TWI761732B - Clinic visit reminder system - Google Patents
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Abstract
一種診所看診提醒系統,係包含有一設置於一診所內部的無線撥號傳輸裝置、一第一伺服器設備、至少一個裝設有診所查詢單元之使用者端電子裝置,其中使用者端電子裝置能夠依據地理區域及科別進行搜尋診所,並於該診所中進行掛號後,該診所中的服務人員能夠透過操作該無線撥號傳輸裝置來進行上傳目前看診號碼資料及當日掛號人數資料,之後,使用者能夠再次使用診所查詢單元來輸入掛號號碼及提醒號碼來進行設定到號通知,因此當診所內部的無線撥號傳輸裝置不斷更新即時看診資訊後,若是目前看診號碼已到達所設定之提醒號碼時,則會通知使用者應前往診所看診,如此將能夠有效節省病患看診的等待時間。 A clinic consultation reminder system, comprising a wireless dial-up transmission device arranged inside a clinic, a first server device, and at least one user-side electronic device equipped with a clinic inquiry unit, wherein the user-side electronic device can Search for clinics based on geographic areas and departments, and after registering in the clinic, the service staff in the clinic can upload the current consultation number data and the number of registered persons on the day by operating the wireless dial-up transmission device, and then use The patient can use the clinic inquiry unit again to input the registration number and reminder number to set the notification number. Therefore, after the wireless dial-up transmission device in the clinic continuously updates the real-time consultation information, if the current consultation number has reached the set reminder number When the time is up, the user will be notified that they should go to the clinic to see a doctor, which will effectively save the waiting time for the patient to see a doctor.
Description
本發明是有關一種診所看診提醒系統,特別是一種讓使用者能夠節省看診等待時間之診所看診提醒系統。 The present invention relates to a clinic consultation reminder system, in particular to a clinic consultation reminder system that enables users to save waiting time for consultation.
目前病患到達醫院診所後,如已有掛號的病患必須先向診療室之護士報到,並取得一待診號碼後,在現場等待看診或使用健保卡插入報到器後,即完成報到; 然而看診的時間並不一定,因此病患並無法確知等待時間,大家都無法預估看診時間,造成診間等待空間的壅擠,這對於就診者來講是非常麻煩的事,由於無法預估等待看診的時間,往往只能夠於現場等待,否則一旦過號很可能要重新掛號或是等待過號看診。 After the current patient arrives at the hospital clinic, if the registered patient must first report to the nurse in the consultation room, obtain a waiting number, wait for the consultation on the spot or insert the health insurance card into the registration device, and then complete the registration; However, the time of seeing a doctor is not certain, so the patient cannot know the waiting time, and everyone cannot estimate the time of seeing a doctor, which causes the waiting space in the consultation room to be crowded, which is very troublesome for the patient. To estimate the waiting time for a doctor, you can often only wait on the spot. Otherwise, once the number is over, you may have to re-register or wait for the over-the-counter consultation.
因此,若能夠提供一診所看診提醒系統,除了能夠讓使用者自行輸入掛號後的掛號碼來追蹤看診進度之外,系統更能夠依據使用者看診的科系與看診狀態,來發送不同的廣告資訊,而這裡的廣告資訊是為了加強溝通,內容是科別相關病例的診治方式或病情症況的溝通名詞介紹,以讓使用者在進入診室前有一些病症了解,能夠協助和醫生溝通,促進醫病和諧;另外廣告也另有幽默有趣部分,能夠協助看診者打發時間,因此本發明應為一最佳解決方案。 Therefore, if a clinic consultation reminder system can be provided, in addition to allowing the user to enter the registered number after registration to track the progress of the consultation, the system can also send the system according to the department and the consultation status of the user. Different advertising information, and the advertising information here is to strengthen communication. The content is the introduction of the diagnosis and treatment methods of related cases in the department or the communication terms of the disease condition, so that the user can understand some diseases before entering the consultation room, and can help and communicate with the doctor. Communication can promote harmony between doctors and patients; in addition, the advertisement also has humorous and interesting parts, which can help the patient to pass the time, so the present invention should be an optimal solution.
本發明診所看診提醒系統,係包含一個或一個以上的無線撥號傳輸裝置,係設置於一診所內部,而該無線撥號傳輸裝置係至少包含有:一個或多個輸入單元,係用以輸入一目前看診號碼資料及一當日掛號人數資料;一遠端網路傳輸單元,係與該輸入單元相連接,用以能夠將一個或一個以上的即時看診資訊透過一網際網路傳輸出去,該即時看診資訊係包含所輸入之目前看診號碼資料及當日掛號人數資料;一第一伺服器設備,係包含:一診所建檔單元,係能夠針對不同診所建立一個或一個以上的診所資料檔,其中該診所資料檔係至少包含有一診所名稱、一診所地址及一診所科別及一診所醫生資料;一資料儲存單元,係與該診所建檔單元相連接,用以儲存一筆或一筆以上的診所資料檔;一搜尋資料單元,係與該資料儲存單元相連接,用以依據都市別、行政區別及科別進行區分不同的診所;一資訊連線暨傳輸單元,係與該診所建檔單元相連接,其中該資訊連線暨傳輸單元能夠與每一個不同診所內部的無線撥號傳輸裝置進行連線,並能夠將每一個不同診所內部的無線撥號傳輸裝置所傳送的即時看診資訊儲存於不同診所對應於的診所資料檔內;至少一個使用者端電子裝置,係與該第一伺服器設備進行連線,而該使用者端電子裝置內係裝設有一診所查詢單元,該診所查詢單元係至少包含:一操作介面模組,係用以提供一顯示介面;一診所搜尋模組,係與該操作介面模組相連接,並能夠連線至該第一伺服器設備之搜尋資料單元,用以依據都市別、行政區別或/及科別進行搜尋不同的診所;一診所選擇模組,係與該操作介面模組及該診所搜尋模組相連接,用以能夠於該診所搜尋模組所搜尋出的診所中,進行選擇其中一個診所及診所內的醫師,而所選擇的診所之相關資訊及即時看診資訊係能夠顯示於該顯示介 面上;一提醒建立模組,係與該操作介面模組相連接,能夠輸入或選擇一當日掛號號碼、一提醒號碼、一電話號碼及一提醒方式,而該提醒建立模組能夠依據所選擇的診所、醫師、當日掛號號碼、提醒號碼、電話號碼及提醒方式之資料產生並儲存一看診預約資料檔;一資料儲存模組,係與該操作介面模組及該提醒建立模組相連接,用以儲存一筆或一筆以上的看診預約資料檔;一看診查詢模組,係與該操作介面模組及該資料儲存模組相連接,用以能夠輸入電話號碼、並依據電話號碼於該資料儲存模組中查詢所輸入之電話號碼對應的看診預約資料檔,以將該看診預約資料檔內容顯示於該顯示介面上。 The clinic consultation reminder system of the present invention includes one or more wireless dial-up transmission devices, which are set inside a clinic, and the wireless dial-up transmission device at least includes: one or more input units for inputting a The data of the current consultation number and the number of registered persons on the current day; a remote network transmission unit, which is connected to the input unit, is used to transmit one or more real-time consultation information through an Internet. The real-time consultation information includes the inputted current consultation number data and the number of registered persons on the day; a first server device includes: a clinic file creation unit, which can create one or more clinic data files for different clinics , wherein the clinic data file contains at least one clinic name, one clinic address, one clinic department and one clinic doctor information; a data storage unit is connected with the clinic file establishment unit to store one or more Clinic data file; a search data unit, which is connected with the data storage unit, and used to distinguish different clinics according to city, administrative and department; an information connection and transmission unit, which is connected with the clinic file establishment unit Connected, wherein the information connection and transmission unit can be connected with the wireless dial-up transmission device in each different clinic, and can store the real-time consultation information transmitted by the wireless dial-up transmission device in each different clinic in different clinics. In the clinic data file corresponding to the clinic; at least one user-side electronic device is connected with the first server device, and a clinic inquiry unit is installed in the user-side electronic device, and the clinic inquiry unit is At least it includes: an operation interface module, which is used to provide a display interface; a clinic search module, which is connected with the operation interface module and can be connected to the search data unit of the first server device for use To search for different clinics according to city type, administrative distinction or/and department; a clinic selection module is connected with the operation interface module and the clinic search module, so as to be able to search for all the clinics in the clinic search module. From the searched clinics, select one of the clinics and the physicians in the clinics, and the relevant information and real-time consultation information of the selected clinics can be displayed in the display interface. On the surface; a reminder creation module, which is connected with the operation interface module, can input or select a registration number of the day, a reminder number, a telephone number and a reminder method, and the reminder creation module can be selected according to the selected The clinic, doctor, registration number of the day, reminder number, telephone number and reminder method data are generated and stored in a consultation appointment data file; a data storage module is connected with the operation interface module and the reminder establishment module , which is used to store one or more consultation appointment data files; a consultation inquiry module is connected with the operation interface module and the data storage module, so as to be able to input a phone number and log in according to the phone number. The data storage module inquires about the consultation appointment data file corresponding to the inputted phone number, so as to display the content of the consultation appointment data file on the display interface.
更具體的說,所述診所查詢單元更包含有一與該操作介面模組及該診所搜尋模組相連接之診所推薦模組,用以能夠依據該診所搜尋模組所搜尋出的診所中,進行再次篩選並顯示於該顯示介面上。 More specifically, the clinic query unit further includes a clinic recommendation module connected with the operation interface module and the clinic search module, so as to be able to perform the search according to the clinics searched by the clinic search module. Filter again and display on this display interface.
更具體的說,所述診所推薦模組能夠依據使用者端電子裝置位置與所搜尋出多個診所位置進行比較遠近,並能推薦離該使用者端電子裝置位置較近的診所。 More specifically, the clinic recommendation module can compare the location of a plurality of clinics searched out according to the location of the user-end electronic device, and can recommend clinics that are closer to the location of the user-end electronic device.
更具體的說,所述診所資料檔更包含有一由外部收集或是內部自行輸入評價的診所評比資料,而該診所推薦模組能夠於所搜尋出多個診所的診所中,依據不同診所的診所評比資料,進行推薦較高評比的診所。 More specifically, the clinic data file further includes a clinic evaluation data collected externally or internally inputted for evaluation, and the clinic recommendation module can search out a plurality of clinics according to the clinics of different clinics. The evaluation data is used to recommend clinics with higher evaluations.
更具體的說,所述第一伺服器設備更包含有一與該資料儲存單元相連接之評比分析單元,而該資料儲存單元更包含有一滿意度資料檔,該滿意度資料檔係用以儲存不同診所的看診滿意度資料,且該評比分析單元能夠對不同診所的看診滿意度資料進行加總分析統計,以產生出一診所評比資料,並能夠將診所評比資料儲存於該資料儲存單元內。 More specifically, the first server device further includes an evaluation and analysis unit connected to the data storage unit, and the data storage unit further includes a satisfaction data file, which is used for storing different satisfaction data files. The clinic's consultation satisfaction data, and the evaluation and analysis unit can perform aggregate analysis and statistics on the consultation satisfaction data of different clinics to generate a clinic evaluation data, and can store the clinic evaluation data in the data storage unit. .
更具體的說,所述診所查詢單元更包含有一與該操作介面模組相連接之看診滿意度調查模組,該看診滿意度調查模組用以於該顯示介面上顯示至少一個的滿意度調查輸入欄位,用以進行點選或輸入內容後,以建立不同診所的看診滿意度資料。 More specifically, the clinic inquiry unit further includes a consultation satisfaction survey module connected with the operation interface module, and the consultation satisfaction survey module is used for displaying at least one satisfaction degree on the display interface. The input field of the degree survey is used to click or input the content to establish the consultation satisfaction data of different clinics.
更具體的說,所述診所查詢單元更包含有一與該提醒建立模組相連接的看診等待時間運算模組,用以依據該提醒號碼與目前看診號碼進行運算出一等待時間,而該等待時間=(現在時間-開始看診時間)*60分鐘/(當日掛號人數-目前看診號碼)*(當日掛號號碼-目前看診號碼)。 More specifically, the clinic inquiry unit further includes a consultation waiting time calculation module connected to the reminder establishment module, for calculating a waiting time according to the reminder number and the current consultation number, and the Waiting time = (current time - time to start consultation) * 60 minutes / (number of registered people on the day - current consultation number) * (current day's registration number - current consultation number).
更具體的說,所述無線撥號傳輸裝置上更包含有一個或一個以上的顯示單元,而該顯示單元用以即時顯示該目前看診號碼資料及該當日掛號人數資料。 More specifically, the wireless dial-up transmission device further includes one or more display units, and the display units are used for real-time display of the current consultation number data and the current number of registered persons.
更具體的說,所述提醒方式係於提醒號碼與該目前看診號碼相同進行提醒,而所輸入或選擇之提醒方式係能夠設定為聲響提醒或是振動提醒。 More specifically, the reminder method is based on the reminder number that is the same as the current consultation number, and the input or selected reminder method can be set as a sound reminder or a vibration reminder.
更具體的說,所述診所資料檔內更包含有一診所掛號電話,而該顯示介面上更能更顯示出一內建有診所掛號電話的掛號物件,因此能夠按壓該掛號物件與跟診所之服務人員進行通話以取得該當日掛號號碼。 More specifically, the clinic data file further includes a clinic registration phone, and the display interface can further display a registration object with the clinic registration phone built-in, so that the registration object can be pressed and the services of the clinic can be pressed. personnel to make a call to obtain the registration number of the day.
更具體的說,所述診所資料檔更包含有一診所位置地圖、一診所介紹資料、一診所宣傳影片。 More specifically, the clinic data file further includes a clinic location map, a clinic introduction material, and a clinic promotional video.
更具體的說,所述更包含有一與該第一伺服器設備連線之第二伺服器設備,其中該第二伺服器設備內係儲存、外接或/及串流有多種廣告資訊,而該廣告資訊係能夠為醫藥保健、衛教、術後休養、整合資訊、診後保養資訊等針對不同類型科別的文字、影片或/及圖片。 More specifically, it further includes a second server device connected to the first server device, wherein the second server device internally stores, externally or/and streams various advertisement information, and the second server device The advertising information department can provide texts, videos or/and pictures for different types of departments, such as medicine and health care, health education, postoperative recuperation, integration information, and post-diagnosis maintenance information.
更具體的說,所述診所查詢單元更包含有一與該操作介面模組及該資料儲存模組相連接之廣告顯示模組,該廣告顯示模組能夠依據該看診預約資料檔之科別,於該第二伺服器設備中取出針對相對應科別的廣告資訊、並將其顯示於該顯示介面上。 More specifically, the clinic inquiry unit further includes an advertisement display module connected with the operation interface module and the data storage module, and the advertisement display module can be based on the department of the consultation appointment data file, The advertisement information for the corresponding department is retrieved from the second server device and displayed on the display interface.
更具體的說,所述廣告顯示模組更能夠於看診之前的時段,來提供相對應科別的診前相關的影片或/及圖片。 More specifically, the advertisement display module can further provide videos or/and pictures related to the pre-diagnosis of the corresponding department during the period before the consultation.
更具體的說,所述廣告顯示模組更能夠於看診之後的時段,來提供相對應科別的診後相關的影片或/及圖片。 More specifically, the advertisement display module can provide videos or/and pictures related to the post-diagnosis of the corresponding department during the period after the consultation.
更具體的說,所述診所查詢單元更包含有一與該操作介面模組相連接之資訊連結模組,該資訊連結模組用以於該顯示介面上顯示至少一個的資訊連結物件。 More specifically, the clinic inquiry unit further includes an information linking module connected with the operation interface module, and the information linking module is used for displaying at least one information linking object on the display interface.
更具體的說,所述使用者端電子裝置係能夠為桌上型電腦、筆記型電腦、智慧型手機或是平板電腦。 More specifically, the user-side electronic device can be a desktop computer, a notebook computer, a smart phone or a tablet computer.
1:診所 1: Clinic
11:無線撥號傳輸裝置 11: Wireless dial transmission device
1111:第一輸入單元 1111: first input unit
1112:第一號碼啟動暨重置單元 1112: First Number Activation Cum Reset Unit
1113:第一確認送出單元 1113: The first confirmation sending unit
1114:第一顯示單元 1114: The first display unit
1121:第二輸入單元 1121: Second input unit
1122:第二號碼啟動暨重置單元 1122: Second Number Activation Cum Reset Unit
1123:第二確認送出單元 1123: The second confirmation sending unit
1124:第二顯示單元 1124: Second Display Unit
113:遠端網路傳輸單元 113: Remote network transmission unit
2:第一伺服器設備 2: The first server device
21:診所建檔單元 21: Clinic Documentation Unit
22:資料儲存單元 22: Data storage unit
23:搜尋資料單元 23: Search Data Unit
24:資訊連線暨傳輸單元 24: Information connection and transmission unit
25:評比分析單元 25: Evaluation and Analysis Unit
3:使用者端電子裝置 3: User electronic device
30:螢幕 30: Screen
31:診所查詢單元 31: Clinic inquiry unit
3101:操作介面模組 3101: Operation interface module
31011:顯示介面 31011: Display interface
3102:診所搜尋模組 3102: Clinic Search Module
3103:診所選擇模組 3103: Clinic Selection Module
3104:提醒建立模組 3104: Reminder to build mods
3105:資料儲存模組 3105: Data Storage Module
3106:看診查詢模組 3106: Consultation query module
3107:診所推薦模組 3107: Clinic recommendation module
3108:看診等待時間運算模組 3108: Consultation waiting time calculation module
3109:廣告顯示模組 3109: Advertising Display Module
3110:資訊連結模組 3110: Information link module
3111:看診滿意度調查模組 3111: Consultation Satisfaction Survey Module
4:第二伺服器設備 4: Second server device
5:網際網路 5: Internet
[第1A圖]係本發明診所看診提醒系統之整體架構示意圖。 [Fig. 1A] is a schematic diagram of the overall structure of the clinic consultation reminder system of the present invention.
[第1B圖]係本發明診所看診提醒系統之無線撥號傳輸裝置之架構示意圖。 [Fig. 1B] is a schematic diagram of the structure of the wireless dial-up transmission device of the clinic consultation reminder system of the present invention.
[第1C圖]係本發明診所看診提醒系統之第一伺服設備之架構示意圖。 [FIG. 1C] is a schematic diagram of the structure of the first servo device of the clinic consultation reminder system of the present invention.
[第1D圖]係本發明診所看診提醒系統之診所查詢單元之架構示意圖。 [FIG. 1D] is a schematic diagram of the structure of the clinic inquiry unit of the clinic consultation reminder system of the present invention.
[第2圖]係本發明診所看診提醒系統之無線撥號傳輸裝置之表面操作面板示意圖。 [Fig. 2] is a schematic diagram of the surface operation panel of the wireless dial transmission device of the clinic consultation reminder system of the present invention.
[第3圖]係本發明診所看診提醒系統之使用者端電子裝置之裝置示意圖。 [FIG. 3] is a schematic diagram of the user-end electronic device of the clinic consultation reminder system of the present invention.
[第4A圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Figure 4A] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第4B圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Fig. 4B] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第4C圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Figure 4C] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第4D圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Figure 4D] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第4E圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Fig. 4E] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第4F圖]係本發明診所看診提醒系統之診所查詢暨掛號之實施示意圖。 [Figure 4F] is a schematic diagram of the implementation of the clinic inquiry and registration of the clinic consultation reminder system of the present invention.
[第5A圖]係本發明診所看診提醒系統之掛號後查詢之實施示意圖。 [Fig. 5A] is a schematic diagram of the implementation of the post-registration inquiry of the clinic consultation reminder system of the present invention.
[第5B圖]係本發明診所看診提醒系統之掛號後查詢之實施示意圖。 [Fig. 5B] is a schematic diagram of the implementation of the post-registration inquiry of the clinic consultation reminder system of the present invention.
[第6圖]係本發明診所看診提醒系統之現場掛號後查詢之實施示意圖。 [Fig. 6] is a schematic diagram of the implementation of the on-site enquiry after registration in the clinic consultation reminder system of the present invention.
[第7A圖]係本發明診所看診提醒系統之看診後評比實施示意圖。 [Fig. 7A] is a schematic diagram of the implementation of the post-visit evaluation of the clinic visit reminder system of the present invention.
[第7B圖]係本發明診所看診提醒系統之看診後評比實施示意圖。 [Fig. 7B] is a schematic diagram of the implementation of post-visit evaluation of the clinic visit reminder system of the present invention.
有關於本發明其他技術內容、特點與功效,在以下配合參考圖式之較佳實施例的詳細說明中,將可清楚的呈現。 Other technical contents, features and effects of the present invention will be clearly presented in the following detailed description of the preferred embodiments with reference to the drawings.
請參閱第1A、1B、1C及1D圖,為本發明診所看診提醒系統之整體架構示意圖、無線撥號傳輸裝置之架構示意圖、第一伺服設備之架構示意圖及診所查詢單元之架構示意圖,由第1A圖中可知,該診所看診提醒系統係包含有設置於一診所1內部的無線撥號傳輸裝置11、一第一伺服器設備2、至少一個裝設有一診所查詢單元31之使用者端電子裝置3及第二伺服器設備4。
Please refer to Figures 1A, 1B, 1C and 1D, which are the overall architecture diagram of the clinic consultation reminder system, the architecture diagram of the wireless dial-up transmission device, the architecture diagram of the first server equipment, and the architecture diagram of the clinic inquiry unit of the present invention. As can be seen in Figure 1A, the clinic consultation reminder system includes a wireless dial-up
如第1B圖所示,該無線撥號傳輸裝置11係包含一輸入單元(第一 輸入單元1111、第二輸入單元1121)、一號碼啟動暨重置單元(第一號碼啟動暨重置單元1112、第二號碼啟動暨重置單元1122)、確認送出單元(第一確認送出單元1113、第二確認送出單元1123)及顯示單元(第一顯示單元1114、第二顯示單元1124)、一遠端網路傳輸單元113;該輸入單元係用以輸入一目前看診號碼資料及一當日掛號人數資料,該遠端網路傳輸單元113能夠以無線傳輸將一個或一個以上的即時看診資訊透過一網際網路5傳輸出去,該即時看診資訊係包含所輸入之目前看診號碼資料及當日掛號人數資料;該顯示單元用以即時顯示該目前看診號碼資料及該當日掛號人數資料;而該無線撥號傳輸裝置11更包含有一儲存單元或是中央處理單元(圖中未示),用以能夠將該輸入單元輸入之號碼、號碼啟動暨重置單元重置之號碼進行紀錄,而該確認送出單元更能夠於儲存單元或是中央處理單元中將號碼透過該遠端網路傳輸單元113傳送出去。 As shown in FIG. 1B, the wireless dial-up transmission device 11 includes an input unit (the first Input unit 1111, second input unit 1121), a number activation and reset unit (first number activation and reset unit 1112, second number activation and reset unit 1122), confirmation sending unit (first confirmation sending unit 1113 , the second confirmation sending unit 1123) and the display unit (the first display unit 1114, the second display unit 1124), a remote network transmission unit 113; the input unit is used to input a current consultation number data and a date The registered number data, the remote network transmission unit 113 can transmit one or more real-time consultation information through an Internet 5 by wireless transmission, and the real-time consultation information includes the inputted current consultation number data and the number of registered people on the day; the display unit is used to instantly display the data of the current consultation number and the number of registered people on the day; and the wireless dial-up transmission device 11 further includes a storage unit or a central processing unit (not shown in the figure), It is used to record the number input by the input unit, the number activated by the number and the number reset by the reset unit, and the confirmation sending unit can further transmit the number in the storage unit or the central processing unit through the remote network transmission unit 113 sent out.
而該無線撥號傳輸裝置11之實際操作面板,如第2圖所示,而該面板上不同功能說明如下:(1)每一組皆具有輸入單元(第一輸入單元1111、第二輸入單元1121),該第一輸入單元1111、第二輸入單元1121係為向上/下撥號鍵,能夠透過按上/下鍵後自動增減顯示號碼;(2)每一組更包含有號碼啟動暨重置單元(第一號碼啟動暨重置單元1112、第二號碼啟動暨重置單元1122),用以於該無線撥號傳輸裝置11插上電源啟動後,若是有使用錯誤時,則能夠按壓可使對應數字歸零重置; (3)每一組更包含有確認送出單元(第一確認送出單元1113、第二確認送出單元1123),在完成每次之號碼更新後,按確認送出鍵送出訊息;(4)每一組更包含有顯示單元(第一顯示單元1114、第二顯示單元1124),可顯示設定後之本日掛號人數與目前看診號碼數字,而該第一顯示單元1114、第二顯示單元1124更能夠為各種的顯示螢幕;(5)另外,每台撥號傳輸器ID皆獨立,且要能被辨識,使撥號傳輸器號碼訊號能透過WIFI,傳至該第一伺服器設備2內之特定對應資料欄位,且該無線撥號傳輸裝置11之電壓穩定,能夠以插電或電池來使用,而當電源開啟後,即自動將顯示數字歸零,同時使用WIFI連接該第一伺服器設備2。 The actual operation panel of the wireless dial-up transmission device 11 is shown in Figure 2, and the different functions on the panel are described as follows: (1) Each group has input units (the first input unit 1111, the second input unit 1121 ), the first input unit 1111 and the second input unit 1121 are up/down dial keys, which can automatically increase or decrease the displayed number by pressing the up/down key; (2) each group further includes number activation and reset The units (the first number activation and resetting unit 1112, the second number activation and resetting unit 1122) are used to press the wireless dialing transmission device 11 to activate the corresponding digital zero reset; (3) Each group further includes a confirmation sending unit (the first confirmation sending unit 1113, the second confirmation sending unit 1123), after completing each number update, press the confirmation send button to send the message; (4) Each group It also includes display units (the first display unit 1114 and the second display unit 1124), which can display the number of the registered number of the day and the current consultation number after the setting, and the first display unit 1114 and the second display unit 1124 can be more Various display screens; (5) In addition, the IDs of each dial-up transmitter are independent and can be identified, so that the dial-up transmitter number signal can be transmitted to the specific corresponding data column in the first server device 2 through WIFI digit, and the voltage of the wireless dial-up transmission device 11 is stable and can be used with plug-in or battery, and when the power is turned on, the displayed digits are automatically reset to zero, and the first server device 2 is connected by WIFI at the same time.
而該無線撥號傳輸裝置11更能夠轉換為軟體程式來呈現,因此能夠移殖到桌上型電腦、手提電腦、智慧手機等可連網WiFi電子工具上使用。
And the wireless dial-up
如第1C圖所示,該第一伺服器設備2係包含一診所建檔單元21、一資料儲存單元22、一搜尋資料單元23、一資訊連線暨傳輸單元24及一評比分析單元25,而不同單元說明如下:
As shown in FIG. 1C , the
(1)診所建檔單元21,係能夠針對不同診所建立一個或一個以上的診所資料檔,其中該診所資料檔係至少包含有一撥號傳輸器ID、一診所名稱、一診所地址及一診所科別、一診所醫生資料、一由外部收集或是內部自行輸入評價的診所評比資料(能夠於所搜尋出多個診所的診所中,依據不同診所的診所評比資料,進行推薦較高評比的診所)、一看診滿意度資料、一診所掛號電話(用於顯示介面上顯示出一內建有診所掛號電話的掛號物件,因此能夠按壓該掛號物件與跟診所之服務人員
進行通話以取得該當日掛號號碼)、一診所位置地圖、診所介紹資料、診所宣傳影片。
(1) The clinic
(2)資料儲存單元22,係用以儲存一筆或一筆以上的診所資料檔及一滿意度資料檔,其中該診所資料檔係至少包含有一診所名稱、一診所地址及一診所科別、一診所醫生資料、一診所位置地圖、一診所介紹資料、一診所宣傳影片、一診所評比資料,而該滿意度資料檔係用以儲存不同診所的看診滿意度資料。
(2) The
(3)搜尋資料單元23,係用以依據都市別、行政區別及科別進行區分不同的診所。
(3) The
(4)資訊連線暨傳輸單元24,能夠與每一個不同診所內部的無線撥號傳輸裝置進行連線,並能夠將每一個不同診所內部的無線撥號傳輸裝置所傳送的即時看診資訊儲存於不同診所對應於的診所資料檔內。
(4) The information connection and
(5)評比分析單元25,係能夠於該滿意度資料檔中,將不同診所的看診滿意度資料進行加總分析統計,以產生出一診所評比資料,並能夠將診所評比資料儲存於該資料儲存單元22內,另外該評比分析單元25能夠取一定時間內的單一診所或是不同診所的看診滿意度資料來更新加總分析統計或是即時進行加總分析統計,來完成診所評比資料。
(5) The evaluation and
該第二伺服器設備4內係儲存、外接或/及串流有多種廣告資訊,而該廣告資訊係能夠為醫藥保健、衛教、術後休養、整合資訊、診後保養資訊等針對不同類型科別的文字、影片或/及圖片。
The
該使用者端電子裝置3係能夠為桌上型電腦、筆記型電腦、智慧型手機或是平板電腦,而該診所查詢單元31是一種APP軟體(能夠下載於該使用者
端電子裝置3上進行安裝),如第1D圖所示,係包含以下模組:
The client
(1)一操作介面模組3101,用以提供一顯示介面。
(1) An
(2)一診所搜尋模組3102,能夠連線至該第一伺服器設備2之搜尋資料單元23,用以依據都市別、行政區別或/及科別進行搜尋不同的診所。
(2) A
(3)一診所選擇模組3103,用以能夠於該診所搜尋模組3102所搜尋出的診所中,進行選擇其中一個診所及診所內的醫師,而所選擇的診所之相關資訊及即時看診資訊係能夠顯示於該顯示介面上。
(3) A
(4)一提醒建立模組3104,能夠輸入或選擇一當日掛號號碼、一提醒號碼、一電話號碼及一提醒方式,而該提醒建立模組3104能夠依據所選擇的診所、醫師、當日掛號號碼、提醒號碼、電話號碼及提醒方式之資料產生並儲存一看診預約資料檔,其中提醒方式係於提醒號碼與該目前看診號碼相同進行提醒,而所輸入或選擇之提醒方式係能夠設定為聲響提醒或是振動提醒。
(4) A
(5)一資料儲存模組3105,用以儲存一筆或一筆以上的看診預約資料檔。
(5) A
(6)一看診查詢模組3106,用以能夠輸入電話號碼、並依據電話號碼於該資料儲存模組中查詢所輸入之電話號碼對應的看診預約資料檔,以將該看診預約資料檔內容顯示於該顯示介面上。
(6) A
(7)一診所推薦模組3107,用以能夠依據該診所搜尋模組所搜尋出的診所中,進行再次篩選並顯示於該顯示介面上,而該診所推薦模組運作模式如下:
(a)能夠依據使用者端電子裝置位置與所搜尋出多個診所位置進行比較遠近,並能推薦離該使用者端電子裝置位置較近的診所;
(b)除此之外,診所資料檔更包含有一由外部收集或是內部自行輸入評價的診所評比資料,而該診所推薦模組能夠於所搜尋出多個診所的診所中,依據不同診所的診所評比資料,進行推薦較高評比的診所。
(7) A
(8)一看診等待時間運算模組3108,用以依據該提醒號碼與目前看診號碼進行運算出一等待時間,而該等待時間=(現在時間-開始看診時間)*60分鐘/(當日掛號人數-目前看診號碼)*(當日掛號號碼-目前看診號碼)。
(8) A consultation waiting
(9)一廣告顯示模組3109,用以能夠依據該看診預約資料檔之科別,於該第二伺服器設備4中取出針對相對應科別的廣告資訊、並將其顯示於該顯示介面上,而該廣告顯示模組3109更能夠於看診之前/之後的時段,來提供相對應科別的診前/診後相關的文字、影片或/及圖片。
(9) An
(10)一資訊連結模組3110,用以於該顯示介面上顯示至少一個的資訊連結物件(例如facebook或是line連結)。
(10) An
(11)一看診滿意度調查模組3111,該顯示介面上顯示至少一個的滿意度調查輸入欄位,用以進行點選或輸入內容後,以建立不同診所的看診滿意度資料。
(11) A consultation
如第3圖所示,該診所查詢單元31能夠於該使用者端電子裝置3之螢幕30上顯示多個顯示介面31011,因此當要掛號時,如第4A圖所示,能夠先選擇「今日尚未掛號」後,再進行診所搜尋,而如第4B圖所示,搜尋顯示功能如下:
As shown in FIG. 3, the
(1)都市別/行政區別:能夠透過選擇式下拉單,共多個都市與其行政區可選,另外亦能夠設定圓距離(例如選擇三公里或五公里)。 (1) City/administrative distinction: You can select multiple cities and their administrative areas through the drop-down list, and you can also set the circular distance (for example, choose three kilometers or five kilometers).
(2)科別:能夠透過選擇式下拉單,共多種不同科別可選。 (2) Subjects: You can choose from a variety of different subjects through the drop-down list.
(3)能夠根據診所查詢的輸入內容,從第一伺服器設備2內帶出所推薦的診所名稱供選項,因此亦能夠依據位置遠近或是診所評價來進行推薦,而當選定推薦診所後,如第4C圖所示,會跳出一醫師選擇頁面,當選擇陳XX醫師後,將能夠進入第4D圖的診所介紹頁面。
(3) According to the input content of the clinic query, the recommended clinic name can be brought out from the
如第4D圖所示,而診所介紹顯示功能如下: As shown in Figure 4D, while the clinic introduces the display functions as follows:
(1)診所(直接帶出):診所名稱、地址、開業科別、醫師名稱。 (1) Clinic (bring out directly): Clinic name, address, practice department, and physician name.
(2)兩門診資訊號碼:將此診所透過撥號傳輸器上傳之兩種號碼資訊,顯現在本頁的本日掛號數及目前看診號碼欄位。 (2) Two outpatient clinic information numbers: The two types of number information uploaded by this clinic through the dial-up transmitter will be displayed in the today's registration number and the current consultation number column on this page.
(3)診所介紹:從平台資料庫帶出被選定的診所介紹文和影片,而這些資料能夠由診所透過網路上傳至該第一伺服器設備2(因此診所工作人員於開始接受掛號預約前,透過帳號與密碼查驗後,將診所之每周門診醫師值班表,上傳至資訊服務系統,以提供門診資訊查詢之用),其中欄位包含診所編碼(系統編碼)、診所名稱、診所地址(須包含都市、行政區)、診所科別(若有兩科以上,需填上編碼以為識別)、診所醫師。
(3) Clinic introduction: The selected clinic introduction text and video are brought out from the platform database, and these data can be uploaded to the
(4)一個電話觸控按鍵:可透過手機,直接撥打出至本頁面介紹的診所。 (4) A phone touch button: You can dial directly to the clinics introduced on this page through your mobile phone.
(5)兩個流程功能鍵:電話結束後,根據電話掛號結果,將掛號號碼及電話號碼輸入,並選擇兩按鍵(「設定到號提醒」及「掛號未成重新選擇」),以根據不同按鍵,進入不同頁面設定到號提醒(其中按壓「掛號未成重新選擇」後,則會跳回第4B圖的頁面)。 (5) Two process function keys: After the call ends, enter the registration number and telephone number according to the telephone registration result, and select two keys (“Reminder to set the number” and “Reselect if the registration has not been completed”), so as to select the number according to different keys. , enter a different page to set the arrival reminder (in which, after pressing "Registration failed to re-select", it will jump back to the page in Figure 4B).
之後,當按壓「設定到號提醒」後,會顯示如第4E圖所示,而畫面顯示功能如下: After that, when you press "Set to No. Reminder", it will display as shown in Figure 4E, and the screen display function is as follows:
(1)被掛號的診所資訊及掛號號碼顯示; (1) Display of registered clinic information and registration number;
(2)設定到號提醒號碼及提醒方式,其中所輸入或選擇之提醒方式係能夠設定為聲響提醒或是振動提醒,而設定方式依所選定的「目前看診號碼」為依據(例如:用戶門診掛號為38號,設定35號為提醒號,在「目前看診號碼」轉變成35號時,則響起提醒鈴聲)。 (2) Set the reminder number and reminder method for the arrival call. The input or selected reminder method can be set as a sound reminder or a vibration reminder, and the setting method is based on the selected "current consultation number" (for example: the user The outpatient registration number is No. 38, and No. 35 is set as the reminder number. When the "current consultation number" is changed to No. 35, the reminder bell will sound).
(3)點選「掛號成功」來進入掛號結果頁面。 (3) Click "Registration Successful" to enter the registration result page.
之後,如第4F圖所示,而掛號結果顯示功能如下: After that, as shown in Figure 4F, and the registration result display function is as follows:
(1)顯示出提醒時間已設定的標示。 (1) A sign indicating that the reminder time has been set is displayed.
(2)本日掛號數、目前看診號碼、本診掛號號碼、等待時間(根據以上三項資料,計算並顯示等待時間),而等待時間舉例說明如下:例如八點開始看診,現在是十點半,今日掛號數50人、今日掛診號28號、已看診到25人,而等待時間=(10.5-8)*60/(50-25)*(28-25)=18(分鐘)。 (2) The number of today's registration, the current consultation number, the registration number of this clinic, the waiting time (calculate and display the waiting time according to the above three data), and the waiting time is illustrated as follows: for example, the consultation starts at 8:00, and it is now 10 At 1:30, there are 50 people registered today, 28 people registered today, 25 people have been seen, and waiting time = (10.5-8)*60/(50-25)*(28-25)=18 (minutes) ).
(3)資訊連結物件(facebook或是line連結)。 (3) Information link object (facebook or line link).
(4)廣告資訊顯示(診前知識、了解可能醫病狀況、幫助跟醫師溝通、診後保養資訊),而所顯示的廣告內容,以皮膚科看診為例,當等診時/就診前、就會讓使用者接收皮膚科整合資訊與廣告,而當看診後、就會讓使用者接收皮膚科診後保養資訊與廣告。 (4) Display of advertising information (pre-diagnosis knowledge, understanding of possible medical conditions, help to communicate with doctors, post-diagnosis maintenance information), and the displayed advertisement content, taking dermatology consultation as an example, when waiting for a doctor / before seeing a doctor , will allow users to receive dermatology integrated information and advertisements, and after consultation, will allow users to receive dermatology post-diagnosis maintenance information and advertisements.
而當掛號完成之後,如第4A圖所示,能夠選擇「今日已掛號」,則會顯示如第5A圖的畫面,再點選「掛號查詢」後,則會跳出如第5B圖的畫面,之後再輸入電話號碼並按壓查詢後,則會顯示如第4F圖的畫面。 When the registration is completed, as shown in Figure 4A, you can select "Today's Registered", and the screen shown in Figure 5A will be displayed. After clicking "Registration Inquiry", the screen shown in Figure 5B will pop up. After entering the phone number and pressing the query, the screen shown in Figure 4F will be displayed.
但若使用者是先前往某個診所掛號,也能夠透過本系統來設定到號前通知,而使用者必須先選擇第4A圖所示的「今日已掛號」,則會顯示如第
5A圖的畫面,再點選「人員現場掛號」後,則會進入如第4B及4C圖的畫面,之後當透過查詢找到診所後,能夠再於第6圖的畫面中輸入電話號碼與設定到號通知及選擇提醒方式,輸入完成之後,能夠按壓「掛號查詢」,並顯示出第4F圖的畫面;之後亦能夠直接進入「掛號查詢」來查詢已掛號的結果,因此透過上述方式,也可以讓並非是透過該診所查詢單元31掛號的使用者也能夠使用到號通知與查詢的功能。
However, if the user first goes to a certain clinic for registration, he can also set the notification before arrival through this system, and the user must first select "registered today" as shown in Figure 4A, it will display as shown in
On the screen in Figure 5A, after clicking "On-site Registration of Personnel", you will enter the screens shown in Figures 4B and 4C. After finding the clinic through inquiry, you can enter the phone number and set it to the screen in Figure 6. After entering the notification and selecting the reminder method, you can press "Registered Inquiry" and the screen in Figure 4F will be displayed; after that, you can also directly enter the "Registered Inquiry" to inquire about the registered results. Therefore, through the above methods, you can also Users who are not registered through the
另外,如第7A及7B圖所示,若是看診結束之後,能夠於第4A圖的畫面中,按壓「今日看診滿意度」,則能夠進入如第7A圖的畫面中,則必須先輸入掛號使用的電話號碼,之後,當按壓「滿意度評鑑」之後,則能夠進入如第7B圖的畫面中,並於第7B圖的滿意度調查輸入欄位中點選(亦或能夠輸入)評鑑內容,以建立不同診所的看診滿意度資料,而該看診滿意度資料能夠再回存於不同診所所對應的診所資料檔內。 In addition, as shown in Figures 7A and 7B, after the consultation is over, if you can press "Today's Consultation Satisfaction" on the screen in Figure 4A, you can enter the screen as shown in Figure 7A, you must first enter The phone number used for registration, after that, after pressing "Satisfaction Evaluation", you can enter the screen as shown in Figure 7B, and click (or enter) in the satisfaction survey input field in Figure 7B. The evaluation content is used to establish the consultation satisfaction data of different clinics, and the consultation satisfaction data can be stored in the clinic data files corresponding to different clinics.
進一步說明,本案的評鑑運作機制舉例說明如下:(1)當使用者按壓A診所的滿意度評鑑與評鑑內容後,能夠產生一看診滿意度資料;(2)診所查詢單元能夠將A診所的看診滿意度資料回傳並儲存於該第一伺服器設備之資料儲存單元的滿意度資料檔內;(3)第一伺服器設備之評比分析單元能夠於該資料儲存單元內,撈出不同使用者對於A診所的看診滿意度資料(一段時間內或是所有的);(4)評比分析單元能夠進行加總分析統計出A診所的診所評比資料,該診所評比資料能夠再回存於該資料儲存單元的診所資料檔內;(5)而診所推薦模組能夠於所搜尋出多個診所的診所中,依據不同診所的診所評 比資料,進行推薦較高評比的診所。 To further explain, the evaluation operation mechanism of this case is illustrated as follows: (1) When the user presses the satisfaction evaluation and evaluation content of Clinic A, a consultation satisfaction data can be generated; (2) The clinic inquiry unit can The consultation satisfaction data of Clinic A is returned and stored in the satisfaction data file of the data storage unit of the first server device; (3) The evaluation and analysis unit of the first server device can be stored in the data storage unit, Fish out different users' satisfaction data for clinic A (over a period of time or all); (4) the evaluation analysis unit can perform aggregate analysis and statistics to obtain the evaluation data of clinic A, and the evaluation data of the clinic can be re-created. It is stored in the clinic data file of the data storage unit; (5) the clinic recommendation module can search out the clinics of multiple clinics according to the clinic evaluation of different clinics. Compare data and recommend clinics with higher ratings.
本發明所提供之診所看診提醒系統,與其他習用技術相互比較時,其優點如下: The clinic consultation reminder system provided by the present invention, when compared with other conventional techniques, has the following advantages:
(1)本發明除了能夠讓使用者自行輸入掛號後的掛號碼來追蹤看診進度之外,並能夠設定提醒方式與提醒號碼,讓使用者能夠自行設定要通知的時間與方式。 (1) The present invention not only allows the user to input the registered number after registration to track the progress of the consultation, but also can set the reminder method and reminder number, so that the user can set the time and method to be notified by himself.
(2)本發明之系統,更能夠依據使用者看診的科系與看診狀態,來發送不同的廣告資訊,因此經由系統的判斷,能夠依據不同的情況,來發出針對不同狀況的廣告內容。 (2) The system of the present invention can send different advertising information according to the department and the status of the user's consultation. Therefore, through the judgment of the system, it can send advertisement content for different situations according to different situations. .
(3)本發明之系統對於隱私權保護非常重視,於應用過程完全不用輸入身分證號或建保證號碼等的私密個資,而手機號碼輸入也不一定為看診病患本人(例如可輸入病患掛診者旁看護者手機號碼,讓看護者能夠得到看診提醒通知,以由看護者協助病患掛診者到場進行門診。 (3) The system of the present invention attaches great importance to the protection of privacy rights, and does not need to input private personal information such as ID card number or security number in the application process, and the input of mobile phone number is not necessarily for the patient himself (for example, you can input The mobile phone number of the caregiver next to the patient who has been referred, so that the caregiver can get the notification of consultation reminder, so that the caregiver can assist the patient who is in the clinic to attend the outpatient clinic.
(4)本發明已透過上述之實施例揭露如上,然其並非用以限定本發明,任何熟悉此一技術領域具有通常知識者,在瞭解本發明前述的技術特徵及實施例,並在不脫離本發明之精神和範圍內,當可作些許之更動與潤飾,因此本發明之專利保護範圍須視本說明書所附之請求項所界定者為準。 (4) The present invention has been disclosed above through the above-mentioned embodiments. However, it is not intended to limit the present invention. Anyone who is familiar with this technical field and has ordinary knowledge can understand the above-mentioned technical features and embodiments of the present invention without departing from the Within the spirit and scope of the present invention, some changes and modifications may be made, so the scope of the patent protection of the present invention shall be determined by the claims attached to this specification.
1:診所 1: Clinic
11:無線撥號傳輸裝置 11: Wireless dial transmission device
2:第一伺服器設備 2: The first server device
3:使用者端電子裝置 3: User electronic device
31:診所查詢單元 31: Clinic inquiry unit
4:第二伺服器設備 4: Second server device
5:網際網路 5: Internet
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| TW108142761A TWI761732B (en) | 2019-11-25 | 2019-11-25 | Clinic visit reminder system |
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| Application Number | Priority Date | Filing Date | Title |
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| TW108142761A TWI761732B (en) | 2019-11-25 | 2019-11-25 | Clinic visit reminder system |
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| TW202121324A TW202121324A (en) | 2021-06-01 |
| TWI761732B true TWI761732B (en) | 2022-04-21 |
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Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TWI238338B (en) * | 2004-06-30 | 2005-08-21 | Ebm Technologies Inc | On-line medical consulting number query system |
| CN110021412A (en) * | 2017-09-25 | 2019-07-16 | 中兴通讯股份有限公司 | Medical service method and device, server, electronic equipment |
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Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TWI238338B (en) * | 2004-06-30 | 2005-08-21 | Ebm Technologies Inc | On-line medical consulting number query system |
| CN110021412A (en) * | 2017-09-25 | 2019-07-16 | 中兴通讯股份有限公司 | Medical service method and device, server, electronic equipment |
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