TWI855474B - Safe deposit box selection suggestion system and safe deposit box selection method - Google Patents
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Abstract
Description
本發明是有關於一種保管箱選用建議系統,且特別是有關於一種應用於銀行保管箱租賃的建議系統及保管箱選用方法。The present invention relates to a safe deposit box selection recommendation system, and in particular to a recommendation system and a safe deposit box selection method applied to bank safe deposit box rental.
現今為了避免貴重物品遺失或毀損,通常不會將其置於家中或其他可能有風險的場所,而是選擇安置於提供妥善保管業務的地方,例如銀行。因此,保管箱租賃業務在現今銀行提供之眾多服務項目中已日漸成為大宗,而協助客戶選用合適的保管箱也隨之成為銀行行員時常承辦之一項耗時耗力的業務。Nowadays, in order to avoid the loss or damage of valuables, people usually do not keep them at home or other risky places, but choose to place them in places that provide safekeeping services, such as banks. Therefore, the safe deposit box rental business has gradually become a large part of the many services provided by banks today, and helping customers choose suitable safe deposit boxes has also become a time-consuming and labor-intensive business that bank employees often undertake.
本發明的目的是在於提供一種保管箱選用建議系統,其可供銀行業者提供完善的保管箱租賃服務,協助行員建議有保管箱使用需求的客戶使用者承租當前最合適之保管箱。The purpose of the present invention is to provide a safe deposit box selection recommendation system, which can be used by banking operators to provide comprehensive safe deposit box rental services and assist bank employees in recommending customers who need to use safe deposit boxes to rent the most suitable safe deposit box at present.
依據上述目的,本發明提出一種保管箱選用建議系統,其包含物件掃描器、資料庫及計算裝置。物件掃描器配置以對客戶使用者之待保管物件進行感測以取得其外形資訊。資料庫配置以儲存保管箱之使用狀態資訊及尺寸資訊。計算裝置配置以通訊連接物件掃描器及資料庫,並依據客戶使用者之待保管物件之外形資訊和銀行內保管箱之使用狀態資訊和尺寸資訊選定其中之一保管箱用於存放待保管物件。In accordance with the above purpose, the present invention proposes a safe deposit box selection recommendation system, which includes an object scanner, a database and a computing device. The object scanner is configured to sense the object to be stored by the customer user to obtain its appearance information. The database is configured to store the usage status information and size information of the safe deposit box. The computing device is configured to communicate with the object scanner and the database, and selects one of the safe deposit boxes for storing the object to be stored according to the appearance information of the object to be stored by the customer user and the usage status information and size information of the safe deposit boxes in the bank.
在一些實施例中,所述資料庫配置以儲存每一保管箱之位置資訊和費用資訊,且計算裝置會依據客戶使用者之待保管物件之外形資訊和銀行保管箱之使用狀態資訊、尺寸資訊、位置資訊及費用資訊來選定最合適之保管箱。In some embodiments, the database is configured to store location information and fee information of each safe deposit box, and the computing device selects the most suitable safe deposit box based on the appearance information of the customer user's objects to be stored and the usage status information, size information, location information and fee information of the bank's safe deposit boxes.
在一些實施例中,所述計算裝置配置以依據客戶使用者之待保管物件之外形資訊、提取機率資訊、重量資訊和材質資訊決定其應放置於選定之保管箱內的區域。In some embodiments, the computing device is configured to determine the area in the selected safe deposit box where the object to be stored should be placed based on the appearance information, retrieval probability information, weight information, and material information of the customer user.
在一些實施例中,所述保管箱選用建議系統包含互動式顯示設備,配置以執行互動式連動程式以引導客戶使用者將其待保管物件放置於選定保管箱內之規劃區域上。In some embodiments, the safe deposit box selection recommendation system includes an interactive display device configured to execute an interactive linkage program to guide the customer user to place the items to be stored in the planned area of the selected safe deposit box.
在一些實施例中,所述互動式顯示設備可以是擴增實境(augmented reality;AR)眼鏡。In some embodiments, the interactive display device may be augmented reality (AR) glasses.
在一些實施例中,所述保管箱選用建議系統包含重量感測器,配置以對客戶使用者之待保管物件進行重量感測以取得其重量資訊。In some embodiments, the safe deposit box selection recommendation system includes a weight sensor configured to sense the weight of the items to be stored by the customer user to obtain the weight information thereof.
在一些實施例中,所述資料庫配置以儲存與客戶使用者之待保管物件屬於同一客戶使用者之一或多個已保管物件之外形資訊和當前銀行保管箱之使用狀態資訊,且計算裝置會依據客戶使用者之待保管物件之外形資訊、一或多個已保管物件之外形資訊、當前銀行保管箱之使用狀態資訊及尺寸資訊選定一保管箱以用於存放客戶使用者之待保管物件及其一或多個已保管物件。In some embodiments, the database is configured to store the appearance information of one or more objects already kept by the same customer user as the object to be kept by the customer user and the usage status information of the current bank safe deposit box, and the computing device selects a safe deposit box for storing the object to be kept by the customer user and one or more objects already kept by the customer user based on the appearance information of the object to be kept by the customer user, the appearance information of one or more objects already kept, the usage status information and the size information of the current bank safe deposit box.
在一些實施例中,所述計算裝置配置以依據客戶使用者之待保管物件與其一或多個已保管物件之外形資訊、提取機率資訊、重量資訊和材質資訊決定其待保管物件與其一或多個已保管物件之保管箱內容物放置次序。In some embodiments, the computing device is configured to determine the order of placing the contents of the safe deposit box of the client user's objects to be stored and one or more of the objects already stored based on the appearance information, retrieval probability information, weight information and material information of the objects to be stored and one or more of the objects already stored.
在一些實施例中,所述物件掃描器可以是立體視覺(stereo vision)感測器、結構光(structured light)感測器或飛時測距(time of flight;TOF)感測器。In some embodiments, the object scanner may be a stereo vision sensor, a structured light sensor, or a time of flight (TOF) sensor.
依據上述目的,本發明另提出一種保管箱選用方法,其包含:提供資料庫,此資料庫配置為儲存多個保管箱之使用狀態資訊及尺寸資訊;使用物件掃描器對客戶使用者之待保管物件進行感測以取得其外形資訊;以及藉由計算裝置對客戶使用者之待保管物件之外形資訊、此些保管箱之使用狀態資訊及尺寸資訊進行運算而選定其中之一保管箱以用於存放客戶使用者之待保管物件。In accordance with the above-mentioned purpose, the present invention further proposes a method for selecting a safe deposit box, which comprises: providing a database, wherein the database is configured to store usage status information and size information of a plurality of safe deposit boxes; using an object scanner to sense the objects to be stored by the customer user to obtain their appearance information; and using a computing device to calculate the appearance information of the objects to be stored by the customer user, the usage status information and size information of these safe deposit boxes to select one of the safe deposit boxes for storing the objects to be stored by the customer user.
以下仔細討論本發明的實施例。可以理解的是,實施例提供許多可應用的觀念,其可實施於各式各樣的特定內容中。所討論、揭示之實施例僅供說明,並非用以限定本發明之範圍。The following is a detailed discussion of embodiments of the present invention. It is understood that the embodiments provide many applicable concepts that can be implemented in a variety of specific contexts. The embodiments discussed and disclosed are for illustration only and are not intended to limit the scope of the present invention.
圖1係依據本發明實施例之保管箱選用建議系統100的功能方塊示意圖。保管箱選用建議系統100包含物件掃描器110、資料庫130及計算裝置140。物件掃描器110可以是立體視覺感測器(stereo vision)、結構光感測器(structured light)、飛時測距感測器(time of flight;TOF)或上述組合。資料庫130可以是關聯式資料庫(relational database)、非關聯式資料庫( non-relational database)或上述組合。計算裝置140可以是個人電腦、筆記型電腦、平板電腦或其他內含處理器的裝置。在本發明之實施例中,物件掃描器110、資料庫130及計算裝置140均屬於銀行業者,而客戶使用者需為此銀行業者之企業或個人客戶。FIG1 is a functional block diagram of a safe deposit box
在本發明之一實施例中,承辦保管箱租賃業務之銀行行員在承接保管箱租賃業務後,首先須檢視資料庫130中當前銀行所有保管箱之使用狀態,以取得尚能提供客戶使用者承租之保管箱選項。In one embodiment of the present invention, after accepting the safe deposit box rental business, the bank clerk who undertakes the safe deposit box rental business must first check the usage status of all safe deposit boxes in the bank in the
在本發明之一實施例中,若是客戶使用者為首次辦理保管箱租賃業務,則銀行行員需先請求此客戶使用者提供使用者基本資訊並於資料庫130中建立其個人檔案。In one embodiment of the present invention, if the customer user is applying for a safe deposit box rental business for the first time, the bank clerk must first request the customer user to provide basic user information and create a personal file in the
物件掃描器110可經由網際網路通訊連接資料庫130及計算裝置140。物件掃描器110在對客戶使用者之待保管物件進行感測取得其外形資訊後,可將此外型資訊傳送至資料庫130中此客戶之關聯資訊欄位中建檔,供計算裝置140作為選用保管箱尺寸及給予保管箱內容物擺放建議之依據。在本發明之一實施例中,物件掃描器110、資料庫130與計算裝置140之間的通訊連接可以是透過無線和/或有線網路。The
在本發明之一實施例中,客戶使用者之待保管物件的長度、寬度、高度資訊係由物件掃描器110感測得知,而重量資訊係由重量感測器120感測得知。In one embodiment of the present invention, the length, width, and height information of the object to be stored by the customer user is sensed by the
在本發明之一實施例中,在客戶使用者之待保管物件存入保管箱後,於資料庫130中會將此客戶使用者之待保管物件的存取狀態變更為「存入」。In one embodiment of the present invention, after the client user's object to be kept is deposited into the safe deposit box, the access status of the client user's object to be kept will be changed to "deposited" in the
在本發明之一實施例中,客戶使用者之一或多個已保管物件自保管箱取出後,於資料庫130中會將此客戶使用者之一或多個已保管物件的存取狀態變更為「取出」。In one embodiment of the present invention, after one or more stored objects of a client user are taken out from the safe deposit box, the access status of the one or more stored objects of the client user will be changed to "taken out" in the
在本發明之一實施例中,計算裝置140綜合依據銀行內可承租之保管箱尺寸、客戶使用者之待保管物件、客戶使用者之一或多個已保管物件,在有限的保管箱空間內進行擺放方式之排列組合,以找出最合適之承租保管箱尺寸及擺放方法。In one embodiment of the present invention, the
在本發明之一實施例中,計算裝置140更用以依據待保管物件的外形資訊、提取機率資訊、重量資訊和材質資訊決定待保管物件在保管箱內的規劃區域,以指示客戶使用者將待保管物件置於規劃區域。此外,在本發明之一實施例中,計算裝置140更用以依據待保管物件與該至少一個已保管物件的外形資訊、提取機率資訊、重量資訊和材質資訊決定待保管物件與已保管物件對應在保管箱中的放置次序。舉例而言,計算裝置140可依據以下規則提供保管箱內容物的擺放建議:易碎材質物件不可放置於其他物件下方;以及提取機率愈高之物件放置於距離保管箱門口愈近之處,即放置於保管箱內的次序愈後面。In one embodiment of the present invention, the
在本發明之一實施例中,計算裝置140執行之保管箱空間規劃演算法如下:若第i種保管物件置入容量為v的保管箱內所所耗費的空間為C
i和所得到的價值為W
i,其被提取機率為R
i,且各保管物件之W
i的算法為100R
i,則前i種物品放入此保管箱可以獲得的最大價值f[i][v]計算如下式:
f[i][v]=max{f[i-1][v-kC
i]+kW
i},
其中0≤k≤v/C
i。
In one embodiment of the present invention, the safe deposit box space planning algorithm executed by the
在本發明之一實施例中,若客戶使用者非首次辦理保管箱租賃業務,則銀行行員需檢視資料庫130中客戶使用者其保管箱使用狀態,包含承租保管箱尺寸及個數、一或多個已保管物件資訊及其擺放位置等,以在承接此客戶使用者之新的一筆待保管物件請求時,供計算裝置140納入應選用保管箱尺寸及給予保管箱內容物擺放建議之考量。In one embodiment of the present invention, if the customer user is not applying for a safe deposit box rental business for the first time, the bank clerk needs to check the customer user's safe deposit box usage status in the
在一些實施例中,保管箱選用建議系統100更包含互動式顯示設備,其可以是擴增實境(augmented reality;AR)眼鏡或其他可提供互動式顯示功能的設備。圖2係依據本發明實施例之客戶使用者在保管箱選用建議系統100之互動式顯示設備210引導下擺放保管物件至保管箱B內之情境示意圖。在計算裝置140得出保管箱選用建議及保管箱內容物擺放建議之結果後,客戶使用者得藉由使用互動式顯示設備210引導其進行保管箱內容物之擺放。舉例而言,若客戶使用者攜帶純金項鍊至銀行欲辦理待保管物件之保管箱存入業務,而此客戶使用者之承租保管箱內已保管物件為古董茶壺、機密文件及名家畫作,則計算裝置140可依據上述各保管物件資訊計算得出保管箱選用建議,即判斷是否續用原保管箱或更換承租行內其他保管箱,且接著計算裝置140可依據保管箱空間規劃規則及演算法進一步提供保管物件在保管箱B內的擺放建議,例如:古董茶壺為易碎物件不得壓放於其他保管物件下方、純金項鍊之提取機率為所有保管物件中之最高者故應放置於最靠近保管箱B的門口處等;最後,客戶使用者可配戴互動式顯示設備210並遵循其視覺化地引導以進行保管箱內容物之擺放。In some embodiments, the safe deposit box
綜上所述,本發明之保管箱選用建議系統可協助銀行行員提供建議予有保管箱使用需求之客戶使用者承租當前最合適之保管箱。此外,在一些實施例中,本發明之保管箱選用建議系統可進一步透過互動式顯示設備引導客戶使用者擺放其保管箱內容物以發揮空間利用度之最大效益,提供更加完善的保管箱租賃服務。In summary, the safe deposit box selection recommendation system of the present invention can assist bank staff in providing recommendations to customers who need to use safe deposit boxes to rent the most suitable safe deposit boxes at present. In addition, in some embodiments, the safe deposit box selection recommendation system of the present invention can further guide customers to place the contents of their safe deposit boxes through interactive display devices to maximize the benefits of space utilization, thereby providing more complete safe deposit box rental services.
雖然本發明已以實施例揭露如上,然而其並非用以限定本發明之範圍,任何所屬技術領域中具有通常知識者,在不脫離本發明之精神與範圍內,當可做各種改變、替換與更動,因此本發明的保護範圍當以後附之申請專利範圍所界定者為準。Although the present invention has been disclosed as above by way of embodiments, they are not intended to limit the scope of the present invention. Any person having ordinary knowledge in the relevant technical field may make various changes, substitutions and modifications without departing from the spirit and scope of the present invention. Therefore, the protection scope of the present invention shall be defined by the scope of the attached patent application.
100:保管箱選用建議系統 110:物件掃描器 120:重量感測器 130:資料庫 140:計算裝置 B:保管箱 210:互動式顯示設備 100: Safe deposit box selection recommendation system 110: Object scanner 120: Weight sensor 130: Database 140: Computing device B: Safe deposit box 210: Interactive display device
為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之說明如下: 圖1為依據本發明實施例之保管箱選用建議系統之功能方塊示意圖;以及 圖2為依據本發明實施例之保管箱選用建議系統之客戶使用者在互動式顯示設備引導下擺放保管物件至保管箱內之情境示意圖。 In order to make the above and other purposes, features, advantages and embodiments of the present invention more clearly understandable, the attached drawings are described as follows: FIG. 1 is a functional block diagram of a safe deposit box selection recommendation system according to an embodiment of the present invention; and FIG. 2 is a situation diagram of a customer user of a safe deposit box selection recommendation system according to an embodiment of the present invention placing a safe deposit box under the guidance of an interactive display device.
國內寄存資訊(請依寄存機構、日期、號碼順序註記) 無 國外寄存資訊(請依寄存國家、機構、日期、號碼順序註記) 無 Domestic storage information (please note in the order of storage institution, date, and number) None Overseas storage information (please note in the order of storage country, institution, date, and number) None
100:保管箱選用建議系統 100: Safe deposit box selection recommendation system
110:物件掃描器 110: Object Scanner
120:重量感測器 120:Weight sensor
130:資料庫 130: Database
140:計算裝置 140: Computing device
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| US8818958B2 (en) * | 2009-03-20 | 2014-08-26 | Microsoft Corporation | Virtual safe deposit box for perpetual digital archival |
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| TWI639967B (en) * | 2017-05-31 | 2018-11-01 | 華南商業銀行股份有限公司 | Safe deposit box online rental system |
| TWM644765U (en) * | 2022-12-26 | 2023-08-11 | 合作金庫商業銀行股份有限公司 | Safe deposit box selection suggestion system |
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| TW202427320A (en) | 2024-07-01 |
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