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TWI391869B - Method and system of using serial number to manage bonus message - Google Patents

Method and system of using serial number to manage bonus message Download PDF

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Publication number
TWI391869B
TWI391869B TW98100418A TW98100418A TWI391869B TW I391869 B TWI391869 B TW I391869B TW 98100418 A TW98100418 A TW 98100418A TW 98100418 A TW98100418 A TW 98100418A TW I391869 B TWI391869 B TW I391869B
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serial number
bonus
management platform
platform
database
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TW98100418A
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TW201027446A (en
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Wanyang Chen
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Taiwan Familymart Co Ltd
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Description

以序號來管理紅利訊息之方法及系統Method and system for managing bonus information by serial number

本發明是有關於一種管理紅利訊息之方法及系統,且特別是有關於一種以序號來管理紅利訊息之方法及系統。The present invention relates to a method and system for managing bonus messages, and more particularly to a method and system for managing bonus messages by serial number.

不少的便利商店或賣場為了吸引更多消費者或是為了維持住固定消費族群,皆有發行紅利回饋(如累積紅利點數或進行抽獎活動等)的機制。然而,現行之紅利機制是透過過卡之模式,存入卡片或後台為之,消費者需持有卡片才可進行累點兌點作業。再者,若舉行抽獎活動,以交易使用之統一發票統一號碼作為中獎之依據,讓消費自行輸入發票號碼,進行累點或兌點之行為。該辨識方式缺點如下,抽出之中獎發票號碼所對應的中獎人可能有二位以上,但在這些中獎人中可能有些並不擁有中獎發票,只因單純好玩心態而輸入多組號碼,造成一些困擾且需備取多名中獎人來因應此問題。Many convenience stores or stores have mechanisms to distribute bonuses (such as accumulated bonus points or sweepstakes) in order to attract more consumers or to maintain a fixed consumer base. However, the current bonus mechanism is through the card mode, which is stored in the card or in the background. Consumers need to hold a card to carry out the work of accumulating points. Furthermore, if a lottery event is held, the unified invoice number used for the transaction is used as the basis for the winning, and the consumer is required to enter the invoice number and perform the act of accumulating or redeeming. The shortcomings of this identification method are as follows. There may be more than two winners corresponding to the winning invoice number. However, some of these winners may not have a winning invoice, but only enter a number of numbers because of a simple and fun attitude, causing some troubles. A number of winners are required to respond to this issue.

因此,設計一種新的紅利機制,提供了以序號來管理紅利訊息之方法及系統,以改善上述問題。Therefore, a new bonus mechanism is designed to provide a method and system for managing bonus messages by serial number to improve the above problems.

因此本發明的目的就是在提供一種以序號來管理紅利訊息的方法及系統。It is therefore an object of the present invention to provide a method and system for managing bonus messages by serial number.

根據本發明一較佳實施例,一種以序號來管理紅利訊息的方法包括以下步驟:根據紅利設定,產生至少一序號;設定序號為起始狀態;當處理系統列印序號於收據上時,轉換起始狀態為丟出狀態;接收序號確認請求;判定序號是否符合且處於丟出狀態;當序號符合且處於丟出狀態時,回覆對應序號之紅利設定;以及自序號資料庫拉除序號。According to a preferred embodiment of the present invention, a method for managing a bonus message by serial number includes the steps of: generating at least one serial number according to a bonus setting; setting a serial number as a starting state; and converting when the processing system prints the serial number on the receipt The initial state is the dropout state; the sequence number confirmation request is received; the sequence number is determined to be in the discarding state; when the sequence number is met and is in the discarding state, the dividend setting of the corresponding serial number is replied; and the serial number is removed from the serial number database.

根據本發明另一較佳實施例,一種以序號來管理紅利訊息系統包括:序號管理平台,用以根據紅利設定,產生至少一序號,於產生時將序號設定為起始狀態;序號資料庫,用以儲存序號管理平台所產生之序號及序號之狀態;處理系統,用以根據紅利設定自序號管理平台取得對應紅利設定之序號,其中當處理系統列印序號於收據上時,序號管理平台轉換序號之起始狀態為丟出狀態;紅利資料庫,用以儲存使用者之帳戶及紅利相關資料;紅利平台,用以自紅利資料庫取得使用者之帳戶資料,並發送序號確認請求至序號管理平台;多媒體機,用以接收使用者所輸入之資料並傳送至紅利平台。According to another preferred embodiment of the present invention, a bonus message system for managing a bonus information system includes: a serial number management platform for generating at least one serial number according to a bonus setting, and setting a serial number as a starting state when generating; The processing system is configured to obtain the serial number of the corresponding bonus setting from the serial number management platform according to the bonus setting, wherein when the processing system prints the serial number on the receipt, the serial number management platform converts The initial status of the serial number is the discarding status; the bonus database is used to store the user's account and bonus related information; the bonus platform is used to obtain the user's account information from the bonus database, and send the serial number confirmation request to the serial number management. A platform; a multimedia machine for receiving information input by a user and transmitting it to a bonus platform.

接下來請參照本發明實施例的詳細說明,其中所提到的範例會連同圖式一同進行說明。在任何可能的情況下,圖式及說明中所使用的相同參考數標都代表了相同或類似的元件。Next, please refer to the detailed description of the embodiments of the present invention, and the examples mentioned are explained together with the drawings. Wherever possible, the same reference numerals are used in the drawings and the claims

參照第1圖,其係繪示依照本發明一實施例之一種以序號來管理紅利訊息的方法流程圖。此方法包含以下步驟(應了解到,在本實施例中所提及的步驟,除特別敘明其順序者外,均可依實際需要調整其前後順序,甚至可能同時或部分同時執行):Referring to FIG. 1, a flow chart of a method for managing a bonus message by serial number according to an embodiment of the present invention is shown. The method includes the following steps (it should be understood that the steps mentioned in this embodiment can be adjusted according to actual needs, and may even be performed simultaneously or partially simultaneously), except that the order is specifically stated:

(1)根據紅利設定,產生至少一序號(步驟102)。其中所提到之紅利設定可為有關於紅利點數、回饋金額度、折扣訊息、遊戲機會、或資格篩選等之設定。舉例來說,若活動規定是消費滿100元即得紅利1點、消費滿200元即得紅利2點、…其餘依此類推,則於此步驟產生代表紅利1點的序號、代表紅利2點的序號、…其餘依此類推。序號的數目可視實際需要調整,一種做法是可根據之前的消費記錄來預估可能的消費筆數,而預先產生足夠的序號數(例如可準備之前消費筆數的10倍)以備使用。另一種做法是可設定為每經過一預定時間(例如是每5分鐘),即灌入一數量之序號。(1) According to the bonus setting, at least one serial number is generated (step 102). The bonus settings mentioned therein can be set for bonus points, reward amounts, discount messages, game opportunities, or qualification screening. For example, if the activity stipulates that if you spend 100 yuan, you will get 1 bonus, if you spend 200 yuan, you will get 2 bonuses, and so on, and so on. In this step, the serial number representing the bonus will be 1 point, and the bonus will be 2 points. The serial number, ... the rest and so on. The number of serial numbers can be adjusted according to actual needs. One method is to estimate the number of possible consumptions based on the previous consumption records, and to generate sufficient number of serial numbers in advance (for example, 10 times the number of previous consumption can be prepared) for use. Alternatively, it can be set to fill in a number of serial numbers every predetermined time (for example, every 5 minutes).

(2)設定序號為起始狀態(步驟104)。序號可有不同的狀態,藉此來管理紅利訊息,在序號產生時,將序號設定為起始狀態。(2) The setting number is the initial state (step 104). The serial number can have different states to manage the bonus message, and when the serial number is generated, the serial number is set to the initial state.

(3)儲存序號於序號資料庫中(步驟106)。序號具有唯一、不連續、並符合公式之特性,因此不重覆,消費者不易猜測。序號可包含數字或英文字母等。在儲存序號時,可同時儲存與此序號有關的資訊,例如所代表之紅利設定及狀態等。(3) The storage number is in the serial number database (step 106). The serial number has unique, discontinuous, and consistent with the characteristics of the formula, so it is not repeated, and consumers are not easy to guess. The serial number can contain numbers or English letters, and the like. When storing the serial number, information related to the serial number, such as the bonus setting and status represented, can be stored at the same time.

(4)當處理系統列印序號於收據上時,轉換起始狀態為丟出狀態(步驟108)。當使用者至商店消費或使用其他服務例如繳納相關代收時,會拿到發票或是單據作為收據,此時處理系統會列印序號於收據上,使用者可據此序號取得紅利,此時需將序號由起始狀態轉換為丟出狀態。(4) When the processing system prints the serial number on the receipt, the conversion start state is the discarded state (step 108). When the user goes to the store to consume or use other services such as paying the relevant collection, he will get the invoice or the receipt as the receipt. At this time, the processing system will print the serial number on the receipt, and the user can obtain the bonus according to the serial number. The sequence number needs to be converted from the start state to the drop state.

(5)接收序號確認請求(步驟110)。使用者將序號輸入後,序號管理平台會接收到序號確認請求,此時需要連接到資料庫讀取此序號之資訊以作進一步之判定。(5) Receiving a sequence number confirmation request (step 110). After the user inputs the serial number, the serial number management platform will receive the serial number confirmation request. At this time, it is necessary to connect to the database to read the serial number information for further determination.

(6)判定序號是否符合且處於丟出狀態(步驟112)。序號必須吻合資料庫的資料且是丟出狀態(表示系統已發出此序號並列印於收據上)。(6) It is determined whether the serial number is in compliance and in the throw-out state (step 112). The serial number must match the data of the database and is the status of the dropout (indicating that the serial number has been issued by the system and printed on the receipt).

(7)當序號符合且處於丟出狀態時,回覆對應序號之紅利設定(步驟114)。序號管理平台會根據序號,回覆對應序號之紅利設定。例如,一序號所對應的紅利設定為紅利點數2點。(7) When the serial number is met and is in the throw-out state, the bonus setting of the corresponding serial number is replied (step 114). The serial number management platform will reply the bonus setting of the corresponding serial number according to the serial number. For example, the bonus corresponding to a serial number is set to 2 points for the bonus point.

(8)自序號資料庫拉除序號(步驟118)。在序號管理平台確認序號並回覆對應序號之紅利設定後,即將此序號自序號資料庫移除。此外,在此步驟之前,可包括接收序號紅利已兌換訊息之步驟(步驟116),此訊息是在使用者已將紅利歸入其帳戶後發出,可進一步確認序號已完成紅利的兌換。(8) The serial number is removed from the serial number database (step 118). After the serial number management platform confirms the serial number and replies to the bonus setting of the corresponding serial number, the serial number is removed from the serial number database. In addition, prior to this step, the step of receiving the serial number bonus redeemed message (step 116) may be included, which is sent after the user has classified the bonus into his account, and may further confirm that the serial number has been redeemed for redemption.

請參照第2圖,其係繪示依照本發明另一實施例的一種以序號來管理紅利訊息的系統方塊圖。此系統包括:序號管理平台212、序號資料庫214、處理系統216、紅利資料庫218、紅利平台220以及多媒體機(multi-media kiosk)242。Please refer to FIG. 2, which is a system block diagram of managing a bonus message by serial number according to another embodiment of the present invention. The system includes a serial number management platform 212, a serial number database 214, a processing system 216, a bonus database 218, a bonus platform 220, and a multi-media kiosk 242.

序號管理平台212根據紅利設定,產生至少一序號,於產生時將序號設定為起始狀態。序號管理平台212所產生之序號及序號之狀態係儲存於序號資料庫214。在一實施例中,處理系統216可設於每一商店內,當使用者至商店消費或使用其他服務例如繳納相關代收時,處理系統216會列印相關收據,根據紅利設定(可依活動規定而有所不同)自序號管理平台212取得對應紅利設定之序號,當處理系統216列印收據時,會將序號一起印出,序號管理平台212可為多媒體機後台,此時會將序號由起始狀態轉換為丟出狀態。The serial number management platform 212 generates at least one serial number according to the bonus setting, and sets the serial number to the initial state when generated. The serial number and sequence number generated by the serial number management platform 212 are stored in the serial number database 214. In an embodiment, the processing system 216 can be located in each store. When the user consumes the store or uses other services, such as paying the relevant collection, the processing system 216 prints the relevant receipt, according to the bonus setting (according to the activity) The specification is different. The serial number of the corresponding bonus setting is obtained from the serial number management platform 212. When the processing system 216 prints the receipt, the serial number is printed together, and the serial number management platform 212 can be the multimedia machine background, and the serial number will be The start state is converted to the thrown state.

紅利資料庫218儲存使用者的帳戶及紅利相關資料。多媒體機242包括使用者介面,可用以接收使用者所輸入之資料。(除了多媒體機242之外,也可利用使用者電腦來接收使用者輸入之資料,然後藉由連線傳至紅利平台220。)使用者先輸入帳號及密碼登入其帳戶後,輸入序號資料至多媒體機242,多媒體機242將資料傳至紅利平台220,紅利平台220自紅利資料庫218取得使用者之帳戶資料並確認身分後,發送序號確認請求至序號管理平台212。The bonus database 218 stores the user's account and bonus related information. The multimedia device 242 includes a user interface that can be used to receive information entered by the user. (In addition to the multimedia device 242, the user computer can also be used to receive the information input by the user, and then transmitted to the bonus platform 220 by connecting the connection.) After the user inputs the account number and password to log in to the account, the serial number data is input. The multimedia machine 242 and the multimedia machine 242 transmit the data to the bonus platform 220. After the bonus platform 220 obtains the account data of the user from the bonus database 218 and confirms the identity, the bonus confirmation request is sent to the serial number management platform 212.

序號管理平台212包含判定模組230、回覆模組232、以及拉除模組234。當序號管理平台212自紅利平台220接收到序號確認請求時,判定模組230可與序號資料庫214進行確認,判定序號是否符合且處於丟出狀態。當序號符合且處於丟出狀態時,回覆模組232回覆對應序號之紅利設定給紅利平台220。The serial number management platform 212 includes a determination module 230, a reply module 232, and a pull module 234. When the serial number management platform 212 receives the serial number confirmation request from the bonus platform 220, the determination module 230 can confirm with the serial number database 214 to determine whether the serial number is consistent and in the lost state. When the serial number is consistent and in the throw-out state, the reply module 232 replies to the dividend setting of the corresponding serial number to the bonus platform 220.

紅利平台220包括紅利輸入模組226。當紅利平台220自序號管理平台212接收到對應序號之紅利設定時,輸入模組226將紅利設定輸入至使用者的帳戶中。以使用者的觀點來看,只要在消費完後,走至店內的多媒體機242,將收據上的序號鍵入,即可進行例如累積紅利點數、列印現金折價券(兌點)、商品或服務兌換券(兌點)、商品或服務優惠券(兌點)、或參與抽獎等活動。在一實施例中,紅利平台220可在此時發送序號紅利已兌換訊息給序號管理平台212。序號管理平台212的拉除模組234可自序號資料庫212拉除已兌換的序號。紅利平台220可進一步收集所有相關之資訊並進行匯整,進行紅利管理或是其他活動。The bonus platform 220 includes a bonus input module 226. When the bonus platform 220 receives the bonus setting of the corresponding serial number from the serial number management platform 212, the input module 226 inputs the bonus setting into the user's account. From the user's point of view, as long as after the consumption, go to the multimedia machine 242 in the store, and type the serial number on the receipt, for example, to accumulate bonus points, print cash coupons (dollars), and goods. Or service redemption voucher (dollar), merchandise or service coupon (for redemption), or participate in lottery and other activities. In an embodiment, the bonus platform 220 may send a serial number bonus redemption message to the serial number management platform 212 at this time. The pull module 234 of the serial number management platform 212 can pull the serialized serial number from the serial number database 212. The bonus platform 220 can further collect all relevant information and conduct it for dividend management or other activities.

總而言之,上述實施例揭露以序號來管理紅利訊息之方法及系統,發展出一種無卡概念,透過序號來發放紅利給使用者,使用者不需持有卡片即可進行累點兌點作業,並可有效管控紅利,避免使用者隨意輸入而擾亂系統,還可提供客單價及來客數。In summary, the above embodiment discloses a method and system for managing a bonus message by serial number, and develops a cardless concept, which distributes a bonus to a user through a serial number, and the user can perform a tired point redemption operation without holding a card, and It can effectively control the bonus, avoid the user to input and disturb the system, and can also provide the customer price and the number of visitors.

雖然本發明已以實施例揭露如上,然其並非用以限定本發明,任何熟習此技術者,在不脫離本發明之精神和範圍內,當可作各種之更動與潤飾,因此本發明之保護範圍當視後附之申請專利範圍所界定者為準。Although the present invention has been disclosed in the above embodiments, it is not intended to limit the present invention, and any one skilled in the art can make various modifications and retouchings without departing from the spirit and scope of the present invention. The scope is subject to the definition of the scope of the patent application attached.

102-118...步驟102-118. . . step

212...序號管理平台212. . . Serial number management platform

214...序號資料庫214. . . Serial number database

216...處理系統216. . . Processing system

218...紅利資料庫218. . . Dividend database

220...紅利平台220. . . Bonus platform

226...紅利輸入模組226. . . Bonus input module

230...判定模組230. . . Decision module

232...回覆模組232. . . Reply module

234...拉除模組234. . . Pull-out module

242...多媒體機242. . . Multimedia machine

為讓本發明之上述和其他目的、特徵、優點與實施例能更明顯易懂,所附圖式之詳細說明如下:The above and other objects, features, advantages and embodiments of the present invention will become more apparent and understood.

第1圖係繪示依照本發明一實施例之一種以序號來管理紅利訊息的方法流程圖。FIG. 1 is a flow chart showing a method for managing a bonus message by serial number according to an embodiment of the invention.

第2圖係繪示依照本發明另一實施例的一種以序號來管理紅利訊息的系統方塊圖。2 is a block diagram showing a system for managing a bonus message by serial number according to another embodiment of the present invention.

102-118...步驟102-118. . . step

Claims (12)

一種以序號來管理紅利訊息之方法,其中該方法係以序號來管理紅利訊息,而不需使用卡片來管理紅利訊息,包含以下步驟:a.藉由一序號管理平台根據一紅利設定,產生至少一序號;b.藉由該序號管理平台設定該序號為一起始狀態;c.當一處理系統列印該序號於收據上時,該序號管理平台轉換該起始狀態為一丟出狀態;d.藉由該序號管理平台接收一序號確認請求;e.藉由該序號管理平台判定該序號是否符合且處於該丟出狀態;f.當該序號符合且處於該丟出狀態時,該序號管理平台回覆對應該序號之該紅利設定;以及g.藉由該序號管理平台自一序號資料庫拉除該序號。 A method for managing a bonus message by serial number, wherein the method manages the bonus message by serial number without using a card to manage the bonus message, and includes the following steps: a. generating a minimum according to a bonus setting by a serial number management platform a serial number; b. by the serial number management platform, the serial number is set to a starting state; c. when a processing system prints the serial number on the receipt, the serial number management platform converts the initial state to a throwing state; d Receiving a serial number confirmation request by the serial number management platform; e. determining, by the serial number management platform, whether the serial number is consistent and in the throwing out state; f. when the serial number is consistent and in the throwing out state, the serial number management The platform replies the bonus setting corresponding to the serial number; and g. pulls the serial number from the serial number database by the serial number management platform. 如申請專利範圍第1項所述之方法,其中該紅利設定係有關於紅利點數、回饋金額度、折扣訊息、遊戲機會、或資格篩選。 The method of claim 1, wherein the bonus setting is related to a bonus point, a credit amount, a discount message, a game opportunity, or a qualification screening. 如申請專利範圍第1項所述之方法,其中該序號係唯一、不連續、並符合一公式。 The method of claim 1, wherein the serial number is unique, discontinuous, and conforms to a formula. 如申請專利範圍第1項所述之方法,其中步驟b設定該序號為一起始狀態更包含以下步驟:儲存該序號於一序號資料庫中。 The method of claim 1, wherein the step b sets the serial number to a starting state, and further comprises the step of: storing the serial number in a serial number database. 如申請專利範圍第1項所述之方法,其中在步驟g自一序號資料庫拉除該序號之前更包含以下步驟:接收一序號紅利已兌換訊息。 The method of claim 1, wherein the step of extracting the serial number from the serial number database further comprises the step of: receiving a serial number bonus redeemed message. 一種以序號來管理紅利訊息之系統,其中該系統係以序號來管理紅利訊息,而不需使用卡片來管理紅利訊息,包含:一序號管理平台,用以根據一紅利設定,產生至少一序號,於產生時將該序號設定為一起始狀態;一序號資料庫,用以儲存該序號管理平台所產生之該序號及該序號之狀態;一處理系統,用以根據該紅利設定自序號管理平台取得一對應該紅利設定之序號,其中當該處理系統列印該序號於收據上時,該序號管理平台轉換該序號之該起始狀態為一丟出狀態;一紅利資料庫,用以儲存使用者之帳戶及紅利相關資料;一紅利平台,用以自該紅利資料庫取得使用者之帳戶資料,並發送一序號確認請求至該序號管理平台;以及一多媒體機(multi-media kiosk),用以接收使用者所輸入之資料並傳送至該紅利平台。 A system for managing bonus messages by serial number, wherein the system manages bonus messages by serial number without using cards to manage bonus messages, including: a serial number management platform for generating at least one serial number according to a bonus setting. Setting the serial number as a starting state when generating; a serial number database for storing the serial number generated by the serial number management platform and the status of the serial number; a processing system for obtaining the serial number management platform according to the bonus setting a pair of numbers that should be set by the bonus, wherein when the processing system prints the serial number on the receipt, the serial number management platform converts the initial state of the serial number to a throwing state; a bonus database for storing the user Account and bonus related information; a bonus platform for obtaining user account information from the bonus database, and sending a serial number confirmation request to the serial number management platform; and a multimedia device (multi-media kiosk) for The information input by the user is received and transmitted to the bonus platform. 如申請專利範圍第6項所述之系統,其中該序號管理平台包含一判定模組,用以當自該紅利平台接收一序號確認請求時,判定該序號是否符合且處於該丟出狀態。 The system of claim 6, wherein the serial number management platform comprises a determining module for determining whether the serial number is consistent and in the throwing state when receiving a serial number confirmation request from the bonus platform. 如申請專利範圍第6項所述之系統,其中該序號管理 平台包含一回覆模組,用以當該序號符合且處於該丟出狀態時,回覆對應該序號之該紅利設定。 For example, the system described in claim 6 of the patent scope, wherein the serial number management The platform includes a reply module for replying the bonus setting corresponding to the serial number when the serial number is met and in the throwing state. 如申請專利範圍第6項所述之系統,其中該序號管理平台包含一拉除模組,用以自該序號資料庫拉除該序號。 The system of claim 6, wherein the serial number management platform comprises a pull-out module for pulling the serial number from the serial number database. 如申請專利範圍第6項所述之系統,其中該紅利平台包含一紅利輸入模組,用以當接收到對應該序號之該紅利設定時,輸入該紅利設定至使用者帳戶。 The system of claim 6, wherein the bonus platform comprises a bonus input module for inputting the bonus setting to the user account when receiving the bonus setting corresponding to the serial number. 如申請專利範圍第6項所述之系統,其中該多媒體機包含一使用者介面,用以接收該使用者所輸入之資料。 The system of claim 6, wherein the multimedia device includes a user interface for receiving information input by the user. 如申請專利範圍第6項所述之系統,更包含一使用者電腦,用以接收使用者所輸入之資料,該使用者電腦係與該紅利平台連線。 The system of claim 6 further includes a user computer for receiving information input by the user, the user computer being connected to the bonus platform.
TW98100418A 2009-01-07 2009-01-07 Method and system of using serial number to manage bonus message TWI391869B (en)

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