TWM647924U - Intelligent financial information predicting and alarming system - Google Patents
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本創作關於一種預測告警系統,並且特別地,關於一種用於預測及監控金融資通安全事件的智能金融資通預測告警系統。 The present invention relates to a predictive warning system, and in particular, to an intelligent financial communication predictive warning system for predicting and monitoring financial communication security events.
金融機構主要扮演著資金中介的角色。當客戶需進行資金使用、資金運用、買賣商品等交易行為時,客戶通常都會透過金融機構的交易工具或與金融機構連線的交易裝置以進行交易。隨著網際網路以及電子化技術的快速發展,金融機構不僅提供實體交易裝置,也提供了虛擬或網路交易平台供客戶進行交易,以提高便利性。 Financial institutions mainly play the role of financial intermediaries. When customers need to conduct transactions such as using funds, applying funds, and buying and selling commodities, they usually conduct transactions through the trading tools of financial institutions or trading devices connected to financial institutions. With the rapid development of the Internet and electronic technology, financial institutions not only provide physical trading devices, but also provide virtual or online trading platforms for customers to conduct transactions to improve convenience.
隨著交易工具的多樣性及多元化,交易時所產生的交易資料係透過多樣的傳輸方式進行傳送,金融機構的資訊資通安全也越來越受到重視。因此,政府也制訂了相關的資安法規:當金融機構發生資訊系統資通安全事件,並且造成客戶權益受損或影響金融機構的營運時,金融機構應於確認後的一定時間(30分鐘)內向銀行局通報以及網路申辦通報。然而,由於金融機構的交易工具及裝置數量以及交易量非常龐大,並且大多都是以人工的方式監控及判斷,不僅增加人力成本,並且監控效率及準確率皆極為不佳。並且,當金融機構的相關人員察覺到資通安全發生異常時,往 往資通安全事件已發生,甚至資通安全事件已發生一段時間,不僅無法符合法規的時間內進行通報,對客戶以及金融機構也已造成損失。 With the diversity and diversification of trading tools, transaction data generated during transactions are transmitted through a variety of transmission methods, and financial institutions are paying more and more attention to information security. Therefore, the government has also formulated relevant information security regulations: When an information system information security incident occurs in a financial institution and causes damage to the rights and interests of customers or affects the operation of the financial institution, the financial institution shall notify the financial institution within a certain period of time (30 minutes) after confirmation. Report to the banking bureau internally and apply online. However, because financial institutions have a very large number of trading tools and devices, as well as transaction volumes, most of which are monitored and judged manually, which not only increases labor costs, but also results in extremely poor monitoring efficiency and accuracy. Moreover, when relevant personnel of financial institutions notice that there is an abnormality in capital security, they often If an IT security incident has already occurred, or even occurred for some time, not only cannot it be reported within the time required to comply with regulations, but it has also caused losses to customers and financial institutions.
有鑑於此,本創作之一範疇在於提供一種智能金融資通預測告警系統,以解決先前技術的問題。在一具體實施例中,智能金融資通預測告警系統包含交易裝置、資料整合傳輸單元以及伺服器。交易裝置用以根據交易行為產生複數個交易資料,其中該等交易資料分別包含交易時間。資料整合傳輸單元通訊連接交易裝置並且用以接收及發送交易裝置所產生的交易資料。伺服器連接資料整合傳輸單元並且用以接收交易資料。伺服器包含資料庫、預測分析單元以及比對告警單元。資料庫用以儲存交易裝置的複數個歷史交易資料。預測分析單元以演算法分析歷史交易資料以建立一預測模型,預測模型分析交易資料以產生對應交易裝置的預測結果。其中預測結果包含複數個預測交易時間及其交易筆數。當預測交易時間與實際交易時間相同時,若預測交易筆數與實際交易筆數之差易大於閥值時,比對告警單元發出告警訊息。 In view of this, one of the scopes of this invention is to provide an intelligent financial communication prediction and alarm system to solve the problems of previous technologies. In a specific embodiment, the intelligent financial communication prediction and alarm system includes a transaction device, a data integration and transmission unit and a server. The trading device is used to generate a plurality of transaction data based on the transaction behavior, wherein the transaction data respectively include transaction time. The data integration and transmission unit is communicatively connected to the transaction device and is used to receive and send transaction data generated by the transaction device. The server connects to the data integration transmission unit and is used to receive transaction data. The server includes a database, a predictive analysis unit, and a comparison alarm unit. The database is used to store multiple historical transaction data of the transaction device. The prediction analysis unit uses an algorithm to analyze historical transaction data to establish a prediction model, and the prediction model analyzes the transaction data to generate prediction results corresponding to the transaction device. The prediction results include multiple predicted transaction times and their number of transactions. When the predicted transaction time is the same as the actual transaction time, and if the difference between the predicted number of transactions and the actual number of transactions is likely to be greater than the threshold, the comparison alarm unit will issue an alarm message.
其中,智能金融資通預測告警系統進一步包含顯示器連接伺服器。比對告警單元根據交易資料、實際交易筆數以及預測結果產生分析報表,並且顯示器用以接收並顯示分析報表。 Among them, the intelligent financial communication prediction and alarm system further includes a monitor connection server. The comparison alarm unit generates analysis reports based on transaction data, actual transaction numbers, and prediction results, and the display is used to receive and display the analysis reports.
其中,智能金融資通預測告警系統進一步包含終端裝置連接伺服器。比對告警單元根據交易資料、實際交易筆數以及預測結果產生分析報表,並且伺服器傳送告警訊息以及分析報表至終端裝置。 Among them, the intelligent financial communication prediction and alarm system further includes a terminal device connected to the server. The comparison alarm unit generates analysis reports based on transaction data, actual transaction numbers and prediction results, and the server sends alarm messages and analysis reports to the terminal device.
其中,資料庫用以儲存交易資料以及實際交易筆數,並且預 測分析單元以演算法分析歷史交易資料、交易資料及實際交易筆數更新預測模型。 Among them, the database is used to store transaction data and the actual number of transactions, and pre- The measurement and analysis unit uses algorithms to analyze historical transaction data, transaction data and actual transaction numbers to update the prediction model.
其中,智能金融資通預測告警系統進一步包含複數個交易裝置連接資料整合傳輸單元,並且該等交易裝置包含前台交易裝置以及後台交易裝置。前台交易裝置用以根據交易行為發送交易請求,資料整合傳輸單元傳送交易請求至後台交易裝置,並且後台交易裝置根據交易請求產生交易資料。 Among them, the intelligent financial communication prediction and alarm system further includes a plurality of transaction device connection data integration and transmission units, and these transaction devices include front-end transaction devices and back-end transaction devices. The front-end transaction device is used to send transaction requests according to transaction behavior, the data integration and transmission unit transmits the transaction requests to the back-end transaction device, and the back-end transaction device generates transaction data according to the transaction requests.
其中,資料整合傳輸單元為企業服務滙流排(Enterprise Service Bus,ESB)。 Among them, the data integration and transmission unit is the Enterprise Service Bus (ESB).
其中,演算法為長短期記憶演算法(Long Short-Term Memory,LSTM)。 Among them, the algorithm is Long Short-Term Memory (LSTM).
本創作之另一範疇在於提供一種智能金融資通預測告警方法,以解決先前技術的問題。 Another aspect of this invention is to provide an intelligent financial communication prediction and alarm method to solve the problems of the previous technology.
在一具體實施例中,智能金融資通預測告警方法包含以下步驟:交易裝置根據交易行為產生複數個交易資料,其中交易資料分別包含交易時間;資料整合傳輸單元接收交易裝置所產生的交易資料並且發送交易資料至伺服器;伺服器的預測分析單元以演算法分析歷史交易資料建立預測模型,預測模型分析交易資料以產生對應交易裝置的預測結果,其中預測結果包含複數個預測交易時間及其交易筆數;以及當預測交易時間與實際交易時間相同並且預測交易筆數與實際交易筆數之差異大於交易筆數閥值時,比對告警單元發出告警訊息。 In a specific embodiment, the intelligent financial communication prediction and alarm method includes the following steps: the transaction device generates a plurality of transaction data according to the transaction behavior, where the transaction data respectively include transaction time; the data integration and transmission unit receives the transaction data generated by the transaction device and Send transaction data to the server; the server's predictive analysis unit uses an algorithm to analyze historical transaction data to establish a prediction model. The prediction model analyzes the transaction data to generate prediction results corresponding to the trading device. The prediction results include a plurality of predicted transaction times and their transactions. The number of transactions; and when the predicted transaction time is the same as the actual transaction time and the difference between the predicted transaction number and the actual transaction number is greater than the transaction number threshold, the comparison alarm unit issues an alarm message.
其中,於交易裝置根據交易行為產生複數個交易資料的步驟 中,進一步包含以下步驟:前台交易裝置根據交易行為發送交易請求;資料整合傳輸單元傳送交易請求至後台交易裝置;以及後台交易裝置根據交易請求產生交易資料。 Among them, the step of generating multiple transaction data based on transaction behavior on the transaction device , further including the following steps: the front-end transaction device sends a transaction request according to the transaction behavior; the data integration and transmission unit transmits the transaction request to the back-end transaction device; and the back-end transaction device generates transaction data according to the transaction request.
其中,智能金融資通預測告警方法進一步包含以下步驟:預測分析單元以演算法分析歷史交易資料、交易資料及實際交易筆數以更新預測模型。 Among them, the intelligent financial communication prediction and alarm method further includes the following steps: the prediction analysis unit uses an algorithm to analyze historical transaction data, transaction data and actual transaction numbers to update the prediction model.
綜上所述,本創作的智能金融資通預測告警系統可透過預測模型自動預測、分析及監控交易裝置的資訊服務狀態,而不需透過人工檢視及判斷,進而降低人力成本以及時間成本。並且,本創作的智能金融資通預測告警系統可及早偵測交易裝置的資訊服務狀態異常並且即時呈現分析報表以及告警訊息,使得相關人員能夠在第一時間根據告警訊息進行判斷及後續處理,以避免客戶權益及金融機構的營運受到影響,進而提升安全性及實用性。此外,本創作的智能金融資通預測告警系統可持續更新及優化預測模型,進而提升效率以及異常偵測的正確性。 To sum up, the intelligent financial communication prediction and alarm system created by this invention can automatically predict, analyze and monitor the information service status of trading devices through prediction models without the need for manual inspection and judgment, thus reducing labor costs and time costs. Moreover, the intelligent financial communication prediction and alarm system created by this invention can detect abnormal information service status of the transaction device early and present analysis reports and alarm messages in real time, allowing relevant personnel to make judgments and follow-up processing based on the alarm messages at the first time, so as to Prevent customer rights and financial institutions' operations from being affected, thereby improving security and practicality. In addition, the intelligent financial communication prediction and alarm system created by this creation can continuously update and optimize the prediction model, thereby improving efficiency and the accuracy of abnormal detection.
1:智能金融資通預測告警系統 1: Intelligent financial communication prediction and alarm system
11:交易裝置 11:Trading device
11A:前台交易裝置 11A: Front desk transaction device
11B:後台交易裝置 11B:Backend trading device
12:資料整合傳輸單元 12: Data integration and transmission unit
13:伺服器 13:Server
131:資料庫 131:Database
132:預測分析單元 132: Predictive analysis unit
1321:預測模型 1321: Predictive model
133:比對告警單元 133: Compare alarm unit
14:顯示器 14:Display
15:終端裝置 15:Terminal device
P:預測交易曲線 P: Predict trading curve
R:實際交易曲線 R: actual trading curve
T1:第一時間 T1: the first time
T2:第二時間 T2: The second time
T3:第三時間 T3: The third time
S1~S5、S11~S13:步驟 S1~S5, S11~S13: steps
圖1係繪示根據本創作之一具體實施例之智能金融資通預測告警系統的功能方塊圖。 Figure 1 is a functional block diagram of an intelligent financial financing prediction and alarm system according to a specific embodiment of the present invention.
圖2係繪示根據本創作之一具體實施例之智能金融資通預測告警系統的比對告警單元所產生的分析報表的示意圖。 Figure 2 is a schematic diagram illustrating an analysis report generated by the comparison alarm unit of the intelligent financial financing prediction and alarm system according to a specific embodiment of the present invention.
圖3係繪示根據本創作之一具體實施例之智能金融資通預測告警方法的步驟流程圖。 Figure 3 is a flowchart illustrating the steps of an intelligent financial financing prediction and alarm method according to a specific embodiment of the present invention.
圖4係繪示根據本創作之一具體實施例之智能金融資通預測告警方法的步驟流程圖。 Figure 4 is a flowchart illustrating the steps of an intelligent financial financing prediction and alarm method according to a specific embodiment of the present invention.
為了讓本創作的優點,精神與特徵可以更容易且明確地了解,後續將以具體實施例並參照所附圖式進行詳述與討論。值得注意的是,這些具體實施例僅為本創作代表性的具體實施例,其中所舉例的特定方法、裝置、條件、材質等並非用以限定本創作或對應的具體實施例。又,圖中各裝置僅係用於表達其相對位置且未按其實際比例繪述,合先敘明。 In order to make the advantages, spirit and characteristics of this invention more easily and clearly understood, specific embodiments will be described and discussed in detail with reference to the attached drawings. It is worth noting that these specific embodiments are only representative specific embodiments of the present invention, and the specific methods, devices, conditions, materials, etc. exemplified therein are not intended to limit the present invention or the corresponding specific embodiments. In addition, each device in the figure is only used to express its relative position and is not drawn according to its actual proportion, so it will be explained first.
在本公開的各種實施例中,表述“或”包括同時列出的文字的任何組合或所有組合。例如,表述“A或B”可包括A、可包括B或可包括A和B二者。此外,本創作裝置或元件前的不定冠詞“一”、“一種”和“一個”對裝置或元件的數量要求(即出現次數)無限制性。因此“一”應被解讀為包括一或至少一,並且單數形式的裝置或元件也包括複數形式,除非所述數量明顯指單數形式。 In various embodiments of the present disclosure, the expression "or" includes any or all combinations of words listed simultaneously. For example, the expression "A or B" may include A, may include B, or may include both A and B. In addition, the indefinite articles "a", "an" and "an" before the device or component of this creation have no limit on the quantity requirements (ie, the number of occurrences) of the device or component. Therefore "a" should be read to include one or at least one, and the singular form of a device or element also includes the plural form, unless the number clearly refers to the singular form.
在本說明書的描述中,參考術語“一具體實施例”、“另一具體實施例”或“部分具體實施例”等的描述意指結合該實施例描述的具體特徵、結構、材料或者特點包含於本創作的至少一個實施例中。在本說明書中,對上述術語的示意性表述不一定指的是相同的實施例。而且,描述的具體特徵、結構、材料或者特點可以在任何的一個或多個實施例中以合適的方式結合。 In the description of this specification, reference to the description of the terms "one embodiment," "another embodiment," or "part of the embodiment" means that the specific features, structures, materials, or characteristics described in connection with the embodiment include In at least one embodiment of the present invention. In this specification, schematic expressions of the above terms do not necessarily refer to the same embodiment. Furthermore, the specific features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments.
請參考圖1。圖1係繪示根據本創作之一具體實施例之智能金融資通預測告警系統1的功能方塊圖。如圖1所示,在本具體實施例中,智
能金融資通預測告警系統1包含複數個交易裝置11、資料整合傳輸單元12以及伺服器13。複數個交易裝置11通訊連接資料整合傳輸單元12,並且資料整合傳輸單元12連接伺服器13。於實務中,交易裝置11可透過網際網路、通訊協定等方式無線連接至資料整合傳輸單元12,而資料整合傳輸單元12可以有線或無線的方式連接伺服器13。伺服器13可為雲端伺服器、私有雲或金融機構的數據中心的主機。
Please refer to Figure 1. Figure 1 is a functional block diagram of an intelligent financial communication prediction and
在本具體實施例中,交易裝置11用以根據交易行為產生複數個交易資料。於實務中,交易裝置11可為提款機(ATM)、網路銀行平台/伺服器、電子支付讀卡機(POS機)、或其他可進行交易的實體/虛擬裝置。交易資料可為交易電文資訊或交易明細資料,並且交易資料可包含交易裝置名稱、交易裝置種類、交易裝置編號、交易金額、交易時間、電文代號等,其中電文代號可為交易裝置11的交易方式的代碼。舉例來說,當交易裝置11為提款機時,提款機的提款功能、存款功能及轉帳功能可分別對應不同的電文代號。當交易裝置11產生交易資料後,交易裝置11將交易資料傳送至資料整合傳輸單元12。
In this specific embodiment, the
交易裝置除了可獨自產生交易資料之外,也可為其他形式。如圖1所示,在本具體實施例中,交易裝置11可進一步包含前台交易裝置11A以及後台交易裝置11B。前台交易裝置11A用以根據交易行為發送交易請求,並且後台交易裝置11B根據該交易請求產生交易資料。於實務中,前台交易裝置11A可為提款機(ATM),並且後台交易裝置11B可為金融機構的帳務主機。當用戶使用提款機進行提款時,提款機將會根據用戶的操作產生並發送交易請求。此時,資料整合傳輸單元12將會接收並傳送交易請求至
帳務主機。接著,帳務主機將會根據交易請求產生並發送授權指令至資料整合傳輸單元12,最後提款機再自資料整合傳輸單元12接收授權指令並根據授權指令提供鈔票,以完成提款的交易行為。而帳務主機在產生授權指令的同時,也會記錄與提款機之間的所有往來訊息並產生交易資料,並且一併將授權指令及交易資料傳送至資料整合傳輸單元12。
In addition to independently generating transaction data, the transaction device may also be in other forms. As shown in Figure 1, in this specific embodiment, the
在本具體實施例中,資料整合傳輸單元12用以接收交易裝置11所產生的交易資料,並且用以傳送所有交易資料至伺服器13。於實務中,資料整合傳輸單元為企業服務滙流排(Enterprise Service Bus,ESB),並且可整合於主機或伺服器中。由於不同種類的交易裝置11的通訊方式、資料傳輸方式、通訊協定、交易資料格式或資料編碼皆不盡相同,因此,企業服務滙流排可介接多種通訊協定以接收所有種類的交易裝置11所產生的交易資料,並且可提供轉碼、格式轉換、邏輯判斷等功能以將交易資料統整成統一格式,以作為交易裝置11與伺服器13之間的中介裝置。
In this specific embodiment, the data integration and
在本具體實施例中,伺服器13包含資料庫131、預測分析單元132以及比對告警單元133。資料庫131連接預測分析單元132,並且預測分析單元132連接比對告警單元133。於實務中,資料庫131可為硬碟。預測分析單元132以及比對告警單元133可分別為單一晶片,但不限於此。預測分析單元132及比對告警單元133也可整合於同一晶片(如:中央處理器)中。
In this specific embodiment, the
在本具體實施例中,資料庫131用以儲存所有交易裝置11的複數個歷史交易資料。於實務中,歷史交易資料可包含前述的交易資料的項目的資料內容之外,也可包含經統整後的歷史交易資料,例如:在過去的某一時間,交易裝置11總共完成了N個歷史交易筆數,其中該時間可為一
特定時間、日期或一時段區間。此外,歷史交易資料也可依照不同交易裝置11的類型種類、或/和交易裝置11的功能分成複數個歷史交易資料群組。在實際應用中,歷史交易資料可記錄交易裝置11的服務狀態,也可體現出交易裝置11於不同時間點的交易量的分布關係。
In this specific embodiment, the
在本具體實施例中,預測分析單元132用以一演算法分析儲存於資料庫131的歷史交易資料以建立預測模型1321。於實務中,演算法可為長短期記憶演算法(Long Short-Term Memory,LSTM)。預測分析單元132可將前述的所有交易裝置11的歷史交易資料作為訓練集,接著透過LSTM演算法建立用以預測交易裝置11服務狀態的預測模型1321。值得注意的是,預測分析單元132除了可透過LSTM演算法建置預測模型之外,也可透過監督式學習、非監督式學習、半監督式學習、深度學習或其他預測演算法的方式建置預測模型。接著,預測分析單元132再以預測模型1321分析資料整合傳輸單元12所傳送的交易資料以產生對應交易裝置11的預測結果。於實際應用中,由於歷史交易資料包含交易裝置11過往的歷史交易筆數,因此,當伺服器13接收到資料整合傳輸單元12所傳送的交易資料之後,預測分析單元132可將交易資料輸入至預測模型1321中,以分析出交易裝置11於未來時間點與交易量之間的分布關係的預測結果,進而預測交易裝置11的未來服務狀態。而預測結果可包含複數個預測交易筆數,並且每一個預測交易筆數包含一預測交易時間。進一步地,預測交易時間可為一時段區間,並且每一個預測交易時間可對應一個預測交易筆數。值得注意的是,預測分析單元132可根據所有交易裝置11的交易資料產生複數個預測結果,並且不同種類的交易裝置11可分別對應不同的預測結果。
In this specific embodiment, the
在本具體實施例中,比對告警單元133用以根據交易資料計算並產生對應交易時間的一實際交易筆數。於實務中,當伺服器13所接收的交易資料作為預測分析單元132的預測模型1321的輸入資料的同時,比對告警單元133也會統計每一個交易裝置11的交易時間及其對應的實際交易筆數。於實際應用中,由於資料整合傳輸單元12會持續接收並傳輸所有交易裝置11於不同時間的交易資料,因此,比對告警單元133也會持記錄所有交易裝置11目前的服務狀態。
In this specific embodiment, the
請一併參閱圖1及圖2。圖2係繪示根據本創作之一具體實施例之智能金融資通預測告警系統1的比對告警單元133所產生的分析報表的示意圖。在本具體實施例中,比對告警單元133進一步地根據所有交易裝置11的交易資料和實際交易筆數以及預測分析單元132所產生的預測結果建立分析報表。如圖2所示,於實務中,分析報表可以圖表的方式呈現,但不限於此。比對告警單元133可根據預測結果中的複數個預測交易時間以及預測交易筆數繪製成預測交易曲線P,並且比對告警單元133也會根據交易資料中的交易時間以及對應交易時間的實際交易筆數繪製成實際交易曲線R。值得注意的是,圖2僅呈現一種類型的交易裝置的圖表,於實務中,分析報表可包含多個不同交易裝置的圖表。
Please refer to Figure 1 and Figure 2 together. FIG. 2 is a schematic diagram illustrating an analysis report generated by the
此外,在本具體實施例中,比對告警單元133進一步預存一交易筆數閥值。當交易時間符合預測交易時間並且實際交易筆數與預測交易筆數之間的差值大於交易筆數閥值時,比對告警單元133發出一告警訊息。於實務中,交易筆數閥值可為數值或標準差值等,並且交易筆數閥值可經由專業人員以及歷史經驗而決定。而告警訊息可為文字、聲音、圖像、
圖示、標記等。於實際應用中,當實際交易筆數與預測交易筆數之間的差值大於交易筆數閥值時,表示交易裝置11的實際交易筆數突然急遽增加或遠低於預測交易筆數,此時,比對告警單元133發出告警訊息。
In addition, in this specific embodiment, the
如圖2所示,當實際交易曲線R的實際交易筆數與預測交易曲線P的預測交易筆數之間的差值在第一時間T1大於交易筆數閥值時,比對告警單元133可在預測交易曲線P及實際交易曲線R上對應第一時間T1進行標記(圓點),以作為告警訊息。並且,當實際交易曲線R的實際交易筆數與預測交易曲線P的預測交易筆數之間的差值在第二時間T2至第三時間T3的區間內皆大於交易筆數閥值時,比對告警單元133可在預測交易曲線P及實際交易曲線R上對應第二時間T2至第三時間T3的區間內標記不同顏色/寬度的線條,以作為告警訊息。
As shown in Figure 2, when the difference between the actual number of transactions of the actual transaction curve R and the predicted number of transactions of the predicted transaction curve P is greater than the transaction number threshold at the first time T1, the
如圖1所示,在本具體實施例中,智能金融資通預測告警系統1進一步包含顯示器14連接伺服器13。當比對告警單元133產生分析報表之後,伺服器13可將分析報表傳送至顯示器14,並且顯示器14接收並顯示分析報表。於實務中,顯示器14可為金融機構的電子公佈欄或交易監控螢幕/儀表板。進一步地,顯示器14也可顯示比對告警單元133所發出的告警訊息。值得注意的是,顯示器14可同時顯示多個交易裝置11的分析報表。
As shown in FIG. 1 , in this specific embodiment, the intelligent financial communication prediction and
本創作的智能金融資通預測告警系統1於運作時,資料整合傳輸單元12會持續接收所有交易裝置11的交易資料,並且將交易資料傳送至伺服器13。接著,伺服器13的預測分析單元132透過預測模型1321分析交易資料以產生交易裝置11的預測結果,同時伺服器13的比對告警單元133記錄及統整交易資料,並且根據預測結果以及統整後的交易資料建立對應交
易裝置11的分析報表。接著,比對告警單元133再以交易筆數閥值為基準來比對交易裝置11的實際交易筆數與預測交易筆數是否有異常,並且針對數據異常之處產生告警訊息。最後,伺服器13可將分析報表傳送至顯示器14,並且顯示器14接收並顯示分析報表,以供金融機構的相關人員查看,而相關人員可根據告警訊息進行後續處理。
When the intelligent financial communication prediction and
於實際應用中,當交易裝置11為提款機(ATM)並且交易裝置11的實際交易筆數遠低於預測交易筆數時,表示提款機有可能因當機、系統嚴重延遲、前後台交易異常或連線功能異常而導致服務狀態異常,此時,金融機構的相關人員可透過顯示器14中的分析報表的告警訊息即時確認服務狀態異常的實際原因。若該實際原因會造成客戶權益受損或影響金融機構營運的資通安全事件時,則相關人員可進行銀行局通報及網路通報。當交易裝置11為網路銀行並且交易裝置11的實際交易筆數遠高於預測交易筆數時,有可能是因金融機構臨時舉辦活動或不定期的促銷活動/業務而導致交易量急遽增加,此時,金融機構的相關人員可透過顯示器14中的分析報表的告警訊息即時與業務單位確認實際原因。若該實際原因係為舉辦活動,則相關人員可忽略告警訊息而不進行通報。
In practical applications, when the
因此,本創作的智能金融資通預測告警系統可透過預測模型自動預測、分析及監控交易裝置的資訊服務狀態,而不需透過人工檢視及判斷,進而降低人力成本以及時間成本。並且,本創作的智能金融資通預測告警系統可及早偵測交易裝置的資訊服務狀態異常並且即時呈現分析報表以及告警訊息,使得相關人員能夠在第一時間根據告警訊息進行判斷及後續處理,以避免客戶權益及金融機構的營運受到影響,進而提升安全性 及實用性。 Therefore, the intelligent financial communication prediction and alarm system created by this invention can automatically predict, analyze and monitor the information service status of the trading device through the prediction model without the need for manual inspection and judgment, thereby reducing labor costs and time costs. Moreover, the intelligent financial communication prediction and alarm system created by this invention can detect abnormal information service status of the transaction device early and present analysis reports and alarm messages in real time, allowing relevant personnel to make judgments and follow-up processing based on the alarm messages at the first time, so as to Prevent customers’ rights and financial institutions’ operations from being affected, thereby improving security and practicality.
前述的資料庫除了可設置於伺服器中,也可為其他樣態。在一具體實施例中,資料庫可設置於伺服器的外部並且以有線或無線的方式連接伺服器。於實務中,資料庫可為雲端資料庫或網路附接儲存裝置(Network Attached Storage,NAS)。而本具體實施例的資料庫的功能與前述具體實施例的資料庫的功能大致相同,於此不再贅述。 In addition to being installed in the server, the aforementioned database can also be in other forms. In a specific embodiment, the database can be installed outside the server and connected to the server in a wired or wireless manner. In practice, the database can be a cloud database or a Network Attached Storage (NAS). The function of the database in this specific embodiment is substantially the same as the function of the database in the previous specific embodiment, and will not be described again here.
請再次參閱圖1。在本具體實施例中,智能金融資通預測告警系統1進一步包含終端裝置15連接伺服器13。於實務中,終端裝置15可為智慧型手機、筆記型電腦、平板電腦等,並且終端裝置15可以有線或無線的方式連接伺服器13。當伺服器13的比對告警單元133產生分析報表以及告警訊息時,伺服器13可將分析報表以及告警訊息傳送至終端裝置15,以供相關人員查看。值得注意的是,伺服器13也可同時傳送分析報表及告警訊息至顯示器14以及終端裝置15。
See Figure 1 again. In this specific embodiment, the intelligent financial communication prediction and
在本具體實施例中,資料庫131用以儲存交易資料以及實際交易筆數,並且預測分析單元132以演算法分析儲存於資料庫131中的歷史交易資料、交易資料及實際交易筆數以更新預測模型1321。於實務中,當伺服器13接收資料整合傳輸單元12所傳送的所有交易裝置的交易資料之後,預測分析單元132除了分析交易資料之外,伺服器13也可複製交易資料並儲存於資料庫131中。並且,當比對告警單元133根據交易資料計算並產生實際交易筆數之後,比對告警單元133也可將所有交易裝置的實際交易筆數儲存於資料庫131中。此時,儲存於資料庫131中的交易資料以及實際交易筆數可作為歷史資料,而預測分析單元132可進一步分析歷史交易資料以
及歷史資料以更新預測模型1321。因此,本創作的智能金融資通預測告警系統可持續更新及優化預測模型,進而提升效率以及異常偵測的正確性。
In this specific embodiment, the
請一併參閱圖1及圖3。圖3係繪示根據本創作之一具體實施例之智能金融資通預測告警方法的步驟流程圖。圖3的步驟可由圖1的智能金融資通預測告警系統來執行。如圖3所示,在本具體實施例中,智能金融資通預測告警方法包含以下步驟:步驟S1:交易裝置11根據交易行為產生複數個交易資料,其中交易資料分別包含交易時間;步驟S2:資料整合傳輸單元12接收交易裝置11所產生的交易資料並且發送交易資料至伺服器13;步驟S3:伺服器13的預測分析單元132以演算法分析儲存於資料庫131中的複數個歷史交易資料建立預測模型1321,並且以預測模型1321分析交易資料以產生對應交易裝置11的預測結果,其中預測結果包含複數個預測交易筆數,並且每一個預測交易筆數包含預測交易時間;以及步驟S4:伺服器13的比對告警單元133根據交易資料計算並產生對應該交易時間的實際交易筆數,當交易時間符合預測交易時間並且實際交易筆數與預測交易筆數的差值大於交易筆數閥值時,比對告警單元133發出告警訊息。
Please refer to Figure 1 and Figure 3 together. Figure 3 is a flowchart illustrating the steps of an intelligent financial financing prediction and alarm method according to a specific embodiment of the present invention. The steps in Figure 3 can be executed by the intelligent financial communication prediction and alarm system of Figure 1 . As shown in Figure 3, in this specific embodiment, the intelligent financial financing prediction and alarm method includes the following steps: Step S1: The
請一併參閱圖1及圖4。圖4係繪示根據本創作之一具體實施例之智能金融資通預測告警方法的步驟流程圖。圖4的步驟可由圖1的智能金融資通預測告警系統來執行,並且圖4為圖3的進一步的步驟流程。如圖4所示,在本具體實施例中,智能金融資通預測告警方法包含以下步驟:步驟S11:前台交易裝置11A根據交易行為發送交易請求;步驟S12:資料整合傳輸單元12傳送交易請求至後台交易裝置11B;以及步驟S13:後台交易裝置11B根據交易請求產生交易資料。並且,智能金融資通預測告警方法進一
步包含以下步驟:步驟S5:預測分析單元132以演算法分析歷史交易資料、交易資料及實際交易筆數以更新預測模型1321。
Please refer to Figure 1 and Figure 4 together. Figure 4 is a flowchart illustrating the steps of an intelligent financial financing prediction and alarm method according to a specific embodiment of the present invention. The steps of Figure 4 can be executed by the intelligent financial communication prediction and alarm system of Figure 1, and Figure 4 is a further step process of Figure 3. As shown in Figure 4, in this specific embodiment, the intelligent financial financing prediction and alarm method includes the following steps: Step S11: The front-
綜上所述,本創作的智能金融資通預測告警系統可透過預測模型自動預測、分析及監控交易裝置的資訊服務狀態,而不需透過人工檢視及判斷,進而降低人力成本以及時間成本。並且,本創作的智能金融資通預測告警系統可及早偵測交易裝置的資訊服務狀態異常並且即時呈現分析報表以及告警訊息,使得相關人員能夠在第一時間根據告警訊息進行判斷及後續處理,以避免客戶權益及金融機構的營運受到影響,進而提升安全性及實用性。此外,本創作的智能金融資通預測告警系統可持續更新及優化預測模型,進而提升效率以及異常偵測的正確性。 To sum up, the intelligent financial communication prediction and alarm system created by this invention can automatically predict, analyze and monitor the information service status of trading devices through prediction models without the need for manual inspection and judgment, thus reducing labor costs and time costs. Moreover, the intelligent financial communication prediction and alarm system created by this invention can detect abnormal information service status of the transaction device early and present analysis reports and alarm messages in real time, allowing relevant personnel to make judgments and follow-up processing based on the alarm messages at the first time, so as to Prevent customer rights and financial institutions' operations from being affected, thereby improving security and practicality. In addition, the intelligent financial communication prediction and alarm system created by this creation can continuously update and optimize the prediction model, thereby improving efficiency and the accuracy of abnormal detection.
藉由以上較佳具體實施例之詳述,係希望能更加清楚描述本創作之特徵與精神,而並非以上述所揭露的較佳具體實施例來對本創作之範疇加以限制。相反地,其目的是希望能涵蓋各種改變及具相等性的安排於本創作所欲申請之專利範圍的範疇內。因此,本創作所申請之專利範圍的範疇應根據上述的說明作最寬廣的解釋,以致使其涵蓋所有可能的改變以及具相等性的安排。 Through the above detailed description of the preferred embodiments, it is hoped that the characteristics and spirit of the present invention can be more clearly described, but the scope of the present invention is not limited by the above-mentioned preferred embodiments. On the contrary, the purpose is to cover various modifications and equivalent arrangements within the scope of the patent application for this invention. Therefore, the scope of the patentable scope of this invention should be interpreted in the broadest manner according to the above description, so as to cover all possible changes and equivalent arrangements.
1:智能金融資通預測告警系統 1: Intelligent financial communication prediction and alarm system
11:交易裝置 11:Trading device
11A:前台交易裝置 11A: Front desk transaction device
11B:後台交易裝置 11B:Backend trading device
12:資料整合傳輸單元 12: Data integration and transmission unit
13:伺服器 13:Server
131:資料庫 131:Database
132:預測分析單元 132: Predictive analysis unit
1321:預測模型 1321: Predictive model
133:比對告警單元 133: Compare alarm unit
14:顯示器 14:Display
15:終端裝置 15:Terminal device
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