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TWM584948U - Personalized financial product recommendation system - Google Patents

Personalized financial product recommendation system Download PDF

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Publication number
TWM584948U
TWM584948U TW108207392U TW108207392U TWM584948U TW M584948 U TWM584948 U TW M584948U TW 108207392 U TW108207392 U TW 108207392U TW 108207392 U TW108207392 U TW 108207392U TW M584948 U TWM584948 U TW M584948U
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information
customized
host
recommendation system
financial product
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TW108207392U
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Chinese (zh)
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杜玨賢
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合作金庫商業銀行股份有限公司
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Priority to TW108207392U priority Critical patent/TWM584948U/en
Publication of TWM584948U publication Critical patent/TWM584948U/en

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

A personalized financial product recommendation system includes a first host. The first host includes a storage device, a transmission device, and a processor. The transmission device is configured to receive at least one personalized information of the user. The storage device stores a preference analysis module and a customer database, in which the customer database contains the personalized information received from the transmission device. The processor is electrically connected to the storage device and the transmission device, and the processor is configured to execute the preference analysis module to generate a predicted product preference data according to the personalized information.

Description

客製化金融商品推薦系統 Customized financial product recommendation system

本新型是有關於一種客製化金融商品推薦系統。 The present invention relates to a customized financial product recommendation system.

一般而言,為了刺激客戶購買諸如基金或外幣存款等金融商品,各種金融商品廣告通常放在銀行網站的頁面上來吸引客戶點擊和購買。在以往,頁面上的廣告大多是隨機選擇及顯示,因此客戶往往對於所顯示的廣告根本不感興趣。這樣亂槍打鳥的方式不但造成廣告的成效低落,也浪費了很多資源。 Generally, in order to stimulate customers to purchase financial products such as funds or foreign currency deposits, various financial product advertisements are usually placed on the pages of bank websites to attract customers to click and buy. In the past, most of the ads on the page were randomly selected and displayed, so customers were often not at all interested in the ads displayed. This method of shooting birds in a random way not only results in low advertising effectiveness, but also wastes a lot of resources.

因此,如何選擇客戶感興趣的廣告內容,並將挑選過的廣告置於銀行網站的頁面上,以節省網路行銷成本及提高行銷成果已然成為相關領域人員所共同努力的目標。 Therefore, how to choose the advertising content that customers are interested in and place the selected advertisements on the pages of the bank's website to save online marketing costs and improve marketing results has become the goal of people in related fields.

本新型之一態樣係提供一種客製化金融商品推薦系統。客製化金融商品推薦系統包括第一主機,且第一主機包括儲存裝置、傳輸裝置、以及處理器。傳輸裝置用以接收使用者之至少一個個人化資訊。儲存裝置儲存一偏好分析 模組及一客戶資料庫,其中客戶資料庫包含從傳輸裝置接收的個人化資訊。處理器電性連接至儲存裝置及傳輸裝置,且處理器用以執行偏好分析模組,以根據個人化資訊產生一預測商品偏好資料。 One aspect of the new model is a customized financial product recommendation system. The customized financial product recommendation system includes a first host, and the first host includes a storage device, a transmission device, and a processor. The transmission device is used to receive at least one personal information of the user. Storage device preference analysis A module and a customer database, wherein the customer database contains personalized information received from the transmission device. The processor is electrically connected to the storage device and the transmission device, and the processor is configured to execute a preference analysis module to generate predicted commodity preference data according to the personalized information.

於一實施方式中,客製化金融商品推薦系統更包括一第二主機。第二主機設置以與傳輸裝置建立第一通訊連結,並包含一資訊收集模組,其中資訊收集模組用以收集使用者之個人化資訊。 In one embodiment, the customized financial product recommendation system further includes a second host. The second host is configured to establish a first communication link with the transmission device, and includes an information collection module, wherein the information collection module is used to collect user's personalized information.

於一實施方式中,第二主機包含金控公司伺服器或社群網站伺服器。 In one embodiment, the second host includes a financial control company server or a social network server.

於一實施方式中,個人化資訊包含瀏覽的商品、瀏覽次數、停留時間或上述之組合。 In one embodiment, the personalized information includes the products viewed, the number of views, the dwell time, or a combination thereof.

於一實施方式中,瀏覽的商品包含活存、定存、外匯、信用卡、基金、股票或貸款。 In one embodiment, the products viewed include live deposit, fixed deposit, foreign exchange, credit cards, funds, stocks, or loans.

於一實施方式中,客製化金融商品推薦系統,更包括一客戶端主機。客戶端主機設置以與第二主機建立第二通訊連結,其中使用者通過客戶端主機獲取第二主機所提供的金融資訊,同時將使用者之個人化資訊回饋給資訊收集模組。 In one embodiment, the customized financial product recommendation system further includes a client host. The client host is configured to establish a second communication link with the second host, wherein the user obtains the financial information provided by the second host through the client host, and at the same time returns the user's personalized information to the information collection module.

於一實施方式中,第二主機更包含一金融商品資訊平台,且使用者係通過金融商品資訊平台獲取金融資訊。 In one embodiment, the second host further includes a financial commodity information platform, and the user obtains financial information through the financial commodity information platform.

於一實施方式中,第二主機更包含一客製化廣告模組,客製化廣告模組根據預測商品偏好資料產生至少一 個客製化行銷資訊,而至少一個客製化行銷資訊通過金融商品資訊平台提供給使用者。 In an embodiment, the second host further includes a customized advertising module, and the customized advertising module generates at least one based on predicted product preference data. Customized marketing information, and at least one customized marketing information is provided to users through the financial commodity information platform.

於一實施方式中,至少一個客製化行銷資訊包含金融商品廣告、優惠訊息、活動資訊或上述之組合。 In one embodiment, the at least one customized marketing information includes financial product advertisements, preferential information, event information, or a combination thereof.

於一實施方式中,第二主機更包含一電子帳單產生模組,電子帳單產生模組用以產生一電子帳單,其中至少一個客製化行銷資訊被附加於電子帳單。 In one embodiment, the second host further includes an electronic bill generation module. The electronic bill generation module is used to generate an electronic bill, and at least one customized marketing information is attached to the electronic bill.

由上述實施方式可知,本揭示內容的客製化金融商品推薦系統產生客戶較可能感興趣之商品的客製化行銷資訊。與隨機選擇及顯示廣告相比,客製化金融商品推薦系統產生的客製化行銷資訊較具精準度,從而可吸引客戶點擊和購買。此外,當客戶接收到自己感興趣的廣告內容時,較不易引起因廣告而產生的排斥感,無形中增加了購買意願。 It can be known from the above embodiments that the customized financial product recommendation system of the present disclosure generates customized marketing information of products that customers are more likely to be interested in. Compared with the random selection and display of advertisements, the customized marketing information generated by the customized financial product recommendation system is more accurate, which can attract customers to click and buy. In addition, when customers receive advertising content that they are interested in, it is less likely to cause a sense of rejection due to the advertisement, which increases purchase willingly.

以下將以實施方式對上述之說明作詳細的描述,並對本新型之技術方案提供更進一步的解釋。 The above description will be described in detail in the following embodiments, and further explanation will be provided for the novel technical solution.

為讓本新型之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附符號之說明如下: In order to make the above and other objects, features, advantages and embodiments of the present invention more comprehensible, the description of the attached symbols is as follows:

10‧‧‧客製化金融商品推薦系統 10‧‧‧Customized financial commodity recommendation system

20‧‧‧方法 20‧‧‧Method

100‧‧‧第一主機 100‧‧‧ the first host

110‧‧‧儲存裝置 110‧‧‧Storage device

111‧‧‧偏好分析模組 111‧‧‧Preference Analysis Module

112‧‧‧客戶資料庫 112‧‧‧Customer database

120‧‧‧處理器 120‧‧‧ processor

130‧‧‧傳輸裝置 130‧‧‧Transmission device

200‧‧‧第二主機 200‧‧‧Second Host

210‧‧‧金融商品資訊平台 210‧‧‧ Financial Commodity Information Platform

220‧‧‧資訊收集模組 220‧‧‧Information Collection Module

230‧‧‧客製化廣告模組 230‧‧‧Customized Advertising Module

240‧‧‧交易記錄模組 240‧‧‧Transaction Record Module

250‧‧‧電子帳單產生模組 250‧‧‧Electronic bill generation module

300‧‧‧客戶端主機 300‧‧‧Client Host

L1、L2‧‧‧通訊連結 L1, L2‧‧‧ communication link

S1~S9‧‧‧步驟 Steps S1 ~ S9‧‧‧‧

為讓本新型之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下: In order to make the above and other objects, features, advantages and embodiments of the present invention more comprehensible, the description of the drawings is as follows:

第1圖繪示根據本揭示內容之一實施方式的客製化金融商品推薦系統的方塊圖。 FIG. 1 is a block diagram of a customized financial product recommendation system according to an embodiment of the present disclosure.

第2圖~第3圖繪示根據本揭示內容之一實施方式的客製化金融商品推薦系統的運作方法的流程圖。 FIG. 2 to FIG. 3 are flowcharts illustrating an operation method of a customized financial product recommendation system according to an embodiment of the present disclosure.

為了使本新型之敘述更加詳盡與完備,可參照所附之圖式及以下所述各種實施例,圖式中相同之號碼代表相同或相似之元件。另一方面,眾所週知的元件與步驟並未描述於實施例中,以避免對本新型造成不必要的限制。 In order to make the description of the new model more detailed and complete, reference may be made to the accompanying drawings and various embodiments described below. The same numbers in the drawings represent the same or similar elements. On the other hand, well-known elements and steps are not described in the embodiments to avoid unnecessary restrictions on the present invention.

請參照第1圖,第1圖繪示根據本揭示內容之一實施方式的客製化金融商品推薦系統10的方塊圖。如第1圖所示,客製化金融商品推薦系統10包括第一主機100、第二主機200、以及客戶端主機300。具體地,第一主機100包括儲存裝置110、處理器120、以及傳輸裝置130。在連接關係上,處理器120電性連接至儲存裝置110及傳輸裝置130。 Please refer to FIG. 1. FIG. 1 illustrates a block diagram of a customized financial product recommendation system 10 according to an embodiment of the present disclosure. As shown in FIG. 1, the customized financial product recommendation system 10 includes a first host 100, a second host 200, and a client host 300. Specifically, the first host 100 includes a storage device 110, a processor 120, and a transmission device 130. In terms of connection, the processor 120 is electrically connected to the storage device 110 and the transmission device 130.

儲存裝置110儲存一偏好分析模組111及一客戶資料庫112。在一些實施例中,儲存裝置110可為硬碟、快閃記憶體或其他記錄媒體,但不以此為限。客戶資料庫112包含客戶的至少一個個人化資訊。在一些實施例中,所述個人化資訊包含客戶所瀏覽的商品、瀏覽次數、停留時間或上述之組合。應理解的是,所述個人化資訊係通過第二主機200獲取,並傳送至第一主機100以儲存於儲存裝置110中,稍後將詳細描述。 The storage device 110 stores a preference analysis module 111 and a customer database 112. In some embodiments, the storage device 110 may be a hard disk, a flash memory, or other recording media, but is not limited thereto. The customer database 112 contains at least one personalized information of a customer. In some embodiments, the personalized information includes a product viewed by the customer, the number of views, the dwell time, or a combination thereof. It should be understood that the personalized information is acquired through the second host 200 and transmitted to the first host 100 for storage in the storage device 110, which will be described in detail later.

傳輸裝置130用以接收所述個人化資訊,從而將所述個人化資訊儲存至客戶資料庫112。在一些實施例中,傳輸裝置130可為無線收發器、網路卡或其他通訊裝 置,但不以此為限。 The transmission device 130 is configured to receive the personalized information, and thereby store the personalized information in the customer database 112. In some embodiments, the transmission device 130 may be a wireless transceiver, a network card or other communication device. Set, but not limited to this.

處理器120用以執行偏好分析模組111。當偏好分析模組111被執行時,偏好分析模組111根據客戶的個人化資訊,產生一預測商品偏好資料。所述預測商品偏好資料之後被傳送至第二主機200,以產生客製化行銷資訊(例如廣告、優惠訊息),稍後將詳細描述。在一些實施例中,處理器120可為中央處理器、微控制器或其他電路,但不以此為限。 The processor 120 is configured to execute a preference analysis module 111. When the preference analysis module 111 is executed, the preference analysis module 111 generates predicted product preference data according to the customer's personalized information. The predicted product preference data is then transmitted to the second host 200 to generate customized marketing information (eg, advertisements, discount messages), which will be described in detail later. In some embodiments, the processor 120 may be a central processing unit, a microcontroller, or other circuits, but is not limited thereto.

第二主機200設置以與傳輸裝置130建立一第一通訊連結L1。從而,所述個人化資訊及預測商品偏好資料可通過此通訊連結L1傳遞。具體地,第二主機200包含金融商品資訊平台210、資訊收集模組220、客製化廣告模組230、以及交易記錄模組240。 The second host 200 is configured to establish a first communication link L1 with the transmission device 130. Therefore, the personalized information and predicted product preference data can be transmitted through this communication link L1. Specifically, the second host 200 includes a financial commodity information platform 210, an information collection module 220, a customized advertisement module 230, and a transaction record module 240.

在一些實施例中,第二主機200例如是金控公司伺服器或社群網站伺服器等,但不以此為限。舉例來說,在第二主機200是金控公司伺服器的實施例中,金融商品資訊平台210可為提供客戶各種金融資訊之銀行網站。所述金融資訊包含活存、定存、外匯、信用卡、基金、股票或貸款等資訊,但不以此為限。 In some embodiments, the second host 200 is, for example, a server of a financial control company or a server of a social networking site, but is not limited thereto. For example, in the embodiment where the second host 200 is a server of a financial control company, the financial commodity information platform 210 may be a bank website that provides various financial information for customers. The financial information includes, but is not limited to, living deposit, fixed deposit, foreign exchange, credit cards, funds, stocks, or loans.

資訊收集模組220用以收集使用者(即客戶)之個人化資訊。如前所述,所述個人化資訊係通過第二主機200獲取,並傳送至第一主機100以儲存於儲存裝置110中。詳言之,當使用者通過第二主機200的金融商品資訊平台210來獲取金融資訊時,使用者之個人化資訊將同時回饋 給資訊收集模組220。舉例而言,使用者通過銀行網站獲取金融資訊時,使用者之個人化資訊(例如使用者瀏覽的商品、瀏覽次數、停留時間等資訊)被資訊收集模組220收集起來,並傳送至第一主機100。所述使用者瀏覽的商品可包含金融商品資訊平台210所提供之各種金融資訊(例如活存、定存、外匯、信用卡、基金、股票或貸款等)。 The information collection module 220 is used to collect personal information of users (ie customers). As mentioned above, the personalized information is obtained through the second host 200 and transmitted to the first host 100 for storage in the storage device 110. In detail, when the user obtains financial information through the financial commodity information platform 210 of the second host 200, the user's personalized information will be fed back at the same time To the information collection module 220. For example, when a user obtains financial information through a bank website, the user's personal information (such as information about the product viewed by the user, the number of views, and the length of stay) is collected by the information collection module 220 and transmitted to the first Host 100. The commodities browsed by the user may include various financial information (such as live deposit, fixed deposit, foreign exchange, credit card, fund, stock, or loan, etc.) provided by the financial commodity information platform 210.

客製化廣告模組230用以根據所述預測商品偏好資料,產生至少一個客製化行銷資訊。詳言之,當偏好分析模組111產生使用者的預測商品偏好資料,並將其傳送至第二主機200後,客製化廣告模組230根據該預測商品偏好資料,產生客製化行銷資訊。由於預測商品偏好資料是通過分析使用者所瀏覽的商品、瀏覽次數、停留時間等個人化資訊所產生,因此客製化廣告模組230產生的客製化行銷資訊通常是使用者感興趣的,並且能吸引到使用者點擊和購買。在一些實施例中,客製化行銷資訊包含金融商品廣告、優惠訊息、活動資訊或上述之組合,但不以此為限。之後,當使用者再次連結至金融商品資訊平台210時,可通過金融商品資訊平台210提供客製化行銷資訊給使用者,以吸引使用者點擊和購買。例如,在使用者瀏覽銀行網站時,播放金融商品廣告,或呈現優惠訊息於頁面上。 The customized advertising module 230 is configured to generate at least one customized marketing information according to the predicted product preference data. In detail, when the preference analysis module 111 generates predicted product preference data of the user and transmits it to the second host 200, the customized advertising module 230 generates customized marketing information based on the predicted product preference data. . Since the predicted product preference data is generated by analyzing personal information such as the product viewed by the user, the number of views, and the dwell time, the customized marketing information generated by the customized advertising module 230 is usually of interest to the user. And can attract users to click and buy. In some embodiments, the customized marketing information includes financial product advertisements, preferential information, event information, or a combination thereof, but is not limited thereto. After that, when the user is connected to the financial product information platform 210 again, customized marketing information can be provided to the user through the financial product information platform 210 to attract users to click and purchase. For example, when a user browses a bank website, a financial product advertisement is played, or a preferential message is displayed on the page.

交易記錄模組240用以記錄使用者之交易資訊。在一些實施例中,交易資訊包含交易商品種類(例如活存、定存、外匯、信用卡、基金、股票或貸款等)、交易時間等。詳細而言,當使用者通過第二主機200的金融商品資 訊平台210來進行金融商品交易時(例如申請信貸或房貸),使用者之交易資訊將被交易記錄模組240記錄,並傳送至第一主機100。接著,該交易資訊被儲存至第一主機100的客戶資料庫112中。據此,偏好分析模組111除了根據前述之客戶的個人化資訊之外,還根據該交易資訊來產生預測商品偏好資料。舉例來說,客戶曾經在金融商品資訊平台210進行房貸申請,因此交易記錄模組240將該客戶之房貸申請的交易資訊記錄下來,並在傳送至第一主機100後儲存於客戶資料庫112中。接著,偏好分析模組111根據該房貸申請的交易資訊產生的預測商品偏好資料被傳送至第二主機200。客製化廣告模組230根據該預測商品偏好資料,可產生關於房貸相關保險等之客製化行銷資訊。 The transaction record module 240 is used to record user transaction information. In some embodiments, the transaction information includes the type of the transaction product (eg, live deposit, fixed deposit, foreign exchange, credit card, fund, stock or loan, etc.), transaction time, and the like. In detail, when the user passes the financial commodity information of the second host 200 When the information platform 210 performs a financial commodity transaction (such as applying for a credit or a home loan), the user's transaction information will be recorded by the transaction record module 240 and transmitted to the first host 100. Then, the transaction information is stored in the customer database 112 of the first host 100. Accordingly, the preference analysis module 111 generates predicted product preference data based on the transaction information in addition to the aforementioned personalized information of the customer. For example, a customer has made a mortgage application on the financial commodity information platform 210, so the transaction record module 240 records the transaction information of the customer's mortgage application and stores it in the customer database 112 after transmitting to the first host 100 . Then, the preference analysis module 111 transmits the predicted commodity preference data generated according to the transaction information of the mortgage application to the second host 200. The customized advertising module 230 can generate customized marketing information about mortgage-related insurance and the like based on the predicted commodity preference data.

客戶端主機300設置以與第二主機200建立一第二通訊連結L2。在一些實施例中,客戶端主機300為電子裝置,例如個人電腦、筆記型電腦、平板電腦或手機等,但不以此為限。具體地,使用者可通過客戶端主機300,連結至金融商品資訊平台210,以獲取金融商品資訊平台210提供的各種金融資訊(例如活存、定存、外匯、信用卡、基金、股票或貸款等)。 The client host 300 is configured to establish a second communication link L2 with the second host 200. In some embodiments, the client host 300 is an electronic device, such as a personal computer, a notebook computer, a tablet computer, or a mobile phone, but is not limited thereto. Specifically, the user can connect to the financial commodity information platform 210 through the client host 300 to obtain various financial information provided by the financial commodity information platform 210 (such as live deposit, fixed deposit, foreign exchange, credit cards, funds, stocks, or loans, etc. ).

在一些實施方式中,第二主機200還包含一電子帳單產生模組250。詳言之,電子帳單產生模組250用以產生電子帳單(例如信用卡帳單)。使用者可通過連結至金融商品資訊平台210來瀏覽或下載該電子帳單。或者,可通過電子郵件將該電子帳單夾帶寄送至客戶的電子郵件地 址。在本新型的某些實施方式中,所產生的客製化行銷資訊被附加於電子帳單,以吸引客戶點擊和購買。例如,在電子帳單中放置客戶感興趣的金融商品廣告及優惠訊息。 In some embodiments, the second host 200 further includes an electronic bill generation module 250. In detail, the electronic bill generation module 250 is used to generate an electronic bill (such as a credit card bill). The user can browse or download the electronic bill by linking to the financial commodity information platform 210. Alternatively, the e-bill can be emailed to the customer's email address site. In some embodiments of the present invention, the customized marketing information generated is appended to an electronic bill to attract customers to click and purchase. For example, placing financial product advertisements and offers of interest to customers on electronic bills.

為了詳加敘述客製化金融商品推薦系統10的運作方式,以下將搭配第2圖~第3圖來做說明。第2圖~第3圖繪示客製化金融商品推薦系統的運作方法20的流程圖。應瞭解到,在第2圖~第3圖中所提及的步驟,除特別敘明其順序者外,均可依實際需要調整其前後順序,亦可同時或部分同時執行,甚至可增加額外步驟或省略部份步驟。 In order to describe the operation mode of the customized financial product recommendation system 10 in detail, the following description will be made with reference to FIGS. 2 to 3. FIG. 2 to FIG. 3 are flowcharts showing the operation method 20 of the customized financial product recommendation system. It should be understood that the steps mentioned in Figures 2 to 3 can be adjusted according to actual needs, except for those that are specifically described in order. They can also be performed simultaneously or partially at the same time. Steps or omit some steps.

首先,請同時參照第1圖~第3圖,於步驟S1中,客戶通過客戶端主機300連結至金融商品資訊平台210,瀏覽並獲取各種金融資訊(例如活存、定存、外匯、信用卡、基金、股票或貸款等)。 First, please refer to FIGS. 1 to 3 at the same time. In step S1, the client connects to the financial commodity information platform 210 through the client host 300 to browse and obtain various financial information (such as live deposit, fixed deposit, foreign exchange, credit card, Funds, stocks or loans, etc.).

接下來,於步驟S2中,資訊收集模組220收集客戶的個人化資訊(例如客戶瀏覽的商品、瀏覽次數、停留時間等資訊)。具體地,當客戶連結至金融商品資訊平台210來獲取金融資訊時,其個人化資訊將同時回饋給資訊收集模組220。 Next, in step S2, the information collection module 220 collects personal information of the customer (for example, information about the product browsed by the customer, the number of views, and the stay time). Specifically, when the customer is connected to the financial commodity information platform 210 to obtain financial information, his personal information will be fed back to the information collection module 220 at the same time.

接著,於步驟S3中,個人化資訊傳送至第一主機100,並儲存於客戶資料庫112。 Next, in step S3, the personalized information is transmitted to the first host 100 and stored in the customer database 112.

在步驟S4中,處理器120執行偏好分析模組111,以產生預測商品偏好資料。具體地,當偏好分析模組111被執行時,偏好分析模組111根據客戶的個人化資訊,產生預測商品偏好資料。 In step S4, the processor 120 executes the preference analysis module 111 to generate predicted commodity preference data. Specifically, when the preference analysis module 111 is executed, the preference analysis module 111 generates predicted product preference data according to the personalized information of the customer.

接著,於步驟S5中,預測商品偏好資料傳送至第二主機200。 Next, in step S5, the predicted commodity preference data is transmitted to the second host 200.

接下來,於步驟S6中,客製化廣告模組230根據預測商品偏好資料,產生客製化行銷資訊(例如金融商品廣告、優惠訊息、活動資訊或上述之組合)。 Next, in step S6, the customized advertising module 230 generates customized marketing information (such as financial product advertisements, preferential information, event information, or a combination thereof) according to the predicted product preference data.

在步驟S7中,通過金融商品資訊平台210提供客製化行銷資訊給客戶。具體地,當客戶通過客戶端主機300連結至金融商品資訊平台210時,提供該客製化行銷資訊給客戶。例如,在客戶瀏覽銀行網站時,播放金融商品廣告,或呈現優惠訊息於頁面上。 In step S7, the customized marketing information is provided to the customer through the financial commodity information platform 210. Specifically, when the customer is connected to the financial commodity information platform 210 through the client host 300, the customized marketing information is provided to the customer. For example, when a customer browses a bank website, a financial product advertisement is played, or a preferential message is presented on the page.

在第二主機200還包含電子帳單產生模組250的一些實施方式中,方法20還包含步驟S8~S9。步驟S8接續步驟S6,在步驟S8中,電子帳單產生模組250產生電子帳單,且客製化行銷資訊被附加於此電子帳單。 In some embodiments where the second host 200 further includes an electronic bill generation module 250, the method 20 further includes steps S8 to S9. Step S8 is followed by step S6. In step S8, the electronic bill generation module 250 generates an electronic bill, and the customized marketing information is attached to the electronic bill.

接下來,於步驟S9中,客戶通過連結至金融商品資訊平台210,或通過接收電子郵件來瀏覽或下載該電子帳單。 Next, in step S9, the customer browses or downloads the electronic bill by linking to the financial commodity information platform 210 or by receiving an email.

茲舉下列實施例來詳細說明本揭示內容的客製化金融商品推薦系統的運作方法。然而,下列實施例並非用以限制本揭示內容。另外,閱讀下列實施例時,請同時參照第1圖,以更詳細地理解本揭示內容。 The following embodiments are described in detail to describe the operation method of the customized financial product recommendation system of the present disclosure. However, the following examples are not intended to limit the present disclosure. In addition, when reading the following examples, please also refer to FIG. 1 to understand the present disclosure in more detail.

實施例1Example 1

A小姐通過手機(即客戶端主機300),連結至架設於第二主機200的金控公司網站(即金融商品資訊平台 210),並點擊、瀏覽外幣匯率、外幣定存等相關資訊。資訊收集模組220收集A小姐所瀏覽的商品、瀏覽次數、停留時間等個人化資訊,並傳送至第一主機100以儲存至客戶資料庫112。處理器120執行偏好分析模組111,以根據A小姐所瀏覽的商品(外幣匯率、外幣定存)、瀏覽次數、停留時間等個人化資訊,產生預測商品偏好資料。預測商品偏好資料接著傳送至第二主機200,並且客製化廣告模組230根據預測商品偏好資料,產生關於外匯、外幣定存等之客製化行銷資訊。之後,A小姐再次連結至第二主機200的金控公司網站時,在該網站上,播放外匯及外幣定存之廣告,或呈現外匯及外幣定存之優惠訊息於頁面上。 Ms. A is connected to the website of the financial control company (that is, the financial commodity information platform) set up on the second host 200 through her mobile phone (ie the client host 300). 210), and click to browse foreign currency exchange rate, foreign currency fixed deposit and other related information. The information collection module 220 collects personalized information such as the products browsed by Ms. A, the number of views, and the dwell time, and transmits the personalized information to the first host 100 for storage in the customer database 112. The processor 120 executes a preference analysis module 111 to generate predicted commodity preference data based on personalized information such as the commodity (foreign currency exchange rate, foreign currency fixed deposit), number of views, and dwell time browsed by Miss A. The predicted commodity preference data is then transmitted to the second host 200, and the customized advertising module 230 generates customized marketing information on foreign exchange, foreign currency fixed deposit, etc. based on the predicted commodity preference data. Afterwards, when Miss A was again connected to the website of the financial control company of the second host 200, the website displayed advertisements of foreign exchange and foreign currency deposits, or presented preferential messages of foreign exchange and foreign currency deposits on the page.

實施例2Example 2

B小姐通過手機(即客戶端主機300),連結至本行FACEBOOK粉絲團(即金融商品資訊平台210),並點擊、瀏覽基金等相關資訊。接下來,類似於實施例1,資訊收集模組220、偏好分析模組111、以及客製化廣告模組230分別收集B小姐的個人化資訊,產生預測商品偏好資料,以及產生關於基金之客製化行銷資訊。之後,B小姐連結至金控公司網站時,在該網站上,播放基金廣告,或呈現基金專案內容。基金專案內容可為依照B小姐的風險評估測驗結果所推薦之基金,並在網站上提供交易連結按鈕(已設定好基金代碼、扣帳帳號等),提高促銷商品能見度及成交率。 Ms. B, via her mobile phone (ie client host 300), connects to her bank's Facebook account (ie, financial product information platform 210) and clicks to browse funds and other related information. Next, similar to Embodiment 1, the information collection module 220, preference analysis module 111, and customized advertising module 230 collect personal information of Miss B, generate predicted product preference data, and generate customers about the fund. Customized marketing information. Later, when Ms. B was linked to the website of the financial control company, she displayed fund advertisements or presented fund project content on the website. The contents of the fund project can be the fund recommended according to the risk assessment test results of Miss B, and a transaction link button (the fund code, debit account number, etc.) has been provided on the website to improve the visibility and transaction rate of the promotional products.

實施例3Example 3

C先生通過平板電腦(即客戶端主機300),連結至架設於第二主機200的金控公司網站(即金融商品資訊平台210),並操作人民幣定存。接下來,類似於實施例1,資訊收集模組220、偏好分析模組111、以及客製化廣告模組230分別收集C先生的個人化資訊,產生預測商品偏好資料,以及產生關於人民幣定存之客製化行銷資訊。之後,C先生再次連結至金控公司網站時,在該網站上,呈現人民幣定存的優惠專案內容,並提供相關專案連結按鈕(已設定好利率、金額、外幣入扣帳帳號等條件),提高促銷商品能見度及成交率。 Mr. C uses a tablet computer (ie, client host 300) to connect to the website of the financial control company (ie, financial product information platform 210) set up on the second host 200, and operates RMB fixed deposit. Next, similar to Embodiment 1, the information collection module 220, preference analysis module 111, and customized advertising module 230 respectively collect Mr. C's personalized information, generate predicted product preference data, and generate fixed deposits about RMB. Customized marketing information. After that, when Mr. C linked to the website of the financial control company again, on that website, the preferential project content of RMB fixed deposit was presented, and related project link buttons were provided (the interest rate, amount, foreign currency credit account number and other conditions have been set), Improve the visibility and turnover of promotional items.

綜上所述,本新型之客製化金融商品推薦系統收集客戶所瀏覽的商品、瀏覽次數、停留時間等個人化資訊,再經由偏好分析模組及客製化廣告模組產生客戶較可能感興趣之商品的客製化行銷資訊。與先前技術所述之隨機選擇及顯示廣告相比,本新型之客製化金融商品推薦系統產生的客製化行銷資訊較具精準度,從而可吸引客戶點擊。此外,當客戶接收到自己感興趣的廣告內容時,較不易引起因廣告而產生的排斥感,無形中增加了購買意願。 In summary, this new type of customized financial product recommendation system collects personal information such as the products viewed by customers, the number of times viewed, and the dwell time, and then generates a more likely customer feeling through the preference analysis module and customized advertising module. Customized marketing information for products of interest. Compared with the random selection and display advertisements described in the previous technology, the customized marketing information generated by the new customized financial product recommendation system is more accurate, which can attract customers to click. In addition, when customers receive advertising content that they are interested in, it is less likely to cause a sense of rejection due to the advertisement, which increases purchase willingly.

雖然本新型已以實施方式揭露如上,然其並非用以限定本新型,任何熟習此技藝者,於不脫離本新型之精神和範圍內,當可作各種之更動與潤飾,因此本新型之保護範圍當視後附之申請專利範圍所界定者為準。 Although the new model has been disclosed as above, it is not intended to limit the new model. Any person skilled in the art can make various modifications and retouches without departing from the spirit and scope of the new model. Therefore, the new model is protected. The scope shall be determined by the scope of the attached patent application.

Claims (10)

一種客製化金融商品推薦系統,包括:一第一主機,包括:一傳輸裝置,用以接收使用者之至少一個個人化資訊;一儲存裝置,儲存一偏好分析模組及一客戶資料庫,其中該客戶資料庫包含從該傳輸裝置接收的該個人化資訊;以及一處理器,電性連接至該儲存裝置及該傳輸裝置,用以執行該偏好分析模組,以根據該個人化資訊產生一預測商品偏好資料。 A customized financial commodity recommendation system includes: a first host, including: a transmission device for receiving at least one personal information of a user; a storage device for storing a preference analysis module and a customer database, The customer database includes the personalized information received from the transmission device; and a processor electrically connected to the storage device and the transmission device for executing the preference analysis module to generate the personalization information based on the personalized information. -Predicted commodity preference data. 如申請專利範圍第1項之客製化金融商品推薦系統,更包括:一第二主機,設置以與該傳輸裝置建立一第一通訊連結,並包含一資訊收集模組,其中該資訊收集模組用以收集使用者之該個人化資訊。 For example, the customized financial product recommendation system for item 1 of the patent application scope further includes: a second host configured to establish a first communication link with the transmission device, and including an information collection module, wherein the information collection module The team collects this personalized information from users. 如申請專利範圍第2項之客製化金融商品推薦系統,其中該第二主機包含金控公司伺服器或社群網站伺服器。 For example, the application for a customized financial product recommendation system in the second scope of the patent application, wherein the second host includes a financial control company server or a social networking site server. 如申請專利範圍第2項之客製化金融商品推薦系統,其中該個人化資訊包含瀏覽的商品、瀏覽次數、停留時間或上述之組合。 For example, the customized financial product recommendation system for item 2 of the patent application scope, wherein the personalized information includes the product viewed, the number of times viewed, the dwell time, or a combination thereof. 如申請專利範圍第4項之客製化金融商品推薦系統,其中該瀏覽的商品包含活存、定存、外匯、信用卡、基金、股票或貸款。 For example, if you apply for a customized financial product recommendation system in item 4 of the patent scope, the browsed products include live deposit, fixed deposit, foreign exchange, credit cards, funds, stocks, or loans. 如申請專利範圍第2項之客製化金融商品推薦系統,更包括:一客戶端主機,設置以與該第二主機建立一第二通訊連結,其中使用者通過該客戶端主機獲取該第二主機所提供的金融資訊,同時將使用者之該個人化資訊回饋給該資訊收集模組。 For example, the customized financial product recommendation system for item 2 of the patent application scope further includes: a client host configured to establish a second communication link with the second host, wherein a user obtains the second through the client host The financial information provided by the host computer, and at the same time, the personal information of the user is fed back to the information collection module. 如申請專利範圍第6項之客製化金融商品推薦系統,其中該第二主機更包含一金融商品資訊平台,且使用者係通過該金融商品資訊平台獲取該金融資訊。 For example, the customized financial product recommendation system for item 6 of the patent scope, wherein the second host further includes a financial product information platform, and the user obtains the financial information through the financial product information platform. 如申請專利範圍第7項之客製化金融商品推薦系統,其中該第二主機更包含一客製化廣告模組,該客製化廣告模組根據該預測商品偏好資料產生至少一個客製化行銷資訊,而該至少一個客製化行銷資訊通過該金融商品資訊平台提供給使用者。 For example, the customized financial product recommendation system for item 7 of the patent scope, wherein the second host further includes a customized advertising module, and the customized advertising module generates at least one customized product based on the predicted product preference data. Marketing information, and the at least one customized marketing information is provided to the user through the financial commodity information platform. 如申請專利範圍第8項之客製化金融商品推薦系統,其中該至少一個客製化行銷資訊包含金融商品廣告、優惠訊息、活動資訊或上述之組合。 For example, the customized financial product recommendation system for item 8 of the patent scope, wherein the at least one customized marketing information includes financial product advertisements, preferential information, event information, or a combination thereof. 如申請專利範圍第8項之客製化金融商品推薦系統,其中該第二主機更包含一電子帳單產生模組,該電子帳單產生模組用以產生一電子帳單,其中該至少一個客製化行銷資訊被附加於該電子帳單。 For example, the customized financial product recommendation system for item 8 of the patent scope, wherein the second host further includes an electronic bill generation module, the electronic bill generation module is used to generate an electronic bill, wherein the at least one Customized marketing information is attached to the electronic bill.
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