TWI863588B - SMS system - Google Patents
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Abstract
本發明係關於一種簡訊系統,其包含一專屬碼申請模組、一簡訊發送模組、一回覆接收模組及一後台管理模組。專屬碼申請模組供一系統用戶申請一專屬碼及產生一管理帳號。簡訊發送模組對應於專屬碼,供系統用戶發送一簡訊至一發送對象。回覆接收模組用以接收當發送對象收到簡訊後所產生之一回覆訊息。後台管理模組供系統用戶經由管理帳號管理簡訊發送模組所發送之簡訊與回覆接收模組所接收之回覆訊息。 The invention relates to a short message system, which includes a dedicated code application module, a short message sending module, a reply receiving module and a background management module. The dedicated code application module allows a system user to apply for a dedicated code and generate a management account. The short message sending module corresponds to the dedicated code and allows the system user to send a short message to a sending object. The reply receiving module is used to receive a reply message generated when the sending object receives the short message. The background management module allows the system user to manage the short messages sent by the short message sending module and the reply messages received by the reply receiving module through the management account.
Description
本發明係關於一種簡訊系統,詳細而言,係關於一種可供系統用戶申請一專屬碼之簡訊系統。 The present invention relates to a short message system, and more specifically, to a short message system that allows system users to apply for a dedicated code.
於傳統的簡訊服務中,當一則簡訊發送時,接收端會顯示發訊者的電話號碼,然而,這種方式在某些情況下會降低簡訊的有效性。特別是當使用者收到來自陌生電話號碼的簡訊時,很可能產生猜疑,認為這是垃圾簡訊或詐騙行為,從而忽視或刪除該簡訊,進而影響到簡訊的傳達效果。 In traditional SMS services, when a text message is sent, the sender's phone number will be displayed on the receiving end. However, this method can reduce the effectiveness of SMS in some cases. In particular, when users receive SMS messages from unfamiliar phone numbers, they are likely to become suspicious and think that it is spam or fraudulent, and thus ignore or delete the SMS, which in turn affects the effectiveness of SMS delivery.
於現有之美國專利第8954349B2號中,係公開一種Ordering system and ancillary service control through text messaging,其特徵為:A system allows control of an ancillary server function through a text messaging protocol.The text message allows a connected user to obtain goods or services through a network controller that selectively routes a self-addressed text message to a remote networked server that instantiates the server function based on content in the text message.The self-addressed electronic message(e.g.,SMS message)is interpreted by a network component as needing invocation of a specified ordering service and,accordingly,is routed to a server that is tasked with administering,for example,order and delivery of a product or access to an account.The server,upon receipt of the self-addressed electronic message,may interact with the buyer using messaging to confirm the scope of the order and to fullfil the order.The system augments cellular phone functionality with a mechanism for placing orders using a looped text-yourself approach that engenders trust with users。 The existing US Patent No. 8954349B2 discloses an Ordering system and ancillary service control through text messaging, which is characterized by: A system allows control of an ancillary server function through a text messaging protocol. The text message allows a connected user to obtain goods or services through a network controller that selectively routes a self-addressed text message to a remote networked server that instantiates the server function based on content in the text message.The self-addressed electronic message (e.g., SMS message) is interpreted by a network component as needing invocation of a specified ordering service and,accordingly,is routed to a server that is tasked with administering,for example,order and delivery of a product or access to an account .The server,upon receipt of the self-addressed electronic message, may interact with the buyer using messaging to confirm the scope of the order and to fullfil the order. The system augments cellular phone functionality with a mechanism for placing orders using a looped text-yourself approach that engenders trust with users.
前案一的技術領域與本案相似。然而,該案僅是將支付動作進行發送,並沒有實現行為轉換為真正金流的部分,因此在收取款項上有疑慮,同時也不具備跨碼回覆(他裡面有講到用81581專碼查看進度)。本案則具備電信商串連專屬碼申請。 The technical field of the previous case is similar to this case. However, that case only sent the payment action, and did not realize the part of converting the action into real money flow, so there are doubts about collecting the money, and there is no cross-code reply (he mentioned using the 81581 special code to check the progress). This case has the application for the telecom operator's special code.
於現有之美國專利第10810623B2號中,係公開一種E-commerce messaging using SMS,其特徵為:一種生成方法短信供軟件應用程序處理的業務消息包括:數據收集接口,接受來自所述軟件應用程序的傳出指令和傳出數據;消息編碼引擎對來自所述軟件應用程序的所述輸出指令和輸出數據進行編碼;使用編碼模板生成短信商業消息分類短信被格式化以供數據處理系統處理的消息;調度程序運行時處理器處理說短信用於通過網絡傳輸給接收者的業務消息。 In the existing US Patent No. 10810623B2, an E-commerce messaging using SMS is disclosed, which is characterized by: a method for generating SMS business messages for processing by a software application, including: a data collection interface, receiving outgoing instructions and outgoing data from the software application; a message encoding engine encoding the output instructions and output data from the software application; using an encoding template to generate SMS business message classification SMS formatted for processing by a data processing system; when the scheduler is running, the processor processes the SMS for transmission to the recipient through the network.
前案二的技術領域與本案相同。然而,該案與本案較無關聯。其為一簡訊自動生成發送系統,並具備一管理介面。 The technical field of the previous case 2 is the same as that of this case. However, that case is less relevant to this case. It is a system for automatically generating and sending short messages and has a management interface.
於現有之美國專利第8412169B2號中,係公開一種System and method for providing mobile device services using SMS communications,其特徵為:增強服務平台具有用於接收來自請求所需數據的用戶的通信的接口。自動響應模塊解析通信並檢索所需的數據。增強服務平台將期望的數據安排到發送給用戶的響應消息中,其中響應消息包括與允許用戶重新聯繫增強服務平台的 鏈接相對應的嵌入代碼。操作員輔助模塊接收經由該鏈接發起的來自用戶的通信,以提供關於用戶請求的進一步幫助。 In the existing U.S. Patent No. 8412169B2, a system and method for providing mobile device services using SMS communications is disclosed, which is characterized in that: the enhanced service platform has an interface for receiving communications from users requesting required data. The automatic response module parses the communication and retrieves the required data. The enhanced service platform arranges the desired data into a response message sent to the user, wherein the response message includes an embedded code corresponding to a link that allows the user to recontact the enhanced service platform. The operator assistance module receives communications from the user initiated via the link to provide further assistance with respect to the user's request.
前案三的技術領域與本案相似。然而,本案可通過使用者回覆內容之統計,或是用戶自訂與預設範本,來提供完整之回覆內容。同時本案整合不同渠道,辨識使用者回覆內容與量體,再進行回覆。該案僅是提供系統用戶大略的回覆策略。 The technical field of the previous case 3 is similar to this case. However, this case can provide complete reply content through statistics of user reply content, or user customization and preset templates. At the same time, this case integrates different channels, identifies user reply content and volume, and then responds. This case only provides system users with a rough reply strategy.
於現有之美國專利第10389880B1號中,係公開一種Short message service(SMS)response and interpretation application,其特徵為:消息處理應用可以從用戶設備接收文本消息、電子郵件或其他通信消息格式的至少一個查詢消息。可以接收並處理該消息以識別查詢消息的內容,從而確定是否應當將查詢消息傳送給現場代理或者是否應當利用存儲在數據庫中的自動響應來響應查詢消息。 In the existing US Patent No. 10389880B1, a Short Message Service (SMS) response and interpretation application is disclosed, which is characterized in that the message processing application can receive at least one query message in a text message, email or other communication message format from a user device. The message can be received and processed to identify the content of the query message, thereby determining whether the query message should be sent to a field agent or whether the query message should be responded to using an automatic response stored in a database.
前案四的技術領域與本案不同。該案是通過關鍵字辨識回覆。本案除通過使用者回覆內容之關鍵字辨識外,亦可用戶自訂預設範本,來提供完整之回覆內容。因此不限關鍵字符合才會回覆。本案也有回覆容錯機制,可以使用羅馬拼音進行辨識中文字,通過正確辨識,並由系統給予回覆完成。 The technical field of the previous case 4 is different from that of this case. That case responded through keyword recognition. In addition to keyword recognition of the user's reply content, this case can also provide complete reply content by using user-defined preset templates. Therefore, it is not limited to replying only when the keywords match. This case also has a reply error tolerance mechanism, which can use Roman pinyin to recognize Chinese characters. After correct recognition, the system will give a reply to complete.
於現有之美國專利第20200228480A1號中,係公開一種Messaging environment for mobile device with multitask toolbar,search engine and keyboard control access to apps and centralized functionality,其特徵為:消息傳遞平台作為移動設備環境運行,使用戶能夠搜索內容並將內容添加到文本消息中,以及訪問其他應用程序和功能。該消息傳遞平台提供了一個用於構建消息的用戶界面和一個包含各種可選元素(包括電影、照片等)的目錄。 In the existing U.S. Patent No. 20200228480A1, a messaging environment for mobile device with multitask toolbar, search engine and keyboard control access to apps and centralized functionality is disclosed, which is characterized by: the messaging platform operates as a mobile device environment, enabling users to search for content and add content to text messages, as well as access other applications and functions. The messaging platform provides a user interface for constructing messages and a catalog containing various selectable elements (including movies, photos, etc.).
前案五的技術領域與本案相似,然而所公開之特徵內容與本案不同。 The technical field of the previous case 5 is similar to that of this case, but the disclosed features are different from those of this case.
有鑑於此,如何提供一種簡訊系統,使系統用戶可以申請自己所希望的專屬碼,使這個專屬碼可作為簡訊的來源顯示在接收端的手機上。這樣一來,使用者收到的簡訊不再是陌生號碼,而是一個熟悉的、專屬於自己的短碼,乃為此一業界亟待解決之問題。 In view of this, how to provide a text messaging system that allows system users to apply for their desired exclusive code, so that this exclusive code can be displayed on the receiving end's mobile phone as the source of the text message. In this way, the text message received by the user is no longer from an unfamiliar number, but a familiar, exclusive short code for himself, which is an urgent problem to be solved in this industry.
為解決上述之現有技術的不足之處,本發明之主要目的在於提供一種簡訊系統,其包含一專屬碼申請模組、一簡訊發送模組、一回覆接收模組及一後台管理模組。專屬碼申請模組供一系統用戶申請一專屬碼及產生一管理帳號。簡訊發送模組對應於專屬碼,供系統用戶發送一簡訊至一發送對象。回覆接收模組用以接收當發送對象收到簡訊後所產生之一回覆訊息。後台管理模組供系統用戶經由管理帳號管理簡訊發送模組所發送之簡訊與回覆接收模組所接收之回覆訊息。 In order to solve the above-mentioned deficiencies of the existing technology, the main purpose of the present invention is to provide a short message system, which includes a dedicated code application module, a short message sending module, a reply receiving module and a background management module. The dedicated code application module allows a system user to apply for a dedicated code and generate a management account. The short message sending module corresponds to the dedicated code and allows the system user to send a short message to a sending object. The reply receiving module is used to receive a reply message generated when the sending object receives the short message. The background management module allows the system user to manage the short messages sent by the short message sending module and the reply messages received by the reply receiving module through the management account.
為達上述之目的,本發明之簡訊系統具有的專屬碼申請模組所提供之專屬碼用以對應於複數電信商。 To achieve the above-mentioned purpose, the exclusive code application module of the SMS system of the present invention provides exclusive codes corresponding to multiple telecommunications operators.
為達上述之目的,本發明之簡訊系統具有的專屬碼申請模組具有一電信商串連模組及一專屬碼生成模組,電信商串連模組通過與複數電信商之資料串連以取得專屬碼之資訊,專屬碼生成模組通過系統用戶所選擇之專屬碼,與複數電信商連接。 To achieve the above-mentioned purpose, the exclusive code application module of the SMS system of the present invention has a telecom operator connection module and an exclusive code generation module. The telecom operator connection module obtains the exclusive code information by connecting with the data of multiple telecom operators, and the exclusive code generation module connects with multiple telecom operators through the exclusive code selected by the system user.
為達上述之目的,本發明之簡訊系統具有的簡訊發送模組通過系統用戶之設定,以安排簡訊即時發送或預先排程。 To achieve the above-mentioned purpose, the SMS system of the present invention has an SMS sending module that can arrange for SMS to be sent instantly or pre-scheduled through the settings of the system user.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組可用以辨識回覆訊息之來源並進行渠道分類與紀錄。 To achieve the above-mentioned purpose, the reply receiving module of the SMS system of the present invention can be used to identify the source of the reply message and classify and record the channel.
為達上述之目的,本發明之簡訊系統具有的後台管理模組具有一管理介面,管理介面以包含但不限於表單、圖表、類收件夾等形式呈現。 To achieve the above-mentioned purpose, the background management module of the SMS system of the present invention has a management interface, which is presented in the form of including but not limited to forms, charts, and folder-like forms.
為達上述之目的,本發明之簡訊系統更包含一資料庫與一伺服器,資料庫用以儲存、管理及處理複數資訊,且複數資訊包含但不限於系統用戶與使用者資料、簡訊記錄和交易記錄等,伺服器用以處理系統用戶請求,包含簡訊發送及資料查詢等。 To achieve the above-mentioned purpose, the SMS system of the present invention further includes a database and a server. The database is used to store, manage and process multiple information, and the multiple information includes but is not limited to system users and user data, SMS records and transaction records, etc. The server is used to process system user requests, including SMS sending and data query, etc.
為達上述之目的,本發明之簡訊系統具有的專屬碼申請模組所生成之專屬碼為跨通信商、地區及國家之專屬碼。 To achieve the above-mentioned purpose, the exclusive code generated by the exclusive code application module of the SMS system of the present invention is an exclusive code that crosses telecommunications operators, regions and countries.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組可直接接收一使用者回覆簡訊之內容並進行辨識與整合。 To achieve the above-mentioned purpose, the reply receiving module of the SMS system of the present invention can directly receive the content of a user's reply SMS and perform identification and integration.
為達上述之目的,本發明之簡訊系統具有的專屬碼申請模組所生成之專屬碼可通過邏輯運算以提供高識別度之專屬碼。 To achieve the above-mentioned purpose, the unique code generated by the unique code application module of the SMS system of the present invention can provide a highly identifiable unique code through logical operations.
為達上述之目的,本發明之簡訊系統具有的專屬碼申請模組所生成之專屬碼為跨電信商的統一專屬碼。 To achieve the above-mentioned purpose, the exclusive code generated by the exclusive code application module of the SMS system of the present invention is a unified exclusive code across telecom operators.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組通過一使用者的一簡訊資訊以辨識簡訊之渠道來源,簡訊資訊包含但不限於電信商簡訊API串接辨識、國際區號等。 To achieve the above purpose, the reply receiving module of the SMS system of the present invention identifies the source of the SMS through the SMS information of a user. The SMS information includes but is not limited to the SMS API connection identification of the telecom operator, the international area code, etc.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組可通過文字規定辨識簡訊中的回覆內容。 To achieve the above-mentioned purpose, the reply receiving module of the SMS system of the present invention can identify the reply content in the SMS through text regulations.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組包含一回覆容錯機制,其可通過包含但不限於拼字、詞彙、文法等部分進行辨識包含但不限於中文、英文等不限語言之錯誤。 To achieve the above-mentioned purpose, the reply receiving module of the SMS system of the present invention includes a reply error tolerance mechanism, which can identify errors in any language including but not limited to Chinese, English, etc. by including but not limited to spelling, vocabulary, grammar, etc.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組通過一使用者的一簡訊資訊以判斷使用者之大致的地理位置,並提供使用者最近的避難所地址及導引路線,其中簡訊資訊包含但不限於電信商簡訊API串接辨識、國際區號等。 To achieve the above purpose, the reply receiving module of the SMS system of the present invention determines the approximate geographical location of a user through a user's SMS information, and provides the user with the nearest shelter address and guidance route, wherein the SMS information includes but is not limited to the SMS API connection identification of the telecom operator, the international area code, etc.
為達上述之目的,本發明之簡訊系統具有的回覆接收模組用以接收複數個不同使用者號碼(行動用戶號碼)之投票結果,以同時進行多個投票活動。 To achieve the above-mentioned purpose, the reply receiving module of the SMS system of the present invention is used to receive the voting results of multiple different user numbers (mobile user numbers) to carry out multiple voting activities at the same time.
100:簡訊系統 100: SMS system
200:專屬碼申請模組 200: Exclusive code application module
210:電信商串連模組 210: Telecom operator serial module
220:專屬碼生成模組 220: Exclusive code generation module
300:簡訊發送模組 300: SMS sending module
400:回覆接收模組 400: Reply receiving module
500:後台管理模組 500:Backend management module
600:資料庫 600: Database
700:伺服器 700: Server
U:系統用戶 U: System user
R:發送對象 R:Sending object
圖1為本發明之簡訊系統的示意圖。 Figure 1 is a schematic diagram of the SMS system of the present invention.
圖2為本發明之簡訊系統的流程圖。 Figure 2 is a flow chart of the SMS system of the present invention.
圖3為本發明之簡訊系統所具有的回覆接收模組的使用示意圖。 Figure 3 is a schematic diagram of the use of the reply receiving module of the SMS system of the present invention.
圖4為本發明之簡訊系統所具有的後台管理模組提供系統用戶觀察使用者行為的圖表示意圖。 FIG4 is a diagram showing the background management module of the SMS system of the present invention providing a system user with a means of observing user behavior.
圖5為本發明之簡訊系統所具有的後台管理模組針對簡訊或使用者的簡訊發送示意圖。 Figure 5 is a schematic diagram of the background management module of the SMS system of the present invention for SMS or SMS sending by users.
圖6為本發明之簡訊系統所具有的後台管理模組將相同號碼整併為一使用者資訊的示意圖。 FIG6 is a schematic diagram showing that the background management module of the SMS system of the present invention integrates the same number into one user information.
圖7為本發明之簡訊系統所具有的後台管理模組提供系統用戶對應之關鍵字文按建議的示意圖。 FIG7 is a schematic diagram showing the background management module of the SMS system of the present invention providing system users with corresponding keyword text suggestions.
圖8為本發明之簡訊系統所具有的回覆接收模組針對使用者在單一簡訊中的回覆內容進行辨識與分類的示意圖。 FIG8 is a schematic diagram showing the reply receiving module of the SMS system of the present invention identifying and classifying the reply content of the user in a single SMS.
茲將本發明配合附圖,並以實施例之表達形式詳細說明如下。於文中所使用之圖式,其主旨僅為示意及輔助說明書之用,未必為本發明實施後之真實比例與精準配置,故不應就所附之圖式的比例與配置關係侷限本發明於實際實施上的專利範圍,合先敘明。 The present invention is described in detail as follows with the accompanying drawings and in the form of an embodiment. The drawings used in the text are only for illustration and auxiliary description, and may not be the actual proportion and precise configuration after the implementation of the present invention. Therefore, the proportion and configuration of the attached drawings should not limit the patent scope of the present invention in actual implementation.
請參閱圖1及圖2,本發明之一種簡訊系統100,其包含一專屬碼申請模組200、一簡訊發送模組300、一回覆接收模組400及一後台管理模組500。專屬碼申請模組200供一系統用戶U申請一專屬碼及產生一管理帳號。簡訊發送模組300對應於專屬碼,供系統用戶U發送一簡訊至一發送對象R。回覆接收模組400用以接收當發送對象R收到簡訊後所產生之一回覆訊息。後台管理模組500供系統用戶U經由管理帳號管理簡訊發送模組300所發送之簡訊與回覆接收模組400所接收之回覆訊息。 Please refer to Figures 1 and 2, a short message system 100 of the present invention includes a dedicated code application module 200, a short message sending module 300, a reply receiving module 400 and a background management module 500. The dedicated code application module 200 allows a system user U to apply for a dedicated code and generate a management account. The short message sending module 300 corresponds to the dedicated code and allows the system user U to send a short message to a sending object R. The reply receiving module 400 is used to receive a reply message generated when the sending object R receives the short message. The background management module 500 allows the system user U to manage the short messages sent by the short message sending module 300 and the reply messages received by the reply receiving module 400 through the management account.
本發明之簡訊系統100具有的專屬碼申請模組200所提供之專屬碼可用以對應於複數電信商。詳細而言,專屬碼申請模組200係為一串連多家電信商,辨識可申請之專屬碼,並提供申請服務完成之模組。專屬碼申請模組 200通過前述方法,可以確保該專屬碼能夠對應多家電信商,來擴增專屬碼服務範圍,並且能隱藏專屬碼之所屬電信商,維持隱私權利。 The exclusive code provided by the exclusive code application module 200 of the SMS system 100 of the present invention can be used to correspond to multiple telecom operators. In detail, the exclusive code application module 200 is a module that connects multiple telecom operators, identifies the exclusive codes that can be applied for, and provides application service completion. The exclusive code application module 200 can ensure that the exclusive code can correspond to multiple telecom operators through the above method to expand the exclusive code service scope, and can hide the telecom operator to which the exclusive code belongs to maintain privacy rights.
專屬碼申請模組200具有一電信商串連模組210及一專屬碼生成模組220。專屬碼申請模組200通過電信商串連模組210及專屬碼生成模組220以完成專屬碼之申請。 The exclusive code application module 200 has a telecom operator connection module 210 and an exclusive code generation module 220. The exclusive code application module 200 completes the application for the exclusive code through the telecom operator connection module 210 and the exclusive code generation module 220.
電信商串連模組210係通過與多家電信商之資料串連以取得可用專屬碼之資訊,並且可以了解每一專屬碼的電信商數量(舉例而言,12345專屬碼可包含電信商A、B、C,而67890專屬碼則可包含電信商A、C)。電信商串連模組210與電信商之串聯方式,可以由包含但不限於電信商API串聯、電信商資料庫整合等方式,來做到能取得電信商可用專屬碼的資訊。 The carrier connection module 210 obtains information about available exclusive codes by connecting with data from multiple carriers, and can understand the number of carriers for each exclusive code (for example, the 12345 exclusive code can include carriers A, B, and C, while the 67890 exclusive code can include carriers A and C). The carrier connection module 210 can connect with carriers in a manner including but not limited to carrier API connection, carrier database integration, etc., to obtain information about available exclusive codes for carriers.
專屬碼生成模組220係通過系統用戶U選擇之專屬碼與電信商系統連接,並為系統用戶U進行該專屬碼之服務購買。系統用戶U由此取得其專屬碼,同步生成該系統用戶U之專屬碼後台管理帳號,並通過後台管理模組500之登入操作使用。專屬碼生成模組220與電信商之專屬碼申請方式,可以由包含但不限於電信商API串聯、電信商資料庫整合等方式,來完成服務申請作業。 The exclusive code generation module 220 is connected to the telecom operator system through the exclusive code selected by the system user U, and purchases the service of the exclusive code for the system user U. The system user U obtains its exclusive code, and simultaneously generates the exclusive code background management account of the system user U, and uses it through the login operation of the background management module 500. The exclusive code generation module 220 and the telecom operator's exclusive code application method can be completed by including but not limited to telecom operator API serialization, telecom operator database integration, etc. to complete the service application operation.
如此一來,系統用戶U便可因此取得專屬碼與對應之後台管理帳戶。 In this way, system user U can obtain a unique code and the corresponding background management account.
於本發明中,簡訊發送系統100係通過系統用戶U設定,從而進行安排簡訊即時發送或預先排程等動作。設定可依據包含不限於時間、日期、對象、內容、回覆設定等不限,並且可以針對包含但不限於單位使用者、多位使用者、特定使用者素描(舉例而言:性別、年齡、地區、國家、職業等不 限)等,進行簡訊發送。簡訊發送模組300同時可配合本發明之回覆接收模組400,於接收回覆資訊之後,直接通過系統用戶U設定,安排發送回覆簡訊。 In the present invention, the SMS sending system 100 is configured by the system user U to arrange the instant SMS sending or pre-scheduling. The settings may be based on, but not limited to, time, date, object, content, reply settings, etc., and the SMS may be sent for, but not limited to, a unit user, multiple users, or a specific user profile (for example, gender, age, region, country, occupation, etc.). The SMS sending module 300 may also cooperate with the reply receiving module 400 of the present invention to directly arrange the sending of the reply SMS after receiving the reply information through the system user U settings.
如圖3所示,回覆接收模組400係為接收使用者之一回覆簡訊,並接收辨識該簡訊來源,進行渠道分類與紀錄之模組。通過回覆接收模組400接收使用者回覆之簡訊內容,並可以交付簡訊系統100再執行相應操作或紀錄,實施例如:座位預訂與確認、投票等。簡訊系統100通過使用者的簡訊回覆資訊,包含但不限於電信商簡訊API串接辨識、自然語言模型、時間戳記、國際區號等,辨識該簡訊之渠道來源(如:以使用者號碼進行辨識)、使用者性別(如:以電信商簡訊API串接、語言模型等進行辨識)、時間日期(如:以時間戳記辨識)、地區(如:以國際區號辨識)等不限,並且將資訊記錄於稍後將提及之一資料庫600與一伺服器700。 As shown in FIG3 , the reply receiving module 400 is a module for receiving a reply SMS from a user, identifying the source of the SMS, and performing channel classification and recording. The reply receiving module 400 receives the content of the reply SMS from the user and can deliver it to the SMS system 100 to perform corresponding operations or records, such as seat reservation and confirmation, voting, etc. The SMS system 100 uses the SMS reply information of the user, including but not limited to the telecommunications operator SMS API connection identification, natural language model, timestamp, international area code, etc., to identify the source of the SMS (e.g., identification by user number), user gender (e.g., identification by telecommunications operator SMS API connection, language model, etc.), time date (e.g., identification by timestamp), region (e.g., identification by international area code), etc., and records the information in a database 600 and a server 700 to be mentioned later.
後台管理模組500係為一提供系統用戶U通過本發明執行簡訊發送、回覆接收呈現與簡訊處理之管理模組。後台管理模組500可具有一管理界面,其呈現方式包含但不限於表單、圖表等形式,也可以類收件夾之形式進行呈現。 The background management module 500 is a management module that provides system user U with the ability to send SMS, receive responses and process SMS through the present invention. The background management module 500 may have a management interface, and its presentation method includes but is not limited to forms, charts, etc., and may also be presented in a folder-like form.
後台管理模組500包含以下技術特徵: The background management module 500 includes the following technical features:
1.同時通過將個別使用者之簡訊資料,整理其關連性,並可以進行以包含但不限於圖表(統計圖)、數字等方式呈現數據統計之結果,提供系統用戶U觀察使用者行為之效果。相關實施例如圖4所示。 1. At the same time, by organizing the relevance of individual user's SMS data, the statistical results can be presented in the form of, but not limited to, charts (statistical graphs), numbers, etc., to provide system user U with the effect of observing user behavior. The relevant implementation example is shown in Figure 4.
2.包含針對個別/多個簡訊或使用者之簡訊發送,與回覆簡訊接收後之手動/自動回覆功能(舉例而言:簡訊回覆成功之通知簡訊)。相關實施例如圖5所示。 2. Includes SMS sending for individual/multiple SMS or users, and manual/automatic reply function after receiving the reply SMS (for example: SMS notification of successful SMS reply). The relevant implementation example is shown in Figure 5.
3.通過使用者之重複號碼辨識,來整併相同號碼為一使用者資訊,建立該使用者於所有渠道上之資訊為單一相同資訊並建立資訊素描。同時本發明可通過使用者回覆內容之統計,或是用戶自訂與預設範本,來提供完整之回覆內容。此外,亦可同時整合不同渠道,辨識使用者回覆內容與量體,再進行回覆。相關實施例如圖6所示,其中,圖6僅是提供系統用戶U大略的回覆策略。 3. Through the identification of repeated numbers of users, the same number is integrated into one user information, and the information of the user on all channels is established as a single identical information and an information sketch is established. At the same time, the present invention can provide complete reply content through statistics of user reply content, or user customization and preset templates. In addition, different channels can also be integrated at the same time to identify user reply content and volume, and then reply. The relevant implementation example is shown in Figure 6, where Figure 6 only provides a rough reply strategy for system user U.
4.通過文案設計關鍵字,提供系統用戶U對應之關鍵字文案建議。該文案之取得可通過包含但不限於串連網路搜尋、AI、資料庫等來進行取得。相關實施例如圖7所示。 4. Design keywords through copywriting and provide corresponding keyword copywriting suggestions to system user U. The copywriting can be obtained by including but not limited to serial network search, AI, database, etc. The relevant implementation example is shown in Figure 7.
除上述技術特徵外,後台管理模組500還可進一步包含但不限於儲值、儲值紀錄、訂閱系統、黑名單系統、資料編輯、回覆預設內容設定、簡訊與紀錄備份、帳務資料與輸出、簡訊資料與輸出、儲值紀錄與輸出等功能與系統之技術特徵,提供系統用戶U完整的後台管理作業。後台管理模組500也可通過API,提供系統用戶U遠端操控呼叫,進行系統設定與操作。 In addition to the above technical features, the background management module 500 may further include but not limited to top-up, top-up records, subscription system, blacklist system, data editing, reply default content settings, SMS and record backup, account data and output, SMS data and output, top-up records and output and other functions and system technical features, providing system user U with complete background management operations. The background management module 500 can also provide system user U with remote control calls through API to perform system settings and operations.
本發明之簡訊系統100更包含一資料庫600與一伺服器700。資料庫600與伺服器700係作為本發明之系統運行核心。其中,資料庫600用於儲存、管理、處理大量資訊等不限,包括系統用戶U與使用者資料、簡訊記錄和交易紀錄等不限。伺服器700則處理系統用戶U請求,包括簡訊發送和資料查詢等不限,確保系統運行順暢。資料庫架構可以是關聯式或NoSQL等不限,視需求進行選擇。此外,伺服器700可以部署在本地或使用雲端等,於此並不加以限制。本發明也可將需求資訊或演算作業,通過用戶或使用者裝置本身之處理器與記憶體,進行本地處理演算。 The SMS system 100 of the present invention further includes a database 600 and a server 700. The database 600 and the server 700 serve as the core of the system operation of the present invention. The database 600 is used to store, manage, and process a large amount of information, including system users U and user data, SMS records, and transaction records. The server 700 processes requests from system users U, including SMS sending and data query, to ensure smooth operation of the system. The database architecture can be relational or NoSQL, etc., and can be selected according to needs. In addition, the server 700 can be deployed locally or in the cloud, etc., and there is no restriction here. The present invention can also process the required information or calculation operations locally through the processor and memory of the user or user device itself.
本發明之簡訊系統100可具有以下特徵與應用: The SMS system 100 of the present invention may have the following features and applications:
特徵一:跨電信商、地區、國家之專屬碼 Feature 1: Exclusive code across telecom operators, regions, and countries
專屬碼申請模組200具備串接多家電信商之功能,其可以具備申請跨通信商、地區、國家之專屬碼以提供系統用戶U使用,因此專屬碼不會被單一電信商所限制,也不會被地區、國家所限制。其可通過以下技術特徵實現該效果:通過專屬碼申請模組200之電信商串連模組210與多家電信商之資料串連,取得可用專屬碼之資訊。使用者實際使用該專屬碼時,同樣一組專屬碼便可以通過使用者裝置辨識所在地(如:辨識其發送之國際區碼、號碼開頭等,分辨通信商所在地),並且提供該地區對應之專屬碼服務給予使用者,由此就可以實現跨國電信商合作之專屬碼。 The exclusive code application module 200 has the function of connecting multiple telecom operators in series. It can apply for exclusive codes across telecom operators, regions, and countries to provide system users U with use. Therefore, the exclusive code will not be restricted by a single telecom operator, nor will it be restricted by region or country. This effect can be achieved through the following technical features: the telecom operator connection module 210 of the exclusive code application module 200 connects with the data of multiple telecom operators in series to obtain information on available exclusive codes. When the user actually uses the exclusive code, the same set of exclusive codes can be used to identify the location through the user device (such as identifying the international area code and number beginning sent to distinguish the location of the telecom operator), and provide the user with the exclusive code service corresponding to the region, thereby realizing exclusive codes for cooperation with multinational telecom operators.
特徵二:簡訊直接回覆與其資訊紀錄方法 Feature 2: Direct reply to SMS and its information recording method
回覆接收模組400通過直接接收使用者簡訊回覆的內容,並且進行辨識來去整合同一使用者之回覆內容,並於簡訊系統100之後端管理系統上進行資訊呈現,因此在使用者的體驗上,使用者並不需要透過在簡訊內附加額外的連結或者是操作步驟,例如跳轉到外部網頁,便可直接在簡訊上就回覆簡訊內容,簡訊系統100也可以確實收到回覆內容的資訊,實現將簡訊與回覆系統的整合。 The reply receiving module 400 directly receives the content of the user's SMS reply, identifies it, integrates the reply content of the same user, and presents the information on the back-end management system of the SMS system 100. Therefore, in terms of user experience, the user does not need to add additional links or operation steps in the SMS, such as jumping to an external website, and can directly reply to the SMS content on the SMS. The SMS system 100 can also receive the information of the reply content, realizing the integration of SMS and reply system.
特徵三:高識別度專屬碼 Feature 3: Highly identifiable unique code
專屬碼申請模組200可以通過高識別度的邏輯演算,提供系統用戶U或使用者可易於記憶和識別的專屬碼,來提高系統用戶U使用本系統服務,同時藉此想要達成的廣告效果或行銷信息曝光度。邏輯演算實施例如:避 免選擇長號碼或普通電話號碼,而選擇短碼,來引起使用者的注意和記憶,提高曝光度。 The exclusive code application module 200 can provide the system user U or the user with an exclusive code that is easy to remember and identify through high-recognition logic calculations, so as to improve the system user U's use of the system services and thereby achieve the desired advertising effect or marketing information exposure. For example, the logic calculation implementation is to avoid selecting long numbers or ordinary telephone numbers and select short codes to attract the user's attention and memory, thereby increasing exposure.
特徵四:統一專屬碼 Feature 4: Unified unique code
專屬碼申請模組200通過其整合不同電信商的可用專屬碼,並進行申請,讓系統用戶U取得的專屬碼可為同步具備跨電信商的統一專屬碼。如此一來,對應不同使用者使用的不同電信商裝置,或者是在不同國家的呈現上,都會是統一專屬碼,從而可建立企業辨識度和品牌形象。 The exclusive code application module 200 integrates the available exclusive codes of different telecom operators and applies for them, so that the exclusive code obtained by the system user U can be a unified exclusive code across telecom operators. In this way, the exclusive code will be unified for different telecom operators' devices used by different users or in different countries, thereby establishing corporate recognition and brand image.
特徵五:多渠道辨識 Feature 5: Multi-channel identification
回覆接收模組400可以通過使用者的簡訊資訊包含但不限於電信商簡訊API串接辨識、國際區號等,辨識該簡訊之渠道來源,並且將資訊記錄於資料庫600與伺服器700,同時透過後台管理模組500整併同樣簡訊資訊的使用者,紀錄該使用者所使用之多種渠道資訊。 The reply receiving module 400 can identify the channel source of the SMS through the user's SMS information including but not limited to the telecommunications operator SMS API serial identification, international area code, etc., and record the information in the database 600 and the server 700. At the same time, the background management module 500 integrates users with the same SMS information and records the various channel information used by the user.
特徵六:單一簡訊之多重回覆內容辨識 Feature 6: Identification of multiple replies to a single SMS
回覆接收模組400可以通過文字規定(舉例而言:用逗號區分回覆內容),針對使用者在單一簡訊中的回覆內容,辨識回覆之對應分類、問題等,並進行記錄。其實施例如:有五個問題,請使用者回答,使用者回答「1,3,4,5,3」,即可依此辨識取得五個回覆資料並分類完成。相關之實施例如圖8所示。 The reply receiving module 400 can identify the corresponding categories, questions, etc. of the reply content in a single SMS message by text regulations (for example, using commas to distinguish reply content), and record them. For example, there are five questions and the user is asked to answer them. The user answers "1, 3, 4, 5, 3", and five reply data can be identified and classified accordingly. The relevant implementation example is shown in Figure 8.
特徵七:回覆容錯機制 Feature 7: Reply fault tolerance mechanism
回覆接收模組400包含一回覆容錯機制,可通過包含但不限於拼字、詞彙、文法等部分進行辨識包含但不限於中文、英文等不限語言之錯誤。如:系統可以使用羅馬拼音進行中文字辨識。即使使用者輸入了錯誤的拼字如 「道得」,系統仍能正確辨識出使用者的意思為「道德」,並依此進行後續流程。該機制可通過一技術細節實施例達成。包含一語言模型來學習中文、英文等不限語言之拼字、詞彙和文法。一錯誤檢測器來識別包含但不限於拼字檢查、詞彙檢查、語法檢查等識別錯誤。一錯誤修復器進行包含但不限於拼字替換、詞彙替換、語法修復等進行修復作業完成。由此避免錯誤,確保本系統能得到準確之回覆內容。 The reply receiving module 400 includes a reply error tolerance mechanism, which can identify errors in any language including but not limited to Chinese, English, etc. by including but not limited to spelling, vocabulary, grammar, etc. For example, the system can use Romanization to recognize Chinese characters. Even if the user enters an incorrect spelling such as "道得", the system can still correctly recognize that the user means "morality" and proceed with the subsequent process accordingly. The mechanism can be achieved through a technical detail implementation example. It includes a language model to learn spelling, vocabulary and grammar of any language including Chinese, English, etc. An error detector to identify errors including but not limited to spelling check, vocabulary check, grammar check, etc. An error repairer performs repair operations including but not limited to spelling replacement, vocabulary replacement, grammar repair, etc. This avoids errors and ensures that the system can obtain accurate response content.
應用一:避難應用 Application 1: Evacuation application
回覆接收模組400可以通過使用者之簡訊資訊包含但不限於電信商簡訊API串接辨識、國際區號等,判斷使用者之大致的地理位置,提供使用者最近的避難所地址及導引路線。 The reply receiving module 400 can determine the user's approximate geographic location through the user's SMS information including but not limited to the telecommunications operator SMS API serial identification, international area code, etc., and provide the user with the nearest shelter address and guidance route.
應用二:投票應用 Application 2: Voting application
回覆接收模組400用以接收複數個不同的使用者號碼(行動用戶號碼)之投票結果,以同時進行多個投票活動,且進一步將投票結果記錄於資料庫600與伺服器700。同時,亦可應用後台管理模組500對於同樣資訊素描的使用者,辨識投票成果,避免重複投票。 The reply receiving module 400 is used to receive the voting results of multiple different user numbers (mobile user numbers) to conduct multiple voting activities at the same time, and further record the voting results in the database 600 and the server 700. At the same time, the background management module 500 can also be used to identify the voting results of users with the same information sketch to avoid repeated voting.
綜上所述,本發明為一個簡訊服務的創新系統,其核心特點即為專屬碼申請模組200。透過專屬碼申請模組200建立系統用戶U的專屬碼,使其可以跨越不同的通信商來發送簡訊和接收回覆,從而帶來許多優勢。 In summary, the present invention is an innovative system for SMS service, the core feature of which is the exclusive code application module 200. The exclusive code application module 200 establishes the exclusive code of the system user U, so that it can send SMS and receive replies across different communication operators, thus bringing many advantages.
詳言之,於傳統簡訊服務中,當一則簡訊發送時,接收端會顯示發訊者的電話號碼,然而這種方式在某些情況下會降低簡訊的有效性,特別是當使用者收到來自陌生電話號碼的簡訊時,很可能產生猜疑,認為這是垃圾簡訊或詐騙行為,從而忽視或刪除該簡訊,進而影響到簡訊的傳達效果。 In detail, in traditional SMS services, when a text message is sent, the recipient will display the sender's phone number. However, this method will reduce the effectiveness of SMS in some cases. In particular, when users receive SMS messages from unfamiliar phone numbers, they are likely to become suspicious and think that it is spam or fraudulent, and thus ignore or delete the SMS, which in turn affects the effectiveness of SMS delivery.
本發明則可透過專屬碼申請模組200解決了這個問題。系統用戶U可以申請自己所希望的專屬碼,這個專屬碼將會作為簡訊的來源顯示在接收端的手機上。這樣一來,使用者收到的簡訊不再是陌生號碼,而是一個熟悉的、專屬於自己的短碼,從而提高了使用者對簡訊真實性的認可,增加了簡訊的開封率和回覆率。 The present invention can solve this problem through the exclusive code application module 200. System user U can apply for the exclusive code he wants, and this exclusive code will be displayed on the receiving end's mobile phone as the source of the SMS. In this way, the SMS received by the user is no longer from an unfamiliar number, but a familiar short code that is exclusive to him, thereby improving the user's recognition of the authenticity of the SMS and increasing the opening rate and reply rate of the SMS.
更值得一提的是,本發明的專屬碼整合通信商,通過與所有通信商系統對接,取得各家電信商都使用的專屬碼,所以才能提供系統用戶U與使用者在各種不同的通信網絡中都能使用同一個專屬碼進行發送和接收。這也意味著,系統用戶U不再受限於特定通信商的覆蓋範圍,甚至可以跨越國家界線,讓專屬短碼服務更具國際化和全球性。 What is more worth mentioning is that the exclusive code of the present invention integrates the communication operators, and obtains the exclusive code used by each telecommunications operator by connecting with the systems of all communication operators, so that the system users U and users can use the same exclusive code to send and receive in various communication networks. This also means that the system users U are no longer limited to the coverage of a specific communication operator, and can even cross national boundaries, making the exclusive short code service more international and global.
這樣的特點使得系統用戶U能夠更靈活地使用簡訊服務,不僅可以用於個人溝通,還可以廣泛應用於商業行銷和推廣。舉個例子,一家跨國企業可以申請一個全球通用的專屬碼,讓全球系統用戶U只需輸入同一個專屬碼,就能夠享受該企業提供的服務,例如全球訂餐服務、投票調查或其他多種用途。 This feature enables system users U to use SMS services more flexibly, not only for personal communication, but also for commercial marketing and promotion. For example, a multinational company can apply for a universal unique code, so that global system users U only need to enter the same unique code to enjoy the services provided by the company, such as global food ordering services, voting surveys or other purposes.
以上所述之實施例僅係為說明本發明之技術思想及特點,其目的在使熟習此項技藝之人士能夠瞭解本發明之內容並據以實施,當不能以之限定本發明之專利範圍,即大凡依本發明所揭示之精神所作之均等變化或修飾,仍應涵蓋在本發明之專利範圍內。 The above-mentioned embodiments are only for illustrating the technical ideas and features of the present invention. Their purpose is to enable people familiar with this technology to understand the content of the present invention and implement it accordingly. They cannot be used to limit the patent scope of the present invention. In other words, any equivalent changes or modifications made according to the spirit disclosed by the present invention should still be covered by the patent scope of the present invention.
100:簡訊系統 100: SMS system
200:專屬碼申請模組 200: Exclusive code application module
210:電信商串連模組 210: Telecom operator serial module
220:專屬碼生成模組 220: Exclusive code generation module
300:簡訊發送模組 300: SMS sending module
400:回覆接收模組 400: Reply receiving module
500:後台管理模組 500:Backend management module
600:資料庫 600: Database
700:伺服器 700: Server
U:系統用戶 U: System user
R:發送對象 R:Sending object
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|---|---|---|---|---|
| CN100433854C (en) * | 2006-06-20 | 2008-11-12 | 中国移动通信集团公司 | Method for increasing transmitting party actual name in short message |
| TW201515429A (en) * | 2013-10-14 | 2015-04-16 | Chunghwa Telecom Co Ltd | Intelligent bidirectional short-message sending/receiving and matching method and system |
| US20150356468A1 (en) * | 2014-06-05 | 2015-12-10 | Re:Group'd Media Inc. | Mobile chat systems for real time polling, rating and rsvp'ing |
| CN106971446A (en) * | 2017-03-27 | 2017-07-21 | 胥达 | A kind of method of electronic voting |
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| WO2009022568A1 (en) * | 2007-08-16 | 2009-02-19 | Nec Corporation | Information delivery system, deivery destination control method and deivery destination control program |
| US20140379820A1 (en) * | 2011-05-06 | 2014-12-25 | Gmob, Llc | Email address and telephone number unification systems and methods |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN100433854C (en) * | 2006-06-20 | 2008-11-12 | 中国移动通信集团公司 | Method for increasing transmitting party actual name in short message |
| TW201515429A (en) * | 2013-10-14 | 2015-04-16 | Chunghwa Telecom Co Ltd | Intelligent bidirectional short-message sending/receiving and matching method and system |
| US20150356468A1 (en) * | 2014-06-05 | 2015-12-10 | Re:Group'd Media Inc. | Mobile chat systems for real time polling, rating and rsvp'ing |
| CN106971446A (en) * | 2017-03-27 | 2017-07-21 | 胥达 | A kind of method of electronic voting |
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