67. The transmission module 51 then provides the exclusive financial product marketing information 69 specific to the identity identification information 63 and the at least one preference tag 62 to the social platform via an application programming interface for recording. For the subsequent process of clicking on the exclusive financial product marketing information 69, please refer to the relevant process description of the financial product marketing information being clicked above, and will not be repeated here.

除此之外,專屬行銷資訊生成模組69依據基本資料64中行銷方式生成專屬於身分識別資訊63的專屬金融商品行銷資訊69,其中的行銷方式為電話行銷時,專屬行銷資訊生成模組57進一步基於被篩選出的金融商品資訊67對應的商品性質68選定電話行銷人員,再發送行銷指示至該電話行銷人員的電子裝置,藉以向客戶提供電話行銷。In addition, the exclusive marketing information generation module 69 generates exclusive financial product marketing information 69 for the identity identification information 63 based on the marketing method in the basic data 64. When the marketing method is telephone marketing, the exclusive marketing information generation module 57 further selects a telephone marketing personnel based on the product properties 68 corresponding to the filtered financial product information 67, and then sends marketing instructions to the electronic device of the telephone marketing personnel to provide telephone marketing to the customer.

於社群平台應用程式11接收與顯示的專屬金融商品行銷資訊69被點閱時,社群平台應用程式11即會觸發與提供與專屬金融商品行銷資訊69對應的優惠請求71至社群平台20,當優惠請求71的效期通過驗證時,社群平台20依據優惠請求71給予社群平台應用程式11對應的優惠點數(例如:50點、100點…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇),具體而言,假設優惠的有效期限界於2025/01/01至2025/12/31,提供優惠請求71的日期為2025/04/01,優惠請求71即可通過驗證;假設優惠的有效期限界於2025/01/01至2025/12/31,提供優惠請求71的日期為2026/01/31,優惠請求71則無法通過驗證,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。When the exclusive financial product marketing information 69 received and displayed by the social platform application 11 is clicked, the social platform application 11 will trigger and provide a discount request 71 corresponding to the exclusive financial product marketing information 69 to the social platform 20. When the validity period of the discount request 71 is verified, the social platform 20 will grant the social platform application 11 the corresponding discount points (for example, 50 points, 100 points, etc., which are examples here only and do not limit the scope of application of this creation) based on the discount request 71. Specifically, assuming the offer is valid between 2025/01/01 and 2025/12/31, and the date of submitting Offer Request 71 is 2025/04/01, Offer Request 71 will pass verification. assuming the offer is valid between 2025/01/01 and 2025/12/31, and the date of submitting Offer Request 71 is 2026/01/31, Offer Request 71 will fail verification. This is just an example and does not limit the scope of application of this creation.

於社群平台應用程式11接收與顯示的專屬金融商品行銷資訊69被點閱時,觸發與提供與專屬金融商品行銷資訊69對應的計數請求72至社群平台20,社群平台20再透過應用程式介面提供計數請求72至標籤與資料分析伺服器50,由標籤與資料分析伺服器50更包含的優惠與計數模組58累計身分識別資訊63對應的點閱數,依據點閱數透過應用程式介面反饋相對應閾值門檻的優惠響應73至社群平台20,社群平台20依據優惠響應73給予社群平台應用程式11對應的優惠點數。When the exclusive financial product marketing information 69 received and displayed by the social platform application 11 is clicked, a counting request 72 corresponding to the exclusive financial product marketing information 69 is triggered and provided to the social platform 20. The social platform 20 then provides the counting request 72 to the tag and data analysis server 50 through the application programming interface. The tag and data analysis server 50 further includes a promotion and counting module 58 that accumulates the number of clicks corresponding to the identity identification information 63. Based on the number of clicks, a promotion response 73 corresponding to the threshold is fed back to the social platform 20 through the application programming interface. The social platform 20 gives the social platform application 11 corresponding promotion points based on the promotion response 73.

具體而言,假設身分識別資訊63對應的點閱數為“2”,第一閾值門檻為“1至3”、第二閾值門檻為“4至5”以及第三閾值門檻為“大於等於6”,在社群平台20透過應用程式介面提供計數請求72至標籤與資料分析伺服器50,由優惠與計數模組58將身分識別資訊63對應的點閱數為“2”累計為“3”,並且點閱數為“3”相對應為第一閾值門檻對應的優惠響應73為“50點”,由傳輸模組51透過應用程式介面反饋優惠響應73為“50點”;在社群平台20透過應用程式介面提供計數請求72至標籤與資料分析伺服器50,由優惠與計數模組58將身分識別資訊63對應的點閱數為“3”累計為“4”,並且點閱數為“4”相對應為第二閾值門檻對應的優惠響應73為“100點”,由傳輸模組51透過應用程式介面反饋優惠響應73為“100點”,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。Specifically, assuming that the number of clicks corresponding to the identification information 63 is "2", the first threshold is "1 to 3", the second threshold is "4 to 5", and the third threshold is "greater than or equal to 6", the social platform 20 provides a counting request 72 to the tag and data analysis server 50 through the application program interface, and the discount and counting module 58 accumulates the number of clicks corresponding to the identification information 63 as "2" to "3", and the number of clicks "3" corresponds to the discount response 73 corresponding to the first threshold as "50 points", which is transmitted by the transmission module 51 through The application programming interface feedback discount response 73 is "50 points"; on the social platform 20, a counting request 72 is provided to the tag and data analysis server 50 through the application programming interface, and the discount and counting module 58 accumulates the number of clicks corresponding to the identity identification information 63, which is "3", to "4", and the number of clicks "4" corresponds to the discount response 73 corresponding to the second threshold value, which is "100 points". The transmission module 51 feeds back the discount response 73 of "100 points" through the application programming interface. This is only an example for explanation and does not limit the application scope of this creation.

於社群平台應用程式11接收與顯示的專屬金融商品行銷資訊69被點閱時,觸發與提供與專屬金融商品行銷資訊69對應的優惠請求71至社群平台20,社群平台20再透過應用程式介面提供優惠請求71至金融商品交易伺服器80,當優惠請求71所包含的身分識別資訊63以及專屬金融商品行銷資訊69的金融商品交易通過驗證(即驗證身分識別資訊63確實有購買專屬金融商品行銷資訊69相對應的金融商品)時,金融商品交易伺服器80反饋優惠響應73至社群平台20,社群平台20依據優惠響應73給予社群平台應用程式11對應的優惠點數(例如:50點、100點…等,在此僅為舉例說明之,並不以此侷限本創作的應用範疇)。When the exclusive financial product marketing information 69 received and displayed by the social platform application 11 is clicked, a promotion request 71 corresponding to the exclusive financial product marketing information 69 is triggered and provided to the social platform 20. The social platform 20 then provides the promotion request 71 to the financial product trading server 80 through the application programming interface. When the identity identification information 63 contained in the promotion request 71 and the financial product trading information 69 of the exclusive financial product marketing information 69 are combined, the promotion request 71 is sent to the financial product trading server 80. Upon verification (i.e., verifying that the identity identification information 63 actually purchases the financial product corresponding to the exclusive financial product marketing information 69), the financial product trading server 80 feeds back a promotional response 73 to the social platform 20. The social platform 20 then grants the social platform application 11 corresponding promotional points (e.g., 50 points, 100 points, etc., for example only, and not intended to limit the scope of application of this invention) based on the promotional response 73.

於社群平台應用程式11接收與顯示的專屬金融商品行銷資訊69被點閱時,觸發與提供與專屬金融商品行銷資訊69對應的優惠請求71至社群平台20,社群平台20再透過應用程式介面提供優惠請求71至金融商品交易伺服器80,當優惠請求71所包含的身分識別資訊63以及專屬金融商品行銷資訊69的金融商品交易通過驗證(即驗證身分識別資訊63確實有購買專屬金融商品行銷資訊69相對應的金融商品)時,確認身分識別資訊63以及專屬金融商品行銷資訊69的交易次數(當驗證身分識別資訊63確實有購買專屬金融商品行銷資訊69相對應的金融商品時,交易次數集會累計1),金融商品交易伺服器80依據交易次數反饋相對應閾值門檻的優惠響應73至社群平台20,社群平台20依據優惠響應73給予社群平台應用程式11對應的優惠點數。When the exclusive financial product marketing information 69 received and displayed by the social platform application 11 is clicked, a discount request 71 corresponding to the exclusive financial product marketing information 69 is triggered and provided to the social platform 20. The social platform 20 then provides the discount request 71 to the financial product trading server 80 through the application program interface. When the identity information 63 contained in the discount request 71 and the financial product transaction of the exclusive financial product marketing information 69 are verified (i.e., the identity information 63 is verified to be the purchase of the exclusive financial product), the discount request 71 is sent to the financial product trading server 80. When the user verifies the identity identification information 63 and the number of transactions of the exclusive financial product marketing information 69 (when the identity identification information 63 is verified to have actually purchased the financial product corresponding to the exclusive financial product marketing information 69, the number of transactions is accumulated to 1), the financial product trading server 80 feeds back a discount response 73 corresponding to the threshold value to the social platform 20 based on the number of transactions. The social platform 20 then gives the social platform application 11 corresponding discount points based on the discount response 73.

具體而言,假設身分識別資訊63以及專屬金融商品行銷資訊69的交易次數為“4”,第一閾值門檻為“1至3”、第二閾值門檻為“4至5”以及第三閾值門檻為“大於等於6”,確認身分識別資訊63以及專屬金融商品行銷資訊69的交易次數為“4”,其相對應為第二閾值門檻對應的優惠響應73為“100點”,由金融商品交易伺服器80透過應用程式介面反饋優惠響應73為“100點”;假設身分識別資訊63以及專屬金融商品行銷資訊69的交易次數為“6”,第一閾值門檻為“1至3”、第二閾值門檻為“4至5”以及第三閾值門檻為“大於等於6”,確認身分識別資訊63以及專屬金融商品行銷資訊69的交易次數為“6”,其相對應為第三閾值門檻對應的優惠響應73為“200點”,由金融商品交易伺服器80透過應用程式介面反饋優惠響應73為“200點”,在此僅為舉例說明之,並不以此侷限本創作的應用範疇。Specifically, assuming that the number of transactions of the identity identification information 63 and the exclusive financial product marketing information 69 is "4", the first threshold is "1 to 3", the second threshold is "4 to 5", and the third threshold is "greater than or equal to 6", it is confirmed that the number of transactions of the identity identification information 63 and the exclusive financial product marketing information 69 is "4", and the corresponding preferential response 73 corresponding to the second threshold is "100 points", and the preferential response 73 is fed back by the financial product trading server 80 through the application program interface as "100 points"; assuming that the identity identification information 63 The number of transactions of the exclusive financial product marketing information 69 is "6," the first threshold is "1 to 3," the second threshold is "4 to 5," and the third threshold is "greater than or equal to 6." The number of transactions of the confirmed identity identification information 63 and the exclusive financial product marketing information 69 is "6," and the corresponding preferential response 73 corresponding to the third threshold is "200 points." The preferential response 73 of "200 points" is fed back by the financial product trading server 80 through the application programming interface. This is merely an example and does not limit the scope of application of this creation.

接著,以下將說明本創作的運作過程,並請同時參考「第3A圖」至「第3D圖」所示,「第3A圖」至「第3D圖」繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成的流程圖。Next, we will explain the operation process of this creation. Please also refer to Figures 3A through 3D, which are flowcharts of the client-specific marketing strategy generated by this creation based on the labeling results of social platforms.

首先,銀行客戶資料伺服器具有對應儲存有身分識別資訊、基本資料以及歷史金融交易資料的客戶資料庫(步驟901);接著,金融商品資料伺服器具有對應儲存有金融商品資訊以及商品性質的金融商品資料庫(步驟902);接著,智慧型裝置安裝與執行有社群平台應用程式,社群平台應用程式與身分識別資訊綁定(步驟903);接著,於社群平台應用程式接收與顯示的金融商品行銷資訊被點閱時,觸發與提供與金融商品行銷資訊對應的貼標指令至社群平台(步驟904);接著,社群平台記錄每一個金融商品行銷資訊以及對應的至少一偏好標籤(步驟905);接著,當社群平台自社群平台應用程式取得貼標指令時,將社群平台應用程式綁定的身分識別資訊與金融商品行銷資訊對應的至少一偏好標籤建立關聯(步驟906);接著,社群平台透過應用程式介面提供建立關聯的身分識別資訊以及至少一偏好標籤至標籤與資料分析伺服器(步驟907);接著,標籤與資料分析伺服器將身分識別資訊以及至少一偏好標籤對應儲存至標籤資料庫(步驟908);接著,標籤與資料分析伺服器自標籤資料庫中選定身分識別資訊並查詢出對應的至少一偏好標籤(步驟909);接著,標籤與資料分析伺服器對被查詢出的至少一偏好標籤進行分析以得到標籤分析結果(步驟910);接著,標籤與資料分析伺服器提供被選定的身分識別資訊至銀行客戶資料伺服器(步驟911);接著,銀行客戶資料伺服器自客戶資料庫中查詢與接收到的身分識別資訊對應的基本資料以及歷史金融交易資料(步驟912);接著,銀行客戶資料伺服器提供被查詢出的基本資料以及歷史金融交易資料至標籤與資料分析伺服器(步驟913);接著,標籤與資料分析伺服器對基本資料以及歷史金融交易資料進行屬性分析以得到屬性分析結果(步驟914);接著,標籤與資料分析伺服器提供屬性分析結果至金融商品資料伺服器(步驟915);接著,金融商品資料伺服器自金融商品資料庫查詢並提供商品性質包含有屬性分析結果所對應的金融商品資訊與商品性質至標籤與資料分析伺服器(步驟916);接著,標籤與資料分析伺服器再篩選出接收到的商品性質包含有標籤分析結果所對應的金融商品資訊(步驟917);接著,標籤與資料分析伺服器依據基本資料中行銷方式生成專屬於身分識別資訊的專屬金融商品行銷資訊(步驟918);接著,標籤與資料分析伺服器透過應用程式介面提供專屬於身分識別資訊對應的專屬金融商品行銷資訊至社群平台(步驟919);以及,社群平台將專屬金融商品行銷資訊提供至與身分識別資訊對應的社群平台應用程式並加以顯示(步驟920)。First, the bank customer data server has a corresponding customer database that stores identity information, basic information, and historical financial transaction data (step 901); then, the financial product data server has a corresponding financial product database that stores financial product information and product properties (step 902); then, the smart device installs and runs a social platform application, and the social platform application The user is bound to the identity information (step 903); then, when the financial product marketing information received and displayed by the social platform application is clicked, a labeling instruction corresponding to the financial product marketing information is triggered and provided to the social platform (step 904); then, the social platform records each financial product marketing information and the corresponding at least one preference label (step 905); then, when the social platform itself When the group platform application receives the labeling instruction, it associates the identity information bound to the social platform application with at least one preference tag corresponding to the financial product marketing information (step 906). Then, the social platform provides the associated identity information and at least one preference tag to the tag and data analysis server through the application program interface (step 907). Then, the tag and data analysis server The server stores the identity identification information and at least one preference tag in a corresponding manner in the tag database (step 908). Then, the tag and data analysis server selects the identity identification information from the tag database and searches for at least one corresponding preference tag (step 909). Then, the tag and data analysis server analyzes the searched at least one preference tag to obtain a tag analysis result (step 910). Then, the tag and data analysis server provides the selected identification information to the bank customer data server (step 911); then, the bank customer data server queries the customer database for basic data and historical financial transaction data corresponding to the received identification information (step 912); then, the bank customer data server provides the basic data and historical financial transaction data that have been retrieved to the tag and data analysis server (step 913); then, the tag and data analysis server performs attribute analysis on the basic data and historical financial transaction data to obtain attribute analysis results (step 914); then, the tag and data analysis server provides the attribute analysis results to the financial product data server (step 915); then, the financial product data server queries and The product properties, including financial product information corresponding to the attribute analysis results, and the product properties are provided to the tag and data analysis server (step 916). The tag and data analysis server then filters the received product properties to include financial product information corresponding to the tag analysis results (step 917). The tag and data analysis server then generates exclusive financial product marketing information specific to the identity identification information based on the marketing method in the basic data (step 918). The tag and data analysis server then provides the exclusive financial product marketing information specific to the identity identification information to the social platform via an application programming interface (step 919). The social platform then provides the exclusive financial product marketing information to the social platform application corresponding to the identity identification information and displays it (step 920).

智慧型裝置10、社群平台20、銀行客戶資料伺服器30、金融商品資料伺服器40、標籤與資料分析伺服器50以及金融商品交易伺服器80皆為計算設備不同的呈現形式,請參考「第4圖」所示,「第4圖」繪示為本創作所提之計算設備的元件示意圖。Smart device 10, social platform 20, bank customer data server 30, financial product data server 40, tag and data analysis server 50, and financial product trading server 80 are all different forms of computing equipment. Please refer to "Figure 4", which is a schematic diagram of the components of the computing equipment proposed in this work.

本創作所提之計算設備包含但不限於一個或多個處理器1001、一個或多個記憶體模組1002、及匯流排1003等硬體元件,其中,匯流排1003可以連接不同的硬體元件。透過所包含之多個硬體元件,計算設備可以載入並執行作業系統,使作業系統在計算設備上運行,也可以執行軟體或程式。計算設備也包含一個外殼1009,上述之各個硬體元件設置於外殼內。The computing device described in this invention includes, but is not limited to, hardware components such as one or more processors 1001, one or more memory modules 1002, and a bus 1003. Bus 1003 can connect various hardware components. Through these hardware components, the computing device can load and execute an operating system, allowing the operating system to run on the computing device, and can also execute software or programs. The computing device also includes a housing 1009, within which the aforementioned hardware components are housed.

本創作所提之計算設備的匯流排1003可以包含一種或多個類型,例如包含資料匯流排(data bus)、位址匯流排(address bus)、控制匯流排(control bus)、擴充功能匯流排(expansion bus)、及/或局域匯流排(local bus)等類型的匯流排。計算設備的匯流排包括但不限於並列的工業標準架構(ISA)匯流排、周邊元件互連(PCI)匯流排、視頻電子標準協會(VESA)局域匯流排、以及串列的通用序列匯流排(USB)、快速周邊元件互連(PCI-E)匯流排等。The bus 1003 of the computing device proposed in this invention may include one or more types of buses, such as a data bus, an address bus, a control bus, an expansion bus, and/or a local bus. Buses of the computing device include, but are not limited to, parallel Industry Standard Architecture (ISA) buses, Peripheral Component Interconnect (PCI) buses, Video Electronics Standards Association (VESA) local buses, and serial Universal Serial Bus (USB) and Peripheral Component Interconnect Express (PCI-E) buses.

本創作所提之計算設備的處理器1001與匯流排1003耦接。處理器1001包含暫存器(Register)組或暫存器空間,暫存器組或暫存器空間可以完全的被設置在處理晶片上,或全部或部分被設置在處理晶片外並經由專用電氣連接及/或經由匯流排耦接至處理器。處理器1001可為處理單元、微處理器或任何合適的處理元件。若計算設備為多處理器設備,也就是計算設備包含多個處理器,則計算設備所包含的處理器都相同或類似,且透過匯流排耦接與通訊。處理器1001可以解釋一連串的多個指令以進行特定的運算或操作,例如,數學運算、邏輯運算、資料比對、複製/移動資料等,藉以運行作業系統或執行各種程式、模組、及/或元件。The computing device of the present invention includes a processor 1001 coupled to a bus 1003. The processor 1001 includes a register set or register space, which may be completely located on the processing chip, or completely or partially located outside the processing chip and coupled to the processor via dedicated electrical connections and/or via a bus. The processor 1001 may be a processing unit, a microprocessor, or any suitable processing element. If the computing device is a multi-processor device, that is, the computing device includes multiple processors, the processors included in the computing device are all the same or similar and are coupled and communicated via a bus. The processor 1001 can interpret a series of multiple instructions to perform specific calculations or operations, such as mathematical operations, logical operations, data comparison, copying/moving data, etc., to run an operating system or execute various programs, modules, and/or components.

計算設備的處理器1001可以與晶片組耦接或透過匯流排1003與晶片組電性連接。晶片組是由一個或多個積體電路(IC)組成,包含記憶體控制器以及周邊輸出入(I/O)控制器,也就是說,記憶體控制器以及周邊輸出入控制器可以包含在一個積體電路內,也可以使用兩個或更多的積體電路實現。晶片組通常提供了輸出入和記憶體管理功能、以及提供多個通用及/或專用暫存器、計時器等,其中,上述之通用及/或專用暫存器與計時器可以讓耦接或電性連接至晶片組的一個或多個處理器存取或使用。The processor 1001 of the computing device can be coupled to a chipset or electrically connected to the chipset via a bus 1003. A chipset is composed of one or more integrated circuits (ICs), including a memory controller and a peripheral input/output (I/O) controller. In other words, the memory controller and the peripheral input/output (I/O) controller can be included in a single IC or implemented using two or more ICs. A chipset typically provides I/O and memory management functions, as well as multiple general-purpose and/or dedicated registers, timers, etc. These general-purpose and/or dedicated registers and timers can be accessed or used by one or more processors coupled or electrically connected to the chipset.

計算設備的處理器1001也可以透過記憶體控制器存取安裝於計算設備上的記憶體模組1002和大容量儲存區中的資料。上述之記憶體模組1002包含任何類型的揮發性記憶體(volatile memory)及/或非揮發性(non-volatile memory, NVRAM)記憶體,例如靜態隨機存取記憶體(SRAM)、動態隨機存取記憶體(DRAM)、快閃記憶體(Flash)、唯讀記憶體(ROM)等。上述之大容量儲存區可以包含任何類型的儲存裝置或儲存媒體,例如,硬碟機、光碟片、隨身碟(快閃記憶體)、記憶卡(memory card)、固態硬碟(Solid State Disk, SSD)、或任何其他儲存裝置等。也就是說,記憶體控制器可以存取靜態隨機存取記憶體、動態隨機存取記憶體、快閃記憶體、硬碟機、固態硬碟中的資料。The computing device's processor 1001 can also access data in a memory module 1002 and a mass storage area installed on the computing device through a memory controller. The aforementioned memory module 1002 includes any type of volatile memory and/or non-volatile memory (NVRAM), such as static random access memory (SRAM), dynamic random access memory (DRAM), flash memory (Flash), read-only memory (ROM), etc. The aforementioned mass storage area can include any type of storage device or storage media, such as a hard drive, optical disc, flash drive (flash memory), memory card, solid state drive (SSD), or any other storage device. In other words, the memory controller can access data in static random access memory (SRAM), dynamic random access memory (DRAM), flash memory, hard drives, and SSDs.

計算設備的處理器1001也可以透過周邊輸出入控制器經由匯流排1003與周邊輸出裝置、周邊輸入裝置、通訊介面、以及GPS接收器等周邊裝置或介面連接並通訊。周邊輸入裝置可以是任何類型的輸入裝置,例如鍵盤、滑鼠、軌跡球、觸控板、搖桿等,周邊輸出裝置可以是任何類型的輸出裝置,例如顯示器、印表機等,周邊輸入裝置與周邊輸出裝置也可以是同一裝置,例如觸控螢幕等。通訊介面可以包含無線通訊介面及/或有線通訊介面,無線通訊介面可以包含支援Wi-Fi、Zigbee等無線區域網路、藍牙、紅外線、近場通訊(NFC)、3G/4G/5G等行動通訊網路或其他無線資料傳輸協定的介面,有線通訊介面可為乙太網路裝置、非同步傳輸模式(ATM)裝置、DSL數據機、纜線(Cable)數據機等。處理器1001可以週期性地輪詢(polling)各種周邊裝置與介面,使得計算設備能夠透過各種周邊裝置與介面進行資料的輸入與輸出,也能夠與具有上面描述之元件的另一個計算設備進行通訊。The computing device's processor 1001 can also connect to and communicate with peripheral devices or interfaces, such as peripheral output devices, peripheral input devices, communication interfaces, and a GPS receiver, through a peripheral input/output controller via bus 1003. A peripheral input device can be any type of input device, such as a keyboard, mouse, trackball, touchpad, or joystick. A peripheral output device can be any type of output device, such as a display or printer. The peripheral input device and peripheral output device can also be the same device, such as a touchscreen. The communication interface may include a wireless communication interface and/or a wired communication interface. The wireless communication interface may include an interface supporting wireless local area networks (WLANs) such as Wi-Fi and Zigbee, Bluetooth, infrared, near-field communication (NFC), mobile communication networks such as 3G/4G/5G, or other wireless data transmission protocols. The wired communication interface may include an Ethernet device, an ATM device, a DSL modem, a cable modem, etc. Processor 1001 may periodically poll various peripheral devices and interfaces, enabling the computing device to input and output data through the various peripheral devices and interfaces, and also to communicate with another computing device having the aforementioned components.

智慧型裝置10、社群平台20、銀行客戶資料伺服器30、金融商品資料伺服器40、標籤與資料分析伺服器50以及金融商品交易伺服器80所提及的各模組通常是在各自計算設備中的處理器1001執行被載入記憶體模組1002之特定程式後產生,或是包含在處理器1001中。The modules mentioned in the smart device 10, social platform 20, bank customer data server 30, financial product data server 40, tag and data analysis server 50, and financial product trading server 80 are typically generated after the processor 1001 in each computing device executes a specific program loaded into the memory module 1002, or are included in the processor 1001.

綜上所述,智慧型裝置點閱社群平台提供的金融商品行銷資訊時,標籤與資料分析伺服器將身分識別資訊以及偏好標籤對應儲存,當進行專屬金融商品行銷資訊生成時,對偏好標籤進行分析以及對對應的基本資料以及歷史金融交易資料進行分析,以分別得到標籤分析結果與屬性分析結果,由屬性分析結果取得金融商品資訊與商品性質,再依據標籤分析結果對金融商品資訊進一步篩選,依據基本資料中行銷方式生成專屬於身分識別資訊的專屬金融商品行銷資訊反饋回智慧型裝置。In summary, when a smart device views financial product marketing information provided by a social platform, the tag and data analysis server associates and stores the identity identification information with the preference tags. When generating exclusive financial product marketing information, the preference tags are analyzed alongside the corresponding basic data and historical financial transaction data to produce tag analysis results and attribute analysis results, respectively. The attribute analysis results reveal the financial product information and product properties. The financial product information is then further screened based on the tag analysis results, and exclusive financial product marketing information, tailored to the identity identification information and the marketing methods in the basic data, is generated and fed back to the smart device.

藉由此一技術手段可以解決先前技術所存在透過社群平台廣告託播行銷效率不佳且無法精準提供特定使用者特定行銷廣告貼文或訊息的問題,進而達成提供專屬金融商品行銷以提高行銷效率與精準性之技術功效。This technology can address the inefficiency of previous technologies in advertising and marketing through social media platforms, as well as the inability to accurately provide specific marketing posts or messages to specific users. It can then achieve the technical effectiveness of providing exclusive financial product marketing to improve marketing efficiency and precision.

雖然本創作所揭露的實施方式如上,惟所述的內容並非用以直接限定本創作的專利保護範圍。任何本創作所屬技術領域中具有通常知識者,在不脫離本創作所揭露的精神和範圍的前提下,可以在實施的形式上及細節上作些許的更動。本創作的專利保護範圍,仍須以所附的申請專利範圍所界定者為準。While the implementation methods disclosed above are limited to the invention, these are not intended to directly limit the scope of patent protection for this invention. Anyone with ordinary skill in the art to which this invention relates may make minor changes in the form and details of the implementation without departing from the spirit and scope of this invention. The scope of patent protection for this invention shall remain subject to the scope of the attached patent application.

10:智慧型裝置 11:社群平台應用程式 20:社群平台 30:銀行客戶資料伺服器 31:客戶資料庫 40:金融商品資料伺服器 41:金融商品資料庫 50:標籤與資料分析伺服器 51:傳輸模組 52:標籤建立模組 53:標籤資料庫 54:選定與查詢模組 55:標籤分析模組 56:屬性分析模組 57:專屬行銷資訊生成模組 58:優惠與計數模組 61:貼標指令 62:偏好標籤 63:身分識別資訊 64:基本資料 65:歷史金融交易資料 66:屬性分析結果 67:金融商品資訊 68:商品性質 69:專屬金融商品行銷資訊 71:優惠請求 72:計數請求 73:優惠響應 80:金融商品交易伺服器 901-920:步驟 1001:處理器 1002:記憶體模組 1003:匯流排 1009:外殼10: Smart Device 11: Social Platform Application 20: Social Platform 30: Bank Customer Data Server 31: Customer Database 40: Financial Product Data Server 41: Financial Product Database 50: Tag and Data Analysis Server 51: Transmission Module 52: Tag Creation Module 53: Tag Database 54: Selection and Query Module 55: Tag Analysis Module 56: Attribute Analysis Module 57: Customized Marketing Information Generation Module 58: Promotion and Counting Module 61: Labeling Instructions 62: Preference Tags 63: Identity Information 64: Basic Data 65: Historical Financial Transaction Data 66: Attribute Analysis Results 67: Financial Product Information 68: Product Properties 69: Exclusive Financial Product Marketing Information 71: Offer Request 72: Count Request 73: Offer Response 80: Financial Product Trading Server 901-920: Steps 1001: Processor 1002: Memory Module 1003: Bus 1009: Housing

第1圖繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成系統的系統方塊圖。 第2圖繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成的架構示意圖。 第3A圖至第3D圖繪示為本創作基於社群平台貼標結果的客戶專屬行銷策略生成的流程圖。 第4圖繪示為本創作所提之計算設備的元件示意圖。Figure 1 is a block diagram of the system for generating customer-specific marketing strategies based on social media platform labeling results. Figure 2 is a schematic diagram of the architecture of this system for generating customer-specific marketing strategies based on social media platform labeling results. Figures 3A through 3D are flow charts of this system for generating customer-specific marketing strategies based on social media platform labeling results. Figure 4 is a schematic diagram of the components of the computing device proposed in this invention.

10:智慧型裝置 10: Smart devices

11:社群平台應用程式 11: Social Platform Applications

20:社群平台 20: Social Platform

30:銀行客戶資料伺服器 30: Bank customer data server

31:客戶資料庫 31: Customer Database

40:金融商品資料伺服器 40: Financial Product Data Server

41:金融商品資料庫 41: Financial Product Database

50:標籤與資料分析伺服器 50: Tag and data analysis server

51:傳輸模組 51: Transmission module

52:標籤建立模組 52: Label creation module

53:標籤資料庫 53: Tag database

54:選定與查詢模組 54: Selection and Query Module

55:標籤分析模組 55: Tag Analysis Module

56:屬性分析模組 56: Attribute Analysis Module

57:專屬行銷資訊生成模組 57: Exclusive marketing information generation module

58:優惠與計數模組 58: Discount and counting module

80:金融商品交易伺服器 80: Financial Product Trading Server

Claims (5)

一種基於社群平台貼標結果的客戶專屬行銷策略生成系統,該系統包含: 一智慧型裝置,安裝與執行有一社群平台應用程式,所述社群平台應用程式與一身分識別資訊綁定,於所述社群平台應用程式接收與顯示的一金融商品行銷資訊被點閱時,觸發與提供與所述金融商品行銷資訊對應的一貼標指令,所述社群平台應用程式接收與顯示一專屬金融商品行銷資訊; 一社群平台,記錄每一個金融商品行銷資訊以及對應的至少一偏好標籤,當自所述社群平台應用程式取得所述貼標指令時,將所述社群平台應用程式綁定的所述身分識別資訊與所述金融商品行銷資訊對應的所述至少一偏好標籤建立關聯,透過一應用程式介面(Application Programming Interface, API)提供建立關聯的所述身分識別資訊以及所述至少一偏好標籤,透過所述應用程式介面接收專屬於所述身分識別資訊對應的所述專屬金融商品行銷資訊,將所述專屬金融商品行銷資訊提供至與所述身分識別資訊對應的所述社群平台應用程式; 一銀行客戶資料伺服器,具有對應儲存有一身分識別資訊、一基本資料以及一歷史金融交易資料的一客戶資料庫,當接收所述身分識別資訊時,自所述客戶資料庫中查詢並提供與接收到的所述身分識別資訊對應的所述基本資料以及所述歷史金融交易資料; 一金融商品資料伺服器,具有對應儲存有一金融商品資訊以及一商品性質的一金融商品資料庫,當接收一屬性分析結果時,自所述金融商品資料庫查詢並提供所述商品性質包含有所述屬性分析結果所對應的所述金融商品資訊與所述商品性質;及 一標籤與資料分析伺服器,所述標籤與資料分析伺服器更包含: 一傳輸模組,透過所述應用程式介面自所述社群平台取得建立關聯的所述身分識別資訊以及所述至少一偏好標籤,提供所述身分識別資訊至所述銀行客戶資料伺服器,自所述銀行客戶資料伺服器接收與所述身分識別資訊對應的所述基本資料以及所述歷史金融交易資料,提供所述屬性分析結果至所述金融商品資料伺服器,自所述金融商品資料伺服器接收與所述屬性分析結果對應的所述金融商品資訊與所述商品性質,透過所述應用程式介面提供專屬於所述身分識別資訊的所述專屬金融商品行銷資訊至所述社群平台; 一標籤建立模組,將所述身分識別資訊以及所述至少一偏好標籤對應儲存至一標籤資料庫; 一選定與查詢模組,自所述標籤資料庫中選定所述身分識別資訊並查詢出對應的所述至少一偏好標籤; 一標籤分析模組,對被查詢出的所述至少一偏好標籤進行分析以得到一標籤分析結果; 一屬性分析模組,對所述基本資料以及所述歷史金融交易資料進行屬性分析以得到一屬性分析結果;及 一專屬行銷資訊生成模組,篩選出接收到的所述商品性質包含有所述標籤分析結果所對應的所述金融商品資訊,以依據所述基本資料中行銷方式生成專屬於所述身分識別資訊的所述專屬金融商品行銷資訊。A customer-specific marketing strategy generation system based on social platform labeling results, the system comprising: a smart device, on which a social platform application is installed and executed, the social platform application being bound to identity identification information, and when a financial product marketing information received and displayed by the social platform application is clicked, triggering and providing a labeling instruction corresponding to the financial product marketing information, and the social platform application receiving and displaying a specific financial product marketing information; a social platform, recording each financial product marketing information and at least one corresponding preference tag, and when the labeling instruction is obtained from the social platform application, establishing an association between the identity identification information bound to the social platform application and the at least one preference tag corresponding to the financial product marketing information, and through an application programming interface (API) The bank comprises a customer service representative, comprising: a bank customer service representative, a ... A financial product data server having a financial product database storing financial product information and product properties. Upon receiving a property analysis result, the server queries the financial product database and provides the product properties, including the financial product information and product properties corresponding to the property analysis result. A tag and data analysis server further comprising: a transmission module that obtains the associated identity information and the at least one preference tag from the social platform via the application programming interface, provides the identity information to the bank customer data server, receives the basic data and the historical financial transaction data corresponding to the identity information from the bank customer data server, provides the attribute analysis results to the financial product data server, receives the financial product information and product properties corresponding to the attribute analysis results from the financial product data server, and provides the exclusive financial product marketing information specific to the identity information to the social platform via the application programming interface; a tag creation module that stores the identity information and the at least one preference tag in a tag database in a corresponding manner; a selection and query module that selects the identity identification information from the tag database and queries the corresponding at least one preference tag; a tag analysis module that analyzes the at least one preference tag that has been retrieved to obtain a tag analysis result; a property analysis module that performs property analysis on the basic data and the historical financial transaction data to obtain an property analysis result; and a dedicated marketing information generation module that screens the received financial product information whose product properties include the corresponding tag analysis result, and generates dedicated financial product marketing information specific to the identity identification information based on the marketing method in the basic data. 如請求項1所述的基於社群平台貼標結果的客戶專屬行銷策略生成系統,其中於所述社群平台應用程式接收與顯示的所述專屬金融商品行銷資訊被點閱時,觸發與提供與所述專屬金融商品行銷資訊對應的一優惠請求至所述社群平台,當所述優惠請求的效期通過驗證時,所述社群平台依據所述優惠請求給予所述社群平台應用程式對應的優惠點數。A customer-specific marketing strategy generation system based on social platform labeling results as described in claim 1, wherein when the exclusive financial product marketing information received and displayed by the social platform application is clicked, a discount request corresponding to the exclusive financial product marketing information is triggered and provided to the social platform. When the validity period of the discount request is verified, the social platform grants the social platform application corresponding discount points based on the discount request. 如請求項1所述的基於社群平台貼標結果的客戶專屬行銷策略生成系統,其中於所述社群平台應用程式接收與顯示的所述專屬金融商品行銷資訊被點閱時,觸發與提供與所述專屬金融商品行銷資訊對應的一計數請求至所述社群平台,所述社群平台再透過所述應用程式介面提供所述計數請求至所述標籤與資料分析伺服器,由所述標籤與資料分析伺服器更包含的一優惠與計數模組累計所述身分識別資訊對應的一點閱數,依據所述點閱數透過應用程式介面反饋相對應閾值門檻的一優惠響應至所述社群平台,所述社群平台依據所述優惠響應給予所述社群平台應用程式對應的優惠點數。A customer-specific marketing strategy generation system based on social platform labeling results as described in claim 1, wherein when the exclusive financial product marketing information received and displayed by the social platform application is clicked, a counting request corresponding to the exclusive financial product marketing information is triggered and provided to the social platform. The social platform then provides the counting request to the label and data analysis server through the application program interface. The label and data analysis server further includes a discount and counting module that accumulates a number of clicks corresponding to the identity identification information. Based on the number of clicks, a discount response corresponding to a threshold is fed back to the social platform through the application program interface. The social platform gives the social platform application corresponding discount points based on the discount response. 如請求項1所述的基於社群平台貼標結果的客戶專屬行銷策略生成系統,其中於所述社群平台應用程式接收與顯示的所述專屬金融商品行銷資訊被點閱時,觸發與提供與所述專屬金融商品行銷資訊對應的一優惠請求至所述社群平台,所述社群平台再透過所述應用程式介面提供所述優惠請求至一金融商品交易伺服器,當所述優惠請求所包含的所述身分識別資訊以及所述專屬金融商品行銷資訊的金融商品交易通過驗證時,所述金融商品交易伺服器透過應用程式介面反饋一優惠響應至所述社群平台,所述社群平台依據所述優惠響應給予所述社群平台應用程式對應的優惠點數。A customer-specific marketing strategy generation system based on social platform labeling results as described in claim 1, wherein when the exclusive financial product marketing information received and displayed by the social platform application is clicked, a promotional request corresponding to the exclusive financial product marketing information is triggered and provided to the social platform. The social platform then provides the promotional request to a financial product trading server through the application programming interface. When the identity identification information included in the promotional request and the financial product transaction of the exclusive financial product marketing information are verified, the financial product trading server feeds back a promotional response to the social platform through the application programming interface. The social platform gives the social platform application corresponding promotional points based on the promotional response. 如請求項1所述的基於社群平台貼標結果的客戶專屬行銷策略生成系統,其中所述於所述社群平台應用程式接收與顯示的所述專屬金融商品行銷資訊被點閱時,觸發與提供與所述專屬金融商品行銷資訊對應的一優惠請求至所述社群平台,所述社群平台再透過所述應用程式介面提供所述優惠請求至一金融商品交易伺服器,當所述優惠請求所包含的所述身分識別資訊以及所述專屬金融商品行銷資訊的金融商品交易通過驗證時,確認所述身分識別資訊以及所述專屬金融商品行銷資訊的一交易次數,所述金融商品交易伺服器依據所述交易次數透過應用程式介面反饋相對應閾值門檻的一優惠響應至所述社群平台,所述社群平台依據所述優惠響應給予所述社群平台應用程式對應的優惠點數。The client-specific marketing strategy generation system based on social platform labeling results as described in claim 1, wherein when the exclusive financial product marketing information received and displayed on the social platform application is clicked, a discount request corresponding to the exclusive financial product marketing information is triggered and provided to the social platform, and the social platform then provides the discount request to a financial product trading server through the application program interface. When the discount request contains When a financial product transaction using the identity identification information and the exclusive financial product marketing information is verified, the number of transactions using the identity identification information and the exclusive financial product marketing information is confirmed. The financial product transaction server feeds back a promotional response corresponding to a threshold to the social platform via an application programming interface based on the number of transactions. The social platform then awards corresponding promotional points to the social platform application based on the promotional response.
TW114204035U 2025-04-23 2025-04-23 Customer-specific marketing strategy generation system based on social platform labeling results TWM672784U (en)

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