TWI855323B - Server for managing foreign currency transaction based on artificial intelligence - Google Patents
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本揭露是有關於一種基於人工智慧管理外幣交易的伺服器。The present disclosure relates to a server for managing foreign currency transactions based on artificial intelligence.
當客戶向銀行人員請求外幣交易時(例如,向銀行購買美金,或販賣美金給銀行),由於銀行人員常在短時間內接收來自眾多客戶的外幣交易,且銀行人員需要手動輸入該外幣交易的內容至銀行的系統,才能進行後續的外幣交易,此種方式存在銀行人員容易手動輸入出錯的問題,因此造成銀行的損失。When a customer requests a foreign currency transaction from a bank staff (for example, buying U.S. dollars from the bank, or selling U.S. dollars to the bank), the bank staff often receives foreign currency transactions from many customers in a short period of time, and the bank staff needs to manually input the content of the foreign currency transaction into the bank's system before conducting subsequent foreign currency transactions. This method has the problem that bank staff are prone to manual input errors, thus causing losses to the bank.
本揭露的基於人工智慧管理外幣交易的伺服器包括儲存媒體、收發器以及處理器。儲存媒體儲存人工智慧模型。收發器通訊連接至客戶電子裝置。處理器耦接儲存媒體以及收發器,其中處理器通過收發器從客戶電子裝置接收外幣交易請求;處理器利用人工智慧模型解析外幣交易請求以獲得解析結果;處理器執行對應於解析結果的外幣交易。The server for managing foreign currency transactions based on artificial intelligence disclosed herein includes a storage medium, a transceiver, and a processor. The storage medium stores an artificial intelligence model. The transceiver is communicatively connected to a client electronic device. The processor is coupled to the storage medium and the transceiver, wherein the processor receives a foreign currency transaction request from the client electronic device through the transceiver; the processor uses the artificial intelligence model to parse the foreign currency transaction request to obtain a parsing result; and the processor executes a foreign currency transaction corresponding to the parsing result.
為讓本揭露的上述特徵和優點能更明顯易懂,下文特舉實施例,並配合所附圖式作詳細說明如下。In order to make the above features and advantages of the present disclosure more clearly understood, embodiments are specifically cited below and described in detail with reference to the accompanying drawings.
圖1是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的伺服器100的示意圖。請參照圖1,伺服器100包括儲存媒體110、收發器120以及處理器130。本實施例中的伺服器100可設置於銀行。Fig. 1 is a schematic diagram of a
儲存媒體110例如是任何型態的固定式或可移動式的隨機存取記憶體(random access memory,RAM)、唯讀記憶體(read-only memory,ROM)、快閃記憶體(flash memory)、硬碟(hard disk drive,HDD)、固態硬碟(solid state drive,SSD)或類似元件或上述元件的組合,而用於儲存可由處理器130執行的多個模組或各種應用程式。儲存媒體110可儲存人工智慧模型。人工智慧模型的用途將會在後續進一步說明。The
收發器120以無線或有線的方式傳送及接收訊號。收發器120可通訊連接至客戶電子裝置200。The
處理器130例如是中央處理單元(central processing unit,CPU),或是其他可程式化之一般用途或特殊用途的微控制單元(micro control unit,MCU)、微處理器(microprocessor)、數位信號處理器(digital signal processor,DSP)、可程式化控制器、特殊應用積體電路(application specific integrated circuit,ASIC)、圖形處理器(graphics processing unit,GPU)、影像訊號處理器(image signal processor,ISP)、影像處理單元(image processing unit,IPU)、算數邏輯單元(arithmetic logic unit,ALU)、複雜可程式邏輯裝置(complex programmable logic device,CPLD)、現場可程式化邏輯閘陣列(field programmable gate array,FPGA)或其他類似元件或上述元件的組合。處理器130可耦接儲存媒體110以及收發器120。The
圖2是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的方法的流程圖,其中基於人工智慧管理外幣交易的方法可由圖1所示的伺服器100實施。FIG. 2 is a flow chart of a method for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure, wherein the method for managing foreign currency transactions based on artificial intelligence can be implemented by the
請參照圖1與圖2。在步驟S201中,處理器130可通過收發器120從客戶電子裝置200接收外幣交易請求。在一實施例中,客戶電子裝置200可為傳統電話。換言之,客戶可使用傳統電話來向設置伺服器100的銀行發起外幣交易請求(即,外幣交易請求為客戶利用傳統電話的語音形式),然而本揭露不對此限制。例如,客戶也可使用客戶電子裝置200以利用網路文字訊息來向設置伺服器100的銀行發起外幣交易請求。Please refer to FIG. 1 and FIG. 2. In step S201, the
在步驟S202中,處理器130可利用人工智慧模型解析外幣交易請求以獲得解析結果。詳細而言,處理器130可利用人工智慧模型執行自然語言理解技術(NLU,Natural Language Understanding),來解析外幣交易請求以獲得解析結果。例如,處理器130可對外幣交易請求執行語音辨識(Voice Recognition)以及語意理解(Semantic Understanding)。詳細而言,本實施例中的人工智慧模型可包括但不限於,時延神經網路(Time Delay Neural Network,TDNN)、最大熵(Maximum Entropy)、支援向量機(Support Vector Machine)、梯度提升決策樹(Gradient Boosting Decision Tree)、卷積神經網路(Convolutional Neural Network,CNN)或者長短期記憶網路(Long Short Term Memory Networks,LSTM)。In step S202, the
在步驟S203中,處理器130可執行對應於解析結果的外幣交易。In step S203, the
以下將以實施例進一步說明上述步驟S202和S203。The above steps S202 and S203 are further described below with reference to an example.
在一實施例中,外幣交易請求可對應於外幣幣別,其中解析結果包括外幣幣別。例如,外幣交易請求可以是「購買美金1000元」,且處理器130(利用人工智慧模型解析外幣交易請求)獲得的解析結果可包括外幣幣別「美金」。基此,當伺服器100接收到外幣交易請求時,設置伺服器100的銀行內的人員可不需手動輸入外幣幣別「美金」,因此能夠避免銀行人員可能發生的手動輸入錯誤(例如,可避免銀行人員誤將外幣幣別手動輸入為「日幣」)。In one embodiment, a foreign currency transaction request may correspond to a foreign currency denomination, wherein the parsing result includes the foreign currency denomination. For example, the foreign currency transaction request may be "buy US$1,000", and the parsing result obtained by the processor 130 (parsing the foreign currency transaction request using an artificial intelligence model) may include the foreign currency denomination "US dollars". Based on this, when the
在其他實施例中,儲存媒體110可儲存銀行本國幣帳號以及銀行外幣帳號。若解析結果對應於客戶外幣購買交易,則處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行對應於客戶外幣購買交易的銀行外幣販賣交易。假設解析結果指示客戶欲「購買」美金,且解析結果包括了客戶識別(例如客戶的身分證字號),處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行銀行「販賣」美金的操作。例如,處理器130可根據銀行「販賣」美金的匯率、(儲存媒體110儲存的,對應於客戶識別的)客戶本國幣帳號、(儲存媒體110儲存的,對應於客戶識別的)客戶外幣帳號、銀行本國幣帳號以及銀行外幣帳號,來執行銀行「販賣」美金的操作。In other embodiments, the
另一方面,若解析結果對應於客戶外幣販賣交易,則處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行對應於客戶外幣販賣交易的銀行外幣購買交易。假設解析結果指示客戶欲「販賣」美金,且解析結果包括了客戶識別(例如客戶的身分證字號),處理器130可利用銀行本國幣帳號以及銀行外幣帳號執行銀行「購買」美金的操作。例如,處理器130可根據銀行「購買」美金的匯率、(儲存媒體110儲存的,對應於客戶識別的)客戶本國幣帳號、(儲存媒體110儲存的,對應於客戶識別的)客戶外幣帳號、銀行本國幣帳號以及銀行外幣帳號,來執行銀行「購買」美金的操作。On the other hand, if the parsing result corresponds to a customer foreign currency sale transaction, the
綜上所述,本揭露的基於人工智慧管理外幣交易的伺服器可在接收到客戶的外幣交易請求之後,利用人工智慧模型自動地解析此外幣交易請求以執行對應的外幣交易。基此,銀行人員可不再需要手動外幣交易的內容(例如,客戶欲購買外幣,或客戶欲販賣外幣等)至銀行的系統,因此可大幅避免銀行人員手動輸入出錯的機會。特別是,本揭露的基於人工智慧管理外幣交易的伺服器還可在客戶欲購買外幣時自動地執行銀行外幣販賣交易,及/或在客戶欲販賣外幣時自動地執行銀行外幣購買交易,因此可避免銀行人員常在手動輸入時發生的錯誤,從而提高銀行管理外幣交易的效率。In summary, the server for managing foreign currency transactions based on artificial intelligence disclosed herein can automatically analyze the foreign currency transaction request using an artificial intelligence model to execute the corresponding foreign currency transaction after receiving the foreign currency transaction request from the customer. Based on this, bank personnel no longer need to manually input the content of foreign currency transactions (for example, the customer wants to buy foreign currency, or the customer wants to sell foreign currency, etc.) to the bank's system, thus greatly avoiding the chance of bank personnel making mistakes when manually inputting. In particular, the server for managing foreign currency transactions based on artificial intelligence disclosed herein can also automatically execute the bank's foreign currency sale transactions when a customer wants to buy foreign currency, and/or automatically execute the bank's foreign currency purchase transactions when a customer wants to sell foreign currency, thereby avoiding the errors that bank personnel often make when manually inputting, thereby improving the efficiency of the bank's management of foreign currency transactions.
雖然本揭露已以實施例揭露如上,然其並非用以限定本揭露,任何所屬技術領域中具有通常知識者,在不脫離本揭露的精神和範圍內,當可作些許的更動與潤飾,故本揭露的保護範圍當視後附的申請專利範圍所界定者為準。Although the present disclosure has been disclosed as above by way of embodiments, it is not intended to limit the present disclosure. Any person having ordinary knowledge in the relevant technical field may make some changes and modifications without departing from the spirit and scope of the present disclosure. Therefore, the protection scope of the present disclosure shall be subject to the definition of the attached patent application scope.
100:基於人工智慧管理外幣交易的伺服器 110:儲存媒體 120:收發器 130:處理器 200:客戶電子裝置 S201、S202、S203:步驟 100: Server for managing foreign currency transactions based on artificial intelligence 110: Storage medium 120: Transceiver 130: Processor 200: Customer electronic device S201, S202, S203: Steps
圖1是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的伺服器的示意圖。 圖2是根據本揭露的一實施例繪示的基於人工智慧管理外幣交易的方法的流程圖。 FIG1 is a schematic diagram of a server for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure. FIG2 is a flow chart of a method for managing foreign currency transactions based on artificial intelligence according to an embodiment of the present disclosure.
100:基於人工智慧管理外幣交易的伺服器 100: Server for managing foreign currency transactions based on artificial intelligence
110:儲存媒體 110: Storage media
120:收發器 120: Transceiver
130:處理器 130: Processor
200:客戶電子裝置 200:Customer electronic devices
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