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TR2022019160A2 - A SMART FEEDBACK SYSTEM - Google Patents

A SMART FEEDBACK SYSTEM

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Publication number
TR2022019160A2
TR2022019160A2 TR2022/019160A TR2022019160A TR2022019160A2 TR 2022019160 A2 TR2022019160 A2 TR 2022019160A2 TR 2022/019160 A TR2022/019160 A TR 2022/019160A TR 2022019160 A TR2022019160 A TR 2022019160A TR 2022019160 A2 TR2022019160 A2 TR 2022019160A2
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feedback
employee
interface
manager
data
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TR2022/019160A
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Turkish (tr)
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Bakan Ferhat
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Metri̇k Bi̇lgi̇sayar Yazilim Danişmanlik Servi̇s Sanayi̇ Ti̇caret Li̇mi̇ted Şi̇rketi̇
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Priority to TR2022/019160A priority Critical patent/TR2022019160A2/en
Publication of TR2022019160A2 publication Critical patent/TR2022019160A2/en
Priority to PCT/TR2023/050892 priority patent/WO2024129016A1/en
Priority to PCT/TR2023/051543 priority patent/WO2024129046A1/en
Priority to TR2023/017237A priority patent/TR2023017237A2/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/2866Architectures; Arrangements
    • H04L67/30Profiles
    • H04L67/306User profiles
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N20/00Machine learning
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06NCOMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
    • G06N3/00Computing arrangements based on biological models
    • G06N3/02Neural networks
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398Performance of employee with respect to a job function
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/105Human resources
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/30Semantic analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages

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Abstract

Buluş, bir iş yerinde bulunan en az bir yöneticinin (20) en az bir çalışana (30) en az bir konu ile ilgili olarak bir objektif bir şekilde geri bildirim vermesini sağlamak için bir akıllı geri bildirim sistemi (10) ile ilgilidir. Şekil 1The invention relates to an intelligent feedback system (10) to enable at least one manager (20) in a workplace to give objective feedback to at least one employee (30) on at least one subject. Figure 1

Description

TARIFNAME BIR AKILLI GERI BILDIRIM SISTEMI TEKNIK ALAN Bir is yerinde bulunan en az bir yöneticinin en az bir çal isana en az bir konu ile ilgili olarak bir objektif bir sekilde geri bildirim vermesini saglamak için bir akilli geri bildirim sistemi ile ilgilidir. ÖNCEKI TEKNIK Bir is yerinde bulunan bir yönetici, is süreçlerinin yönetilmesini, bahsedilen is süreçlerinin en etkili sekilde ilerlemesini, denetim yapilmasini, kurumsal sorunlarin çözülmesini, kurumsal stratejilerin belirlenmesini, çalisanlar arasinda is dagiliminin yapilmasini saglamaktadir. Yönetici, sorumlu oldugu ekibin ya da kurumun her türlü faaliyetinden sorumludur. Örnegin; bir yönetici bir çalisanin izin alacagi günlerden, çalisma saatlerinde isini tam bir olarak yerine getirmesinden, islerin zamaninda teslim edilmesinden, çalisan motivasyonunu saglamaktan sorumludur. Günümüzde yönetici ile çalisan arasindaki iletisim; gerekli planlama, koordinasyon, kontrol etme gibi yönetimsel fonksiyonlarin aktarilmasi olarak saglanmaktadir. Bir departmanin veya kurumun sorumlulugunu üstlenmek, ciddi bir is yüküyle beraber, çogu zaman operasyonel isleri sonuçlandirmaya odaklanmis yöneticileri çalisanlardan uzaklastirmaktadir. Uzayan operasyonel süreçler, üst yönetimden veya dis kaynaklardan yapilan baskilar nedeniyle iletisimin yogun olmasi gerekirken yeterli düzeyde iletisim kurulamamaktadir. Bu durum yöneticinin çalisanlari yeterli olarak anlayamamasina ve çalisan üzerinde mobbing olusturmasina neden olabilmektedir. Mobbing, çalisan bireyi pasiflestirmek, yipratmak ve yildirmak gibi amaçlar için huzursuz etme, asagilama, dislama, önemsememe gibi bilerek ve belirli bir sekilde yapilan baskici yönetim ve psikolojik siddet olarak tanimlanabilir. Is hayatinda psikolojik risklerin en basinda gelen "Mobbing" (psikolojik yildirma), son zamanlarda çok sik karsilasilan ancak çesitli nedenlerle gündeme getirilemeyen bir sorundur. Mobbingin etkileri çalisan açisindan degerlendirildiginde, çalisanin kendisini basarisiz hissetmesine yol açacak ve motivasyonun düsmesine neden olmaktadir. Bununla birlikte yogun kaygi ve stres, görevine odaklanamama, isi yaparken kendine güvenmeme, psikolojik rahatsizliklar gibi etkiler olusturmaktadir. Bu durum, çalisanlarin verimsiz olmasina ve is kaybina neden olmaktadir. Günümüzde çalisanlarin degerlendirilmesi için gelistirilmis performans destekli sitemler bulunmaktadir. CN113449989A basvurusunda, kurumsal performans yönetimi ve OKR'ye (Hedef ve Anahtar Sonuçlar Yöntemi) dayali bir performans yönetim sisteminden bahsedilmektedir. Bahsedilen sistemde çalisanlarin degerlendirilmesi saglanmaktadir. Fakat söz konusu sistem yönetici çalisan arasindaki iletisimin kurulmasini saglamamaktadir. Sonuç olarak, yukarida bahsedilen tüm sorunlar, ilgili teknik alanda bir yenilik yapmayi zorunlu hale getirmistir. BULUSUN KISA AÇIKLAMASI Mevcut bulus yukarida bahsedilen dezavantajlari ortadan kaldirmak ve ilgili teknik alana yeni avantajlar getirmek üzere, bir akilli geri bildirim sistemi ile ilgilidir. Bulusun bir amaci, yöneticinin çalisanlara objektif bir sekilde geri bildirim vermesini saglayan bir akilli geri bildirim sistemi ortaya koymaktir. Yukarida bahsedilen ve asagidaki detayli anlatimdan ortaya çikacak tüm amaçlari gerçeklestirmek üzere mevcut bulus, Bir is yerinde bulunan en az bir yöneticinin en az bir çalisana en az bir konu ile ilgili olarak bir objektif bir sekilde geri bildirim vermesini saglamak için bir akilli geri bildirim sistemidir. Buna göre bahsedilen yönetici vasitasiyla bir geri gerilim verisi girisi yapmak için bir geri bildirim arayüzünü; bahsedilen geri bildirim arayüzüne girilen bahsedilen geri bildirim verisini almak için bir islemci birimini, bahsedilen islemci birimi ile iliskili çalisan verilerinin depolandigi bir veritabanini; islemci birimi ile iliskili bir çalisan arayüzünü içermesi; islemci biriminin; - geri bildirim arayüzünden bir geri bildirim verisinin alinmasini saglayacak; - veritabanindan geri bildirim yapilan çalisanin kisisel bilgilerinin alinmasini saglayacak; - yönetici vasitasiyla olusturulan geri bildirimin kisisel bilgilere göre yeniden düzenlenmesini saglayacak, - yeni olusturulan geri bildirimin bir çalisan arayüzünde görüntülenmesini saglayacak sekilde konfigüre edilmis olmasidir. Bulusun mümkün bir yapilanmasinin özelligi, islemci birimi ile iliskili bir hafiza birimini içermesidir. Bulusun mümkün bir diger yapilanmasinin özelligi, islemci birimi ile iliskili bir haberlesme birimini içermesidir. Bulusun mümkün bir diger yapilanmasinin özelligi, islemci biriminin; derin ögrenme, makine ögrenmesi ve yapay zeka algoritmalarindan en azindan biri ile önceden egitilmis verileri kullanacak sekilde konfigüre edilmis olmasidir. Bulusun mümkün bir diger yapilanmasinin özelligi, islemci biriminin, - geri bildirim arayüzünden bir geri bildirim verisinin alinmasini saglayacak; - veritabanindan geri bildirim yapilan çalisanin kisisel bilgilerinin alinmasini saglayacak; - yönetici vasitasiyla olusturulan geri bildirimin kisisel bilgilere göre yeniden düzenlenmesini saglayacak, - yeni olusturulan geri bildirimin bir çalisan arayüzünde görüntülenmesini saglayacak sekilde konfigüre edilmis olmasidir. SEKILIN KISA AÇIKLAMASI Sekil 1' de bir akilli geri bildirim sisteminin çalisma senaryosunun temsili bir görünümü verilmistir. BU LUSUN DETAYLI AÇIKLAMASI Bu detayli açiklamada bulus konusu sadece konunun daha iyi anlasilmasina yönelik hiçbir sinirlayici etki olusturmayacak örneklerle açiklanmaktadir. Bir is yerinde bulunan en az bir yöneticinin (20) en az bir çalisana (30) en az bir konu ile ilgili olarak bir objektif bir sekilde geri bildirim vermesini saglamak için bir akilli geri bildirim sistemi (10) ile ilgilidir. Sekil 1'e atfen, bahsedilen geri bildirim sistemi (10), bahsedilen yönetici (20) vasitasiyla bir geri gerilim verisi girisi yapmak için bir geri bildirim arayüzünü (100) içermektedir. Bulusun mümkün bir yapilanmasinda bahsedilen geri bildirim arayüzü (100) bir mobil cihaz vasitasiyla girilebilen bir mobil uygulama vb. olabilmektedir. Burada açiklanan mobil cihaz, bir bilgisayar, bir tablet, bir akilli telefon vb. olabilmektedir. Yönetici (20) kendine özel olarak saglanmis bir mail adresi ve sifre ile geri bildirim arayüzüne (100) giris yapabilmektedir. Geri bildirim sistemi, söz konusu geri bildirim arayüzüne (100) girilen bahsedilen geri bildirim verisini almak için bir islemci birimini (200) içermektedir. Bahsedilen islemci birimi (200); derin ögrenme, makine ögrenmesi ve yapay zeka algoritmalarindan en azindan biri ile önceden egitilmis verileri kullanacak sekilde konfigüre edilmistir. Bahsedilen islemci birimi (200), okundugunda yöneticinin (20) objektif olarak geri bildirim vermesini saglayan islem adimlarinin gerçeklestirilmesini saglamaktadir. Islemci birimi (200) tarafindan okunan ve sözü edilen islem adimlarinin gerçeklesmesini saglayan, komut satirlarindan olusan fonksiyonel modülleri içeren bir yazilimi saklayan bir hafiza birimi (500) bulunmaktadir. Islemci birimi (200) bahsedilen hafiza birimi (500) ile iliskili olacak sekilde saglanmistir. Hafiza birimi (500) verileri kalici olarak saklayan ve gerektiginde geçici olarak da saklayan bellekler kombinasyonunu içerebilmektedir. Islemci birimi (200), de bir mikroislemci, CPU, GPU gibi bir islemci olabilmektedir. Islemci birimi (200) ile iliskili çalisan (30) verilerinin depolandigi bir veritabani (300) bulunmaktadir. Bahsedilen veritabani (300), çalisanlarin (30) kisisel bilgilerini, günlük çalisma saatlerini, aylik/yillik is performansini, is aktivitelerini, deger segmentlerini, anket verilerini, çalisan profil verileri vb. çalisanin (30) is yerinde yapmis oldugu tüm eylemleri, toplanan tüm verileri vb. içermektedir. Veritabaninda (300) her bir çalisan (30) için özel olarak olusturulmus dosya vb. saklama alanlari bulunmaktadir. Her bir saklama alani bir çalisanin (30) kisisel ve is bilgilerini içermektedir. Islemci birimi (200) ile iliskili bir çalisan arayüzü (400) bulunmaktadir. Bulusun mümkün bir yapilanmasinda bahsedilen çalisan arayüzü (400) olarak bir mobil cihaz vasitasiyla giris yapilan bir mobil uygulama olabilmektedir. Burada açiklanan mobil cihaz, bir bilgisayara bir tablet, bir akilli telefon vb. olabilmektedir. Her bir çalisan, çalisan arayüzüne (400) kisisel olarak giris yapmaktadir. Örnegin, çalisanlar çalisan arayüzüne (400) bir mail adresi ve sifre ile giris yapabilmektedir. Islemci birimi (200) ile iliskili yönetici (20) geri bildirim arayüzü (100), çalisan arayüzü (400) ve veritabanindan (300) en azindan biri ile veri alisverisi yapilmasina imkan saglayan bir haberlesme birimi (600) bulunmaktadir. Bulusun mümkün bir yapilanmasinda bahsedilen haberlesme birimi (600) kablolu ve/veya kablosuz haberlesme saglayacak sekilde yapilandirilmistir. Haberlesme birimi (600) uzak mesafelerde kablosuz veri alis verisi yapilmasini saglamaktadir. Islemci birimi (200), geri bildirim arayüzünden (100) bir geri bildirim verisinin alinmasini saglayacak; veritabanindan (300) geri bildirim yapilan çalisanin kisisel bilgilerinin alinmasini saglayacak; yönetici (20) vasitasiyla olusturulan geri bildirimin kisisel bilgilere göre yeniden düzenlenmesini saglayacak, yeni olusturulan geri bildirimin bir çalisan arayüzünde (400) görüntülenmesini saglayacak sekilde konfigüre edilmistir. Bulusun örnek bir yapilanmasinda, bir yönetici (20) geri bildirim arayüzü (100) vasitasiyla bir çalisan ile ilgili olarak bir geri bildirim verisinin girilmesini saglamaktadir. Islemci birimi (200) geri bildirim arayüzünden (100) geri bildirim verisinin alinmasini saglamaktadir. Islemci birimi (200), geri bildirim verisinin derin ögrenme, makine ögrenmesi ve yapay zeka algoritmalarindan en azindan biri ile önceden egitilmis verileri kullanarak analiz edilmesini saglamaktadir. Islemci birimi (200) veritabanindan (300) bahsedilen çalisanin kisisel ve is bilgilerinin alinmasini saglamaktadir. Islemci birimi (200), çalisanin kisisel ve is bilgilerine göre yönetici (20) vasitasiyla yapilan geri bildirim verisinin objektif bir yoruma dönüstürülmesini saglamaktadir. Islemci birimi (200), objektif forma dönüstürülen geri bildirim verisinin çalisana sunulmak üzere çalisan arayüzüne (400) iletilmesini saglamaktadir. Böylece, yöneticinin (20) çalisana iletmis oldugu geri bildirim verisinin düzenlenmesi saglanarak çalisanin kisisel performansina uygun bir forma dönüstürülmesi saglanmaktadir. Bu durum yöneticinin (20) çalisana mobbing uygulamasinin engellenmesi saglanfmaktadir. Yönetici (20) geri bildirimi derin ögrenme, makine ögrenmesi ve yapay zeka algoritmalarindan en azindan biri ile önceden egitilmis verileri kullanarak objektif bir forma dönüstürülmektedir. Bulusun koruma kapsami ekte verilen istemlerde belirtilmis olup kesinlikle bu detayli anlatimda örnekleme amaciyla anlatilanlarla sinirli tutulamaz. Zira teknikte uzman bir kisinin, bulusun ana temasindan ayrilmadan yukarida anlatilanlar isiginda benzer yapilanmalar ortaya koyabilecegi açiktir. SEKILDE VERILEN REFERANS NUMARALARI Akilli geri bildirim sistemi 100 Geri bildirim arayüzü 200 Islemci birimi 300 Veritabani 400 Çalisan arayüzü 500 Hafiza birimi 600 Haberlesme birimi Yönetici Çalisan TR TR TR TR TRDEFINITION OF A SMART FEEDBACK SYSTEM TECHNICAL FIELD This relates to a smart feedback system designed to ensure that at least one manager in a workplace provides objective feedback to at least one employee on at least one topic. PREVIOUS TECHNIQUE A manager in a workplace is responsible for managing business processes, ensuring the most effective progress of these processes, conducting audits, solving corporate problems, determining corporate strategies, and distributing tasks among employees. The manager is responsible for all activities of the team or organization they are responsible for. For example, a manager is responsible for an employee's days off, ensuring they fully perform their duties during working hours, delivering tasks on time, and maintaining employee motivation. Today, communication between manager and employee is achieved through the transfer of necessary managerial functions such as planning, coordination, and control. Taking responsibility for a department or organization often involves a significant workload, frequently distancing managers from employees who are primarily focused on completing operational tasks. Prolonged operational processes, coupled with pressure from upper management or external sources, often prevent sufficient communication when it is essential. This can lead to managers failing to adequately understand employees and resulting in mobbing. Mobbing can be defined as a deliberate and specific form of oppressive management and psychological violence aimed at making an employee passive, wearing them down, and intimidating them through harassment, humiliation, exclusion, and disregard. Mobbing (psychological harassment), a leading psychological risk in the workplace, is a problem that is frequently encountered lately but often overlooked for various reasons. When the effects of mobbing are evaluated from the employee's perspective, it leads to feelings of failure and decreased motivation. Furthermore, it causes intense anxiety and stress, inability to focus on tasks, lack of self-confidence while working, and psychological disorders. This situation leads to employee inefficiency and job loss. Currently, there are performance-supported systems developed for employee evaluation. Application CN113449989A describes a performance management system based on corporate performance management and OKR (Key Goals and Results Method). This system provides for employee evaluation. However, the system does not facilitate communication between managers and employees. Consequently, all the problems mentioned above have made it necessary to make an innovation in the relevant technical field. BRIEF DESCRIPTION OF THE INVENTION The present invention relates to an intelligent feedback system aimed at eliminating the disadvantages mentioned above and bringing new advantages to the relevant technical field. One goal of the invention is to create an intelligent feedback system that enables managers to provide objective feedback to employees. To achieve all the objectives mentioned above and detailed below, the present invention is an intelligent feedback system that enables at least one manager in a workplace to provide objective feedback to at least one employee on at least one issue. Accordingly, it includes a feedback interface for inputting feedback data through the aforementioned manager; a processor unit for receiving the aforementioned feedback data entered into the feedback interface; a database storing employee data associated with the aforementioned processor unit; and an employee interface associated with the processor unit. The invention is configured to: - retrieve feedback data from a feedback interface; - retrieve personal information of the employee providing feedback from the database; - rearrange feedback created by the administrator according to personal information; - display newly created feedback in an employee interface. A possible configuration of the invention includes a memory unit associated with the processor. Another possible configuration includes a communication unit associated with the processor. A third possible configuration involves the processor being configured to use data pre-trained with at least one of the following algorithms: deep learning, machine learning, and artificial intelligence. Another possible configuration of the invention is that the processor unit is configured to: - receive feedback data from the feedback interface; - retrieve the personal information of the employee providing feedback from the database; - rearrange the feedback created by the administrator according to the personal information; - display the newly created feedback in an employee interface. BRIEF DESCRIPTION OF THE FIGURE Figure 1 provides a representative view of a working scenario of an intelligent feedback system. DETAILED DESCRIPTION OF THIS INVENTION This detailed description explains the invention using examples that do not limit understanding and are solely for the purpose of facilitating a better understanding of the subject. This invention relates to an intelligent feedback system (10) to enable at least one manager (20) in a workplace to provide objective feedback to at least one employee (30) on at least one issue. Referring to Figure 1, the aforementioned feedback system (10) includes a feedback interface (100) for inputting feedback data via the aforementioned manager (20). In a possible configuration of the invention, the aforementioned feedback interface (100) could be a mobile application, etc., accessible via a mobile device. The mobile device described here could be a computer, a tablet, a smartphone, etc. The manager (20) can log in to the feedback interface (100) with a dedicated email address and password. The feedback system includes a processing unit (200) to receive the aforementioned feedback data entered into the feedback interface (100). The mentioned processing unit (200) is configured to use data pre-trained with at least one of the deep learning, machine learning, and artificial intelligence algorithms. The mentioned processing unit (200) enables the execution of processing steps that allow the manager (20) to provide objective feedback when read. There is a memory unit (500) that stores software containing functional modules consisting of command lines that are read by the processing unit (200) and enable the execution of the aforementioned processing steps. The processing unit (200) is provided in relation to the mentioned memory unit (500). The memory unit (500) can contain a combination of memories that permanently store data and temporarily store it when needed. The processing unit (200) can be a microprocessor, CPU, GPU, etc. There is a database (300) where employee (30) data is stored, associated with the processing unit (200). This database (300) contains the personal information of the employees (30), daily working hours, monthly/annual work performance, work activities, value segments, survey data, employee profile data, etc., all actions performed by the employee (30) at the workplace, all collected data, etc. The database (300) contains file storage areas specifically created for each employee (30). Each storage area contains the personal and work information of an employee (30). There is an employee interface (400) associated with the processing unit (200). In a possible configuration of the invention, the employee interface (400) mentioned could be a mobile application accessed via a mobile device. The mobile device described here could be a computer, a tablet, a smartphone, etc. Each employee logs into the employee interface (400) personally. For example, employees can log into the employee interface (400) with an email address and password. There is a communication unit (600) that allows data exchange with at least one of the following: the processor unit (200), the manager feedback interface (100), the employee interface (400), and the database (300). In a possible configuration of the invention, the communication unit (600) mentioned is configured to provide wired and/or wireless communication. The communication unit (600) enables wireless data transmission over long distances. The processor unit (200) is configured to receive feedback data from the feedback interface (100); to retrieve the personal information of the employee receiving feedback from the database (300); to rearrange the feedback created by the manager (20) according to the personal information; and to display the newly created feedback in an employee interface (400). In a sample configuration of the invention, a manager (20) enables the entry of feedback data regarding an employee via the feedback interface (100). The processor unit (200) enables the receipt of feedback data from the feedback interface (100). The processor unit (200) enables the analysis of feedback data using at least one of the deep learning, machine learning, and artificial intelligence algorithms, using pre-trained data. The processor unit (200) enables the retrieval of the employee's personal and work information from the database (300). The processor unit (200) enables the conversion of the feedback data provided by the manager (20) into an objective interpretation based on the employee's personal and work information. The processor unit (200) enables the transmission of the feedback data, converted into an objective form, to the employee interface (400) for presentation to the employee. Thus, the feedback data transmitted by the manager (20) to the employee is edited and converted into a form suitable for the employee's personal performance. This situation ensures that the manager (20) is prevented from mobbing the employee. The manager (20) transforms the feedback into an objective form using pre-trained data with at least one of the deep learning, machine learning and artificial intelligence algorithms. The scope of protection of the invention is specified in the requirements given in the appendix and cannot be limited to what is described in this detailed explanation for illustrative purposes. Because it is clear that a technical expert can create similar structures in light of what is described above without deviating from the main theme of the invention. REFERENCE NUMBERS GIVEN IN THE FIGURE Smart feedback system 100 Feedback interface 200 Processor unit 300 Database 400 Employee interface 500 Memory unit 600 Communication unit Manager Employee TR TR TR TR TR

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TR2022/019160A 2022-12-13 2022-12-13 A SMART FEEDBACK SYSTEM TR2022019160A2 (en)

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PCT/TR2023/050892 WO2024129016A1 (en) 2022-12-13 2023-08-31 A smart feedback system
PCT/TR2023/051543 WO2024129046A1 (en) 2022-12-13 2023-12-13 Talent management algorithm
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