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TWM663678U - Integrated Property Management System - Google Patents

Integrated Property Management System Download PDF

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Publication number
TWM663678U
TWM663678U TW113206785U TW113206785U TWM663678U TW M663678 U TWM663678 U TW M663678U TW 113206785 U TW113206785 U TW 113206785U TW 113206785 U TW113206785 U TW 113206785U TW M663678 U TWM663678 U TW M663678U
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security
subsystem
management system
property
property management
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TW113206785U
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江政隆
蔣明諺
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江政隆
蔣明諺
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Abstract

一種整合式物業管理系統,旨在透過結合先進保全系統、社區參與平台和商業營運整合,提升物業管理效率。整合式物業管理系統包含一個安全管理系統,其中包括利用臉部辨識技術進行門禁管理的控制模組、用於自主物業監控的無人保全子系統以及能夠根據自動警告部署保全人員的菁英保全網路子系統。此外,整合式物業管理系統還整合了社區支援和電子商務平台,其特色是具備用於管理居民和商家資料的中央資料庫、透過行動裝置存取本地服務的社區參與介面、以及配備區塊鏈技術的安全交易子系統。該整合式物業管理系統還整合了中央管理子系統,利用資料分析優化資源配置和營運效率。 An integrated property management system is designed to improve property management efficiency by combining advanced security systems, community engagement platforms, and business operation integration. The integrated property management system includes a security management system, including a control module that uses facial recognition technology for access control management, an unmanned security subsystem for autonomous property monitoring, and an elite security network subsystem capable of deploying security personnel based on automatic alerts. In addition, the integrated property management system also integrates a community support and e-commerce platform, which features a central database for managing resident and merchant data, a community engagement interface for accessing local services through mobile devices, and a secure transaction subsystem equipped with blockchain technology. The integrated property management system also integrates a central management subsystem to optimize resource allocation and operational efficiency using data analysis.

Description

整合式物業管理系統 Integrated property management system

本新型主要涉及資訊系統領域,特別是一種用於全面管理物業環境中的物業安全、社區參與和商業營運的整合式物業管理系統。 This new technology mainly involves the field of information systems, especially an integrated property management system for comprehensive management of property security, community engagement and commercial operations in a property environment.

傳統的物業管理系統通常獨立地關注特定方面,例如安全、住戶管理或商業營運,這往往導致管理實務的碎片化和低效。傳統的物業安全系統通常涉及人員監控和有限的技術整合,這可能成本高昂且對複雜威脅無效。住宅和商業物業中的社區參與通常缺乏與物業管理系統的整合,導致錯失提升住戶滿意度和商業營運的機會。 Traditional property management systems often focus on specific aspects independently, such as security, resident management, or business operations, which often leads to fragmented and inefficient management practices. Traditional property security systems often involve human monitoring and limited technology integration, which can be costly and ineffective against complex threats. Community engagement in residential and commercial properties often lacks integration with property management systems, resulting in missed opportunities to improve resident satisfaction and business operations.

此外,現有物業管理系統沒有充分利用現代技術的潛力,例如用於交易的區塊鏈、用於營運決策的即時資料分析,或用於使用者參與的整合式行動平台。這導致缺乏有效整合安全、社區參與和商業營運的整體解決方案。 In addition, existing property management systems do not fully leverage the potential of modern technologies, such as blockchain for transactions, real-time data analytics for operational decisions, or integrated mobile platforms for user engagement. This results in a lack of holistic solutions that effectively integrate security, community engagement, and business operations.

另外,管理多個不同子系統的複雜性導致成本增加、營運效率降低以及住戶和商業滿意度下降。因此,迫切需要一個整合式系統,透過將安全管理、社區參與和商業營運整合到一個平台來應對這些挑戰。 Additionally, the complexity of managing multiple disparate subsystems leads to increased costs, reduced operational efficiency, and decreased resident and business satisfaction. Therefore, there is an urgent need for an integrated system that can address these challenges by integrating security management, community engagement, and business operations into one platform.

為了解決上述問題,本新型之目的在於提供一種用於物業管理和社區支援的整合式物業管理系統,旨在優化安全、促進社區互動並簡化物業環境中的商業營運。本新型透過全面整合基於技術的各個系統或平台(如下所述),顯著提升營運效率、安全管理和住戶參與。 To address the above issues, the purpose of this new model is to provide an integrated property management system for property management and community support, aiming to optimize security, promote community interaction and simplify business operations in the property environment. This new model significantly improves operational efficiency, security management and resident engagement by fully integrating various technology-based systems or platforms (described below).

1.安全管理系統 1. Safety management system

安全管理系統是透過以下幾個創新元件確保強大的物業安全: The security management system ensures strong property security through the following innovative components:

‧一個利用臉部辨識技術管理門禁的控制模組,透過識別進出物業的個人來增強安全措施。 ‧A control module that uses facial recognition technology to manage access control, enhancing security measures by identifying individuals entering and exiting the property.

‧一個無人保全子系統,使用配備臉部辨識技術的監控設備,以自主監控物業,能夠在沒有人為干預的情況下對安全漏洞做出反應。 ‧An unmanned security subsystem that uses surveillance devices equipped with facial recognition technology to autonomously monitor the property and is able to respond to security breaches without human intervention.

‧一個根據無人保全子系統產生的警告部署保全人員的菁英保全網路子系統。該菁英保全網路子系統包括一個具有使用者介面的行動應用程式,允許使用者直接觸發緊急應變,從而促進快速的安全行動。 ‧An elite security network subsystem that deploys security personnel based on alerts generated by the unmanned security subsystem. The elite security network subsystem includes a mobile application with a user interface that allows users to directly trigger emergency responses, thereby facilitating rapid security actions.

2.社區支援和電子商務平台 2. Community support and e-commerce platform

該社區支援和電子商務平台將住戶與本地商家和服務聯繫起來,增進社區生活: This community support and e-commerce platform connects residents with local businesses and services to enhance community life:

‧一個中央資料庫,儲存與物業住戶和本地商家相關的關鍵資料,作為社區內所有交易和服務導向互動的支柱。 ‧A central database that stores key data related to property residents and local businesses, serving as the backbone for all transactional and service-oriented interactions within the community.

‧一個社區參與介面,允許住戶直接透過其行動裝置存取本地電子商務服務和緊急應變,並根據其在社區中的特定角色進行定制,確保相關和個性化的互動。 ‧A community engagement interface that allows residents to access local e-commerce services and emergency response directly from their mobile devices, customized to their specific role in the community, ensuring relevant and personalized interactions.

‧一個交易子系統,管理銷售、預訂和金融交易,並整合一個基於區塊鏈的貨幣模組,以確保安全和高效的交易處理。 ‧A transaction subsystem that manages sales, reservations, and financial transactions, and integrates a blockchain-based currency module to ensure secure and efficient transaction processing.

3.整合商業營運和物業管理的系統 3. A system integrating business operations and property management

該整合商業營運和物業管理的系統旨在降低營運成本並增強服務提供,透過統一的管理方法協調安全、維護和商業營運,其包括: The system, which integrates commercial operations and property management, aims to reduce operating costs and enhance service delivery by coordinating security, maintenance and commercial operations through a unified management approach, including:

‧一個中央管理子系統,利用一資料分析元件來優化資源配置和服務提供,顯著降低物業管理成本。此外,資料分析元件還配置為追蹤將物業管理與本地商家聯繫起來所節省的成本,以有效配置資源。 ‧A central management subsystem that uses a data analysis component to optimize resource allocation and service provision, significantly reducing property management costs. In addition, the data analysis component is configured to track the cost savings of linking property management with local businesses to effectively allocate resources.

‧一個商業整合子系統,將物業管理與本地商家聯繫起來,以促進聯合服務和共享收益模式,並透過本地供應商網路進一步整合線上訂購和配送服務。 ‧A business integration subsystem that connects property management with local merchants to facilitate joint services and revenue sharing models, and further integrates online ordering and delivery services through a local supplier network.

4.整合式物業管理系統 4. Integrated property management system

透過將上述系統整合到一個統一的整合式物業管理系統中,概括了整項新型。該整合式物業管理系統協同利用控制模組、社區參與介面和商業整合子系統,以增強整個物業的安全、服務提供和經濟效益。這種整體方法不僅提高了住戶的生活品質,還為高效的物業和社區管理提供了可擴展的模式。 The entire new technology is summarized by integrating the above systems into a unified integrated property management system. The integrated property management system synergistically utilizes control modules, community participation interfaces, and business integration subsystems to enhance security, service delivery, and economic efficiency of the entire property. This holistic approach not only improves the quality of life for residents, but also provides a scalable model for efficient property and community management.

為讓本新型之上述特徵和優點能更明顯易懂,下文特舉較佳實施例,並配合所附圖式,作詳細說明如下。 In order to make the above features and advantages of the new model more obvious and easy to understand, the following is a detailed description of the preferred embodiment with the attached drawings.

10,20,30,50:伺服器 10,20,30,50: Server

40,60:智慧型行動裝置 40,60: Smart mobile devices

1000:整合式物業管理系統 1000: Integrated property management system

100:安全管理系統 100: Safety management system

110:控制模組 110: Control module

112:臉部辨識子系統 112: Facial recognition subsystem

114:生物特徵資料庫 114:Biological characteristics database

120:無人保全子系統 120: Unmanned security subsystem

122:監控攝影機 122: Surveillance camera

124:感測器 124:Sensor

126:資料處理模組 126: Data processing module

130:菁英保全網絡子系統 130: Elite security network subsystem

132:行動應用程式 132: Mobile applications

200:社區支援和電子商務平台 200: Community support and e-commerce platform

210:中央資料庫 210: Central database

220:社區參與介面 220: Community participation interface

230:交易子系統 230: Trading subsystem

232:基於區塊鏈的貨幣模組 232: Blockchain-based currency module

300:商業營運和物業管理整合系統 300:Commercial operation and property management integrated system

310:中央管理子系統 310: Central management subsystem

312:資料分析元件 312: Data analysis component

314:交易資料庫 314: Transaction database

320:商業整合子系統 320: Business integration subsystem

330:溝通介面 330: Communication interface

圖1所繪示為本新型之整合式物業管理系統的方塊圖。 Figure 1 shows a block diagram of the new integrated property management system.

圖2所繪示為本新型之用於物業的安全管理系統的方塊圖。 Figure 2 shows a block diagram of the new security management system for properties.

圖3所繪示為本新型之用於物業的社區支援和電子商務平台的方塊圖。 Figure 3 shows a block diagram of the new community support and e-commerce platform for real estate.

圖4所繪示為本新型之商業營運和物業管理整合系統的方塊圖。 Figure 4 shows a block diagram of the new business operation and property management integration system.

請參照圖1,圖1所繪示為本新型之整合式物業管理系統的方塊圖。本新型提供的整合式物業管理系統1000旨在通過將先進的安全管理、社區參與和業務運營功能統一到一個協調的平台上來增強物業管理,其包括了安全管理系統100、 社區支援和電子商務平台200、和商業營運和物業管理整合系統300。在本實施例中,安全管理系統100、社區支援和電子商務平台200、和商業營運和物業管理整合系統300可以分別部屬在不同的伺服器10,20,30上,而這些伺服器10,20,30可以是雲端伺服器或是本地伺服器。以下詳細說明提供了本新型的具體實施例,但應理解,本新型的保護範圍不僅限於以下的實施例。 Please refer to FIG. 1, which is a block diagram of the integrated property management system of the present invention. The integrated property management system 1000 provided by the present invention is intended to enhance property management by unifying advanced security management, community participation and business operation functions into a coordinated platform, and includes a security management system 100, a community support and e-commerce platform 200, and a business operation and property management integration system 300. In this embodiment, the security management system 100, the community support and e-commerce platform 200, and the business operation and property management integration system 300 can be respectively deployed on different servers 10, 20, 30, and these servers 10, 20, 30 can be cloud servers or local servers. The following detailed description provides specific embodiments of the present invention, but it should be understood that the scope of protection of the present invention is not limited to the following embodiments.

請參照圖2,圖2所繪示為本新型之用於物業的安全管理系統的方塊圖。本新型的安全管理系統100旨在通過幾個關鍵元件來增強物業安全。控制模組110是該安全管理系統100的核心單元,利用臉部辨識子系統112管理和控制物業的出入口。此臉部辨識子系統112允許精確識別進出物業的人員,從而提高安全管理系統100的安全能力。臉部辨識子系統112在安全管理系統100的控制模組110內的整合是新型的關鍵元件,提供了一種複雜的出入控制和安全監控手段。以下將詳細介紹臉部辨識子系統112的技術層面和功能、它在控制模組110中的整合、以及它在增強物業安全中的作用。 Please refer to Figure 2, which is a block diagram of the novel security management system for properties. The novel security management system 100 is designed to enhance property security through several key components. The control module 110 is the core unit of the security management system 100, which uses a facial recognition subsystem 112 to manage and control the entrances and exits of the property. This facial recognition subsystem 112 allows for accurate identification of personnel entering and exiting the property, thereby improving the security capabilities of the security management system 100. The integration of the facial recognition subsystem 112 within the control module 110 of the security management system 100 is a novel key component that provides a sophisticated access control and security monitoring method. The following will describe in detail the technical aspects and functions of the facial recognition subsystem 112, its integration into the control module 110, and its role in enhancing property security.

控制模組110所使用的臉部辨識子系統112利用最先進的圖像處理和機器學習演算法來準確識別個人。臉部辨識子系統112配備了高解析度攝影機,策略性地放置在物業的所有入口處。這些攝影機捕捉即時的影視串流,然後使用先進的圖像識別演算法處理以提取臉部特徵。 The facial recognition subsystem 112 used by the control module 110 utilizes state-of-the-art image processing and machine learning algorithms to accurately identify individuals. The facial recognition subsystem 112 is equipped with high-resolution cameras strategically placed at all entrances to the property. These cameras capture real-time video streams that are then processed using advanced image recognition algorithms to extract facial features.

控制模組110將這些圖像處理能力與一個包含個人授權的生物特徵資料庫114整合,其中生物特徵資料庫114包括個人在註冊過程中收集的生物特徵資料(在本實施例為臉部特徵)。每個人的臉部特徵被轉換成一個獨特的數位指紋,安全地儲存在生物特徵資料庫114中。當有人試圖進入物業時,臉部辨識子系統112捕捉他們的臉部圖像,將其轉換成數位格式,並使用一個複雜的匹配演算法與生物特徵資料庫114進行比對。 The control module 110 integrates these image processing capabilities with a biometric database 114 containing the individual's authorized biometric data (in this embodiment, facial features) collected during the individual's registration process. Each person's facial features are converted into a unique digital fingerprint and securely stored in the biometric database 114. When someone attempts to enter the property, the facial recognition subsystem 112 captures an image of their face, converts it into a digital format, and compares it to the biometric database 114 using a complex matching algorithm.

上述之臉部辨識的流程包括幾個關鍵步驟: The above facial recognition process includes several key steps:

1.圖像捕捉:監控攝影機持續捕捉即時影視串流。 1. Image capture: The surveillance camera continuously captures real-time video streams.

2.特徵提取:臉部辨識軟體處理影視串流以檢測臉部並提取關鍵臉部特徵,如眼睛、鼻子、嘴巴和下巴線。 2. Feature extraction: Facial recognition software processes video streams to detect faces and extract key facial features such as eyes, nose, mouth, and jawline.

3.特徵比對:提取的特徵然後與生物特徵資料庫114中儲存的數位指紋進行比對。比對演算法評估捕捉圖像與數位指紋匹配的概率,考慮包括照明、臉部表情和外觀的輕微變化等各種因素。 3. Feature matching: The extracted features are then matched to the digital fingerprint stored in the biometric database 114. The matching algorithm evaluates the probability that the captured image matches the digital fingerprint, taking into account various factors including lighting, facial expressions, and slight changes in appearance.

4.決策:如果找到超過預定信心閾值的匹配,則授予訪問權限。如果沒有找到匹配,或匹配信心太低,則拒絕訪問,系統記錄事件,並可能根據安全設置觸發警告。 4. Decision: If a match is found that exceeds a predetermined confidence threshold, access is granted. If no match is found, or the match confidence is too low, access is denied, the system logs the event, and may trigger a warning depending on security settings.

為了提高臉部辨識子系統112的可靠性和準確性,開發了專有演算法,這些演算法提高了臉部辨識子系統112處理多樣環境條件和臉部變化的能力。這些演算法包括適應性學習元件,根據隨時間捕獲的新圖像更新臉部模板,允許臉部辨識子系統112適應外觀變化,如老化、髮型或臉部毛髮。 To improve the reliability and accuracy of the facial recognition subsystem 112, proprietary algorithms were developed that improve the ability of the facial recognition subsystem 112 to handle a variety of environmental conditions and facial changes. These algorithms include adaptive learning elements that update facial templates based on new images captured over time, allowing the facial recognition subsystem 112 to adapt to changes in appearance, such as aging, hair style, or facial hair.

此外,臉部辨識子系統112採用先進的防欺騙技術來防止使用照片、影像或面具進行的未經授權的訪問嘗試。這些技術分析場景深度、紋理和其他物理屬性,以區分真實人臉和複製品。 In addition, the facial recognition subsystem 112 employs advanced anti-spoofing techniques to prevent unauthorized access attempts using photographs, images, or masks. These techniques analyze scene depth, texture, and other physical attributes to distinguish between real faces and copies.

臉部辨識子系統112完全整合到更廣泛的安全管理系統100中,確保所有元件為增強安全而協同工作。這種整合允許對安全事件進行協調反應,控制模組110可以與其他子系統(如無人保全子系統和菁英保全網絡)互動,根據臉部辨識技術檢測到的威脅的嚴重性和性質部署適當的安全措施。 The facial recognition subsystem 112 is fully integrated into the broader security management system 100, ensuring that all components work together to enhance security. This integration allows for a coordinated response to security events, with the control module 110 interacting with other subsystems (such as the unmanned security subsystem and elite security network) to deploy appropriate security measures based on the severity and nature of the threat detected by the facial recognition technology.

上述關於控制模組110內臉部辨識子系統112的詳細描述說明了它在增強物業管理系統的安全和運營效率中的關鍵作用。這項技術不僅確保了堅固的出入控制,還有助於積極的安全態勢,適應並動態反應潛在威脅。 The above detailed description of the facial recognition subsystem 112 within the control module 110 illustrates its critical role in enhancing the security and operational efficiency of property management systems. This technology not only ensures strong access control, but also facilitates a proactive security posture that adapts and dynamically responds to potential threats.

無人保全子系統120是安全管理系統100中的關鍵元件,提供自主監控和反應能力,增強了整體安全框架。該無人保全子系統120配備了先進技術,例如:機器學習和人工智能,以實現主動監控和對潛在安全事件的即時反應。 The unmanned security subsystem 120 is a key element in the security management system 100, providing autonomous monitoring and response capabilities, enhancing the overall security framework. The unmanned security subsystem 120 is equipped with advanced technologies such as machine learning and artificial intelligence to achieve active monitoring and immediate response to potential security incidents.

無人保全子系統120的架構包括一個分佈在物業各處的監控設備,這些監控設備例如為監控攝影機122和感測器124。這些設備通過一個安全的高速通信網絡相互連接,便於即時傳輸監控資料到中央處理單元。監控攝影機122配備了運動檢測、夜視和先進的模式識別能力,使它們能夠在不同環境條件下有效監控物業。 The architecture of the unmanned security subsystem 120 includes a surveillance device distributed throughout the property, such as surveillance cameras 122 and sensors 124. These devices are interconnected through a secure high-speed communication network to facilitate real-time transmission of surveillance data to the central processing unit. The surveillance cameras 122 are equipped with motion detection, night vision and advanced pattern recognition capabilities, enabling them to effectively monitor the property under different environmental conditions.

無人保全子系統120的核心是一個複雜的資料處理模組126,它使用機器學習演算法分析傳入的影像和感測器資料。這種分析包括幾個步驟: At the heart of the unmanned security subsystem 120 is a sophisticated data processing module 126 that uses machine learning algorithms to analyze incoming image and sensor data. This analysis involves several steps:

1.資料收集:持續的影像和感測器資料被收集並傳輸到資料處理模組126。 1. Data collection: Continuous image and sensor data are collected and transmitted to the data processing module 126.

2.運動檢測和追踪:資料處理模組126識別並追踪攝影機視野內的運動,根據預定標準區分常規動作和潛在安全威脅。 2. Motion detection and tracking: The data processing module 126 identifies and tracks the motion within the camera's field of view, distinguishing between routine actions and potential security threats based on predetermined criteria.

3.模式識別:使用先進的模式識別演算法,資料處理模組126分析檢測到的物體或個人的特徵,以確定它們是否構成安全風險。這包括識別可能表明敵意或未經授權的訪問嘗試的特定行為模式。 3. Pattern recognition: Using advanced pattern recognition algorithms, the data processing module 126 analyzes the characteristics of detected objects or individuals to determine whether they pose a security risk. This includes identifying specific behavioral patterns that may indicate hostile or unauthorized access attempts.

4.異常檢測:資料處理模組126中的機器學習演算法被訓練以檢測典型活動模式中的異常,這有助於識別可能表示安全漏洞的不尋常行為。 4. Anomaly detection: The machine learning algorithm in the data processing module 126 is trained to detect anomalies in typical activity patterns, which helps to identify unusual behaviors that may indicate security vulnerabilities.

在檢測到潛在安全威脅時,無人保全子系統120根據威脅等級和預定安全協議自主啟動反應。決策可由一個人工智能演算法驅動,評估檢測到的威脅的嚴重性和性質,促進快速和適當的反應。這可能包括:產生警告:對於較不嚴重的威脅,無人保全子系統120可能生成一個自動警告,通過智慧型手機發送給保全人員,使他們能夠評估情況並在必要時做出反應。 Upon detecting a potential security threat, the unmanned security subsystem 120 autonomously initiates a response based on the threat level and pre-defined security protocols. Decisions may be driven by an artificial intelligence algorithm that assesses the severity and nature of the detected threat, facilitating a quick and appropriate response. This may include: Generating a warning: For less severe threats, the unmanned security subsystem 120 may generate an automated warning that is sent to security personnel via smartphones, allowing them to assess the situation and respond if necessary.

直接干預:在高嚴重性威脅的情況下,無人保全子系統120可以自主啟動威懾措施,如聲音警告、照明系統或與當地執法機構的通信。 Direct Intervention: In high severity threat situations, the unmanned security subsystem 120 can autonomously initiate deterrent measures such as audible warnings, lighting systems, or communications with local law enforcement agencies.

與菁英保全網絡子系統130的整合:無人保全子系統120與菁英保全網絡子系統130緊密整合,使得在需要人工干預時能夠協調部署保全人員。 Integration with the elite security network subsystem 130: The unmanned security subsystem 120 is tightly integrated with the elite security network subsystem 130, enabling coordinated deployment of security personnel when manual intervention is required.

無人保全子系統120的一個重要特點是其適應性,通過持續學習和更新其威脅檢測模型來實現。人工智能演算法旨在從每次事件和保全人員的反饋中學習,隨著時間提高威脅檢測和反應的準確性和效率。這種適應性確保了無人保全子系統120在新的安全挑戰出現以及物業的物理佈局或使用方式演變時仍然有效。 A key feature of the Unmanned Security Subsystem 120 is its adaptability, achieved by continuously learning and updating its threat detection models. The AI algorithms are designed to learn from each incident and feedback from security personnel, improving the accuracy and efficiency of threat detection and response over time. This adaptability ensures that the Unmanned Security Subsystem 120 remains effective as new security challenges emerge and as the physical layout or usage of a property evolves.

無人保全子系統120提供了一個強大的自主監控和反應層,顯著增強了物業管理系統的安全能力。它整合了如人工智能和機器學習等先進技術,不僅提高了即時威脅檢測和反應的有效性,還確保了系統能夠適應不斷變化的安全要求,為物業及其居民維持高水平的保護。 The Unmanned Security Subsystem 120 provides a powerful autonomous monitoring and response layer that significantly enhances the security capabilities of property management systems. It integrates advanced technologies such as artificial intelligence and machine learning to not only improve the effectiveness of immediate threat detection and response, but also ensures that the system can adapt to changing security requirements and maintain a high level of protection for the property and its residents.

菁英保全網絡子系統130的行動應用程式132是技術與人力保全之間的關鍵介面,此行動應用程式132可以安裝在保全人員的智慧型行動裝置40上,增強了保全人員快速有效反應事件的能力,這款行動應用程式132設計精巧,提供全面的功能,並與安全管理系統100的其餘元件緊密整合。此外,這些配備有行動應用程式132的保全人員皆是對緊急狀況學有專精且相當有經驗的人員。這些保全人員平常並非常駐於物業,而是在多個物業中巡邏。由於各物業彼此之間相距不遠,故當其從行動應用程式132獲得緊急狀況通知時,這些保全人員能盡速趕到發生緊急狀況的區域處理。 The mobile application 132 of the elite security network subsystem 130 is the key interface between technology and human security. This mobile application 132 can be installed on the smart mobile device 40 of the security personnel, enhancing the ability of the security personnel to respond to events quickly and effectively. This mobile application 132 is well designed, provides comprehensive functions, and is tightly integrated with the rest of the security management system 100. In addition, these security personnel equipped with the mobile application 132 are all personnel who are specialized in emergency situations and have considerable experience. These security personnel are not usually stationed at the property, but patrol in multiple properties. Since the properties are not far from each other, when they receive an emergency notification from the mobile application 132, these security personnel can rush to the emergency area as quickly as possible to handle it.

行動應用程式132具有用戶友好的介面,旨在確保在高壓力條件下易於使用,這對於緊急反應期間的保全人員有一定重要性。介面顯示來自無人保全子系統120的即時資料,包括即時影視串流、警告和正在進行的事件的狀態更新。關鍵設計特點包括: 行動應用程式132之介面的主要設計特點包括: The mobile application 132 has a user-friendly interface designed to ensure ease of use under high-stress conditions, which is important to security personnel during emergency response. The interface displays real-time data from the unmanned security subsystem 120, including real-time video streaming, warnings, and status updates of ongoing events. Key design features include: The key design features of the interface of the mobile application 132 include:

˙儀表板:提供物業安全狀態的全面概覽,突出顯示活躍警告和需要立即關注的區域。 ˙Dashboard: Provides a comprehensive overview of the property's security status, highlighting active warnings and areas that require immediate attention.

˙警告管理:使人員能夠接收、確認和管理安全警告。每個警告根據事件的嚴重性和性質進行優先排序,並能查看詳細資訊並相應地作出反應。 ˙Alert Management: Enables personnel to receive, acknowledge and manage security alerts. Each alert is prioritized based on the severity and nature of the incident, with the ability to view detailed information and respond accordingly.

˙導航工具:整合的GPS和地圖工具幫助人員快速定位物業上的事件。此功能直接鏈接到監控影像,以實現即時戰術規劃和反應。 ˙Navigation tools: Integrated GPS and mapping tools help personnel quickly locate events on the property. This feature links directly to surveillance imagery to enable real-time tactical planning and response.

行動應用程式132利用先進的通信協議,確保控制模組110、無人保全子系統120和菁英保全網路子系統130旗下的保全人員之間的資料快速可靠地傳輸。主要方面包括: The mobile application 132 uses advanced communication protocols to ensure fast and reliable data transmission between the control module 110, the unmanned security subsystem 120, and the security personnel under the elite security network subsystem 130. The main aspects include:

˙即時同步:確保所有安全資料和通信在設備之間即時同步,使多名安全小組成員之間能夠協調一致地作出反應。 ˙Real-time synchronization: Ensure that all security data and communications are synchronized between devices in real time, allowing multiple security team members to respond in a coordinated manner.

˙安全通信通道:使用加密的通信通道來保護敏感資料並防止未經授權的訪問,確保人員與安全控制中心之間的通信保持機密。 ˙Secure communication channel: Use encrypted communication channels to protect sensitive data and prevent unauthorized access, ensuring that communications between personnel and the security control center remain confidential.

˙與安全基礎設施整合:該行動應用程式132與物業的安全基礎設施完全整合,允許直接控制物理安全措施,如門鎖、安全屏障和監控攝像頭控制。 ˙Integration with security infrastructure: The mobile application 132 is fully integrated with the property’s security infrastructure, allowing direct control of physical security measures such as door locks, security barriers, and surveillance camera controls.

行動應用程式132不僅旨在接收和管理警告,還通過多種先進功能實現主動的安全管理: The mobile application 132 is designed not only to receive and manage warnings, but also to enable proactive safety management through a variety of advanced features:

˙事件報告工具:人員可以通過行動應用程式132報告事件、上傳證據並提供更新。該事件報告工具與物業的中央資料庫整合,有助於有效的事件跟踪和管理。 ˙Incident Reporting Tool: Personnel can report incidents, upload evidence and provide updates through the mobile application132. The incident reporting tool is integrated with the property’s central database to facilitate effective incident tracking and management.

˙決策支持系統:內置的決策支持系統根據事件的性質和現有的安全協議,為保全人員提供程序指南和反應策略。 ˙Decision Support System: The built-in decision support system provides security personnel with procedural guidance and response strategies based on the nature of the incident and existing security protocols.

˙培訓和模擬:包括使用模擬工具的培訓模組,幫助人員在各種安全場景中進行培訓,提高對實際事件的準備度。 ˙Training and simulation: including training modules using simulation tools to help personnel train in various safety scenarios and improve their preparedness for actual incidents.

行動應用程式132使用自適應學習演算法,分析用戶互動和反饋,不斷改進用戶介面和功能。這種自適應方法確保應用程序根據保全人員的變化需求和物業的動態安全環境進化。 Mobile application 132 uses adaptive learning algorithms that analyze user interactions and feedback to continuously improve the user interface and functionality. This adaptive approach ensures that the application evolves based on the changing needs of security personnel and the dynamic security environment of the property.

總之,菁英保全網路子系統130的行動應用程式132是整合安全管理系統100的重要組成部分。它彌合了自主安全技術與人工操作反應之間的鴻溝,提高了安全運營的有效性。通過提供一個強大、用戶友好且高度整合的工具,該應用程序確保保全人員能夠高效和有效地處理安全事件,從而保持物業的高水平安全性。此外,經由菁英保全網路子系統130與無人保全子系統120共同協作,物業平常就可以配置比較少的或無須配置專業保全人員,這樣就可以達到節省成本但又不減少安全效益的成果。 In summary, the mobile application 132 of the Elite Security Network Subsystem 130 is an important component of the integrated security management system 100. It bridges the gap between autonomous security technology and manual operation response, improving the effectiveness of security operations. By providing a powerful, user-friendly and highly integrated tool, the application ensures that security personnel can handle security incidents efficiently and effectively, thereby maintaining a high level of security at the property. In addition, through the collaboration between the Elite Security Network Subsystem 130 and the Unmanned Security Subsystem 120, the property can usually deploy fewer or no professional security personnel, thus achieving cost savings without reducing security benefits.

請參照圖3,圖3所繪示為本新型之用於物業的社區支援和電子商務平台的方塊圖。社區支援和電子商務平台200是本新型的組成部分,旨在促進強大的社區環境並簡化居民與當地企業之間的互動。該社區支援和電子商務平台200的核心是一個中央資料庫210,儲存有關物業居民和當地企業的綜合資料。此中央資料庫210支持一個社區參與介面220,居民可以通過其智慧型行動裝置60訪問該社區參與介面220以利用當地電子商務服務或請求緊急援助。此社區參與介面220可根據居民在社區中的角色和需求進行定制,以提升用戶體驗和參與度。該社區支援和電子商務平台200的交易子系統230處理社區內的所有銷售、預訂和金融交易。 Please refer to Figure 3, which is a block diagram of the community support and e-commerce platform for properties of the present invention. The community support and e-commerce platform 200 is a component of the present invention that is designed to promote a strong community environment and simplify the interaction between residents and local businesses. At the core of the community support and e-commerce platform 200 is a central database 210 that stores comprehensive information about property residents and local businesses. This central database 210 supports a community participation interface 220 that residents can access through their smart mobile devices 60 to utilize local e-commerce services or request emergency assistance. This community participation interface 220 can be customized based on the resident's role and needs in the community to enhance user experience and participation. The transaction subsystem 230 of the community support and e-commerce platform 200 handles all sales, reservations and financial transactions within the community.

上述交易子系統230在處理各種類型的交易,包括但不限於:服務預訂:社區服務的預約和支付,如設施預訂、活動空間、維護服務、和叫車服務。 The transaction subsystem 230 processes various types of transactions, including but not limited to: Service reservations: reservations and payments for community services, such as facility reservations, event spaces, maintenance services, and ride-hailing services.

零售購買:通過交易子系統230從社區內的本地商家購買商品的交易。 Retail Purchases: Transactions involving the purchase of merchandise from local merchants within a community through the transaction subsystem 230.

公用事業支付:社區公用事業如水、瓦斯和電力的定期支付可以自動化,且在一實施例中還可記錄在區塊鏈上。 Utility Payments: Regular payments for community utilities such as water, gas, and electricity can be automated and, in one embodiment, recorded on the blockchain.

在其中一實施例中,社區支援和電子商務平台200的交易子系統230中的基於區塊鏈的貨幣模組232是在增強社區支援和電子商務平台200內金融交易的安全性、透明性和效率。該貨幣模組232利用以其強大安全特性和去中心化特性著稱的區塊鏈技術來促進和記錄社區內的所有金融交易,包括購買、銷售和服務預訂。貨幣模組232使用的區塊鏈技術是建立在分佈式賬本技術之上,該分佈式賬本在計算機網絡上記錄所有交易資料,使得在沒有所有網絡參與者共識的情況下幾乎不可能更改任何已記錄的資訊。區塊鏈技術的架構設計支持公共和私有區塊鏈模型,具體取決於交易資料的安全和隱私需求。公共區塊鏈通常用於涉及社區廣泛服務和設施的交易,其中透明度是優先考慮的。網絡中的所有參與者都可以查看交易歷史並獨立驗證賬本。私有區塊鏈用於需要隱私的更敏感交易,例如支付個人服務或商品的費用。只有授權用戶才能查看和驗證交易。 In one embodiment, the blockchain-based currency module 232 in the transaction subsystem 230 of the community support and e-commerce platform 200 is to enhance the security, transparency and efficiency of financial transactions within the community support and e-commerce platform 200. The currency module 232 uses blockchain technology, which is known for its strong security and decentralized characteristics, to facilitate and record all financial transactions within the community, including purchases, sales and service reservations. The blockchain technology used by the currency module 232 is built on distributed ledger technology, which records all transaction data on a computer network, making it almost impossible to change any recorded information without the consensus of all network participants. The architectural design of blockchain technology supports both public and private blockchain models, depending on the security and privacy requirements of transaction data. Public blockchains are typically used for transactions involving community-wide services and facilities, where transparency is a priority. All participants in the network can view transaction history and independently verify the ledger. Private blockchains are used for more sensitive transactions that require privacy, such as paying for personal services or goods. Only authorized users can view and verify transactions.

此外,郵件接收註冊通知系統(未繪示)也可以整合於整合式物業管理系統1000的社區支援和電子商務平台200中,其能有效管理並通知住戶有關郵件和包裹的收發。該郵件接收註冊通知系統是利用中央資料庫210儲存有關郵件和包裹的詳細記錄,包括收件人資訊、交付時間和郵件狀態。當郵件或包裹到達時,物業管理人員使用專門的介面或移動應用程式將詳細資訊登錄到郵件註冊介面。該介面包括收件人姓名、單位號碼、送貨服務、跟蹤號和交付時間等輸入欄位。 In addition, a mail receiving registration notification system (not shown) can also be integrated into the community support and e-commerce platform 200 of the integrated property management system 1000, which can effectively manage and notify residents about the sending and receiving of mail and packages. The mail receiving registration notification system uses a central database 210 to store detailed records of mail and packages, including recipient information, delivery time, and mail status. When mail or packages arrive, property management personnel use a dedicated interface or mobile application to log the detailed information into the mail registration interface. The interface includes input fields such as recipient name, unit number, delivery service, tracking number, and delivery time.

一旦郵件註冊,郵件接收註冊通知系統將收件人的資訊和郵件狀態記錄在中央資料庫210中。隨即,郵件接收註冊會生成一個通知給收件人,通知中包含發件人、送貨服務、跟蹤號和取件說明等詳細資訊。這些通知通過收件人的首選 通信管道發送,可以是推送通知、短信或電子郵件。住戶也可以通過其社區參與介面220查看郵件狀態。 Once a mail is registered, the mail recipient registration notification system records the recipient's information and mail status in the central database 210. The mail recipient registration then generates a notification to the recipient containing details such as the sender, delivery service, tracking number, and pickup instructions. These notifications are sent via the recipient's preferred communication channel, which can be push notification, SMS, or email. Residents can also view mail status through their community participation interface 220.

當住戶取走郵件時,他們可以通過社區參與介面220確認取件。郵件接收註冊通知系統隨即在中央資料庫210中更新郵件狀態,標記為已取走。這一過程確保住戶能夠即時更新郵件狀態,提供即時通知,使他們隨時了解郵件到達情況。 When residents pick up their mail, they can confirm the pickup through the community participation interface 220. The mail receiving registration notification system then updates the mail status in the central database 210, marking it as picked up. This process ensures that residents can update the mail status in real time, providing instant notification so that they are always aware of the arrival of their mail.

請參照圖4,圖4所繪示為本新型之商業營運和物業管理整合系統的方塊圖。商業營運和物業管理整合系統300旨在降低運營成本並提高物業各方面的服務交付效率。商業營運和物業管理整合系統300的核心是中央管理子系統310,利用先進的資料分析來優化資源分配和運營效率。此中央管理子系統310不僅協調安全和維護任務,還將這些功能與業務運營整合,以創造協同效應並減少冗餘。商業整合子系統320將物業管理與當地企業的伺服器50(可以為雲端伺服器)聯繫起來,以促進聯合服務和共享收入模式。該商業整合子系統320支持線上訂購和送貨服務,這些服務通過中央管理子系統310進行協調,增強了此類服務的便利性和效率。商業營運的整合延伸到物業管理者和企業之間的即時資料共享,由一個溝通介面330促進,該溝通介面330提供關於安全、維護和業務活動的即時資料訪問。 Please refer to Figure 4, which is a block diagram of the novel business operation and property management integrated system. The business operation and property management integrated system 300 is designed to reduce operating costs and improve the efficiency of service delivery in all aspects of the property. The core of the business operation and property management integrated system 300 is the central management subsystem 310, which uses advanced data analysis to optimize resource allocation and operational efficiency. This central management subsystem 310 not only coordinates security and maintenance tasks, but also integrates these functions with business operations to create synergies and reduce redundancy. The business integration subsystem 320 connects property management with the local enterprise's server 50 (which can be a cloud server) to promote joint services and shared revenue models. The business integration subsystem 320 supports online ordering and delivery services, which are coordinated through the central management subsystem 310, enhancing the convenience and efficiency of such services. The integration of business operations extends to real-time data sharing between property managers and enterprises, facilitated by a communication interface 330 that provides real-time data access on security, maintenance and business activities.

中央管理子系統310中的資料分析元件312是提高整合物業管理系統中的運營效率和資源分配的關鍵特徵。該中央管理子系統310利用先進的資料分析技術來處理和分析來自物業內各個系統或模組的大量資料,包括安全、社區參與和商業運營。這些分析所產生的洞察在決策和運營優化中發揮著關鍵作用。 The data analysis component 312 in the central management subsystem 310 is a key feature for improving operational efficiency and resource allocation in an integrated property management system. The central management subsystem 310 utilizes advanced data analysis techniques to process and analyze large amounts of data from various systems or modules within the property, including security, community engagement, and business operations. The insights generated by these analyses play a key role in decision making and operational optimization.

中央管理子系統310旨在緊密整合商業營運和物業管理整合系統300的資料。這種整合包括即時和歷史資料,這些資料可以來自: 安全管理系統100之無人保全子系統120:提供有關出入模式、安全事件和系統狀態的資料。 The central management subsystem 310 is designed to tightly integrate data from the business operations and property management integrated systems 300. This integration includes real-time and historical data, which can come from: The unmanned security subsystem 120 of the security management system 100: provides data on access patterns, security events, and system status.

社區支援和電子商務平台200之社區參與介面220:貢獻用戶參與資料、服務使用統計和反饋。 Community support and e-commerce platform 200 Community participation interface 220: Contribute user participation data, service usage statistics and feedback.

社區支援和電子商務平台200的交易子系統230:提供交易資料、商業績效指標和物流資訊。 The transaction subsystem 230 of the community support and e-commerce platform 200: provides transaction data, business performance indicators and logistics information.

中央管理子系統310將這些資料流匯集到一個交易資料庫314中,進行標準化和準備分析。這種全面的資料整合確保了對物業運營的整體視角,使得有效的跨功能分析成為可能。 The central management subsystem 310 aggregates these data streams into a transaction database 314, normalizing and preparing them for analysis. This comprehensive data integration ensures a holistic view of property operations, enabling effective cross-functional analysis.

另外,中央管理子系統中310的資料分析元件312採用了多種複雜的技術和技術:預測分析:利用統計模型和機器學習演算法根據歷史資料預測未來趨勢。這可能包括預測社區服務的高峰需求時段、預測安全風險和預測維護需求。 In addition, the data analysis component 312 of the central management subsystem 310 employs a variety of complex techniques and technologies: Predictive analysis: Utilizes statistical models and machine learning algorithms to predict future trends based on historical data. This may include predicting peak demand times for community services, predicting safety risks, and predicting maintenance needs.

描述性分析:提供對過去和現在資料的詳細查看,以洞察運營效率和居民行為。這包括分析消費模式、服務滿意度水平和安全事件報告。 Descriptive Analytics: Provides a detailed view of past and present data to gain insight into operational efficiency and resident behavior. This includes analyzing spending patterns, service satisfaction levels, and safety incident reports.

規範性分析:使用優化和模擬演算法來建議可能的結果並推薦行動步驟。這在資源分配方面特別有用,例如根據預測的風險水平動態分配保全人員或優化社區服務的排程。 Prescriptive analytics: Use optimization and simulation algorithms to suggest possible outcomes and recommend courses of action. This is particularly useful in resource allocation, such as dynamically allocating security personnel or optimizing the scheduling of community services based on predicted risk levels.

此外,中央管理子系統中310包括幾個專門為物業管理需求量身定制的工具和演算法:資源優化引擎:一個根據即時資料輸入和預測分析結果動態分配物業資源的工具。這個引擎確保資源被有效使用,減少浪費並改善服務交付。 In addition, the Central Management Subsystem 310 includes several tools and algorithms specifically tailored to property management needs: Resource Optimization Engine: A tool that dynamically allocates property resources based on real-time data input and predictive analysis results. This engine ensures that resources are used efficiently, reducing waste and improving service delivery.

風險評估模型:專門的演算法分析來自安全系統的資料以評估各種威脅的風險水平。這些模型有助於優先考慮安全措施並更有效地分配資源。 Risk Assessment Models: Specialized algorithms analyze data from security systems to assess the risk level of various threats. These models help prioritize security measures and allocate resources more effectively.

用戶行為分析工具:這些工具分析來自社區支援和電子商務平台200的資料以了解居民的行為和偏好,這可以為服務提供和參與策略的改進提供資訊。 User behavior analysis tools: These tools analyze data from community support and e-commerce platforms 200 to understand residents’ behaviors and preferences, which can inform improvements in service delivery and engagement strategies.

另外,資料安全和隱私是資料分析架構的一部分。中央管理子系統310中包括先進的安全協議,包括資料加密和訪問控制,以保護敏感資訊。此外,分析操作符合相關資料保護法規,確保居民隱私得到維護並且資料使用透明。 Additionally, data security and privacy are part of the data analysis architecture. Advanced security protocols, including data encryption and access control, are included in the central management subsystem 310 to protect sensitive information. Furthermore, analysis operations comply with relevant data protection regulations, ensuring that residents’ privacy is maintained and data usage is transparent.

中央管理子系統中310中的資料分析元件312對於在物業管理系統中推動運營效率、安全和居民滿意度的改進有一定重要性。通過提供對物業運營各個方面的深入洞察並提供預測未來需求的能力,這個元件確保物業管理是主動的、有資訊的並與物業管理者的目標和居民的期望保持一致。 The data analytics component 312 of the central management subsystem 310 is important in driving improvements in operational efficiency, safety, and resident satisfaction in the property management system. By providing deep insight into all aspects of property operations and offering the ability to predict future needs, this component ensures that property management is proactive, informed, and aligned with property managers’ goals and residents’ expectations.

以下,將以早餐業為例來說明商業營運和物業管理整合系統300的使用方式,請繼續參照圖3與圖4。早餐業可以利用商業營運和物業管理整合系統300,讓住戶可以提前一天訂購早餐。這個商業營運和物業管理整合系統300讓早餐店能提前準備,解決早餐店在早上常發生排隊時間長的問題。 Below, we will use the breakfast business as an example to explain how to use the business operation and property management integrated system 300. Please continue to refer to Figures 3 and 4. The breakfast business can use the business operation and property management integrated system 300 to allow residents to order breakfast one day in advance. This business operation and property management integrated system 300 allows breakfast shops to prepare in advance, solving the problem of long queues in breakfast shops in the morning.

在訂購流程中,住戶使用其智慧型行動裝置登入社區參與介面220,瀏覽早餐店的菜單並提前一天下訂單。訂單通過交易子系統230處理,該系統負責處理銷售、預訂和金融交易。基於區塊鏈的貨幣模組232確保交易過程的安全和效率。在訂單準備的過程中,早餐店通過商業整合子系統320接收到彙總的訂單列表,讓他們可以提前準備所需物品。此外,提前準備減少了等待時間,確保住戶到達早餐店時早餐已經準備好,提升客戶滿意度。而且,溝通介面330提供給早餐店即時的訂單狀態更新和任何變更或取消通知。另外,中央管理子系統310利用資料分析元件312分析訂購模式並預測未來需求,讓早餐店能優化庫存和人員安排。而且,中央管理子系統310內的資源優化引擎根據即時資料輸入和預測分析結果動態分配資源,確保資源被有效使用,減少浪費。此外,早餐店可以根據預測的高峰需求時段調整準備和人員安排,降低運營成本。另外,用戶行為分析工具分析來自社區支援和電子商務平台200的資料,了解住戶的偏好和行為,提供給早餐店洞察以調整產品和行銷策略。 During the ordering process, residents use their smart mobile devices to log in to the community participation interface 220, browse the breakfast shop's menu and place an order one day in advance. The order is processed through the transaction subsystem 230, which is responsible for handling sales, reservations and financial transactions. The blockchain-based currency module 232 ensures the security and efficiency of the transaction process. During the order preparation process, the breakfast shop receives a summary of the order list through the business integration subsystem 320, allowing them to prepare the required items in advance. In addition, advance preparation reduces waiting time, ensuring that breakfast is ready when residents arrive at the breakfast shop, improving customer satisfaction. Moreover, the communication interface 330 provides the breakfast shop with real-time order status updates and any changes or cancellation notifications. In addition, the central management subsystem 310 uses the data analysis component 312 to analyze ordering patterns and predict future demand, allowing the breakfast shop to optimize inventory and staffing. Moreover, the resource optimization engine in the central management subsystem 310 dynamically allocates resources based on real-time data input and predictive analysis results to ensure that resources are used effectively and reduce waste. In addition, the breakfast shop can adjust preparation and staffing according to the predicted peak demand period to reduce operating costs. In addition, the user behavior analysis tool analyzes data from the community support and e-commerce platform 200 to understand the preferences and behaviors of residents, providing insights to the breakfast shop to adjust product and marketing strategies.

在其中一實施例中,線上會議系統(未繪示)可整合於商業營運和物業管理整合系統300中,旨在促進物業管理人員、住戶和本地商家之間的緊密溝通和協作。該線上會議系統通過提供一個可靠的平台,用於安排和舉行虛擬會議,以提高協作和效率。線上會議系統的實施是充分利用中央管理子系統310,該中央管理子系統310負責管理會議的安排和執行。此中央管理子系統310利用其資料分析元件312的資料分析和資源分配能力,優化會議時間和參與者的可用性。當需要舉行會議時,物業管理人員可以使用中央管理子系統310創建會議安排,指定時間、日期和參與者。線上會議系統隨即向相關人員發送邀請,包括物業管理人員、住戶和必要時的本地商家。 In one embodiment, an online conference system (not shown) can be integrated into the business operations and property management integrated system 300 to promote close communication and collaboration between property management personnel, residents and local businesses. The online conference system improves collaboration and efficiency by providing a reliable platform for scheduling and holding virtual meetings. The implementation of the online conference system makes full use of the central management subsystem 310, which is responsible for managing the scheduling and execution of meetings. This central management subsystem 310 uses the data analysis and resource allocation capabilities of its data analysis component 312 to optimize meeting time and participant availability. When a meeting needs to be held, property management personnel can use the central management subsystem 310 to create a meeting schedule, specifying the time, date and participants. The online conferencing system immediately sends invitations to relevant personnel, including property managers, residents, and local businesses when necessary.

參與者通過其首選的通信管道接收通知,如電子郵件、短信或通過移動應用程式的推送通知。這些通知包含會議詳細資訊和加入線上會議的鏈接。在此,商業整合子系統320在與本地商家或服務提供者聯繫方面發揮了重要作用,確保所有參與方無論其技術能力或地理位置如何,都能緊密加入會議。 Participants receive notifications via their preferred communication channel, such as email, SMS, or push notifications via mobile applications. These notifications contain meeting details and a link to join the online meeting. Here, the business integration subsystem 320 plays an important role in connecting with local merchants or service providers to ensure that all participants can closely join the meeting regardless of their technical capabilities or geographical location.

實際的線上會議通過溝通介面330進行,該溝通介面330擴展了影視和聲音會議功能。參與者可以通過其智慧型手機、桌上型電腦或其他互聯網設備加入會議。溝通介面330支持即時資料共享,允許參與者在會議期間共享文件、演示文稿和其他相關材料。此外,該介面還包括屏幕共享、聊天和錄製等功能,確保所有參與者能夠充分參與會議並訪問所有必要的資訊。 The actual online meeting is conducted through the communication interface 330, which extends the video and audio conferencing capabilities. Participants can join the meeting through their smartphones, desktop computers or other Internet devices. The communication interface 330 supports real-time data sharing, allowing participants to share documents, presentations and other relevant materials during the meeting. In addition, the interface also includes functions such as screen sharing, chat and recording, ensuring that all participants can fully participate in the meeting and access all necessary information.

綜上,商業營運和物業管理整合系統300將訂購系統與物業管理緊密整合,確保住戶有一個方便高效的早餐訂購體驗,提升他們對物業服務的整體滿意度。總之,上述範例展示了商業營運和物業管理整合系統300如何應用於早餐業,惠及店和住戶。通過利用先進的資料分析和即時資料共享,系統提升了運營效率,減少了等待時間,並提高了客戶滿意度。此外,商業營運和物業管理整合系統300也支持線上會議功能。 In summary, the Business Operation and Property Management Integration System 300 closely integrates the ordering system with property management, ensuring that residents have a convenient and efficient breakfast ordering experience and improving their overall satisfaction with property services. In summary, the above examples show how the Business Operation and Property Management Integration System 300 can be applied to the breakfast industry, benefiting both the store and residents. By utilizing advanced data analysis and real-time data sharing, the system improves operational efficiency, reduces waiting time, and increases customer satisfaction. In addition, the Business Operation and Property Management Integration System 300 also supports online conferencing functions.

在整合式物業管理系統1000內,安全管理系統100、社區支援和電子商務平台200、和商業營運和物業管理整合系統300的緊密整合是這項新型的基石。這種整合對於實現一個協調運作的環境有一定重要性,在該環境中,資料流和功能相互依賴在整合式物業管理系統1000的不同元件間有效管理。 The tight integration of the security management system 100, the community support and e-commerce platform 200, and the business operations and property management integrated system 300 within the integrated property management system 1000 is the cornerstone of this new type. This integration is important to achieve a coordinated operating environment in which data flows and functional interdependencies are effectively managed between the different components of the integrated property management system 1000.

整合式物業管理系統1000採用了一個強大的整合架構,旨在促進各個系統之間的緊密通信和資料交換。這個架構包括:中間件解決方案:中間件作為整合式物業管理系統1000旗下不同系統、子系統、和平台之間的粘合劑,處理資料轉換、消息路由和服務編排。它允許子系統進行通信,而不需要直接了解彼此的實現細節,從而增強了模組化和維護的便利性。 The Integrated Property Management System 1000 uses a powerful integration architecture designed to facilitate close communication and data exchange between various systems. This architecture includes: Middleware solution: Middleware acts as a glue between different systems, subsystems, and platforms under the Integrated Property Management System 1000, handling data conversion, message routing, and service orchestration. It allows subsystems to communicate without directly understanding each other's implementation details, thereby enhancing modularity and ease of maintenance.

API(應用程序編程接口):使用明確定義的API進行各系統間通信,確保每個子系統只能安全訪問與其運營相關的資料和功能。這些API旨在支持即時和批量資料處理,具體取決於所涉及子系統的需求。 API (Application Programming Interface): Use well-defined APIs for communication between systems, ensuring that each subsystem can only securely access data and functions relevant to its operations. These APIs are designed to support both real-time and batch data processing, depending on the needs of the subsystems involved.

事件驅動架構:整合式物業管理系統1000利用事件驅動架構,將旗下各系統通過事件進行通信。這種模型在一個系統中的動作需要觸發其他系統中的反應的情景中特別有效。例如,無人保全子系統120檢測到的安全漏洞可以自動觸發封鎖程序並通知菁英保全網絡子系統130。 Event-driven architecture: The integrated property management system 1000 uses an event-driven architecture to communicate between its systems through events. This model is particularly effective in scenarios where actions in one system need to trigger reactions in other systems. For example, a security breach detected by the unmanned security subsystem 120 can automatically trigger a lockdown procedure and notify the elite security network subsystem 130.

整合式物業管理系統1000整合安全管理系統100、社區支援和電子商務平台200以及商業營運和物業管理整合系統300的整合,形成了一個綜合的物業管理解決方案。該整合式物業管理系統1000使用控制模組110、社區參與介面220和商業整合子系統320協同工作,以增強物業管理的整體功能和效率。通過優化資源分配、提高安全性和服務交付效率以及改善經濟效益,本新型顯著推動了物業管理領域的發展。 The integrated property management system 1000 integrates the security management system 100, the community support and e-commerce platform 200, and the business operation and property management integration system 300 to form a comprehensive property management solution. The integrated property management system 1000 uses the control module 110, the community participation interface 220, and the business integration subsystem 320 to work together to enhance the overall function and efficiency of property management. By optimizing resource allocation, improving security and service delivery efficiency, and improving economic benefits, this new model significantly promotes the development of the property management field.

雖然本新型已以較佳實施例揭露如上,然其並非用以限定本新型,任何所屬技術領域中具有通常知識者,在不脫離本新型之精神和範圍內,當可作些許之更動與潤飾,因此本新型之保護範圍當視後附之申請專利範圍所界定者為準。 Although the present invention has been disclosed as above with the preferred embodiment, it is not intended to limit the present invention. Anyone with common knowledge in the relevant technical field can make some changes and modifications without departing from the spirit and scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the scope defined in the attached patent application.

100:安全管理系統 100: Safety management system

110:控制模組 110: Control module

112:臉部辨識子系統 112: Facial recognition subsystem

114:生物特徵資料庫 114:Biological characteristics database

120:無人保全子系統 120: Unmanned security subsystem

122:監控攝影機 122: Surveillance camera

124:感測器 124:Sensor

126:資料處理模組 126: Data processing module

130:菁英保全網路子系統 130: Elite security network subsystem

132:行動應用程式 132: Mobile applications

Claims (9)

一種整合式物業管理系統,包括用於物業的一安全管理系統,該安全管理系統包括:一控制模組,配置為透過一臉部辨識子系統管理物業門禁;一無人保全子系統,連接該控制模組,且該無人保全子系統配置為自主監控物業並對安全漏洞做出反應,其中所述無人保全子系統包括多個監控設備;及一菁英保全網路子系統,連接該無人保全子系統,且該菁英保全網路子系統配置為基於從所述無人保全子系統接收到的警告部署保全人員;其中,所述控制模組進一步被配置為整合來自所述臉部辨識子系統和所述無人保全子系統的運作資料,以協調安全反應。 An integrated property management system includes a security management system for a property, the security management system including: a control module configured to manage property access through a facial recognition subsystem; an unmanned security subsystem connected to the control module and configured to autonomously monitor the property and respond to security breaches, wherein the unmanned security subsystem includes a plurality of monitoring devices; and an elite security network subsystem connected to the unmanned security subsystem and configured to deploy security personnel based on warnings received from the unmanned security subsystem; wherein the control module is further configured to integrate operational data from the facial recognition subsystem and the unmanned security subsystem to coordinate security responses. 如請求項1所述的整合式物業管理系統,其中所述監控設備包括多個攝影機和感測器。 An integrated property management system as described in claim 1, wherein the monitoring equipment includes multiple cameras and sensors. 如請求項1所述的整合式物業管理系統,其中所述菁英保全網路子系統包括一個具有一使用者介面的行動應用程式,允許使用者觸發緊急應變。 An integrated property management system as described in claim 1, wherein the elite security network subsystem includes a mobile application having a user interface that allows a user to trigger an emergency response. 如請求項1所述的整合式物業管理系統,更包括用於物業管理的一社區支援和電子商務平台,該社區支援和電子商務平台包括:一中央資料庫,配置為儲存與物業居民和本地商家相關資料; 一社區參與介面,配置為允許使用者透過行動裝置存取本地電子商務服務和緊急應變;及一交易子系統,配置為處理居民和本地商家之間的銷售、預訂和金融交易;其中,所述社區參與介面根據使用者在社區中的角色提供定制的存取權限和功能。 The integrated property management system as described in claim 1 further includes a community support and e-commerce platform for property management, the community support and e-commerce platform including: a central database configured to store data related to property residents and local businesses; a community participation interface configured to allow users to access local e-commerce services and emergency response through mobile devices; and a transaction subsystem configured to process sales, reservations and financial transactions between residents and local businesses; wherein the community participation interface provides customized access rights and functions based on the user's role in the community. 如請求項4所述的整合式物業管理系統,其中所述交易子系統包括一個基於區塊鏈的貨幣模組,配置為促進和記錄社區內的交易。 An integrated property management system as described in claim 4, wherein the transaction subsystem includes a blockchain-based currency module configured to facilitate and record transactions within the community. 如請求項1所述的整合式物業管理系統,更包括一商業營運和物業管理整合系統,該商業營運和物業管理整合系統包括:一中央管理子系統,配置為透過統一平台協調安全、維護和商業營運以降低物業管理成本;及一商業整合子系統,配置為將物業管理與本地商家聯繫起來以提供聯合服務和共享收益模式;其中,所述中央管理子系統利用一資料分析元件來優化物業內的資源配置和服務提供。 The integrated property management system as described in claim 1 further includes a business operation and property management integration system, the business operation and property management integration system including: a central management subsystem configured to coordinate security, maintenance and business operations through a unified platform to reduce property management costs; and a business integration subsystem configured to connect property management with local businesses to provide joint services and a shared revenue model; wherein the central management subsystem uses a data analysis component to optimize resource allocation and service provision within the property. 如請求項6所述的整合式物業管理系統,其中所述商業整合子系統配置為透過由所述中央管理子系統協調本地供應商網路支援線上訂購和配送服務。 An integrated property management system as described in claim 6, wherein the business integration subsystem is configured to support online ordering and delivery services by coordinating a local supplier network through the central management subsystem. 如請求項3所述的整合式物業管理系統,其中所述使用者介面,提供物業管理者和居民存取有關安全、維護和本地商業活動的即時資料。 An integrated property management system as described in claim 3, wherein the user interface provides property managers and residents with access to real-time data regarding security, maintenance, and local business activities. 如請求項6所述的整合式物業管理系統,其中所述資料分析元件還配置為追蹤將物業管理與本地商家聯繫起來所節省的成本,以有效配置資源。 An integrated property management system as described in claim 6, wherein the data analysis component is further configured to track the cost savings of linking property management with local businesses to effectively allocate resources.
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