TWI494870B - A smart reservation and check-in system of mobile device - Google Patents
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Description
本發明係關於一種智慧型行動預約及報到管理系統,特別是指一種能夠用於任何產業上需要預約與報到程序之作業流程,主要讓預約人能夠使用智慧型手持通訊裝置掃瞄條碼進行預約報到的程序,以提供預約人以智慧型手持通訊裝置,進行預約項目的報到及預約行程管理之系統,以達到最佳的預約時間預估及預約項目的報到作業或已抵達現場的方法,進而提升各個行業預約行程的服務效益。The present invention relates to a smart action reservation and registration management system, in particular to an operation procedure that can be used in any industry that requires an appointment and a registration procedure, and mainly enables an appointment person to scan a barcode using a smart handheld communication device to make an appointment report. The program is to provide the reservation person with a smart handheld communication device, to make a reservation project registration and to schedule the trip management system, in order to achieve the best appointment time estimate and the appointment project or the arrival method, and then improve Service benefits for each industry's scheduled itinerary.
在現今的資訊社會中各行業機構利用電腦來處理各項預約作業,但此系統僅限於預約時快速的服務,預約人到抵達現場後,仍需透過人工的方式向預約處之服務人員報到,當預約人報到之後,服務人員才能夠得知該預約人已抵達現場,可以依預約號碼服務該預約人。In today's information society, various industry organizations use computers to handle various appointments. However, this system is limited to quick service when making reservations. After the arrival of the person on arrival, they still need to report to the service staff of the appointment office manually. After the appointment person reports, the service personnel can know that the appointment person has arrived at the scene, and can serve the appointment person according to the reservation number.
若是當天已進行預約,除了須利用電話或行動通訊裝置連絡或查看網頁的預約狀況外,往往也因為錯估時間以致過號,而必須重新取號、等候候補亦或插隊,此皆造成預約人的不便以及時間的浪費,除了對幼兒、年長、行動不便或不耐久候的預約人不便外,同時,於各預約場所中來回奔走也往往造成時間的浪費,因此,若能夠讓預約人以智慧型手持通訊裝置進行預約項目的報到及預約行程管理,將能夠達到最佳的預約時 間預估及預約項目的報到作業,並提升各個行業預約行程的服務效益,如此應為一最佳解決方案。If the appointment has been made on the same day, in addition to using the telephone or mobile communication device to contact or check the reservation status of the webpage, it is often because of the miscalculation of the time and the number must be re-numbered, waiting for the candidate or cutting the queue. The inconvenience and the waste of time, in addition to the inconvenience of young children, seniors, inconvenient or inconvenient appointments, at the same time, running back and forth in each booking place often causes a waste of time, therefore, if the appointment can be made Smart handheld communication device for booking and scheduling of appointments, will be able to achieve the best appointment Interim estimates and bookings for scheduled projects, and improve the service benefits of each industry's appointments, this should be an optimal solution.
本發明即在於提供一種智慧型行動預約及報到管理系統,係能夠讓預約人以智慧型手持通訊裝置,進行預約項目的報到及預約行程管理之系統,以達到最佳的預約時間預估及預約項目的報到作業,進而提升各個行業預約行程的服務效益。The present invention provides a smart action reservation and registration management system, which enables a reservation person to perform a reservation item registration and reservation course management system with a smart handheld communication device to achieve an optimal appointment time estimation and reservation. The registration of the project will enhance the service benefits of the various trips in various industries.
可達成上述智慧型行動預約及報到管理系統,係包含:一智慧型手持通訊裝置,係具有一條碼讀取器、一輸入單元及一輸出單元,而該智慧型手持通訊裝置內係安裝有一行動預約及報到管理程式,而預約人能夠藉由該智慧型手持通訊裝置之輸入單元於該行動預約及報到管理程式中輸入預約人身份資料及預約項目,而該輸出單元係用以顯示預約結果及報到結果及已抵達的報到資訊;一資料庫單元,該資料庫單元能夠用以存取一預約項目資料、一預約資料及一具有多個預約人之預約清單,其中該預約項目資料係包含了各預約項目代碼及對應各預約項目代碼之即時號碼,而該預約資料係包含了預約人身份資料、對應於該預約人身份資料的預約項目、對應於該預約項目的預約項目代碼、對應於該預約項目代碼的預約序號,而所選的預約項目代碼更對應有一即時號碼;一邏輯運算單元,係與該資料庫單元連線,預約人能夠操作該行動預約及報到管理程式與該邏輯運算單元進行連線,該邏輯運算單元係包含:一預約模組,預約人能夠操作行動預約及報到管理程式與該預約及報到管理平台進行連線,以藉由該預約模組進行預約並將智慧型手持通訊裝置所輸入之預約人身份資料 及預約項目儲存於該資料庫單元中,以建立一對應預約人身份資料之預約資料;一條碼產生模組,用以依據該資料庫單元中之預約資料產生出一報到條碼;一排程模組,係能夠於該資料庫單元中擷取出對應於預約人身份資料的預約項目及由對應於該預約項目的預約項目代碼所指示的預約資料,並以預約項目與預約資料進行運算出一最佳抵達時間後,則完成預約程序,並由該排程模組將預約結果儲存於該資料庫單元中;一訊息告知模組,係與該條碼產生模組、預約模組及該排程模組相連接,該訊息告知模組能夠將預約結果回傳至該行動預約及報到管理程式,以告知預約人已完成預約與報到最佳應抵達的時間;一身份登入模組,係與該條碼產生模組相連接,而該身份登入模組係能夠對應報到條碼建立有一身份登入頁面,而智慧型手持通訊裝置之條碼讀取器讀取報到條碼後則會顯示身份登入頁面,並於身份登入頁面輸入預約人身份資料,該身份登入模組則會將依據預約人身份資料於該資料庫單元中取出相對應的預約資料;一條碼報到模組,係與該身份登入模組相連接,該條碼報到模組能夠依據該身份登入模組是否能夠取出對應預約人身份資料之預約資料,判斷是否已完成報到程序,若完成報到程序,則將報到結果儲存於該資料庫單元中,並將報到結果送至該訊息告知模組,以由該訊息告知模組將報到結果回傳至該行動預約及報到管理程式,以告知預約人已完成報到;一顯示單元,係與該邏輯運算單元連線,該顯示單元係用以顯示預約清單,而該預約清單上係具有多個預約人身份資料與對應預約人身份資料之報到條碼,而條碼讀取器讀取該報到條碼時,能夠自動連入身份登入頁面中,以進行報到程序或告知已抵達現場。The above-mentioned smart action reservation and registration management system can be achieved, comprising: a smart handheld communication device having a code reader, an input unit and an output unit, and the smart handheld communication device is equipped with an action Appointment and registration management program, the appointment person can input the appointment person identity data and the appointment item in the action reservation and report management program by the input unit of the smart handheld communication device, and the output unit is used to display the reservation result and Reporting result and arrival report information; a database unit, the database unit can be used to access an appointment item data, an appointment data, and a reservation list having a plurality of appointments, wherein the reservation item data includes Each reservation item code and an instant number corresponding to each reservation item code, the reservation data includes a reservation person identity data, a reservation item corresponding to the reservation person identity data, a reservation item code corresponding to the reservation item, and corresponding to the reservation item code The reservation number of the project code is reserved, and the selected reservation item code corresponds to one A logical operation unit is connected to the database unit, and the reservation person can operate the action reservation and the report management program to connect with the logic operation unit, the logic operation unit includes: a reservation module, and an appointment The person can operate the action reservation and the registration management program to connect with the appointment and the registration management platform to make an appointment by the reservation module and input the appointment person identity data input by the smart handheld communication device. And the reservation item is stored in the database unit to establish a reservation data corresponding to the reservation person identity data; a code generation module is configured to generate a report barcode according to the reservation data in the database unit; The group is capable of extracting a reservation item corresponding to the reservation person identity data and the reservation information indicated by the reservation item code corresponding to the reservation item in the database unit, and calculating the reservation item by the reservation item and the reservation item. After the arrival time, the reservation process is completed, and the scheduling result is stored in the database unit by the scheduling module; a message notification module is associated with the barcode generation module, the reservation module and the scheduling module. The group is connected, and the message informs the module that the reservation result can be returned to the action reservation and the registration management program to inform the reservation person that the appointment and the best time to report the arrival are completed; an identity login module is associated with the barcode The generating module is connected, and the identity login module is capable of establishing an identity login page corresponding to the reported barcode, and the barcode reading of the smart handheld communication device After reading the barcode, the identity login page is displayed, and the identity information of the subscriber is entered on the identity login page, and the identity login module will retrieve the corresponding subscription data in the database unit according to the identity of the subscriber; A code reporting module is connected to the identity login module, and the barcode reporting module can determine whether the subscription data of the corresponding subscriber identity data can be retrieved according to the identity login module, and whether the registration procedure has been completed. The program stores the report result in the database unit, and sends the report result to the message notification module, so that the message notification module returns the report result to the action reservation and the report management program to inform the appointment. The person has completed the report; a display unit is connected to the logic operation unit, the display unit is used to display the reservation list, and the reservation list has a plurality of reservation person identity data and the registration barcode corresponding to the reservation person identity data. And when the barcode reader reads the reported barcode, it can automatically connect to the identity login page to report Order or have been told that arrived at the scene.
更具體的說,所述於身份登入頁面輸入預約人身份資料後,所有對應預約人身份資料之預約項目代碼則能夠做為報到程序之身份資料認證依據。More specifically, after the entry identity information is entered on the identity login page, all the subscription item codes corresponding to the subscriber identity data can be used as the identity data authentication basis of the registration procedure.
更具體的說,所述預約人身份資料係能夠為身分證字號、聲紋、護照號碼、行動裝置號碼或ID。More specifically, the subscriber identity data can be an identity card number, a voiceprint, a passport number, a mobile device number, or an ID.
更具體的說,所述報到條碼係為二維條碼。More specifically, the reported barcode is a two-dimensional barcode.
更具體的說,所述條碼產生模組能夠於該資料庫單元之預約資料中擷取對應該預約人身份資料的預約項目代碼與預約項目資料,並對所擷取的預約項目代碼與預約項目資料進行運算出一報到條碼。More specifically, the barcode generation module can retrieve the reservation item code and the reservation item data corresponding to the reservation person identity data in the reservation data of the database unit, and select the reserved item code and the reservation item. The data is calculated and a report is sent to the barcode.
〔本發明〕〔this invention〕
1‧‧‧智慧型行動預約及報到管理系統1‧‧‧Smart Action Appointment and Registration Management System
11‧‧‧智慧型手持通訊裝置11‧‧‧Smart handheld communication device
111‧‧‧條碼讀取器111‧‧‧Barcode reader
112‧‧‧輸入單元112‧‧‧Input unit
113‧‧‧輸出單元113‧‧‧Output unit
114‧‧‧行動預約及報到管理程式114‧‧‧Activity Appointment and Registration Management Program
12‧‧‧邏輯運算單元12‧‧‧Logical unit
121‧‧‧預約模組121‧‧‧Reservation module
122‧‧‧條碼產生模組122‧‧‧Barcode generation module
123‧‧‧排程模組123‧‧‧ scheduling module
124‧‧‧訊息告知模組124‧‧‧Information notification module
125‧‧‧身份登入模組125‧‧‧ Identity Login Module
126‧‧‧條碼報到模組126‧‧‧Barcode Registration Module
13‧‧‧資料庫單元13‧‧‧Database unit
131‧‧‧預約項目資料131‧‧‧Reservation project information
132‧‧‧預約資料132‧‧‧ Appointment Information
133‧‧‧預約清單133‧‧‧ Appointment List
1331‧‧‧報到條碼1331‧‧‧Check in barcode
134‧‧‧預約結果134‧‧‧Reservation results
135‧‧‧報到結果135‧‧‧Report results
14‧‧‧顯示單元14‧‧‧Display unit
第1A圖係本發明智慧型行動預約及報到管理系統之系統架構示意圖。Figure 1A is a schematic diagram of the system architecture of the smart mobile appointment and registration management system of the present invention.
第1B圖係本發明智慧型行動預約及報到管理系統之智慧型手持通訊裝置之內部架構示意圖。FIG. 1B is a schematic diagram showing the internal structure of the smart handheld communication device of the smart mobile appointment and registration management system of the present invention.
第1C圖係本發明智慧型行動預約及報到管理系統之邏輯運算單元之內部架構示意圖。FIG. 1C is a schematic diagram showing the internal structure of a logical operation unit of the smart action reservation and registration management system of the present invention.
第1D圖係本發明智慧型行動預約及報到管理系統之資料庫單元之內部架構示意圖。1D is a schematic diagram of the internal architecture of the database unit of the smart mobile appointment and registration management system of the present invention.
第2圖係本發明智慧型行動預約及報到管理系統之預約結果顯示示意圖。Fig. 2 is a schematic diagram showing the display of the reservation result of the smart action reservation and the registration management system of the present invention.
第3圖係本發明智慧型行動預約及報到管理系統之條碼掃瞄登入示意圖。Figure 3 is a schematic diagram of bar code scanning login of the smart mobile appointment and registration management system of the present invention.
第4圖係本發明智慧型行動預約及報到管理系統之身份登入頁面示意圖。Figure 4 is a schematic diagram of the identity login page of the smart mobile appointment and registration management system of the present invention.
有關於本發明之前述及其他技術內容、特點與功效,在以下配合參考圖式之較佳實施例的詳細說明中,將可清楚的呈現。The above and other technical contents, features and advantages of the present invention will be apparent from the following detailed description of the preferred embodiments.
請參閱第1圖,為本發明智慧型行動預約及報到管理系統之系統架構示意圖,由圖中可知,該智慧型行動預約及報到管理系統1係包含一智慧型手持通訊裝置11、一資料庫單元13、一邏輯運算單元12及一顯示單元14,其中該智慧型手持通訊裝置11係具有一條碼讀取器111、一輸入單元112及一輸出單元113,而該智慧型手持通訊裝置11內係安裝有一行動預約及報到管理程式114,因此預約人能夠藉由該智慧型手持通訊裝置11之輸入單元112於該行動預約及報到管理程式114中輸入預約人身份資料及預約項目(預約人身份資料為身分證字號、聲紋、護照號碼、行動裝置號碼或可供辯識身分的ID等至少一可供辯識預約人身分的資料),而該輸出單元係用以顯示預約結果及報到結果,如第2圖所示,則是於該智慧型手持通訊裝置11上顯示預約結果及報到結果,以讓預約人能夠透過該智慧型手持通訊裝置11得知最佳化的即時預約資料、預約結果及報到結果;由於本實施例之智慧型手持通訊裝置11的輸入單元與輸出單元皆為同一觸控螢幕,但若是使用具有輸入鍵盤的智慧型手持通訊裝置,則輸入鍵盤則是輸入單元,而具有輸入鍵盤的智慧型手持通訊裝置之螢幕則是輸出單元。Please refer to FIG. 1 , which is a schematic diagram of a system architecture of a smart mobile appointment and registration management system according to the present invention. The smart mobile appointment and registration management system 1 includes a smart handheld communication device 11 and a database. The unit 13 includes a code reader 111, an input unit 112, and an output unit 113. The smart handheld communication device 11 has a code reader 111, an input unit 112, and an output unit 113. An action reservation and registration management program 114 is installed, so that the reservation person can input the reservation person identity data and the reservation item (reservation person identity) in the action reservation and report management program 114 by the input unit 112 of the smart handheld communication device 11. The information is at least one of the ID of the identity card, the voiceprint, the passport number, the mobile device number or the ID for identifying the identity, and the output unit is used to display the result of the appointment and the result of the report. As shown in FIG. 2, the appointment result and the report result are displayed on the smart handheld communication device 11 so that the reservation person can pass through. The intelligent handheld communication device 11 learns the optimized instant reservation data, the reservation result, and the report result; since the input unit and the output unit of the smart handheld communication device 11 of the embodiment are both the same touch screen, if used, For the smart handheld communication device of the input keyboard, the input keyboard is the input unit, and the screen of the smart handheld communication device with the input keyboard is the output unit.
而該資料庫單元13能夠用以存取一預約項目資料131、一預約資料132及一具有多個預約人之預約清單133,其中該預約項目資料131係包含了各預約項目代碼及對應各預約項目代碼之即時號碼,而該預約資料132係包含了預約人身份資料、對應於該預約人身份資料的預約項目、 對應於該預約項目的預約項目代碼、對應於該預約項目代碼的預約序號,而所選的預約項目代碼更對應有一即時號碼;而除了存取預約項目資料、預約資料及具有多個預約人之預約清單133之外,更能夠將預約後的預約結果134與報到後的報到結果135儲存於該資料庫單元13中。The database unit 13 can be used to access a reservation item data 131, an appointment data 132, and a reservation list 133 having a plurality of reservations, wherein the reservation item data 131 includes each reservation item code and corresponding reservations. The instant number of the item code, and the reservation information 132 includes the appointment person identity data, the reservation item corresponding to the appointment person identity data, Corresponding to the reserved item code of the reserved item, the reserved serial number corresponding to the reserved item code, and the selected reserved item code further corresponds to an immediate number; and in addition to accessing the reserved item data, the reservation data, and having multiple reservations In addition to the reservation list 133, the reservation result 134 after the reservation and the report result 135 after the registration can be stored in the database unit 13.
由於預約人能夠操作該行動預約及報到管理程式11與該邏輯運算單元進行連線,以進行預約與報到的程序,而該邏輯運算單元12係包含一預約模組121、一條碼產生模組122、一排程模組123、一訊息告知模組124、一身份登入模組125、一條碼報到模組126,故當預約人能夠操作該行動預約及報到管理程式114與該邏輯運算單元12進行連線時,能夠先藉由該預約模組121進行預約,而再預約的過程中預約人會輸入預約人身份資料及預約項目,因此該預約模組121則必須將所輸入之預約人身份資料及預約項目儲存於該資料庫單元13中,以建立一對應預約人身份資料之預約資料132;而預約完成後,則由該條碼產生模組122於該資料庫單元13中之預約資料132中擷取對應該預約人身份資料的預約項目代碼與所指示的預約項目資料131,並對所擷取的預約項目代碼與預約項目資料進行運算,根據運算的結果決定一最佳預約動態資訊,而在此所提之最佳預約動態資訊係為一報到條碼,而運算出報到條碼後,再由該排程模組123於該資料庫單元13中擷取出對應於預約人身份資料的預約項目及由對應於該預約項目的預約項目代碼所指示的預約資料132,而該排程模組123能夠平均預約時間或對該預約人身份資料對應的預約資料與所指示的預約項目資料進行預約行程不同排列組合的運算出一最佳抵達時間後,則完成預約程 序,並由該排程模組將預約結果134儲存於該資料庫單元13中;針對最佳抵達時間進行更詳細的說明,如以一平均預約項目作業時間將當日預約資料中對應各預約項目代碼之預約序號與預約資料中對應該預約代碼之預約項目的即時號碼,以不同的排列組合計算出所需花費的等待時間,則會得到一預約結果134為最佳抵達時間,由於該訊息告知模組124係與該條碼產生模組122、預約模組121及該排程模組123相連接,因此能夠再由該訊息告知模組124將預約結果134(包含了最佳抵達時間)回傳至該行動預約及報到管理程式114,以告知預約人已完成預約與報到最佳應抵達的時間。Since the appointment person can operate the action reservation and the report management program 11 to connect with the logic operation unit to perform the reservation and report procedure, the logic operation unit 12 includes a reservation module 121 and a code generation module 122. a scheduling module 123, a message notification module 124, an identity login module 125, and a code reporting module 126, so that the appointment person can operate the action reservation and report management program 114 and the logic operation unit 12 When the connection is made, the reservation module 121 can first make a reservation, and in the process of re-reservation, the reservation person inputs the reservation person identity data and the reservation item, so the reservation module 121 must input the reserved person identification information. And the reservation item is stored in the database unit 13 to establish a reservation data 132 corresponding to the reservation person identity data; and after the reservation is completed, the barcode generation module 122 is in the reservation data 132 in the database unit 13 Extracting the reserved item code corresponding to the appointment person's identity data and the indicated reservation item data 131, and performing the reserved item code and the reserved item data The operation determines a best reservation dynamic information according to the result of the operation, and the best reservation dynamic information mentioned here is a report barcode, and after the barcode is calculated, the schedule module 123 is used in the database. In the unit 13, the reservation item corresponding to the reservation person identity data and the reservation item 132 indicated by the reservation item code corresponding to the reservation item are extracted, and the scheduling module 123 can average the appointment time or the identity information of the reservation person. After the corresponding reservation data and the indicated reservation item data are arranged in a different arrangement and the calculation is performed, an optimal arrival time is calculated, and then the reservation process is completed. And the reservation result 134 is stored in the database unit 13 by the scheduling module; and the best arrival time is described in more detail, for example, the average reservation item operation time is the corresponding reservation item in the reservation data of the current day. The reservation number of the code and the instant number of the reservation item corresponding to the reservation code in the reservation data are calculated in different combinations and calculations, and a reservation result 134 is obtained as the best arrival time, because the message is notified The module 124 is connected to the barcode generation module 122, the reservation module 121, and the scheduling module 123. Therefore, the message notification module 124 can further transmit the reservation result 134 (including the optimal arrival time). The action appointment and check-in management program 114 is sent to inform the reservation person that the appointment has been completed and the time of the best arrival is reported.
之後,當預約人到達了預約地點後,由於預約地點會架設有一與該邏輯運算單元12連線之顯示單元14,如第3圖所示,由於該顯示單元14上係會顯示預約清單132,而該預約清單132上係具有多個預約人身份資料與對應預約人身份資料之報到條碼1331,而條碼讀取器111讀取該報到條碼1331時,由於該身份登入模組125係與該條碼產生模組122相連接,因此該身份登入模組125係能夠對應該報到條碼1331建立有一身份登入頁面,如第4圖所示,當讀取報到條碼1331後則會顯示身份登入頁面中進行報到程序,並於身份登入頁面輸入預約人身份資料後,該身份登入模組125則會將依據預約人身份資料於該資料庫單元13中取出相對應的預約資料132,同時,所有對應預約人身份資料之預約項目代碼則能夠做為報到程序之身份資料認證依據;之後,與該身份登入模組125相連接之條碼報到模組125則會依據該身份登入模組125是否能夠取出對應預約人身份資料之預約資料,判斷是否已完成報到程序,若完成報到程序,則將報到結 果135儲存於該資料庫單元13中,並將報到結果送至該訊息告知模組124,以由該訊息告知模組124將報到結果135回傳至該行動預約及報到管理程式125,以告知預約人已完成報到程序。Thereafter, when the reservation person arrives at the reservation location, since the reservation location is provided with a display unit 14 connected to the logic operation unit 12, as shown in FIG. 3, since the reservation list 132 is displayed on the display unit 14, The subscription list 132 has a plurality of subscriber identity data and a registration barcode 1331 corresponding to the subscriber identity data, and the barcode reader 111 reads the barcode 1331, because the identity login module 125 is associated with the barcode. The generating module 122 is connected. Therefore, the identity login module 125 can establish an identity login page corresponding to the reported barcode 1331. As shown in FIG. 4, when the barcode 1331 is read, the identity login page is displayed. After the program enters the subscriber identity data on the identity login page, the identity login module 125 will retrieve the corresponding subscription profile 132 in the database unit 13 according to the subscriber identity data, and at the same time, all the corresponding subscribers. The subscription item code of the data can be used as the identity data authentication basis of the registration procedure; afterwards, the barcode report connected with the identity login module 125 This identity module 125 will be based on whether the sign module can be taken out reservation information 125 corresponding to the identity information of the reservation, the program determines whether the report has been completed, if the completion report program, the junction will report The result 135 is stored in the database unit 13, and the report result is sent to the message notification module 124, so that the message notification module 124 returns the report result 135 to the action reservation and report management program 125 to inform The appointment person has completed the registration process.
值得一提的是,當預約人已完成報到程序後,被預約端服務人員會根據該智慧型行動預約及報到管理系統1與所顯示之預約清單133及報到結果135進行服務預約人,且同時會於資料庫單元13中進行註記。It is worth mentioning that, after the appointment person has completed the registration procedure, the reservation service personnel will make a service reservation person according to the smart action reservation and registration management system 1 and the displayed appointment list 133 and the report result 135, and at the same time The annotation will be made in the database unit 13.
本發明所提供之智慧型行動預約及報到管理系統,與其他習用技術相互比較時,其優點如下:The smart action reservation and registration management system provided by the present invention has the following advantages when compared with other conventional technologies:
1.本發明能夠用於任何產業上需要預約與報到程序之作業流程,與習用不同的是,本發明係以電子化及掃碼條碼的報到方式來完成預約項目的報到程序,當預約人當天抵達預約處,透過該系統可完成報到程序,並可透過系統得知一最新預約狀況、抵達時間等個人化服務,藉此省去預約人的時間浪費及被預約處服務人員的人工報到作業,同時提高預約人及預約處的報到效率,以縮短預約人的等待時間。1. The present invention can be applied to any industry-required operation process of reservation and registration procedures. Unlike the conventional application, the present invention completes the registration procedure of the reservation item by means of electronic and scanning code barcode reporting method, when the appointment person is on the same day. Arrival at the reservation office, through the system to complete the registration process, and through the system to know the latest appointment status, arrival time and other personalized services, thereby saving the time of the appointment person waste and the manual registration of the service staff of the appointment office, At the same time, improve the reporting efficiency of the appointment person and the appointment office to shorten the waiting time of the appointment person.
2.本發明能夠讓預約人完成各預約項目報到程序並提供一即時的最佳預約抵達時間,於被預約端也可藉由該系統判斷哪些人已完成報到手續,實可使服務人員更能集中精力服務預約人,最重要的是本發明為一種方便使用、可同時提高預約人及被預約處的報到效率,省去預約人的等待時間,以及提升被預約處的工作效益之預約及報到管理系統。2. The invention enables the appointment person to complete the registration process of each reservation item and provide an instant optimal appointment arrival time, and the system can also determine by the system that the person has completed the registration procedure, which can make the service personnel more capable. Concentrating on the service of the appointment person, the most important thing is that the present invention is a convenient use, can simultaneously improve the efficiency of the appointment and the appointment of the appointment, save the waiting time of the appointment, and improve the appointment and report of the work efficiency of the appointment. Management system.
藉由以上較佳具體實施例之詳述,係希望能更加清楚描述本 發明之特徵與精神,而並非以上述所揭露的較佳具體實施例來對本發明之範疇加以限制。相反地,其目的是希望能涵蓋各種改變及具相等性的安排於本發明所欲申請之專利範圍的範疇內。With the above detailed description of the preferred embodiments, it is desirable to describe this more clearly. The invention is not limited by the specific embodiments disclosed herein. On the contrary, the intention is to cover various modifications and equivalents within the scope of the invention as claimed.
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| US20100153162A1 (en) * | 1999-08-18 | 2010-06-17 | Tam Tommy H | On-Line Appointment System |
| TW201319966A (en) * | 2011-11-04 | 2013-05-16 | Rich Bank Information System Co Ltd | Cloud reservation system and service reservation method thereof |
| TW201329897A (en) * | 2011-10-29 | 2013-07-16 | Sweetspot Inc | System and method for location-based, interactive consumer engagement platform |
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| US20100153162A1 (en) * | 1999-08-18 | 2010-06-17 | Tam Tommy H | On-Line Appointment System |
| TW201329897A (en) * | 2011-10-29 | 2013-07-16 | Sweetspot Inc | System and method for location-based, interactive consumer engagement platform |
| TW201319966A (en) * | 2011-11-04 | 2013-05-16 | Rich Bank Information System Co Ltd | Cloud reservation system and service reservation method thereof |
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