TWI908285B - Customized two way sms technology system - Google Patents

Abstract

In a customized two way SMS technology system, by having a first device sending a first admission request SMS to an SMS receiver module for participating in an interactive admission process, a database of a server sets up a first user data with a first personalized number according to the first admission request SMS. Then, in an SMS customization process, an SMS customization module generates a first customized SMS according to the first personalized number and an event information, and the first customized SMS includes a first customized event code. The first customized SMS is then transmitted out through an SMS transmitter module. When the SMS receiver module receives a reply SMS from a reply phone number that corresponds to the first personalized number, and the reply SMS includes the first customized event code, the SMS receiver module updates the first user data that corresponds to the first customized event code according to the first customized event code, without allowing any other users to misuse the first customized event code for their own benefits.

Description

Customized SMS interactive system

A text messaging interactive system, especially a customized text messaging interactive system.

In the field of telecommunications technology, push technology is used to send subscription information to users who have pre-subscribed via a web server. Furthermore, with the widespread use of personal smartphones, almost everyone in modern society owns a smartphone, capable of receiving traditional Short Message Service (SMS) messages and browsing content online via a website or application. Existing SMS systems now also have the capability to combine push technology to send a single SMS message to a phone number.

Even so, when telecom operators send push notifications to multiple phone numbers, the content of these notifications cannot be customized for each individual user. Specifically, existing push notifications use a generic message format, informing multiple groups of users about an event, such as sending a discount code for a special auction to multiple groups. However, any other user who obtains this discount code through various means can use it to make online purchases and receive a discount. For example, if one user receives this discount code via push notification and then shares it with their friends, those friends can also use the discount code to make online purchases and enjoy the benefits. For merchants using push notifications to send out discount codes, the inability to control the number of codes used, resulting in discounts being offered to users who shouldn't have received the notifications, constitutes a loss for the merchant. In other words, due to the limitations of existing push notification systems that use pre-packaged messages and cannot customize them, a code for an activity within a push notification could be leaked and used by unauthorized users, harming the rights of the activity organizer.

This invention provides an interactive system for customized SMS messages. It establishes a user's information within the system through an interactive system entry process, and then customizes the push notification content based on that user's information through a customized SMS message process. This ensures that the code included in the push notification can only be used by a single user, preventing it from being leaked and used by other users. Furthermore, the interactive system entry process and the customized SMS message process are designed to establish a mutually trusting interaction mechanism with a first device, encouraging users of that first device to participate more frequently in the system's featured promotional activities and thus increasing their interaction with the system.

The customized SMS interactive system of the present invention includes: a server having a database storing activity information; an SMS receiving module connected to the database of the server; a first device using a first mobile phone number; wherein the first device transmits a first request to join the system SMS to the SMS receiving module to participate in an interactive system joining process, and in the interactive system joining process, the database establishes first user data based on the first request to join the system SMS received by the SMS receiving module, the first user data including the first mobile phone number and a first unique code corresponding to the first mobile phone number; A customized SMS generation module is connected to the database of the server; wherein, in a customized SMS process, a first customized SMS message corresponding to the first mobile phone number is compiled based on the first unique code of the first user data and the activity information; wherein, the first customized SMS message contains a first customized activity code corresponding to the first unique code; An SMS sending module is connected to the database of the server and the customized SMS generation module to push the first customized SMS message output by the customized SMS generation module to the first device using the first mobile phone number; Specifically, when the SMS receiving module receives a callback SMS from a callback phone number, the module determines whether the callback phone number corresponds to the first proprietary code and whether the callback SMS contains the first customized activity code. When the callback phone number corresponds to the first proprietary code and the callback SMS contains the first customized activity code, the SMS receiving module updates the first user data in the database corresponding to the first customized activity code based on the first customized activity code. When the callback phone number does not correspond to the first proprietary code or the callback SMS does not contain the first customized activity code, the SMS receiving module does not update the first user data in the database corresponding to the first customized activity code.

The customized SMS interactive system of this invention enables the first device to join the system by executing the interactive system joining process. That is, when the first device sends the first request to join the system SMS to the SMS receiving module to participate in the interactive system joining process, the first user's data is created in the database. The interactive system joining process executed by this invention will be explained and defined in more detail later. The focus of this invention at present is the customized SMS process executed by this system after the first device joins the system.

In this customized SMS process, the customized SMS generation module compiles a first customized SMS message specifically corresponding to the first mobile phone number based on the first unique code and activity information of the first user data. This first customized SMS message contains a first customized activity code that can only be used by a single user, namely the user of the first mobile phone number corresponding to the first unique code. When the SMS receiving module determines that the callback phone number corresponds to the first unique code, it determines that the callback SMS message received from the callback phone number was sent by the first mobile phone number, thus confirming the user's correct identity. Then, when the SMS receiving module receives the callback SMS message and uses the first customized activity code, it determines that only the first user data corresponding to the first customized activity code will be updated. When the returned phone number does not correspond to the first unique code or the returned SMS does not contain the first customized activity code, the SMS receiving module determines that the user is not the correct one intending to participate in the specific activity. Therefore, for the event organizer, the problem of the activity being participated in by an incorrect user can be eliminated. In this way, the present invention, through a customized generation method of push SMS, eliminates the possibility of an activity code being misused by other users, thereby indirectly protecting the rights and interests of the event organizer.

Overall, through the interactive system entry process and the customized SMS process, the customized SMS interactive system of this invention can establish a mutually trusting interactive mechanism with the first device. This mutually trusting interactive mechanism comes from the method of verifying the correctness of the information provided by this invention. That is, for the customized SMS interactive system, as mentioned above, only when the return phone number corresponds to the first unique code and the return SMS contains the first customized activity code will the first user data corresponding to the first customized activity code in the database be updated according to the first customized activity code, in order to protect the rights and interests of the activity launcher. For the first device, after joining the system through the interactive joining process, it can receive the first customized SMS message sent by the interactive system based on the first unique code. The interactive system sending the first customized SMS message can be trusted not to be a canned message from an unknown third party. Thus, through the increased trust between the interactive system and the first device, the interactive system is more likely to increase the likelihood of the first device continuously sending SMS messages and participating in activities through the system, thereby increasing the system's usage rate.

Referring to Figure 1, this invention provides a customized SMS interactive system 1. The customized SMS interactive system 1 includes a server 10, a customized SMS generation module 20, an SMS sending module 30, an SMS receiving module 40, and a first device 100 to be added to the customized SMS interactive system 1. The first device 100 is a mobile device using a first mobile phone number, such as a smartphone.

The server 10 has a database 11, and the database 11 of the server 10 is communicatively connected to the customized SMS generation module 20, the SMS sending module 30, and the SMS receiving module 40. The customized SMS generation module 20 is also communicatively connected to the SMS sending module 30. Preferably, in one embodiment of the present invention, the customized SMS interactive system 1 further includes a language model module 50 and a backend management interface module 60. The database 11 is communicatively connected to the language model module 50 and the backend management interface module 60, and the language model module 50 is also communicatively connected to the SMS receiving module 40. Preferably, the backend management interface module 60 is communicatively connected to a backend manager device 2. The backend management device 2 is used by a system administrator of the customized SMS interactive system 1 to manage the customized SMS interactive system 1 from outside the customized SMS interactive system 1.

In one embodiment, the customized SMS generation module 20, the SMS sending module 30, the SMS receiving module 40, and the language model module 50 are all information processing modules. The backend management device 2 is a network-connected smart device, such as a smartphone or a tablet. Preferably, the information processing module can be a cloud processor or a computing device performing cloud computing. In one embodiment, the backend management interface module 60 and the backend management device 2 are each a computer device.

The database 11 of this invention stores at least one event information. The customized SMS interaction system 1 first executes an interactive joining process to invite the first device 100 to join the customized SMS interaction system 1. After the first device 100 joins the customized SMS interaction system 1, the customized SMS interaction system 1 then executes a customized SMS process to provide the first device 100 with SMS information about the at least one event, so as to further invite the first device 100 to participate in the at least one event.

In detail, the customized SMS interactive system 1 can have multiple ways to invite the first device 100 to join the customized SMS interactive system 1. For example, in one embodiment, the aforementioned interactive system joining process includes the following steps: Step A: The server 10 provides the first device 100 with an SMS return link via SMS push; Step B: The first device 100 sends a first request to join the system SMS back to the SMS receiving module 40 according to the SMS return link; Step C: The server 10 establishes first user data in the database 11 based on the first request to join the system SMS received by the SMS receiving module 40. The first user data includes the first mobile phone number used by the first device 100 and a first unique code corresponding to that first mobile phone number.

In the above embodiment, step A, which involves providing the SMS return link via SMS push, refers to the server 10 pushing an SMS message containing the SMS return link to invite the user to join the system. Step B involves the first device 100 creating (joining) an SMS template by using the SMS return link, specifically by using a Uniform Resource Locator (URL). The first device 100 can then send the first request to join the system SMS to the SMS receiving module 40 based on the SMS template. In other words, the first device 100 can generate and send the first request to join the system SMS to the SMS receiving module 40 based on the SMS template.

In one embodiment, the first device 100 may also obtain the URL embedded in a QR code, such as the QR code displayed in a DM, by scanning the QR code, and then use the URL to create (add) the SMS template in the first device 100. The first device 100 may generate and send the first request to join the system SMS to the SMS receiving module 40 based on the SMS template.

In one embodiment, the first device 100 may also access a website and, by clicking a button embedded in the website containing the URL or by using the URL listed on the website, create (add) the SMS template to the first device 100 using the URL. The first device 100 may then generate and send the first request to add the system SMS to the SMS receiving module 40 based on the SMS template.

After the first device 100 obtains the SMS return link and establishes the SMS template, the first device 100 can automatically display the first request to join the system SMS to be sent on the touch screen of the first device 100. Only when the user confirms that the SMS has been sent by operating the touch screen of the first device 100 will the first device 100 send the first request to join the system SMS back to the SMS receiving module 40.

In another embodiment, the aforementioned interactive system joining process includes the following steps: Step A’: The server 10 provides the first device 100 with a join request keyword; Step B’: The first device 100 sends a first join request SMS containing the join request keyword to the SMS receiving module 40; Step C’: The server 10 establishes first user data in the database 11 based on the first join request SMS received by the SMS receiving module 40.

In another embodiment, the aforementioned step C (or step C') includes the following sub-steps: Step C1: The server 10 determines whether the total number of users in the database 11 is greater than or equal to a user limit; Step C2: When the server 10 determines that the total number of users is greater than or equal to the user limit, the server 10 declines the creation of the first user's data in the database 11, but still sends a thank-you message to the first device 100 to express gratitude for the first device 100's interest in joining the system; Step C3: When server 10 determines that the total number of users is less than the upper limit for the total number of users, server 10 creates the first user's data in database 11, updates the total number of users by one, and sends a congratulatory SMS message to the first device 100 to express congratulations on the successful addition of the first device 100 to the system.

The interactive joining process described above can be applied, for example, to the following scenario: At a concert, all ticket holders receive a QR code sticker. Those who lose their stickers can scan a QR code projected onto the stage using their mobile phones. One attendee, possessing the first device 100, scans the QR code to obtain the embedded URL, and then adds the SMS template based on that URL. Thus, those who did not attend the concert will not have the opportunity to scan the QR codes released during the concert, and therefore will not receive the SMS template.

However, due to the large number of concert attendees, the organizers only allowed the first 200 devices that sent a request to join the system to be officially added to the system. Devices officially added to the system will be eligible to receive a cancellation fee coupon and enjoy consumption benefits at designated merchants after the concert. When the first device 100 sent the aforementioned first request to join the system SMS to the SMS receiving module 40, fortunately, the server 10 determined that the total number of users was still less than the upper limit of 200, so the server 10 automatically created the first user's data in the database 11 for the first device 100. Correspondingly, due to the establishment of the first user data, the server 10 updates and increments the total number of users stored in the database 11 to further limit the remaining quota of devices that are eligible to formally join the system.

This invention does not limit the context in which the described interactive process is applied; the above concert scenario is merely one possible use case.

Preferably, after the interactive system entry process, the database 11 of this invention stores a plurality of user data, and the customized SMS interactive system 1 begins to execute the customized SMS process. Each user data item corresponds to a telecommunications phone number and a unique personal code, and the telecommunications phone number corresponds to a device used in conjunction with this invention. For example, in one embodiment, the database 11 stores the aforementioned first user data, second user data, third user data, and activity information. The first user data corresponds to a first user, the second user data corresponds to a second user, the third user data corresponds to a third user, and the activity information corresponds to an activity. The apparatus used in conjunction with this invention may include a first device 100 used by the first user, a second device 200 used by the second user, and a third device 300 used by the third user. The first device 100, the second device 200, and the third device 300 are all smartphones with internet connectivity, capable of receiving short messages (SMS), and able to run applications (APPs). However, in this embodiment, only the first device 100 and the second device 200 have a service for subscribing to push SMS messages; the third device 300 does not yet have such a service.

The key point of this invention is that, in the customized SMS process, the customized SMS generation module 20 compiles a first customized SMS message uniquely corresponding to the first mobile phone number based on the first unique code of the first user data and the activity information. The first customized SMS message contains a first customized activity code corresponding to the first unique code, and the significance of the first customized activity code lies in being a unique, customized code that provides the first customer with the possibility of participating in the activity. After the customized SMS generation module 20 outputs the first customized SMS message containing the first customized activity code, the SMS sending module 30 pushes the first customized SMS message to the first device 100 used by the first user using the first mobile phone number.

When the SMS receiving module 40 of this invention receives an SMS message from a device with a callback phone number, the SMS receiving module 40 determines whether the callback phone number corresponds to the first unique identifier and whether the callback SMS message contains the first customized activity code. When the SMS receiving module 40 determines that the callback phone number corresponds to the first unique identifier, the SMS receiving module 40 determines that the callback SMS message received from the callback phone number was sent by the first mobile phone number, because the first unique identifier only corresponds to the user data of one user, that is, for example, to the first user's first mobile phone number. After confirming that the callback phone number is the first mobile phone number, the user's identity is confirmed to be correct.

Next, when the SMS receiving module 40 receives the returned SMS and uses the first customized activity code, it determines that only the first user data corresponding to the first customized activity code will be updated. If the returned phone number does not correspond to the first unique code or the returned SMS does not contain the first customized activity code, the SMS receiving module 40 determines that the correct user does not intend to participate in the specific activity. Therefore, for the event organizer, the problem of incorrect users participating in the activity can be eliminated. In other words, the SMS receiving module 40 of this invention simultaneously determines whether the returned phone number corresponds to the first unique code and whether the returned SMS contains the first customized activity code.

When the SMS receiving module 40 determines that the callback phone number corresponds to the first exclusive code and the callback SMS contains the first customized activity code, the SMS receiving module 40 updates the first user data in the database 11 corresponding to the first customized activity code according to the first customized activity code.

When the SMS receiving module 40 determines that the returned phone number does not correspond to the first exclusive code or that the returned SMS does not contain the first customized activity code, the SMS receiving module 40 will not update the first user data in the database 11 corresponding to the first customized activity code.

Under normal use, the returned SMS is sent solely by the first device 100, and the corresponding first user data will be updated according to the first customized activity code in the returned SMS to participate in the activity. In abnormal use, the first user using the first device 100 may privately share the first customized activity code with the third user using the third device 300, and the third user will then send the returned SMS to the SMS receiving module 40. However, since the phone number from which the third device 300 sends the returned SMS cannot correspond to the first unique code, but only the phone number from the first device 100 corresponds to the first unique code, the SMS receiving module 40 will determine that the device sending the returned SMS is incorrect and therefore will not update the first or third customer data. Thus, the third user using the third device 300 will not benefit, and the event organizer will not take any action to include the first or third user in the event based on the SMS returned by the third device 300. In this way, the present invention, through a customized generation method for push SMS, eliminates the possibility of an event code being misused by other users, thereby indirectly protecting the rights of the event organizer.

Therefore, through the interactive system entry process and the customized SMS process, the customized SMS interactive system 1 of this invention can establish a mutually trusting interactive mechanism with the first device 100. This mutually trusting interactive mechanism comes from the method of verifying the correctness of the confirmation information provided by this invention. That is, for the customized SMS interactive system 1, as mentioned above, only when the return phone number corresponds to the first unique code and the return SMS contains the first customized activity code will the first user data corresponding to the first customized activity code in the database be updated according to the first customized activity code, in order to protect the rights and interests of the activity launcher. For the first device 100, after joining the system through the interactive joining process, it can receive the first customized SMS message sent by the interactive system 1 based on the first proprietary code. The interactive system 1, which can be trusted to send the first customized SMS message, is not a canned message sent by an unknown third party. Thus, through the increased trust between the interactive system 1 and the first device 100, the interactive system 1 is more likely to increase the likelihood that the first device 100 will continue to send SMS messages and participate in activities using the system, thereby increasing the system's usage rate.

Referring to Figure 2, in one embodiment, the backend management interface module 60 is a software-based management interface 61. This management interface 61 generates modification information to modify the first user data and activity information stored in the database 11. The backend management interface module 60 is a tablet computer; therefore, it can display various pages of the management interface 61 through a touchscreen and receive touch input and selections from an administrator through the touchscreen. The management interface 61 shown in Figure 2 provides a single message content transmission multiple SIM card option 601, a multiple message content matching multiple SIM card option 602, and an interactive progress query option 603. When the option 601 for transmitting multiple numbers in a single message is selected, the management interface 61 will jump to another page, allowing the administrator to control the management interface 61 to input a template for a single message and information on the multiple numbers to be transmitted.

In one embodiment of the present invention, the activity information stored in the database 11 includes activity-related data. The customized SMS generation module 20 determines, based on the activity-related data, whether the first user corresponding to the first user data is related to the activity corresponding to the activity information.

When the customized SMS generation module 20 determines that the first user is associated with the activity based on the activity-related data, it determines that the first user has participated in the activity. The customized SMS generation module 20 then compiles the first customized SMS based on the first unique code of the first user data and the activity information.

When the customized SMS generation module 20 determines that the first user is not associated with the activity based on the activity-related data, it determines that the first user has not participated in the activity, and the customized SMS generation module 20 refuses to compile the first customized SMS based on the first unique code of the first user data and the activity information.

Referring to Figure 3, when the multiple message contents paired with the multiple SIM card number option 602 are selected, the administrator can control the management interface 61 to jump to an upload page 610. In other words, the backend management interface module 60 has an upload function, and the upload page 610 can receive a spreadsheet file uploaded by the backend administrator device 2 to create or update the first user data, activity information, or first unique code stored in the database 11 based on the information listed in the spreadsheet file. Preferably, the spreadsheet file is an XLS file or an Excel spreadsheet file in other data formats. For example, Table 1 below shows an example of information that the spreadsheet file may contain: Number: Telephone number: SMS content: 1 0900123456 Dear Mr./Ms. Chen XX, welcome to the seminar. Your registration number is A1. 2 0900223456 Dear Mr./Ms. Wu, welcome to the seminar. Your registration number is A2. 3 0900323456 Dear Mr./Ms. Lin, welcome to the seminar. Your registration number is A3. Table 1

The number field in Table 1 provides a reference for the first exclusive code encoding, the phone number field in Table 1 provides the mobile phone number of the user data, and the SMS content provides the user's name, the activity information, the activity-related information, and the logical basis for the customized SMS generation module 20 to encode the customized activity code. For example, in this case, after receiving the uploaded form file, the server 10 can know that the first user's name is Chen XX, the first mobile phone number is 0900123456, the first unique code corresponding to the first mobile phone number is, for example, number 1, the event information is "Welcome to the seminar", the event is a seminar, the first user has attended the seminar, and the first customized event code is A1. Furthermore, this invention utilizes the language model module 50 to assist in interpreting the content of the form file uploaded to the server 10. For example, the language model module 50 uses an artificial intelligence (AI) model to semantically understand the SMS content in Table 1 to interpret keywords such as the user's name in the user data, the event information, whether the customer has participated in the event, and the logical basis for the customized SMS generation module 20 to encode the customized event code. Semantic understanding of the logical basis for the customized SMS generation module 20 to encode the customized event code means, for example, in this embodiment, understanding that the customized SMS generation module 20 needs to add A to the number in Table 1 to encode the customized event code. The above is just one example. The customized SMS interactive system 1 of this invention does not limit the editing logic of the customized activity code, nor does it limit the editing logic of each user's exclusive code.

In one embodiment, the compilation of each user's unique code, such as the first unique code of the first user stored in database 11, is accomplished by the customized SMS interaction system 1 of this invention in cooperation with a telecommunications operator through the purchase of a unique code service. This unique code service purchase model includes, but is not limited to, methods such as telecommunications operator API connection and telecommunications operator database integration.

In addition, the language model module 50 also semantically understands the returned SMS received by the SMS receiving module 40 to assist the SMS receiving module 40 in determining whether the returned SMS contains the first customized activity code corresponding to the first user. Preferably, the language model module 50 can do so by explicitly comparing whether the returned SMS contains words corresponding to the first customized activity code of the first user, or by fuzzy comparing whether the overall semantics of the returned SMS involves specific keywords.

The upload page 610 shown in Figure 3 also includes a scheduling time setting option 611. By selecting the scheduling time setting option 611, the administrator can further control the backend management interface module 60 to schedule SMS messages. The database 11 stores a current time that is constantly updated by the server 10, and the SMS sending module 30 determines when to push out the first customized SMS message based on the scheduling time and the current time. When the SMS sending module 30 pushes out the first customized SMS message, it generates a sent SMS message timestamp accordingly. Conversely, when the SMS receiving module 40 receives the return SMS message with the first customized activity code, it generates a received SMS message timestamp. The SMS sending module 30 and the SMS receiving module 40 respectively record the SMS sending timestamp and the SMS receiving timestamp in the database 11. When the interactive record progress query option 603 shown in Figure 2 is selected, the management interface 61 jumps to a record query page, and the information such as the SMS sending timestamp and the SMS receiving timestamp recorded in the database 11 can be accessed through the record query page.

Preferably, when the SMS receiving module 40 determines that the callback phone number corresponds to the first proprietary code and that the received callback SMS contains the first customized activity code, the SMS receiving module 40 simultaneously stores the callback SMS in the database 11. The backend management interface module 60 has an SMS mailbox function, and through this SMS mailbox function, the callback SMS stored in the database 11 can be viewed, forwarded, or edited and sent in an SMS mailbox. For example, the backend management interface module 60 can read the callback SMS stored in the database 11 and display an SMS mailbox screen accordingly.

Referring to Figure 4, in one embodiment, when the interactive record progress query option 603 is selected, the management interface 61 redirects to a record query page 620 that records detailed information about each activity. For example, the database 11 contains two different activity information corresponding to two different activities, and both different activity information are time-limited activities, including an activity start time 621 and an activity end time 622, respectively. Based on the constantly updated current time stored in the database 11, the SMS sending module 30 pushes out an SMS at the start time of the event 621. When the SMS receiving module 40 receives the return SMS and determines that the return phone number corresponds to the first exclusive code and receives the first customized event code, the SMS receiving module 40 first determines whether the current time has exceeded the event deadline 622 and thus timed out.

When the SMS receiving module 40 determines that the current time has not exceeded the activity deadline 622 and has not yet expired, the SMS receiving module 40 updates the first user data in the database 11 corresponding to the first customized activity code according to the first customized activity code.

When the SMS receiving module 40 determines that the current time has exceeded the event deadline 622, the SMS receiving module 40 refuses to update the first user data corresponding to the first customized event code in the database 11, thus ensuring that no return messages related to the end of an event are received after the event ends.

In one embodiment, when the current time falls between the start time 621 and the end time 622 of the activity, a user can register for the activity. For example, a first customer using the first device 100 may wish to register for another activity before the end time 622. Therefore, the first customer can use the first device 100 to scan a QR code for joining the activity. The first device 100 adds the first user corresponding to the first device 100 to the corresponding number of users participating in the activity by scanning the QR code. In addition, the back-end administrator in this case uses a back-end management device, which can be connected to the back-end management interface module 60, and can see the situation where the first user has joined the corresponding number that has participated in the activity through the management interface 61 of the back-end management interface module 60.

In another embodiment, the first customer using the first device 100 can also operate the first device 100 to send a registration SMS to the SMS receiving module 40 in an attempt to join the activity. For example, when the SMS receiving module 40 receives a registration SMS with the first customized activity code, the SMS receiving module 40 updates the first user data corresponding to the first customized activity code in the database 11 according to the first customized activity code, so that the first user corresponding to the first user data can register to participate in the activity corresponding to the activity information. In this way, a relationship is established between the first user data and the activity information in the database 11 of this system.

Regarding the aforementioned concert setup example, through the aforementioned interactive system integration process, multiple user data entries are established in database 11, namely the mobile phone number data of those participating in the promotional activity. As mentioned earlier, this user data also includes the first user data corresponding to the first device 100. In this example, when the server 10 establishes this user data in database 11, it automatically establishes a link between this user data and the promotional information for concert-related merchandise. Therefore, the first customized SMS received by the first device 100, which has been integrated into the system, is a coupon to be used. After the consumer redeems the coupon at the merchant, the first device 100 can scan another QR code on the merchant's table stand. The first device 100, which scans the QR code on the table stand, sends a text message about the coupon and its redemption to the text message receiving module 40 via a CTA (Call To Action) to inform the system that the service has been confirmed to the consumer, and the consumer's information in the database 11 is updated accordingly to indicate that the coupon has been redeemed. However, if the device sending the text message does not have a SIM card that has been registered to attend the concert, or if the text message does not include the information set in the QR code on the merchant's table stand, the server 10 in the backend will refuse to allow the redemption of the coupon by the sending device, that is, it will not establish a connection between the sending device and the promotion.

As shown in Figure 4, the activity can be a voting activity, and the voting activity includes multiple voting options, such as a German option, a Polish option, and a Hungarian option as shown in Figure 4. The registration SMS returned by the first device 100 is directly an SMS for voting on one of the German option, the Polish option, or the Hungarian option. When the SMS receiving module 40 updates the first user data corresponding to the first customized activity code in the database 11 according to the first customized activity code, the SMS receiving module 40 causes the first user corresponding to the first user data to vote for at least one voting option in the voting activity. In this way, the SMS receiving module 40 establishes a relationship between the first user data and at least one voting option in the voting activity in the database 11. For example, for the first user, that is, for the first user data corresponding to the first exclusive code 63458 as shown in Figure 4, the SMS message returned by the first device 100 used by the first user includes the first customized activity code 9c. Therefore, the SMS receiving module 40 votes for the German option in the activity based on the first customized activity code 9c. The record query page 620 shown in Figure 4 records in detail the number of votes obtained for each voting option.

In this example, the voting activity is also a limited-quota activity. Database 11 stores an activity participant quota 623, a current number of participants, a remaining quota 624, and a quota reminder threshold 625. The remaining quota 624 is the activity participant quota 623 minus the current number of participants. When the SMS receiving module 40 determines that the callback phone number corresponds to the first proprietary code and receives the first customized activity code, the SMS receiving module 40 first determines whether the current number of participants exceeds the activity participant quota 623.

When the SMS receiving module 40 determines that the number of participants at the moment has not exceeded the limit for the number of participants in the activity, the SMS receiving module 40 updates the first user data corresponding to the first customized activity code in the database 11 according to the first customized activity code, so that the first user can participate in the activity and vote.

When the SMS receiving module 40 determines that the number of participants at the moment has exceeded the limit for the number of participants in the activity, the SMS receiving module 40 refuses to update the first user data corresponding to the first customized activity code in the database 11 according to the first customized activity code, so that the first user cannot participate in the activity and vote.

In addition, the customized SMS generation module 20 determines whether the remaining balance 624 is less than the balance reminder threshold 625. When the customized SMS generation module 20 determines that the remaining balance 624 is less than the balance reminder threshold 625, the customized SMS generation module 20 generates an SMS with the remaining balance 624 and pushes it out through the SMS sending module 30 to remind users who want to vote that the voting activity will end because the balance is running out.

To ensure that a single user does not vote too many times, in one embodiment of the present invention, the database 11 further stores a first user response count corresponding to the first user data and an activity response limit corresponding to the activity information. When the SMS receiving module 40 determines that the return phone number corresponds to the first unique code and the received return SMS contains the first customized activity code, the SMS receiving module 40 first increments the first user response count stored in the database by 1 to update the first user data, and then determines whether the updated first user response count is less than or equal to the activity response limit.

When the SMS receiving module 40 determines that the number of replies from the first user after the update is less than or equal to the activity reply limit, the SMS receiving module 40 updates the first user data in the database corresponding to the first customized activity code according to the first customized activity code, and agrees to the first user's vote.

When the SMS receiving module 40 determines that the number of replies from the first user after the update is greater than the activity reply limit, the SMS receiving module 40 refuses to update the first user data in the database corresponding to the first customized activity code according to the first customized activity code, that is, it refuses the first user to vote too many times.

In another embodiment, to ensure that a single user can only vote once, the database 11 further stores a first user response Boolean value corresponding to the first user data and the activity information, and the first user response Boolean value is preset to a no-response state. When the SMS receiving module 40 determines that the callback phone number corresponds to the first unique code and the received callback SMS contains the first customized activity code, the SMS receiving module 40 first determines whether the first user response Boolean value is in the no-response state.

When the SMS receiving module 40 determines that the first user's reply Bollinger value is in the state of no reply received, the SMS receiving module 40 updates the first user data in the database 11 corresponding to the first customized activity code according to the first customized activity code to agree to the first user's vote, and updates the first user's reply Bollinger value to a state of received reply, so as to update the first user data.

When the SMS receiving module 40 determines that the first user's reply Boolean value is in the state of having received a reply, the SMS receiving module 40 refuses to further update the first user's data in the database 11 corresponding to the first customized activity code according to the first customized activity code, that is, it refuses the first user to vote multiple times.

Please refer to Figure 5. The backend management interface module 60 also has a statistical function and a statistical result visualization function. For example, the backend management interface module 60 can display an activity statistics page 630, which presents multiple data 631 of the number of votes received by the German, Polish and Hungarian options in the voting activity as statistically analyzed by the backend management interface module 60, and generates and displays at least one statistical chart based on the data, such as a pie chart 632 and a bar chart 633.

In another embodiment, the activity information is a questionnaire activity, which includes multiple questions and multiple answer options for each question. When the SMS receiving module 40 updates the first user data corresponding to the first customized activity code in the database 11 according to the first customized activity code, the SMS receiving module 40 causes the first user corresponding to the first user data to answer one of the answer options for each question. In this way, the SMS receiving module 40 establishes a link between the first user data and one answer option for each question in the database 11.

Referring to Figures 6 and 7, in one embodiment, the activity information is a promotional activity. The text of the promotional activity can be edited on an activity editing page 640 displayed in the backend management interface module 60. The text of the promotional activity is based on the keywords appearing in the activity information, which is also the basis for the words used by the customized SMS generation module when generating the first customized SMS. The activity editing page 640 also allows editing of how the language model module 50 assists the SMS receiving module 40 in semantically understanding the returned SMS. For example, whether the returned SMS is semantically understood using the aforementioned clear comparison or the aforementioned fuzzy comparison.

The activity editing page 640 can also be configured to send back information to the first device 100 after the first user participates in the activity. For example, after the first user has participated in the activity by sending back the SMS message using the first device 100 and subsequently obtained a coupon for the promotional activity, the customized SMS generation module 20 further edits a "participated" message 110 based on the information sent back to the first device 100 contained in the activity editing page 640, and the SMS sending module 30 sends the "participated" message 110 to the first device 100 of the first user corresponding to the first unique code 111. The "participated" message 110 includes activity information 112 indicating that a coupon has been claimed.

In another embodiment, the activity information is a lottery. Based on the registration SMS returned by the first device 100, the first user can register to participate in the lottery. When the lottery ends and the database 11 has a list of winners generated internally by the server 10 or uploaded externally, the customized SMS generation module 20 generates SMS messages to notify the winning users one by one from the list of winners associated with the activity information, and the SMS sending module 30 sends out these SMS messages. The backend management interface module can view the list of winners and generate a report detailing the winners for reimbursement purposes.

In another embodiment, the activity information is an interactive experience activity. The customized SMS generation module 20 generates the first customized SMS message "Please send HELP to the receiving code 63457 for an interactive experience," where the receiving code "63457" is the first unique code corresponding to the first mobile phone number, "interactive experience" is the activity information, and "HELP" is the first customized activity code. When the SMS receiving module 40 receives "HELP," it knows that the first user wants to participate in the interactive experience activity.

The key point of this invention is that, through the coordinated operation of the customized SMS generation module 20, the SMS sending module 30, and the SMS receiving module 40, the SMS sending module 30 and the SMS receiving module 40 exclusively allow a single mobile phone user to participate in activities and enjoy exclusive benefits on a limited basis, while refusing to grant benefits to other users using another user's customized activity code, and refusing to allow a user to repeatedly abuse the customized activity code they receive to enjoy excessive benefits. In this way, the invention can guarantee a sound SMS interaction system, ensuring that the content of the interactive SMS activities and the offered activity benefits are not abused. Furthermore, from the moment a user joins the system to the moment a customized SMS message is provided, the customized SMS message interaction system 1 of this invention also provides exclusive interaction between the user's device, such as the first device 100. During the exchange of exclusive information, the system's control over sending and receiving information enhances mutual trust between the two parties. Therefore, the customized SMS message interaction system 1 helps gain the customer's trust, thereby increasing the likelihood of the customer using the system and making the customer more willing to participate in the various activities promoted by the system.

1: Customized SMS Interactive System 2: Backend Administrator Device 10: Server 11: Database 20: Customized SMS Generation Module 30: SMS Sending Module 40: SMS Receiving Module 50: Language Model Module 60: Backend Management Interface Module 61: Management Interface 100: First Device 110: Participated Messages 111: First Unique Code 112: Activity Information 200: Second Device 300: Third Device 601: Single Message Content Sending Multiple Number Options 602: Multiple Message Content Matching Multiple Number Options 603: Interactive Record Progress Query Options 610: Upload Page 611: Setting Schedule Time Options 620: Record Query Page 621: Event Start Time 622: Event End Time 623: Event Participant Quota 624: Remaining Quota 625: Quota Reminder Threshold 630: Event Statistics Page 631: Data 632: Pie Chart 633: Bar Chart 640: Event Editing Page

Figure 1 is a block diagram of the interactive system for customized SMS of this invention.

Figure 2 is a schematic diagram of the management interface of the backend management interface module of the customized SMS interactive system of the present invention.

Figure 3 is a schematic diagram of the backend management interface module of the customized SMS interactive system of this invention, showing an upload page.

Figure 4 is a schematic diagram of an activity management page displayed in the backend management interface module of the customized SMS interactive system of this invention.

Figure 5 is a schematic diagram of a statistical chart presented in the backend management interface module of the customized SMS interactive system of this invention.

Figure 6 is a schematic diagram of another activity management page displayed in the backend management interface module of the customized SMS interactive system of this invention.

Figure 7 is a schematic diagram of the first device of the interactive system for customized SMS messages of the present invention displaying a first customized SMS message.

1: Customized SMS Interactive System

2: Backend Management Device

10: Servers

11:Database

20: Customized SMS Generation Module

30: SMS Sending Module

40: SMS Receiving Module

50: Language Model Module

60: Backend Management Interface Module

100: First Device

200: Second device

300: Third device

Claims (18)

An interactive system for customized SMS messages includes: a server having a database storing activity information; an SMS receiving module connected to the database on the server; a first device using a first mobile phone number; wherein the first device participates in an interactive system joining process by sending a first request to join the system SMS to the SMS receiving module, and during the interactive system joining process, the database establishes first user data based on the first request to join the system SMS received by the SMS receiving module, the first user data including the first mobile phone number and a first unique code corresponding to the first mobile phone number; A customized SMS generation module is connected to the database of the server; wherein, in a customized SMS process, a first customized SMS message corresponding to the first mobile phone number is compiled based on the first unique code of the first user data and the activity information; wherein, the first customized SMS message contains a first customized activity code corresponding to the first unique code; An SMS sending module is connected to the database of the server and the customized SMS generation module to push the first customized SMS message output by the customized SMS generation module to the first device using the first mobile phone number; Specifically, when the SMS receiving module receives a callback SMS from a callback phone number, the module determines whether the callback phone number corresponds to the first proprietary code and whether the callback SMS contains the first customized activity code. When the callback phone number corresponds to the first proprietary code and the callback SMS contains the first customized activity code, the SMS receiving module updates the first user data in the database corresponding to the first customized activity code based on the first customized activity code. When the callback phone number does not correspond to the first proprietary code or the callback SMS does not contain the first customized activity code, the SMS receiving module does not update the first user data in the database corresponding to the first customized activity code. The customized SMS interactive system as described in claim 1, wherein the interactive system joining process includes the following steps: The server provides the first device with an SMS return link via SMS push notification; The first device returns a first request to join the system SMS to the SMS receiving module based on the SMS return link; The server establishes the first user's data in the database based on the first request to join the system SMS received by the SMS receiving module. The customized SMS interactive system as described in claim 1, wherein the first device obtains a resource locator (URL) embedded in a QR code by scanning a QR code, and uses the URL to create an SMS template in the first device, and then generates and sends the first request to add the system SMS to the SMS receiving module according to the SMS template. The customized SMS interactive system as described in claim 1, wherein the first device visits a website and creates an SMS template in the first device by using a resource locator (URL) on the website, and then generates and sends the first request to add the system SMS to the SMS receiving module based on the SMS template. The customized SMS interactive system described in any of claims 2 to 4, wherein the process of the server creating the first user's data in the database based on the first request to join the system SMS received by the SMS receiving module includes the following sub-steps: The server determines whether the total number of users in the database is greater than or equal to a user limit; When the server determines that the total number of users is greater than or equal to the user limit, it declines the creation of the first user's data in the database, but still sends a thank-you SMS to the first device; When the server determines that the total number of users is less than the user limit, it creates the first user's data in the database, updates the total number of users by one, and sends a congratulatory SMS to the first device. The customized SMS interaction system as described in claim 1, wherein the database further stores a first user reply count corresponding to the first user data and an activity reply limit corresponding to the activity information; wherein, when the SMS receiving module determines that the callback phone number corresponds to the first unique code and the received callback SMS contains the first customized activity code, the SMS receiving module first increments the first user reply count stored in the database by 1 to update the first user data, and then determines whether the updated first user reply count is less than or equal to the activity reply limit; Specifically, the SMS receiving module updates the first user's data in the database according to the first customized activity code only when the updated number of replies is less than or equal to the activity's reply limit; Conversely, if the updated number of replies exceeds the activity's reply limit, the SMS receiving module refuses to update the first user's data in the database according to the first customized activity code. The customized SMS interaction system as described in claim 1, wherein the database further stores a first user response Boolean value corresponding to the first user data and the activity information, and the first user response Boolean value is preset to a no-response state; wherein, when the SMS receiving module determines that the callback phone number corresponds to the first unique code and the received callback SMS contains the first customized activity code, the SMS receiving module first determines whether the first user response Boolean value is in the no-response state; Specifically, when the first user's response Bollinger Bands value is in the "no reply received" state, the SMS receiving module updates the first user's data in the database corresponding to the first customized activity code according to the first customized activity code, and updates the first user's response Bollinger Bands value to a "reply received" state, thereby updating the first user's data; When the first user's response Bollinger Bands value is in the "reply received" state, the SMS receiving module refuses to further update the first user's data in the database corresponding to the first customized activity code according to the first customized activity code. The customized SMS interaction system as described in claim 1 further includes: A backend management interface module, connected to the database of the server, and having a management interface; wherein the management interface generates modification information to modify the first user data and the activity information stored in the database; wherein, the activity information includes activity association data, and the customized SMS generation module determines, based on the activity association data, whether a first user corresponding to the first user data is associated with an activity corresponding to the activity information; When the customized SMS generation module determines, based on the activity association data, that the first user is associated with the activity, that is, it compiles the first customized SMS based on the first unique code of the first user data and the activity information; When the customized SMS generation module determines, based on the activity association data, that the first user is not associated with the activity, it refuses to compile the first customized SMS based on the first user's first unique code and the activity information. The customized SMS interactive system as described in claim 8, wherein the backend management interface module receives a form file and creates or updates the first user data, the activity information or the first proprietary code stored in the database based on the form file. The customized SMS interactive system as described in claim 8, wherein the backend management interface module system collects data related to the activity information and generates at least one statistical graph based on the collected data. As described in claim 8, in the customized SMS interaction system, when the SMS receiving module determines that the callback phone number corresponds to the first proprietary code and that the received callback SMS contains the first customized activity code, the SMS receiving module simultaneously stores the callback SMS in the database; wherein, the backend management interface module reads the callback SMS stored in the database and displays an SMS mailbox screen accordingly. The customized SMS interaction system as described in claim 1, wherein the SMS receiving module receives a return SMS with the first customized activity code as a registration SMS, and the SMS receiving module updates the first user data corresponding to the first customized activity code in the database according to the first customized activity code, so as to establish a relationship between the first user data and the activity information. The customized SMS interaction system as described in claim 1, wherein the activity information is a voting activity, and the voting activity includes multiple voting options; wherein, when the SMS receiving module updates the first user data corresponding to the first customized activity code in the database according to the first customized activity code, the SMS receiving module establishes an association between the first user data and at least one voting option in the voting activity. The customized SMS interactive system as described in claim 1, wherein the activity information is a questionnaire activity, and the questionnaire activity includes multiple questions and multiple answer options corresponding to each question; wherein, when the SMS receiving module updates the first user data corresponding to the first customized activity code in the database according to the first customized activity code, the SMS receiving module establishes an association between the first user data and one of the answer options for each question. The customized SMS interaction system as described in claim 1, wherein the activity information corresponds to a limited-time activity, and the database stores an activity expiration time and a continuously updated current time; wherein, when the SMS receiving module determines that the callback phone number corresponds to the first unique code and receives the first customized activity code, the SMS receiving module first determines whether the current time has exceeded the activity expiration time; if the current time has not exceeded the activity expiration time and has not yet expired, then the first user data corresponding to the first customized activity code in the database is updated according to the first customized activity code; If the current time has exceeded the activity's deadline, then updating the first user's data in the database corresponding to that first customized activity code will be refused. The customized SMS interactive system as described in claim 1, wherein the activity information corresponds to a limited-access activity, and the database stores an activity participant limit and a current number of participants; wherein, when the SMS receiving module determines that the callback phone number corresponds to the first unique code and receives the first customized activity code, the SMS receiving module first determines whether the current number of participants exceeds the activity participant limit; if the current number of participants does not exceed the activity participant limit, then the first user data corresponding to the first customized activity code in the database is updated according to the first customized activity code; If the number of participants at any given time exceeds the limit for the activity, then updating the first user's data in the database corresponding to that first customized activity code will be refused. The customized SMS interactive system as described in claim 1, wherein the SMS sending module generates a sent SMS timestamp when pushing out the first customized SMS, and the SMS receiving module generates a received SMS timestamp when receiving the return SMS containing the first customized activity code; wherein, the SMS sending module and the SMS receiving module respectively record the sent SMS timestamp and the received SMS timestamp in the database. The customized SMS interaction system as described in claim 1 further includes: a language model module connected to the database of the server and the SMS receiving module, which uses an artificial intelligence model to semantically understand the returned SMS received by the SMS receiving module, thereby assisting the SMS receiving module in determining whether the returned SMS contains the first customized activity code.