TW201909603A - System, apparatus and method for managing communication of one or more computing devices - Google Patents

Abstract

Embodiments relate to methods, systems, and devices for managing voice communications of computing devices. The method includes receiving a first user identification and first specified time period for enabling voice communications on a first computing device for the first user identification. The method also includes associating a first unique identifier with the first computing device and first user identification. The method also includes configuring the first computing device to selectively receive incoming voice communications directed to the first unique identifier. The method also includes receiving a second user identification and second specified time period for enabling voice communications on the first computing device for the second user identification. The method also includes associating a second unique identifier with the first computing device and second user identification. The method also includes configuring the first computing device to selectively receive incoming voice communications directed to the second unique identifier.

Description

System, device and method for managing communication of one or more computing devices

This disclosure is generally about managing and / or verifying communications of computing devices, and more specifically, this disclosure is generally about managing one or more computing devices (and / or for one or more computing devices) voice and data Communication systems, devices and methods, the management including configuration, routing, pointing, control and / or verification.

Computing devices come in all shapes, sizes, configurations, and capabilities. Regarding mobile computing devices, mobile computing devices generally include wireless communication capabilities to enable users to continue voice communications (eg, phone calls), access the Internet to search for information, and others to send messages via email And / or social media networks to interact and conduct online shopping and other forms of e-commerce (among other features).

Mobile computing devices are generally capable of wireless communication in one or more of a number of ways. For example, a mobile computing device equipped with a subscriber identity module (or "SIM card") and having an activated phone number and a phone / voice service attached to the phone number may be able to perform voice communications (ie, phone calls). A mobile computing device equipped with a SIM card and having an enabled data service can also perform wireless data communication through a 3G network, a 4G network, a 4G LTE network, or the like. Today, most mobile computing devices available on the market can be configured to communicate through some, most, or all of these and other forms of wireless communications.

The popularity and widespread use of mobile computing devices today are largely due to the convenience and portability of such devices, enabling users to conduct wireless voice and data communications at almost any time and place. However, there may be situations that require efficient and effective configuration, management, control, verify, approve, authorize, authenticate, and / or verify (hereinafter referred to as ("Management") voice and / or data communications of one or more computing devices to provide convenience, improved privacy and security, reduce costs, prevent fraud, and / or improve the security of online transactions for each user of the computing device ( And other benefits). For example, the management of one or more computing devices may be required or motivated in some circumstances, and such management may include allowing several different users to use on a temporary, periodic, and / or intermittent basis A computing device.

As a more specific example, a hotelier may want to provide one or more hotel guests with a voice-enabled computing device (eg, a mobile smartphone) for use during their hotel stay. Due to the fact that a typical hotel stays for several days, each computing device may be used by hundreds or even thousands of different users during the life of the computing device. Although a hotel guest can experience the convenience and / or reduce roaming or long-distance costs by allowing others (for example, friends or contacts) to contact the hotel guest via the local phone number of the computing device, it is possible for the hotel guest to A telephone call is received that is intended for one or more previous hotel guests who are given the same computing device (ie, the same phone number). In order to prevent such unwanted calls to previous hotel guests and to protect the privacy of hotel guests, each time a hotel guest checks out and / or a new hotel guest checks in and is provided with a computing device, Hoteliers must then purchase / obtain new SIM cards with different phone numbers. However, such solutions are not only costly and time consuming for hoteliers. Similar problems may be encountered in other situations, such as employers providing short-term use rights of computing devices to employees, contractors, customers, partners, and so on.

There may be situations where certain communications of one or more computing devices (and / or through certain communications of the one or more computing devices) need to be verified and / or approved to prevent fraud and / or attacks ( For example, by automated programs or engines, viruses, hackers, and / or thieves) and improving online bookings, reservations, and / or other transactions (e.g., purchasing goods and / or services, sending other forms of Pay, use online coupons, make advance payments, etc.) security and / or reliability (among other features). For example, there may be situations where it is necessary or motivated to verify (or further verify) an online transaction request made by one or more computing devices, and such online transaction request verification may be included on the approval and / or processing line Perform a verification (and other steps) before purchasing, booking, booking, redemption, coupons, etc.

Therefore, this disclosure recognizes the need for an alternative, additional, and / or improved solution to manage voice and / or data communications of computing devices that are short-term, periodic, and / or intermittent Providing, assigning, and / or lending to different users, the management includes preventing unwanted calls from previous users who intend to call the computing device and / or protecting the privacy of the current user. In addition, this disclosure recognizes the need for an alternative, additional, and / or improved solution to verify and / or approve communications for one or more computing devices (and / or through communications with one or more computing devices) ), This communication includes online transactions.

This embodiment generally relates to and / or includes systems, subsystems, processors, devices, logic, and methods for solving conventional problems. These problems include those described above and more specifically in this disclosure, and more specifically In terms of embodiments, the embodiments are related to management (including configuration, routing, pointing, control, verification, and / or approval, hereinafter referred to as "manage, managing, management" according to the application) voice and data communication of one or more computing devices Systems, subsystems, processors, devices, logic and methods. This embodiment also generally relates to and / or includes systems, subsystems, processors, devices, logic, and methods for solving conventional problems. These problems include those described above and in this disclosure, and more Specifically, the embodiment relates to one or more operations related to verification (including check, comparison, confirmation, authentication, authorization, and / or verification, hereinafter referred to as “verify, verifying, verification” as applicable). Systems, subsystems, processors, devices, logic, and methods of device communication (including transactions).

In an exemplary embodiment, a method for managing voice communication is described. The method may include receiving a first user identification at a communication gateway server. The method may also include receiving a first designated time period at the communication gateway server, the first designated time period being used to allow a first computing device to communicate with the first user for voice communication. The method may further include associating a first unique identifier with the first user identification by the communication gateway server. The first unique identifier may also be associated with the first computing device. The method may further include configuring the first computing device through the communication gateway server to selectively or dynamically receive the incoming voice communication directed to the first unique identifier. For example, a computing device may provide the first unique identifier to the communication gateway server (for example, by entering keys of a phone or a full keypad, providing spoken words, or providing an image Method), the computing device initiates an incoming call to one of the main telephone numbers assigned to the communication gateway server, and upon receiving the first unique identifier, the communication gateway server may call the incoming call Point to the first unique identifier (eg, by establishing a voice communication channel such as a VoIP channel between the incoming voice call and the first computing device associated with the first unique identifier). The method may further include receiving a second user identification and a second specified time period at the communication gateway server, the second specified time period being used to allow the first computing device to recognize the voice of the second user. communication. For example, a first user who has been assigned the first computing device (which was associated with the first unique identifier) who has the first user identification may no longer be assigned or allowed to use the The first computing device, and now a second user (having the second user identification) may be assigned or allowed to use the same first computing device. The method may further include associating a second unique identifier with the first computing device and the second user identification by the communication gateway server. The method may further include configuring the first computing device through the communication gateway server to selectively receive incoming voice communications directed to the second unique identifier. As such, the first computing device previously assigned to the first user and receiving voice communication directed to the first unique identifier is now assigned to the second user and receiving directed to the Voice communication with the second unique identifier. The second unique identifier may be the same as or different from the first unique identifier. In an embodiment, the second unique identifier may be different from the unique identifier to prevent unwanted calls intended for the first user from reaching the second user.

In another exemplary embodiment, a method of managing voice communication is described. The method may include configuring a communication gateway server to receive an instruction for identifying a first user to create a first association. For example, the instruction may be sent by a processor, the communication gateway server itself, a computing device, a database, and / or an administrator. The method may further include configuring the communication gateway server to associate a first unique identifier with the first user identification according to the first association. The method may further include configuring the communication gateway server to receive a first incoming voice call to the communication gateway server after the first association. The method may further include configuring the communication gateway server to determine caller identification of one of the first incoming voice calls. The method may further include configuring the communication gateway server to receive a first input identifier for one of the first incoming voice calls. The method may further include configuring the communication gateway server to establish a voice communication channel, the voice communication channel connecting the first incoming voice call to a computing device associated with the first unique identifier. The method may further include configuring the communication gateway server to receive an instruction to remove the association identified by the first user. For example, a first user who has the first user identification may no longer be assigned or allowed to use the computing device. The method may further include configuring the communication gateway server to un-associate the first unique identifier with the first user identification. The method may further include configuring the communication gateway server to receive an instruction for identifying a first user to create a second association. For example, the first user (having the first user identification) may again be assigned or allowed to use a second computing device. The second computing device may be the same as or different from the computing device. The method may further include configuring the communication gateway server to associate a second unique identifier with the first identifier in accordance with the second association after the first unique identifier is canceled in association with the first user identifier. User identification is associated. The second unique identifier may be different from the first unique identifier. The method may further include configuring the communication gateway server to receive a second incoming voice call to the communication gateway server after the second association. The method may further include configuring the communication gateway server to determine caller identification of one of the second incoming voice calls. The method may further include configuring the communication gateway server to receive a second input identifier for one of the second incoming voice calls. In response to determining that the caller identification of the second incoming voice call matches the caller identification of the first incoming voice call, and the second input identifier of the second incoming voice call matches the first unique identifier The method may further include configuring the communication gateway server to prevent the second incoming voice call from being automatically connected to a computing device associated with the first unique identifier. For example, after the first user is assigned the second computing device (which is associated with the second unique identifier), another user (eg, the second user) may be assigned (with the second user) The first unique identifier is associated with the computing device. In this embodiment, once it is determined by the communication gateway server that the caller of the second incoming voice call has previously used the first unique identifier as the first input identifier to call the first user, the The communication gateway server will not allow the second incoming voice call to reach the second user of the computing device assigned (associated with the first unique identifier).

In another exemplary embodiment, a system for managing voice communication is described. The system may include a communication gateway server. The communication gateway server may be configured to receive one or more user identifications, the one or more user identifications including a first user identification. For example, the communication gateway server may receive the user identifications including the first user identification from a database, another processor, a computing device, a network, the cloud, and / or an administrator. The communication gateway server may also be configured to generate, select, search, retrieve and / or obtain each of the one or more user identifications (hereinafter referred to as "generate, generating, generation" as applicable) ”) A unique identifier including a first unique identifier identified by the first user. The generation of the first unique identifier may be based on the following: (i) the first unique identifier is not currently associated with any user identification (and has not been planned / arranged to be associated with any user identification), and / Or (ii) the first unique identifier has not previously been associated with any user identification during a specified period of time. Other unique identifiers can be generated in a similar manner. The communication gateway server may also be configured to associate, assign, link to, and / or assign the first unique identifier (hereinafter referred to as "associate, associating, association" as applicable) The first user identification (and / or creating a relationship or index between the first unique identifier and the first user identification). Other unique identifiers can also be associated with other user identities in a similar manner. The communication gateway server may also be configured to receive one or more incoming voice calls, and the one or more incoming voice calls include a first incoming voice call. For example, the one or more incoming voice calls including the first incoming voice call may be one or more phone calls to one or more major phone numbers, the one or more major phone numbers being assigned or configured Subscribe to and / or subscribe to the communication gateway server. The communication gateway server may also be configured to determine a caller identification of each received incoming voice call, which includes a caller identification of the first incoming voice call. For example, the caller identification may be a telephone number and / or name of one of the computing devices or callers who dialed the incoming voice call. The communication gateway server may also be configured to receive an input identifier for each received incoming voice call, which includes a first input identifier of the first incoming voice call. For example, the input identifier may be a series of numbers and / or characters input by the computing device making the incoming voice call through a keypad (eg, a virtual or physical telephone keypad). ). Alternatively or in addition, the input identifier may be a spoken word and / or image provided by the computing device dialing the incoming voice call. The communication gateway server may also be configured to establish a voice communication channel to connect the first incoming voice call to a first computing device associated with the first unique identifier. For example, the voice communication channel may be an Voice-over-IP (VoIP) channel, and the VoIP channel connects the incoming voice call from the computing device making the incoming voice call to the first Computing device. The voice communication channel to the first computing device may be established by the communication gateway server when: (i) the first input identifier received for the first incoming voice call matches the first unique identifier Identifier (now assigned to the first computing device), and (ii) one or more of the following applies: (a) the communication gateway server determines that the first unique identifier and the first user Before the identification is associated, the caller of the first incoming voice call identifies that the first unique identifier has not been previously called, and / or (b) the communication gateway server determines that the first incoming voice call is The caller identification involved establishing a previous voice communication channel via a second unique identifier, and the second unique identifier was associated with the first user identification when the previous voice communication channel was established. The second unique identifier may be the same as or different from the first unique identifier. In an embodiment, the second unique identifier may be different from the unique identifier.

In another exemplary embodiment, a method of managing voice communication is described. The method may include receiving one or more user identifications, which includes a first user identification. The method may further include generating a unique identifier for each of the one or more user identifications, including a first unique identifier of the first user identification. The first unique identifier may be generated based on the following: (i) the first unique identifier is not currently associated with any user identification, and / or (ii) the first unique identifier was previously Never associated with any user identification. The method may further include associating the first unique identifier with the first user identification. The method may further include receiving one or more incoming voice calls, which includes a first incoming voice call. The method may further include determining a caller identification of each received incoming voice call, which includes a caller identification of the first incoming voice call. The method may further include receiving an input identifier for each received incoming voice call, which includes a first input identifier of one of the first incoming voice calls. The method may further include establishing a voice communication channel to connect the first incoming voice call to a first computing device associated with the first unique identifier when: (i) for the first incoming voice The first input identifier received by the call matches the first unique identifier, and (ii) one or more of the following applies: (a) it has been determined that the first unique identifier and the first user Before the identification is associated, the caller identification of the first incoming voice call has not previously called the first unique identifier, and / or (b) it has been determined that the caller identification of the first incoming voice call involved A previous voice communication channel is established by a second unique identifier, and the second unique identifier is associated with the first user identification when the previous voice communication channel is established. The second unique identifier may be the same as or different from the first unique identifier. In an embodiment, the second unique identifier may be different from the unique identifier.

In another exemplary embodiment, a method of managing voice communication is described. The method may include receiving one or more user identifications at a communication gateway server, which includes a first user identification. The method may further include associating a unique identifier with each of the one or more user identifications by the communication gateway server, which includes associating a first unique identifier with the first user identification Link. The method may further include receiving one or more incoming voice calls through the communication gateway server, which includes a first incoming voice call. The method may further include determining, by the communication gateway server, a caller identification of each received incoming voice call, which includes a caller identification of the first incoming voice call. The method may further include receiving, by the communication gateway server, an input identifier for each received incoming voice call, which includes a first input identifier of the first incoming voice call. The method may further include establishing a voice communication channel through the communication gateway server to connect the first incoming voice call to a first computing device associated with the first unique identifier. Before determining that the first input identifier received for the first incoming voice call matches the first unique identifier and determining that the first unique identifier is associated with the first user identification When the caller of the first incoming voice call recognizes that the first unique identifier has not been previously called, the voice communication channel is established.

Embodiments will now be described with reference to the accompanying drawings, which form a part of the present disclosure and illustrate implementable embodiments. As used in the scope of this disclosure and the accompanying patent application, the terms "embodiment", "example embodiment", "exemplary embodiment" and "present embodiment" "Implementation" does not necessarily mean a single embodiment, although they may be so, and various embodiments can be easily combined and / or interchanged without departing from the scope or spirit of the embodiments. In addition, the terms used in the scope of this disclosure and the appended patent applications are only for the purpose of describing the embodiments, and are not intended to be limiting. In this regard, as used in this disclosure and the scope of the accompanying patent application, the term "in" may include "in" and "on" and the term "a (on) "a", "an" and "the" may include both singular and plural references. In addition, as used in the scope of this disclosure and the accompanying patent application, depending on the context, the term "by, from (by)" can also mean "from, from (from)". In addition, as used in the scope of this disclosure and the accompanying patent application, depending on the context, the term "if" may also mean "at, when" or "upon" . In addition, as used in the scope of this disclosure and the accompanying patent application, the term "and / or, and / or (and / or)" may refer to and cover any and all possible listings of one or more of the associated listed items. combination.

Mobile computing devices are generally capable of wireless communication in one or more of a number of ways. For example, when a mobile computing device is equipped with a subscriber identity module (or "SIM card") and the subscriber identity module has an activated phone number and a phone / voice service attached to the phone number, the mobile computing device may be able to Voice communication (that is, making / receiving or receiving telephone calls). When the mobile computing device is equipped with a SIM card with an enabled data service, the mobile computing device can also perform wireless data communication through a 3G network, a 4G network, a 4G LTE network, or the like. Today, most mobile computing devices available on the market can be configured to communicate through some, most, or all of these and other forms of wireless communications.

Given the popularity and widespread use of mobile computing devices today, it has been recognized that there may be situations that require efficient and effective configuration, management, pointing, routing, bridging, connection, forwarding, control, and / or authentication (hereinafter referred to as "management" ) Voice and / or data communications for one or more computing devices to provide convenience, improved privacy and security, reduce costs, prevent fraud and / or improve security and reliability (and other benefits) for each user of the computing device ). For example, there may be circumstances where it is desirable or motivated to allow several different users to use a computing device on a short-term, periodic, and / or intermittent basis.

As a non-limiting example, a hotelier may want to provide one or more hotel guests with a voice-capable computing device (eg, a mobile smartphone) for use by hotel guests during their hotel stay. Due to the fact that a typical hotel stays for several days, each computing device may be used by hundreds or even thousands of different users during the life of the computing device. Although a hotel guest can experience the convenience and / or reduce roaming or long-distance costs by allowing others (for example, friends or contacts) to contact the hotel guest via the local phone number of the computing device, it is possible for the hotel guest to A telephone call is received that is intended for one or more previous hotel guests who are given the same computing device (ie, the same phone number). In order to prevent such unwanted calls to previous hotel guests and to protect the privacy of hotel guests, each time a hotel guest checks out and / or a new hotel guest checks in and is provided with a computing device, Hoteliers must then purchase / obtain new SIM cards with different phone numbers. However, such solutions are not only costly and time consuming for hoteliers.

As another non-limiting example, a tour operator may want to provide value added convenience to its travel guests by providing computing devices to some or all of its travel guests during the travel itinerary. Such travel guests may also receive unwanted telephone calls intended for previous travel guests given the same computing device and / or phone number.

In yet another non-limiting example, an employer may want to provide computing devices to one or more of its employees, contractors, consultants, customers, partners, etc. on a short-term basis. Such individuals may also receive unwanted telephone calls intended to a previous user who is given the same computing device and / or phone number.

As a non-limiting example, where individuals or companies perform services related to renting or lending computing devices to customers on a short-term basis, customers may also receive previous calls intended to call the same computing devices and / or phone numbers Unwanted telephone calls from customers.

In yet another non-limiting example, in one or more of the examples described above and in this disclosure, hoteliers, tour operators, employers, individuals and / or companies may need or want to verify and / or Approve specific communications (and / or specific communications through one or more computing devices) to prevent fraud and / or attacks (e.g., by automated programs or engines, viruses, hackers, and / Or thieves), and improve the security and / or reliability (and other features) of communications. Communications may include requests for communications in the form of online reservations, reservations, and / or other transactions (eg, purchase of goods and / or services, remittance of other forms of payment, use of online coupons, payment of prepayments, etc.). For example, there may be situations where it is necessary or motivated to verify (or further verify) an online transaction made by one or more computing devices, and such online transactions may include online purchases, reservations, reservations, redemptions, Discount coupons, etc. (among other things).

Given the non-limiting examples described above and described in this disclosure, as well as other situations not described but contemplated in this disclosure, the need for an alternative, additional, and / or improved solution to manage computing devices has been recognized Voice and / or data communications, these computing devices are provided, assigned, rented, and / or loaned to different users on a regular, periodic, short-term and / or intermittent basis, the management includes preventing intent An unwanted call to a previous user of the computing device and / or protecting the privacy of the current user. In addition, this disclosure recognizes the need for an alternative, additional, and / or improved solution to verify and / or approve communications for one or more computing devices (and / or through communications with one or more computing devices) ), This communication includes online transactions.

This embodiment generally relates to and / or includes systems, subsystems, processors, devices, logic, and methods for solving conventional problems. These problems include those described above and more specifically in this disclosure, and more specifically In terms of embodiments, the embodiments relate to systems, subsystems, processors, devices, logic and methods for managing voice and / or data communications of one or more computing devices. This embodiment is generally related to and / or includes a system, subsystem, processor, device, logic, and method for verifying communication (including transactions) of one or more computing devices. Although the embodiments may be described in this disclosure as related to or used for voice communication and / or based on the restaurant industry, it should be understood that the embodiments may also be applicable and / or used in other environments, surroundings, situations (situation), circumstance and / or applications, including but not limited to data communications, social media, etc., without departing from the teachings of this disclosure. These embodiments are now described below with reference to the accompanying drawings, which form a part of this disclosure.

An embodiment of a system for managing voice communications of one or more computing devices (eg, system 100).

As an overview, an embodiment of a system (eg, system 100) used in managing voice communications for one or more computing devices is shown in FIGS. 1 and 2. A system (eg, system 100) may include one or more communication gateway servers (eg, processor 110) and / or verification servers (eg, processor 110), and / or the system is configurable or configured To communicate with the one or more communication gateway servers and / or authentication servers. As used in this disclosure, when applicable, "Communication Gateway Server (eg, processor 110)", "Communication Gateway Server", "Authentication Server (eg, processor 110)", "Authentication "Server", or "processor" references may also refer to, apply, and / or include "communication gateway server 110", "communication server", "communication server", " Authentication server 110 "," authentication server "," gateway server "," server "," processor 110 "," processor "," computing device ", or the like, and vice versa.

In an embodiment, the system (for example, the system 100) may also include one or more computing devices (for example, the computing devices 120a, 120b, 120c, and / or 120d shown in FIG. 1; Computing devices 120a, 120c and / or 120d). As used in this disclosure, when applicable, one or more of "Computing Device 120", "Computing Device", "Mobile Smartphone", "Mobile Phone" and / or Computing Device 120a, 120b, 120c, and 120d Multiple references may also refer to, apply, and / or include one or more of the computing devices 120, 120a, 120b, 120c, and / or 120d described in this disclosure and / or illustrated in the accompanying drawings. And vice versa, without departing from the teachings of this disclosure.

The system (eg, system 100) may also include one or more databases (eg, database 130 shown in FIGS. 1 and 2), one or more networks (eg, as shown in FIGs. 1 and 2) The illustrated network 140) and / or the cloud, and / or the system may be configured to communicate with the one or more databases, the one or more networks, and / or the cloud.

A system (eg, system 100) may also be configured to communicate with one or more telephone networks, telephone systems, telephone devices, and / or telephone operators (hereinafter collectively referred to as "telephone networks"). Each telephone network (e.g., telephone network 10) is operable to provide or assist in providing one or more of a plurality of telephone-related services, including but not limited to arriving and / or coming from a telephone (e.g., as depicted in FIG. 1 Device 20c), an Internet Protocol Voice ("VoIP") phone (e.g., devices 20a, 20b, 20d, 20e, 120a, 120b, 120c, and 120d shown in Figure 1; devices shown in Figure 2 120a, 120c, and 120d), computing devices (e.g., devices 20a, 20b, 20d, 20e, 120a, 120b, 120c, and 120d shown in Figure 1; devices 120a, 120c, and 120d shown in Figure 2) , Management, reception, connection, routing, redirection, redirection, voice communication (eg, phone call) of a communication gateway server (eg, processor 110) and or other telephone networks (eg, telephone network 10), Forwarding, bridging, etc. Example telephone networks (eg, telephone network 10) include, but are not limited to, providers provided by AT & T, Bell, T-Mobile, China Mobile, Vodafone, PCCW, Telstra, and the like.

An embodiment of a system (eg, system 100) may include (or not include) one or more of the elements described above and in this disclosure, may include additional elements, and may have different sequences, actions, combinations, and / or configurations To be formed and / or used, and / or one or more of the elements (and / or elements of the elements) may be combined into a single element or divided into two or more elements. Communication using technologies other than telephone networks and mobile or cellular networks is also contemplated in the embodiments without departing from the teachings of this disclosure. These systems (eg, system 100) and its components will now be further explained with reference to the accompanying drawings.

Computing device (for example, computing device 120).

As shown in at least FIGS. 1 and 2, the system (eg, the system 100) may include one or more computing devices (eg, the computing device 120). Each computing device (eg, computing device 120) may be any device, computing device, mobile computing device, VoIP phone, processor, controller, or the like, which may be configured or configured for information processing, voice, and / or Data communication, information capture (for example, capturing images through the image capture portion of a computing device, such as a camera; capturing voices through the voice capture portion of a computing device, such as a microphone; Capture location, such as GPS; capture biometrics via a biometric capture portion of a computing device, such as a fingerprint scanner) and / or any of the actions (and other actions) described above and in this disclosure.

Embodiments of a computing device (eg, computing device 120) may be configured or configured to have voice and / or data communication with one or more elements of a system (eg, system 100). For example, a computing device (eg, computing device 120) may be configured or configured to perform voice and voice over one or more networks (eg, network 140) and / or a telephone network (eg, telephone network 10). Data communication, such as via a SIM card or the like that is installed in a computing device (eg, computing device 120) via voice and / or data. Additionally or alternatively, a computing device (eg, computing device 120) may be configured or configured to perform voice and / or data communications via a data network and / or a local area network, such as a wireless local area network (WLAN) and / Or via other forms, such as Bluetooth, NFC and other forms of short or long range wireless signals. One or more of the foregoing communications may be an embodiment of a computing device (eg, computing device 120) with one or more communication gateway servers (eg, processor 110), one or more authentication servers (eg, Processor 110), one or more phones (eg, device 20c), one or more other computing devices (eg, computing device 20), one or more telephone networks (eg, telephone network 10), one or Multiple networks (e.g., network 140), one or more trusted third-party networks or systems (e.g., network 140) (such as a bank network or system, a clearing house, credit or debit card) (debit card) processing system or network, etc.) and / or the cloud.

In an embodiment, the computing device (for example, the computing device 120) may be any computing device such as an iPhone or Android device, which is issued by the employer to the employee for short-term use. The computing device (for example, the computing device 120) may also be any computing device such as an iPad or an Android tablet, and is issued by a university (or other educational institution) to students for short-term use. The computing device (for example, the computing device 120) may also be any computing device such as an iPhone or Android device, provided by the hotel operator to the hotel guest for use by the hotel guest during the hotel stay. The computing device (for example, the computing device 120) may also be any computing device such as an iPhone or Android device, and is leased to customers for use within a short period of time. Other example situations, applications, and uses have been envisioned without departing from the teachings of this disclosure. The embodiment shown in FIG. 1 to FIG. 5 can be applied to one or more of the example cases, applications, and uses described in the above and this disclosure, and can also be applied in other cases.

The computing device (eg, the computing device 120) may have an operating system installed, such as a version of the Android operating system, a version of the iOS operating system, etc. The operating system may be configured or configured to enable the computing device (eg, the computing device 120) ) The processor performs one or more of the actions described above and in this disclosure, in part or in whole, directly or indirectly. The computing device (for example, the computing device 120) may also include one or more software applications (for example, mobile applications, VoIP or other telephone applications, interface widgets, etc.) installed. When the computing device (for example, computing device When the processor of the 120) executes the software applications, the computing device (for example, the computing device 120) can partially or completely perform one or more of the actions described above and in the present disclosure, directly or indirectly. The computing device (eg, the computing device 120) may also be configured or configured to perform one or more of the actions described above and in this disclosure, directly or indirectly, partially or completely, via cloud computing or the like.

Communication gateway server (for example, processor 110).

As shown in at least FIGS. 1 and 2, the system (eg, the system 100) may include one or more communication gateway servers (eg, the processor 110). The communication gateway server (for example, the processor 110) may be any processor, device, computing device, server, communication server, gateway server, communication gateway server, controller, microprocessor, micro-controller Devices, microchips, semiconductor devices, or the like, which may be configured or configured for information processing, voice and / or data communication, and / or other actions (and other functions) described above and in this disclosure. The communication gateway server (for example, the processor 110) may also include a virtual machine, a processor, a computer, a node, an instance, a host, or a machine, which includes one in a networked computing environment, and / or the The communication gateway server can be part of the previous list. As used in this disclosure, such a network and / or cloud (eg, network 140 ') may be a collection of devices connected through communication channels that facilitate communication between devices and allow devices to share resources . Such resources can cover any type of resource used to run entities, including hardware (such as servers, clients, mainframe computers, networks, network storage, data sources, memory, central processing unit time , Scientific instruments, and other computing devices), as well as software, software licenses, available web services and other non-hardware resources, or a combination thereof. The network or cloud may include, but is not limited to, a computing grid system, a peer to peer system, a mesh-type system, a distributed computing environment, a cloud computing environment, and the like. Such a network or cloud may include hardware and software infrastructure configured to form a virtual organization that includes multiple resources that may be geographically dispersed. The network can also refer to a communication medium between multiple processes on the same device. As also referred to herein, a network element, node, or server can be a deployed device that executes programs running as a set of socket listeners, and can include software entities.

Embodiments of a communication gateway server (eg, processor 110) may be configured or configured to have voice and / or data communication with one or more elements of a system (eg, system 100). For example, a communication gateway server (e.g., processor 110) may be configured or configured to pass over one or more networks (e.g., network 140) and / or such as a 3G network, 4G network, 4G LTE Network, or a similar telephone network (eg, telephone network 10) for voice and / or data communications. Additionally or alternatively, a communication gateway server (eg, processor 110) may be configured or configured to perform voice and / or data communication via a data network and / or a local area network, such as a wireless local area network (WLAN ) And / or via other forms, such as Bluetooth, NFC and other forms of short or long range wireless signals. One or more of the foregoing communications may be between an embodiment of a communication gateway server (eg, processor 110) and one of: one or more computing devices (eg, computing device 120), a telephone (eg, device 20c), one or more other gateway servers (for example, processor 110), one or more telephone networks (for example, telephone network 10), and / or one or more networks (for example, network 140).

In an embodiment, a communication gateway server (eg, the processor 110) may be configured or configured to communicate via one or more telephone networks (eg, telephone network 10) and / or networks (eg, network 140), receiving one or more voice communications (eg, a phone call) to a phone number (eg, the main phone number 110 'shown in FIG. 1) from one or more phones and / or computing devices, the The phone number is assigned to, configured for a communication gateway server (eg, processor 110), and / or is subscribed by a communication gateway server (eg, processor 110). As an example, if the communication gateway server (for example, the processor 110) is assigned a primary phone number (for example, the primary phone number 110 '), the computing device 20a dials the primary phone number (for example, the primary phone number 110). ') Phone calls can follow the following signal paths: from signal 102a to signal 106. Similarly, a phone call dialed by the computing device 20b to a primary telephone number (e.g., primary telephone number 110 ') may follow the following signal paths: signal 102b to signal 106. Similarly, a telephone call dialed by telephone 20c to a primary telephone number (e.g., primary telephone number 110 ') may follow the following signal paths: signal 102c to signal 106. Similarly, a phone call dialed by the computing device 20d to a main phone number (e.g., the main phone number 110 ') may follow the following signal paths: signal 102d to signal 104 to signal 106. Similarly, a phone call dialed by the computing device 20e to a main phone number (e.g., the main phone number 110 ') may follow the following signal paths: signal 102e to signal 104 to signal 106. Similarly, a phone call dialed by the computing device 120a to a primary telephone number (e.g., primary telephone number 110 ') may follow the following signal paths: signal 102 to signal 106. It should be understood that the telephone calls dialed by or through the communication gateway server (eg, the processor 110) to any one or more of the aforementioned devices in this disclosure may follow A signal path opposite to the aforementioned signal path.

A communications gateway server (eg, the processor 110) may be configured or configured to perform one or more of a plurality of procedures, functions, and / or operations. In an embodiment, as shown in FIGS. 2 and 3, the communication gateway server (for example, the processor 110) may be configured or configured to perform an association / configuration procedure (for example, the association / configuration procedure 300). ) To enable a computing device (e.g., computing device 120a, 120b, 120c, and / or 120d) to communicate with a telephone (e.g., telephone 20c) and / or a computing device (e.g., computing device 20a, 20b, 20d, and / or 20e) ) For voice communication. As shown in FIG. 2 and FIG. 4, the communication gateway server (for example, the processor 110) can also be configured or configured to perform a pointing / connecting procedure (for example, the pointing / connecting procedure 400) for use in the computing device. (E.g., computing devices 120a, 120b, 120c, and / or 120d) establish a communication channel with a telephone (e.g., telephone 20c) and / or a computing device (e.g., computing devices 20a, 20b, 20d, and / or 20e), and Allow voice communication. As shown in FIG. 2 and FIG. 5, the communication gateway server (for example, the processor 110) can also be configured or configured to perform a de-association / de-configuration procedure (for example, de-association / de-configuration procedure 500). To unassociate any associated unique identifier (eg, first unique identifier) and / or user identification (eg, first user identification) from the computing device (eg, computing device 120). These procedures are described further below and in this disclosure.

Associated / Configured Program (for example, Associated / Configured Program 300).

As shown in at least FIG. 2 and FIG. 3, an embodiment of the communication gateway server (for example, the processor 110) may be configured or configured to perform an association / configuration procedure (for example, the association / configuration procedure 300). . An association / configuration program (eg, association / configuration program 300) may be performed to allow a computing device (eg, computing device 120a, 120b, 120c, and / or 120d) such as a telephone (eg, telephone 20c) and / or computing device (Eg, the computing devices 20a, 20b, 20d, and / or 20e) perform voice communication. The association / configuration program (eg, the association / configuration program 300) will be described further below in this disclosure.

(i) Receive a user identification (eg, action 302).

The association / configuration program (eg, the association / configuration program 300) may include receiving one or more user identifications (eg, use as illustrated in FIG. 2) by a communication gateway server (eg, the processor 110). Person identification 30) (eg, action 302). The user identification (for example, the first user identification 30) may be information for identifying a user (for example, the first user), and the user will receive a computing device (for example, as shown in FIG. 2) First computing device 120a).

For example, in one case, a hotel operator provides a computing device (for example, the first computing device 120a) to a hotel guest for short-term use during the stay of the hotel guest at the hotel, and the user identifies (for example, the first use 30) may include, but is not limited to, the full name of the hotel guest; the birth date of the hotel guest; the passport number of the hotel guest; the driver's license number of the hotel guest; the credit card number of the hotel guest; the hotel account number of the hotel guest; generated to the hotel Guest account number; Hotel guest's airline feedback account number; Hotel guest's email address; Hotel guest's social media name or username (handle); Hotel guest's residential address; Previously provided, assigned, and / Or a history of previous computing devices, user identification and / or unique identifiers associated with hotel guests; previous accommodation history at the hotel and / or affiliated hotels, etc. The user identification (eg, the first user identification 30) may also include one or more of the above information of one or more travellers. In one embodiment, the user identification (eg, the user identification 30) may include a plurality of the aforementioned information items, such as the full name of the hotel guest and the birth date of the hotel guest; the full name of the hotel guest and the hotel feedback account number; and Other combinations.

As another example, in one case, the employer provides a computing device (eg, the first computing device 120a) to an employee, affiliate employee, contractor, customer, etc. for short-term use, and the user identifies (eg, the first A user identification 30) may include, but is not limited to, the person's full name; the person's date of birth; the person's passport number; the person's driver's license number; the person's credit card number; the person's employee / supplier / customer Number; the person's email address; the person's social media name or user name; the person's residential or business address; the computing device, user previously provided to, assigned to, and / or associated with the person Identification and / or unique identifier history, etc. In one embodiment, the user identification (eg, the user identification 30) may include a plurality of the aforementioned information items, such as the full name of the person, the date of birth of the person, and the previous history of the provided computing device; the full name of the person And personnel's employee / vendor / customer numbers; and other combinations.

The user identification (for example, the first user identification 30) of each user (for example, the first user) may receive the user identification (for example, the first use) at a communication gateway server (for example, the processor 110) The user identification 30) is stored in a database (eg, database 130) before and / or after.

(ii) Generate a unique identifier (eg, action 304).

As shown in FIG. 2 and FIG. 3, the association / configuration procedure (for example, the association / configuration procedure 300) may include identifying each of the received users by a communication gateway server (for example, the processor 110). This is generated, selected, assigned, and / or associated (hereinafter referred to as "generated") by a unique identifier. For example, the association / configuration program (eg, the association / configuration program 300) may include generating a first unique identifier for the first user identification 30 (eg, action 304).

The unique identifier (for example, the first unique identifier) may be generated by the generator (for example, the generator 110a as shown in FIG. 2) and / or the communication gateway server (for example, the processor 110) in the embodiment. To another element or functionality. The generator (eg, the generator 110a) may include a communication gateway server (eg, the processor 110), a virtual machine, a processor, a computer, a computing device, a node, an entity, a host, and / or a network computing environment. The machine, or the generator, can be part of the previous list. The generator (for example, the generator 110a) may also be one of the functionalities of the communication gateway server (for example, the processor 110).

As used in this disclosure, a unique identifier (eg, a first identifier) generated by a user identification (eg, a first user identification) and a computing device (eg, the first computing device 120a to be provided to a first user) A unique identifier) can be any identifier, including a series of numbers and / or characters, a spoken word, an image, and / or an action, and the identifier can be a phone (eg, device 20c), other computing device ( For example, the computing device 20a, 20b, 20d, 20e) and / or a communication gateway server (eg, the processor 110) use or execute thereon to initiate, point to, and / or interact with the computing device (eg, the first A computing device 120a) performs voice communication (eg, a telephone call). In an embodiment, each unique identifier (eg, the first unique identifier) may be partially or completely randomly generated, and such random generation of each unique identifier (eg, the first unique identifier) may be based on one or Multiple conditions, as will be described further in this disclosure. In another embodiment, the unique identifier (eg, the first unique identifier) may be a spoken word. In another embodiment, the unique identifier (eg, the first unique identifier) may be an image, a symbol, and / or a code (eg, a QR code, a barcode, a user photo, etc.).

In an embodiment, the generation of the unique identifier (eg, the first unique identifier) may be performed in a manner such that it is currently associated with other user identifications and / or planned / arranged to be associated with other user identifications Some or all of the unique identifiers are excluded or not considered (eg, filter 34 as shown in FIG. 2). That is, the unique identifier (eg, the first unique identifier) may be generated based on the unique identifier (eg, the first unique identifier) not currently associated with (and / or unplanned / arranged to be associated with) any The user identifies an inspection (eg, filter 34) associated with the inspection by another component of the generator (eg, generator 110a) and / or a communication gateway server (eg, processor 110) or Functionality.

Additionally or alternatively, the generation of a unique identifier (eg, a first unique identifier) can be performed in a manner that has been associated with other user identifications during a specified period of time and / or is currently planned / arranged to Some or all of the unique identifiers associated with any user identification are excluded or ignored (eg, filter 32). The specified time period can be any time period, such as within the previous month, within the first six months, within the previous year, within the previous two years, or all time periods (eg, back to the repository (eg, repository 130) storage The earliest time and / or the earliest time that can be searched by a communications gateway server (eg, processor 110).

Other additional or alternative conditions and / or requirements for each unique identifier are also contemplated in this disclosure. For example, the generation of a unique identifier (e.g., a first unique identifier) can be performed in a manner such that it has previously been associated with and / or is currently planned / arranged to be associated with being received within a specified period of time Some or all of the unique identifier of the user (eg, the first user) of the user of the computing device (eg, the first user) and / or the user (eg, the first user identification 30) of the user (eg, the first user) Excluded or disregarded. Additionally or alternatively, the generation of a unique identifier (eg, a first unique identifier) can be performed in a manner such that it only includes or takes into account the previous (and / or planned / arranged) ) The user (eg, the first user) who is about to receive the computing device and / or the user identification (eg, the first user identification 30) associated with that user (eg, the first user) or All unique identifiers. Additionally or alternatively, the generation of a unique identifier (eg, a first unique identifier) may be performed in a manner such that it only includes (or excludes) or takes into account (or does not take into account) the previous and (and / Or are currently planned / arranged to have some or all unique identifiers associated with a specific type of user or user identification, such as those with the same or different employers, with the same Or different cities / countries of residence, people with the same or different nationalities, etc.

Each generated unique identifier (eg, the first unique identifier) may be stored in a database (eg, database 130). In addition, the conditions and / or requirements applied to generate each unique identifier (eg, the first unique identifier) may also be stored in a database (eg, database 130).

(iii) associate the unique identifier with the user identification (eg, action 306).

As shown in FIG. 2 and FIG. 3, the association / configuration program (for example, the association / configuration program 300) may include each of the unique identifiers generated by the communication gateway server (for example, the processor 110). Associated with the received user identification. For example, the association / configuration program (eg, the association / configuration program 300) may include associating the generated first unique identifier with the first user identification 30 of the first user (eg, action 306).

Associating a unique identifier (for example, the first unique identifier) with a user identifier (for example, the first user identifier 30) can be performed by the correlator / configurator (for example, as shown in FIG. 2) in the embodiment. Correlator / Configurator 110b). Associated / Configurator (eg, Associated / Configurator 110b) may include a communication gateway server (eg, processor 110), virtual machine, processor, computer, node, entity, host, and / or The machine in the network computing environment, or the correlator / configurator can be part of the previously listed. The correlator / configurator (eg, the correlator / configurator 110b) may also be one of the functionalities of the communication gateway server (eg, the processor 110).

Each association of the unique identifier (eg, the first unique identifier) and the user identification (eg, the first user identification 30) may be stored in a database (eg, the database 130).

The association / configuration program (for example, the association / configuration program 300) may also include the use of an association / configuration device (for example, the association / configuration device 110b) and / or a communication gateway server (for example, a processor 110) another element or functionality to associate each of the generated unique identifiers with a computing device (eg, computing device 120). For example, the association / configuration program (eg, the association / configuration program 300) may include associating a first unique identifier with a first computing device (eg, the first computing device 120a). The association of the unique identifier (eg, the first unique identifier) with the computing device (eg, the first computing device 120a) may be performed by the correlator / configurator (eg, the correlator / configurator 110b) in the embodiment, and And / or another element or functionality of the communication gateway server (eg, the processor 110). In addition, each association of the unique identifier (eg, the first unique identifier) with the computing device (eg, the first computing device 120a) may be stored in a database (eg, the database 130).

The association / configuration program (for example, the association / configuration program 300) may also include the use of an association / configuration device (for example, the association / configuration device 110b) and / or a communication gateway server (for example, a processor 110) another element or functionality to associate each of the received user identifications with a computing device (eg, computing device 120). For example, the association / configuration program (eg, the association / configuration program 300) may include associating the first user identification 30 with a first computing device (eg, the first computing device 120a). The association of the user identification (eg, the first user identification 30) with the computing device (eg, the first computing device 120a) may be performed by the correlator / configurator (eg, the correlator / configurator 110b) in the embodiment. And / or another element or functionality of the communication gateway server (eg, the processor 110). In addition, each association of the user identification (eg, the first user identification 30) and the computing device (eg, the first computing device 120a) may be stored in a database (eg, the database 130).

The association / configuration program (for example, the association / configuration program 300) may also include the use of an association / configuration device (for example, the association / configuration device 110b) and / or a communication gateway server (for example, a processor 110) another element or functionality to configure each of a computing device (eg, computing device 120). For example, the association / configuration program (eg, the association / configuration program 300) may include configuring the first computing device 120a (eg, action 308). Such configurations may include, but are not limited to, configuring a computing device (eg, the first computing device 120a) to receive communications (eg, voice communications) directed to a unique identifier (eg, a first unique identifier). For example, the configuration of the computing device (eg, the first computing device 120a) may include providing, assigning, loading, installing, and / or storing the generated unique identifier (eg, the first unique identifier) to the computing device (eg, A first computing device 120a) and a computing device (eg, the first computing device 120a) configured to receive a communication (eg, a voice communication) directed to a unique identifier (eg, the first unique identifier). The configuration may also include assigning a user identification (eg, the first user identification 30) to a computing device (eg, the first computing device 120a). The configuration of the computing device (for example, the first computing device 120a) can be configured by the correlator / configurator (for example, the correlator / configurator 110b shown in FIG. 2) and / or the communication gateway server (Eg, the processor 110) by another element or functionality.

As a non-limiting example, the computing device (for example, the first computing device 120a) may have a software application such as a VoIP application or functionality, or functionality installed therein (or via cloud computing), or the like. The configuration of the computing device (eg, the first computing device 120a) may include providing, assigning, loading, installing, and / or storing a unique identifier (eg, the first unique identifier) to a VoIP application or functionality, and configuring the VoIP An application or functionality to receive voice communications directed to a unique identifier (eg, a first unique identifier).

Point / connect program (for example, point / connect program 400).

As shown in FIG. 2 and FIG. 4, an embodiment of the communication gateway server (for example, the processor 110) may be configured or configured to perform a pointing / connection procedure (for example, the pointing / connection procedure 400). The pointing / connecting program (eg, the pointing / connecting program 400) may be such as via a pointing / connector (eg, the pointing / connector 110c as shown in FIG. 2) and / or a communication gateway server (eg, Processor 110) by another element or functionality to allow the pointing, bridging, forwarding, and / or connection of a voice communication (eg, telephone call) from a telephone (eg, telephone 20c) and / An OR computing device (eg, computing devices 20a, 20b, 20d, and / or 20e) is initiated to a computing device (eg, first computing device 120a and / or computing devices 120b, 120c, and / or 120d). The directing, bridging, forwarding, and / or connection of such voice communication can be performed by establishing a communication channel, such as a voice communication channel. The director / connector (eg, the director / connector 110c) may include a communication gateway server (eg, the processor 110), a virtual machine, a processor, a computer, a node, an entity, a host, and / or computing in a network The machine in the environment, or the pointer / connector can be part of the previously listed. The director / connector (for example, the director / connector 110c) may also be one of the functions of the communication gateway server (for example, the processor 110).

The pointing / connecting program (eg, the pointing / connecting program 400) will be further described below and in this disclosure.

(i) Provide a unique identifier to others (eg, action 402).

After completing the association / configuration procedure (eg, the association / configuration procedure 300) of the computing device (eg, the first computing device 120a), the user is identified (eg, the first user identification) and / or the computing device ( For example, the first generated unique identifier (eg, the first unique identifier) associated with the first computing device 120a) may be provided to others, such as friends, contacts, and / or may need to be passed through the computing device (eg, the first computing The device 120a) someone else in voice communication with a user (eg, a first user).

(ii) receiving a communication from a telephone or computing device (eg, act 404).

As described above and in this disclosure, once a computing device (eg, the first computing device 120a) is configured to receive a voice communication (eg, a phone call) directed to a unique identifier (eg, the first unique identifier), This may be by phone (eg, devices 20a, 20b, 20c, 20d, and / or 20e as shown in FIGS. 1 and 2) or computing devices (eg, computing devices 20a, 20b, 20d, 20e, 120b, 120c, and And / or 120d) initiate a voice communication to a computing device (eg, the first computing device 120a or the computing devices 120b, 120c, and / or 120d). For example, a telephone (e.g., device 20c) or a computing device (e.g., computing devices 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) can dial out a gateway server (e.g., processor 110) The primary telephone number (eg, primary telephone number 110 '), as described above and in this disclosure. Once dialed to a primary telephone number (eg, primary telephone number 110 '), a pointer / connector (eg, pointer / connector 110c) and / or another component of a gateway server (eg, processor 110) Or functionality may receive voice communications (eg, phone calls) from a telephone (eg, device 20c) or a computing device (eg, computing devices 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d).

(iii) Receive an input identifier (eg, action 406).

In an embodiment, once a voice communication (eg, a phone call) is received, the pointer / connector (eg, the pointer / connector 110c) and / or the communication gateway server (eg, the processor 110) An element or functionality is configurable or configured to request or prompt a phone (eg, device 20c) or computing device (eg, computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) to provide an input identifier (For example, the first input identifier).

As used in this disclosure, a telephone (eg, device 20c) or a computing device (eg, computing devices 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) may be provided or provided to a pointer / connector (E.g., pointer / connector 110c) and / or another element or functional input identifier (e.g., first input identifier) of a communications gateway server (e.g., processor 110) can be any identifier , Including a series of numbers and / or characters and / or spoken words. For example, another element or functionality of a pointing device / connector (eg, pointing device / connector 110c) and / or a communication gateway server (eg, processor 110) can be configured or configured to allow a telephone ( For example, device 20c) or computing device (eg, computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) by pressing a phone (eg, device 20c) or computing device (eg, computing device 20a, 20b) , 20d, 20e, 120b, 120c, and / or 120d) virtual or physical keypad or keyboard keys to provide input identifiers. Additionally or alternatively, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) can be configured or configured to allow Phone (eg, device 20c) or computing device (eg, computing devices 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) by dictation (eg, voice or speech recognition, interactive voice response (Interactive voice response (IVR) technology, etc.) to provide input identifiers. Additionally or alternatively, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) can be configured or configured to allow Phones (e.g., device 20c) or computing devices (e.g., computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) provide images, codes (e.g. QR Codes), symbols, etc. to provide an input identifier (eg, signal 108d as shown in FIG. 2). Such input identifiers may be provided in the form of images, codes, symbols, etc. before and / or during the call (for example, signal 108d as shown in FIG. 2).

Upon receiving an input identifier from a telephone (eg, device 20c) or a computing device (eg, computing devices 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d), a pointer / connector (eg, a pointer) / Connector 110c) and / or another element or functionality of the communication gateway server (eg, processor 110) may be configured or configured to perform one or more operations, including those described below and in this disclosure .

(iv) Determine caller identification (eg, action 408).

In an embodiment, another element or functionality of the pointer / connector (eg, the pointer / connector 110c) and / or the communication gateway server (eg, the processor 110) may be configured to determine the relevant received Information about voice communications (e.g., incoming voice calls), including phones (e.g., device 20c) or computing devices (e.g., computing devices 20a, 20b, 20d, 20e, 120b, 120c and / or 120d) caller identification (eg, phone number, caller name, etc.).

Caller identification of a phone (eg, device 20c) or computing device (eg, computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) upon determining that a voice communication (eg, incoming voice call) originated , Another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) can be configured or configured to store the caller identification and The received input identifier, such as in a database (eg, database 130). Another element or functionality of the director / connector (eg, the director / connector 110c) and / or the communication gateway server (eg, the processor 110) may also be configured or configured to identify the caller to Receive an input identifier association and store the association, such as in a database (eg, database 130).

(v) Search for a unique identifier that matches the input identifier (eg, action 410).

In an embodiment, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) may also be configured or configured to A determination is made as to whether the received input identifier (eg, the first input identifier) matches a unique identifier (eg, the first unique identifier). While this judgment is in progress, another element or functionality of the pointer / connector (eg, the pointer / connector 110c) and / or the communication gateway server (eg, the processor 110) may limit the judgment to a certain Some unique identifiers, that is, searching based on only some unique identifiers.

For example, another element or functionality of the director / connector (eg, the pointer / connector 110c) and / or the communication gateway server (eg, the processor 110) may be based on a unique identification currently associated with it To determine whether the received input identifier (for example, the first input identifier) matches a unique identifier (for example, the first unique identifier). The currently associated unique identifiers are the current Those unique identifiers associated with (and / or not yet disassociated with) a user identification and / or computing device. In this example, the determination may exclude or disregard those unique identifiers that have never been associated with a user identification and / or computing device. In addition, the determination may exclude or disregard those unique identifiers that have previously been but are not currently associated with a user identification and / or computing device.

Additionally or alternatively, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) may be based on previously associated The unique identifier is used to determine whether the received input identifier (for example, the first input identifier) matches a unique identifier (for example, the first unique identifier). For example, the determination may be based on those unique identifiers previously associated with (and / or not yet unassociated with) a user identification and / or computing device. In this example, the determination may exclude or disregard those unique identifiers that have never been associated with a user identification and / or computing device.

Additionally or alternatively, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) may be based on the originating voice communication. A caller (e.g., device 20c) or a computing device (e.g., computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d) to identify a caller on a received input identifier (e.g., first Determine whether the input identifier) matches a unique identifier (for example, the first unique identifier).

For example, when a pointing device / connector (eg, pointing device / connector 110c) and / or another component or functionality of a communication gateway server (eg, processor 110) determines a voice communication (eg, an incoming call) Or current voice call) The caller identification has not previously called the unique identifier (eg, the first unique identifier) before the unique identifier (eg, the first unique identifier) is associated with the user identification (eg, the first user identification) A unique identifier), another element or functionality of the director / connector (eg, the pointer / connector 110c) and / or the communication gateway server (eg, the processor 110) can determine a match .

As another example, the determination may be based on those callers who have identified an input identifier and / or a unique identifier that is currently associated or previously associated with the caller of the external caller (that is, the caller identified the previously provided Input identifier). In other words, the determination may be based on a history of those input identifiers and / or unique identifiers that the external caller (ie, caller identification identified in the incoming voice call) has previously called. In this example, if the external caller (that is, the caller identification identified in the incoming voice call) has previously called the first unique identifier by providing a first unique identifier as the input identifier. (Eg, a first unique identifier associated with a first user identification), a pointer / connector (eg, pointer / connector 110c), and / or a gateway server (eg, processor 110) Another element or functionality would then associate his input identifier (ie, the first unique identifier) with the call identification of the external caller. In a subsequent call initiated by the same caller identification, if the input identifier entered by the caller is the first unique identifier, but the first user identification (previously associated with the first unique identifier) has been associated with The first unique identifier is unassociated and is now associated with a second unique identifier (different from the first unique identifier), a pointer / connector (eg, pointer / connector 110c), and / or a communication gateway Another element or functionality of the server (eg, the processor 110) may be considered as the input identifier matching the second unique identifier, and / or continuing between the incoming voice call and the computing device associated with the second unique identifier. Establish a voice communication channel.

(vi) Establish a voice communication channel (eg, action 414).

In an embodiment, another element or functionality of the pointing device / connector (eg, pointing device / connector 110c) and / or the communication gateway server (eg, processor 110) is configurable or configured to be based on Above or one or more of the conditions described in this disclosure are provided by a telephone (eg, device 20c) or a computing device (eg, computing device 20a, 20b, 20d, 20e, 120b, 120c, and / or 120d ) An associated computing device (e.g., No. 1) of the initial voice communication (e.g., incoming voice call) with a unique identifier (e.g., first unique identifier) and / or user identification (e.g., first user identification) A voice communication channel is established between a computing device 120a). A voice communication channel established by another component or functionality of a pointing device / connector (eg, pointing device / connector 110c) and / or a communication gateway server (eg, processor 110) may be the one in the embodiment. One VoIP channel.

Cancel the association / unconfiguration procedure (for example, the association / unconfiguration procedure 500).

As shown in at least FIG. 5, an embodiment of the communication gateway server (eg, the processor 110) may be configured or configured to perform a de-association / de-configuration procedure (eg, de-association / de-configuration procedure 500). ). A de-association / de-configuration procedure (eg, un-association / de-configuration procedure 500) may be performed to reset, un-associate, and / or un-configure a computing device (eg, computing devices 120a, 120b, 120c, and / Or 120d), and / or deactivating a computing device (e.g., computing devices 120a, 120b, 120c, and / or 120d) to disable voice communication, such as with a telephone (e.g., device 20c) and / or a computing device (e.g. The computing devices 20a, 20b, 20d and / or 20e) perform voice communication. De-association / de-configuration procedures (eg, de-association / de-configuration procedure 500) will be described further below in this disclosure.

(i) Initiate de-association / de-provisioning (eg, act 502).

De-associating / un-configuring procedures (eg, un-associating / un-configuring procedures 500) may include initial un-association / de-configuration (eg, action 502). The initiation may include receiving a command by a communication gateway server (eg, processor 110) to reset, unlink, unconfigure, and / or disable a computing device (eg, computing device 120) (eg, , Action 502). Such commands may be received directly by the user (eg, if the user loses the computing device (eg, computing device 120), etc.), directly by the administrator (eg, if the user loses the computing device (eg, computing device 120) ), Or any other reason why a manager needs to terminate the voice communication capabilities of a computing device (eg, computing device 120), based on pre-arranged actions (eg, in the case of a hotel guest, once they arrive at the hotel guest to arrange a check-out Time, etc.), based on the occurrence of the event (for example, in the case of a school or university, once the student is removed as a registered student; in the case of a hotel, once the hotel guest checks out early, checks out as scheduled, and loses the computing device (E.g., computing device 120), etc.) and / or otherwise.

For example, in one case, a hotel provides a computing device (e.g., computing device 120) to a hotel guest for use during a hotel stay. The cancellation / association of the computing device (e.g., computing device 120) can be borrowed Initiated by a communication gateway server (eg, processor 110) based on a hotel guest's scheduled check-out date and time. The scheduled check-out date and time may be specified, for example, in a database (eg, database 130), a gateway server (eg, processor 110), and / or a computer system of a hotel. Alternatively, the de-association / de-configuration procedure of the computing device (eg, the computing device 120) may be based on a program provided by a manager (eg, a hotel employee) or initiated to a communication gateway server (eg, the processor 110). Orders start on the order, such as once any hotel charges have been paid or settled by hotel guests at check-out. Alternatively, the de-association / de-provisioning procedure of a computing device (eg, computing device 120) may be initiated by a communication gateway server (eg, processor 110), which is initiated once a hotel guest places the computing device (eg, Computing device 120) on a dedicated docking / charging station in the guest room of the hotel, leaving the hotel room of the guest of the hotel (eg, after pulling out the hotel key card, etc.) and / or a specific date and time period (expiry) It happens from time to time.

As another example, in one case, an employer provides a computing device (eg, computing device 120) to employees for short-term use. The cancellation / association of the computing device (eg, computing device 120) can be performed through a communication gateway. The server (eg, the processor 110) starts based on the scheduled date and time. The scheduled date and time may be specified, for example, in a database (eg, database 130), a gateway server (eg, processor 110), and / or an employer's computer system. Alternatively, the de-association / de-provisioning procedure of the computing device (eg, the computing device 120) may be based on or provided to a communications gateway server (eg, the processor 110) by a manager (eg, the employer's IT team) or initiated ), Such as providing or initiating once the employee's status changes. Alternatively, the de-association / de-provisioning process of a computing device (eg, computing device 120) may be initiated by a communication gateway server (eg, processor 110), which is initiated once an employee places a computing device (eg, The computing device 120) occurs at a dedicated docking / charging station in the employee's office and / or at a specific date and time period.

Each user (eg, first user), computing device (eg, computing device 120), a unique identifier, a user identification, and / or an associated unassociation / deprovisioning procedure for one or more of these The specified start date and time can be stored in a database (eg, database 130).

(ii) Perform a de-association / de-configuration procedure (eg, act 504).

As shown in FIG. 2 and FIG. 5, canceling the association / de-configuration procedure (for example, the de-association / de-configuration procedure 500) may include using a communication gateway server (for example, the processor 110) to uniquely identify A user identification is disassociated. For example, unassociating / unconfiguring procedures (eg, unassociating / unconfiguring procedures 500) may include unassociating a first unique identifier with a first user identification 30 of a first user (eg, an action 504).

The association between the unique identifier (for example, the first unique identifier) and the user identification (for example, the first user identification 30) can be performed by the uncorrelator / unconfigurator (not shown), Link / configurator (eg, the associated link / configurator 110b shown in FIG. 2) and / or another element or functionality of the communication gateway server (eg, the processor 110). The de-associator / de-configurator may include a communication gateway server (eg, processor 110), a virtual machine, processor, computer, node, entity, host, and / or machine in a networked computing environment, or the The unassociator / unconfigurator can be part of the previous list. The de-associator / de-configurator can also be one of the functionalities of a communication gateway server (eg, processor 110).

The unique identifier (eg, the first unique identifier) associated with each cancellation of the user identification (eg, the first user identification 30) may be stored in a database (eg, database 130).

De-association / de-configuration procedure (eg, de-association / de-configuration procedure 500) may also include other components by disassociating / de-configuring and / or a gateway server (eg, processor 110). Or functionality, to associate each of the unique identifiers with a computing device (eg, computing device 120). For example, unassociating / unconfiguring a program (eg, unassociating / unconfiguring program 500) may include unassociating a first unique identifier with a first computing device (eg, first computing device 120a). The unique identifier (for example, the first unique identifier) associated with the cancellation of the computing device (for example, the first computing device 120a) may be canceled by the uncorrelator / unconfigurer, the correlator / configurator (for example, , Another component or functionality of the correlator / configurator 110b) and / or the communication gateway server (eg, the processor 110). In addition, a unique identifier (eg, the first unique identifier) associated with each cancellation of a computing device (eg, the first computing device 120a) may be stored in a database (eg, database 130).

De-association / de-configuration procedure (eg, de-association / de-configuration procedure 500) may also include other components by disassociating / de-configuring and / or a gateway server (eg, processor 110). Or functionality to associate each of the user identifications with a computing device (eg, computing device 120). For example, unassociating / unconfiguring a program (eg, unassociating / unconfiguring program 500) may include unassociating a first user identification 30 with a first computing device (eg, first computing device 120a). . The association between the user identification (for example, the first user identification 30) and the cancellation of the computing device (for example, the first computing device 120a) may be performed by the uncorrelator / unconfigurator, the correlator / configurator ( For example, another component or functionality of the correlator / configurator 110b) and / or the communication gateway server (eg, the processor 110). In addition, a user identification (eg, the first user identification 30) and each cancellation of a computing device (eg, the first computing device 120a) may be stored in a database (eg, database 130).

De-association / de-configuration procedure (eg, de-association / de-configuration procedure 500) may also include other components by disassociating / de-configuring and / or a gateway server (eg, processor 110). Or functionality to unconfigure each of the computing devices (eg, the computing device 120). For example, unassociating / unconfiguring the program (eg, unassociating / unconfiguring the program 500) may include unconfiguring the first computing device 120a (eg, action 506). Such unconfiguration may include, but is not limited to, unconfiguring a computing device (eg, the first computing device 120a) to no longer receive communications (eg, voice communications) directed to a unique identifier (eg, the first unique identifier). . For example, the unconfiguration of a computing device (eg, the first computing device 120a) may include removing from the computing device (eg, the first computing device 120a), un-assigning, uninstalling, and / or deleting A unique identifier (e.g., a first unique identifier), and a computing device (e.g., the first computing device 120a) configured to no longer receive communications directed to a unique identifier (e.g., the first unique identifier) (e.g., Voice communication). The unconfiguration may also include unassigning a user identification (eg, the first user identification 30) from the computing device (eg, the first computing device 120a). The unconfiguration of the computing device (for example, the first computing device 120a) can be performed by the uncorrelator / unconfigurator, the correlator / configurator (for example, the correlator / configurator shown in FIG. 2) in the embodiment. 110b) and / or another element or functionality of the communication gateway server (eg, the processor 110).

As a non-limiting example, the computing device (for example, the first computing device 120a) may have a software application such as a VoIP application or functionality, or functionality installed therein (or via cloud computing), or the like. De-provisioning of the computing device (eg, the first computing device 120a) may include removing, unassigning, uninstalling, and / or deleting a unique identifier (eg, the first unique identifier) from the VoIP application or functionality, and the The VoIP application or functionality is unconfigured to not receive voice communications directed to a unique identifier (eg, a first unique identifier).

Example 1.

In one embodiment, the method for managing voice communication may include receiving a first user identification at a communication gateway server (eg, the processor 110), as described above and in this disclosure. The method may also include receiving a first specified time period (or condition or event), the first specified time period (or condition or event) being used to allow a first computing device (eg, computing device 120) to be used by a first user. Recognized voice communications, as described above and in this disclosure. In the case of a hotel situation, the first designated period may be a period during which the hotel guest will stay at the hotel and / or until the hotel guest's check-out date.

The method may further include associating a first unique identifier with the first computing device (eg, the computing device 120) by a communication gateway server (eg, the processor 110), as described above and in this disclosure. . For example, the first unique identifier may be a series of numbers similar to a telephone extension (eg, a series of numbers from 2 to 5 digits). Alternatively, the first unique identifier may be a series of characters and / or a combination of numbers and characters.

The method may further include associating the first unique identifier with the first user identification by a communication gateway server (eg, the processor 110), as described above and in this disclosure. For example, the first user identification may include the full name of a user who will receive the first computing device (eg, computing device 120), the user ’s date of birth, the user ’s driver ’s license number, and the user ’s passport number, The user's special account number (for example, hotel return number, airline return number, employee number, etc.), as described above and in this disclosure.

The method may further include configuring a first computing device (eg, the computing device 120) by the communication gateway server (eg, the processor 110) to selectively or dynamically receive the first unique identifier pointed to the first unique identifier. Incoming voice communication, as described above and in this disclosure. For example, the first computing device (eg, the computing device 120) may be configured with a first unique identifier; a first user identification; and / or a first unique identifier, a first user identification, and / or a first Association between computing devices (eg, computing device 120). The selective or dynamic reception may be a reception based on one or more information, conditions, requirements, and / or checks based on past, present, and / or continuously changing (ie, dynamic), as described above and in this disclosure. . For example, a first unique identifier of a first user assigned a first computing device (eg, a computing device) may change dynamically during a first designated period (eg, if an external caller calls the first unique identifier (Intent to contact previous users), and / or the first user may be dynamically based on the caller identification of the external caller, the area code of the caller identification of the external caller, the day of the week or time of day, etc. (and other conditions) To dynamically associate his / her first user identification and / or first computing device (eg, computing device 120) with more than one first unique identifier.

The method may further include disassociating the first unique identifier from the first computing device by a communication gateway server (eg, the processor 110), as described above and in this disclosure. The method may further include, by a communication gateway server (eg, the processor 110), associating the first user identification once the first specified period of time has elapsed, expired, or met, As described above and in this disclosure. For example, a first user with a first user identification may no longer be assigned a first computing device and / or a first computing device is no longer needed. As a more specific example, the first user may be a hotel guest who has checked out or is about to check out.

The method may further include receiving a second user identification at the communication gateway server (for example, the processor 110), and the second user identification is used to allow the first computing device (for example, the computing device 120) to receive the second user identification. The voice communication identified by the second user is as described above and in this disclosure. The method may further include receiving a second specified time period at the communication gateway server (for example, the processor 110), where the second specified time period is used to allow the first computing device (for example, the computing device 120) to receive the second specified time period. User-recognized voice communications, as described above and in this disclosure. For example, in the case of a hotel, a second hotel guest (second user) may be checking in to the hotel, and the hotel may assign the same first computing device to the second user.

The method may further include associating a second unique identifier with the first computing device (eg, the computing device 120) by a communication gateway server (eg, the processor 110), as described above and in this disclosure. . The method may further include associating the second unique identifier with the second user identification by a communication gateway server (eg, the processor 110), as described above and in this disclosure. In order to prevent an external caller who has previously called the first user (via the first unique identifier) on the first computing device from unwantedly calling the second user, a second unique identifier different from the first unique identifier will be used. The symbol is assigned to / associated with the second user.

The method may further include configuring a first computing device (eg, computing device 120) by the communication gateway server (eg, processor 110) to selectively receive incoming voice communications directed to a second unique identifier. . The selective reception may be reception based on one or more conditions, requirements, and / or checks, as described above and in this disclosure.

The method may further include disassociating the second unique identifier from the first computing device (eg, computing device 120) by a communication gateway server (eg, processor 110), as described above and in this disclosure. . The method may further include, by a communication gateway server (eg, the processor 110), associating the second user identification once the second specified period expires, expires, or is satisfied, as described above and this As described in the disclosure. For example, a second user with a second user identification may no longer be assigned the first computing device and / or the first computing device is no longer needed. As a more specific example, the second user may be a hotel guest who has checked out or is about to check out.

In this embodiment, the method further includes receiving a first incoming voice call at a communication gateway server (eg, the processor 110), as described above and in this disclosure. Thereafter, the method may include determining the caller identification of the first incoming voice call by a communication gateway server (eg, the processor 110), as described above and in this disclosure. The method may further include receiving a first input identifier of one of the first incoming voice calls at a communication gateway server (eg, the processor 110), as described above and in this disclosure. The method may further include establishing a voice communication channel by a communication gateway server (for example, the processor 110) to call the first call when the communication gateway server (for example, the processor 110) makes the following judgment. The voice call is connected to a first computing device (e.g., computing device 120): (i) the first computing device (e.g., computing device 120) is configured to receive an incoming voice communication directed to a first unique identifier, a first designation The time period has not expired, the first input identifier received for the first incoming voice call matches the first unique identifier, and the caller identification of the first incoming voice call is related to the first user identification at the first unique identifier Has not previously called the first unique identifier, as described above and in this disclosure; or (ii) the first computing device (eg, computing device 120) is configured to receive an incoming call directed to the second unique identifier Voice communication, the second designated period has not expired, the first input identifier received for the first incoming voice call matches the second unique identifier, and the first incoming call The caller identification of the tone call has not previously called the second unique identifier before the second unique identifier is associated with the second user identification, as described above and in this disclosure.

In an embodiment, when the first unique identifier is associated with the first computing device (for example, the computing device 120) and / or the first user identification, the first computing device (for example, the computing device 120) may be When the following judgment is made by the communication gateway server (for example, the processor 110), a first incoming voice call directed to the first unique identifier is selectively or dynamically received: The caller identification has not previously called the first unique identifier before the first unique identifier is associated with the first user identification, as described above and in this disclosure.

In an embodiment, when the first unique identifier is associated with the first computing device (for example, the computing device 120) and / or the first user identification, the first computing device (for example, the computing device 120) may be When the communication gateway server (for example, the processor 110) makes the following judgment, it selectively or dynamically receives a first incoming voice call directed to the first unique identifier: the caller of the first incoming voice call The identification involved establishing a previous voice communication channel via a third unique identifier, and the third unique identifier was associated with the first user identification when the previous voice communication channel was established, as described above and in this disclosure. . The third unique identifier may be different from the first unique identifier.

In this embodiment, the first unique identifier may be a randomly generated number, and the second unique identifier may be a randomly generated number, as described above and in this disclosure. The first incoming voice call may be a telephone call to a telephone number assigned to a communication gateway server (eg, processor 110), as described above and in this disclosure. In addition, the caller identification of the first incoming voice call may be a phone number that dials out the first incoming voice call to a phone number assigned to a communication gateway server (eg, processor 110), as described above And described in this disclosure. In addition, the reception of the first input identifier of the first incoming voice call may be after the communication gateway server (eg, the processor 110) answers the first incoming voice call, as described above and in this disclosure. In addition, the voice communication channel is a VoIP channel, as described above and in this disclosure.

Example 2.

In an embodiment, the method for managing voice communication may include receiving one or more user identifications at a communication gateway server (eg, the processor 110), the one or more user identifications including a first use This identification is as described above and in this disclosure. The method may further include associating a unique identifier with each of the one or more user identifications by a communication gateway server (eg, the processor 110), which includes associating a first unique identifier with the first A user identification is associated, as described above and in this disclosure.

The method may further include receiving one or more incoming voice calls through a communication gateway server (eg, the processor 110), the one or more incoming voice calls including a first incoming voice call, as described above and in this disclosure. Described. The method may further include determining the caller identification of each received incoming voice call by the communication gateway server (for example, the processor 110), which includes caller identification of one of the first incoming voice calls, as described above and this disclosure As described in.

The method may further include receiving an input identifier for each received incoming voice call by the communication gateway server (eg, the processor 110), which includes a first input identifier of the first incoming voice call, as described above And as described in this disclosure.

The method may further include establishing a voice communication channel by a communication gateway server (for example, the processor 110) to connect the first incoming voice call to the first incoming voice call when the following judgment is made as described above and in this disclosure. A first computing device (eg, computing device 120) associated with the first unique identifier: (i) the first input identifier received for the first incoming call matches the first unique identifier, and (ii) ) The caller identification of the first incoming voice call has not previously called the first unique identifier before the first unique identifier is associated with the first user identification.

The first unique identifier may be a randomly generated number, as described above and in this disclosure. In addition, the association may include configuring a first computing device (eg, the computing device 120) to receive an incoming communication pointing to the first unique identifier on the voice communication channel, as described above and in this disclosure. The first incoming voice call may be a telephone call to a telephone number assigned to a communication gateway server, as described above and in this disclosure. In addition, the caller identification of the first incoming voice call may be a phone number that dials out the first incoming voice call to a phone number assigned to a communication gateway server (eg, processor 110), as described above And described in this disclosure. The receiving of the first input identifier of the first incoming voice call may also be performed after the communication gateway server (for example, the processor 110) answers the first incoming voice call, as described above and in this disclosure. In addition, the voice communication channel may be a VoIP channel, as described above and in this disclosure.

Example 3.

In another embodiment, a method for managing voice communication may include configuring a communication gateway server (for example, the processor 110) to receive an instruction for identifying a first user to create a first association, as described above. Text and as described in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to associate a first unique identifier with the first user identification in accordance with the first association, as described above and in this disclosure. .

The method may further include configuring a communication gateway server (for example, the processor 110) to receive a first incoming voice call to the communication gateway server (for example, the processor 110) after the first association, as described above and Described in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to determine caller identification of the first incoming voice call, as described above and in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to receive a first input identifier of one of the first incoming voice calls, as described above and in this disclosure. The method may further include configuring a communication gateway server (for example, the processor 110) to establish a voice communication channel, the voice communication channel connecting the first incoming voice call to an operation associated with the first unique identifier. A device (eg, the computing device 120), as described above and in this disclosure.

The method may further include configuring a communication gateway server (eg, the processor 110) to receive an instruction to remove the association of the first user identification, as described above and in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to associate the first unique identifier with the first user identification cancellation, as described above and in this disclosure. For example, a first user assigned to a first computing device (eg, computing device 120) may no longer be assigned or permitted to use the first computing device (eg, computing device 120), as described above and in this disclosure. description.

The method may further include configuring a communication gateway server (eg, the processor 110) to receive an instruction to identify a first user to create a second association, as described above and in this disclosure. The method may further include configuring the communication gateway server (for example, the processor 110) to associate a second unique identifier with the first user identification, and then associate a second unique identifier with the second association. The unique identifier is associated with the first user identification, as described above and in this disclosure. The second unique identifier may be different from the first unique identifier, as described above and in this disclosure.

The method may further include configuring a communication gateway server (for example, the processor 110) to receive a second incoming voice call to the communication gateway server (for example, the processor 110) after the second association, as described above and Described in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to determine caller identification of the second incoming voice call, as described above and in this disclosure. The method may further include configuring a communication gateway server (eg, the processor 110) to receive a second input identifier of one of the second incoming voice calls, as described above and in this disclosure. In response to determining that the caller identification of the second incoming voice call matches the caller identification of the first incoming voice call, and the second input identifier of the second incoming voice call matches the first unique identifier The method may further include configuring the communication gateway server (for example, the processor 110) to prevent the second incoming voice call from being automatically connected to a computing device (for example, a computing device) associated with the first unique identifier. 120), as described above and in this disclosure. For example, if an external caller previously called the first user with the first unique identifier and now attempts (at a later date) to call the first user with the same first unique identifier, but the first The user is now assigned a second unique identifier, and a different user (for example, a second user with a second user identification) is now assigned a first unique identifier. This method prevents the external caller from connecting To that different user.

The communication gateway server may be further configured to establish a voice communication channel, the voice communication channel connecting the second incoming voice call to a computing device (eg, computing device 120) associated with the second unique identifier, As described above and in this disclosure. The communication gateway server can be further configured to match the second input identifier received when the second incoming voice call matches the first unique identifier, and the first unique identifier is currently related to a second When the user identification is associated, a voice communication channel is established, and the voice communication channel connects the second incoming voice call to a computing device (eg, computing device 120) associated with the second unique identifier, and the second user identification and the first A user identification is different, as described above and in this disclosure.

The prevention of the second incoming voice call being automatically connected to a computing device (eg, the computing device 120) associated with the first unique identifier may include connecting the second incoming voice call to a second unique identifier. The computing device associated with the identifier previously requested approval from the computing device (eg, computing device 120) associated with the second unique identifier, as described above and in this disclosure. The communication gateway server may be further configured to send a message to a computing device (eg, computing device 120) associated with the second unique identifier, the message indicating that a second incoming voice call is received, as described above and in this disclosure. description.

Alternatively or additionally, the prevention of the second incoming voice call being automatically connected to a computing device (eg, the computing device 120) associated with the first unique identifier may include the second incoming voice Before calling the computing device (eg, computing device 120) associated with the first unique identifier, requesting approval from the computing device (eg, computing device 120) associated with the first unique identifier, as described above and Described in this disclosure.

The first unique identifier may be a randomly generated number, and the second unique identifier may be a randomly generated number, as described above and in this disclosure. The first association may include configuring the first computing device to receive an incoming communication directed to the first unique identifier on the voice communication channel, as described above and in this disclosure. The second association may include configuring the first computing device to receive the incoming communication directed to the second unique identifier on the voice communication channel, as described above and in this disclosure. The first incoming voice call may be a telephone call to a telephone number assigned to a communication gateway server (eg, processor 110), as described above and in this disclosure. The caller identification of the first incoming voice call may be a phone number that dials out the first incoming voice call to a phone number assigned to a communication gateway server (eg, processor 110), as described above and this As described in the disclosure. The first input identifier of the first incoming voice call may be received after the communication gateway server (for example, the processor 110) answers the first incoming voice call, as described above and in this disclosure. The voice communication channel may be a VoIP channel, as described above and in this disclosure.

Example 4.

In another embodiment, the method for managing voice communication may include receiving one or more user identifications, the one or more user identifications including a first user identification. The method may further include generating a unique identifier for each of the one or more user identifications, including a first unique identifier of the first user identification. The generation of the first unique identifier may be based on the following: (i) the first unique identifier is not currently associated with any user identification, and (ii) the first unique identifier has not previously been associated with Any user identification is associated. The method may further include associating the first unique identifier with the first user identification.

The method may further include receiving one or more incoming voice calls, which includes a first incoming voice call. The method may further include determining a caller identification of each received incoming voice call, which includes a caller identification of the first incoming voice call. The method may further include receiving an input identifier for each received incoming voice call, which includes a first input identifier of one of the first incoming voice calls. The method may further include establishing a voice communication channel to connect the first incoming voice call to a first computing device (eg, computing device 120) associated with the first unique identifier when: (i ) The first input identifier received for the first incoming voice call matches the first unique identifier, and (ii) one or more of the following applies: (a) it has been determined that the first unique identifier Before the caller ID is associated with the first user identification, the caller of the first incoming voice call has not previously called the first unique identifier, and / or (b) has determined that the first incoming voice call The caller identification involved establishing a previous voice communication channel via a second unique identifier, and the second unique identifier was associated with the first user identification when the previous voice communication channel was established. The second unique identifier may be different from the first unique identifier.

The first unique identifier may be a randomly generated number, and the second unique identifier may be a randomly generated number. The association may include configuring a first computing device (eg, the computing device 120) to receive an incoming communication directed to the first unique identifier on the voice communication channel. The first incoming voice call may be a telephone call to a telephone number assigned to a communication gateway server (eg, the processor 110). The caller identification of the first incoming voice call may be a phone number, and the phone number dials out the first incoming voice call to the phone number assigned to the communication gateway server (for example, the processor 110). The first input identifier of the first incoming voice call may be received after the communication gateway server (eg, the processor 110) answers the first incoming voice call. The voice communication channel may be a VoIP channel. In addition, the designated period may include some or all periods.

Authentication server (for example, processor 110).

As shown in at least FIGS. 1 and 2, a system (eg, system 100) may include one or more authentication servers (eg, processor 110). The authentication server (for example, the processor 110) may be any processor, device, computing device, server, authentication server, transaction server, payment server, communication server, gateway server, communication gateway server (As described above and in this disclosure), controllers, microprocessors, microcontrollers, microchips, semiconductor devices, or the like, can be configured or configured for information processing, voice and / or data communications, transactions Request verification and approval and / or other actions described above and in this disclosure. The authentication server (eg, processor 110) may also include a virtual machine, processor, computer, node, entity, host, or machine, including in a networked computing environment, and / or the authentication server may be a former Part of the list. In an embodiment, the authentication server (for example, the processor 110) and the communication gateway server (for example, the processor 110) may be the same or similar servers, or a duplicate server. These servers It can be configured to operate the authentication server (eg, processor 110) and the gateway server (eg, processor 110) as described above and in this disclosure.

As depicted in at least FIG. 6, an embodiment of an authentication server (eg, processor 110) may be configured or configured to interact with one or more elements of a system (eg, system 100) (eg, method 600). Communications performed for verification, authentication, and / or verification, the one or more components such as one or more computing devices (eg, computing device 120), one or more trusted third-party networks or systems (eg, Network 140) (such as a bank network or system, a clearing house, a credit or debit card processing system or network, etc.), a telephone (for example, device 20c), one or more other gateway servers (for example, a processor 110), one or more authentication servers (eg, processor 110), one or more telephone networks (eg, telephone network 10), and / or one or more networks (eg, network 140). The verification, authentication, and / or verification of such communications may require that the verification server (eg, processor 110) be configurable or configured to first perform a setup process with a computing device (eg, computing device 120). . However, it should be understood that the setting procedure may be unnecessary in the embodiment.

The authentication server (eg, the processor 110) may be configured or configured to perform a plurality of other actions. For example, the authentication server (eg, the processor 110) may be configured or configured to receive a communication request (eg, act 602) from a computing device (eg, the computing device 120). Once received, the authentication server (eg, the processor 110) may be configured or configured to identify the requested action and / or user information (eg, action 604) from the communication request. The authentication server (eg, the processor 110) may then be configured or configured to perform a first authentication procedure (eg, act 606). The authentication server (eg, the processor 110) may also be configured or configured to perform a second authentication procedure (eg, act 608). The verification server (eg, the processor 110) may then be configured or configured to perform the requested action (eg, act 610) based on the first verification procedure and / or the second verification procedure. These actions are described further below and in this disclosure.

Set the program.

Embodiments of the authentication server (eg, the processor 110) may be configured or configured to perform a setup procedure on a computing device (eg, computing devices 120a, 120b, 120b, and / or 120d). A setting procedure may be performed to allow or configure a computing device to conduct a transaction directly or indirectly through an authentication server (eg, processor 110), directly with or via an authentication server (eg, processor 110), the transaction including online booking , Bookings, and / or other transactions (e.g., purchasing goods and / or services, remittance to other forms of payment, using online coupons, paying prepayments, etc.).

In one embodiment, the setting procedure may include establishing a communication channel between the verification server (for example, the processor 110) and the computing device (for example, the computing device 120). The setup process may further include requesting a user of the computing device (eg, computing device 120) to provide certain information, such as user information, legal name, billing address, shipping address, credit or debit card information, Bank information, identification certificate (for example, driver's license, passport, national ID, etc.), image capture of payment card (for example, credit card, debit card, check, etc.), identity certificate (s) (for example, driver's license, passport, National ID card, etc.) image capture, biometric information (eg, fingerprints, retinal scans, etc.), location information (eg, GPS via a computing device), coupons, email addresses, phone numbers, etc. The setting procedure may further include receiving the requested information by an authentication server (eg, the processor 110) and storing the received request information in a database. The setup process may further include any other actions that may be used to verify future communications requests (and / or during the set period) without departing from the teachings of this disclosure, such other actions as establishing passwords, secret information, An image capture of a user's face of a computing device (eg, computing device 120), a voice capture of a user's voice of a computing device (eg, computing device 120), and the like. The setup procedure may further include verifying information received from a computing device (eg, computing device 120), such as via a trusted third party (eg, a bank network or system, a clearing house, a credit or debit card processing system or network, electronic Mail database, phone database, etc.) and / or ensure that the received information is verified by or can be verified by a verification server (eg, processor 110). The setting procedure may further include associating the received information with a computing device (eg, the computing device 120). In an embodiment, the associating the received information with the computing device (for example, the computing device 120) may be performed before or after verifying the received information, or may be performed without verifying the received information. In an embodiment, when an email address and / or phone number is provided, requested, or required, the setting procedure may include verifying that the email address and / or phone number is a trusted email address and / or phone Number (for example, not a disposable email address, short-term or newly opened email address, suspicious email address, pre-paid telephone number, etc.).

Receive a communication request (for example, action 602).

In an embodiment, the authentication server (eg, the processor 110) may be configured or configured to receive and / or monitor a communication request (eg, act 602) initiated from a computing device (eg, the computing device 120). The communication request may be a transaction request, such as an online reservation request, a reservation request, and / or other transaction requests (eg, purchase of goods and / or services, remittance of other forms of payment, use of online coupons, payment of advance payments, etc.). For example, the authentication server (eg, the processor 110) may be configured or configured to receive a communication request via a communication channel established between the authentication server (eg, the processor 10) and the computing device (eg, Computing device 120). Alternatively or additionally, the authentication server (eg, the processor 110) may be configured or configured to monitor (eg, via an API, server-side application, mobile application, etc.) from a computing device (eg, computing device 120) to One or more communication requests for one or more online services or systems (eg, websites, applications, etc.).

Identify information from the communication request (for example, action 604).

The authentication server (eg, the processor 110) may be configured or configured to identify a first information set and / or a second information set from the communication request (eg, act 604). The first information set may include or be related to a requested action, and the second information set may include or be related to user information (eg, information about a user of a computing device (eg, computing device 120)). In an embodiment, the authentication server (for example, the processor 110) may be configured or configured to convert the first information set and the second information into computer-readable information (for example, through conversion, transalte ), Decryption, normalize, etc.) to obtain the requested action and user information separately.

The first verification procedure (for example, action 606).

In an embodiment, a verification server (eg, processor 110) may be configured or configured to perform or facilitate a first verification procedure (eg, act 606). The first verification procedure may include verifying, authenticating, and / or verifying user information received, obtained, and / or converted from the communication request. For example, user information received, obtained, and / or converted from a communication request may include, but is not limited to, information related to a user of a computing device (eg, computing device 120), such as legally registering names, accounts Single address, shipping address, credit or debit card information, bank information, identification certificate information (for example, driver's license, passport, national ID, etc.), email address, phone number, etc. Such user information may correspond to and / or match information provided by a user of a computing device (eg, computing device 120) during a setup process, as described above and in this disclosure.

An authentication server (eg, processor 110) may verify information provided by a user of a computing device (eg, computing device 120) during the setup process (and such information provided during the setup period may have been verified or (Unverified) to verify, authenticate, and / or verify the received user information for a first verification process. Alternatively or additionally, the authentication server (eg, the processor 110) may perform the first authentication procedure by using a trusted third-party system to authenticate, authenticate, and / or verify the received user information. For example, when the received user information relates to payment information such as credit card or debit card information, the trusted third-party system may be a banking system, a credit or debit card system, a clearing house system, or the like. As another example, when the received user information is related to a discount coupon, gift certificate, or the like, a trusted third-party system may be the institution that issues the discount coupon, gift certificate, or the like. As another example, when the received user information is related to name, sending address, and billing address, the trusted third-party system may be a banking system, a credit or debit card system, a clearing house system, or a hotel system ( For example, when a hotel issues computing devices to its hotel guests for use during their stay) and / or any other third party system that is operable to verify, authenticate, and / or verify such information. As another example, when the received user information includes an email address, a trusted third-party system may be a company or service that provides, assigns, or hosts the email address. In this example, a trusted third-party system can also be a service or source that can verify (or save an updated list) email addresses to determine if the email address is a trusted and / or disposable Email address. As another example, when the received user information includes a phone number, a trusted third-party system may provide a company or service that provides, assigns, or manages the phone number. In this example, the trusted third-party system can also be a service or source that can verify (or save an updated list) phone numbers to determine whether the phone number is a trusted and / or prepaid phone number. It should be understood that the first verification procedure may be performed wholly and / or directly by a verification server (eg, the processor 110) and / or directly or indirectly, partially or completely via one or more trusted third-party systems Without departing from the teachings of this disclosure.

The second verification procedure (for example, action 608).

The verification server (eg, the processor 110) may be configured or configured to perform a second verification procedure (eg, act 608). In one embodiment, in response to a determination made by the first verification procedure that the user information is verifiable, authentic, and / or verified, a second verification procedure may be performed or performed. It should be understood that the second verification procedure (eg, action 608) may include one or more of the verifications described above and in the present disclosure for the first verification procedure, plus or replace the following and the second verification in this disclosure. The procedures described are verified.

As shown in FIG. 7, the second verification procedure (for example, action 608) may include searching for a previous communication request (for example, action 608 a). A search for previous communication requests may be a search for those previous communication requests received or monitored by an authentication server (eg, processor 110) that have (or are related to) the requested action and / or verifiable , Real and / or verified user information. Such searches may include a predetermined number of previous unit purchases, a predetermined number of previous transactions, and / or a predetermined number received and / or monitored by a search verification server (eg, processor 110) within a predetermined period of time Previous request. As an example, for the purchase of a specific sporting event ticket (corresponding to a communication request) made by a specific user of the computing device (corresponding to verifiable, authenticable and / or verifiable user information in the communication request) For the communication request of the requested action in the), the authentication server (for example, the processor 110) may be configured to perform a search to determine whether a particular user of the computing device has been within the past 24 hours (as a predetermined Session) has purchased and / or requested more than 4 tickets for that particular sporting event (as a predetermined number of previous transactions). Other criteria, quantities, and / or durations are also contemplated without departing from the teachings of this disclosure.

The second verification procedure (eg, action 608) may also include a notification and / or request sent by the verification server (eg, the processor 110) to the computing device (eg, the computing device 120) to provide further or additional verification , Authentication, and / or verification information (for example, action 608b). For example, when the search (eg, action 608a) determines that the authentication server (eg, processor 110) has received and / or monitored at least a predetermined number of identical communications in a previous communication request during a predetermined period of time Requesting an action has caused an authentication server (eg, processor 110) to provide the notification and / or request to a computing device (eg, when the requested action is performed based on verifiable, authenticable and / or verifiable user information) , Computing device 120). As an example, if the requested action in a communication request by a specific user (corresponding to authenticated, authenticated, and / or verified user information in the communication request) is the purchase of a theme park ticket, a predetermined number of The purchased tickets are 10 tickets, and the predetermined period is the past 2 days. When the authentication server (for example, the processor 110) finds that this particular user has previously purchased 10 or more in the past 2 days or less When a ticket is issued, a notification can be sent to the computing device.

In an embodiment, the notification and / or request to provide further or additional verification, authentication, and / or verification information (eg, action 608b) may include a notification to one of the computing devices for image capture via the computing device The fetched part (for example, a camera) provides a first verification image to verify the verifiable user information. For example, the notification and / or request may be to a user of the computing device to take a photo or video of a credit or debit card that the user has provided as a form of payment (e.g., as verifiable, authenticable and / Or part of verifiable user information). Alternatively or in addition, the notification and / or request may be to the user of the computing device to take a photo or video of the passport, driver's license, national ID, or the like that the user has provided as identification (eg, as a communication Part of the user information that can be verified, authenticated, and / or verified in the request). Alternatively or additionally, the notification and / or request may be used to provide a user of the computing device with a biometric scan (eg, a fingerprint scan, a retinal scan, etc.).

In an embodiment, upon receiving further or additional verification, authentication, and / or verification information, the verification server (eg, processor 110) may be configured or configured to extract information from the further or additional information. For example, when the further or additional information includes a photo of the credit card (front and / or back), an image recognition process (eg, optical character recognition (OCR)) may be performed on the received photo to extract the credit card number, card holding Name, expiration date, card issue date, bank name, etc. (and other information). When the further or additional information includes a photo of the passport, an image recognition process can be performed on the received photo to extract the passport holder's name, date of birth, nationality, place of birth, date of issue and expiration date, passport number, etc. (among others Information). The verification server (for example, the processor 110) may also perform other verifications on the received photos, including checking metadata and / or related information of other photos to ensure the authenticity of the photos, checking the date the photos were taken / Time to make sure the photo was taken in response to a notification or request, check where the photo was taken, etc. The authentication server (eg, the processor 110) may then be configured or configured to compare the extracted information with user information provided in the communication request. Alternatively or in addition, the authentication server (e.g., processor 110) may be configured or configured to compare such extracted information with previously stored information of the user (e.g., from a setup process as described above and in this disclosure Information obtained and stored in). Alternatively or additionally, a verification server (eg, processor 110) may be configured or configured to compare, further verify, further authenticate, and / or further verify the extracted information with a trusted third-party system.

It should be recognized that the second verification procedure is operable to prevent fraudulent, erroneous and / or misunderstood transactions.

The verification server (eg, processor 110) may then be configured or configured to perform and / or allow, verify, authorize, and / or verify the performance of the requested actions contained in the communication request based on the comparison results (as above and As described in this disclosure). For example, when the extracted information (for example, information from a credit card photo) matches the user information provided in the communication request (for example, using credit card information as a form of payment), the information contained in the communication request Request actions can be performed or allowed. As another example, when the extracted information (for example, information extracted from a passport photo) matches a user's previously stored information (for example, passport information obtained and stored during the setup process, as described above and in this disclosure) Description), the requested action contained in the communication request may or may not be allowed. As another example, when the extracted information is further verified, further authenticated, and / or further verified by a trusted third-party system, the requested action contained in the communication request may or may not be performed.

Although various embodiments according to the disclosed principles have been described above, it should be understood that they have been presented by way of example only, and not limitation. Therefore, the breadth and scope of the embodiments described in this disclosure should not be limited to any of the above-mentioned exemplary embodiments, but should be defined only based on the scope of patent applications and equivalents derived from this disclosure. In addition, the advantages and features described above are provided in the described embodiments, but should not limit the application of such published patent applications to programs and structures that achieve any or all of the above advantages.

For example, "communication", "communicate", "connection", "connect", "call", "calling" or other similar terms should Broadly interpreted as representing wired, wireless, and / or other forms (if applicable) of components, devices, computing devices, phones, processors, controllers, servers, networks, telephone networks, cloud, and / or A connection between similar parties that allows the transmission, transmission, broadcasting, reception, interception, acquisition and / or transfer of voice and / or data (where applicable).

In addition, as referred to herein, a processor, device, computing device, telephone, telephone, server, gateway server, communication gateway server, and / or controller may be any processor, computing device, and / or communication device And can include virtual machines, computers, nodes, entities, hosts, or machines in a networked computing environment. As also referred to herein, the network and / or cloud may be or include a collection of machines connected through communication channels that facilitate communication between machines and allow machines to share resources. The network can also refer to the communication medium between multiple processes on the same machine. As also referred to herein, a network element, node, or server may be a machine that is deployed to execute programs that operate as a set of interface listeners, and may include software entities.

A database (or memory or storage) may contain any collection and / or arrangement of volatile and / or non-volatile components suitable for storing data. For example, the memory may include a random access memory (RAM) device, a read-only memory (ROM) device, a magnetic storage device, an optical storage device, a solid-state device, and / or other suitable data storage devices. In a specific embodiment, the database may partially represent a computer-readable storage medium on which computer instructions and / or logic are encoded. A database may represent any number of memory components internal, local, and / or accessible to a processor and / or computing device.

The various terms used herein have special meaning in the technical field. Whether a particular term should be interpreted as a "term of art" should be used in accordance with the context of the term. Such terms will be interpreted based on the context used in this disclosure, and will be understood by those with ordinary knowledge in the art in the context of the disclosure. The above definitions do not exclude other meanings that may be given to them in the context of the disclosure.

Words such as "at the time", "equivalent", "during", "complete" and similar comparisons, measurements, and timing should be Is understood to mean "substantially at the time", "substantially equal", "substantially within the period", "substantially complete", etc., where "substantially" means such comparison, measurement, and Timing can be implemented to achieve the desired result implicitly or explicitly stated.

In addition, the chapter headings and subject headings in this article provide suggestions for complying with various patent regulations and practices, or provide clues to the organizational structure. These headings should not limit or characterize the embodiments set forth in any patent application that this disclosure may issue. In particular, the description of technology in "prior art" should not be interpreted as an admission that the technology is prior art to any embodiment in this disclosure. In addition, any singular reference to "invention" in this disclosure should not be used to claim novelty with only a single point in this disclosure. Multiple inventions can be proposed from the limitations of the patent application scope derived from this disclosure, and the scope of such patent applications defines the protected invention (s) and their equivalents. In all cases, the scope of such patent application scope should be based on this disclosure and the patent application scope itself, and should not be affected by the title of this article.

10‧‧‧ Telephone network, processor

20‧‧‧ Computing Device

20a, 20b, 20d, 20e, 120b, 120c, 120d ‧‧‧ computing device, device

20c‧‧‧device, telephone

30‧‧‧user identification, first-user user identification

32, 34‧‧‧ filters

100‧‧‧ system

102,104,102a, 102b, 102c, 102d, 102e, 108d, 108e‧‧‧‧

110‧‧‧ processor, gateway server, server, authentication server

120‧‧‧ Computing Device

130‧‧‧Database

140,140'‧‧‧Internet

300‧‧‧ Association / Configuration Procedure

302,304,306,308,402,404,406,408,410,414,502,504,506,602,604,606,608,610,608a, 608b‧‧‧‧

400‧‧‧ Point / connect procedure

500‧‧‧ Cancel Associated / Unconfigured Procedure

600‧‧‧ Method

110'‧‧‧ Primary phone number

110a‧‧‧ generator

110b‧‧‧ Correlator / Configurator

110c‧‧‧pointer / connector

120a‧‧‧ computing device, device, first computing device

For a more complete understanding of the disclosure, embodiments, and advantages thereof, reference is now made to the following description in conjunction with the accompanying drawings, in which like elements indicate like features, and:

1 is a schematic diagram of an embodiment of a system for managing voice communication of one or more computing devices;

2 is another schematic diagram of an embodiment of a system for managing voice communication of one or more computing devices;

3 is a schematic diagram of an embodiment of a method for associating and configuring a computing device;

4 is a schematic diagram of an embodiment of a method for establishing a voice communication channel between an associated / configured computing device and a telephone or another computing device;

5 is a schematic diagram of an embodiment of a method for unassociating and un-configuring a computing device;

6 is a schematic diagram of an embodiment of a method for verifying communication from a computing device; and

FIG. 7 is a schematic diagram of an embodiment of a verification procedure.

Although, for convenience, similar element symbols may be used to indicate similar elements in the drawings, it can be understood that each of the various embodiments can be regarded as different variations.

no

Claims (16)

A method for managing voice communication of one or more computing devices, the method includes: receiving a first user identification and a first specified time period at a communication gateway server, the first specified time period is used to allow a first Voice communication for the first user identification on a computing device; associating a first unique identifier with the first computing device and the first user identification by the communication gateway server; using the communication The gateway server is configured with the first computing device to selectively receive the incoming voice communication directed to the first unique identifier; receive a second user identification and a second designation at the communication gateway server Time period, the second designated time period is used to allow voice communication for the second user identification on the first computing device; a second unique identifier with the first computing device and the first gateway through the communication gateway server; A second user identification is associated; and the first computing device is configured by the communication gateway server to selectively receive an incoming voice communication directed to the second unique identifier, the Two unique identifier and the first unique identifier different. The method according to item 1 of the scope of patent application, further comprising: by the communication gateway server, once the first specified period expires, the first unique identifier and the first computing device and Associating the first user identification with cancellation; and using the communication gateway server to associate the second unique identifier with the first computing device and the second user once the second designated period expires Identify cancellation associations. The method according to item 1 of the scope of patent application, wherein when the first unique identifier is associated with the first computing device and the first user identification, and when: Selectively receiving a first incoming voice call directed to the first unique identifier: determining, by the communication gateway server, that before the first unique identifier is associated with the first user identification, the One of the first incoming voice calls recognizes that the caller has not previously called the first unique identifier. The method according to item 1 of the scope of patent application, wherein when the first unique identifier is associated with the first computing device and the first user identification, and when the communication gateway server makes the following When determining, the first computing device selectively receives a first incoming voice call directed to the first unique identifier: one of the first incoming voice calls has a caller identification that involves establishing via a third unique identifier A previous voice communication channel, and the third unique identifier is associated with the first user identification when the previous voice communication channel is established, the third unique identifier is different from the first unique identifier. The method according to item 1 of the patent application scope, further comprising: receiving a first incoming voice call at the communication gateway server; and judging one of the first incoming voice calls by the communication gateway server Receiver identification; receiving one of the first incoming identifiers of the first incoming voice call at the communication gateway server; establishing a voice communication channel by the communication gateway server to act as the communication gateway server When the following judgment is made, the first incoming voice call is connected to the first computing device: the first computing device is configured to receive incoming voice communication directed to the first unique identifier, and the first designated period has not yet expired Full, the first input identifier received for the first incoming voice call matches the first unique identifier, and the caller of the first incoming voice call is identified between the first unique identifier and the first The user identification has not previously called the first unique identifier before; or the first computing device is configured to receive an incoming call voice directed to the second unique identifier. Communication, the second designated time period has not expired, the first input identifier received for the first incoming voice call matches the second unique identifier, and the caller of the first incoming voice call is identified in the The second unique identifier is associated with the second user identification and has not been called before. The method according to item 1 of the scope of patent application, wherein: the first unique identifier is a randomly generated number; and the second unique identifier is a randomly generated number. The method according to item 5 of the scope of patent application, wherein one or more of the following applies: the first incoming voice call is a telephone call to a telephone number assigned to the communication gateway server; the first incoming call The caller of the voice call is identified as a phone number, and the phone number dials out the first incoming voice call to the phone number assigned to the communication gateway server; the first incoming voice call of the first incoming voice call is identified The symbol is received after the communication gateway server answers the first incoming voice call; and the voice communication channel is an Voice-over-IP (VoIP) channel. A method for managing voice communication of one or more computing devices, the method includes: configuring a communication gateway server to: receive a command to identify a first user to create a first association; and according to the first An association associates a first unique identifier with the first user identification; after the first association, receives a first incoming voice call to the communication gateway server; determines the first incoming voice call A caller identification; receiving a first input identifier of the first incoming voice call; establishing a voice communication channel, the voice communication channel connecting the first incoming voice call to one associated with the first unique identifier A computing device; receiving an instruction to remove the association identified by the first user; associating the first unique identifier with the first user identification cancellation; receiving an instruction to use the first The user identification creates a second association; after the first unique identifier is associated with the cancellation identified by the first user, a second unique identifier is associated with the second association The first user identification is associated, the second unique identifier is different from the first unique identifier; after the second association, receiving a second incoming voice call to the communication gateway server; judging the first One of the two incoming voice calls, caller identification; receiving one of the second incoming voice calls with a second input identifier; and the caller identification in response to the second incoming voice call matching the one of the first incoming voice call The caller identification and the judgment that the second input identifier of the second incoming voice call matches the first unique identifier: while preventing the second incoming voice call from being automatically connected to the first unique identifier One computing device. The method according to item 8 of the scope of patent application, wherein the communication gateway server is further configured to: establish a voice communication channel, the voice communication channel connecting the second incoming voice call to the second unique identifier An associated computing device. The method according to item 9 of the scope of patent application, wherein the communication gateway server is further configured to: when the second input identifier received for the second incoming voice call matches the first unique identifier And when the first unique identifier is currently associated with a second user identification, the voice communication channel is established, and the voice communication channel connects the second incoming voice call to the second unique identifier Computing device, the second user identification is different from the first user identification. The method as described in item 9 of the scope of patent application, wherein the preventing the second incoming voice call from being automatically connected to the computing device associated with the first unique identifier includes: Before connecting to the computing device associated with the second unique identifier, requesting approval from the computing device associated with the second unique identifier. The method according to item 8 of the patent application scope, wherein the communication gateway server is further configured to: send a message to a computing device associated with the second unique identifier, the message indicating that the second Incoming voice call. The method according to item 8 of the scope of patent application, wherein the preventing the second incoming voice call from being automatically connected to the computing device associated with the first unique identifier includes: Before connecting to the computing device associated with the first unique identifier, requesting approval from the computing device associated with the first unique identifier. The method according to item 8 of the scope of patent application, wherein: the first unique identifier is a randomly generated number; and the second unique identifier is a randomly generated number. The method according to item 8 of the scope of patent application, wherein: the first association includes configuring a first computing device to receive incoming communication on the voice communication channel that points to the first unique identifier; and the second association The method includes configuring the first computing device to receive an incoming call on a voice communication channel and pointing to the second unique identifier. The method according to item 8 of the scope of patent application, wherein one or more of the following applies: the first incoming voice call is a telephone call to a telephone number assigned to the communication gateway server; the first incoming call The caller of the voice call is identified as a phone number, and the phone number dials out the first incoming voice call to the phone number assigned to the communication gateway server; the first incoming voice call of the first incoming voice call is identified The symbol is received after the communication gateway server answers the first incoming voice call; and the voice communication channel is a VoIP channel.