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TWI855323B - Server for managing foreign currency transaction based on artificial intelligence - Google Patents

Server for managing foreign currency transaction based on artificial intelligence Download PDF

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TWI855323B
TWI855323B TW111117414A TW111117414A TWI855323B TW I855323 B TWI855323 B TW I855323B TW 111117414 A TW111117414 A TW 111117414A TW 111117414 A TW111117414 A TW 111117414A TW I855323 B TWI855323 B TW I855323B
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foreign currency
bank
artificial intelligence
processor
customer
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TW111117414A
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TW202345072A (en
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翁嘉芳
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兆豐國際商業銀行股份有限公司
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Abstract

A server for managing foreign currency transaction based on artificial intelligence is provided. The server includes a storage medium, a transceiver and a processor. The storage medium stores an artificial intelligence model. The transceiver is communicatively connected to a customer electronic device. The processor is coupled to the storage medium and the transceiver, wherein the processor receives a foreign currency transaction request from the customer electronic device through the transceiver; the processor analyzes the foreign currency transaction request by the artificial intelligence model to obtain an analysis result; the processor executes a foreign currency transaction corresponding to the analysis result.

Description

基於人工智慧管理外幣交易的伺服器Servers that manage foreign currency transactions based on artificial intelligence

本揭露是有關於一種基於人工智慧管理外幣交易的伺服器。The present disclosure relates to a server for managing foreign currency transactions based on artificial intelligence.

當客戶向銀行人員請求外幣交易時(例如,向銀行購買美金,或販賣美金給銀行),由於銀行人員常在短時間內接收來自眾多客戶的外幣交易,且銀行人員需要手動輸入該外幣交易的內容至銀行的系統,才能進行後續的外幣交易,此種方式存在銀行人員容易手動輸入出錯的問題,因此造成銀行的損失。When a customer requests a foreign currency transaction from a bank staff (for example, buying U.S. dollars from the bank, or selling U.S. dollars to the bank), the bank staff often receives foreign currency transactions from many customers in a short period of time, and the bank staff needs to manually input the content of the foreign currency transaction into the bank's system before conducting subsequent foreign currency transactions. This method has the problem that bank staff are prone to manual input errors, thus causing losses to the bank.

本揭露的基於人工智慧管理外幣交易的伺服器包括儲存媒體、收發器以及處理器。儲存媒體儲存人工智慧模型。收發器通訊連接至客戶電子裝置。處理器耦接儲存媒體以及收發器,其中處理器通過收發器從客戶電子裝置接收外幣交易請求;處理器利用人工智慧模型解析外幣交易請求以獲得解析結果;處理器執行對應於解析結果的外幣交易。The server for managing foreign currency transactions based on artificial intelligence disclosed herein includes a storage medium, a transceiver, and a processor. The storage medium stores an artificial intelligence model. The transceiver is communicatively connected to a client electronic device. The processor is coupled to the storage medium and the transceiver, wherein the processor receives a foreign currency transaction request from the client electronic device through the transceiver; the processor uses the artificial intelligence model to parse the foreign currency transaction request to obtain a parsing result; and the processor executes a foreign currency transaction corresponding to the parsing result.

為讓本揭露的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。In order to make the above features and advantages of the present disclosure more clearly understood, embodiments are specifically cited below and described in detail with reference to the accompanying drawings.

圖1是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的伺服器100的示意圖。請參照圖1,伺服器100包括儲存媒體110、收發器120以及處理器130。本實施例中的伺服器100可設置於銀行。Fig. 1 is a schematic diagram of a server 100 for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure. Referring to Fig. 1, the server 100 includes a storage medium 110, a transceiver 120, and a processor 130. The server 100 in this embodiment may be set in a bank.

儲存媒體110例如是任何型態的固定式或可移動式的隨機存取記憶體(random access memory,RAM)、唯讀記憶體(read-only memory,ROM)、快閃記憶體(flash memory)、硬碟(hard disk drive,HDD)、固態硬碟(solid state drive,SSD)或類似元件或上述元件的組合,而用於儲存可由處理器130執行的多個模組或各種應用程式。儲存媒體110可儲存人工智慧模型。人工智慧模型的用途將會在後續進一步說明。The storage medium 110 is, for example, any type of fixed or removable random access memory (RAM), read-only memory (ROM), flash memory, hard disk drive (HDD), solid state drive (SSD) or similar components or a combination of the above components, and is used to store multiple modules or various applications that can be executed by the processor 130. The storage medium 110 can store an artificial intelligence model. The purpose of the artificial intelligence model will be further explained later.

收發器120以無線或有線的方式傳送及接收訊號。收發器120可通訊連接至客戶電子裝置200。The transceiver 120 transmits and receives signals wirelessly or wiredly. The transceiver 120 can be communicatively connected to the client electronic device 200.

處理器130例如是中央處理單元(central processing unit,CPU),或是其他可程式化之一般用途或特殊用途的微控制單元(micro control unit,MCU)、微處理器(microprocessor)、數位信號處理器(digital signal processor,DSP)、可程式化控制器、特殊應用積體電路(application specific integrated circuit,ASIC)、圖形處理器(graphics processing unit,GPU)、影像訊號處理器(image signal processor,ISP)、影像處理單元(image processing unit,IPU)、算數邏輯單元(arithmetic logic unit,ALU)、複雜可程式邏輯裝置(complex programmable logic device,CPLD)、現場可程式化邏輯閘陣列(field programmable gate array,FPGA)或其他類似元件或上述元件的組合。處理器130可耦接儲存媒體110以及收發器120。The processor 130 is, for example, a central processing unit (CPU), or other programmable general-purpose or special-purpose micro control unit (MCU), microprocessor, digital signal processor (DSP), programmable controller, application specific integrated circuit (ASIC), graphics processing unit (GPU), image signal processor (ISP), image processing unit (IPU), arithmetic logic unit (ALU), complex programmable logic device (CPLD), field programmable gate array (FPGA), or other similar components or combinations of the above components. The processor 130 may be coupled to the storage medium 110 and the transceiver 120 .

圖2是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的方法的流程圖,其中基於人工智慧管理外幣交易的方法可由圖1所示的伺服器100實施。FIG. 2 is a flow chart of a method for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure, wherein the method for managing foreign currency transactions based on artificial intelligence can be implemented by the server 100 shown in FIG. 1 .

請參照圖1與圖2。在步驟S201中,處理器130可通過收發器120從客戶電子裝置200接收外幣交易請求。在一實施例中,客戶電子裝置200可為傳統電話。換言之,客戶可使用傳統電話來向設置伺服器100的銀行發起外幣交易請求(即,外幣交易請求為客戶利用傳統電話的語音形式),然而本揭露不對此限制。例如,客戶也可使用客戶電子裝置200以利用網路文字訊息來向設置伺服器100的銀行發起外幣交易請求。Please refer to FIG. 1 and FIG. 2. In step S201, the processor 130 may receive a foreign currency transaction request from the client electronic device 200 via the transceiver 120. In one embodiment, the client electronic device 200 may be a traditional telephone. In other words, the client may use a traditional telephone to initiate a foreign currency transaction request to the bank that hosts the server 100 (i.e., the foreign currency transaction request is in the form of a voice message from the client using a traditional telephone), but the present disclosure is not limited thereto. For example, the client may also use the client electronic device 200 to initiate a foreign currency transaction request to the bank that hosts the server 100 using an Internet text message.

在步驟S202中,處理器130可利用人工智慧模型解析外幣交易請求以獲得解析結果。詳細而言,處理器130可利用人工智慧模型執行自然語言理解技術(NLU,Natural Language Understanding),來解析外幣交易請求以獲得解析結果。例如,處理器130可對外幣交易請求執行語音辨識(Voice Recognition)以及語意理解(Semantic Understanding)。詳細而言,本實施例中的人工智慧模型可包括但不限於,時延神經網路(Time Delay Neural Network,TDNN)、最大熵(Maximum Entropy)、支援向量機(Support Vector Machine)、梯度提升決策樹(Gradient Boosting Decision Tree)、卷積神經網路(Convolutional Neural Network,CNN)或者長短期記憶網路(Long Short Term Memory Networks,LSTM)。In step S202, the processor 130 may use the artificial intelligence model to parse the foreign currency transaction request to obtain a parsing result. Specifically, the processor 130 may use the artificial intelligence model to execute natural language understanding (NLU) technology to parse the foreign currency transaction request to obtain a parsing result. For example, the processor 130 may perform voice recognition and semantic understanding on the foreign currency transaction request. In detail, the artificial intelligence model in this embodiment may include but is not limited to a time delay neural network (TDNN), maximum entropy, support vector machine, gradient boosting decision tree, convolutional neural network (CNN) or long short term memory network (LSTM).

在步驟S203中,處理器130可執行對應於解析結果的外幣交易。In step S203, the processor 130 may execute a foreign currency transaction corresponding to the parsing result.

以下將以實施例進一步說明上述步驟S202和S203。The above steps S202 and S203 are further described below with reference to an example.

在一實施例中,外幣交易請求可對應於外幣幣別,其中解析結果包括外幣幣別。例如,外幣交易請求可以是「購買美金1000元」,且處理器130(利用人工智慧模型解析外幣交易請求)獲得的解析結果可包括外幣幣別「美金」。基此,當伺服器100接收到外幣交易請求時,設置伺服器100的銀行內的人員可不需手動輸入外幣幣別「美金」,因此能夠避免銀行人員可能發生的手動輸入錯誤(例如,可避免銀行人員誤將外幣幣別手動輸入為「日幣」)。In one embodiment, a foreign currency transaction request may correspond to a foreign currency denomination, wherein the parsing result includes the foreign currency denomination. For example, the foreign currency transaction request may be "buy US$1,000", and the parsing result obtained by the processor 130 (parsing the foreign currency transaction request using an artificial intelligence model) may include the foreign currency denomination "US dollars". Based on this, when the server 100 receives the foreign currency transaction request, the personnel in the bank where the server 100 is set up may not need to manually input the foreign currency denomination "US dollars", thereby avoiding manual input errors that may occur by bank personnel (for example, it can avoid bank personnel mistakenly manually inputting the foreign currency denomination as "Japanese yen").

在其他實施例中,儲存媒體110可儲存銀行本國幣帳號以及銀行外幣帳號。若解析結果對應於客戶外幣購買交易,則處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行對應於客戶外幣購買交易的銀行外幣販賣交易。假設解析結果指示客戶欲「購買」美金,且解析結果包括了客戶識別(例如客戶的身分證字號),處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行銀行「販賣」美金的操作。例如,處理器130可根據銀行「販賣」美金的匯率、(儲存媒體110儲存的,對應於客戶識別的)客戶本國幣帳號、(儲存媒體110儲存的,對應於客戶識別的)客戶外幣帳號、銀行本國幣帳號以及銀行外幣帳號,來執行銀行「販賣」美金的操作。In other embodiments, the storage medium 110 may store a bank account number in domestic currency and a bank account number in foreign currency. If the parsing result corresponds to a customer foreign currency purchase transaction, the processor 130 may use the bank account number in domestic currency and the bank account number in foreign currency to perform a bank foreign currency sale transaction corresponding to the customer foreign currency purchase transaction. Assuming that the parsing result indicates that the customer wants to "buy" U.S. dollars, and the parsing result includes a customer identification (e.g., the customer's ID number), the processor 130 may use the bank account number in domestic currency and the bank account number in foreign currency to perform a bank "sell" U.S. dollars operation. For example, the processor 130 may perform a bank "selling" U.S. dollars operation based on the bank's exchange rate for "selling" U.S. dollars, the customer's local currency account number (stored in the storage medium 110 and corresponding to the customer's identification), the customer's foreign currency account number (stored in the storage medium 110 and corresponding to the customer's identification), the bank's local currency account number, and the bank's foreign currency account number.

另一方面,若解析結果對應於客戶外幣販賣交易,則處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行對應於客戶外幣販賣交易的銀行外幣購買交易。假設解析結果指示客戶欲「販賣」美金,且解析結果包括了客戶識別(例如客戶的身分證字號),處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行銀行「購買」美金的操作。例如,處理器130可根據銀行「購買」美金的匯率、(儲存媒體110儲存的,對應於客戶識別的)客戶本國幣帳號、(儲存媒體110儲存的,對應於客戶識別的)客戶外幣帳號、銀行本國幣帳號以及銀行外幣帳號,來執行銀行「購買」美金的操作。On the other hand, if the parsing result corresponds to a customer foreign currency sale transaction, the processor 130 may use the bank's domestic currency account number and the bank's foreign currency account number to perform a bank foreign currency purchase transaction corresponding to the customer's foreign currency sale transaction. Assuming that the parsing result indicates that the customer wants to "sell" U.S. dollars, and the parsing result includes the customer identification (e.g., the customer's ID number), the processor 130 may use the bank's domestic currency account number and the bank's foreign currency account number to perform a bank "buy" U.S. dollars operation. For example, the processor 130 may perform a bank "purchase" operation of U.S. dollars based on the bank's exchange rate for "purchasing" U.S. dollars, the customer's local currency account number (stored in the storage medium 110 and corresponding to the customer's identification), the customer's foreign currency account number (stored in the storage medium 110 and corresponding to the customer's identification), the bank's local currency account number, and the bank's foreign currency account number.

綜上所述,本揭露的基於人工智慧管理外幣交易的伺服器可在接收到客戶的外幣交易請求之後,利用人工智慧模型自動地解析此外幣交易請求以執行對應的外幣交易。基此,銀行人員可不再需要手動外幣交易的內容(例如,客戶欲購買外幣,或客戶欲販賣外幣等)至銀行的系統,因此可大幅避免銀行人員手動輸入出錯的機會。特別是,本揭露的基於人工智慧管理外幣交易的伺服器還可在客戶欲購買外幣時自動地執行銀行外幣販賣交易,及/或在客戶欲販賣外幣時自動地執行銀行外幣購買交易,因此可避免銀行人員常在手動輸入時發生的錯誤,從而提高銀行管理外幣交易的效率。In summary, the server for managing foreign currency transactions based on artificial intelligence disclosed herein can automatically analyze the foreign currency transaction request using an artificial intelligence model to execute the corresponding foreign currency transaction after receiving the foreign currency transaction request from the customer. Based on this, bank personnel no longer need to manually input the content of foreign currency transactions (for example, the customer wants to buy foreign currency, or the customer wants to sell foreign currency, etc.) to the bank's system, thus greatly avoiding the chance of bank personnel making mistakes when manually inputting. In particular, the server for managing foreign currency transactions based on artificial intelligence disclosed herein can also automatically execute the bank's foreign currency sale transactions when a customer wants to buy foreign currency, and/or automatically execute the bank's foreign currency purchase transactions when a customer wants to sell foreign currency, thereby avoiding the errors that bank personnel often make when manually inputting, thereby improving the efficiency of the bank's management of foreign currency transactions.

雖然本揭露已以實施例揭露如上,然其並非用以限定本揭露,任何所屬技術領域中具有通常知識者,在不脫離本揭露的精神和範圍內,當可作些許的更動與潤飾,故本揭露的保護範圍當視後附的申請專利範圍所界定者為準。Although the present disclosure has been disclosed as above by way of embodiments, it is not intended to limit the present disclosure. Any person having ordinary knowledge in the relevant technical field may make some changes and modifications without departing from the spirit and scope of the present disclosure. Therefore, the protection scope of the present disclosure shall be subject to the definition of the attached patent application scope.

100:基於人工智慧管理外幣交易的伺服器 110:儲存媒體 120:收發器 130:處理器 200:客戶電子裝置 S201、S202、S203:步驟 100: Server for managing foreign currency transactions based on artificial intelligence 110: Storage medium 120: Transceiver 130: Processor 200: Customer electronic device S201, S202, S203: Steps

圖1是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的伺服器的示意圖。 圖2是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的方法的流程圖。 FIG1 is a schematic diagram of a server for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure. FIG2 is a flow chart of a method for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure.

100:基於人工智慧管理外幣交易的伺服器 100: Server for managing foreign currency transactions based on artificial intelligence

110:儲存媒體 110: Storage media

120:收發器 120: Transceiver

130:處理器 130: Processor

200:客戶電子裝置 200:Customer electronic devices

Claims (2)

一種基於人工智慧管理外幣交易的伺服器,包括:儲存媒體,儲存人工智慧模型,且儲存銀行本國幣帳號以及銀行外幣帳號;收發器,通訊連接至客戶電子裝置;以及處理器,耦接所述儲存媒體以及所述收發器,其中所述處理器通過所述收發器從所述客戶電子裝置接收外幣交易請求,其中所述外幣交易請求為文字訊息,其中所述外幣交易請求對應於外幣幣別,其中所述解析結果包括所述外幣幣別,藉此來避免手動輸入所述外幣幣別時發生的錯誤;所述處理器利用所述人工智慧模型解析所述外幣交易請求以獲得解析結果;所述處理器執行對應於所述解析結果的外幣交易;若所述解析結果為客戶外幣購買交易,所述處理器利用所述銀行本國幣帳號以及所述銀行外幣帳號執行對應於所述客戶外幣購買交易的銀行外幣販賣交易,以避免手動輸入的所述外幣交易請求被誤輸入為銀行外幣購買交易;若所述解析結果為客戶外幣販賣交易,所述處理器利用所述銀行本國幣帳號以及所述銀行外幣帳號執行對應於所述客戶外幣販賣交易的所述銀行外幣購買交易,以避免手動輸入的所述外幣交易請求被誤輸入為所述銀行外幣販賣交易。 A server for managing foreign currency transactions based on artificial intelligence comprises: a storage medium storing an artificial intelligence model, and storing a bank's domestic currency account number and a bank's foreign currency account number; a transceiver communicatively connected to a client electronic device; and a processor coupled to the storage medium and the transceiver, wherein the processor receives a foreign currency transaction request from the client electronic device through the transceiver, wherein the foreign currency transaction request is a text message, wherein the foreign currency transaction request corresponds to a foreign currency denomination, and wherein the parsing result includes the foreign currency denomination, thereby avoiding errors that occur when the foreign currency denomination is manually input; the processor parses the foreign currency transaction request using the artificial intelligence model to obtain a solution. analysis result; the processor executes a foreign currency transaction corresponding to the analysis result; if the analysis result is a foreign currency purchase transaction of the customer, the processor uses the bank's domestic currency account number and the bank's foreign currency account number to execute a bank's foreign currency sale transaction corresponding to the customer's foreign currency purchase transaction to avoid the manually input foreign currency transaction request from being mistyped. If the parsing result is a foreign currency sale transaction of the customer, the processor uses the bank's domestic currency account and the bank's foreign currency account to execute the bank's foreign currency purchase transaction corresponding to the customer's foreign currency sale transaction to avoid the manually input foreign currency transaction request being mistakenly input as the bank's foreign currency sale transaction. 如請求項1所述的基於人工智慧管理外幣交易的伺服器,其中所述處理器利用所述人工智慧模型執行自然語言理解技術,來解析所述外幣交易請求以獲得所述解析結果。 A server for managing foreign currency transactions based on artificial intelligence as described in claim 1, wherein the processor uses the artificial intelligence model to execute natural language understanding technology to parse the foreign currency transaction request to obtain the parsing result.
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