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TWI249118B - Pre-order merchandise ordering system with return material mechanism - Google Patents

Pre-order merchandise ordering system with return material mechanism Download PDF

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Publication number
TWI249118B
TWI249118B TW92105350A TW92105350A TWI249118B TW I249118 B TWI249118 B TW I249118B TW 92105350 A TW92105350 A TW 92105350A TW 92105350 A TW92105350 A TW 92105350A TW I249118 B TWI249118 B TW I249118B
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Taiwan
Prior art keywords
headquarters
time
order
cash register
transaction
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TW92105350A
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Chinese (zh)
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TW200417896A (en
Inventor
Wei-Feng Shiu
Min-Yan Chen
Nai-Wen Jang
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President Information Corp
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Publication of TWI249118B publication Critical patent/TWI249118B/en

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Abstract

The invention relates to a pre-order merchandise ordering system with return material mechanism, whose cash register can receive the order demand for ordering pre-order merchandise raised by consumer and bundle the order demand with the retail transaction number generated by the cash register and the transaction demand formed by the cash register ID to the computer of headquarter. The computer of headquarter soon generates a headquarter transaction number and transmits it back to the cash register for printing out a pre-order receipt including the said transaction information and definition of a material return period kept by consumer. Therefore, consumer can present the pre-order receipt to retail for merchandise return in the return period. The computer of headquarter follows the headquarter transaction number and retail transaction number keyed in by retain personnel through cash register to locate corresponding pre-order merchandise information in database for deletion in completion of the return processing.

Description

12491181249118

(發明說明應敘明:發明所屬乏臟$ )说权: 一、發明所屬之技術領域 _、實施方式及圖式齒_明). 本發明係關於一種退貨系 制之預購商品訂貨系統,其有退貨機 門市等具有預講訂貨機制之ί域用耗圍涵盡大賣場、超商 二'先前技術 按’隨著現代人消費習慣的改變(Description of the invention should be stated: the invention belongs to the waste $) The right to speak: 1. The technical field of the invention _, the embodiment and the figure tooth _ Ming). The present invention relates to a pre-ordered ordering system for a return system, There are return machine orders and other pre-ordering mechanism ί domain consumption consumption to cover the hypermarket, super business two 'pre-technology according to 'change with modern people's consumption habits

漸取代了傳統零售通路商,而成為現代人= 的日常消費據點。目前連鎖便利商店所販賣备 2種類琳鄉滿目,除了陳列於貨架上的商品之外1 出預購訂貨機制,以提供以更多樣化的消費選擇, 習知連鎖便利商店所提供的預購商品,泛指不陳歹, =門市貨架上、商品本身具有特殊屬性、且適用『先旬 2先付款』消’費模式之商品。例如為消費者無法指定 時間的預購便當及有機蔬菜;或為消費者可指定取 貨時間的年節禮盒等。待消費者臨櫃向門市預先訂購商 品並付款以完成訂購並取得預購訂貨單後,㈣者可根 據預購訂貨單上的預定領貨時間親自到指定門市取貨、 或由門市(或物流中心)以郵寄或宅配的方式來遞送商品。 而在預購商品之退貨機制方面,習知最廣泛使用的 方式主要可區分為取貨前及取貨後兩種模式。只要在尚 未收到預購商品之前’消f者皆可憑預購訂貨單隨時向 門市取消原先所預購之商品、並收回已預先支付之款 6 1249118 項且通中不需支付額外手續費^用;而在收到商品後, 則可根據消費者保護法的規定在七日内逕行退貨。 然而,由於習知預購訂貨機制在提供預購訂貨單到 預定領貨時間之間(即取貨前)並沒有制訂一退貨期限來 =為規範消費者取消龍訂鮮的限制,因此時常發生 當消費者在取消訂貨單並取回款項的同時,預購商品已 在配送途中、或§了單已由物流巾心、處理中的情形,導致 門市來不及通知物流中心作訂單取消的動作,而必須在 預購商品送達門市後,門市人員再請物流中心的人員把 已經取消訂單的預購商品載送回去。如此一來,將加重 通路商(包括門市及物流中心)的作業負擔及物流成本,徒 增營運風險。 * ί外,習知之預購訂貨單上僅載有例如預定領貨時 間等簡,單資訊,即使門市可成功取消這筆預購訂貨單, 電命系、、先卻無法判讀出這到底是哪一筆預購訂貨單,只 月匕f系先中作『減1』的動作,而無法找出對應之預購訂 貨單以針對其作取消的動作,並非十分理想。 二、發明内容 本,明之主要目的係在提供一種具有退貨機制之預 購:品訂貨系統,係結合門市之收銀系統,以明確定義 出每一預購商品之可退貨期間。 本發明之另—目的係在提供_種具有退貨機制之預 購商品訂貨系統,俾能在退貨時,根據獨—無二的總部 1249118 易序號及門市父易序號正確地自資托庫中冊4除已取消 訂購之預購商品資料,以有效掌控預購商品之消費狀態。 為達成上述目的,本發明所提出之具有退貨機制之 預購商品訂貨系統主要係由—總部電腦及複數台收銀裝 置:組成。總部電腦包括有—總部接收單元、一總部傳 輸單元、及一總部微處理器;收銀裝置則分別設置於複 數個門:中以供訂購預購商品,且皆連線至總部電腦, 八中,每一收銀裝置係被定義有一收銀識別碼,並包括 一收銀輸入單元、一收銀微處理器、一收銀傳輸單元、 :收銀接收單元、及一收銀輸出單元。其中,收銀輸入 單元係於一預購訂貨時間輸入一筆由消費者所提出用以 訂購預購商品之訂貨需求,其包括預購商品之品號及數 量;收銀微處理器將可根據上述訂貨需求以產生一門市 交易序號;並經由收銀傳輸單元將訂貨需求、及門市交 易序號,併同收銀識別碼以形成一交易需求並傳送至總 部電腦;俾當總部接收單元接收到交易需求後,便由總 部微處理器產生一總部交易序號,並透過總部傳輸單元 將總部交易序號傳送至收銀接收單元,且收銀微處理器 可在合併交易需求及總部交易序號後,藉由收銀輸出單 元加以輸出形成一預購憑證。 四、實施方式 為能讓貴審查委員能更瞭解本發明之技術内容,特 舉三較佳具體實施例說明如下。 1249118 請先參閱圖1關於本發明實施環境之示意圖,其係由 一總部電腦1及至少一收銀裝置2所組成,總部電腦1包括 有一總部接收單元11、一總部傳輸單元12、及一總部微 處理器13,並儲存有一物流進貨前置天數檔14、及一指 定取貨緩衝天數檔15 ;收銀裝置2皆連線至總部電腦1, 並具有一收銀輸入單元21、一收銀微處理器22、一收銀 傳輸單元23、一收銀接收單元24、及一收銀輸出單元25, 前述總部電腦1及收銀裝置2中各元件之執行功能將於後 文中詳述。 本實施例之收銀裝置2較佳為裝設於連鎖便利商店 門市中之POS收銀機,且每一收銀裝置2均定義有一組獨 一無二之收銀識別碼201,本實施例之門市除販賣有複數 種一般商品,包括日用品、食品(例如飲料、便當、飯糰、 零食、及常溫/低溫食品)之外,亦可販賣預購商品,即不 陳列於門市貨架上、商品本身具有特殊屬性、且適用『先 訂貨、先付款』消費模式之商品,例如預購便當、有機 蔬菜、及年節禮盒等;總部電腦丨則裝設於一管理中心 中、並與上述收銀裝置2以有線或無線方式加以連線,可 用以接收由門市傳來之訂貨資訊,並依照各門市所在地 區或訂購商品種類來指定對應物流中心進行揀貨及配送 作業,、當然,若Η市數量眾多、且分佈區域廣闊,則可 依區域(例如北區、中區、及南區)來規劃出個管理中心以 分別控管在其區域内所有的門市,進而增加管理效率。 叫併參閱圖2關於第一實施例之時序流程圖,本實 施例係為㈣者不能指定取t日期之一般寵情形,一 1249118 般預購商品例如為便當(非一般陳列於貨架上之便當)、及 機爪菜…專。其中’預購商品較佳係定義有-預購起 始時間Dn及㈣終止時間(@未示),因此,自預賭起始 時間D"起’消費者即可開始到門市進行商品預購交易。 =本實施例中,$肖費者在預購訂貨時間&向門市提出訂 貨=求R,以由門市人員將包含有預購商品品號及數量的 訂貨需求R透過收銀輸入單元21鍵入收銀裝置2中,通常 一筆訂貨需求R僅供訂購一種預購商品,若需訂購兩種以 上預購商品’較佳將視為兩筆訂貨需求R;當收銀微處理 器22收到訂貨需求尺後,隨即產生一組門市交易序號 22卜並併同收銀裝置2本身所具有獨一無二之收銀識別 碼201形成的父易需求231透過收銀傳輸單元23傳送至總 部接收單元11 ;此時總部微處理器13將根據交易需求231 產生一組總部交易序號131,並經由總部傳輸單元12將交 易需求23 1及總部交易序號13 1傳回收銀接收單元24 ;在 收銀微處理器22合併交易需求231及總部交易序號131 後,可由收銀輸出單元25輸出一包括有上述交易資訊、 且疋義有一退鈇期間P i 1的預購憑證2 51 (即收執聯)交給 消費者留存,以作為日後領取預購商品之依據。 其中,收銀識別碼201較佳為收銀裝置2之機台編 號,門市父易序號221可以是收銀裝置2對於此筆訂貨需 求R自動產生之流水號,或為門市編號、統一發票號碼… 等;總部交易序號13 1較佳則為總部電腦1接收到此筆交 易需求231所產生的交易流水號;收銀輸出單元25係為一 印表機’用以將父易需求2 31、總部交易序號131、及退 1249118 貨期間Pi i列印輸出。此外、於上述實施例中,總部傳輸 單元12係一併將總部交易序號131及交易需求23丨傳回至 收銀裝置2,當然收銀裝置2本身亦可將交易需求231儲存 於本身之暫存檔中,則總部傳輸單元12只要傳回總部交 易序號131即可,如此將可加快資訊傳遞速度亦減輕總部 電腦1之負荷。又,需注意的是,由於預購商品具有『先 叮貨、先付款』的特殊屬性,因此消費者必須在付款後、 才能夠取得預購憑證251。 在一般預購中,總部電腦1會把預購訂貨時間D2i之 翌曰指定為交易確定時間,通常為翌日零時(例如預購 曰丁貨時間〇21為20〇3年1月1日,則交易確定時間〇31為2〇〇3 年1月2曰〇〇:〇〇),消費者可在預購訂貨時間D21及交易確 定時間所形成的退貨期間Pu内持預購憑證251至門市 取消原先所4購之預購商品,門市人員當場透過收銀輸 =單元以輸入預購憑證251上之門市交易序號221及總部 父易序號13 1形成一退貨需求後、傳送至總部電腦1,再 由總部微處理器13根據退貨需求自資料庫中找出對應記 錄並加以刪除而完成退貨作業,隨即傳送退貨成功訊息 來通知收銀裝置2,並由門市人員退還消費者在預購訂貨 時間Dn所支付之預購款項。 若消費者並未於退貨期間Ρπ進行退f,則視為交易 已確:,總部電m將會在交易確定時間把已確認預 =父易需求231所訂購之預購商品及其對應之品號與 數讀換為一預購確定單以進行預備出單處理,並且在 總部出皁時間1)41將預講確定單傳送至物流中心以開始 11 1249118 配送作業’其中,總部㈣時間D4^易確定 车31車又佳為同一工作天,例如交易確定時間&為細} 2日00.00’總部出單時間D41為細⑷月2日1〇:⑽。 由於各種預購商品所需的出單處理天數及頻率略有 2,,總部電腦1係具有-物流進貨前置天數播 s稱頻㈣)用精存每—種預購商品在總部出單時 ,接收到預購確定單資訊後、將預購商品配送至對應It has gradually replaced the traditional retail channel dealers and become the daily consumer base of modern people =. At present, the chain convenience store sells 2 kinds of products, and in addition to the goods displayed on the shelves, a pre-order mechanism is provided to provide more diversified consumer choices, and pre-purchased goods provided by the convenience chain stores. Refers to the non-Chen Chen, = the goods on the shelf, the product itself has special attributes, and applies the "first 2 payment first" consumption fee model of goods. For example, pre-ordered lunches and organic vegetables that consumers cannot specify time, or annual gift boxes that allow consumers to specify the time of picking up. After the consumer counters pre-order the goods to the store and pay to complete the order and obtain the pre-order order, (4) can pick up the goods according to the scheduled pick-up time on the pre-order, or by the store (or logistics center) Deliver merchandise by mail or home delivery. In terms of the return mechanism of pre-purchased goods, the most widely used methods are mainly divided into two modes: pre-harvest and post-receipt. As long as the pre-purchased order has been received before the pre-purchase order has been received, the original pre-purchased goods can be cancelled at any time, and the pre-paid amount of 6 1249118 items can be recovered and no additional handling fee is required for the pass; After receiving the goods, they can be returned within 7 days of the inner diameter according to the provisions of the Consumer Protection Law. However, since the pre-order order mechanism does not set a return period between the provision of the pre-order order and the scheduled pick-up time (ie, before picking up the goods), it is often used to regulate the consumer’s cancellation of the dragon’s order. While canceling the order form and retrieving the money, the pre-purchased goods are already in the process of delivery, or the singular order has been processed by the logistics, and the store is not ready to notify the logistics center to cancel the order, but must be pre-ordered. After the goods are delivered to the store, the store personnel will ask the personnel of the logistics center to carry the pre-purchased items that have cancelled the order. As a result, the operating burden and logistics costs of the distributors (including the outlets and logistics centers) will be increased, and the operational risks will be increased. * ί, the pre-purchase order form of the prior knowledge only contains simple information such as scheduled pick-up time, even if the store can successfully cancel the pre-order order, the electric life system, but can not be judged to read which one is Pre-order orders, only the monthly 匕f is the first action of "minus 1", and it is not ideal to find the corresponding pre-order order to cancel it. II. SUMMARY OF THE INVENTION The main purpose of the present invention is to provide a pre-ordered product ordering system with a return mechanism, which is combined with the cashier system of the store to clearly define the returnable period of each pre-purchased item. Another object of the present invention is to provide a pre-ordered ordering system with a return mechanism, which can be correctly self-funded in the booklet according to the unique and non-standard headquarters 1249118. In addition to the pre-purchased merchandise materials that have been cancelled, in order to effectively control the consumption status of pre-purchased merchandise. In order to achieve the above object, the pre-ordered ordering system with the return mechanism proposed by the present invention is mainly composed of a headquarters computer and a plurality of cash register devices. The headquarters computer includes a headquarters receiving unit, a headquarters transmission unit, and a headquarters microprocessor. The cash register is installed in a plurality of doors: for ordering pre-ordered products, and all connected to the headquarters computer, eight in each A cash register device is defined with a cash register identification code, and includes a cash register input unit, a cash register microprocessor, a cash register transmission unit, a cash register receiving unit, and a cash register output unit. Wherein, the cash register input unit inputs an order request by the consumer for ordering the pre-purchased item at a pre-order time, which includes the item number and quantity of the pre-purchased item; the cash register microprocessor can generate one according to the above order requirement The transaction number of the store; and the ordering demand and the transaction number of the store, and the cashier identification code are combined with the cashier identification code to form a transaction demand and transmitted to the headquarters computer; when the headquarters receiving unit receives the transaction demand, it is processed by the headquarters. The device generates a headquarters transaction serial number, and transmits the headquarters transaction serial number to the cash receiving unit through the headquarters transmission unit, and the cash receiving microprocessor can output a pre-purchase voucher by outputting the cash transaction output unit after combining the transaction demand and the headquarters transaction serial number. IV. Embodiments In order to enable the reviewing committee to better understand the technical contents of the present invention, the third preferred embodiment will be described below. 1249118 Please refer to FIG. 1 for a schematic diagram of an implementation environment of the present invention, which is composed of a headquarters computer 1 and at least one cash register device 2. The headquarters computer 1 includes a headquarters receiving unit 11, a headquarters transmission unit 12, and a headquarters micro. The processor 13 stores a logistics feed front day file 14 and a designated pickup buffer number file 15; the cash register device 2 is connected to the headquarters computer 1 and has a cash register input unit 21 and a cash register microprocessor 22 A cash register transmission unit 23, a cash register receiving unit 24, and a cash register output unit 25, the execution functions of the components of the headquarters computer 1 and the cash register device 2 will be described later in detail. The cash register device 2 of the present embodiment is preferably a POS cash register installed in a chain of convenience store stores, and each cash register device 2 defines a unique set of cash register identification code 201, and the store of the embodiment has a plurality of types. General merchandise, including daily necessities, food (such as beverages, lunch boxes, rice balls, snacks, and normal/low temperature foods), can also be sold pre-purchased goods, that is, not displayed on the store shelves, the goods themselves have special attributes, and apply Ordering, prepayment, consumption mode goods, such as pre-ordered lunch, organic vegetables, and annual gift boxes; the headquarters computer is installed in a management center and connected to the cash register 2 by wire or wirelessly. It can be used to receive order information from the store, and to specify the corresponding logistics center for picking and distribution operations according to the location of each store or the type of goods ordered. Of course, if the city has a large number and a wide distribution area, Areas (such as North, Central, and Southern) to plan a management center to control all doors in their area , Thereby increasing management efficiency. Referring to FIG. 2, a timing chart of the first embodiment is used. In this embodiment, the (4) person cannot specify the general favor situation of taking the t date, and a 1249118 pre-ordered product is, for example, a lunch (not normally displayed on the shelf). And machine claws... special. Among them, 'pre-purchased goods are preferably defined as - pre-purchase start time Dn and (iv) end time (@ not shown), therefore, from the pre-gaming start time D" from the consumer can start to the store for commodity pre-order transactions. In the present embodiment, the $Xufeier submits an order=R in the pre-order time & to the order of the order quantity R containing the pre-purchased item number and quantity by the store personnel to enter the cash register device 2 through the cash register input unit 21. In general, an ordering requirement R is only for ordering a pre-ordered product. If two or more pre-ordered products are to be ordered, 'better will be regarded as two ordering requirements R; when the cash register microprocessor 22 receives the ordering demanding rule, a The group transaction number 22 and the parental demand 231 formed by the cash register device 2 having the unique cash register identification code 201 are transmitted to the headquarters receiving unit 11 through the cash register transmission unit 23; at this time, the headquarters microprocessor 13 will be based on the transaction demand. 231. A set of headquarters transaction serial number 131 is generated, and the transaction demand 23 1 and the headquarters transaction serial number 13 1 are transmitted to the silver receiving unit 24 via the headquarters transmission unit 12; after the cash register microprocessor 22 merges the transaction demand 231 and the headquarters transaction serial number 131, The cash register output unit 25 may output a pre-purchase voucher 2 51 (ie, a receipt and withdrawal) including the above transaction information and having a retreat period P i 1 It was retained as a basis for future pre-order the collection. The cashier identification code 201 is preferably the machine number of the cash register device 2, and the store father code number 221 may be the serial number automatically generated by the cash register device 2 for the order requirement R, or the store number, the unified invoice number, etc.; The headquarters transaction number 13 1 is preferably a transaction serial number generated by the headquarters computer 1 receiving the transaction demand 231; the cash register output unit 25 is a printer "for the parent demand 2 31, the headquarters transaction number 131, And return 1249118 during the delivery of Pi i print output. In addition, in the above embodiment, the headquarters transmission unit 12 transmits the headquarters transaction number 131 and the transaction demand 23 back to the cash register device 2. Of course, the cash register device 2 itself can also store the transaction demand 231 in its own temporary archive. The headquarters transmission unit 12 only needs to transmit the headquarters transaction number 131, which will speed up the information transmission and reduce the load on the headquarters computer 1. Also, it should be noted that since the pre-purchased goods have the special attribute of “first sale, first payment”, the consumer must obtain the pre-purchase voucher 251 after payment. In the general pre-order, the headquarters computer 1 will specify the pre-order time D2i as the transaction determination time, usually the next day (if the pre-purchasing time 〇 21 is 20 〇 3 January 1st, the transaction is determined Time 〇31 is 2〇〇3 11曰〇〇2曰〇〇:〇〇), the consumer can hold the pre-purchase voucher 251 in the return period formed by the pre-order time D21 and the transaction confirmation time to the store to cancel the original purchase The pre-purchased goods, the store personnel on the spot through the cashier input = unit to enter the pre-purchase voucher 251 on the store transaction number 221 and the headquarters father easy serial number 13 1 form a return demand, transmitted to the headquarters computer 1, and then by the headquarters microprocessor 13 The return request is found in the database and deleted to complete the return operation, and then the return success message is sent to notify the cash register device 2, and the pre-purchase payment paid by the consumer at the pre-order time Dn is returned by the store personnel. If the consumer does not refund f during the return period, the transaction is deemed to be correct: the headquarters power m will pre-order the pre-purchased goods ordered by the confirmed pre-family demand 231 and their corresponding article numbers at the transaction determination time. And the number reading is replaced by a pre-order confirmation order for the preliminary order processing, and the pre-suggestation order is sent to the logistics center at the headquarters soaping time 1) 41 to start the 11 1249118 delivery operation 'where the headquarters (four) time D4^ is easy to determine The car 31 is also good for the same working day, for example, the transaction determines the time & fine = 20.00 00.00' headquarters order time D41 is fine (4) month 2 day 1 time: (10). Since the number of processing days and frequency required for various pre-ordered goods is slightly 2, the headquarters computer 1 series has - the logistics purchases the number of days before the broadcast s frequency (four)) with the fine storage of each type of pre-ordered goods at the headquarters, the receipt After the pre-order confirmation order information, the pre-purchased goods are delivered to the corresponding

需的别置作業天數(較佳為工作天數),其亦可儲存 物〜中心處理預購商品之週期’例如關於甲預購商品之 :購早將由物流中心在每週一、三、五加以處理,乙預 購商品之訂購單則定義為由物流中心在每週二、四— 處理等。 〃The number of days of operation (preferably the number of working days) required, which can also be used to store the period of the pre-purchased goods. For example, regarding the pre-purchased goods: the purchase will be processed by the logistics center on Mondays, Wednesdays and Fridays. The purchase order for B pre-purchased goods is defined as being processed by the logistics center on Tuesdays and Thursdays. 〃

^故總部微處理器13可根據預購商品之品號自物流進 貨前置天數檔14中操取出預購商品的進貨前置天數p2i, 並將、心出單時間D41加上物流進貨前置天數匕後計算 出消費者最早可到門市取貨之最早取貨時間d51,消費者 在晚於最早取貨時間D51的實際取貨時間D61抵達門市 夺即可持預購憑證251向門市人員領取預購商品。若事 後=退貨’亦可在法定期限内進行退貨作業,由於事後 退貨程序係為—般熟知該項技藝之人士所熟習之程序, 故不在此夤述。當然預講憑證25 1上亦可直接列印出最早 取食時間Dy以供消費者參考,或在預購商品配送至門市 後,以電子郵件或電話等方式通知消費者來取貨。 接著請參閱圖3關於第二實施例之時序流程圖,本實 施例亦為一般預購情形,其與第一實施例大致相同,惟 12 1249118 與第一實施例相異之處在於本實施例係可由消費者在提 出訂貨需求R時一併指定一可到門市取貨的指定取貨時 間Du。其中,總部電腦丨係具有一指定取貨緩衝天數檔 15用以儲存每一種可指定取貨曰期之預購商品的緩衝作 業天數P32 ’包括自門市接收到訂貨需求尺起、至物流中 心最早可完成S&送日之間的作業天數,以由總部微處理 器13將預購訂貨時間Du加上對應預購商品之指定取貨^The headquarters microprocessor 13 can fetch the pre-ordered days p2i of the pre-ordered goods according to the item number of the pre-purchased goods, and the heart-issuing time D41 plus the number of days before the logistics purchase 匕After calculating the earliest pick-up time d51 that the consumer can pick up the goods at the earliest, the consumer arrives at the store at the actual pickup time D61 which is later than the earliest pick-up time D51, and can obtain the pre-purchased goods with the pre-purchase voucher 251. If afterwards = returning, the return operation can also be carried out within the statutory time limit. Since the return procedure is an familiar procedure for those who are familiar with the skill, it will not be repeated here. Of course, the pre-speaking certificate 25 1 can also directly print out the earliest feeding time Dy for the reference of the consumer, or notify the consumer to pick up the goods by email or telephone after the pre-purchased goods are delivered to the store. Referring to FIG. 3, a timing chart of the second embodiment is also used. This embodiment is also a general pre-order situation, which is substantially the same as the first embodiment, but 12 1249118 is different from the first embodiment in that the embodiment is The specified pick-up time Du that can be picked up by the store can be specified by the consumer when the order demand R is requested. Among them, the headquarters computer system has a designated pick-up buffer number file 15 for storing the buffering days P32 of each pre-purchased item that can be designated for pick-up period, including from the receipt of the ordering demand from the store to the logistics center. The number of days of work between the S& delivery days is completed, so that the pre-order time Du is added by the headquarters microprocessor 13 to the designated pickup of the corresponding pre-purchased item.

緩衝天數p32後、取得一最早指定時間D72,亦即消費者只 能將在最早指定時間Da之後的曰期指定為指定取貨 間 D82。 ’After buffering the number of days p32, an earliest designated time D72 is obtained, that is, the consumer can only designate the period after the earliest designated time Da as the designated pickup bay D82. ’

此外,本實施例之總部出單時間d42係由總部微處理 益13將指定取貨時間Ds2減去自物流進貨前置天數標14 中所榻取出預_品對應之前置作業天數Pa計算求得, 且由於交易確定時間d32與總部出單時間D42較佳為同一 工作天中的不同時間(例如前者為〇〇:〇〇、後者為价州, 因此在汁算出總部出單時間〜後,亦可推知交易確定時 間〇32’如圖所示,則消費者可在介於預購訂貨時間D 及交易確丨時間〇32間所形成的退貨期間 :2 要求退貨並退款。 最後請參閱圖4關於第三實施例之時序流程圖,本實 施例係為-專案預購、且消費者無法指定取貨曰期之情 形’其大致與前述實施例相同,惟專案簡與_般預: 的差異在於,一般預購係於總部出單時間(即交 間當日1〇:〇〇)將預購確定單傳送至管理中心所控管的物 流中心來進行配送作業’而本實_之專案預購係於轉 13 1249118 盯單時間d93(亦為交易確定時間D33當日1〇 〇〇 ,但定義與 總部出單時間不同)將預購確定單轉送至對應協力廠商 f進行配送,這是因為預購商品種類五花八門,不一定 白由g理中心控官的物流中心所提供,而可能必須藉由 與各行各業的協力廠商合作來滿足消費者多元化的消費 需求,因而產生一般預購與專案預購的區別。又,在專 案預購部分’交易確定時間d33即為預料止時間,因此 在預購起始時間Dl3至交㈣定時間d33間係為消費者可 :門市訂購預購商品之可訂貨期間p43,而本實施例之退 貨期間P13則與前述實施例相同’亦介於預購訂貨時間D23 及交易確定時間d33之間。 由以上說明可知,本發明所提出具有退貨機制之預 購商品訂貨系統,不但明確定義出每一預購商品的退貨 期間限制,俾消除以往㈣者可任意退貨所造成的存貨 及物流問題,更可在退貨時’根據獨一無二的總 序號及門市交易序號正確地自資料庫中刪除已取消訂購 之預購商品的資料,俾能有效掌握每—件預購商品的消 費狀態’並提升營運效率,進而建構出—更完善 訂貨及退貨機制,實為一大進步。 上述實施例僅係為了方便說明而舉例而已 所主張之權利範圍自應以中請專㈣圍所述為準 僅限於上述實施例。 非 五、圖式簡單說明 圖1係本發明實施環境之示意圖。 1249118 圖2係本發明第一實施例之時序流程圖。 圖3係本發明第二實施例之時序流程圖。 圖4係本發明第三實施例之時序流程圖。 六、圖號說明 總部電腦1 總部微處理器13 物流進貨前置天數檔14 收銀裝置2 最早指定時間D 轉訂單時間Dp 退貨期間Pi 指定取貨緩衝天數p3 指定取貨緩衝天數檔15 收銀微處理器22 交易需求231 預靖憑證251 預購訂貨時間D2 最早取貨時間d5 指定取貨時間d8 進貨前置天數P2 可訂貨期間P4 總部接收單元11 總部交易序號131 U4 指 收銀識別碼201 門市交易序號221 收銀接收單元24 訂貨需求R 交易確定時間D3 實際取貨時間d6 總部傳輸單元12 收銀輸入單元21 收銀傳輸單元23 收銀輸出單元25 預購起始時間Di 總部出單時間D4In addition, the headquarters order time d42 of the present embodiment is calculated by the headquarters micro-processing benefit 13 minus the designated pick-up time Ds2 minus the self-logistics purchase front-day number 14 in the pre-requisites. Yes, and since the transaction determination time d32 and the headquarters billing time D42 are preferably different times in the same working day (for example, the former is 〇〇: 〇〇, the latter is valence state, so after calculating the headquarters time for the juice~ It can also be inferred that the transaction determination time 〇32' is as shown in the figure, the consumer can enter the return period between the pre-order time D and the transaction confirmation time :32: 2 request return and refund. Finally, please refer to the figure 4 Regarding the timing flowchart of the third embodiment, this embodiment is a case where the project is pre-purchased and the consumer cannot specify the pick-up period, which is roughly the same as the foregoing embodiment, but the difference between the project summary and the _-pre-: Therefore, the general pre-order is to transfer the pre-purchase order to the logistics center controlled by the management center to carry out the delivery operation at the time of the headquarters billing (ie, the day of the inter-banking): and the actual pre-order of the project is transferred. 13 1249118 The single-pointing time d93 (also the transaction determination time D33 is 1〇〇〇, but the definition is different from the headquarters delivery time), the pre-order confirmation order is forwarded to the corresponding cooperative manufacturer f for distribution, because the pre-purchased goods are varied, not necessarily white. Provided by the logistics center of the g-center controller, it may be necessary to cooperate with the co-operators of all walks of life to meet the diversified consumer demand of consumers, thus creating the difference between general pre-order and project pre-order. The part of the transaction determination time d33 is the expected time, so that the pre-purchase start time Dl3 to the intersection (four) time d33 is the consumer: the orderable period p43 of the pre-ordered goods is ordered by the store, and the return period P13 of the embodiment is The same as the previous embodiment 'is also between the pre-order time D23 and the transaction determination time d33. It can be seen from the above description that the pre-ordered ordering system with the return mechanism proposed by the present invention not only clearly defines the return period of each pre-purchased item. Restrictions, eliminate the inventory and logistics problems caused by the previous (four) can be arbitrarily returned, but also at the time of return According to the unique total serial number and the transaction number of the store, the information of the pre-purchased goods that have been canceled is correctly deleted from the database, so that the consumption status of each pre-ordered product can be effectively grasped and the operational efficiency is improved, and the order is further improved. And the return mechanism is a big improvement. The above embodiments are only examples for convenience of explanation and the claimed scope of rights is limited to the above embodiments based on the content of the application (4). 1 is a timing chart of a first embodiment of the present invention. Fig. 3 is a timing chart of a second embodiment of the present invention. Fig. 4 is a third embodiment of the present invention. Timing flow chart. VI. Drawing number Description Headquarters computer 1 Headquarters microprocessor 13 Logistics incoming front days file 14 Cash register 2 Earliest designated time D Transfer order time Dp Return period Pi Specify picking buffer days p3 Specify picking buffer days 15 Cashier microprocessor 22 Transaction demand 231 Pre-certification voucher 251 Pre-order time D2 Earliest pick-up time d5 Specify pick-up time d8 Before purchase Days P2 Available ordering period P4 Headquarters receiving unit 11 Headquarters transaction number 131 U4 Refers to the cashier identification code 201 Market transaction number 221 Cashier receiving unit 24 Ordering demand R Transaction determining time D3 Actual picking time d6 Headquarters transmission unit 12 Cashier input unit 21 Cashier transmission Unit 23 Cashier Output Unit 25 Pre-order Start Time Di Headquarters Billing Time D4

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Claims (1)

1249118 赘缝讀__圍 括有: 1.一種具有退貨機制之預購商品訂貨、系統,主要包 …-總部電腦’係包括一總部接收單元、—總部傳輸 單元、及一總部微處理器;以及 複數台收銀裝置,係設置於複數個門市中以供訂購 預購商品,且皆連線至該總部電腦,其中,每一收銀穿 置係被定義有-收銀識別碼,並包括—收銀輸人單元: 一收銀微處理器、一收銀傳輸單元、一收銀接收單元、 鲁 及一收銀輸出單元,其中·· 該收銀輸入單元,係於一預購訂貨時間輸入一筆由 消費者所提出用以訂購預購商品之訂貨需求,其包括該 預購商品之品號及數量; / 該收銀微處理器,係根據該筆訂貨需求以產生一門 市交易序號; 該收銀傳輸單元,係將該訂貨需求、及該門市交易 序號,併同該收銀識別碼以形成一交易需求並傳送至該 總部電腦; ^ _ 俾當該總部接收單元接收到該交易需求後,便由該 總部微處理器產生一總部交易序號,並透過該總部傳輸 單元將該總部交易序號傳送至該收銀接收單元,且該收 銀微處理器合併該交易需求、及該總部交易序號後,藉 由該收銀輸出單元加以輸出形成一預購憑證。 2·如申請專利範圍第1項所述之系統,其中,該總部 電腦係於一交易確定時間將該交易需求所訂購之預靖 16 1249118 商αρ及其對應之品號與數量轉換一 一她邱φ gg 士 頂蹲確定早,並於 〜邛出皁時間將該預購確定單傳送至— 進行出貨配送作業。 物&中心以 ―3·如申請專利範圍第2項所述之系统,其 確定時間係為該預購訂貨時間之翌曰零時。以父 4·如申請專利範圍第2項所述之系統, 箱 取貨時間係由消費者於提出該訂貨、需求二: 如Λ請專利範圍第4項所述之系統,Μ,_卩 匈係具有一指定取貨緩衝天數檔用以 =指定取貨緩衝天數,且該預麟訂貨二 疋取貨緩衝天數係為該預購商品之最早指定取貨時間。 6·如申請專利範圍第2項所述之系統,其中,該 訂貨時間及該交易確定時間之間,係定義有一退貨期 間’消費者係可於該退貨期間内取消該預購憑證上 購之預購商品。 7·如申請專利範圍第6項所述之系統,其中,該收銀 2入單元係供輸入該預購憑證之門市交易序號及總部 乂易序號以形成一退貨需求,並經由該收銀傳輸單元傳 运至該總部電腦來取消該預購憑證所對應之交易需求。 8·如申請專利範圍第2項所述之系統,其中,該總部 電腦係具有一物流進貨前置天數檔,用以記錄該物流中 心自該總部出單時間接收該預購確定單後、將該預購商 品配送至對應門市所需之作業天數。 17 1249118 主如申請專利範圍第8項所述之系统,其中,該交易 之間為該預購訂貨時間之翌曰零時,且該預購商品 *時間係晚於該總部出單時間加上該預購商品所 對應之物流進貨前置天數。 1〇·如申請專利範圍第8項所述之系統,其中,該 預購=ΠΠ之取貨時間係由消費者於提出該訂貨需求時 、併扣疋,且該總部出單時間係早於該指定之取貨時間 減去該預購商品所對應之物流進貨前置天數。1249118 quilting reading __ surrounded by: 1. A pre-ordered order with a return mechanism, system, main package...-headquarters computer' includes a headquarters receiving unit, a headquarters transmission unit, and a headquarters microprocessor; A plurality of cash register devices are installed in a plurality of stores for ordering pre-ordered products, and are connected to the headquarters computer, wherein each cash register is defined with a cash register identification code, and includes a cash register input unit. : a cash register microprocessor, a cash register transmission unit, a cash register receiving unit, a Lu and a cash register output unit, wherein the cash register input unit is input by a consumer for ordering pre-ordered goods at a pre-order time. The ordering requirement includes the item number and quantity of the pre-purchased item; / the cash-selling microprocessor is based on the ordering requirement to generate a market transaction serial number; the cash register transmission unit is the ordering demand, and the store transaction Serial number, and the cashier identification code to form a transaction demand and transmitted to the headquarters computer; ^ _ 俾 when the headquarters receiving unit After receiving the transaction demand, the headquarters microprocessor generates a headquarters transaction serial number, and transmits the headquarters transaction serial number to the cash receiving unit through the headquarters transmission unit, and the cash register microprocessor merges the transaction demand, and After the headquarters transaction number is serialized, the cash register output unit outputs the pre-purchase certificate. 2. The system of claim 1, wherein the headquarters computer converts the pre-jing 16 1249118 quotient α ρ and its corresponding article number and quantity ordered by the transaction demand at a transaction determining time. Qiu φ gg 士 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲 蹲The Center & Center has a system as described in item 2 of the patent application, and the time is determined to be zero after the pre-order time. According to the system described in Item 4 of the patent application scope, the picking time of the box is requested by the consumer, and the demand is as follows: For example, the system described in item 4 of the patent scope, Μ, _ 卩The system has a designated pick-up buffer number file for = the specified pick-up buffer days, and the pre-lining order pick-up buffering days is the earliest specified pick-up time of the pre-purchased item. 6. The system of claim 2, wherein between the order time and the determined time of the transaction, there is defined a return period during which the consumer can cancel the pre-purchase purchase of the pre-purchase voucher during the return period. commodity. 7. The system of claim 6, wherein the cashier 2 entry unit is for inputting the store transaction serial number and the headquarters trade number of the pre-purchase voucher to form a return request, and is transported via the cash register transmission unit. Go to the headquarters computer to cancel the transaction demand corresponding to the pre-purchase certificate. 8. The system of claim 2, wherein the headquarters computer system has a logistics feed front-end number file for recording, after the logistics center receives the pre-purchase order from the headquarters time, The number of working days required for pre-ordered goods to be delivered to the corresponding store. 17 1249118 The system of claim 8, wherein the transaction is between the time of the pre-order time and the pre-purchase item* time is later than the headquarters time of the order plus the pre-order The number of days before the arrival of the goods corresponding to the goods. 1. The system of claim 8, wherein the pre-purchase = pick-up time is deducted by the consumer when the order is requested, and the time of the headquarters is earlier than the The specified pick-up time minus the number of days before the purchase of the pre-purchased item.
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TWI625689B (en) * 2016-09-23 2018-06-01 全家便利商店股份有限公司 Sequence number generation system and serial number generation method

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI625689B (en) * 2016-09-23 2018-06-01 全家便利商店股份有限公司 Sequence number generation system and serial number generation method

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