200803285 九、發明說明: 【發明所屬之技術領域】 本發明係關於一種網路改接及障礙通報系統,特別是指一種有關專線 及寬頻服務障礙管理及品質分析系統,其功能可通過改接埠報功能,進行 光纜改接、傳輸系統改接、網路設備改接、電力改接等通報作業;並透過 障礙通報功能,進行光纜障礙、傳輸系統障礙、網路設備障礙等通報作業;200803285 IX. INSTRUCTIONS: [Technical Field] The present invention relates to a network redirection and obstacle notification system, and more particularly to a dedicated line and broadband service barrier management and quality analysis system, the functions of which can be changed by Reporting function, such as optical cable reconnection, transmission system reconnection, network equipment reconnection, power reconnection and other notification operations; and through the obstacle notification function, optical cable barriers, transmission system obstacles, network equipment obstacles and other notification operations;
以及自動分概接及異常障礙資料產生縛關,並通知相關處理單位及 人員0 【先前技術】 通訊科技日新月異,输網路設備不_推陳出新,為了能擴展及; 合各類崎顧化各_路續礙監視及戦魏,賊轉不斷進行」 線及寬頻服務障礙管理及品質分析功能的提昇,來滿足使崎在各項和 一則力此的而求’以提昇電路品質並縮短修復時間,達到客戶之高品質# 求。從現場維運角度來看’為提供更優良電路品質而需要進行電路改接 口而將致使服務帽,而查測人M無法即時知道時就會影響障礙查測的日 間’所以就必需匯整·改接赠礙㈣訊,提供給查測人員 礙的依據。 即- 過去為了提供更優良電路品f而必㈣進行電路改接 因素(如光繞被道路施工挖斷H 外在 各^備•異常造絲鱗轉,此時内部 ==Γ繼接物物物彡_路下大量叫 會中斷服務。在舊的管理機制下,維運人員沒有-氧二的s 口能提供相_改接或異常告 Q、 似的固 3 ~測人員也沒有一個管道可以得 5 200803285 知這些訊息,無法事前先啟動備援機制,而當客戶申告時或設備產生告警 時,必須手動去各網管系統查測服務經過的設備是否有告警,然後再判斷 障礙問題點,不僅會浪費許多的查測時間而且也會使得客戶對其所租用的 服務品質感到不滿意。 , 本發明提供維運人員'查測人員及客戶服務單位之間對於電路哆接及 異常障礙通報資訊絲平台’其魏架構主要在因觀場設備改接及維運 需要,分析改接及異轉賴卿的顧,可將作業所轉之數位用戶回 路家族(X Digital Subscriber Line,xDSL)、多媒體隨選視訊(Multimedia 〇nAnd automatically separate the basic and abnormal obstacles to generate data and notify the relevant processing units and personnel 0 [Previous technology] Communication technology is changing with each passing day, the network equipment is not _ innovated, in order to be able to expand and The road continues to hinder surveillance and the Wei, the thief continues to carry out the line and broadband service barrier management and quality analysis functions to meet the needs of the various and one to improve the circuit quality and shorten the repair time. Reach the high quality of customers #求. From the perspective of on-site maintenance, 'there is a need to make a circuit change interface to provide better circuit quality, which will result in a service cap. If the person M cannot know immediately, it will affect the daytime of the obstacle detection. Change the gift (4) news to provide the basis for the investigation personnel. That is to say - in the past, in order to provide a better circuit product f, it is necessary to (4) perform circuit change factors (such as light winding by road construction, excavation H, external preparation, abnormal wire-making scale rotation, at this time, internal == Γ relay object)彡 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ You can get 5 200803285 to know these messages, you can't start the backup mechanism beforehand. When the customer reports or the device generates an alarm, you must manually go to each network management system to check whether the device passing the service has an alarm, and then judge the obstacle problem. Not only will it waste a lot of inspection time but also make customers feel dissatisfied with the quality of service they rent. The present invention provides information about the communication between the inspection personnel and the customer service unit for circuit connection and abnormal obstacles. The silk platform's Wei architecture is mainly due to the need to change the connection and maintenance of the field of view equipment, analyze and change the connection and the transfer of the different users of the family. The digital user circuit family can be transferred to the X Digital Subscriber Line. xDSL), multimedia VOD (Multimedia 〇n
Demand, MOD) ^ Wberto the x, FTTx). ..^(VirtualDemand, MOD) ^ Wberto the x, FTTx). ..^(Virtual
Private Network,VPN)魏務t路聽據料㈣事先魏侧單位與相 關系統,配合服務品質(Quality〇fService,Q〇s)考核機制,提供各式報表當 作改接考核之依據’可大升侧轉單位或企業專案經_客戶服務 品質。Private Network, VPN) Weiwu t road listening materials (four) prior Wei side units and related systems, with the quality of service (Quality 〇 fService, Q 〇 s) assessment mechanism, provide a variety of statements as the basis for the change assessment Upgrade the unit or enterprise project by _ customer service quality.
由此可見,上述習用技術仍有諸多缺失,實非一良善之設計者,而亟 <寺加以改良。 本案發明人鑑於上述制技術着生的各項缺點,乃亟思加以改良創 障 新,並經多年苦心孤諸潛心研究後,終於成功研發完成本件網路改接及 礙通報系統。 【發明内容】 種網路改接及軸通«統,作為維運單 於電路改接及異轉礙聽麵之互動平 本發明之目的即在於提供一 位、查測及客戶服務單位之間對 台,其功能架構主要在·· 6 200803285 1. 因應現場設備改接雜運需要,分析改接及異轉礙所影響的範 圍:本發明驗f事前歡計雛的設備更換版本升級電路調定作 業以及臨時發生之設備障礙及電路告警或需公告之機房查修事 件,提供由轴層到最底層的傳輸线辟分析及專線影響分析; 2. 依組_齡_報侧單位及_: 傳輸設備與分析並結 合公司内階層式人員組織架構,提供各類傳輸設備發生改轉異常 障礙時即_通報細。當纽接·常障礙發生時,系統會自動 分析所影響的服務並依通報規則傳送簡訊或e_m^給 同仁,使其能得到第-手即時的資訊並能快速處理,另外依企業作 業流程的設計,將服務影響資料界接通報給相關系統,提供更好的 加值服務功能。 可達成上述發明目的之網路改接及障礙通報系統,包括有—異常障礙 通報模組,該異轉礙通報模組貞責提供異f障礙所造成之電路及服務影 響分析,並自動通報異動障礙會影響的服務電路和傳輸電路及維運單位= 路到網路改_賴組,碰改接通域_貞責提做接影響單位 每階段改接通報的流程控制’使改接事件不影響客戶服務的正常運^ .再 經域報組織管理·,提供纽接和異雜礙發生時,魏該通知哪些 人員處理的規則管理功能。 〜本發明可作鱗科位和查測及客戶服務單位之間對於電路改接及異 常_通報資訊之互動平台,係採麵操作模式,要求畴各傳輪維運 人貝必須私本發明峨供之網f登_狀接輕常障鱗事件的受影 200803285 響曰期及錢,在經響分析後,本伽會主動通㈣責單位及杳測人 員必須進行相酬試及準備,然後進人树贿提供之㈣喃結果。 【實施方式】 請參閱圖-所示,為本發明所提供之網路改接及障礙通報夺统架構 圖,本系統1係提供現場設備改接、異常障礙通報需求及分析物㈣ 的範圍’可事前啟動備援機制,以防止大量問題申告,並依組織架構即日i 通報相關早位及錢,以達到縮短查測時間、降低改接影響客戶電路的時 間,其主要包括: 一異常障礙通報模組11 '該輯礙通報模組11係負責提供異常障礙 和 所造成之料錄務轉抑,並自料财轉魏務電路 傳輸電路及維運單位;It can be seen that there are still many shortcomings in the above-mentioned conventional techniques, which is not a good designer, and the 亟 < Temple is improved. In view of the shortcomings of the above-mentioned system technology, the inventor of this case is thinking about improving the new problem, and after years of painstaking research, he finally succeeded in researching and developing the network connection and obstruction notification system. SUMMARY OF THE INVENTION The purpose of the invention is to provide a network, a check and a customer service unit. Taiwan, its functional architecture is mainly in ··· 2008 20080285 1. In response to the need for on-site equipment to change the miscellaneous transportation, analyze the scope of the impact of the change and the different obstacles: the invention is inspected before the equipment replacement version upgrade circuit setting Operation and temporary equipment obstacles and circuit alarms or room maintenance inspections to be announced, provide analysis of transmission line analysis from the shaft layer to the bottom layer and analysis of the impact of the dedicated line; 2. According to the group_age_reporting unit and _: transmission Equipment and analysis combined with the company's hierarchical staff organization structure, providing various types of transmission equipment when the abnormal obstacles are changed. When the link and the frequent obstacle occur, the system will automatically analyze the affected service and send the newsletter or e_m^ to the colleagues according to the notification rules, so that they can get the first-hand instant information and can process it quickly, and according to the enterprise operation process. Design, the service impact data community will be reported to the relevant system to provide better value-added service functions. A network redirection and obstacle notification system capable of achieving the above object, including an abnormality notification notification module, which is responsible for providing circuit and service impact analysis caused by different obstacles, and automatically notifying the transaction The service circuit and transmission circuit and the maintenance unit that the obstacle will affect = the road-to-network change _ _ group, the change to the connection domain _ 提 提 提 提 影响 影响 影响 影响 影响 影响 影响 影响 影响 影响 影响 影响The normal operation of customer service is affected. After the organization and management of the domain report, Wei will inform the staff of the rule management functions that are handled when the link and the heterogeneity occur. ~ The invention can be used as an interactive platform between the scales and the inspection and customer service units for circuit rectification and abnormality_information information, which is the operation mode of the mining face, and requires the domain to be transported by the people. For the network f _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Into the people to provide bribes to provide (four) verb results. [Embodiment] Please refer to the figure - shown, which provides the network connection and obstacle notification system diagram provided by the present invention. The system 1 provides the field equipment replacement, abnormal obstacle notification requirements and the scope of the analyte (4). The backup mechanism can be activated in advance to prevent a large number of problems from being reported, and the relevant early position and money will be notified according to the organizational structure, so as to shorten the inspection time and reduce the time for the change of the customer's circuit. The main items include: The module 11 'is responsible for the notification module 11 is responsible for providing abnormal obstacles and the resulting processing of the material, and self-funded to the Wei circuit circuit transmission circuit and maintenance unit;
一網路改接通報模組12,#自I 係、負貝k供改接影響單位每階段改接通報的 流程控制,使改鮮件不辟客戶服務的正常運作; Φ 一通報組織管理模組13,#楹徂A於从 _知哪些人員處理的規則管理功能;接和異時’系統該通 異轉姆幢㈣負責將騎障《響資贿縣_魏調度及 管理系嶋射告資訊系統/專線維運物理系統大 (BS職簡娜⑽)3等續止大量問題申告;負責通知問題的維運人 貝2將繼㈣細知本如,本如細卿麵後會透 過客戶光纖姆理_路資_及邮__—_ 電路及服務影響分析,得知此異常障礙會影響的服務電路和傳輸電路,·然 200803285 後本系統1會自動通報給(BSPM、DOSS及Service Center)3等系統,提供 k些界接系統整合本身的功能,而查測及服務人員可直接在熟悉的系統上 二 就了以传到改接或異常障礙的訊息,另外系統也會通報給受影響的 維運早位’設備維運貞責人員必須在收到通報制本系統_報,此功能 將可確保障礙資财被充分傳遞,維運人·服人員5在處理完此筆異常 P早礙後’也必須到系統回報障礙已修復,此時系統會再度通報給⑽刚、 DOSS及Service Center)3等系統,通知此障礙已修復完成; 網路改接通報模組12負責提供計劃性改接事件之改接基本資料,建 播,下層收容f路及客戶承租服務事前分析,預先通報細轉單位及客 服單位,改接事件及影響龍,並在改接#日針對改接各階段狀態通報維 運單位,及改接竣工喃,另外針對要有改接之事前評估賴,納入新設 DSLAM狀接之備料流程。改接事件賴是事前規_事件,此模組提供 改接事件的〉絲控制,包域增改接事件以及附卜來輯如氣候不佳)緊急 延期或緊急終止功能,依據流程提供改接影響單位每階段改接的通報。改 接事件的涵蓋範圍可以為中繼紐改接、用戶光驗接、新設數位用戶迴 ^ II (Digital subscriber Line Access Multiplexer, DSLAM)^ ^ # 輸系統改接(GE、STM-1等)、網路設備改樹仙續以、_M等)及網路 設備卡板改接(ADM/TM、OADM等)。影響分析可分為下列二種: 1.通道影響分析 提供由高階層電路遞迴分析至可能影響之下層收容電路,例如一條% 心光纜配合高絲路駐賴要賴進行的計難改接,以練之現行的 200803285 規劃因數位同步架構(Synchronous Digital Hierarchy,SDH)必有1+1保護,即 切換時不會影響到同步傳輸模組(Synchronous Transport Module,STM-n)以 下之收容電路,收容影響電路含各心線之使用電路及收容入稠密波長分割 , 多工轉換(Dense Wavelength Division Multiplexing,DWDM)系統,但若為一 . 般非同步數位階層(Plesiochronous Digital Hierarchy, PDH)設備如 M13 設備 改接,則提供M13所銜接之DS3電路及其收容DS1系統。事前的電路分 析可提供改接影響之維運單位,在改接當日應該請那些維運單位配合切換 ⑩ 1路及職,結合基地纟電路峡制SDH環路標記,可事紐知行動通 信分公司。 ’ 2·服務影響分析 一 提供此計劃性改接當工程進行時,分析可能受影響的服務,含專線服 務、ADSL服務及FTTB服務讀。如规改接可分析直接制狀心線之 客戶(如CATV業者),或直接承租ADWDm客戶,再如某胤观 核讀靠改射娜餘之ADSL贿。事前的服聽f分析資料和 Service Ce_結合可讀辟大客戶贿,預紐知大客戶,在改接當曰 *回報至前端客服或查測系統,以逹到防止客戶大量申告; " _ 通報組辭理模組13提供改接和異常障礙發生時,系統該通知哪些維 運單位及所屬人員處理的分析功能。通報組織管理模組13必需有組織管理 和規則管理二項功能。組織管理功能負責將組織内維運人員做階層式的組 合,每-位員工就是一個最小的通報單位,依據絲、服務、傳輸系統及 設備的分類,事先將各類負責的員工列出,再依員工所屬的機房' 營運處 200803285 及刀A 3向上組合成階層式設備通轉位轉。此祕必雖隨時彈性 調整同i工可月』b守官理不同的設備而可隸屬於不同設備的群組架構 中,當職務異動後也可以時隨時修改他所屬的群组; . 由料人建錢備/卡片的改接及異轉礙然賴取網路資源 ,調度及管理系統内系統收容資料分析影響的客戶服務,最後將影響的服務 通知各個相關系統。 如圖二所示,為本發明網路改接及障礙通報系統之網路改接及障礙通 I健《,改祕障礙事件社要麵為,⑴可姆仁輸人改接或異 常障礙設備/卡片資料,建立申告改接與異常障礙事件單,⑺由障礙申告 資訊系統(eTris)自動轉人障礙的巾告f料,(3)網路資_度及管理系統 (職)系統的新設DSL谢局改接作業,_覽監測系統之光纔障礙事件 早,在經«統1建檔錢行影響分析後將會通報細設備輕貞責人員$ 以及各障礙及服務管理系統3。麵及服務人員可直接在熟悉的系統上操 丨作就可以得到改接或異常障礙的訊息。整個模組之事件單申告及影塑服 務通告流程。 如圖二所不’為本發明網路改接及障礙通報系統之改接流程圖,目前 針對新設DSLAM局崎,讀之賴單位輕網人胃,在&接接通_ 組接收到改接事件單後會立即進行備料查詢流程,向網管人員確認是改接 當曰詢問目前現料是否足夠,由網管人員向客網單位回報備料完成或缺 料’如果備枓成功’則會同時指定網管調定人員並會啟動改接作業,否則 則會停止流程,以下分別就備料查詢流程和改接流程詳細說明·· 200803285 (1) 備料查詢流程 網路改接通報模組負責接收備料估料請,依改接心線範圍查詢後產 生備料統計分喊’估算此纽接鱗_務義錄量,錢pams確 •認是时備觀指定崎歡μ,最後吨客默M備料完成或 . 缺料終止改接。 (2) 改接流程 當備料流程成功後,網路改接通報模組會通知pams改接附掛細及 籲調定人員進行改麟料’縱人員會依據鮮收料料完成默作業後會 將新的埠資料傳送回客網人貝,此時就可進行外線調線施m缩短影響 客戶服務時間’當外線人員卫程式虹完成後,客網會回報網管單位改接 已改接竣工,並將原使_ DSLAM物東f轉放。改接_如果遇到 任何外來因素(如氣候不佳),則可執行緊急延期或終止改接,針對延期會將 改接事件單行事曆赃,終歧接則會狀前縱之所有胤鳩璋資源 解陳釋放,並通知相關改接負責人員延期或取消。 _ 如圖四所示,為本發明網路改接及障礙通報系統之系統通報維運人員 ’的原則,當改接和異常障礙發生時,異常障麵報模組網路改接通報 、板組12會分析出哪些贿或系統受到影響,此時_管理魏會依據設備 的麵先仗没備通報單位架構中選出此設備的通報單位架構,接著再依設 備所在機房由上而下從階層中找出此機房負責人員名單進行通報作業。對 於光& 63和傳輸系統6,則會分析此系統下層所收容各階系統,再以系統 #甲乙兩端機房61、62由上而下查詢需通報的維運負責人員。 12 200803285 本發明所提供之網路改接及障礙通報純,與前刻證案及其他習用 技術相互比較時,更具有下列之優點: 1.本發明整合電_接及異常障礙通報資訊呵提供公司内其他系統界 接,提供客服、查測及維修人員可峨時查詢提供最新的電路改接或異常 障礙資訊。 2·本發明可有效縮短障礙麵人員的麵咖,使得客戶騎可以降至 最低,從而提高客戶滿意度與企業形象。 3·本發賴财郷料位每·改接通報的輕㈣,做接事件不 影響客戶客路服務的正常運作,減少客戶巾告電路障礙的機率。 4.本發明提供階層式的通報架構,可依設備的分類和公司組織架構將維 運人員由下而上群組;當需通報時,則可依設備的種類,由上而下動態找 出要通報人員名單。 上列詳細制係針對本發明之—可行實施例之具體說明,惟該實施例A network to change the report module 12, #自一系, negative shell k for the change of the impact of the unit to change the reporting process control, so that the fresh parts do not open up the normal operation of customer service; Φ a notification organization management model Group 13, #楹徂A in the _ know which personnel handle the rule management function; the connection and the different time system, the transfer of the different building (four) is responsible for the riding obstacles "Yuebao County _ Wei dispatching and management system 嶋 嶋The information system/special line maintenance physics system (BS job Jana (10)) 3 and so on continue to report a large number of questions; the responsible person who is responsible for the notification of the problem will be followed by (4) knowing the truth, this will be through the customer after the details Optical fiber _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Center)3 system provides the functions of integrating some of the interface systems, and the inspection and service personnel can directly transmit the information to the changed or abnormal obstacles on the familiar system, and the system will also notify the system. Affected peacekeeping transport early 'equipment maintenance personnel must Received the notification system system _ report, this function will ensure that the obstacles are fully transferred, the carrier and service personnel 5 after processing this abnormal P early obstacles ' must also go to the system return barrier has been fixed, at this time The system will re-notify (10) Gang, DOSS and Service Center) 3 systems to notify that the obstacle has been repaired; the network change notification module 12 is responsible for providing the basic information for the planned reconnection event, construction, and lower-level containment. f road and customer lease service pre-analysis, pre-notification of the fine-transfer unit and customer service unit, change the incident and influence the dragon, and in the change of # day to adjust the status of each phase of the notification of the transport unit, and change the completion of the work, and other targets It is necessary to have a pre-assessment of the change, and incorporate the new DSLAM-like preparation process. The change incident is based on the pre-regulation _ event. This module provides the control of the wire change of the event, the addition of the packet domain and the incident, and the emergency extension or emergency termination function. A notification that affects the reorganization of the unit at each stage. The coverage of the reconnection event can be relay link redirection, user photo inspection, and new digit subscriber line access multiplexer (DSLAM) ^ ^ # transmission system reconnection (GE, STM-1, etc.), The network equipment is changed to the tree, _M, etc., and the network device card board is connected (ADM/TM, OADM, etc.). The impact analysis can be divided into the following two types: 1. The channel impact analysis provides reversal analysis from the high-level circuit to possibly affect the underlying containment circuit, for example, a % heart-optic cable is matched with the high-wire road to rely on the difficult-to-reconstruction The current 200803285 planning factor bit synchronization architecture (Synchronous Digital Hierarchy, SDH) must have 1+1 protection, that is, the switching circuit does not affect the receiving circuit below the Synchronous Transport Module (STM-n). The circuit affecting the use of each core line and the Dense Wavelength Division Multiplexing (DWDM) system, but if it is a Plesiochronous Digital Hierarchy (PDH) device such as M13 equipment In the case of reconnection, the DS3 circuit connected to M13 and its containment DS1 system are provided. The pre-existing circuit analysis can provide the transportation unit with the influence of the change. On the day of the rectification, those maintenance units should cooperate with the switching of the 10 1 road and the post, combined with the SDH circuit marking of the base circuit, and the action communication the company. '2. Service Impact Analysis 1 Provide this planned redirection. When the project is in progress, analyze the services that may be affected, including dedicated line services, ADSL services, and FTTB service reading. If you can adjust the parameters, you can analyze the customers who directly control the heart (such as CATV operators), or directly rent ADWDm customers, and then, as a certain nuclear watch, rely on the ADSL bribe. Before the service, listening to the analysis data and Service Ce_ combined with the confession of large customers, pre-new knowledge of the big customers, in the change of the 曰 * return to the front-end customer service or inspection system, in order to prevent customers from a large number of complaints; " _ The notification group vocabulary module 13 provides the analysis functions that the system should notify the maintenance unit and its personnel when the change and abnormal obstacles occur. The notification organization management module 13 must have two functions of organization management and rule management. The organization management function is responsible for the hierarchical combination of the internal maintenance personnel. Each employee is the smallest notification unit. According to the classification of silk, service, transmission system and equipment, all responsible employees are listed in advance. According to the employee's own computer room's operating office, 200803285 and knife A 3, they are combined into a hierarchical device. This secret must be flexible at any time to adjust the equipment that is different from the i-worker's rule. It can be subordinate to the group structure of different devices. When the job changes, you can modify the group to which he belongs at any time. The change and disconnection of the people's money/cards will depend on the network resources, dispatch and manage the customer service affected by the system containment data in the system, and finally notify the relevant systems of the affected services. As shown in Figure 2, the network redirection and obstacle notification system of the present invention is the network connection and the obstacle to the I Jian, and the remedial obstacles incidents are faced with, (1) Ke Muren input or abnormal obstacle equipment / card information, the establishment of the application for rectification and abnormal obstacles, (7) the automatic notification of the obstacles reported by the eDiss information system (eTris), (3) the new network and the management system (service) system DSL thank you for changing the operation, _ viewing monitoring system light obstacles early, after the analysis of the impact of the data system will be notified to the fine equipment and personnel and the obstacles and service management system. Face and service personnel can get the message of change or abnormal obstacles by operating directly on the familiar system. The event ticket declaration and the shadow service notification process for the entire module. As shown in Figure 2, the flow chart of the network redirection and obstacle notification system of the present invention is currently set up for the newly established DSLAM Bureau, and the unit of the light network is read by the < After receiving the event form, the stock inquiry process will be carried out immediately, and the network management personnel will confirm that it is correct. If the current information is sufficient, the network management personnel will report the completion of the materials to the customer network unit or the shortage of materials, if the backup is successful, the same will be specified. The network management personnel will start the rectification work, otherwise the process will be stopped. The following is the detailed description of the material preparation inquiry process and the rectification process. · 200803285 (1) The material inquiry inquiry process is changed to the receiving module and is responsible for receiving the preparation materials. Please, according to the change of the range of the heartbeat after the query to generate the statistics of the slogan 'estimate this button _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The material shortage is terminated. (2) Reconnection process After the preparation process is successful, the network will change the notification module to notify the pams to change the attachment and call the personnel to change the lining materials. The vertical personnel will complete the silent operation based on the fresh materials. The new data will be sent back to the passenger network. At this time, the external line can be adjusted to shorten the customer service time. When the outside line personnel program is completed, the customer network will return the network management unit and the replacement has been completed. The original _ DSLAM will be transferred. Change _ If you encounter any external factors (such as poor weather), you can perform an emergency extension or terminate the change. For the extension, you will change the event calendar, and the final connection will be the same.璋Release the release of the resources and notify the relevant responsible person to postpone or cancel. _ As shown in Figure 4, the principle of the system for the network change and obstacle notification system of the present invention is notified to the maintenance personnel. When the change and abnormal obstacles occur, the abnormal obstacles report module network is changed to the report. Group 12 will analyze which bribes or systems are affected. At this time, _ Management Wei will not select the notification unit structure of the equipment in the unit structure according to the equipment, and then from the top to the bottom of the equipment room. Find out the list of responsible persons in this room to report the work. For Yuguang & 63 and transmission system 6, the system will be analyzed in the lower layer of the system, and then the system responsible for the maintenance of the aircraft will be inquired from the top and bottom of the system. 12 200803285 The network redirection and obstacle notification provided by the present invention has the following advantages when compared with the previous engraving and other conventional techniques: 1. The integrated telegram and abnormal obstacle notification information of the present invention is provided. Other systems in the company are connected, providing customer service, inspection and maintenance personnel to query and provide the latest circuit changes or abnormal obstacle information. 2. The invention can effectively shorten the face of the obstacle face personnel, so that the customer can be minimized, thereby improving customer satisfaction and corporate image. 3. The lighter (four) of the material issued by the company is not affected by the normal operation of the customer's road service and reduces the chance of the customer's circuit fault. 4. The present invention provides a hierarchical notification structure, which can set up the transportation personnel from the bottom up according to the classification of the equipment and the organizational structure of the company; when it is required to be notified, it can dynamically find out from the top to the bottom according to the type of equipment. A list of personnel should be notified. The detailed system above is specific to the possible embodiments of the present invention, but the embodiment
並非用以_本_之柄侧,凡未_本發明技_神所為之等效與 施嫩,例如:等變化之飾實施例,均應包含於本案之專利範^ τ上所述本案不但在空間型態上確屬創新,並能較習用物品增進上 迷多項功效,應已充分符合卿性及進步性之法定發明專利要件,麦依去 提出申請,懇請貴局核准本件發明專利樓,以勵發明 : 【圖式簡單說明】 城。 圖一為本發_路雜及_職架構圖; 圖-為網路改接及障礙職减之網路改接及障礙通報流程丨 圖三為網路改接及障礙通報系統之改接流程圖;以及 13 200803285 圖四為網路改接及障礙通報系統之系統通報維運人員的原則。 【主要元件符號說明】 1本系統 11異常障礙通報模組 , 12網路改接通報模組 13通報組織管理模組 2負責通知問題的維運人員It is not used for the shank side of the _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ It is truly innovative in terms of space type, and can enhance many functions compared with the use of customary items. It should fully comply with the statutory invention patent requirements of the Qing and progressive, and Mai Yi will apply for it, and you are requested to approve the invention patent building. Inspired by invention: [Simple description of the map] City. Figure 1 is the road diagram of the _ road and _ job structure; Figure _ network change and obstacle notification process for network change and obstacle reduction, Figure 3 is the process of network change and obstacle notification system Figure; and 13 200803285 Figure 4 shows the principles of the system for the network change and the obstacle notification system. [Main component symbol description] 1 system 11 abnormal obstacle notification module, 12 network change notification module 13 notification organization management module 2 responsible for notifying the problem
3 BSPM/eTRIS/QoS/HiOSS3 BSPM/eTRIS/QoS/HiOSS
4 OPTIMA/PAMS 5維運人員/客服人員 6傳輸系統 61甲端機房 62乙端機房 63光纖 144 OPTIMA/PAMS 5 Maintenance personnel / Customer service staff 6 Transmission system 61 A computer room 62 A computer room 63 fiber 14