201222492 六、發明說明： 【發明所屬之技術領域】 本發明系一種車輛自動派 功派暹方法及其系統，特別是以 保郎能為考量前提下，運用中a _ 利&位、影像技術、智慧型平台透 過行動通訊傳輪，來實現降 臥人各叫車之費用，減少司機介 車耗油率，以“自動完成司機、乘客所需之服務以降低: 力成本’提供乘客安全搭車服務之智慧型車輛自動派遣方法 及其系統。 【先前技術】 根據學者估計，光是大a 口北地區，計程車空車率已超過 七成二，以油價換算，—年「* 平 1轉」的財務耗損高達六十三 億元，能就近載到乘宏、& κ客減少空車耗油是司機所關心之問 題。 另外對於犯減少叫車時撥打電話之費用又能安全快速 搭到車則是乘客所在意的問題；至於«者的角度來看，如 何能降低成本，又可以做好 习機〃乘客之間的服務是極需改 進的。 目前乘客若想搭車，不县 不疋侍在路邊攔車，就是需使用電 話撥打到叫車中心，由φ。“ 中〜人貝詢問上車地點及條件，再尋 找條件符合之車輛資料提# π焚供服務。4待叫車結果的過程中時 間若拖長，無形中使用奂#,β 者就侍多付出電話費用，就短程搭車 201222492 人員 機 高司機收入。 而言，-次叫車整體而言’乘客得多支出—成至二成的費用 當乘客等不到司機或司機找不到乘客時，又需透過客服 作相關處理，電話一來一回，往往又需付出更多成本。司 平常在路上巡迴空轉找尋乘客，非常不環μ也無法有㈣ 業者目前使用的派車系統模式仍需要一定比例的客服 人員，作派遣服務與客服1若業者要電腦自動 利用網站與定點設備來完成叫車服務。就網站叫車而… 能在有«器與網路設備兼具的情形下才能❹，而目°前: 慧型手機的普及率也並非已達到 于機，有些手機要輸入 上車地點也並非很枝。所以A多❹者還是需透過手機撥 打電話叫車’無形中增加了搭車的成本。而業者若是使用定 點設備，除了設備費用之外，還有維護及放置點的相關問題。 最後無法完全避免的仍是需要客服人員來處理派車後乘客 取消、乘客催車、司機催客等常見問題。 由此可見’上述習用方式仍有諸多缺失，實非一良善之 設計’而亟待加以改良。 本案發明人㈣上述習时柄魅的各項缺點，乃承 思加以改良創新，並經多年苦心孤謂潛心研究後，終於成功 研發完成智慧型車輛自動派遣方法及其系統 【發明内容】 201222492 本發明之主要目的在於提供一種智慧型車輛自動派遣 方法及其系統，本發明係藉提昇車輛派遣服務整體服務能量， 透過平台來完成車輛自動派遣服務，在無服務人員之下並具 司機客服與乘客服務之功能；在用戶者端方面，本發明使用 了影像處理與定位處理方法，能讓使用者方便快速完成叫車 服務後端系統使用智慧型平台，除了能提供使用者快速叫 車外，也能機動性地提醒司機移動至熱門區域提高載客率。 服處理的。p伤包含提供司機與乘客安全性對話服務或自 動訊息通知乘客’司機已到達、司機目前狀況、特殊事件處； 也能通知司機，乘客取消叫車、乘客特殊需求。 為達成上述目的，太私日日担山 方法，其包含： 過出-種智慧型車輛自動派遣 者可透過具有Gps^位之手持設備取㈣s衛星 車地點，再透過系統進行叫車服務； 告看透過具有行動通訊之手持設備，輸入附近廣 叫車服務； …匕〇1查詢該處之住址，進行 入二1吏：者可透過具有行動通訊之手持設備，透過預先登 上車地點或歷史搭車地點進行叫車服務； 定位附近^ 之手持設備取得基地台 使用者參考作為搜尋附近重要地標供 服務； “選擇’待使用者媒定後再進行叫車 e.使用者可使用具有照相功能的手持設備，在貼有叫車 201222492 服務二維條碼的地點拍該影像，透過影像解析後取得上車地 點，並由系統進行叫車服務： f.使用者τ使用具有照相訊功能的手持s備，在找 到正規化門牌的情況拍下該Η牌，透過影像解析後取得上車 地點，並由系統進行叫車服務； g_使用者可使用具有照相及通訊功能的手持設備， :非正規化門牌的情況拍下該門牌，透過影像解析與基地台 疋位找到正確上車地點位址，並由系統進行叫車服務丨以及 h·使用基地台定位直接尋找離使用者最近車輛進行詢 問流程’確定後建立乘客與司機的通話連線讓司機與乘客 直接確認上車地點。 至於本案所稱之一種智慧型車輛自動派遣系統，1包含 訊介接模組，該料交通資訊介«組會介接 通資訊包含時速，事件等訊息，以利系統詢 各地方大型活動起迄時間，作為系統車輛調度分析之用彙 模租班區7熱門時段/地點統計模組，透過統計 模、·且運鼻，可知類出不同時段、不同區域叫 _度分析參考之用；—司機車輛管理模組，以報 目前該車行敬位置狀況，透過系統分析訊息: 建4車輛移動至叫車率較高之區域；一派 二各:派車模式可供選用’以最快速方式進行派::掌定一 =‘模組，模組提供住址經緯度座 =口及重要地標供叫車使用；-基地台定位模組使用： 地台定位以得知使用者所在地址作為叫車使用;_二 201222492 模组，系統影像處理分為前後兩端，若 解析二維條碼、㈣地住址則在前端解析，，己可 處理，則有後端負責解析前端拍攝回傳的影像端無法 叫車使用；一客服平台模組，該客貝心以提供 叫車時之互動式處理建立司機乘客對話連線處 乘客 通知乘客司機之訊息處理；以及—理、特殊狀況 基本資料、叫車特殊需求、 ：二；記錄會員 車訊息時確認身份及提供符合條件之叫車 為乘客發出叫 本發明智慧型車輕自動派遣 .沽及其系統，與其他習用 技術相互比較時，更具傷下列優點： 使用者可利用—般手機、智慧型手機 電話費用之方式叫車，董…… 肩費者旎使用更便宜且便利的方 式叫車是最佳模式 的万 2’與無線電、衛星派遣及方式比較，本201222492 VI. Description of the Invention: [Technical Field] The present invention is a vehicle automatic dispatching method and its system, especially in the premise of maintaining the Lang Lang, using a _ profit & position, imaging technology The intelligent platform realizes the cost of the decommissioning vehicles through the mobile communication, reducing the driver's fuel consumption rate, and “automatically completing the services required by the drivers and passengers to reduce: the cost of the vehicle” to provide passengers with safe rides. The intelligent dispatching method and system of intelligent vehicles for service. [Prior Art] According to the estimation of scholars, it is estimated that the empty car rate of taxis has exceeded 72% in the north of the city, and the price of oil is converted into oil. The financial loss is as high as 6.3 billion yuan, and it is a driver's concern to reduce the fuel consumption of empty cars. In addition, it is a problem for passengers to safely and quickly get to the car when the cost of making a call is reduced. As for the perspective of the person, how can the cost be reduced and the passengers can be used between the passengers and the passengers? Service is in great need of improvement. At present, if passengers want to take a ride, the county does not need to wait for the roadside to block the car. It is necessary to use the telephone to call the call center, by φ. “中~人贝 asks for the location and conditions of the boarding, and then finds the vehicle information that meets the conditions. # π Incineration service. 4 If the time of the result of the waiting car is prolonged, the use of 奂# in the invisible is used. Paying the telephone bill, the short-distance ride 201222492 staff high driver income. In terms of - the total number of passengers - the passengers spend more - up to 20% of the cost when the passenger can not wait for the driver or the driver can not find the passenger, It is also necessary to handle the relevant services through customer service. The telephone calls are often used again, and it is often necessary to pay more. The company often travels on the road to find passengers on the road, which is very difficult to have. (4) The vehicle system model currently used by the industry still needs to be certain. Proportion of customer service staff, dispatch service and customer service 1 if the computer wants the computer to automatically use the website and the fixed-point equipment to complete the car service. The website is called the car... It can be smashed in the case of both the device and the network device. Before the eyes: The popularity of the smart phone is not already reached, and some mobile phones are not very suitable for entering the car. Therefore, the A person still needs to call the phone through the mobile phone. In the form, the cost of the ride is increased. If the operator uses the fixed-point equipment, in addition to the equipment cost, there are problems related to the maintenance and placement points. Finally, it is still impossible to completely avoid the need for the customer service personnel to handle the cancellation of the passenger after the dispatch of the passenger. Common problems such as urging the car and urging the driver. It can be seen that there are still many shortcomings in the above-mentioned methods of use, which are not a good design and need to be improved. The inventor of this case (4) The shortcomings of the above-mentioned stipulations are After thinking and improving, and after years of painstaking research, the company successfully developed and completed the intelligent vehicle automatic dispatching method and its system. [Invention content] 201222492 The main purpose of the present invention is to provide a smart vehicle automatic dispatching method and system thereof. The present invention utilizes the overall service energy of the vehicle dispatch service to complete the automatic dispatch service of the vehicle through the platform, and has the function of the driver's customer service and the passenger service under the unserviced personnel; in the user side, the invention uses the image processing And the positioning processing method enables the user to quickly and easily complete the calling service The back-end system uses a smart platform, in addition to providing users with a quick call, it can also be mobile to remind drivers to move to hot areas to increase the passenger load rate. The service includes. The p injury includes a driver-to-passenger security dialogue service or automatic The message informs the passenger that the driver has arrived, the current situation of the driver, and the special event; the driver can also be notified that the passenger cancels the special request of the passenger and the passenger. To achieve the above purpose, the method of the private day is to take the following: The automatic dispatcher of the vehicle can take the (4)s satellite vehicle location through the handheld device with Gps^ and then carry out the calling service through the system. It is reported that through the handheld device with mobile communication, the nearby wide-car service is input; ...匕〇1 The address of the office is entered into 2: It can be used to obtain a car service through a pre-boarding place or a historical pick-up location through a handheld device with mobile communication. Positioning the nearby handheld device to obtain a base station user reference as a search Important landmarks nearby for service; "Choose 'After the user's mediation, then call the car e. Users can make Using a handheld device with camera function, the image is taken at a location where the QR2 barcode of the car 201222492 is attached, and the location of the boarding is obtained through image analysis, and the car service is performed by the system: f. The user τ uses the camera The function of the hand-held s equipment, in the case of finding the regularized house number, the plaque is photographed, the image is taken to obtain the boarding location, and the system performs the calling service; g_user can use the handheld device with camera and communication functions , : The situation of the illegal house number is taken, the correct boarding location is found through the image analysis and the base station, and the car service is performed by the system, and the h base station is used to directly search for the nearest user. The vehicle conducts the inquiry process to determine the connection between the passenger and the driver, and the driver and the passenger directly confirm the location of the boarding. As for the intelligent vehicle automatic dispatching system referred to in this case, 1 contains the communication interface module. The traffic information of the group will include information such as speed, events and other information to facilitate the systematic inquiry of major events from various places. Time, as the system of vehicle dispatching analysis, the 7th time slot/location statistics module of the model transfer renting area, through the statistical model, and the nose, it can be known that different time periods and different areas are called _ degree analysis reference; The vehicle management module reports the current position of the car and analyzes the information through the system: the construction of the vehicle moves to the area with a higher rate of the car; the two cars: the mode of the car can be selected to be sent in the fastest way. ::The palm of a = 'module, the module provides the address of the latitude and longitude seat = port and important landmarks for the use of the car; - the base station positioning module uses: the platform positioning to know the user's address as the car use; Second, 201222492 module, system image processing is divided into front and rear ends, if the 2D barcode is parsed, (4) the address is parsed at the front end, and it can be processed, then the back end is responsible for parsing the image end of the front end shooting back. The law calls the car to use; a customer service platform module, the customer's heart is to provide the driver's conversation at the connection point of the driver's passenger communication to notify the passenger driver of the message processing; and - the basic information of the special situation, the car Special needs, : 2; Confirm the identity when the member car message is recorded and provide the qualified car to send the passengers to the smart car light automatic dispatch. The system and its system are more injurious when compared with other conventional technologies. Advantages: Users can use the general mobile phone, smart phone phone charges to call the car, Dong ... shoulders, use the cheaper and more convenient way to call the car is the best mode of the 2' with radio, satellite dispatch and Comparison of methods, this
取代值機人員，自叙抽〜争 十D 動執仃乘客服務與司機客服，能更快速及 P本_於車隊管理而言可以省去人力成本。 3·纟發明提出以影像技術結合叫車模式，可提供使用 適時適地叫車服務與取代定點設備的部份。使用手機進行 網路叫車，最錐卢 運订 处即疋上車地點輸入的部份；本發明提供 使用者只要拍下二 —條碼或門牌’透過有效的處理機制， 可快速得知乘客上 平地點及乘客資訊，並提供相關叫車服務。 而且使_包傳輪訊‘“費㈣遠小於電料訊費用，也可 201222492 以避免發生撥打電話叫車等了 3至5分鐘後中心人員卻回 報目前無車輛可提供服務的問題，乘客無形中付出電話費成 本但又無法得到服務。 本發明知:出一自動建議司機在不同時段移動至附 近熱門區域，是透過歷史紀錄分析統計、特殊大型活動記錄、 即時交通資訊分析等結果’可使司機有效降低空車率，避免 在路上空繞等候乘客。 5.使用二維條碼取代定點設備，只需要在特定場所例 如超商、百貨、學校等貼上叫車服務二維條碼，使用者只需 要拍照透過解析後即可實㈣點叫車服務。對於車隊而^， 可以省去擺置定點設備的麻煩與日後維護㈣用 ㈣置需要有電源及人員注意得到的地方，因設備存在= 此被破壞的問題，使用二維條碼即可以免除這些問題。 6 ·本發明提出手機基地台定位叫車方式模式可供非 照相手機使用’基地台定位—般有大約百公尺範圍的誤差， 平台提供搜尋範圍内的地標位址提供使用者前往候車或建 立司機與乘客對話連線直接確定上車地點。 【實施方式】 現階段的車輛自動派遣模式最難處理即是如何取得乘 客上車地點’傳統方式是透過網頁叫車預先輸入好上車地點 "需要有㈣器與網路設備。-般使用者在外面若無電腦或 201222492 智慧型手機，皆無法使 種即是 使用定點設備，擺 用此方法完成叫車服務。另 點設備代表固定點的上車地址， 客搭車時制該設備機器 呆1乍此方式的最大缺點就是 要有這樣-個設備’業者需要放置大量定點主機，才可提供 ㈣大服務。再者，維護、維修設備的人力物力花費，也 疋一大問題。本發明所描Ψ ~fc·#么心 出方法岣參考圖一，本發明之取得 上車地點位址的方法包括下列八項，本發明提出方法使乘客 可快速方便地叫到所需車輛，並解決手機輸人上車地址之不Replacing the check-in personnel, self-study and slogan 10D mobile passenger service and driver customer service, can be faster and better. In terms of fleet management, labor costs can be saved. 3. The invention proposes to use the image technology combined with the calling mode to provide the part that uses the timely and appropriate car service and replaces the fixed point equipment. Using the mobile phone to make a network call, the most cone-shaped transport order is the part input on the pick-up place; the present invention provides the user with a quick capture of the second bar code or the house card through the effective processing mechanism to quickly learn the passengers. Location and passenger information, and provide related car service. Moreover, the _ packet transmission round of 'fee (four) is much smaller than the electricity charge, can also be 201222492 to avoid the call to call the car, etc. After 3 to 5 minutes, the center staff returns the current problem of no vehicle service, the passenger is invisible The cost of the telephone is paid but the service is not available. The present invention knows that an automatic suggestion that the driver moves to a nearby popular area at different time periods is through the analysis of historical records, special large-scale activity records, and real-time traffic information analysis. The driver effectively reduces the empty space rate and avoids waiting for passengers on the road. 5. To replace the fixed-point equipment with 2D barcodes, it is only necessary to affix the two-dimensional bar code for the car service in specific places such as supermarkets, department stores, schools, etc. After the photo is parsed, you can use the car service (four). For the team, you can save the trouble of placing the fixed-point equipment and future maintenance. (4) Use (4) Set the place where you need power and personnel attention, because the device exists = this is The problem of destruction, the use of two-dimensional bar code can be exempted from these problems. 6 · The present invention proposes a mobile phone base station positioning car mode It can be used for non-camera mobile phones to use 'base station positioning—there is an error of about 100 meters. The platform provides the landmark address within the search range to provide users to wait for the bus or establish a driver-to-civilian dialogue to directly determine the location of the boarding. [Embodiment] The most difficult method of automatic dispatching of vehicles at this stage is how to obtain the passengers' pick-up location. The traditional way is to pre-enter the pick-up location through the webpage. "There is a need for (4) devices and network equipment. If there is no computer or 201222492 smart phone outside, it is impossible to use the fixed point device, and this method is used to complete the calling service. The other device represents the fixed-point bus address, and the device is used when the passenger rides. The biggest disadvantage of this method is that there must be such a device. The operator needs to place a large number of fixed-point hosts to provide (4) large services. Furthermore, the cost of manpower and material resources for maintenance and repair of equipment is also a major problem. Ψ ~fc·#么心出方法岣 Referring to Figure 1, the method for obtaining the location of the boarding location of the present invention includes the following eight items, the present invention A method so that passengers can quickly and easily called the required vehicle, and the phone does not resolve the address of the input on the bus
請同時參閱圖一，為太路名口# Λ I 马本發明冬慧型車輛自動派遣方法之 流程圖，圖中之流程包含： a.使用者透過智慧型手機取得奶衛星定位上車地點^ 再進行詢車流程。 # b.基地台定點取得乘客上車地點附近位址，透過平台重 要地標轉換，提供乘客幾個附近範圍内參考地點Η作為等 待上車地點，再進行詢車流程。 c. 使用者可透過具有行動通訊之手持設備，輸入附近廣 告看板之店家電話，再過過平台p〇I查詢該處之住址13，進 行叫車服務。 d. 使用者可透過具有行動通訊之手持設備，透過預先登 入系統之特定上車地點或歷史搭車地點14進行叫車服務。 201222492 •在超商、學校、醫院等公共場所、特定位置貼上叫車 服務:二維條碼，使用者用具有照相與通訊功能的手持設備 拍攝定點二維條碼15’透過影像處理技術轉換取得上車地址， 即可進行叫車服務，此方法可取代傳統定點設備。 f. 使用者透過具有照相與通訊功能的手持設備拍攝正 規化之門牌號碼16，再進行叫車服務。 g. 使用者透過具有照相與通訊功能的手持設備拍攝非 正規化之門牌地址，透過基地台定位輔助17找到正確上車 地點位址，進行叫車服務。 h. 透過基地台定位直接尋找離使用纟最近車輛進行詢 問流程，確定後建立乘客與司機的通話連線18，讓司機與乘 客直接確認上車地點。 請參閱圖二，為本發明智慧型車輛自動派遣系統之系統 杈’’且圖’圖中’本發明智慧型車輛自動派遣系統包含一即時 交通資訊介接模組211，其介接即時路況、時速、事件等， 一特殊活動介接模組212,其得知大型活動（如演唱會、展覽 會）起迄時間地點’-行政區/排班區/熱門時段/地點叫車統 计模組213為系統統計行政區/排班站各時段的叫車次數與 特疋時段會員、公司行號叫車狀況’—司機車輛管理模組 包含司機與車輛相關基本資料、載客資料與目前狀況管理， 一派遣邏輯模組215會以乘客地點、特殊需求、司機位置、 201222492Please also refer to Figure 1 for the flow chart of the automatic dispatching method of the winter road type vehicle. The process in the figure includes: a. The user obtains the location of the milk satellite positioning on the smart phone ^ Then proceed with the inquiry process. # b. The base station obtains the address near the passenger's boarding point, and transmits the important landmarks through the platform to provide passengers with several nearby reference locations as the waiting place, and then conducts the enquiry process. c. The user can enter the store phone number of the nearby advertisement billboard through the handheld device with mobile communication, and then go through the platform p〇I to inquire the address 13 of the office to perform the car service. d. The user can conduct a car service through a mobile device with mobile communication through a pre-entry system specific pick-up location or historical ride location 14. 201222492 • In the public places, schools, hospitals and other public places, specific locations posted a car service: two-dimensional bar code, the user uses a handheld device with camera and communication functions to shoot fixed-point 2D barcode 15' through image processing technology conversion The car address, you can call the car service, this method can replace the traditional pointing device. f. The user takes a regular house number 16 through a handheld device with camera and communication functions, and then performs a car service. g. The user takes an informalized house number address through a handheld device with camera and communication functions, and finds the correct location of the boarding location through the base station positioning assistant 17 to perform a car service. h. Directly locate the inquiry process from the nearest vehicle through the base station positioning, and then establish a call connection line between the passenger and the driver 18, so that the driver and the passenger can directly confirm the boarding location. Please refer to FIG. 2 , which is a system of the smart vehicle automatic dispatching system of the present invention, and the present invention intelligent mobile vehicle automatic dispatching system includes an instant traffic information interface module 211, which interfaces with the instant road condition, Speed, events, etc., a special event interface module 212, which knows the start and end time of a large event (such as a concert, an exhibition) - administrative district / scheduling area / hot time / location called car statistics module 213 For the system statistics, the number of trains and special time periods of the administrative district/shifting station and the special time member's status, the driver's vehicle management module contains the basic information about the driver and the vehicle, the passenger information and the current situation management. Dispatch logic module 215 will be based on passenger location, special needs, driver location, 201222492
特殊商業邏輯進行詢派車之服務，—阳地標模組如主要 進行地址座標系統轉換及提供重要地標、交又路口叫車„ 此外，若使用者透過基地台定位時，系統會使用地標模組提 供附近上車地點之參考地標，讓乘客選擇上車地點以利司機 前往載客及乘客前往等車，—基地以位模組217, 一影像 處理模組218,-客服平台模組219，其處理乘客來電之 ㈤-ID、建立司機乘客服務功能，例如發送訊息通知乘客 司機已到達、特殊訊息、通知司機乘客取消搭車之情形並 能在必要時刻直接建立司機與乘客對話連線以便提供客服 之功能，-會員管理模組22()提供紀錄分析會員叫車歷史記 錄、叫車特殊需求、乘車滿意度調查等，以利每次會員叫車 時’平台能提供即時快速又體貼人意的服務。。 其中綜合即時交通資訊介接模組211和-特殊活動介接 模組212、行政區/排班區/熱門時段/地點統計模組213與司 機車輛e里模、.且214系統會以上述模組資料進行運算，在不 同時段即時提供建議司機機動地將車輛移動到附近熱門區 域或排班站進行排站，以增加司機載客率，降低空車時數， 田乘客叫車時也能更即時快速的前往載客提供服務；另外， GIS地標模組216及影像處理模組218為提供使用者多重選 擇叫車模式’減少撥打電話叫車之費用。。 請複參閱圖一 使用者若為一般手機或只具有通訊功能 201222492 的設備可以使用基地台定位叫車12、商家電話轉址叫車13、 預且地點叫車14、基地台定位司機乘客服務叫車u的方式 ^車，右使用者使用具照相與通訊功能手機或設備可以使用 二維條碼叫車15、正規化門牌影像叫車16、非正規化門牌 衫像叫車17方法進行叫車。對於業者而言，以二維條碼叫 車15的方式取代定點設備，省去擺置設備的成本只要在 特定地點（超商、百貨、學校）貼上叫車服務的二維條碼即可。 使用者只要輕鬆一拍，透過影像處理轉換，即可快速又便利 地7C成叫車程序。上述之模組皆可讓乘客節省撥打電話叫車 之服務費用，又能避免手機輸入地址的不便。 上列詳細說明係針對本發明之一可行實施例之具體說 明’惟該實施例並非用以限制本發明之專利冑圍，凡未脫離 本心月技藝精神所為之等效實施或變更，均應包含於本案之 專利範圍中。 综上所述，本案不但在技術思想上確屬創新，並能較習 用物品增進上述多項功效，應以充分符合新穎性及進步性之 法疋發明專利要件，爰依法提出申請，懇請貴局核准本件 發明專利申請案，以勵發明，至感德便。 【圖式簡單說明】 圖一為本發明智慧型車輛自動派遣方法之流程圖；以及 圖二為本發明智慧型車輛自動派遣系統之系統模組圖。 12 201222492 【主要元件符號說明】The special business logic is to send the service of the car. The Yang landmark module is mainly used to convert the address coordinate system and provide important landmarks, and the intersection is called the car. In addition, if the user locates through the base station, the system will use the landmark module. Providing reference landmarks for nearby pick-up locations, allowing passengers to select the pick-up location for the driver to travel to passengers and passengers to wait for the vehicle, the base module 217, an image processing module 218, and the customer service platform module 219. Handling the passenger's (5)-ID, establishing the driver's passenger service function, such as sending a message to inform the passenger that the driver has arrived, special message, notifying the driver that the passenger cancels the ride and can directly establish a driver-to-passenger connection to provide the customer service when necessary. Function, - Member Management Module 22 () provides records to analyze member car history, car special needs, ride satisfaction survey, etc., so that each time the member calls the car, the platform can provide instant, fast and considerate service. Integrated instant traffic information interface module 211 and special event interface module 212, administrative area/shift area/hot time The location/statistics module 213 and the driver's vehicle e modulo, and the 214 system will perform calculations based on the above-mentioned module data, and promptly provide suggestions to the driver to move the vehicle to a nearby hot area or a shift station for station scheduling at different time intervals. In order to increase the driver's passenger load rate and reduce the number of empty trains, the field passengers can also provide quick and quick access to the passengers when they call the vehicle. In addition, the GIS landmark module 216 and the image processing module 218 provide multiple choices for the user. Mode 'reduced the cost of calling the car. Please refer to Figure 1. If the user is a general mobile phone or only has the communication function 201222492, the base station can be used to locate the car 12, the merchant phone is called the car 13, and the location Calling the car 14, the base station locates the driver's passenger service to call the car u way, the right user uses the camera and communication function phone or equipment can use the 2D bar code to call the car 15, the regularized house image called the car 16, the informal The door card is called the car 17 method to call the car. For the industry, the two-dimensional bar code is called the car 15 instead of the fixed point device, eliminating the cost of placing the device as long as The location (super business, department store, school) can be labeled with the QR code of the car service. The user can quickly and conveniently 7C into the car program by simply taking a picture and converting it through the image processing. All of the passengers can save the service cost of calling and calling, and can avoid the inconvenience of inputting the address of the mobile phone. The above detailed description is specific to one of the possible embodiments of the present invention, but the embodiment is not intended to limit the present invention. The scope of the patent, the equivalent implementation or change without departing from the spirit of this heart, should be included in the patent scope of this case. In summary, this case is not only innovative in terms of technical thinking, but also more customary. To enhance the above-mentioned multiple functions, the patents should be invented in full compliance with the novelty and progressiveness of the law, and the application should be filed according to law. You are requested to approve the application for the invention patent in order to encourage the invention. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a flow chart of a smart vehicle automatic dispatching method according to the present invention; and FIG. 2 is a system module diagram of the smart vehicle automatic dispatching system of the present invention. 12 201222492 [Description of main component symbols]
75 GPS衛星定位叫車 12基地台定位叫車 13商家電話轉址叫車 14預登地點叫車 15二維條碼叫車 16正規化門牌影像叫車 17非正規化門牌影像叫車 18基地台定位司機乘客服務叫車 211即時交通資訊介接模組 212特殊活動介接模組 213行政區/排班區/熱門時段/地點統計模 214司機車輛管理模組 21 5派遣邏輯模組 216 GIS地標模組 21 7基地台定位模組 218影像處理模組 21 9客服平台模組 220會員管理模組75 GPS satellite positioning called car 12 base station positioning called car 13 business phone forwarding called car 14 pre-entry location called car 15 two-dimensional bar code called car 16 regularized house number image called car 17 unregulated house number image called car 18 base station positioning Driver passenger service called car 211 instant traffic information interface module 212 special event interface module 213 administrative area / scheduling area / hot time / location statistical model 214 driver vehicle management module 21 5 dispatch logic module 216 GIS landmark module 21 7 base station positioning module 218 image processing module 21 9 customer service platform module 220 member management module
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