TW201430757A - Medical service method and computer program product - Google Patents
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Abstract
Description
本發明是有關於一種醫事服務方法,特別是指一種藉由行動裝置的應用程式執行的醫事服務方法。 The present invention relates to a medical service method, and more particularly to a medical service method performed by an application of a mobile device.
目前一般醫院的就診流程包含掛號、診療、批價繳費、領取繳費收據及領藥等步驟。以上述流程來說,診療結束後病患會收到一份繳費批價單,持取該繳費批價單至院方的服務櫃檯或繳費機繳納醫療費用後,病患會再收到一份繳費收據憑證,而後再依該繳費收據憑證進行領藥程序。 At present, the general hospital's treatment process includes registration, diagnosis and treatment, payment of fees, receipt of payment receipts and drug collection. In the above process, after the end of the treatment, the patient will receive a payment order, and after receiving the payment order to the hospital's service counter or payment machine to pay the medical expenses, the patient will receive another payment. Pay the receipt voucher, and then proceed with the drug collection procedure according to the payment receipt voucher.
但是目前各醫院的服務櫃檯、繳費機通常集中設置於固定區域,因此病患常必須在診療室與服務櫃台、繳費機之間往來奔波。此外,由於服務櫃台與繳費機的數量有限,當病患數量較多時,其必須耐心排隊等候臨櫃服務或繳費機之繳費服務,而浪費許多不必要的等候時間,造成就診的不便。 However, at present, the service counters and payment machines of hospitals are usually concentrated in fixed areas, so patients often have to travel between the treatment room and the service counters and payment machines. In addition, due to the limited number of service counters and payment machines, when the number of patients is large, they must wait patiently to wait for the payment service of the counter service or the payment machine, and waste a lot of unnecessary waiting time, resulting in inconvenience of visiting.
因此,本發明之目的,即在提供一種藉由行動裝置執行的醫事服務方法,以提升病患就診的方便性。 Accordingly, it is an object of the present invention to provide a medical service method performed by a mobile device to enhance the convenience of a patient's visit.
於是,本發明醫事服務方法,由一醫事服務系統執行,供一使用者持用的行動裝置連線使用,該醫事服務系統包含一中央伺服器、一醫事伺服器及一金融交易伺服器,該醫事服務方法包含以下步驟:(A)該行動裝置接收一包括該使用者之預定就診時間的就診資料,並依據該就診資料透過該中央伺服器發出一掛號請求資訊至該醫事伺服器,隨後該行動裝置接收一由該醫事伺服器發出並透過該中央伺服器傳輸的掛號完成資訊,該掛號完成資訊包括該使用者已預約的就診時間;(B)該行動裝置接收一有關該就診資料的條碼資料或接收一由該使用者輸入的個人資料,並透過該中央伺服器發出一有關該條碼資料或該個人資料的費用查詢資訊至該醫事伺服器,以查詢該使用者的就診費用,而後該行動裝置接收一由該醫事伺服器發出並透過該中央伺服器傳輸的有關於該就診費用的費用明細資訊;及(C)該行動裝置接收一有關於該就診費用與一付費方式的繳費資料,並透過該中央伺服器將該繳費資料傳輸至該金融交易伺服器,而使該金融交易伺服器透過該中央伺服器傳送一扣款確認資訊至該醫事伺服器,該扣款確認資訊包括該使用者已支付其就診費用的資訊。 Therefore, the medical service method of the present invention is executed by a medical service system for use by a user-held mobile device, the medical service system comprising a central server, a medical server and a financial transaction server. The medical service method comprises the following steps: (A) the mobile device receives a medical visit information including the scheduled visit time of the user, and sends a registration request information to the medical server via the central server according to the medical information, and then the The mobile device receives a registration completion message sent by the medical server and transmitted through the central server, the registration completion information includes a scheduled appointment time of the user; (B) the mobile device receives a barcode related to the medical treatment information Receiving a personal data entered by the user and sending a fee inquiry information about the barcode data or the personal data to the medical server through the central server to inquire about the user's medical expenses, and then The mobile device receives a message sent by the medical server and transmitted through the central server And the (C) mobile device receives a payment information about the medical expenses and a payment method, and transmits the payment data to the financial transaction server through the central server, so that the The financial transaction server transmits a deduction confirmation message to the medical server through the central server, and the deduction confirmation information includes information that the user has paid for the medical treatment.
較佳地,於步驟(C)後還包含一步驟(D):該行動裝置接收一由該醫事伺服器發出並透過該中央伺服器傳輸的繳費憑證資訊,該繳費憑證資訊包括該使用者已支付的就診費用及一可被讀取以領取醫療用品之認證條碼資料。 Preferably, after step (C), the method further comprises a step (D): the mobile device receives a payment voucher information sent by the medical server and transmitted through the central server, the payment voucher information including the user has The cost of the consultation and a certified barcode that can be read to receive medical supplies.
更佳地,於步驟(D)該繳費憑證資訊還包括一有關於該就診費用的醫療收據。 More preferably, the payment voucher information in step (D) further includes a medical receipt for the medical expenses.
較佳地,於步驟(B)若該行動裝置接收該使用者的個人資料,則該行動裝置先依據該個人資料透過該中央伺服器傳送一未繳費查詢資訊至該醫事伺服器,並接收一由該醫事伺服器發出並透過該中央伺服器傳輸的未繳費診療清單,該未繳費診療清單包括至少一筆該使用者的未繳費診療紀錄,隨後該行動裝置接收有關於一特定未繳費診療紀錄的一未繳費診療選項,而依據該未繳費診療選項發出該費用查詢資訊。 Preferably, in step (B), if the mobile device receives the personal data of the user, the mobile device first transmits an unpaid inquiry information to the medical server through the central server according to the personal data, and receives a personal information. An unpaid medical treatment list issued by the medical server and transmitted through the central server, the unpaid medical treatment list including at least one unpaid medical treatment record of the user, and then the mobile device receives a specific unpaid medical treatment record An unpaid medical treatment option is issued, and the fee inquiry information is issued according to the unpaid medical treatment option.
本發明還提出另一醫事服務方法。於是本發明醫事服務方法,由一醫事服務系統執行,供一使用者持用的行動裝置連線至一中央伺服器使用,該醫事服務系統包含一醫事伺服器及一金融交易伺服器,該醫事服務方法包含以下步驟:(A)該中央伺服器接收一由該行動裝置發出的掛號請求資訊並將該掛號請求資訊傳輸至該醫事伺服器,該掛號請求資訊有關於該使用者之預定就診時間的就診資料,隨後該中央伺服器接收一由該醫事伺服器發出的掛號完成資訊並將該掛號完成資訊傳述至該行動裝置,該掛號完成資訊包括該使用者已預約的就診時間;(B)該中央伺服器接收由該行動裝置發出的一費用查詢資訊並將該費用查詢資訊傳輸至該醫事伺服器,該費用查詢資訊係包括由該行動裝置接收的一關於該就診資料的條碼資料或一由該使用者輸入的個人資料,隨後該中央伺服器接收由該 醫事伺服器發出的一費用明細資訊並將該費用明細資訊傳輸至該行動裝置,該費用明細資訊係關於該使用者的就診費用;及(C)該中央伺服器接收一由該行動裝置發出且有關於該就診費用與付費方式的繳費資料,並將該繳費資料傳輸至該金融交易伺服器,隨後該中央伺服器接收一由該金融交易伺服器的扣款確認資訊並將該扣款確認資訊傳輸至該醫事伺服器,該扣款確認資訊包括該使用者已支付其就診費用的資訊。 The present invention also proposes another medical service method. Thus, the medical service method of the present invention is executed by a medical service system for connecting a mobile device held by a user to a central server, the medical service system comprising a medical server and a financial transaction server, the medical service The service method includes the following steps: (A) the central server receives a registration request information sent by the mobile device and transmits the registration request information to the medical server, the registration request information has a predetermined consultation time for the user Visiting information, the central server then receives a registration completion message sent by the medical server and relays the registration completion information to the mobile device, the registration completion information including the scheduled appointment time of the user; (B) The central server receives a fee inquiry information sent by the mobile device and transmits the fee inquiry information to the medical server, and the fee inquiry information includes a barcode data or a message received by the mobile device about the medical information. The personal data entered by the user, which is then received by the central server a fee detail information sent by the medical server and transmitting the fee detail information to the mobile device, the fee detail information is related to the user's medical expenses; and (C) the central server receives a notification from the mobile device Information about the payment of the medical expenses and payment method, and transmitting the payment information to the financial transaction server, and then the central server receives a debit confirmation information from the financial transaction server and confirms the deduction Transmitted to the medical server, the debit confirmation information includes information that the user has paid for his visit.
較佳地,於步驟(C)之後還包含一步驟(D):該中央伺服器接收一由該醫事伺服器發出的繳費憑證資訊並將該繳費憑證資訊傳輸至該行動裝置,該繳費憑證資訊包括該使用者已支付的就診費用及一可被讀取以領取醫療用品之認證條碼資料。 Preferably, after step (C), a step (D) is further included: the central server receives a payment voucher information sent by the medical server and transmits the payment voucher information to the mobile device, the payment voucher information This includes the cost of the visit paid by the user and a certified barcode that can be read to receive medical supplies.
更佳地,於步驟(D)該繳費憑證資訊還包括一有關於該就診費用的醫療收據。 More preferably, the payment voucher information in step (D) further includes a medical receipt for the medical expenses.
本發明的另一目的,在提出一種用以執行前述醫事服務方法的電腦程式產品。 Another object of the present invention is to provide a computer program product for performing the aforementioned medical service method.
本發明之功效在於:透過該醫事服務方法,使用者可隨時隨地藉由其行動裝置進行線上掛號、線上查詢費用明細、線上付款等就診程序,並於線上取得可領取醫療用品的繳費憑證資訊,而大幅減少於服務櫃台或繳費機進行掛號、批價繳費與領取繳費收據的時間,且能避免在診療室與服務櫃台、繳費機之間往來奔波的辛勞,而提升就診的便利性。 The effect of the present invention is that, through the medical service method, the user can perform on-line registration, online inquiry fee detailing, online payment and other medical treatment procedures by using his mobile device at any time and anywhere, and obtain the payment certificate information of the medical supplies on the line. It is greatly reduced in the time when the service counter or the payment machine is registered, the price is paid, and the payment receipt is received, and the labor of traveling between the treatment room and the service counter and the payment machine can be avoided, and the convenience of the treatment is improved.
1‧‧‧醫事服務系統 1‧‧‧ medical service system
2‧‧‧行動裝置 2‧‧‧Mobile devices
3‧‧‧中央伺服器 3‧‧‧Central Server
4‧‧‧醫事伺服器 4‧‧‧ medical server
5‧‧‧金融交易伺服器 5‧‧‧Financial Transaction Server
S01~S17‧‧‧流程步驟 S01~S17‧‧‧ Process steps
F01~F22‧‧‧流程步驟 F01~F22‧‧‧ Process steps
本發明之其他的特徵及功效,將於參照圖式的較佳實施例詳細說明中清楚地呈現,其中: 圖1是一流程示意圖,說明本發明醫事服務方法的第一較佳實施例;圖2至圖9是用於執行本發明醫事服務方法之電腦程式產品的示例圖;及圖10是本發明醫事服務方法之第二較佳實施例的流程圖。 Other features and advantages of the present invention will be apparent from the detailed description of the preferred embodiments illustrated herein 1 is a flow chart showing a first preferred embodiment of the medical service method of the present invention; FIGS. 2 to 9 are diagrams showing an example of a computer program product for performing the medical service method of the present invention; and FIG. 10 is a medical procedure of the present invention; A flow chart of a second preferred embodiment of the method of service.
有關本發明之前述及其他技術內容、特點與功效,在以下配合參考圖式之二個較佳實施例的詳細說明中,將可清楚地呈現。 The above and other technical contents, features and advantages of the present invention will be apparent from the following detailed description of the preferred embodiments of the accompanying drawings.
在本發明被詳細描述之前,應當注意在以下的說明內容中,類似的元件是以相同的編號來表示。 Before the present invention is described in detail, it should be noted that in the following description, similar elements are denoted by the same reference numerals.
參閱圖1,為本發明醫事服務方法的第一較佳實施例。本發明之醫事服務方法,由一醫事服務系統1執行,供一使用者持用的行動裝置2連線使用,該醫事服務系統1包含一中央伺服器3、一醫事伺服器4及一金融交易伺服器5。本實施例中,行動裝置2係以一可藉由無線網路傳輸訊號的行動電話進行說明,但行動裝置2也可以是平板電腦、筆記型電腦等電子裝置,不以行動電話為限。 Referring to Figure 1, there is shown a first preferred embodiment of the medical service method of the present invention. The medical service method of the present invention is executed by a medical service system 1 for use by a mobile device 2 held by a user. The medical service system 1 includes a central server 3, a medical server 4 and a financial transaction. Server 5. In this embodiment, the mobile device 2 is described by a mobile phone that can transmit signals through a wireless network. However, the mobile device 2 may also be an electronic device such as a tablet computer or a notebook computer, and is not limited to a mobile phone.
舉例來說,當行動裝置2(行動電話)載入一如圖2~圖9所示的應用程式(application,APPs)後,會藉由無線 網路與中央伺服器3連線,並透過中央伺服器3與醫療單位的醫事伺服器4、金融單位的金融交易伺服器5傳輸資料,以執行醫院資訊查詢、交通資訊查詢、線上掛號、線上查詢未繳費診療清單與線上付費等功能選項。但本實施例會將說明重點放在線上掛號、線上查詢未繳費診療清單與線上付費的部分,其他功能則不多加贅述。 For example, when the mobile device 2 (mobile phone) loads an application (applications, APPs) as shown in FIGS. 2 to 9, it will be wireless. The network is connected to the central server 3, and transmits data through the central server 3 and the medical server 4 of the medical unit and the financial transaction server 5 of the financial unit to perform hospital information inquiry, traffic information inquiry, online registration, online Check out the list of unpaid medical bills and online payment options. However, this embodiment will focus on online registration, online inquiry of unpaid medical treatment list and online payment, and other functions will not be repeated.
參閱圖1與圖2,首先說明本發明第一較佳實施例中,使用者操作行動裝置2進行線上掛號的執行流程。步驟S01、S02,使用者透過觸控螢幕等操作方式點選如圖1之「行動掛號」的功能選項,以輸入其個人資料、預定掛號醫院、預定診療科別、預定診療醫生及預定就診時間等就診資料。行動裝置2接收包含使用者個人資料與其預定就診時間的就診資料後,依據該就診資料透過中央伺服器3發出一掛號請求資訊至醫事伺服器4。隨後,於步驟S03、S04,行動裝置2接收一由醫事伺服器4發出並透過中央伺服器3傳輸的掛號完成資訊,該掛號完成資訊包括由醫事伺服器4確認該使用者已預約的就診時間,而完成線上掛號的執行流程。隨後,使用者可透過「掛號查詢」、「預約通知」與「看診進度」之功能選項,查詢其預約的就醫資訊。 Referring to FIG. 1 and FIG. 2, first, in the first preferred embodiment of the present invention, the user operates the mobile device 2 to perform an online registration process. Steps S01 and S02, the user selects the function option of "action registration" as shown in FIG. 1 through the touch screen and the like to input his/her personal information, the scheduled registered hospital, the scheduled medical treatment department, the scheduled medical doctor, and the scheduled medical consultation time. Waiting for medical information. After receiving the medical information including the user's personal data and the scheduled visit time, the mobile device 2 sends a registration request message to the medical server 4 via the central server 3 according to the medical information. Then, in steps S03, S04, the mobile device 2 receives a registration completion message sent by the medical server 4 and transmitted through the central server 3. The registration completion information includes the medical server 4 confirming that the user has reserved the appointment time. And complete the execution process of online registration. Subsequently, users can check their appointment medical information through the "Registered Inquiry", "Reservation Notification" and "See-up Progress" options.
參閱圖1、圖3~圖5,接著說明本實施例中,使用者操作行動裝置2查詢未繳費之就診費用明細的流程。步驟S05,使用者完成診療並收到醫療單位發出的批價單後,其點選如圖3的「掃描條碼」功能選項,令行動 裝置2如圖4般接收一顯示於醫院批價單上的關於使用者就診資料的條碼資料。接著,於步驟S06~S07行動裝置2透過中央伺服器3發出一有關該條碼資料的費用查詢資訊至醫事伺服器4,以查詢使用者的就診費用。隨後,於步驟S08~S09,行動裝置2接收一由醫事伺服器4發出並透過該中央伺服器3傳輸的有關於該就診費用的費用明細資訊,並可如圖5般顯示,以供使用者檢視。 Referring to FIG. 1 and FIG. 3 to FIG. 5, the flow of the user's operation of the mobile device 2 for inquiring about the unpaid medical expenses is described next. In step S05, after the user completes the medical treatment and receives the payment order issued by the medical unit, he clicks the "Scan Barcode" function option as shown in FIG. The device 2 receives a bar code data about the user's medical information displayed on the hospital's rating list as shown in FIG. Then, in step S06~S07, the mobile device 2 sends a fee inquiry information about the barcode data to the medical server 4 through the central server 3 to query the user's medical expenses. Then, in steps S08-S09, the mobile device 2 receives a fee detail information about the medical expenses transmitted by the medical server 4 and transmitted through the central server 3, and can be displayed as shown in FIG. 5 for the user. View.
參閱圖1、圖5~圖7,再來說明本實施例中,使用者操作行動裝置2進行線上付款的執行流程。步驟S10,使用者檢視圖5的費用明細資訊時,可以進一步點選位於畫面下方的「信用卡繳費」或「活期帳戶繳費」功能選項,而顯示如圖6的信用卡繳費或如圖7的活期帳戶繳費等繳費方式,並可進一步輸入其繳款資料。步驟S11~S14,行動裝置2接收關於就診費用與付費方式的繳費資料後,透過中央伺服器3將該繳費資料傳輸至金融交易伺服器5,而使金融交易伺服器5透過中央伺服器3傳送一扣款確認資訊至醫事伺服器4,該扣款確認資訊包括該使用者已支付其就診費用的資訊。至此,使用者已完成其線上繳費的步驟。 Referring to FIG. 1 and FIG. 5 to FIG. 7, the flow of execution of the online payment by the user operating the mobile device 2 in the present embodiment will be described. In step S10, when the user checks the fee detail information of view 5, the user can further select the "credit card payment" or "current account payment" function option at the bottom of the screen, and display the credit card payment as shown in FIG. 6 or the current account as shown in FIG. Payment methods such as payment, and further input of payment information. Steps S11 to S14, after receiving the payment information about the medical expenses and the payment method, the mobile device 2 transmits the payment data to the financial transaction server 5 through the central server 3, and causes the financial transaction server 5 to transmit the information through the central server 3. A deduction confirmation message is sent to the medical server 4, and the deduction confirmation information includes information that the user has paid for the medical treatment. At this point, the user has completed the online payment process.
參閱圖1、圖8與圖9,最後說明本實施例中,使用者透過行動裝置2線上取得醫療收據及用於領取醫療用品之繳費憑證的執行流程。前述步驟S14執行完成後,於步驟S15~S16,行動裝置2隨即接收一由醫事伺服器4發出並透過中央伺服器3傳輸的繳費憑證資訊。該繳費憑 證資訊包括該使用者已支付的就診費用、一有關於該就診費用的醫療收據及一可被讀取以領取醫療用品之認證條碼資料。據此,使用者可以點選圖8、圖9畫面下方之「醫療收據」或「繳費憑證」的功能選項,而分別查看如圖8之醫療收據或如圖9之繳費憑證的細節資料。其中,點選「繳費憑證」的功能選項後,行動裝置2會顯示前述的認證條碼資料,該認證條碼資料可被藥局的掃描器讀取,讓使用者可領取其醫療用品。 Referring to FIG. 1 , FIG. 8 and FIG. 9 , finally, in the embodiment, the user executes the medical receipt through the mobile device 2 and the execution flow of the payment certificate for receiving the medical article. After the execution of the foregoing step S14 is completed, in steps S15 to S16, the mobile device 2 then receives a payment voucher information transmitted by the medical server 4 and transmitted through the central server 3. The payment The information includes the medical expenses paid by the user, a medical receipt for the medical expenses, and a certified barcode data that can be read to receive medical supplies. Accordingly, the user can click on the function options of "Medical Receipt" or "Payment Voucher" below the screen of Figure 8, Figure 9, and view the medical receipt of Figure 8 or the details of the payment voucher as shown in Figure 9. After clicking the function option of "Payment Certificate", the mobile device 2 displays the aforementioned authentication barcode data, which can be read by the scanner of the pharmacy, so that the user can receive the medical supplies.
如上所述,透過本發明的醫事服務方法,使用者可簡便地操作其行動裝置2安裝的應用程式,進行線上掛號、查詢待繳費用與線上繳費等就診所需的程序,可大幅提升其就醫的便利程度。 As described above, with the medical service method of the present invention, the user can easily operate the application installed by the mobile device 2, and perform the procedures required for online registration, inquiry of the fee to be paid, and online payment, etc., which can greatly enhance the medical treatment. The convenience level.
要特別說明的是,本實施例所述的條碼都是以二維的QR code為例進行說明,但前述條碼的類型可依需要而調整,不以此為限。此外,本發明醫事服務方法不侷限要執行前述S01~S17的所有步驟。舉例來說,若使用者透過現場掛號或電話語音掛號完成掛號程序,就可省略步驟S01~S04的掛號流程。因此前述說明僅用於說明本發明的實施方式,但不限於要採用該實施態樣。另一方面,本發明的實施例中,行動裝置2、中央伺服器3、醫事伺服器4與金融交易伺服器5都是以「一個」為單位進行說明,但可以理解的是,一般網路系統通常是以單點對多點或多點對多點進行資料交換,因此上述行動裝置2、中央伺服器3、醫事伺服器4或金融交易伺服器5的數量也可以是多個, 例如以多台中央伺服器3分別執行掛號、繳費功能,或是中央伺服器3與多間醫院的醫事伺服器4、多間金融單位的金融交易伺服器5建立連線等變化實施態樣,均能達成本發明的功效。 It should be noted that the bar code described in this embodiment is described by taking a two-dimensional QR code as an example, but the type of the foregoing bar code can be adjusted as needed, and is not limited thereto. Furthermore, the medical service method of the present invention is not limited to performing all of the steps S01 to S17 described above. For example, if the user completes the registration process through the on-site registration or telephone voice registration, the registration process of steps S01 to S04 can be omitted. Therefore, the foregoing description is only illustrative of embodiments of the invention, but is not limited to the embodiment. On the other hand, in the embodiment of the present invention, the mobile device 2, the central server 3, the medical server 4, and the financial transaction server 5 are all described in units of "one", but it is understood that the general network The system usually exchanges data in a single point to multi-point or multi-point to multi-point, so the number of the mobile device 2, the central server 3, the medical server 4 or the financial transaction server 5 may be plural. For example, a plurality of central servers 3 perform registration and payment functions, or a central server 3 and a plurality of hospital medical servers 4, and a financial transaction server 5 of a plurality of financial units establish a connection and the like. The efficacy of the present invention can be achieved.
參照圖10A、10B,為本發明醫事服務方法的第二較佳實施例。該第二較佳實施例與第一較佳實施例大致相同,差別在於:第一較佳實施例中,使用者是操作行動裝置2讀取醫院批價單的條碼資料,以查詢該張批價單的相關費用明細。而在第二較佳實施例中,使用者是點選圖3中的「身分證號+生日」之功能選項,輸入其個人資料,以查詢其所有未繳費診療紀錄與費用明細。舉例來說,使用者某次至醫院就診時,分別至眼科與內科進行診療,所以會分別收到眼科與內科發出的批價單。因此,於圖3若使用者選擇以掃描條碼的方式(第一較佳實施例)查詢費用,讀取眼科批價單的條碼後只會查詢到眼科就診的費用,讀取內科批價單的條碼只能查到內科就診的相關費用。但是如果使用者以輸入個人資料(第二實施例)的方式查詢費用時,可同時查到眼科與內科的診療費用,並分別進行線上繳款。 Referring to Figures 10A and 10B, a second preferred embodiment of the medical service method of the present invention is shown. The second preferred embodiment is substantially the same as the first preferred embodiment. The difference is that in the first preferred embodiment, the user operates the mobile device 2 to read the barcode data of the hospital order list to query the batch. A breakdown of the related costs of the price list. In the second preferred embodiment, the user selects the function option of "identity number + birthday" in FIG. 3 and enters his/her personal data to inquire about all unpaid medical records and expense details. For example, when a user visits a hospital for a visit to the ophthalmology department and the internal medicine department, he will receive a list of omissions from the ophthalmology department and the internal medicine department. Therefore, if the user selects the cost of scanning the barcode (the first preferred embodiment) in FIG. 3, the barcode of the ophthalmic price list is read, and only the cost of the ophthalmology consultation is read, and the internal medicine price list is read. Barcodes can only be found in the costs associated with medical treatment. However, if the user inquires the fee by inputting the personal data (the second embodiment), the medical expenses of the ophthalmology department and the internal medicine can be checked at the same time, and the online payment is separately made.
以下參閱圖10A、10B詳細說明本發明醫事服務方法的第二較佳實施例。 Next, a second preferred embodiment of the medical service method of the present invention will be described in detail with reference to Figs. 10A and 10B.
步驟F01~F04:步驟F01~F04是線上掛號的執行流程,其內容與步驟S01~S04類似,在此不多做贅述。 Steps F01~F04: Steps F01~F04 are the execution flow of the online registration, and the contents thereof are similar to the steps S01~S04, and will not be repeated here.
步驟F05~F09:於步驟F05,使用者點選圖3中 「身分證號+生日」之功能選項並輸入其個人資料後,行動裝置2依據該個人資料透過中央伺服器3傳送一未繳費查詢資訊至醫事伺服器4,並接收一由醫事伺服器4發出並透過中央伺服器3傳輸的未繳費診療清單,該未繳費診療清單包括至少一筆該使用者的未繳費診療紀錄。據此,使用者可一一檢視其所有未繳費診療紀錄(例如前述的眼科與內科)。 Step F05~F09: In step F05, the user clicks on FIG. 3 After the function option of "identity card number + birthday" is entered and its personal data is input, the mobile device 2 transmits an unpaid inquiry information to the medical server 4 via the central server 3 according to the personal data, and receives a medical server 4 issued by the medical server 4 And the unpaid medical treatment list transmitted through the central server 3, the unpaid medical treatment list includes at least one unpaid medical treatment record of the user. Accordingly, the user can view all of the unpaid medical records (such as the aforementioned ophthalmology and internal medicine).
步驟F10~F14:於步驟F10,使用者檢視其所有未繳費診療紀錄後,選擇一特定的未繳費診療選項(例如眼科),隨後行動裝置2依據該未繳費診療選項發出一費用查詢資訊以查詢相關費用。其後的步驟F11~F14的內容類似步驟S06~S09,在此不多贅述。 Steps F10~F14: In step F10, after viewing all the unpaid medical records, the user selects a specific unpaid medical treatment option (such as ophthalmology), and then the mobile device 2 issues a fee inquiry information according to the unpaid medical treatment option to query Related costs. The contents of the subsequent steps F11 to F14 are similar to the steps S06 to S09, and will not be described here.
步驟F15~F22:此等步驟供使用者線上繳款並取得醫療收據、繳費憑證,內容類似步驟S10~S17,在此便不重複說明。 Steps F15~F22: These steps are for the user to pay online and obtain medical receipts and payment vouchers. The content is similar to steps S10~S17, and the description will not be repeated here.
根據本發明醫事服務方法所提供的前述步驟S01~S17或F01~F22,使用者可隨時隨地操作其行動裝置2與醫事服務系統1連線,而進行線上掛號、查詢診療費用及線上付款等步驟,無須以傳統方式至醫院的服務櫃檯或繳費機進行上述就診流程,可大幅減少就診所需的時間,並減少來回奔波的辛勞,而提升就診的方便程度。故本發明醫事服務方法確實能達成本發明的目的。 According to the foregoing steps S01~S17 or F01~F22 provided by the medical service method of the present invention, the user can operate the mobile device 2 to connect with the medical service system 1 at any time and place, and perform online registration, inquiry medical expenses and online payment steps. There is no need to go to the hospital's service counter or payment machine in the traditional way to carry out the above-mentioned medical treatment process, which can greatly reduce the time required for medical treatment, reduce the hard work of going back and forth, and improve the convenience of visiting a doctor. Therefore, the medical service method of the present invention can achieve the object of the present invention.
惟以上所述者,僅為本發明之較佳實施例而已,當不能以此限定本發明實施之範圍,即大凡依本發明 申請專利範圍及專利說明書內容所作之簡單的等效變化與修飾,皆仍屬本發明專利涵蓋之範圍內。 However, the above is only the preferred embodiment of the present invention, and the scope of the present invention cannot be limited thereto, that is, according to the present invention. The simple equivalent changes and modifications made by the scope of the patent application and the contents of the patent specification are still within the scope of the invention.
1‧‧‧醫事服務系統 1‧‧‧ medical service system
2‧‧‧行動裝置 2‧‧‧Mobile devices
3‧‧‧中央伺服器 3‧‧‧Central Server
4‧‧‧醫事伺服器 4‧‧‧ medical server
5‧‧‧金融交易伺服器 5‧‧‧Financial Transaction Server
S01~S17‧‧‧流程步驟 S01~S17‧‧‧ Process steps
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| CN110992013A (en) * | 2019-11-18 | 2020-04-10 | 曾幸辉 | Quick payment and service management system for hospital prescriptions |
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