TWI869770B - Device for adjusting sending order of messages when sending performance is too low and method thereof - Google Patents

Abstract

A device for adjusting a sending order of messages when a sending performance is too low and a method thereof are provided. By setting a performance monitoring parameter, determining a sending performance of sending a first message, and adjusting a sending order of second messages according to second sending parameters corresponding to the second messages when the sending performance is lower than the performance monitoring parameter, the system and the method can avoid continuously using sending methods with low sending performance to send messages, and can achieve the effect of reducing failure possibility to send messages.

Description

Device and method for adjusting the order of sending notification messages when sending performance is too low

A message sending sequence adjustment device and method thereof, in particular, a device and method for adjusting the sending sequence of notification messages when the sending performance is too low.

For some companies or organizations that provide customer services, there has long been a process of providing information to customers, such as the financial industry notifying customers of service suspension times, or various service industries providing marketing information to customers. With the development of technology, the way of notifying customers has gradually changed from telephone and paper to e-mail and text messages, and now, it has gradually changed to instant messaging and app push notifications.

With the process of informatization, enterprises or organizations usually set up servers for message notification services. Such servers may support all channels for sending messages at the same time, including sending emails, text messages, instant messages, push messages, etc. In the process of sending messages, the server may have internal or external problems such as high resource usage or heavy load on the server, high load on the external server, or poor network connection, which may cause the performance of one or more specific sending methods to decrease. In this way, when the sending performance of a specific sending method is too low, if the server continues to use the same sending method to send messages, it may easily fail to send messages, causing the server to need to send again, increasing the server load.

In summary, it can be seen that the prior art has long had the problem of continuously using a sending method with too low sending performance to send messages, so it is necessary to propose an improved technical means to solve this problem.

In view of the problem that the prior art continues to use a sending method with too low sending performance to send messages, the present invention discloses a device and method for adjusting the sending order of notification messages when the sending performance is too low, wherein:

The device disclosed in the present invention for adjusting the order of sending notification messages when the sending performance is too low comprises at least: a parameter setting module for setting the performance monitoring parameter; a message receiving module for receiving a first notification message and a first sending parameter corresponding to the first notification message, and adding the first notification message to a sending waiting sequence; a message sending module for taking out the first notification message from the sending waiting sequence, and obtaining the client communication data corresponding to the first notification message, and A first notification message is sent to a client using a sending channel corresponding to the sending channel message according to client communication data; a performance determination module is used to determine whether a sending performance of sending the first notification message is lower than a performance monitoring parameter; and a sequence adjustment module is used to adjust a sequence of the second notification message in the sending waiting sequence according to a second sending parameter corresponding to the second notification message in the sending waiting sequence when the performance determination module determines that the sending performance is lower than the performance monitoring parameter.

The method disclosed in the present invention is for adjusting the order of sending notification messages when the sending performance is too low, and its steps at least include: setting performance monitoring parameters; receiving a first notification message and a first sending parameter corresponding to the first notification message; adding the first notification message to a sending waiting sequence; taking out the first notification message from the sending waiting sequence; obtaining client communication data corresponding to the first notification message; sending the first notification message to the client end using a sending channel corresponding to the sending channel message according to the client communication data; when it is determined that the sending performance of sending the first notification message is lower than the performance monitoring parameter, adjusting the order of the second notification message in the sending waiting sequence according to a second sending parameter corresponding to the second notification message in the sending waiting sequence.

The device and method disclosed in the present invention are as described above. The difference between the present invention and the prior art is that after setting the performance monitoring parameter, the present invention adjusts the sending order of the second notification message according to the second sending parameter corresponding to the second notification message when it is determined that the sending performance of the first notification message is lower than the performance monitoring parameter, thereby solving the problems existing in the prior art and achieving the technical effect of reducing the possibility of failure in sending the notification message.

The following will be used in conjunction with drawings and embodiments to explain in detail the features and implementation methods of the present invention. The content is sufficient to enable anyone familiar with the relevant technology to easily and fully understand the technical means used by the present invention to solve the technical problems and implement them accordingly, thereby achieving the effects that can be achieved by the present invention.

The present invention can detect the sending performance of a device for sending notification messages, and can adjust the sending order of other notification messages when the sending performance is too low, so that all notification messages can be sent smoothly. Among them, the device for sending notification messages mentioned in the present invention can be a computing device.

The computing device mentioned in the present invention includes but is not limited to one or more processing modules, one or more memory modules, and hardware components such as a bus connecting different hardware components (including memory modules and processing modules). Through the multiple hardware components included, the computing device can load and execute an operating system so that the operating system runs on the computing device, and can also execute software or programs. In addition, the computing device also includes a housing, and the above-mentioned hardware components are arranged in the housing.

The bus of the computing device mentioned in the present invention may include one or more types, such as a data bus, an address bus, a control bus, an expansion bus, and/or a local bus. The buses of computing devices include but are not limited to the Industry Standard Architecture (ISA) bus, the Peripheral Component Interconnect (PCI) bus, the Video Electronics Standards Association (VESA) local bus, the Universal Serial Bus (USB) bus, the PCI Express (PCI-E/PCIe) bus, etc.

The processing module of the computing device of the present invention is coupled to a bus. The processing module includes a register group or a register space, which can be completely set on the processing chip of the processing module, or completely or partially set outside the processing chip and coupled to the processing chip via a dedicated electrical connection and/or via a bus. The processing module can be a central processing unit, a microprocessor, or any suitable processing element. If the computing device is a multi-processor device, that is, the computing device includes multiple processing modules, the processing modules included in the computing device are the same or similar, and are coupled and communicated through a bus. The processing module can interpret a computer instruction or a series of multiple computer instructions to perform specific calculations or operations, such as mathematical operations, logical operations, data comparison, copying/moving data, etc., to drive other hardware components in the computing device or run the operating system or execute various programs and/or modules.

Computing devices usually also include one or more chipsets. The processing module of the computing device can be coupled to the chipset or electrically connected to the chipset through a bus. The chipset is composed of one or more integrated circuits (ICs), including a memory controller and a peripheral input/output (I/O) controller, etc. That is, the memory controller and the peripheral input/output (I/O) controller can be included in one IC, or can be implemented using two or more ICs. The chipset usually provides input/output and memory management functions, as well as multiple general and/or dedicated registers, timers, etc., wherein the above-mentioned general and/or dedicated registers and timers can be accessed or used by one or more processing modules coupled or electrically connected to the chipset.

The processing module of the computing device can also access the data in the memory module and the mass storage area installed on the computing device through the memory controller. The above-mentioned memory module includes any type of volatile memory and/or non-volatile memory (NVRAM) memory, such as static random access memory (SRAM), dynamic random access memory (DRAM), read-only memory (ROM), flash memory, etc. The mass storage area mentioned above may include any type of storage device or storage media, such as a hard drive, optical disc, flash drive, memory card, solid state disk (SSD), or any other storage device. In other words, the memory controller can access data in static random access memory, dynamic random access memory, flash memory, hard drive, and solid state disk.

The processing module of the computing device can also be connected and communicated with peripheral devices or interfaces such as peripheral output devices, peripheral input devices, communication interfaces, and GPS receivers through the peripheral input/output controller via the peripheral input/output bus. The peripheral input device can be any type of input device, such as a keyboard, a mouse, a trackball, a touchpad, a joystick, etc. The peripheral output device can be any type of output device, such as a display, a printer, etc. The peripheral input device and the peripheral output device can also be the same device, such as a touch screen, etc. The communication interface may include a wireless communication interface and/or a wired communication interface. The wireless communication interface may include an interface supporting a wireless local area network (such as Wi-Fi, Zigbee, etc.), Bluetooth, infrared, near-field communication (NFC), 3G/4G/5G and other mobile communication networks (cellular networks) or other wireless data transmission protocols. The wired communication interface may be an Ethernet device, a DSL modem, a cable modem, an asynchronous transfer mode (ATM) device, or an optical fiber communication interface and/or component. The processing module can periodically poll various peripheral devices and interfaces, so that the computing device can input and output data through various peripheral devices and interfaces, and can also communicate with another computing device having the hardware components described above.

The present invention is first described below with reference to FIG. 1, which is a schematic diagram of the components of the device for adjusting the order of sending notification messages when the sending performance is too low. As shown in FIG. 1, the device 100 of the present invention includes a parameter setting module 110, a data receiving module 120, a message sending module 150, a performance determination module 160, a sequence adjustment module 170, and an optional performance warning module 190.

The parameter setting module 110 is responsible for setting the performance monitoring parameters. The performance monitoring parameters set by the parameter setting module 110 can be expressed in various representation types to indicate the worst condition for allowing the device 100 to send notification messages, such as the longest time to complete sending a certain number of notification messages, the maximum value of the average sending time of notification messages, etc., but the performance monitoring parameters of the present invention are not limited to the above. In some embodiments, the performance monitoring parameters may also include the interval time of performance monitoring. Generally speaking, the parameter setting module 110 can provide an input interface and set the performance monitoring parameters according to the data input into the input interface.

The parameter setting module 110 can set the performance monitoring parameters for each transmission channel of the device 100. The types and values of the performance monitoring parameters of different transmission channels may be different. The parameter setting module 110 can also set the performance monitoring parameters for the device 100 as a whole. For example, the types and values of the performance monitoring parameters of different transmission channels will be the same. For example, all transmission channels are regarded as an overall performance monitoring parameter setting.

The data receiving module 120 is responsible for receiving notification messages (including the first notification message, the second notification message, etc.) and sending parameters corresponding to the received notification messages (including the first sending parameter, the second sending parameter, etc.). Generally speaking, the notification messages and sending parameters received by the data receiving module 120 are generated by other devices outside the present invention (i.e., the computer or server of the unit to send the message) and transmitted to the device 100, but the present invention is not limited thereto.

The sending parameters mentioned in the present invention include sending channel information, and in some embodiments, may also include sending unit information and/or message type information. The sending channel information may indicate the method of sending the notification message, such as email, SMS, instant message, push message, etc.; the sending unit information may indicate the unit to which the notification message is to be sent; the message type information may indicate the type of notification message, including but not limited to emergency messages, marketing messages, reminder messages, subscription messages, etc., but the present invention is not limited to the above. In some embodiments, the sending parameters may also include client communication data that matches the sending method indicated by the sending channel message. The client communication data may indicate the client communication data of the client who will receive the notification message. For example, when the sending channel message indicates that the notification message is sent by email, SMS, instant message, or push message, the client communication data may be an email account, a mobile phone number, an instant messaging account, or a mobile application ID or identification data.

The data receiving module 120 is also responsible for adding the received notification message (and the corresponding sending parameter) to the sending waiting sequence 140. Generally speaking, the data receiving module 120 can add the notification message (and the corresponding sending parameter) to the sending waiting sequence 140 according to the sending priority corresponding to the received notification message, wherein the sending priority can be preset or determined by the data receiving module 120 according to the sending unit information, message type information, and/or sending channel information included in the sending parameter. For example, the data receiving module 120 can determine the sending priority according to any weight value of the sending unit information, message type information, and sending channel information, or the sum of the weight values of any two or three of them.

In some embodiments, the data receiving module 120 may also receive a customer list. Generally speaking, the data receiving module 120 may receive a customer list sent by other devices outside the present invention at regular intervals or at regular intervals (such as regular intervals every day), but the present invention is not limited thereto.

The customer list received by the data receiving module 120 includes one or more customer information, and the customer information can be data that can represent the customer, such as an ID number, a bank account number, a mobile phone number, an email account, an instant messaging account, a unique serial number or identification information given to the customer by the external system or device of the present invention, etc.

The message sending module 150 is responsible for taking out the notification message and the corresponding sending parameter from the sending waiting sequence 140. In the present invention, the notification message taken out by the message sending module 150 from the sending waiting sequence 140 is also referred to as the first notification message, and the sending parameter corresponding to the first notification message is also referred to as the first sending parameter.

The message sending module 150 is also responsible for obtaining one or more client communication data corresponding to the first notification message taken out from the sending waiting sequence 140. For example, the message sending module 150 can obtain the client communication data corresponding to the first notification message from the first sending parameter corresponding to the first notification message; the message sending module 150 can also obtain the client communication data from the client list received by the data receiving module 120. More specifically, the message sending module 150 can determine whether the client message included in the client list is consistent with the client message indicated by the sending channel message in the first sending parameter. If the sending method is consistent, the message sending module 150 can use all or part of the customer message as the customer communication data corresponding to the first notification message, and if the customer message included in the customer list does not match the sending method represented by the sending channel message, the message sending module 150 can query the customer communication data that matches the sending method represented by the sending channel message in the first sending parameter based on the customer message included in the customer list. The message sending module 150 can query the customer communication data corresponding to the customer message in the storage medium 104, or can connect to a system or device outside the present invention to query the customer communication data corresponding to the customer message.

The message sending module 150 is also responsible for sending the first notification message to the client using the sending channel corresponding to the sending channel information in the first sending parameter obtained according to the client communication data corresponding to the first notification message (that is, the sending method represented by the sending channel information). There may be one or more client communication data corresponding to the first notification message, so there will also be one or more clients corresponding to the client communication data receiving the first notification message sent by the message sending module 150.

In some embodiments, when the performance determination module 160 determines that the sending performance of the message sending module 150 in sending the first notification message is lower than the performance monitoring parameter set by the parameter setting module 110, the message sending module 150 may increase the time interval for sending the same or different first notification messages and/or cumulatively send a certain number of first notification messages and then pause for a certain period of time before sending other first notification messages.

The performance determination module 160 is responsible for determining whether the sending performance of the message sending module 150 in sending the first notification message (also referred to as the sending performance of the message sending module 150 in the present invention) is lower than the performance monitoring parameter set by the parameter setting module 110. For example, when the performance monitoring parameter includes the longest time (M) to complete sending a certain number (N) of notification messages, the performance determination module 160 can determine whether each of the N notification messages is sent within M minutes. If so, it means that the sending performance of the message sending module 150 is lower than the performance monitoring parameter set by the parameter setting module 110. The performance is higher than the performance monitoring parameter. If not, it indicates that the sending performance of the message sending module 150 is lower than the performance monitoring parameter. For example, the performance monitoring parameter includes the maximum value (P) of the average sending time of the notification message. Then the performance judgment module 160 can judge whether the average time for the message sending module 150 to send each first notification message is less than or equal to P seconds. If so, it indicates that the sending performance of the message sending module 150 is higher than the performance monitoring parameter. Otherwise, it indicates that the sending performance of the message sending module 150 is lower than the performance monitoring parameter.

In some embodiments, the performance determination module 160 may also determine whether the sending performance of the message sending module 150 is lower than the performance monitoring parameter based on the ratio of the number and time of the first notification messages sent by the message sending module 150 to the performance monitoring parameter set by the parameter setting module 110. For example, when the message sending module 150 only sends N/2 notification messages, the performance determination module 160 may determine whether the message sending module 150 completes the sending of N/2 notification messages within M/2 minutes.

The performance determination module 160 may also first analyze the sending performance in the past certain period of time to generate the sending statistical performance, such as calculating the average or median of the sending performance in the past certain period of time, and then compare the sending statistical performance with the performance monitoring parameter to determine whether the sending performance of the message sending module 150 is lower than the performance monitoring parameter. It should be noted that the above-mentioned certain period of time may be a preset value or an interval time included in the performance monitoring parameter, such as the past six hours, one day, etc.

For example, when the message sending module 150 retrieves the first notification message from the sending waiting sequence 140, the performance determination module 160 may first determine whether the sending performance of the sending channel represented by the sending channel information in the first sending parameter corresponding to the first notification message used by the message sending module 150 in the past certain period of time is lower than the performance monitoring parameter set by the parameter setting module 110.

The sequence adjustment module 170 is responsible for adjusting the sequence of the notification message in the sending waiting sequence 140 according to the sending parameter corresponding to the notification message in the sending waiting sequence 140 when the performance determination module 160 determines that the sending performance of the message sending module 150 is lower than the performance monitoring parameter set by the parameter setting module 110. In the present invention, the notification message arranged in the sending waiting sequence 140 is also referred to as the second notification message, and the sending parameter corresponding to the second notification message is also referred to as the second sending parameter.

The sequence adjustment module 170 can adjust the sending unit information, message type information, and/or sending channel information in the second sending parameter to match the predefined adjustment level of the second notification message in the sending waiting sequence 140, such as adjusting the second notification message to the last position of the sending waiting sequence 140 or adjusting it backward by a certain number of positions. In more detail, for example, the adjustment level may define the order of adjusting the sending unit message as service unit, marketing unit, that is, the sequence adjustment module 170 may first adjust the arrangement order of the second notification message corresponding to the second sending parameter indicating the sending unit message as the service unit in the sending waiting sequence 140 backwards. If the second sending parameter corresponding to the second notification message in the sending waiting sequence 140 does not include the sending unit message indicating the service unit, the sequence adjustment module 170 may adjust the arrangement order of the second notification message corresponding to the second sending parameter indicating the sending unit message as the marketing unit backwards. The arrangement sequence of the second notification message corresponding to the parameter in the sending waiting sequence 140 is adjusted backward, so that the message sending module 150 postpones sending the second notification message corresponding to the second sending parameter including the sending unit message represented as the service unit; similarly, the adjustment level can also define the order of adjusting the message type messages as subscription notification, general notification, and marketing notification. In other words, the sequence adjustment module 170 can sequentially determine whether the second sending parameter corresponding to the second notification message in the sending waiting sequence 140 includes the second sending parameter represented as subscription notification/general notification/ The message type information of the marketing notification can also be adjusted backward in the arrangement order of the second notification message corresponding to the second sending parameter of the message type information represented as subscription notification/general notification/marketing notification in the sending waiting sequence 140, so that the message sending module 150 postpones sending the second notification message corresponding to the second sending parameter of the message type information represented as subscription notification/general notification/marketing notification; the adjustment level can also define the order of adjusting the sending channel message as email, instant messaging, SMS, and push, and the sequence adjustment module 170 can adjust the order of the second notification message in the sending waiting sequence 140 in the sending waiting sequence 140 in the sending waiting sequence 140. It is determined whether the second sending parameter corresponding to the second notification message in the sending waiting sequence 140 includes a sending channel message represented as email/instant messaging/short message/push, and the arrangement order of the second notification message corresponding to the second sending parameter represented as the sending channel message as email/instant messaging/short message/push in the sending waiting sequence 140 can be adjusted backward, so that the message sending module 150 delays sending the second notification message corresponding to the second sending parameter including the sending channel message represented as email/instant messaging/short message/push. In practice, the adjustment level can also define the order of adjusting the combination of two or all of the sending unit messages, message type messages, or sending channel messages. For example, the order of adjusting the combination of sending channel messages and message type messages is defined as service unit and subscription notification, service unit and general notification, marketing unit and subscription notification, marketing unit and general notification, marketing unit and marketing notification, etc. The present invention is not limited to the above.

The sequence adjustment module 170 may also adjust the order of the second notification message in the second transmission parameter that matches the first transmission parameter, including the transmission unit message, the message type message, and/or the transmission channel message, in the transmission waiting sequence 140. The sequence adjustment module 170 may adjust the order of the second notification message in the second transmission parameter that matches two or all of the transmission unit message, the message type message, or the transmission channel message of the first transmission parameter, in the transmission waiting sequence 140.

When the performance determination module 160 determines that the sending performance of the message sending module 150 is lower than the performance monitoring parameter set by the parameter setting module 110, the performance warning module 190 can generate a warning and/or notify the administrator, for example, by sending the warning message to the administrator via email, text message, instant message, etc.

Next, an embodiment is used to explain the operating system and method of the present invention, and please refer to "FIG. 2A" for a flow chart of the method for adjusting the order of sending notification messages when the sending performance is too low. In this embodiment, it is assumed that the device 100 is a message sending server, but the present invention is not limited to this.

First, the parameter setting module 110 can provide the administrator of the device 100 with the ability to set performance monitoring parameters (step 210). In this embodiment, it is assumed that the set performance monitoring parameters include the longest time (M) to complete sending a certain number (N) of notification messages and the maximum value (P) of the average sending time of the notification messages.

After the parameter setting module 110 sets the performance monitoring parameters (step 210), when the data receiving module 120 receives the notification message and the corresponding sending parameters (step 230), the data receiving module 120 can add the received notification message to the sending waiting sequence 140 (step 241) to wait for the message sending module 150 to send it. In this embodiment, it is assumed that the sending parameters include a sending unit message, a message type message, and a sending channel message, wherein the sending unit message can indicate that the corresponding notification message is sent by a personal finance unit, a marketing unit, a risk management unit, etc., the message type message can indicate that the corresponding notification message is an emergency notification, a marketing notification, a general notification, a subscription notification, and the sending channel message can indicate that the corresponding notification message is sent using an email, a text message, an instant message, a push message, etc. The data receiving module 120 can determine the position of the corresponding notification message to be inserted into the sending waiting sequence 140 according to the weight values of one, two or three of the sending unit message, the message type message, and the sending channel message included in the sending parameters.

Afterwards, the message sending module 150 can continue to extract the first notification message arranged at the front from the sending waiting sequence 140 (step 245) and the corresponding first sending parameter (at the same time, the extracted first notification message can be removed from the sending waiting sequence 140), and can obtain the client communication data corresponding to the extracted notification message (step 250), and can send the first notification message to the client using the sending channel corresponding to the sending channel message in the first sending parameter based on the obtained client communication data (step 260). In this embodiment, after obtaining one or more client communication data corresponding to the retrieved first notification message, the message sending module 150 can send the first notification message to one or more clients based on the obtained client communication data using the sending channel corresponding to the sending channel message in the first sending parameter, wherein, if the client communication data obtained by the message sending module 150 corresponds to the sending channel, the message sending module 150 can directly send the first notification message to the client based on the obtained client communication data, and when the client communication data obtained by the message sending module 150 does not correspond to the sending channel, the message sending module 150 can obtain the client communication data corresponding to the sending channel based on the obtained client communication data, and send the notification message to the client based on the obtained client communication data. For example, if the customer communication data is in the form of an email account and the sending channel is email, if the customer communication data includes email accounts such as aaa@bbb.cc and ddd@eee.ff, the message sending module 150 can use email to send the first notification message to email mailboxes such as aaa@bbb.cc and ddd@eee.ff, so that customers with email accounts such as aaa@bbb.cc or ddd@eee.ff can operate the client to connect to the email server that manages aaa@bbb.cc or ddd@eee.ff to download the first notification message.

After the message sending module 150 sends the first notification message to the client using the sending channel corresponding to the sending channel message in the first sending parameter according to the obtained client communication data (step 260), the performance determination module 160 can determine whether the sending performance of the message sending module 150 in sending the first notification message is lower than the performance monitoring parameter set by the parameter setting module 110. If not, the message sending module 150 can send the next first notification message according to the predetermined interval time, that is, repeating steps 245~260. If so, the sequence adjustment module 170 can adjust the order of the second notification message in the sending waiting sequence 140 according to the second sending parameter corresponding to the second notification message arranged in the sending waiting sequence 140 (step 270). In this embodiment, it is assumed that the sequence adjustment module 170 can move the second notification message corresponding to the second sending parameter having the same sending channel message as the first sending parameter corresponding to the first notification message to the end of the sending waiting sequence 140. If the sending channel message in the first sending parameter indicates that the first notification message is sent using an instant message, as shown in "FIG. 3A" and "FIG. 3B", when the sending waiting sequence 140 sequentially includes the second notification messages 311-316, the sequence adjustment module 170 can move the second notification message corresponding to the second sending parameter having the same sending channel message as the first sending parameter corresponding to the first notification message to the end of the sending waiting sequence 140. The second notification messages 312 and 315 corresponding to the second sending parameter of the sending channel message of the instant message are moved to the end of the sending waiting sequence 140, but the second notification messages corresponding to the second sending parameter including the sending channel message indicating that the instant message is not used will not be adjusted in order by the sequence adjustment module 170. In this way, the sending waiting sequence 140 sequentially includes the second notification message 311, the second notification message 313, the second notification message 314, the second notification message 316, the second notification message 312, and the second notification message 315.

Thus, through the present invention, the sending order of different notification messages to be sent using various sending channels can be adjusted according to the current sending performance of the device, so that the device can avoid continuing to use the same sending channel to send notification messages when the sending performance of using a specific sending channel to send notification messages is too low.

In the above embodiment, after the message sending module 150 can extract the first notification message arranged at the front from the sending waiting sequence 140 (step 245) and the corresponding first sending parameter, the performance determination module 160 can first determine whether the sending performance of the sending channel represented by the sending channel information in the first sending parameter used by the message sending module 150 in the past certain period of time is lower than the performance monitoring parameter set by the parameter setting module 110. If not, the message sending module 150 can remove the extracted first notification message from the sending waiting sequence 140 and obtain the client communication data corresponding to the extracted notification message. The first notification message may be sent to the client end using the sending channel corresponding to the sending channel message in the first sending parameter according to the acquired client communication data (step 260); and if the performance determination module 160 determines that the sending performance of the sending channel represented by the sending channel message in the first sending parameter used by the message sending module 150 in the past certain period of time is lower than the performance monitoring parameter, the sequence adjustment module 170 may adjust the sequence of the second notification message in the sending waiting sequence 140 according to the second sending parameter corresponding to the second notification message arranged in the sending waiting sequence 140 (step 270).

In addition, in the above-mentioned embodiment, when the performance determination module 160 determines that the sending performance of the message sending module 150 in sending the first notification message is lower than the performance monitoring parameter set by the parameter setting module 110, the message sending module 150 can increase the time interval for sending the first notification message and/or suspend sending for a certain period of time after accumulating a certain number of first notification messages (step 280) as shown in the process of "Figure 2B", so as to delay the time for sending the next first notification message.

If the device 100 further includes a performance warning module 190, after the performance determination module 160 determines that the sending performance of the first notification message sent by the message sending module 150 is lower than the performance monitoring parameter set by the parameter setting module 110, the performance warning module 190 may generate a warning and/or notify the administrator (step 290).

In summary, the difference between the present invention and the prior art is that after setting the performance monitoring parameters, when it is determined that the sending performance of the first notification message is lower than the performance monitoring parameters, the sending order of the second notification message is adjusted according to the second sending parameter corresponding to the second notification message. This technical means can solve the problem of the prior art of continuously sending messages using a sending method with too low sending performance, thereby achieving the technical effect of reducing the possibility of failure in sending notification messages.

Furthermore, the method of the present invention for adjusting the order of sending notification messages when the sending performance is too low can be implemented in hardware, software, or a combination of hardware and software, and can also be implemented in a centralized manner in a computer system or in a distributed manner with different components distributed in several interconnected computer systems.

Although the implementation methods disclosed in the present invention are as above, the contents described are not intended to directly limit the scope of patent protection of the present invention. Any person with common knowledge in the technical field to which the present invention belongs, without departing from the spirit and scope disclosed by the present invention, makes slight changes and modifications to the implementation of the present invention in form and details, which are all within the scope of patent protection of the present invention. The scope of patent protection of the present invention shall still be based on the scope defined in the attached patent application.

100: device 104: storage medium 110: parameter setting module 120: data receiving module 140: sending waiting sequence 150: message sending module 160: performance judgment module 170: sequence adjustment module 190: performance warning module 311~316: second notification message Step 210: setting performance monitoring parameters Step 230: receiving notification message and sending parameters corresponding to notification message Step 241: adding notification message to sending waiting sequence Step 245: taking out first notification message from sending waiting sequence Step 250: obtaining customer communication data corresponding to first notification message Step 260: Send the first notification message to the client using the sending channel corresponding to the sending channel message according to the client communication data Step 270: When it is determined that the sending performance of the first notification message is lower than the performance monitoring parameter, adjust the order of the second notification message in the sending waiting sequence according to the second sending parameter corresponding to the second notification message in the sending waiting sequence Step 280: Increase the time interval for sending the first notification message and/or pause for a certain period of time after accumulating a certain number of first notification messages Step 290: Generate a warning or notify the administrator

FIG. 1 is a schematic diagram of the components of the device for adjusting the order of sending notification messages when the sending performance is too low according to the present invention. FIG. 2A is a flow chart of the method for adjusting the order of sending notification messages when the sending performance is too low according to the present invention. FIG. 2B is a flow chart of the additional method for adjusting the order of sending notification messages when the sending performance is too low according to the present invention. FIG. 3A and FIG. 3B are schematic diagrams of the sending waiting sequence according to the embodiment of the present invention.

Step 210: Set performance monitoring parameters

Step 230: Receive notification message and corresponding notification message sending parameters

Step 241: Add the notification message to the sending waiting sequence

Step 245: Take out the first notification message from the sending waiting sequence

Step 250: Obtain the customer communication data corresponding to the first notification message

Step 260: Send the first notification message to the client using the sending channel corresponding to the sending channel message based on the client communication data

Step 270: When it is determined that the sending performance of the first notification message is lower than the performance monitoring parameter, the order of the second notification message in the sending waiting sequence is adjusted according to the second sending parameter corresponding to the second notification message in the sending waiting sequence

Claims (10)

A method for adjusting the order of sending notification messages when the sending performance is too low is applied to a device. The method comprises at least the following steps: setting performance monitoring parameters of multiple sending channels, each sending channel sending notification messages in a different manner, and each sending channel performance monitoring parameter includes different types and values, wherein each performance monitoring parameter includes the time to complete sending a certain number of notification messages and the average sending time of notification messages; receiving a first notification message and a first sending parameter corresponding to the first notification message, the first sending parameter including a sending channel message; A notification message is added to a sending waiting sequence; the first notification message is taken out from the sending waiting sequence; at least one client communication data corresponding to the first notification message is obtained; the first notification message is sent to at least one client using a sending channel corresponding to the sending channel message according to the at least one client communication data; and when it is determined that a sending performance of sending the first notification message is lower than a performance monitoring parameter of the sending channel corresponding to the sending channel message, the sequence of the second notification message in the sending waiting sequence is adjusted according to a second sending parameter corresponding to a second notification message in the sending waiting sequence. The method for adjusting the order of sending notification messages when the sending performance is too low as described in claim 1, wherein the step of setting the performance monitoring parameter is to set the longest time to complete sending a certain number of notification messages and/or the minimum value of the average sending time of notification messages, and wherein the step of determining whether the sending performance of sending the first notification message is lower than the performance monitoring parameter is to determine whether the sending performance is lower than the performance monitoring parameter based on the ratio of the number and time of sending the first notification message to the performance monitoring parameter. The method for adjusting the order of sending notification messages when the sending performance is too low as described in claim 1, wherein the step of adjusting the order of the second notification message in the sending waiting sequence according to the second sending parameter corresponding to the second notification message in the sending waiting sequence is to adjust the sending unit message and/or message type message in the second sending parameter to meet the adjustment level or the order of the second notification message in the sending waiting sequence. A method for adjusting the order of sending notification messages when the sending performance is too low as described in claim 1, wherein the method generates a warning or notifies the administrator after determining that the sending performance of sending the first notification message is lower than the performance monitoring parameter. A method for adjusting the order of sending notification messages when the sending performance is too low as described in claim 1, wherein the method further includes the step of increasing the time interval for sending the first notification message and/or pausing for a certain period of time after accumulating and sending a certain number of the first notification messages after determining that the sending performance of sending the first notification message is lower than the performance monitoring parameter. A device for adjusting the order of sending notification messages when the sending performance is too low, the device at least includes: a parameter setting module, used to set the performance monitoring parameters of multiple sending channels, each sending channel sends notification messages in a different way, and each sending channel performance monitoring parameter includes different types and values, wherein each performance monitoring parameter includes the time to complete sending a certain number of notification messages and the average sending time of notification messages; a message receiving module, used to receive a first notification message and a first sending parameter corresponding to the first notification message, and add the first notification message to a sending waiting sequence, the first sending parameter includes a sending channel message; a message sending module, used to The first notification message is taken out from the sending waiting sequence, and at least one client communication data corresponding to the first notification message is obtained, and the first notification message is sent to at least one client using the sending channel corresponding to the sending channel message according to the at least one client communication data; a performance determination module is used to determine whether the sending performance of sending the first notification message is lower than the performance monitoring parameter; and a sequence adjustment module is used to adjust the sequence of the second notification message in the sending waiting sequence according to a second sending parameter corresponding to a second notification message in the sending waiting sequence when the performance determination module determines that the sending performance is lower than the performance monitoring parameter of the sending channel corresponding to the sending channel message. A device for adjusting the sequence of sending notification messages when the sending performance is too low as described in claim 6, wherein the performance monitoring parameter includes the longest time to complete sending a certain number of notification messages and/or the minimum value of the average sending time of notification messages, and the sequence adjustment module determines whether the sending performance is lower than the performance monitoring parameter based on the ratio of the number and time of sending the first notification message to the performance monitoring parameter. A device for adjusting the sequence of notification message transmission when the transmission performance is too low as described in claim 6, wherein the sequence adjustment module is further used to adjust the transmission unit message and/or message type message in the second transmission parameter to conform to the adjustment level or the sequence of the second notification message in the transmission waiting sequence of the first transmission parameter. A device for adjusting the order of sending notification messages when the sending performance is too low as described in claim 6, wherein the device further includes a performance warning module for generating a warning or notifying an administrator when the sending performance is lower than the performance monitoring parameter. As described in claim 6, the device for adjusting the order of sending notification messages when the sending performance is too low, wherein the message sending module is further used to increase the time interval for sending the first notification message and/or pause for a certain period of time after accumulating and sending a certain number of the first notification messages when the sending performance is lower than the performance monitoring parameter.

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