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TWM580724U - Process robot management system - Google Patents

Process robot management system Download PDF

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Publication number
TWM580724U
TWM580724U TW108202234U TW108202234U TWM580724U TW M580724 U TWM580724 U TW M580724U TW 108202234 U TW108202234 U TW 108202234U TW 108202234 U TW108202234 U TW 108202234U TW M580724 U TWM580724 U TW M580724U
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Taiwan
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process robot
robot
management system
hosts
management
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TW108202234U
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Chinese (zh)
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柯榮光
李秋萍
邱漢松
譚蓓華
盧佑華
游偉晉
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中國信託商業銀行股份有限公司
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Priority to TW108202234U priority Critical patent/TWM580724U/en
Publication of TWM580724U publication Critical patent/TWM580724U/en

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Abstract

一種流程機器人管理系統包含多個流程機器人主機及一管理主機。每一該流程機器人主機能夠執行對應的一流程機器人作業,並產生一流程機器人工作狀態。該管理主機電連接該等流程機器人主機,而與每一該流程機器人主機建立連線,以接收每一該流程機器人工作狀態,並包括一顯示器。該顯示器顯示一儀表板,該儀表板能夠顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的一作業工作執行狀態,以提供使用者能夠更有效率地管理該等流程機器人所執行的該等流程機器人作業。A process robot management system includes a plurality of process robot hosts and a management host. Each of the process robots can execute a corresponding one-process robot operation and generate a process robot working state. The management host is electrically connected to the process robots, and is connected to each of the process robots to receive the working state of each of the process robots, and includes a display. The display displays a dashboard that is capable of displaying the operational status of each of the process robots and a job execution status associated with the process robot operations to provide a user with more efficient management of the process robots These process robots work.

Description

流程機器人管理系統Process robot management system

本新型是有關於一種管理系統,特別是指一種流程機器人管理系統。The present invention relates to a management system, and more particularly to a process robot management system.

流程機器人的全名是機器人流程自動化(Robotic Process Automation, RPA),是一種可以模擬人在電腦上的不同系統之間操作的產品,主要用於自動執行可規則性及重複性高的工作流程。然而,現有的流程機器人多屬於半自動化的運作模式,也就是由作業人員在一流程機器人上發動所要執行的作業,接著,該作業人員直接在旁監看該單一個流程機器人的運作狀況,而使得該作業人員的人力無法更有效地被利用。因此,如何更有效率地管理流程機器人便成為一個待解決的問題。The full name of the process robot is Robotic Process Automation (RPA), a product that simulates the operation of different systems between people on a computer. It is mainly used to automatically execute regular and repetitive workflows. However, the existing process robots are mostly semi-automatic modes of operation, that is, the operations performed by the operator on a process robot, and then the operator directly monitors the operation state of the single process robot. This makes it impossible for the worker's manpower to be utilized more effectively. Therefore, how to manage process robots more efficiently becomes a problem to be solved.

因此,本新型的目的,即在提供一種更有效率的流程機器人管理系統。Therefore, the purpose of the present invention is to provide a more efficient process robot management system.

於是,本新型流程機器人管理系統,包含多個流程機器人主機及一管理主機。每一該流程機器人主機能夠執行對應的一流程機器人作業,並產生一流程機器人工作狀態。Therefore, the novel process robot management system comprises a plurality of process robot hosts and a management host. Each of the process robots can execute a corresponding one-process robot operation and generate a process robot working state.

該管理主機電連接該等流程機器人主機,而與每一該流程機器人主機建立連線,以接收每一該流程機器人工作狀態,並包括一顯示器。該顯示器顯示一儀表板,該儀表板能夠顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的一作業工作執行狀態。The management host is electrically connected to the process robots, and is connected to each of the process robots to receive the working state of each of the process robots, and includes a display. The display displays a dashboard that is capable of displaying the operational status of each of the process robots and a job execution status associated with the process robot operations.

在一些實施態樣中,其中,該儀錶板以四種燈號顯示每一該流程機器人工作狀態,該流程機器人工作狀態包括暫停中、離線中、等待中、及工作中。In some implementations, wherein the dashboard displays each of the process robot operating states in four lights, the process robot states include pause, offline, waiting, and working.

在一些實施態樣中,其中,該管理主機還包括一輸入單元,該輸入單元藉由一使用者操作,以選擇該等流程機器人主機之其中一者,使得該儀表板顯示其中該者所執行的該流程機器人作業的一工作編號、一工作項目、一起始時間、一預計結束時間、一實際結束時間、及一執行預估進度量。In some implementations, the management host further includes an input unit, the input unit is operated by a user to select one of the process robot hosts, so that the dashboard displays the execution of the A work number of the process robot operation, a work item, a start time, an estimated end time, an actual end time, and an execution estimated amount of progress.

在一些實施態樣中,其中,該儀表板以圖形化管理的介面顯示該作業工作執行狀態,該作業工作執行狀態包含對應該等流程機器人作業的一整體完成比例,及對應每一該流程機器人作業的一執行進度。In some implementations, wherein the dashboard displays the job execution status in a graphically managed interface, the job execution status includes an overall completion ratio corresponding to the process robot operation, and corresponding to each of the process robots The execution progress of the job.

在一些實施態樣中,其中,該輸入單元藉由該使用者操作,使得該儀表板顯示一主監控表,該主監控表包含每一該流程機器人工作狀態、每一該流程機器人主機、每一該流程機器人作業的該工作項目、該執行預估進度量、該起始時間、該預計結束時間、及該實際結束時間之間的對應關係。In some implementations, wherein the input unit is operated by the user, so that the dashboard displays a main monitoring table, the main monitoring table includes each of the process robot working states, each of the process robot hosts, and each a correspondence between the work item of the process robot operation, the execution estimated progress amount, the start time, the estimated end time, and the actual end time.

在一些實施態樣中,其中,該輸入單元藉由該使用者操作,使得該管理主機產生一管理報表,該管理報表包含相關該等流程機器人作業的執行狀況。In some implementations, wherein the input unit is operated by the user, the management host generates a management report, and the management report includes execution status of the related robot operations.

在一些實施態樣中,其中,當該等流程機器人主機之其中任一者在執行對應的該流程機器人作業發生異常時,該管理主機的該顯示器所顯示的該儀表板會顯示一對應的異常訊息,該管理主機並通知對應該流程機器人作業的一作業人員的一電子裝置。In some implementations, the dashboard displayed by the display of the management host displays a corresponding abnormality when any one of the process robot hosts performs an abnormality in executing the corresponding process robot operation. The message, the management host and an electronic device that informs an operator of the process robot operation.

在一些實施態樣中,其中,該管理主機以電子郵件的方式通知對應該流程機器人作業的該作業人員的該電子裝置。In some implementations, wherein the management host notifies the electronic device of the worker corresponding to the process robot job by email.

本新型的功效在於:藉由該管理主機與該等流程機器人主機建立連線,以接收每一該流程機器人主機所產生的該流程機器人工作狀態,再藉由該管理主機的該顯示器以該儀表板顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的該作業工作執行狀態,而能夠更有效率地管理該等流程機器人主機所執行的該等流程機器人作業。The utility model has the advantages that: the management host establishes a connection with the process robot host to receive the working state of the process robot generated by each of the process robot hosts, and the instrument is controlled by the management host The board displays the working state of each of the process robots and the execution status of the work of the process robots, and can more efficiently manage the process robot operations performed by the process robots.

在本新型被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。Before the present invention is described in detail, it should be noted that in the following description, similar elements are denoted by the same reference numerals.

參閱圖1,本新型流程機器人管理系統的一實施例,包含多個流程機器人主機2、3及一管理主機1。每一該流程機器人主機2、3能夠執行對應的一流程機器人作業,並產生一流程機器人工作狀態。每一該流程機器人主機2、3例如是一台或多台電腦伺服器,或其他形式的電腦主機。另外,在本實施例中,為方便說明起見,圖1僅以兩台流程機器人主機,即第一流程機器人主機2與第二流程機器人主機3為例作說明,但不以此為限。Referring to FIG. 1, an embodiment of the present flow robot management system includes a plurality of process robot hosts 2, 3 and a management host 1. Each of the process robots 2, 3 can execute a corresponding one-process robot operation and generate a process robot working state. Each of the process robot hosts 2, 3 is, for example, one or more computer servers, or other forms of computer hosts. In addition, in the present embodiment, for convenience of description, FIG. 1 illustrates only two process robot hosts, that is, the first process robot host 2 and the second process robot host 3, but is not limited thereto.

該管理主機1電連接該等流程機器人主機2、3,而與每一該流程機器人主機2、3建立連線,以接收每一該流程機器人工作狀態。該管理主機1還包括一顯示器11及一輸入單元12。該顯示器11顯示一儀表板(Dashboard),該儀表板能夠顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的一作業工作執行狀態。該管理主機1例如是一台電腦伺服器,或其他形式的電腦主機,如桌上型電腦、行動裝置等等。該輸入單元12例如是鍵盤、滑鼠或其他輸入設備,或者,該顯示器11及該輸入單元12可以結合成一觸控式螢幕。The management host 1 is electrically connected to the process robot hosts 2, 3, and is connected to each of the process robot hosts 2, 3 to receive the working state of each of the process robots. The management host 1 further includes a display 11 and an input unit 12. The display 11 displays a Dashboard that is capable of displaying the operational status of each of the process robots and a job execution status associated with the process robot operations. The management host 1 is, for example, a computer server or other form of computer host such as a desktop computer, a mobile device, and the like. The input unit 12 is, for example, a keyboard, a mouse, or other input device, or the display 11 and the input unit 12 can be combined into a touch screen.

參閱圖1與圖2,圖2是該儀表板所顯示的一第一態樣。其中,該儀錶板以四種燈號顯示每一該流程機器人工作狀態,該流程機器人工作狀態包括暫停中、離線中、等待中、及工作中。在該第一態樣中,紅色燈號表示該流程機器人工作狀態是暫停中,如流程機器人主機RPA02,藍色燈號表示該流程機器人工作狀態是等待中,如流程機器人主機RPA04、RPA09、RPA10,桃色燈號表示該流程機器人工作狀態是離線中,綠色燈號表示該流程機器人工作狀態是工作中,如流程機器人主機RPA01、RPA03、RPA05~ RPA07。此外,在該第一態樣中,該儀表板還顯示出一機器人OVERVIEW,即分別處於四種工作狀態的流程機器人主機的數量。Referring to Figures 1 and 2, Figure 2 is a first aspect of the instrument panel display. The instrument panel displays the working state of each of the process robots in four kinds of lights, and the working state of the robot includes pause, offline, waiting, and working. In the first aspect, the red light indicates that the process robot is in a pause state, such as the process robot host RPA02, and the blue light indicates that the process robot is in a waiting state, such as the process robot host RPA04, RPA09, RPA10. The peach light indicates that the working state of the robot is offline, and the green light indicates that the working state of the robot is working, such as the process robots RPA01, RPA03, RPA05~ RPA07. In addition, in the first aspect, the dashboard also displays a robot OVERVIEW, that is, the number of process robot hosts in each of four working states.

參閱圖1與圖3,圖3是該儀表板所顯示的一第二態樣。該輸入單元12藉由一使用者操作,以選擇該等流程機器人主機2、3之其中一者,使得該儀表板顯示其中該者所執行的該流程機器人作業的一工作編號、一工作項目、一起始時間、一預計結束時間、一實際結束時間、及一執行預估進度量(如圖3)。另外,在該第二態樣中,該儀表板還顯示一序號、一流程機器人主機的編號、及另一工作狀態。Referring to Figures 1 and 3, Figure 3 is a second aspect of the instrument panel. The input unit 12 is operated by a user to select one of the process robot hosts 2, 3, so that the dashboard displays a work number, a work item, and a work item of the process robot operation performed by the user. A start time, an estimated end time, an actual end time, and an estimated progress amount (see Figure 3). In addition, in the second aspect, the dashboard further displays a serial number, a serial number of the process robot, and another working state.

參閱圖1與圖4,圖4是該儀表板所顯示的一第三態樣。該儀表板以圖形化管理的介面顯示該作業工作執行狀態(如圖4),該作業工作執行狀態包含對應該等流程機器人作業的一整體完成比例,及對應每一該流程機器人作業的一執行進度。在該第三態樣中,該整體完成比例例如是95%,該流程機器人作業例如是外來文、清算、放款、發卡帳務、收單帳務、調扣、及資料處理,對應的該執行進度分別是已完成:12/待處理:1、已完成:4/待處理:0、已完成:0/待處理:0、已完成:10/待處理:1、已完成:4/待處理:0、已完成:8/待處理:0、已完成:0/待處理:0。Referring to Figures 1 and 4, Figure 4 is a third aspect of the instrument panel. The dashboard displays the job execution status (Fig. 4) in a graphically managed interface, the job execution status including an overall completion ratio of the process robot operations, and an execution of each of the process robot operations. schedule. In the third aspect, the overall completion ratio is, for example, 95%, and the flow robot operation is, for example, foreign language, clearing, lending, card issuance, billing, billing, and data processing, corresponding to the execution. The progress is completed: 12 / pending: 1, completed: 4 / pending: 0, completed: 0 / pending: 0, completed: 10 / pending: 1, completed: 4 / pending : 0, completed: 8 / pending: 0, completed: 0 / pending: 0.

參閱圖1與圖5,圖5是該儀表板所顯示的一第四態樣。該輸入單元12藉由該使用者操作,使得該儀表板顯示一主監控表(如圖5),該主監控表包含每一該流程機器人工作狀態(如狀態的綠燈或紅燈)、每一該流程機器人主機(如RPA01、RPA02)、每一該流程機器人作業的該工作項目(如RPA工作站管理介面、外來文基本資料與交易明細)、該執行預估進度量(如12/11、0/0)、該起始時間、該預計結束時間、及該實際結束時間之間的對應關係。在該第四態樣中,該儀表板還顯示一業務科組與其窗口、一開發科組與其窗口、及另一工作進度。Referring to Figures 1 and 5, Figure 5 is a fourth aspect of the instrument panel. The input unit 12 is operated by the user, so that the dashboard displays a main monitoring table (such as FIG. 5), and the main monitoring table includes each working state of the process robot (such as a green light or a red light of the state), and each The process robot host (such as RPA01, RPA02), the work item of each process robot operation (such as RPA workstation management interface, foreign language basic data and transaction details), the execution progress amount (such as 12/11, 0) /0), the correspondence between the start time, the estimated end time, and the actual end time. In the fourth aspect, the dashboard also displays a business group and its window, a development group and its window, and another work schedule.

該輸入單元12藉由該使用者操作,使得該管理主機1還產生一管理報表,該管理報表包含相關該等流程機器人作業的流程執行狀況。舉例來說,該管理報表包含對應該流程機器人作業的一流程編號、一流程名稱、一機器人名稱、一專案編號、一專案簡稱、一機器人編號、一專案啟動時間、一專案結束時間、一預計執行量、一實際執行量、一專案狀態等等的資訊。The input unit 12, by the user operation, causes the management host 1 to also generate a management report, which includes the process execution status of the related robot operations. For example, the management report contains a process number corresponding to the process robot operation, a process name, a robot name, a project number, a project abbreviation, a robot number, a project start time, a project end time, and an estimate. Information on the amount of execution, an actual execution, a project status, and so on.

此外,當該等流程機器人主機2、3之其中任一者在執行對應的該流程機器人作業發生異常時,該管理主機1的該顯示器11所顯示的該儀表板會顯示一對應的異常訊息,例如以閃爍的紅色光表示。該管理主機1並通知對應該流程機器人作業的一作業人員的一電子裝置9。例如,以電子郵件的方式通知該作業人員使用的電腦主機,或者,以簡訊的方式通知該作業人員的手機。In addition, when any one of the process robot hosts 2, 3 is abnormal in executing the corresponding process robot operation, the dashboard displayed by the display 11 of the management host 1 displays a corresponding abnormal message. For example, it is represented by a flashing red light. The management host 1 notifies an electronic device 9 of an operator who is responsible for the operation of the process robot. For example, the computer host used by the operator is notified by e-mail, or the operator's mobile phone is notified by way of a short message.

綜上所述,藉由該管理主機與該等流程機器人主機建立連線,以接收每一該流程機器人主機所產生的該流程機器人工作狀態,再藉由該管理主機的該顯示器以該儀表板顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的該作業工作執行狀態,如圖2至圖5所例示的該第一態樣至該第四態樣與該管理報表,使得該使用者及相關的作業人員能夠更有效率地監控與管理該等流程機器人主機所執行的該等流程機器人作業,故確實能達成本新型的目的。In summary, the management host establishes a connection with the process robot hosts to receive the working state of the process robot generated by each of the process robot hosts, and the dashboard is controlled by the management host. Displaying the working state of each of the process robots, and the job execution state of the related process robot operations, such as the first aspect to the fourth aspect illustrated in FIGS. 2 to 5 and the management report, such that The user and related operators can more effectively monitor and manage the process robot operations performed by the process robots, so that the purpose of the present invention can be achieved.

惟以上所述者,僅為本新型的實施例而已,當不能以此限定本新型實施的範圍,凡是依本新型申請專利範圍及專利說明書內容所作的簡單的等效變化與修飾,皆仍屬本新型專利涵蓋的範圍內。However, the above is only the embodiment of the present invention. When the scope of the novel implementation cannot be limited thereto, all simple equivalent changes and modifications according to the scope of the patent application and the contents of the patent specification are still This new patent covers the scope.

1‧‧‧管理主機1‧‧‧Management host

11‧‧‧顯示器11‧‧‧ Display

12‧‧‧輸入單元12‧‧‧ input unit

2‧‧‧第一流程機器人主機2‧‧‧First Process Robot Host

3‧‧‧第二流程機器人主機3‧‧‧Second process robot

9‧‧‧電子裝置9‧‧‧Electronic devices

RPA01~RPA10‧‧‧流程機器人主機RPA01~RPA10‧‧‧Process robot host

本新型的其他的特徵及功效,將於參照圖式的實施方式中清楚地呈現,其中: 圖1是一方塊圖,說明本新型流程機器人管理系統的一實施例; 圖2是一示意圖,說明該實施例的一儀表板所顯示的一第一態樣; 圖3是一示意圖,說明該實施例的該儀表板所顯示的一第二態樣; 圖4是一示意圖,說明該實施例的該儀表板所顯示的一第三態樣;及 圖5是一示意圖,說明該實施例的該儀表板所顯示的一第四態樣。 Other features and effects of the novel will be apparent from the embodiments of the drawings, in which:  1 is a block diagram showing an embodiment of the novel flow robot management system;  2 is a schematic view showing a first aspect displayed by an instrument panel of the embodiment;  Figure 3 is a schematic view showing a second aspect of the instrument panel of the embodiment;  Figure 4 is a schematic view showing a third aspect of the instrument panel of the embodiment; and  Figure 5 is a schematic view showing a fourth aspect of the instrument panel of the embodiment.  

Claims (8)

一種流程機器人管理系統,包含:多個流程機器人主機,每一該流程機器人主機能夠執行對應的一流程機器人作業,並產生一流程機器人工作狀態;及一管理主機,電連接該等流程機器人主機,而與每一該流程機器人主機建立連線,以接收每一該流程機器人工作狀態,並包括一顯示器,該顯示器顯示一儀表板,該儀表板能夠顯示每一該流程機器人工作狀態,及相關該等流程機器人作業的一作業工作執行狀態。 A process robot management system includes: a plurality of process robot hosts, each of which is capable of executing a corresponding process robot operation and generating a process robot working state; and a management host electrically connecting the process robot hosts, And each of the process robot hosts establishes a connection to receive the working state of each of the process robots, and includes a display, the display displays a dashboard, the dashboard can display the working state of each of the process robots, and related A job execution status of a process robot. 如請求項1所述的流程機器人管理系統,其中,該儀錶板以四種燈號顯示每一該流程機器人工作狀態,該流程機器人工作狀態包括暫停中、離線中、等待中、及工作中。 The process robot management system according to claim 1, wherein the dashboard displays the working state of each of the process robots in four kinds of lights, the process state of the robot includes pause, offline, waiting, and working. 如請求項2所述的流程機器人管理系統,其中,該管理主機還包括一輸入單元,該輸入單元藉由一使用者操作,以選擇該等流程機器人主機之其中一者,使得該儀表板顯示該等流程機器人主機之其中該者所執行的該流程機器人作業的一工作編號、一工作項目、一起始時間、一預計結束時間、一實際結束時間、及一執行預估進度量。 The process robot management system of claim 2, wherein the management host further comprises an input unit, wherein the input unit is operated by a user to select one of the process robot hosts, so that the dashboard displays A work number, a work item, a start time, an estimated end time, an actual end time, and an execution estimated progress amount of the process robot operation performed by the one of the process robot hosts. 如請求項3所述的流程機器人管理系統,其中,該儀表板以圖形化管理的介面顯示該作業工作執行狀態,該作業工作執行狀態包含對應該等流程機器人作業的一整體完成比例,及對應每一該流程機器人作業的一執行進度。 The process robot management system of claim 3, wherein the dashboard displays the job execution status in a graphically managed interface, the job execution state including an overall completion ratio of the corresponding process robot operation, and corresponding An execution progress of each of the process robot operations. 如請求項4所述的流程機器人管理系統,其中,該輸入單 元藉由該使用者操作,使得該儀表板顯示一主監控表,該主監控表包含每一該流程機器人工作狀態、每一該流程機器人主機、每一該流程機器人作業的該工作項目、該執行預估進度量、該起始時間、該預計結束時間、及該實際結束時間之間的對應關係。 The process robot management system of claim 4, wherein the input form By operating by the user, the dashboard displays a main monitoring table, the main monitoring table includes each working state of the process robot, each of the process robot hosts, and the work item of each of the process robot operations, A correspondence between the estimated progress amount, the start time, the estimated end time, and the actual end time is performed. 如請求項5所述的流程機器人管理系統,其中,該輸入單元藉由該使用者操作,使得該管理主機產生一管理報表,該管理報表包含相關該等流程機器人作業的執行狀況。 The process robot management system of claim 5, wherein the input unit, by the user operation, causes the management host to generate a management report, the management report including an execution status of the related robot operations. 如請求項6所述的流程機器人管理系統,其中,當該等流程機器人主機之其中任一者在執行對應的該流程機器人作業發生異常時,該管理主機的該顯示器所顯示的該儀表板會顯示一對應的異常訊息,該管理主機並通知對應該流程機器人作業的一作業人員的一電子裝置。 The process robot management system of claim 6, wherein the dashboard displayed by the display of the management host is generated when any one of the process robot hosts performs an abnormality in the corresponding process robot operation A corresponding abnormal message is displayed, and the management host notifies an electronic device of an operator corresponding to the process robot operation. 如請求項7所述的流程機器人管理系統,其中,該管理主機以電子郵件的方式通知對應該流程機器人作業的該作業人員的該電子裝置。 The process robot management system according to claim 7, wherein the management host notifies the electronic device of the worker corresponding to the process robot operation by e-mail.
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110689223A (en) * 2019-08-22 2020-01-14 深圳市全通数码科技有限公司 Robot batch management system based on RPA control
TWI781492B (en) * 2020-12-08 2022-10-21 國泰人壽保險股份有限公司 Process robot management system and process robot management method

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110689223A (en) * 2019-08-22 2020-01-14 深圳市全通数码科技有限公司 Robot batch management system based on RPA control
CN110689223B (en) * 2019-08-22 2023-04-07 深圳市全通数码科技有限公司 Robot batch management system based on RPA control
TWI781492B (en) * 2020-12-08 2022-10-21 國泰人壽保險股份有限公司 Process robot management system and process robot management method

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