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TWI714324B - Network switch system - Google Patents

Network switch system Download PDF

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TWI714324B
TWI714324B TW108139056A TW108139056A TWI714324B TW I714324 B TWI714324 B TW I714324B TW 108139056 A TW108139056 A TW 108139056A TW 108139056 A TW108139056 A TW 108139056A TW I714324 B TWI714324 B TW I714324B
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phone
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cloud server
server module
identity
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TW202118263A (en
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陳永濬
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陳永濬
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Abstract

一網路交換機系統包含一雲端伺服器模組及一傳輸模組,傳輸模組連接一子電話機及雲端伺服器模組,當雲端伺服器模組接收到子電話機傳送的身分資訊及第一撥號組合資訊時,雲端伺服器模組查詢一身分資訊對應資料庫,決定對應的專線號碼,以該專線號碼建立與一目的電話機間之連線;當雲端伺服器模組接收到由子電話機傳送的身分資訊及第二撥號組合資訊,係查詢身分資訊對應資料庫,決定對應的第一代表號碼,以該第一代表號碼建立與目的電話機間之連線,使用者以不同撥號組合指定顯示於目的電話機的號碼,避免只能顯示組織單位代表號碼造成的不便。A network switch system includes a cloud server module and a transmission module. The transmission module connects a sub-phone and the cloud server module. When the cloud server module receives the identity information and the first dial number sent by the sub-phone When assembling information, the cloud server module queries a database corresponding to the identity information, determines the corresponding dedicated line number, and establishes a connection with a destination phone with the dedicated line number; when the cloud server module receives the identity sent by the sub-phone The information and the second dial combination information is to query the corresponding database of identity information, determine the corresponding first representative number, and establish a connection with the destination phone with the first representative number. The user can specify different dial combinations to display on the destination phone To avoid the inconvenience caused by only displaying the representative number of the organization unit.

Description

網路交換機系統Network switch system

一種網路交換機系統,尤指一種用於建立電話通訊連線的網路交換機系統。A network switch system, especially a network switch system used to establish telephone communication connections.

電話交換機系統係任何多人單位所必須之通訊系統,用於進行節省電話費的內部通話,並且經由固定的路由管道對外通話。現有的私有電話交換機系統一般來說包含複數分機及一總機,該總機連接各該分機,並且向外連接一外部的語音通訊系統,該總機具有至少一組代表號碼。該總機執行一轉接及路由之功能,當一外部的通話要求撥入時,該總電話機根據該通話要求包含的分機號碼,與該分機號碼指定之分機建立連線通道;當分機使用者欲由分機向外撥出時,必須先按下外線撥打按鍵,以與總機建立用於外撥的連線,再撥打目的電話號碼,由總機向外撥出該目的電話號碼建立連線通道,且僅能以該代表號碼向該目的電話號碼顯示身分。也就是說,無論有多少隻分機,各該分機通過該總機與目標電話機建立連線時,都只能以該代表號碼作為身分代表。相對的,當外部的對方電話機使用者欲撥入與特定的該分機進行通話時,則必須撥打該支代表號碼,再撥打該分機的分機號碼,以告知該總機欲連線的分機。若對方電話機使用者不知道分機號碼,則必須由總機接話者進行口頭溝通,確認該分機使用者的身分及分機號碼,再手動進行轉接。然而如上所述,由於分機撥出時只能在目標電話機顯示該代表號碼,因此目標電話機使用者無法直接的得知該特定的分機號碼,而必須由分機使用者另外口頭告知。若分機使用者沒有告知對方使用者自己的分機號碼,且對方使用者也不知道分機使用者的真實身分,當對方使用者根據來電顯示的電話代表號碼回撥時,總機接話者也難以協助找到正確的分機號碼及分機使用者。The telephone exchange system is a communication system necessary for any multi-person unit. It is used for internal calls that save telephone charges and external calls through fixed routing channels. The existing private telephone exchange system generally includes a plurality of extensions and a switchboard. The switchboard is connected to each of the extensions and connected to an external voice communication system. The switchboard has at least one representative number. The switchboard performs a transfer and routing function. When an external call request dials in, the switchboard establishes a connection channel with the extension specified by the extension number according to the extension number included in the call request; when the extension user wants When dialing out from an extension, you must first press the outside dialing button to establish a connection with the switchboard for outgoing calls, and then dial the destination phone number. The switchboard dials out the destination phone number to establish a connection channel, and Only the representative number can be used to display the identity to the destination phone number. In other words, no matter how many extensions there are, when each extension establishes a connection with the target phone through the switchboard, it can only use the representative number as the identity representative. On the other hand, when an external telephone user wants to dial in and talk to a specific extension, he must dial the representative number, and then dial the extension number of the extension to inform the switchboard of the extension to be connected to. If the user of the other party's phone does not know the extension number, the caller at the switchboard must communicate verbally to confirm the identity and extension number of the extension user, and then manually transfer. However, as mentioned above, since the representative number can only be displayed on the target phone when the extension dials out, the target phone user cannot directly know the specific extension number, and must be informed by the extension user separately. If the extension user does not inform the other user of his own extension number, and the other user does not know the real identity of the extension user, when the other user calls back based on the caller ID number displayed on the caller ID, the switchboard receiver will also find it difficult to assist Find the correct extension number and extension user.

綜上所述,現有的總機系統在一個私有電話網路中僅能分配數量固定的外線代表號碼,向外撥出僅能以該代表號碼顯示身分,向內進行分機通話時又必須知道分機號碼才能與分機連線,而造成雙方使用者的不便。因此,現有的電話交換機系統勢必須進一步進行改良。To sum up, the existing switchboard system can only allocate a fixed number of outside line representative numbers in a private telephone network. Outgoing calls can only be displayed with the representative number, and the extension number must be known when calling inward. Can connect with the extension, which causes inconvenience for both users. Therefore, the existing telephone exchange system must be further improved.

有鑑於現有的電話交換機系統撥出時僅能以總機的代表號碼顯示於對方的電話機,外部的電話機要連線道分機時則必須知道分機號碼才能由總機轉接到該分機,造成使用者之不便及麻煩,本發明提供一種網路交換機系統,用於在一子電話機及一目的電話機之間建立連線。該網路交換機系統包含一雲端伺服器模組及一傳輸模組,該雲端伺服器模組儲存有一身分資訊對應資料庫,該傳輸模組連接該子電話機及該雲端伺服器模組,以建立該子電話機與該雲端伺服器模組之間的通訊通道。In view of the fact that the existing telephone exchange system can only display the representative number of the switchboard on the other party's phone when dialing out, when an external phone wants to connect to an extension, it must know the extension number before it can be transferred from the switchboard to the extension. Inconvenient and troublesome, the present invention provides a network switch system for establishing a connection between a sub-phone and a destination phone. The network switch system includes a cloud server module and a transmission module. The cloud server module stores an identity information corresponding database. The transmission module connects the sub-phone and the cloud server module to create The communication channel between the sub-phone and the cloud server module.

其中,當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及一第一撥號組合資訊,該雲端伺服器模組根據該身分資訊及該第一撥號組合資訊查詢該身分資訊對應資料庫,決定該身分資訊對應的一專線號碼,根據該第一撥號組合資訊建立該子電話機與該目的電話機間之連線,且將該專線號碼傳送至該目的電話機。當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及一第二撥號組合資訊,該雲端伺服器模組根據該身分資訊及該第二撥號組合資訊查詢該身分資訊對應資料庫,決定該身分資訊對應的一第一代表號碼,根據該第二撥號組合資訊建立該子電話機與該目的電話機間之連線,且將該第一代表號碼傳送至該目的電話機。Wherein, when the cloud server module receives the identity information and a first dial combination information sent by the sub-phone through the transmission module, the cloud server module is based on the identity information and the first dial combination information Query the database corresponding to the identity information, determine a dedicated line number corresponding to the identity information, establish a connection between the sub-phone and the destination phone based on the first dial combination information, and send the dedicated line number to the destination phone. When the cloud server module receives the identity information and a second dial combination information sent by the sub-phone through the transmission module, the cloud server module queries the identity information and the second dial combination information The identity information corresponding database determines a first representative number corresponding to the identity information, establishes a connection between the sub-phone and the destination phone based on the second dial combination information, and sends the first representative number to the destination phone .

也就是說,當該子電話機的使用者要向外撥出號碼,撥出第一撥號組合後,該子電話機將其身分資訊及該第一撥號組合資訊一併通過傳輸模組傳送至該雲端伺服器模組,該雲端伺服器模組根據該身分資訊得知該撥出電話的子電話機的真實身分,並且根據該第一撥號組合查詢該身分資訊對應資料庫,決定該身分資訊對應的該專線號碼,再與該第一撥號組合資訊指定的該目的電話機建立連線,並將該專線號碼送至該目的電話機。如此一來,該目的電話機顯示的來電通知即為該專線號碼。In other words, when the user of the sub-phone wants to dial out the number and dials the first dial combination, the sub-phone will send its identity information and the first dial combination information to the cloud through the transmission module. The server module, the cloud server module learns the true identity of the sub-phone making the call based on the identity information, and queries the database corresponding to the identity information according to the first dial combination, and determines the identity information corresponding to the And then establish a connection with the destination phone specified by the first dial combination information, and send the dedicated line number to the destination phone. In this way, the incoming call notification displayed by the destination phone is the dedicated line number.

進一步的,當該子電話機根據使用者之操作,係撥出該第二撥號組合資訊,則該雲端伺服器模組根據該身分資訊得知該撥出電話的子電話機的真實身分後,根據該第二撥號組合查詢該身分資訊對應資料庫,決定該身分資訊對應的該第一代表號碼,再與該第二撥號組合資訊指定的該目的電話機建立連線,並將該第一代表號碼送至該目的電話機。如此一來,該目的電話機顯示的來電通知即為該第一代表號碼。Further, when the subphone dials out the second dial combination information according to the user's operation, the cloud server module learns the true identity of the subphone dialing out according to the identity information, and then according to the The second dial combination queries the database corresponding to the identity information, determines the first representative number corresponding to the identity information, establishes a connection with the destination phone specified by the second dial combination information, and sends the first representative number to The destination phone. In this way, the incoming call notification displayed by the destination phone is the first representative number.

也就是說,藉由該子電話機的兩種不同撥出方式,該雲端伺服器模組根據身分資訊對應資料庫中已建立好之專線號碼及代表號碼對應表,則能判斷以該專線號碼或以該第一代表號碼與目的電話機建立連線。該專線號碼即為該子電話機專屬的電話號碼,而該第一代表號碼例如可以是一公司行號的代表號碼(總機外線號碼)。如此一來,該子電話機的使用者藉由不同的撥號方式,便能指定要以哪一組號碼顯示於對方的目的電話機上。當以該專線號碼顯示於目的電話機時,目的電話機的使用者便能直接得知該組專線號碼,並且也能以該專線號碼直接回撥,而不須先撥代表號碼再撥分機號碼。此外當使用者以第二撥號組合進行撥號,則在對方的目的電話機顯示該第一代表號碼,該第一代表號碼例如是公司代表號碼,也就是原來的總機外線號碼,此種方式則保留了原來的撥外線電話的使用習慣,提供使用者原來的撥號使用方式。In other words, through the two different dialing methods of the sub-phone, the cloud server module can determine whether the dedicated line number or the corresponding table of the dedicated line number and the representative number has been established in the database corresponding to the identity information. Use the first representative number to establish a connection with the destination phone. The dedicated line number is the exclusive telephone number of the sub-phone, and the first representative number may be, for example, a representative number of a company line number (external line number of the switchboard). In this way, the user of the sub-phone can specify which set of numbers to be displayed on the other party's destination phone through different dialing methods. When the dedicated line number is displayed on the destination phone, the user of the destination phone can directly know the dedicated line number, and can also directly call back with the dedicated line number without dialing the representative number first and then the extension number. In addition, when the user dials with the second dialing combination, the first representative number is displayed on the destination phone of the other party. The first representative number is, for example, the company representative number, which is the original switchboard external number. This method retains The original use habit of dialing external calls provides users with the original dialing method.

請參閱圖1所示,本發明提供一種網路交換機系統10,用於在一子電話機20及一目的電話機30之間建立通訊通道,其中,該子電話機20具有一身分資訊。該網路交換機系統10包含一雲端伺服器模組12及一傳輸模組11,該雲端伺服器模組12儲存有一身分資訊對應資料庫,該傳輸模組11連接該子電話機20及該雲端伺服器模組12,以建立該子電話機20與該雲端伺服器模組12之間的通訊通道。其中,當該雲端伺服器模組12接收到由該子電話機20通過該傳輸模組11傳送的該身分資訊及一第一撥號組合資訊,該雲端伺服器模組12根據該身分資訊及該第一撥號組合資訊查詢該身分資訊對應資料庫,決定該子電話機20對應的一專線號碼,根據該第一撥號組合資訊建立該子電話機20與該目的電話機30間之連線,且將該專線號碼傳送至該目的電話機30。當該雲端伺服器模組12接收到由該子電話機20通過該傳輸模組11傳送的該身分資訊及一第二撥號組合資訊,該雲端伺服器模組12根據該身分資訊及該第二撥號組合資訊查詢該身分資訊對應資料庫,決定該身分資訊對應的一第一代表號碼,根據該第二撥號組合資訊建立該子電話機20與該目的電話機30間之連線,且將該第一代表號碼傳送至該目的電話機30。Please refer to FIG. 1, the present invention provides a network switch system 10 for establishing a communication channel between a sub telephone set 20 and a destination telephone set 30, wherein the sub telephone set 20 has an identity information. The network switch system 10 includes a cloud server module 12 and a transmission module 11. The cloud server module 12 stores an identity information corresponding database, and the transmission module 11 is connected to the sub-phone 20 and the cloud server. The device module 12 is used to establish a communication channel between the sub-phone 20 and the cloud server module 12. Wherein, when the cloud server module 12 receives the identity information and a first dial-up combination information transmitted by the sub-phone 20 through the transmission module 11, the cloud server module 12 is based on the identity information and the first dial combination information. A dial-up combination information queries the database corresponding to the identity information, determines a dedicated line number corresponding to the sub-phone 20, establishes a connection between the sub-phone 20 and the destination phone 30 based on the first dial-up combination information, and the dedicated line number Transfer to the destination phone 30. When the cloud server module 12 receives the identity information and a second dial combination information sent by the sub-phone 20 through the transmission module 11, the cloud server module 12 will respond to the identity information and the second dial combination. The combination information queries the database corresponding to the identity information, determines a first representative number corresponding to the identity information, establishes a connection between the sub-phone 20 and the destination telephone 30 based on the second dial combination information, and the first representative The number is transmitted to the destination phone 30.

在一第一較佳實施例中,該第一撥號組合資訊包含一第一身分指定碼及一目的號碼,且該子電話機20係將該第一身分指定碼與該目的號碼相連送出。該第二撥號組合資訊則僅包含該目的號碼。In a first preferred embodiment, the first dial combination information includes a first identity designation code and a destination number, and the sub-phone 20 connects the first identity designation code to the destination number and sends it out. The second dial combination information only includes the destination number.

較佳的,該第一身分指定碼例如是該子電話機20的一分機代表號碼。也就是說,當使用者先按下該子電話機20的分機代表號碼,再按下該組目的號碼以進行撥出時,該雲端伺服器模組12接收到的號碼包含相連的該分機代表號碼及該目的號碼,此為該第一撥號組合資訊。此時該雲端伺服器模組12根據該身分資訊判斷該子電話機20的身分,並且進一步判斷接收到的整組號碼中包含有相連的該分機代表號碼,因此查詢該身分資訊對應資料庫,找到該子電話機20的專線號碼,決定該子電話機20的通話要求係要以該專線號碼通話,並根據該目的號碼與該目的電話機30建立連線,使得該目的電話機30顯示該專線號碼。Preferably, the first identification code is, for example, an extension representative number of the sub-phone 20. That is to say, when the user first presses the extension representative number of the sub-phone 20, and then presses the set of destination numbers to dial out, the number received by the cloud server module 12 includes the connected extension representative number And the destination number, this is the first dial combination information. At this time, the cloud server module 12 determines the identity of the sub-phone 20 based on the identity information, and further determines that the entire set of numbers received includes the connected representative number of the extension, and therefore queries the database corresponding to the identity information and finds The dedicated line number of the sub-phone 20 determines that the call request of the sub-phone 20 is to call the dedicated line number, and establishes a connection with the destination phone 30 according to the destination number, so that the destination phone 30 displays the dedicated line number.

相對的,若該使用者直接撥出該目的號碼,因此該雲端伺服器模組12只接收到該目的號碼,此為該第二撥號組合資訊。因此雲端伺服器模組12同樣根據該身分資訊判斷該子電話機20的身分,再進一步查詢該身分資訊對應資料庫中該子電話機20的第一代表號碼,使得該目的電話機30顯示該第一代表號碼。In contrast, if the user directly dials the destination number, the cloud server module 12 only receives the destination number, which is the second dial combination information. Therefore, the cloud server module 12 also determines the identity of the sub-phone 20 based on the identity information, and then further queries the first representative number of the sub-phone 20 in the database corresponding to the identity information, so that the destination phone 30 displays the first representative number.

以下舉例說明之。假設該子電話機20的分機代表號碼為「232」,使用者當下欲撥通的目的號碼是「0912345678」,當使用者在該子電話機20按下「2320912345678」,該雲端伺服器模組12接收到「2320912345678」時,先根據同時收到的該身分資訊判斷該子電話機20的身分,並且根據該身分資訊對應資料庫判斷該子電話機20的分機代表號碼為「232」,且判斷由該子電話機20送出的號碼為前面具有該分機代表號碼「232」的第一撥號組合資訊,因此該雲端伺服器模組12據以查詢該身分資訊對應資料庫中該子電話機20的專線號碼,例如該子電話機20所屬的專線號碼為「02-77666756」,該雲端伺服器模組12再根據該第一撥號組合資訊中的目的號碼「0912345678」與該目的電話機30建立連線,並將該專線號碼「02-77666756」傳送至該目標電話機。相對的,若使用者直接撥出「0912345678」,當雲端伺服器模組12接收到由子電話機20送出的號碼時,判斷前面沒有加上分機代表號碼,便查詢該身分資訊對應的第一代表號碼,例如是一「02-77666777」的公司單位代表號碼,因此在與該目的電話機30建立連線後,以該「02-77666777」的公司單位代表號碼傳送至該目標電話機。The following examples illustrate it. Assuming that the extension representative number of the sub-phone 20 is "232", the user's current destination number is "0912345678", when the user presses "2320912345678" on the sub-phone 20, the cloud server module 12 receives When it reaches "2320912345678", first determine the identity of the sub-phone 20 based on the identity information received at the same time, and determine the extension representative number of the sub-phone 20 as "232" based on the identity information corresponding database, and determine that the sub-phone 20 is The number sent by the telephone 20 is the first dial combination information with the representative number "232" of the extension in front. Therefore, the cloud server module 12 queries the dedicated line number of the sub-phone 20 in the database corresponding to the identity information, such as the The dedicated line number to which the sub-phone 20 belongs is "02-77666756", the cloud server module 12 then establishes a connection with the destination phone 30 according to the destination number "0912345678" in the first dial-up combination information, and sets the dedicated line number "02-77666756" is sent to the target phone. In contrast, if the user directly dials "0912345678", when the cloud server module 12 receives the number sent by the sub-phone 20, it determines that the extension representative number is not added before it, and then queries the first representative number corresponding to the identity information For example, it is a company representative number of "02-77666777", so after establishing a connection with the destination phone 30, the company representative number of "02-77666777" is sent to the target phone.

也就是說,使用者在操作該子電話機20時,只須決定是否在要撥出的目的號碼前面加上該子電話機20的分機代表號碼,便能方便的決定以其專線號碼或第一代表號與目的電話機30建立通話。In other words, when the user operates the sub-phone 20, he only needs to decide whether to add the extension representative number of the sub-phone 20 before the destination number to be dialed, and then he can conveniently decide whether to use its dedicated line number or the first representative number. No. establishes a call with the destination phone 30.

較佳的,由於該第一代表號碼為公司代單位表號碼,係由該公司單位的私有電話網路中的多個子電話機20共有。也就是說,該雲端伺服器模組12的該身分資訊對應資料庫中,多個子電話機20對應同一第一代表號碼,該多個子電話機20根據各自的身分資訊,皆能以按下目的號碼前加上分機代表號碼的方式以各自擁有的專線號碼顯示於該目的電話機30,也皆能以直接撥出目的號碼的方式,以該第一代表號碼顯示於該目的電話機30。Preferably, since the first representative number is a company proxy unit table number, it is shared by multiple sub-phones 20 in the private telephone network of the company unit. That is to say, in the database corresponding to the identity information of the cloud server module 12, a plurality of sub-phones 20 correspond to the same first representative number, and the plurality of sub-phones 20 can all be used before pressing the destination number according to their respective identity information. In addition, the extension representative number is displayed on the destination phone 30 with their own dedicated line number, and it can also be displayed on the destination phone 30 as the first representative number by directly dialing the destination number.

在本發明的一第二較佳實施例中,該第一撥號組合資訊係由該子電話機20以一第一類外線路由傳送該目的號碼及一第一類外線路由指定碼至該雲端伺服器模組12,而該第二撥號組合資訊係由該子電話機20以一第二類外線路由傳送該目的號碼及一第二類外線路由指定碼至該雲端伺服器模組12。也就是說,當使用者撥出電話時選擇由該第一類外線路由向外撥號,使得該雲端伺服器模組12由該子電話機20的第一類外線路由接收到該子電話機20的身分資訊、該目的號碼及該第一類外線路由指定碼時,該雲端伺服器模組12根據該第一類外線路由資訊及該身分資訊,查詢該身分資訊對應資料庫中該身分資訊對應的該專線號碼。In a second preferred embodiment of the present invention, the first dial combination information is transmitted by the sub-phone 20 via a first-class external line from the destination number and a first-class external line from a designated code to the cloud server Module 12, and the second dial combination information is transmitted from the sub-phone 20 to the cloud server module 12 via a second-type external line route to the destination number and a second-type external line route designated code. That is, when the user makes a call, select the first type of external line to dial out, so that the cloud server module 12 receives the identity of the sub phone 20 from the first type of external line of the sub phone 20 Information, the destination number and the designated code of the first type of external route, the cloud server module 12 queries the identity information corresponding to the identity information in the database of the identity information according to the first type of external route information and the identity information Dedicated line number.

相對的,當使用者撥出電話時選擇由該第二類外線路由向外撥號,使得該雲端伺服器模組12係由該第二類外線路由接收到該子電話機20的身分資訊、該目的號碼及該第二類外線路由指定碼時由,該雲端伺服器模組12便據以查詢該身分資訊對應資料庫中該身分資訊對應的該第一代表號碼。In contrast, when the user makes a call, he chooses to dial out from the second type of external line, so that the cloud server module 12 receives the identity information of the sub-phone 20 and the destination through the second type of external line. When the number and the second type of external line are routed by the designated code, the cloud server module 12 queries the first representative number corresponding to the identity information in the database corresponding to the identity information.

一般來說,常見的子電話機20具有外線1~8可供選擇,用於經不同的外線路由與外部電話網路連線。各該外線路由可供進行不同之通話選項設定,也可進行分群管理。在本較佳實施例中,係利用子電話機20之外線選擇功能告知雲端伺服器模組12該子電話機20的使用者欲選擇顯示於該目的電話機30的號碼。Generally speaking, the common sub-telephone 20 has external lines 1-8 to choose from, which are used to connect to the external telephone network via different external lines. Each external line can be set by different call options, and can also be managed in groups. In this preferred embodiment, the external line selection function of the sub-phone 20 is used to inform the cloud server module 12 that the user of the sub-phone 20 wants to select the number displayed on the destination phone 30.

舉例來說,當使用者以該子電話機20進行外撥時,若先按下用於指定第一外線的按鍵,以告知該傳輸模組11通過一第一類外線路由與該雲端總機連線,該子電話機20通過傳輸模組11的第一類外線路由與該雲端伺服器模組12建立連線,該雲端伺服器模組12同時根據該第一類外線路由指定碼判斷該子電話機20係通過該第一類外線路由連線,因此該雲端伺服器模組12根據該身分資訊查詢該身分資訊對應資料庫中該子電話機20的專線號碼;若使用者係按下用於指定第二外線的按鍵,以告知該傳輸模組11通過一第二類外線路由與該雲端總機連線,該子電話機20通過傳輸模組11的第二類外線路由與該雲端伺服器模組12建立連線,該雲端伺服器模組12同時根據該第二類外線路由指定碼判斷該子電話機20係通過該第二類外線路由連線,因此該雲端伺服器模組12根據該身分資訊查詢該身分資訊對應資料庫中該子電話機20的第一代表號碼。For example, when the user uses the sub-phone 20 to make an outbound call, if he first presses the button for designating the first outside line to inform the transmission module 11 that it is connected to the cloud switchboard via a first type outside line , The sub-phone 20 establishes a connection with the cloud server module 12 through the first-type external line of the transmission module 11, and the cloud server module 12 also determines the sub-phone 20 by a designated code based on the first-type external line It is connected through the first type of external line. Therefore, the cloud server module 12 queries the dedicated line number of the sub-telephone 20 in the database corresponding to the identity information according to the identity information; if the user clicks to specify the second External line button to inform the transmission module 11 to connect to the cloud switchboard through a second type of external line, and the sub-phone 20 to establish a connection with the cloud server module 12 through the second type of external line of the transmission module 11 At the same time, the cloud server module 12 determines that the sub-phone 20 is connected through the second type of external line according to the designated code of the second type of external line, so the cloud server module 12 queries the identity according to the identity information The information corresponds to the first representative number of the sub-phone 20 in the database.

在本發明的一第三較佳實施例中,該雲端伺服器模組12接收到由該子電話機20通過該傳輸模組11傳送的該身分資訊及一第三撥號組合資訊,該雲端伺服器模組12根據該身分資訊及該第三撥號組合資訊查詢該身分資訊對應資料庫,決定對應的一第二代表號碼,並根據該第三撥號組合資訊建立該子電話機20與該目的電話機30間之連線,且將該第二代表號碼傳送至該目的電話機30。其中,該第三撥號組合資訊包含一第二身分指定碼及該目的號碼,且該第三撥號組合資訊係由該子電話機20將該第二身分指定碼與該目的號碼相連送出,該第二身分指定碼係一預設前綴碼。In a third preferred embodiment of the present invention, the cloud server module 12 receives the identity information and a third dial combination information transmitted by the sub-phone 20 through the transmission module 11. The cloud server The module 12 queries the identity information corresponding database according to the identity information and the third dial combination information, determines a corresponding second representative number, and establishes a connection between the sub-phone 20 and the destination telephone 30 according to the third dial combination information , And send the second representative number to the destination phone 30. Wherein, the third dial combination information includes a second identity designation code and the destination number, and the third dial combination information is sent by the sub-phone 20 in conjunction with the second identity designation code and the destination number. The identification code is a preset prefix code.

也就是說,使用者除了可以該第一撥號組合資訊或該第二撥號組合資訊進行撥號,還可以該第三撥號組合資訊進行撥號,指定以另一第二代表號碼顯示於該目的電話機30。該第二身分指定碼係一預設前綴碼。也就是說,該第二身分指定碼係可由使用者或網路交換機系統10管理者設定,該預設前綴碼僅須不與市內電話區碼、行動電話開頭碼或任一現有的電話號碼前端規則碼重複即可。舉例來說,該預設前綴碼例如是一單一號碼「9」。也就是說,使用者欲以該專線號碼顯示於該目的電話機30時,先按「9」,再按該目的號碼「0912345678」,當雲端伺服器模組12接收到該身分資訊及「90912345678」的第三撥出號碼組合資訊時,同樣先根據該身分資訊判斷該子電話機20的身分,再根據該預設前綴碼9,查詢該身分資訊對應資料庫中的該第二代表號碼,與目的電話機30建立連線後送出該第二代表號碼,使得該目的電話機30顯示該第二代表號碼。That is to say, in addition to the first dial combination information or the second dial combination information, the user can dial the third dial combination information, and designate another second representative number to be displayed on the destination phone 30. The second identification code is a preset prefix code. That is to say, the second identification code can be set by the user or the administrator of the network switch system 10, and the preset prefix code only needs to be different from the local telephone area code, mobile phone prefix or any existing telephone number. The front-end rule code can be repeated. For example, the preset prefix code is, for example, a single number "9". In other words, when the user wants to display the dedicated line number on the destination phone 30, first press "9", and then press the destination number "0912345678", when the cloud server module 12 receives the identity information and "90912345678" In the third dial-out number combination information, first determine the identity of the sub-phone 20 based on the identity information, and then query the second representative number in the database corresponding to the identity information according to the preset prefix code 9, and the purpose After the telephone set 30 establishes a connection, the second representative number is sent out, so that the destination telephone set 30 displays the second representative number.

請參閱圖2所示,在本發明的一第四較佳實施例中,該網路交換機系統10還包含一第一路由通道13及一第二路由通道14,且當該雲端伺服器模組12接收到由該子電話機20通過該傳輸模組11傳送的該身分資訊及該第一撥號組合資訊,並決定該專線號碼後,係由該第一路由通道13與該目的電話機30建立連線;當該雲端伺服器模組12接收到由該子電話機20通過該傳輸模組11傳送的該身分資訊及該第二撥號組合資訊,並決定該第一代表號碼後,係由該第二路由通道14與該目的電話機30建立連線。Please refer to FIG. 2, in a fourth preferred embodiment of the present invention, the network switch system 10 further includes a first routing channel 13 and a second routing channel 14, and when the cloud server module 12 After receiving the identity information and the first dial combination information sent by the sub-phone 20 through the transmission module 11, and determining the dedicated line number, the first routing channel 13 establishes a connection with the destination phone 30 When the cloud server module 12 receives the identity information and the second dial combination information sent by the sub-phone 20 through the transmission module 11, and determines the first representative number, the second route The channel 14 establishes a connection with the destination telephone set 30.

其中,該第一路由通道13及該第二路由通道14例如是不同家一類電信之通訊線路,如此一來,使用者不僅可根據欲顯示於對方的目的電話機30上的號碼決定以何種撥號組合撥出該目的號碼,也可進一步根據不同的路由通道選擇,以達到更佳的節費效果。舉例而言,該第一路由通道13例如是中華電信的線路通道,而該第二路由通道14例如是遠傳電信的線路通道。當使用者已得知對方的該目的電話機30係一中華電信門號之電話機,則該使用者可以選擇以該第二撥號組合資訊方式撥出該目的號碼,使得該雲端伺服器模組12通過中華電信的線路通道與該目的電話機30建立連線;當使用者已得知對方的該目的電話機30係一遠傳電信門號之電話機,則該使用者可以選擇以該第一撥號組合資訊方式撥出該目的號碼,使得該雲端伺服器模組12通過遠傳電信的線路通道與該目的電話機30建立連線。Among them, the first routing channel 13 and the second routing channel 14 are, for example, communication lines of different types of telecommunications. In this way, the user can not only decide which dialing method to use according to the number to be displayed on the destination phone 30 of the other party. Combining to dial out the destination number can also be further selected according to different routing channels to achieve a better cost saving effect. For example, the first routing channel 13 is, for example, a line channel of Chunghwa Telecom, and the second routing channel 14 is, for example, a line channel of Telecom. When the user knows that the destination phone 30 of the other party is a Chunghwa Telecom phone number, the user can choose to dial the destination number by the second dial combination information, so that the cloud server module 12 can pass The line channel of Chunghwa Telecom establishes a connection with the destination telephone set 30; when the user knows that the destination telephone set 30 of the other party is a telephone that transmits a remote telecommunications number, the user can choose to use the first dial combination information method The destination number is dialed, so that the cloud server module 12 establishes a connection with the destination phone 30 through the line channel of the remote telecommunications.

在本較佳實施例中,該子電話機20通過不同的撥號組合資訊除了告知該雲端伺服器模組12根據哪一號碼與該目的電話機30建立連線,該雲端伺服器模組12還根據該第一撥號組合資訊或該第二撥號組合資訊決定通過不同的路由通道與該目的電話機30進行通訊連線。In the preferred embodiment, the sub-phone 20 not only informs the cloud server module 12 of which number to establish a connection with the destination phone 30 through different dial combination information, the cloud server module 12 also uses the The first dial combination information or the second dial combination information determines to communicate with the destination telephone 30 through different routing channels.

本發明的網路交換機系統10係可應用於基於傳統數位電話機的專用交換機,也可同時應用於基於網路電話的網路交換機。以下將分別說明二種不同電話機於本發明中的應用情形。The network switch system 10 of the present invention can be applied to a private switch based on traditional digital telephones, and can also be applied to a network switch based on Internet telephony. The application scenarios of two different telephone sets in the present invention will be respectively described below.

請參閱圖3所示,在本發明的一第五較佳實施例中,該傳輸模組11係包含一總電話機111及一語音網關閘道器112。該總電話機111連接該子電話機20,而該語音網關閘道器112連接該總電話機111,並通過一語音網際網路協定連接該雲端伺服器模組12。其中,該第一代表號碼即為該總電話機111的一總代表號碼。本實施例中該子電話機20係現行多述公司行號或多人組織單位常見之數位電話機。在現有的複數子電話機20、一總電話機111及連接語音網際網路協定的語音網關閘道器112的私有電話網路架構下,連接本發明的網路交換機系統10,並藉由建立該身分資訊對應資料庫中該子電話機20的身分資訊、分機代表號碼、預設前綴碼、專線號碼、第一代表號碼、第二代表號碼並設定其關聯資料,便能通過撥出第一、第二或第三撥號組合,使該雲端伺服器模組12查找對應的專線號碼、第一代表號碼或第二代表號碼,並顯示於該目的電話機30。Please refer to FIG. 3. In a fifth preferred embodiment of the present invention, the transmission module 11 includes a switchboard 111 and a voice gateway 112. The main telephone 111 is connected to the sub-phone 20, and the voice gateway gateway 112 is connected to the main telephone 111, and is connected to the cloud server module 12 through a voice Internet protocol. Wherein, the first representative number is a general representative number of the switchboard 111. In this embodiment, the sub telephone set 20 is a digital telephone set commonly used in the current multi-state company line number or multi-person organization unit. Under the existing private telephone network architecture of multiple sub-phones 20, a master telephone 111, and a voice gateway gateway 112 connected to the voice Internet protocol, the network switch system 10 of the present invention is connected, and the identity is established by The information corresponds to the identity information, extension representative number, preset prefix code, dedicated line number, first representative number, and second representative number of the sub-phone 20 in the database, and the associated data can be set by dialing the first and second Or the third dial combination enables the cloud server module 12 to search for the corresponding dedicated line number, the first representative number or the second representative number, and display it on the destination phone 30.

其中,該子電話機20於該雲端伺服器模組12的身分資訊對應資料庫建立關聯資料的方式又可根據不同的使用者註冊方式而不同,提供使用者根據原有的電話系統。Wherein, the manner in which the sub-phone 20 establishes the associated data in the identity information corresponding database of the cloud server module 12 can be different according to different user registration methods, providing the user with the original telephone system.

在其中一較佳實施例中,該子電話機20具有一子電話機20身分註冊碼,當該子電話機20通過總電話機111及該語音網關閘道器112傳送該第一撥號組合資訊至該雲端伺服器模組12時,該雲端伺服器模組12根據該子電話機20身分註冊碼查詢該身分資訊對應資料庫,決定該子電話機20身分註冊碼對應的該專線號碼。In one of the preferred embodiments, the sub-phone 20 has an identity registration code for the sub-phone 20. When the sub-phone 20 transmits the first dial combination information to the cloud server through the switchboard 111 and the voice gateway gateway 112 When using the device module 12, the cloud server module 12 queries the database corresponding to the identity information according to the identity registration code of the sub-phone 20, and determines the dedicated line number corresponding to the identity registration code of the sub-phone 20.

在本較佳實施例中,該子電話機20本身具有一專有的子電話機20身分註冊碼。也就是說,連接該總電話機111的多個子電話機20係分別以專有的子電話機20身分註冊碼註冊於該雲端伺服器模組12。當該子電話機20進行撥號並通過總電話機111及語音網關閘道器112連接至雲端伺服器模組12時,該雲端伺服器模組12根據該身分註冊碼即能判斷該子電話機20的獨有身分,並根據第一、第二或第三撥號組合查找該子電話機20應對應的專線號碼、第一代表號碼或第二代表號碼等。也就是說,例如當使用者係撥出第一撥號組合時,該雲端伺服器模組12根據該子電話機20身分註冊碼直接判斷該子電話機20的身分,再根據第一撥號組合資訊中的第一身分指定碼判斷是要查找該子電話機20身分註冊碼對應的專線號碼;當使用者係撥出第二撥號組合時,則直接查找該子電話機20身分註冊碼對應的第一代表號。In the preferred embodiment, the sub-phone 20 itself has a dedicated sub-phone 20 identity registration code. That is to say, the multiple sub-phones 20 connected to the main telephone 111 are respectively registered with the cloud server module 12 with the exclusive sub-phone 20 identity registration code. When the sub-phone 20 dials and connects to the cloud server module 12 through the main telephone 111 and the voice gateway 112, the cloud server module 12 can determine the uniqueness of the sub-phone 20 according to the identity registration code. Have an identity, and search for the dedicated line number, the first representative number, or the second representative number to which the sub-phone 20 should correspond according to the first, second, or third dial combination. That is to say, for example, when the user dials the first dial combination, the cloud server module 12 directly determines the identity of the sub phone 20 according to the identity registration code of the sub phone 20, and then according to the first dial combination information The first identification code determination is to find the dedicated line number corresponding to the identity registration code of the subphone 20; when the user dials the second dialing combination, the first representative number corresponding to the identity registration code of the subphone 20 is directly searched.

此種一電話系統中多個子電話機20分別具有單獨身分註冊碼的註冊方式適用於一新建之私有電話網路。This type of registration method in which multiple sub-phones 20 in a telephone system each have a separate identity registration code is suitable for a newly established private telephone network.

在另一較佳實施例中,該語音網關閘道器112具有一閘道器身分註冊碼,且該子電話機20的身分資訊係該閘道器身分註冊碼,當該子電話機20通過總電話機111及該語音網關閘道器112傳送該第一撥號組合資訊至該雲端伺服器模組12時,該雲端伺服器模組12根據該閘道器身分註冊碼及該第一撥號組合資訊中的第一身分指定碼查詢該身分資訊對應資料庫,決定該閘道器身分註冊碼及該身分指定碼對應的該專線號碼。In another preferred embodiment, the voice gateway gateway 112 has a gateway identity registration code, and the identity information of the sub-phone 20 is the gateway identity registration code. When the sub-phone 20 passes through the switchboard 111 and the voice gateway gateway 112 send the first dial combination information to the cloud server module 12, the cloud server module 12 according to the gateway identity registration code and the first dial combination information The first ID designation code queries the database corresponding to the ID information, determines the gateway ID registration code and the dedicated line number corresponding to the ID designation code.

在本較佳實施例中,係由該語音網關閘道器112以該閘道器身分註冊碼註冊於該雲端伺服器模組12。也就是說,該私有電話網路系統中的多個子電話機20的身分資訊均係該閘道器身分註冊碼。當使用者以該第一撥號組合於該子電話機20進行撥號,通過該語音網關閘道器112連接至該雲端伺服器模組12時,該雲端伺服器模組12根據該閘道器身分註冊碼判斷該網路閘道器的身分,再根據該第一撥號組合中的第一身分指定碼判斷是要查找專線號碼,因此進一步查找該閘道器身分註冊碼及該第一身分指定碼對應的專線號碼。In this preferred embodiment, the voice gateway gateway 112 is registered with the cloud server module 12 with the gateway identity registration code. In other words, the identity information of the multiple sub-phones 20 in the private telephone network system are all the gateway identity registration codes. When the user dials on the sub-phone 20 with the first dialing combination and connects to the cloud server module 12 through the voice gateway gateway 112, the cloud server module 12 registers according to the gateway identity Code to determine the identity of the network gateway, and then according to the first ID designation code in the first dial combination, it is determined that the dedicated line number is to be found, so further search for the gateway ID registration code and the corresponding first ID designation code Dedicated line number.

也就是說,應用本較佳實施例的網路交換機系統,使用者不須更換原有的子電話機20及總機,僅需安裝已註冊於該雲端伺服器模組12的語音網關閘道器112,而原有的私有電話網戶系統中的各該子電話機20則以「虛擬分機」的方式於該身分資料庫中建立其專線號碼、第一代表號碼於該閘道器身分註冊碼之下,該雲端伺服器模組12根據該閘道器身分註冊碼及該第一身分指定碼決定要查找專係號碼或代表號碼,且根據第一身分指定碼找到該閘道器身分註冊碼下對應該特定子電話機20的專線號碼。That is to say, using the network switch system of this preferred embodiment, the user does not need to replace the original sub-phone 20 and switchboard, but only needs to install the voice gateway gateway 112 registered in the cloud server module 12 , And each subtelephone 20 in the original private telephone network account system uses a "virtual extension" to establish its dedicated line number in the identity database, and the first representative number is under the gateway identity registration code , The cloud server module 12 decides to find the dedicated number or representative number according to the gateway identity registration code and the first identity designation code, and finds the pair of the gateway identity registration code according to the first identity designation code The dedicated line number of the sub telephone set 20 should be specified.

請參閱圖4所示,在本發明的一第六較佳實施例中,該子電話機20係一網路電話機,且該傳輸模組11包含一供電橋接器113及一網路介接模組114,該供電橋接器113連接該子電話機20,而該網路接接模組連接該供電橋接器113,通過網際網路協定連接該雲端伺服模組。該供電橋接器113例如是一乙太網供電裝置,用於對該子電話機20供電及雙向傳輸資訊,該網路介接模組114一般來說例如包含路由器1141及數據機1142的傳輸功能,用於連接網際網路並通過網際網路與該雲端伺服器模組12通訊。本實施例中該子電話機20係一網路電話機。Please refer to FIG. 4, in a sixth preferred embodiment of the present invention, the sub-phone 20 is an Internet phone, and the transmission module 11 includes a power supply bridge 113 and a network interface module 114. The power supply bridge 113 is connected to the sub-phone 20, and the network connection module is connected to the power supply bridge 113, and is connected to the cloud server module through the Internet protocol. The power supply bridge 113 is, for example, an Ethernet power supply device for supplying power to the sub-phone 20 and bidirectionally transmitting information. The network interface module 114 generally includes the transmission functions of a router 1141 and a modem 1142, for example. It is used to connect to the Internet and communicate with the cloud server module 12 through the Internet. In this embodiment, the sub-phone 20 is an internet phone.

請一併參閱圖3及圖4所示,網路交換機系統10還用於在一撥入電話機40及該子電話機20之間建立連線。當該雲端伺服器模組12接收到由該撥入電話機40傳送的包含該專線號碼的一通話要求該雲端伺服器模組12查詢該身分資訊對應資料庫中對應該專線號碼的該身分資訊,也就是該子電話機20所具有的身分資訊,並根據該身分資訊,進一步通過預設的路由通道及該傳輸模組11與該子電話機20建立連線。Please refer to FIG. 3 and FIG. 4 together. The network switch system 10 is also used to establish a connection between a dial-in telephone set 40 and the sub telephone set 20. When the cloud server module 12 receives a call containing the dedicated line number sent by the dial-in telephone 40, the cloud server module 12 queries the identity information corresponding to the dedicated line number in the database corresponding to the identity information, That is, the identity information that the sub-phone 20 has, and based on the identity information, a connection is further established with the sub-phone 20 through the preset routing channel and the transmission module 11.

其中,根據不同的子電話機20種類,該雲端伺服器模組12通過不同種類的傳輸模組11與子電話機20建立連線的方式也不同。According to different types of sub-phones 20, the cloud server module 12 establishes a connection with the sub-phones 20 through different types of transmission modules 11 in different ways.

在本發明的一第七較佳實施例中,當該子電話機20及其傳輸模組11係該第五較佳實施例的數位電話機及該總電話機111、語音網關閘道器112時,該雲端伺服器模組12根據該專線號碼查詢到對應的身分資訊時,進一步找到該身分資訊對應的第一代表號碼及該分機代表號碼,而該第一代表號碼即為該總電話機111的總代表號碼。該雲端伺服器模組12進一步根據該第一代表號碼通過該語音網關閘道器112與該總電話機111建立連線,並在該總電話機111進入自動轉接狀態時,該雲端伺服器模組12再將該分機代表號碼送至該總電話機111,使得該總電話機111根據其預建之分機對照表與該子電話機20建立連線。In a seventh preferred embodiment of the present invention, when the sub telephone set 20 and its transmission module 11 are the digital telephone set of the fifth preferred embodiment, the main telephone set 111 and the voice gateway gateway 112, the When the cloud server module 12 finds the corresponding identity information according to the dedicated line number, it further finds the first representative number corresponding to the identity information and the extension representative number, and the first representative number is the general representative of the switchboard 111 number. The cloud server module 12 further establishes a connection with the switchboard 111 through the voice gateway gateway 112 according to the first representative number, and when the switchboard 111 enters the automatic transfer state, the cloud server module 12 Then send the representative number of the extension to the main telephone 111, so that the main telephone 111 establishes a connection with the sub-phone 20 according to its pre-built extension comparison table.

若該撥入電話機40撥出的號碼是該第一代表號碼,該雲端伺服器模組12則是查詢該身分資訊對應資料庫決定該第一代表號碼所代表的該總電話機111,通過語音網關閘道器112與該總電話機111建立連線後,該總電話機111會進入自動轉接狀態,以供該撥入電話的使用者輸入分機代表號碼,或直接由該總電話機111的使用者接通。If the number dialed by the dial-in phone 40 is the first representative number, the cloud server module 12 queries the database corresponding to the identity information to determine the switchboard 111 represented by the first representative number through the voice gateway After the gateway 112 has established a connection with the switchboard 111, the switchboard 111 will enter the automatic transfer state, so that the user of the incoming call can enter the representative number of the extension, or the user of the switchboard 111 can answer directly through.

在本發明的一第八較佳實施例中,當該子電話機20及該傳輸模組11係該第六較佳實施例中的該網路電話機及該網路介接模組114時,當該雲端伺服器模組12接收到該撥入電話機40傳送的專線號碼,該雲端伺服器模組12則是根據該專線號碼查詢該身分資訊後,根據子電話機20的該身分資訊執行一定址程序,並通過網際網路、該網路介接模組114與該子電話機20建立連線。而若該撥入電話機40係撥出該第一代表號碼,當該雲端伺服器模組12接收到該通話要求時,該雲端伺服器模組12執行一自動網路總機程序,以等待該撥入電話機40的使用者進一步輸入分機號碼。當該雲端伺服器模組12進一步接收到由該撥入電話機40傳送的該分機代表號碼後,該雲端伺服器模組12根據該第一代表號碼及該分機代表號碼查詢該身分資訊對應資料庫,決定該第一代表號碼及該分機代表號碼對應的該身分資訊。無論該撥入電話機40是直接撥號該專線號碼,或先撥號該第一代表號碼再輸入該分機代表號碼,當該雲端伺服器模組12決定該身分資訊,該雲端伺服器模組12根據該子電話機20的該身分資訊執行一定址程序,以通過該網路介接模組114與該子電話機20建立連線。In an eighth preferred embodiment of the present invention, when the sub-phone 20 and the transmission module 11 are the Internet phone and the network interface module 114 in the sixth preferred embodiment, when The cloud server module 12 receives the dedicated line number sent by the dial-in phone 40, and the cloud server module 12 queries the identity information based on the dedicated line number, and then executes a certain address procedure based on the identity information of the sub-phone 20 , And establish a connection with the sub-phone 20 through the Internet and the network interface module 114. And if the dial-in phone 40 dials out the first representative number, when the cloud server module 12 receives the call request, the cloud server module 12 executes an automatic network switchboard program to wait for the call The user entering the telephone 40 further enters the extension number. After the cloud server module 12 further receives the extension representative number sent by the dial-in phone 40, the cloud server module 12 queries the database corresponding to the identity information according to the first representative number and the extension representative number , To determine the identity information corresponding to the first representative number and the extension representative number. Regardless of whether the dial-in phone 40 directly dials the dedicated line number, or dials the first representative number first and then enters the extension representative number, when the cloud server module 12 determines the identity information, the cloud server module 12 determines the identity information according to the The identity information of the sub telephone set 20 executes a certain address procedure to establish a connection with the sub telephone set 20 through the network interface module 114.

在本較佳實施例中,由於使用新式的網路電話機,而不再具有傳統專用交換機系統的總電話機連接子電話機及語音網關閘道器之架構,該第一代表號碼係設立於該身分資訊對應資料庫中的一虛擬代表號碼,而不對應一實體之總電話機。當撥入電話機40撥出的號碼是該專線號碼時,該雲端伺服器模組12可直接查詢到對應的該身分資訊,再據以由定址程序通過網際網路及網路介接模組114與該子電話機20建立連線;當撥入電話機40撥出的號碼是該第一代表號碼時,由於該第一代表號碼在該身分資訊對應資料庫中可能對應多隻子電話機20的多筆身分資訊,因此由該雲端伺服器模組12進入一自動網路總機程序,並在進一步接收到撥入電話機使用者輸入的分機代表號碼後,根據該第一代表號碼及該分機代表號碼反向查詢身分資訊。In this preferred embodiment, due to the use of a new type of Internet phone, it no longer has the structure of the main phone of the traditional private exchange system connecting the sub phone and the voice gateway gateway. The first representative number is set in the identity information Corresponds to a virtual representative number in the database, but does not correspond to a physical switchboard. When the number dialed by the dial-in telephone 40 is the dedicated line number, the cloud server module 12 can directly inquire the corresponding identity information, and then use the addressing procedure through the Internet and the network interface module 114 Establish a connection with the sub-phone 20; when the number dialed by the dial-in telephone 40 is the first representative number, since the first representative number may correspond to multiple sub-phones 20 in the database corresponding to the identity information Therefore, the cloud server module 12 enters an automatic network switchboard program, and after further receiving the extension representative number entered by the dial-in user, it is reversed according to the first representative number and the extension representative number Query identity information.

綜上所述,本發明的該網路交換機系統10藉由管理者建立的該身分資訊對應資料庫,使得該子電話機20可以通過直接撥出目的號碼、在目的號碼前加上分機代表號碼、或在目的號碼前加上前綴指定碼的不同方式指定在目的電話機30顯示該子電話機20的專線號碼或代表號碼;而在另一種實施方式中,也可藉由選擇不同的外線路由種類進行上述指定,令使用者能夠靈容易地選擇不同的顯號方式。如此一來,不僅能夠選擇直接告知該目的電話機30的使用者該子電話機20的專線號碼,或者也可選擇原有的第一代表號碼,也就是原來的總機外線號碼撥通該目的電話機30,以原來的公司行號代表號碼做為顯示,提供子電話機20的使用者靈活的選擇,且操作方式直觀方便。相對的,對於要由外部撥通該子電話機20的使用者而言,當外部的撥入電話機40要撥通該子電話20機時,無論是直接撥號該專線號碼,或撥號該第一代表號再輸入分機代表號碼,皆能夠撥通該子電話機20。In summary, the network switch system 10 of the present invention uses the identity information corresponding database created by the administrator, so that the sub-phone 20 can directly dial the destination number, add the extension representative number before the destination number, Or add a prefix designation code in front of the destination number to specify that the destination phone 30 displays the dedicated line number or representative number of the sub phone 20; and in another embodiment, it can also be done by selecting different types of external lines. Designation allows users to easily choose different ways of displaying numbers. In this way, not only can the user of the destination phone 30 be directly notified of the dedicated line number of the sub-phone 20, or the original first representative number, that is, the original switchboard outside number, can be selected to dial the destination phone 30. The original company line number representative number is used as a display to provide users of the sub-phone 20 with flexible choices, and the operation mode is intuitive and convenient. In contrast, for a user who wants to dial the sub-phone 20 from outside, when the external dial-in telephone 40 wants to dial the sub-phone 20, either directly dialing the dedicated line number or dialing the first representative Then enter the representative number of the extension, and you can dial the sub-phone 20.

綜上所述,本發明的網路交換機系統令使用者能夠在原有的專用電話交換機系統的使用習慣上,增加了專線號碼及代表號碼等不同的對方顯號方式、路由通道選擇及撥入方式。而該些不同的撥號選擇皆建立在該雲端伺服器模組12根據不同的撥號方式進行判斷,並基於身分資訊對應資料庫對應之身分資訊、專線號碼、代表號碼判斷不同的顯號及路由通道。對使用者而言,則只須進行簡單直覺且接近原有習慣的電話機操作,卻大幅增加了電話聯繫時的方便性及自主性。In summary, the network switch system of the present invention enables users to add different methods of calling party number display, routing channel selection and dial-in methods such as dedicated line numbers and representative numbers to the original private telephone switch system usage habits. . The different dialing options are all established in the cloud server module 12 to judge according to different dialing methods, and to judge different display numbers and routing channels based on the identity information, dedicated line number, and representative number corresponding to the identity information database. . For users, they only need to perform simple and intuitive phone operations that are close to their original habits, but this greatly increases the convenience and autonomy of phone calls.

在本發明的一第九較佳實施例中,該雲端伺服器模組12中包含使用者帳戶123、營銷管理帳戶122、系統主管帳戶121。該使用者帳戶123具有子電話機身分資訊查詢權限、子電話機通訊錄編輯權限等。該營銷管理帳戶122具有建立該身分資訊對應資料庫中的該身分資訊、該第一身分指定碼、該專線號碼、該第一代表號碼的一編輯權限,以及具有建立該使用者帳戶123的一管理權限。該系統主管帳戶121則具有建立該營銷管理帳戶122的一授權管理權限。In a ninth preferred embodiment of the present invention, the cloud server module 12 includes a user account 123, a marketing management account 122, and a system supervisor account 121. The user account 123 has sub-phone body sub-information query authority, sub-phone address book editing authority, etc. The marketing management account 122 has an editing authority to create the identity information, the first identity designation code, the dedicated line number, and the first representative number in the database corresponding to the identity information, and has the ability to create the user account 123 Administrative authority. The system supervisor account 121 has an authorized management authority to establish the marketing management account 122.

其中,該使用者帳戶123係提供一私有電話網路的客戶端使用者使用,例如是一公司單位的總機管理者,當登入該使用者帳戶123時,可查詢其私有電話網中各該子電話機的身分資訊及其對應顯號,例如對應各該子電話機的分機代表號碼、專線號碼、第一代表號碼、第二代表號碼等,也可於該雲端伺服器模組12的一使用資訊資料庫建立或編輯子電話機通訊錄,以供各該子電話機的使用者登入、查詢、利用。Among them, the user account 123 is provided for client users of a private telephone network, for example, the switchboard manager of a company unit. When logging in the user account 123, you can query each subnet in the private telephone network. The phone’s identity information and its corresponding display number, such as the extension representative number, dedicated line number, first representative number, second representative number, etc. corresponding to each sub-phone, can also be used in a use information data of the cloud server module 12 The library creates or edits the address book of sub-phones for users of the sub-phones to log in, inquire, and use.

該營銷管理帳戶122則具有在該身分資訊對應資料庫中建立子電話機對應資訊之編輯權限,也就是對一私有電話網路中的子電話機進行註冊,並建立子電話機的身分資訊、第一身分指定碼、第二身分指定碼、專線號碼、第一代表號碼、第二代表號碼等。該營銷管理帳戶122可以獨立作業,建立新的使用者帳戶123,並在身分對應資料庫中建立或修改使用者帳戶123中各該子電話機的身分資訊的關聯資料。The marketing management account 122 has the editing authority to create the corresponding information of the sub-phone in the database corresponding to the identity information, that is, register the sub-phone in a private telephone network, and create the identity information and the first identity of the sub-phone. Designated code, second identification code, dedicated line number, first representative number, second representative number, etc. The marketing management account 122 can operate independently to create a new user account 123, and create or modify the associated data of the identity information of each sub-phone in the user account 123 in the identity correspondence database.

該系統主管帳戶121具有建立營銷管理帳戶122的授權管理權限,當有新的營銷商欲配合並使用營銷管理帳戶122時,該系統主管帳戶121建立並授權一營銷管理帳戶122,使該營銷經營者擁有使用該營銷管理帳戶122建立新的使用者帳戶123,並在該身分對應資料庫中建立新的私有電話網路中多個子電話機的身分資訊及其關聯資料的權限。The system manager account 121 has the authorization management authority to establish a marketing management account 122. When a new marketer wants to cooperate and use the marketing management account 122, the system manager account 121 establishes and authorizes a marketing management account 122 to enable the marketing management The person has the authority to use the marketing management account 122 to create a new user account 123, and to create the identity information and associated data of multiple sub-phones in the new private telephone network in the identity corresponding database.

透過上述系統主管帳戶121、營銷管理帳戶122、至使用者帳戶123由上而下的分層管理作業方式,不須由系統主管帳戶121之使用者,即系統經營者,一一建立使用者帳戶123,或對每一使用者帳戶123下設之多個子電話機進行對應資料庫之建立,而可藉由建立並授權營銷管理帳戶122,授權給多個營銷經營者進行使用者帳戶123及子電話機對應資料之建立,對系統經營者而言節省大量人力成本,對營銷經營者而言則藉由本發明的網路交換機系統提供使用者完善電話網路交換機功能,使得本發明的網路交換機系統具有絕佳的產業利用及發展性。Through the above-mentioned system supervisor account 121, marketing management account 122, to the user account 123 from top to bottom hierarchical management operation, it is not necessary for the user of the system supervisor account 121, that is, the system operator, to create user accounts one by one 123, or create a corresponding database for multiple sub-phones under each user account 123, and by creating and authorizing the marketing management account 122, authorize multiple marketing operators to perform user accounts 123 and sub-phones The establishment of corresponding data saves a lot of manpower cost for system operators, and for marketing operators, the network switch system of the present invention provides users with perfect telephone network switch functions, so that the network switch system of the present invention has Excellent industrial utilization and development.

以上所述僅是本發明的較佳實施例而已,並非對本發明做任何形式上的限制,雖然本發明已以較佳實施例揭露如上,然而並非用以限定本發明,任何熟悉本專業的技術人員,在不脫離本發明技術方案的範圍內,當可利用上述揭示的技術內容做出些許更動或修飾為等同變化的等效實施例,但凡是未脫離本發明技術方案的內容,依據本發明的技術實質對以上實施例所作的任何簡單修改、等同變化與修飾,均仍屬於本發明技術方案的範圍內。The above are only the preferred embodiments of the present invention, and do not limit the present invention in any form. Although the present invention has been disclosed in the preferred embodiments as above, it is not intended to limit the present invention. Anyone familiar with the professional technology Personnel, without departing from the scope of the technical solution of the present invention, when the technical content disclosed above can be used to make slight changes or modification into equivalent embodiments with equivalent changes, but any content that does not depart from the technical solution of the present invention, according to the present invention The technical essence of any simple modification, equivalent change and modification made to the above embodiments still fall within the scope of the technical solution of the present invention.

10:網路交換機系統 11:傳輸模組 111:總電話機 112:語音網關閘道器 113:供電橋接器 114:網路介接模組 1141:路由器 1142:數據機 12:雲端伺服器模組 121:系統主管帳戶 122:營銷管理帳戶 123:使用者帳戶 13:第一路由通道 14:第二路由通道 20:子電話機 30:目的電話機 40:撥入電話機10: Network switch system 11: Transmission module 111: switchboard 112: Voice gateway gateway 113: power supply bridge 114: network interface module 1141: router 1142: Modem 12: Cloud server module 121: System Supervisor Account 122: Marketing Management Account 123: User account 13: The first routing channel 14: Second routing channel 20: Sub-phone 30: Destination phone 40: Dial-in phone

圖1係本發明網路交換機系統的一方塊示意圖。 圖2係本發明網路交換機系統第四較佳實施例的方塊示意圖。 圖3係本發明網路交換機系統第五較佳實施例的方塊示意圖。 圖4係本發明網路交換機系統第六較佳實施例的方塊示意圖。 圖5係本發明網路交換機系統第九較佳實施例的帳戶階層方塊示意圖。 Figure 1 is a block diagram of the network switch system of the present invention. Fig. 2 is a block diagram of a fourth preferred embodiment of the network switch system of the present invention. Fig. 3 is a block diagram of a fifth preferred embodiment of the network switch system of the present invention. Fig. 4 is a block diagram of a sixth preferred embodiment of the network switch system of the present invention. 5 is a block diagram of the account hierarchy of the ninth preferred embodiment of the network switch system of the present invention.

10:網路交換機系統 10: Network switch system

11:傳輸模組 11: Transmission module

12:雲端伺服器模組 12: Cloud server module

20:子電話機 20: Sub-phone

30:目的電話機 30: Destination phone

Claims (12)

一種網路交換機系統,用於在一子電話機及一目的電話機間建立通訊,該子電話機具有一身分資訊;該網路交換機系統包含: 一雲端伺服器模組,儲存一身分資訊對應資料庫; 一傳輸模組,連接該子電話機及該雲端伺服器模組;其中, 當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及一第一撥號組合資訊,該雲端伺服器模組根據該身分資訊及該第一撥號組合資訊查詢該身分資訊對應資料庫,決定該身分資訊對應的一專線號碼,根據該第一撥號組合資訊建立該子電話機與該目的電話機間之連線,且將該專線號碼傳送至該目的電話機; 當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及一第二撥號組合資訊,該雲端伺服器模組根據該身分資訊及該第二撥號組合資訊查詢該身分資訊對應資料庫,決定該身分資訊對應的一第一代表號碼,根據該第二撥號組合資訊建立該子電話機與該目的電話機間之連線,且將該第一代表號碼傳送至該目的電話機。 A network switch system is used to establish communication between a sub telephone set and a destination telephone set, the sub telephone set has an identity information; the network switch system includes: A cloud server module, storing a database corresponding to identity information; A transmission module, which connects the sub-phone and the cloud server module; among them, When the cloud server module receives the identity information and a first dial combination information sent by the sub-phone through the transmission module, the cloud server module queries the identity information and the first dial combination information The identity information corresponding database determines a dedicated line number corresponding to the identity information, establishes a connection between the sub-phone and the destination phone based on the first dial combination information, and transmits the dedicated line number to the destination phone; When the cloud server module receives the identity information and a second dial combination information sent by the sub-phone through the transmission module, the cloud server module queries the identity information and the second dial combination information The identity information corresponding database determines a first representative number corresponding to the identity information, establishes a connection between the sub-phone and the destination phone based on the second dial combination information, and sends the first representative number to the destination phone . 如請求項1所述之網路交換機系統,其中, 該第一撥號組合資訊包含一第一身分指定碼及一目的號碼,且該第一撥號組合資訊係由該子電話機將該第一身分指定碼與該目的號碼相連送出; 該第二撥號組合資訊包含該目的號碼。 The network switch system according to claim 1, wherein: The first dialing combination information includes a first identity designation code and a destination number, and the first dialing combination information is sent by the sub-phone in conjunction with the first identity designation code and the destination number; The second dial combination information includes the destination number. 如請求項2所述之網路交換機系統,其中,該第一身分指定碼係該子電話機的一分機代表號碼。The network switch system according to claim 2, wherein the first identification code is an extension representative number of the sub-phone. 如請求項2或3所述之網路交換機系統,其中,當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及一第三撥號組合資訊,該雲端伺服器模組根據該身分資訊及該第三撥號組合資訊查詢該身分資訊對應資料庫,決定對應的一第二代表號碼,並根據該第三撥號組合資訊建立該子電話機與該目的電話機間之連線,且將該第二代表號碼傳送至該目的電話機; 該第三撥號組合資訊包含一第二身分指定碼及該目的號碼,且該第三撥號組合資訊係由該子電話機將該第二身分指定碼與該目的號碼相連送出;其中,該第二身分指定碼係一預設前綴碼。 The network switch system according to claim 2 or 3, wherein when the cloud server module receives the identity information and a third dial combination information transmitted by the sub-phone through the transmission module, the cloud server The device module queries the identity information corresponding database according to the identity information and the third dial combination information, determines a corresponding second representative number, and establishes the connection between the sub-phone and the destination telephone based on the third dial combination information Line, and send the second representative number to the destination phone; The third dialing combination information includes a second identity designation code and the destination number, and the third dialing combination information is sent by the sub-phone in conjunction with the second identity designation code and the destination number; wherein, the second identity The designated code is a preset prefix code. 如請求項1所述之網路交換機系統,其中, 該第一撥號組合資訊係由該子電話機以一第一類外線路由傳送一目的號碼及一第一類外線路由指定碼至該雲端伺服器模組; 該第二撥號組合資訊係由該子電話機以一第二類外線路由傳送該目的號碼及一第二類外線路由指定碼至該雲端伺服器模組。 The network switch system according to claim 1, wherein: The first dialing combination information is transmitted by the sub-telephone to the cloud server module via a first-class external line by a destination number and a first-class external line by a designated code; The second dial combination information is sent by the sub-phone through a second type of external line route to the destination number and a second type of external line route designated code to the cloud server module. 如請求項1所述之網路交換機系統,還進一步包含: 一第一路由通道;及 一第二路由通道;其中, 當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及該第一撥號組合資訊,並決定該專線號碼後,係由該第一路由通道與該目的電話機建立連線; 當該雲端伺服器模組接收到由該子電話機通過該傳輸模組傳送的該身分資訊及該第二撥號組合資訊,並決定該第一代表號碼後,係由該第二路由通道與該目的電話機建立連線。 The network switch system described in claim 1, further comprising: A first routing channel; and A second routing channel; where, When the cloud server module receives the identity information and the first dial combination information sent by the sub-phone through the transmission module, and determines the dedicated line number, it is established by the first routing channel and the destination phone Connection When the cloud server module receives the identity information and the second dial combination information sent by the sub-phone through the transmission module, and determines the first representative number, the second routing channel and the destination are determined The phone establishes a connection. 如請求項1所述之網路交換機系統,該傳輸模組包含: 一總電話機,連接該子電話機,該第一代表號碼係該總電話機的一總代表號碼; 一語音網關閘道器,連接該總電話機,並通過語音網際網路協定連接該雲端伺服器模組;其中, 該子電話機的身分資訊係該子電話機的一子電話機身分註冊碼,當該子電話機通過總電話機及該語音網關閘道器傳送該第一撥號組合資訊至該雲端伺服器模組時,該雲端伺服器模組根據該子電話機身分註冊碼查詢該身分資訊對應資料庫,決定該子電話機身分註冊碼對應的該專線號碼。 According to the network switch system of claim 1, the transmission module includes: A main telephone set, connected to the sub-phone, the first representative number is a main representative number of the main telephone set; A voice gateway gateway, connected to the switchboard, and connected to the cloud server module through the voice Internet protocol; among them, The identity information of the sub-phone is the registration code of a sub-phone body of the sub-phone. When the sub-phone transmits the first dial combination information to the cloud server module through the switchboard and the voice gateway gateway, the cloud The server module queries the database corresponding to the identity information according to the sub-register code of the sub-phone, and determines the dedicated line number corresponding to the sub-register code of the sub-phone. 如請求項2所述之網路交換機系統,其中,該傳輸模組包含: 一總電話機,連接該子電話機,該第一代表號碼係該總電話機的一總代表號碼; 一語音網關閘道器,具有一閘道身分註冊碼,連接該總電話機,並通過語音網際網路協定連接該雲端伺服器模組;其中, 該子電話機的身分資訊係該語音網關閘道器的身分註冊碼,當該子電話機通過總電話機及該語音網關閘道器傳送該第一撥號組合資訊至該雲端伺服器模組時,該雲端伺服器模組根據該身分註冊碼及該第一撥號組合資訊中的第一身分指定碼查詢該身分資訊對應資料庫,決定該身分資訊及該身分指定碼對應的該專線號碼。 The network switch system according to claim 2, wherein the transmission module includes: A main telephone set, connected to the sub-phone, the first representative number is a main representative number of the main telephone set; A voice gateway gateway with a gateway ID registration code, connected to the switchboard, and connected to the cloud server module through the voice Internet protocol; wherein, The identity information of the sub-phone is the identity registration code of the voice gateway gateway. When the sub-phone transmits the first dial combination information to the cloud server module through the main telephone and the voice gateway gateway, the cloud The server module queries the database corresponding to the identity information according to the identity registration code and the first identity designation code in the first dial combination information, and determines the identity information and the dedicated line number corresponding to the identity designation code. 如請求項1至3中任一項所述之網路交換機系統,該傳輸模組包含: 一供電橋接器,連接該子電話機; 一網路介接模組,連接該供電橋接器,並通過際網路協定連接該雲端伺服器模組。 According to the network switch system described in any one of claims 1 to 3, the transmission module includes: A power supply bridge to connect the sub-phone; A network interface module is connected to the power supply bridge and connected to the cloud server module through the Internet protocol. 如請求項7或8所述之網路交換機系統,還用於連接一撥入電話機及該子電話機之間建立連線,其中, 當該雲端伺服器模組接收到由該撥入電話機傳送的包含該專線號碼的一通話要求,該雲端伺服器模組根據該專線號碼查詢該身分對應資料庫,決定該專線號碼對應的該身分資訊,再根據身分資訊決定該第一代表號碼及一分機代表碼,並根據該第一代表號碼與該總電話機建立連線,當該總電話機進入一自動轉接狀態時,該雲端伺服器模組再將該分機代表號碼傳送至總電話機,使該總電話機根據該分機代表號碼與該子電話機建立連線; 當該雲端伺服器模組接收到由該撥入電話機傳送的包含該第一代表號碼的一通話要求,該雲端伺服器模組根據該第一代表號碼查詢該身分對應資料庫,決定該第一代表號碼對應的該總電話機,根據該第一代表號碼與該總電話機建立連線。 The network switch system described in claim 7 or 8 is also used to establish a connection between a dial-in telephone set and the sub telephone set, wherein: When the cloud server module receives a call request containing the dedicated line number sent by the dial-in phone, the cloud server module queries the identity database according to the dedicated line number, and determines the identity corresponding to the dedicated line number Information, and then determine the first representative number and an extension representative code based on the identity information, and establish a connection with the switchboard based on the first representative number. When the switchboard enters an automatic transfer state, the cloud server module The group then transmits the representative number of the extension to the switchboard, so that the switchboard establishes a connection with the sub-phone based on the representative number of the extension; When the cloud server module receives a call request containing the first representative number sent by the dial-in phone, the cloud server module queries the identity corresponding database according to the first representative number, and determines the first The switchboard corresponding to the representative number establishes a connection with the switchboard according to the first representative number. 如請求項9所述之網路交換機系統,還用於連接一撥入電話機及該子電話機之間建立連線,其中, 當該雲端伺服器模組接收到由該撥入電話機傳送的包含該專線號碼的一通話要求,該雲端伺服器模組根據該專線號碼查詢該身分對應資料庫,決定該專線號碼對應的該身分資訊; 當該雲端伺服器模組接收到由該撥入電話機傳送的包含該第一代表號碼的一通話要求,該雲端伺服器模組執行一自動網路總機程序,且當進一步接收到由該撥入電話機傳送的一分機代表號碼後,該雲端伺服器模組根據該第一代表號碼及該分機代表號碼查詢該身分對應資料庫,決定該第一代表號碼及該分機代表號碼對應的該身分資訊; 當該雲端伺服器模組決定該身分資訊,該雲端伺服器模組根據該子電話機的該身分資訊執行一定址程序,以通過該網路介接模組與該子電話機建立連線。 The network switch system described in claim 9 is also used to establish a connection between a dial-in telephone set and the sub telephone set, wherein: When the cloud server module receives a call request containing the dedicated line number sent by the dial-in phone, the cloud server module queries the identity database according to the dedicated line number, and determines the identity corresponding to the dedicated line number News; When the cloud server module receives a call request containing the first representative number sent by the dial-in phone, the cloud server module executes an automatic network switchboard procedure, and when further received by the dial-in After an extension representative number sent by the telephone, the cloud server module queries the identity corresponding database according to the first representative number and the extension representative number, and determines the identity information corresponding to the first representative number and the extension representative number; When the cloud server module determines the identity information, the cloud server module executes a certain address procedure according to the identity information of the sub-phone to establish a connection with the sub-phone through the network interface module. 如請求項2或3所述之網路交換機系統,其中,該雲端伺服器模組還包含: 一使用者帳戶,具有子電話機身分資訊關聯資料查詢權限、子電話機通訊錄編輯權限; 一營銷管理帳戶,具有建立該身分資訊對應資料庫中的該身分資訊、該第一身分指定碼、該專線號碼、該第一代表號碼之關聯資料的一編輯權限,以及具有建立該使用者帳戶的一使用者管理權限; 一系統主管帳戶,具有建立該營銷管理帳戶的一授權管理權限。 The network switch system according to claim 2 or 3, wherein the cloud server module further includes: A user account with the sub-phone body sub-information related data query authority and the sub-phone address book editing authority; A marketing management account that has the right to edit the associated data of the identity information, the first identity designation code, the dedicated line number, and the first representative number in the database corresponding to the identity information, and has the ability to create the user account One user management authority of; A system supervisor account with an authorized management authority to establish the marketing management account.
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