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TWM592123U - Intelligent system for inferring system or product quality abnormality - Google Patents

Intelligent system for inferring system or product quality abnormality Download PDF

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TWM592123U
TWM592123U TW108213947U TW108213947U TWM592123U TW M592123 U TWM592123 U TW M592123U TW 108213947 U TW108213947 U TW 108213947U TW 108213947 U TW108213947 U TW 108213947U TW M592123 U TWM592123 U TW M592123U
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abnormal
inference
data
product quality
model
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TW108213947U
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Chinese (zh)
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李榮生
簡嘉宏
王智
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治略資訊整合股份有限公司
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Abstract

An intelligent system for inferring system or product quality abnormality is provided. The system operates failure modes and effect analysis in a client system. A machine-learning algorithm is performed for collecting data and importing a database that records text reports, experts’ articles and various data leading the system abnormality. The data then undergoes a data-mining process for deleting the data not suitable for modeling and transforming unstructured data into structured data. A big-data analysis is performed on the data for learning correlations among the various data. An abnormality inference model is established. The model is used to infer abnormality of system. The abnormality inference model can be optimized through verification while receiving feedback data.

Description

推論系統或產品品質異常的智能系統Inference system or intelligent system with abnormal product quality

本創作關於一種推論系統或產品品質異常的技術,特別是指利用機器學習方法通過數據採集、文字探勘與演算法等智能手段推論系統或產品品質異常現象的系統。This work is about a technique to infer abnormal quality of a system or product, especially refers to a system that uses machine learning methods to infer an abnormal phenomenon of a system or product quality through intelligent methods such as data collection, text exploration and algorithms.

隨著科技進步,一個工業產品的製造過程也隨著產品複雜度變高而更多功能、更大量的零組件,使得一個製造系統更為繁複,因此,當產品出現問題時,要找出系統性的問題時,會因為考慮細節過多而造成執行困難的問題。With the advancement of science and technology, the manufacturing process of an industrial product also becomes more complex and has more functions and a larger number of components as the product complexity becomes higher, making a manufacturing system more complicated. Therefore, when there is a problem with the product, find the system When it comes to sexual issues, it will be difficult to implement because of too much detail.

當系統面對失效時,習知技術提出一種失效模式與影響分析(Failure modes and effects analysis,FMEA)的概念,FMEA是一種逐步識別系統中可能錯誤的方法,可應用在產品製造過程或服務流程,用來查驗可能導致系統失效的問題。習知的方法之一是將系統除錯的各種環節以表格化、文件化的方式進行除錯,當有問題產生,即可利用查表方式判斷出可能哪個環節出錯。When the system is faced with failure, the conventional technology proposes the concept of Failure Modes and Effects Analysis (FMEA). FMEA is a method to gradually identify possible errors in the system and can be applied to the product manufacturing process or service process. , Used to check problems that may cause system failure. One of the conventional methods is to debug various links of the system in a tabular and documented manner. When a problem occurs, you can use the table lookup method to determine which link may be wrong.

然而,傳統FMEA仍面對不少痛點,當有新的錯誤或因素產生,這類以表格或文件方式的錯誤排除方式就隨時需要修訂,並且倚賴人為對文字語意的解讀與認知,每個人對文字語義的解讀與認知不同,在評比數字上很難以一個明確的標準去歸納,因此沒有標準且效率不彰;加上,隨著系統複雜度愈高,多功能、大量零組件的複雜性產品,系統分解后考慮細節過多,執行起來繁雜困難;若有更幅雜因素造成系統失效,多項失效模式同時作用或相互影響就難以使用表格或文件進行分析了。However, the traditional FMEA still faces many pain points. When new errors or factors arise, such error elimination methods in the form of tables or documents need to be revised at any time, and rely on human interpretation and cognition of the text semantics. Everyone Interpretation of text semantics is different from cognition, and it is difficult to sum up a clear standard in evaluating numbers, so there is no standard and inefficiency; plus, as the complexity of the system increases, the complexity of multiple functions and a large number of components For products, after the system is decomposed, too many details are considered, and it is difficult to execute. If there are more complicated factors that cause the system to fail, multiple failure modes acting at the same time or affecting each other are difficult to analyze using tables or files.

再者,當FMEA應用在企業中,企業在實施時可能存在分析不充分、措施不完整、風險評估不準確、團隊協作困難等問題;實施者也可能作為任務來實施,不能產生實際效益;企業參與FMEA的團隊的能力水平不等、知識習慣不一,而導致知識和風險的管理隨人員、能力等因素的波動而不能統一,無法形成標準化數據,以及習知FMEA將無法再滿足標準要求。Furthermore, when FMEA is applied in an enterprise, the enterprise may have problems such as inadequate analysis, incomplete measures, inaccurate risk assessment, and difficulty in teamwork during the implementation; the implementer may also implement it as a task and cannot produce actual benefits; the enterprise The ability level and knowledge habits of the teams participating in FMEA are different. As a result, the management of knowledge and risk cannot be unified with the fluctuation of personnel, ability and other factors, standardized data cannot be formed, and conventional FMEA will no longer meet the standard requirements.

根據說明書所揭示的實施例,提出一種電腦系統實現的推論系統或產品品質異常的智能系統,其目的之一為鑑於傳統失效與影響判斷方法(如FMEA)作業不遂而提出利用機器學習的智能方法進行自動歸納、分析、排除失效影響的方法。According to the embodiments disclosed in the specification, an inference system implemented by a computer system or an intelligent system with abnormal product quality is proposed. One of its purposes is to propose an intelligent method using machine learning in view of the failure of traditional failure and impact judgment methods (such as FMEA). Methods for automatic induction, analysis, and elimination of failure effects.

所述推論系統或產品品質異常的智能系統,執行上述推論系統或產品品質異常的智能方法,其中包括以軟體或搭配硬體實現的演算法模組,其中備有多種機器學習演算法、一機器學習模組,以其中之一機器學習演算法分析客戶端系統提供的數據,並通過類神經網路進行學習與訓練、一模型建立模組,根據機器學習模組的訓練結果建立一異常推論模型,並驗證各機器學習演算法建立的各異常推論模型,再從中選擇較佳的機器學習演算法,以及執行評估與優化異常推論模型,以及一數據庫模組,用以向客戶端系統搜尋數據,建立一知識庫。The inference system or the intelligent system with abnormal product quality implements the above inference system or the intelligent method with abnormal product quality, which includes an algorithm module implemented by software or hardware, which includes a variety of machine learning algorithms, a machine The learning module analyzes the data provided by the client system with one of the machine learning algorithms, and learns and trains through a neural network, a model building module, and creates an abnormal inference model based on the training results of the machine learning module , And verify each abnormal inference model established by each machine learning algorithm, and then select a better machine learning algorithm, and perform evaluation and optimization of abnormal inference model, and a database module for searching data from the client system, Establish a knowledge base.

系統中執行的方法主要運行於執行失效模式與影響分析的一客戶端系統中,在系統中,運行一機器學習演算法,包括蒐集數據,並導入一知識庫,之後對所蒐集的數據與知識庫內容進行文字探勘,可針對知識庫之數據進行大數據分析,學習其中數據之關聯性,建立一異常推論模型。之後,於系統接收新數據時,輸入異常推論模型,執行異常推論,並輸出一推論結果,並可於接收回饋訊息後,驗證而優化異常推論模型。The methods implemented in the system mainly run on a client system that performs failure mode and impact analysis. In the system, a machine learning algorithm is run, including collecting data, and importing a knowledge base, and then collecting the collected data and knowledge The content of the library is prospected for text, and big data analysis can be performed on the data in the knowledge base to learn the relevance of the data and establish an abnormal inference model. After that, when the system receives new data, it inputs the abnormal inference model, performs abnormal inference, and outputs an inference result, and can verify and optimize the abnormal inference model after receiving the feedback message.

其中,優選地,所述知識庫包括文本報告(可包括品質推論報告、品質管理分析、問題解決與對策文件、8D文件(8D問題解決法(Eight Disciplines Problem Solving))、CAR文件(改正行動要求(corrective action request))、專家文章、既有之FMEA文件影響系統與產品品質異常的各種資訊,以及系統運作的資訊與環境資訊。Among them, preferably, the knowledge base includes text reports (which may include quality inference reports, quality management analysis, problem solving and countermeasure documents, 8D documents (8D problem solving method (Eight Disciplines Problem Solving)), CAR documents (corrective action requirements (Corrective action request)), expert articles, existing FMEA documents, all kinds of information that affect the abnormal quality of the system and products, as well as system operation information and environmental information.

進一步地,所蒐集的數據更包括由一失誤模式效應與關鍵性分析法所歸納分析得到的失效數據。Further, the collected data further includes failure data obtained by inductive analysis of a failure mode effect and critical analysis method.

進一步地,在對取得的數據或文件描述進行文字探勘的步驟中,包括篩選並剔除不利建立異常推論模型的數據,以及將非結構化數據處理成結構化數據等步驟,並可包括對接收之數據進行詞彙統一建立一詞彙庫以及選取作為訓練樣本的數據,以通過訓練樣本建立異常推論模型等步驟。Further, the steps of text exploration of the obtained data or file description include the steps of screening and excluding data that is not favorable for the establishment of an abnormal inference model, and processing unstructured data into structured data, and may include The data is vocabulary unified to establish a vocabulary and select data as training samples to build abnormal inference models through training samples.

優選地,當提供多個機器學習演算法中選取運行所述方法的機器學習演算法,選取機器學習演算法的方法包括:以多個機器學習演算法分別建立個別的異常推論模型,再對各異常推論模型進行評分,以選擇其中之一的該機器學習演算法。Preferably, when a plurality of machine learning algorithms are provided to select a machine learning algorithm to run the method, the method of selecting a machine learning algorithm includes: separately establishing individual abnormal inference models with multiple machine learning algorithms, and then The anomaly inference model is scored to select one of the machine learning algorithms.

進一步地,為根據回饋的訊息與實際失效的狀況驗證異常推論模型,並於需要時可修改參數,能產生用於推測系統異常的一對照表。Further, in order to verify the abnormal inference model based on the feedback information and the actual failure status, the parameters can be modified when needed, and a comparison table can be generated for speculating the system abnormality.

優選地,所述對照表用於對照異常解決方案之用,其中記載了各種異常信息,包括嚴重度、異常頻率與偵測到異常的比例。Preferably, the comparison table is used for comparison of abnormality solutions, in which various abnormality information is recorded, including severity, abnormality frequency, and ratio of abnormality detected.

為使能更進一步瞭解本創作的特徵及技術內容,請參閱以下有關本創作的詳細說明與圖式,然而所提供的圖式僅用於提供參考與說明,並非用來對本創作加以限制。In order to further understand the characteristics and technical content of this creation, please refer to the following detailed description and drawings of this creation. However, the drawings provided are for reference and explanation only, and are not intended to limit this creation.

以下是通過特定的具體實施例來說明本創作的實施方式,本領域技術人員可由本說明書所公開的內容瞭解本創作的優點與效果。本創作可通過其他不同的具體實施例加以施行或應用,本說明書中的各項細節也可基於不同觀點與應用,在不悖離本創作的構思下進行各種修改與變更。另外,本創作的附圖僅為簡單示意說明,並非依實際尺寸的描繪,事先聲明。以下的實施方式將進一步詳細說明本創作的相關技術內容,但所公開的內容並非用以限制本創作的保護範圍。The following are specific specific examples to illustrate the implementation of this creation, and those skilled in the art can understand the advantages and effects of this creation from the content disclosed in this specification. This creation can be implemented or applied through other different specific embodiments. The details in this specification can also be based on different views and applications, and various modifications and changes can be made without departing from the concept of this creation. In addition, the drawings in this creation are only a schematic illustration, not based on actual size, and are declared in advance. The following embodiments will further describe the relevant technical content of the creation, but the disclosed content is not intended to limit the protection scope of the creation.

應當可以理解的是,雖然本文中可能會使用到“第一”、“第二”、“第三”等術語來描述各種元件或者信號,但這些元件或者信號不應受這些術語的限制。這些術語主要是用以區分一元件與另一元件,或者一信號與另一信號。另外,本文中所使用的術語“或”,應視實際情況可能包括相關聯的列出項目中的任一個或者多個的組合。It should be understood that although terms such as “first”, “second”, and “third” may be used herein to describe various elements or signals, these elements or signals should not be limited by these terms. These terms are mainly used to distinguish one component from another component, or one signal from another signal. In addition, the term "or" as used herein may include any combination of any one or more of the associated listed items, depending on the actual situation.

說明書提出一種推論系統或產品品質異常的智能系統,特別是以一電腦系統實現的智能系統,這是適用於已經建制知識庫而需要預測異常事件的系統,為一種利用機器學習的智能方法進行自動歸納、分析、排除失效影響的方法。此類系統一般可能已經具備應付一般異常事件的能力,例如是通過查表對照特殊情況而能得出異常事件的解決方案,或是仰賴相關領域的專家進行異常判斷,但往往仍會遇到因為系統繁複造成判斷不易的問題,還有面對分析不充分、措施不完整與評估不準確的問題,加上因為過於仰賴專家而增加交接的困難度。因此,所提出的推論系統或產品品質異常的智能系統,於知識庫中導入人工智能(AI)的機器學習技術,藉由電腦系統處理大量數據的能力,建構出可以預先推論系統或產品品質異常的知識庫與模型,並在運行過程中隨時根據回饋信息有效地優化知識庫與修正模型,達到可以降低人為因素的錯誤,執行自動化準確推論系統或產品品質異常,達到強化事先預防系統異常的目的。The manual proposes an inference system or an intelligent system of abnormal product quality, especially an intelligent system implemented by a computer system. This is a system that is suitable for the establishment of a knowledge base and needs to predict abnormal events. It is an intelligent method that uses machine learning to automatically Summarize, analyze, and eliminate the effects of failure. Such systems may generally have the ability to cope with general abnormal events, such as finding out solutions to abnormal events by looking up tables against special circumstances, or relying on experts in related fields to make abnormal judgments, but often still encounter problems because of The complexity of the system leads to the problem of difficult judgment, and the problems of inadequate analysis, incomplete measures, and inaccurate evaluation, plus the difficulty of handover because of the excessive reliance on experts. Therefore, the proposed inference system or intelligent system with abnormal product quality introduces machine learning technology of artificial intelligence (AI) into the knowledge base, and the ability to process large amounts of data through the computer system is constructed to pre-infer the abnormal quality of the system or product. Knowledge base and model, and at any time during the operation process, effectively optimize the knowledge base and modify the model based on the feedback information, to reduce errors caused by human factors, perform automatic and accurate inference of system or product quality abnormalities, and achieve the purpose of strengthening the prevention of system abnormalities in advance .

為了要導入客戶端(如各企業、工廠)以智能方式進行失效模式判斷、失效後影響評估、尋找失效原因,以建立推論系統或產品品質異常的模型,以至於進行後續處理與建制知識庫,所述推論系統或產品品質異常的方法導入了人工智能引擎,以機器學習的方法建立客製化異常推論模型,可參考圖1顯示的推論系統或產品品質異常的智能系統架構實施例示意圖。In order to import the client (such as various enterprises and factories) to intelligently conduct failure mode judgment, post-failure impact assessment, and search for the cause of failure, in order to establish a model of inference system or product quality abnormality, so that subsequent processing and build a knowledge base, The inference system or the method of abnormal product quality is introduced into an artificial intelligence engine, and a customized abnormal inference model is established by machine learning. Refer to FIG. 1 for a schematic diagram of an embodiment of an inference system or an intelligent system architecture of abnormal product quality.

圖中顯示一推論系統或產品品質異常的智能系統10,其中設有以軟體程序配合硬體數據處理能力實現的多個人工智能相關的功能模組,如演算法模組101,其中備有多種機器學習演算法,配合機器學習模組103所實現的機器學習(machine learning)技術,以其中之一機器學習演算法分析客戶端系統(客戶一111、客戶二112以及客戶三113)提供的數據,並通過類神經網路進行學習與訓練,以模型建立模組105根據機器學習模組103的訓練結果建立異常推論模型,並且還驗證各機器學習演算法建立的各異常推論模型。之後,還可以不同演算法驗證推論成果,選擇較佳的演算法,執行評估與優化異常推論模型。The figure shows an inference system or an intelligent system 10 with abnormal product quality, which includes a plurality of artificial intelligence-related function modules implemented by software programs and hardware data processing capabilities, such as an algorithm module 101, in which a variety of Machine learning algorithms, combined with the machine learning technology implemented by the machine learning module 103, analyzes the data provided by the client system (customer one 111, customer two 112, and customer three 113) with one of the machine learning algorithms , And through neural network-like learning and training, the model building module 105 builds an abnormal inference model according to the training results of the machine learning module 103, and also verifies the abnormal inference models created by the machine learning algorithms. Afterwards, different algorithms can be used to verify the results of inference, select a better algorithm, and perform evaluation and optimization of abnormal inference models.

推論系統或產品品質異常的智能系統10通過網路或特定方式連結各客戶端知識庫,如示意顯示的客戶一111(知識庫115)、客戶二112(知識庫116)以及客戶三113(知識庫117),推論系統或產品品質異常的智能系統10通過數據庫模組107向客戶端系統蒐集數據,建立系統端的知識庫,可針對不同客戶執行失效模式與影響分析等異常推論的目的。The inference system or the intelligent system 10 with abnormal product quality connects the knowledge base of each client through the network or a specific method, such as customer 111 (knowledge 115), customer 112 (knowledge 116), and customer three 113 (knowledge) Library 117), the inference system or the intelligent system 10 of abnormal product quality collects data from the client system through the database module 107, and establishes a system-side knowledge base, which can perform abnormal reasoning such as failure mode and impact analysis for different customers.

圖2顯示應用推論系統或產品品質異常的智能系統的實施例示意圖。推論系統或產品品質異常的智能系統設有一個知識庫20,其中記載的事項至少包括專家知識201、歷史記錄202、異常因子203與對照表204,而在系統所執行的推論系統或產品品質異常的智能方法中,主要步驟包括圖示的數據採集21、文字探勘22、指標評分23、異常診斷24與優化追蹤25等。FIG. 2 shows a schematic diagram of an embodiment of an application inference system or an intelligent system with abnormal product quality. The inference system or the intelligent system with abnormal product quality is provided with a knowledge base 20. The items recorded therein include at least expert knowledge 201, historical record 202, abnormal factor 203 and comparison table 204, and the inference system or product quality executed in the system is abnormal In the intelligent method, the main steps include illustrated data collection 21, text exploration 22, index score 23, abnormal diagnosis 24 and optimization tracking 25.

其中,知識庫20記載了用於系統異常判斷的資訊,如專家知識201,是指有關所應用系統的相關領域的專家知識,特別是關於如何排除系統異常的知識,來源如企業內外專家,可為導入系統的各種非結構文本報告、文章等。所述歷史記錄202記載了系統過去異常事件的記錄以及如何解決異常事件的記錄,成為推論系統或產品品質異常的智能系統建構異常推論模型主要數據來源。異常因子203記錄發生特定異常事件的相關因素,用於對照異常解決方案之用。知識庫20衍生出一個系統異常與解決方案的對照表204,其中記載了各種異常信息,包括嚴重度、異常頻率與偵測到異常的比例。Among them, the knowledge base 20 records information used for system abnormality judgment, such as expert knowledge 201, which refers to expert knowledge in the relevant field of the applied system, especially knowledge about how to eliminate system abnormalities. Sources include experts inside and outside the enterprise. Various unstructured text reports and articles imported into the system. The historical record 202 records records of past abnormal events of the system and records of how to resolve the abnormal events, and becomes the main data source for constructing abnormal inference models of inference systems or intelligent systems of abnormal product quality. The anomaly factor 203 records the relevant factors of the occurrence of a specific anomaly event and is used to control the anomaly solution. The knowledge base 20 derives a comparison table 204 of system anomalies and solutions, which records various anomaly information, including severity, frequency of anomalies, and the ratio of detected anomalies.

利用知識庫20實現的推論系統或產品品質異常的智能方法中,數據採集21的目標是能夠減輕數據採集的困難,還要強化系統數據(如製程數據)蒐集清整的能力,數據來源除知識庫20外,還包括機聯網、MES、ERP、客訴等。In the intelligent method of inference system or product quality abnormality realized by knowledge base 20, the goal of data collection 21 is to reduce the difficulty of data collection, but also to strengthen the ability to collect and clean up system data (such as process data), except for the source of knowledge In addition to the library 20, it also includes machine networking, MES, ERP, customer complaints, etc.

文字探勘22的步驟是解決文字認知的問題,目標是減低人員的文字工作分析負擔,以及降低因為文字認知問題帶來的不一致問題,也就是能標準化一些用語,以利運作。在一實施例中,可通過一種支持向量機器(Support-Vector Machine,SVM)文本分析,將非結構化的文字結構化成關鍵字,以利於建立異常推論模型。The step of text exploration 22 is to solve the problem of text cognition. The goal is to reduce the burden of staff's text work analysis and reduce inconsistencies caused by text cognition problems, that is, to be able to standardize some terms to facilitate operation. In one embodiment, a Support-Vector Machine (SVM) text analysis can be used to structure unstructured text into keywords to facilitate the establishment of an abnormal inference model.

指標評分23的步驟是為了解決因不同人員的主觀判斷導致評分差異過大而沒有客觀的評分標準的問題,根據一實施例,可以採用一種模糊決策系統(Fuzzy Decision System)、決策樹分析、貝葉斯網路與一種FTA-SVM(故障決策樹分析 – 支持向量機(Fault Tree Analysis – Support Vector Machine))演算法能成功地進行SOD(嚴重度-發生率-探測度)的評分。其中貝葉斯網絡與FTA-SVM演算法用於建立一種智能失效診斷模型,用於訓練具有準確度高與自我調整能力強的預測模型。The step of index score 23 is to solve the problem that the score difference is too large due to the subjective judgment of different personnel, and there is no objective score standard. According to an embodiment, a fuzzy decision system (Fuzzy Decision System), decision tree analysis, Bayesian can be used Sinet and a FTA-SVM (Fault Tree Analysis-Support Vector Machine) algorithm can successfully score SOD (severity-occurrence-detection). Among them, Bayesian network and FTA-SVM algorithm are used to build an intelligent failure diagnosis model, which is used to train a prediction model with high accuracy and strong self-adjusting ability.

在異常診斷24的步驟中,為快速線上分析客訴成因,並且提出改善策略的步驟,用以強化解決失效的能力。In the step of anomaly diagnosis 24, to quickly analyze the causes of customer complaints online, and to propose steps to improve strategies to strengthen the ability to resolve failures.

優化追蹤25為推論系統或產品品質異常的智能系統的技術目的之一,用於優化知識庫20,優化的目標可為自動優化傳統失效模式與影響分析(FMEA)指標,優化風險優先序數(Risk Priority Number,RPN)或行動優先級(Action Priority,AP),能動態分析各種失效模式的行動優先,持續改善產品品質。The optimization tracking 25 is one of the technical purposes of the inference system or the intelligent system with abnormal product quality. It is used to optimize the knowledge base 20. The optimization goal can be to automatically optimize the traditional failure mode and impact analysis (FMEA) indicators and optimize the risk priority number (Risk Priority Number (RPN) or Action Priority (AP), which can dynamically analyze the action priority of various failure modes and continuously improve product quality.

值得一提的是上述文字探勘22步驟為用於處理文本數據的方法,相關流程可參考圖3所示應用於推論系統或產品品質異常的智能方法中的文字探勘流程。It is worth mentioning that the above-mentioned 22 steps of text exploration are methods for processing text data, and the related process can refer to the text exploration process in the intelligent method applied to the inference system or product quality abnormality shown in FIG. 3.

一開始,在步驟S301中,蒐集一種失誤模式效應與關鍵性分析法(failure mode, effects and criticality analysis,FMECA)所歸納分析得到的失效數據,FMECA是在失效模式與影響分析(FMEA)以外增加了關鍵性分析,將各失效模式的機率對應不同嚴重性的後果來列表,用以凸顯機率較高且有後果較嚴重的失效模式,因此讓失效模式的補救行動可以有最大的效果。At the beginning, in step S301, the failure data obtained by the analysis of a failure mode, effects and criticality analysis (FMECA) was collected. FMECA was added in addition to the failure mode and effects analysis (FMEA) For critical analysis, the probability of each failure mode corresponding to the consequences of different severity is listed to highlight the failure modes with higher probability and serious consequences, so that the remedial action of the failure mode can have the greatest effect.

之後,如步驟S303,將所蒐集的數據中不利於模型建立的數據篩選出來並剔除出模型訓練之數據集,並於步驟S305中,將整理的非結構化數據處理成能夠用於如所述SVM文本分析的結構化數據。在步驟S307中,利用軟體程序選取部分經過預處理的數據作為訓練樣本,剩下的部分則為測試樣本,再如步驟S309,通過訓練樣本建立預測模型,也就是在推論系統或產品品質異常的智能中的異常推論模型,再使數據通過此異常推論模型預測輸出失效模式。Then, in step S303, the data collected that is not conducive to model establishment is filtered out and the data set for model training is removed, and in step S305, the unstructured data that is sorted is processed to be used as described Structured data for SVM text analysis. In step S307, the software program is used to select part of the pre-processed data as the training sample, and the remaining part is the test sample. Then, in step S309, the prediction model is established through the training sample, that is, the system or product quality is abnormal. Abnormal inference model in intelligence, and then make the data predict the output failure mode through this abnormal inference model.

接著,在步驟S311中,驗證所建立的異常推論模型,方法之一是通過測試樣本的數據來驗證異常推論模型的準確度,必要時可以通過修改參數調整出最佳模型。之後即產生有關系統異常推論的相關報告。Next, in step S311, the established abnormal inference model is verified. One of the methods is to verify the accuracy of the abnormal inference model by testing the data of the sample. If necessary, the best model can be adjusted by modifying the parameters. After that, relevant reports about system inferences are generated.

在運行所述推論系統或產品品質異常的智能方法時,其中之一特徵是在驗證各種機器學習演算法,其中演算法的運行在推論系統或產品品質異常的目的上具有如圖4顯示的幾個主要步驟。When running the intelligent method of the inference system or product quality anomaly, one of its characteristics is to verify various machine learning algorithms, where the operation of the algorithm has the same as shown in Figure 4 for the purpose of inferring the system or product quality anomaly. Main steps.

選擇系統提供的多個演算法之一,如步驟S401,通過硬體處理電路執行機器學習演算法,同時如步驟S403,導入各客戶的知識庫,通過大數據分析,學習得出緊密連結反覆運行的輸入(如知識庫、既有數據等)與輸出數據(如推論結果、客戶回饋、用戶回饋等)之間的關聯,如步驟S405,通過學習各種數據之間的關聯性建立異常推論模型。Choose one of the multiple algorithms provided by the system, such as step S401, execute the machine learning algorithm through the hardware processing circuit, and at the same time step S403, import each customer's knowledge base, through big data analysis, learn to obtain a tightly linked and repeated operation The correlation between the input (such as knowledge base, existing data, etc.) and the output data (such as inference results, customer feedback, user feedback, etc.), as in step S405, an abnormal inference model is established by learning the correlation between various data.

在步驟S407中,系統接收新數據,同樣輸入此異常推論模型,如步驟S409,執行異常推論,輸出推論結果(步驟S411),以及接收回饋訊息(步驟S413),再如步驟S415,系統將根據輸出結果驗證本次選擇的機器學習演算法得出的異常推論模型,驗證的方式可以已具備系統異常記錄的歷史數據驗證此異常推論模型,另還可繼續通過修正優化異常推論模型。優化過程中,各種機器學習演算法將學習回饋訊息中述及的異常情況,建立與數據的關聯性,藉此凸顯出過去已知但微小的因素,以及得出過去未知與系統異常相關的信息,用以優化異常推論模型。In step S407, the system receives the new data, and also inputs the abnormal inference model, as in step S409, performs abnormal inference, outputs the inference result (step S411), and receives the feedback message (step S413), then as in step S415, the system will The output results verify the anomaly inference model obtained by the machine learning algorithm selected this time. The verification method can already verify the anomaly inference model with the historical data of the system anomaly records, and can continue to optimize the anomaly inference model through correction. During the optimization process, various machine learning algorithms will learn about the anomalies mentioned in the feedback messages, and establish a correlation with the data, thereby highlighting the past known but minor factors, as well as the past unknown information related to system anomalies , To optimize the abnormal inference model.

其中機器學習演算過程可參考圖5所示選擇運用在推論系統或產品品質異常的智能系統中的演算法的實施例流程圖。For the machine learning calculation process, refer to FIG. 5 for a flowchart of an embodiment of an algorithm used in an inference system or an intelligent system with abnormal product quality.

一開始,如步驟S501,推論系統或產品品質異常的智能系統採集客戶端數據,包括客戶端系統的知識庫,其中可以包括文本、影音內容,以及記錄,包括各種文本報告(可包括品質推論報告、品質管理分析、問題解決與對策文件、8D文件(8D問題解決法(Eight Disciplines Problem Solving))、CAR文件(改正行動要求(corrective action request)))、專家文章、既有之FMEA文件影響系統與產品品質異常的各種資訊,還有系統運作的資訊、環境資訊等。接著,如步驟S503,對採集的內容進行文字探勘,可參考上述實施例,其主要目的之一是對接收之數據進行文字探勘與詞彙統一的工作,並可針對各系統建立詞彙庫。At the beginning, as in step S501, the inference system or the intelligent system with abnormal product quality collects client data, including the client system's knowledge base, which can include text, audiovisual content, and records, including various text reports (including quality inference reports) , Quality management analysis, problem solving and countermeasure documents, 8D documents (8D problem solving method (Eight Disciplines Problem Solving)), CAR documents (corrective action request), expert articles, existing FMEA documents affecting the system Various information related to abnormal product quality, system operation information, environmental information, etc. Next, in step S503, to perform text exploration on the collected content, refer to the above embodiment. One of its main purposes is to perform text exploration and vocabulary unification on the received data, and establish a vocabulary database for each system.

接著,根據文字探勘的結果,執行多個演算法,如圖示流程中的演算法一(步驟S505)、演算法二(步驟S506)以及演算法三(步驟S507),能通過機器學習技術,如對應各演算法的各種機器學習法(步驟S508、S509與S510),運用類神經網路,取得系統異常數據與各種輸入數據之間的關聯性,以建立系統異常的推論模型,也就是分別對應到各演算法的建立異常推論模型一(步驟S511)、異常推論模型二(步驟S512)以及異常推論模型三(步驟S513)。Then, based on the results of the text exploration, multiple algorithms are executed, such as Algorithm One (Step S505), Algorithm Two (Step S506), and Algorithm Three (Step S507) in the illustrated process. For example, various machine learning methods (steps S508, S509, and S510) corresponding to various algorithms use neural-like networks to obtain the correlation between system abnormal data and various input data to establish an inference model of system abnormalities, that is, respectively The abnormal inference model one (step S511), the abnormal inference model two (step S512), and the abnormal inference model three (step S513) are established corresponding to each algorithm.

接著,如步驟S515,系統對各異常推論模型進行評分,最後再選擇演算法(步驟S517)。根據一實施例,所述評分的標準主要是針對通過異常推論模型產生的推論結果判斷適合某系統的機器學習演算法,例如習知技術採用的分類指標(Classification metrics)與回歸指標(Regression metrics)。Next, in step S515, the system scores each abnormal inference model, and finally selects the algorithm (step S517). According to an embodiment, the scoring criteria are mainly for judging the machine learning algorithms suitable for a system based on the inference results generated by the abnormal inference model, such as classification metrics and regression metrics used by conventional technologies. .

當完成演算法的選擇後,即開始如圖6所示建立異常推論模型的實施例之一流程圖。After the selection of the algorithm is completed, a flowchart of one embodiment of the establishment of the abnormal inference model shown in FIG. 6 begins.

如步驟S601,一開始接收數據,根據客戶端數據或是已經具有的知識庫建立系統端的知識庫,在步驟S603中,整理歷史數據,包括刪除不利於模型建立的數據,以及將非結構化數據處理成能夠易於分析的結構化數據。在步驟S605中,可以開始以所選擇的機器學習演算法學習數據中的關聯性,通過演算法來分析數據,以大量數據與演算法學習數據特徵,建立異常推論模型,其中,可以採用一種訓練自訂機器學習模型(AutoML),能夠在給定問題(經過標記的數據)自動在結構化數據上自動建構和部署機器學習模型。In step S601, the data is initially received, and the system-side knowledge base is established based on the client data or the existing knowledge base. In step S603, the historical data is sorted, including deleting data that is not conducive to model building, and unstructured data Process into structured data that can be easily analyzed. In step S605, you can start to learn the correlation in the data with the selected machine learning algorithm, analyze the data through the algorithm, learn the data features with a large amount of data and the algorithm, and establish an abnormal inference model. Among them, you can use a training Custom machine learning model (AutoML), which can automatically construct and deploy machine learning models on structured data for a given problem (marked data).

之後,如步驟S607,驗證所生成的異常推論模型,評估是否準確推論系統的異常事件,如果評估結果為成功,即如步驟S609,將生成的模型儲存起來;否則,仍需要進一步根據驗證結果調校模型參數,如步驟S611,需要時,應反覆執行調校模型的步驟。After that, in step S607, the generated abnormal inference model is verified, and it is evaluated whether the abnormal event of the system is accurately inferred. If the evaluation result is successful, that is, in step S609, the generated model is stored; otherwise, it is necessary to further adjust according to the verification result To calibrate the model parameters, such as step S611, when necessary, the steps of calibrating the model should be repeated.

完成建立異常推論模型之後,如圖7所示,將開始導入數據(步驟S701)以及清整數據(步驟S703),例如上述實施例所描述,包括刪除不利於模型建立的數據,以及將非結構化數據處理成能夠易於分析的結構化數據。接著是執行文字預處理(步驟S705)與數據預處理(步驟S707),執行採用,並對樣本分類(步驟S709),輸入異常推論模型(步驟S711),並於需要時反覆步驟S709與S711,應根據回饋的訊息與實際失效的狀況驗證異常推論模型,並於需要時修改參數(步驟S713),才產生最終用於推測系統異常的對照表(步驟S715)。After completing the establishment of the abnormal inference model, as shown in FIG. 7, data import (step S701) and clearing data (step S703) will begin, as described in the above embodiment, including deleting data that is not conducive to model establishment, and non-structural Process data into structured data that can be easily analyzed. Next is to perform text preprocessing (step S705) and data preprocessing (step S707), perform the adoption, classify the sample (step S709), input the abnormal inference model (step S711), and repeat steps S709 and S711 as needed, The abnormal inference model should be verified based on the feedback information and the actual failure status, and the parameters should be modified when necessary (step S713), before the comparison table finally used to speculate the system abnormality is generated (step S715).

根據實施例,通過上述步驟建立的異常推論模型可用於預測輸出失效模式,在客戶端系統運作之初,應針對客戶端系統進行理解,包括需要定義一個系統的失效項目,確認一個系統的失效因子與相關項目,能基於系統中每個功能要求,分析其潛在失效模式,根據失效模式產生的原因和影響後果建立數據庫。接著是蒐集歷史經驗教訓,包括測試結果、分析數據、特定產品的售後數據,以輔助進行潛在失效模式分析。According to the embodiment, the abnormal inference model established through the above steps can be used to predict the output failure mode. At the beginning of the operation of the client system, the client system should be understood, including the need to define a system failure item and confirm the failure factor of a system With related projects, it can analyze the potential failure mode based on each functional requirement in the system, and establish a database based on the causes and impact consequences of the failure mode. The next step is to collect historical experience and lessons, including test results, analysis data, and after-sales data for specific products to assist in the analysis of potential failure modes.

關於對推論模型的評估,這是可以結合失效的影響,以評估失效的嚴重度和嚴重等級,還結合現行的預防措施評估發生頻率,以及現行的探測措施評估探測度。Regarding the evaluation of the inference model, this can be combined with the effect of failure to assess the severity and severity of the failure, as well as the frequency of occurrence of current preventive measures and the detection of current detection measures.

最後,優化異常推論模型,例如採取系列改進措施,根據措施實施結果情況重新評估發生頻率和探測度,從而降低總體風險,不斷循環優化直至RPN(AP)達到可以接受的範圍。Finally, optimize the abnormal inference model, for example, take a series of improvement measures, re-evaluate the occurrence frequency and detection degree according to the implementation of the measures, thereby reducing the overall risk, and continuously optimize the loop until the RPN (AP) reaches an acceptable range.

綜上所述,根據說明書描述關於推論系統或產品品質異常的智能系統的實施例,為鑑於傳統失效與影響判斷方法作業不遂而提出利用機器學習的智能方法進行自動歸納、分析、排除失效影響的方法,其中結合文字探勘與數據探勘能力,並且配合人(如專家)的經驗與創意建立的知識,以人工智能機器學習的技術反覆驗證與修正異常推論模型,達到事先預防系統異常的目標。In summary, according to the description, an embodiment of an inference system or an intelligent system with abnormal product quality is described. In view of the failure of the traditional failure and impact judgment methods, the intelligent method of machine learning is used to automatically summarize, analyze, and eliminate the effects of failure. The method, which combines the ability of text exploration and data exploration, and the knowledge established by the experience and creativity of people (such as experts), uses artificial intelligence machine learning technology to repeatedly verify and correct abnormal inference models to achieve the goal of preventing system abnormalities in advance.

以上所公開的內容僅為本新型的優選可行實施例,並非因此侷限本新型的申請專利範圍,所以凡是運用本新型說明書及圖式內容所做的等效技術變化,均包含於本新型的申請專利範圍內。The content disclosed above is only a preferred and feasible embodiment of the new model, and does not limit the scope of the patent application of the new model. Therefore, any equivalent technical changes made by using the description and drawings of the new model are included in the application of the new model. Within the scope of the patent.

10:推論系統或產品品質異常的智能系統 101:演算法模組 103:機器學習模組 105:模型建立模組 107:數據庫模組 111:客戶一 115:知識庫 112:客戶二 116:知識庫 113:客戶三 117:知識庫 20:知識庫 201:專家知識 202:歷史記錄 203:異常因子 204:對照表 21:數據採集 22:文字探勘 23:指標評分 24:異常診斷 25:優化追蹤 步驟S301~S311:為應用於推論系統或產品品質異常方法的文字探勘流程 步驟S401~S415:為演算法流程 步驟S501~S517:為選擇演算法的流程 步驟S601~S611:建立異常推論模型的流程 步驟S701~S715:將數據導入人工智能後運行異常推論的流程 10: Inference system or intelligent system with abnormal product quality 101: Algorithm module 103: Machine Learning Module 105: Model building module 107: Database module 111: Customer One 115: Knowledge Base 112: Customer 2 116: Knowledge Base 113: Customer Three 117: Knowledge Base 20: Knowledge base 201: Expert knowledge 202: History 203: Abnormal factor 204: comparison table 21: Data collection 22: Text exploration 23: Index score 24: Abnormal diagnosis 25: Optimized tracking Steps S301 to S311: a text exploration process applied to the inference system or product quality abnormality method Steps S401~S415: algorithm flow Steps S501-S517: flow for selecting algorithm Steps S601~S611: the process of establishing abnormal inference model Steps S701~S715: The process of running abnormal inference after importing data into artificial intelligence

圖1顯示推論系統或產品品質異常的智能系統架構實施例示意圖;FIG. 1 shows a schematic diagram of an embodiment of an intelligent system architecture that infers an abnormal quality of a system or product;

圖2顯示推論系統或產品品質異常的智能系統的實施例示意圖;2 shows a schematic diagram of an embodiment of an inference system or an intelligent system with abnormal product quality;

圖3所示應用於推論系統或產品品質異常的智能系統中運行的方法的文字探勘流程圖;Figure 3 shows the flow chart of the text exploration method applied to the method running in the inference system or the intelligent system with abnormal product quality;

圖4顯示運行在推論系統或產品品質異常目的的演算法流程實施例圖;FIG. 4 is a diagram showing an embodiment of an algorithm process running on an inference system or an abnormal purpose of product quality;

圖5顯示選擇運用在推論系統或產品品質異常的智能系統中的演算法的實施例流程圖;FIG. 5 shows a flowchart of an embodiment of an algorithm selected for use in an inference system or an intelligent system with abnormal product quality;

圖6顯示在推論系統或產品品質異常的智能系統中建立異常推論模型的實施例流程圖;以及6 shows a flowchart of an embodiment of establishing an abnormal inference model in an inference system or an intelligent system with abnormal product quality; and

圖7顯示將數據導入人工智能後運行異常推論的實施例流程圖。7 shows a flowchart of an embodiment of abnormal inference after data is imported into artificial intelligence.

10:推論系統或產品品質異常的智能系統 10: Inference system or intelligent system with abnormal product quality

101:演算法模組 101: Algorithm module

103:機器學習模組 103: Machine Learning Module

105:模型建立模組 105: Model building module

107:數據庫模組 107: Database module

111:客戶一 111: Customer One

115:知識庫 115: Knowledge Base

112:客戶二 112: Customer 2

116:知識庫 116: Knowledge Base

113:客戶三 113: Customer Three

117:知識庫 117: Knowledge Base

Claims (10)

一種推論系統或產品品質異常的智能系統,包括: 一演算法模組,其中備有多種機器學習演算法; 一機器學習模組,以其中之一機器學習演算法分析一客戶端系統提供的數據,並通過類神經網路進行學習與訓練; 一模型建立模組,根據該機器學習模組的訓練結果建立一異常推論模型;以及 一數據庫模組,該推論系統或產品品質異常的智能系統通過該數據庫模組向該客戶端系統搜尋數據,建立一知識庫; 其中該推論系統或產品品質異常的智能系統執行一推論系統或產品品質異常的智能方法,包括: 以選擇的該機器學習演算法,蒐集數據,並導入該知識庫; 對所蒐集的數據與該知識庫進行文字探勘; 針對經過文字探勘的數據進行大數據分析,學習其中數據之關聯性,建立該異常推論模型; 於該系統接收新數據時,輸入該異常推論模型,執行異常推論,並輸出一推論結果;以及 於接收回饋訊息後,驗證該機器學習演算法得出的該異常推論模型,以優化該異常推論模型。 An inference system or intelligent system with abnormal product quality, including: An algorithm module, which has a variety of machine learning algorithms; A machine learning module, using one of the machine learning algorithms to analyze the data provided by a client system, and learn and train through a neural network-like; A model building module, creating an abnormal inference model based on the training results of the machine learning module; and A database module, the inference system or the intelligent system with abnormal product quality searches the data from the client system through the database module to establish a knowledge base; The intelligent system in which the inference system or product quality is abnormal performs an intelligent method in which the inference system or product quality is abnormal, including: Collect the data with the selected machine learning algorithm and import it into the knowledge base; Perform text exploration on the collected data and the knowledge base; Perform big data analysis on the data after text exploration, learn the correlation of the data, and establish the abnormal inference model; When the system receives new data, input the abnormal inference model, perform abnormal inference, and output an inference result; and After receiving the feedback message, the abnormal inference model obtained by the machine learning algorithm is verified to optimize the abnormal inference model. 如請求項1所述的推論系統或產品品質異常的智能系統,其中該知識庫包括文本報告、專家文章、FMEA文件、影響該系統異常的各種資訊,以及該系統運作的資訊與環境資訊。The inference system or the intelligent system of abnormal product quality as described in claim 1, wherein the knowledge base includes text reports, expert articles, FMEA documents, various information that affects the abnormality of the system, and information on the operation of the system and environmental information. 如請求項2所述的推論系統或產品品質異常的智能系統,其中該知識庫記載的事項更包括一對照表。The inference system or the intelligent system with abnormal product quality as described in claim 2, wherein the items recorded in the knowledge base further include a comparison table. 如請求項3所述的推論系統或產品品質異常的智能系統,其中,為根據回饋的訊息與實際失效的狀況驗證該異常推論模型,並於需要時修改參數,產生用於推測系統異常的該對照表。The inference system or the intelligent system with abnormal product quality as described in claim 3, wherein the abnormal inference model is verified based on the feedback information and the actual failure status, and the parameters are modified as necessary to generate the Chart. 如請求項4所述的推論系統或產品品質異常的智能系統,其中該對照表用於對照異常解決方案之用,其中記載了各種異常信息,包括嚴重度、異常頻率與偵測到異常的比例。The inference system or the intelligent system of abnormal product quality as described in claim 4, wherein the comparison table is used to control the abnormal solution, which records various abnormal information, including the severity, the abnormal frequency and the proportion of detected abnormalities . 如請求項3所述的推論系統或產品品質異常的智能系統,其中,所蒐集的數據更包括由一失誤模式效應與關鍵性分析法所歸納分析得到的失效數據。The inference system or the intelligent system with abnormal product quality as described in claim 3, wherein the collected data further includes failure data obtained by induction analysis by a failure mode effect and criticality analysis method. 如請求項1所述的推論系統或產品品質異常的智能系統,其中該模型建立模組更驗證各機器學習演算法建立的各異常推論模型,再從中選擇較佳的機器學習演算法,以及執行評分與優化該異常推論模型。The inference system or the intelligent system with abnormal product quality as described in claim 1, wherein the model building module further verifies the abnormal inference models created by each machine learning algorithm, and then selects a better machine learning algorithm from it, and executes Scoring and optimizing the abnormal inference model. 如請求項7所述的推論系統或產品品質異常的智能系統,其中所述評分以一分類指標與一回歸指標對通過各異常推論模型產生的推論結果判斷適合所應用的該客戶端系統的機器學習演算法。The inference system or the intelligent system with abnormal product quality as described in claim 7, wherein the scoring uses a classification index and a regression index to judge the inference result generated by each abnormal inference model to be suitable for the machine of the client system applied Learning algorithms. 如請求項7所述的推論系統或產品品質異常的智能系統,其中優化該異常推論模型的目的為優化FMEA指標,包括優化風險優先序數或行動優先級至可以接受的範圍。The inference system or the intelligent system with abnormal product quality as described in claim 7, wherein the purpose of optimizing the abnormal inference model is to optimize FMEA indicators, including optimizing risk priority or action priority to an acceptable range. 如請求項1至9中任一項所述的推論系統或產品品質異常的智能系統,其中,於該推論系統或產品品質異常的智能方法中,對取得的數據進行文字探勘的步驟包括: 篩選並剔除不利建立該異常推論模型的數據; 將非結構化數據處理成結構化數據; 對接收之數據進行詞彙統一,建立一詞彙庫;以及 選取作為訓練樣本的數據,以通過訓練樣本建立該異常推論模型。 The inference system or the intelligent system with abnormal product quality as described in any one of claims 1 to 9, wherein in the intelligent system with the inferential system or product quality abnormality, the step of performing text exploration on the acquired data includes: Screen and remove data that is not favorable for the establishment of the abnormal inference model; Process unstructured data into structured data; Unify the vocabulary of the received data and establish a vocabulary; and Select the data as training samples to build the abnormal inference model through the training samples.
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI734456B (en) * 2020-04-29 2021-07-21 正修學校財團法人正修科技大學 Process capability evaluation method
TWI770534B (en) * 2020-06-19 2022-07-11 新加坡商鴻運科股份有限公司 Automatic machine learning system performance tuning method, device, electronic device and storage medium

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI734456B (en) * 2020-04-29 2021-07-21 正修學校財團法人正修科技大學 Process capability evaluation method
TWI770534B (en) * 2020-06-19 2022-07-11 新加坡商鴻運科股份有限公司 Automatic machine learning system performance tuning method, device, electronic device and storage medium

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