TWI488140B - Intergated online travel management system and the method thereof - Google Patents

Description

Integrated online travel planning system and method thereof

The invention relates to an online travel planning system and a method thereof, in particular to an integrated online travel planning system and a method thereof combined with a group purchase mode.

The long-standing problem in tourism is that consumers usually only choose the packaged tour plan that the traveler has planned, and although there are more tourists in the same travel itinerary, the low cost can be reduced. However, this traditional mode of operation makes consumption Those who can only make choices from existing products can not plan their own travel itinerary. Moreover, the traditional operation mode is opaque. In other words, the same itinerary, the price may vary greatly, and the reasons for this are different. . However, the consumers cannot understand the details of these details, because the travel agency does not clearly pay attention to the expenses in the itinerary, and does not let the consumers know for example: the leader, the guide's head fee, and the shopping spot. The problem of self-funding, as well as the price difference of attractions, meals, restaurants, air tickets, etc., often result in a large gap in customer perception of the selected products; in addition, the package travel can not reach the group tour of the age group, but even more The autonomy and satisfaction of tourism consumer customers have improved, because consumers are not only satisfied with the price, but also the good travel experience; in addition, the different tourist destinations or travel modes Different, so customized tourism has become another option for the tourism market. However, the existence of a single-customer or a small number of custom-made travel itineraries in a customized tour often results in a disadvantage of higher costs.

Taiwan Invention Patent Application No. 096104150 discloses an online travel regulation The system and its method reveal a system for consumers to customize their own travel itinerary. The core technology is that the user can use the web server in a database that stores information about a plurality of tourist locations and places of accommodation. After planning the travel location and the place of accommodation, edit the travel itinerary and generate a travel planning file. However, the tourism planning system can only be regarded as a prototype of a customized tourism, because the user can only plan the location of the tourist and the place of accommodation, but no improvement is proposed for the subsequent tourist price and the group with whom. the way.

Therefore, how to customize the customer and reduce the price of the consumer to purchase customized products, for the future development direction, and need a good solution.

In view of the above problems, the present invention provides an integrated online travel planning system, which includes: a server end to provide a travel planning platform; and a user end to connect the server end to enable one or more users to log in. The travel planning platform; an agent end connected to the server end to enable one or more agents to log in to the travel planning platform; and a database system connected to the server end for storing a plurality of Tourism information; wherein the tourism planning platform comprises: a trip assembly interface to provide the user to plan a travel itinerary; a shelf group interface to provide the travel itinerary for other users to browse and/or join the travel itinerary; And an agent quotation interface to provide the agent newspaper to provide a quotation according to the travel itinerary.

Further, the travel itinerary is at least one selected from the group consisting of a travel time, a travel time, a travel fee, a travel location, a place to stay, a designated travel agency, a designated tour guide, a vehicle, a participant age, and a A group consisting of the gender of the participants and the number of tourists.

In addition, in a preferred embodiment of the present invention, the user may set a lower limit and/or an upper limit of the number of tourists, and may open or close the travel itinerary to the shelf group interface, and may open or close the agent. Quote interface.

In another preferred embodiment of the present invention, when the number of people joining the travel itinerary reaches the lower limit, the agent quotation interface is opened for the agent to provide a quotation according to the travel itinerary, and the person entering the travel itinerary Do not opt out.

In another preferred embodiment of the present invention, the travel planning platform further includes a point transaction module that provides users and/or agents to purchase and manage points.

In another preferred embodiment of the present invention, after the user confirms the agent's offer, the travel itinerary is opened.

In still another preferred embodiment of the present invention, the travel planning platform further includes a feedback module, and when the tour is opened, the agent has to pay points and give back to the user.

In another embodiment of the present invention, the travel planning platform further includes an article publishing and evaluation module, the article publishing and evaluation module provides a user to publish a travel itinerary article, and gives the travel itinerary article evaluation.

Another aspect of the present invention provides an integrated online travel planning method, comprising the following steps: (a) providing a travel planning platform for a user to plan a travel itinerary and setting an upper limit and/or a lower limit of the number of tourists; b) The user decides to open or close the travel itinerary to a shelf group interface; if it is open, enter step (c-1), if not, enter step (c-2); (c-1) the tour itinerary Provided for other users to browse and/or join the travel itinerary. When the number of people joining the travel itinerary reaches the lower limit, the travel itinerary is provided to a plurality of agents for quotation, and when the user confirms the quotation, the group is opened; or (c-2) provide the travel itinerary to a plurality of agents Make a quote and open the group after the user confirms the quote.

In a preferred embodiment of the present invention, the travel itinerary is at least one selected from the group consisting of a travel time, a travel time, a travel expense, a travel location, a place to stay, a designated travel agency, a designated tour guide, and a transportation. A group of tools, the age of a participant, the gender of a participant, and the number of tourists.

The integrated online travel planning system and method of the present invention has the following advantages compared with the prior art: 1. The user can plan the travel itinerary according to his own needs, without being bound by the travel agency's package travel; 2. User After planning the itinerary, you can freely choose whether to make the tour itinerary; 3. The user can refer to the quotation of different agents to decide which agent to choose, or even set a specific agent agent; therefore, the present invention The integrated online travel planning system and method have changed from the perspective of the passive selection of the travel agency package to the active planning. Therefore, the user can flexibly plan the travel itinerary and the price of the travel itinerary is more than ever. To be transparent, users are allowed to get the price they are satisfied with.

1‧‧‧Integrated online travel planning system

10‧‧‧Database system

11‧‧‧Server side

12‧‧‧ Data Processing Module

13‧‧‧Internet

14‧‧‧ Client

15‧‧‧Agent

16‧‧‧User side

111‧‧‧Travel assembly interface

1111‧‧‧Reference options

1112‧‧ Attractions

1113‧‧‧Hotel

1114‧‧‧Restaurant

1115‧‧‧Traffic

112‧‧‧Site group interface

113‧‧‧ article release module

114‧‧‧Evaluation module

S201~S204‧‧‧Steps

1 is a structural diagram of an integrated online travel planning system of the present invention.

2 is a schematic diagram showing an embodiment of a trip assembly interface of a travel planning platform of the present invention.

FIG. 3 is a schematic diagram showing an embodiment of a shelf group interface of the travel planning platform of the present invention.

FIG. 4 is a schematic diagram showing an embodiment of an article publishing module and an evaluation module of the travel planning platform of the present invention.

Figure 5 is a flow chart of the method of the present invention.

Referring to FIG. 1 to FIG. 3, the integrated online travel planning system 1 of the present invention includes: a server end 11 for providing a travel planning platform; and a client terminal 14 for connecting the server end to enable one or A plurality of users are logged into the travel planning platform; an agent 15 is connected to the server to enable one or more agents to log in to the travel planning platform; and a database system 10 connected to the server The travel planning platform includes: a trip assembly interface 111 to provide the user to plan a travel itinerary; and a shelf group interface 112 to provide the travel itinerary for other users to browse And/or joining the travel itinerary; and an agent quotation interface (not shown) to provide the agent to provide a quotation based on the travel itinerary.

In the online travel planning system 1, the server terminal 11 can connect the client terminal 14 and the agent terminal 15 through the Internet 13 or other different user terminals 16 to enable the user or agent to log in to the tour. Planning platform. The user terminal 14 or the agent terminal 15 can be a computer, a mobile phone, a tablet computer, a laptop computer, etc., without limitation. In addition, the server terminal 11 can be connected to a data processing module 12.

The user of the client 14 can be a general participant, a company line number or a business organization, a lead tour guide, and a general FIT, without limitation. After logging in to the travel planning platform, the user can select a different interface, for example, the trip assembly interface 111 shown in FIG. 2 can be used to plan the trip; or, after logging in to the travel planning platform, the user can choose to enter FIG. The shelf group interface 112 selects the itinerary that other users open the shelves to join other users.

Next, the stroke assembly interface 111 in FIG. 2 is further illustrated, and the stroke assembly interface 111 includes different options, such as travel time, one travel day, and a travel fee. Use, a tourist location, a place to stay, a designated travel agency, a designated tour guide, a means of transportation, the age of a participant, the gender of a participant, and a group of tourists; as planned for 5 days and 4 nights The number of days, set the travel cost to NT$30,000, the tourist location is Bangkok, Thailand, and can be referred to the right-hand project reference option 1111, from the recommended attractions 1112, restaurants 1113, restaurants 1114 and traffic 1115 (hereinafter referred to as "tourism" Select the desired option in Element. Therefore, the user (also referred to as "opener") can plan a travel itinerary designed according to the content of the item reference option 1111 via the itinerary assembly interface 111. For example, the user can set the "days", "departure date" and "main sightseeing destination" of the itinerary, and then the system will automatically filter, and the matching tourist elements will be arranged in order as the reference option of the project. Since the price of the tour can be transparently presented on the itinerary assembly interface, the user can participate in the information provided by the agent or stored in the database system 10, including tourist attractions, restaurants, restaurants and vehicles and the like. The price is available for selection, and it will be brought into the “ticket project” of each day by clicking on the pick-up. In addition, the user can also describe in detail the actual travel of each point in the “Introduction of the Itinerary” for the planned itinerary. Features, so that when the follow-up group is organized, other users can learn more about the main age group arrangement, characteristics and needs of the itinerary through the introduction of the group members, and can set the group, male, female, age or special group restrictions of the participants. In addition, not only to achieve the way of sharing the age of the family, but also to enable consumers to clearly know the content of their purchases, reduce cognitive differences.

Therefore, it can be seen from the above manner that the design method is that the group can directly select the tourist elements to bring in, and can bring in the price of the tourist elements of the day. In this way, users who plan travel itineraries can more easily plan their trips according to their own needs and budgets, but avoid the traditional method of planning for travel, please ask the travel agency to report the total price. If it does not meet the budget, it needs to be re-required. Modify the itinerary and quote again. This repeated round-trip correction may not be efficient and consumes a lot of human resources. Shortcomings.

Furthermore, the integrated online travel planning system 1 of the present invention further has the function of “travel travel assembly system”, that is, if the user does not find a travel element that meets the demand in the database, the information and demand can be provided to the agent through the agent. After the quotation, it can be added to the database system 10 for the user to select and use, and the travel itinerary according to the user's needs can be planned. If the user does not have a complete planning concept for designing a travel itinerary, the integrated online travel planning system 1 of the present invention also provides an existing trip template, or a travel itinerary that has been successfully sent out, so that the user can directly refer to the "travel template". To reorganize or add new requirements. In this way, it not only overcomes the clueless problems that users may have when designing the itinerary, but also closes the user's needs, so that the user can plan the optimal trip in the shortest time.

Assume further that after the user has planned a five-day, four-night trip to Bangkok, Thailand, the user can choose whether to put his Bangkok trip to the shelf group 112 for other users to purchase the tour. If the user is a welfare committee member of a company and the company plans to travel the employee's travel itinerary, the itinerary itself has already met the number of members of the group, and does not want other people to join the company's travel itinerary, then the tour itinerary can be closed to The function of the shelf group interface 112 opens the agent quotation interface, and the agent directly quotes the travel itinerary, directly accepts the acceptance of the agent (or travel agency) and the quotation confirmation.

In conclusion, if the user chooses whether to take the trip to Bangkok to the shelf group 112, the travel itinerary can be exposed and recruited; if the tour is to be exposed, the user can choose the maximum number of travel itineraries. Different restrictions such as the lower limit, the gender of the tourist, and the age are displayed on the shelf group interface 112. The remaining users who meet the conditions can browse all the travel itinerary on the shelf group interface 112, if the group is on the shelf The interface 112 browses to the travel itinerary, and if there is interest in the travel itinerary, the tour itinerary can be purchased. Once the group reaches the standard of direct grouping, the travel itinerary can enter the agent quotation interface.

Then, if the user confirms the need for the agent's quotation, the integrated online travel planning system 1 will automatically select the agent of the line, as set to ten, after pressing the "confirm quotation" button in the agent quotation interface. The users of the opening group can select or select several or one of them to confirm and accept the quotation. After receiving the message, the agent can make the quotation action and give the itinerary advice. After receiving the reply message, the user of the opening group can choose a company as the agent of the group for the subsequent group process.

Further, the upper and lower limits of the number of people who enter the travel itinerary in the integrated online travel planning system 1 of the present invention, and the system of points that can be implemented are explained. The travel planning platform of the integrated online travel planning system 1 of the present invention further includes a point transaction module, so the user can use the virtual point as the transaction gold, that is, all users who use the platform need to purchase points. For travel consumption, for example, one dollar for cash is equivalent to a point of purchase, and so on, which avoids the hassle of paying for online credit cards for each operation. Furthermore, in the present invention, the integrated online travel planning system 1 can be set up in order to avoid the user's improper selection of group purchases and then withdraw from the travel itinerary, causing troubles for the group members. The number of days during the travel itinerary to the shelf group interface 112, and the upper and lower limits of the number of travel itineraries. The other users browse the shelf group interface 112 on the integrated online travel planning system 1 of the present invention. If there is a trip on the shelf group interface 112 that meets the requirements, the user can pay a registration fee of 500 points/person. Sign up. If it is the above-mentioned group of companies, and the minimum number of people who have met the group, there is no need to go to the recruitment group, but each person needs to pay the registration fee of 500. On the other hand, if the group needs to recruit a group through the shelves, they must pay a group fee of 500 points/group, and each participant must pay a registration fee of 500 points. Among them, before the number of members of the group has reached the minimum number of members, the participants are still free to opt out of the group, and the registration fee will be refunded simultaneously. However, after the number of people has reached the minimum number of members, the system will automatically lock the quota, which is equivalent to the participants can no longer repent, the registration fee will not be refunded.

On the other hand, if the travel itinerary is not undertaken by an agent, or if the price is unable to reach a consensus travel tour group due to certain special conditions (such as non-conforming price, fuel price increase, etc.), the tour group may not be able to accept the reason. Change the itinerary or group conditions and re-select the agent to undertake. If the changed itinerary exceeds the original pre-set range (for example, the four-star hotel is changed to a five-star hotel or vice versa), the participants can reconsider whether to continue to participate in the tour; if the group itself cannot form a group, The guest can make a group or change the number of people and the itinerary, and then re-up to the shelf group 112, the same group can decide whether to continue to participate.

In addition, the travel planning platform of the integrated online travel planning system 1 of the present invention further includes a feedback module to enhance the appeal of the user using the integrated online travel planning system 1 of the present invention. The operation mode of the feedback module is, for example, when the agent needs to pay the power fee of 5000 points/month to undertake the group and quote the quotation, and the system will give back to the group member if the agent successfully undertakes and leaves the group. Each participant's reward of 200 points is used as a bonus. The above is only one illustrative aspect and is not intended to limit the invention.

Further, the integrated online travel planning system 1 of the present invention plans an article publishing module 113 and an evaluation module 114, so that the user (consumer) publishes an article (travel information, for each tourist element) through the tourism planning platform. News, travel notes, etc., rating and photo sharing are equal, and the article publishes the module. By publishing the article, the user can clearly indicate the location, date and details of the tour. Time and content, in addition to sharing your travel diary with others, users can also design a bridge through the platform, but also see what other people have fun at the same time and in the same place, perhaps not each other I know but can discuss the joy and interesting sharing of tourism at the time through the platform, which not only restores the scene of tourism at that time, but also increases the interest of the topic. Such a design not only builds a classified community, but also enhances the communication and interaction of the community. In addition, agents can always provide the latest news and quotations for users' reference. Users can also enter the itinerary in the travel discussion area during the design of the itinerary, exchange ideas with netizens or travellers, and even form a collective creation of more diverse tourism products and travel methods.

With the above-mentioned article publishing module 113, the user can keep abreast of the official introductions of the world, different room type quotes and other special information introductions for reference, and the user can also give official advice and information exchange from time to time to maintain the information. Integrity and correctness.

For the evaluation module 114, in order to encourage users to participate in the article, providing high-quality article content and accurate information, the evaluation module 114 gives points feedback for a good article, increasing the user's The viscosity of the integrated online travel planning system 1.

It can be seen from the above description that the integrated online travel planning system 1 of the present invention provides the user with a completely independent travel space, and does not need to follow the traditional travel operation mode, and can no longer only purchase the travel package package packaged by the travel agency. It is entirely up to the user to decide which travel style, partner of the same tour and the combination of the group purchase function can achieve a satisfactory price, in order to achieve price transparency, segmentation age and customized travel effect.

Next, referring to FIG. 4, in another aspect of the present invention, an integrated online travel planning method is provided, which includes the following steps: (a) providing a travel planning platform for a user to plan a travel itinerary and set up a tour. Maximum number and/or lower limit (S201); (b) by the user Deciding to open or close the travel itinerary to a shelf group interface (S202); if it is open, go to step (c-1), if not, go to step (c-2); (c-1) the tour itinerary Others enable the user to browse and/or join the travel itinerary. When the number of people joining the travel itinerary reaches the lower limit, the travel itinerary is provided to a plurality of agents for quotation, and when the user confirms the quotation, the group is opened (S203); or (c-2) Providing the travel itinerary to a plurality of agents for quoting, and when the user confirms the quotation, the group is opened (S204).

The present invention has been generally described broadly, and other specific embodiments are within the scope of the patent application or non-limiting examples of this application. The above is intended to be illustrative only and not limiting. Any equivalent modifications or alterations to the spirit and scope of the invention are intended to be included in the scope of the appended claims.

1‧‧‧Integrated online travel planning system

10‧‧‧Database system

11‧‧‧Server side

12‧‧‧ Data Processing Module

13‧‧‧Internet

14‧‧‧ Client

15‧‧‧Agent

16‧‧‧User side

Claims (10)

An integrated online travel planning system, comprising: a server end to provide a travel planning platform; a user end connecting the server end to enable one or more users to log in to the travel planning platform; End, connected to the server end, causing one or more agents to log in to the travel planning platform; and a database system connected to the server end for storing a plurality of travel information; wherein the travel plan The platform includes: a trip assembly interface to provide the user to plan a travel itinerary; a shelf group interface to provide the travel itinerary for other users to browse and/or join the travel itinerary; and an agent quotation interface to The agent is provided to provide a quote based on the travel itinerary. The integrated online travel planning system of claim 1, wherein the travel itinerary is at least one selected from the group consisting of a travel time, a travel time, a travel fee, a travel location, a place to stay, a designated travel agency, a designated tour guide, and a A group of vehicles, the age of a participant, the gender of a participant, and the number of tourists. The integrated online travel planning system of claim 2, wherein the user can set a lower limit and/or an upper limit of the number of tourists, and can open or close the travel itinerary to the shelf group interface, and can open or close the agent. Quote interface. The integrated online travel planning system of claim 3, wherein when the number of people joining the travel itinerary reaches the lower limit, the agent quotation interface is opened for the agent to provide a quotation according to the travel itinerary, and the person joining the travel itinerary Do not opt out. The integrated online travel planning system of claim 4, wherein the travel planning platform further comprises a point transaction module that provides users and/or agents to purchase and manage points. For example, in the integrated online travel planning system of claim 4, wherein the user confirms the quotation of the agent, the travel itinerary is opened. The integrated online travel planning system of claim 6, wherein the travel planning platform further comprises a feedback module, wherein the agent has to pay points and give back to the user when the tour is opened. The integrated online travel planning system of claim 1, wherein the travel planning platform further comprises an article publishing and evaluation module, the article publishing and evaluation module provides a user to publish a travel itinerary article, and gives the travel itinerary article evaluation. An integrated online travel planning method includes the following steps: (a) providing a travel planning platform for a user to plan a travel itinerary and setting a maximum and/or lower limit for the number of tourists; (b) being determined by the user to open or Close the travel itinerary to the shelf-up group interface; if it is open, go to step (c-1), if not, go to step (c-2); (c-1) the tour itinerary is available for other users to browse and/ Or joining the travel itinerary, when the number of people joining the travel itinerary reaches the lower limit, providing the travel itinerary to a plurality of agents for quotation, when the user confirms the quotation, the group is opened; or (c-2) providing the tour The itinerary is quoted by a plurality of agents, and the group is opened when the user confirms the offer. The integrated online travel planning method of claim 9, wherein the travel itinerary is at least one selected from the group consisting of a travel time, a travel time, a travel fee, a travel location, a place to stay, a designated travel agency, a designated tour guide, and a A group of vehicles, the age of a participant, the gender of a participant, and the number of tourists.